Western Union

I made a transfer from Canada to my bank account in Jamaica. This was my first such transfer. I kept checking on the progress of the transfer and the status remained at "Direct Deposit to be made to Receiver's Bank Account". So after 3 days I contacted the Western Union in Jamaica to find out what was happening. Needless to say, I was peeved as I could not get any information because after speaking to the first agent, I was placed on either a hold with no sound to let me know I was holding or transferred to a number that rang endlessly while my phone minutes kept on going - running up my bill.

Quick and Easy. Cost to get a Money Order from my local Meijer is less than $1.00. I send to family and they can cash or deposit even at their local bank branch, not just Meijer (major superstore here in Michigan).

I was scammed. Western Union gave full refund. Very happy. I was scammed through MONEYGRAM. They hung up on me and ignored the problem. WORSE service ever. They don't care. I cannot say enough about Western Union and their GREAT service. Thank you. Very appreciative. Amazing company.♥️

Hello All! I am staying in Vietnam and already sick of so much ** here then had WU agents in Tay Ninh Vietnam add poop to my frustration. Went to lots of bank brands carrying the WU agent signboards to receive my money sent on behalf of me by family. MB Bank teller issued the wrong cash figure which was lesser than amount I supposed to receive so I refused to take the amount, of course anyone would've done the same. Wasted over an hour to receive call from the same teller saying she agree to issue me the correct amount (WTF!! Of course she should issue correct amount as that's my money). After I sought help from WU Singapore hotline. Added foulplay by not providing the money issuance slip when I took my money and left.

I used Western Union money transfer for the third time. The first time the transfer was fast. 2 business days. The next time is when my problems started. The transfer said 0 to 6 business days, it took 8 days. I was told the transfer was delayed and hence it took 8 days. I was hoping the problem was a one time thing so I tried again. This time again it said transfer would be 0 to 6 business days. That day was on my transition and stated November 8th. Today is November 8th. The money hasn't arrived. The support agent told me it would be 0 to 7 business days and it would by in the account on Monday.

I make a transfer through online service to my brother. This is the third time I make transfer but the transfer is delay. I spoke to your customer service. They told me the send the id of your brother and spoke to me after one hour. I do that. She told, "It is ok. Tell your brother to go and receive the money." He went again for second time and receive nothing again for second time. I have sent email again. They told me that, "sorry there are delay in translation (they are delaying and postponing even though that I explained to them through conversation and email this money is important because it's installment and I will pay interest). But they are careless. Now this morning continue in their lies and told me that money refund without my permission?!!! Please first I want to transfer money ASAP. Second i will pay the installment with interest after I pay I will send the receipt for interest to ask you to pay it back to me because all of due to your liar staff problem.

It is a disgust I have sent it via WU. It is been 6 full Business days now and the Western Union Mobile App. All they say is, "We're verifying the details of the money transfer as a part of our standard process" and No action was taken until today after I contacted for the status of my transfer, I am not sure how long would it take for anyone to process the verification. All I can say is they were lazy enough in verifying the identification. I have no idea how long it will take to process the $6K payment. Honestly, they kept me on hold for 45 mins on the call when contacted customer Service to connect to a manager. If I would have had a chance to give 0 stars, please do that. #IHateWesternUnion, #DoNotTransferUsingWU

Last evening I sent money to my father-in-law for him and my mother-in-law to go to the doctor today. I have sent through Western Union several times before and have set up my account to receive an alert when the money has been picked up. My husband called me today and said my father in law tried to pick up the money but they told him it was unavailable. I immediately called Western Union and asked why he was unable to pick up the money and was told the money had been picked up already. I asked the company why I did not receive the alert like I always have in the past. They could not explain and said it was a computer malfunction.

The first time I sent 500 dollars to my friend right he was in trouble so I sent the money only to have it refunded because of his name which is ** but he's american. Sent 1000 to my family and the same thing happened. I'm so confused. I own a business. Why can't I send money to them while I'm away. What's the problem... I asked to talk to a manager but he said the same thing talking about verification when I supplied him with all the details. But that's ok. Not ever doing business with them. Companies like Cash App will run them through the ground.

My tenant sends money orders through the mail to pay his rent. Never received via mail. Found out money orders were cashed. Customer service is horrible to deal with. Must pay for a copy of cashed item. Then pay again. Not helpful at all. Process will take probably 90 plus days and may not even be covered. People who can't afford to pay and wait for this service would be out of luck. They are exploiting people who need help. Don't patronize. Should provide better services or not be allowed to provide service.