Buyer's Choice Award Winner

Veterans United Home Loans Reviews

4,918,519reviews on ConsumerAffairs are verified
  • We require contact information to ensure our reviewers are real.
  • Our moderators read all reviews to verify quality and helpfulness.
  • We use intelligent software that helps us maintain the integrity of reviews.

About Veterans United Home Loans

Veterans United Home Loans (NMLS #1907) is a mortgage lender headquartered in Columbia, Missouri. It specializes in U.S. Department of Veterans Affairs (VA) loans for home purchases and refinances. Veterans United services loans in all 50 states and offers online support for customers who don’t live near a physical branch.

Visit www.veteransunited.com
Pros
  • Specializes in VA loan programs
  • Purchase and refinance options
  • Available nationwide
Cons
  • Only has 24 branches across 17 states
  • Website is difficult to navigate

Veterans United Home Loans Reviews

Filter by Rating

  • (2,217)
  • (24)
  • (2)
  • (13)
  • (53)

Popular Mentions

    How do I know I can trust these reviews about Veterans United?
    • 4,918,519 reviews on ConsumerAffairs are verified.
    • We require contact information to ensure our reviewers are real.
    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.
    Top reviews
    • Top reviews
    • Recent
    • Oldest
    • Most helpful

    A link has directed you to this review. Its location on this page may change next time you visit.

    How do I know I can trust these reviews about Veterans United?
    • 4,918,519 reviews on ConsumerAffairs are verified.
    • We require contact information to ensure our reviewers are real.
    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.
    Page 3 Reviews 35 - 235
    Profile pic of the author.
    Staff

    Reviewed June 27, 2026

    Fahad and his team were absolutely amazing. Our home search was quite long but he there the entire step of the way, made the home buying process very easy and stress free.

    Thanks for your vote!
    Profile pic of the author.
    Punctuality & SpeedStaff

    Reviewed June 26, 2026

    Very easy to go through the home buying experience for the first time with Veterans United. From the lender to the realtor everything was handled perfectly and any questions were always answered. The website was also a huge help with their checklist to make sure I had everything I needed to close quickly.

    Thanks for your vote!

    Reviewed June 26, 2026

    The people in this company go above and beyond to give you the comfort and confidence in such a big decision buying a home, I couldn’t have asked for a better team and process.

    Thanks for your vote!

    Reviewed June 25, 2026

    Made everything so simple and hassle free. Highly Recommend.

    Thanks for your vote!
    Customer ServiceStaffTransparency

    Reviewed June 24, 2026

    Matt ** with Veterans United and his team were absolute blessings. They made the house buying process go very smoothly and I would absolutely work with them in the future. Through calling and keeping constant updates, to helping my wife and I understand the process better, They made this process much easier on my family. I would recommend them to anyone who asked.

    Thanks for your vote!
    Profile pic of the author.
    StaffLoan Process

    Reviewed June 24, 2026

    The team was professional, knowledgeable, and very efficient when it came to our loan. They were able to close on our home with an extremely tight clear to close date and performed very well.

    Thanks for your vote!
    Profile pic of the author.
    Staff

    Reviewed June 24, 2026

    Jake has definitely made my first time home buying experience a lot easier and is very good at explaining stuff in detail so I could better understand the process!

    Thanks for your vote!
    Profile pic of the author.

    Reviewed June 23, 2026

    10/10 highly recommend. Dorian was awesome and made my first home buying purchase smooth and simple.

    Thanks for your vote!
    Punctuality & SpeedStaff

    Reviewed June 23, 2026

    Working with Veterans United was an incredible experience. As a first time home buyer and now a first time home owner the process was made very easy and fast. I am thankful to have worked with such an amazing team.

    Thanks for your vote!
    Staff

    Reviewed June 22, 2026

    I now own a home. Thanks to Gavin and the team at Veterans United. They helped me finally achieve a lifelong dream. Thank you.

    Thanks for your vote!
    Staff

    Reviewed June 22, 2026

    I put off buying a home for over 20 years. It was too confusing and overwhelming. I finally reached a point where it could not be put off any longer and the thought of it just terrified me. The team at Veterans United made the process as easy as it could be. Every step was explained thoroughly to me and the team checked in often to see if I needed help and how I was progressing. The hardest part was finding the right house. I should have taken this step 20 years ago.

    Thanks for your vote!
    Profile pic of the author.

    Reviewed June 21, 2026

    I never thought I’d own a home. Thanks to Veterans United, I’m sleeping in my own home and property. 😊

    Thanks for your vote!
    Profile pic of the author.
    CoveragePricePunctuality & SpeedStaffLoan Process

    Reviewed June 20, 2026

    The process of getting my loan was effortless! Ashley was was amazing agent! She was always quick at getting back to us for any questions we had! Once we got with Dene, she was on it! Making sure we had everything for our checklist was a breeze and was so helpful when we couldn't find something! Colleen also was so sweet and helpful when finding anything outside the loan with the best quote for insurance, security system & more! Like I said effortless! Beyond happy with my experience!

    Thanks for your vote!
    Profile pic of the author.
    Customer ServiceStaffLoan Process

    Reviewed June 18, 2026

    Many still cringe when they hear VA loan, but Bryant and Codi were so personable and helpful. They were on top of everything, very responsive and respectful, both by email and phone. They made sure the deal went smooth and exactly closed on time (which was new for me). I would definitely recommend Veterans United, Bryant ** and Codi ** to any buyer looking for a VA loan.

    Thanks for your vote!
    Profile pic of the author.
    MaintenanceStaff

    Reviewed June 18, 2026

    As a first-time home buyer and now owner, Veterans United made it incredibly easy and handled everything perfectly while I was stationed overseas. They were on top of it when the offer needed to get submitted within 2 days of working with me. From working with the sellers, maintenance, local companies for inspections, appraisals, and negotiation, I am beyond satisfied with their professionalism and commitment to excellence.

    Thanks for your vote!
    Profile pic of the author.
    Staff

    Reviewed June 17, 2026

    Veterans United was amazing to work with. They guided us from beginning to end, and were helpful every step of the way!

    Thanks for your vote!
    Customer ServicePunctuality & SpeedStaff

    Reviewed June 17, 2026

    Ta'tianna was so so so wonderful. She always got back to me super quick and gave me every detail I needed. This was my first time buying a home and I felt confident and taken care of with my team.

    Thanks for your vote!
    StaffCommunication

    Reviewed June 17, 2026

    Veterans United provided an exceptional service from the first contact to the closing of my new home. From the beginning, Kody and his team did an excellent job of keeping me informed and stayed on task through every step of the home-buying process. Thank you to the team who made me feel like a valued client. My heart is overwhelmed with gratitude.

    Thanks for your vote!
    Profile pic of the author.
    Customer ServiceRates

    Reviewed June 17, 2026

    Jeremy and his team are absolute miracle workers. Other companies didn't want to work with us or led us lots of letdowns. Jeremy picked us up and got us approved and into our home seamlessly. Communication was great, the rates were better than anything else we could find and closing was a breeze thanks to his teams homework.

    Thanks for your vote!
    Profile pic of the author.

    Reviewed June 17, 2026

    Buying a home was not the best experience for us, but Vets United was there for us every step of the way. I probably would’ve giving up if it wasn’t for Shane and his team. Thanks for everything you did for our family.

    Thanks for your vote!
    StaffTransparency

    Reviewed June 16, 2026

    Everyone was extremely helpful during our process, Candy was awesome, gave us guidance and kept us updated through all the process.

    Thanks for your vote!
    Profile pic of the author.
    Staff

    Reviewed June 16, 2026

    Robert was very responsive when I had questions and made the buying process extremely smooth.

    Thanks for your vote!
    Profile pic of the author.
    Loan Process

    Reviewed June 16, 2026

    My home purchase experience with Veterans United Home Loans was smooth and stress free! They made every step super easy and answered any questions I had immediately!

    Thanks for your vote!
    Profile pic of the author.

    Reviewed June 16, 2026

    Nick and Christie were just the Best! Kept me informed, answered all of my questions, and made me feel 100% confident in my home buying experience.

    Thanks for your vote!
    Profile pic of the author.
    TransparencyCommunication

    Reviewed June 16, 2026

    I never imagined that I would be able to qualify for a home that was not a fixer-upper. Thanks to Ben and several others at Veterans United, I have been blessed with being able to move my family into a beautiful home that had everything we wanted in a home. Ben and his team made sure that I had everything I needed to qualify and kept me updated on the process without me needing to ask.

    Thanks for your vote!
    Profile pic of the author.

    Reviewed June 15, 2026

    Process was super simple thanks to the Veterans United team.

