Venmo Reviews

We're sad going through this. Unfortunately we're suing Venmo/PayPal for the amount of $100k. We're preparing lawyers and the whole team. Probably I'm not the first one going through this.

Venmo is a steaming pile of dookie... the worst cash service out there by a long shot... absolute trash. PayPal is just the same. BOYCOTT THIS WORTHLESS COMPANY.

I am so tired of this sorry excuse of a business. Not one time in a decade has a transaction ever just went thru without it causing extreme anger, several days and having to argue with the most pointless and completely useless bots and staff. How are they still allowed to be in business? Why the hell hasn't anyone intervened and shut this absolute scam of a service down yet?? I have had 200 in my Venmo account for sometime. I cannot do anything with. It will not let me transfer the money out to myself or to anyone else. I cannot add a card or remove a card. There is not one function or this scam of a service that actually works and I'm about to lose my goddamn mind over it because I'm so sick to death of dealing with it and getting nowhere.

June 11, 2026. $70 for a party that never happened. Venmo is part of PayPal. I hired someone to do a paint party for a blind person and I paid them seventy dollars through venmo. She decided not to do it and said my money was nonrefundable. When I was in the middle of doing the dispute with one of the agents online, I got a email saying it was denied. The reason was I hadn't sent anything yet. The agent said I haven't even submitted anything yet so he appealed it. So I ended up losing seventy dollars, and every time it's time I try to appeal it, they tell me I can't. It was definitely a scam and fraud. She never said it was nonrefundable when I paid her. And she suddenly states that if I don't have twenty people, I have to pay for the people who don't show up, which she had never said.

Venmo is keeping your money as long as possible. I recently tried to pay a business and Venmo is pending the payment. How long? Who knows! So, my money is gone and the business I tried to pay is out too. Venmo needs to be investigated. They can take my 16 cents. FCC, where are you?

On June 20, 2026, a customer sent me $3,000 through Venmo. After deducting their service fee, Venmo showed that I would receive $2,968.51, with an estimated deposit date of June 24 (after three business days). On June 24, I opened the Venmo app to check the transfer. Instead of receiving my money, the app simply changed the estimated date to another three business days later. I decided to be patient and waited. Today is June 29—six business days have now passed. I checked my account again, and once again Venmo has pushed the transfer back by another three business days, now estimating July 1. Including the weekend, that means I will have waited a total of nine days for a simple bank transfer.

I spent 30 minutes on the phone with a customer rep. I can't send money to anyone because the security system has decided I can't. There's nothing they can do they said my account could be indefinitely locked or not. They don't know when or if it will be unlocked. There's no reason as to why it was locked or why it won't send money. They said I'm in good standing, I have no issues but again can't send any money. They say the system decided I can't send money and there's nothing they can do about it. He tells me I should attach a different card to the Venmo account and if I attach a credit card that I'm probably going to get charged a service fee from the credit card as a cash advance. What kind of ** sense does that make?! Venmo's customer service is absolutely useless.

Venmo claims to have refunded $500 to my debit card after I cancelled a purchase between a private seller and myself. This was on April 21, 2026. As of today, Venmo has rejected 5 of my disputes, claiming that in fact my funds were restored to my debit card. I have visited my credit union manager 5 times about this. Each time, she has confirmed that the $500 refund has NEVER showed up on my bank statement. Now I am dealing with Card Member Services, who claim that it takes up to 90 days to remove a dispute. Why? This is a very simple transaction. When this is resolved I am cancelling my Venmo account. Their "customer service" sucks, and they are dishonest.

Stay far away from Venmo. Worst of the worst. They don't help in any way Chime or GO2bank.

Do not do the Venmo business. They’re holding over $700 of our money, because we’re a “new account” and haven’t done successful transaction yet, but that’s because they’re holding the money! Terrible customer service. As soon as our money is released we are cancelling this business account.

