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Veterans United Home Loans Reviews

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About Veterans United Home Loans

Veterans United Home Loans (NMLS #1907) is a mortgage lender headquartered in Columbia, Missouri. It specializes in U.S. Department of Veterans Affairs (VA) loans for home purchases and refinances. Veterans United services loans in all 50 states and offers online support for customers who don’t live near a physical branch.

Visit www.veteransunited.com
Pros
  • Specializes in VA loan programs
  • Purchase and refinance options
  • Available nationwide
Cons
  • Only has 24 branches across 17 states
  • Website is difficult to navigate

Veterans United Home Loans Reviews

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    Page 7 Reviews 835 - 1035
    Customer ServiceStaff

    Reviewed March 19, 2024

    This is my second time working with Veterans United and I will definitely use them again in the future. The process is seamless and the customer service is phenomenal. I couldn’t be happier with the team I had this go around.

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    Customer ServiceStaffLoan Process

    Reviewed March 19, 2024

    There are SO many positive things to say about Veterans United! As first time home buyers, they made the entire process from start to finish, incredibly seamless. From working with us to build our credit up where it needed to be, all the way through to closing day and beyond. Excellent customer service and the best part is, they made the process EASY! Whether a new homebuyer or experienced, I would highly recommend working with Veterans United Home Loans for all homebuying needs!

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    Customer ServiceOnline & AppStaffEase of Use

    Reviewed March 16, 2024

    Veterans United made the process of buying a home so easy. Their app was easy to navigate. The people who work with you have such positive attitudes and are so willing to help you with this process to talk to you and walk you through anything you don’t understand and anything you’ve questions about not just from the homebuying process, but also the moving process. They have so many resources. I would definitely recommend this lender for anyone who is a veteran who is looking to buy a home.

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    Punctuality & SpeedStaff

    Reviewed March 16, 2024

    Easy organization to work with. They are completely familiar with veterans and military members benefits and all the crazy language we use in the armed forces. Very quick and efficient work coupled with a very nice personal experience. I will certainly use Veterans United! Great job to the entire team that helped us throughout the home buying journey.

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    Customer ServiceCoveragePriceRates

    Reviewed March 14, 2024

    Got preapproved (for more than they should have in retrospect). Paid earnest money and jumped through all the hoops. They started having issues with the underwriting, but still went ahead with the $725 appraisal. The business day after the appraisal, they denied the financing. Throughout the entire process communication was awful, unless they needed something.

    Afterwards they told me they could do a house for lesser amount, but they never bothered to reach out again to ask if I wanted to move forward. BUT, notwithstanding flushing $725 down the toilet, this turned out to be a blessing as I went with lender recommended by builder and wow, what a difference. No more 11k closing costs (unlike Veterans United) and no appraisal fee (unlike Veteran's United)... So if you like high fees and being just another veteran number - the Veteran's United. Otherwise do some research at the BBB and not these sites with AI generated, fake, 100% 5 star ratings. Also, google top VA lenders... Chances are that Veteran's United is not listed.

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    Sales & MarketingPunctuality & SpeedOnline & AppStaff

    Reviewed March 6, 2024

    The team was fantastic and the app was smooth and easy. Whole experience was fantastic. The team was friendly and thorough and helpful. Our agent was wonderful and prompt and very personable. Would recommend them to anyone. They were awesome.

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    Staff

    Reviewed March 6, 2024

    My team at Veterans United was great! They went above and beyond in helping us with an IRRL. Even though there were some unexpected hiccups, my team made sure that we were able to close. 10 put of 10 I would recommend.

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    StaffLoan Process

    Reviewed March 5, 2024

    I never thought getting a new loan would be this easy! The team helped get through it without as much as a hiccup!!! I would recommend this team and the Veterans United Home Loans services to everyone. Thank you from the bottom of my heart!

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    Punctuality & Speed

    Reviewed March 5, 2024

    This was my first time even looking to buy a home and was stressed every step I had to take. The company and my team quickly fixed and assured me at every stage and everything went so smoothly. I was always expecting that something would happen but everything that did happen was in my favor. I don’t know if buying a home is supposed to be hard or stressful but they made this experience so simple and fast. Prequalified to closing took less than a month. Thank you so much.

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    Customer Service

    Reviewed March 5, 2024

    VU was the best!! They took the guesswork out the process. Easy instructions on to do lists and timely follow-up. I highly recommend Veterans United for your home buying needs. You won't be disappointed.

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    Sales & Marketing

    Reviewed March 5, 2024

    I seen the commercials and Facebook ads for Veterans United and went to them along with 2 other mortgage companies. Veterans United got me my highest preapproval and the process was as smooth as can be.

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    StaffLoan Process

    Reviewed March 5, 2024

    The most amazing experience from start to finish. Jeff ** was my loan officer and if I can give him an award everyday for the amazing work he does I would. Any veteran looking at home loans and a process from start to finish use Veterans United Home Loans because they are nothing short of amazing.

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    Staff

    Reviewed March 4, 2024

    I was referred by my niece who also use them. I referred my daughter who's going to be using them. I read the reviews before I started my process and it was exceptional. The professionalism. The thoroughness of them all. The smoothness from beginning to end was wonderful from the agent all the way down to the title company. It was a wonderful and great experience. I will absolutely recommend Veterans United for all veterans looking for a home.

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    Reviewed March 1, 2024

    If you are a veteran and considering purchasing a home, Veterans United is a cut above the rest. David ** and his team are truly passionate about getting the best for the Veteran. 10 out of 10. We do recommend!!

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    Staff

    Reviewed Feb. 29, 2024

    Sam and Bryan and the rest of the team were amazing to work with. They are very professional diligent understanding and very easy to work with. They made the mortgage process so easy to get through. I would highly recommend them to anybody looking for a mortgage.

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    Staff

    Reviewed Feb. 27, 2024

    It has been a pleasure working with Trey and the team. We felt our concerns.. the future with our new home mattered. And we had many questions and concerns! Never felt unimportant with any of our questions. Thank you everyone. :)

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    PriceStaffRates

    Reviewed Feb. 27, 2024

    Excellent team! Very happy with the experience. Walked me through the entire process. Very attentive. Any issues they immediately contacted me. Worked on getting me a great rate with the lowest closing cost.

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    Customer ServiceStaffEase of UseLoan ProcessRates

    Reviewed Feb. 27, 2024

    Rating: ⭐️⭐️⭐️⭐️⭐️. I recently had the pleasure of working with Veterans United as my lender, and I cannot say enough positive things about my experience. From start to finish, they exceeded all my expectations and provided top-notch service. Veterans United demonstrated a deep understanding and appreciation for the unique needs of veterans. Their team was extremely knowledgeable about the VA loan process and went above and beyond to ensure I had all the information and resources I needed to make informed decisions. The communication throughout the entire process was outstanding. I never felt left in the dark or unsure of what was happening. The loan officer assigned to me was responsive, friendly, and always available to answer my questions. They guided me through each step, making the entire process smooth and stress-free.

    What impressed me the most was their dedication to finding the best loan options for my specific situation. They took the time to thoroughly assess my financial goals and worked diligently to secure a loan with the most favorable terms. Their commitment to providing personalized solutions truly sets them apart from other lenders. Additionally, Veterans United's online platform was easy to navigate and provided a convenient way to upload documents and track the progress of my loan application. It saved me a lot of time and streamlined the entire process. Overall, I highly recommend Veterans United to any veteran in need of a lender. Their expertise, exceptional customer service, and genuine care for veterans make them the ideal choice. I am grateful to have had the opportunity to work with them and will undoubtedly turn to them for any future lending needs.

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    Sales & MarketingPriceStaff

    Reviewed Feb. 25, 2024

    I would Love to be on TV to talk about My experience. I really don't have enough space to explain how amazing our experience was. When it comes time to refinance we will definitely be reaching out to Matt and his crew! Buying a house with Veterans United has never been easier. I do Wish there were some highly discounted movers. Being a disabled veteran it has been some long days and nights being sore and hurting. But it is all worth it because of how painless getting approved and closed was with Matt. Thank you Veterans United!!!!

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    Customer ServiceStaffTransparency

    Reviewed Feb. 25, 2024

    Matt ** and team are the best group of people to work with. They call with updates. They are also very responsive with everything in the process. Everything is explained as simple and as efficient as possible.

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    Reviewed Feb. 24, 2024

    Answered all of my questions thoroughly! The cumbersome and intimidating process in purchasing the "right" home was made an easier obstacle with Veterans United and my Realtor (which they directed me to). Great experience and new homeowner for sure!!!

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    Punctuality & SpeedStaffRates

    Reviewed Feb. 23, 2024

    Other than a few bumps at closing the team was very helpful and put me first. They answered my questions quickly. They were knowledgeable and worked hard to get me a good rate and help me through the process of buying my home.

