
Veterans United Home Loans Reviews
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About Veterans United Home Loans
Veterans United Home Loans (NMLS #1907) is a mortgage lender headquartered in Columbia, Missouri. It specializes in U.S. Department of Veterans Affairs (VA) loans for home purchases and refinances. Veterans United services loans in all 50 states and offers online support for customers who don’t live near a physical branch.
- Specializes in VA loan programs
- Purchase and refinance options
- Available nationwide
- Only has 24 branches across 17 states
- Website is difficult to navigate
Veterans United Home Loans Reviews
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Reviewed July 22, 2024
Highly recommend David ** and the VU Team. Davis and his team truly care about doing the right thing for people and that was evident from the start. The team even sent us a personalized house warming gift for our baby that is due in October. Would recommend anyone to VU.
Reviewed July 18, 2024
VU exceeded my expectations. The team I had the honor of working with were nothing outside of professional, efficient and informative. As a new homeowner and first-time buyer, I never felt as though I was asking a dumb question. The process was stressful from my stance but the loan team came through for me and my family. Thank you, VU!!!!
Reviewed July 15, 2024
I did not know what to expect when I received the recommendation to use Veteran's United to obtain a VA Home Loan. All of my hesitation went over the side when Daren and his team went above and beyond to help me accomplish my goal of living closer to my sons. After hearing my story about my first attempt to buy a home, they made sure I did not repeat any of the mistakes that prevented that attempt this time around. I would like to thank a few more people involve with this whole process. First, there is Eli **. Without Eli being on the ball with me throughout this whole processing ordeal, I would have missed little things that would have scuttled my mission. You made it possible to close on my home in 26 days. Thank you, Eli!! Second, Jay ** making himself available for any future changes to my homeowner's insurance is awesome! Your knowledge and expertise will come in very handy. Thank you, Jay!
And finally, I'd like to thank Hope **. She is the real estate agent that sold me my new home. She was able to answer all my questions about the neighborhood and surrounding area, even some questions I did not think to ask. Her knowledge about the home was impeccable! If you are ever in the Mount Vernon, Illinois area looking to buy a home, I STRONGLY recommend you look her up at RE/MAX Elite. She knows her stuff!!! Without everyone's involvement, I would not have been able to accomplish my mission of living closer to my sons. THANK YOU!!!
Reviewed July 11, 2024
Best loan company we’ve ever had, I really approve of the service they’ve provided over the course of our loan. Really could not have asked for anything better or any service more in depth. They really helped.
Reviewed July 10, 2024
They made the process feel much easier than I expected. From start to finish, their team was there to answer any questions I had, making sure I was well informed. Their website also made it easy to track tasks and get paperwork signed digitally, keeping the process moving quickly.
Reviewed July 3, 2024
What can I say, there's always stress, fear, excitement and many more emotions that come with fulfilling the dream of buying your own home. The VU team lead by Nolan ** made this an easy process! The communication, sincerity and excitement the team showed me made this experience a dream come true! I now own (or will fully one day, lol) a piece of this world that I can share with my loved ones! Thank you VU, I couldn't have asked for a better experience!
Reviewed June 30, 2024
It has been a while since I had a family and an opportunity to purchase a home. Veterans United and everyone involved in the process was exceptional and professional. I have never had a better experience in any other real estate transaction.
Reviewed June 27, 2024
The team’s overall aplomb throughout the process was on full display the entire time I've had the pleasure of working with them, I never felt pressured into making a decision, which was a huge relief, they were adaptive, reasonable, personable and overall a joy to work with! Alex, Christy, Lori, Drew, and of course Parker were amazing and I'd go through it all again with them if need be!
Reviewed June 24, 2024
I can't express how grateful I am for choosing Veterans United. Across the board, the people are absolutely wonderful to work with. They are not only extremely efficient and knowledgeable in their respective worlds, they truly are there for you as a customer and it shows.
Reviewed June 23, 2024
Don and Eli are great, they're both outstanding at their jobs and seem to love doing them. They did everything except help me move and I wish they could have gotten the commission that went to my realtor since they did all the work!
Reviewed June 21, 2024
This is the second home I've bought with Veterans United and the experience has just gotten better with age! I recommend VU to all of my Veteran friends and family and will continue to do so. They take one of the most stressful life experiences and make it a breeze! I couldn't be more satisfied or offer a better recommendation. Truly wowed! I even had to post about it on my LinkedIn.
Reviewed June 21, 2024
The team did a great job getting everything setup and completed. Very easy to deal with. Will definitely be using Veterans United again. This was my second time using them and it was even quicker and easier than the first. The team that they put together both times were very helpful and knowledgeable.
