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Veterans United Home Loans Reviews

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About Veterans United Home Loans

Veterans United Home Loans (NMLS #1907) is a mortgage lender headquartered in Columbia, Missouri. It specializes in U.S. Department of Veterans Affairs (VA) loans for home purchases and refinances. Veterans United services loans in all 50 states and offers online support for customers who don’t live near a physical branch.

Pros
  • Specializes in VA loan programs
  • Purchase and refinance options
  • Available nationwide
Cons
  • Only has 24 branches across 17 states
  • Website is difficult to navigate

Veterans United Home Loans Reviews

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    Page 7 Reviews 835 - 1035
    StaffLoan Process

    Reviewed Oct. 27, 2023

    Working with Shawn ** and Alyssa ** was a great success. They were able to answer the many questions that we had and help along with progress. After 55 years I was able to get my home loan because of them.

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    Staff

    Reviewed Oct. 26, 2023

    The entire Veterans United team was simply outstanding. They were knowledgable, professional, and incredibly understanding and friendly. They were easy to get ahold of and more than happy to answer as many questions as it took to ensure we had a solid understanding of numbers and processes. They truly made it feel easy and enjoyable. We will be forever grateful!

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    Staff

    Reviewed Oct. 25, 2023

    Veterans United is top notch. From start to finish, the team made this process seemed so easy. It is their professional, dedication and commitment to Veterans that made this closing possible in less than 30 days. I'm forever grateful for helping making this possible. Thank you very much.

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    Reviewed Oct. 25, 2023

    They made the process so easy and simple for buying a home. I highly recommend them for any veteran who wants to buy a home. From the day we found the home we wanted, to closing, was about a month, virtually unheard of. Once they get the ball rolling, they straight up get it done. Top notch people.

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    Staff

    Reviewed Oct. 24, 2023

    My whole team was/are amazing. Sam and Devin were on top of everything as was my real estate agent Lindsey. Thank y’all so much, your team and company made me another veteran homeowner after being homeless a couple times. My grandkids would thank you if they were old enough, this will be a place for them to come visit, make memories and eventually pass down.

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    Customer ServiceStaffLoan Process

    Reviewed Oct. 24, 2023

    Our loan officer, John ** was amazing throughout the entire construction loan refinance process. Excellent problem-solving skills and communications. He was available after hours, weekends, and holidays. Extremely competent and a GREAT representative for VU. Give the guy a raise, he earned it. Highly recommended! Thank you Veterans United for a fantastic refinance experience.

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    Online & AppStaff

    Reviewed Oct. 23, 2023

    They put together a well experienced team to help make the process of buying a home very easy. Along with their app I was done in less than a month. They were always there with an answer to any questions I had. 24/7.

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    StaffBilling

    Reviewed Oct. 21, 2023

    Bill and his team were truly amazing with handling everything and communicating with me. They made the home buying process so easy and stress free. True professionals that created a great experience. Thank you guys!

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    StaffLoan Process

    Reviewed Oct. 19, 2023

    Everyone on the loan team was outstanding. This was my second time utilizing this loan team. They are great! I would definitely use them again in the future. Very informative and understanding when it came to answering my concerns.

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    Staff

    Reviewed Oct. 17, 2023

    Excellent experience from start to finish. The team was incredible, made the process smooth, and hustled with absolute focus on getting us to close. Truly a great experience, if you are a Vet, go with these folks - they know what they are doing and will get it done!

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    Customer ServicePriceLoan ProcessRates

    Reviewed Oct. 15, 2023

    This is a disgusting company you should avoid at all costs. Avoid, avoid, avoid. I made a simple inquiry about a real estate property in Stonington Connecticut. I never got a response from the realtor. Instead, I got a barrage of phone calls from veterans United sometimes 15 in a row. They wouldn’t leave me alone. I had to block their phone number. Next I had a bunch of text messages which I thought were from the realtor and I explained I wanted the answers to my questions. I seem to get some inquiries about if I had any interest in any other properties, but instead, I realized it was veterans United again harassing me about applying for a loan through them.

    I never reach the point where I was interested in getting a loan. I never asked for information about a loan, and had no interest in a loan. All I wanted was some simple questions answered by the realtor listing this house. I had to file an FCC complaint to stop the harassment. I would not recommend veterans United to anyone. I also would not recommend Realtor.com because nobody ever gave me any response on the property, or answered my questions which were very specific.

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    Loan Process

    Reviewed Oct. 15, 2023

    You guys made this process seamless and easy. You were on top of everything, and being a first time homebuyer, I've heard some horror stories. Gave me sound advice from the first conversation and got me a pre approval letter faster than another lender who was "actively" working on my loan. I could not be happier.

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    StaffLoan Process

    Reviewed Oct. 14, 2023

    Casey & Company were awesome all around! Very helpful and made things easy. 10/10 would recommend! From the origination of my loan to closing day, they were helpful the entire way. The to do feature on the company’s app made doing my part a piece of cake. Highly recommend, very friendly and competent.

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    Honesty & Transparency

    Reviewed Oct. 14, 2023

    I can honestly say I have no idea why any veteran would go any place else to purchase a home. Unless they would like a sub par experience. When I purchase my next home, I will definitely be back. You guys are awesome all the way around. Thank you for everything.

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    Reviewed Oct. 14, 2023

    Buying real estate can be frustrating and sometimes an impossible goal to achieve for new home buyers. VU developed a method that makes the process very smooth, frustration free and tailored for buyers who are not familiar with the real estate industry. Based on my own experience I highly recommend their service.

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    PriceStaff

    Reviewed Oct. 13, 2023

    Couldn't have had a better experience with a great team of people. My husband and I couldn't be more grateful for all of the help that we received, this was challenging but well worth the effort. Thanks and GOD BLESS

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    Staff

    Reviewed Oct. 13, 2023

    Veterans United made sure that we were comfortable every step of the way, that we knew what was going on, had access to our team and they were so professional and kind! We cannot thank this team enough for everything they did to support us during this process. From the bottom of my heart, thank you thank you.

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    Customer ServiceSales & MarketingPunctuality & SpeedStaffRates

    Reviewed Oct. 11, 2023

    If I could give them a higher rating than 10 I would. Our journey started with what I thought was junk mail. The wife and I jokingly said maybe we should try it. When I was told that we were pre-approved I could not believe it. Fast forward a few months we found a home that we both really liked. So our home buying experience started. About that time I was hearing about a bunch of scams going on acting like services for veterans. So my guard went up and I started to act like a jerk. Not just a jerk but that one person that most people know. Yea the one that every time they walk into a room everyone turns and does their best to not to have a conversation with. Because they are rude and borderline aggressive and worse. Yes that was me. Towards Adam and his whole team.

    If I was them I don't think I would have continued to work with myself. Adam at this time did everything in his power to stick by our side. Adam and his team did more than they probably should have. I truly owe all of them the biggest apology anyone could give. Yet here we are I got that call that we close. As I said thank you my eyes filled with tears as they are now. So to Adam and his wonderful team of amazing people THANK YOU!!!

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    Staff

    Reviewed Oct. 11, 2023

    Thank you to everyone that help my wife achieve her dream of finally owning her own home.. and with the help of everyone here made it possible. Thank you all LAUREN, CURTIS, BLAINE, SIERRA. AND if I have missed anyone please forgive me.. Thank you is not enough for what you all have done for me and my family. I pray that God blesses each and every one of you abundantly.- with Love the ** Family.

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    StaffLoan Process

    Reviewed Oct. 9, 2023

    My boyfriend and I just bought our first home through Veterans United and we couldn't be happier! Everything was so easy and smooth. Our loan team was amazing and answered any questions we had and made sure we were comfortable and knowledgeable of all that was going on. We just closed on our home and we are LOVING it!! Thank you VU!!

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    StaffLoan Process

    Reviewed Oct. 8, 2023

    The experience was made easy, thankful to Veterans United Home Loans. Thanks for all they did helping my family through this process. I will recommend to others. Each member that assisted me were so so nice and helpful.

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    Customer ServicePunctuality & Speed

    Reviewed Oct. 8, 2023

    Brian and Sarah were the absolute best team to work with. Sarah was so quick to respond to every question or concern and if she for some reason wasn't available she would let me know that and tag Brian in to get the job done! This was a stressful and trying purchase but, my team was there to put out any fires and come up with solutions! Thank you again for all your hard work!

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    StaffLoan Process

    Reviewed Oct. 7, 2023

    My loan officer Britney and loan coordinator Shay are professional. They fulfilled their words in making my house closing. From the first time we talked till we closed they made the process calm and professional.

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    Staff

    Reviewed Oct. 7, 2023

    Everyone veteran should choose Veterans United. Not only are they so amazing to work with, they find amazing people to partner throughout the process too! We cannot imagine having any other team others than Clayton’s and our real estate agent was just the most perfect recommendation. We felt like we had this dream team of people and we were so respected and treated so kindly! This home buying process was made easy and we still cannot believe it all worked out and we are sitting in our new home. Could not recommend enough! So proud to be a veteran and experience such a benefit as working with a company like this. Highly recommended.

