
KFC Reviews
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About KFC
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KFC has specialized in fried chicken menu items since 1952. The chain offers various chicken meals, including buckets, sandwiches and tenders, complemented by sides like mashed potatoes and coleslaw. KFC features its Original Recipe seasoning and aims to provide hearty, Southern-style meals with a blend of traditional and contemporary flavors.
Visit www.kfc.com- Quality food served hot and fresh
- Positive dining atmosphere
- Frequent order inaccuracies
- High prices for menu items
KFC Reviews
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Reviewed Aug. 13, 2017
Every time I have ordered KFC it is OLD chicken, they re-roll it and re-fry it, I have a cousin who worked for them. Both types of chicken is crappy.
Reviewed Aug. 7, 2017
I have stopped KFC 8 years ago for the horrible taste and lately, I gave a last chance try. It was awful. Made me feel disgusted about eating chicken (Dubai, Murdif City Centre branch). The best crispy chicken so far is Crispy Chicken located Hamdan street Abu Dhabi, feeling terrible sad for not having a branch in Dubai.
Reviewed July 7, 2017
I stopped by this KFC location to have lunch. When I received my order and attempted to have a seat, I notice that there were so many flies on the tables and counters. I made a complaint to one of the workers about this and stated that this was very unsanitary. He said that there was nothing that they can do about it. I think that this would be a matter for the health department. I will not be returning to this KFC (5951 Sheridan St. Hollywood, Fl.33021) ever again.
Reviewed June 27, 2017
We visited KFC in Piccadilly, London, England, Europe. We were lucky enough to get a lounger in the "Colonel's Suite" which is in the "Kentucky VIPs" area hidden away from view. The ordinary public aren't told about the exclusive dining area so as to keep out the day to day riff-raff. They have waitress service and serve alcoholic drinks in the VIP area. The food is very different, much tastier and healthier. Children get to eat free also. The live entertainment was amazing, especially the children's entertainer and we also loved the talking dog act. A great experience all round and we have details of the other branches which have VIP areas too.
Reviewed June 14, 2017
My husband asked me to pick up KFC for him. He loves the coleslaw. I'm not a fan but went ahead and ordered a large bucket with sides of mashed potatoes, potato wedges and two containers of coleslaw. I hate coleslaw so I did not eat any. My husband, however, ate quite a bit. By the next morning, he was throwing up, diarrhea, fever, chills, numbness... Really severe food poisoning. He should have gone to the emergency room but chose to wait so he could go to his regular doctor. She gave him a lecture. My husband has a compromised immune system and she was pretty upset with him for not going to the ER. She confirmed food poisoning, gave him some sort of shot and now he is scheduled for an ultrasound to be sure none of his organs were damaged. Never again will we eat KFC. Not only is it greasy and unhealthy, now their food is poisoning people. Please think twice before you eat at KFC.
Reviewed June 12, 2017
I have avoided going to the KFC location at 5734 Ritchie Hwy, Baltimore, MD 21225 because of so many incorrectly filled orders and the attitude of the staff. As I was returning home today I called my wife and asked her if she wanted me to pick up something for dinner. My wife suggested picking up chicken and 2 pot pie meals. I arrived and placed my order at 7:55 pm. I ordered an 8 piece bucket of original chicken and 2 pot pie meals. The girl taking the order said they did not have any chicken ready and it would take 13 minutes to fulfill the order and they only had 1 pot pie. She asked if I wanted her to put the pie in while the chicken was cooking, I told her to do that. When I paid the cashier said I should wait outside and she would bring the order to me. After waiting 30 minutes another employee came out and said it would be another 3 minutes.
After 5 minutes I went in with the intent of canceling the order but saw that they were packing the order. The girl handed me the bag, I asked where was the cups for the soda that comes with the meal. She handed me 1 cup and I said I ordered 2 pot pie meals, she gave me a second cup. I then asked if the cookies were in the bag and she said, "Do you want cookies?" I said I did and she put 2 in the bag, I left the location at 8:30 pm. I arrived home and unpacked the order. Rather than the 8 piece bucket I was charged for and received an 8 piece meal. Rather than 2 pot pies I only received one. This is exactly why I have avoided this location and KFC in general. How can a fast food chicken restaurant not have chicken? This is not the first time I have sent a negative review of this location but have never received any reply, apologies or explanation for such poor performance. I am sending and posting this review to every site that I can find.
Reviewed June 6, 2017
Had not had KFC for quite a while and my wife said she really wanted to try it again. Went through drive through. Ordered two-piece Original and a two-piece Crispy with mashed potatoes and coleslaw. A biscuit was also included. Oh my gosh. Talk about disgusting. Most of it ended up in the trash. My only regret was that it ALL didn't end up in the trash. Now we are both suffering. If you want to try it... good luck! Hopefully, all stores are not like the Millrun store in Hilliard, Ohio.
Reviewed June 4, 2017
Food was very dry. And the coleslaw also. They didn't put gravy in my husband and my potato bowl biscuits were cool to the touch and it just seems like KFC has been cutting back on products they use for the food. I will no longer eat KFC as it's just too dry and don't have that home taste that it use to. Thank you for your time.
Reviewed May 23, 2017
I was on my lunch break. There was a customer in front of me and he paid for a large catering order. The problem was when the employee waited on him and was finished with the customer, the employee then went to the other part of the counter and helped him to his car with his large order. That was fine that the employee did that. There was no one there to wait on us. It was like the employee was ignoring the other customers. I waited almost 10 minutes before I got to place my order. I had to finally say, "Are we going to get waited on". The lady said, "Give me a minute". Then she waited on us. I only had a half hour for lunch and had to hurry up and eat my food fast, so I could make it to work on time. I know they get busy, but there should have been someone else to help us, since the other employee left his register to help a customer with a large order to his car.
Reviewed May 20, 2017
Spent a total of $33.00 at Ocala, Florida KFC for cold, greasy, inedible food. Imagine going to Kentucky fried chicken and being told they only have grilled left and were not making anymore fried as it was 2 hours before closing! Then charging more for coleslaw that was supposed to come with the 6 meals I ordered and they forgot to include it with my take out order. No one could eat this garbage I brought home. Never again. Corporate office doesn't return emails.
Reviewed May 4, 2017
I haven't been to KFC in over a year so of course the menu has completely changed. Every meal is now thrown in a box. Plates I guess are too expensive. As I was very hungry I ordered a 3 piece box with an extra side order. After sitting and looking in box I saw the smallest drumstick ever, maybe 3 inches long. The two thighs weren't much larger and as I picked one up the skin completely slid off. KFC's parent company must own a miniature chicken farm and stock in a grease company. My 2 inch wide biscuit was on the bottom, sopping up the grease. Macaroni was actually pretty good. Salt and pepper couldn't rescue the mashed potatoes. Coleslaw at one time was the best. Now so so. Had original chicken, no taste. I should have known as I arrived at 2PM on a Sunday afternoon there were only a family of 4 and a mother with 3 kids dining and 2 takeout orders.
If I had to rate the food it'd be hard to give it a 1 out of 10. I ate what little was on the drumstick, macaroni and coleslaw; the grease went in the trash. Over $11 wasted. I'd have to think twice before venturing into another KFC. As I didn't finish my meal I went and enjoyed chicken at another chicken restaurant. This KFC is located in front of Lowe's, Veterans Parkway, Columbus, Ga.
Reviewed April 27, 2017
In spite of often shambolic service at my local KFC drive through, I usually buy the mighty bucket for one but when I ordered tonight, I was given without a dip. When I asked, the manager at Merton Abbey said it was no longer included and I would have to pay an extra 25p. I object! All other meals containing fillets at KFC, including the new meal with 3 fillets and a portion of popcorn chicken, come with a dip! Why has it been removed from the Mighty bucket for one meal? Bad move, KFC and bad service, Merton Abbey branch! Service was much too slow and not at all worth the time! Do better!
Reviewed April 20, 2017
On 4/18/17 I went thru the drive thru and ordered 12 piece just chicken, extra crispy. When I arrived home, I had received original chicken. I immediately called back. I spoke with the first person who answered the phone. I told them what happened. The employee took my name and asked if I wanted to come back. I told her no. I had worked all day and was tired. She said, "No problem, I have your name, just come back tomorrow and we will replace it for you free of charge." On 4/19, I went thru the drive thru again and told the man working the window my problem. He was communicating with manager and another lady on the front end, all of which were wearing a headset. The lady upfront was very rude. She kept shaking her head and saying I was just trying to get free food. I was not told that I would need my receipt when I originally lodged my complaint the night before.
I had paid cash and did not keep it. The manager on duty said there was nothing she could do for me without a receipt or the food. I told her that the lady from the night before did not say for me to keep the bucket of chicken and bring it back the next day. That is unsanitary. I mean to leave the old food in a hot car all day just to bring it back the next day for a refund. She said she was just following the policy that was set by the store manager. I told her that she should make sure all the employees knew this policy because apparently, they all did not. I have lodged a complaint with the corporate office and will be calling the owner or manager to lodge a complaint as well. I want what I paid for and to not be treated as if I was trying to get free food.
Reviewed March 30, 2017
I am writing about the KFC in Tulsa OK, 11104 E 21st. Phone# 918-437-7696. The customer cashier name is **. ** did not check to see if I was receiving the correct order. When I got home the order was wrong, I ordered a wing dinner with mashed potatoes and green beans, instead I received a drumstick and a thigh, no wings at all. The potatoes was dry and look like they were left over, the cup my green beans was in had smears of gravy around the edges of the bowl, the chicken looked old, was cold and not good at all.
I ordered two Apple pies. I got one and maybe a half, the second one was in pieces. My next order was suppose to be Chicken Strips, potato wedges. The chicken was not fully cooked, they were white in color with no sauce that was suppose to be with the order, they threw in one chicken nugget for some reason. My wife and myself was very disappointed in the food. This was not the first time I was disappointed with my food and service. But it will be the last time I go there.
Reviewed March 20, 2017
On arrival at home, when we opened the bag we had a totally different order, no drink which was paid for. The chicken was to be honest "disgusting". We never finished it. So full of fat, not a nice taste. Not an enjoyable experience! Will never try to eat KFC again.
Reviewed Feb. 25, 2017
We live on a ranch in New Mexico and there are 3 generations of us living and working the ranch. Most of us know how good KFC is from a very long time ago. And when I had to go to Show Low AZ for some special supplies, my wife called and said "the kids are begging for you to stop at KFC. They saw it on TV." We mostly stay on the ranch and this after talking to the rest of the family it looked like everyone was on board with KFC. Mind you I have not had KFC nor has anyone on the ranch had it for years if ever so BIG TREAT! So after getting the supplies that I needed off to KFC Show Low AZ. Very clean, nice folks even helped me out to the truck with all $126.00 of buckets of chicken, corn, mashed spuds, etc. NO WIPES. What happened to those? My question for that and much more would soon be answered.