Reviewed June 18, 2024
I would recommend VU to anyone that has the option to use them. This process was so smooth even the attorneys and realtor were singing VU’s praises. When you hear the people that deal with lenders everyday calling your lender the best they have dealt with, you know you chose well. I cannot put words together that would do justice to how on top of things Taylor and his team were and the consistent communication that kept us at ease through the entire process. If you can use VU, you should use VU and be thankful they are available to you.
Reviewed June 18, 2024
Travis is an excellent loan officer to work with. Travis worked hard for us and has always been honest. A company is known by who they employ, Veterans United is so lucky to have Travis. Trust me when I say this, Travis and his team are wonderful!
Reviewed June 16, 2024
This is now my 3rd time working with Veterans United, second time with this team and from start to finish it was nothing but an exceptional process. Jen and her team have made this process as easy as it's ever been even in the challenging market.
Reviewed June 14, 2024
I would rate Veteran’s United a 12/10 if I could! Made a stressful time peaceful! Quick to respond and will be there for everything. They were there every step of the way especially through difficult times. They helped turned my home owning dream into a reality.
Reviewed June 14, 2024
1. There was 5-6 days that it took to get in contact when we were trying to get moving on the house.
2. Not knowing the final amount we needed until 6pm on Thursday when closing was at 10am on Friday was a big issue. I understand that we were able to make it work due to some other circumstances, but going through the remaining 3 weeks thinking it was going to be approximately 3.4k and then it changing to 6.5k the day before does not seem acceptable to me. If we had not had the available funs for that additional amount, we would have had less than 24 hours to work with a bank to take out a loan, or try and find a family friend/ or sell something in a small window to make up the difference.
3. I also would have appreciated some amount of pushback as to whether or not we needed Flood Insurance since the previous owners were not carrying it. It felt like we were giving a lot of pushback but there was a lot of hoops and proof we needed to show to make that go away, but then it kind of just went away? I'm not sure if this was underwriting just changing their minds on second review or what happened there but I feel like that should have been looked into on initial look whether that was needed or not. These two issues reduced it from a 10 to a 9, but the rest was good. I appreciated giving us the leniency and trust as well as communicating with some resources for questions we had.
Reviewed June 14, 2024
Josh and his team were absolutely fantastic! Everyone was knowledgeable, transparent, communicative, and hardworking! Going into this process, my wife and I were skeptical! If you are looking for honesty, a team that is knowledgeable, transparent and communicative look no further than Josh **’s team! We closed on our VA loan in less than 30 days. We were able to get the house that had everything we needed and more! Richard, thank you for being positive when things seemed bad! We would also like to thank Patty who we started working with over a year ago! She spoke with us and told us what we needed to do! We followed her advice and it paid off! Veterans United is a company that truly cares about veterans and their families and my wife and I experienced it first hand! Thank you very much from the bottom of our hearts! Ben and Lydia
Reviewed June 13, 2024
I had such a wonderful experience at Veterans United! Prior to the purchase of my home, I had heard bad reviews and at first it deterred me. My husband said to me, "Their experience may not be your experience and you will never know if you don't try!" Well I did try and my experience was different from what I had read about. I had the best experience. Matt, Julia, Jacque, and Josh took great care of me! They never left me in the dark, they helped me through the entire process, and treated me like family. As a military service member, we sacrifice so much and Veterans United did everything they could to show their support and appreciation during my home buying process. What an incredible experience my family and I had! Thanks Veterans United!!!
Reviewed June 13, 2024
Absolutely enjoyed the easy process for our first home. Everything was super simple on the app and the team you get is amazing and work with you every step of the way. You only have to text one number and the whole team is able to see it which makes it that much easier! Thank you.
Reviewed June 12, 2024
This is the second time using VU. Because of the first experience, I opted to choose them again. When you're separated by states with your lender, communication is instrumental in making this process work. There were always emails and follow-up texts to make sure I didn't have any questions. Not that I'm planning my next move, but if somewhere down the line we decide to do this again, I will certainly make sure VU is on the journey with us!!
Reviewed June 11, 2024
I can’t even begin to express my gratitude for the team we had working for us at Veterans United. They put us first and kept our best interests ahead of their own. We felt cared for and important. We were working with another state during this transaction, and we saw just how good we had it with Veterans United. Especially Bill and Tessa! I knew that I was being fought for and that my voice mattered with them. That was not the case in the other state and transaction. When things looked questionable, my team had already figured out plans B, C, and D when necessary to get us the home of our dreams. They knew this wasn’t just a short term move and they took so much care to make sure we were happy and taken care of. When we closed, it was like family that celebrated together. I could write a novel of how amazing this experience was, not because of what happened, but because I had THE BEST people on my side! Thank you, Thank you, Thank you!
