
Veterans United Home Loans Reviews
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About Veterans United Home Loans
Veterans United Home Loans (NMLS #1907) is a mortgage lender headquartered in Columbia, Missouri. It specializes in U.S. Department of Veterans Affairs (VA) loans for home purchases and refinances. Veterans United services loans in all 50 states and offers online support for customers who don’t live near a physical branch.
- Specializes in VA loan programs
- Purchase and refinance options
- Available nationwide
- Only has 24 branches across 17 states
- Website is difficult to navigate
Veterans United Home Loans Reviews
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Reviewed Feb. 9, 2026
Everything was fine until they changed who serviced our loan. This happened the 1st week of this year. Once it was done, our entire payment history, escrow and tax records disappeared. They reported to all 3 credit bureaus that our account was closed. Now it shows no home loan on our credit report, but our loan history length was seriously degraded with it being a closed account. My current web page has no history prior to January 5th of this year. Asked them over the phone to update our credit reports and was told I needed to put it in writing and send it to their credit dispute office. Luckily we only have 3 years left with these idiots. I would refinance but currently at 2.5% makes that impossible. I strongly suggest you do not do any business with this company.

Reviewed Feb. 7, 2026
Do not trust these people, they’re like the guys at dealerships trying to sell you on a high-interest-rate loan the moment they find out you are a vet. Was working with them for a while until I started noticing the loan team’s monthly estimates were $1000 higher than what I would see doing the math. Issue was that they do not say what they’re going to give you as an interest rate. Maybe I was incorrect with math, but checking other loan companies, their estimates were much closer to the math I did.

Reviewed Feb. 6, 2026
Knowledgeable, helpful, and supportive. The team was on top of things, consistent with communication and the follow-up was pretty top-notch. There was never a time it felt like you would not see the end goal of purchasing a home with the professionalism they displayed.
Reviewed Feb. 6, 2026
We honestly couldn’t have asked for an easier loan process. Everything was done online, and uploading the requested documents was simple and straightforward. It made the whole experience stress-free from start to finish. Ben, Lisa, and Jonathan were all incredibly helpful, quick to respond, and always happy to answer our questions. We never felt left in the dark. They also connected us with our real estate agent, Sondra **, and we truly can’t praise her enough. She went above and beyond to hold our purchase together and made everything come together seamlessly. We were so impressed that we're having her list the home we just moved from. Highly recommend this entire team!

Reviewed Feb. 5, 2026
Everything from start to finish was very smooth with our VU team. Our team reached out to us frequently to keep us updated on the process and let us know when things were needed or if things were moving forward appropriately. Sam answered our questions quickly and was always available to hop on a call with us to go over things more thoroughly. Overall we had an amazing experience and are very happy with everything!

Reviewed Feb. 4, 2026
Working with Dustin has been an incredible positive experience. I felt heard and supported in completing the refinance process. I would highly recommend Veterans United due to the service Dustin consistently provides.

Reviewed Feb. 4, 2026
A great experience to say the least. From starting my home search to closing the team at Veterans United helped me every step of the way. Any questions I had they were happy to answer, and they made the entire process simple.

Reviewed Feb. 3, 2026
While there were hurdles, as there are when attempting to buy and sell simultaneously, every person at Veteran United was friendly, helpful, and provided answers to questions with integrity. I would strongly recommend using for many reasons but the main one is you want a company that is looking out for your interests in regards to purchasing a home. Appraiser was late and set us back a bit, small potatoes.
Reviewed Feb. 2, 2026
After documenting escrow requirements, and discussing amount to be included in monthly payment, it was determined that escrow to be $450/month. Not to be, as Veterans United is now escrowing $1000/month! Promises to review never happened, so disappointing.

Reviewed Feb. 2, 2026
My experience with Veterans United was outstanding, thanks to Zachary ** exceptional guidance and professionalism. As someone navigating the homebuying process after retirement, I had plenty of questions—and Zachary made the entire experience clear, organized, and stress-free. Zachary was knowledgeable, patient, and incredibly responsive. He took the time to explain each step of the process, ensured I understood my options, and kept everything moving forward smoothly. I always felt informed, supported, and confident in the decisions being made.
What stood out most was Zachary genuine commitment to helping veterans succeed. He made himself available, anticipated next steps, and guided me through the process with care and precision. I highly recommend Zachary ** and Veterans United to any veteran or retiree looking for a trusted partner in their homebuying journey.

Reviewed Feb. 1, 2026
Veterans United worked with me for many years to help get my credit and finances ready for a home purchase. Once I was finally ready, the entire process was seamless. A dedicated group of individuals worked closely with me to set up the financing and insurance, and they worked tirelessly to overcome any obstacles that came up. They were always available to support my real estate agent, but most importantly, they were always available to me. There was never a moment when I felt lost or unsure—someone was always there to provide guidance and answer my questions. This is the fourth home I have purchased in my life, and this was by far the most honest, competent, and smooth process I have ever experienced. I was consistently treated with kindness and respect, which truly made the experience stress-free. I cant recommend Veterans United highly enough.
Reviewed Feb. 1, 2026
Trey and Nico are hands down the best guys to work with!! I could not ask for a better team to work with! This is my 2nd time using this team. If you need anything they are quick to answer, handle all the backend work and make everything super easy. They made my settlement session only 15 minutes!!

Reviewed Feb. 1, 2026
Everybody was very helpful and kind the whole process and worked so hard to help me and my wife get the house of our dream. Jeremy and Scott were amazing.

Reviewed Jan. 31, 2026
Buying my first home was so stressful. I had no idea where to start, or what all went into it. I called Veterans United, and they literally took care of everything for me. They connected me to an amazing realtor in my area, helped me find great insurance quotes, and they took care of all of the hard work for me. My concierge team was the absolute best. I cannot thank Veterans United enough. Buying a home is stressful, but they make the process simple and easy. Highly recommend!

Reviewed Jan. 30, 2026
The purchase of a home can be one of the most stressful event in your lifetime. One of the main reasons is you may or may not be kept in the loop so you have to be patient while you are waiting for a process that you have little control of which can make you feel anxious at times. Amazingly this was not the case with Veterans United specifically Lily ** and her team. She kept us in the loop every step of the way. She let us know what to expect and at the close of the day she would always send an update which was always positive. This made you feel good especially if you're not sure about what is happening behind the scenes. In addition Veterans United has a very informative website with videos that tells you about the process and what to work on or expect during the next step. We really appreciate this kind of information and customer care. Thank you very much, we really appreciate it, and keep up the fine work.

Reviewed Jan. 30, 2026
Veterans United made my home buying process so much easier with their app. Their site allowed me to keep track of where I was in the home buying process along with the ease of document upload and discretion of what exactly was needed made life easy. The team themselves is very communicative and easy to communicate with whether it be via text, call or email a response is always moments away. Anyone who is designated to help you with which part of the home buying process you are in or with useful information for finally moving is a specialist with their part!

Reviewed Jan. 30, 2026
We had an outstanding experience with our Veterans United mortgage loan team. They were flawless from start to finish—quick, professional, and always respectful. Communication was clear, the process was smooth, and we even closed earlier than expected. We couldn’t have asked for a better experience and highly recommend them to anyone looking for a stress-free home loan process.

Reviewed Jan. 29, 2026
I was very nervous, the team told me what I needed to do every step of the way. It went so smooth. When I had questions they had answers, if I had a problem they fixed it.
Reviewed Jan. 29, 2026
Outstanding service! Fast, reliable and customer-focused. Highly recommend Jake from this lending company, hassle free solutions. They provide white glove experience from start to finish and and communication is AWESOME. Take advantage of the self guided videos as they are supplemental to the service you receive.

Reviewed Jan. 27, 2026
The refinance process with VU was smooth and reassuring from start to finish. Tiffany and Kayla were responsive, direct, and proactive, which made the entire experience feel effortless and stress-free. Easily the best home loan process I’ve experienced.
Reviewed Jan. 26, 2026
Great job from start to finish. Everything explained step by step. All questions answered with a quick phone call. Would definitely use this service again. This company has a great reputation and certainly deserves it. My son and I couldn't be more pleased to have worked with them.

