TransferWise

I have been reading through all the negative reviews, but honestly I can't relate. I have been sending money back and forth between my US (USD) and Netherlands (EUR) bank accounts for a while now, including larger sums for rent deposits and the like. For me TransferWise has worked very well. Funds normally arrive the next day, sometimes the same day even.

After seeing the unreasonably high fees and poor exchange rates my bank was charging me, I started to research for a better method of moving money. TransferWise had lots of high ratings and reviews online so I decided to give it a try. It’s a smart idea - they use a digital account-to-account model meaning the money never actually has to move across borders and therefore they can pass the savings on to you.

Was a bit concerned about the negative review's as of late. Had to make a big transfer to New Zealand for a piece of property. I was a little worried but I had used them three times in the past with great results, so decided to forgo the bad reviews and give it a shot. After I wired them the funds from my bank, it took less than 24 hours for our money to be sitting in our bank account in NZ. So all I can say is they had the best exchange rate, the lowest cost, and they were fast. I will definitely stick with TransferWise in the future. A satisfied customer.

I used TransferWise to send money to my wife while she was visiting family in Moscow. The only delay was due to first time use (pinging my account and subsequent confirmation - more of an issue on our bank's part for delay in crediting micro payments to my account). The transfer was debited by TW about 3 days later, on a Friday. I received a notification on a Monday that money was transferred to my wife's bank card, but that it might take a couple days. Five minutes later she pinged me on WhatsApp: "Money is here." I'm very pleased with how efficient and inexpensive the service is - had used another service to transfer funds previously, but they do not allow online transfer to Russia (must go to physical location).

I decided to use TransferWise because I needed to wire money to an overseas bank account in order to pay a rent deposit. At first, I actually went into my local bank and tried to send the transfer, they messed up the transfer (and even admitted to it). I ended up getting this money back after a few business days, but before I did money was removed from an intermediary bank as a fee before it was actually sent back AND on top of that, my local bank returned my money with a much worse exchange rate set by them. All in all, I lost over $300 because of the bank's mistake and wasn't even able to send the transfer. After this nightmare, I decided to use TransferWise. It was so quick and they are very transparent on their fees (no hidden intermediary bank fees so you know how much your recipient will get). Highly recommend!

My husband and I have had Transferwise accounts since they first started. We were wary of them at first but until last year we never had a problem. We were able to transfer money to buy cars and an apartment and pay for our expenses on overseas houses. Then last year both of our accounts were suspended just before we were to go on holiday. We had put money on the Transferwise debit card and were expecting to use that money. No explanations, even after ringing them and sending them emails. We kept at it...it took us an entire day of cajoling them, sending them mountains of photos of us with our identity...etc. They finally allowed us to use one of the debit cards but the other was locked. Our money felt like it was held hostage. And they treated us like this after we had been good customers since their inception!

Horrible experience. They lost over 5 000$ of my money, and for 2 month give me nothing but come-offs and "wait more's". Then they have crossed the line between mega-incompetence and outright theft. Stole over 400 Israeli Shekels of my money (~100USD). Supposedly I should be happy they "found" the rest. And - brilliant part - they suggested I keep more money with them and try to win back on currency fluctuations what they stole from me. ))))) I mean it, they stole money. I have all the proof and filed the complaint with UK financial ombudsman and FCA. NEVER TRUST THEM WITH A SINGLE DIME. This company has no right to exist, period.

Hello, It is been 3 days past. I have made a transaction through Transferwise and they have just deactivated my account without intimation (not even a mail) and holding my money. I have contacted their customer support team for more than 5 times and sent a couple of mails. None of my queries has answered. Upon having a discussion with the customer support team, they have no reason for deactivating my account and no answer to my questions for holding the amount. I request everyone who is using Transferwise to make sure that your account will not deactivate after sending money, don't let these people hold your money for no reason. I have no idea when I will receive my money back.

TransferWise been very disappointing service where we tried to send our money to our employee services in other country by trying WIRE TRANSFER/ACH DEBIT. They hold us back 2 weeks even after account been verified. Once the transfer started they deactivated the account and the amount we lost of $5600 after 3 working days too. We haven't received the money back to our account. It's a fraud application. Please don't risk your money in this application.

I have been a loyal BUSINESS TransferWise customer for 2 years, sending 100s of thousands FX transfers annually and was mostly happy with their service until the serious billing mistake happened on their end few days ago, and resulted a loss of $1,429.67 USD. TransferWise representatives claim that my bank issues a chargeback dispute of $1,429.67 USD and have limited my access and arrested this amount from my balance until I send them a wire transfer. They said: "We had to reserve 1,315.45 EUR (equivalent to 1,429.67 USD) to cover the loss we've encountered."