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Veterans United Home Loans Reviews

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About Veterans United Home Loans

Veterans United Home Loans (NMLS #1907) is a mortgage lender headquartered in Columbia, Missouri. It specializes in U.S. Department of Veterans Affairs (VA) loans for home purchases and refinances. Veterans United services loans in all 50 states and offers online support for customers who don’t live near a physical branch.

Visit www.veteransunited.com
Pros
  • Specializes in VA loan programs
  • Purchase and refinance options
  • Available nationwide
Cons
  • Only has 24 branches across 17 states
  • Website is difficult to navigate

Veterans United Home Loans Reviews

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    How do I know I can trust these reviews about Veterans United?
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    Page 3 Reviews 75 - 225
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    Staff

    Reviewed Aug. 16, 2026

    Worked with my team for over 8 months to secure the right home for us, and they were patient and helpful all along the way!

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    Customer ServicePunctuality & SpeedStaffLoan Process

    Reviewed Aug. 16, 2026

    The entire process with the Veterans United home loan program was beyond outstanding!! My loan officer Shane ** called me within 5 minutes after filling out my application on a Sunday weekend and got the ball rolling immediately, which foremost set the stage for getting me into my now proudly owned home in 35 days. The whole team was super friendly and prompt in all the departments. Far beyond my expectations working with the Veterans United Home Loan program in the Alabama/Mississippi location!

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    Staff

    Reviewed Aug. 16, 2026

    Veterans United is absolutely the best! I purchased my first home with them, and they supported me every step of the way. Alan **, Cierra **, and the entire team were incredibly professional, knowledgeable, and dedicated to making the process as smooth as possible. I’m truly grateful for their persistence, guidance, and support throughout my home-buying journey. I couldn’t have asked for a better team!

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    Staff

    Reviewed Aug. 16, 2026

    Levi and the team were super helpful, patient, and understanding throughout the entire process.

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    Staff

    Reviewed Aug. 15, 2026

    The team was simply outstanding. It’s like we got our own personal band rockstars. Awesome work from everyone involved in making our dream a reality.

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    Staff

    Reviewed Aug. 15, 2026

    Veterans United truly changed my life, and I am incredibly grateful to Andrew and his entire team. My journey had a few patches that needed ironing out, but what matters most to me is that they continued working toward the goal and ultimately helped make homeownership a reality for me. As a Veteran, being able to purchase my new home means more than I can put into words. Thank you, Andrew and team, for counting me in, working through the challenges, and helping me reach this milestone. I will always be grateful. 🇺🇸🏡❤️

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    Reviewed Aug. 15, 2026

    Whole process went smooth. Good job ladies and gents.

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    Customer ServiceSales & MarketingOnline & AppStaffEase of UseTransparency

    Reviewed Aug. 15, 2026

    Working with Veterans United was a great experience the entire way. From the start, Reed was very friendly, passionate about with veterans, and flexible enough to work with my wife and I who in two different time zones. He was very responsive to any questions we had and made sure to find time for calls if we were looking for a detailed explanation. We ended up walking away from the first house but closed on the second, it was an easy transition. And we were even able to close earlier than expected. The app is easy to use and keeps this organized. Overall 10/10.

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    Staff

    Reviewed Aug. 14, 2026

    I had an excellent experience with Veterans United. They help me purchase the the home of my dreams and I appreciate every last one of them.

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    Staff

    Reviewed Aug. 14, 2026

    We worked with Nick **’s and his team, and they are phenomenal! So easy to work with, knowledgeable, and responsive. We are extremely happy repeat customers!

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    Staff

    Reviewed Aug. 13, 2026

    The whole team at Veterans United were outstanding.

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    StaffHonesty & Transparency

    Reviewed Aug. 10, 2026

    We made it to the finish line! A huge thank you to Lance and his entire team for helping us through this process. The weeks were long, and there were definitely moments that required patience, diligence, and a lot of trust in the process, but we are so thankful we had the team we did. Lance was patient with us, took the time to explain things when we had questions, and helped us understand each step along the way.

    I can't say the process came without a hiccup, because it did, but looking back now, I truly believe that hiccup brought everyone together and made us push even harder toward the finish line. Now that we are on the other side of it, I can honestly say I appreciate how everything came together. We are incredibly grateful for Lance and his team and all the work they put in to help us get into our new home. Thank you for helping us make it to the finish line! We truly appreciate you, and I look forward to continuing to do business with Lance and his team in the future!

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    Staff

    Reviewed Aug. 10, 2026

    Molly and the team did a great job, kept me on task, and made the whole process very easy on me. Thanks.

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    Staff

    Reviewed Aug. 10, 2026

    Staff were knowledgeable and thorough. They communicated well and kept me informed as to progress.

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    Punctuality & SpeedStaffHonesty & Transparency

    Reviewed Aug. 9, 2026

    To be quite honest, I was totally blown away by the team that worked my house purchase project. I had a bad experience with the original real estate agent, a problem that was quickly resolved, without question. From the moment I was assigned to Samantha, all the negative feelings evaporated. She was absolutely brilliant in what she did. She guided me through the process without complaint, giving me enough information to soothe the savage beast within me, and she answered my questions with professional competence, fully and without exasperation, even when my own questioning got a bit sideways. At no time, at all, did I ever wonder about the team. Not one moment, which for me, is unusual. I give them and the entire VU organisation my highest marks!

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    CoveragePriceStaff

    Reviewed Aug. 8, 2026

    Amy ** and her team were helpful throughout the process. She communicated regularly and helped keep us on track. I was not expecting all the extra helpful things that Veterans united offered including helping us find the most affordable insurance and bundling options with that. Thank you for all your team did to help us.

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    Staff

    Reviewed Aug. 7, 2026

    I started my home buying experience with a different lender and it was a nightmare.. Jordan and his team came in and absolutely bent over backwards to help us, and just over a month got me cleared, approved and closed on our forever home.