I have a hot & cold box in the semi so all was good to go, 90 mins. & I was home to happy people and bouncing kids. Everybody dug in, great time and conversations to the kids of when the The Old Man started it and that we would eat KFC in the 60's all the time. The night went along. Did a few chores that were left and started into the main ranch house and realized I did not feel so hot and my gut was boiling, get into the house and come to find EVERYONE is scrambling for bathrooms running to other houses. And then it hit me and out to the corral I went. It took 2 days for most of us to get straight again, the kids took 3. After telling our nightmare to people and even your own people at the KFC said it's not the same and they all said NEVER EAT KFC. Because they DO NOT use peanut oil anymore and they use CANOLA OIL and it does nothing but cause ANAL EXPLOSION and that it truly did.
So KFC. The reason there were no wipes are the same reason some PINHEADS in corp. headquarters have taken it upon themselves to change the original tried and true ways and go to something that does this to my family. You in one night have managed to trash 3 generations thoughts of EVER going to KFC. Again, so if you are doing this for the almighty $$$ which I'm sure that is what this boils down to, you will NEVER see any $$$ come out of any of our wallets EVER!!! How dare you put this garbage in food and call it good. I should have trusted my nose and noticed just a slight rancid smell which I'm told by my Dr. that will tell you things have CANOLA OIL in them and to avoid them. I hope you are happy you **!!!
Reviewed Feb. 2, 2017
Cristina, the Store Manager told me I had an attitude as she refunded me money for the order that I was returning. I ordered the 3 piece chicken and asked for crispy breast and two wings. Attendant said they had 1 breast and one wing left. I replied "no problem. Let's make it the two chicken crispy!" I got home and served the wing to my child and the complaint was that it was dry and cold, and not crispy. I noticed the breast was original and not crispy, and was missing skin. I returned it and the Manager did not try to correct it in any way and threw the money on the counter. I asked her how something so simple can be misinterpreted and she said "you have a bad attitude". I told her she should consider another job, and she said "I will still be here!" She took my receipt but the location is Alameda CA 94501 on Encinal and Park street.
Reviewed Jan. 18, 2017
I always eat at KFC on Maryland pkwy and Sahara. I live just minutes away from there. Today had to be the worst experience I have ever had. Due to being pregnant I ordered exactly what I wanted hoping for it to be wonderful right after I just got off of work from a long day of cleaning rooms at the casino. Today I ordered a famous bowl and my husband ordered a two piece leg and thigh and a chicken little.
Now all the chicken tasted burnt as if they used old grease. The biscuit was so dry that it just crumbled as if it was from a week ago and have been left out on the counter since. The popcorn chicken that was in my bowl was so crispy burnt that it made my mashed potatoes taste and smell burnt. Only thing that was fresh was the cookie. How is that possible? I called to let the manager know no one answers the phone. I've called ten times already! I do not want to get up get back in the cold just to let them know they need to throw all the chicken and biscuits away. Now I believe I will never go back to KFC ever again. Thanks for ruining it for me!
Reviewed Jan. 12, 2017
Hey so I wanna let everyone know on here that KFC has the worst customer service. Called to make an order for delivery the company tried for 20mins to put my order through the store. Not one person could answer the phone. Even the guy who took my order called back and said, "I'm so sorry no one will take the order from the store.” Not happy with that. People who work there should be checking the phones or get fired like wtf. So then we go to make a new order at the store 'cause they don’t know how to do their job. They give us gravy that is water and I mean water. Saw others complain and they do nothing there. This is the one on St. Joseph in Gatineau smh. I would recommend going somewhere else. Who knows what they’re doing in their job place.
Reviewed Dec. 24, 2016
My family had set out for an early morning run to the grocery located at Price Plaza Chaguanas Trinidad. When we had finished I decided to pick up some KFC at the newest outlet opened just a few minutes from Price Plaza. We decided to use the Drive Through since we thought it would be faster. We waited in line for over 25 mins and a further 15 minutes at the Ordering booth only to be told that the Drive Through was closed. I informed the attendant that I was waiting in line for over 30 minutes. To my surprise the person responded that it was not her fault, I should have known better when I saw no one was attending to me. I requested to see the Manager, I was told that she was busy and needed to come inside to see her. That I did.
Inside, I requested to speak to the Manager, only to be referred to a person who identified herself as the Asst Manager, who was actually the person I spoke to at the Ordering Booth. I explained that I was in the line for over 30 mins only to be told that the line was never opened, in other words all of the other vehicles who were in front of me actually did not get any service either. I inquired why wasn't a rope or sign placed at the entrance. In the rudest of manner I was told that she (the Asst Manager) could not focus on outside (the drive through) and inside at the same time. I explained that it would not take anything for her to have someone just a sign or rope etc so persons do not waste their time going in the line.
I have visited KFC outlets all over Trinidad together with Florida and parts of Europe and it is the first time I have ever encountered such blatant disrespect to a customer especially on Xmas Eve. KFC should take this seriously look into this since this would no doubt lead to decrease sales, as a matter of fact a person in the line who identified herself as the vehicle behind me, on observing the manner in which the Asst Manager handled the situation on her own decided to leave also without making a purchase.
Reviewed Dec. 23, 2016
Kentucky fried chicken is simply the worst chicken in the business. Do not buy this chicken. I've been a fan for many years but within the last 10yrs it has become crap and over priced! Do not buy this crap food!!
Reviewed Dec. 1, 2016
We bought kfc last night on 1/12/16. We opened the pack and saw a very different type of chicken. We asked the waiter and he said that it is a new flavour specially made for national day. We went home and as we started eating we felt a very different taste than the usual. I felt like the kfc was reheated several times because it was so dry and the crispy thing felt like dry skin and it had the chili powder seasoning on one side of it and it tasted very bad. That night my kids vomited. We just wasted our money for this quality of bad food. I would like the concerned authorities to take action against this. We never expected this from such a high rated food company.
Reviewed Nov. 17, 2016
Do you know what it is to live on Essex where you have so many eateries and decided you and your family would patronize just a brand KFC. Last week was the first time my 7 and 5 years old would visit McDonald's... we loved KFC until we tried Gray’s branch as a family. The treatment we received we can simply describe as the worst day of our lives. Those evening staffs were extremely rude, lack respect for people of other race. My Mrs requested an extra tray then the trouble began. They started raining abuse on us as if it was a big deal.
They were even threatening to call the police despite the fact that they were not accommodating. Said the ** word etc. I insisted I wanted them to call the police but they didn't as we resolved to being refunded. That night, I pleaded with the kids to go to the Chinese restaurant just beside. One of those staffs is pregnant so it will be easy to trace the team. I have been to many KFC around the world. That experience will never make me visit any KFC again. 02/11/2016 date of incident.
Reviewed Nov. 17, 2016
Please help. I don't know what to do. Went by the Kentucky Fried Chicken on 75th ave and Lower Buckeye and saw a manager?!?! By the name of **. She was treated and yelling at this poor ** employee like he was a slave!! It was outright so hard to watch. He was very manageable and never said anything back to her. Please stop this.
Reviewed Nov. 13, 2016
We stopped at the KFC in McDonough, Ga right off of I75, on the way home from visiting family. The first clue should have been hardly any cars in the parking lot, but it was after 8 pm, so we figured they just weren't busy. My boyfriend ordered the chicken great meal and my daughter as well as myself got chicken tenders. When we got our food, my and my daughter's chicken tenders looked as if they had been sitting under heat lamps for several hours and when I took a bite, it was like rubber. I went and spoke with the manager and he immediately told me he would fix me fresh ones. Well, when I went back to the table, my boyfriend's chicken breast was not cooked all the way.
At that point, my boyfriend went up there. The manager was very apologetic and called the cook over to look at it. The cook just kind of grunted and shrugged his shoulders. I asked the manager if there was any way we could get a refund, to which he obliged and profusely apologized for the problem. He even asked for my name and phone number for the district manager to call me. My dissatisfaction is not at all with the manager but with the fact the food was horrid and when called on it, the cook acted as if he could care less.
Reviewed Oct. 29, 2016
The KFC I visit is located on Lantana Road just east of the i95 interchange in Lantana, Florida. It's basically a drive thru, but you can also walk in to order, although there's only space for one or two cars to park. What makes this KFC special and worthy of a review is the fast and courteous service, the superior quality of the food, and accuracy of the orders. I've been ordering food from this KFC for once a month over the past year and my orders have been 100% accurate. There's not many drive thru's with a record like that. In addition, the food is always hot and fresh and I've never once felt like my food has been sitting around.
Finally, the service is exemplary. All of the employees are super nice and professional and very personable. They even seem like they actually like their jobs. My favorite thing is they say "you're welcome" or "my pleasure" in response to "thank you", rather than the "no problem" I get at many other restaurants, drive thru's, and businesses. This KFC is definitely doing something right.
Reviewed Oct. 16, 2016
I went to KFC at 3298 State Highway 7 North, Lauderdale Lakes, FL 33319, this evening and it's the nastiest food I ever ate. The biscuit was as hard as cardboard, the mash potato and gravy nasty as heck, the gravy dry and black with no taste. Don't let me start on the chicken - it was dry and tasteless like something been sitting on the rock all day, and the Pepsi taste like it needs changing because it tasted like adulterated water. This one restaurant I will not be eating at again...
Reviewed Sept. 22, 2016
Myself and two other family members suffered food poisoning at the Portage la Prairie KFC! It was the most heinous experience we had ever felt, further complicated by the runaround that KFC gave us by not returning calls or even acknowledging that the incident even happened!! We had a lab test done on all the leftover food and it was found that the potato salad was the culprit! Along with that we had documentation from our doctor to support the presence of bacteria in the salad! KFC along with their hired advisor would also not surface when my lawyer attempted to contact them! KFC is the lowest of the low in my opinion and we will never return! My mom almost died as a result of the irresponsible and inhumane actions of KFC! No apology, no acknowledgement, no conscience! The absolute worst of the worst!!! Criminals in every sense of the word!!!
Reviewed Sept. 4, 2016
Horrible food, horrible company in general. Dry, greasy what I'm told is "chicken", chips not the best, dirty restaurant, rubbish strewn on the floor, front counter areas look dirty, so would hate to think what the kitchen is like. I was 1 of only 2 people in the place and think I can see why. On reporting my findings to Yum! (Own KFC) I'm given what sounds like some automated "Thanks for letting us know. We are sorry. We did not get things right on this occasion bla bla." The thing is I thought I would go to another KFC - it was busier and I could see the food on other people's trays, upon seeing this I walked out. So my guess would be it's the standard you can expect from KFC. How people can eat this muck puzzles me.
Reviewed Aug. 31, 2016
Last week my wife & I stopped at the KFC on US 1 in Stuart for dinner. My wife ordered the fish & shrimp combo but received the fish & chicken strips instead. When I asked when some fresh chicken would be put on the buffet the girl working the counter just laughed at me. It was 5 o'clock so I would think that should be a reasonable request. The chicken out there was not appetizing at all. I then asked to speak with the manager but he did not really care about the fact I complained about his so-called lack of customer service and that I was laughed at. Other customers sitting next to us were unhappy as well. The woman said they had laughed at her as well when she requested something.