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    Staff

    Reviewed Feb. 23, 2024

    I welcome anyone to visit. I am very satisfied with Josh and Drew and their staff. I asked Josh for his business cards so I can hand them out. If I wasn't very satisfied, do you think I would do that? They sent me a Veterans United tee-shirt which I proudly wore and was stopped for inquiries about VU. I have a large welcome home sign that greets guests and those passing within 30 feet can view it as well. I want everyone to know about the exceptional professional and neighborly service I received. A very satisfied customer, friend and Veteran, Dwain D. **

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    Reviewed Feb. 22, 2024

    I closed on my VA mortgage yesterday. My lawyer at closing stated that Veterans United had made sure everything went smoothly, and that they had all of the answers and any issues that came up were handled in a very timely manner. I’m a stressful person by nature, and they managed to talk me down for many situations which were only really stressful to myself because they had matters well in hand.

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    Staff

    Reviewed Feb. 22, 2024

    Veterans United made me feel like family. They cared about me and getting the job done. Evan ** is a great leader and his team is just as good. Thank you for the opportunity and experience with Veterans United.

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    Punctuality & SpeedStaffLoan Process

    Reviewed Feb. 21, 2024

    My loan team was great to work with. Everyone was quick to answer questions and make sure I was taken care of. They made the entire process very smooth. I could not have asked for a better group of people to help me out with getting my new home! The entire process was very quick and simple and I never had a question that was not immediately answered!

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    Punctuality & SpeedStaffLoan Process

    Reviewed Feb. 21, 2024

    When I decided to start looking for a home I was intimidated by the whole process. From finding an agent to how to actually use my VA loan. Veterans United helped every step of the way. They handled getting us a local agent who knew the area and the VA loan process. Once we found a house everything was laid out clearly that was needed to get an offer submitted and approved for the loan. Any questions I had at any step in the process was answered quickly and thoroughly. The whole Veterans United team made this process significantly less stressful and were outstanding. Fantastic team of people working to get Veterans into a home.

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    Staff

    Reviewed Feb. 19, 2024

    Tiffany was very patient with me and helped me get the proper paperwork in order to get approved. Kenny was very knowledgeable and guided me through the whole process. Overall great team to work with.

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    StaffLoan ProcessTransparency

    Reviewed Feb. 18, 2024

    Jason and the loan team were excellent. Jason went above and beyond! Super professional and also very personable! Was always there when I needed him for any question or concern during the entire process! Very transparent and great communicating as well! Best service you could ask for. 10/10 would recommend to everyone I know! Thanks so much!

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    Staff

    Reviewed Feb. 18, 2024

    The process was very simple and easy. Everyone, especially Matt, was responsive from beginning to end. They worked around the timeframe dictated by the consumer rather than pushing to get you locked into any mortgage. I'm really glad I picked this lender.

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    StaffHonesty & Transparency

    Reviewed Feb. 15, 2024

    The whole process was so easy. They helped alleviate all of our fears of home buying and now refinancing. They were honest, upfront, and very communicative. Shout out to Jose and his team! They’re awesome.

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    CoverageStaff

    Reviewed Feb. 15, 2024

    First-time homebuyer here. I am moving across the country and had no idea how to buy a house before I got there. Marcus ** of Veteran's United connected me with Patrick ** of Coldwell Banker and, together as a team, we were able to find the house that suited our needs, within budget, and in the area we were looking for. Marcus was especially patient with us and explained everything... not from a dictorial point of view, but from an informational point of view. This approach allowed us to make our own decision regarding the purchase of our house. When there was a snag, literally, the day before closing, he understood and worked with us through the process. Both Marcus of Veteran's United and Patrick of Coldwell Banker were phenomenal. Thank you both for everything!

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    StaffLoan Process

    Reviewed Feb. 14, 2024

    I would highly recommend VU to anyone of my family or friends. I was so scared starting the process... Let alone being pre-approved, cleared and approved for a home loan. My experience with VU was seamless. The real estate agent, the loan team both wonderful, professional, knowledgeable. They made wonders work for me. I'm very happy going with VU.

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    Customer ServiceStaff

    Reviewed Feb. 13, 2024

    We had such a great experience with Nate and would highly recommend VU to anyone. Nate went above and beyond to support us through the process! When we placed the offer on our home, Nate added an extra touch by calling the seller’s agent to put in a good word for us and it helped us get our offer accepted!

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    Staff

    Reviewed Feb. 10, 2024

    Mallory and Patrick are the best! Amazing mortgage and home buying experience. I looked up Veterans United on Reddit before making this choice and I don’t regret it at all! Do your own research before and shop around for sure but I loved how easy it all was. My file was difficult but we still got closed before the 60 day mark.

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    Punctuality & SpeedStaff

    Reviewed Feb. 8, 2024

    Eric always goes above and beyond for his customers and this time was no different. I appreciate the quick service and amazing results he gets time after time. Most certainly will work with him and the team again: Eric, Nicole, Brittany, outstanding job as always!

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    Punctuality & SpeedStaff

    Reviewed Feb. 7, 2024

    Overall, easy process and the team assigned to my account was professional and completed everything in a timely manner. No complaints and we even closed early on our home. Great team and stress free process.

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    Customer ServiceStaff

    Reviewed Feb. 6, 2024

    First time home buyers and everyone at VU made this grueling process as easy as possible. Couldn’t have asked for a better company to work with. There was always someone on the other end of the phone willing to help in any way possible.

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    Staff

    Reviewed Feb. 5, 2024

    The entire team we worked with were very knowledgeable, available, and extremely helpful. We would certainly use them again, and would recommend them to anyone going through the process of buying a home.

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    Customer ServiceStaffHonesty & Transparency

    Reviewed Feb. 3, 2024

    I honestly can't believe the level of service I received. From first call to closing everyone I spoke to was not only absolutely on top of it but friendly and comforting. I feel extremely lucky to have used Veterans United and to have had Chris, Matt and Shelby on my team. They turned my month that could have been torture into something seamless and easy. I couldn't be more happy to be in my new house and I have those amazing folks to thank. I have already been telling people about how awesome Veterans United is and I will continue to do so!!! Thank you all from the bottom of my heart! Thank you SO much from a busy single Dad who you made a dream come true for!!

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    Staff

    Reviewed Feb. 1, 2024

    Absolutely amazing experience buying my first home!! I couldn’t have done it without the team!! Will definitely look forward to the next house with them and I want them again! Eric, Megan, and Doug were instrumental in sealing the deal with them instead of another lender!

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    Staff

    Reviewed Jan. 31, 2024

    Not just doing his job, he goes beyond measures to get it done. He has been so resourceful in helping get outside answers and concerns. He goes beyond to be a friend and listens to my concerns. He also helped me through the physical disaster of the home repairs by listening and offering references. I'm especially blessed, grateful and fortunate to know him. In Mississippi or the continental U.S., HE AND HIS TEAM ARE THE VERY BEST!!--WILLIS

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    StaffLoan Process

    Reviewed Jan. 30, 2024

    Was able to do everything over the internet and the "to do list" helped keep all on track. The team was enthusiastic about processing my loan request and facilitating my buy. The Alabama realtor was charming, really knew her profession and helped so much on the search and at closing.

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    Staff

    Reviewed Jan. 28, 2024

    Amy’s team and VU make the buying and refinancing options a breeze! They are responsive, polite, helpful, and efficient. They answered all of our questions. Veterans United is sincerely dedicated to taking care of veterans.

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    Reviewed Jan. 26, 2024

    Had a couple of small hiccups in the process but nothing that wasn't smoothed out immediately. As with any situation small imperfections can seem daunting but this team was all over it and handled everything perfectly.

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    Staff

    Reviewed Jan. 24, 2024

    Like a lot of people I truly never imagined I’d be able to own a home, it still feels like a dream and I’m so happy that I chose you guys to help me achieve this. Everyone was so knowledgeable, friendly and enthusiastic about helping me buy a home which was a great help throughout a stressful time. It was nothing short of a great experience from start to finish and I couldn’t be happier with my property and the people that helped me make it my own. Thanks everyone!

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    Staff

    Reviewed Jan. 24, 2024

    From start to finish the Steve ** and Spencer's team that help me was the best experience I've ever had and was a real estate agent for 10 yrs. So professional and easy going, No pressure from anyone. Thanks guys.

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    Customer ServiceStaff

    Reviewed Jan. 24, 2024

    I was well kept informed every step of the way. Great customer service and very professional attitude. My team leader and staff presented themselves with the utmost kindness, it was a God sent. I would highly recommend all who I come in contact with and in need of these services.

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    CoverageStaff

    Reviewed Jan. 23, 2024

    From the moment I contacted VU, even with my horrible credit, they treated me like I mattered, they helped me fix my scores, improve my station, and get into position to achieve my goal of home ownership once again. 5 stars aren’t enough. If you aren’t using VU - you’re wrong.