Reviewed June 11, 2024
Me and my wife talked several times about Benjamin and his team, how much we liked them and the process. The use of the app, and the friendliness of the staff often made our days after just a brief conversation. The home buying process is stressful enough, several of our bids were not taken and the market is cut throat. Things like the preapproval letter and calls to individual agents showed we were ready to buy, helped immensely! Thank you all!
Reviewed June 7, 2024
From day 1 my team was super helpful and walked me through all of the process, explaining everything before any issues could arise, so that I would be prepared. I appreciate everyone for working down to the wire and making my home buying process a huge success! Thank you all so much!
Reviewed June 6, 2024
Veterans United was amazing. The personnel that they having working in their company are truly professionals. There was not one encounter that I received from anyone there that wasn’t pleasant. Everyone there pushed for me to get into the home that I really wanted, and did everything in their power to get me approved. They are rock stars. I honestly know for a fact that no other lender would have worked as hard as they did, as I went through multiple lenders before them that quickly turned me down instead of fighting for what I deserved. Also, let’s not forget the easy account access I had to keep track of my home buying process and how it immediately alerted you if anything was added for you to complete. VU really is an amazing company.
Reviewed June 6, 2024
I feel it's my duty to my fellow veterans to write this review on my experience with Veterans United. I reside in Las Vegas with my family and we felt it was time for us to explore the possibility of becoming homeowners but with all the companies out there that offer loan products, it was really difficult to decide who to choose.
I discovered Veterans United through a mailer I received and thought I would at least contact them to see what they could offer. I spoke with Brandon and he really put my mind at ease. The process to pre-qualify was surprisingly simple and by the end of our conversation I had already received a pre-approval letter to share with a realtor of my choice so that we could begin our home search. They even referred a local realtor that was just fabulous. Over the course of a couple of months, we finally settled on a home and our offer was accepted. From the moment my realtor contacted Brandon, he and his associate Anthony, immediately went into high gear and began to really show me why my trust in them was well placed. This is not say I didn't encounter some hiccups during the process and trust me, there were some issues that I thought would surely prevent us from becoming owners.
Brandon and Anthony handled everything with such poise and were never alarmed but always reassuring. The process of buying a home can come with a lot of stress since its the single largest purchase most Americans will make but they never doubted that they could do this for us. The manner in which they handled the processing of our loan was extraordinary. They had us cleared for closing with plenty of time to spare and locked us in at a very competitive rate. They truly believe in good old fashioned customer service which is a rarity these days.
Unfortunately the home fell through due to an unforeseen title issue discovered in escrow and as sad as we are, we are confident that we will find another home. With Brandon and Anthony on our side, we now know it's just a matter of time because we are working with the best the industry has to offer. I thank them from the bottom of my heart for their professionalism and I want them to know they've earned a customer for life. They made me a believer and gave me faith that we can do this. If you feel it's your time to buy house or even if you're just entertaining the idea, please do yourself a favor and contact Veterans United and ask for Brandon ** and Anthony **. You'll get the best of best!
Reviewed June 3, 2024
We were blown away by everything and most importantly our home buying team Hank ** and Amanda **. They made everything seamless when I know behind the scenes they were working really hard! Also, the app that we were able to use and sign documents made it so much easier when at work or out of town to handle documents. The process was incredibly smooth and they even thought of our dog! Thank you very much!
Reviewed June 1, 2024
As first-time home buyers, we were very fortunate to have worked with such an amazing lending team. Candy and Selina went above and beyond from start to finish, and supported us every step of the way. We look forward to working with such a great team again in the future!
Reviewed May 30, 2024
Veterans United worked as a team to get things done as quickly as possible both times I used them for home loans. Best of all, they communicated with me. They called me, texted me when they didn't reach me on the phone, and emailed me. They ensured I never missed anything on my "To Do" list so we could keep the loan process moving. I will use them again and I will recommend them to others.
Reviewed May 30, 2024
This is the 3rd time we have turned to Will and his team for our VA home loans. Every time the communication between us and his team was nothing short than superb! His team was always available to answer any and all of our questions with minimal turnaround time. Definitely will be back again as the team feels like our all star team!
Reviewed May 29, 2024
I have nothing but the absolute most respect for Nathan **. He has been a life saver. I highly recommend him. As I stated before I will continue to work with Veterans United because of him. He deserves an 11 out of 10 rating. The organization as a whole has made things extremely easy.