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    Staff

    Reviewed Aug. 7, 2026

    Professional, courteous, and patient. I was a first time home buyer and was very nervous of the whole ordeal. My team did the best to help qualm my nerves and re-assure me throughout the process.

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    Reviewed Aug. 6, 2026

    It was so streamlined that even the Realtors were impressed. I was in my home in one month. Best decision I have ever made.

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    Staff

    Reviewed Aug. 5, 2026

    Everyone on the team has been incredibly helpful and informative. This is my third time using Veterans United for purchasing a home, and I'm once again reminded of how exceptional their service is. Everyone is personable, and I never once had to worry about something not being taken care of before closing day.

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    StaffLoan Process

    Reviewed Aug. 5, 2026

    Travis ** was very helpful with getting our loan through. I have used this company before and I would use them again. The whole group of people that work there do a very good job with making sure everything is done correctly.

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    Reviewed Aug. 5, 2026

    Third time using VA, reliable, predictable and efficient.

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    Customer ServiceStaff

    Reviewed Aug. 4, 2026

    Very responsive, good communication, Veteran advocate, great online system for document uploads and downloads.

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    StaffLoan Process

    Reviewed Aug. 3, 2026

    Veterans United made the homebuying process clear, organized, and manageable from start to finish. My loan officer, Landon **, was professional, responsive, and willing to answer my questions throughout the process. He kept me informed, explained the financial documents and closing requirements, and helped ensure everything remained on track. As a retired veteran, I appreciated working with a company that understands VA loans and the unique needs of veterans. The entire team treated me with respect and made me feel supported during an important financial decision. I would recommend Veterans United to other veterans and military families looking for knowledgeable and dependable assistance with purchasing a home.

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    Customer ServiceStaffRatesTransparency

    Reviewed Aug. 3, 2026

    I had a great experience working with Veterans United. The entire process was smooth, efficient, and they truly worked together to help me achieve homeownership. Cory ** went above and beyond to get me approved and ultimately locked in the best interest rate possible based on my credit. I really appreciated his hard work and dedication throughout the process. The only area I think could be improved is communication. I would have liked a few more updates on where we were in the process, as it would have helped me feel more informed. Aside from that minor issue, everything went very smoothly, and I would definitely recommend Veterans United to anyone looking to buy a home.

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    Customer Service

    Reviewed Aug. 3, 2026

    It was an absolute pleasure working with my whole team!!! I felt a part of the family from the first phone call with Randelle, all the way through the final “to-do” and see “Cleared to Close”!!!

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    Punctuality & SpeedStaff

    Reviewed Aug. 2, 2026

    Veterans United are true professional. They helped me close my home in a quick and efficient manner. They were super responsive and helpful on every step.

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    Staff

    Reviewed Aug. 2, 2026

    The whole team helped us every step of the way. We had a few bumps in the road but was helped to overcome. My wife and I both are very thankful and we now own our forever home. Thank you once again.

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    Reviewed July 31, 2026

    Great working with Madison and Sarah they did a great job from start to finish.

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    Verified purchase
    StaffLoan Process

    Reviewed July 31, 2026

    Veterans United is a great company that truly knows how to help us achieve homeownership. The team was professional, supportive, and committed throughout the entire process. Our loan officer stayed engaged and worked to move the process forward despite several complex conditions. They guided us step by step and worked hard to help us successfully close on our home. We are very grateful for their assistance and would gladly recommend them to other Veterans looking to buy a home. Choosing Veterans United Home Loans helped make our dream a reality.

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    Customer ServiceStaffLoan Process

    Reviewed July 31, 2026

    Buying a home is one of the biggest decisions you’ll ever make, and Gwen ** made the entire process feel seamless from beginning to end. She was incredibly knowledgeable, patient, and always available to answer my questions or explain the next step. Her communication was outstanding, and I always felt like she genuinely cared about helping me—not just closing a loan. As a veteran, I especially appreciated working with someone who understood the VA loan process and made sure everything stayed on track. The entire Veterans United team was professional, organized, and committed to providing exceptional service every step of the way.

    I can’t recommend Gwen ** and Veterans United enough. Their integrity, expertise, and dedication turned what could have been a stressful experience into an exciting one. If you’re a veteran or anyone looking to purchase a home, you won’t find a better team to have in your corner. Thank you for making my dream of homeownership a reality!

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    Reviewed July 30, 2026

    Hanna and Amanda were 10/10 in everything. Best experience ever!

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    Punctuality & SpeedStaff

    Reviewed July 30, 2026

    Buying a house is never easy, nor is it quick. Full of terms we weren’t taught, and things we have to look for we would’ve never known about otherwise. Madison and Nick made this process so much easier to understand. They kept me informed and kept the process moving smoothly.

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    StaffBilling

    Reviewed July 30, 2026

    Bill ** and his team has done it again. I had the pleasure of working with this team twice in last 10 years. They made the process easy and smooth. They were always available for questions and were completely professional and courteous. Thank you all for your hard work!!

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    StaffTransparency

    Reviewed July 30, 2026

    I can’t speak enough of how great they were. So very helpful through the process. Answered any type of questions I may have had. If they didn’t know the answer they were going to find it for you. Always giving updates and always reaching out to make sure everything is going smoothly. If it wasn’t for them I would have been completely lost in the home buying process. 10/10 would recommend!!!

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    Punctuality & SpeedStaff

    Reviewed July 29, 2026

    Torri and her team were amazing. They were able to help me get the house that I like. Really smooth and fast.

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    Staff

    Reviewed July 29, 2026

    They were very helpful, understanding and patient. The entire experience was pain free.

