KFC Reviews

I recently stopped at the KFC I Cobleskill NY. My experience was the best ever. My order was accurate, my food was hot, cooked perfectly, the best was the staff. They did you proud by being delightful. They made my evening, thank you all.

I love the KFC on New Hope Street in Gastonia North Carolina. The employees there are very friendly. They're efficient with the order. I want order for Tuesday T-Mobile Tuesdays nuggets. I place another order for order for myself for dinner as well.

Veronica is the best employee I've ever came across. Not only did she go outta her way to make our visit the best ever. She should be running that KFC in fort worth on Jacksboro hwy. She knows her stuff and she makes sure customers are satisfied. I love love love her. Keep her as your employee and give her advancements to keep such a valuable employer. She's the best out there.

My husband and I stopped at KFC in Cedar Hill on Tuesday, 9/10, we wanted wings. The manager was nice enough to help me with my order even though they didn’t sell wings and a meal. The service and food was great! On Sunday, 9/15, we returned to this location to order more wings! Courtney waited on me and was very pleasant. The manager was sitting at a table doing paperwork. As I was leaving, both Courtney and the manager thanked me for coming in. I live near a KFC, but chose to return to the Cedar Hill location for the their food, but also their great customer service!

I have been to the south point Ohio location and it wasn't good. Gave them another try and spent 30.00 and had to throw it away. It was so greasy and the biscuits were so hard. Emailed and complained and they credited me 7.62. Seriously?? I will not go back. Did not want to give any stars but had to so my review would take.

Today at 7:50 pm I placed an order for three pieces of chicken (only) for Quick Pick up using the app. I received an email confirmation showing 7:55. I arrived at 8:08. There was no order in the Quick Pick Up window. There were no customers in line. I waited about 10 min and someone finally asked if I needed help (8:18). I told them that I had a Quick Pick Up. He asked my name. I told him and he said that he would go get it. While waiting several people came in, placed orders, and received them. At 8:42 he said he had my order ready. It consisted of three large bags and a lot of drinks. He asked if I would like a holder for my drinks.

Amazing how with all other prices rising, so has KFC. But even more disappointing, is their chicken just doesn’t taste like real chicken anymore, but probably like other fast food chains, only breaded with real chicken meat, but not 100 percent chicken anymore. Chicken doesn’t taste real, but more fillers than real chicken. Mashed potatoes thin quality & more like instant than real potatoes. To pay this much & experience such poor food quality, means surely it will be a long time, before I buy KFC again. Colonel Sanders would turn over in his grave if he knew what his restaurant & chicken had become.

Signed up for the Rewards program today. Didn't download the app. I received a $5.00 off discount. I proceeded to order and charge it to my Apple Pay. When I got to the store the young man said that the order must not have gone through. Fair enough. He told me to delete the order on my phone and start over since he was not connected to "The App" and couldn't give the discount. I did that but it caused me to lose the discount ! He wouldn't do anything for me. I said "but I did what you told me to do!" Crickets. I asked for the manager. She seemed really mad that she was pulled from the back. I repeated the situation. Crickets again! I ordered the food anyway and politely asked for contact info to the KFC regional office. She said, "If you're asking me for a phone number, I'm not giving it to you" (email would have been fine). When I noticed she was slurring her words and her eyes rolled around I decided the best thing to do was walk out.

KFC. Wow how far you have come and lost all your values. I am 60 years old. I remember when Kentucky was good. Along with Pioneer Chicken in So Cal. Time has change. You know why all the fast food gone to crap. Because all that fake food you put in and hiring people who just don't care anymore. Don't take pride in job. Sad how everything has gone to crap. Maybe it's a good thing to deport all illegals and law breakers. Sad Taco Bell to gone to crap.

I recently visited the neighborhood KFC and was met by a surly employee who got my order wrong. I called to report the mistake and was told to bring the food back. I guess that's reasonable but it's very very inconvenient. The food wasn't even tasty. Overcooked Scrappy sizes of meat. I was not given a receipt. I shall never go to KFC again.