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Veterans United Home Loans Reviews

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About Veterans United Home Loans

Veterans United Home Loans (NMLS #1907) is a mortgage lender headquartered in Columbia, Missouri. It specializes in U.S. Department of Veterans Affairs (VA) loans for home purchases and refinances. Veterans United services loans in all 50 states and offers online support for customers who don’t live near a physical branch.

Pros
  • Specializes in VA loan programs
  • Purchase and refinance options
  • Available nationwide
Cons
  • Only has 24 branches across 17 states
  • Website is difficult to navigate

Veterans United Home Loans Reviews

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    Page 5 Reviews 435 - 635
    Customer ServiceLoan ProcessTimeliness

    Reviewed Sept. 25, 2025

    My home buying experience with Veterans United was smooth and enjoyable. David and Melissa were top notch when it came to customer service! Anytime I had a question or concern, they always, and I mean always, had an answer within minutes! Mine was a new home build and they worked in conjunction with the builder exceptionally well all the way to closing. I highly recommend Veterans United to anyone looking to use their VA benefits for a home loan. For me it was more than just getting a mortgage, it was like I made new friends along the way!

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    Price

    Reviewed Sept. 24, 2025

    Truly exceptional Team!!! Very pleased with the entire process!! I was well informed regarding every aspect of the homebuying experience. The end result was definitely worth it!! We love the house and look forward to making memories for a lifetime!!

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    Customer ServiceStaffEase of UseLoan Process

    Reviewed Sept. 24, 2025

    Overall, our experience was AMAZING! It was a whirlwind for sure! This was my first time buying a home and Kollin and his team provided EXCELLENT customer service, communication, and ensured my husband and I were doing everything we needed to do for a smooth home buying experience. I also really liked the portal and our “to do” list. It made sure we did the things we had to prioritize, easy to use, and was clear and concise on what it was the VA loan was looking for.If you are in the market for buying a home, my husband and I HIGHLY recommend Shelby and Kollin. Not only were they able to do their job, they were also able to make you feel like family while doing it.

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    Staff

    Reviewed Sept. 24, 2025

    Consider ONLY Veterans United when buying a home. I have used them to buy 2 homes and as a veteran this is the ONLY company I would recommend! Superb service and personal touch!!! The assignment you not only an agent that personally guides you through the process easily but you are also assigned a superb underwriter who keeps all others involved in the transaction on track. This 2nd house CLOSED in 2 weeks! All because of their personal attention and professionalism! The company is exceptional because the people they employ are phenomenal!

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    Punctuality & SpeedRates

    Reviewed Sept. 24, 2025

    Nick answered all questions that we had, and took time to explain the process of buying a home for first time buyers. He also was quick and efficient with the refinancing for a better rate on the house.

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    Punctuality & SpeedStaffRatesTransparency

    Reviewed Sept. 23, 2025

    Veterans united and Irongate Realtors knocked it out of the park, I got the lowest interest rate I could from them and all I had to do was point at the house I wanted and the team did the rest of the heavy lifting, they accommodated my 3rd shift schedule and were very transparent with everything going on, virtually worry and stress free.

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    Staff

    Reviewed Sept. 23, 2025

    Everyone was so patient with me and helpful. There was never a time a question wasn't answered. I was never pressured and when I finally committed everyone took care of everything for me. I loved everyone I worked with. I never felt like just a customer but a respected and looked out for.

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    Reviewed Sept. 22, 2025

    Veterans United made the entire home-buying process smooth and stress-free. Everything was explained clearly, every step felt easy, and I always felt supported. I’d absolutely recommend them to family and friends.

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    Coverage

    Reviewed Sept. 22, 2025

    I would not recommend this mortgage company. Bad business practices causing Veterans to go in debt or bankruptcy. I would recommend finding another mortgage company. Horribly destroyed my family. Allowed their forced-placed homeowners insurance to demolish the home and will not repair. Caused debt and bankruptcy. Refuses to take responsibility for damages.

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    Verified purchase
    Customer ServiceMaintenance

    Reviewed Sept. 20, 2025

    Buying a home can be intimidating, and you all took the guesswork out of EVERYTHING. I mean truly. Every question answered. Great response time. I was blown away. You get assigned a whole team that will handle every step of the process. They break things down into to-do lists with a tailored and detailed list. They have all of the resources you’ll need locally from realtors, home inspectors, pest control companies - I mean everything.

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    Punctuality & SpeedStaffLoan Process

    Reviewed Sept. 20, 2025

    My loan officer Denise ** and her team was a game-changer. From the pre-approval to the closing, they were proactive, communicative, and super organized. I always knew what to expect and felt supported at every step. They explained complex terms in plain language, moved fast to clear conditions, and the closing happened on schedule. I’m so pleased with the service that I’ve already told others about my experience.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Sept. 19, 2025

    Charlie ** and his whole team were great. They always got back to me quickly. They made the process about as painless as it could have been. Charlie always had a good attitude, not in a fake customer service sort of way. He genuinely seems to enjoy helping people with buying a home

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    StaffRates

    Reviewed Sept. 18, 2025

    As a new homebuyer, this was probably the easiest experience to have. I am truly blessed and lucky to have had the opportunity to work with everybody on the team. Everything I asked for was provided and far as information, and timelines. I am 5-6 hour time difference but the team made sure that was not an issue. Very personable, PROFESSIONAL and knowledgeable staff throughout. I would rate my experience more than 5 stars if I could.

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    Staff

    Reviewed Sept. 18, 2025

    Everyone on the team was very kind, and always available for questions. They made the whole process stress free as possible. They were very diligent and on top of things to ensure no issues arose. I recommend any veteran use them.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Sept. 18, 2025

    This has been the most helpful, effortless and successful group of people I have ever worked with. Start to finish, they were courteous, knowledgeable and supportive through all my questions and concerns and always with a positive attitude. I never dreamed I would be buying a home this quickly, but they made it happen. I am grateful for all they did.

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    Punctuality & SpeedStaff

    Reviewed Sept. 18, 2025

    This is the second time I been Working with this Team. I will not change them for anything. They work fast, very professional, always communicated with you and keep you informed. All staff works great together with their clients.

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    Customer ServiceRates

    Reviewed Sept. 17, 2025

    Second time buying a home through Veterans United. Jared & his team make it very smooth and easy. Great customer service, a great rate, they worked with my realtor and myself seamlessly. VU made a very complicated process, easy. And now we've got a home!

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    Customer Service

    Reviewed Sept. 17, 2025

    First time home buying was super intimidating especially in the current market. I didn’t want to get caught in the cycle of endlessly renting apartments so decided to go for it. Veterans unite supported me and consistently checked on my progress through the whole process. At no point did I feel overwhelmed or rushed or pressured. I'm in my first house now and couldn’t have made a smoother transition. I’ll definitely be looking at the VU team the next time I but a house.

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    Customer ServiceStaffHonesty & Transparency

    Reviewed Sept. 17, 2025

    Dawn and Nick were part of my team and helped us close on our house within 30 days. This was our first house and we did not know what we did not know they were super knowledgeable and communicative. I honestly looked forward to their phone calls more than our realtor during this process. Thank you!

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    Punctuality & SpeedStaff

    Reviewed Sept. 16, 2025

    Our team was exceptional, we felt they were behind us and very respectful for my husband’s service. We love the to do list and we had questions our team was right there. We spoke with Michael ** multiple times and he was gracious and helpful and willing to answer any questions we had. A couple of times it was late evening and we know our underwriters was still working on our file. We purchased a home in a month and we feel it was a very smooth system they use. I seriously was very confident about the process.

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    StaffTransparency

    Reviewed Sept. 16, 2025

    Super helpful team that provided updates along the way and made sure to get us to closing on the day that we wanted. Made all the requirements abundantly clear and checked in with us routinely to keep us informed.

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    StaffEase of UseLoan Process

    Reviewed Sept. 13, 2025

    Veterans United was an extremely helpful in the loan process from pre-approval to close. Their system is super user friendly and their team is so accommodating and helpful. This is our second home loan with VU and I can’t imagine using anyone else.

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    StaffHonesty & Transparency

    Reviewed Sept. 11, 2025

    Made our first home buying experience smooth and easy!, It was never hard to get a hold of them and all of ours questions were always answered with honesty, knowledge, and understanding! They were honestly amazing!

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    Staff

    Reviewed Sept. 11, 2025

    The team from the very beginning was wonderful. Made our dreams come true. We are now finally homeowners - something we’ve always wish to do! They work with you. They are so easy to work with. Just have patience, do what they tell you to do and you will become a homeowner. Couldn’t have been happier with our team Caleb and Chasity. The whole team was wonderful.

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    Staff

    Reviewed Sept. 10, 2025

    It was our first time buying a home, and Veterans United really took care of us. They made the process easy to understand, and I’d definitely recommend other veterans use their services and ask plenty of questions!

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    StaffLoan Process

    Reviewed Sept. 9, 2025

    Loan officer was amazing, and his team were dedicated to making the experience easy. This was my first time buying a home and I am confident with this team to continue buying. I couldn't imagine purchasing without them on my side.

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    Customer ServiceStaffRatesHonesty & Transparency

    Reviewed Sept. 9, 2025

    I can honestly say that I received several options with slightly lower rates but nothing compares to the total package that Veterans United offers. The customer service and professionalism is top notch and unmatched. I would recommend to all my fellow veterans!