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    Customer ServiceStaffTransparency

    Reviewed July 28, 2026

    Very thorough explanation for a first time buyer. Made the process smooth and had a good attitude

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    Staff

    Reviewed July 27, 2026

    Kelly and Anna were experience and professionalism were unmeasurable. They gain our trust almost immediately so paved the way for a present experience. Thank you! David and Dorothy **

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    StaffLoan Process

    Reviewed July 27, 2026

    My loan officer (Kelsey) and loan coordinator (Natalie) were amazing! They worked relentlessly to help me convert my construction loan to a VA. Moreover, my loan was for a relatively low amount, but no one would have known otherwise based on the attention and care that Kelsey and Natalie provided!

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    Staff

    Reviewed July 27, 2026

    The entire team was phenomenal. Having the ability to reach out and talk to anyone needed at any given time was immensely helpful.

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    Customer ServiceStaffTransparency

    Reviewed July 26, 2026

    Working with Veterans United was an outstanding experience from start to finish. The entire process was incredibly transparent, well-organized, and much easier than I expected. Every step was clearly explained, and I always knew what to expect, which made buying a home far less stressful. The team was absolutely spectacular. They were professional, responsive, and genuinely cared about making sure everything stayed on track. Their communication was excellent, and they were always available to answer questions and provide guidance. If you’re looking for a lender that values transparency, has an organized and efficient process, and truly supports you throughout your home-buying journey, I highly recommend Veterans United. They exceeded my expectations, and I'm grateful for everything they did to help make my homeownership dream a reality.

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    Staff

    Reviewed July 25, 2026

    Amazing service, professional, understanding and if I could give greater than a '10' ; I would!

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    Loan Process

    Reviewed July 24, 2026

    I would like to express my gratitude to Riley ** and Lynn ** of Veterans United Homes Loans loans. They were very instrumental in me being able to purchase my home. There were a few challenges along they way I was so worried but they assured me. I would be ok and they seen to it. I would just like to say thank you so much. I will never forget what you done for me.

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    Customer ServiceStaff

    Reviewed July 23, 2026

    The team is always attentive and easy to work with. Communication was very easy. This is over the course of buying two homes and a refinance.

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    Customer ServiceStaff

    Reviewed July 22, 2026

    It's Your one stop shop for home buying, everyone I spoke to, especially Aaron ** has been amazing, They are in constant communication with you and leave no guess work! I highly recommend VU for a superior home buying experience!

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    Loan Process

    Reviewed July 22, 2026

    I have purchased 2 homes using my VA loan benefit with Kevin. I will work with him again when I purchase a 3rd home.

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    StaffLoan Process

    Reviewed July 22, 2026

    Our entire team was a huge help every step of the way. They took time to explain every piece of the loan process. Thank you Joshua S., Charlie H., Brandon M., Beth M., and Dika M. for always being available to answer our many questions!

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    Customer ServiceStaff

    Reviewed July 21, 2026

    From what I've heard from other homeboys, the process was a bit smoother than I expected. Great contact with the team and always informative and helpful. Thanks Team. 😊

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    Staff

    Reviewed July 21, 2026

    VU was patient with me during my undecided era - and once I was ready, they made it a breeze! Everyone kept in touch and communicated well; it felt like I was working with friends.

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    StaffTransparency

    Reviewed July 18, 2026

    Thanks to Cole ** and his team at Veterans United we were able to buy our second home with no trouble. I couldn’t be happier with the results and all the work this team put in. Rae one of the team members, gave us daily updates and help with tasking. We really appreciate the help and success from working with veterans United and will look for Cole and his team to help with future projects. If you’re looking to buy a home give veterans United a chance to help make that come true.

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    Staff

    Reviewed July 18, 2026

    Wes reached out to me and also Dika. I shared with them I was homeless 3 years ago when I was over come with addiction and I overcame that addiction and got clean 3 years ago but besides that Wes and Dika really listened to me and did not just look at me as a number but they cared and looked at me as a human and really cared. They worked with me and gave me goals to reach and it really felt good to feel I still had fight in myself. They structured my goals for me and gave me a non hassle path to getting my home. There are no words I can say to say how helpful and caring the team at Veterans United was.

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    Staff

    Reviewed July 18, 2026

    Luke, Lauren, Kate and Caitlin were all very knowledgeable and was able to communicate this is effectively. As someone who has never been through this process I had full confidence that I was being informed at every step. Highly professional group of people. I am very grateful to all of them.

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    Customer ServiceStaffBillingLoan Process

    Reviewed July 18, 2026

    As a first-time homebuyer, I had a lot of questions throughout the lending process. Malachi ** was always available, incredibly patient, and took the time to answer every question thoroughly. His knowledge, professionalism, and consistent communication made the entire experience much less overwhelming. He explained every document, payment, and next step clearly, which gave me confidence and peace of mind throughout the process. I truly appreciated his support, efficiency, and dedication from start to finish. I would highly recommend Malachi to anyone looking for a knowledgeable and trustworthy loan officer.

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    Customer Service

    Reviewed July 17, 2026

    This was absolutely one of the best buying experiences I've ever had and this isn't my first home. Everyone on my team was great. Communication was great all the way through the process. I would highly recommend using Veterans United Home to anyone.

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    Customer ServiceStaffLoan Process

    Reviewed July 16, 2026

    Jeff and the entire Veterans United team exceeded my expectations throughout one of the most complex refinance transactions I've ever been involved with. My loan required navigating multiple challenges, and there were times when it felt like every obstacle imaginable came up. Jeff and his team remained professional, responsive, patient, and solution-oriented from beginning to end.They consistently communicated with me, explained each step of the process, and never made me feel like I was just another loan number. Their persistence, expertise, and dedication ultimately helped me successfully refinance my home and keep a property that means a great deal to me.I especially want to thank Jeff for staying engaged throughout the entire process. He never gave up, always kept me informed, and worked hard to help me reach the finish line.