Reviewed Jan. 24, 2026
Great.👍 They were great help to me and my family in a home buying process. They helped me a lot and with all the papers work needed step by step. I will recommend Veterans United to all my friends and family.

Reviewed Jan. 23, 2026
They made the process of buying a home super easy. Any time I had questions, they were answered almost immediately; if not, I would have gotten a call back very fast. These guys are awesome, 10/10 would recommend.

Reviewed Jan. 23, 2026
Drennan and his team worked with a high level of diligence to close on my first home. The team was always available when my wife or myself had questions or needed further assistance. I would definitely recommend them to my friends and family. I look forward to working with Veterans United again in the future.

Reviewed Jan. 22, 2026
Cara and Rachel were present and ready for questions throughout the entire process! They were more than willing to explain everything to me and my parents, despite memory issues, and left a very positive impression overall!

Reviewed Jan. 22, 2026
Veterans United made first time home buying easy and removed almost all of the anxiety associated with such a large investment. Veterans United made our home buying process less intimidating which allowed us to actually enjoy the excitement of the process. The entire staff Veterans United staff - including the realtor they contracted to work with us - were professional, compassionate, knowledgeable, and highly responsive to text messages, emails, and phone calls; immaculate customer service is the only way to describe it. I will only buy another home with Veterans United and I highly recommend them to anyone looking to purchase a home with a VA Loan.

Reviewed Jan. 22, 2026
I was nervous about the entire process before I started. Veterans United and their team and the whole process very simple and helped me every step of the way. They were always quick to answer questions and made the home buying process a breeze.

Reviewed Jan. 20, 2026
They made everything super easy and stress free and got back to me with my questions super fast. I felt like I was being treated like a person and not just a bag of money and a quota that needed to be met.

Reviewed Jan. 19, 2026
Everyone was so professional, very friendly, treated me like I was a rockstar. I didn't have to ask for anything, they had all information at all times. It just was very pleasant. There was no stress involved. I would recommend Veterans United Home Loans 1000 times.

Reviewed Jan. 18, 2026
Lance personalized my experience and made himself available for any question I had, at any time. Lance works for a professional and trusted company. If I buy again, I will do it with Veterans United. Thanks Lance!
Reviewed Jan. 18, 2026
My team is awesome. ✨🌠🌟⭐ Kedric **-Loan Officer. ⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐ Dustin **-Loan Coordinator. ⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐ Nicky **- Home Buying Concierge. ⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐ And all those that filled in. ⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐ Thank you all. God Bless you and your families. ⭐🌟🌠✨

Reviewed Jan. 17, 2026
The home buying experience with Veterans United was phenomenal. The team went out of their way to make the process a smooth as possible. Shane, Josh and Jake were always easy to get ahold of and very quick to respond to any questions. Couldn't ask for more.
Reviewed Jan. 17, 2026
They walked me thru my home loan experience, very professional and knowledgeable. My experience was pleasant. They treated me with respect and Dustin was always there to answer my questions. Dustin found Keren ** as my realtor. She was nice and knowledgeable. She walked me thru all the steps to buying a new home, she was in touch with Dustin the whole time. All in all they held my hand to make sure I was comfortable thru the experience, I never felt like I was in over my head.

Reviewed Jan. 17, 2026
Veterans United kept the e-loan process moving right along. I stayed on top of your to-dos and uploaded them as I got them. Back and forth emails were answered promptly. They kept me informed. From offer to close was 35 days. Smooth and easy. One little hiccup that was quickly resolved in less than 36 hours. Absolutely the smoothest processing. Will definitely use again and recommend them.

Reviewed Jan. 16, 2026
Veterans United will take the time to work with you and actually cares about their customers. We had a unique situation so it wasn't easy to get us approved initially but everyone we worked with at Veterans United made it all possible. Everyone we worked with was very kind and helpful. We tried other lenders before getting to them and Veterans United has the best customer service by far. Don't waste your time with anyone else and make Veterans United your first choice.
Reviewed Jan. 15, 2026
Everyone at Veteran United Home Loans was extremely helpful and made the entire process super easy and painless. From finding a realtor to helping us through all the paperwork I was extremely surprised at how quickly we were able to find a good home and close

Reviewed Jan. 15, 2026
Everyone was very attentive and helped me greatly to get through the process. There were some challenges that came up, but with everyone's expertise, we got them all worked out. My loan officer, Reece, and our underwriter, Diana, were not only helpful, but went above and beyond their normal duties to make sure my family and I got into our new home.

Reviewed Jan. 15, 2026
Veterans United is in excellent company with professionalism and kindness; also with shared knowledgeable information throughout the whole process. Veterans United Home Loans help make my dreams come true. Thank you.

Reviewed Jan. 15, 2026
They are amazing and make home buying process so easy and effortless. I have gone through them 3 times now and every time they all take great care of me and my family. The app is very intuitive and easy to navigate.
Reviewed Jan. 14, 2026
My experience with Veterans United Home Loans was truly outstanding. From start to finish, My experience with Veterans United Home Loans was truly outstanding. From start to finish, the process was stress-free, well organized, and extremely professional. The communication was clear and consistent, which made everything easy to understand and follow. My loan officer and the underwriting team were absolutely awesome—knowledgeable, responsive, and genuinely supportive throughout the entire process. They made what could have been a stressful experience feel smooth and seamless. I highly recommend Veterans United Home Loans to any veteran looking to purchase a home.

Reviewed Jan. 14, 2026
Extremely smooth process for veterans buying a house. If this was a resort I would say it’s all-inclusive. They provide a real estate agent, a loan officer, a concierge, and someone to coordinate for under-writing. Everyone they assigned me was extremely knowledgeable and very polite. Couldn’t ask for better service. The were understanding that I was a first time home buyer and help me every step of the way and elaborated thoroughly on things I needed clarification on.

Reviewed Jan. 13, 2026
Great company, went above and beyond for this difficult situation. This was closed twice due to a family member doing his best to derail all of the hard work put into it. I had been told I didn’t qualify at another company, Brad ** got it done!! Thank you so much for starting 2026 in the right direction!!!!
Reviewed Jan. 13, 2026
I will ONLY use Veterans United going forward! I am beyond satisfied with the service they provided me and my Family. I cannot say enough kind words about the team I worked with! Thank you all so very much!!

Reviewed Jan. 13, 2026
Everyone was easy to work with, and fast! Got it done within a span of December 12 2025 January 12 2026. The “To Do” list really came in clutch whenever I’ve had a busy day and need to remember and the agents would also email and text you if you haven’t checked it to make sure you’re on top of your dream home paperwork!!

Reviewed Jan. 12, 2026
2nd time working with Phil, fast and smooth process. One thing I would recommend is (not on Phil, more on overall checklist for the loan process) there being a lock in your rate step. I forgot to do it and honestly don’t know how to do it and my rate went up 4 points 2 days before closing. Not very cash money but I should have caught it and asked about it earlier.

Reviewed Jan. 11, 2026
Doug and his team did a great job walking me through the home buying process. They were patient with me and made sure all my questions were answered. Not only that, I made a lot of requests throughout the process and Doug made sure they were completed in a timely manner. Truly a stress free process that the team gave me and I would HIGHLY RECOMMEND! Thank you Doug ** & team!
Reviewed Jan. 10, 2026
I had a great experience with Veterans United, they made my first home buying experience a breeze. They were very prompt and addressed all of my concerns while providing clear guidance with each step of the process. I would definitely recommend them to other veterans.

Reviewed Jan. 9, 2026
Veterans United made the entire home loan process smooth, quick, and easy to understand. Communication was excellent at every step, the team was professional and responsive, and the overall experience was far less stressful than expected.

