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This franchise is starting to go downhill!! I've visited a few of these restaurants in the Wisconsin area and they are always out of something. A few times they were out of chicken. Sometimes if they have chicken they can't make the different flavors they advertise. It's always something they don't have or can't make. Sometimes the biscuits are stale.
Please check this store thourghly, we have eat here since all are life, we know the store, there is a problem here with guildlines, protocol, in upper management, I personally believe it's theft, from operator, chickens good sometimes, in the last 5 years, I love KFC, but in short, I am not going all out until I see something is done here. I will give you guys 3 months, to get it together, if problem is still there, I will post in every area about fake chicken at this site address is 7304 E Admiral Blvd Tulsa OK store#c975040.
The manager of this restaurant is the rudest, and most disrespectful person I have ever had the displeasure of interacting with! The way she talked, or should I say cussed at her employees in front of customers including children is completely degrading to her employees and to me and my family as customers expecting a family friendly atmosphere... Well that was pretty much the exact opposite of what we experienced! This is an ongoing problem and I have learned that most of the people who are employed at this Kentucky Fried Chicken in Washington, Indiana 47501 usually end up quitting because of the way this manager treats them. I cannot fathom why and how this person is still employed by, and managing one of my family's, and dare I say one of our great nation's favorite restaurants!?!
I am a regular customer but today you make me very disappoint. This time I ordered from Chandigarh. I ordered twice from Chandigarh. I had a very bad experience. 7 Jan 2017, I ordered 15pcs of chicken wings with 2 Pepsi cans. Whereas only 14pcs wings (skinless) and there was no pouch of sauces and no Pepsi cans. Pieces of chicken wings was not good and not Grilled properly. It was only boney, no skin on it and my order was also not complete. There is no pouch of sauces and quality of tissue paper is too low grade. I received the most horrible customer service ever. The food is not supplied as per the order. They absolutely do not care about the product. It is shared Waste of my hard earning money. Never order in KFC. KFC is once a reputed brand but lost all its reputation today in my mind.This was not acceptable at all.
I have had trouble before at the Clinton In. Kentucky Fried and Taco Bell. Many times waited for more than a hour on chicken, but put that aside. I finally found something I really liked, the naked chicken chips! The only problem is they dropped them from the menu. Why this was the best thing they had, only on the menu for a couple months. Please bring them back.
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KFC has usually great service and pleasant as well. But once in a while a mistake or I have to wait for food to be prepared, as they have run out.
Waste of money. Chicken was not fried at all. Never order in KFC. We had 2 to 3 times of bad experience. We wasted everything. KFC was once a reputed brand but lost all its reputation today. Waste of time.
I visited the KFC in West Henrietta Rd. in Rochester, NY. and ordered 3 individual orders. I found out the prices almost doubled but customer service almost gone with the wind. When I asked if there was a senior discount, I was met with a sarcastic look from the cashier who pointed to her supervisor to come and deal with me. He had an attitude and talked to me in a very rude way to say there wasn't such senior discount ever. I left the store without my order and swore I'll never go back again.
I've lived in this area for 5 years and I constantly have to look at my order to see if they got it right. Tonight, I saw that I did get mashed potatoes but when I got home and lifted the lid and no gravy. I saw the chicken was extra crispy like I ordered but I ordered 2 thighs and received a breast and a wing. This location has the most horrible customer service ever. They absolutely do not care about the product that is ordered and the product received. I blame that squarely on management which sucks.
Let me start with once would be forgivable, however this has happened to me twice now and doing prime dinner rush on the way home from work between the hours of 5 and 6 p.m. Both starts with there is no chicken cooked. It'll be 30 to 40 minutes. Okay I'll gladly wait 30 40 minutes for some fresh chicken but let's go ahead and pay for it now to get it out of the way. Advice for those who live paycheck-to-paycheck don't do this because if this is last few dollars you have in your account you're going to be very hungry for a long time waiting for the reimbursement if they cannot sell you a dinner and if you want drumsticks or breasts you can pretty much guarantee they're not going to be available. Why they wait to take your money and make you sit there for 30 to 40 minutes before they tell you they can't sell you breasts or drumsticks, if you got any kids you understand how important those drumsticks are, I am really not understanding but aggravated about it.
I am a regular customer but today you make me very disappoint. Order delay 90 mins. Pieces of chicken was not good and also very small pieces. No straw with cold drink. Request for extra buns instead of fries but didn't get. This was not acceptable at all.
Sign says they're open at 10:30... So I walk in and try to order. The woman behind the counter acted like I had broken into the store. Treated me like I was at fault for expecting signs to be accurate. Although they should have been open, they were not because their cook had not yet arrived. Terrible.
My husband and I decided to treat ourselves to a 12 piece bucket meal at the closest KFC last night. It cost us almost $40. No drinks included. When we got home with it, we were shocked. Pieces of the neck attached to portions and other pieces had been cut in half to make two pieces. So we were paying twice for the usual one piece. Have you wonder if they will start growing in the feet of the birds. You gave more money. No flavor whatsoever in the coating. We will never go back there again. Extremely disappointed!!! We didn't even get our receipt.