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    TechMaintenanceStaffEase of UseLoan Process

    Reviewed Jan. 22, 2024

    I elected to go with Veterans United after verifying on the VA website that they a top home loan provider. Initially my score was not great but I was given clear guidance on what to do to fix and had monthly check-ins to see my progress. Once my score became within range, I was linked up with a loan specialist, concierge and real estate agent that helped me throughout the entire process. I believe a key thing that made the process easy as well was the user friendly app where I was able to upload all required information. Overall, I am very pleased with my home purchasing process and will recommend Veterans United when asked.

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    Customer ServiceStaffLoan Process

    Reviewed Jan. 21, 2024

    I am speechless. Justin and the loan team went above and beyond to ensure that I was able to close on my dream home. I will be forever grateful for the patience and efforts Justin & the rest of the team put forth through out this entire process. Thank you so much again! I will be recommending Justin to all friends / family that are in the market to buy.

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    Reviewed Jan. 19, 2024

    My wife and I are so happy in our new home. Thank you all! Veterans United made it easy to become a first time home buyer for veterans. We appreciate everything that they have done for my family and our new home!

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    Reviewed Jan. 18, 2024

    Highly recommended to other veterans. The process wasn't too bad for me, but not for my wife! We received a lot of papers to view and sign but the process was simple. I recommend Veterans united to others.

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    CoverageStaff

    Reviewed Jan. 18, 2024

    They made my home-buying experience easy and was knowledgeable and helpful during all aspects of buying my house. They were also very patient with me while I fixed my credit to get it where they wanted it.

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    CoverageStaff

    Reviewed Jan. 16, 2024

    We started working with the team 6 months in advance. They ensured that we got everything where it needed to be to get our pre-approval and were absolutely awesome in assisting us through the underwriting and closing process. We closed on our new home 1/12/24.

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    Verified purchase
    PriceStaffRates

    Reviewed Jan. 15, 2024

    Eli was outstanding -- professional, thorough and patient. The whole team was outstanding and the process was pretty smooth. Rates and fees were very competitive and fair. Looking forward to their inexpensive refinancing option when rates go down. Highly recommend!!

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    Customer Service

    Reviewed Jan. 14, 2024

    As always Clayton ** and his team were exceptional! This is the second time we have worked with Clayton and will continue to call him for all of our mortgage needs and will recommend him to all of our friends and family.

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    StaffLoan Process

    Reviewed Jan. 12, 2024

    Outstanding. I have no words. We came across obstacles that would have halted an approval with anyone else, including a spiteful former landlord who tried to retaliate for us citing landlord-tenant law by refusing to cooperate and sign paperwork stating we always paid our rent the four years we rented from her. The loan team at Veterans United went to their management and went to bat for us because she was even hateful to them, so exceptions were made. They went above and beyond, and I do highly recommend them as a lender.

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    TechPunctuality & SpeedStaffLoan Process

    Reviewed Jan. 11, 2024

    Veteran United Home Loans blew me away with their dedication to helping people buy their dream home. I had the pleasure of being connected to Benjamin from Veteran United Home Loans. Benjamin was extremely professional and helped me through the whole process. As a first time home buyer, I had so many questions but Benjamin kept me calm and answered everything that came to my mind.

    I was stationed in Germany and Benjamin and his team accommodated to my schedule and assisted me in so many ways. As soon as I arrived in Florida, Benjamin’s team made sure I completed everything necessary to ensure we would close on time. I want to make it known that we went under contract just weeks before Christmas and Benjamin and his team worked their magic to make sure I would close on time just a few days after New Year's. If you in need of a home loan, make sure you reach out to Veterans United Home Loans. They are extremely dedicated to their clients. Be sure to ask for Benjamin when you reach out to Veterans United Home Loans. Trust me, you will not regret it!

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    Reviewed Jan. 10, 2024

    I had doubts because this is my 3rd time trying to buy a home. But after my first conversation with Kyle, I felt this time was gonna be different. Thank you Kyle, your team and everyone who was involved.

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    Reviewed Jan. 7, 2024

    We cannot be happier with Suzanne ** and her team. They went above and beyond in every way! Every question and concern we had was answered immediately! Their hard work was exceptional!! We couldn't have asked for anyone better, because there is no better!

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    Loan Process

    Reviewed Jan. 5, 2024

    The loan team made the whole experience smooth and easy!! From start to finish Rett and his team were there for me and answered every question I had no matter how silly it seemed to me!! I would use this service again!!

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    Customer Service

    Reviewed Jan. 4, 2024

    Personnel are extremely committed to customer service. They made the process easy and were available for questions any time that was convenient for me. Altogether, the services and communications were diamond quality.

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    Customer Service

    Reviewed Jan. 2, 2024

    Thank you all for the expertise and the dedication you have shown me throughout the whole process. The smoothness in communication and a strong collaboration that I have witnessed while working with you has touched me and am grateful for the work you have done for me as well as to fellow veterans buying my first house.

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    Online & AppStaff

    Reviewed Dec. 28, 2023

    Veterans United helped us get our dream home and provided us support every step of the way. I am thankful to Veterans United for making us feel like we were important and for surrounding us with a team to make the process go smoothly. The education their website offered helped me understand the process, and the concierge helped us with every detail of the move. Their teamwork made buying our home a breeze.

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    Staff

    Reviewed Dec. 25, 2023

    A-maze-ing. Truly grateful for this tremendous help. Each person I encountered was an pro, had answers, had solutions. There wasn't a single step that felt unresolved, unsettled, or unprepared. The best way to buy!

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    Rates

    Reviewed Dec. 24, 2023

    They truly made me feel that they were looking out for my best interests and made the entire process very easy. I feel that I am a valued customer and that making sure that I got exactly what I wanted was the priority.

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    Staff

    Reviewed Dec. 24, 2023

    The team I worked with at Veterans United was very easy to work with. Not many issues I had confronted in my application process which made the whole process very easy to deal with. I was more than ready to buy a house, which took years to get to this point. My credit was already ready, and my work history with my company was solid after years of service with them.

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    Customer ServicePunctuality & SpeedStaffTransparency

    Reviewed Dec. 23, 2023

    Eric and Bettina were beyond helpful and always kept me up to date no matter the time. Both were quick to respond to any questions I had and explained it all as needed. Made the home buying process super easy.

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    StaffHonesty & Transparency

    Reviewed Dec. 23, 2023

    This was honestly a wonderful experience! It came as a little bit of a shock to me when we put an offer in on a house, because we were only just looking to see what we could see. Little did we know we would find the perfect home for us and that in such a short amount of time. Everyone was able to help us achieve our dream of homeownership again! Thank you all so very much and we look forward to working with all of you again!

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    Staff

    Reviewed Dec. 23, 2023

    The team at Veterans United went above and beyond to make sure I was comfortable buying my first home. I can't thank them enough for taking the time to get to know me and making the process easier for me! Ya'll did an amazing job at making me feel at home and I will definitely be recommending you to any veterans I know that wants to buy a home! Ya'll did an exceptional job!

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Dec. 23, 2023

    Absolutely amazing company. Team is on your side and will fight for you. Answered calls and questions very fast. For my first time buying a home I was very comfortable having them in my side. Would recommend to every veteran everyday of the week. Thanks again!!!

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    Customer ServiceRates

    Reviewed Dec. 22, 2023

    What a great company and a great team. From the time of seeing if I was qualified to the closing of our new home I knew that this team had my best interests in mind and were able to deliver on their promises. I would highly recommend this company and team to anyone in the market for a mortgage. Definitely a 5 star performance and rating. Thanks again to the entire team at Veterans United.

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    StaffLoan Process

    Reviewed Dec. 21, 2023

    Daren ** my loan officer and Jesse ** my concierge, Made everything easy to do step by step. They took the pain and the frustration out of this purchase and settled me within 30 days. All I can say is Hooyah Bravo Zulu to The United Veterans home loans team.

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    Punctuality & SpeedStaff

    Reviewed Dec. 20, 2023

    Patrick, Holli, and Noelle were excellent professionals to work with at Veterans United. Given our unique home situation, they worked diligently to ensure we got in our home as quickly, and safely, as possible. A million thanks for all the time and effort put into this home buying experience!

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    Customer Service

    Reviewed Dec. 20, 2023

    We were proactive and wanted to make sure everything was in line before we found the house, which required a bit of patience with us. The lending team (Kevin ** and Kristine **), the real estate connections (tremendous respect and appreciation for Coretta Little), and the concierge services all provided their support and followed up. They absolutely and authentically went out of their way to be good business partners, good support through the process, and great people.

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    Reviewed Dec. 18, 2023

    My team was in “beast mode” the entire time through the process. I couldn’t have been teamed up with a better crew, they absolutely killed it. And right at the end of the process I received a set of glasses and coasters to celebrate the closing on my house. Totally appreciated the gesture and will most definitely lift a glass or two in salute to my team.