Needless to say we won't return there for any meals and I am pretty sure the couple next to us won't be back as well. Just want to make you aware that you are losing customers on a daily basis as the employees lack the basic customer service skills. Being nice to people isn't all that difficult no matter what your wages are. I have worked many jobs in my younger years that didn't pay that well but I did my very best to do the job well regardless.
Reviewed Aug. 22, 2016
The employees there are not very friendly and I believe they are on drugs. Drama should not be in the work place and yet it is. The experience should be a good one. The manager should care a little more about the actions of the employees especially the managers. A manager should never threaten to hit an employee. I believe that the management should be reevaluated.
Reviewed Aug. 19, 2016
Don't ever go to the KFC in Bishopsgate, London. It is the worst one. Zero customer service. I tried to use the 20% voucher which you get with your receipt & they wouldn't let me use it, started talking about how I did the survey (on my mobile or tablet etc). Made no sense. Also before I ordered a mega box meal & wanted to change the gravy for a drink & they wouldn't allow it.
Reviewed Aug. 18, 2016
Every time we get KFC we get mostly thigh pieces which I hate. Staff don't pay attention when you ask for no or little thighs, usually gets you even more. Also miss the old palm oil, tasted way better than Canola oil (canola oil isn't healthy anyway). Loved the way palm oil solidified when KFC was put in the fridge to be eaten the next day, canola just stays oily, yuck.
Reviewed Aug. 5, 2016
My husband and ate at KFC today in Spanish Fork. We first checked the buffet to see if it looked good, but found many food containers were empty or nearly so. The mashed potatoes had a small teaspoon size lump left, all tried out. I told the worker at the desk that we would eat there if they would soon replenish the empty bins, replace the dried up corn, etc. We got our plates and headed to the buffet. Nothing was being taken care of; chicken cold and dried. Display buffet not clean. Tables were fifty. NONE wiped off.
Finally, a dirty employee started bringing out some of the buffet food. She had no gloves and handled food, trash, and garbage bags. Finally the front desk guy wiped off some of the tables after a customer complained. He used a handiwork, no gloves, did a quick poor job sweeping food onto floor. He dropped the cloth on the floor, picked it up and proceeded to use same dirty floor cloth on tables. Did a lousy job. We hurried to get out, hoped for no food poisoning, and vowed to never ever return, and we have eaten there several times. Thought you should know. Hope it gets cleaned up.
Reviewed Aug. 4, 2016
First of all the KFC website told me this location was invalid: 10310 Iron Bridge Rd,Chester, VA 23831 (804) 796-9314. Fine! At 6:20 pm we ordered chicken. We ordered extra crispy, however, they did not even have original recipe. The clerk said 16 minutes. No problem. Two people behind us also ordered additional boxes. We sat down to have a break. The drive thru had an order and told them 16 minutes when a cook yelled and said it was ready. They packed the drive-thru order and we waited patiently for our chicken. The clerk covered her mouth and told the other clerk that she just gave our chicken away. Unreal. The clerk said it would be another 16 minutes.
Do they cook to order? What about the two people behind us? Asked for the manager and she said she was sorry. There was 3 people in the back cooking, one up front and one at the drive-thru and the manager yet there is NO CHICKEN! Asked for our money back and got rolled eyes. I cannot wait for Popeye's to open up the street. How does a restaurant who specializes in chicken run out?
Reviewed July 30, 2016
I have always found the food at our local Gonubie KFC to be fantastic - for a fast-food chain. The chicken and chips are always crispy and hot, likes they're fresh out of the oven, and the drinks are always cold and taste just as they should - no icky chemicals and poisons in there. Most important of all, the service is subliminal - the assistants and tellers are helpful, polite and well-mannered, and are always willing to lend a hand to their client.
I recently went to the KFC with my grandmother. We joked and laughed with the teller, and when we got our food, we found the order to be nearly completely correct. We always check our food before we go home, and so I discovered lettuce and mayonnaise on my burger (I'm extremely fussy, I know...). Anyways, we went back in to exchange my burger, and to buy a small portion of chicken strips. When we received our order, and my grandmother got ready to pay for the chicken strips, the teller refused to take her money, taking responsibility for her mistake, and very kindly offered to pay for it. Well done to KFC and to Ruby.
Reviewed July 29, 2016
KFC distributed coupons via standard mail valid through August 28, 2016. I obtained the coupon and visited my local restaurant. I was told that the KFC coupon did not apply to KFC. I had viewed many customers utilizing KFC coupons. I later kept my coupon and called into their office to request that my name be removed from the mailing list for coupons as they would not be needed at my location. Later the Manager from KFC called and stated that they would make it right by allowing me to purchase a 20 pc of chicken for 32.00. My coupon was for 12.99 for a 10 pc. They refused my coupon and wanted me to pay a higher price. How is this making it right?
Reviewed July 19, 2016
I ordered KFC hot & crispy 8 pieces bucket. They delivered after 2 hours. And that chicken is in cold state and that chicken is worst in taste and to eat. I threw all chicken to dustbin with cost of Rs: 635. I asked to carry a swipe machine. They said OK but even they missed that one also.
Reviewed July 18, 2016
We stopped in KFC in Kingman AZ. We placed our order at 1435. My wife went to use the restroom. She came out pale and upset. She said there was excrement on the sink, toilet seat, and floor. I told her to go to the men's restroom, while I stood by. She then told the cashier about the ladies restroom. By 1500 she went up to check on our order. The cashier Kasey said "oh... I voided it." I came up irritated, as two workers looked at our receipt and fumbled around our order. I asked for the manager!!! They did not respond. There were three males, and two women on duty, that I could see. So the women wash their hands in the same bathroom as guests? Finally got our meal 1530. I am filing a complaint with the health department as well.
Reviewed July 18, 2016
I went to KFC last evening (18/07/2016) located at Deccan, Pune, Maharashtra, India. First I took my order at table. After eating some food I was full so I decided to take parcel of my order and eat later at home. When I went to the counter with my order tray and asked them that I want parcel of my order, that counter guy gives me weird look and gave me parcel bags and said "make parcel by yourself." Then I went to my table with order thinking about what should I do now. Then another lady (also works at same Counter) comes to me and apologizes. She took my order to make parcel then that same guy shouted angrily on that girl because she is making parcel of my order. I don't understand what exactly the problem is with that guy... Why is that guy not behaving properly to the customers... That was my first visit to KFC... Well the food is good but service is not good.
Reviewed July 14, 2016
I overheard a general manager at our local KFC/Taco Bell, when told a ** person was doing a follow-up for his job app - "tell him Peru [Taco Bell] is hiring. This GM is known for racist jokes and comments. A member of the crew at this KFC/Taco Bell was a junkie, and left his needles in the parking lot - but that was OK because he was **. I am a 64 year old ** male, just for your information. This KFC/Taco Bell might have just turned down the best helper they could have had. We'll never know! Disgusting.
Reviewed July 7, 2016
On 1st of July. My carer (although not supposed to) went to the new KFC @ Dalton Park in Co. Durham. I have been a fan of KFC for years but for last 3 years have been housebound. Anyway for my birthday he treated me. I had read up that it would be ok cold. That it could be reheated. Both were tried and it didn't taste right. Since then I have thought on that he got first batch of the new day. Like he went at 09:30 and got old 10 am. Sent back at 10:10 and didn't get served until 10:20 but it still tasted old. Now if I got old and then reheated it could it be why I am still throwing up?
Reviewed July 6, 2016
She decided she'd have KFC chicken wings, original crust. So we went to KFC, it was 5 minutes to 10 AM. We pulled up to the speaker, and it said, "Hi. Welcome to KFC, home of the best tasting chicken in the world (maybe it said town - idr). How can I help you." She said, "Can I get 4 chicken wings, original crust?" Then there was a long pause and finally she said, "And I have a coupon for a 7 pc box, make it extra crispy, and a pint of coleslaw."
And again there's silence for a long time, maybe as long as 3 minutes, then she drove to the window, where we sat for at least 5 minutes, until I said, "go back to the speaker, and ask them if there's anyone in there". She pulled out and drove back to the speaker and again, "Hi Welcome to KFC, home of the best tasting chicken in the world. How can I help you." And she said, "Did you get our order?" Again, just silence, so we drove back to the window and she took my cane and started tapping the window with it. NOTHING.
Reviewed June 29, 2016
On Wednesday June 22nd I went through the drive thru and ordered two of the KFC fill-ups. When I got home I realized there was only one piece of chicken in my box then I realized there was a bone. It was supposed to be a leg and thigh. The thigh was there and the bone of the leg. I was so disgusted I went back up there so they could accuse me of eating the piece of chicken and bring it back. My blood pressure went through the roof. I told them I'm not rich but I'm not desperate either. I'm not going to eat a piece of chicken and bring it back up there. I was so humiliated me in front of everyone. I told that woman DD that worked there I'm the one that should be mad. I had to drive all the way back up there and I had a bone in my freaking chicken. They continued on saying "we can see on the cameras if the chicken was handed to you."
Then they came back telling me they could only do that one time so in other words they were saying that I ate the chicken and brought it back. I was so mad. Then when I walked out to hear someone yell "have a nice day." I called the corporate office. They said they would talk to the woman about her behavior and send me some gift certificates. I never even received any gift certificates so I bet they didn't talk to the woman about her behavior either. How's that for customer service and good food. They suck!
Reviewed June 27, 2016
While visiting this location after having unpleasant experiences before and not wanting to go back I went bank reluctantly. The staff was totally unprofessional. When my order was taken things were fine. When I got to the window the gentlemen there was leaning on the window and laughing, talking to two other associates who were just standing around. I was not greeted. He gave me the total took my card and handed it back with a receipt. He still said no words. Seconds later my drink was given to me with no words and then my food and said nothing. I drove off reminded why I don't come to this location and wished I hadn't gone at all. I don't like to patronize an establishment where I feel like my business is not appreciated.
Reviewed June 25, 2016
After an earlier complaint file with KFC I decided to returned to a nearby restaurant considering it had been over three years, thinking maybe management had improved. This was a very big mistake. On June 20, 2016 I ordered a meal in the drive through only to get home and find something that was not on the menu. After eating half of my meal I looked in the meal box and discovered a large but live roach crawling about. Thumbs down on KFC.
Reviewed June 25, 2016
I order a 8 pc bucket of chicken. I wanted half original and half extra crispy. I also asked for 2 wings in place of the thighs. No one in my family like thighs. They end up getting thrown out. When I got my order home I got all original and 4 thighs no wings. It also fell apart when I took it out of the bucket. In other words, it was overcooked. Your chicken is too expensive for these kinds of mistakes and I was not going to drive back to the store. I just to work with what I had.