Reviewed May 29, 2024
Don’t stay away, RUN AWAY from Veterans United as fast as you possibly can. I’ve bought 4 houses as I moved around the U.S. as well as countless refinances of my VA mortgage. While some loan originators have been better than others, I never had as terrible experience as I had with Veterans United. I had never used them before and thought to give them a try. What a mistake!
After uploading the usual plethora of documentation of income and statements, and a few calls and texts, nothing. They ghosted me. Calls and texts went unanswered for months. I’m guessing they fired the guy that was assigned to my loan. His last cryptic text to me was that he was “between a rock and a hard place.” What the heck does that mean? A problem with my loan? Who knows? He seems to have disappeared off the face of the Earth. Calls, texts, and emails went unanswered.
After hearing nothing for months and assuming they obviously didn't need my business, I decided to send one more email before moving on to a more competent mortgage lender. Finally, an answer. After a exchanging a few more emails, I’m told they can’t lend me $500k. That’s more than $300k above what I was looking for in a mortgage. Have they got my file mixed up with someone else? Who knows? Competence seems to be in short supply at Veterans United. I sent one more email to them correcting the figure. I shouldn't have bothered. It was obviously way past the time to cut the cord on these bozos.
Reviewed May 24, 2024
Amazing professionals who stay on top of it! I can’t recommend them more highly!!! My loan experience was smooth, with every step being explained thoroughly and in a timely manner. Veterans United is definitely the best choice in home loans.
Reviewed May 24, 2024
This is the second time that I have used Veterans United to purchase a house, and I cannot say enough nice things! The team I worked with was very responsive, and kept me updated and educated through the entire process. The use of their online portal to digitally sign and upload documents was incredibly convenient, and saved so much time on the entire process. Our attorney at closing was even impressed with how easy they were to work with. If you are looking to use your VA home loan, I cannot recommend Veterans United enough.
Reviewed May 24, 2024
I recently had the pleasure of working with Veterans United for my home buying journey, and I must say, it was nothing short of exceptional. From start to finish, their professionalism, dedication, and unwavering support truly set them apart as a remarkable entity in the realm of home financing. Right from our initial consultation, I was impressed by the level of expertise and personalized attention provided by the team at Veterans United. As a veteran, I felt a strong sense of camaraderie and understanding throughout the entire process, which made me feel truly valued as a client.
The communication was impeccable; I was kept informed at every step of the way, and any questions or concerns I had were promptly addressed with clarity and patience. The team's commitment to ensuring a smooth and stress-free experience was evident in every interaction, and I always felt like my best interests were at the forefront of their efforts. Moreover, the efficiency and proficiency displayed by Veterans United were truly remarkable. They navigated the complexities of the home buying process with precision and skill, ensuring that everything progressed seamlessly and on schedule. Their attention to detail and thoroughness instilled a sense of confidence in me, knowing that I was in capable hands.
In the end, I found my home with the help of Veterans United, and I couldn't be more grateful for their unwavering support and dedication. Thanks to their expertise and genuine care, what could have been a daunting experience turned into a smooth and successful journey towards homeownership. In conclusion, my experience with Veterans United exceeded all expectations, and I wholeheartedly recommend them to any veteran seeking a trusted partner in their home buying endeavors. Thank you, Veterans United, for your outstanding service and for helping me achieve my homeownership goals with such ease and professionalism.
Reviewed May 23, 2024
Celina, Mackenzie, and Team were phenomenal! I have been in the service industry for over 20 years and have high expectations when it comes to customer experience. Celina's team provided the best service we have ever received. Everyone was so professional, polite, respectful, honest, and responsive. Applying for a mortgage today is very different than years ago, and can be extremely stressful. Underwriting can take time, but the process will move along if you follow your team's instructions, get them what's needed timely, and follow their suggestions.
The VU Team is great at what they do, and they take care of the vets! My husband is a US Army Infantry Vet using his benefit for the first time at age 63 to buy a home for us. He worked very hard to build up his credit and secure good employment. Here we are, in our new home, and so happy. It was a breath of fresh air to be treated like we were the only customer, knowing that we were probably one of many. I highly recommend Celina and her team. They are professionals who provide an exceptional home-buying experience, and we can't thank them enough!

Reviewed May 22, 2024
I selected Veteran United the very first year I attempted to purchase my forever home. While things did not workout the first, nor the second or maybe the third time(I lost count) due to my own inability to met the requirements. No one at Veterans United ever told me to give up, instead I was meet with encouraging words even when my attempts failed. And I gave them plenty of reasons to give up on me. I thank everyone involved in making this final attempt a successful one.
Reviewed May 21, 2024
Veterans United made the home buying process a lot less daunting for my wife and I. Having a team of professionals backing us gave us more confidence throughout the process overall. I would and have recommended VU to friends.