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    Reviewed Dec. 15, 2023

    Mark ** and his team were awesome to work with as we did a VA Refi! They were on top of everything as the process moved along and communicated very efficiently. Thank you all for a great experience! Go Army!!

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    Customer ServicePunctuality & Speed

    Reviewed Dec. 14, 2023

    Dustin ** proved to be the man for the job set before him with myself. From the beginning he was enthusiastic about my prospects of home ownership and throughout the process he was johnny on the spot: email questions where returned quickly and accurately, text messages where responded to in timely fashion, and phone call were answered with respect. Then, when the deal closed Dustin came across as elated as I was to have successfully completed the home buying process. Dustin and the Veterans United team took the stress out of the home buying process for me and has made this home purchase an unforgettable experience. Thank you kindly!

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    StaffLoan Process

    Reviewed Dec. 14, 2023

    As a new home buyer I was not looking for a home when I ended up in the buying process! It sort of just happened and to make a long story short I pivoted from two other properties pretty much turning on a dime and going a different direction each time and from the Seller John, Loan Officer Katie and her team including Brie, down to my agent Robert, they all turned in that same direction in unison! Great experience overall and will do it again in a few years!

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    Punctuality & SpeedStaffLoan Process

    Reviewed Dec. 13, 2023

    My husband and I are so eternally grateful for the hard work and dedication we received from our team at Veteran’s United. Daren, Eli, Zoë, and Alisca have all been so friendly, fast, and supportive throughout the entire process. We started out not even knowing if we would get pre-approved for a loan, and now, less than a month later we have our home together!

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    Customer ServiceStaff

    Reviewed Dec. 13, 2023

    Answers every question and guided me through the entire process, never rushed me. They always picked up the phone when I called. He gave me assistance with improving credit and sent me all kinds of info to get utilities and internet set up.

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    StaffLoan Process

    Reviewed Dec. 12, 2023

    All that have served or in active duty should highly consider the benefits of a Veterans United Home Loan. You will be treated with ultimate respect. The team is interactive with your personal life and getting you the best home loan experience possible.

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    Staff

    Reviewed Dec. 10, 2023

    I would highly recommend Veterans United for anyone who is looking for a home purchase. My entire team was very helpful in finding me my perfect home at my next duty station in the States while stationed overseas in Italy. The team clearly has a passion for working with veterans and I will certainly be using them in the future when it comes to my future home buying going forward. Thank you to my team in finding the best place for me!

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    Reviewed Dec. 8, 2023

    Without question, I could't have asked for a better experience than with Phillip ** and his team at Veterans United. I had already started dialog with a different lender a few months prior but felt cold feet and the process felt complicated. After, my conversations with Phillip, everything made sense and it was as easy as putting one step in front of the other. Me and my wife are thrilled with our purchase and everyone we know that we can refer to Phillip and his awesome team we will!

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    Staff

    Reviewed Dec. 8, 2023

    In a time in history and country where daily news shows only constant turmoil and death seemingly to be near imploding in America, Veterans United and its team member hold that torch of hope lighting the way and helping those that sacrificed so much overseas only to return to face battling for already deserved and earned benefits. VU is the real deal!! God Bless Veterans United!! Semper Fi Andrew

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    Staff

    Reviewed Dec. 8, 2023

    They were helpful, explained everything, listened to us and put up with my bipolar wife when she was stressed out and having her meltdowns. The real estate agent we were given found us a house with exactly what my wife asked for. We were in our house in just over a month even with a holiday thrown in there.

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    Customer ServiceStaff

    Reviewed Dec. 7, 2023

    The whole team worked very hard for us. Mark was working with us after John and he was also amazing. I couldn't of asked for a better team to help us. Communication was top notch. The ability to work through all problems that arose was a relief. There was hardly any stress for me. They made this process as painless as possible. Thank you so much.

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    Customer Service

    Reviewed Dec. 6, 2023

    Veterans United was able to get my Family into Our Forever Home within 8 Days. Even with such a rigid deadline, their "Can Do Attitude" made a difficult moment as easy as possible especially during my Retirement Transition. Thankful to have been able to Use the Veterans United Team.

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    StaffEase of Use

    Reviewed Dec. 6, 2023

    We are so thankful for all of the amazing people who worked so hard for us to make our new home a reality! It was easy to navigate the process of buying a home with people to help with every step of the process! Skilled and knowledgeable advocates!

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    Loan ProcessHonesty & Transparency

    Reviewed Dec. 6, 2023

    I can honestly say when researching VA loans is I am grateful for choosing Veterans United and would recommend the to anyone looking to use a VA loan for their home purchase. Being retired and working with a fixed income was frightening bur Shea and his team made it seem effortless. I thank God for this blessing.

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    StaffLoan Process

    Reviewed Dec. 4, 2023

    The VU Team performance is none short of excellent. Harley **, Loan Officer, Craig **, Acting Loan Officer, Paul **, Transaction Coordinator, Joedi, Home Buying Concierge, and all of the other VU Staff that participated in the process of aiding me in achieving my goal of purchasing a home for my daughters and I - brought great relief to me during one of the most difficult times of my life. During the process the VU Staff became more than just a lender to me - they became my family. One team, one family with one Mission. That mission for me was to purchase my home. May God continue to bless the entire VU Team as they assist many more U.S. Veterans with achieving their goal of becoming homeowners.

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    Staff

    Reviewed Nov. 30, 2023

    Buying a home for the first time was so nerve-wracking. Every single person we interacted with was so kind and genuine. We really felt supported through the whole process. By the time we closed, we were at the attorney's office for 20 min and then we had keys in hand! I cannot recommend Trey, Lynn, and Blair enough.

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    Staff

    Reviewed Nov. 29, 2023

    Home buying can be super stressful, but the VU team made sure I was informed and assured every step of the way. They were enthusiastic and professional. I really felt like they listened to me and provided me with the appropriate information to make informed decisions.

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    Customer ServiceStaff

    Reviewed Nov. 28, 2023

    Mr. Tyler **, has done such a great job in his duties. I could not have asked for anyone better in assisting me in buying my home. His diligence is outstanding. Communication is excellent, his ability to explain all the steps of the process was clear and if I did not understand he was available whenever I had questions. He was my go to person and he was always professional yet when we got to know each other, it was like I was talking to friend I have known for a long time. Would I recommend Mr. ** to others? In a heartbeat. Thank you Tyler and thank you to all the staff that was involved in this process. Thank you Veterans United!

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    Staff

    Reviewed Nov. 28, 2023

    My home buying experience with Veterans United was so much better than I ever imagined it could be. Everyone at Veterans United went above and beyond to help get me into my new home. Proud member of the VU family!

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    Customer ServiceStaffEase of Use

    Reviewed Nov. 27, 2023

    Great experience. Everyone was very helpful, very knowledgeable, reachable through phone, text, email, answered all questions or concerns either right away or within 2-3min, the application was easy to navigate, overall it was a very smooth process. Great team, thank you.

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    Punctuality & SpeedStaffHonesty & Transparency

    Reviewed Nov. 24, 2023

    If you're a Veteran I highly recommend Veterans United. They give you a whole team that works for you. Everyone is professional, friendly, and truly care about their jobs. They made the home-buying process so quick and easy. It honestly was so nice. I'm located in Kansas City, Missouri.

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    Staff

    Reviewed Nov. 22, 2023

    I am not given to gushing over people who do their job well. Victoria was great guiding us through the process. Thomas worked hard. The Veterans United team got it done efficiently and effectively. What more do you want?

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    Customer ServiceCoveragePunctuality & SpeedStaffBillingLoan Process

    Reviewed Nov. 21, 2023

    BORROWERS BEWARE: They sold my loan less than a month. They did not package my loan properly before passing it off to my current mortgage company. As a result, my 2021 taxes were paid late and no one wants to accept responsibility for the late fees and penalties. Stating I signed a document to hold them harmless regarding any taxes. No, I signed the document stating I would apply for 100% disabled veteran's tax exemption, but they threw in the hold harmless statement in the same document. Brood of Vipers! The taxes were from 2021 which weren't paid until October 31, 2023.

    This is the sneaky stuff loan companies do and place veterans at risk of losing their homes because of sneaky documents like the one they stated I signed called the Homeowner Tax Liability Choice. I thought I was signing the document to apply for the disabled veteran exemption, but lo and behold it was also to hold them harmless to their laziness to prepare and research the tax obligations before closing. How would I have known before this incident with my current mortgage company. Madness! I would have definitely opted in for my taxes to be included in my mortgage payments because it only makes sense. However, they slipped in this hold harmless statement in the exemption documentation. Those two statement should not be on the same document. The tax exemption should be one and the hold harmless with the potential taxes owed on another. Goodness! Cover your behind, but leave the veteran out for the wolves - Not a good practice.