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    Refunds & PayoutsStaff

    Reviewed Sept. 9, 2025

    Veterans United did an outstanding job! From start to finish their professionalism, compassion, and dedication in helping us buy our home. They paid attention to the smallest details, ensuring nothing was overlooked. That level of care gave us peace of mind while we were away, knowing that everything was being handled with precision and professionalism. - Jacob & Chayna

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    Reviewed Sept. 8, 2025

    After adjusting to how buying a house has changed from my last time, I found the whole process to be simple and stress-free. Familiarity with the whole VA process is what made it an obvious choice for me.

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    StaffLoan Process

    Reviewed Sept. 8, 2025

    VA loan masters! I would do it with VU on my future homes as well! Coordinated with Kathy M. and Jake F., they were real professionals and communicate with you the whole time. We did it!! Keep it up!🎉

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    Reviewed Sept. 7, 2025

    Zach, Andrew and Mark made the whole process very easy. They listened to our needs and concerns and made everything work exactly how we needed it. Megan was our concierge and she was absolutely awesome, handling all of our needs. 5 stars aren’t nearly enough to properly show how great they really were.

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    Punctuality & Speed

    Reviewed Sept. 5, 2025

    Veterans United made the home-buying process a lot less stressful than I thought it was going to be and I couldn’t be more thankful for that! I even closed a week early because they are so on top of everything. Couldn’t be happier with my new home!!

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    StaffLoan ProcessTransparencyCommunication

    Reviewed Sept. 4, 2025

    I used Veterans United for my home loan and had a great experience. They made the whole process simple and stress-free, always kept me updated, and explained everything clearly. The team really understands veterans and VA loans, which gave me a lot of confidence. Closing was smooth and on time, and I'd definitely recommend them to any veteran or service member buying a home.

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    Customer ServiceStaffEase of UseLoan Process

    Reviewed Sept. 3, 2025

    Working with Veterans United Home Loans was one of the smoothest and most reassuring experiences I’ve had in the world of home financing. From the moment I reached out, their team treated me with genuine respect and care—like I wasn’t just another number, but a valued veteran and homeowner. They walked me through every step of the process with clarity and patience, answering all my questions without jargon or pressure. The online portal was intuitive and made document uploads and tracking progress incredibly easy. What really stood out was their commitment to communication—updates were timely, and I never felt left in the dark. If you're a veteran looking for a lender that truly understands your needs and treats you with honor, Veterans United Home Loans is the way to go.

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    Staff

    Reviewed Aug. 31, 2025

    JB and his team of professionals were more than I had bargained for! They constantly communicated where I was in the process and made it easier than I could have ever imagined! They are all top notch without a doubt!

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    Sales & MarketingPunctuality & SpeedOnline & AppStaffTransparency

    Reviewed Aug. 31, 2025

    It was quick and easy. The app helps you stay on top of everything and keeps you engaged with your team. The process was transparent and everyone was very attentive. They accommodated my unique schedule and circumstances. Everyone was experienced and knowledgeable.

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    Punctuality & Speed

    Reviewed Aug. 31, 2025

    This was our third time buying a home, and it was by far the best experience we've had. Andy and his team knocked it out of the park by quickly answering every question and easing our minds with every concern. They were relatable, always available, and very proactive. I wouldn't want to buy another home without them.

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    StaffLoan Process

    Reviewed Aug. 30, 2025

    My overall experience with Veterans United was amazing. From the beginning with the credit team to rebuild my credit they were friendly and helpful with what I needed to pay off or improve. Once I got my credit up and got my pre-approval, my loan team was always there to help me and explain anything I asked about.

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    Customer ServiceStaffLoan Process

    Reviewed Aug. 30, 2025

    100% great experience. Felt like I was dealing with friends, not a mortgage company. They walked me through the process every step of the way and I could text, email or call anytime for assistance. Big thanks to everyone there for their help & support to find us a home loan.

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    Punctuality & SpeedStaff

    Reviewed Aug. 29, 2025

    I had a wonderful team of individuals and they worked hard to make my closing happen quickly and efficiently. Everyone was extremely knowledgeable and friendly. Even last minute items were pushed hard to make closing happen.

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    Punctuality & SpeedStaffLoan Process

    Reviewed Aug. 29, 2025

    Veterans United made the home loan process smooth and stress-free. I really appreciated how easy the overall process was to navigate, and the fact that I could get in touch with someone quickly just by texting made a huge difference. Their team was responsive, supportive, and always willing to answer my questions. I felt guided the whole way through and never left in the dark. Highly recommend for any veteran looking for a straightforward and supportive lending experience!

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    StaffLoan Process

    Reviewed Aug. 29, 2025

    The process was very easy. The website and app made it super easy to upload the requested documents. My loan officer was available if I had any questions. I would recommend using them to establish your next home loan.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Aug. 29, 2025

    Excellent customer service. Charles and his team took their time and was patient with us, walking us through our first home purchase. Anytime we had a question or were unsure, they were always there to help.

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    Staff

    Reviewed Aug. 29, 2025

    Nate and his team helped making the home buying experience very easy. They left no questions unanswered! Charles was my realtor, he also was great to work with. He found a lot of great homes for us to look at!

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    Customer ServiceStaff

    Reviewed Aug. 28, 2025

    This team is absolutely awesome. They were helpful and very patient. I enjoyed working with everyone and I am so glad it was this team. The communication was efficient and Jerry, Kayla and Joshua were really great.

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    StaffLoan Process

    Reviewed Aug. 27, 2025

    It was my first time getting loan to buy our house. It's a lot of steps but the help you through it all. You will be well taken care of, even after closing they are still there to help you with whatever you need. Thank you so much CJ and team. You guys rock!!

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Aug. 27, 2025

    Sheldon, Sarah, and Andrea, & Joe were FANTABULOUS to work with! I have previously purchased 2 homes with my ex husband throughout our 30 yr career in the Coast Guard; however, this is the first time purchasing one on my own. They answered all of my frantic emails and text messages quickly and without any judgement. They understood my situation having to relocate to another state to care for my mother and finding a home that would suit my mom, my wife, and myself and to stay within budget for our fixed monthly (disability) income. I would recommend the team wholeheartedly.

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    Staff

    Reviewed Aug. 26, 2025

    Kyle ** and his team are amazing! They help me through every process and made it happen! The team helped me get my credit in order to make the home purchase of my family's home of 25 years. Thank you guys!!!

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    Customer ServiceStaff

    Reviewed Aug. 26, 2025

    I appreciate the personal and professional approach the whole team took. I knew if I had any questions someone was a call, text, or message away. I felt like I was valued and heard through the process, and knew I had a whole team of people working to make this process as easy and smooth as possible. We also received a beautiful, curated home warming gift from them, that was personalized to our experience and conversations I had with different team members.

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    Rates

    Reviewed Aug. 26, 2025

    The process was easy and manageable. This was a straightforward process that was streamlined straight to completion. I look forward to paying off this home and purchasing another one through them. I do feel as though this company has your best interest at heart..

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Aug. 25, 2025

    Wes and Amanda along with the rest of the team made this experience a breeze. Quick to respond to any questions I had. For a first time buyer, it was way easier than expected. Would definitely refer them to family and friends!

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    Staff

    Reviewed Aug. 25, 2025

    Maureen was fantastic to work with! She was incredibly responsive and knowledgeable, always one step ahead in handling things I didn’t even know I needed to do. She not only took care of everything but also made sure to explain it clearly so I understood the process. I couldn’t have asked for a smoother experience!

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    Staff

    Reviewed Aug. 24, 2025

    Best home-buying experience you could ask for. Professional, thoughtful and the Bundle plan is absolutely amazing. They took care of my current home, my new home, all of my utilities and my real estate agent. Highly recommend it for "One-Stop" shopping.

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    Staff

    Reviewed Aug. 24, 2025

    The team makes it easy for a first time homebuyer to not stress as much and a veteran really needs that stress lifted sometimes!! Always willing to answer any question you might have. Don't think of it as a dumb question because they won't!

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    Customer ServiceStaff

    Reviewed Aug. 23, 2025

    Daren ** and his team were excellent. Great communication throughout the entire process. I was being impatient wanting to move into the new house and they all delivered. Started with a 5 September close date and ended with a 21 August close date. Very happy homeowner.

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    Customer ServiceSales & MarketingPunctuality & SpeedMaintenanceStaff

    Reviewed Aug. 23, 2025

    The entire process with Veterans United was exceptional. While the home-buying process is never simple, the staff at VU went out of their way to make sure my partner and I were comfortable and supported. I didn’t start the process with VU; I actually started with one of those big companies that advertises all over the place. All it took was a quick five-minute phone call to decide I would not work with them. After giving them the boot, I connected with VU and never looked back.

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    Customer ServiceStaff

    Reviewed Aug. 23, 2025

    Easy and straightforward. I would recommend them to my family and friends. The home buying process was easy and stress free. The professionalism was topnotch and seamless. Will be using them again if I'm ever in the market for another home. Thank you from the bottom of my heart.