    Thanks for your vote!
    Profile pic of the author.
    Customer Service

    Reviewed June 13, 2026

    Great customer service buying experience with Emmy ** and Jared and Jason

    Thanks for your vote!
    Profile pic of the author.
    StaffLoan Process

    Reviewed June 13, 2026

    My loan team was absolutely amazing! They made the whole process easy and smooth. They made this the best loan process I have ever been through (I have done this 3 times before).

    Thanks for your vote!
    Profile pic of the author.
    Customer ServiceStaffLoan Process

    Reviewed June 13, 2026

    I had an outstanding experience working with Brian as my loan officer. From the very beginning, he was professional, knowledgeable, and always available to answer my questions. The loan process can often feel overwhelming, but Brian made everything simple and stress-free. He guided me through every step, kept me informed throughout the process, and worked hard to ensure everything stayed on track. His attention to detail, dedication, and commitment to providing excellent customer service gave me complete confidence from start to finish. Thanks to Brian's expertise and persistence, I was able to secure my home loan smoothly and successfully. I truly appreciate all of his hard work and would highly recommend Brian to anyone looking for a trustworthy, responsive, and experienced loan officer. Thank you, Brian, for making this important milestone possible!

    Thanks for your vote!
    Profile pic of the author.

    Reviewed June 11, 2026

    I am glad I made the right choice to go with Veterans United.

    Thanks for your vote!
    Profile pic of the author.
    Staff

    Reviewed June 10, 2026

    Shandler and the team was outstanding, process was very easy.

    Thanks for your vote!
    Profile pic of the author.
    Punctuality & SpeedStaffLoan Process

    Reviewed June 10, 2026

    Hunter ** and his team are absolutely top notch. They are beyond reproach, extremely knowledgeable, and go above and beyond to accomplish their mission of getting you approved from a home loan. Hunter and Co work fast and efficiently to get all required documents submitted properly the first time correctly!

    Thanks for your vote!
    Profile pic of the author.
    Customer ServiceStaff

    Reviewed June 9, 2026

    I am still in awe of how accessible and kind Austin and his team were. Whenever I had a question or idea, they responded instantly and thoroughly. Austin and his team were reassuring when things got intimidating, congratulatory when we got it done, and wonderful overall.

    Thanks for your vote!
    Profile pic of the author.
    StaffLoan Process

    Reviewed June 9, 2026

    I love working with Jeremy and his team. I have gotten a loan and refinance with him and his team. Doing the refinance was such an easy process and stress free. You guys are amazing. Thank you for all you do!

    Thanks for your vote!
    Profile pic of the author.
    Punctuality & Speed

    Reviewed June 8, 2026

    This has been one of the most enjoyable experiences I ever had....spending money! However, working with my realtor and the whole Veteran United team, I'm not only satisfied with the whole experience, but especially the fast turn-around time. It felt so good when they put the keys to my new home in my hands. Thanks to each and every one associated with my home purchase!

    Thanks for your vote!
    Profile pic of the author.

    Reviewed June 8, 2026

    I felt no pressure or heartaches during the entire process. It was easy and smooth! 100% recommend!

    Thanks for your vote!
    Staff

    Reviewed June 7, 2026

    Everyone was very helpful! Always keeping you in the loop of what’s going on and willing to explain for any questions you may have.

    Thanks for your vote!
    Profile pic of the author.
    Customer ServiceStaff

    Reviewed June 7, 2026

    I recently purchased a new home using Veterans United, and I cannot say enough great things about the experience—especially working with Tim **. From the very beginning, Tim was professional, knowledgeable, responsive, and genuinely invested in helping me through the home-buying process. Buying a home can be stressful, but Tim made everything simple and easy to understand. He was always available to answer questions, kept me informed every step of the way, and made sure everything stayed on track from application to closing.

    What stood out most was his dedication to customer service. I never felt like just another client. Tim truly cared about helping me achieve my goal of homeownership and went above and beyond to make the experience smooth and stress-free. If you’re a veteran or anyone looking to purchase a home, I highly recommend Veterans United and especially Tim **. Thanks to his hard work and expertise, I am now enjoying my new home. Five stars all the way!

    Thanks for your vote!
    Profile pic of the author.
    Customer ServiceStaff

    Reviewed June 6, 2026

    Ken ** was an outstanding professional in his services. His responsiveness, communication, and financial savvy is truly impressive. His outmatched skills were evident in answering our inquiries with providing context and education. I will no doubt recommend him to anyone who wants 5 star service in financing a home.

    Thanks for your vote!
    Profile pic of the author.
    PriceLoan ProcessRates

    Reviewed June 6, 2026

    Steve ** and his team did a great job getting me a loan at a good price and rate. They communicated well and had everything streamline for me.

    Thanks for your vote!
    Customer ServicePunctuality & SpeedStaff

    Reviewed June 6, 2026

    Evan ** and his team were amazing from start to finish. My wife and I were first time home buyers. We thought we would rent forever. Not only was the response to my application quick, it was also stress free. As someone who has never done this before, I believe I asked some stupid questions and sometimes the questions would come to me the middle of the night. The team did not seem frustrated or take a long time to respond. I cannot recommend this company or the team who worked with me more. It did not feel like I was working with a business, it felt more like working with a family. A million thanks to Evan and his team!

    Thanks for your vote!
    Profile pic of the author.
    Staff

    Reviewed June 5, 2026

    Amazing team, I felt very safe and backed up by a great team of professionals.

    Thanks for your vote!
    Profile pic of the author.
    StaffLoan ProcessHonesty & Transparency

    Reviewed June 5, 2026

    Honestly I was worried going into the process as a first time buyer but everyone was so helpful through it all! Schandler and Rachel were super helpful through the process and were always honest with me about everything. I had a tight deadline I had to be at and they 100% pulled through for me. And thank you so much to the people I didn't get to talk to that helped with the loan. It means the world to me and my family that I can finally give my kids the stability I've always wanted them to have. I will never forget what y'all have done for me.

    Thanks for your vote!
    Profile pic of the author.
    Verified purchase
    Staff

    Reviewed June 4, 2026

    Daren B. has worked with me across multiple house and stays on top of it all even with having to work with his team. He makes sure along the way everything is going smoothly and helps with any and all questions. Love working with the VU and specifically Daren and looking forward to continue working with him and his team.

    Thanks for your vote!
    Profile pic of the author.
    Customer ServiceStaffLoan Process

    Reviewed June 4, 2026

    My loan team was ABSOLUTELY amazing!!! Their open communication and response times were fantastic! They seem to love their job and helping home buyers!!!

    Thanks for your vote!
    Profile pic of the author.
    Staff

    Reviewed June 3, 2026

    Brian was incredible, helpful from the moment we inquired about getting pre-qualified to the moment we closed out our new home. This was by far the easiest and less stressful home buying experience. I would highly recommend.

    Thanks for your vote!
    Profile pic of the author.
    Transparency

    Reviewed June 3, 2026

    As painless as it gets for a Re-Fi, I don't even think I had to send any updated docs. All my debt is paid off and my monthly cash flow will increase significantly. Jason and Tiffany are an A+ Mortgage team, thanks again Jason and Tiffany!

    Thanks for your vote!
    Profile pic of the author.
    Customer ServiceSales & MarketingOnline & AppStaffTimeliness

    Reviewed June 2, 2026

    Incredible: the best word to describe Jeremy and his team. My house hunting journey was a long four months. Lost so many homes trying to use a family friend realtor. But, Jeremy was supportive and responsive even after work hours to keep me moving forward. Multiple approval letters within minutes of requesting them; phone calls with advice and guidance; and finally, an aggressive realtor to get the job done! Veterans United has perfected the app and saved me time and money by providing thorough instructions for each step. I just can’t be happier with the results. They are truly veteran friendly and dedicated to success. After 23 years of service and more than 20 houses, I am finally home.

    Thanks for your vote!
    Profile pic of the author.
    Punctuality & SpeedStaff

    Reviewed June 2, 2026

    First-class experience. Nick and Anna and the rest of the team worked hard for us. We could have closed 2 weeks early if we wanted to. The process is very streamlined and efficient. I felt over-informed every step of the way. 10/10 would recommend to any Veteran thinking of buying a home.

    Thanks for your vote!
    Profile pic of the author.
    Customer ServiceStaffTransparency

    Reviewed June 2, 2026

    Everything was great. From start to finish Torri and the team had my back, ensured I was setup and good to go, and took so much stress off of me. Torri especially did such a great job with consistent, clear communication, making sure I was up to date on everything, and made sure I had all the information I could possibly have.

