KFC Reviews

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About KFC

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KFC has specialized in fried chicken menu items since 1952. The chain offers various chicken meals, including buckets, sandwiches and tenders, complemented by sides like mashed potatoes and coleslaw. KFC features its Original Recipe seasoning and aims to provide hearty, Southern-style meals with a blend of traditional and contemporary flavors.

Pros
  • Quality food served hot and fresh
  • Positive dining atmosphere
Cons
  • Frequent order inaccuracies
  • High prices for menu items

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KFC Reviews

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    How do I know I can trust these reviews about KFC?
    • 4,822,560 reviews on ConsumerAffairs are verified.
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    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.
    Page 1 Reviews 0 - 5
    Customer ServiceStaff

    Reviewed Nov. 17, 2025

    I just have to give props to our KFC on 34th Ave in Amarillo, this is the second time going back to the same KFC and they were spot on with everything. We had been very disappointed with our KFC’s here as the chicken pieces were small and over cooked, but about a month ago decided to try again and this location on 34 Ave have gone through a transformation. The chicken pieces were much larger, cooked perfect, the customer service was excellent and their 8pc bucket Tuesday’s for $10 is as great a deal you will find!!!! Whoever owns this particular location 34th & Bell have gone out of their way for the customers!!! Please support them as you will not be disappointed!!!! Outstanding!!!! 10 stars.

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    Customer ServiceStaff

    Reviewed Oct. 28, 2025

    My mother and I stopped at the KFC located at 915 W. Hallandale Beach Blvd, Store #317 and we were attended by a true gentleman named **! The restaurant is very clean and the food is great. The customer service provided by ** was truly outstanding and amazing. We wish everyone would be like this man! KFC should honor his efforts and dedication and raise his salary or promote him! ** if you get to read this sir, my mom and I thank you and please stay as sweet and humble as you are! Thank you again sir! It was a true pleasure meeting you today!

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      MaintenanceStaffResolution

      Reviewed Aug. 26, 2025

      I would like to give a big shout out to Danniel ** (Shift manager) at the Liberty Street area in Winston Salem.. I had had a previous issue which Daniel was not working, but he showed that he value and appreciates his customers cause he fixed the issue with no problem, smiling the whole time! I run a restaurant myself and he is a keeper! He is one of the few that shows that he values customers and is very friendly doing it! Daniel really made me and my family's day.

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      Punctuality & Speed

      Reviewed Aug. 15, 2025

      We decide to have a picnic type dinner with our children Wednesday August 13th 2025. Total family vote for KFC. We arrived and ordered a 14 pc bucket with all the fixing fries, gravy, Mac salad as well as a coleslaw. We order an additional popcorn and onion ring, let me tell you the onion rings were absolutely divine. Our other food was taken quickly and accurately, it was also prepared very quickly. The food was very delicious and hot. We had a great dinner making precious memories with our children…. Thanks KFC Tilbury. You are the best!!!

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      Sales & MarketingPunctuality & SpeedOnline & AppStaff

      Reviewed July 15, 2025

      My husband and I dined at KFC in Tuscaloosa Alabama. The food was hot and fresh. The restaurant was clean. Restroom was clean. The cashier was so friendly and professional. I watched her as we ate and observed that she smiled the whole time she was waiting on each customer. She even helped one customer with her online app. And she didn’t rush. This customer was an older lady who didn’t seem to understand what she needed to do to get a discount (I’m assuming). This cashier’s name was Shawndel. She made our dining experience a very pleasant one.

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      Punctuality & SpeedStaff

      Reviewed Jan. 16, 2026

      Enjoy the friendly people and staff. They are very fast at making sure the food is out in a timely manner. I really enjoy coming here. I would encourage my friends and family to come to this location. Thank you for all you do.

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      Sales & MarketingPunctuality & Speed

      Reviewed Jan. 15, 2026

      In today's day and age when fast food joints are supposedly selling / serving their people whacked way out ??? I decided to go get a couple chicken pot pies, from KFC, which I've loved for years. & they're on sale.. To my surprise, there was absolutely No chicken in the pies. 0 %. Very disappointed. KFC's now on my #. No more KFC!!! Fast food has become pathetic. Signed, going to bed hungry....

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      Customer ServicePunctuality & SpeedRefunds & PayoutsStaffRates

      Reviewed Jan. 7, 2026

      I’ve rate 0 if I could, I’ve been waiting on a refund since Dec 26th 2025. I was told 3-5 business days it’s been more excluding holidays. Ordered on Christmas online it said the store was open, allowed me to place the order and took 117.00 from my account. Went to pick up and the store was closed. Ruined Xmas dinner and wasn’t able to get anything else as it took the money I had saved for dinner. I’m now fighting to get a refund and keep being told to make reports and there’s nothing the person can do for me on the phone other than make a “reports” when I have made many now. Next step is a claim for fraud at my bank if not returned in the next 48 hours, as I have been more than patient with the refund.

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      Reviewed Jan. 7, 2026

      I bought chicken tonight and it fall apart as soon as I picked it up. Nasty. It was so nasty. I didn't want to eat it. What a waste of money. I ordered a week ago and they forgot half of my order. Probably will never go back.

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      PriceStaff

      Reviewed Jan. 1, 2026

      Well, the leave a review box says it all. It starts off with "what went wrong this time" hmm... Husband brought home the not famous mashed potato bowls. They used to actually be famous. Definitely not anymore. Every time we eat there, it gets more disappointing. Not wasting a ton of money at another KFC again. Done. Will just go to McDonald's, where you expect overpriced crappy food. Bowls were full of corn, a small amount of potatoes and a sprinkle of gravy & cheese. The five tiny overcooked pieces of chicken tasted like the smell of dirty feet. 😡Disgusting!! Corporate most definitely does not care. If the kfcs are losing business, seriously it's no wonder... They've completely lost another customer from any kfc. Should've read all the reviews before going... Winnemucca Nv.

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      KFC Company Information

      Company Name:
      KFC
      Website:
      www.kfc.com