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    Staff

    Reviewed Aug. 22, 2025

    This team is AMAZING!!!! I feel the word amazing is not good enough to describe this team. The promptness, attention to detail, availability, the desire to explain everything. I can go on and on, but I know that any and every veteran I come across looking to buy a house in this area, I will help them understand that is really only one choice to make, and that Greg and the team at Veterans United!

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    Maintenance

    Reviewed Aug. 22, 2025

    Veterans United was a great company to work with. Ben and his team were wonderful, and made the home buying experience easy. Everything was broken down into simple tasks to perform. They made what seemed like a difficult thing to do easy.

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    Customer ServiceStaffLoan Process

    Reviewed Aug. 22, 2025

    Very smooth, seamless process! Every employee treated us royally. A lot of communication with us and they kept our wonderful realtor in the loop. Wet signing was minimal because most of the paperwork were signed electronically. I would highly recommend Veterans United Home Loans to those wanting to use their VA home loan benefit.

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    Staff

    Reviewed Aug. 21, 2025

    They were wonderful to work with from the beginning before we were ready to buy a house to help with our credit to when we were approved to get a home to the very end. Highly 100% recommend them. 10 out of 10. If I could give it 20 out of 20 I would.

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    Loan Process

    Reviewed Aug. 21, 2025

    Feels like you are dealing with real people instead of a big machine. This was my 2nd experience with them & I plan on using Veterans United for any of my future needs. I would recommend V U to any new or experienced veteran looking for a home loan.

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    Customer ServicePunctuality & SpeedStaffLoan ProcessTransparencyCommunication

    Reviewed Aug. 20, 2025

    My husband and I began working with this company to buy our first home. We both work and simply want to relocate to be closer to family. From the start of the process there was minimal communication between us and the lender. Our loan officer was very hard to reach. Even through email it took 3-4 business days for a reply. A lot of the process was stalled because of their lack of urgency and slow communication. It got to the point where appraisals had not been ordered, questions about employment had not been answered and verification of other documents stalled. Rather than update us on the situation they tried to deny us one week out from our closing day, we asked the sellers for an extension at our expense.

    We provided documentation for both our jobs, they did not even bother to contact my employer whatsoever (I spoke with my employer about this) but based their denial on their inability to verify my job? They needed to contact officials regarding child support, being that it's a process to contact those agencies that should have been one of the first tasks they needed to do, they decided to attempt initial contact two weeks from closing. It was a nightmare to work with our loan officer, Jeff. I'm sure it's not the first issue he comes across as they quickly switched us to his direct supervisor, Sarah J who was more responsive however the tasks and verifications had been so slow and poorly handled her stepping in was pointless.

    We were denied but the selling agent wasn't contact until end of business that day, and I was contacted about the denial I already knew about three days after the fact when we had already found a new lender. I caution anyone against working with these people poor communication, disorganized and lazy. Ultimately, we switched lenders and everything is underway efficiently and organized. Ultimately, we switched.

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    Customer ServiceStaff

    Reviewed Aug. 17, 2025

    Everyone was extremely helpful and the process was seamless. I didn’t have a pre approval on file when I went to the open house, but when I emailed Chris he jumped into action to ensure I didn’t lose out on bidding for the house. From open house to closing was less than a month!

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    Staff

    Reviewed Aug. 16, 2025

    It's really how to put in words the amazing support yes I said support that my husband and I received from Veterans United. Not only did they explain every step of the way, they were the most supportive during this very stressful time. I wish all my friends were veterans so I could recommend them to Veterans United.

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    StaffEase of UseLoan Process

    Reviewed Aug. 16, 2025

    From the first point of contact to the end of closing and even after, every step, every conversation, every question, concern, need was carefully considered and provided for. Our agent was able to tap into our individual needs and narrow down our listings so we didn't have to waste valuable time and energy. Our loan agent was always available, I mean always, to answer sooo many questions and provide support, guidance and direction. The website and portal were very easy to navigate and understand. They had a concierge service who kept in touch with us and provided resources and information about services, products, utilities all of it. This whole process has been very easy, and stress free. We did very little of the work, they were amazing to work with.

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    Rates

    Reviewed Aug. 15, 2025

    This was the best and easiest option out there that I could afford. And even when things were easy, they made it way easier for me. I'm very proud to say that I own a home under Veterans united. They beat interest rates on my bank and hooked me up with the best realtor in the surrounding area. Thank you.

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    Customer ServiceStaffLoan Process

    Reviewed Aug. 14, 2025

    My team at Veterans United was exceptional! They were always on time and on task. They were polite and patient with me, as a first time home buyer. They walked me through each stressful step, and made sure that I was comfortable and that I understood everything that was happening with the entire loan process. They were always available to answer questions, and to give support by call, text, and email. I couldn't have asked for a better team!

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    PricePunctuality & SpeedStaff

    Reviewed Aug. 14, 2025

    When the process started I have to admit I was stressed and apprehensive, but was quickly reassured and told that they would walk me through the process. Chase ** in a calm and professional voice made it all easy and worth it, what a journey. It is good to know there are those who truly care about us veterans. Veteran United are there to help. I finally after years of being out of the military finally made it Home. There where times I felt like giving up on owning a home, they have people to help you build their credit. It took about five years for me. I was glad they didn't give up on me.

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    Reviewed Aug. 12, 2025

    I really enjoyed how simple and straight forward the process was. As long as you do the to do list, and communicate, everything will get done in in a timely manner. I had a great team that answered questions that I had and went over and beyond.

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    Staff

    Reviewed Aug. 12, 2025

    Thank you to everyone involved! Love my new home! There was no issues & or complaints to come with! Everything was smooth for my first experience and I couldn’t be more grateful for everyone on both sides that helped me achieve this! Would do it again and highly recommend to any veterans that would ask.

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    Customer ServicePunctuality & SpeedStaffBillingLoan Process

    Reviewed Aug. 7, 2025

    From the moment I went to Veterans Home Loans Website to use their payment calculator, then accepting their call. 20 minutes later I was pre-approved for a home loan. 25 days later I moved into my new home! Very professional team from my loan officer to my realtor and everyone in between all working for Veterans Home Loans. As a Veteran it surprised me to be taken care of by a group of people who truly cared!

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    StaffRates

    Reviewed Aug. 5, 2025

    While writing this review, it still feels surreal that I am a home owner along with my family. There are not enough words to describe this journey and process toward purchasing a home. My family and I started this Wonderful journey over a year ago. I've choose Veterans United not only because I read reviews but because there are the best in the industry when it comes to helping out veterans. I am now part of that growing community.

    My experience with Veterans United has been interesting and fulfilling at the same time. Interesting because you can see the progress of the paper work you have submitted and how everything comes together from beginning to end. Of course, it is fulfilling once you offer gets accepted , to closing and signing the final paperwork to receiving your keys to move in. We must not forget how we got to the finish line. I had an amazing and Wonderful team that guide me through the process. The team consisted of Rich, Lora, Joedi, Gabriele and the behind the scenes team from Veterans United.

    I would like to give a shout out especially of course to Rich for being patient with me since day one and understanding not only my needs but the needs of my family. I was able to understand more Rich when we were deep in the process and yes, he is calm, cool and collective and when he is going to tell you he will get you to the promise land, he means it. I am a prove of that. My file was complex and the team that was assigned to me got me there. Thank you VETERANS UNITED.

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    Reviewed July 30, 2025

    You won't find a better company that gears itself towards Veterans and their Spouses. I am very grateful to all of them for their hard work. They made the next chapter of my life come true! Thank you so much!!!

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    Punctuality & SpeedStaff

    Reviewed July 30, 2025

    Oh my goodness! Daniel and the team - Bailey, Missy, and Travis were absolutely phenomenal. They were always available to answer questions and showed incredible patience throughout the process. Our move was unexpected and had to happen quickly, so my stress level was through the roof. But this team made all the difference, they gave me confidence that everything was in good hands. So grateful for them!

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    Staff

    Reviewed July 29, 2025

    The whole experience was a breeze! Everything was handled with care and dedication! Literally everyone I came into contact with went above and beyond! They even got my son a birthday present because they knew it was a few days after I closed! 🥹

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    StaffLoan Process

    Reviewed July 26, 2025

    There's Absolutely many of Mortgage Lenders that help Homebuyers. But, by far there's None Better at Helping, Assisting and Personal Follow-through...with each step of the Home Buying Process as Veterans United. My Mortgage Team Was the Best... NOTE: (Their Tailored Portal for the Home Buyer is Awesome, Making your step to Purchase and Closing a Breeze.) Corey **- Loan Officer and...Delois ** - Real Estate Agent (Harmon and Harmon Realtors). Choosing wisely, your Mortgage Lender accounts for the GREATER part of your home purchase. Choosing a Realtor that's with you at all time brings PEACE of Mind and A Generous Smile Inside and Outside when facing each step.... Thank You Veterans United. Mr ** of Central Georgia.

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    Staff

    Reviewed July 24, 2025

    My experience with Veterans United was seamless, the whole team that I had the pleasure of working with were professional, courteous, and enthusiastic. I will use Veterans United for any future house purchase and will continue recommending them to all of my friend and coworkers.

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    Verified purchase
    Sales & MarketingOnline & App

    Reviewed July 13, 2025

    You guys are my angels, a treasure trove of information and assistance, I will be coming back! Thank you team. The app you guys used was my favroite part, any time something needed to be done I would know.

