Western Union

Was having trouble but got Josh & he resolved my issue be fine. Josh from customer service helped my son have a great Christmas, how do you Express thanks for that? If I owned a financial institution, I would want to clone employees like Josh. Hands down, no joke, Thank you Josh.

I made a transfer from Canada to my bank account in Jamaica. This was my first such transfer. I kept checking on the progress of the transfer and the status remained at "Direct Deposit to be made to Receiver's Bank Account". So after 3 days I contacted the Western Union in Jamaica to find out what was happening. Needless to say, I was peeved as I could not get any information because after speaking to the first agent, I was placed on either a hold with no sound to let me know I was holding or transferred to a number that rang endlessly while my phone minutes kept on going - running up my bill.

Quick and Easy. Cost to get a Money Order from my local Meijer is less than $1.00. I send to family and they can cash or deposit even at their local bank branch, not just Meijer (major superstore here in Michigan).

I was scammed. Western Union gave full refund. Very happy. I was scammed through MONEYGRAM. They hung up on me and ignored the problem. WORSE service ever. They don't care. I cannot say enough about Western Union and their GREAT service. Thank you. Very appreciative. Amazing company.♥️

I been a customer of Western Union since some time. Since past 1-2 years I do not use it because they cancel your transaction after 5 minutes and will hold the money for 7 business days. They will not answer your questions properly... They put all the blame on the recipient's bank. This is how they make money... Stay away from Western Union money transfer.

Invested in bitcoin by the company promised that profits will be remitted by Western Union. Western Union services was abused by a third party but Western Union is not serious to help me and help their company while their image was tarnished and damages done.

Was trading to send a couple bucks many times from my pers debit account to same people like before and get declined for some ** reason, is better to use Moneygram service, This idiots just trying to keep themself busy.

I used at their first time Western Union online, I thought was easy transfer from my bank account in Miami to another bank account in Colombia but was terrible, I did it on Sunday and next day I got an email saying was an incomplete information from the bank in Colombia. I called western union trying to resolve the problem and they told me, "Do not worry. The problem has been resolved and you are gonna get your money to your bank in Colombia on Thursday'" and guess what? I got an email saying that my money was refunded to my bank in Miami and it takes 3 to 5 business day because there was not enough info from the bank in Colombia, sooo they lied to me and I needed my money that Thursday. They hurt to me and now I have to stay longer in Colombia because It was for an urgent surgery, this service online is so bad I do not recomended to anybody.

Someone sent me money with Western Union using my first and last name. My ID has my first and last name, and a middle initial. Western Union refused to release the money because my ID had a middle initial that was not in the western union document. I asked the sender to reverse the transfer. He told me western union made the process impossible to complete. To make matters worse, I was dealing with a customer service individual in India who seemed to be determined to be rude and make it as difficult as possible to get the money out. To this day, I have never received the money from western union. Talk about crooks!

I sent money to my sister because she needed it right away. She drove miles to get to the nearest WU. Then WU hold the fund because my sister is claiming it. She had to wait hours there until I was able to make the call WU requested. Why do I need to call to release the funds? Why ask unnecessary questions like whats the money for, how often do we communicate and in what form. Create a 2factor authentication or send us a code when someone is claiming the funds so we can inform the receiver. Needing to call WU department to verify the transaction is a waste of time. Do not force the customer to call your department just because the receiver of the funds is claiming the money.