On my way home from work, I quickly swerved my automobile into the parking area of the local KFC franchise. I walked in and was greeted by a violent, threatening voice behind the counter. He looked to be about 23 and he was wearing sunglasses. I asked him what his deal was but to no avail. He started shouting at me. I had already ordered my food at this point and it was nearly finished. When MY food was done, the young gentleman proceeded to eat my order. The manager waltzed out of the bathroom and apologized. I was thoroughly disappointed by the experience.
Me and my partner frequent this Store #5077 Fayetteville N.C. maybe once or twice a month and the last time was the LAST TIME... I am not a meat eater per se, so when I love the biscuits and Mac and cheese, it is perfect... But the last time we went to this particular establishment, all of the tables were filthy. There were ants crawling on the counter, there was a stain on the window where I sat down like someone had thrown a drink there and no one EVER cleaned it up. The drink area was sticky, and filthy... There were so many people behind the counter, and no one came out into the lobby to clean it. I had to clean my own table... This is ridiculous. If a general manager or a member of corporate or THE HEALTH DEPARTMENT had walked into this restaurant at the time I was there they would have shut this store down immediately... And adding to this, three people came in from drive thru because their orders were wrong.
I purchased 16 pieces of original chicken with sides of corn, coleslaw, mashed potatoes, and biscuits at the KFC located in North Port, FL. My purchase was made on or about 9-21-17 in the mid-afternoon. I am NOT a regular customer of KFC! I was astounded to learn that they did not have any chicken breasts left and replaced them with two chicken legs. I learned that their coleslaw is practically tasteless. I learned that their corn is canned corn as opposed to fresh corn. The corn was so hard that it was barely edible. If the biscuits were buttered, I could not taste the butter. The mashed potatoes were not freshly made mashed potatoes.
As to the original chicken, it was greasy and had way too much batter on it. The breasts should have been cut into two pieces as well as the thighs. If I had prepared fried chicken, corn, coleslaw, biscuits, and mashed potatoes, my preparations would far exceed how KFC prepares their foods. I was very disappointed! I wonder if all KFC stores prepare their foods in the same manner.
Believe me, I've had some bad fast food experiences before, but this place, by far, was the worst! Came in last Sunday afternoon with my family to eat in. I could barely get inside because of customers waiting for their orders. I should have left then, but the order taker had no line. He took our order promptly and we went to be seated, but not before joining the other customers cleaning off a table to eat. We waited a solid 15 min before I went to inquire about my order, finding some of the same people that were there when I arrived. There was so much confusion about who's order belonged to who because the receipt device was down.
After another 10 min., I asked the order taker for a refund. He took it upon himself to ask to fill the order himself. I agreeded. Here's where the real problem started! While waiting, I hear loud shouting and cursing, from the drive thru area. Suddenly, some of the staff began holding back another staff from going outside to fight a customer. Turns out to be the Manager! Last straw! When the Manager calmed himself down, I asked for my money back and went directly across the street to Bojangol's! Never Again! The 1 star was for the order taker!
On 9/3 1:15pm in Bristol, CT I ordered the 6 piece bucket for $10, a favorite I purchase about once a week. It was a simple question when I was handed a box instead of a bucket, that the appearance was not what I expected and perhaps it wasn't my order. The cashier laughed and mockingly said it doesn't have to come in a bucket. It's six pieces of chicken. Fine, that is easily understood, if you don't enrage the customer by mocking the question. I didn't expect it and the fool-hardy, attitude that I was stupid, because I questioned if it was my order, based solely on packaging was a slow burn.
GOOD customer service is to simply say, no buckets and we packed it in a box. Apologies for the surprise. No problem I thought it was the wrong order. But the howling grin and mocking words are rebuked and unwelcome. Perhaps the great genius cashing my $20 dollar bill might have understood that pissing off a customer is a retail-sin and punishable by boycotting a business that hires low character mockers for help. You don't mock a customer because you handed them something that appeared to belong to another order.
I visited the Preston St. KFC location in Louisville, KY at 3:56 pm. I ordered the buffet dinner. The food on the serving line looked OLD and dried. I went ahead and put some mashed potatoes and gravy on my plate along with one piece of fried chicken. The chicken was horrible, it was greasy dried out and tough. I returned to the buffet and got a drumstick and again the chicken was old and dried out. I waited for the person to fill the container with new chicken. Then I returned to the line. The same thing i.e. old and dried out. I think that all KFC restaurants sends the buffet all of the leftover chicken that is leftover at their restaurants. I will NEVER darken their doorway again.
Kentucky Fried Chicken is my first choice always. The most delicious chicken on the market with affordable filling menu options. In fact, their menus vary depending upon geographical area. In South Texas nearer the border, Mexican food is now incorporated into their menu. Same great deals, same quality taste, prices and service. Fast service, gets your order and delivery without delay.
