Ria Financial Services

After registering with Ria, my account was locked. After waiting on hold, I was issued a ticket number, and advised to call back in a half hour. When I called back, I was told to wait 3-4 hours. Called again and escalated this. Finally, I was transferred to the ID Verification department. After uploading my documents, with my mailing address, I tried to place an order. Despite an email confirming the account was enabled, the account was locked, when I tried to enter the portal. The payment again was rejected. Another call to customer support advised that it was because the mailing address didn’t match that on the Ria profile. Trying to update it was no use, as the portal did not accept PO Boxes. The representative told me to use my physical address….but this won’t work because the bank lists my PO Box as the mailing address. We just went in circles. Any chance I get, I am going to leave bad reviews for Ria. This is a company that is in the marketplace for one reason: to be TOLERATED. SHAME ON YOU all!!!

I sent some money for my family overseas via a Ria agent name ** Fashon & Jewelers Inc. at 2082 Starling Ave., Bronx, NY 10462. The agent took money and never sent it to my destination. After one week when I asked him for the reasons of not receiving money. He was unable to give me any right answer. Now he is consuming my time saying the money is on the way. I am still waiting to get the money back.

Not a reliable company, poor customer service. They operate in a completely arbitrary manner. They banned me from their platform after one successful transfer because the second one I tried to make was suspected "fraudulent" with no meaningful reason given. They will not work with you to resolve the issue. They told me there were too many fraudulent transfers happening in the area. I wanted to send money to (Austria) so they ban me permanently? What's with that? Find an alternative to this company, you will be saving yourself a lot of aggravation.

Went to Walmart to receive a money transfer that was sent by a relative. Stood on line and gave the clerk at customer service a reference number. Was told that it needed to be reviewed further.??? Why??? Gave my ID and information needed to receive the funds sent to me. Called this so called compliance department and was on hold for 45 minutes which is an unacceptable practice. I wanted to do a 3 way call but was told it wasn't allowed. Why not??? The sender would have the information needed to clarify the transaction. So they was told to go back to Walmart and do a correction???? For what exactly???? Nothing has changed. My name has not changed so there is no reason to deny funds when the correct documentation was presented.

I went to pick up money my mother sent to me today and wasn't able to due to "vendor failure"... Told most likely due to suspected fraud... absolutely no reason I should be on a fraud list!!! This place is an absolute joke!!!

If you don't have all day to fiddle with this outfit, don't waste your time. The site operation is sub-par. If you get far enough along to answer all recipient/sender questions, there is still a review. After all my time spent, the reviewer said yes for the transfer and an email would follow, but none came. A return to the site said the account had been closed for security reasons. Baloney!

Sent money for a funeral and Ria put a hold on the transactions for 13 days. I cried for my dad couldn't get buried. May God punish them. Will never use them again and they hardly answer their phones.

I sent money to my fiancé to pay our mortgage; After giving identification to employee at Kroger, they expected me to also send a copy to them. Once I cancelled the transaction, it still took an hour before they released my funds. I provided everything needed during the initial contact of my services rendered. I was transferred to 3 representative after I was asked to hold on. Used Western Union at the same Kroger, No Issues, NONE.

Very nice. Quick service. Notification is so perfect.. Love this website. Very easy to use. I am in love with this remittance company. Try by yourself. Ria has very low transaction fees. I have been using their services for last 5-6 years. And very very quick ..so happy.

Fast quick and highly secured service. I would recommend the service for money transfer. Support service quickly available in case of any help needed. I would recommend to others.