    Do you know how many documents are signed before, during, and after a closing. A LOT! I believe it is the loan officer's responsibility to not offer this types of statements and put everything in escrow. I have never purchased a home that taxes weren't apart of my escrow. However, I didn't always have a tax exemption either. SO, my experience regarding exemptions from one tax year to another is skewed. This loan company knew there could be a potential that taxes "could" become due in the year I couldn't apply for exemption which was the last three months of 2021, and why they just didn't work up the tax information is pure laziness. Now, I have to pay tax penalties and fees because I didn't know my taxes were not including in my escrow.

    BEWARE!!! If it takes you 8-hours in a 30 minute closing session take the time to read and ask questions about the tax information at closing, especially using this company. They will leave you out there high and dry - exposed to something that would have been so easy to include in your loan. The insurance was included, but not taxes. Go figure!

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    Customer ServicePunctuality & SpeedLoan Process

    Reviewed Nov. 20, 2023

    My team was incredible. I'd give them max stars. Sarah and Andrea was phenomenal, and any bump in the road was addressed by them quickly and effectively. I will certainly call them again in the future on my next VA home loan.

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    Customer ServiceStaffFollow-Through

    Reviewed Nov. 20, 2023

    Everyone was fantastic! Great communication, follow through and commitment. Very specific needs and timetable and we felt like we were the only clients. 2nd time and I will use Veterans united every time.

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    Staff

    Reviewed Nov. 19, 2023

    The whole team was amazing. We were worried about how the whole first-time home buying experience was going to go, but they made it seem so easy. I know they had to do a good bit of work to get everything done behind the scenes, and we are extremely thankful. A big thank you to our team, who did such an amazing job. -With love, The **

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    Loan Process

    Reviewed Nov. 18, 2023

    I want to Veterans United to get a home loan and my team was great answering all my questions and reaching out whenever I needed them and made the process easy for me as I'm a first time home buyer. So thank you veterans united

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    Reviewed Nov. 18, 2023

    Everything was awesome. Only way it could have been even more awesome is if we could have gotten the house for free. Great team who was able To solve any problems and answer any questions that came their way. 10/10. Will come back to them again!

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    BillingLoan ProcessTransparency

    Reviewed Nov. 17, 2023

    I have documentation of having served Honorably a total of 9 years in the U.S. Army Reserves and the Indiana National Guard (6 years required for VA loan approval). My Retirement records only indicate 5 years 9 months of retirement credit and I've checked and double-checked with every records entity with no further information nor explanation given. I feel as though Veterans could have continued to give their assistance with the VA. I wasn't afforded the opportunity to have my down payment waived and will now pay PMI until the VA corrects their stance in this matter. One who served honorably is/has not been honored properly

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    CoverageTechSales & MarketingStaff

    Reviewed Nov. 17, 2023

    From the first contact on or about 9/30/23 to the closing on 11/16/23, the support, information and education was always there.. Whenever I had to provide documents or review contracts, disclosures and applications, everything was explained in plain language with minimal jargon. When I had insurance questions and concerns, Abigail ** was right there to help me wade through the minutiae to impartially help me make the best insurance coverage decisions. It was a relief to be able to make a knowledgeable choice with no added sales pressure. A total "dream team" all around!

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    StaffLoan Process

    Reviewed Nov. 17, 2023

    Shout out to Jamie who was an amazing loan officer that helped us getting our first home and was extremely patient to answer all of our questions no matter what or when. I would recommend Veterans United to any veteran who is looking for their dream home.

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    Customer ServicePunctuality & SpeedStaffLoan Process

    Reviewed Nov. 13, 2023

    Zach and Alison along with the concierge were efficient and easy to work with. They showed patience and responded quickly when I had concerns or questions. They are the only loan officers I will ever use.

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    Staff

    Reviewed Nov. 12, 2023

    Casey ** was unbelievably responsive to all of my questions, comments, and/or concerns from beginning to end and beyond closing. His experience was apparent through his knowledge and attention to detail. I would recommend Veterans United to anyone, especially due to the positive and genuine relationship Casey and I developed.

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    Staff

    Reviewed Nov. 12, 2023

    Mark S. and George G. were absolutely awesome to work with!!! I could NOT be happier with the whole experience with Veterans United! I'd recommend VU to anyone, anytime, anywhere!!! Mark & George made the whole process understandable, and VU's systems made providing the info paperwork needed really easy as we went along.

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    CoveragePunctuality & SpeedStaffLoan ProcessRates

    Reviewed Nov. 12, 2023

    Absolutely outstanding team of professionals. I have been cleaning up after some bad credit decisions, and thought that I would never find myself typing this review in my own new home. The Veterans United team took the time to help me build my credit and once my score hit the magic number, they were ready to get me pre approved. After we found a home, placed an offer, and started the underwriting portion, we closed in a little over 3 weeks, which I hear is lightning fast for a VA loan! Pro Tip: When you get a “to do” item, get it done RIGHT AWAY. Veterans United will take it from there. Best part is, we closed on Veterans Day! I rate my experience so far 11/10. Bravo Veterans United!

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    Punctuality & SpeedStaffRatesHonesty & Transparency

    Reviewed Nov. 10, 2023

    This experience will probably never be topped. Feel like it was a team of Allstars! I had the impression that the lender was the one to slow the pace. Absolutely not true here! Andy had his foot on the gas the entire time. He could have closed this deal way faster. In our case the seller was the limiting factor! The team was fantastic. Had my well-being in mind. I would have ended up with a higher rate, but got back too much on closing. Andy used that to get a lower interest rate. Might be a standard practice, but felt like he had my back! I honestly couldn't have asked for a better first time buyer experience. Debbie the Realtor was also very happy with the smooth and quick experience we had. Well done folks, very well done!

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    Loan Process

    Reviewed Nov. 9, 2023

    Overall, we had a great experience with VA Home Plans! In the past with other home loan companies, we didn't feel as much warmth as we do now. After this experience, we will definitely be using VA Home Loans in the future when the time is right.

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    StaffLoan Process

    Reviewed Nov. 7, 2023

    Veterans United knows veterans. And knows how to accommodate us. They helped my wife and I utilize my VA home loan I earned for my service in the United States Army. From beginning to the end they were there for us and explained everything along the way. It was truly one the best experiences ever. Thank you Veterans United Home Loans.

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    Punctuality & SpeedLoan Process

    Reviewed Nov. 4, 2023

    If you’re not using Veterans United for your home loans then you’re probably stressed out right now. Hopefully it’s not too late to switch to them. Nick and Mason were my team and I didn’t have a single worry the entire process.

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    StaffLoan ProcessRates

    Reviewed Nov. 4, 2023

    Easy process with great rates. They walked me through each step of the process. This is our second time using them and will continue to do so in the future. Our loan officer was professional and always available when needed.

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    StaffLoan Process

    Reviewed Nov. 3, 2023

    Veterans United did a great job helping purchase a home. The team was great and they also guided me in the right direction. I recommend anyone trying to buy a home to work with Veteran United Home Loans.

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    Punctuality & SpeedRates

    Reviewed Nov. 3, 2023

    Without a doubt my Veterans United team made me feel like family. Special thanks to Matt **, JB **, and Kohlie for making my dreams a reality. My family thanks them from the bottom of our hearts. My team made this endeavor so easy that I wished I had done this sooner. Any and all questions and concerns I had were answered truthfully, professionally, and promptly. I would definitely recommend them to anyone interested in buying a new home. Once again guys, THANK YOU.

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    Customer ServiceStaffLoan Process

    Reviewed Nov. 3, 2023

    My wife and I would HIGHLY RECOMMEND Veterans United to anyone! From start to finish, we received amazing support and guidance. Jessica, Ryan, Brendan and Tyler are the REAL MVP's! We were pre-approved for our home loan on October 6th and closed on November 1st!! Yes!! Our home buying process took LESS THAN 30 DAYS!! They guided us step by step through the entire purchasing process whether it was via calling, texting, or emailing. We were ALWAYS in the loop with what was happening in the process. Their professionalism, knowledge, caring spirit and communication just to say "Hello, How are you doing?, Do you have any questions?, Did you understand the last document in your To-Do-List?" made us feel genuinely cared for as customers. Thanks again to Jessica, Ryan, Brendan, and Tyler, for your dedication in meeting our home buying needs!

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    Staff

    Reviewed Nov. 1, 2023

    It is the 2nd day in my new home and it doesn't even seem real. I teared up watching my children run all over with joy and excitement in their faces for their new home!! I am speechless! I never thought it would be possible but it happened! Veterans United changed my life. I am beyond grateful for everyone on the team. Thank you so much for helping me bring joy to my children's lives.

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    StaffLoan Process

    Reviewed Nov. 1, 2023

    I want to express my sincere appreciation for the outstanding service I received from Veterans United during my home buying journey. From start to finish, they demonstrated the highest level of professionalism and expertise, ensuring that the entire process was remarkably smooth and stress-free. Their team's dedication and commitment to assisting me at every step of the way were truly commendable. They went above and beyond to address my questions and concerns, providing clear guidance and invaluable insights that made a significant difference in my home buying experience.

