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We ate at Mount Dora, Florida restaurant, food was amazing. Was hot and got it fast. Also while there a Lady was putting in 10 orders not only was the cashier keeping up with her. But the food came out by the time she was putting in the last order. I call that excellent service.
Pot pie hit the spot. Crust was flaky, inside was creamy. Would have liked more veggies. So glad no corn was in filling. Chicken was nice and shredded versus cut into squares. Was bland, if you like that? It was fine for me, as you can always add what you want if need be. Would get it again!
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I made an order online with diet restrictions. When My UBER went to get my food at the pick up he was told that what I ordered was not available and had been discontinued By the person running the drive-thru who asked the driver (Who was supposed to ask me if this was ok) Who didn't They decided to change my order. My ticket has my request for grilled Chicken. The only communication with UBER was to wish me "Happy New Year" But Drive thru said change was authorized.
Bag was sealed so I couldn't open it. When delivered I thought was for safety. Now sure it was to hide fact order had been changed. Sticker on the bag was correct food was NOT. I tried reporting this to KFC locally and corporate. There isn't an easy way if any to contact them to report this. I could see my order was wrong once I cut bag open. By then my card had been billed for the order and a tip and no way to contact KFC or UBER. A Scam. I couldn't eat the food. One of my children could. But what if this was Something I couldn't see (No one asked or told me my order was changed). My son has had to go to the hospital in the past for cross-contamination and both my sons have EPI Pens And when I tried to report it their automated system sent me to Computer repair. This is a Public Health issue.
Went to KFC SHIRLEY NY and whole family of 5 got sick. $42.00 of food in garbage. Went back to complain and they said there was nothing they could do and to call corporate! Well got same. We don't really care from corporate also! Called back everyday and get told someone will call you back, that they escalated it to important due to we got sick! Still nothing as of today. Plan on calling NYS HEALTH DEPT. This location needs to be inspected! Not a clean location! Nasty dirty look.
Cashier who doesn't have any name tag on, rude services, store not clean enough, parking lot have rats running around, while taking orders for a customer and holding money for change and running to serve the food without gloves or washing hands.
We used to get the big buckets of chicken from KFC on a regular basis. Chicken is the cheapest meat you can buy but KFC has raised their prices to ridiculous levels. We are not poor but we can go out and have a nice steak dinner at a premium restaurant now for less than fried chicken. Not sure how KFC is staying in business. Too bad because I like their chicken.
After getting home we found half the meal missing so I called the manager. He admitted to making the mistake and I could drive back. I could not so he tells me to come in in the next two weeks and he will replace my order. Went in a week later and you know he didn't write down my information like he said. Now nothing. I have to put a claim in with bank. In short, the service is slow, the chicken is small, and you get a 50 50 shot at getting what you paid for. Don't Go There.
A KFC in the western part of NC completely ruined any chance of me ever going back to another KFC establishment ever again. I will never for as long as I live spend money to eat here again. AND YOUR MASHED POTATO BOWLS NEED MORE SALT.
KFC worker named owen gave us a hamburger and forgot the top part of the bun and we were very disappointed and I'm pretty sure it happen to other people. They said it happen to them as well but can you please fix this.
The employees and management at this restaurant are incredibly unprofessional, after filling out an unfavourable customer review following a horrendous experience at the restaurant (that I won't even get into), I was called by the "manager" of the restaurant who's sounded all of about 17, who illegally took my contact information from my mobile order and proceeded to blame me for the poor interaction! I followed up by calling corporate to express my outrage at the misuse of my information, to which I received a call from the same creepy manager to say I lied about him to corporate!!! I will be escalating this issue to Better Business Bureau as this is an astounding misuse of the required information to place an order and borders on harassment! So unprofessional.
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