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    StaffLoan Process

    Reviewed Oct. 6, 2023

    We stumbled across our dream home in the morning, had a preapproval letter that afternoon, and made an offer that weekend. Our Loan officer, Gerrit **, worked over the holiday weekend to educate the seller who did not understand what a "VA" loan meant. Gerrit and his team worked tirelessly to get the documentation needed to close while we were out the country and unreachable...above and beyond...10 stars if I could. We closed on our dream home 28 days after walking through it for the first time, and it would not have been possible without Gerrit and the rest of the VU team!

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    StaffLoan Process

    Reviewed Oct. 6, 2023

    Veteran United Home Loans process was wonderful! We reached our goal. From day one after I sought out the company, a young lady reached out and started the process of working on our credit scores. Kara was very helpful and encouraging. She kept us abreast of what we needed to do to get the ball rolling. Once that was achieved we connected with our loan officer. He connected us with the concierge team. Brian, our officer always made himself available for any questions and touched bases constantly throughout the process. I worked with a couple of realtors only because we changed our location for our dream home. They were all upfront and very professional. Our final realtor & their team, the Corden Group was awesome! The whole process took a minute but the loan team I had was very careful about having all my necessary paperwork needed to reach closing and we did. :)

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    TransparencyCommunication

    Reviewed Oct. 4, 2023

    Ben and Kayla work very well together! They kept me updated every step of the way. I was not stressed like I thought I would be. They kept everything smooth to completion! I couldn't thank them enough!

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Oct. 4, 2023

    During the entire process of selling and buying, our entire team was amazing. The communication and response time was quick. They had us at the closing table on time! It was like they were family, every step of the way. 12/10 would recommend!

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    StaffRates

    Reviewed Oct. 1, 2023

    Asli and Travis were always able to answer my questions and make the process work with the best results. I was able to close on my home at the time we originally planned. I was also able to a lower interest thanks to the team's effort.

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    Loan Process

    Reviewed Sept. 28, 2023

    I have recently completed my third real estate purchase and fifth mortgage with Veterans United, and I cannot stress enough how impressed I am with their service. Each experience with them has been even better than the last. They consistently go above and beyond for their clients. Ben ** and his team deserve special recognition for their exceptional work. I strongly recommend Veterans United Home Loans to anyone in need of real estate purchases or refinancing, regardless of whether you are a veteran or not. They are the go-to place for all your real estate needs.

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    Punctuality & SpeedStaffLoan Process

    Reviewed Sept. 28, 2023

    ALCON, If you are a veteran in need of an outstanding home buying experience you must try Veterans United. From the loan officer, to real estate agent, concierge the service was exceptional. This organization doesn't skip a beat. There was seamless internal transition (change of loan officer) during my loan process. They remained on or ahead of schedule and made the entire process one of the best home buying experience I've ever had.

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    Punctuality & SpeedStaffLoan Process

    Reviewed Sept. 28, 2023

    Amazing, they know their stuff, VA loans are tough and they make it easy. They're not only knowledgeable, they get stuff done the right way the first time! Chase, Levi and Patrick are amazing! They get it done not just on time but weeks early! We will only be doing loans through them for the rest of our lives and will refer to all our family and friends!

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    Reviewed Sept. 27, 2023

    Working with this team was the best experience of my life!!! I've dreamed of being a home owner since I was 11 years old, and here I am 34 years old, finally fulfilling my dream! Wouldn't have been possible without Veterans United and the absolute bad ass team they put together for me! Keep doing what you do team, 10 out of 10.

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    Loan Process

    Reviewed Sept. 27, 2023

    My Veterans United team set a standard for me that no other company could ever beat! Thank you Josh and Julie and to my whole loan team for making me a homeowner! And for going above and beyond! And making this process less stressful.

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    CoverageStaffLoan Process

    Reviewed Sept. 25, 2023

    Veterans United had me pre-approved for a home loan in three days. They had me in contact with an insurance agent and a real estate agent within a week. My team was on top of things and did their best to make my home buying experience as stress free as possible. Thank you Veterans United.

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    Customer ServiceLoan Process

    Reviewed Sept. 24, 2023

    I recently reached out to Veterans United in order to secure a loan for a mortgage. I had telephone conversations with people that really knew the ins and outs of borrowing. I am now living in my new home and I am free of any worries because I know that Veterans United handled all my details.

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    StaffLoan Process

    Reviewed Sept. 24, 2023

    I Want to say Veterans United went beyond the stars to help me get a loan and paperwork needed to purchase a home. It was a roller-coaster of anxiety from me for trying to all documents needed for the loan but with the patience from Veterans United they took the time to guide me through the process. Very thankful.

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    Punctuality & SpeedStaff

    Reviewed Sept. 23, 2023

    This was on a short schedule, frankly - I found a house and pounced. My sole contribution to the process was recognizing this was a home that would pass the VA's rigorous standards. Otherwise I was kind of a mess, but Hunter and the team put up with me, guided me through it and in under a month, I'm in my forever home! I can't thank them enough!

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    Staff

    Reviewed Sept. 23, 2023

    Everyone was extremely helpful, including Britney ** the assistant. This was my first home-buying experience and they made the process extremely easy. All I had to do was turn in the paperwork needed and they took care of the rest. I recommend their services and I would use them again in the future.

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    Staff

    Reviewed Sept. 22, 2023

    Every aspect of the Home Buying process was really just amazing to me, most companies you have to deal with all sorts of **, and excuses and with Veterans United they were always on point and motivated to help put another vet into a new home. My wife and I looked for about 3 years, they never rushed us in any way. Every person I worked with over there was always highly professional and always motivated and dedicated to all my family's needs.

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    Staff

    Reviewed Sept. 20, 2023

    The team was so helpful walking me step by step through the process. I was always kept informed. They're so professional and organized. The transition was very smooth. I would definitely recommend to any service member. Thank you Team Ashton/Daniel/Phoebe.

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    StaffLoan Process

    Reviewed Sept. 20, 2023

    I highly recommend Veterans United to anyone to buy a home. This is my first home and going through the process was a bit scary being that I’ve never had anyone to tell me the steps on the home buying process, but Veterans United was there every step of the way. My loan officer was great, he answered a lot of questions I had about the actual financing side. My realtor was awesome, she went above and beyond to help me find a home that I was looking for. She was available anytime I had a question or concern or even didn’t understand….The entire process from the time I did the initial application with Veterans United to closing took under 90 days. I highly, highly, HIGHLY recommend Veterans United, and I give them all 5 of their stars.

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    Staff

    Reviewed Sept. 19, 2023

    From beginning to end Veterans United was amazing. Everyone involved made sure the process was easy and clarified any and all questions. I will use them again and recommend them to everyone. I actually have already told several veterans to use Veterans United.

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    CoveragePunctuality & SpeedStaffLoan Process

    Reviewed Sept. 18, 2023

    Had an excellent experience getting my first home loan. They informed me and covered everything I needing. I recommend them to anyone buying a home. The process was speedy and efficient. I would use them again to buy next home.

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    Punctuality & SpeedStaff

    Reviewed Sept. 18, 2023

    I am really pleased with how everyone handled our purchase.Gwen and her team were really great to work with and helped to get us finalized and settled in our new home quickly. Would definitely recommend Veterans United to anyone looking to buy a home.

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    Sales & MarketingOnline & AppStaffLoan Process

    Reviewed Sept. 18, 2023

    From start to finish, VU had my back. It felt good to have confidence in my loan team. They took care of my and family above and beyond at each interaction. They really wowed me and every turn. From surprises in the mail to the hard work and dedication during crunch time. Forever grateful for the seamless and fully automated process through the app. Thank you, Devon and VU for the easiest home purchase to date!

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    StaffLoan Process

    Reviewed Sept. 15, 2023

    Everything went smoothly, everyone was very knowledgeable and helpful. From the beginning to the end, everyone worked as a team. I would definitely recommend Veterans United Home Loans to my fellow veterans.

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    Staff

    Reviewed Sept. 7, 2023

    Kyle ** and his team are top notch! This is my second time working with Kyle and he truly makes the process as easy as possible. He and his team are always available to answer any questions and make sure everything is moving along smoothly. I hope not to move again for quite a while, but if I did, I know Kyle and his team would take care of us and make the process effortless.

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    Staff

    Reviewed Sept. 7, 2023

    I felt comfortable and reassured that I would find a great home for me and my son! The team I had really welcomed me with open arms. They sent gifts when I went through a rough patch and kept my dreams alive! Thank you all for everything!

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    Customer ServicePunctuality & Speed

    Reviewed Sept. 6, 2023

    I started out just thinking I was using an app to tell me what I would be qualified for and ended up pre-qualified to buy. Never expected such quick response. Just took off from there. Now I own a new home!