    Thanks for your vote!
    Profile pic of the author.
    CoveragePricePunctuality & SpeedStaffLoan Process

    Reviewed June 1, 2026

    I'm a veteran and I went to Veterans United Home Loan for a Townhouse I was looking to purchase with my son. I had to do a conventional loan because they told me I could not use my VA benefits when purchasing a home with any but a spouse. Because I was purchasing with my son I could not use VA benefits. So this was my first conventional loan. VUHL had a program to give a separate Downpayment loan. I was asked to put down $5000 and was told this money would go to the Downpayment. In the end the title company used my money for the closing costs even though I had a deal where the seller was covering closing costs.

    In the end none of my $5000 went to the downpayment loan. Also, I had less then 20min to review the final docs because I was out of state for the closing and VUHL was late getting me my paperwork. I'm on a fixed income. I am a Disabled Vet, and I feel very ripped off. Dan ** was my loan officer. Even if this is my mistake because I never did this kind of loan before, I don't understand why they said this money was going one place and then it went somewhere else, Oh and they profit from this.

    Thanks for your vote!
    Profile pic of the author.
    Customer ServiceTechPunctuality & SpeedMaintenanceStaffBillingRates

    Reviewed June 1, 2026

    The only reason the rating is lower is because of O'Neil our real estate agent. The rest of our staff Brandon, Doug and Desi were outstanding to work with during our home buying process. O'Neil was strong at the beginning of the process, particularly when it came to scheduling showings, building rapport with the sellers, and understanding our needs as buyers. However, several important details were not effectively communicated to the sellers or properly reflected in the contract documentation.

    This led to significant complications, including an unnecessary overlap of rent and mortgage payments for a month, despite our clearly expressing the importance of coordinating timelines to avoid that situation. Additionally, the washer and dryer were not included in the contract, an oversight that created further issues. He also failed to include the whole-house water softener system in the appliance section of our initial offer.

    We were also disappointed with the handling of repair negotiations and documentation. The initial repair concerns we identified were not fully included in the first repair request draft, and it took several revisions before all of the repairs we considered most important were properly documented and presented. We felt we had to repeatedly review and correct documents to ensure our priorities were accurately represented. Furthermore, we felt that we had to continually push for communication with the sellers regarding repairs and advocate for more significant issues to be addressed before closing. We expected stronger negotiation on our behalf concerning both repairs and contractual details.

    While O'Neil demonstrated strong interpersonal skills and was attentive during showings, the repeated omissions, documentation errors, and lack of proactive advocacy throughout the transaction created unnecessary stress and complications during an already complex home-buying process. It was clear that once we went into contract negotiations on a home that O'Neil was only concerned with closing on the home as soon as possible to obtain his commission.

    Thanks for your vote!
    Profile pic of the author.
    StaffHonesty & Transparency

    Reviewed June 1, 2026

    Outstanding experience with the whole process. Joel and his team were amazing to work with, they eased my mind when I had worries, reassured my doubts and were completely open and honest every step of the way. I would highly recommend this team to any of my fellow veterans. Extremely thankful to have worked with Joel, Lindsey and the whole Veterans United group. First we were strangers, but closed as family. Thank you for making a dream come true.

    Thanks for your vote!
    Coverage

    Reviewed May 31, 2026

    Kenny ** was extremely attentive and thoroughly covered every detail. Very personal and broke things down into layman's terms.

    Thanks for your vote!
    Profile pic of the author.
    Staff

    Reviewed May 29, 2026

    Excellent team, Jason C. And his team were there through every step walking it through and making it easy for me even buying remotely! Thank you!

    Thanks for your vote!
    Loan Process

    Reviewed May 29, 2026

    Best loan company ever. Period. Big Shout out to Jodi **.

    Thanks for your vote!
    Profile pic of the author.
    Staff

    Reviewed May 28, 2026

    Aaron and his team were AMAZING!!! I have never worked with such an amazing team. He answered all of my questions and concerns. I would highly recommend working with him.

    Thanks for your vote!
    StaffHonesty & Transparency

    Reviewed May 28, 2026

    As a Gold Star wife it was an emotional time purchasing a new home without my husband and I was hoping it wouldn't be too overwhelming. I can honestly say that everyone involved at VU made this process pleasant for me. Everyone was professional and attentive to my questions or concerns and always made me feel at ease. I really appreciate everything you all have done for me!

    -Michelle N

    Thanks for your vote!
    Customer ServicePunctuality & SpeedRefunds & PayoutsResolution

    Reviewed May 27, 2026

    Waited over 30 days for a refund check from overpayment of taxes that was supposed to be mailed and never was received. Called. Was told to send a direct deposit slip in. Did that, called to make sure it was received, it was. Everything was all set. A week later I get a call that the form wasn't good enough. Email a voided check from the same account as the direct deposit. The "Escalation Team" should all be Fired. Useless.

    Thanks for your vote!
    Profile pic of the author.
    Punctuality & SpeedStaff

    Reviewed May 27, 2026

    The whole process was made so easy because of Brad T. And Amanda **! They worked fast, communicated with us with ease, and just all around were amazing!

    Thanks for your vote!

    Reviewed May 27, 2026

    Way easier than I thought it would be, if I would ever need to buy another home, this is where I would come.

    Thanks for your vote!
    Profile pic of the author.
    CoverageMaintenanceStaff

    Reviewed May 24, 2026

    Michael was outstanding. It was our first time buying. Both him and his team were attentive and able to answer any questions readily. We had issues with the title company an hour prior to closing and Michael was able to fix it so we were able to close on our first home!

    Thanks for your vote!
    Punctuality & SpeedStaff

    Reviewed May 24, 2026

    I had a great experience with Veterans United. The team worked very professionally with the realtors and managed to close on my new home in less than 30 days. They were quick to solve every problem that arose during the process. I would certainly recommend the veteran united. As a first-time home buyer, I appreciate that they provide very clear details and explain everything thoroughly throughout the process. I am also very happy with my realtor (Lila from Century 21). She is extremely knowledgeable and a skilled negotiating agent, which has made this experience much easier. I would definitely recommend their services.

    Thanks for your vote!
    Profile pic of the author.
    StaffLoan Process

    Reviewed May 24, 2026

    Rob and his team were outstanding. There were no stress. They kept me informed and answered all my questions. They were very professional and was there for me right up to closing. I will definitely recommend Veterans United Home Loans to my friends and family. Thank you for a wonderful opportunity for me buying a home. I give them a 10. Best regards, Tawna **.

    Thanks for your vote!
    Profile pic of the author.
    Staff

    Reviewed May 23, 2026

    For this to be my first home buying experience, it was amazing! I've heard many people talk about how it's a hard process to purchase a home, but I didn’t even have to ask questions because all of my questions were answered before I had to ask. It was extremely smooth and easy. Will definitely use them again in the future!

    Thanks for your vote!
    Profile pic of the author.
    MaintenanceStaff

    Reviewed May 23, 2026

    Helped a lot with the entire process. Was informed on everything and any issues that came up and even informed us on how to fix and make sure the issues were taken care of.

    Thanks for your vote!
    Profile pic of the author.

    Reviewed May 23, 2026

    Very engaged throughout the process. Made the purchase a lot easier than I had expected.

    Thanks for your vote!
    Profile pic of the author.
    StaffTransparency

    Reviewed May 21, 2026

    Everyone who helped from start to finish was very thorough and helpful. They gave updated info right away and made the moving process really easy

    Thanks for your vote!
    Profile pic of the author.
    Punctuality & SpeedStaff

    Reviewed May 21, 2026

    The VU helped make our home buying process super quick and smooth, our team was great! Colin/Patrick were both amazing and took great care of us! The process was organized and conducted with utmost professionalism!

    Thanks for your vote!
    Staff

    Reviewed May 21, 2026

    Very professional and knowledgeable, questions, if any, were answered in a timely manner, very courteous and helpful from start to finish, I highly recommend Veterans United!

    Thanks for your vote!
    Profile pic of the author.
    Customer ServicePunctuality & SpeedStaff

    Reviewed May 21, 2026

    They were quick with response time, helped with everything possible, and handled every situation perfectly. The whole team was hands down great! They handled every emotion we had smoothly and were there for us every step of the way. Home buying is stressful but knowing they were doing everything possible to make this as smooth as possible made this enjoyable and low stress levels all the way through signing.

    Thanks for your vote!
    Profile pic of the author.

    Reviewed May 20, 2026

    These guys provided Super great service from cradle to grave!

    Thanks for your vote!
    Profile pic of the author.
    StaffLoan Process

    Reviewed May 19, 2026

    The overall process was extremely smooth and professional. Any questions I had, they were always there to help guide me through. They also made sure I knew what I needed to get done, and everything was laid out very nicely. I had the pleasure of working with Shane ** as my loan officer. He was beyond professional and always extended his hand for help throughout the whole process. He made sure everything went smoothly and done on time. Highly recommend them, they will take care of you and make the home buying process smooth!

