KFC

KFC Reviews

Our promise. We provide a buying advantage with verified reviews and unbiased editorial research.

About KFC

This profile has not been claimed by the company. See reviews below to learn more or submit your own review.

KFC Reviews

Filter by Rating

  • (21)
  • (11)
  • (16)
  • (73)
  • (443)

Popular Mentions

    How do I know I can trust these reviews about KFC?
    • 4,549,456 reviews on ConsumerAffairs are verified.
    • We require contact information to ensure our reviewers are real.
    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.
    Top reviews
    • Top reviews
    • Recent
    • Oldest
    • Most helpful

    A link has directed you to this review. Its location on this page may change next time you visit.

    How do I know I can trust these reviews about KFC?
    • 4,549,456 reviews on ConsumerAffairs are verified.
    • We require contact information to ensure our reviewers are real.
    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.
    Page 1 Reviews 0 - 5
    Staff

    Reviewed Oct. 30, 2024

    Veronica is the best employee I've ever came across. Not only did she go outta her way to make our visit the best ever. She should be running that KFC in fort worth on Jacksboro hwy. She knows her stuff and she makes sure customers are satisfied. I love love love her. Keep her as your employee and give her advancements to keep such a valuable employer. She's the best out there.

    Thanks for your vote! Report
    Customer ServiceStaff

    Reviewed Sept. 15, 2024

    My husband and I stopped at KFC in Cedar Hill on Tuesday, 9/10, we wanted wings. The manager was nice enough to help me with my order even though they didn’t sell wings and a meal. The service and food was great! On Sunday, 9/15, we returned to this location to order more wings! Courtney waited on me and was very pleasant. The manager was sitting at a table doing paperwork. As I was leaving, both Courtney and the manager thanked me for coming in. I live near a KFC, but chose to return to the Cedar Hill location for the their food, but also their great customer service!

    Thanks for your vote! Report

    Not sure how to choose?

    Get buying tips about Chain Restaurants delivered to your inbox.

      By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. Unsubscribe at any time.

      Thanks for subscribing.

      You have successfully subscribed to our newsletter! Enjoy reading our tips and recommendations.

      Verified purchase
      Staff

      Reviewed May 19, 2024

      Experience was fine but not one person was wearing a hair net and all of the workers should have been with their long hair. Not trying to get anyone in trouble but the food serve classes state a hair net has to be used.

      Thanks for your vote! Report
      Verified purchase
      Staff

      Reviewed April 23, 2024

      Helpful team and fresh food. Keep it that way.... Well done guys and also the store very clean as well as team, working for restaurant is very difficult. Keep on hanging 1 day thing will align together.

      Thanks for your vote! Report
      Profile pic of the author.
      Staff

      Reviewed April 1, 2024

      I just have to say I was very impressed at the KFC Port St John location on March 31, 2024. I went there for lunch and for dinner, and the employees had a smile on their face, very friendly and quick to assist me. It was very clean and I definitely wouldn’t choose anywhere else but this restaurant.

      Thanks for your vote! Report
      Price

      Reviewed Nov. 7, 2024

      Ordered two pot pies. One had slithers of chicken and the second had no chicken. This is terrible. They cost too much to not have meat in them. The company needs to do better. I will not order pot pies again.

      Thanks for your vote! Report

      Reviewed Nov. 2, 2024

      I think KFC should bring back the popcorn chicken. It has not been the same since you got rid of it. I loved the mash potatoes bowls and now it is ruined with those nasty chicken nuggets you thought would be better to replace the popcorn chicken with. Well it's not so please do away with the nuggets or keep them if you wish to. I don't really care but please bring back the popcorn chicken. That's all. Other than that KFC is the best!

      Thanks for your vote! Report
      Customer ServiceStaff

      Reviewed Oct. 24, 2024

      I walked in to eat in the 700 N 14th st Leesburg Fl KFC, I understand that if the employees are really busy I have to use the kiosk, there were two ladies chatting with no customers, not even drive thru, and they just was passing by my husband and I, so after a while that I felt invisible I asked if I can order, and one of them told me that I have to use the kiosk that I didn’t see at first, to start with.

      That was rude, no customer service at all, because at least they could point and say that they are there for decoration only not to work, so customers don’t have to go there and instead go to were I can get help, because food there is not cheap plus rudeness and attitude, come on, and then after that we ordered three piece meal they gave us two piece meal and when I ask to a guy that came from inside he gave us the rest of the chicken, then when we left the guy said kind of sarcastic “have a great day“ and they laughed, I didn’t say anything offensive and didn’t ask for the rest of our paid missing food with rudeness or attitude, so I don’t understand how this people can work and get away with all this disrespect to customers who comes to consume and pay their salaries with the consumption, they should be trained better, I don’t think I’ll come back to kfc at all because I don’t know what I’ll get.

      Thanks for your vote! Report
      Profile pic of the author.
      Customer ServiceOnline & App

      Reviewed Oct. 18, 2024

      Every single KFC around me no longer accepts the app for making orders nor can you order online through the actual website you have to go in person nor can you get any of the deals that you can get on the App online when you order in person. I have sent email after email asking about this. I have spent time on hold never getting through to an actual person. Only for them to say, "Well we're just really busy and we'll get back to you" to never have anyone get back to me. This is no way to run a business and if you keep running it this way I hope you lose your business. This is no way to treat your customers

      Thanks for your vote! Report
      Customer ServiceOnline & AppStaff

      Reviewed Oct. 15, 2024

      I am giving 1 star because I do not have an option for negative stars. I will say the food tasted fine, my issue was with the staff and the KFC ordering process. I attempted to place an order using the KFC App from my phone. The app showed that the location was not currently accepting orders through the app. I went into the store to place my order and let the clerk know what the app said. her response was "You have to order online". I told her I was using the app and she rudely said "well that don't work". I placed my order and asked her if she needed to scan something from my app etc to apply the points. She replied "We don't got no scanner, we don't do that".

      By this time I was getting pissed just because the tone and how rude she was to me. I got my order and left. I do not plan to go back to this location. I submitted a comment on the KFC website, and sent a message to their Facebook chat. I have not heard from anyone. I do not know how a business stays in business treating customers this poorly.

      Thanks for your vote! Report
      Loading more reviews...

      KFC Company Information

      Company Name:
      KFC
      Website:
      www.kfc.com