Reviewed Jan. 9, 2026
I honestly thought going into this, it would be overwhelming but our lean team was amazing and helped us through every step. If you need a little extra help getting credit where it needs to be, they will help you figure out what to do.
Reviewed Jan. 9, 2026
Everyone at Veterans United has been so helpful and informative. If it wasn't for all the help that I received from Jan **, Hunter **, Sarah **, Brie ** and Taylor ** I would not have been able to purchase this wonderful house. I will recommend this company and team to all my friends and family!!! They are the BEST!!! I have nothing negative to say about Veterans United!

Reviewed Jan. 9, 2026
My team was knowledgeable, caring, and quick. Awesome is all I can say. They took some of the stress off and kept me in the loop. This was my first home I have bought. They made sure I understood everything. Loved them!!!

Reviewed Jan. 9, 2026
Absolute flawless, fast process! Made me feel like family and the team always showed support and wanted the best possible outcome for me. I really enjoyed the communication. And if I needed something answered, someone on the team was always there to answer.
Reviewed Jan. 9, 2026
Right away Veterans United put me at ease. They made sure that their team got familiar with me as a client. Videos was made available to view and a 'To Do List's was put in place. Every day a team associate checked to see if I was on task with understanding the information that I was to provide and when necessary they stepped in to assist.
Reviewed Jan. 7, 2026
Veterans United helped me retain my family home after a bit of a messy situation! They were understanding and supportive, if I had to do it again I would use the same resources! I would highly recommend them!

Reviewed Jan. 7, 2026
Brian K

Reviewed Jan. 7, 2026
I have been dealing with VU for many years buying and refinancing houses. I am always pleased with how easy they make it. I will always go to VU for my mortgage needs! I have done both kinds of refinancing and bought a house through VU. I have recommended to friends and they have had great experiences also. I was able to get through the entire process with my phone, except for the signing and they send the notary right to your home!! I seriously recommend this business.
Reviewed Jan. 6, 2026
I can't say enough about how helpful Veterans United was throughout the entire process. From the help with getting ready to purchase, to the concierge service getting utilities, etc. hooked up. Outstanding service.
Reviewed Jan. 5, 2026
My team was amazing throughout this whole entire process. We closed right on time despite other things. They answered every question I had in a timely manner. I hope to have the same team when I buy again.

Reviewed Jan. 5, 2026
My experience with Veterans United was genuinely one of the smoothest and most positive I’ve had in any major life process. From the very beginning, everything felt organized, clear, and well communicated. I knew what to expect, when to expect it, and there were no surprises along the way. That alone takes a lot of stress out of buying a home, and it set the tone for the entire experience. What really stood out to me, though, was the human side of it all. Even with today’s technology and systems, this never felt cold or mechanical. I felt supported by real people who cared, listened, and were invested in helping me succeed. That personal touch made a huge difference, especially during moments where nerves or self-doubt can creep in.
The entire process moved efficiently because everyone worked well together, including me. Communication was timely, questions were answered quickly, and things were handled without unnecessary delays. It’s rare for something this big to come together as smoothly as this did, and I truly appreciated that. I was able to find exactly what I was looking for, well within my budget, and the financing was handled without issue. Having bought and sold multiple properties in the past, I can confidently say this experience stood out in the best way. I’m very happy, grateful, and excited moving forward. Veterans United made me feel taken care of and in good hands, and I’m thankful for the experience from start to finish.
Reviewed Jan. 4, 2026
The Veterans United Home Loans team provided me with one of the best experiences I have ever had purchasing a home. If and when I get the chance to purchase another home, Then I will definitely be using them again.

Reviewed Jan. 4, 2026
Everyone I worked with went above and beyond to help us complete all we needed for our loan. I really appreciate that. I also appreciated their follow up on things during the process. There were a couple of "bumps in the road" but they were very encouraging as we took care of them.

Reviewed Jan. 3, 2026
Kenny ** and his team were awesome and on top of the entire process, as well as any questions or concerns I had. Made the whole loan and refinance process very easy for me. I recommend anyone looking to get a VA Home Loan to use this Lender.

Reviewed Jan. 3, 2026
Brian ** and his team were great. There were some moving goal posts, and VU flexed and explained the details along the way. While I was asking questions, I never felt like I was annoying, and I never felt like I was in the dark. Brian explained the process in the depth and level of detail I needed.
Reviewed Jan. 3, 2026
Great company to work with! Candy ** led her team through a difficult mortgage, and worked hard with our realtor and title company! We had to keep rescheduling the closing due to an old quit claim that was mishandled in the past, but Candy, Madison, and the team stayed on top and got us funded quickly! 10 for 10!
Reviewed Jan. 2, 2026
We worked with Crystaline. She was incredibly helpful, great a communicating and problem solving. We locked in a lower rate than any other quote we received, 5,75% closed Dec 2025. We were able to roll our house's flooring payment into our house loan which really helps us over time.

Reviewed Jan. 1, 2026
Readily accessible, great communication and guidance. Liked having the whole team looking out for me through this home buying experience. Veteran's United walked me through getting house insurance set up and I got a great rate by bundling my car insurance with the same company. I highly recommend.

Reviewed Jan. 1, 2026
As a veteran I’ve been screwed by some other lenders, but never by veteran’s united. They have a no BS approach, their system is smooth, and their team members are consummate professionals. I’ve never felt manipulated or screwed over by them.

Reviewed Dec. 31, 2025
Outstanding service from start to finish. The entire team was professional, responsive, and invested in making the process run smoothly. Jake ** did an exceptional job during the whole loan process. He has been knowledgeable, responsive, and made himself always available. He has been one of our greatest advocates and boosted our confidence during this process. We could not have asked for a better experience or outcome and would highly recommend Jake to fellow service members and veterans who need a loan officer they can trust.
Anastasia ** has been an outstanding real estate agent and an absolute pleasure to work with. She has been our greatest advocate throughout the entire process. She took the time to understand our needs, provided honest guidance, and advocated for us every step of the way. Her attention to detail and deep understanding of the local market made it possible for us to achieve a winning offer on our dream home right out of the gate. She helped us find the right professionals to investigate the home, protect our interests, and ensure our safety. We highly recommend Anastasia to any individual looking for a trustworthy, dedicated real estate professional.

Reviewed Dec. 31, 2025
Amazing work, Scott and Curtis are an outstanding team who went above and beyond to make sure I closed early and were extremely professional. I needed to close in 20 days for tax reasons, everybody told me it was impossible but when I called Scott and his team they said they would ensure I was closed in time. They pushed the closing to 14 days earlier on a short notice and got me taken care of while not making me feel like a burden. We closed on time and I would recommend this team to anybody I met

Reviewed Dec. 30, 2025
Chase has been a such a blessing, from the first time I closed on my property and even through the refinance process. I have already recommended him to a friend of mine and he spoke highly of Chase as well.

Reviewed Dec. 28, 2025
I can't say enough about how wonderful Veterans United made buying a home. The whole process was pretty seamless. They had a full team working with us, and we were guided every step of the way. Any questions we had were answered in a timely manner. They kept us in the loop right down to the end. We felt very confident that the process was moving as best as it could. Even after the purchase, Veterans United is still there for us. We are so happy to be part of this family!

Reviewed Dec. 28, 2025
Working with Veterans United overall was a very good experience. They contacted me immediately. Recommended I work with their credit team... They reached out fast as well. And their services are included in the process. I followed their instructions and my credit jumped up! Once I went back to the refi side things were moving pretty fast. My reason for 4 stars is they seemed to slow down when it came time to close. Payoff letters were being requested when we were supposed to be closing, pushing me back a couple of weeks. But once I expressed my displeasure, they picked the pace back up. I would definitely recommend them to anyone. Taylor from the credit side, as well as Montgomery and Brandon on the refi side were a pleasure to work with.

Reviewed Dec. 27, 2025
The whole process with Veterans United in whole was good. There were a couple of uh-ohs but in the end, they came together and got everything back on track so that we were able to close and be in our new home for Christmas.