    Thanks for your vote!
    Profile pic of the author.
    CoverageStaffLoan Process

    Reviewed May 19, 2026

    Matt and Michelle worked very hard and diligently to get the loan through underwriting. When we went to close on the house, all went very smoothly, and I really appreciate having the confidence in knowing that Veterans United helped me to get a loan for our dream house in Florida.

    Thanks for your vote!
    Punctuality & SpeedStaff

    Reviewed May 19, 2026

    Buying our home with Veterans United was wonderful! Nick, Eric and Kole helped us every step of the way and our realtor Stacy was amazing! Every step was handled expertly and quickly.

    Thanks for your vote!
    Profile pic of the author.
    Punctuality & SpeedStaff

    Reviewed May 18, 2026

    Very helpful personnel. Quick, knowledgeable, courteous.

    Thanks for your vote!
    Punctuality & SpeedStaff

    Reviewed May 18, 2026

    Amber ** with Veterans United was amazing in helping me purchase my first home. She was very responsive, listened to what I had to say, and let me know she is always available even after I closed on my home. Lastly, we closed in 17 days! I heard 30 days was fast, so 17 days should be some sort of record, right?!

    Thanks for your vote!
    Profile pic of the author.
    Verified purchase
    Punctuality & Speed

    Reviewed May 17, 2026

    Corey and his teammates made it simple to get the ball rolling for when we found our home, and the process of closing went just as quick and efficiently.

    Thanks for your vote!
    Profile pic of the author.
    StaffLoan Process

    Reviewed May 17, 2026

    With less than perfect credit, Veterans United was willing to work with me to get me into my home. Loan officer was on top of everything. Made sure to communicate with me about things that were required. Very friendly and understanding.

    Thanks for your vote!
    Profile pic of the author.
    Customer ServiceStaffLoan Process

    Reviewed May 16, 2026

    Brain is the best! The North Jersey housing market is challenging especially for VA loans because there are so few veteran buyers. Nevertheless, Brian got the entire condo VA approved and us Clear to Close in a little over 30 days which is tremendous. He responded to us in minutes. He demonstrated excellent proficiency and customer service.

    Thanks for your vote!
    Profile pic of the author.
    Loan Process

    Reviewed May 16, 2026

    All around, very great people from start to finish, and also getting me approved for the loan. They know what they are doing. I would highly recommend them. What do you have to lose?

    Thanks for your vote!
    Profile pic of the author.
    Staff

    Reviewed May 16, 2026

    The whole process and everyone involved were nothing short of amazing. So nice and knowledgeable. Whatever you guys are paying them it needs to be more because they are just that good!! Not pushy but always there to help and the knowledge to back it up. Top notch company.

    Thanks for your vote!
    Profile pic of the author.
    Staff

    Reviewed May 16, 2026

    Best home buying experience ever, you guys are amazing.

    Thanks for your vote!
    Profile pic of the author.
    Staff

    Reviewed May 16, 2026

    Team answered all my questions and were responsive, made the long process feel personable.

    Thanks for your vote!
    Profile pic of the author.
    Sales & Marketing

    Reviewed May 15, 2026

    When I started the process to buy my home I was nervous! I was especially nervous about financing. Scott was the first person I talked to. First thing he said was, "You can do this!" Everything on Veterans United's end was spectacular. Scott kept in constant contact with me. When he wasn't available his supervisor Mason stepped in. When things got rocky with my city's point of sale inspection they never abandoned me. Scott listened to me vent and always reminded me that it would work out. I would have done this a long time ago if I knew this team was there. My situation was different since I was coming from a lease to own, but they took that in stride and now we have our home. I can't say enough great things about Scott and Mason and all the people I worked with at Veterans United.

    Thanks for your vote!
    Profile pic of the author.

    Reviewed May 15, 2026

    Wonderful teamwork! Constant contact regarding next steps. 5 STARS!!!!!

    Thanks for your vote!
    Profile pic of the author.
    Punctuality & SpeedStaffLoan Process

    Reviewed May 14, 2026

    They took good care of me from the loan officers and the realtor. This process went by so fast and got into a new home so quickly. Thanks.

    Thanks for your vote!
    StaffLoan Process

    Reviewed May 14, 2026

    Mine was a different story. I chose to do all the foot work on the loan. Little did I know there would be so much to do to get to the closing date. It was a lot of work. but everything turned out fine. One thing I can say is we all become educated on a lot of paperwork and who needs what. And I think this will help in the future as far as a learning curve.

    Thanks for your vote!
    Profile pic of the author.
    Customer ServicePunctuality & Speed

    Reviewed May 14, 2026

    Great company to work with. THis is my second time working with Bryant and his team and if it's possible this time went even smoother than the last purchase. Very attentive and communications are quick and clear. Couldn't be happier with this team. Great job!

    Thanks for your vote!
    Profile pic of the author.
    Staff

    Reviewed May 13, 2026

    My VU team was absolutely outstanding! This whole process was done online and I could not have asked for a more professional and accommodating team!

    Thanks for your vote!
    Profile pic of the author.
    Customer ServiceStaff

    Reviewed May 13, 2026

    5 stars. No hesitation. I'm active-duty Navy and closed on my first home while deployed at sea — across time zones, with limited connectivity, and no shortage of hurdles. Veterans United made it happen. The communication was excellent. The team was professional, knowledgeable, and genuinely trustworthy. Every challenge that came up was met with a solution, not an excuse. If you're a service member trying to buy a home, especially under difficult circumstances, this is the team you want in your corner. They earned every one of these five stars. ⭐⭐⭐⭐⭐

    Thanks for your vote!
    Customer ServiceStaffFollow-Through

    Reviewed May 13, 2026

    I can’t say enough about Chad and Catlin. Two of the most compassionate, supportive, educational and caring people I have ever met. They exemplified communication, respect and diligence. Their knowledge and follow through can’t be measured. I felt heard, supported and like my needs mattered. It is hard enough to have to move all the time and decide to rent or buy. After 24 years in the military with multiple moves and mortgages, coming home means something different. Chad and Catlin cared enough to make it different. Thank you for everything. You are amazing human beings and so supportive of the Veteran community

    Thanks for your vote!
    Profile pic of the author.
    Customer ServiceCoveragePunctuality & SpeedStaffLoan ProcessTransparency

    Reviewed May 13, 2026

    Working with Veterans United was an outstanding experience from start to finish. Randy ** and his team did an excellent job setting expectations early and creating a professional, organized process throughout the entire home loan journey. Randy was consistently responsive, professional, and transparent every step of the way. What stood out the most was his ability to stay true to his word and provide steady communication during the process. Although underwriting and reviews took a little longer than expected at times, it was clear that the team was being thorough for the right reasons and ensuring everything was done correctly. Overall, I truly appreciate the dedication, professionalism, and teamwork Veterans United provided. I highly recommend Randy and the entire team to any Veteran looking for a smooth and trustworthy home buying experience.

    Thanks for your vote!
    Profile pic of the author.
    Loan Process

    Reviewed May 12, 2026

    This is my second time working with VU and they've never failed. Approval for the loan process was smooth, finding and submitting documents to support the closing on the specific date was even better experience. Justin ** thank you. Abbey ** thank you both for all the hard work. I'm happy.

    Thanks for your vote!
    Staff

    Reviewed May 12, 2026

    This buying experience, the team, has changed my way of life for buying a home permanently. I will never use any other organization again. Keep up the great work! This VU team is the epitome of what a team focused on their customer should look like, be like.

    Thanks for your vote!
    Profile pic of the author.
    Staff

    Reviewed May 11, 2026

    They have been outstanding through my experience of purchase and refinancing!

    Thanks for your vote!
    StaffLoan Process

    Reviewed May 9, 2026

    Kris and the VU team made the loan process understandable and helped to accomplish all the To-dos in an easy manner, always staying on top of things. I would definitely recommend Veterans United to all vets looking to purchase a home. Thank you all.

    Thanks for your vote!
    Profile pic of the author.
    Staff

    Reviewed May 9, 2026

    Our experience with Veterans United was outstanding from start to finish. The entire team was knowledgeable, responsive, and incredibly supportive throughout the entire process. They made buying a home feel much less stressful and always took the time to answer our questions. We truly felt like they cared about helping us succeed. Highly recommended!

    Thanks for your vote!
    Profile pic of the author.
    Customer ServiceStaffFollow-Through

    Reviewed May 9, 2026

    10/10 Veterans United did a great job. Zane and all his colleagues were extremely efficient and professional, easy to talk to on the phone. And followed through with everything they said they would do.

    Thanks for your vote!
    Staff

    Reviewed May 8, 2026

    These folks made it so easy to go through all the processes. Very efficient and easy viewing program through it all. Very little need to speak with reps. But also very smooth and comforting help. Highly recommend to all Veterans!