No stars at all. I’ve been back and forth with Venmo for two weeks now over a $1000 was taken outta my account. There was a transaction made that I did not make and you guys will not give me my money back. This is just ridiculous. When I’ve told you people over and over I’m NOT THE ONE THAT MADE THIS TRANSACTION. And you guys just CAN'T SEEM TO HELP ME. KEEP TELLING ME YOU KEEP opening my case, but it keeps getting closed. So I’m not understanding what’s going on but $1000 was taken out of my account and I would sure like my money back because I did not do any of this.

I would give negative stars if I could. Six days ago, I received 5 emails from Venmo, all sent within a minute of each other. Each was informing me that a charge from "whatnot inc" was declined by my bank. One for $900, the next for $600, then lesser amounts with each subsequent email. The last email stated "whatnot inc" has been successfully removed from your account. First, I never added "whatnot inc" to my account. I used the chatbot- worthless. Got into a real person chat with someone named Ditma and explained the emails I received. She could not understand what I was talking about. She eventually understood, or so I thought and she said she would report it and flag the "whatnot inc". She stated this was an person using that name, not the online auction site.

I only tried to send over $2000. My checking account shows that it’s over there and Venmo shows that it’s there. So I went on the chat to see if I could get it released so I could use it to pay my bills and my son is homeless in Massachusetts and he needed food.

I have never had a worse customer service experience. The poor individuals who answer your call after one hour of going through meaningless menus and selecting options that do not even apply to your issue are amazingly apologetic, which means, they also know that Venmo's customer service is HORRIBLE. PayPal, here I come.

Venmo is dishonest. I had a refund from a merchant. The merchant provided documentation proving that they had sent the refund back to my venmo account. Venmo denied receiving the funds and refuses to credit my account. They are liars and cheaters. DO NOT USE VENMO!!

What a horrible company. My account was hacked so I was advised to close it and open a new one. However, I have never been able to open a new one. I keep getting messages regarding the closed account. But the worst thing about Venmo is that they set up their customer service department so that they would never have to speak to anyone! They just have useless automated voice prompts that direct one to their FAQ pages. So arrogant!

Terrible. You can't speak to anyone and they make you jump through time consuming hoops to close a business profile. If a mistake is made they won't make good on it claiming tax law. Note: Any business can give a customer money, the tax statement is just dishonest. Can't wait for the competition to catch up and move from this trashy platform.

Awful!!! I made a transfer from my bank to Venmo on June 8 for over $500 and it said it would be complete by June 12th into my account. June 12th comes around and still not in my account so I contact them multiple times. Each time they said rest assured it would be in my account by the end of the day. Mind you I'm on vacation in Mexico now without my money. I call today, June 13th. They tell me oh well it won't be available until the end of the day on June 15th because that's the 5th business day. Sorry for the inconvenience. I said I was told over and over it would be in my account and the end of the business day on June 12th and that's what it says on your app. "I understand your concern" is all she kept saying. DO NOT DO BANK TRANSFERS!

Going on day 8 of a bank transfer into the app. Support said the day in Venmo is an estimate, it will be the day after estimated date. Reach out day after estimated date, Venmo support says now it shows tomorrow by 11:59pm.. That time comes and passes, bank transfer is still not in my account. It took 1 day for the funds to leave my bank account yet going on the better part of 2 weeks before it actually releases into my account. Online support is a joke, they kick the can until the weekend. Weekend support is automated but it’s very kind to remind you that Venmo cannot expedite a funds transfer. Smh, sad. Sad. Sad. Garbage app.

I have been attempting to resolve a payment issue with Venmo for over two years with no resolution. I accidentally sent multiple payments totaling to my brother's secondary Venmo account, which he no longer has access to. When he attempts to log in, the system indicates the account no longer exists. My brother and I have both contacted Venmo on multiple occasions via phone and chat. Each time, we are told the same thing: he needs access to the account to authorize the reversal. When we explain that the account no longer exists in their system, we are given no alternative solution — just notes left on the account and instructions to call back.