Reviewed May 21, 2024
I was skeptical at first. And very nervous and felt overwhelmed. But, sincerely, this team I had, this team that I was paired with they were freaking awesome! They basically did ALL the leg work for me...all I had to do was silly in comparison. I have a home now, and everything is due because of my awesome team! Thank you!!!
Reviewed May 20, 2024
Andrew, Eli, and the rest of the team made quick and easy work of a normally stressful process. I really appreciate their patience! Despite the hiccups on my end, they replied quickly to my questions over text, email, over the phone, etc. Not a hint of irritation or attitude from them, very polite!
Reviewed May 17, 2024
What can I say about someone (Bradley **) who's helped me achieve my dream with my son and give me the freedom we've been looking for and the peace of mind knowing I'm leaving my kids with a beautiful property that will be my legacy to my boys. It's also been my dream to own a ranch style home and now that I'm more up there in age I'm just so thankful that we got the deal done, they never gave up on us no matter how bad it looked, so don't give up, if I can get my dream home, so can you! We did it without any real-estate agents. Saved a ton of money that way! Felt like the entire team at VU was there to help make our dream, reality. Thanks again, everyone we are so happy!
Reviewed May 17, 2024
I have now worked with Ryan twice and he exemplifies professionalism. Ryan is a profound representative of Veterans United and I would recommend Ryan, his team, and the Veterans United mortgage company to every Veteran looking to purchase a home. The home buying experience can be vigorous and stressful but this team understands this and keeps you well-informed with every step along the way. Ryan and his team genuinely care about their clients. No matter how stressed I became, how many times I asked the same questions, what day & time I reached out, Ryan was on the ball. This team keeps the best interest of their Veterans, while remaining professional and objective with their actions. My wife and I look forward to working with this team again in the future and we know who to call!
Reviewed May 16, 2024
My team was excellent. 10 out of 10. The whole process from reaching out to closing was easy and stress free. We just closed on a 6.4 acre 5000 sq ft home. Perfect for my family. Thank you Veterans United!!

Reviewed May 15, 2024
I recently went through the home loan process with Veterans United, and I couldn't be happier with the experience. From start to finish, their team was professional, responsive, and incredibly helpful. They guided me through every step of the process, ensuring that I understood everything and felt supported along the way. The communication was excellent, and I felt like they truly had my best interests at heart. Thanks to Veterans United, I'm now a proud homeowner and highly recommend their services to anyone in need of a home loan.
Reviewed May 15, 2024
Overall the process was super easy. I really enjoyed Aaron and his crew. Being a first time home buyer they made the process super easy. Before going thru the closing process there were documents that they explained in detail and it made it so much simpler on closing day.
Reviewed May 14, 2024
The entire process was spectacular. After many revisions we finally made the deal happen, and all the thanks goes to my VU team for assisting me along the way. Nathan is an extraordinary person who will take time out of his day to make sure the process is understood and your concerns are heard.
Reviewed May 9, 2024
Dan ** and his team were amazing. They kept in contact frequently, they were clear about what they needed and what they could do, they fought for the best terms and explained how to get them, and they worked well with our realtor. We appreciate all their hardworking and recommended anyone to try Veterans United.
Reviewed May 8, 2024
As a former servicemember, I was told that many resources would be available with an Honorable Discharge. The support given by Veterans United was outstanding and superior to our previous homebuying experiences. Their devotion to our satisfaction was impeccable; made me feel like I was back on the line and my battle was guarding my back like it was his own life. If we were not already living in our own piece of heaven, we would 100% purchase our next home with Veterans United.
Reviewed May 6, 2024
My wife and I have thoroughly enjoyed the ease of process in dealing with Evan and his team. Veterans United Home Loans took care of everything. The process is quite easy using technology. The app on the phone and document submission/signing is explained and made extremely easy. At closing they arranged a traveling notary public to come to the house for signing of documents. Everything was laid out and we had no surprises! I would recommend them 10 out of 10 times! Thanks Veterans United for your attention to detail!
Reviewed May 5, 2024
The team assigned to me did an amazing job and made sure I had everything I needed for every step along the way. They were truly amazing people! I recommend Veterans United to every veteran looking to buy a home!
Reviewed May 5, 2024
Could not have asked for a better experience from the Veterans United team. Moving across several states was not easy, but they went above and beyond in their services. Hope to never to again, but if I do VU is the only way to go.
Reviewed May 3, 2024
This is my first home-buying experience. I have heard some horror stories over the years and never thought I would be able to buy a house. This team stood by me through everything including a lazy real estate agent (not mine). They got me through it all! I am extremely happy and excited about my first home!