    Thanks for your vote!
    Staff

    Reviewed May 8, 2026

    The team at Veterans United made my move very easy and enjoyable. I would highly recommend every member of this team to anyone looking to have a seamless purchase of a home.

    Thanks for your vote!
    StaffLoan Process

    Reviewed May 8, 2026

    I had a very positive experience with everyone on my home loan team. As a first time home buyer they made the whole process simple and easy to understand. I would use them again without a doubt.

    Thanks for your vote!
    Profile pic of the author.

    Reviewed May 7, 2026

    This is my second time using Veterans United, and if I can buy 22 more houses, I would use Veterans United for all of them.

    Thanks for your vote!
    Profile pic of the author.
    StaffRates

    Reviewed May 7, 2026

    Alec and the entire Veterans United team was AMAZING! Easiest first time homebuying experience ever! 100/10 rating (no typo).

    Thanks for your vote!
    Sales & MarketingStaff

    Reviewed May 6, 2026

    As an almost 9.5 yr vet from 2005-2014, I had 3 deployments and when I found this house for sale, I knew it was a great deal, but my anxiety was just through the roof. Billy and the whole rest of the team as well, are just amazing!!!! They are so helpful and broke everything down, it was actually so much easier than I ever expected!!! These guys ROCK!!!!

    Thanks for your vote!
    Loan Process

    Reviewed May 6, 2026

    My first time ever buying a home. I want to thank the Veterans United Home Loans for this great opportunity. My husband Anthony ** would have loved going through this with me. Thank God for his service and thank all of you at United veterans for giving me this opportunity. It all went so smoothly within 30 days I was in my home. Everyone was so committed and letting it run so smoothly. You just don't know how much I appreciate you all for doing this me and the fur babies just fine. Thank you all so much.

    Thanks for your vote!
    Profile pic of the author.
    Staff

    Reviewed May 6, 2026

    I would like to thank Jake, Grace and the whole team at Veterans United for their guidance and support in me purchasing my home. Also, I would like to personally thank Susan ** of Reddick Realty for her expert negotiations in navigating me to the finish line.

    Thanks for your vote!
    Profile pic of the author.
    Customer ServiceCoverageStaffLoan ProcessRates

    Reviewed May 5, 2026

    Big thank you to Justin, Andrea and Julia at United Veteran Homes for getting me to the finish line on our home. 🙏🏾❤️🙏🏾 Buying in 2026 is no joke. Rates, paperwork, underwriting... You made a process that felt impossible feel manageable. You answered every panicked email, explained things 3 different ways until it clicked, and fought to get us closed you guys never gave up and always answer my questions and always believed we will get to this point. We have keys in hand because of your team. Can’t recommend you enough. If anyone needs a Team that became family who truly care about their clients. I highly recommend United Veteran Home Loans.

    Thanks for your vote!
    StaffEase of Use

    Reviewed May 5, 2026

    Thank you to the David and his team at Veterans United. They helped me through the home buying process and made it very user friendly.

    Thanks for your vote!
    Staff

    Reviewed May 5, 2026

    A group of fantastic professionals! A true pleasure working with that team, highly recommended.

    Thanks for your vote!
    Profile pic of the author.
    StaffLoan Process

    Reviewed May 3, 2026

    Top Tier!!! They are knowledgeable in all ways of lending. They walked me through my first home buying experience with a VA Loan. I would recommend them to anyone, especially Veterans looking to start the home lending process. They are above bar in all aspects!

    Thanks for your vote!
    Profile pic of the author.
    Staff

    Reviewed May 2, 2026

    The whole team was courteous, professional, knowledgeable, and efficient, accomplishing tasks in a timely, effective manner. I have no complaints. Very highly recommend.

    Thanks for your vote!
    Profile pic of the author.
    Customer ServiceStaff

    Reviewed May 2, 2026

    The team was awesome, everything went smoothly and effortlessly. Didn't take long to close; the hardest part was finding a home. They were in consistent communication with you, professional, and proficient. Ryan and his team made the process stress-free and made sure you were taken care of.

    Thanks for your vote!
    Profile pic of the author.
    Punctuality & SpeedStaff

    Reviewed May 1, 2026

    Very easy process, everyone I worked with was extremely nice and helpful throughout the process. Any questions I had were answered quickly. Highly recommend working with them to buy a house.

    Thanks for your vote!
    Profile pic of the author.
    Staff

    Reviewed April 29, 2026

    The help me work through all the issues to get it done.

    Thanks for your vote!
    Profile pic of the author.

    Reviewed April 29, 2026

    I was lost. I got so many different stories from different mortgage companies. Then one of my brothers suggested Veterans United. I immediately found the site and signed up.

    Thanks for your vote!
    Profile pic of the author.
    Customer ServiceStaff

    Reviewed April 29, 2026

    I am a real estate agent. I had a buyer come to me preapproved by Kurt Rinehart with Veterans United. I had such a wonderful experience working with him. No two transactions are ever the same, but the one thing that is always consistent is that communication in a timely manner is key to closing. Kurt went above and beyond to be available even after the office closed for the day. We had to get a little creative at the last minute because the buyer had to be offshore. Kurt brainstormed and found a solution so we could still close on time. I would highly recommend Kurt to anyone looking for a knowledgeable and responsive lender who will work hard on your behalf.

    Thanks for your vote!
    Customer ServiceStaffLoan ProcessCommunicationHonesty & Transparency

    Reviewed April 29, 2026

    I would say that I would probably recommend Veterans United as a whole but not specifically the loan officers that were over my loan. Working with the loan officer was by far the worst experience I've ever had on a professional level. Poor communication, lack of accountability and at times just downright disrespectful. I wouldn't recommend her working on anyone's loan. They're supposed to be helping Veterans make important life decisions in obtaining a home for their family and honestly acted like they're being forced to do so. On another note our real estate agent, Sharon, was absolutely amazing!! If it hadn't been for her we wouldn't have even closed on time. She was always very positive and helpful and went above and beyond to help me understand and obtain my home. I'm sure there are far better people working for Veterans United and as a whole the company does great things.

    Thanks for your vote!
    Verified purchase
    Punctuality & SpeedStaff

    Reviewed April 29, 2026

    At VU, you have a TEAM. That’s not just a feel good word. It is the reality you’ll discover. From Agent to Lian Team, you are informed, enlightened, kept on track and up to speed, shown both patience and courtesy all the way through. And you are treated respectfully, professionally. I have zero complaints and full appreciation for my VU Team, A to Z. I highly recommend VU to any and all in purchasing a home or property! 100%👍🫡

    Thanks for your vote!
    Customer ServiceStaffLoan ProcessRatesCommunicationHonesty & Transparency

    Reviewed April 28, 2026

    Chris ** and his team were awesome! They kept me in the loop the entire time and were always happy to jump on a call. Chris treated all of my concerns with the utmost importance, even when he did not have an immediate answer. My loan process had its fair share of bumps, but Chris and his team worked relentlessly to help me get it done so I could keep my low interest rate. It was honestly a pleasure to work with them, and I'm so happy to have my loan with people who make communication so easy. Huge thanks to the whole team. None of this would have happened without you. You guys ROCK!!!!

    Thanks for your vote!
    Profile pic of the author.
    Contract & TermsPriceRates

    Reviewed April 28, 2026

    This process could not have been smoother! We were able to get into the home of our dreams much sooner than we ever thought we could, and at an interest rate that didn't cost us any points. Our contacts were so personable and remembered details about us and our family that we didn't even realize we'd previously discussed. All in all, a most positive experience.

    Thanks for your vote!
    Profile pic of the author.
    Staff

    Reviewed April 27, 2026

    Just like before, my experience with Veterans United was amazing. They always go above and beyond to make sure you have everything and the information that you need and in a timely manner.

    Thanks for your vote!
    Profile pic of the author.
    Customer ServicePunctuality & SpeedStaffLoan Process

    Reviewed April 26, 2026

    I had an outstanding experience working with my loan officer and their entire team throughout the home buying process. From start to finish, they demonstrated professionalism, responsiveness, and a genuine commitment to helping me succeed. They took the time to clearly explain every step, making what could have been an overwhelming process feel smooth and manageable. Anytime I had questions, they were quick to respond with thoughtful and thorough answers, which gave me a lot of confidence along the way.

    What truly stood out was their attention to detail and dedication to ensuring everything stayed on track. They worked diligently behind the scenes to avoid delays and made sure I was always informed and prepared. Because of their expertise and support, I was able to move forward with confidence and ultimately achieve my goal of homeownership. I’m incredibly grateful for their hard work and would highly recommend them to anyone looking for a knowledgeable and reliable team.