    The level of customer service and commitment I received made a stressful process much easier to navigate. If you're looking for a lender that genuinely works for you, communicates well, and stays committed even when the process gets complicated, I highly recommend Jeff and the Veterans United team. Thank you all for helping me achieve such an important milestone.

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    Staff

    Reviewed July 15, 2026

    They made the whole process more simple. They were very informative and made sure everything was done correctly. I would recommend any first time veteran homebuyers to them.

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    StaffTransparency

    Reviewed July 15, 2026

    Dylan and Nico were exceptional through the whole process. They never promised or said anything that could not be done. They were always transparent and full of information from the beginning to the end. Very responsive and immediately available 7 days a week, and that is unheard of. I will recommend them to anyone who asks me.

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    Customer ServiceStaffLoan Process

    Reviewed July 15, 2026

    I cannot say enough great things about Eric ** and his entire team. From start to finish, they provided exceptional service, clear communication, and outstanding professionalism throughout the home loan process. What truly amazed me was their ability to get my loan processed and closed in just 17 days! They made what could have been a stressful experience feel smooth and manageable every step of the way.

    Eric was always available to answer questions, explain the process, and ensure everything stayed on track. His dedication, expertise, and commitment to customer service exceeded my expectations. I always felt like a priority, and their attention to detail gave me confidence that my loan was in good hands. Thanks to Eric ** and his team, I am now happily settled into my new home. I highly recommend them to anyone looking for a knowledgeable, trustworthy, and hardworking mortgage team. If you are looking for a lender who delivers results and genuinely cares about their clients, Eric ** and his team are the people to call!

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    Customer ServicePunctuality & SpeedStaff

    Reviewed July 14, 2026

    I really enjoyed and appreciated the personal message included with the coffee cup and Roosevelt coffee which is quite good by the way in the closing gift package sent to me. I couldn't be happier with that amount of attention to detail because I definitely mentioned drinking coffee and buying this house for my son and I (his mom is coming too now :)) and it really just speaks to the gregarious and friendly spirit of the employees, all of which were great. I will say though that Ellis the first I talked to when I called last year late 2025 was great and not to be outdone so were Shawna, and Melissa, and Jeff. I would definitely utilize this company again and/or refer other potential home buyers to this service. Five out of five stars for me.

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    StaffLoan Process

    Reviewed July 14, 2026

    If you are a veteran seeking a home loan, David ** from Veterans United Home Loans is the kind of professional you want in your corner. Their expertise, dedication, and personalized service make the home-buying journey straightforward. Highly recommended.

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    Staff

    Reviewed July 14, 2026

    Super helpful at every step. I spent a large portion of my time working with my Veterans United team while I was deployed, and they were incredibly helpful making it all work with my limited availability and remoteness. I’d recommend them every time.

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    Staff

    Reviewed July 13, 2026

    Christian was amazing from start to finish! This was my first home and he made the process so easy. He helped with every detail and we are so thankful to have him on outside helping us.

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    StaffRates

    Reviewed July 12, 2026

    100% professional crew who I always felt were looking after my financial interests!

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    Customer ServiceStaffLoan Process

    Reviewed July 12, 2026

    Veterans United Home Loans made the home-buying process smooth and stress-free from start to finish. Their team was professional, knowledgeable, and always available to answer my questions. They kept me informed throughout every step of the loan process and made sure I understood all of my options. As a veteran, I truly appreciated their dedication, attention to detail, and commitment to helping me achieve homeownership. Even when challenges came up, they worked hard to keep everything moving forward and provided excellent communication the entire way. I highly recommend Veterans United Home Loans to any veteran or military family looking to purchase a home. Thank you for your outstanding service and support throughout this important milestone in my life.

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    Punctuality & SpeedStaff

    Reviewed July 12, 2026

    Veterans United, specifically Wesley and his team, helped us purchase our new home! They were knowledgeable and supportive through the process and made the purchase quick and easy!

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    StaffLoan ProcessRates

    Reviewed July 11, 2026

    I used Veterans United to finance my house. It was the best decision. The Loan officers were responsive to any questions I had. The process wasn't as smooth as usual, through no fault of Veterans United. They stepped up and looked after my best interests and worked magic to get to the closing. I would definitely use them again.

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    Reviewed July 11, 2026

    Emmy and the entire team made this home buying experience such a seamless process. They came highly recommended and they come out of our experience highly recommended. Emmy led the way and the entire team were incredible. The VU App is such an easy user experience too! Make sure you contact Veterans United prior to purchasing your home!

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    Reviewed July 11, 2026

    Veterans United worked really well for us. They were always ready to answer any questions we had. Documents were always correct. I would used them again.

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    StaffLoan ProcessCommunication

    Reviewed July 11, 2026

    Loan team communicated often, keeping me informed on where the process was at and what was going on from start to finish. Josh did an excellent job of making the process feel friendly and overall, less intimidating. Had an issue come up the week of closing that would have delayed everything, Josh and the team were able to overcome the obstacle to put everything back on track and still managed to close on the original date as intended. Can't say enough about the Veterans United team. Would, and will recommend to every veteran I know.

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    Verified purchase
    PriceLoan ProcessRates

    Reviewed July 11, 2026

    Applied for loan several months before I planned to use it, and when the time came Veterans United worked with me in a timely manner to get a mortgage/house. They even managed to buy down my interest rate with extra closing cost paid by the seller.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed July 10, 2026

    Fantastic. Fast, start to finish. Great communication and easy to negotiate.

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    Staff

    Reviewed July 10, 2026

    Kara, Karlie, and the entire team were nothing less than amazing! Some of the best people I could ever hope to work with! They helped me with every aspect of the home-buying process and were extremely helpful when I had any questions.