Reviewed May 1, 2024
This was our third time purchasing a home and the first time with Veterans United. They did all the work for us and made the process so much easier than we could have ever hoped. We will never use another company!
Reviewed May 1, 2024
Veterans United convinced me to refinance for a lower mortgage payment and instead my loan amount was inflated and my monthly payment increased hundreds of dollars. Trusting veterans united was the worst mistake in my financial history.
Reviewed April 28, 2024
I have nothing but praise for Veterans United, (and specifically with Ben ** and his team). They made this whole process very straightforward and even actually simple. With the integrated and streamlined online options and interactions on their website, which put everything in one place and easily manageable from my computer at any time and continuing to provide my family and I everything I needed to make informed decisions at every stage of the process with no strain or confusion at any point, despite my knowing little to nothing about this beforehand. I had the very real sense of Veterans United working to our benefit above all else, and I intend to continue working with them wherever possible, going forward, and gladly.
Reviewed April 25, 2024
As a first time homebuyer, approaching the process with limited knowledge was very intimidating but everyone on the team made everything easy to understand with step by step instructions, and always answered any questions I had in a timely manner. They also were very patient and accommodating around my schedule which made the process much less stressful than it would have been otherwise.
Reviewed April 24, 2024
If I could give an "11", or even a "22" out of 10 for Mark and Amanda, I would. The level of professionalism, knowledge, friendliness, patience, affability and helpfulness from both of these individuals was amazing, particularly Mark, whom I peppered with literally 100's of questions and many phone calls throughout the process. I NEVER felt anything but completely safe, cared for, and on track with Mark and his team. So glad I ended up with him. I wouldn't just "use Veterans United again".... I'd actually feel wrong and naked and unequipped going with any other company. THAT'S how seamless and satisfying this whole experience with Veterans United was. Thanks! You all rock!
Reviewed April 23, 2024
Great experience with Veterans United. Took care of everything I needed from the start. The process was made easier by the team at V.U. And I would have not been able to buy my dream house without the support that was provided by V.U. Thank you for everything.
Reviewed April 19, 2024
This experience was great. Working with Kyle ** and his team from Veterans United for the last 6 months was stress free, easy going and very helpful. Any questions that I had in regards to the loan, the process and the closing was great. If I had to redo this process again, I would choose this company to work with me. Thank you so much for the assistance and experience.
Reviewed April 12, 2024
Knowing that the mortgage process is daunting, VU steps in and does the leg work so you can focus on everything else. The "To-Do" list on the app allows you to answer the necessary questions from anywhere and is a good repository for all important documents. Kenny is the glue that held our team together. His team (Jamey and Kevin) work tirelessly for you and not for the bank. They are on top of things to the point when you see a notification on your phone you know you are one step closer to home ownership. Most importantly they do not push the "up sale" of products. While they have opportunities to lock in your interest rate or to add an ADT security system to your home, it is an option and they do not beat you over the head with it.
Reviewed April 11, 2024
I am so glad I did not throw away the pre-qualified notice I received in the mail from Veterans United home loans. I scanned the letter with my iPhone, spoke with a loan officer, and then less than 5 months later, I purchased and moved into my first home. The process of purchasing my first home through Veterans United was a lot easier and less intimidating than I expected.
Veterans United provided me with a loan officer, a loan concierge, and several professional real estate agents. I viewed probably 20 different homes, all recently renovated and located in clean, safe neighborhoods that offered a variety on lot sizes. I worked with the loan officer Mark ** and the real estate agent Dana ** until I found the perfect home. The staff at Veterans United were professional and down to earth, which made it easy to ask questions and receive constructive feedback. Veterans United made the process of buying my first home quick and simplified. Veterans United not only helped me purchase my first home, but they also offered moving services, ADT home security, fairly priced home insurance, and internet and cable TV services. Thank you Veterans United for helping me find and purchase my dream home!
-Samuel **United States Army Veteran
Reviewed April 8, 2024
Thank you for always making me and my family feel like a priority. This is the 3rd time I have worked with Veterans United and the 2nd time working with the Colorado Springs branch. I would and do recommend Veterans United to any veteran I know who is looking for a mortgage company.
Reviewed April 3, 2024
My journey to homeownership was significantly enhanced by the unparalleled support of the home-buying team led by Tyler, the loan officer I had the privilege of working with. From the moment Tyler and his team first reached out, it became clear they were about more than just business; they were about making dreams come true, especially for someone like me, navigating the transition from military to civilian life with all its uncertainties. Their initial approach not only set a tone of professionalism but also a deeply empathetic understanding of the complexities faced by veterans. Tyler and his team recognized that for me, buying a home was not just a transaction—it was about laying down roots and finding stability after years of service.