    Thanks for your vote!
    Profile pic of the author.
    Verified purchase
    Sales & MarketingPunctuality & SpeedOnline & AppStaff

    Reviewed April 25, 2026

    Not only was the process fast and easy, the team kept us informed, answered all of our questions or requests within 10-30min, and helped us close escrow early in about 15 days. They knew exactly what was needed and the “to-do” list in the app helped us keep track of everything.

    Thanks for your vote!
    Profile pic of the author.

    Reviewed April 25, 2026

    This is the second time working with Fahad and his team and just as before they were absolutely the best! They make everything stress free and easy! Would totally recommend!

    Thanks for your vote!
    Profile pic of the author.
    Sales & MarketingStaff

    Reviewed April 24, 2026

    I cannot thank Veterans United enough. They made this process extremely simple. The hardest part of this whole process was deciding what house I wanted. I never felt pressured to do anything, and they were always willing to answer any questions I had. They didn’t just help me buy a house; they are the reason why I got a home. They truly were a Godsend.

    Thanks for your vote!
    Profile pic of the author.
    Punctuality & SpeedStaff

    Reviewed April 24, 2026

    Best possible service ever. The team are super knowledgeable, fast, and 100% there for you. Best possible outcome ever.

    Thanks for your vote!
    Profile pic of the author.

    Reviewed April 24, 2026

    Great crew! 3rd time using VU! Highly recommend!!!

    Thanks for your vote!
    Profile pic of the author.

    Reviewed April 23, 2026

    Jon and his team blew my expectations out of the water. My home buying experience was literally stress free.

    Thanks for your vote!
    Profile pic of the author.

    Reviewed April 23, 2026

    Thank you to Hunter and his team for working with a high level of patience and integrity. We appreciate you taking the time time explain what happens at each stage and walking us through it through the closing. Thank you much for making yourselves available anytime we had questions. KUDOS TO YOU ALL FOR A JOB WELL DONE!!

    Thanks for your vote!
    Tech

    Reviewed April 23, 2026

    I could not, think of anything or one. To do my mortgage. They have the Best Providers. Drew & Owen.

    Thanks for your vote!
    Profile pic of the author.
    Customer ServiceStaffRates

    Reviewed April 22, 2026

    Veterans United is an excellent company that truly cares about veterans and their best interest. Working with Blake and Grace was an awesome experience. Each one is truly dedicated, committed, and extremely knowledgeable professionals who provide first rated excellent customer service. You just know they care about you and its genuine and sincere. Thank you Blake, Grace, and Veterans United!

    Thanks for your vote!
    Profile pic of the author.
    Staff

    Reviewed April 22, 2026

    Thank you, Holly for your help receive my first time house keys, She made sure I received my house keys.

    Thanks for your vote!

    Reviewed April 22, 2026

    It was a great home buying experience. I'd like to thank Heidi and the home buying team for all the hard work and dedication they put in to find our dream home! As my military career progresses I’ll definitely be coming back to Veterans United for all my home purchasing needs. 10/10 recommend.

    Thanks for your vote!
    Profile pic of the author.
    TechStaff

    Reviewed April 21, 2026

    This first-time home-buying experience was horrible. We were approved based on a credit reports run 3 months prior. Went through the tedious process of shopping for a home, and after we finally find one and go under contract, the agent, Kait ** didn't tell us she had to run our credit again, and as we are getting ready to sign paperwork she sent us, she then informs us that something had changed on one of our credit reports that disqualified us. We did not appreciate that the agent knew this was our first time going through this process yet failed to inform us of all the processes involved. The agent, Kait **, was impersonal, was hard to get in touch with, did nothing to help us to ease the process, and threw us away like an old pair of socks once we were disqualified. Veterans United, you should do better by your veterans than this. Totally unacceptable and we will not be back!!!

    Thanks for your vote!
    Profile pic of the author.
    Punctuality & SpeedStaff

    Reviewed April 20, 2026

    Shane is the reason I was able to move forward with buying a home and actually feel confident throughout the process. From the start, he made sure I understood everything and always made me feel like I was in good hands with a knowledgeable and supportive team. At one point, I decided to pause and wait about a year before moving forward. Even then, Shane stayed in touch, answered all my questions, and checked in regularly just to see if I needed anything. That level of consistency and support really stood out. When I was ready again, he connected me with a fantastic agent and helped make the entire process smooth. I can't recommend Shane and Veterans United enough.

    Thanks for your vote!
    Profile pic of the author.
    Customer ServiceStaff

    Reviewed April 20, 2026

    We had an amazing experience working with Brock and his team at Veterans United! From start to finish, they were there to support us every step of the way. They truly went above and beyond to make the process smooth and stress-free. No matter the time, Brock and his team were always available to answer our questions and guide us through everything with patience and care. Their communication, professionalism, and dedication made such a difference for us. We couldn’t have asked for a better team to work with and are so grateful for all their help. Highly recommend!

    Thanks for your vote!
    Customer Service

    Reviewed April 18, 2026

    Walked me through the entire process, answered every question I had and always picked up the phone. Jeff and Rachel’s team made everything super easy for me.

    Thanks for your vote!
    Profile pic of the author.
    Customer Service

    Reviewed April 18, 2026

    Great service, communication and follow up conversation from beginning to end.

    Thanks for your vote!
    Staff

    Reviewed April 18, 2026

    Veterans United was such a great help with buying my first home, they even connected me with an amazing realtor, any veterans thinking about buying their first home or even their third I strongly recommend Veterans United.

    Thanks for your vote!
    Profile pic of the author.
    Staff

    Reviewed April 18, 2026

    Excellent help to get started with legal advice is greatly appreciated.

    Thanks for your vote!
    Profile pic of the author.
    Staff

    Reviewed April 18, 2026

    Cory and his team knocked it off of the park yet again. I don’t even bother shopping around, as Cory always takes care of me and never causes any delays in closing. I would not use anyone else.

    Thanks for your vote!
    Profile pic of the author.
    StaffLoan Process

    Reviewed April 17, 2026

    Angela, Hope, Dez, and Billy were amazing! They were super professional and there every step of the way. I think buying a home can be (and is) a big task, but they make it easy and straight forward. Thank you so much for helping us and being our loan team!

    Thanks for your vote!
    Profile pic of the author.
    Customer ServicePunctuality & SpeedStaff

    Reviewed April 17, 2026

    Daren and his team were amazing. They responded quickly and acted quickly.

    Thanks for your vote!
    Profile pic of the author.
    Staff

    Reviewed April 17, 2026

    We are very pleased with Veterans United. They worked hard and tirelessly to help us. They made the whole process easier to understand and we couldn’t have done it without them. Would definitely recommend Veterans United.

    Thanks for your vote!
    Profile pic of the author.
    Staff

    Reviewed April 16, 2026

    Noah was the best person in my home buying experience. He was friendly, responsive, polite, and he answered every question I had.

    Thanks for your vote!
    Profile pic of the author.
    Customer ServiceStaff

    Reviewed April 16, 2026

    Noah, Zach, Monica, the whole team were all incredible in helping me understand what I needed to do and answered any questions I had and always had a positive attitude.

    Thanks for your vote!
    Staff

    Reviewed April 15, 2026

    Everyone was so helpful and kind whenever we asked for anything. When we closed, we even got a gift basket personalized specifically for our dog and us. They made the whole home buying process very easy.

    Thanks for your vote!
    Profile pic of the author.
    Staff

    Reviewed April 15, 2026

    I adore my Veterans United Team. Taylor was amazing. It was a long process that at some points I wasn't sure we were going to find a home that fit our needs. But Taylor was always so supportive and made sure we worked with the best realtor there is! Can't say enough about their kindness and flexibility! God blessed us with the right squad.

    Thanks for your vote!
    Profile pic of the author.

    Reviewed April 15, 2026

    Went above and beyond during the entire process. Answered all of our questions and make sure everything went as smoothly as possible.

    Thanks for your vote!
    Profile pic of the author.
    CoverageStaffRates

    Reviewed April 15, 2026

    Pro- Good Service, good app. I really liked my primary point of contact who was very knowledgeable. Con- Do not accept the first rate they offer you. Shop around and have them match the better/lower rate. They offered me 0.7 over what I negotiated down to. Also, some of the support staff know their specific part of the process, but are not knowledgeable on the whole process. Seek expert advice on things like insurance.

    Thanks for your vote!
    Profile pic of the author.
    Customer ServiceStaff

    Reviewed April 15, 2026

    Veterans United's customer service is streamlined so well that despite starting the homebuying process as a full time student/worker- their support/network of realtors guided me through every step, helping me become a homeowner within a single semester. It was fantastic with you, Kendall **, Matt **, and team!