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    StaffHonesty & Transparency

    Reviewed July 9, 2026

    Hard to put into words how outstanding Veterans United is. Nick **, Melissa **, Delaney ** & Brock were all friendly, responsive, and extremely knowledgeable. It was my first time buying a house, and when I would talk with Nick H. about all the details, he was extremely precise and honest, it was like talking to someone I knew my whole life.10 out of 10, and I will recommend Veterans United to everyone I can. Thank you to the team for helping me complete this huge step in my life.

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    BillingLoan ProcessHonesty & Transparency

    Reviewed July 6, 2026

    I honestly was scared that they would deny me because of my divorced situation with the ex. I haven't been married to him for a long time, but he ended up filing for bankruptcy and I felt like although I am no means tied to him, I thought I would have gotten denied. They said "No, you have a shot at obtaining a loan. The military is paying you every month and also you are working hard as a single mom." They said, "You got this loan because you've worked hard and have paid your bills."

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    StaffLoan Process

    Reviewed July 6, 2026

    The team that handled my closing and underwritting was amazing. I never thought it would be this easy to access my Veterans Home Loan Benefits with such a wonderful team supporting me and making it possible for me to place roots down in my first home. Thank you!

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    Staff

    Reviewed July 5, 2026

    My lending team was simply amazing! Drew was my first point of contact and although he went thru a traumatic situation in his life, he still found the time to give me everything I need.

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    Customer Service

    Reviewed July 3, 2026

    From start to finish, Steve ** made the mortgage process smooth and stress-free. Communication was clear, timely, and proactive, and I always knew what to expect next. We closed on time with no issues. Highly recommend! Thanks again Steve!

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    Punctuality & SpeedStaff

    Reviewed July 2, 2026

    Brian and Kait made the entire process a lot easier to navigate to it. He was great in explaining the entire process step by step, Kait was amazing with a lightning speed feedback to our questions. They both went above and beyond to get us into our new home!!!!

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    Punctuality & SpeedStaff

    Reviewed July 2, 2026

    The team made the entire process easy to understand and helped to guide me through the entire process. The timeline moved fast and I was able to close in 30 Days.

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    Customer ServiceStaff

    Reviewed July 2, 2026

    Buying my first home was a major milestone, and I couldn't be happier with the experience. From the mortgage team to my real estate agent and the home buying concierge, everyone worked together to make the process as smooth and stress free as possible. They kept me informed every step of the way, answered all of my questions with patience, and made sure I understood each part of the process. Their professionalism, communication, and dedication gave me confidence from start to finish. Thanks to their hard work, I am now a proud homeowner. I highly recommend this team to anyone looking to buy a home.

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    Reviewed July 1, 2026

    You guys made my life so much better, thank you Jessica, you were awesome, kept me informed beginning to end. Richard and William, Awesome job. Thanks Richard, the person I saw the most. Thanks Zachary, got everything finish and completed. Then got with Jessica who then got with Richard and Williams and together I'm a newly home owner. Thanks for all your hard work

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    Customer ServiceStaffCommunication

    Reviewed July 1, 2026

    Kendall was excellent to work with from start to finish. She was professional, knowledgeable, and always took the time to answer my questions and keep me informed throughout the process. Her communication was outstanding, and she made everything as smooth and stress-free as possible. As a Veteran, I truly appreciated the respect, care, and dedication she showed every step of the way. It's clear that she genuinely cares about her clients and goes above and beyond to provide exceptional service. I would absolutely recommend Kendall to other Veterans, as well as my friends and family. Thank you for making this such a positive experience!

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    Customer Service

    Reviewed July 1, 2026

    I worked with Jake Albers team and it was an great experience!! I had a chapter 13 two years ago here in Texas which meant I had to jump through several hoops. Once we got through that Jake ** was always there with a positive attitude and great team. We closed on 6/26/2026! Thank you Jake!

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    Reviewed July 1, 2026

    Tim ** and his team are the best! They worked hard with my realtor and left little for me to do! Thank you Tim, Zachary, Shanellen, and Rachel! I appreciate all your work!

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    Reviewed July 1, 2026

    The entire team made this process a lot easier than I was originally expecting. Smooth from start to finish, and they got us a really great deal!

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    Customer ServicePunctuality & SpeedStaff

    Reviewed July 1, 2026

    Veterans United made our home-buying experience easy. The team I had was always supportive and answered every call/text message/email very promptly. They worked hand in hand with my real estate agent and had no issues. They really are here to serve the veterans.

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    Staff

    Reviewed June 30, 2026

    Was a great experience, especially with Jake **. Made everything easy and amazing to work with.

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    Punctuality & SpeedStaff

    Reviewed June 30, 2026

    Nate ** and his team were excellent and professional. They were quick to answer any questions or issues that may have arisen. I would recommend to other veterans.

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    StaffLoan Process

    Reviewed June 30, 2026

    VU took great care of me. They made the process simple and smooth and kept me informed at all times. My loan officer and my underwriter (Chase L and Sarah L) were absolutely top-notch.

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    TechStaff

    Reviewed June 30, 2026

    Nissi was outstanding. She conducted herself professionally, dealt patiently with me as a first-time home buyer, and clearly laid out my options without pushing me one way or another. As a service provider in a different industry myself, I can attest that her responsiveness is unbeatable. Nissi is 10/10.

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    Staff

    Reviewed June 28, 2026

    Couldn’t find a better, smoother process with first class professionals. They were courteous and efficient throughout the entire process.

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    Staff

    Reviewed June 27, 2026

    Fahad and his team were absolutely amazing. Our home search was quite long but he there the entire step of the way, made the home buying process very easy and stress free.

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    Punctuality & SpeedStaff

    Reviewed June 26, 2026

    Very easy to go through the home buying experience for the first time with Veterans United. From the lender to the realtor everything was handled perfectly and any questions were always answered. The website was also a huge help with their checklist to make sure I had everything I needed to close quickly.

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    Reviewed June 26, 2026

    The people in this company go above and beyond to give you the comfort and confidence in such a big decision buying a home, I couldn’t have asked for a better team and process.