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    Staff

    Reviewed Sept. 6, 2023

    Veterans United made the process super simple. There's this cool web-based to-do list that makes keeping track of documents a total breeze. I barely had to take time out of my day, and I always knew what step came next. The agents are friendly, on top of everything, don't rush or pester you, and seemed to always be available.

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    TechStaffTransparencyCommunication

    Reviewed Sept. 5, 2023

    Made the process very easy. From the time we went under contract until we closed only took one month. Would highly recommend. Couldn't ask for a better team of people to work with. They kept me updated through the whole process. Very knowledgeable people. I would definitely use this company again.

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    StaffEase of UseLoan Process

    Reviewed Sept. 2, 2023

    Buying my home with Veterans United was a hassle-free and friendly experience. From the welcoming gifts, attentive loan team, easy to use app, the realtor they connected me with, to the determination to help me get to close, I get supported every step of the way.

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    Loan Process

    Reviewed Sept. 2, 2023

    We have worked with VU four times now, and kept the same team of great people. We will continue to work with them on any future home loan or refinance needs. Thank you for being so great to work with!!

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    Staff

    Reviewed Sept. 1, 2023

    Veterans United exceeded all my expectations as a lender. Buying a home is a very stressful process, but with the help of my assigned team, I felt that I was taken care of every step of the way! I want to say thank you to the Veterans United Team a everything that you do for those who serve your country.

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    StaffLoan ProcessTimeliness

    Reviewed Aug. 31, 2023

    Veterans United Home Loans was exceptional every step of the way!! From our First contact with Andy to the final day of closing and even the next day! The home buying Concierge was helpful in every aspect of setting up all utilities for our new home.

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    Reviewed Aug. 31, 2023

    Veterans United did a great job throughout the whole process of getting me and my wife's house. I would recommend Veterans United to a veteran looking to buy their first house. Great company and I'm satisfied.

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    Punctuality & SpeedStaff

    Reviewed Aug. 30, 2023

    Veteran's Home United made what I expected to be a very long and stressful process into something that was easy and quick. This was my first home purchase and I was blown away with how friendly and helpful everyone was and how easy they made the process. I couldn't imagine buying a home without them. I can't wait to do it again!

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    TechStaffLoan Process

    Reviewed Aug. 30, 2023

    Our loan officer Fahad went above and beyond to make our home buying experience everything we needed it to be. We really loved how it was a “one stop shop” and we didn’t have to search for our realtor, loan officer, utility providers, or home buying concierge; everyone was included in the initial setup.

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    Customer ServicePunctuality & SpeedStaffLoan ProcessRatesTransparencyHonesty & Transparency

    Reviewed Aug. 29, 2023

    As a first-time home buyer, the idea of delving into the housing market was, to be honest, incredibly daunting. The stories I'd heard about intricate processes, complicated jargon, and delays filled me with apprehension. But from the moment I decided to work with Veterans United, those fears were promptly put to rest. I was especially appreciative of the transparent communication at every stage. Their team explained every step of the loan process in a way that was easy for a newbie like me to understand. I always felt in the loop, and there were no unexpected surprises.

    They didn’t just guide me through the process; they educated me along the way. I learned so much about homeownership, mortgage rates, and the financial responsibilities that come with owning a home. This knowledge is invaluable and has given me confidence in my home-buying journey. My experience with Veterans United wasn't just about obtaining a mortgage—it was a holistic journey filled with care, education, and dedication. To all my fellow veterans considering a leap into homeownership, I cannot recommend Veterans United enough. They truly understand our unique needs and go above and beyond to make dreams come true.

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    Staff

    Reviewed Aug. 28, 2023

    Great team! They work hard. They were very helpful, friendly and supportive. Worked with me and kept me informed on progress. Jolene **, Brandon **, Michele **, Stephanie ** and Jasin ** were all great to work with.

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    Billing

    Reviewed Aug. 28, 2023

    David ** and the Veterans United team made my home buying experience easy and fun. They were always available when I had questions or concerns. David worked with me to make sure I got down to a manageable payment. I highly recommend VU!

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    Punctuality & SpeedStaff

    Reviewed Aug. 27, 2023

    We love Veterans United. We feel taken care of, all of our concerns answered and very confident when making a purchase. Thank you for being such an awesome company and putting together such a complimentary and knowledgeable team. We hope to be back with a refinance later, other companies just don't compare! :)

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    StaffLoan Process

    Reviewed Aug. 27, 2023

    Loan officer was very understanding and simplified the process by giving alternatives methods of necessary documents. His team was great for when he was unavailable as well. They put me in contact with a awesome realtor who made sure I was on top of everything. Outstanding job!!!

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    StaffLoan ProcessRates

    Reviewed Aug. 27, 2023

    My bride and I just finished a new home build. At the end of one year I owed the loan back in full. It was also ridiculously high rate. Veterans United got me into a regular fixed lower rate loan. This company takes care of us Vets

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    Staff

    Reviewed Aug. 26, 2023

    If you're looking to get the best service, from a kind understanding agent. Look NO further than Phillip. He was probably the best part of our first home buying experience. We found and closed on or first home within 30 days. Phillip listened to our concerns, wants and needs. Walked us through all the details, even the things that we would have never had thought of. He made this entire process so enjoyable.

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    Staff

    Reviewed Aug. 26, 2023

    Jeff and his team helped us navigate through the process with lots of understanding and compassion in order to help us understand the importance and challenges of the buying process.. Thank you very much..

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    Customer Service

    Reviewed Aug. 26, 2023

    We had our dreams set on owning a mini farm and they came true with Team **... They made everything so simple and easy to complete the home buying experience... Thank you Veterans United... And Team Daniel **. Give them a call today. They make dreams happen!!!!

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    StaffEase of Use

    Reviewed Aug. 25, 2023

    I didn’t know about Veterans United until a Google search that lead me straight to their webpage. From the pre approval stage to the closing table things went well. I love the to-do list and the notifications because it makes it easy to stay on top of things. It was user friendly and I was able to get things done and communicate with my team with ease. My experience was great and I would definitely use Veterans United again!

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    Staff

    Reviewed Aug. 24, 2023

    Thank you to the entire team who were all patient and answered alllll my questions. They offer such a peace of mind when buying a home and guided me through every step of the way! Even more thankful I still have contact with them after the homebuying experience for any future assistance.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Aug. 24, 2023

    Kevin and his team were amazing to work with during the home buying process. Ensuring I was informed every step of the way. I could call him anytime with questions and he would take the time to explain the process. He went over and beyond to ensure the process went smooth and even got us to closing early! I would definitely recommend Veteran’s United, particularly Kevin ** to any veteran looking to buy a home.

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    Reviewed Aug. 22, 2023

    Veterans United was a great choice, and I am extremely happy I made that choice! The entire team made me feel comfortable and definitely less stressed while buying my first home. They were right there with me during the entire process, and I am grateful for that. Definitely would recommend!

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    Reviewed Aug. 22, 2023

    Great experience with Veterans united, glad I went with them. Great thing for veterans and would recommend to all veterans, after all we’ve earned it. Stayed in contact throughout the process. Made things much easier for me personally. Two thumbs up.

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    Loan ProcessHonesty & Transparency

    Reviewed Aug. 21, 2023

    The Veterans United Home Loans team was the best l've worked with when it comes to VA loans. I can honestly say I have no complaints. If the need arises, I'll definitely use their company again! Great job!

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    Staff

    Reviewed Aug. 20, 2023

    The process of buying a home is tedious and painful. Every financial aspect is picked through with a fine tooth comb. Veterans United made the process bearable. They really coached me along. When things got confusing or stressful they went above and beyond to talk me through the process and answered every one of my questions no matter how silly they sounded. Amy and Steph really talked me down when things were getting stressful. Thank you for all that you did to help my family get into our home.

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    Staff

    Reviewed Aug. 17, 2023

    Veterans United made a lifelong dream a reality. Not only my dream but my family has a home today because of VU Mike Parzius’ and the VU team’s work. I was scared, have very little money, new to the home buying process, no guidance and no role models. Yet VU made it happen without one single bump along the journey. I am forever grateful. Thank you.

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    Customer Service

    Reviewed Aug. 17, 2023

    Veterans United was always available via phone or text. Would definitely recommend and go through them again if I had to! They made the home-buying process easy to complete and get into my new home before the closing date. Loving my new home!

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    Honesty & Transparency

    Reviewed Aug. 12, 2023

    Honestly I'm impressed. They make it so ridiculously easy to buying a home. Just follow the steps. My wife and I are thrilled to have chosen VU. The to-do list was nice and I loved the fact they reached out regularly to check on us.

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    Staff

    Reviewed Aug. 10, 2023

    The whole process from start to finish was so easy. Everyone was so kind and helpful. They are very knowledgeable and give you multiple options. They help with all the details and will walk you through any questions you have.