    Thanks for your vote!
    Profile pic of the author.
    StaffLoan Process

    Reviewed April 12, 2026

    Great experience. The guidance for getting through the loan was right on target. It is a nerve racking experience to get a home loan and Justin from Veterans United got us through it perfectly. Thanks Veterans United!

    Thanks for your vote!
    Profile pic of the author.
    Customer ServicePunctuality & SpeedStaff

    Reviewed April 12, 2026

    Ashley, Tiffany, and everyone else behind the scenes were AMAZING! The entire process was smooth and fast and the communication between us all was without a doubt impeccable. From start to finish they were all about me and my family. It's hard to put in words how I feel but I would recommend them 100% all day everyday. They even sent a personalized gift for each member of my family and my pets. I've never received treatment from anyone the way that their guys did. My daughter (10 months) now has a forever home because of this extraordinary group of people. Thank you for everything!

    Thanks for your vote!

    Reviewed April 12, 2026

    I was able to buy my first house at 24!!! Thanks to Veterans United for all their hard work!!!!

    Thanks for your vote!

    Reviewed April 11, 2026

    Brian **, Samantha **, & Andrew ** are the absolute best!! Please reward them for going above and beyond all expectations! They make you feel like you're their only concern and as if you're family! Greatest experience by far!

    Thanks for your vote!
    Profile pic of the author.
    Staff

    Reviewed April 11, 2026

    Lindsey and the entire VU team were supportive, responsive and amazing throughout our entire buying process - start to finish!

    Thanks for your vote!
    Profile pic of the author.
    Punctuality & SpeedLoan Process

    Reviewed April 11, 2026

    Phillip was absolutely phenomenal. He went above and beyond for my husband and I. The whole team was so easy to work with, and answered my questions promptly. When my husband was deployed during our loan process, they made sure our POA was perfect so we wouldn’t have any issues come signing day.

    Thanks for your vote!

    Reviewed April 10, 2026

    I am a veteran who was in need of a home for my family; I did not know about Veterans United and was turned down by my first lender; I was not sure why; my credit was good; my realtor said to try Veterans United and that is exactly what I did. I was fortunate enough to speak to Kayla, and from the time I spoke to Kayla and her team, everything fell (easily) in place for me! I now recommend Kayla, at Veterans United to every service member that I meet!

    Thanks for your vote!
    Profile pic of the author.
    Customer ServiceStaffLoan Process

    Reviewed April 10, 2026

    I had a great experience working with Veterans United Home Loans from start to finish. Their team was responsive, knowledgeable, and made what can be a complicated process feel straightforward and manageable. What stood out most was how they handled my timeline. I initially reached out but decided not to move forward right away, and instead of constant follow-ups, they checked in periodically without any pressure. When I was ready, they picked right back up and made the process seamless.

    As a veteran, I also appreciated how well they understood and explained the VA loan process, making sure I had access to all the benefits and information available to me. Their online portal for document submission was incredibly user-friendly and organized—it made everything so simple that I almost felt like I was missing something. Overall, they made the experience smooth, efficient, and low-stress. I would absolutely recommend them to other veterans looking to buy a home.

    Thanks for your vote!
    Profile pic of the author.
    Verified purchase
    Customer ServicePunctuality & SpeedStaffEase of UseLoan Process

    Reviewed April 10, 2026

    I I had a great experience with Veterans United Home Loans from start to finish. I started my pre-approval online, and the process was simple and easy to navigate. The team was always available when I needed them, I could call any time and get help, which made a big difference. Andrew ** was excellent to work with. He was responsive, knowledgeable, and always followed up, even outside normal hours. Thanks to his support, we were able to close in under 30 days. The online portal was also very user-friendly and made uploading and reviewing documents quick and stress-free. Overall, the process was smooth and efficient, and I would definitely recommend them.

    Thanks for your vote!
    Profile pic of the author.
    Staff

    Reviewed April 9, 2026

    Excellent experience. Would highly recommend for Veterans who are looking to buy a home.

    Thanks for your vote!
    Profile pic of the author.
    Staff

    Reviewed April 9, 2026

    This is my second time using Veterans United and my Team Heather ** and Bri ** were fantastic. Both really cared and it showed.

    Thanks for your vote!
    Profile pic of the author.
    Customer ServiceStaffLoan Process

    Reviewed April 7, 2026

    Nick ** and Veterans United Home Loans is AMAZING, and so was everyone else on his team and by his side. He helped us secure our first home, and potential forever home; in an extremely challenging Central Coast of California market that is highly desired for retirees with little to no new housing being developed. Cannot say enough, I can say this though. Our agent (Brooke **) was so impressed with Nick she has highly recommended that my best friend from the Nuclear Navy uses him as they are looking to buy very soon near us; I linked them up today.

    Thanks for your vote!
    Profile pic of the author.
    Staff

    Reviewed April 5, 2026

    Working with Veterans United to buy our home in New York was an outstanding experience. The team was professional, responsive, and truly cared about helping us every step of the way. They made a complicated process feel simple and stress-free, always taking time to explain things clearly and keep us informed. We couldn’t be happier with the support we received and highly recommend them to any veteran or military family. 10/10 experience!

    Thanks for your vote!
    Punctuality & SpeedStaff

    Reviewed April 4, 2026

    The entire team was fantastic. They made the process easy to understand and assisted through some paperwork speed bumps toward the end to closing. Our family got the dream home.

    Thanks for your vote!

    Reviewed April 4, 2026

    I could not have had a better team working with me. ALWAYS reachable with answers to my questions... Tim ** is AH-MAZING!

    Thanks for your vote!
    Profile pic of the author.
    Staff

    Reviewed April 4, 2026

    Tyler is AMAZING! Great guy and very easy to work with. He helped us get into our home and now again with a refinance for even better terms. He’s the guy you need! May God bless him and his family.

    Thanks for your vote!
    StaffLoan Process

    Reviewed April 3, 2026

    Everyone at Veterans United was extremely professional and courteous. My loan application and processing could not have gone better.

    Thanks for your vote!
    Profile pic of the author.
    Customer ServiceTechPricePunctuality & SpeedStaffLoan ProcessRatesTransparencyHonesty & Transparency

    Reviewed April 3, 2026

    Working with Jeremy ** was one of the best decisions we made during our home buying process. We had a lot of questions, and Jeremy never made us feel like any of them were too basic. He took the time to walk us through every option, explained the tradeoffs clearly, and made sure we understood exactly what we were getting into before moving forward. What really set Jeremy apart was his responsiveness. Buying a home is stressful, and timelines move fast. Jeremy was always reachable by phone, text, or email, and he never left us wondering where things stood. Every time a document was needed or a deadline was approaching, he was ahead of it.

    Beyond the logistics, Jeremy genuinely advocated for us. He shopped our rate aggressively, came back with options we hadn't considered, and was transparent about what each one meant for our long-term costs. He never pushed us toward something that served his commission over our best interest. That kind of integrity made a real difference in our confidence throughout the process. We closed on time, with no surprises, and at a rate we were thrilled with. I would recommend Jeremy to friends and family without hesitation! If you are looking for a loan officer who combines expertise, honesty, and genuine care for his clients, Jeremy ** is the person you want in your corner.

    Thanks for your vote!
    Profile pic of the author.
    Customer Service

    Reviewed April 2, 2026

    Aaron went above and beyond! He exceeded all expectations and he and his team made our first home experience great. Hands down some of the best customer service I’ve ever received. Thank you!

    Thanks for your vote!
    Profile pic of the author.

    Reviewed April 2, 2026

    Working with Collin and his associates were very easy. The process was hassle free.

    Thanks for your vote!
    Staff

    Reviewed April 2, 2026

    Everyone was very helpful and very professional. Answer all questions I had.

    Thanks for your vote!
    Profile pic of the author.
    Punctuality & SpeedStaff

    Reviewed April 2, 2026

    I will work with this team again and again. Very knowledgeable and quick to act on anything I ask.

    Thanks for your vote!
    Profile pic of the author.
    Verified purchase
    Customer ServicePunctuality & Speed

    Reviewed April 2, 2026

    I had a great experience buying my first home thanks to this team. Scott ** was always available to provide detailed answers and move things along quickly. This level of communication and efficiency is essential for navigating such a complex process. For those who demand excellence, Veterans United delivers.

    Thanks for your vote!
    Profile pic of the author.
    StaffLoan Process

    Reviewed April 2, 2026

    I recommend them to ANYONE using a VA Home Loan. Their entire team is super knowledgeable, helpful, and responsive, and they have the tools to get you where you need to be. This is my second home loan through them and it’s always been a great experience.

    Thanks for your vote!
    Staff

    Reviewed April 2, 2026

    Veterans United was absolutely amazing. They help through closing and was always on top all my needs and helped me through any questions I had.