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    Reviewed June 25, 2026

    Made everything so simple and hassle free. Highly Recommend.

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    Customer ServiceStaffTransparency

    Reviewed June 24, 2026

    Matt ** with Veterans United and his team were absolute blessings. They made the house buying process go very smoothly and I would absolutely work with them in the future. Through calling and keeping constant updates, to helping my wife and I understand the process better, They made this process much easier on my family. I would recommend them to anyone who asked.

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    StaffLoan Process

    Reviewed June 24, 2026

    The team was professional, knowledgeable, and very efficient when it came to our loan. They were able to close on our home with an extremely tight clear to close date and performed very well.

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    Staff

    Reviewed June 24, 2026

    Jake has definitely made my first time home buying experience a lot easier and is very good at explaining stuff in detail so I could better understand the process!

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    Reviewed June 23, 2026

    10/10 highly recommend. Dorian was awesome and made my first home buying purchase smooth and simple.

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    Punctuality & SpeedStaff

    Reviewed June 23, 2026

    Working with Veterans United was an incredible experience. As a first time home buyer and now a first time home owner the process was made very easy and fast. I am thankful to have worked with such an amazing team.

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    Staff

    Reviewed June 22, 2026

    I now own a home. Thanks to Gavin and the team at Veterans United. They helped me finally achieve a lifelong dream. Thank you.

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    Staff

    Reviewed June 22, 2026

    I put off buying a home for over 20 years. It was too confusing and overwhelming. I finally reached a point where it could not be put off any longer and the thought of it just terrified me. The team at Veterans United made the process as easy as it could be. Every step was explained thoroughly to me and the team checked in often to see if I needed help and how I was progressing. The hardest part was finding the right house. I should have taken this step 20 years ago.

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    Reviewed June 21, 2026

    I never thought I’d own a home. Thanks to Veterans United, I’m sleeping in my own home and property. 😊

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    CoveragePricePunctuality & SpeedStaffLoan Process

    Reviewed June 20, 2026

    The process of getting my loan was effortless! Ashley was was amazing agent! She was always quick at getting back to us for any questions we had! Once we got with Dene, she was on it! Making sure we had everything for our checklist was a breeze and was so helpful when we couldn't find something! Colleen also was so sweet and helpful when finding anything outside the loan with the best quote for insurance, security system & more! Like I said effortless! Beyond happy with my experience!

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    Customer ServiceStaffLoan Process

    Reviewed June 18, 2026

    Many still cringe when they hear VA loan, but Bryant and Codi were so personable and helpful. They were on top of everything, very responsive and respectful, both by email and phone. They made sure the deal went smooth and exactly closed on time (which was new for me). I would definitely recommend Veterans United, Bryant ** and Codi ** to any buyer looking for a VA loan.

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    MaintenanceStaff

    Reviewed June 18, 2026

    As a first-time home buyer and now owner, Veterans United made it incredibly easy and handled everything perfectly while I was stationed overseas. They were on top of it when the offer needed to get submitted within 2 days of working with me. From working with the sellers, maintenance, local companies for inspections, appraisals, and negotiation, I am beyond satisfied with their professionalism and commitment to excellence.

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    Staff

    Reviewed June 17, 2026

    Veterans United was amazing to work with. They guided us from beginning to end, and were helpful every step of the way!

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    Customer ServicePunctuality & SpeedStaff

    Reviewed June 17, 2026

    Ta'tianna was so so so wonderful. She always got back to me super quick and gave me every detail I needed. This was my first time buying a home and I felt confident and taken care of with my team.

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    StaffCommunication

    Reviewed June 17, 2026

    Veterans United provided an exceptional service from the first contact to the closing of my new home. From the beginning, Kody and his team did an excellent job of keeping me informed and stayed on task through every step of the home-buying process. Thank you to the team who made me feel like a valued client. My heart is overwhelmed with gratitude.

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    Verified purchase
    Customer ServiceStaffLoan ProcessTransparency

    Reviewed June 17, 2026

    We recently used Veterans United for our home loan, and the experience was outstanding from start to finish. As a veteran, buying a home can feel overwhelming, but the entire Veterans United team made the process smooth, organized, and stress-free. Communication was excellent throughout every stage of the loan process. They were always available to answer questions, explain paperwork, and keep us updated on what to expect next.

    Their online portal made it easy to upload documents and track progress, and we always felt supported and informed. What stood out most was how knowledgeable and genuinely caring everyone was. They understood the unique aspects of VA loans and worked hard to ensure everything stayed on track for a successful closing. Thanks to their professionalism and dedication, we were able to purchase our first home with confidence. We highly recommend Veterans United to any veteran or military family looking to buy a home. Their service exceeded our expectations, and we’re grateful for the support they provided throughout this important milestone.

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    Customer ServiceRates

    Reviewed June 17, 2026

    Jeremy and his team are absolute miracle workers. Other companies didn't want to work with us or led us lots of letdowns. Jeremy picked us up and got us approved and into our home seamlessly. Communication was great, the rates were better than anything else we could find and closing was a breeze thanks to his teams homework.

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    Reviewed June 17, 2026

    Buying a home was not the best experience for us, but Vets United was there for us every step of the way. I probably would’ve giving up if it wasn’t for Shane and his team. Thanks for everything you did for our family.

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    StaffTransparency

    Reviewed June 16, 2026

    Everyone was extremely helpful during our process, Candy was awesome, gave us guidance and kept us updated through all the process.

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    Staff

    Reviewed June 16, 2026

    Robert was very responsive when I had questions and made the buying process extremely smooth.

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    Loan Process

    Reviewed June 16, 2026

    My home purchase experience with Veterans United Home Loans was smooth and stress free! They made every step super easy and answered any questions I had immediately!