Reviewed June 20, 2016
Ordered an 8-piece meal special. Was shorted chicken in the meal. Tried calling the restaurant. The phone rang 45 times. Hello?? Is that how customers are treated? Emailed the company using their website, no response. Called the customer support number who promised this would be sent to management. The first contact was made on June 1, 2016. This is June 20 and I still have had no response to any attempts I have made to contact the company. With this kind of crappy customer service, I think I'll go to Lee's from now on and recommend all my family and friends do the same. Maybe the last remaining KFC in my hometown will close down also. Wonder why the others closed down? Shoddy service and food, maybe?
Reviewed June 19, 2016
Today my dad and myself went to the KFC near our house. We went in the drive-thru and order food and Pepsi for drinks. We got back home and had a sip of the drink and noticed there was something wrong with the drink or us. I was in a different room than him and we both did the same thing, took another sip to see if it was actually the drink that was tasting like strong chemicals. We both we to the kitchen to dump the drinks and said there's something wrong with the drinks. It tasted like a strong chemical was in the drink and I phoned them right after to not ask for money back but to try the Pepsi and see if you can not serve it to people anymore or if may be dangerous.
The guy tried it and said "Yes, there's something really wrong with the drink. Thanks for letting me know." After the call my dad and myself immediately felt sick and needed to use the bathroom. I got diarrhea and still feel weird now and have the chemical aftertaste left in my mouth. I sure hope this won't send me to the hospital nor my dad.
Reviewed June 12, 2016
Dear Kentucky Fried Chicken, Every time I see your Kentucky Fried Chicken commercials I cringe. I in all the years of seeing Colonel Sanders never thought of him as some crazy hyper individual. He is a refined Southern Gentleman and you are missing the mark on what you are trying to do with his character. I am sure the poor man is rolling over in his grave. Have him be calm and refined and most of all sweet, not some kind of crazy weirdo. Love his chicken and everything else you do but can you please work on his character on commercials? Maybe do a commercial where he is explaining how impostors have been trying to sell his chicken but only he... the real Colonel Sanders is trustworthy enough to sell his finger lickin' good chicken. Just a suggestion.
Reviewed June 4, 2016
Some KFC stores in other parts of the world don't offer gravy. And I really like it because it's unlimited in the Philippines. But I kind of understood why other countries (especially Singapore) don't have gravy in the menus. Maybe because it's how KFC makes it (which is maybe unhealthy). The Ministry of Health here in Malaysia tried to inform people about it so they use ketchup and chili as an alternative. But they have gravy here -- with a twist -- they put lime on it. It's a good taste, and you may still get it for your chicken (but you have to pay for it). Well KFC chicken is not good without gravy so I still buy it. It's satisfying to my taste.
Reviewed May 29, 2016
I only eat at KFC 2-3 times a year. I ordered the 8-piece bucket meal with two sides of Mash Potatoes & Gravy to-go (walk-in). First I noticed it was $2 higher than last time but did not say anything, ordered anyway. When I received it I saw it only had one gravy, last time it was 2, so I ask (nicely) is there suppose to be 2 gravies and got a very slow response "no it does not come with 2 gravies". The way she said it was at the edge of rude, so I said "we always got 2 gravies with our Mash Potatoes & Gravy". She said very rude "it does not come with two". I said "it use to but you do not understand I want to buy another." Still talking nicely the whole time, she said "you can look at the receipt" and pointed at the bag on the counter still and I looked inside it and did not see the receipt and looked back up and she looked over at the register at my receipt she did not give me and walked that direction.
And I thought she was going to give it to me and take my order for another side of gravy and she just walked outside the main door, lit up a cigarette. Since there was no one else working the counter I walked outside, put the order in the car, and debated on whether to go back for the side of gravy and my receipt. I decided to go back in and she still smoking by the main entrance. I had to walk by her, whole time I got the feeling I was being treated rude, unfairly, as I had no rude words or attitude toward anyone. When I got inside no one came to the counter for 5 minutes then someone did and said she will be back in a minute then said "I will help you" and I ask for the receipt first then the side of gravy. Then she came in looking at me all mad. I left without any altercation, but was very disappointed with the rude employee.
I checked online for what my order was suppose to have and it has changed from two gravies to one but is suppose to be a large not the little one she gave me and I had to order another which was the same size as before, which both are smaller than the one large it now comes with. I felt as though I was being discriminated against by that employee as while waiting for my order someone else came in and she was very nice and helpful but to me she was horrible & nasty to me. Then I looked around and all but me was the same race and it hit me she did not like me because I am ** and wanted to treat me badly.
With or without the 2nd side of gravy she had no excuse to be mean to me as I am not racist or I would have never went in. KFC should be ashamed for allowing such actions by their employees. This may be acceptable at KFC headquarters, sad that they are so rude. At this time I would not recommend the KFC at Forestdale AL on 78 hwy.
Reviewed May 22, 2016
When it comes to fried chicken sold here in the Philippines, KFC's original recipe chicken is one of the best. I also like their Fun Shots and french fries and once in a while I crave to eat those. One thing that I don't like with KFC here is that they keep on releasing experimental chicken recipes. They've to sell some "unique" chicken creations and some dishes which "features" international flavors. A few are good but most of them are really bad. Please stop doing it, KFC. Just stick to sell the chicken that this brand became famous for.
Reviewed May 22, 2016
I love your Original Recipe chicken! And I totally love the fact that you offer UNLIMITED gravy. For someone who's always tight on the budget, gravy provides additional flavor for my rice - and its good with my fries too :D. Just keep it flowing guys! You the best!
Reviewed May 22, 2016
My nephew really loves KFC. Each time we go out when he's asked where we would eat he would always take us there, and we did not mind. We enjoy the chicken, the unlimited gravy they always make very accessible to their customers, the mashed potatoes and other side dishes. The last time we went there I was initially thrilled that they gave us larger portions of the chicken bits they call "flavor shots." However, when we ate it it was very starchy... All that starch made it bigger and it could really use more flavor, by then it should have been called unflavored shots.
There was even one time when they served us rice that has already gone bad. They just made a half-hearted apology and gave a new serving of rice. Lucky for them we do not have the time to report them to the City Health office. Anyway, if it wasn't for my nephew we really wouldn't be going to any KFC branches any mooore... And also they tend to upsize your drinks without asking you first. That one made makes me REALLLY FURIOUS...
Reviewed May 20, 2016
I have been a regular customer for this franchise for years, but enough is enough. For the last three times I have frequented this location, they have been unable to fill my order as requested. Today, I went to it at 4:00 pm to order 2 chicken pot pies. First of all, I stood at the counter for 10 minutes trying to get someone to wait on me only to be told that once again they only have one available. Again, as was the last time I tried to order, the same person waited on me and did not try to find out on the availability of another pot pie. Lousy service seems to be the norm for this place. I will admit the food is usually good if you can get what you want.
Reviewed May 18, 2016
KFC is my happy place. It is hands down the BEST fast food chain in our country, BAR NONE. Everything is better there: the chicken, the gravy, the rice meals, the special promos... EVERYTHING. I'm stressed? Go to KFC. I feel like celebrating? Go to KFC. I'm looking for peace of mind? Go to KFC. Plus the staff there, especially the KFC near our area, are always very polite and pleasant. They leave these little notes on the takeout paper bag that can brighten anyone's day. They look relaxed and not at all stressed. They always greet the people with a smiling face. You'll always feel welcome there. I know that this is not the case with every single KFC store in our country and in others, but I just thought I'd share my personal experience. I love eating at KFC, I love their food and the service. Out of all the fast food chains here, KFC is always my number 1 option.
Reviewed May 5, 2016
I live here in South Florida, West Palm Beach. A particular restaurant of KFC, the sign said closed for repairs but online it says closed. I seriously started to cry. This restaurant in this location, great fresh food, good customer service and I loved the 90 pictures of people advertising KFC on the walls. This location is wonderful but I'm sad it's not in operation right now. People reopen this restaurant and corporate. I love, love KFC.
Reviewed May 2, 2016
I like their fried chicken. It's the best chicken I've ever experienced... compared to the fried chicken served in different fast foods in the Philippines. I also love the gravy. However, I want bigger portions of fries - the portions of fries are very small for the price I pay. Nonetheless, I highly recommend KFC if you want great fried chicken in a fast food chain.
Reviewed April 30, 2016
The commercial video, "Colonel Sanders Pledge", a "parody" of the U.S. Pledge of Allegiance, is not only NOT funny, but very offensive and disrespectful to our country. It has "locked the door" to KFC restaurants for me and my family. Shame on you!
Reviewed April 27, 2016
Waited long after the amount of time told. Treated bad by employees. Soft drink did not taste right. Overall service was awful. This was probably the last time me or my family will ever eat at the KFC in Williamsburg, KY. Overall service sucked!!!
Reviewed April 24, 2016
I suuuper love KFC's Famous Bowl. Though I thought before that it also has rice but it doesn't matter. It's so delicious. The combination of mashed potato, corn, chicken, cheese, and gravy is perfect! I eat it almost every day. Breakfast, lunch and dinner. Once I tried only eating it and no other food for 2 weeks. I find it weird that the regular mashed potato, when you buy the equivalent amount, is more expensive than the famous bowl. It's like 3 regular mashed potato but it also has chicken, cheese and corn. I'm not sure if KFC realized this but it's okay. I hope the price won't go up.
I already bought from several branches and I noticed that the servings are different and inconsistent. I thought every branch should have the same serving and it should also be consistent in one store. Sometimes the flavor shots are big but MOST OF THE TIME they are tiny and are only breading. This is my only issue but the taste is amazing. It's my favorite... It is impossible not to like this food. I hope KFC will make more products like this or better than this!
Reviewed April 23, 2016
I was quite taken aback to find out that KFC does not allow you to take out bones for your dog during their buffet. I tried to take out a plate of bones and I was asked to throw it out. It was an uncovered plate and it clearly just bones and I was not trying to take out food. If KFC, is so concerned about theft of their food that they are cannot be environmentally friendly or pet friendly then I'll find somewhere else to eat!! Hello Popeye's!!!
Reviewed April 19, 2016
I have had it. I have gone there several times and there are always things missing from my order. Today was the last straw: no sauce for the strips, no coleslaw, the combo criollo was skimpy, no cookie, no napkins, no straws, no forks and knives. HORRIBLE!!!
Reviewed April 19, 2016
Chicken was cold, greasy, and ** burnt. Was cooked in two months old grease. Hopefully do not get food poisoning. Myself and family. Will never go there again.
Reviewed April 12, 2016
Presented to KFC at Waters Ave at Henderson Ave Sunday Feb 8th. At time of taking order the rep was unprofessional. After pulling to the window I asked who took my order as there was 2 people standing there. Julio ** (staff manager) said "I did". SO I asked "What's with the voice modifications and jokes when I'm ordering?" He leaned out the window and said "Mama, it's not like I'm a flaming ** or something". Very offended, I expressed to Julio that those words did not come out of my mouth as I have several gays in my family so he needed to back up and be a little more professional. Julio proceeded to QUIT his job and threaten to "beat my **". Per Julio ** he will whoop my ** and for me to take the braces out my mouth "you ugly **". Mind you the lobby was full of customers. Not once did the other staff manager turn to me and apologize.