I went through the KFC drive thru and only took seconds for someone to answer and took order quickly. Informed me right away it's going to be about 6 min for potatoes wedges. Got fresh hot food, hot popcorn nuggets and everything tasted good. Good customer service that day.
Train the cooks better! I ate there 10 years ago, will not ever go back! Bought a bucket of chicken and it was not fully cooked on the inside. I never went back. The sides might be OK, but I won't chance it.
The last three trips to this particular KFC netted me wings and breasts instead of the legs and thighs I asked for. The third time I just about had my fill... When I order thighs I expect to get thighs not a wing they are trying to pass off as a thigh. I have cooked enough chicken in the last 2 years to know what a wing and a thigh look like.... and they are trying to pass off a wing as a thigh. Not to mention a wing is about half the size or smaller than a thigh. Unfortunately I did not keep the receipt as I asked for my money back.... The address of the KFC is 2454 Archibald Ave Ontario, California (909) 923-3513.
Every time I have ordered KFC it is OLD chicken, they re-roll it and re-fry it, I have a cousin who worked for them. Both types of chicken is crappy.
I have stopped KFC 8 years ago for the horrible taste and lately, I gave a last chance try. It was awful. Made me feel disgusted about eating chicken (Dubai, Murdif City Centre branch). The best crispy chicken so far is Crispy Chicken located Hamdan street Abu Dhabi, feeling terrible sad for not having a branch in Dubai.
I stopped by this KFC location to have lunch. When I received my order and attempted to have a seat, I notice that there were so many flies on the tables and counters. I made a complaint to one of the workers about this and stated that this was very unsanitary. He said that there was nothing that they can do about it. I think that this would be a matter for the health department. I will not be returning to this KFC (5951 Sheridan St. Hollywood, Fl.33021) ever again.
We visited KFC in Piccadilly, London, England, Europe. We were lucky enough to get a lounger in the "Colonel's Suite" which is in the "Kentucky VIPs" area hidden away from view. The ordinary public aren't told about the exclusive dining area so as to keep out the day to day riff-raff. They have waitress service and serve alcoholic drinks in the VIP area. The food is very different, much tastier and healthier. Children get to eat free also. The live entertainment was amazing, especially the children's entertainer and we also loved the talking dog act. A great experience all round and we have details of the other branches which have VIP areas too.
My husband asked me to pick up KFC for him. He loves the coleslaw. I'm not a fan but went ahead and ordered a large bucket with sides of mashed potatoes, potato wedges and two containers of coleslaw. I hate coleslaw so I did not eat any. My husband, however, ate quite a bit. By the next morning, he was throwing up, diarrhea, fever, chills, numbness... Really severe food poisoning. He should have gone to the emergency room but chose to wait so he could go to his regular doctor. She gave him a lecture. My husband has a compromised immune system and she was pretty upset with him for not going to the ER. She confirmed food poisoning, gave him some sort of shot and now he is scheduled for an ultrasound to be sure none of his organs were damaged. Never again will we eat KFC. Not only is it greasy and unhealthy, now their food is poisoning people. Please think twice before you eat at KFC.
I have avoided going to the KFC location at 5734 Ritchie Hwy, Baltimore, MD 21225 because of so many incorrectly filled orders and the attitude of the staff. As I was returning home today I called my wife and asked her if she wanted me to pick up something for dinner. My wife suggested picking up chicken and 2 pot pie meals. I arrived and placed my order at 7:55 pm. I ordered an 8 piece bucket of original chicken and 2 pot pie meals. The girl taking the order said they did not have any chicken ready and it would take 13 minutes to fulfill the order and they only had 1 pot pie. She asked if I wanted her to put the pie in while the chicken was cooking, I told her to do that. When I paid the cashier said I should wait outside and she would bring the order to me. After waiting 30 minutes another employee came out and said it would be another 3 minutes.
After 5 minutes I went in with the intent of canceling the order but saw that they were packing the order. The girl handed me the bag, I asked where was the cups for the soda that comes with the meal. She handed me 1 cup and I said I ordered 2 pot pie meals, she gave me a second cup. I then asked if the cookies were in the bag and she said, "Do you want cookies?" I said I did and she put 2 in the bag, I left the location at 8:30 pm. I arrived home and unpacked the order. Rather than the 8 piece bucket I was charged for and received an 8 piece meal. Rather than 2 pot pies I only received one. This is exactly why I have avoided this location and KFC in general. How can a fast food chicken restaurant not have chicken? This is not the first time I have sent a negative review of this location but have never received any reply, apologies or explanation for such poor performance. I am sending and posting this review to every site that I can find.
Had not had KFC for quite a while and my wife said she really wanted to try it again. Went through drive through. Ordered two-piece Original and a two-piece Crispy with mashed potatoes and coleslaw. A biscuit was also included. Oh my gosh. Talk about disgusting. Most of it ended up in the trash. My only regret was that it ALL didn't end up in the trash. Now we are both suffering. If you want to try it... good luck! Hopefully, all stores are not like the Millrun store in Hilliard, Ohio.
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