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    Staff

    Reviewed Aug. 8, 2023

    As a veteran and a single mom, I thought I would never be able to afford a home or have the company that would help me fund this dream. I worked hard and did the best I could to provide my children with a place to live - but never really felt like home. When I reached out to Veterans United, I was embraced into the process and the knowledge the team had which made this such an amazing experience. I would definitely recommend this company to anyone thinking about homeownership - as their name explains it VETERANS UNITED, just a part of a larger family. Thank you for making this dream come true.

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    Customer ServiceCoverageStaff

    Reviewed Aug. 6, 2023

    I can’t say enough about this experience. Top of the line customer service and consideration of the customer. Communication was incredible, and it was really helpful being connected with utilities/insurance/etc. Veteran’s United has a master recipe for the home buying experience. I can’t thank you all enough.

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    Customer ServiceLoan Process

    Reviewed Aug. 6, 2023

    Team worked nonstop with me to achieve our dream home. There was no one in the entire organization that didn’t put in the extra efforts. My loan team are for sure standard sets and not passive very aggressive from the 1 st call.

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    Staff

    Reviewed Aug. 4, 2023

    I was never turned away because of my credit past. With Veteran United, they helped and guided me from getting qualification to living into my dream home. Thank you Veteran United making dream reality to me.

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    Staff

    Reviewed Aug. 3, 2023

    Veterans United is an excellent choice for military veterans. They made the home buying experience flow effortlessly. The turnaround time was supremely short. Once the required documents are turned in, they start to work with and for you. I couldn’t have made a better choice. Thank you for all you do for our families. I am forever grateful.

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    Reviewed Aug. 3, 2023

    Veterans United has simplified the home buying process! As first time home buyers we only had others’ experiences to go off of. We were so nervous going in but it was super easy. The checklist was very clear on what we needed to do. We won't ever go anywhere else.

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    Customer ServiceCoveragePunctuality & SpeedStaff

    Reviewed Aug. 2, 2023

    Fantastic experience from start to end. The VU Team made the house buying process pleasurable for a first time buyer! Albert and his team were professional and courteous at all times. Any document that was needed for underwriting was reviewed and submitted in a speedy manner and communication was impeccable.

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    Customer ServiceBillingLoan Process

    Reviewed Aug. 2, 2023

    We got off to a bumpy start especially with the market the way that it is but especially faced with competition Veterans United and Bill ** team exceeded expectations and compensated for everything that came their way. They made the loan process simple, closing was a breeze. My only critique was that it took competition for them to rise to the occasion.

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    Staff

    Reviewed Aug. 1, 2023

    I'd like to express my sincere appreciation for the superb assistance and support given during the mortgage application process. My family was able to successfully manage the process for obtaining a mortgage thanks to the teams' knowledge, professionalism, and attention to detail. It was impressive how patient, understanding, and committed they were. We are now pleased homeowners, and will surely suggest their services to friends and family who are looking for help with financing a property.

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    Loan Process

    Reviewed Aug. 1, 2023

    My team worked really hard to get my loan approved. Tragically, my mom passed a few days before closing. My loan team sent a sympathy card and got my loan through without much effort from myself during that time. Highly recommend.

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    Customer ServiceCoverageStaff

    Reviewed Aug. 1, 2023

    Kyle ** and his team did a great job from start to finish. The communication was top notch, and were available to answer any and all questions in a timely manner. They were also able to overcome some unexpected challenges that could have derailed the purchase of my home. I am thoroughly impressed with the level of care and professionalism that Kyle and his team exhibited throughout the entire process. It was definitely a breath of fresh air, in this day and age, to work with a dedicated and experienced team. Thank you very for a job well done.

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    StaffLoan Process

    Reviewed Aug. 1, 2023

    My team with Veterans United Home Loans was wonderful to work with. They were friendly, courteous, and professional. We had a lot of hurdles to overcome and always got things figured out and taken care of. We would recommend them to anyone.

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    Staff

    Reviewed Aug. 1, 2023

    They were all great and really tried to help me close. There was a few hiccups outside of their control but they kept on track and kept a watchful eye out to make sure no more hiccups were in the way and stayed vigilant until the closure.

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    Staff

    Reviewed July 28, 2023

    Amy ** and Joe ** did an amazing job keeping everything on track and keeping me in the loop and explaining every step during the home buying process. They kept everything moving and I was able to close on time.

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    StaffLoan Process

    Reviewed July 27, 2023

    Everyone was helpful and cared! Awesome help on step by step process!! The team was great!! Help with loan, home ins cable mail, security, etc.. My realtor Deedee was very helpful and caring person, went above and beyond!!

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    Staff

    Reviewed July 26, 2023

    Great team. Makes buying a new home a pleasant experience. Having a team of experts to walk you through the process is very helpful and reduces the stress. And their continued support after closing is an added bonus.

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    Staff

    Reviewed July 25, 2023

    Veterans United made the entire home buying process simple and helped me understand everything I needed to do as a first time home buyer. The agent they recommended walked me through very step and made sure that I found a home that truly fit my needs. I would definitely recommend this team again!

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    Staff

    Reviewed July 25, 2023

    The team did a great job. This was my first time buying a home and it would have been very easy to get overwhelmed. We really appreciated the team's hard work for us which made something that could have been very difficult much easier to get through and with a great result.

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    Punctuality & SpeedStaffLoan Process

    Reviewed July 25, 2023

    Veterans United gave us an incredible experience. They made it so smooth for our first home buying experience. They even remembered we had a dog and sent gift for her! They went above and beyond to help us. They were ALWAYS available and so knowledgeable. They took their time to answer every question and walk us through the steps. Our loan officer helped us on a weekend when we needed to quickly put an offer on a house, and in the evening when we needed to close quickly. Literally, he was always available and we are so appreciative. We cannot thank VU, our loan officer and his Team enough for all the help they gave us.

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    Sales & MarketingPunctuality & SpeedStaffLoan ProcessTimelinessHonesty & Transparency

    Reviewed July 24, 2023

    My wife and I were looking to move from Virginia Beach to Southern California (Temecula). I found an advertisement for Veterans United Realty and Home Loans. For close to a year, they stayed by my side, guiding me every step of the way, and no matter how many changes I requested to the type of loan or home, they gave me sound advice and provided me the best options always, they made me feel secure and confident as every week and month passed while we searched and waited for the perfect home. They were patient and professional, honest and kind. They have a network of highly skilled experts that made a very challenging process go very smooth, as one task was accomplished, another was quickly handled by the next team member.

    Mr. Steven ** (Loan Officer) made himself available any day of the week. Mr. Nick ** (Home Buying Concierge) was instrumental in making sure all the utilities were taken care of and my questions and concerns addressed. My Real Estate Agent, Paul ** was awesome, I felt like we'd known each other for years, he was so thorough and on top of every single detail and handled all the the things masterfully, that I know nothing about, never having to wait for things to happen even though he was worried and tending to a family medical crisis.

    Our Seller's Agent, Ms. Pooja ** was wonderful as well, a true advocate for us. She did a remarkable job ensuring we did well in selling our home in Virginia Beach. She was kind and compassionate and very patient helping us through these transactions at a difficult personal time during these transactions when my father in law passed away and the next day my wife suffering a heart attack, requiring hospitalization and cardiac intervention. There was no pressure from anyone and everyone was gracious enough to work on our timeline. I know it's a cliche to say we couldn't have done without them but, we couldn't have and certainly we would still be searching. They helped us find our beautiful home, in a wonderful neighborhood and we are very happy and extremely thankful for the whole Veterans United Home Loans family.

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    StaffLoan Process

    Reviewed July 24, 2023

    Thank you Veterans United Home Loans TEAM for an outstanding support and professionalism! What an awesome team throughout the loan and home-buying process - smooth sailing! My son and I love our new home!

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    StaffTransparency

    Reviewed July 22, 2023

    I cannot speak highly enough of the team at Veterans United. They made the home buying process simple and seamless from the very beginning. My team truly made me feel like a valued customer and like I was the priority for them. I was always able to contact them directly when I needed to and they always communicated with me about updates and milestones. My team truly went above and beyond. Thank you!

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    Customer Service

    Reviewed July 22, 2023

    From start to finish, they walked us through. We understood everything that was required for us to do and why. And they were careful to follow up with us, and gave us truly personal attention and service.

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    Customer ServicePunctuality & SpeedStaffLoan ProcessRates

    Reviewed July 22, 2023

    As a proud military veteran, I cannot express enough gratitude to Veterans United for the unwavering support they provided in helping my family secure a VA home loan. Their exceptional service has completely transformed our lives, and we are forever grateful for their dedication and expertise. From the moment we contacted Veterans United, we were treated with the utmost respect and understanding of our unique situation as veterans. Their team of professionals took the time to listen to our needs and concerns, walking us through every step of the process with patience and clarity.

