Western Union Reviews

Western Union is a fraud organization. I sent 22,000 GHS to Ghana and my receiver only received 21,394 GHS. I called customer service and all they did was give me the runaround. I went from customer service, to the supervisor to the fraud department. The fraud department said they were going to escalate the situation then they sent me back to customer service I then spoke to a different supervisor. It looks like the receiving western union agent stole the 600 GHS and covered up their tracks. 600 GHS is like someone's monthly salary in Ghana even though it isn't a lot to me. Don't trust Western Union when you are sending money to developing countries where fraud and scams run rampant. They will not protect you.

Absolute garbage. Their website is very difficult to navigate and it states they offer certain pay for money transfer services they don't offer or allow. Both customer service representatives I spoke to were very rude and acted like it was a burden for them to answer any of my questions. They were also unaware or had no knowledge of the Western Union website. Even the agent (a Walmart employee) was very condescending and rude. Spent a total of 2 hours trying to send a money order and finally gave up out of frustration.

This is about transfer # **. I visited Money Mart this morning in Napanee, ON, their system was down. I then went to Walmart in Napanee, ON, they were charging me $41 to transfer $400 to UAE, I've never paid that much in my 15 years using Wester union. I then tried using this online version, got everything setup, went to upload my driver's license, but the website is not working! It has been extremely frustrating working with Western Union and I will never be using your service again.

I have run a business since 2012. I have had clients who like to pay by Western Union instead of a check or money order. I have had many people in the past pay me by Western Union and I did not have a problem. All of a sudden 2 months ago, my client's payment was put on hold because they questioned my company having 3 days of Western Union payments. Today (November 16, 2024) I attempted to pick up a payment from one of my clients who sent it by Western Union on November 8, 2024. I was told the payment was put on hold.

Western isn't a good company. Please don't purchase any money orders from them. I experienced fraud and had given this company proof and they promised to reimburse me because of my proof the money orders were stolen. Instead they gave me the run around and finally sent me mail stating they would not reimburse me. This is disheartening.

If your recipient needs the money fast, then do not use Western Union. They take forever to process your money. Try Remitly or Moneygram which only takes a few hours or at most a day. I will never use Western Union again.

Whatever happened to Western Union. You can't transfer money! One excuse after another. Online, at their office, always a problem. Money in my account. High credit score. Lots of history with them without a problem. Western Union, you are fired! I have erased your app and removed bookmarks and any record of your presence on my devices.

I downloaded the WU App after finding out that bank transfers only cost $2. After entering the info WU stated transfer will be made in 1-2 business. Next day I get a email saying it will take 5 business days. The money came out of my account the next day and they attempted to deposit it to the recipient's bank on day 4. I got an email stating the amount is refunded because the recipients bank didn't accept it. The list of possible reasons were wrong bank info, system updates, error, limit...etc.

They had a debit card on file that I never use. I used it for a transfer. I did not have to enter the number or the date of the card since it was stored. They only asked me for the security code. Within 24 hours I had fraudulent charges on that card from an entity called Mag Hot Rod. I called Hotrod Magazine and they said it wasn't them. (I did not buy anything from them anyway, in over two years). They charged me $30 two different times, one hour apart. I only knew because Square texts me every time the card is used. I missed the first text.

I went to Western Union send money to US. Customer service was excellent! Details of exchange rate was accurate, staff person was friendly and patient, I was asked questions that would provide quick and safe money transfer And also received a text message when receiver picked up $$$.