This personalized approach was evident in every interaction. Right from the start, Tyler made it clear they were there to support me, easing the transition and helping dispel the fog of uncertainty that clouded my dream of homeownership. Their ability to act swiftly and efficiently, ensuring that every step of the home buying process was handled with the utmost care and attention to detail, stood out immensely. Tyler led his team to always be ahead of the curve, proactive in their approach, and dedicated to making sure that no time was wasted from start to finish.
Communication was another area where Tyler and his team excelled remarkably. They ensured I was informed and comfortable at every stage, facilitating seamless interactions between all parties involved. This commitment to transparency and constant communication was not only professional but reassuring, making me feel valued and understood. More than just service providers, they became advocates for my best interest, going above and beyond to secure the best deal for me and ensuring that my needs and preferences were always a priority.
I would especially recommend Tyler and his team to veterans and first-time homebuyers who might find the home-buying process overwhelming. Their expertise, combined with a genuinely supportive approach, makes them an ideal choice for anyone looking to make the dream of homeownership a reality. For anyone stepping into the world of homeownership, especially my fellow veterans, Tyler and his team come highly recommended. Their dedication to making your dream home a reality is nothing short of commendable.
Reviewed April 2, 2024
Formidable team, ready to go toe-to-toe with any other lending service to make sure their clients knew why choosing Veterans United was the best choice. Out of all three lenders we were in between, there is no doubt in our minds we would have been lost had we chosen anyone else. This being our first home loan (VA loan) I can't attest for anyone else's experiences but have read plenty of nightmarish stories about the lending process from offer to closing. This was not the case for us. We made sure to put in as much work as possible to ensure the entire VU team had what they needed when they needed it in terms of any requested paperwork. This lead the team to ask us if we wanted to close an entire week early! Would have been a two week close instead of three which is bananas from what we hear. If you have any doubts, don't. Most likely won't be working with another lending service when it comes to refinancing or purchasing another home.
Reviewed April 1, 2024
From start to finish, I received phenomenal service from everyone...let them know everything you are going through. They will assist you in finding your forever home, or second home....vacation home, etc...
Reviewed March 30, 2024
Veterans United (VU) is a top notch organization. I would highly recommend any veteran in need of a VA loan for a home purchase to make use of VU. They are extremely professional and knowledgeable on the process and make the process smooth as you can ever hope to have. I feel blessed to have the opportunity to work with these awesome people.
Reviewed March 29, 2024
This company does such an amazing job keeping you on track. The updated To-do list in my portal and detailed instructions on what they needed and how to obtain them was amazing. The team reached out constantly to make sure I was taken care of every step of the way making this process feel like a walk in the park compared to some of the horror stories I have heard about purchasing a home.
Reviewed March 27, 2024
Ty did an amazing job supporting our adventure for over a year. Even when we said enough is enough he called and help us walk through frustrations. If not for the personal touch he brought to our home search we would have probably found an alternate lending source. Thanks to Ty and his team for putting up with us and support as we navigated through this process.

Reviewed March 26, 2024
From the moment I called Veterans United, I felt comfortable working with them. This was my first time buying a home and I had no idea what to expect, but the VU team walked me through the entire process and were always there to answer my questions. They made the entire experience feel easy. They are a great group and I would recommend them to anyone who asks. Thank you Alex, Kate, Kylie, Melissa, and Krystel and everyone at VU!
Reviewed March 26, 2024
Veterans United provided excellent communication and services. Quick and attentive replies and a very pleasant experience overall. They helped me with terminology and requirements the underwriter needed to push my loan hassle free.
Reviewed March 24, 2024
This is the second time I have used Veterans United services and they seem to have veterans' best interests in mind. I recommend this company. They take much of the burden of home buying off of the Veterans.
Reviewed March 24, 2024
Everyone my wife and I have spoken to and that has assisted us on purchasing a home has been very patient, understanding and helpful. We managed to purchase a home while I was on deployment. Being an active duty sailor and being on deployment means it is very difficult to communicate and make choices, especially when going in and out of communication availability. I was fortunate enough to have my wife make choices on my behalf and they were very understanding and informative with us while assisting us through the process. There was not a question left unanswered and I have no doubts. I genuinely believe no one else could have made this happen other than the great people at Veterans United. Everyone on the team has our deepest gratitude. Thank you for going above and beyond! Thank you for your service to those in service!