    One of the standout qualities of Veterans United is their knowledge of the VA loan program. They have a deep understanding of the intricate details and requirements, making us feel confident that we were in good hands throughout the entire journey. They effortlessly navigated the paperwork, ensuring a smooth and timely approval process, which took a significant burden off our shoulders. Moreover, their customer service is second to none. Communication was prompt, consistent, and reassuring. Whether it was via phone, email, or in-person meetings, we felt well-supported and cared for, knowing that our questions would be answered promptly.

    Veterans United's dedication to ensuring that veterans and their families receive the best possible service is truly commendable. They went above and beyond to find us the most favorable interest rates and loan terms, tailoring the options to suit our financial needs. Thanks to their efforts, we now have a beautiful home to call our own, and we can confidently say that our future is looking brighter than ever. The impact of Veterans United's support extends far beyond just helping us secure a home loan; they have shown us that there are companies out there who genuinely care about veterans and their families. Their commitment to the well-being and success of those who have served our country is something that will stay with us for a lifetime.

    We wholeheartedly recommend Veterans United to any fellow veterans seeking assistance with a VA home loan. Their professionalism, expertise, and heartfelt dedication to supporting veterans make them an outstanding choice. Thank you, Veterans United, for making our dreams come true and being there for us every step of the way!

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    Staff

    Reviewed July 21, 2023

    We have purchased two homes through Veterans United. Each time they made us feel like family. The team was very professional and ready to answer any questions. The whole process was seamless and stress-free.

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    Staff

    Reviewed July 21, 2023

    My first time buying my own house. It was a pleasant experience and the staff are very helpful. I was guided along every step and the process was very easy. Definitely will spread the review to family and friends.

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    StaffLoan ProcessHonesty & Transparency

    Reviewed July 18, 2023

    I love this organization and everything it stands for. The people seem great and honest and I have recommended your business to others. Mike ** my loan officer was awesome and I would recommend him and the other team members to other as well. As a first time home buyer my wife and I were nervous but Mike and his team walked us through the entire process and it was awesome.

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    Staff

    Reviewed July 18, 2023

    Veterans United provided a team that was extremely helpful and provided wonderful customer attentiveness. Moving to a new state can be a daunting task; not knowing where to even begin. The team at Veterans United walked us through, detail by small detail. We were provided a well rounded team of experts and they made all the difference in our home buying experience.

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    Customer ServiceStaff

    Reviewed July 14, 2023

    I was not ready to buy a home, but when my former landlord told me they were selling, I didn't want to go anywhere else because I loved the home. Like I said, I wasn't ready, or so I thought. I was crying, emotions everywhere, and I mean ugly crying. After reading reviews from other lenders, it was Veterans United. When Casey called me, I was still crying hysterically. He was so calm and patient with me. I would have hung on myself; that's how bad I was crying. My entire team was terrific. Casy, Drew, Kimberly...Thank YOU!!! I really need them in my day-to-day life.

    I've always heard buying a home is stressful. I had the least amount of stress buying my first home. Communication was superb, not too much, not too little. Just right! We talked business, we laughed at times and it felt like family. They explained everything to me and my realtor; shout out to Charles **. I had absolutely no questions at closing. I walked into closing like a boss! In a short six weeks.. I have my first home. I'm a VETERAN HOMEOWNER! So excited! Thanks TEAM!

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    Rates

    Reviewed July 14, 2023

    I would definitely recommend Veterans United to my friends and family. I will definitely stick with them. Nick and his team definitely had my best interest in mind. I felt comfortable and heard throughout the whole process and I thank you for that.

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    Staff

    Reviewed July 14, 2023

    Overall my whole home buying team took excellent care of me. Made sure I understood and answered all my questions. Felt like I was number 1 on their list. My team was readily available to answer all my questions and concerns.

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    Reviewed July 14, 2023

    This home buying process went a lot smoother than anticipated. It was like a well oiled machine and, once the gears were in motion, everything went by the numbers. Thanks to the entire team, including David.

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    Staff

    Reviewed July 13, 2023

    Their efficient, professional, stress-free, and friendly approach far exceeds their competitors! From the pre-approval, to realtor, to home-buying experience was nothing but positive! I recommend all veterans use this company!

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    Staff

    Reviewed July 12, 2023

    Staff is very helpful and professional. I have absolutely nothing negative to say. The staff walked me through confusing steps and made sure I understood the whole process. Very grateful for the team I had helping me!

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    Staff

    Reviewed July 12, 2023

    The team was not only professional but made us feel like part of the family. No headaches, stress, or unanswered questions. The team made sure we were informed through the whole home-buying process. Would recommend to anyone that is looking to buy a home.

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    StaffLoan ProcessRates

    Reviewed July 10, 2023

    We had the pleasure of using Veterans United Home Loans for our lenders with our VA loan. Our professional team, led by Matt **, made this experience comfortable and seamless from the beginning. My wife and I were very pleased with the service and also the realtor that was recommended for us within our area of interest. 10/10, highly recommend this company. Nothing but great memories from this process.

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    StaffCommunication

    Reviewed July 7, 2023

    Excellent service and really appreciate their help and walking me through the whole process and keeping me informed of what is coming up next. I would definitely recommend them to any Veteran looking to purchase a home.

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    Staff

    Reviewed July 6, 2023

    Aaron and his team was amazing. Helped throughout the whole process. Was thoroughly impressed on how hard he worked to get me into my new home and will be referring to my fellow brothers and sisters in arms.

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    Customer ServicePunctuality & SpeedStaffLoan Process

    Reviewed July 4, 2023

    First-time home buyer here: Overall, I am beyond satisfied with Veterans United. If I could describe the service in a few words I would say Home-buying for everyone. I started my home-buying process with Veterans United with limited home-buying knowledge. Veterans United's knowledge base and articles gave me the confidence that I was making the correct decisions before closing on our family's dream home. Lastly, the customer service from my loan officers team was excellent. I consider Veterans United is a "high-speed" organization for veteran home buyers. Tip: Do not be afraid to ask your team questions. They are there to help you!

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    StaffLoan Process

    Reviewed July 4, 2023

    Thank you from the bottom of our hearts for all of your help to get the loan and for assisting us with all of the papers. Understanding our needs, our struggles, and allowing us to be able to get where we are today! It has been a pleasure to work with all of you! You will always be our go-to and we have already started to spread the word about your amazing team! Thank you all again for the great work!

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    Customer ServiceStaff

    Reviewed July 4, 2023

    This is my first home. I was nervous and the entire team helped me every step of the way. They stayed in contact with me almost every day as the process developed. After the closing they called to congratulate us on our first home. I can't say enough good things about the entire team. I will be using them when it's time to buy my next home. Thank you Veterans United!

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    Customer ServicePunctuality & SpeedStaff

    Reviewed July 4, 2023

    I could not have asked for a better team than Veteran’s United. Over several months, they did not falter in their commitment to helping me as I went through looking for homes in three states. Through this very stressful and often confusing home-buying market, the team led by Robert ** never faltered to answer my questions quickly and professionally. When I finally found the home I wanted, this amazing team managed to pull off a Clear to Close in eight days to meet a request by the seller. My concierge, Kimberly **, was instrumental in helping me find my utilities and services and getting them started. As a disabled Marine, I need all the help I can get and everyone at Veteran’s United delivered it all. Thank you so much!

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    Customer ServicePunctuality & Speed

    Reviewed July 3, 2023

    From top-to-bottom, my Veterans United team was proficient and their conduct was efficient and flawless at all times. I have zero complaints about my experience with them, and for a man that works in IT Quality Assurance, I hope that is received as very high praise!! Sarah, Kevin, and Jenny all served integral roles in making this a remarkably quick and efficient process. Our communications were frequent, never under or overcommunicating. They worked to ensure the underwriter's needs were met on all points, which proved to be quite an undertaking. Overall, this team was quite an unexpected, yet very welcomed, part of this whole experience. Without a doubt, and without so much as a hint of exaggeration or hyperbole, I give them the highest marks that are possibly obtainable for their part in this very significant, very momentous transition in my life!!

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    Customer ServiceLoan ProcessTransparency

    Reviewed July 2, 2023

    Great team effort to make this loan process simple. Great people, great process and great communication! Because the seller had problems it delayed closing for 7 weeks but this group of people was not phased. They kept us updated on everything that changed and explained it in great detail. I will use them again!

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    Customer ServicePunctuality & Speed

    Reviewed July 1, 2023

    Veterans United, Jake ** and his team made our home buying experience fast, painless, and worry free! I appreciate how quick they were to respond to any questions we had and laid out everything we would need to make it a seamless buy. Thank you all very much!