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    Reviewed June 16, 2026

    Nick and Christie were just the Best! Kept me informed, answered all of my questions, and made me feel 100% confident in my home buying experience.

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    TransparencyCommunication

    Reviewed June 16, 2026

    I never imagined that I would be able to qualify for a home that was not a fixer-upper. Thanks to Ben and several others at Veterans United, I have been blessed with being able to move my family into a beautiful home that had everything we wanted in a home. Ben and his team made sure that I had everything I needed to qualify and kept me updated on the process without me needing to ask.

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    Reviewed June 15, 2026

    Process was super simple thanks to the Veterans United team.

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    Customer Service

    Reviewed June 13, 2026

    Great customer service buying experience with Emmy ** and Jared and Jason

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    StaffLoan Process

    Reviewed June 13, 2026

    My loan team was absolutely amazing! They made the whole process easy and smooth. They made this the best loan process I have ever been through (I have done this 3 times before).

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    Customer ServiceStaffLoan Process

    Reviewed June 13, 2026

    I had an outstanding experience working with Brian as my loan officer. From the very beginning, he was professional, knowledgeable, and always available to answer my questions. The loan process can often feel overwhelming, but Brian made everything simple and stress-free. He guided me through every step, kept me informed throughout the process, and worked hard to ensure everything stayed on track. His attention to detail, dedication, and commitment to providing excellent customer service gave me complete confidence from start to finish. Thanks to Brian's expertise and persistence, I was able to secure my home loan smoothly and successfully. I truly appreciate all of his hard work and would highly recommend Brian to anyone looking for a trustworthy, responsive, and experienced loan officer. Thank you, Brian, for making this important milestone possible!

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    Reviewed June 11, 2026

    I am glad I made the right choice to go with Veterans United.

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    Staff

    Reviewed June 10, 2026

    Shandler and the team was outstanding, process was very easy.

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    Punctuality & SpeedStaffLoan Process

    Reviewed June 10, 2026

    Hunter ** and his team are absolutely top notch. They are beyond reproach, extremely knowledgeable, and go above and beyond to accomplish their mission of getting you approved from a home loan. Hunter and Co work fast and efficiently to get all required documents submitted properly the first time correctly!

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    Customer ServiceStaff

    Reviewed June 9, 2026

    I am still in awe of how accessible and kind Austin and his team were. Whenever I had a question or idea, they responded instantly and thoroughly. Austin and his team were reassuring when things got intimidating, congratulatory when we got it done, and wonderful overall.

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    StaffLoan Process

    Reviewed June 9, 2026

    I love working with Jeremy and his team. I have gotten a loan and refinance with him and his team. Doing the refinance was such an easy process and stress free. You guys are amazing. Thank you for all you do!

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    Punctuality & Speed

    Reviewed June 8, 2026

    This has been one of the most enjoyable experiences I ever had....spending money! However, working with my realtor and the whole Veteran United team, I'm not only satisfied with the whole experience, but especially the fast turn-around time. It felt so good when they put the keys to my new home in my hands. Thanks to each and every one associated with my home purchase!

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    Reviewed June 8, 2026

    I felt no pressure or heartaches during the entire process. It was easy and smooth! 100% recommend!

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    Staff

    Reviewed June 7, 2026

    Everyone was very helpful! Always keeping you in the loop of what’s going on and willing to explain for any questions you may have.

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    Customer ServiceStaff

    Reviewed June 7, 2026

    I recently purchased a new home using Veterans United, and I cannot say enough great things about the experience—especially working with Tim **. From the very beginning, Tim was professional, knowledgeable, responsive, and genuinely invested in helping me through the home-buying process. Buying a home can be stressful, but Tim made everything simple and easy to understand. He was always available to answer questions, kept me informed every step of the way, and made sure everything stayed on track from application to closing.

    What stood out most was his dedication to customer service. I never felt like just another client. Tim truly cared about helping me achieve my goal of homeownership and went above and beyond to make the experience smooth and stress-free. If you’re a veteran or anyone looking to purchase a home, I highly recommend Veterans United and especially Tim **. Thanks to his hard work and expertise, I am now enjoying my new home. Five stars all the way!

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    Customer ServiceStaff

    Reviewed June 6, 2026

    Ken ** was an outstanding professional in his services. His responsiveness, communication, and financial savvy is truly impressive. His outmatched skills were evident in answering our inquiries with providing context and education. I will no doubt recommend him to anyone who wants 5 star service in financing a home.

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    PriceLoan ProcessRates

    Reviewed June 6, 2026

    Steve ** and his team did a great job getting me a loan at a good price and rate. They communicated well and had everything streamline for me.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed June 6, 2026

    Evan ** and his team were amazing from start to finish. My wife and I were first time home buyers. We thought we would rent forever. Not only was the response to my application quick, it was also stress free. As someone who has never done this before, I believe I asked some stupid questions and sometimes the questions would come to me the middle of the night. The team did not seem frustrated or take a long time to respond. I cannot recommend this company or the team who worked with me more. It did not feel like I was working with a business, it felt more like working with a family. A million thanks to Evan and his team!

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    Staff

    Reviewed June 5, 2026

    Amazing team, I felt very safe and backed up by a great team of professionals.

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    StaffLoan ProcessHonesty & Transparency

    Reviewed June 5, 2026

    Honestly I was worried going into the process as a first time buyer but everyone was so helpful through it all! Schandler and Rachel were super helpful through the process and were always honest with me about everything. I had a tight deadline I had to be at and they 100% pulled through for me. And thank you so much to the people I didn't get to talk to that helped with the loan. It means the world to me and my family that I can finally give my kids the stability I've always wanted them to have. I will never forget what y'all have done for me.

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    Verified purchase
    Staff

    Reviewed June 4, 2026

    Daren B. has worked with me across multiple house and stays on top of it all even with having to work with his team. He makes sure along the way everything is going smoothly and helps with any and all questions. Love working with the VU and specifically Daren and looking forward to continue working with him and his team.