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    Customer ServiceStaff

    Reviewed July 12, 2025

    The entire team was great throughout the process. I felt like everyone was invested in getting across the finish line and the amount of communication was perfect. I highly encourage every veteran to work with this outstanding team.

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    Customer ServiceStaffLoan Process

    Reviewed July 11, 2025

    I cannot speak highly enough of my experience with Veterans United Home Loans. From the very first inquiry to the final closing, their team demonstrated an unparalleled level of professionalism, expertise, and genuine care. As a veteran, navigating the home loan process can sometimes feel daunting, but Veterans United made it incredibly smooth and stress-free.

    Their loan officers are truly exceptional – knowledgeable, patient, and always available to answer questions, no matter how big or small. They took the time to explain every step, ensuring I understood all my options and felt confident in my decisions. The communication was consistently clear and proactive, which made a huge difference in keeping things on track.

    What truly sets Veterans United apart is their deep understanding of the unique needs of military members and veterans. They are clearly dedicated to serving those who have served our country, and it shows in every interaction. They made me feel valued and supported throughout the entire journey. Thanks to Veterans United, I was able to achieve my dream of homeownership with ease and confidence. If you're a veteran looking for a home loan, I wholeheartedly recommend them. They are truly the best in the business!

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    Staff

    Reviewed July 11, 2025

    I loved the entire experience. Everyone was professional, extremely helpful, and responsive. Sending documents was easy and very convenient. The whole team was awesome! The only thing I would do differently is choose my own realtor. That was the only part of the homebuying experience that felt a bit lackluster. Other than that, everything with Veterans United was truly A+!

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    StaffLoan Process

    Reviewed July 10, 2025

    My loan team was professional, trustworthy, and went above and beyond. After being pre-approved for a loan, a checklist or a guide sheet on how to remain qualified for your loan would be helpful. The loan team was easy to contact and kept me informed every step of the way. I would definitely recommend United Veterans to anyone that is seeking a home.

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    Verified purchase
    Punctuality & SpeedStaff

    Reviewed July 10, 2025

    Hayden was extremely attentive and helpful. He answered all of our many questions promptly and thoroughly. Further, I was wary of going through the recommended realtor simply because I was always told to shop around, but we hit the jackpot and ours was phenomenal. Overall, we would work with this entire team again in a heartbeat, but they helped us get our dream home so I’m not sure we’ll ever move!

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    Customer ServiceStaffLoan Process

    Reviewed July 7, 2025

    Denise and the entire MyVU team were phenomenal, thorough, and on top of the process from start to finish! Her dedication to helping veterans in the home loan process, organization with all relevant and necessary documentation, uplifting attitude and personality, and timely responses to correspondence are nothing short of spectacular. While my process in Texas with Veterans United and my real estate agent was quite remarkable, Denise, Kylie, and all other team members this time around were a cut above the rest. This process could not have gone better.

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    Reviewed July 4, 2025

    I knew within a day if I qualified and the amount of house I qualified to buy. The process was very smooth and they let me know when they needed me to upload forms, statements, employment history, and so forth. Painless operation.

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    Online & AppStaffHonesty & Transparency

    Reviewed July 3, 2025

    From start to finish, I was honestly shocked at the level of professionalism, expedience, adaptability, and tenacity the Veteran's United team has shown during the process. It was excellent. The website is excellent. This is my second home purchasing experience, and by comparison, the service is just a superior option.

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    StaffEase of UseLoan Process

    Reviewed July 2, 2025

    Veterans United made the homebuying process smooth and stress-free. As a veteran, I appreciated how well they understood my needs. My loan officer was clear, responsive, and always helpful. The online portal was easy to use, and the team kept everything on track throughout the entire process. I felt supported every step of the way. If you're a veteran looking to buy a home, I highly recommend Veterans United.

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    StaffLoan Process

    Reviewed July 2, 2025

    We have had two home loans through Veterans United, and our second experience was as great as the first. They are efficient, communicative, thoughtful, and reasonable with expectations. They are thorough and I like the feeling of protection they provide to service members. While spending a massive amount of money is never pleasant, Veterans United carefully assessed our needs and wants and provided excellent service.

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    Customer ServicePunctuality & Speed

    Reviewed July 2, 2025

    Was a lot of documents to upload but process was made very easy on their web page—primarily dealt with Aaron ** which was a lot of back and forth phone calls/texts—all questions were answered quickly and great dealing with Aaron **. 100% satisfied with all results. Can’t recommend high enough.

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    Staff

    Reviewed June 29, 2025

    Buying a new home can be stressful. The Veterans United team reduced that stress significantly by walking me through every single step. The website was easy to access and also provided helpful to-do lists and videos.

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    Reviewed June 25, 2025

    VU was recommended to me by a friend and I would not hesitate to recommend them to future homebuyers. Great service and always available to answer questions. Very grateful for this team, they made a first time homebuyer's experience throughout this new process easy, and educational.

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    Punctuality & SpeedStaff

    Reviewed June 25, 2025

    I had a great experience with Veterans United. My team of dedicated individuals, including Ross **, were very attentive to every question and step along the way. They worked very quickly and made a stressful situation of buying a home not so stressful. I would highly recommend Veterans United to help with buying a home as there are a lot of steps involved.

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    Customer ServiceStaff

    Reviewed June 23, 2025

    Working with Reed ** and the Team at Veterans United was exciting and a delight to have a group of top-notch professionals working toward one common goal-our homeownership. Never were there days of frustration or uncertainty working with this amazing team, who often anticipated our needs with a ready solution and found everyone always attentive providing excellent customer service with each interaction. The Veterans United Team was Magnificent! Thanks again for assisting us becoming homeowners.

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    Staff

    Reviewed June 21, 2025

    Fantastic group to work with, handled everything they could while explaining each step along the way in detail. Allowed me to focus on packing up the house, out processing the base, and moving to my new home and base.

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    Loan ProcessRates

    Reviewed June 20, 2025

    Veterans United made the entire buying process easy from start to finish. They did everything but choose the house. Definitely recommend them to any veteran interested in purchase a home using a VA home loan.

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    Staff

    Reviewed June 17, 2025

    The experience that I had was nothing short of amazing. Hannah and her team are thoughtful, thorough, and responsive. We were able to move up my closing by more than a week! Thanks again to each of you!

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    Staff

    Reviewed June 13, 2025

    As a first-time homebuyer, the whole process felt overwhelming. But CJ made everything seem easy, especially after all I had read about how difficult and complex it could be. He explained everything to me in a way that even a child could understand, giving me a clear and seamless understanding of the entire process. 5 stars without a doubt!

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    Staff

    Reviewed June 9, 2025

    Our family had been looking for a house and financing since August 2024. Tracy and her team made all possible with the most professional service I have ever had when buying. Thanks again Tracy and your team.

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    StaffLoan Process

    Reviewed June 9, 2025

    Veterans United made our dream of owning our first home a reality! As a military family, we felt truly supported every step of the way. Huge thanks to Lucas, our amazing loan officer, and Haley, our dedicated agent. They made the process smooth, stress-free, and even exciting! Everyone we worked with was professional, kind, and helpful. We’re so grateful to Veterans United and highly recommend them to any veteran or military family looking to buy a home!

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    StaffLoan Process

    Reviewed June 8, 2025

    We had a great experience with Veterans United. Emmett and his team were super helpful from start to finish. We were nervous trying a new VA lender but they far exceeded our expectations. Very thankful for their guidance with our loan. Emmett and Brit were both outstanding to work with.

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    Customer ServiceContract & TermsSales & MarketingPunctuality & SpeedRefunds & PayoutsStaffBillingLoan ProcessRatesHonesty & Transparency

    Reviewed June 7, 2025

    Illegal Activities From Veterans United Home Loan: Hello, My mother and I moved only to buy not to rent however we have been bamboozled by one of the false fraudulent realtor, who directed us to her personal friend, who claimed to have the title and deed to the property in which he in fact til this day does not have in his possession! I paid "hand money" of $500.00 which he is now attempting to claim as his due to nefarious reasons of his own, stating I did not pay for the security system in this home, I lied about my financial income, and was late on rent. However, he is only making these claims after I paid him the total amount of $1200.00. In which was only withheld due to his negligence and not producing any proper paperwork of the deed in which he is not on.

    I spoke with the Counsel on record for the Condemnor: I was coerced into providing the Hand money, paying for an appraisal, and pest inspection, for a home that the seller does not have a deed to. We were misled and promised that it would only take 30 days for a deed so that we could continue on with the closing on this house. that 30 days then turned into 60 days, 60 days turned into 6 months. So now This realtor for Veterans United has been working alongside the seller, she's very nasty and rude to me on the phone today and hung up on me. This was after she told me that she doesn't want to be in the middle of this situation, when she is the sole reason why we are in this situation. I was told to vacate immediately and that I would be taken to court. I have paid a total amount of $7,200 in rent for a home I can't buy which was the whole reason for me moving here.

    This situation should be fully investigated and all fraud exposed. We will be moving forward with a lawsuit! Please advise all loan officers, coordinators, consultants, real estate agents, real estate companies, appraisers etc. This is now the second time we have been abused and defrauded while trying to obtain a home. The first incident involved negligence by the VA as well. We went through the entire process of paperwork submission, payments, pest inspections, appraisals, stolen hand money, and the absence of the Certificate of Eligibility that None of the coordinators coordinated properly.