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    TechLoan Process

    Reviewed July 1, 2023

    Working with VU for our new home loan was a wonderful experience and made our relocation to a new area much easier. We were able to sign a contract on our new home and close in 21 days! Our entire team, Nolan **, Annie **, and Nate ** were top notch. They were available any time we had questions and were supportive through the entire process.

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    StaffRates

    Reviewed June 30, 2023

    Veterans United was awesome and helped us greatly with our new home. As first time home buyers, having such a strong support network made for a great experience! Scott and his team gave us a great rate that was better than everywhere else and helped us through their process with ease.

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    Staff

    Reviewed June 30, 2023

    Sarah ** and Tracy ** are the amazing duo team. As a realtor this duo is a match made in heaven for me and as a buyer I can’t stop raving about how amazing they are to work with. Absolute 10

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    Reviewed June 30, 2023

    They were great through the whole process and made everything so simple. Had the greatest experience with them. Even after the process they still stayed in contact to make sure everything was going well with my new home.

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    Staff

    Reviewed June 30, 2023

    Steve ** and Zach ** and the entire team did extremely well at making me feel seen and heard. Thank you for helping me buy my home. You guys are an important part of the home buying process I wish everyone knew about.

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    Customer ServiceStaff

    Reviewed June 30, 2023

    I cannot thank Veterans United enough, this is the 2nd home we have purchased and my only regret is that we did know who Veterans United was the first time.

    We had been searching nationwide looking for a place to finally settle down after my Military career, and Veterans United continually and patiently worked with us year after year and state after state until we found the perfect home just miles from where we grew up! Along the way we made some wonder people that we will forever be indebted to, their constant patience and continual determination to help find me that perfect place to call home! From the very beginning right to the end they never stopped fighting for us. From the bottom of our hearts we thank you Veterans United, and we Stand and Salute You! Thank you!

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    Customer ServicePunctuality & SpeedStaff

    Reviewed June 29, 2023

    Total and complete experience was incredible, everyone was on the ball and responsive. Will definitely recommend this team. Was quick and everything went smoothly, we were able to close on time with no issues. Every one worked as a team and we're excellent with communication.

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    StaffLoan Process

    Reviewed June 29, 2023

    Jeff ** is an asset to your company. I have never dealt with somebody as professional & courteous as Jeff. Jeff makes you feel like he truly cares about you and the outcome of your loan. Unfortunately in today's time most people are only at their jobs to do the job and go home. Jeff ** is a super-star to my family. When we hear about co-workers, friends, family going to do a home purchase or refi we always tell them to go through Veterans United and work with Jeff **. I truly wish there were more professionals that truly cared about their job like Jeff does. #10stars

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    Customer ServicePricePunctuality & SpeedStaffRates

    Reviewed June 29, 2023

    Schandler was absolutely amazing from our very first conversation. The perfect house came up on the market and we had to move quickly because we didn't have financing secured and we were not pre-approved yet. Schandler worked very hard to make it happen, get our pre-approval and application done asap. I let him know from the very beginning that I was price shopping due to interest rates being so high. He not only went to bat for my family, but he secured us a great deal that other major banks were unable to beat or even match. He kept us in the loop through the entire process and his team was able to get us approved and ready to close early (unfortunately we couldn't close early due to the sellers, but VU and my family were ready!).

    He even touched base with us while he was on vacation celebrating a rather large, important birthday, although he did not have to, it's just the top-notch service he provides because he wants to ensure a smooth process and buyer comfort. Schandler and his team were absolutely amazing to work with and I'm so grateful we made the decision to trust Veterans United, Schandler, and Walter. It was a great experience and the easiest out of all four home purchases and a refi! Highly recommend!

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    MaintenanceStaffLoan Process

    Reviewed June 27, 2023

    The whole process was pretty smooth. Just minor things would come up but it wouldn't ever take long to fix. Everyone I worked with was great! Got set up with a realtor in the area and he was great to work with as well. Seemed like he helped me as a friend even though he was just doing his job. Would’ve been tough to navigate without the help of my realtor and loan team.

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    CoveragePunctuality & SpeedStaff

    Reviewed June 27, 2023

    If you qualify for VA, the buck stops here. VU gets it done, and makes you feel good the whole time. The service is phenomenal, the teams work quickly, and all the bases are covered. 10/10. Would use again!

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    Verified purchase
    Staff

    Reviewed June 27, 2023

    Use Veterans United if you want the best. If not, go ahead and use someone else. The team was truly phenomenal to work with. They answered every question, calmed every moment of stress, and made the process genuinely easy. We can't thank them enough!

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    Customer ServiceCoveragePunctuality & SpeedStaffLoan Process

    Reviewed June 27, 2023

    If you're in the market for a new home, look no further than this dream team of real estate professionals. Sam, Faith, Julia, Matthew, Alex and Wynci are an exceptional group of individuals who work together seamlessly to provide their clients with the best possible home-buying experience. From the very beginning, this team took the time to get to know me and understand my needs. They were patient in answering all of my questions and made me feel at ease throughout the entire process. Each member of the team brought a different set of skills and expertise to the table, which made working with them a true pleasure. Sam's knowledge of the lending industry was impressive, and he worked hard to ensure that I received the best possible loan terms.

    Faith's expertise in the local real estate market helped me find my dream home quickly and efficiently. Julia's attention to detail and strong work ethic ensured that everything was handled efficiently and effectively. Matthew's exceptional customer service skills and warm personality made me feel supported throughout the entire process. In addition to this amazing team of real estate professionals, Alex's expertise in home and car insurance provided a seamless transition from the home-buying process to securing insurance coverage. Her attention to detail and ability to identify the best coverage options for my needs was impressive. And Wynci's communication skills and attention to detail kept me informed every step of the way. Together, this team is a force to be reckoned with.

    They are professional, knowledgeable, and truly care about their clients. They go above and beyond to ensure that the home-buying process is a success, and it shows in everything they do. If you're in the market for a new home, look no further than Sam, Faith, Julia, Alex, Matthew, and Wynci. Their professionalism, expertise, and exceptional customer service are unmatched.

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    Reviewed June 24, 2023

    I just want to thank everyone that made this possible. At times we would be so defeated but Ryan and Rob always us feel like a priority and I think we would have given up on the whole process without them. They truly made the last months bearable and I doubt we would be in our home without them. So again, thank you all so much and keep up the great work.

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    Punctuality & SpeedStaffLoan Process

    Reviewed June 24, 2023

    Very helpful and worked very quickly and professionally to accomplish and finish our loan process. Any questions at any time of day were answer very promptly and also added any information that we missed any time they could. Highly recommend.

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    Staff

    Reviewed June 23, 2023

    Veterans United is the best! I love the team concept and how there is someone to help with anything you need, every step of the way. Matt ** and Amy ** are top notch! I wish everyone took the care and pride in their work that I saw from them.

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    Punctuality & SpeedStaffTransparencyCommunication

    Reviewed June 23, 2023

    The team was amazing to work with. Very quick and efficient! There were a lot of things that came up last minute that they worked very hard to get done as quickly as possible. They were all very pleasant, polite and kept me updated on everything.

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    Punctuality & Speed

    Reviewed June 22, 2023

    I was so nervous to buy my first home but my Veterans United team made me feel so comfortable and confident to buy my first home. They were with me every step of the way, and I can't wait to move into my new home!

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    PriceStaff

    Reviewed June 18, 2023

    Zach, Beth, Liz and his whole team worked with us making sure we understand every step a explaining every charge, cost, obstacle and options we have. They worked their butts off and we now own our first home.

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    Staff

    Reviewed June 17, 2023

    My VA Home Purchase team was spectacular to work with. Gave me realistic and achievable timeline to review and complete documents and also answered any questions I had in a timely manner. From start to finish, the team help me achieve my goal to own my first house.

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    Reviewed June 16, 2023

    Mike ** and his team are AAAA++++, they are the best of the best. They kept me informed every of the way. They made the process easy and hassle free. This is the second time I’ve worked with Mike and you can’t find a better team to work with.

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    Punctuality & SpeedRates

    Reviewed June 16, 2023

    During this process, we refinanced our current home for a cash-out process. This was a long two-month process which was why the overall process was rated an 8. It took longer to do this than it took us to close on the first home we ever purchased. Tim was great to work with and was a pleasure to communicate with, and despite the long wait I have confidence that we switched over to a great company.

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    Reviewed June 16, 2023

    After years of working to build up the income and the credit to buy our 1st home, we were just barely at the place where we could even apply. After working with Veteran's United, we got approved and everything done in less than 90 days!

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    Customer ServiceLoan Process

    Reviewed June 16, 2023

    Very happy with my whole team! Will definitely use Veterans United and stick with the same team if in the market in the future! Would highly recommend any veterans looking to use their VA home loan to Veterans United.