    The level of organization and efficiency displayed by Veterans United was exemplary. Their attention to detail and commitment to ensuring that all the necessary paperwork and documentation were in order gave me the peace of mind I needed during this important life milestone. Moreover, the friendly and approachable nature of their team members made me feel comfortable and supported throughout the process. It's clear that they not only excel in their roles but also genuinely care about their clients' well-being. Thanks to Veterans United, I am now living in the home of my dreams, and I couldn't be happier with the support and service they provided. I wholeheartedly recommend Veterans United to anyone seeking a loan lender, and I am incredibly grateful for the role they played in making my dream home a reality. Thank you, Veterans United, for an exceptional home buying experience!

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    StaffLoan Process

    Reviewed Oct. 30, 2023

    From applying for our loan to closing, Veterans United had our back and made the process seamless! Everyone we dealt with was knowledgeable and friendly and always had a great sense of humor. Not everyone looks for a sense of humor when buying a home but it helped relieve our stress.

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    Staff

    Reviewed Oct. 29, 2023

    For a first time home buyer they explained the process and helped us cross the finish line to our first home! The process was super simple and they explained all of the details each step of the way! Highly recommended to any new home buyer!

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    StaffLoan Process

    Reviewed Oct. 27, 2023

    Working with Shawn ** and Alyssa ** was a great success. They were able to answer the many questions that we had and help along with progress. After 55 years I was able to get my home loan because of them.

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    Staff

    Reviewed Oct. 26, 2023

    The entire Veterans United team was simply outstanding. They were knowledgable, professional, and incredibly understanding and friendly. They were easy to get ahold of and more than happy to answer as many questions as it took to ensure we had a solid understanding of numbers and processes. They truly made it feel easy and enjoyable. We will be forever grateful!

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    Staff

    Reviewed Oct. 25, 2023

    Veterans United is top notch. From start to finish, the team made this process seemed so easy. It is their professional, dedication and commitment to Veterans that made this closing possible in less than 30 days. I'm forever grateful for helping making this possible. Thank you very much.

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    Reviewed Oct. 25, 2023

    They made the process so easy and simple for buying a home. I highly recommend them for any veteran who wants to buy a home. From the day we found the home we wanted, to closing, was about a month, virtually unheard of. Once they get the ball rolling, they straight up get it done. Top notch people.

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    Verified purchase
    Staff

    Reviewed Oct. 24, 2023

    My whole team was/are amazing. Sam and Devin were on top of everything as was my real estate agent Lindsey. Thank y’all so much, your team and company made me another veteran homeowner after being homeless a couple times. My grandkids would thank you if they were old enough, this will be a place for them to come visit, make memories and eventually pass down.

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    Customer ServiceStaffLoan Process

    Reviewed Oct. 24, 2023

    Our loan officer, John ** was amazing throughout the entire construction loan refinance process. Excellent problem-solving skills and communications. He was available after hours, weekends, and holidays. Extremely competent and a GREAT representative for VU. Give the guy a raise, he earned it. Highly recommended! Thank you Veterans United for a fantastic refinance experience.

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    Online & AppStaff

    Reviewed Oct. 23, 2023

    They put together a well experienced team to help make the process of buying a home very easy. Along with their app I was done in less than a month. They were always there with an answer to any questions I had. 24/7.

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    StaffBilling

    Reviewed Oct. 21, 2023

    Bill and his team were truly amazing with handling everything and communicating with me. They made the home buying process so easy and stress free. True professionals that created a great experience. Thank you guys!

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    StaffLoan Process

    Reviewed Oct. 19, 2023

    Everyone on the loan team was outstanding. This was my second time utilizing this loan team. They are great! I would definitely use them again in the future. Very informative and understanding when it came to answering my concerns.

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    Staff

    Reviewed Oct. 17, 2023

    Excellent experience from start to finish. The team was incredible, made the process smooth, and hustled with absolute focus on getting us to close. Truly a great experience, if you are a Vet, go with these folks - they know what they are doing and will get it done!

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    Customer ServicePriceLoan ProcessRates

    Reviewed Oct. 15, 2023

    This is a disgusting company you should avoid at all costs. Avoid, avoid, avoid. I made a simple inquiry about a real estate property in Stonington Connecticut. I never got a response from the realtor. Instead, I got a barrage of phone calls from veterans United sometimes 15 in a row. They wouldn’t leave me alone. I had to block their phone number. Next I had a bunch of text messages which I thought were from the realtor and I explained I wanted the answers to my questions. I seem to get some inquiries about if I had any interest in any other properties, but instead, I realized it was veterans United again harassing me about applying for a loan through them.

    I never reach the point where I was interested in getting a loan. I never asked for information about a loan, and had no interest in a loan. All I wanted was some simple questions answered by the realtor listing this house. I had to file an FCC complaint to stop the harassment. I would not recommend veterans United to anyone. I also would not recommend Realtor.com because nobody ever gave me any response on the property, or answered my questions which were very specific.

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    Loan Process

    Reviewed Oct. 15, 2023

    You guys made this process seamless and easy. You were on top of everything, and being a first time homebuyer, I've heard some horror stories. Gave me sound advice from the first conversation and got me a pre approval letter faster than another lender who was "actively" working on my loan. I could not be happier.

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    StaffLoan Process

    Reviewed Oct. 14, 2023

    Casey & Company were awesome all around! Very helpful and made things easy. 10/10 would recommend! From the origination of my loan to closing day, they were helpful the entire way. The to do feature on the company’s app made doing my part a piece of cake. Highly recommend, very friendly and competent.

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    Honesty & Transparency

    Reviewed Oct. 14, 2023

    I can honestly say I have no idea why any veteran would go any place else to purchase a home. Unless they would like a sub par experience. When I purchase my next home, I will definitely be back. You guys are awesome all the way around. Thank you for everything.

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    Reviewed Oct. 14, 2023

    Buying real estate can be frustrating and sometimes an impossible goal to achieve for new home buyers. VU developed a method that makes the process very smooth, frustration free and tailored for buyers who are not familiar with the real estate industry. Based on my own experience I highly recommend their service.

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    PriceStaff

    Reviewed Oct. 13, 2023

    Couldn't have had a better experience with a great team of people. My husband and I couldn't be more grateful for all of the help that we received, this was challenging but well worth the effort. Thanks and GOD BLESS

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    Staff

    Reviewed Oct. 13, 2023

    Veterans United made sure that we were comfortable every step of the way, that we knew what was going on, had access to our team and they were so professional and kind! We cannot thank this team enough for everything they did to support us during this process. From the bottom of my heart, thank you thank you.

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    Customer ServiceSales & MarketingPunctuality & SpeedStaffRates

    Reviewed Oct. 11, 2023

    If I could give them a higher rating than 10 I would. Our journey started with what I thought was junk mail. The wife and I jokingly said maybe we should try it. When I was told that we were pre-approved I could not believe it. Fast forward a few months we found a home that we both really liked. So our home buying experience started. About that time I was hearing about a bunch of scams going on acting like services for veterans. So my guard went up and I started to act like a jerk. Not just a jerk but that one person that most people know. Yea the one that every time they walk into a room everyone turns and does their best to not to have a conversation with. Because they are rude and borderline aggressive and worse. Yes that was me. Towards Adam and his whole team.

    If I was them I don't think I would have continued to work with myself. Adam at this time did everything in his power to stick by our side. Adam and his team did more than they probably should have. I truly owe all of them the biggest apology anyone could give. Yet here we are I got that call that we close. As I said thank you my eyes filled with tears as they are now. So to Adam and his wonderful team of amazing people THANK YOU!!!

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    Staff

    Reviewed Oct. 11, 2023

    Thank you to everyone that help my wife achieve her dream of finally owning her own home.. and with the help of everyone here made it possible. Thank you all LAUREN, CURTIS, BLAINE, SIERRA. AND if I have missed anyone please forgive me.. Thank you is not enough for what you all have done for me and my family. I pray that God blesses each and every one of you abundantly.- with Love the ** Family.

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    StaffLoan Process

    Reviewed Oct. 9, 2023

    My boyfriend and I just bought our first home through Veterans United and we couldn't be happier! Everything was so easy and smooth. Our loan team was amazing and answered any questions we had and made sure we were comfortable and knowledgeable of all that was going on. We just closed on our home and we are LOVING it!! Thank you VU!!

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    StaffLoan Process

    Reviewed Oct. 8, 2023

    The experience was made easy, thankful to Veterans United Home Loans. Thanks for all they did helping my family through this process. I will recommend to others. Each member that assisted me were so so nice and helpful.

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    Customer ServicePunctuality & Speed

    Reviewed Oct. 8, 2023

    Brian and Sarah were the absolute best team to work with. Sarah was so quick to respond to every question or concern and if she for some reason wasn't available she would let me know that and tag Brian in to get the job done! This was a stressful and trying purchase but, my team was there to put out any fires and come up with solutions! Thank you again for all your hard work!