Reviewed Dec. 27, 2025
The entire VU team were efficient, knowledgeable and very responsive to. Any questions or concerns during the process. Veterans United's automated data collection system is easy to navigate when providing the documentation. This is the second time that we’ve used VU for our home financial services. HIGHLY RECOMMEND Veterans United.
Reviewed Dec. 26, 2025
Veterans United are a very professional team. They know how to run a loan process to make it easy for the buyer. The loan team were well coordinated, detail oriented and very responsive at all hours. I highly recommend them.

Reviewed Dec. 24, 2025
I have purchased 3 homes and also refinanced through VU and it’s always a seamless process. Jaimie ** and her team are super quick to respond with any questions and are very helpful. I highly recommend any veteran that wants to purchase a home to use Veterans United! - Brian ** and Family, Little Elm, TX

Reviewed Dec. 24, 2025
Veterans United did a fantastic job helping, me to obtain financing. They paired me with an agent, who helped me to locate a home with the right price point and location. I will be moving into my new home in the next couple of days. I am so excited!

Reviewed Dec. 24, 2025
As always, Shawn and the staff made this process super easy. Thus far, we have been truly blessed working with Shawn. Veteran's United is one of the best mortgage companies out there! They make the process easy!

Reviewed Dec. 24, 2025
Their team was great to work with for a first time homeowner. My experience was truly amazing, anything I didn't understand they readily available to guide you through where you are lost. Smooth start to finish.

Reviewed Dec. 24, 2025
The entire team at Veterans United were so helpful and friendly. They made the headache and stress of refinancing so much easier. I’ve used them twice before and I’m use them again in the future. Throughout the entire process they were always quick to respond to all of my questions.

Reviewed Dec. 23, 2025
My team was amazing from beginning to close! I couldn't have asked for a better group of people to help me buy my home. 100% recommend to any fellow sis/bro in arms who is looking to buy. They will even help you get ready if you're not quite there yet. Always responded to me quickly when I had a question/concern.

Reviewed Dec. 23, 2025
This was my family's first home and the entire team that was assigned to facilitating my loan was incredible. I had access to call, text or email throughout the day and after hours as well. Communication is key, and my team was more than thorough and over communicating with everything from documents I needed, inspections needed and even setting up home utilities after the purchase. I highly recommend Veterans United!!

Reviewed Dec. 21, 2025
As a veteran I wanted a company that knew VA loans inside and out. Greg and his team at Veterans United in Missouri made the home loan process as pain free as possible. We were able to sign most items using the "to do" list on their app which made closing day a breeze.

Reviewed Dec. 20, 2025
Clayton, Dawn and Vicki made our home buying process seamless and super easy. I can't say enough about our positive experience and excellent customer service we received with these awesome individuals and Veterans United. The customer portal / app is awesome. You will see exactly what they need from you to submit and just check them off, one by one. Such an awesome experience and I highly recommend.

Reviewed Dec. 20, 2025
HIGHLY RECOMMEND - Carl and the whole team. No matter who I spoke with, they made me feel like a VIP. Very easy to talk with personnel via phone and email. The whole experience went extremely smooth. Thank you to everyone. V/R Raymond **

Reviewed Dec. 20, 2025
Awesome team! My realtor really went above and beyond to take care of my needs to make this home purchase a reality. Despite being overseas, the team made sure I am updated on what's going on the process and answers my questions and concerns as soon as I can despite the time difference, definitely recommend to any active duty and veterans that needs a home.

Reviewed Dec. 19, 2025
It was very easy to get in touch with the VU team and ultimately made it possible for me to perform much needed repairs to my home. Haley ** and her team made an otherwise lengthy and arduous process feel seamless and easily accomplishable!

Reviewed Dec. 17, 2025
My loan team was supportive throughout the entire loan process; professional, proactive, and responsive at every stage. All of my questions were answered promptly, and I always felt informed and confident moving forward. Bridget consistently kept the process moving and was a pleasure to work with.
Reviewed Dec. 17, 2025
The entire team at Veterans United was amazing. But Charles went above and beyond to make our home buying experience not only exceptional, but the most memorable experience we have yet to have had. Thanks Charles!

Reviewed Dec. 17, 2025
Just about every part of my experience with Veterans United was top notch. First, the Loan Team confirmed for me that my VA benefit had not lapsed or been removed because of a loan issue on my first ever home 40+ years ago. This was something I did not know. Second each person, from the Realtor, to the Loan Concierge, to the Loan Coordinator, to the Loan Officer, to the Underwriters were all fantastic, very knowledgeable and patient answering every question. We closed in less than a month from contract to close. A truly amazing process and GREAT GREAT People!

Reviewed Dec. 17, 2025
The service and attention to detail was phenomenal. The app and communication via phone, email, & text worked great for my schedule. The entire process took less than 45 days from initial contact to finish. I would definitely recommend (and have already) MyVU team to others.

Reviewed Dec. 16, 2025
My purchase process was effortless on my part. Veterans United told me what documents they needed from me and were very clear and concise with their directions! I will 100 percent use veterans united again in the future for all my home buying needs.
Reviewed Dec. 16, 2025
Veterans United lead by Jimmi ** was amazing. Communication was outstanding. Knowledge was thorough. VU made the whole process of buying my house less stressful than I ever imagined. No promises of unrealistic expectations. Just honest answers and to the point.

Reviewed Dec. 13, 2025
In my extensive home buying and selling experience, I have never had the process be so user-friendly. The employees were extremely knowledgeable and helpful. They didn’t just assist with the loan, they assisted with the homebuying itself.

Reviewed Dec. 13, 2025
Best ever loan experience. Could not have gone any better. Timely, accurate, understandable. Nathan and Nick kept us updated every step of the way. We liked the DocuSign process, way easy. Keep up the wonderful work, Veterans United!

Reviewed Dec. 13, 2025
Hello, my fellow veterans, I just wanted to take the time and write a review about my home loan refinancing experience with Veterans United Home Loans. First of all, they are very professional and they will walk you through every step of the Veterans Home Loan refinancing process. And if you have any kind of questions, they always let you know to feel free to contact them anytime, because they really want you to have a good experience, because they really value the veteran. Furthermore, my experience getting a home loan through Veterans United Home was truly a great and unforgettable experience!!!! I would highly recommend them, because they are awesome!!!!

Reviewed Dec. 13, 2025
Drew made himself available at any time during this transaction. He crunched numbers on the spot for our client. Drew made himself available the weekend we went down to Texas to look at possible homes. This whole process from start to finish has been incredible and smooth.

Reviewed Dec. 10, 2025
These people have made the last week of my closing a nightmare, they have refused to answer questions, even though I was just seeking clarification for things they asked me for at 8 to 9 at night. I have had to call them 7 times in a single day to get a response to a question they asked me and I responded to in under 5 minutes. Every document we sent was ignored, and every issue was unaddressed, and no explanation was given. They asked for a document, only to admit they forgot to pull that's same document from their systems. Now I have no hope for my home, and my family is devastated. I'd blow my brains out before I worked with these people again.

Reviewed Dec. 9, 2025
Stephen and Melissa were fantastic. They were very patient with me during a hectic time in my life. This process took me months to get through and they were kind and patient and kept me on track. Thank you!

Reviewed Dec. 9, 2025
I’m always hesitant on companies that “help veterans”. Veterans United was one of the best companies I have worked with. They helped out and answered silly questions I asked multiple times. If anyone is on the fence about using them don’t be. Ask for CHAD R if you have the opportunity to pick your officer.

Reviewed Dec. 9, 2025
Veterans United made my first home buying experience easy and stress-free. Bobby ** and his team were great. There are resources and assistance for seemingly any possible situation that may arise during your transaction. The Veterans United team was professional, courteous, and prompt in all aspects!

