KFC Reviews

My mother and I stopped at the KFC located at 915 W. Hallandale Beach Blvd, Store #317 and we were attended by a true gentleman named **! The restaurant is very clean and the food is great. The customer service provided by ** was truly outstanding and amazing. We wish everyone would be like this man! KFC should honor his efforts and dedication and raise his salary or promote him! ** if you get to read this sir, my mom and I thank you and please stay as sweet and humble as you are! Thank you again sir! It was a true pleasure meeting you today!

This particular location used to be awful but me and my husband went there yesterday and the store looked fabulous and was so clean. The food was so hot and fresh and the staff they have there now are so friendly and helpful. It has really changed for the better. They have 2 twins working there and they are awesome. Keep up the good work. We will definitely be back.

I would like to give a big shout out to Danniel ** (Shift manager) at the Liberty Street area in Winston Salem.. I had had a previous issue which Daniel was not working, but he showed that he value and appreciates his customers cause he fixed the issue with no problem, smiling the whole time! I run a restaurant myself and he is a keeper! He is one of the few that shows that he values customers and is very friendly doing it! Daniel really made me and my family's day.

We decide to have a picnic type dinner with our children Wednesday August 13th 2025. Total family vote for KFC. We arrived and ordered a 14 pc bucket with all the fixing fries, gravy, Mac salad as well as a coleslaw. We order an additional popcorn and onion ring, let me tell you the onion rings were absolutely divine. Our other food was taken quickly and accurately, it was also prepared very quickly. The food was very delicious and hot. We had a great dinner making precious memories with our children…. Thanks KFC Tilbury. You are the best!!!

My husband and I dined at KFC in Tuscaloosa Alabama. The food was hot and fresh. The restaurant was clean. Restroom was clean. The cashier was so friendly and professional. I watched her as we ate and observed that she smiled the whole time she was waiting on each customer. She even helped one customer with her online app. And she didn’t rush. This customer was an older lady who didn’t seem to understand what she needed to do to get a discount (I’m assuming). This cashier’s name was Shawndel. She made our dining experience a very pleasant one.

I ordered two chicken pot pies one for me and one for my sister. There was maybe 2 small pieces of meat in it and the filling was thick and too "sweet". I could not eat it. She basically said the same thing and did not eat hers as well. For $5 each I was happy to find a decent deal on a meal but not since it was horrible tasting with no meat in it it wasn't a deal at all. Then they wanted $8 for two thighs and a biscuit. All of these places are ridiculous I think they're trying to rip us off on purpose. I did not get the two thighs and biscuit but I did get the two pot pies which I regret now.

Went to Chevy for service and decided to pop into KFC to grab a bite while we were waiting for the car. The food was very good. Got the wraps and wings. Really nice workers. Everyone was really friendly and attentive.

Website has issue and charges me for two orders. I try get refund for my mobile order for one order since it was duplicate. Store no help, customer service is the worst, useless. They are the worst I’ve since that I can recall.

Visited Rice Lake location on October 4th 2025 @4:24 pm. Ticket #** Cashier's name was Haley. Tried calling several times to talk to someone about not receiving my complete order. You will see on the receipt that I ordered 3 chocolate cakes; only got 2. I was not offered a refund or anything for the missing 3rd cake. You will also see on the receipt that a Big Box was ordered and expected for it to be 3 pieces of dark meat chicken, instead I received another Famous Bowl in place of the dark meat. I was told there was no more dark meat. The biscuits were as hard as hockey pucks.

At 8:16 pm on 10-3-25, I pulled up and was told to hold, they would be with me in a minute. At 8:20 pm no one took my order. I left. I went to Zaxby's, When I drove back by KFC, the car that was waiting on their order when I had left was still waiting in the pull up line. This KFC is falling way behind on keeping food prepared. Please fix this problem. I like KFC, this is considered a fast food franchise.