While Julie was walking back and forth in the establishment, smacking his hands together calling me name after name, I had the other staff manager (everyone is a manager) call who in fact was in charge. We got Ms. ** (OM) on the line who was new to that location. However per Patricia - her and corporate we going to have a meeting Monday 2/29 to discuss this employee point of discipline and will call me back after. Monday, no call, Wednesday still no call. Patricia gave me her cell number so I called and left a voicemail 3/2 for an update. By Friday 3/4 I had not been followed up with so I called corporate and left a formal complaint. The rep advised that there is no turnaround time she could provide in which I will receive a call.
Here we are 4/12/16 and I still have not had a follow-up call in regards to this matter. My life was threatened by an employee and instead of doing what society wants us all to do I took the appropriate measures to getting this addressed and no response. On top of that, my daughter asked why we can no longer go to KFC and when I told her she said "mommy, please don't go back there, I don't want you to get hurt". SO in a sense now you're playing with my kid's mental state. BAD BUSINESS. I WILL TELL EVERYONE I MEET, KFC IS NOT ABOUT CUSTOMER SERVICE!!! Note to KFC - my dates are exact; review your logs for my call Friday 3/4/2016 at roughly 4:40pm. If you wish to follow-up my contact information is in the complaint.
Reviewed April 11, 2016
Staff was horrific when we did place the order we were told it would be 5-7 min for the strips to be done. While waiting we experience joking and horsing around, utensils being dropped, laughing about how the customers can hear them. They could have been cleaning the front area, cleaning off the areas. The customers see where they prepare OUR food, interacting with the customers. Instead we were ignored while we ALL heard (there were a family of 3, 2 individuals, a couple and me and my husband). So all of us heard this joking at our expense, someone stating how funny it was that we could hear them, things being dropped (cleaned before using - no), totally ignored.
The only two people who were even working were the girl who took our order but even she went in the back after the order was placed and joined the others "us and them", the other person who was actually working was the gentleman who brought the cooked strips from the back. At least they had some semblance of work, not much though. We will not be returning to this KFC - EVER. We live in North Royalton and will be sharing our experience with our friends. As long time residents, we know a lot of your neighbors.
Reviewed April 9, 2016
This was the only reason I came back to KFC, and now a few weeks later it's gone. I got chicken tender that seem to be left over from lunch to dinner. No more KFC. Had a good thing going, blew it.
Reviewed April 8, 2016
In the last 6 months this KFC has gone downhill. I always get "To go" and at home find food items missing. This has happened time and again. Being a senior what I order has always run $10.10. The last straw was yesterday I noticed the senior discount was reduced and my order cost $13.13. That is an increase of just short of $3.00. The last few times I have stopped the person taking my order had no idea of what they were doing. KFC has lost my business.
Reviewed March 20, 2016
My wife went to KFC on Saratoga in Corpus Christi today around 2 pm. We ordered chicken dinners. This was old nasty chicken and biscuits that have been sitting around since lunch. We tried to eat it and couldn't. It was that old. I went up to the counter and told the girl that waited on us and told her who just looked at me and said nothing. I told her I was going to take it home and feed it to my dogs. I have been one of the the top wedding caterers in central and south Texas as well as an executive chef. I would fire anybody working for me serving food of this caliber.
Reviewed March 20, 2016
Will never eat at any KFC again. Ordered the 3 piece chix tenders. Overcooked, over salted, tiny little things for $5.00+. Are you kidding me. I can go to Carl Jr's or anyplace else, and get chix fingers (5) for $5.00 or less and they are huge and cooked properly. Not sure what has happened to KFC... Used to love them on occasion. I think that they are in trouble, increasing prices while decreasing quantity and quality. And if you look at who they employ and who's cooking for you... no wonder. They will be history soon. Too late for them to make a comeback.
Reviewed March 2, 2016
I rarely to my local KFC (Connellsville, Pa) because of the dropping quality of the food and the store itself. The other night we picked up a dinner. I NEVER SAW SUCH SMALL PIECES OF CHICKEN IN MY LIFE!! It was creepy to even think about what kind of animal those TINY wings and legs came off of. Chicken in one of the most affordable meats you can buy. How can KFC manage to make it the most unaffordable and COMPLETELY UNDESIRABLE meals I have had in recent memory.
Reviewed Feb. 28, 2016
Been eating KFC since I was a child. Today, we tried the new Nashville Hot Chicken. I have never seen chicken that greasy. The grease accumulated in the bottom of the container. Will not go to the same store again or ever try Nashville again.
Reviewed Feb. 20, 2016
False advertising - I just purchased a 20 dollar fill up meal at the drive thru. The sign by the menu said, "sweeten the deal with a half gallon of lemonade." I didn't get my lemonade and they told me the sign didn't say that. Will not eat there again!!!
Reviewed Feb. 20, 2016
Hi, I happened to visit KFC in Bangalore at 2 locations with my family. It was a real treat where I felt the quality of the chicken and the product called cheesaa seems to be a waste and fact is that the KFC team seems to be cheating people and customers... Reasons: there was a name once upon a time and the chicken was juicy and delicious. These days there seems to be some local products used in KFC making which has definitely spoiled the name and imagine. We had ordered these cheesaa and a bucket of chickens. They were pathetic, no value for money, non-juicy, definitely the company is cheating on Col. Sanders efforts though.. The quality was devastating and the advertisements on the screen are just eye catching and not real.
I have tasted KFC Middle East, Singapore, Sri Lanka and the ones I had here is something very different, no trademark, no feedback... People are just being cheated. Especially the units in Fraser Town and Garuda Mall, MG road are just cheats and I will strongly recommend for KFC vendor auditing team to have a check on the quality of chicken. Frankly, this will be my last visit to KFC India as it's pathetic and waste of money. People here are taken for granted. Great treat once has become worst than anything.
Reviewed Feb. 12, 2016
A neighbor and I eat at KFC in Stuart Fl once a week at noon. Store #G13566. We each order the Chicken Pot Pie $5 fill up with cookie and drink. Last year we experienced no chicken in the pie, complained three or four times and the problem seemed to have been corrected. Last week it happened again, lots of gravy, potato and peas, no chicken. I complained again and the manager called and replaced the meal today at no expense to me. Again, no chicken in the pot pie. I do not know who makes the pies for KFC or if they make them in house. I used my neighbors receipt to complain today. The problem is quality control no matter who makes the pies. They are not consistent. If you don't put chicken in the chicken pot pie you need to call it something else! Anyone else experiencing this problem?
Reviewed Feb. 9, 2016
Your new Nashville hot chicken. Just had to try this new item to your menu that was a disappointment. All it is is 3 tenders very small 2 pickles and some hot sauce. They weren't even crispy and it had a bisquick and some coleslaw. ok. Price was 5.49. A fill up is 5.00. You get more. Just want to let you know was not impressed.
Reviewed Feb. 6, 2016
I'm sitting in KFC with my sister eating lunch. One of the employees came out to clean the dining area. I couldn't believe it when I saw the employee pick a fountain drink lid off the floor and place it in the holder with the clean lids. I immediately asked for the manager. In addition, I told the manager that we ate here the previous day and the same large and small pieces of chicken skin was on the floor under the side tables. There was so much dirt under there. If I go back tomorrow, will that trash still be there? The manager (Austin) said "Sorry about that." Don't think I'll be eating here again. It's a shame I have to give them at least one star to submit this report.
Reviewed Feb. 5, 2016
We go to KFC at least 3 times a month & every time we are there I always have to ask for chicken gizzards. Never have none made up so I wait which is ok 'cause we dine in. Then the last time we were there I was told they don't serve them no more because "The truck that brings them are always out so we're not serving chicken gizzards no more." I don't believe that. I think they just don't want to take time to clean them. I was told by a friend that worked there that's what he told people that they were out of chicken gizzards because he didn't want to clean them. He was a supervisor.
The man that told us is a manager. The store is in Terre Haute, Indiana on the north side. I used to go to the one on US 41. They quit serving chicken gizzards also so that's when we started going to the north one. How can they make a call like that??? And I have told them quit letting food sit under the lights so long. They need to stop being so lazy & clean chicken gizzards & serve them. I'm not the only one. There was 3 people behind me that was wanting chicken gizzards too. Please don't stop serving them at my KFC... Thank you.
Reviewed Feb. 3, 2016
Feb. 2nd, 2016 I purchased 2 three piece chicken dinners containing 3 drumsticks and 2 small sides each. The price was $18.36 after a 90 cent senior discount. This was in Farmington, NY. They seem to want to push meals with pop drinks and cookies less for more. I will go elsewhere.
Reviewed Feb. 2, 2016
My husband and I went to KFC because we both love going to KFC in Glendale Arizona. Well on this day we ordered a potpie and chicken strips and popcorn chicken and the meal and a 3 piece chicken meal. The chicken was greasy and dry and on the potpie there was hardly any crust and it tasted like it came out of the toilet. We was not very happy and we want to order different sides and the manager said that we can't. This needs to be fixed or I will never go to any KFC again and we love KFC.
Reviewed Feb. 2, 2016
Stockton, CA KFC W. Hammer Ln. Filthy store inside and out. Poor service, short all sides in 7 of meal deal. Went back next day and was treated rudely by Manager. So called KFC Corporate. They seemed very nice and was told I'd get a callback. 1 week goes by nothing. Call KFC customer care told same thing, and still nothing... Another week I demand someone get to the bottom of the communication breakdown they agree, still nothing. Call back after one whole month not one call from anyone. So I call back one last time. This time was told by KFC 1800- cust. service that that is a franchise store and there's nothing they can do. That's their store and they can run it how they want... I could not believe my ears! Could this be true? I can hardly believe that KFC would and could let a franchisee run wild disparaging their name.
I told the customer service rep. I didn't believe there was nothing KFC corporate could do and asked if I could speak with her manager? She said there was no one else I could speak to and she had to get off the phone now. I said "There is a problem here." Gathering what she was telling me I said to her "You must have so many fires (complaints). You couldn't possibly put them out." It had to be! I told her I've never had a customer complaint anywhere fast food, fine dining or even department store that wasn't taken care of immediately... So I told her to forget it. I would no longer be a KFC customer...
So my one last hoorah I'll go to KFC.com and write a complaint. All I found was a site where I could tell them of my service. No way to write it out just drop down tabs. So then I started looking for bad reviews about KFC and then I got my answer... Yelp at my KFC location Stockton, CA nothing but bad reviews. Same complaints I had poor service, missing items, RUDE MANAGER!!! Filthy store with pictures posted on the site of a dirty store! Then I come across this site horrible reviews... Now I know I'm not alone. It wasn't just an isolated case. And I'm sure I'm not the only one who received no or poor customer service/satisfaction at the corporate level... What happened to KFC? I'm a little disappointed with losing my old favorite chicken restaurant but it's just not worth supporting a restaurant that cares so little about its customers. I BET THE COLONEL SANDERS IS TURNING OVER IN HIS GRAVE...