    We will be connecting with Counsel on Monday to discuss further the Affidavit of Recording of Notice of Declaration of Taking filed on behalf of the Condemnor: Redevelopment Authority Of the City of Mckeesport. Civil Division No. GD-25-004839. I am requesting the sum of the appraisal I paid $625.00 to be returned immediately, because this home couldn't have passed inspection with the conditions of this backyard patio underneath the deck of this house being unfinished and having safety hazards to the disabled veteran. This past week we were told by Veterans United Home Loan team that we needed to reach out to him ASAP.

    My mother had to resubmit all the paperwork that was already submitted 6 months ago. She was berated and shamed because of a credit report that has been pulled many times since 2024, Told she could not acquire the home due to her low credit score. relator said we could close next week if we paid the rest of the rent by Friday in which I have All Texts and emails of such discussions. Only to be called today on Friday with realtor saying she has bad news and that we need to vacate the premises immediately.

    Relator has said in emails just as of a couple of days ago explaining how she is the liaison between ALL parties and her job is to aid US in the home buying experience and it has been nothing but Hell! She has only had the seller's best interest in mind throughout this whole entire process. I DID NOT seek seller out personally. We have only been introduced to him through Relator. A representative of Century 21 Fairways who holds my deposit to a home we cannot purchase.

    There has been intentionally misleading and intrusive negativity, Fraud, Deceitful Misconducts, third party lies, obtaining of a condemned property, illegal eviction, harassment, unaccepted accountability, missing paperwork, false statements, false promises of closing on a home, intent to deceive, coercion, false advertisement, unlawful contractual agreements, improper leasing agreements, forging of documents, pressure to make payments so seller can pay his taxes, invasion of credit history, inflicted abuse and pain and suffering to the very veteran who served this country! I will forward any and all correspondence, pictures, texts and receipts required for the investigation to be conducted immediately. And all payments that have been made for appraisals required by the VA along with any hand money being held by a third party, are requested to be returned

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    StaffLoan Process

    Reviewed June 5, 2025

    We used Veterans United Home Loans to purchase our first home, and the experience was outstanding from start to finish. As first time homebuyers, we were nervous about the process, but the team at Veterans United made everything easy to understand and walked us through each step with patience and clarity. Their professionalism, support, and dedication made the entire journey smooth and stress free.

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    Customer ServiceStaff

    Reviewed June 4, 2025

    Tim and the team did an amazing job. Upfront disclosures and communication from the team are a trait that can not put a value on. Responded to every question and thoroughly explained the home buying process.

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    Customer ServicePriceStaffRates

    Reviewed June 4, 2025

    If you are looking to buy a home and qualify for a VA mortgage, I HIGHLY recommend that you call Veterans United. The teams that they have to walk you through the process are the absolute best. Even as an experienced home buyer, they provided a level of service I have never experienced. To make it even better, they have some of the best rates at the lowest cost. You couldn't ask for more.

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    Customer ServiceStaffLoan Process

    Reviewed May 28, 2025

    From start to finish, we received excellent customer service. We would highly recommend Travis ** as a loan officer. He and his team are kind, professional and very efficient. Veteran United Home Loans is excellent.

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    StaffRates

    Reviewed May 27, 2025

    If you're looking to have a difficult and stressful home buying experience, then the team at Veterans United is NOT for you. If you want the experience that you deserve, then Veterans United will bring their best and have you wondering if you actually deserve such first-rate service. Don't worry, you do. They're the absolute best, I have no doubt in my mind.

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    Customer ServiceSales & MarketingOnline & AppStaffFollow-Through

    Reviewed May 26, 2025

    This team of professionals made this experience so easy for me to understand and follow through with, from the phone calls, to the app, and emails. I am so thankful I had them by my side for this huge step in my transition from active duty to retired and purchasing my very first home!

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    Rates

    Reviewed May 24, 2025

    Both Nick's, Josh, Dena were a pleasure to work with. Made the process completely fool proof and less daunting. Took the time to explain every step thoroughly if we asked. They also looked out for our best interests when amendments started to come through. Tied everything in a bow at the end. Thank you all for the wonderful gift you sent along for the kiddos too. Very thoughtful!

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    StaffEase of UseLoan Process

    Reviewed May 23, 2025

    Both my husband and I are veterans and we 100% would recommend VU! Their online platform is extremely easy to navigate and helps expedite the process by keeping all your To-do tasks in one place. My loan team was exceptional, knowledgeable, and patient considering we were both first time home buyers. VU makes this daunting process extremely easy and they explain things every step of the way so you’re never wondering what’s next!

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    Verified purchase

    Reviewed May 23, 2025

    This team treated my family as their own. They took all of our home buying challenges in stride and worked to secure a high-quality home for my family. If my team is a reflection of the excellence that this company encourages, then I will never use anyone else to buy a home for my family. Thank you all for the opportunity to work with you. I hope to reconnect with this team in the future.

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    Staff

    Reviewed May 23, 2025

    We would just like to thank everyone from the bottom of our hearts and know how grateful we are to have each and every one of you are on our team! You all helped make our dreams come true and for that, we will be forever grateful!

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    Verified purchase
    Loan ProcessRates

    Reviewed May 21, 2025

    VU offered the best homebuying experience I could ask for on top of having the best interest rates, loan fees, and flexibility to make our money go the furthest it could. I wish more Vets knew about this company and would take advantage of their services. They are par-none and beat USAA when I was shopping around.

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    Online & App

    Reviewed May 16, 2025

    Veterans United was amazingly supportive during my first home buying process. I will always recommend them to any veteran I know considering buying a home. Great team, always available and with the to-do list on the website I was able to stay on top of all things needed for me to be successful.

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    Customer ServiceStaff

    Reviewed May 16, 2025

    Extremely helpful and very easy to work with. The communication within the team was very impressive. It’s my second time buying a home and the process this time around with them was a lot smoother and much quicker. I’d highly recommend.

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    Verified purchase
    Staff

    Reviewed May 15, 2025

    Mark, Andrew and the whole team was awesome and ensured to help from start to finish and didn’t give up. Thanks for all the hard work and dedication, your team makes it from a dream to a reality. Would highly recommend them.

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    Customer ServiceStaffLoan Process

    Reviewed May 15, 2025

    Jordan ** didn’t just help me get a home — He helped me secure a future. ”I’m a veteran, and like many others, I’ve had my fair share of red tape, missed calls, and half-explained paperwork when it comes to anything involving a big system." But Jordan? Jordan flipped the script entirely. From day one, he treated this process like it mattered — like he wasn’t just helping me close a loan, but helping me make a life-defining decision. He answered every question before I even had to ask. He caught issues before they became problems. He respected my time, my goals, and my service. There was never a moment I felt like I was being “sold” anything. Instead, I felt guided — intelligently, respectfully, and efficiently.

    Jordan made sure I understood every step of the VA loan process. He even helped me identify ways to save money and make smarter long-term decisions, which speaks volumes about his character. When my family moves into this house, I’ll be thinking of the people who made it happen — and Jordan is absolutely at the top of that list. If you’re working with Veterans United and you get Jordan ** — consider yourself in the best possible hands. This wasn’t just a loan. This was a mission. And he delivered.

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    PriceStaffTransparency

    Reviewed May 14, 2025

    Jessica you are amazing thank you so much. Melody thank you for your detailed explanations. Rene thank you for it giving up and fighting with and for me including your help on vacation Rebecca. This was hard fought but working with you guys as my team made it worth it. Thank you guys very much.

    Rev. Anthony **

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    Price

    Reviewed May 12, 2025

    I was skeptical of going with Veterans United at first, but I'm so glad I did. They were on top of everything. I had the most incredible team. I never had any unanswered questions as a new home buyer. I closed right on time and they made the process worth it all. I'm incredibly grateful for my team. I'm officially a homeowner before 30 y'all!! Thank you Veterans United. God bless!

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    Staff

    Reviewed May 11, 2025

    Veterans United could not have made the home buying experience any easier. Thank you Shawnee, Julian and the rest of the team over at Veterans United for helping my family buy our first home. We look forward to working with you again in the future when looking at purchasing our next home.

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    CoveragePunctuality & SpeedStaffLoan Process

    Reviewed May 7, 2025

    I appreciate everyone's hard work. The only thing is with my realtor being so responsive and attentive, I wished so were the loan agents. I was constantly reminded to get homeowners insurance even though there was a reason for my waiting that made it a bit stressful, but we did manage to push through, so it worked out.

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    Customer ServiceStaffRates

    Reviewed May 6, 2025

    The entire home buying process was smooth sailing the whole way through. From meeting every member of the team, keeping up with communication and looking out for my best interests, my Veterans United team was excellent!

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    StaffLoan Process

    Reviewed May 3, 2025

    After working with Veterans United Home Loans it made the process of buying a house so much easier. Another great thing about using VUHL is that all you have to do is provide the necessary paperworks and the team that is provided to you will do everything to make sure you will close your home in time or if there is anything suspicious happening with the seller. Next time I buy another house I would use Veterans United again.