Reviewed Dec. 9, 2025
Great customer service, answered all questions in a timely manner when you needed them to. Gave outstanding service when there was limited time. Veterans United Home Loans was an outstanding way to go.

Reviewed Dec. 8, 2025
Bill ** (Loan Officer) and Veteran's United are the only candidate many I trust to make our homeownership a reality. I have attempted to work with other companies, however, Bill and the Veteran's United Team made sure I was qualified and for the proper amounts. I received strong and honest feedback. I will only go through Veteran's United for future mortgages.

Reviewed Dec. 8, 2025
Veterans United was very helpful throughout my home buying experience. They provided a real estate agent, and their concierge service was amazing. All players checked up on me to ensure my questions were answered and allow for a smooth process.

Reviewed Dec. 7, 2025
I had an outstanding experience working with Zach and his mortgage team. From start to finish, they were professional, knowledgeable, and truly committed to helping me through every step of the home loan process. They communicated clearly, answered all my questions promptly, and made what could have been a stressful process feel simple and smooth. Their dedication and customer service exceeded my expectations. I’m grateful for their support and highly recommend this team to anyone looking for a seamless home loan experience.

Reviewed Dec. 7, 2025
Rob W. and Catrina H. did an amazing job with helping me get this deal closed. They went above and beyond and ensured that I understood everything and every step of the process. I really appreciate Rob for recommending my real estate agent Ramona as well. She was amazing!

Reviewed Dec. 6, 2025
My loan team was outstanding through the ups and downs of my loan process. We had setbacks and they stuck it out and really pulled through. Veterans United is always up for the challenges and swings for the fences. I could have not asked for a better Team to represent me and my family than Rachel and Tony. Hats off to everyone involved even the underwriters!!!

Reviewed Dec. 6, 2025
Ryan ** and his team were the absolute best. From day one our questions were answered quickly and without judgment. I would never use anyone else for purchasing a home. Our experience was better than we ever imagined. We were kept informed and we never felt alone from day one to closing day!
Reviewed Dec. 6, 2025
Amazing experience. Loan officers were top notch. They were on top of things from the beginning all the way to the end. Very knowledgeable and always there to answer questions any time and always responding quickly.

Reviewed Dec. 6, 2025
I was skeptical at first when I first took initially, but are going through the VA Loan process, all qualifications were explained. Veteran United also answered all the possible questions I had and were extremely experienced enough to point me in the right direction that felt comfortable with. I highly recommend veterans United, after closing the loan was funded within 48hrs. Excellent to know how professional and understanding Veterans United won me over! Thanks again Veterans United and load team

Reviewed Dec. 5, 2025
Aaron and his crew were always near the phone for quick and detailed responses to any questions I had throughout the process. No matter how many times I forgot they were always there to guide us into our new home. I never felt pressured or stress since I knew they were there helping with every step along the way.

Reviewed Dec. 5, 2025
We would not have been able to buy our house if not for Veterans United. My credit was very poor at the start of this journey but they made it possible for us to buy our home. I have to give a huge shout-out to Anthony **, he was able to walk me through step by step to get my credit where it needed to be. Chris ** and Hank ** were on top of everything when it came time to finalize the loan. Their online portal made keeping up with everything very easy and is surprisingly simple to navigate. They would even message me via text message when a new item was added to my "To-Do List". I have to give their team an A+ and would highly recommend any veteran give them a call.

Reviewed Dec. 4, 2025
Marcus and Team made my entire process really smooth! Great communication throughout every step, giving great advice and definitely had my best interest at heart. As a first time homebuyer, I felt the entire process was pretty quick and smooth (not as stressful as anticipated) as long as I did my due diligence. It was an honor working with this team at Veterans United! Thank you for everything! I could not have hoped for a better experience because it was the best experience for me!

Reviewed Dec. 3, 2025
Very Professional, worked with me all the way through the process. Patient and explained everything I had questions on. There was a problem with the deed to the house and they worked with me to get it resolved.
Reviewed Dec. 2, 2025
Heidi and her team never missed a beat. They made the entire process easy. From start to finish they are there at every corner and the update progress reports are second to none. We cannot wait for the next deal.

Reviewed Dec. 2, 2025
Veterans United has been absolutely spectacular during the entire VA loan process! Their user portal is outstanding. Everything you need to know, and everything you need to do is simply laid out in their To Do list. Everyone I spoke to and worked with were 100% top notch, professional and exceptionally knowledgeable! CJ ** was a rock star! So glad I chose Veterans United.

Reviewed Dec. 2, 2025
Everything was so smooth and the team kept me updated throughout my whole homebuying process, they helped with any questions I had! Overall my experience was amazing! Great communication, 10 out of 10 highly recommend!

Reviewed Dec. 1, 2025
I was in the process of refinancing my home to lower my monthly payments, and decided to reach out to Hunter with Veterans United to see what they might be able to offer. He assured me that I was already getting a good deal with my current lender, and even though he would be able to come close to matching that offer, he recommended I go forward with his competitor, as it would save me time. A+ for honest service. Thanks Hunter!
Reviewed Nov. 30, 2025
My team at Veterans United made my purchase very smooth. As a first time home buyer I had several questions, each of them were answered and explained very clearly. Would highly recommend on your home buying journey!

Reviewed Nov. 29, 2025
I applied for a home loan through Vet United website on 10/31/2025 (along with 4 other lenders looking for the best rate). Since that time, I have been pre approved through all lenders for a home loan. During this time, I contacted my assigned loan officer (Justin P) stating my application was closed due to it being incomplete. Mind you, I contacted Justin numerous times via phone and email about the process. Anyway, after reviewing my information on the VU website, I found that my credit was pulled (they had my credit scores), and there were no requests for documents to verify (I already sent in the required documents). Vet United dropped the ball on my loan; however, I have been approved by 4 other lenders for a home. Thankfully, Vet United spared me from their inconsistent and poor customer services. No veteran should be treated this way.

Reviewed Nov. 27, 2025
The professionals at Veterans United were exemplary in the management of my home buying experience. Everything was explained and the process was smooth and accommodating. I would definitely recommend them to any Veteran who is in the market to purchase a home.
Reviewed Nov. 25, 2025
Entire team was absolutely fantastic! Speedy responses and on the spot with assistance. Samantha is wonderful to work with and makes your home buying experience special. I would recommend Veterans United all day every day!

Reviewed Nov. 24, 2025
This is the second time working with Veterans United for a VA loan and both times it was unbelievably smooth. The team is always polite, knowledgeable, and quick to respond. We look forward to working with VU in the future.

Reviewed Nov. 24, 2025
My experience with Veterans United was nothing short of exceptional from start to finish. This company doesn’t just process VA loans; they honor your service by building a dedicated team that makes the dream of homeownership a reality. I was fortunate to be supported by an absolute dream team.

Reviewed Nov. 24, 2025
Outstanding all the way around. Friendly professional who are always there for you through each step of the process. Easy to get your questions or concerns answered in a very short period of time. They also work well with your Realtor.
Reviewed Nov. 23, 2025
Veterans United awesome. Jason ** keeps me informed on interest rates. Let me know when it’s time to refinance. Can’t ask for any more. They keep saving me money every day. Highly recommend them you need a mortgage and you're veteran. You’re crazy not to use them. They got me a mortgage when I thought I couldn’t get one with my credit and now my credit is back up again, big thank you to the team that handled my mortgage.

Reviewed Nov. 22, 2025
Amazing experience. Travis, Jenny and the team helped me throughout the process and communicated clearly. I never thought I would ever own a home but it's a reality now. I can't wait to work with Veterans United again in the future.

Reviewed Nov. 22, 2025
They were able to turn a dream of owning a home into a reality. My whole team were nothing but helpful, courteous, and professional. My loan officer was incredibly helpful throughout the whole process and stayed engaged. My assigned real estate agent went above and beyond to make sure we found a home we truly like. My assigned concierge provided useful, relevant information. They were moving parts working together as one from start to finish.
Reviewed Nov. 22, 2025
Would 100% recommend VU to fellow veterans looking to secure a home loan. My Loan Officer Sydney worked closely with me every step of the way, and ensured that when conditions changed or difficulties were encountered that multiple solutions were still on the table to tackle any and all obstacles.