Reviewed Jan. 31, 2016
4 of 5 visits you cannot get a potpie. They ran out, or you can wait 20 min for one. Slowest drive thru ever. None close by, but anyone ever tried has same issues. And this time they forgot my dang cookie... 5.00 meals. Great deal but there's a sacrifice.
Reviewed Jan. 25, 2016
Hi am Jacob, living in Sharjah, Buhaira Corniche. Today I made an order for the KFC from my mobile no. **, at 07:38 pm. and I received the KFC at 09:20 pm. It was too chill that we are unable to eat that. So we called up and asked for changing the chicken pieces and the french fries. But we didn't get a proper reply from the KFC persons... Now the time is 10:55. Still we are waiting for the KFC. Really we are too disappointed and we felt very bad about the KFC team...
Reviewed Jan. 21, 2016
Got 20 dollar bucket meal. Very small pieces of legs, wings and thighs. Was a waste of 20 dollars. Was very disappointed.
Reviewed Jan. 20, 2016
Every time I go to Kentucky Fried Chicken at 1556 Myrtle Avenue, Brooklyn, NY they never have the baked beans. I don't know what the problem with it, that they refuse to serve it. I don't know if it hard to clean up after it and that why. I wish they would also display a number to call when you do have a complaint. Maybe that would encourage them to get better. After many times of going there I finally got the baked beans and sorry to say I was very disappointed. The beans were hard, like it needed more time to cook. So sad, I really do enjoy them when they are properly made.
Reviewed Jan. 11, 2016
I went to KFC and I ordered my usual. I had what I want but then I got food poisoning and a "friend" did too. Also when they got my order wrong they refused to give us anything and ended up chucking my mother out. Very annoyed. Would not recommend. Awful. Go to the one in town, a lot more satisfying than Braunstone.
Reviewed Dec. 30, 2015
So I always go to the KFC on Mission Blvd in Hayward, CA. There is this one cashier that always tries not to sell in the deal price. For instance, if there is a male cashier, I would ask him for the deal like 10 pieces of chicken for $10 or $12 and he would always give in that price. However when this one particular cashier is around she would give me same amount of chicken for $18 or more which I don't get it. I always get the same price from the male cashier. When asked the female about the deal, she would always denies it. Last night I went and got a combo instead of my regular order. Their service was terrible as she didn't put any napkins or ketchup in the bag. I was very upset with the service and would not go there or to KFC anymore. That was my story.
Reviewed Dec. 17, 2015
We visited a KFC restaurant (#J235067) in Alabama and could not believe how dirty the entire inside of the restaurant was including the bathroom. I realize there are busy hours, however, there was plenty of personnel who could have wiped the tables and chairs and walls and took the mountain of trash out which was where the condiments were located. I love KFC in my hometown area and was horribly taken aback by these conditions. The food did not measure up as well.
Reviewed Dec. 13, 2015
I went to KFC while on my dinner break at work. Thought I would get the popcorn chicken $5 fillup since it was so good at the KFC across town. I was very dissatisfied. The chicken was not only hard and old, it was also burnt. This location should be shut down. Second chance given to them after my last bad experience there.
Reviewed Dec. 6, 2015
It was lunch time for BPO employees. Around 1130pm to 1am. We went to KFC. The (single) line is very long already when we got there. The line got longer and longer and they (the manager & crew) did not open another cashier. Seems like they don't care. I was really hungry so I decided to go to another restaurant to eat. I hope they realize that during that time they have a lot of customer and they need to have at least 3 open cashiers! We only have 1 hour for our lunch!!!
Reviewed Dec. 3, 2015
The KFC in Chicago by my house is disgusting. Most of the time they run out of chicken and the customer service is so terrible I didn't know if man behind the counter was a cashier or if a random person who had never worked in their life jumped behind the counter. The workers are rude and don't care about satisfying the customer. It's set up where you can see what's going on behind the counter and the workers are dirty and half of them don't wear gloves. The food is dry and the advertisements are fake. They advertise the 5 dollar fill up box but you actually get a cookie the size of a half a dollar, chicken that scrawny and old and a bowl of 90% gravy and 5% mashed potatoes. All of the food is falsely advertised and you end up getting a bucket of **. You would be better off going to Popeye's or buying chicken and cooking it yourself from a Food Network recipe.
Reviewed Dec. 1, 2015
I purchased a $5 chicken strip fill up meal 11/29 for my son against my better judgment at the Franklin, IN store. He ended up puking for 24 hrs + and diarrhea. This is my very last visit to this chain restaurant EVER!!!!
Reviewed Nov. 21, 2015
I placed an Order at 4:35 pm from KFC Merivale Rd Ottawa. The order arrived at 5:40 pm and food was cold and the 11 piece order was 9 only! I called right away and was led to believe it was a trainee error although I do not believe this as most children can count to 10! I think this outlet short changes orders. I did get a refund for the two pieces this morning but the whole situation has left me wondering about this outlet and I will never order delivery again.
Reviewed Nov. 20, 2015
I was kind of jonesing for extra crispy chicken today so as soon as lunch break started, I drove halfway across town to KFC and ordered a 2 piece meal. This was $7.30 with no drink, which annoyed me to be honest. But whatever, I had my chicken. So, I open the box and my heart sunk that there was no drumstick, and instead it was a wing (a small one) and a breast (expected), but again whatever, until I tried to eat them, and realized that these had been burning under the heating lamp for hours and the flavor was pretty much gone... This was once my favorite place to get lunch, but now it seems that affirmative action is tearing them down because they are staffed completely by minorities who are known to be the laziest people in the world, and they do the bare minimum to stay open. The monumental increases in price should come with an increase in quality, but it does not appear this is the case... It is a shame really!!!
Reviewed Nov. 18, 2015
I wanted KFC chicken so I drove to get some. I asked for 12 piece bucket meal with breasts to replace any thighs (don't like thighs) so drove up to pay. When I was handed my food I asked clerk if she heard me about the breasts request and she said yes. Took my food and went home. Opened bucket to eat and looked like left over scraps in bucket. Had 3 breasts and the rest were thighs, legs and wings. The two breasts I had last night were still tiny pink around bone (under cooked) and did not taste good. Took long time waiting in line and looked understaffed thru window. For the first time they acted like they didn't care if they satisfied me. I paid $35.60 and was very unhappy. Am on fixed income so I felt like I wasted my money. Spoiled my appetite for KFC.
Reviewed Nov. 13, 2015
Crew are so rude every time I wanna buy. Sometime always no chicken grilled or no breast. Not even ask the customer any substitute. They always offer chicken wing and the sizes of the chicken is too small. Not worth my money. But most of all the crew who's in the counter is so rude. Crew like that not supposed to be in the counter.
Reviewed Nov. 12, 2015
I went expecting to eat and buy a chicken little because I heard they were back after 20 yrs and they gave me one that looked like a snacker. My heart was broken. My dad use to take me to eat those when I was little and I got happy for no reason.
Reviewed Nov. 9, 2015
I went with my wife to the KFC in East Orlando on Semoran and Lake Underhill. The counter person Amy was so rude she rang up our order and price before I finished the order. Amy was one of the rudest persons I ever meet in the quick service business. Then their food was so horrible I had to throw it away. Their biscuit tasted like fish, their chicken was greasy my cats would not eat it. The mashed tasted like fish and smelled like fish. KFC has become the worst fast food place in Florida. I felt like I should have had my stomach pumped. Like I was eating poison. Go to Popeye at least you won't feel so sick.
Reviewed Nov. 7, 2015
Colonel Sanders is rolling in his grave for sure. I have always enjoyed KFC. My 40 dollar+ meal was horrible today. Chicken breasts were dry and a size 32A!!! The other pieces were dry and looked like they came from anorexic chickens. Such a disappointment! I won't go back for this kind of trash.
Reviewed Nov. 6, 2015
No Service & no product - At 6:30 PM on 5-Nov-2015, I stopped at the local KFC to get 2 buckets of chicken to take home. I went inside to observe only two employees; one in the back and one at the front counter explaining to another patron she did not have his first choice, and if he wanted nuggets it would take 5 minutes to cook. I looked to see what chicken was available and there was nothing cooked. I walked out and took my business down the street to Mr. Bo. How long before this store closes?
Reviewed Nov. 1, 2015
On October 30th, 2015 I stopped into Evans Mills, NY KFC and ordered a 2 pc chicken meal with specific instructions to have a Drum Stick and a Chicken Breast. I ate the corn first which cow corn would have tasted better. To my surprise I had no butter to put on either the corn or the biscuit. I am guessing I would have had to ask for the butter. The chicken was very greasy and sickening. It stunk like it was half rotten. The grease was putrid tasting and smelled foul. I only ate the chicken drum stick. I took the chicken breast home with me. After going home, I took out the chicken breast and tried to eat it. The grease and meat smelled fowl and it tasted bad. I tried to feed it to my cats. To my surprise, the cats smelled it, gave me a look and walked away from it. The 2 adult cats and 2 kittens would not eat it and left it in their food bowl.
I remember the days several years ago when their chicken tasted good and was a value. Now it has no value and the quality has decreased every year over the past 5 years. No wonder the news said they were failing financially and in financial trouble. I will not go back there to eat. KFC has gotten my last hard earned dollar. Serving food that is bad and so bad my cats will not eat it is a rotten thing to do. Anyone owning KFC Stocks might as well dump them while they can because KFC will not last long selling bad food like they obviously are doing time and time again. Just read all the complaints on this website. KFC should have people sign a disclaimer that the food is not fit for human consumption.
Reviewed Oct. 31, 2015
I ordered over a hour ago and then I called the place where I ordered from which is about ten minutes from where I live and the person says, "Oh. It is already gone." and I said, "Hope it's not cold and she says no and hangs up. It has already been 20 minutes since that call and I still haven't received my order.
Reviewed Oct. 28, 2015
The other night, my wife and I decided to go to KFC. Upon arriving, I saw about 3 customers there. We were waited on fairly promptly, and stated that we would like an 8 pc. bucket with ALL dark meat and sides of mashed potatoes/gravy and coleslaw plus buscuits. The person said that would be no problem. After we got home and got our plates out, my wife noticed that they had given us two mashed potatoes and coleslaw but NO gravy. No gravy?!?! That's like having fried eggs without toast! "Oh well", I said and was looking forward to the chicken - 2 wings, 2 breasts,1 thigh and 3 legs! That's 4 pieces of dark meat. Have you ever eaten a wing from KFC? It's like batter covered bones oh yum! I decided to call them and ask for the corporate # and the girl who answered the phone said that the number was 1-800-KFC.
