KFC Reviews

The chicken was under cooked and slimy. Took it back to the counter and the worker called the manager up. She stated it was cooked to the timer and I said it was not done pink and rubbery at the bone. Never asked to replace it just oh well. I eat here at least once a week for several years. The management has changed several times and the quality is now at the bottom of the barrel so I will not be back. With the attitude of the manager and not wanting to address and fix the problem.

We enjoyed the KFC on Midlothian Turnpike until this week. The cashier, Tarsha, refused to let us order the 2 piece chicken meal for $5.99 that is on the website for this location and has been offered for a year or more- She charged us $8.49. That was on July 29 (3 days ago) at 2:24 in afternoon. We will go elsewhere for ALL our chicken take out in the future!!!

KFC wants to get their market share back. They need to go back to the old recipe, their new recipe tastes like SHIT. Go back to the old days or just close up.

Service is crappy, they gave me a biscuit that was hard as a rock, my country fried steak was cold. When I told them about it, they said Well you took a bite so we can't replace or give you a refund the manager is the one who made the decision. We will not be going back there.

Just every time you go there, it's always something don't have this, but my husband really likes KFC, so I went through yesterday around 7:00 pm, drive-through, a car in front. It was forever before they moved to the window. Should have given me a clue. Then I pulled up, still waiting, a lady came on and said, "I'll be with you in a minute." So I was there another 30 min. I asked her, "Should I just leave?" Ughh

It's always something with the store on Jenning Station Rd in St. Louis. No chicken at dinner time is terrible.

I ordered a $10 Bucket of Chicken Nuggets on Friday, 7/17/26. The drive-thru attendant was speedy but was not courteous at all. When I got home my wife and I dug into our nuggets and to our horror they were over cooked, hard and dry as could be! Bad decision and I seriously doubt that we will ever try KFC again.

We're extremely disappointed and dissatisfied with the KFC in saint Petersburg Florida. **. We purchased 2, #1- 2 pieces chicken dinner. The chicken was soggy, greasy, and dry (if that's even possible!!). I had to pull everything off just to try and eat the chicken. It absolutely was not original recipe. The biscuits were dried out and crumbled. I hardly ate it. Most of it went in the garbage. The cashier was not helpful. She didn't even ask if we needed condiments. Guess we'll never waste our time and money at KFC. Definitely NOT WORTH THE MONEY. 🤢

Pulled in and ordered one chicken breast. It was almost five dollars when I got home to eat it. It looked like it had been reheated up about ten times the skin was burnt and hard, and the chicken was so dry, it was ridiculous. KFC and saint alban's west virginia has went to the pits. I've tried and tried to use this place And their service and their quality is nasty.

Waited 10 minutes when there was absolutely nobody in line, the food wasn't fresh and we were told it was only a 4 min wait for our food that was completely nasty

Place should be shut down and do a really good cleaning. Place is dirty, disgusting. Hopefully health dept shut them down.

2 weeks in a row. To go order has been wrong. Also Kiosk price is different than the register. The register is more expensive.

I visit a Kentucky Fried Chicken in the Atlanta area on a Tuesday. I wanted 2 eight pieces for $10. It was going to be on separate orders because I was ordering for somebody else. The lady cashier told me she put in 2 eight piece chicken only that is going to cost $46. She would not change the order and she would not give me my money back. I'll call the police. They said it was a civil matter. I'm still waiting to hear back from the headquarters which is going on two weeks now. What kind of business is this.

Food hot, fresh. Good service, good speed, made me happy.

Ordered a large order of fries and a medium cup of ice. The girl at drive-thru tried to charge me over $8 for an order of fries that cost $4.79. I informed her I'm not paying $8 for fries and a cup of ice. She told me she had to do what she had to do and offered a smaller cup for free. I agreed for at 1st, but then she pushed the button on her headset and said something to whomever was on the other end about me not wanting to pay over $3 for a cup of ice. I told her to cancel my order, she got a little bit pissed, so I confirmed cancel order and I left. Over $3 for a cup of ice...? Seriously

More than 3 weeks ago, I ordered KFC via their online website and opted for delivery service. You would not believe what was delivered to me - something I would not feed to a dog. See pic below. The food, especially the chicken, looked beat up and horrible. I took a pic right away and called the complaint line (1800-225-5532) to request a refund. I was told that a manager would get back to me to take care of the refund. I called 2 more times since and still no one called to right the wrong. We’re talking about almost 4 weeks! Shame on you KFC!!

I wish I could be saying this experience for Saint Lucie West, FL. 34986 KFC was a good meal! NO, it wasn't! I received cold 12 piece chicken and cardboard tasting, cold fries! HORRIBLE experience!!! The reason for 2 stars: previous orders were acceptable. Based on that I gave 2 stars instead of ONE STAR!

I ordered KFC for my son’s graduation party 105.55. Order # **. I went to pick up my chicken on Sunday June 7,2026 in Rockingham NC to find out that my order had been canceled. No one had called me. I had no chicken to serve anyone. That’s not the bad part they still have not refunded my money. I have called everyday. They give me the run around. This is awful. This was a special day for my son. Big name companies don’t care anymore. They treat consumers awful.

Extremely bad on having any chicken ready. Seems like after 7pm the management gets lazy and don't make any more products. They need better management skills and know how to keep customers at least satisfied with their service.

We like your chicken but the problem is the drinks you serve!! Texans drink dr pepper and coke not Pepsi!!! Pepsi is what ** drink so your home office must be in a northern state! But you should serve all people not just **!!! Far too many places play this game of taking away a customer's freedom to choose what they wish to drink and I am tired of this practice!!! Stop making deals with one company over another!! Every one deserves a choice but you have taken that away!!! Will not eat here again!!