KFC Reviews

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About KFC

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KFC has specialized in fried chicken menu items since 1952. The chain offers various chicken meals, including buckets, sandwiches and tenders, complemented by sides like mashed potatoes and coleslaw. KFC features its Original Recipe seasoning and aims to provide hearty, Southern-style meals with a blend of traditional and contemporary flavors.

Pros
  • Quality food served hot and fresh
  • Positive dining atmosphere
Cons
  • Frequent order inaccuracies
  • High prices for menu items

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KFC Reviews

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    Page 1 Reviews 0 - 10
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    Staff

    Reviewed May 14, 2026

    I ordered through mobile order. The employee at window has a strange look on her face when she handed me the bag as she looked back at a coworker. The box was smeared with BBQ sauce. When I opened box it was worse. The chicken wings were small and burnt black wings. They was disgusting looking. I threw them away. This is probably why the women at window had strange look. She knew it's not what you serve to customers. Wings that should've been thrown away before I got them.

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    Customer ServicePunctuality & Speed

    Reviewed May 10, 2026

    Horrible customer service. Waiting time for food was nearly 45 minutes. My son ordered food, which he received before myself. Had to go to counter to requests my order after already telling one lady that my order was separate from my son's. And then the super pulls gravy from another order just to fill mine. Unbelievable.

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      Customer ServicePunctuality & Speed

      Reviewed May 4, 2026

      I stopped & ordered food from KFC in Mt. Vernon, needless to say was not good, I ordered an 8-piece tender meal & asked for 2 cole- slaw, 2 mashed potatoes, a plain chicken sandwich, mind you I asked for bun & chicken only. Paid 58.00 for & left to go home. No cole- slaw, no mashed potatoes. Plain chicken sandwich had mayonnaise, pickles & cole- slaw on it. Called KFC & guy acted lost. Said can you come back in, sorry I live out in the country & was waiting on grandkids off bus. Not Happy! I know mistakes happen, but come on....

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      Reviewed April 28, 2026

      I ordered on Uber Eats. I don't know where it came from, but it was gross.

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      Customer Service

      Reviewed April 21, 2026

      Went to KFC in Fulton, MS. I ordered nuggets and they was so hard a dog couldn’t eat. I drove 10 miles to get them. And 10 miles back, called manager Barry and he said would make it up and give me a bucket of chicken. Drove another 10 miles again, and Barry said the other manager would not let him. They gave 2 pieces of chicken wings and nuggets will never go there again and will tell others.

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      PriceRates

      Reviewed April 10, 2026

      The Extra crisp chicken was greasy and dry. They have changed the ingredients on the coleslaw. The biscuits aren’t the same and potatoes aren’t as good and they used to be a lot more of them. We haven’t been there in 3 years and we are not going back. The prices are ridiculous. They used to be great. Not no more.

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      Customer ServiceStaff

      Reviewed April 4, 2026

      The KFC on S. High Street is absolutely disgusting. Cold food, burnt chicken, idk how that was even possible and the biscuits were as hard as a brick. Staff is incompetent, rude and unkempt. The chicken, although overcooked tasted as if it was just defrosted. There was one employee doing all the work while the other was on their phone playing. I placed my order online to be picked up when I got there it still wasn’t ready. I would have given it zero stars but wouldn’t let me; I had to pick at least one star in order to leave the review.

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      Sales & MarketingOnline & AppStaff

      Reviewed March 11, 2026

      It was Tuesday when I chose to go to the 6th street store and order two buckets of Chicken. I downloaded the KFC APP to my iPhone and made an order, then went to the store for pickup. I was told by the young, inexperienced order taker that the app was not honored at the 6 st store in Marion,IN.46953. The order taker made the order for me. He over ordered and I ended up paying nearly $45.00 for two buckets of original KFC. We receive no other service of any kind. I felt robbed and will never return to that store again. I am a handicapped 85 year navy veteran that received very disrespectful treatment and will not return.

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      Reviewed March 3, 2026

      Chicken was way overcooked to the point you couldn’t taste the spices. I eat KFC at least three times a month. This was by far the worst chicken I ever ate. Had I not driven 10 miles away before eating, I would have taken it back. The location was on Timberlake Road in Lynchburg. I went through the drive-thru at approximately 11 am.

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      Reviewed March 3, 2026

      I ate some chicken from last night at 5 in the morning and it didn’t settle with my stomaching, I began to feel very ill and within 5 minutes was throwing up. Very disappointed because this is supposed to be a comfort food not something that makes you sick, my vomit was pink indicating it being undercooked along with there being pinkness before consumption.

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      KFC Company Information

      Company Name:
      KFC
      Website:
      www.kfc.com