So now KFC uses a PH number with only 3 digits? WOW! Well, I got through to corporate and complained. When I pay almost 30 bucks for a meal for my family, I would like to think that the people working on my order would care enough to make me happy. I guess not. There is another location further away who treat their customers MUCH better, but my wife didn't want to drive the extra miles because she was so tired. I may never go back to KFC again at least not to the "college" location.
Reviewed Oct. 24, 2015
I love KFC. I am a college student so fast food is the way to go. The tenders at both the Magee and Richland MS KFCs are extremely small and the biscuits are burned. The KFC in Richland was the worst. The woman who gave me my order was eating and licking her fingers which was disturbing. All in all I love everything else in KFC, but the five dollar fill up is a huge disappointment. Tenders are not big enough for the price.
Reviewed Oct. 21, 2015
I have recently purchased KFC several times this summer. $23.00 for an 8 pc dinner only to get pieces so small my five yr old grandson ate 3 pcs and was still hungry. This was suppose to feed 4. I thought it was a fluke but different KFCs same teeny pcs. Will go to Popeye's from now on.

Reviewed Oct. 19, 2015
I asked for two pieces of dark baked chicken with corn and no biscuit. Received two small greasy pieces of baked chicken with a dried up biscuit. No butter or honey or corn. Never thought to ask for coleslaw. I paid over $5 for this garbage food. Never again. What a disappointment!
Reviewed Oct. 15, 2015
KFC used to be a pretty good place to eat but the location in Crestview Florida has proven again and again to be a huge disappointment. Definitely not worth the money they charge. I made the mistake of wanting an easy dinner tonight so stopped by their drive through. Picked up the $20 fill up meal which included 8 piece chicken, 4 biscuits, 2 sides. Before I even left, they were having issues with the line. Sat there for nearly 15 minutes. By the time I made it to the window, the cashier advised me that they were out of biscuits. They had 2 left, so would offer me an extra small side to compensate. Ok, I was fine with that. I received 2 small corn on the cobs in exchange for the biscuits. The employee had to ask me 3 times to repeat my order.
I finally received my food and left. I live about 5 minutes from there and went straight home. As soon as I got home I started making plates for my family. The chicken was cold, skin wet and soggy… like it had been sitting in its own grease or water for a while. But, whatever, nothing an oven wouldn't fix but the biscuits were completely hard and dried out. The corn on the cob was okay… not great, but still edible.
The mash potatoes on the other hand, disgusting. The potatoes themselves tasted old and stale but the gravy was completely repulsing. Think of black coffee… consistency and all. I thought it was a joke at first but smelled it. Yep, it was gravy. So I tried to pour it on the potatoes and it splashed everywhere. It was SO watery you had to mix it in the potatoes to eat it. I took one bite and spat it out. So watery and bland. At this point, the chicken wasn't even appetizing anymore. I throw the entire dinner in the trash. Made a complaint directly to corporate and plan to call them during business hours to have this rectified although I would prefer a refund as I do not intend to ever go back.
Reviewed Oct. 14, 2015
Were visiting Kailua-Kona, HI and decided to have KFC for lunch. They were out of wings and thighs!! At lunch time. We were told they were still frozen!! Is this anyway to run a franchise? When I tried to complain on the KFC site I couldn't get thru because it said there wasn't a KFC in Kailua-Kona, HI!! No wonder we couldn't get wings!! We were in the wrong place. HA HA
Reviewed Oct. 13, 2015
The chicken is DRY and the size of the pieces was so small. Some of the parts I didn't even recognize from what part of the chicken it came from. The person at the window walked away before giving me my 2 cents change. I didn't even get a receipt! Staten Island, Hyland Blvd at 3:30 pm, October 13.
Reviewed Oct. 12, 2015
KFC on Riggs Road NE & South Dakota Ave - First while at the drive-thru the employee was on the phone for what seemed an eternity, then he gave me back incorrect change from a $10 bill. Actually I gave him $10.05. My order total was $6.04. He gave me back a penny! I had to act out of character just to receive $4.00 and he did not give me a receipt. And he was very rude. I had to get out of the cab I was in, go inside and demand a receipt. I will NEVER AGAIN IN MY LIFE return to KFC.
Reviewed Oct. 11, 2015
I haven't had KFC for several years. Tonight a friend suggested we stop there. The quality of food is very disappointing. So sad that nothing tasted the same as years before. I use to love KFC. Chicken was small, greasy, and did not have the flavoring I remember. Mashed potatoes and gravy tasted like instant and gravy not the same. Won't go back. Just sad!
Reviewed Oct. 6, 2015
Visited KFC on South St. in Lincoln, NE about 3:00 pm on a Friday afternoon, only one person taking orders at the counter while 2 other were standing around visiting, even after they seen me standing there they were too busy to take my order so I walked out, called later and left message for a manager to call me. As of Monday night no return callback. WHAT A SURPRISE.
Reviewed Oct. 2, 2015
I went through the drive thru on Fri. Sept. 25th in Ames, Iowa. The order taker there was very pushy, rushing me and then very rudely told me to pull ahead when I asked him if he had gotten my substitution order. I called the store to speak to the manager and lo and behold the manager was the same person that had been in the drive thru that previous Fri. And once again on the phone was rude. He gave me the number of 800-help-kfc to call. For which I tried and didn't get options for which I was calling in reference to. I asked this manager his name and he said his name was Jamal. Needless to say that day I took my business elsewhere. I've never been treated so rudely before. I will think twice about going there again unless this situation is handled appropriately. Thank you for your time. I'm out of minutes on my phone until the 10th of Oct. so you'll have to contact me then or by mail. You can also contact me via e-mail which is **. Thank you for your time.
Reviewed Sept. 28, 2015
I ate chicken that had what looks like a brain or intestines in it. I got extremely ill from the food, throwing up, etc. I have the item still along with pictures of it. I am extremely disgusted and sick.
Reviewed Sept. 24, 2015
We have eaten KFC for years. However, today when I unpacked the bucket of chicken, I couldn't believe the size of the legs and wings. They were SO SMALL that they looked like they could have come off a Cornish Hen. I immediately called the KFC and talked to the manager. She was very nice, but confirmed my complaint. She said they had been getting very small legs and wings for two weeks and were trying to get a different supplier. She gave me a coupon for some free chicken, which I appreciated, but don't plan on using it until they start offering normal sized pieces.
Reviewed Sept. 23, 2015
My husband and grandson went out to dinner you this location last night. No one else was in line, a gentleman said he would be right with us. After a few minutes, he finally came out. We could hear laughing and talking from the back yet we couldn't see anyone. He wasn't all that friendly. While I was standing there a girl took some fries out of the fryer and had to walk about eight feet to where they have their fries dripping grease on the floor, if that wasn't bad enough she walked around the food storage area with the basket after she emptied the fries dripping grease on the floor. Then another employee decided to grease skate, I guess I can see an accident to happen. People were talking and laughing while tables were not being washed. This is over my limit but this store has become a place I do not want to eat. I have more but will close for now.
Reviewed Sept. 21, 2015
Your chicken was too salty. We need your fish more often.
Reviewed Sept. 16, 2015
A meal ahead of me was returned due to forgetting to add gravy, was cold and they wanted a new order. After rooting around in the bag and the cashier's hands were all over the food Once the customers left they just dumped the fries and chicken back in to be sold again as well as forgetting our pop. Not a good experience. I am hoping that someone can explain. Thanks.
Reviewed Sept. 16, 2015
Sunday my church ordered KFC Pageland SC, fried chicken and fixins. You promised us 11 herbs and spices. The chicken is terrible. I have been very disappointed in KFC. The last 4 times I went through the drive thru I went to the Monroe NC KFC. Thought I would try another place. No 11 herbs and spices. I am meeting my family at the Pageland SC KFC Sunday. I am hoping for the best. Ms. Barbara ** is a hard worker. She keeps the buffet clean and the food hot. We are so glad she is there. Good job. Thank you.
Reviewed Sept. 16, 2015
Ordered a family pack of extra crispy chicken. Got only legs and thighs of original - cost $23.40. Not what I ordered at all.
Reviewed Sept. 13, 2015
I went to KFC drive thru today (I was the only car in line). Last time I went to KFC was about 2 years ago and I had to wait about 30 minutes for my chicken. Today I didn't wait but about 1 minute which I was very surprised. So I get home and open my $24.00 fill up family meal which I paid extra for a few more pieces of breast (original). What I got was about 1/2" of original recipe with a chicken breast stuffed inside each piece with more grease than a lube station inside. The only reason that I got my order so fast is because nobody goes here anymore and because it had been rotting under a heat lamp since the time they opened. KFC sucks and I won't ever go back. The only thing this place has going for the is the mashed potatoes and gravy. The mac and cheese is sickening.
Reviewed Sept. 10, 2015
Ordered 4 plain wings and soda. When I got home 20 minutes later I had pieces about 1 & 1/4 by 1/4. They were all dried up and no taste. I would compare them to chicken left uncovered in refrigerator for 2 days. Since I live in a different town 11 miles away it was not worth it to return them. I realized that the same thing happened about two months ago.
Reviewed Sept. 8, 2015
The order taker was very difficult to understand, not because of language but simple stupidity. They had no cookies so we were offered 2 biscuits instead (oh boy). They also had no original recipe so I settled for extra crispy in the interest of time. It still took 15 minutes to get our "fast" food. Well, the biscuits were raw and cold in the middle - yes, uncooked dough. Even if they had been edible, apparently there is no butter at this KFC. I had ordered coleslaw and wedge fries and received mashed potatoes and nothing else but 2 raw biscuits.
My chicken was average at best (must be using pigeons not chickens judging by the size) and my wife's chicken breast had the consistency of a shoe sole combined with saw dust. This entire experience was a total disaster. Due to the bovine expression of the server, I figured it would be useless to complain, so we ate what little was edible, tossed the rest and left. The Colonel is rolling in his grave, and I will never cast any more dirt upon it.
Reviewed Sept. 3, 2015
It was just waste of money and time! I waited 20 minutes for my order. When I got home I pull out my family $20 bucket and all I got was raw chicken, raw biscuits and incomplete order!!! This happen in 8090 College St, Beaumont, TX 77707.
Reviewed Aug. 30, 2015
KFC used to be a good place to eat dinner. It has got to be the worst we have experienced. The pieces are so small you would think they were serving a robin. Why is it you go to other eateries and the breast is nice and plump and large and at KFC it fits in the palm of your hand. Not only is it small but the batter is so greasy that you cannot eat the batter anymore. When you peel the batter off the grease pours all over your plate. Colonel Sanders would roll over in his grave if he was here to see how bad the food has become. KFC clean up your act and give us what we pay for. R AND P.
Reviewed Aug. 26, 2015
I've gone to KFC since I was a kid. It was always very good. Lately after work I would stop and get a $5 fill up, it was a good deal. Several times now when I would go there the chicken strips are so small, like they were cut in half and I would be missing the cookie or sauce, or both. I like the coleslaw so I would order it extra but most of the time they forget to put it in the bag. I'm tired of paying for something and not getting what I pay for.