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    Customer ServicePunctuality & SpeedStaffLoan ProcessRatesHonesty & Transparency

    Reviewed June 16, 2023

    I have dealt with Jared ** about home loans since 2017. He is very knowledgeable, experienced and honest. Not only did he get us the best rate, but it was quick to process. Jared knows the best way to go on loans depending on the market and your personal situation. I would highly recommend making a phone call Jared first before committing to another loan officer.

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    Staff

    Reviewed June 15, 2023

    Great company, great team and great individuals. Made things as easy as possible from start to finish. Showed commitment to our goals and worked day and night to get us our home, extremely knowledgeable and have a great human aspect to a complicated process like home buying.

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    Loan ProcessRates

    Reviewed June 14, 2023

    My experience with Veterans United was the best. We have worked with realtors and loan companies in the past and we were just a number and they didn't really have our best interests in mind. It is a team and they offer a complete experience with one stop service.

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    Reviewed June 13, 2023

    Everything was fully explained, went smooth as the silk parachutes I used to use to jump out of perfectly good aircraft with, and I trusted VU to give me the soft landing like they did!!! I am a happy homeowner!!!!

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    Staff

    Reviewed June 13, 2023

    I have had the best first-time homebuyer experience with Veterans United. They helped me answer all the questions I didn’t know I had and I found the perfect home! They communicated and made the process as easy as possible during a busy time of transition.

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    Customer ServiceSales & MarketingStaffRates

    Reviewed June 11, 2023

    Adam was on point for me each and every phone call, text, and email. Any questions I had his real time response was impeccable! His communication with my Realtor Lauren ** was amazing and it was a true team. Anticipating the interest rate lock we talked with a key understandings. The daily market, politics, trends to assess the best day to lock in for me the best rate with financial analysis. Adam was easy to talk to and he always was calm!! The entire experience with Adam on the mortgage process was MAGNIFICENT! This is my 3rd home buy and tensions were removed by Adams professionalism! I would recommend Adam/Veterans United to any Veteran I know. If I could advertise to promote a brilliant and simple process with Adam and company; I am Ready!! Thanks Adam!!

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    Loan Process

    Reviewed June 11, 2023

    Our home loan team worked very hard to get us approved and through the whole process. We are grateful that they we willing to work with us even though our situation was challenging. They did a great job, we couldn't be happier!

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    Staff

    Reviewed June 10, 2023

    Everyone I had the privilege of working with made the entire process incredibly easy and made everything easy to understand. I had a fantastic team and I am extremely happy with how everything was done.

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    StaffLoan Process

    Reviewed June 10, 2023

    I encountered absolutely no problems completing the loan process only because of the guidelines provided to me from the Veterans United Staff. Tasking requirement were easy to follow and the todo procedure made it so.

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    CoveragePunctuality & Speed

    Reviewed June 9, 2023

    What can I say, my home buying process was a complete success due to the Veterans United TEAM, and I wish to thank EVERYONE involved. My experience was one of complete satisfaction, there were zero delays on our part with everything approved through underwriting in just a couple of weeks, which was then a waiting period for the seller to complete their obligations. Veterans United will be my solid recommendation for anyone I know needing to purchase a new home!

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    Staff

    Reviewed June 9, 2023

    Some people do not and should not have a mic in their hand. No one wants to listen to me. I have nothing to say but positive things about the team I worked with. By far, the easiest home buying I have done. If I had to have one critique, it would be the underwriters seemingly forgetting there was a global pandemic and record number of unemployment a few years ago Trying to write a story as to why I wasn't working during the pandemic was a bit odd. The only time in my life I wasn't working and I had to write multiple stories as to why. Pick up a newspaper once in a while. I guess it is easy to do things like that if you do not have direct contact with the customer.... But, in the end, they got it done and all was well. Closed with no issues.

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    StaffLoan Process

    Reviewed June 8, 2023

    Dealing Veterans United was a very good experience. Mike ** was very attentive to all details of the process. It was a great experience being a house in Calabash North Carolina. There were time things got tough but with the help of the loan team everything became easier to understand the process of

    buying a house in North Carolina. I will definitely recommends Veterans United to any veteran who wants to buy a house.

    Thanks again,

    Jose

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    Verified purchase
    Staff

    Reviewed June 4, 2023

    We are the one thing we thought we would never be Homeowners. The team assigned to us guided us through the whole process and moved on our timeline. There was never any pressure and made the whole home buying process truly pleasurable. Thank you so much, I could not have asked for a better team.

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    Punctuality & SpeedStaffFollow-Through

    Reviewed June 3, 2023

    While there is a lot of paperwork to submit, Sean and Jordan were so on top of everything. They made my home buying experience so pleasant and exciting! They were always prompt and thorough. They explained each step of the process and always followed through. I am excited to be moving into my new home!

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    Customer ServicePunctuality & SpeedStaffHonesty & Transparency

    Reviewed June 3, 2023

    I expected my first home buying experience to be a mess and a huge hassle, but the VU team honestly made it an incredibly smooth process! Excellent communication and time management. We even closed early! It was just over 30 days from the time we put in an offer to the time we closed.

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    Staff

    Reviewed June 3, 2023

    If you're a veteran you should be using Veterans United, they really do take care of us and they ensure that we receive the best deals possible! This is my second house bought with VU and as always they made it a pleasant experience and they ensured everything was explained in detail. I specially recommend Justin ** for doing such a fantastic job.

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    Staff

    Reviewed June 3, 2023

    In the beginning, I was very nervous about using a realtor that I couldn't go to their office and sit with face-to-face. The people at Veterans United understood and helped me with every step of the way. I would highly recommend Veterans United to anyone who needs help finding their forever home. Thank you so much, Leah, Mike and Joedi!

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    Customer ServiceStaff

    Reviewed June 2, 2023

    When i started this journey i didn’t think it would ever come true, however the team we have answered every question, concern when ever called upon. From the start to closing was smooth and seamless. We thank you all for being with us step by step. Thank you again. Michael & Ketrina ** and family.

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    Loan Process

    Reviewed June 1, 2023

    They worked with us to ensure everything was done on time so we could get the loan approved and meet our closing deadline of approximately 3 weeks. I would highly recommend Veterans United to any veterans looking to purchase a home.

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    StaffLoan Process

    Reviewed June 1, 2023

    VA home loan team was great and made the process easier than I expected. I love my first home and would recommend it to any veteran! From the first contact to meeting my agent l, it became a smooth process. The loan officer and concierge were there at all times to help and answer all my concerns. Real estate agent did an amazing job building rapport and creating a well planned out list of showings. Thank you!

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    Refunds & Payouts

    Reviewed May 31, 2023

    The overall team we dealt with were great. Very easy to set up and get information we needed. Only area I would say to improve were last few things prior to closing, like ordering and paying for the appraisal. It was not clear that we had to pay and initiate that process.

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    Reviewed May 31, 2023

    My experience with V.U was unmatched & I pray that your experience with them is as great as mine was! I think they are especially good with first timers! Having a whole team dedicated to you feels like a VIP treatment and they are always ready to answer any concerns you have step by step!

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    Customer ServiceCoverageStaffLoan Process

    Reviewed May 31, 2023

    From beginning to end the home loan process was smooth and straightforward. The online tools were easy to utilize during the application and underwriting process. Our loan officer, Casey **, and others were consistent and timely with their follow-ups to any questions and keeping us informed.

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    CoverageStaff

    Reviewed May 31, 2023

    Veterans United went above and beyond from start to finish and I am so thankful for the team there! The set up has all bases covered, I felt included and kept in the loop every step of the way and I couldn't be more grateful to them!

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    Staff

    Reviewed May 31, 2023

    Everyone on my team is exceptional. Every step of the home-buying process was made easier, and less stressful. Stepen, Nathaniel, Liz and, Taylor; helped us get into our dream home. I never thought I'd be able to say I was a homeowner. Thank you all so much, for all your help. You've made this a wonderful experience.

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    Punctuality & SpeedStaffTimeliness

    Reviewed May 30, 2023

    I am a single father with three kids and was very stressed about the whole process. Travis was awesome and helped me through the entire thing. I was able to close on my house in 14 days thanks to Veterans United and the team. They were quick to get the inspections done and processed all of my paperwork within hours of me signing anything.

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    Staff

    Reviewed May 30, 2023

    Everyone we dealt with was so patient, professional and helpful. Danielle ** and Max ** talked through options with us so we were well informed. They made the whole process as ready as it could be.

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    Reviewed May 28, 2023

    I cannot say how great our entire team was at VU (both known and unknown); we are forever grateful for their assistance and expertise! Special mention to Mark **, Brittney ** and Brittany L**, and referred realtor, Mary ** - thank you!

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    StaffRatesTimeliness

    Reviewed May 28, 2023

    During the pandemic I began the process of buying a home. To no fault of ours I was listed deceased by the credit bureaus. It took months to have this corrected and during this time I worked with a different mortgage company that obviously didn’t have my best interest at hand. My daughter worked double time to have the bureaus correct my information. She then found Veteran’s United and EVERYTHING turned around! I really can’t stress enough how wonderful OUR TEAM is. With Clayton and Bethany we were viewed as family and they literally walked us through the process hand in hand!!! It literally took 3 days to find our forever home and the process went like a charm.