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    StaffLoan Process

    Reviewed Oct. 7, 2023

    My loan officer Britney and loan coordinator Shay are professional. They fulfilled their words in making my house closing. From the first time we talked till we closed they made the process calm and professional.

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    Staff

    Reviewed Oct. 7, 2023

    Everyone veteran should choose Veterans United. Not only are they so amazing to work with, they find amazing people to partner throughout the process too! We cannot imagine having any other team others than Clayton’s and our real estate agent was just the most perfect recommendation. We felt like we had this dream team of people and we were so respected and treated so kindly! This home buying process was made easy and we still cannot believe it all worked out and we are sitting in our new home. Could not recommend enough! So proud to be a veteran and experience such a benefit as working with a company like this. Highly recommended.

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    StaffLoan Process

    Reviewed Oct. 6, 2023

    We stumbled across our dream home in the morning, had a preapproval letter that afternoon, and made an offer that weekend. Our Loan officer, Gerrit **, worked over the holiday weekend to educate the seller who did not understand what a "VA" loan meant. Gerrit and his team worked tirelessly to get the documentation needed to close while we were out the country and unreachable...above and beyond...10 stars if I could. We closed on our dream home 28 days after walking through it for the first time, and it would not have been possible without Gerrit and the rest of the VU team!

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    StaffLoan Process

    Reviewed Oct. 6, 2023

    Veteran United Home Loans process was wonderful! We reached our goal. From day one after I sought out the company, a young lady reached out and started the process of working on our credit scores. Kara was very helpful and encouraging. She kept us abreast of what we needed to do to get the ball rolling. Once that was achieved we connected with our loan officer. He connected us with the concierge team. Brian, our officer always made himself available for any questions and touched bases constantly throughout the process. I worked with a couple of realtors only because we changed our location for our dream home. They were all upfront and very professional. Our final realtor & their team, the Corden Group was awesome! The whole process took a minute but the loan team I had was very careful about having all my necessary paperwork needed to reach closing and we did. :)

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    TransparencyCommunication

    Reviewed Oct. 4, 2023

    Ben and Kayla work very well together! They kept me updated every step of the way. I was not stressed like I thought I would be. They kept everything smooth to completion! I couldn't thank them enough!

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Oct. 4, 2023

    During the entire process of selling and buying, our entire team was amazing. The communication and response time was quick. They had us at the closing table on time! It was like they were family, every step of the way. 12/10 would recommend!

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    StaffRates

    Reviewed Oct. 1, 2023

    Asli and Travis were always able to answer my questions and make the process work with the best results. I was able to close on my home at the time we originally planned. I was also able to a lower interest thanks to the team's effort.

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    Loan Process

    Reviewed Sept. 28, 2023

    I have recently completed my third real estate purchase and fifth mortgage with Veterans United, and I cannot stress enough how impressed I am with their service. Each experience with them has been even better than the last. They consistently go above and beyond for their clients. Ben ** and his team deserve special recognition for their exceptional work. I strongly recommend Veterans United Home Loans to anyone in need of real estate purchases or refinancing, regardless of whether you are a veteran or not. They are the go-to place for all your real estate needs.

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    Punctuality & SpeedStaffLoan Process

    Reviewed Sept. 28, 2023

    ALCON, If you are a veteran in need of an outstanding home buying experience you must try Veterans United. From the loan officer, to real estate agent, concierge the service was exceptional. This organization doesn't skip a beat. There was seamless internal transition (change of loan officer) during my loan process. They remained on or ahead of schedule and made the entire process one of the best home buying experience I've ever had.

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    Punctuality & SpeedStaffLoan Process

    Reviewed Sept. 28, 2023

    Amazing, they know their stuff, VA loans are tough and they make it easy. They're not only knowledgeable, they get stuff done the right way the first time! Chase, Levi and Patrick are amazing! They get it done not just on time but weeks early! We will only be doing loans through them for the rest of our lives and will refer to all our family and friends!

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    Reviewed Sept. 27, 2023

    Working with this team was the best experience of my life!!! I've dreamed of being a home owner since I was 11 years old, and here I am 34 years old, finally fulfilling my dream! Wouldn't have been possible without Veterans United and the absolute bad ass team they put together for me! Keep doing what you do team, 10 out of 10.

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    Loan Process

    Reviewed Sept. 27, 2023

    My Veterans United team set a standard for me that no other company could ever beat! Thank you Josh and Julie and to my whole loan team for making me a homeowner! And for going above and beyond! And making this process less stressful.

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    CoverageStaffLoan Process

    Reviewed Sept. 25, 2023

    Veterans United had me pre-approved for a home loan in three days. They had me in contact with an insurance agent and a real estate agent within a week. My team was on top of things and did their best to make my home buying experience as stress free as possible. Thank you Veterans United.

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    Customer ServiceLoan Process

    Reviewed Sept. 24, 2023

    I recently reached out to Veterans United in order to secure a loan for a mortgage. I had telephone conversations with people that really knew the ins and outs of borrowing. I am now living in my new home and I am free of any worries because I know that Veterans United handled all my details.

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    StaffLoan Process

    Reviewed Sept. 24, 2023

    I Want to say Veterans United went beyond the stars to help me get a loan and paperwork needed to purchase a home. It was a roller-coaster of anxiety from me for trying to all documents needed for the loan but with the patience from Veterans United they took the time to guide me through the process. Very thankful.

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    Punctuality & SpeedStaff

    Reviewed Sept. 23, 2023

    This was on a short schedule, frankly - I found a house and pounced. My sole contribution to the process was recognizing this was a home that would pass the VA's rigorous standards. Otherwise I was kind of a mess, but Hunter and the team put up with me, guided me through it and in under a month, I'm in my forever home! I can't thank them enough!

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    Staff

    Reviewed Sept. 23, 2023

    Everyone was extremely helpful, including Britney ** the assistant. This was my first home-buying experience and they made the process extremely easy. All I had to do was turn in the paperwork needed and they took care of the rest. I recommend their services and I would use them again in the future.

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    Staff

    Reviewed Sept. 22, 2023

    Every aspect of the Home Buying process was really just amazing to me, most companies you have to deal with all sorts of **, and excuses and with Veterans United they were always on point and motivated to help put another vet into a new home. My wife and I looked for about 3 years, they never rushed us in any way. Every person I worked with over there was always highly professional and always motivated and dedicated to all my family's needs.

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    Staff

    Reviewed Sept. 20, 2023

    The team was so helpful walking me step by step through the process. I was always kept informed. They're so professional and organized. The transition was very smooth. I would definitely recommend to any service member. Thank you Team Ashton/Daniel/Phoebe.

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    StaffLoan Process

    Reviewed Sept. 20, 2023

    I highly recommend Veterans United to anyone to buy a home. This is my first home and going through the process was a bit scary being that I’ve never had anyone to tell me the steps on the home buying process, but Veterans United was there every step of the way. My loan officer was great, he answered a lot of questions I had about the actual financing side. My realtor was awesome, she went above and beyond to help me find a home that I was looking for. She was available anytime I had a question or concern or even didn’t understand….The entire process from the time I did the initial application with Veterans United to closing took under 90 days. I highly, highly, HIGHLY recommend Veterans United, and I give them all 5 of their stars.

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    Staff

    Reviewed Sept. 19, 2023

    From beginning to end Veterans United was amazing. Everyone involved made sure the process was easy and clarified any and all questions. I will use them again and recommend them to everyone. I actually have already told several veterans to use Veterans United.

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    CoveragePunctuality & SpeedStaffLoan Process

    Reviewed Sept. 18, 2023

    Had an excellent experience getting my first home loan. They informed me and covered everything I needing. I recommend them to anyone buying a home. The process was speedy and efficient. I would use them again to buy next home.

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    Punctuality & SpeedStaff

    Reviewed Sept. 18, 2023

    I am really pleased with how everyone handled our purchase.Gwen and her team were really great to work with and helped to get us finalized and settled in our new home quickly. Would definitely recommend Veterans United to anyone looking to buy a home.

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    Sales & MarketingOnline & AppStaffLoan Process

    Reviewed Sept. 18, 2023

    From start to finish, VU had my back. It felt good to have confidence in my loan team. They took care of my and family above and beyond at each interaction. They really wowed me and every turn. From surprises in the mail to the hard work and dedication during crunch time. Forever grateful for the seamless and fully automated process through the app. Thank you, Devon and VU for the easiest home purchase to date!

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    StaffLoan Process

    Reviewed Sept. 15, 2023

    Everything went smoothly, everyone was very knowledgeable and helpful. From the beginning to the end, everyone worked as a team. I would definitely recommend Veterans United Home Loans to my fellow veterans.

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    Staff

    Reviewed Sept. 7, 2023

    Kyle ** and his team are top notch! This is my second time working with Kyle and he truly makes the process as easy as possible. He and his team are always available to answer any questions and make sure everything is moving along smoothly. I hope not to move again for quite a while, but if I did, I know Kyle and his team would take care of us and make the process effortless.