    Thanks for your vote!
    Profile pic of the author.
    Staff

    Reviewed April 1, 2026

    My team helped me over several months until I could land the perfect home. They guided me carefully since I was a first-time homebuyer.

    Thanks for your vote!
    Profile pic of the author.
    Staff

    Reviewed April 1, 2026

    This is an amazing group of talented people that truly will help every step of the way. 5 stars. Friendly and supportive.

    Thanks for your vote!
    Profile pic of the author.
    TechStaff

    Reviewed April 1, 2026

    My mortgage team was amazing! We went under contract on the 5th and settled the 30th of the same month. Efficient, clear, and responsive. This is exactly how the home buying process should be! Thank you Clayton, Brian and VU team!

    Thanks for your vote!
    Profile pic of the author.
    Staff

    Reviewed April 1, 2026

    Emmett **, Donna ** and their whole team have been nothing short of amazing! 10/10 Highly recommend! I have already referred my nephew a Navy Veteran who is working with Amanda ** my realtor!

    Thanks for your vote!
    Profile pic of the author.
    Punctuality & SpeedStaffLoan Process

    Reviewed April 1, 2026

    Jordan at Veterans United has been dealing with us for approximately 8 years or so. He has been so patient and understanding without changing our mind so many different times. He has been nothing but great and excellent service. Our home loan went through perfectly and quickly. Thank you to a veterans United and Jordan.

    Thanks for your vote!
    Profile pic of the author.
    Staff

    Reviewed March 31, 2026

    Devin C. was fantastic to work with. He was very communicative and kind. The to-do list made the process seamless and straightforward.

    Thanks for your vote!
    Customer ServicePunctuality & SpeedStaff

    Reviewed March 29, 2026

    This is the second time buying a house and this experience was 100% better: constant communication with the different team members answers questions, gives guidance, and gives feedback in a timely manner. The entire process was quick and smooth as I responded to inquiries and questions as fast I could. Timely responses were the key and everyone was kind and professional throughout the process.

    Thanks for your vote!
    Profile pic of the author.
    Customer ServiceStaffLoan Process

    Reviewed March 29, 2026

    I had an outstanding experience working with Veterans United, especially my loan officer Drew, and the entire team throughout my homebuying process. From start to finish, Drew and everyone involved were professional, responsive, and genuinely committed to helping me succeed. Drew took the time to clearly explain each step, answered all of my questions (no matter how small), and made what could have been a stressful process feel smooth and manageable. Communication was always consistent and timely, which gave me a lot of confidence along the way. What really stood out was the team’s dedication and coordination. Everyone worked efficiently behind the scenes to ensure everything stayed on track, and thanks to their hard work, I was able to close on my home without unnecessary delays. I truly appreciate the support, guidance, and care I received. I would absolutely recommend Drew and the Veterans United team to anyone looking to purchase a home—especially fellow veterans. Thank you for helping make this milestone possible!

    Thanks for your vote!
    Profile pic of the author.
    Customer ServiceStaffLoan Process

    Reviewed March 28, 2026

    The entire staff assigned to help me with the loan process were simply fantastic. My loan officer Ben ** was always helpful whenever I had a question. Ben’s assistants Ashley F. and Sarah O. are fantastic also. They always followed up to make sure I was on track and if I had any other questions.

    Thanks for your vote!
    StaffLoan Process

    Reviewed March 28, 2026

    Bryant, our loan officer, provided exceptional service. He was consistently available from the beginning to the end of the process, even communicating with us while on vacation to address our concerns and questions. We found him to be very patient, knowledgeable, and incredibly helpful. I wholeheartedly recommend VA United to everyone.

    Thanks for your vote!
    Profile pic of the author.
    Punctuality & Speed

    Reviewed March 26, 2026

    My experience was quick and painless. Tyler and his team made the process easy and practically foolproof.

    Thanks for your vote!
    Profile pic of the author.
    Staff

    Reviewed March 26, 2026

    Very helpful and nice all around. Helped me understand the process.

    Thanks for your vote!
    StaffLoan Process

    Reviewed March 26, 2026

    First time home buyer here! Was extremely nervous at first but my Veterans Home team led by Nick ** kept the process easy and relaxed. They took care of me and ensured that after the home buying process they would be available to assist me for any needs. I highly recommend Nick and Veterans United Home Loans!

    Thanks for your vote!
    Profile pic of the author.
    Punctuality & SpeedOnline & AppStaffEase of UseLoan Process

    Reviewed March 23, 2026

    Makes the VA loan process easy. Casey and Victoria were pleasant and professional. They were able to walk me through everything and quickly processed each step. Also, the website is fairly easy to use.

    Thanks for your vote!
    Profile pic of the author.
    Staff

    Reviewed March 23, 2026

    Our VU team is exceptional, I felt that they want us to really win. Especially Spencer and Mackenzie who worked and walked us through the whole process. Team work makes the dream work indeed! I am grateful to them for helping us make our dream came true. Now, my little family and I will be making more beautiful memories in our first home!

    Thanks for your vote!
    Profile pic of the author.
    Coverage

    Reviewed March 23, 2026

    Top of the line service from a mortgage institute. I was treated exceptionally well as a disabled Veteran. Very high recommendations to Veterans United realtor referral department. In retrospect, my team consisting of Max **, Amy **, Madeline S. And the whole insurance team as well.

    Thanks for your vote!
    Staff

    Reviewed March 23, 2026

    The entire team working with me made the home buying understandable and easy to complete. They all answered every question I had in a way I could understand. I liked the "to-do" list which listed each task I needed to complete to allow the process to smoothly move forward.

    Thanks for your vote!
    StaffLoan ProcessCommunication

    Reviewed March 23, 2026

    Levi ** was my home loan officer. He walked me through the process and kept me in the loop the entire time. He was very helpful, knowledgeable, and friendly. Jaclyn ** and Sarah H. were part of the team that helped me as well. Highly recommended.

    Thanks for your vote!
    Profile pic of the author.
    Punctuality & SpeedStaff

    Reviewed March 22, 2026

    Tony, Jake and Lauren did amazing. They were always on top of things, left simple instructions and processed all paperwork very timely and professional. They were all a pleasure to work with and they were super fast. I have heard stories about home buying that may have some people scared to sell their home. But I assure you that wasn't the case for me. After submitting the proper paperwork I chose a house and 1 month later I was closing. Thank you guys. 10 out of 10 would refer anyone.

    Thanks for your vote!
    Profile pic of the author.
    Customer ServicePunctuality & SpeedStaff

    Reviewed March 22, 2026

    I had an outstanding experience working with Veterans United, and I cannot say enough great things about the team that supported me throughout the entire homebuying process. Juliana, Tara, Katie, and Lliam were absolutely incredible from start to finish. From our very first interaction, they were professional, knowledgeable, and genuinely committed to helping me every step of the way.

    What stood out the most was their responsiveness and willingness to go above and beyond to meet my needs. No matter the time or the question, they were always quick to respond with clear, helpful answers that made the process feel much less stressful. Buying a home can be overwhelming, but this team made everything smooth, organized, and easy to understand.

    They took the time to explain each phase of the process, ensuring I felt confident and informed in every decision I made. Their attention to detail and dedication to customer service truly set them apart. It was clear that they cared not just about completing the transaction, but about making sure I had the best possible experience. I would highly recommend Veterans United to anyone looking to purchase a home, especially fellow service members and veterans. Juliana, Tara, Katie, and Lliam are a phenomenal team, and I’m extremely grateful for their hard work and support

    Thanks for your vote!
    Profile pic of the author.
    StaffLoan Process

    Reviewed March 21, 2026

    We had a great experience working with Veterans United Home Loans. The entire team was professional, responsive, and very helpful throughout the home buying process. They kept us informed every step of the way and made sure we understood everything along the way. Even when things got stressful near the end, they worked hard to keep everything moving and helped us get to the finish line. We truly appreciate the effort and support from the whole team and would definitely recommend Veterans United to other homebuyers.

    Thanks for your vote!
    Punctuality & Speed

    Reviewed March 20, 2026

    Great team, hard workers, Zach ** my hat goes off to you and your team. Thank you for everything. I didn’t think I'd be in my dream home. You guys made it happen and made it happen very fast with little asked of me. Thank you again.

    Thanks for your vote!
    Profile pic of the author.
    Staff

    Reviewed March 20, 2026

    Veterans United was absolutely AMAZING, educational, caring, supportive, ALWAYS available no matter the day or time! The amount of pure attention to us no matter how big or small they guided us and held our hand from the second we got approved till even after the closing! I do not have enough words or gratitude for the opportunity and blessings they have provided to give us our home!

    Thanks for your vote!
    Loading more reviews...

    Veterans United Home Loans Company Information

    Company Name:
    Veterans United
    Website:
    www.veteransunited.com