Reviewed Nov. 21, 2025
This is my second time using Veteran’s United and each time they have provided the utmost quality service. They are very professional and efficient and make the home buying process as stress free as possible. Thank you for all that you do!

Reviewed Nov. 21, 2025
Kyle and Dene were the best loan officers to work with. There was never any confusion about what was expected, and they were always friendly and professional every step of the way! You can’t go wrong with VU!
Reviewed Nov. 21, 2025
Veterans United was absolutely amazing during our home buying process. Kris ** and Meghan **, along with everyone on their team made a complicated process unbelievably quick and simple. These guys will 100% be there for you and help to guide you through out the entire process of buying your home. 10/10 would recommend! Thank you guys for everything!

Reviewed Nov. 21, 2025
The whole process with Veterans United was fantastic! This was my second home buying experience and from start to finish, very organized and stress-free compared to last time! 100%, I will be recommending Veterans United and Kyle + team!

Reviewed Nov. 21, 2025
My loan officer Dustin was exceptional. I am very happy and would gladly recommend Veterans United. He exceeded my expectations in getting my home closed in the short time I needed. They were very competitive and provided solid advice. Thank you very much.

Reviewed Nov. 21, 2025
Tim ** and Levi ** are a great team. Tim has always been highly reliable, responsive and professional throughout my entire homebuying process. Levi took the time to explain the underwriting process to me, I felt confident and secure- even when faced with some uncertainties along the way. They were both highly synchronized and never missed a step. I received weekly updates, and later daily updates with checklists right up until closing day. It's truly amazing how they were able to turn my experience into such a smooth process when it came to the lending side, considering how stressful homebuying is. All of their efforts made such a big difference for me and my family, I couldn't be in better hands. Strongly recommend for all veterans to go through VU and ask for these two!

Reviewed Nov. 20, 2025
The team that was tasked with helping me purchase my home was efficient. I wasn't able to be there in person for the majority of the home buying process, but their work allowed the whole process to go as smooth as possible!

Reviewed Nov. 19, 2025
My wife and I just recently bought a home using Veterans United and our experience was outstanding. Our loan team was excellent and on point. The process was as painless as possible and we were helped through every step. We would definitely suggest Veterans United.

Reviewed Nov. 19, 2025
Josh and his team are the absolute most outstanding group of people. This is my 6th mortgage and Josh is always my first call. He has the most positive and can do attitude of any professional I have ever worked with. I recommend him to my family and friends because nobody else can possibly put the same level of time, energy and effort into making a mortgage process go smoothly. I’m very happy once again with my mortgage process and look forward to the next one.

Reviewed Nov. 19, 2025
Second time buying a home and this was the easiest process ever. Loved how this team worked to get me in my new home. I have not a single complaint. Everybody I spoke with was amazing and made this an enjoyable experience.
Reviewed Nov. 18, 2025
This was by far, the simplest transaction to complete!! Greatly appreciated the process and inquiries from Mrs. Holly ** and Daniel **. During this 2025 Government Shutdown, I expected to provide/sign multiple documents and then be to be disapproved afterwards. I will make sure to keep faith in the Most High and the Loan team, moving forward. Thank you Veterans United Loan Team! 🙏🏽 🙌🏽 👏🏽

Reviewed Nov. 16, 2025
Veterans United is an overall awesome and convenient way for US veterans to get a home loan and get into a house of Our Own. From hurting the loan process to moving in to getting everything settled Home Security and moving companies. They do it all.

Reviewed Nov. 16, 2025
My wife was blown away at the ease of this process. Bobby ** and his team made it painless. He will be our go to guy from this point forward or as long as he will have us. We had an amazing experience with everyone that was on his team.

Reviewed Nov. 15, 2025
Jason ** and Ashley ** were great to work with! They were very attentive and patient with my questions and always answered quickly, which meant a lot to my wife and I because home buying is pretty stressful. Jason also locked us into a lower interest rate just before an increase. And their site has a monitor for rate drops. VU’s site makes uploading your documents painless and the portal lets you know when they’ve been processed. The “To Do” list also made it easy to grasp what needed to be done to get our loan approved quickly. I can’t think of a way to make that process easier.

Reviewed Nov. 15, 2025
1st - This company has nothing to do with veterans. Veterans get no benefit. It’s just a cute name. (…Of course they mention this in the small print.) 2nd - I’m a pilot and I commute to work, like more than half of us do. They could not be made to understand. They spent a month asking really ‘unintelligent questions’ over and over. They actually sent a letter to my company asking if it was OK that I lived in a different state. They would drop question bombs on me on Friday, and I’d respond and get the “I’m out of the office until Monday” message. In the end, they still chose not understand.
And finally…they do not know how to work with the VA. I am fully qualified, and this would have been my second VA mortgage, but they did not present the loan request to the VA correctly. And when it went to a conventional loan, they tried to charge me $30,000 to lock in the ‘already agreed-upon’ interest rate… Oh, and they raised the APR. I worked with Veterans United for 2 months to the day before firing them. Get your Mortgage from somewhere else. I did and got a VA loan approved in 2 1/2 weeks.
Reviewed Nov. 15, 2025
Amazing! We were anxious going into the home buying experience but from the concierge, to the loan officers it all went so smoothly. Love the user friendly app that is used for uploading docs and getting your to-dos done, makes things so simple and easy. Couldn’t say enough great things about VU, and the efficiency and hard work each person showed. Josie, Jake and Lacey - thank you for your support, encouragement, and guidance every step of the way!
Reviewed Nov. 15, 2025
Working with Veterans United was an incredible experience from start to finish. As a Veteran, finding a team that truly understands your needs can be difficult—but Veterans United went above and beyond. They walked with us through every step of buying our home, making the entire process smooth, stress-free, and genuinely enjoyable. Kelsey ** and her entire team were absolutely outstanding. Their communication, professionalism, and dedication were unmatched. They took the time to answer every question, explain each step clearly, and ensure we felt confident throughout the journey. It was clear they truly care about helping Veterans find the perfect home—not just a house, but a place to build a future. Thanks to Veterans United and Kelsey’s team, we are now proud homeowners. I couldn’t recommend them more highly to any Veteran or military family looking for a lender they can trust. They exceeded every expectation.

Reviewed Nov. 12, 2025
From start to finish, Veterans United provided me with a great team that helped me get into the home of my dreams. From my loan officer to the credit repair team. All of their services provided me peace of mind moving in, and I couldn't be happier with my experience.