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    Loan Process

    Reviewed May 3, 2025

    This is my third home loan with Veterans United. I purchased in 2015, 2020, and now 2025. As a prior realtor who has experience with multiple lenders, Veterans United is my top recommendation to other service members, and it is the only lender I will use.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed May 3, 2025

    My team made everything run smooth and kept me informed of the progress along the way. They were all very helpful in answering questions and provided quick responses. This is the second time I’ve purchased a home using Veterans United and both time went very smooth. I would definitely recommend them to other veterans looking for a smooth process.

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    Customer ServiceStaff

    Reviewed May 1, 2025

    The whole team was fantastic and amazing to work with. They made our first home buying process easy and provided us with all the information we needed. They were available for any questions we had in case we didn’t understand something and communication was A++.

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    Verified purchase
    StaffEase of UseLoan Process

    Reviewed April 30, 2025

    I recently had the pleasure of working with United Veterans to secure my home loan, and I cannot recommend them highly enough. The online portal was incredibly easy to navigate, making the process smooth and straightforward. The loan and home concierge team were not only professional and courteous but also warm and friendly, which made a significant difference in my experience.

    Their encouraging efforts truly showcased their commitment to helping veterans like myself. I want to extend my heartfelt thanks to everyone at United Veterans for their dedication and support. It’s clear that they genuinely care for those in the veteran community, and I felt valued every step of the way. I am grateful to have worked with such a wonderful company, and I look forward to sharing my positive experience with fellow veterans. Thank you for making this journey a memorable one!

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    StaffLoan Process

    Reviewed April 29, 2025

    I used Veterans United Home Loans to buy my home, and the whole experience was great from start to finish. My team was super helpful every step of the way—whether it was getting preapproved, submitting documents, finding a real estate agent, house hunting, making offers, or closing. I never felt like I was on my own. Anytime I had a question or needed help, someone was always there to jump in. I would recommend Veterans United to others who are looking for a new home.

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    Staff

    Reviewed April 29, 2025

    I can confidently say that without the team I had helping me through the process I'd still be stuck looking for a home, at best. The whole process was smooth and although I was uncertain of different parts of the home buying process, my team had subject matter experts that were able to answer my questions in a timely matter and in a way, I understood it. I will recommend them all day.

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    Contract & TermsTechPriceBillingLoan ProcessTransparency

    Reviewed April 28, 2025

    Last year I started going through chapter 13 bankruptcy which required me to go through the process of having all of my debtors write statements if they wanted to object to my bankruptcy proceedings. I had four loans that were put in my bankruptcy proceedings, and not one of them was my VA loan. Oddly enough, they are the only debtor who is systematically and egregiously objecting to my bankruptcy every single time for the last seven months. Not only that, they are not even named in the bankruptcy, aside from the fact that I owe them money for my house. I have been up to date, and even a month ahead of my payments for the year that I have had this loan.

    In addition, they added 700 dollars worth of charges to my account because they had to "review my bankruptcy documentation" twice. Since my bankruptcy is not technically over, they have even more attempts to deny it and charge me with more 350 dollar review fees. I have no recourse to fight them because it's apparently "In my contract" they can charge whatever they want.

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    Customer ServiceTechStaff

    Reviewed April 27, 2025

    This whole experience was incredible. Everybody on my team was wonderful. The communication was better than I expected, and they really helped explain every part of the process so that there was never any surprises. This was my first home buying experience, so I was anxious and nervous at the start of it, but Ty and the rest of the team did a wonderful job making sure the whole process was as stress free as possible. I will never use another vendor, Veterans United is simply the best.

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    Staff

    Reviewed April 26, 2025

    Absolutely outstanding team I had. They really helped me more than I thought possible. Definitely glad I was able to work with them and I would definitely recommend. All the members of my team were super helpful every step of the way.

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    Staff

    Reviewed April 24, 2025

    This is my second buying experience with Veterans United. However, I can say that they are second to none! They take care of you from start to finish. There was not a question that I had that went unanswered. Thank you Veterans United team!

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    StaffLoan Process

    Reviewed April 24, 2025

    From start to finish this was one of the smoothest house buying experiences ever. VA loans tend to be a little more work, but I never felt that this time around. I feel confident that it had everything to do the the team I was working with. I would highly recommend Veterans United.

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    Staff

    Reviewed April 23, 2025

    I cannot reccomend Travis more, I have sung his praises to every person we have talked to about this VA home buying process. Travis and his team were kind, understanding, and ensured that if we ever had any questions, that they were answered -- every step of the way.

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    Reviewed April 23, 2025

    From the first contact with Adam and Veterans United, we felt seen and heard. Even though our credit at first wasn’t great, they gave us a sure fire plan on how to improve it so we could get our first home! Then when we decided on an IRRL, I had zero hesitation in contacting Adam once again. We just closed and feel great! Thank you Adam and Veterans United for making our dream of owning a home a reality!

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    CoveragePriceStaff

    Reviewed April 18, 2025

    I'm very glad I chose Veterans United to purchase my first home. The whole home buying process seemed very overwhelming but they somehow made it understandable in bite size pieces. I was super anxious and lost at the beginning and they held my hand at each step. With their insurance brokerage, I found cheaper auto, home, and flood insurance.

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    StaffLoan Process

    Reviewed April 18, 2025

    Great team to work with! Highly recommend Camron and his team, as well as VU as a whole! They are all great, hardworking and kind people who make the homebuying process less stressful and always take time to explain. Any veteran who is using a VA loan should use this team.

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    Staff

    Reviewed April 15, 2025

    Veteran United has to be hands down the best way for veterans to get a home. They were nothing but helpful and always did everything they could for me! They made my home experience simple. 100/10 would recommend again and again!

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    StaffTransparency

    Reviewed April 11, 2025

    Alright so this is my 2nd time reviewing Veterans United, 2nd time working with Aaron **’s team, and 2nd time I don’t have enough words to say how amazing they are! This team is incredible and I would recommend them to any Veteran who is looking to purchase a home. I’ve personally recommended many friends to this organization since buying my first house in 2021. When they say they are there to help you, they are THERE! They kept me up to date throughout the entire process and made everything incredibly easy on me and my family.

    Heck, Aaron even made himself available on a random Saturday afternoon to ensure I was able to get a bid in on the house we just closed on. I don’t believe there is another organization who cares this much about military members and their families. When I joined the Army back in 2015 my wife and I would talk about finally having our forever home. With the help of VU, and Aaron and his team we did exactly that.

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    Staff

    Reviewed April 10, 2025

    Thanks Veterans United and especially Eric. This was a breeze because of you and everyone we communicated with. Drew took great care of us as well - and the system platform was amazing.

    Dave and Andrea **

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    Customer ServiceStaffLoan Process

    Reviewed April 9, 2025

    If you are a Veteran and are in the market for a home mortgage, I would recommend you check out the teams at Veterans United Home Loans. My loan officer, Jeremy ** Landrey and his team were awesome. They can provide you with all the assistance you may need and not even know that you need.

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    StaffLoan Process

    Reviewed April 8, 2025

    The VU Mortgage team was outstanding. Daniel, Travis, and Nichole expertly handled my intricate and extended home search and purchase, making the experience genuinely enjoyable. I highly recommend them and VU to all veterans seeking to benefit from their VA Home Loan!

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    Customer ServiceStaff

    Reviewed April 8, 2025

    Great Team, great people. They facilitate the whole process, making it easy for first time buyers. Very responsive & knowledgeable. Being extremely busy at work & having so much going on, it was nice to get reminders and follow ups from the team so that everything stayed on track & nothing was missed.

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    Verified purchase
    StaffRates

    Reviewed April 3, 2025

    From the first moment Matthew contacted me, he and his team were the model of optimism and efficiency! Each and every one of Matthew’s team were very professional and absolutely top notch in their field. Any time I had any question, big or small, Matthew was right there at my fingertips (within reason) with an answer. Matthew was always very positive yet would also tell me the facts of the situation. At no time in the entire process did I ever feel like I was left “dangling” or alone. I would highly recommend Matthew and his entire team to any fellow veteran who would be interested in buying a home!

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    Punctuality & SpeedStaffLoan Process

    Reviewed April 1, 2025

    Everyone at Veterans United was very helpful, knew what they were doing and they were fast with the loan process. We closed with in a month. They also sent a congratulations gift for our new home and we appreciated that. Thank you again.

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    Reviewed March 29, 2025

    Nothing but good things to say about Veterans United. The entire team made me feel welcome and kept me informed on every aspect of purchasing a house. Working with this team, especially for purchasing a house over 2000 miles away, made the home buying process smooth and stress free. I will highly recommend this organization to others.

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    Staff

    Reviewed March 27, 2025

    Very professional and they keep in contact throughout the entire process. Alberto told us exactly what would happened and made sure we got what we wanted. Would recommend to anyone looking to finance or refinance.

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    Customer ServicePunctuality & SpeedStaffLoan ProcessTransparency

    Reviewed March 27, 2025

    The fastest and most simplistic way to buy a new house! Step by step instructions and communication help guide the process along efficiently. From the Loan officer to the Veterans United approved Realtor, the process is very transparent and instructional on each step of the way. Any questions are answered promptly. This is hands down the best experience anybody could ask for.