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    Customer ServiceStaffLoan Process

    Reviewed June 4, 2026

    My loan team was ABSOLUTELY amazing!!! Their open communication and response times were fantastic! They seem to love their job and helping home buyers!!!

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    Staff

    Reviewed June 3, 2026

    Brian was incredible, helpful from the moment we inquired about getting pre-qualified to the moment we closed out our new home. This was by far the easiest and less stressful home buying experience. I would highly recommend.

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    Transparency

    Reviewed June 3, 2026

    As painless as it gets for a Re-Fi, I don't even think I had to send any updated docs. All my debt is paid off and my monthly cash flow will increase significantly. Jason and Tiffany are an A+ Mortgage team, thanks again Jason and Tiffany!

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    Customer ServiceSales & MarketingOnline & AppStaffTimeliness

    Reviewed June 2, 2026

    Incredible: the best word to describe Jeremy and his team. My house hunting journey was a long four months. Lost so many homes trying to use a family friend realtor. But, Jeremy was supportive and responsive even after work hours to keep me moving forward. Multiple approval letters within minutes of requesting them; phone calls with advice and guidance; and finally, an aggressive realtor to get the job done! Veterans United has perfected the app and saved me time and money by providing thorough instructions for each step. I just can’t be happier with the results. They are truly veteran friendly and dedicated to success. After 23 years of service and more than 20 houses, I am finally home.

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    Punctuality & SpeedStaff

    Reviewed June 2, 2026

    First-class experience. Nick and Anna and the rest of the team worked hard for us. We could have closed 2 weeks early if we wanted to. The process is very streamlined and efficient. I felt over-informed every step of the way. 10/10 would recommend to any Veteran thinking of buying a home.

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    Customer ServiceStaffTransparency

    Reviewed June 2, 2026

    Everything was great. From start to finish Torri and the team had my back, ensured I was setup and good to go, and took so much stress off of me. Torri especially did such a great job with consistent, clear communication, making sure I was up to date on everything, and made sure I had all the information I could possibly have.

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    CoveragePricePunctuality & SpeedStaffLoan Process

    Reviewed June 1, 2026

    I'm a veteran and I went to Veterans United Home Loan for a Townhouse I was looking to purchase with my son. I had to do a conventional loan because they told me I could not use my VA benefits when purchasing a home with any but a spouse. Because I was purchasing with my son I could not use VA benefits. So this was my first conventional loan. VUHL had a program to give a separate Downpayment loan. I was asked to put down $5000 and was told this money would go to the Downpayment. In the end the title company used my money for the closing costs even though I had a deal where the seller was covering closing costs.

    In the end none of my $5000 went to the downpayment loan. Also, I had less then 20min to review the final docs because I was out of state for the closing and VUHL was late getting me my paperwork. I'm on a fixed income. I am a Disabled Vet, and I feel very ripped off. Dan ** was my loan officer. Even if this is my mistake because I never did this kind of loan before, I don't understand why they said this money was going one place and then it went somewhere else, Oh and they profit from this.

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    Customer ServiceTechPunctuality & SpeedMaintenanceStaffBillingRates

    Reviewed June 1, 2026

    The only reason the rating is lower is because of O'Neil our real estate agent. The rest of our staff Brandon, Doug and Desi were outstanding to work with during our home buying process. O'Neil was strong at the beginning of the process, particularly when it came to scheduling showings, building rapport with the sellers, and understanding our needs as buyers. However, several important details were not effectively communicated to the sellers or properly reflected in the contract documentation.

    This led to significant complications, including an unnecessary overlap of rent and mortgage payments for a month, despite our clearly expressing the importance of coordinating timelines to avoid that situation. Additionally, the washer and dryer were not included in the contract, an oversight that created further issues. He also failed to include the whole-house water softener system in the appliance section of our initial offer.

    We were also disappointed with the handling of repair negotiations and documentation. The initial repair concerns we identified were not fully included in the first repair request draft, and it took several revisions before all of the repairs we considered most important were properly documented and presented. We felt we had to repeatedly review and correct documents to ensure our priorities were accurately represented. Furthermore, we felt that we had to continually push for communication with the sellers regarding repairs and advocate for more significant issues to be addressed before closing. We expected stronger negotiation on our behalf concerning both repairs and contractual details.

    While O'Neil demonstrated strong interpersonal skills and was attentive during showings, the repeated omissions, documentation errors, and lack of proactive advocacy throughout the transaction created unnecessary stress and complications during an already complex home-buying process. It was clear that once we went into contract negotiations on a home that O'Neil was only concerned with closing on the home as soon as possible to obtain his commission.

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    StaffHonesty & Transparency

    Reviewed June 1, 2026

    Outstanding experience with the whole process. Joel and his team were amazing to work with, they eased my mind when I had worries, reassured my doubts and were completely open and honest every step of the way. I would highly recommend this team to any of my fellow veterans. Extremely thankful to have worked with Joel, Lindsey and the whole Veterans United group. First we were strangers, but closed as family. Thank you for making a dream come true.

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    Coverage

    Reviewed May 31, 2026

    Kenny ** was extremely attentive and thoroughly covered every detail. Very personal and broke things down into layman's terms.

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    Staff

    Reviewed May 29, 2026

    Excellent team, Jason C. And his team were there through every step walking it through and making it easy for me even buying remotely! Thank you!

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    Loan Process

    Reviewed May 29, 2026

    Best loan company ever. Period. Big Shout out to Jodi **.

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    Staff

    Reviewed May 28, 2026

    Aaron and his team were AMAZING!!! I have never worked with such an amazing team. He answered all of my questions and concerns. I would highly recommend working with him.

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    Veterans United Home Loans Company Information

    Company Name:
    Veterans United
    Website:
    www.veteransunited.com