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    Staff

    Reviewed Sept. 7, 2023

    I felt comfortable and reassured that I would find a great home for me and my son! The team I had really welcomed me with open arms. They sent gifts when I went through a rough patch and kept my dreams alive! Thank you all for everything!

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    Customer ServicePunctuality & Speed

    Reviewed Sept. 6, 2023

    I started out just thinking I was using an app to tell me what I would be qualified for and ended up pre-qualified to buy. Never expected such quick response. Just took off from there. Now I own a new home!

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    Staff

    Reviewed Sept. 6, 2023

    Veterans United made the process super simple. There's this cool web-based to-do list that makes keeping track of documents a total breeze. I barely had to take time out of my day, and I always knew what step came next. The agents are friendly, on top of everything, don't rush or pester you, and seemed to always be available.

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    TechStaffTransparencyCommunication

    Reviewed Sept. 5, 2023

    Made the process very easy. From the time we went under contract until we closed only took one month. Would highly recommend. Couldn't ask for a better team of people to work with. They kept me updated through the whole process. Very knowledgeable people. I would definitely use this company again.

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    StaffEase of UseLoan Process

    Reviewed Sept. 2, 2023

    Buying my home with Veterans United was a hassle-free and friendly experience. From the welcoming gifts, attentive loan team, easy to use app, the realtor they connected me with, to the determination to help me get to close, I get supported every step of the way.

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    Loan Process

    Reviewed Sept. 2, 2023

    We have worked with VU four times now, and kept the same team of great people. We will continue to work with them on any future home loan or refinance needs. Thank you for being so great to work with!!

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    Staff

    Reviewed Sept. 1, 2023

    Veterans United exceeded all my expectations as a lender. Buying a home is a very stressful process, but with the help of my assigned team, I felt that I was taken care of every step of the way! I want to say thank you to the Veterans United Team a everything that you do for those who serve your country.

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    StaffLoan ProcessTimeliness

    Reviewed Aug. 31, 2023

    Veterans United Home Loans was exceptional every step of the way!! From our First contact with Andy to the final day of closing and even the next day! The home buying Concierge was helpful in every aspect of setting up all utilities for our new home.

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    Profile pic of the author.

    Reviewed Aug. 31, 2023

    Veterans United did a great job throughout the whole process of getting me and my wife's house. I would recommend Veterans United to a veteran looking to buy their first house. Great company and I'm satisfied.

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    Punctuality & SpeedStaff

    Reviewed Aug. 30, 2023

    Veteran's Home United made what I expected to be a very long and stressful process into something that was easy and quick. This was my first home purchase and I was blown away with how friendly and helpful everyone was and how easy they made the process. I couldn't imagine buying a home without them. I can't wait to do it again!

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    TechStaffLoan Process

    Reviewed Aug. 30, 2023

    Our loan officer Fahad went above and beyond to make our home buying experience everything we needed it to be. We really loved how it was a “one stop shop” and we didn’t have to search for our realtor, loan officer, utility providers, or home buying concierge; everyone was included in the initial setup.

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    Customer ServicePunctuality & SpeedStaffLoan ProcessRatesTransparencyHonesty & Transparency

    Reviewed Aug. 29, 2023

    As a first-time home buyer, the idea of delving into the housing market was, to be honest, incredibly daunting. The stories I'd heard about intricate processes, complicated jargon, and delays filled me with apprehension. But from the moment I decided to work with Veterans United, those fears were promptly put to rest. I was especially appreciative of the transparent communication at every stage. Their team explained every step of the loan process in a way that was easy for a newbie like me to understand. I always felt in the loop, and there were no unexpected surprises.

    They didn’t just guide me through the process; they educated me along the way. I learned so much about homeownership, mortgage rates, and the financial responsibilities that come with owning a home. This knowledge is invaluable and has given me confidence in my home-buying journey. My experience with Veterans United wasn't just about obtaining a mortgage—it was a holistic journey filled with care, education, and dedication. To all my fellow veterans considering a leap into homeownership, I cannot recommend Veterans United enough. They truly understand our unique needs and go above and beyond to make dreams come true.

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    Staff

    Reviewed Aug. 28, 2023

    Great team! They work hard. They were very helpful, friendly and supportive. Worked with me and kept me informed on progress. Jolene **, Brandon **, Michele **, Stephanie ** and Jasin ** were all great to work with.

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    Billing

    Reviewed Aug. 28, 2023

    David ** and the Veterans United team made my home buying experience easy and fun. They were always available when I had questions or concerns. David worked with me to make sure I got down to a manageable payment. I highly recommend VU!

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    Punctuality & SpeedStaff

    Reviewed Aug. 27, 2023

    We love Veterans United. We feel taken care of, all of our concerns answered and very confident when making a purchase. Thank you for being such an awesome company and putting together such a complimentary and knowledgeable team. We hope to be back with a refinance later, other companies just don't compare! :)

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    StaffLoan Process

    Reviewed Aug. 27, 2023

    Loan officer was very understanding and simplified the process by giving alternatives methods of necessary documents. His team was great for when he was unavailable as well. They put me in contact with a awesome realtor who made sure I was on top of everything. Outstanding job!!!

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    StaffLoan ProcessRates

    Reviewed Aug. 27, 2023

    My bride and I just finished a new home build. At the end of one year I owed the loan back in full. It was also ridiculously high rate. Veterans United got me into a regular fixed lower rate loan. This company takes care of us Vets

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    Staff

    Reviewed Aug. 26, 2023

    If you're looking to get the best service, from a kind understanding agent. Look NO further than Phillip. He was probably the best part of our first home buying experience. We found and closed on or first home within 30 days. Phillip listened to our concerns, wants and needs. Walked us through all the details, even the things that we would have never had thought of. He made this entire process so enjoyable.

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    Staff

    Reviewed Aug. 26, 2023

    Jeff and his team helped us navigate through the process with lots of understanding and compassion in order to help us understand the importance and challenges of the buying process.. Thank you very much..

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    Customer Service

    Reviewed Aug. 26, 2023

    We had our dreams set on owning a mini farm and they came true with Team **... They made everything so simple and easy to complete the home buying experience... Thank you Veterans United... And Team Daniel **. Give them a call today. They make dreams happen!!!!

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    StaffEase of Use

    Reviewed Aug. 25, 2023

    I didn’t know about Veterans United until a Google search that lead me straight to their webpage. From the pre approval stage to the closing table things went well. I love the to-do list and the notifications because it makes it easy to stay on top of things. It was user friendly and I was able to get things done and communicate with my team with ease. My experience was great and I would definitely use Veterans United again!

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    Staff

    Reviewed Aug. 24, 2023

    Thank you to the entire team who were all patient and answered alllll my questions. They offer such a peace of mind when buying a home and guided me through every step of the way! Even more thankful I still have contact with them after the homebuying experience for any future assistance.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Aug. 24, 2023

    Kevin and his team were amazing to work with during the home buying process. Ensuring I was informed every step of the way. I could call him anytime with questions and he would take the time to explain the process. He went over and beyond to ensure the process went smooth and even got us to closing early! I would definitely recommend Veteran’s United, particularly Kevin ** to any veteran looking to buy a home.

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    Reviewed Aug. 22, 2023

    Veterans United was a great choice, and I am extremely happy I made that choice! The entire team made me feel comfortable and definitely less stressed while buying my first home. They were right there with me during the entire process, and I am grateful for that. Definitely would recommend!

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    Reviewed Aug. 22, 2023

    Great experience with Veterans united, glad I went with them. Great thing for veterans and would recommend to all veterans, after all we’ve earned it. Stayed in contact throughout the process. Made things much easier for me personally. Two thumbs up.

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    Loan ProcessHonesty & Transparency

    Reviewed Aug. 21, 2023

    The Veterans United Home Loans team was the best l've worked with when it comes to VA loans. I can honestly say I have no complaints. If the need arises, I'll definitely use their company again! Great job!

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    Staff

    Reviewed Aug. 20, 2023

    The process of buying a home is tedious and painful. Every financial aspect is picked through with a fine tooth comb. Veterans United made the process bearable. They really coached me along. When things got confusing or stressful they went above and beyond to talk me through the process and answered every one of my questions no matter how silly they sounded. Amy and Steph really talked me down when things were getting stressful. Thank you for all that you did to help my family get into our home.

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    Staff

    Reviewed Aug. 17, 2023

    Veterans United made a lifelong dream a reality. Not only my dream but my family has a home today because of VU Mike Parzius’ and the VU team’s work. I was scared, have very little money, new to the home buying process, no guidance and no role models. Yet VU made it happen without one single bump along the journey. I am forever grateful. Thank you.

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    Veterans United Home Loans Company Information

    Company Name:
    Veterans United
    Website:
    www.veteransunited.com