Reviewed Nov. 11, 2025
The team at Veterans United were incredibly helpful throughout the entire process. They informed us of tons of options, had well knowledgeable staff, and did their very best to get us a great rate and price on our first home. VU made purchasing our first home a breeze. Very glad to have worked with you all on this experience.
Reviewed Nov. 10, 2025
I applied to many different platforms for home buying opportunities, VU not only reached out first but walked me through the home buying process assuring me I didn't have to use them but they wanted to see me taken care of. That alone was enough to earn my business but after the way we were treated, it was enough to earn my loyalty. The people attached to my case were professional and made themselves consistently available for even the simplest of questions. I'll never buy a home without their help hands down.
Reviewed Nov. 9, 2025
The only suggestion I have is that the buyer and the lender go over the closing disclosure before the closing. Especially if it is a first time home buyer! Other than that it was a great experience! Thank You! Veterans United.
Reviewed Nov. 7, 2025
Excellent service. Extremely pleased with the results. From the home search, to the loan process and all the way to closing, my team was attentive and responsive to all my needs. My wife and I are now new and satisfied homeowners. I recommend this service very highly.
Reviewed Nov. 7, 2025
I don't even know how to begin telling everyone how amazing Veterans United has been while buying my little farmhouse. There is a team of people in your corner throughout the entire process that I believe look out for your best interest. If I ever had a question or ever needed anything at all, they would quickly respond and assist in whatever situation. So I gotta give a shout out to Cole, Bianca and the main man Jeffrey **! I would definitely recommend reaching out to Veterans United (Jeffrey **) if you are thinking of buying a home. Thank you all for the very pleasant home-buying experience you provided!!
Reviewed Nov. 6, 2025
Charles ** and his team with Veterans United Home Loans did a wonderful job helping my family get into a home. They were patient and respectful and always answered any questions. I would highly recommend Charles to any home buyers because you won't be disappointed with their level of service.
Reviewed Nov. 6, 2025
Very helpful. Very easy. I didn't think I was close to buying a house. Veterans United showed me the path to home ownership in February. Just this last month I refinanced for a percent and a half lower! All in a total of 10 months!
Reviewed Nov. 5, 2025
Veterans United is truly an amazing company. They take such good care of their clients from the beginning of the home loan process and through refinance. I appreciated their patience and kindness through every phase of the process. They treat you like family and I would definitely recommend them to my other veteran friends.
Reviewed Nov. 5, 2025
Veterans United makes it easy to understand where you stand in the process. They provide a clear to-do list that shows exactly what needs to be done and what's already completed which is incredibly helpful.
Reviewed Nov. 5, 2025
My wife and I couldn’t be happier with our experience working with Veterans United. From the very beginning, the entire homebuying process was made simple, smooth, and completely stress-free. Buying a home can be overwhelming, but Veterans United took all the uncertainty and confusion out of the equation. Every step was clearly explained, and we always felt informed and supported.
Our loan officer, Jeremy **, was absolutely outstanding. He was professional, knowledgeable, and genuinely cared about helping us achieve our goal of homeownership. Jeremy took the time to answer every question we had, no matter how small, and he made sure we understood exactly what to expect at each stage. His communication was top-notch, and he went above and beyond to make sure everything stayed on track.
Veterans United’s team worked together seamlessly — from the application and preapproval process to closing day, everything ran like clockwork. Their online portal made it easy to upload documents, track progress, and stay connected. We truly felt like Veterans United had our best interests at heart the entire time. We’re extremely grateful for their dedication and care, and we would recommend Veterans United, and especially Jeremy **, to any veteran or family looking to buy a home.
Reviewed Nov. 5, 2025
Our journey with the Veterans United Team, led by Scott and the first representative I spoke with, whose name I regrettably can't recall, was a game-changer. Her initial guidance set a positive tone for the entire process, and together with Scott, they demonstrated that outstanding loan officers and agents are not a myth.
Reviewed Nov. 5, 2025
I would recommend this loan company to people that care about you. I’ve been a homeowner previously of two different homes and never have I ever had a closing process as fast as this one was. I mean all the agents were diligent with us, both my wife and I and they got the job done. I would definitely recommend this company to anyone that’s in the market of looking to buy a home or anything of that nature. Everything went smoothly from beginning to the end. We just moved in today and I’m pretty much beat, so I’m not gonna say too much more.
Reviewed Nov. 4, 2025
Excellent company to work with for my original VA loan and most recently my refinancing. They made everything seamless and easy! I would definitely use this company again and highly recommend it to any veteran.
Reviewed Nov. 4, 2025
Hands down the best home loan business I've worked with! Eric and his team at VU were so helpful and made sure I was getting the best deals on my home. His team kept me in the loop throughout the process and answered questions I had in a timely manner. Couldn't have asked for a better experience when buying my first couple homes!
Reviewed Nov. 3, 2025
Scott **, Curtis ** and Allie ** at Veterans United were great in all that they did in the short period of time that I was on R/R from the Middle East. From the initial closing cost to the final closing with my POA involve while I was back in Theater. All mentioned involved made this happen with the least amount of stress.
Reviewed Nov. 3, 2025
I want to give a huge shout-out to our mortgage lending team at Veterans United — Drew, Nate, and Megan. I have never worked with a team so in tune, organized, and on top of their game. Every step of the way, each brought their own expertise and provided service that was second to none. I HIGHLY recommend this outstanding team at Veterans United to anyone looking for a smooth, professional, and stress-free home loan experience.
Reviewed Nov. 2, 2025
Veterans United made our first time buying a home such a great experience! Karol and her team are so hands on and caring for their clients, fast responses and always there to help! I would recommend them to anyone and so happy they helped us through this big milestone for my husband and I. Hands down the best!!
Reviewed Nov. 2, 2025
If you need a VA loan or need to refinance your current mortgage. Reach out to Veterans United. Charles was Great to work with and he understood my needs and helped me achieve my goals. It was a pleasure working with him and his team.
Reviewed Nov. 1, 2025
These guys have nothing but short of amazing! They didn’t even have to keep me in the loop of any updates to the market and by them doing so I managed to save even more on my monthly payment! Great team to have support from!
Reviewed Oct. 31, 2025
I’ve never seen a company, let alone a Mortgage lender go to such great lengths to make our home purchase happen. They did way more than just provide a loan. They were extremely responsive and involved with every step. They were thoughtful and it felt personal from day one to closing. I won't ever use another lender.
Reviewed Oct. 30, 2025
Thank you to the entire team that help me get my first home. Vlad- agent, Tim ** loan officer and Sarah. Cedric and Tyler and Zack. Thank you, Thank you. No one shouldn't go through anyone else.. Just Veterans United.
Reviewed Oct. 30, 2025
God Sent This Loan Team My Way. I truly believe God placed this team in my life for a reason. From day one, they showed patience, kindness, and faith even when things got hard. They didn’t just help me with a loan; they helped me hold onto my faith when doubt tried to creep in. Every step of the process, they guided me with care and understanding, like angels on assignment. When I got that final call saying “your loan is funded,” I couldn’t hold back the tears. It wasn’t just a loan being approved. It was a prayer being answered. This home means everything to me and my kids, and I’ll forever be grateful for the people God used to make it happen. 🙏🏡💙
Reviewed Oct. 30, 2025
Had a great experience, the team worked well with getting everything done in a timely manner and explained everything every step of the way. Recommend them 100% for anyone who wants to refinance for any reason.
Reviewed Oct. 29, 2025
The team did an amazing job preparing my packet for closure. They stayed on top of what I needed for the underwriting. They contacted me through multiple platforms to ensure a timely response. My loan process was completed in 45 days. They responded promptly through phone, text, or email. I would recommend this team to anyone trying to get a VA home loan.
Reviewed Oct. 28, 2025
Highly recommend if you're looking for a new home loan or refinancing your current mortgage. They will get you the best rates available. They are very client oriented, easy to work with and they always kept me updated thru the whole mortgage process. If I had a question I could call, text or email them and always got an immediate response or within minutes.
Reviewed Oct. 26, 2025
Scott, Santrice, and Jeffery were instrumental in helping us find our dream home, which turned out to be quite a challenging task. Their unwavering commitment and determination truly stood out throughout the entire process. We greatly appreciate their caring approach and their willingness to go the extra mile to make sure we found the ideal property to make our own. Thank you so much. You get 1,000 stars.
Reviewed Oct. 24, 2025
Veterans United is a great company. They were easy to work with. The process was pretty easy and I ended up closing early on my house. I would definitely recommend this company for all Veterans and enlisted.