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    Punctuality & SpeedStaff

    Reviewed March 22, 2025

    I'm a rideshare driver and never thought I could qualify for a mortgage. Other lenders in the past said getting a mortgage was impossible for a gig worker. Then I heard about Veteran United and 2 months later I'm writing this review from my new home. Words cannot describe what the wonderful people at Veterans United did for me.

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    StaffLoan ProcessHonesty & Transparency

    Reviewed March 18, 2025

    Honestly, thank you for making this process as easy on me as possible. It was nice to see loan documents as they became relevant instead of all at once and to have a knowledgeable team available to help me with this process. I am outstandingly busy with work most of the time and was able to work on things as time allowed while traveling to a few different places for work. There have been some unexpected things with the house that I really hoped would have been caught with the inspection, and not something I would have seen until renovations were underway, as I am pretty sure it is not okay to pull back baseboards and carpet while looking at a house you intend to buy. However, it is what it is, construction is underway, the house and property are exactly what I was looking for (wanted something I could remodel and improve upon) and VU and the team made the process very easy and streamlined. Thanks for everything.

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    Reviewed March 11, 2025

    We had some hiccups on the seller's side, but Veterans United was awesome, never had a home buy experience as smooth and glitch free. I will be returning as a customer and recommend them to my veteran friends.

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    Staff

    Reviewed March 11, 2025

    My wife, our two children and myself were looking at being without a home. That is when we turned to Veterans United and all our prayers were answered! Their team was absolutely amazing! They made getting our dream home one of the most uncomplicated traditions we have ever gone through. Trey, Anthony and Kayla, my family and I can not thank you enough! We would not have been able to do any of this without you guys! you really did help make our dreams come true!

    The ** family

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    Customer ServicePunctuality & SpeedStaffLoan ProcessTransparency

    Reviewed March 9, 2025

    Working with Veterans United Home Loans was an outstanding experience, and I can’t say enough good things about my amazing team: loan officer Ross Pierson, concierge Megan **, and loan coordinator Kristine **. From the very beginning, they went above and beyond to make my home buying journey smooth, stress free, and even enjoyable. Ross was incredibly professional, knowledgeable, and always quick to answer my questions with clear explanations. Megan provided exceptional support as a concierge, ensuring I had access to all the resources I needed and guiding me through each step with care and attention to detail.

    Kristine was equally amazing, keeping everything organized and on track while making the process feel seamless. Their teamwork, communication, and genuine dedication to helping me purchase my dream home were truly unmatched. They made a process that could have been overwhelming feel manageable and even exciting. Thanks to Ross, Megan, and Kristine, I was able to close on my new home without any issues, and I couldn’t be happier. I highly recommend Veterans United to any veteran looking to buy a home, this is a team you can trust to have your back every step of the way. Thank you all for making my dream a reality!

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    StaffLoan Process

    Reviewed March 9, 2025

    Veterans United Home Loans has a great team of individuals that are relentless and passionate about getting their clients into their dream home. Highly recommend to anyone who is a first time home buyer. They guide you throughout the whole home buying process and have several professionals for all areas of services required.

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    CoverageStaff

    Reviewed March 8, 2025

    I want to thank all the team from Veterans United headed by Kelly **. Such excellent service all the way through. The team were always gracious with me and never in a hurry. I would recommend their integrity with taking care of their clients. I just purchased a condo and am so thankful I found Veterans United and Kelly and her team for the positive experience I experienced. Thank you Kelly and the team for all you did in the purchase of my new home. God Bless You All, Suzanne **

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    Reviewed March 6, 2025

    They me feel like I had the whole team working with me. I never felt alone in the process. Any question I had they was on it... Ty and his team are the best... I feel like I have a new financial home..

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    Verified purchase
    Staff

    Reviewed Feb. 28, 2025

    Veterans United has formed a robust and very efficient team. I am extremely impressed with every person I interacted with throughout this process. I was always in the loop and kept informed throughout every step of the way. If anybody in my life wishes to utilize their VA benefit to purchase a home, I know that I can say with confidence that Veterans United will be the best place for them to start. Thank you to the team for all of your exceptional work.

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    Customer ServiceStaffEase of UseHonesty & Transparency

    Reviewed Feb. 28, 2025

    Veterans United was fantastic in sorting out our family's strange situation having moved from overseas. They kept in constant communication along the way, giving HONEST and DIRECT feedback as needed. Their platform is particularly easy to navigate, simplifying the process.

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    Staff

    Reviewed Feb. 25, 2025

    Both Heidi and Holly always kept us in the loop and took the extra steps to walk us through the process. They were both professional, proficient, proactive AND personable. We could not have done it without them!

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    Staff

    Reviewed Feb. 25, 2025

    I wanted to say from my heart, thank you for making my American dream come true. I have a home my wife loves, my family was in tears because buying a home seemed so out of reach, and we all struggled to get here but my VA home team has been incredibly helpful and supportive even when I had personal obstacles. They worked with me on my credit and had patience. If it happened for me, it could happen for ANYBODY!

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    Customer ServicePunctuality & SpeedStaffLoan Process

    Reviewed Feb. 22, 2025

    The whole team did phenomenal and had top-tier professionalism and communication not only with me but with each other so that everyone knew what was going on at all times. Fast pace can sometimes allow for mishaps but this loan processing team was efficient and trustworthy every step of the way!

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    Staff

    Reviewed Feb. 14, 2025

    This was by far the easiest home buying experience. The team took amazing care of us. It feels wonderful to have such peace of mind after such a monumental purchase- Attention to detail and genuine customer-based service was at the forefront of everything that our team at Veterans United did. This is our second home-buying experience with VU. If we ever need to buy in the future, we know just where to turn. Thank you!

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    TechPunctuality & SpeedStaffLoan Process

    Reviewed Feb. 13, 2025

    From the time of application to clear to close was less than 30 days, we were even able to close 2 days earlier than our contract deadline. THAT IS AMAZING FOR VA LOAN! SHOUT OUT to the processor Jake **, he worked his tail off, getting this done as quickly as possible THANK YOU JAKE!!! The entire team was amazing to work with!

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    Customer ServiceStaff

    Reviewed Feb. 12, 2025

    Veterans United did phenomenal! This team kept in touch with me for approximately TWO-YEARS when I had initially thought about buying a house and contacted them to when I was ready and committed to do so. They were always checking in on my status and how I was doing until I was ready to pull the trigger! I found this checking in to be awesome and it created loyalty from me to them. Chris knew my deal so well that I could ask him via several different modes of communication at any time of the day that he would be able to give me current and detailed numbers and, or status of everything. I am now a first-time Veteran home-owner and thank Veterans United for EVERYONE's diligent work and stellar service delivery. I look forward to working with you all AGAIN!

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    Staff

    Reviewed Feb. 12, 2025

    Veterans United helped us throughout our journey to become first time homeowners. They have an exceptional team that follows and guide us through the process. Thank you for all you do for Veterans and their families.

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    StaffLoan Process

    Reviewed Feb. 8, 2025

    We used Veterans United as our mortgage broker for our home loan. they have a great app that makes it super easy to upload documents and our agent. Tim made everything easy and stress-free. I completely recommend them and would recommend them to my friends and to family in the future.

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    Staff

    Reviewed Feb. 8, 2025

    Thank you all so much! Home buying was a breeze with all of you as our team, my family and I can not thank you all enough! From the very start all the way through we felt well taken care of. As a first time home buyer, this was way easier than what I expected and I attribute the ease to the great team of people I had working with me at Veterans United.

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    Reviewed Feb. 8, 2025

    I had lots of questions, and there was always someone available to answer them. If you’re a veteran and buying a home, I can’t imagine why you’d pick another company over this one. They are really good at every aspect of the home-buying process.

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    Verified purchase
    CoverageStaffBillingLoan ProcessRates

    Reviewed Feb. 5, 2025

    I've tried and tried and tried to get some sort of loan after being in my home for 20 years. Wells Fargo Home Mortgage refused to help (even though I had 5 times the amount of equity in my home over what I was asking to replace a collapsed sewer line). Veterans United took the actual time to listen to my issues and needs and converted my "either/or" into an "and" situation: refinanced my mortgage, paid off some high interest bills, and was able to get me enough cash-in-hand for my sewer line replacement. AWESOME AND EXTREMELY RECOMMENDED!

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    Customer ServicePunctuality & SpeedStaffLoan Process

    Reviewed Jan. 28, 2025

    This is the third time we've used Veterans United for our mortgage needs. The first was a refinance and the other two were home loans. We have not had any issues or concerns each time we used them. The team is friendly, professional and passionate about the services they provide. They respond to any questions or issues quickly and explained any part of the process that we didn't understand. Krystal ** and Grace ** are an amazing team. The builder of our most recent home said that Grace was one of the best mortgage lenders that they ever dealt with. We would not hesitate to use them again for any future mortgage needs.

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    Verified purchase
    Staff

    Reviewed Jan. 24, 2025

    Veterans United is one of the most professional agencies I have ever worked with! They made buying my home easy! I would recommend them to anyone! No matter what obstacles arose, they did their absolute best to overcome them and ensure my paperwork was to the very highest of standards.