    Of course we had bumps in the road and initial closing date pushed back BUT GOD and OUR TEAM came through and showed out!!! To close on our FOREVER HOME and move in was a fairytale in the making! My wife passed January 2020 and I knew she wanted me to be happy. I know and believe this because the home VETERANS UNITED helped me purchase is literally across the street from a house numbered 551. When I met my wife we purchased and lived in our home at 551 ** for over 50 years! Did I also mention our first day in our new home a golden butterfly landed on the porch and rested for 5 minutes. My grandfather was able to capture the video and this confirms new beginnings and blessings. Thank you VETERANS UNITED!!!!

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    StaffLoan Process

    Reviewed May 26, 2023

    Veterans United provided a smooth transition from start to finish in the Home Loan process. Excellent Staff, I highly recommend them to any Veteran looking to purchase a home. The Team was very professional and guided me every step of the way. Thank you Veterans United.

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    Staff

    Reviewed May 26, 2023

    To any Veteran I find I will recommend VU, they have been everything I could've asked for from a finance company. Great people and super flexible. And they will answer any question you could ever have, I asked over 500 questions and they answered every one. They are super professional and incredibly kind.

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    Loan Process

    Reviewed May 25, 2023

    The entire team was awesome. From Ryan, to Paige, to Maxine and Tony (realtors), I couldn't have asked for better. The first house I bought was being rented out and I, the home buyer, was expected to be around for inspections and such. I didn't have to do near as much this time and I felt like I was dropping the ball somehow. I was reassured all was well the whole time, even when the first house fell through due to the sellers being sketchy and we had to switch everything to a different property causing a few setbacks. Definitely recommending this team for anyone looking to buy a house using their VA loan.

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    Staff

    Reviewed May 25, 2023

    I applied for a mortgage and discovered a full service company that provides a team that helps you through the whole process! Not just top professionals, but great technology to keep you on track! No one can touch this kind of service!

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    Staff

    Reviewed May 24, 2023

    Ross and his team done an outstanding job from day 1 thinking about buying a new home all the way to closing date. At a glance, it seemed like the paperwork was going to be overwhelming, but that team was always available for questions and able to give me feedback. They took what I feel like other companies would make more difficult process and turn it into a smooth transition. Availability of getting pre approval letters and changes made was a tremendous help. Again, hats off to this team for and guaranteed repeat business when we find our forever home in the future. Thank you

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    Staff

    Reviewed May 24, 2023

    This was my first time home buying. They, from the start were on top of everything. I was never left questioning which Station was I needed to attend next, as they have a check list escorting you along the way. They made it dummy proof, and with texts messages daily. Completely amazing.

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    Staff

    Reviewed May 23, 2023

    The whole team from start to finish has been outstanding... Could not ask for anything more... Could not have done this without them on my side.... It was a long road but with their help we got it done.

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    StaffLoan Process

    Reviewed May 22, 2023

    We really appreciated the personal piece with Veterans United. Receiving gifts and information about our loan officer Wes really made us feel like we were working with a real person who cares about his customers.

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    Customer ServiceStaffEase of UseLoan Process

    Reviewed May 22, 2023

    Veterans United is an excellent company to work with to secure a home loan. The Team at Veterans cares about their clients. I purchased over ten homes during my military/civilian career. This by far was the best experience. I had a team of over three members who guided my wife and I throughout the process. The communication was stellar. The Veteran’s portal was easy to navigate and made uploading documents a breeze. The key function was the to-do lists which kept the loan process on track. I highly recommend Veterans United and will use them again in the future.

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    Customer ServicePunctuality & SpeedStaffRates

    Reviewed May 21, 2023

    We would like to give a shout out to the whole team. Mark, Jessie, Emilee and Steven our real estate agent. Everyone was a pleasure to work with, the communication, the process was handled in a quick professional manner. Shirley and myself were impressed with the personal touches the team sent to us, it was so very thoughtful. I have already referred VU to a fellow veteran and I will continue to do so. Thank you to everyone for your commitment to help assist Veterans with buying a home. The overall experience from start to finish was a A+ rating.

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    Verified purchase
    Staff

    Reviewed May 21, 2023

    Couldn't have asked for a more stress-free home buying experience. Everyone was attentive, caring, and with exceptional professionalism. They are with you every step of the way in all activities related to home buying and always makes an effort for you understand everything. Truly felt like part of the family.

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    PricePunctuality & SpeedStaff

    Reviewed May 20, 2023

    VU is lucky to have Zach on their team. He promptly answered my questions and coached me through my first home buying experience. He caught errors that other lenders were making in the quotes they provided me and gave me the confidence to choose VU over other lenders which ensured that we closed successfully. Grateful to Zach for his patience and willingness to answer my questions outside of normal business hours. Definitely going to continue bringing my business to VU in the future. Thank you Zach!

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    Customer ServicePunctuality & SpeedStaffLoan ProcessTransparency

    Reviewed May 20, 2023

    I will recommend to my friends and fellow Veterans both my loan officer and my agent realtor. They will updated you every time you have to do something, quick response and all friendly. All online, you don't have to travel or drive, they make it online for convenient of the veterans

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    Reviewed May 19, 2023

    I appreciate all the efforts of the full team. It was a great experience. After months of searching, we finally found our perfect home. And everything went off without a glitch. Thanks again team for all your efforts.

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    Staff

    Reviewed May 19, 2023

    One of the easiest major purchases I have made! The team at Veterans United connected me with the most amazing resources, explained processes and expectations at every step, and worked with me to get exactly what my family needed. I highly recommend Veterans United, and especially, Brandon **. A+++ would buy again!

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    StaffLoan Process

    Reviewed May 19, 2023

    I knew that having my paperwork ready to go would help, but as a first-time home buyer, there are other things that have to be done. As Lance and his team told us the things we needed to get done and turned in we did it right away in order to make sure it was done. They were specific in what the forms looked like and we needed to provide them down to the termite inspection. Coming from the Midwest that was something I had not heard of. That was the one thing that took the longest as the number of companies in the area was limited. The team was in constant contact and we were able to get it all done well within our timeline and we owe that all to his team. I would recommend them and Veterans United to anyone looking for a loan team.

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    Verified purchase
    CoveragePunctuality & SpeedMaintenanceStaff

    Reviewed May 19, 2023

    I'm so thankful to have you all support me through this even as I lost my eyesight! I could not have done this without the support that the team from Veterans United put together for me. Rain or shine, Day or Night, Workweek or Weekend; the team from Veterans United was there for me no matter the challenge or obstacle they found a way to get this through and me into a home where I can receive the medical care I require. Here's to a new home and the hope of quick and timely surgeries to restore my sight and fix my broken back. You all are unbelievable... you are awesome!

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    Staff

    Reviewed May 18, 2023

    Thanks everyone, that I was in contact with. You treated me like a human being, that is rare and I know as long as you are at Veterans United, you do me one more favor! That is when you move up in your chain of command and train new members of your team that you share this wisdom that you all hold. Thank you.

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    Punctuality & SpeedStaffLoan Process

    Reviewed May 18, 2023

    I utilized Veterans United while I was deployed. I couldn’t have ask for a better team. My assigned loan officer and realtor were amazing. They made the process easy. They requested documents, and scheduled the viewing of the house in a timely manner. Lastly, they helped me find the perfect home for me and my family. I thank them for their hard work and dedication to service members! Thank you so much!

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    StaffLoan Process

    Reviewed May 17, 2023

    Veterans United Home Loans thank you for your expertise and professionalism. For working so hard in making my dream of home ownership a reality. Me and my family are very appreciative of all the help we've received.

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    Reviewed May 14, 2023

    If you’re a veteran who wants to own your own home, Contact Chris ** at Veterans United. I started this process a long time ago & he never lost faith in me. My credit is not that great, but I’m writing this from my new condo. Contact Chris, I guarantee you can’t go wrong. His whole team not only work together & efficiently but have the greatest personalities.

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    StaffLoan ProcessRates

    Reviewed May 13, 2023

    Spencer and his team were very professional and helpful. They went out of their way to make sure I had the documents needed and that I understood the terms of my loan. I would recommend them to anyone interested in purchasing a home. Thank you.

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    Staff

    Reviewed May 12, 2023

    Kudos to the Veterans United team members we had working on our behalf throughout the home buying process. From pre-approval to close we couldn't have asked for better service (including anyone who may have helped behind the scenes). Everyone was so helpful and worked so hard to help us get financed to buy our home. It truly felt like our team was in our corner and happy for us to close on our new home! Would definitely recommend!

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    Veterans United Home Loans Company Information

    Company Name:
    Veterans United
    Website:
    www.veteransunited.com