Ria Financial Services

I was told to use Ria as it was better than Western Union - cheaper yes if you can get it to work. My first transaction was 500 Swiss Francs from Sydney Australia to Switzerland. The money came out of my account, with fee and a $15 fee for paying by bank transfer - that costs nothing so that is a straight rip off. I sent the code and when my friend tried to get the money it was denied. It had been canceled by Ria and no reason given. The money was to pay doctors bill that afternoon for a very sick elderly gentleman.

I live in West Central New Mexico on a ranch. I drive to town 75 miles away about once a week. While in Silver City at Walmart, I gave them $750 to send to my son in Houston. The money was so he could finish getting my motorcycle painted. Cost $8.00. Not too bad. The receipt said Walmart2Walmart. The money would be available in 10 minutes. That was on 1/3/2019. This morning I asked my son if he had got the money. He said no, I had to call Ria and talk to them. So I did, went thru all the fraud questions and then had the agent say they were denying the transaction for security reasons. I said, "Ok, give me my money back." His answer was I had to make the 150 mile round trip to Walmart again to get my money back.

So I decided to go with Ria to send money to my wife $2100 in Dominican Republic. I followed all their rules to verified my identity and ownership of my banking account. It supposed to be simple bank to bank transfer. I provided my wife SWIFT code and it was denied, BanReservas popular bank in DR. I called customer service explained my problem and been told at this moment Ria do not operate with this bank. So I changed option to cash pickup from their selection options and picked Caribe Express... I gave them my banks info routing and account number and they made two small deposits to verify account.

Quoted $3 for a transfer. Ria layer refused to complete the transfer and demanded higher fees. The $3 fee is STILL quoted on the site. I've asked the honor the fee in the quote and they refuse. So first expect them to try and bait-and-switch the fees you are expected to pay. When you call customer service, they are powerless to help.

I have no issues with RIA money transfer. But their referral bonus scheme is a complete ripoff. Honestly, I referred 3 of my friends in the recent past and ensured they clicked the referral link and made a successful transfer. Even so, they denied the referral bonus saying a clumsy reason. So I would strongly recommend NOT to recommend your friends to RIA if your intention is just to earn referral bonus.

Poorly trained staff giving invalid and incomplete instructions. Poor communication skills. Unacceptable response time. It took several hours of trying to get this resolved. The last person put me on hold for 1 hr and then it disconnected automatically. Resolved the next day.

They cancelled my third transfer, saying it was high risk. I called. They refuse to let me send it anyways. I can determine what's high risk on my own. I told them guess another company gets my business from now on.

This Ria Money Transfer company offers a awesome wide range of helpful and convenient options to transfer my funds. There is nothing that I have needed and they were not able to assist me with. If I were to be asked about this company's services I would say that I am highly impressed with them and they provide all the services that I need to make the transfers. There are not many additional fees included in this service at Ria money transfer. They are always dedicated to providing honest answers about any fees in the beginning. If I were asked my opinion of the customer service at Ria money transfer I would say that they are highly professional and talented and very willing to help and assist.

There were repayment options. I used them to send money and they were very good. I feel I can trust them and I'll probably use them again. Very nice services. They took their time and helped answer all my questions and that was important to me so I'm happy with them. There were some additional fees but that's every business nowadays. It wasn't too bad and compared to other places they seem to be the best choice. I recommend them because of the friendly people they had. I didn't feel rushed and they were very friendly and answered everything. I tell anyone that needs to send money to use them.

There were enough options for me to choose one that worked best for the particular situation that I needed to use the money transfer for, and the options were few enough so I didn't feel overwhelmed. The people that helped me were polite and helpful, and helped me choose the option that best worked for the particular situation in which I needed to transfer money to someone else. I thought the additional fees were fair. No one like to pay extra for anything, but I understand that there's a cost for the service, so given the situation I thought it was fair.

The repayment options available would be that they can repay you for a lot of things and that you can make payment plans. Very good plan they have going on there. The extra services they have are amazing and they can help with a lot of other things that will help me and everyone else. The extras really help. I didn't really see any additional fees but I'm sure they have some that are there. I just did not see them at all. I wish I could of checked when I need them. The customer service was amazing. They gave me all the help I needed and they were very nice about everything and every question I had they answered it no problem.

This option worked great and was very easy if you need to transfer money. I didn't have any problems and was able to easily do this and able to easily pick up. The extra services were great and I had no problems with them either. They were very easy to use and I had no problems with them at all. Recommend them. I really didn't have any problems with the additional fees. I was told about everything upfront and nothing caused problems. I would just suggest asking first. The customer service employees were really great. They have an upbeat attitude and were eager to answer any questions that I had. Thankful that they were very nice.

Wonderful fast service. I would recommend to anyone. Money is available within minutes of being sent. Fees are low and reasonable. Overall perfect. Customer service with this company is outstanding as is the service. Customer service is very very knowledgeable. Makes things so much easier for the customer. The additional fees are not too bad and at times are necessary. You get what you pay for.

They are pretty simple and I REALLY LOVE IT. It is just so simple and a lot of other people want something more complicated and I don't like that at all. I honestly use PayPal the most but not all of my family use it so I use this instead and they are loving it. Is just amazing. It is pretty worth it. PayPal is free 100 percent so that is the only downfall but overall it is worth the extra money and that does not turn me off from it at all. I have only had to contact customer service a few times only and it has bee great so far. They answered the call right away and were very knowledgeable about everything.

They're honest and trustworthy, they get it done right, no complaints, fast business and delivery options are good, and a lot the options are like no other place. They have great and reliable service. The options they give you you can go there for a lot of other different things you have to do. There no additional fees unlike other places you visit that they after let you know you have to pay extra if you want this or that or so on. Never seen customer service as great as them. They were very helpful and answer any questions I had. They know what they had, they knew their information, and treated me with patience and respectfully.