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    Loan Process

    Reviewed Jan. 17, 2025

    My father passed, leaving the farm to my older sister, and leaving me with all the equipment and tools. My dream was to purchase the farm from my sister, and keep the home we grew up in. Today 1/17/25, I was informed the farm is registered in MY Name, and my Wife's! I am very pleased with Veterans United Home Loans. If you're free on July 4th, 2025, Come to the Lake, on the farm, for a Party! FARM FEST 2025!

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    Staff

    Reviewed Jan. 14, 2025

    Very attentive and responsive during the whole process. Document upload was easy and efficient. They also worked well with my real estate agent from the day we made an offer all the way to the day we closed.

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    Loan Process

    Reviewed Jan. 13, 2025

    Veterans United is awesome. We found a house and were assigned a realtor. The whole process took about a month and we had keys in hand to move in. This was by far the smoothest transaction we ever seen when purchasing a home. I really recommend Veterans United when applying for a VA Loan.

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    StaffBilling

    Reviewed Jan. 13, 2025

    The initial process was great. Had a great team. The minute we closed I found the credit cards they promised to pay off has not occurred, every though I've asked several times when this would happen. It hasn't helped yet. Closed on November 27 it is now January 13. Can't say much for the service I have received.

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    Staff

    Reviewed Jan. 1, 2025

    This was my second time working with Veterans United for my home-buying journey, and I couldn’t be more impressed. I was absolutely shocked that they managed to exceed the amazing experience I had the first time! From start to finish, the team was professional, attentive, and went above and beyond to make the process smooth and stress-free. Their dedication to helping veterans like me achieve homeownership is unmatched, and I couldn’t be more grateful. I will always trust and recommend Veterans United to anyone looking for a seamless home-buying experience.

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    Sales & MarketingStaffRates

    Reviewed Dec. 25, 2024

    They really helped me. No pressure selling, no game playing, and no rate switching. They have the experts and the reps that have/will guide me from cradle to grave with this home sale. And now, I actually look forward to the next purchase.

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    Customer ServiceStaffBilling

    Reviewed Dec. 24, 2024

    If there were zero stars I would give it. This is not a "veteran" friendly organization. They are just another bank with the word "veteran" in the title. They are not following the VA's requests on how to treat veterans that are experiencing hardship. Although I am on a repayment plan for past due mortgage installments, they continue to report to the credit bureaus that I am delinquent and bombard me with endless calls about my account being delinquent.

    The straw that broke my back was they "somehow" located one of my relative's phone numbers and harassed him about my whereabouts because I'm not picking up the phone to listen to endless repeated calls about me being delinquent, when I already have been compliant with the payment plan agreed upon. Worse, I got behind in my mortgage payments because I have an ongoing lawsuit against the seller of the home, where I asked Veterans United to help me and "crickets". They are garbage, they don't care about veterans - much less anyone but themselves. And even when you have a repayment plan, they still harass you. Shame on them.... Shame on them.

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    Punctuality & SpeedMaintenanceStaffLoan ProcessResolution

    Reviewed Dec. 23, 2024

    I was blown away by the professionalism and amount of care that Veterans United loan team provided. Before I went to Veterans United, I was working with Navy Federal and the moment I had an issue/road block with my loan process that prevented me to buy the home immediately, I was immediately cut off and told that I was not eligible and come back when I am. However, Jay ** (Loan Officer) took the time and looked into my case and explained the reason in full. A few months later after I fixed the issues I was able to closed on my home without any issues. Overall, I am completely satisfied with the outcome and I can't ask for more. Definitely 10/10 stars!

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    Customer ServicePunctuality & SpeedRates

    Reviewed Dec. 20, 2024

    Veterans United really came through for me. Above and beyond. From beginning to end there was quick communication. I highly recommend them to friends. They handled my difficult family with ease. I got a great interest rate when others were high.

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    Staff

    Reviewed Dec. 18, 2024

    Very Professional and Friendly Team. Thank you for the best first time home buying experience. It was good to have a team familiar with the area and have a good knowledge of resources to assist with. Thank you for everything.

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    Staff

    Reviewed Dec. 14, 2024

    This is our second home purchase and second time using Veterans United. Each time the team has made us feel like we are their only clients and have made themselves available any time of day. We value their commitment to serving veterans and their families and would recommend them to any service member buying a home.

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    StaffLoan Process

    Reviewed Dec. 13, 2024

    My loan team was amazing. Thank you so much. I love my house! I got so lucky that Veterans matched me with Amy my realtor. She definitely is the reason why I was able to close in time with assisting the sell of my mobile home. She loves and cares about what she does and it shows.

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    Staff

    Reviewed Dec. 13, 2024

    Very unproblematic and smooth homebuying experience. When in doubt choose Veterans United. Friendly, responsive and helpful in every aspect that comes to mind in buying a home. Will use veterans United every time I deal with real estate.

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    StaffLoan Process

    Reviewed Dec. 10, 2024

    Chris ** was attentive and professional throughout this loan process. Chris definitely has the strive and knowledge in this field. Chris went above and beyond to help my husband and I get the best deal.

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    Staff

    Reviewed Dec. 10, 2024

    CJ and his team have been one of the most helpful set of people during my home buying experience. Veterans United has answered all of my questions and maintained a level of professionalism that I couldn't be happier with. They kept myself and my family in the loop about homes in the area, items for consideration and all options I could look into overall. I greatly appreciate all of their help.

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    Reviewed Dec. 8, 2024

    Veterans United made sure I knew the steps and information I needed to keep moving forward. I was not frustrated one time because they really wanted me to get the right house for me even though it took 3 houses.

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    Staff

    Reviewed Dec. 7, 2024

    I want to just thank the team for everything. Your efforts have maybe our dream of owning a home a reality. The easy and accessible approach really helped guide us. My wife and I are no longer dreaming thank you!

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    Customer ServiceSales & MarketingStaffEase of Use

    Reviewed Dec. 5, 2024

    This is my third time working Dan and his team at Veterans United. Excellent service throughout the entire process. Consistent communication, easy to follow instructions and a user friendly website and mobile app. Highly recommend them.

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    Reviewed Dec. 2, 2024

    It took years and I never thought I would ever be able to own my own home, but Veterans United worked with me and it took 4 years but I now own my adorable 3 bedroom 2 bath dream home. I could not have made this happen without my financial team. I'm forever grateful to each of them.

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    Rates

    Reviewed Nov. 25, 2024

    Veterans United truly takes its commitment to serving veterans seriously. Throughout the entire process, I felt confident that they had my best interests at heart. Their expertise in navigating the home-buying process for veterans is unmatched, and they provide all the tools and resources needed from start to finish. I highly recommend Veterans United to anyone looking to purchase a home. Their dedication and knowledge make them an invaluable partner in this journey.

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    Online & AppStaffEase of UseLoan Process

    Reviewed Nov. 20, 2024

    Veterans United and Alex, my loan officer, is great to work with! The experience from start to finish is easy and streamlined and the UI of the website is very easy to navigate. Highly recommend checking out Veterans United if you are eligible and seeking a VA loan.

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    Contract & TermsStaff

    Reviewed Nov. 9, 2024

    The team was amazing from start (credit repair) to finish (closing day), handled everything seamlessly, and helped me get through some very stressful moments when my first purchase agreement fell through due to unforeseen circumstances. Every person I worked with in the company was very friendly, knowledgeable, and professional. I would highly recommend VU to any Veteran looking to purchase a home.

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    Staff

    Reviewed Nov. 5, 2024

    I love this company. They helped me and my family secure a house and it has become a home. Thanks Aaron. I have totally recommend this company namely Aaron and his team. They sent multiple gifts and made this experience very positive.

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    Staff

    Reviewed Nov. 1, 2024

    Having to have Veterans United as my partner in buying the house gave me the peace of mind. The team of Julia, Sarah, and Jesse is the greatest thing that happened in my life and I considered it for my lifetime. Because without them, I will not able to purchase the home that I wanted. They guided me to the whole process of buying the house, communicated me the important details and information almost everyday. Julia and Sarah are hands down OUTSTANDING and AMAZING person.

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    Customer ServiceEase of Use

    Reviewed Oct. 31, 2024

    Overall my purchase with Veterans was the best one I ever had as this was my first experience. The were very communicative and their documents portal submissions is very detailed and easy to use. Without spending much time on the phone you already know what is needed from you to push through closing!

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    Customer ServicePricePunctuality & SpeedLoan Process

    Reviewed Oct. 31, 2024

    Veteran United is one of the best lenders I recommend for service members. Quick and easy loans process at no cost to borrowers and quick response to customers. I was lucky to work with Zach and Codi who made everything easy for me. Definitely recommend.

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    Staff

    Reviewed Oct. 29, 2024

    It was an outstanding experience to work with Clayton again and Brenden. I would recommend any and every veteran looking for a smooth process and skilled team to work with Clayton and his team. Growing up owning and refinancing always seemed so daunting however Clayton not only made buying my house so effortless, seamless and smooth but also the refinance. I’m not sure if they get awards by Clayton and his team definitely deserve one.

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    Customer ServiceBilling

    Reviewed Oct. 24, 2024

    It has been a pleasure working with Bill ** from the very beginning of my home buying journey. His attention to detail and clear communication kept me well-informed throughout each step of the process.

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    Veterans United Home Loans Company Information

    Company Name:
    Veterans United
    Website:
    www.veteransunited.com