Reviewed Aug. 25, 2015
I am a security officer - night shift security, was doing patrol. When I was standing in front of shutter when looking if every thing was ok inside, when the shutter shot up my hand was stuck. I hurt my hand while working. The KFC staff that was working did not lock the locks nor did they take the handle which they roll the shutter up with, and all the manager said was sorry.
Reviewed Aug. 25, 2015
It's sad to see the top brand like hell... Yes I am talking about KFC (one of the prestigious food brand). Today I visited KFC Millennium franchise and it was pathetic experience when I went to washroom. I want to tell you that ambience is core for business so don't take it for granted. Secondly when we talked to staff about it so they didn't reply well... It shows how much they are sincere with their work and customers. Even we were not provided complain form and no one was there to facilitate us... This is not way to treat your customers and if it happens like this KFC will be no more in business world because this is era of services. The more you provide services the more your business grow. Respect your customers. Last but not least this branch particularly turned into dating point which is not positive sign for overall KFC brand. Management must take action against this issues. Otherwise shut your business.
Reviewed Aug. 13, 2015
KFC in AL AQABA. The SERVICE WAS THE WORST EVER! Very unhappy!!! It was nasty and the workers were beyond rude! The signs were wrong and we were charged a dinar more than what the sign said each! It was an embarrassment to KFC for this place to have their name.
Reviewed Aug. 12, 2015
We stopped in Ft. Stockton after a long drive from Waco Texas. I went to use the ladies restroom while my husband went to order. The restroom was awful. Both toilets were out of order. Tried to wash my hands, but 1 handle was gone and other only delivered a trickle. Went to get my husband to leave but he was already at the counter. He had just ordered our chicken strips, but the young man said, "We are out of chicken." KFC out of Chicken! We left... it was not clean. No order, no receipt, no chicken!
Reviewed Aug. 12, 2015
Today is August 12th 2015 and this review pertains to the KFC located on Providence in Deltona, FL. The softdrinks tasted like soda water. My bag of food was stuffed so full that it ripped and my food almost fell out. And the worst post part of my KFC experience was how the staff treated me after they forgot to give me one of my food items. For example, when I returned home with an overflowing bag of food, I had noticed that my potato wedges were missing. Immediately, I took my 5 mile trip back to KFC and kindly asked for a large potato instead of the small I ordered. In response, the staff stated that they can only give me what is on the receipt, then when they gave me my potatoes, I said thank you with a smile, and all I got was a bitter look and an "Mm-hmm." I run my own business and the people at KFC are not doing it right. Colonel Sanders is rolling in his grave.
Reviewed Aug. 10, 2015
Had a very bad a experience in Lawton, Oklahoma - chicken was hard, biscuits were very hard and cold. Went to talk to the person in charge, refused to make our food better and he would not even give us a refund on our food $30 worth of food. He could not give me a receipt, he said he could not give me the one 800 number to the crop office. I had not ever been treated so rude by someone like this manager treat me. The bad thing about it is that I live in Sweetwater, Texas. We do not even have a KFC here. PLEASE TRY TO MAKE THINGS BETTER OR THIS PLACE WILL BE OUT OF BUSINESS SOON. As much as I love chicken, I will never go to this restaurant again in Lawton, Oklahoma. I hope you fixed this problem. Thank you!!!
Reviewed Aug. 10, 2015
I came in through the door, took the cashier a while to come and take my order. I was not even greeted. Ok then. Got to the buffet, no chicken or biscuits. Took them a good while for them to get the chicken out. Not impressed.
Reviewed Aug. 9, 2015
For starters the food was dry. It was dirty in the restaurant. Floors were sticky. I honestly don't know how people can eat in such disgusting place. Also for a place named after chicken there was no chicken out to eat there.
Reviewed Aug. 8, 2015
HI, this is a regular consumer of KFC. I had brought foods worth Rs 559 and the charged taxes so high that it rounded nearly to 700 so being a consumer this is very disappointing that there are lots of taxes that are included in food items. They charge nearly 40% extra on original price. The VAT is acceptable but the rest taxes like service tax, surcharge, parcel charge, these extra charges are not acceptable to any ordinary consumers.
Top most they charge of everything like sauce, tissue, box and every thing they can. But what I personally found that the sauces that are included in every food items are charged @ Rs15 each. Plus they offer extra sauces that are expensive. When asked for normal cake small size they many times refuse to give since they don't have small containers, so the consumer had to buy the large or medium ones (expensive). Every time we visit they don't have small ones. Actually they don't keep it. The offer boxes are not always available. This kind of tricks earn them lots of money. This issue disappointed me. They don't snatch money but they create such situations that the consumer is forced to give their money. This is very disappointing from KFC.
Reviewed Aug. 6, 2015
Went to get dinner for myself and family. Ordered 16 pieces chicken meal, with 4 additional breasts, half crispy and half original. The sides were to be 2 coleslaw, one mashed potato with gravy, and one potato wedges. I paid almost $50 for the order to be completely wrong and the chicken was so dry as if it had been sitting there all afternoon. I received 16 pieces of chicken - ALL CRISPY, no potato wedges, 1 coleslaw, 1 mashed with gravy and macaroni and cheese (which I hate). How can the entire order be this wrong? I'm heading back there today, with my receipt in hand, for a refund or entire new order. I've asked for the regional manager's name and was told Mark **. Cannot find any information regarding this man so he can hear my story. The chicken was horrible. If they cannot get the order correct tonight, with FRESH chicken, this will be my last time visiting this location.
Reviewed Aug. 4, 2015
On 7-20-2015 my husband and I stopped at your restaurant #J625104, 1304N, US Highway 25, Fort Stockton for an early dinner there where many employees working. But when we received our dinner, they didn't give us what we ordered. ** did replace the wrong side but the chicken was extra crispy, not what we asked for. And when taking our order, we asked for a med drink and she said she just gives drinks to everyone and didn't charge us for it. The lady's restroom was real messy but of all the employees working, no one had time to clean it up?
Reviewed Aug. 4, 2015
The manager at the KFC/Long John Silvers off of Fry Rd. does not require anyone to wear gloves. He also yells at his employees and makes derogatory statements in front of customers.
Reviewed Aug. 4, 2015
I have consumed KFC's chicken on numerous but different occasions. I did this to see if it was just a one time event, but after consuming their products I became sick on each (5) purchase. I have not yet conducted a city review but I am going to.
Reviewed Aug. 3, 2015
I had a coupon for KFC so we decided to go. When I ordered they said I couldn't use it and the girl was rude. Then I asked if I was going to get the free lemonade that came with the meal, and again was rude and told me they were privately-owned and they didn't participate. Then when I got home I realized they didn't give us our biscuits.
Reviewed Aug. 3, 2015
My elderly mother, myself and my 5 year old went into the restaurant to order a large bucket of chicken with all the sides for a family get together. There was an older man that had an accident in his pants and the employees were arguing about who was going to clean it up, and in the middle of our order the cashier started screaming at the manager about the police being on their way to her dad's house and she didn't five ** about that store or the ** customers. I called the home office and was told they would send me a coupon to get another meal of the same value, but that never happened. It's obvious KFC has gone down hill. I would not recommend anyone going to this place. In fact I tell people where I live not to ever go to KFC.
Reviewed Aug. 1, 2015
Purchased a medium fry and 14 piece chicken bucket. Medium fry was tiny as the box was only half full, and the chicken was 4 pieces of tiny drum sticks, 4 pieces tiny chicken wings, and 3 backs. So, I didn't even get 14 pieces after paying $33.88 for the meal. The chicken was of poor quality as they even said it had been warmed for who knows how long under their own admission. This is the last time I will ever buy anything from these crooks. Unbelievable that they are still in business! NEVER AGAIN!
Reviewed July 30, 2015
Went to KFC. Ordered a family bucket of chicken for myself and grandchildren when returning home. There were 6 wings, no breast, 2 legs, etc. Anyway, called them. Was told that's all they had!! Really, kids working there just joking around not helping customers. Whatever happened to customer service??? Contacted corporate office. Told me, "Need to talk to supervisor to see what to do." Only want a replacement the right way. Just took my money and... oh well! Just like Walmart -- bunch of rip-offs.
Reviewed July 27, 2015
I had a very bad experience at the KFC in Fife WA, I notified customer service right away. This was back in May. I have yet to receive a call back from anyone or a refund. I call customer service every week since the incident and still no response. My complaint started off with poor service. The food was horrible. I spent over 20$ on this meal for two. It was very over priced as well. Now my complaint is with customer service because it has been over 2 months and still I have yet to hear from anyone. I am so in shock at how long it has been for no reply.. I will never return to that store maybe even any store at this point...
Reviewed July 25, 2015
I am writing from Shillong immediately after eating at KFC today. I had a very bad experience after eating... I live in Jaipur and frequently travel all around India. Eat KFC mostly when I'm traveling with my family. Always loved it until. Today... We had the worst KFC ever. It was so bad I cannot even explain it to you. What a waste. It's all coated with cornflour. All you can taste is salt. It was yucky. I was warned by one of my friends earlier that KFC in Shillong sucks big time but I myself experienced it today.
Reviewed July 20, 2015
I am a big supporter of KFC the one on WT Harris and Sugar Creek. The Chicken is awful like it's been sitting under light all day, just a waste of my money. They need to be investigated. This has happened more than one time. Kept going thinking it would get better. Just keep getting worse.
Reviewed July 19, 2015
I visit the KFC in my home town of Reidsville NC. I was told I had to wait for the chicken so they could make fresh, I agreed. After I waited and got home with my chicken I opened it and it was totally old chicken. My family could not eat it. I bought the 16 piece meal which cost me 37.99 before taxes. That is a lot of money for food that is not eatable.
Reviewed July 18, 2015
I like dark meat. I stopped in and ordered a 12 piece bucket in original recipe. First of all, that was simply the smallest "bucket" of food I have ever seen. There is no way those chickens are old enough to be considered table ready. For the love of God, this is a chicken business, who specializes in chicken, so if you want chicken done correctly by chicken people, this is where you have to go?
Second issue is they are selling a mystery piece and calling it a "Thigh". Well I believe they are in violation of every false advertising law in the country then. This is a piece of backbone with a small grape sized piece of meat and the rest gobs of breading. I googled the word thigh and this discard junk piece never came up. I went back and tried to buy a real thigh, the kind every store in the country sells and they don't sell chicken thighs as we know them. I believe KFC is scamming all of us in piece size and falsely advertising thighs and selling a back plate instead.
Reviewed July 17, 2015
Purchased a pot pie on Richards Ave. Norwalk, CT. Disappointing and terrible. Overly salty. Pieces chicken were very fatty, gamy and "mangled". Before used to have larger pieces and overall had a far better flavour.
KFC Company Information
- Company Name:
- KFC
- Website:
- www.kfc.com