Reviewed Oct. 23, 2025
Greg and Britney at Veterans United were amazing! They both explained the entire process in detail, extremely responsive, fantastic customer service and really made us feel valued! My wife and I used VU for our forever home and these two individuals were top notch! Thank you for your patience, attention, availability and the great information shared throughout our process! Definitely recommend Veterans United to friends, family and other servicemen and women like ourselves!
Reviewed Oct. 22, 2025
The entire team was helpful through a long and drawn out home buying process, I took numerous months to find what I wanted and the team made sure I was informed and answered any questions on anything I may have been confused or misinformed about.
Reviewed Oct. 20, 2025
As always, great experience. Jason and team were truly wonderful to work with and made the experience extremely pleasant. They even sent a custom gift box with items that my family and I actually loved!
Reviewed Oct. 20, 2025
The entire experience was fantastic. I was assigned a team that was available 24/7 to answer questions, support the agents, support title company requests, home inspections, insurance, and moving utilities. A lot goes into this process, and unless you have a team that executes these with efficiency, then you will be holding the bag and stressed out. Buying a home is a BIG deal; it's the most expensive purchase of your lifetime, and if that goes sideways, well, I am sure you can imagine the mess. Big shout out to Mason and team, I highly recommend you request Mason as your Loan Officer, silky smooth! Veterans United, Veteran Approved!!
Reviewed Oct. 19, 2025
They are great at their job. They got me a lower rate on my home loan and made the process super easy. They didn't send all the paperwork all at once and overwhelm you. They either pick up or call you back quick.
Reviewed Oct. 19, 2025
Expertise/Knowledge - 10/10
Attention to Detail - 10/10
Customer Service - 10/10
Efficiency and timelines - 10/10
Reviewed Oct. 18, 2025
My experience with Veterans United was nothing short of amazing. From start to finish, their team made the entire homebuying process smooth and stress-free. My loan officer, Stephen, was exceptional, he took the time to clearly explain every detail, provided accurate loan estimates, and helped me understand all of my rate options so I could make confident decisions. His professionalism, patience, and transparency made a world of difference.
Veterans United also connected me with a fantastic realtor, Chelsea, who went above and beyond to help me find the perfect home. She listened carefully to my preferences, followed my recommendations, and truly fought for my needs during negotiations. Her dedication and advocacy ensured that I got the best deal possible. I couldn’t have asked for a better team. Veterans United truly supports veterans every step of the way; they care, they communicate, and they deliver results. Highly recommend them to any veteran looking to buy a home!
Reviewed Oct. 18, 2025
Veterans United made the entire homebuying process smooth and stress-free! The communication, guidance, and care from the team were outstanding from start to finish. I always felt supported and informed at every step. I’d absolutely recommend Veterans United to anyone looking to buy a home. They truly go above and beyond for their clients.
Reviewed Oct. 16, 2025
Ever since the first phone call Veterans United and their team they made me feel comfortable and not pressured. They were extremely knowledgeable and explained the whole process until YOU understand it! They listen to your needs and concerns and will work with you. They also have an amazing response time and they will get back to you; As a Veteran I couldn't imagine using a different loan company or team!
Reviewed Oct. 15, 2025
From start to finish, Veterans United went above and beyond every expectation I had. As a veteran, I've worked with plenty of companies that say they care about service members, but Veterans United truly shows it. The entire process was smooth, transparent, and completely stress-free, even when things got complex. My loan officer and the entire team treated me like family, not just another number in the system. They took the time to explain every step, answered every question (no matter how small), and made sure I always understood what was happening. Their communication was lightning fast, texts, emails, or calls, I always got a clear, kind response. What really stood out was their deep understanding of VA loans. They knew the ins and outs better than anyone else, and it made me feel completely confident in every decision. I never felt pressured or rushed; they genuinely cared about getting me the best possible deal.
When closing day came, I wasn't stressed, I was excited. Veterans United made that possible. They even sent small touches of appreciation that reminded me why they're so highly rated. If you're a veteran or active-duty service member thinking about buying a home, do yourself a favor: go with Veterans United. They've earned every bit of their reputation for excellence.
Reviewed Oct. 13, 2025
The Home Buying process couldn't have been easier!! Between the Veterans United App and Home Loan Team, every step was thoughtfully calculated. Shout Out to my Loan Officer Kenny S. An absolute Dream Maker!!
Reviewed Oct. 13, 2025
Working with Veterans United was possibly the best experience in home buying I've ever had. They were very helpful, patient and friendly. I highly recommend them to all Veterans wanting to buy a home.
Reviewed Oct. 11, 2025
Very personal and professional and continue to meet my needs in the home loan industry, None better than Veterans United. The individuals I work with are always pleasant and professional. They seek to understand my needs and provide outstanding personal service.
Reviewed Oct. 11, 2025
This company has had my back for multiple purchases. I highly recommend them! Just bought my second house with them and Matt and his team made it so easy! Every twist and turn in the process, Matt or Sam would call and get it taken care of. They were professional the whole way, but still felt like a friend that had your back.
Reviewed Oct. 11, 2025
As a first time homebuyer, the team at Veterans United made the whole process run way smoother than I was expecting coming into this. They were all extremely helpful and made sure every step of the way was clearly laid out for me.
Reviewed Oct. 10, 2025
Super easy process, our team was incredibly helpful and continues to be if we have any questions. Definitely recommend. Veterans United also helps you with recommendations on improving your credit and continuously monitor for you until you're ready. :)
Reviewed Oct. 9, 2025
Tony ** and his team were top notch start to finish and we closed in 30 days. The team worked 7 days a week and were very responsive including on Sundays. All in all I highly recommend Veterans United!!
Reviewed Oct. 9, 2025
They made the whole first time house buying experience beyond easy. I would easily recommend them to any of my friends and family. Any questions that I had on the way, they would always get back to me with the answers ASAP.
Reviewed Oct. 8, 2025
The super team of Corey, Melissa and Amanda made a difference in my loan approval. They made the loan process efficient, concise and super easy. I am definitely recommending Veterans United Home Loans to my family and friends.
Reviewed Oct. 8, 2025
Our refinance experience with Veterans United was nothing short of exceptional. We had the pleasure of working with Drew **, Diana **, and Sara **, and the level of professionalism, efficiency, and teamwork they demonstrated was truly outstanding. Having a team that works so seamlessly together is priceless. From start to finish, Drew and Diana were incredibly responsive, promptly replying to every email and text, and always doing so with kindness and clarity. When an issue arose with the closing agent being unavailable the day before our scheduled closing, the team acted quickly and effectively to secure a replacement on extremely short notice. Even during the closing itself, when a question came up, Drew immediately got on the phone with us to ensure everything was clear and stress-free.
Thanks to their dedication and coordination, our refinance was completed a full week ahead of schedule. It was truly a pleasure working with everyone on this team. We can’t speak highly enough of our experience with Veterans United and the exceptional service we received from Drew, Diana, and Sara. Anyone who has the opportunity to work with this team will be very fortunate to have them on their side.
Reviewed Oct. 8, 2025
They work hard to get you your loan. Constantly keep in contact with you to keep you informed on what's going on with your loan. They are very nice and pleasant to work with. You can call and reach one of them at any time.
Reviewed Oct. 8, 2025
Veterans United is fast, friendly, and transparent. They are very informative and transparent. They have many networks and avenues to help with rising issues and does a fantastic job at communicating.
Reviewed Oct. 7, 2025
Holly and her team are absolutely amazing! Communication was always consistent and they took the time to guide me through every step of my loan approval. As a 1st time home buyer, I recommend this team every single time!!!!
Reviewed Oct. 5, 2025
Awesome staff and Awesome experience working with Veterans United. The team was patient and very helpful. Gave me great feedback. As well as gave me different options from what I was looking at. They gave me different perspectives and different scenarios to think about when I had questions.
Reviewed Oct. 4, 2025
Veterans United! You guys, Rachel and the team was outstanding! Started this process weeks away from coming back to America from a year long deployment and because of you guys not only a plan but a goal I set before leaving on my deployment was accomplished and me and the family can't thank you guys enough! Hopefully it's not the last time you guys hear from me. However, you guys have my word for recommendations! Hoah!!! Go green. 💚
Reviewed Oct. 4, 2025
The online platform made life so much easier and kept me organized during the process. The loan team were my personal cheerleaders through the process, especially when things were stressful or didn't go as expected.
Veterans United Home Loans Company Information
- Company Name:
- Veterans United
- Website:
- www.veteransunited.com