Reviewed March 21, 2024
Our Veterans United team made our dreams a reality. From Kayla dealing with my frequent/anxious emails to a phone call with Mariah that felt more like a friend's call than a mortgage experience..thank you so so much! Thank you for your appreciation to the veterans community, and for all the guidance in the home buying process. I really appreciated the communications I received from my team - I always knew where I was in the process and it didn't feel as daunting. I would recommend Kayla and Mariah to anyone, I cannot imagine a better team behind you. They event sent my pets treats and toys! It's a small gesture that makes me feel like more than a 'customer'. The organization of the Veterans United website is extremely helpful and makes uploading documents super easy. Just another step of the process that can be stressful, and doesn't have to be!!
Reviewed March 20, 2024
Excellent and personable company. Everyone was very helpful and expressed the desire for me as a individual to achieve my goal. I can't say enough about this company. Blake, Lindsey as well as my realtor Tom and Phyllis!! Thank you all;!

Reviewed March 20, 2024
Being a skeptical person by trade (clinical research), I was impressed with John ** and his team at Veterans United. John guided me step-by-step through the process with expertise, care, rapid communication, and understanding of my work constraints. What stood out to me was the level of service and care he extends to veterans. If you are veteran wanting to own a home, John will take care of you, bring you up to speed, and help you achieve your goal of home ownership.
Reviewed March 19, 2024
Veterans United worked magnificently in helping my family secure our first home ever, my team which included Adam executed everything perfectly. Couldn’t have done it without you. Thank you Veterans United.
Reviewed March 19, 2024
This is my second time working with Veterans United and I will definitely use them again in the future. The process is seamless and the customer service is phenomenal. I couldn’t be happier with the team I had this go around.
Reviewed March 19, 2024
There are SO many positive things to say about Veterans United! As first time home buyers, they made the entire process from start to finish, incredibly seamless. From working with us to build our credit up where it needed to be, all the way through to closing day and beyond. Excellent customer service and the best part is, they made the process EASY! Whether a new homebuyer or experienced, I would highly recommend working with Veterans United Home Loans for all homebuying needs!
Reviewed March 16, 2024
Veterans United made the process of buying a home so easy. Their app was easy to navigate. The people who work with you have such positive attitudes and are so willing to help you with this process to talk to you and walk you through anything you don’t understand and anything you’ve questions about not just from the homebuying process, but also the moving process. They have so many resources. I would definitely recommend this lender for anyone who is a veteran who is looking to buy a home.
Reviewed March 16, 2024
Easy organization to work with. They are completely familiar with veterans and military members benefits and all the crazy language we use in the armed forces. Very quick and efficient work coupled with a very nice personal experience. I will certainly use Veterans United! Great job to the entire team that helped us throughout the home buying journey.

Reviewed March 14, 2024
Got preapproved (for more than they should have in retrospect). Paid earnest money and jumped through all the hoops. They started having issues with the underwriting, but still went ahead with the $725 appraisal. The business day after the appraisal, they denied the financing. Throughout the entire process communication was awful, unless they needed something.
Afterwards they told me they could do a house for lesser amount, but they never bothered to reach out again to ask if I wanted to move forward. BUT, notwithstanding flushing $725 down the toilet, this turned out to be a blessing as I went with lender recommended by builder and wow, what a difference. No more 11k closing costs (unlike Veterans United) and no appraisal fee (unlike Veteran's United)... So if you like high fees and being just another veteran number - the Veteran's United. Otherwise do some research at the BBB and not these sites with AI generated, fake, 100% 5 star ratings. Also, google top VA lenders... Chances are that Veteran's United is not listed.
Reviewed March 6, 2024
The team was fantastic and the app was smooth and easy. Whole experience was fantastic. The team was friendly and thorough and helpful. Our agent was wonderful and prompt and very personable. Would recommend them to anyone. They were awesome.
Reviewed March 6, 2024
My team at Veterans United was great! They went above and beyond in helping us with an IRRL. Even though there were some unexpected hiccups, my team made sure that we were able to close. 10 put of 10 I would recommend.

Reviewed March 5, 2024
I never thought getting a new loan would be this easy! The team helped get through it without as much as a hiccup!!! I would recommend this team and the Veterans United Home Loans services to everyone. Thank you from the bottom of my heart!
Reviewed March 5, 2024
This was my first time even looking to buy a home and was stressed every step I had to take. The company and my team quickly fixed and assured me at every stage and everything went so smoothly. I was always expecting that something would happen but everything that did happen was in my favor. I don’t know if buying a home is supposed to be hard or stressful but they made this experience so simple and fast. Prequalified to closing took less than a month. Thank you so much.
Reviewed March 5, 2024
VU was the best!! They took the guesswork out the process. Easy instructions on to do lists and timely follow-up. I highly recommend Veterans United for your home buying needs. You won't be disappointed.
Reviewed March 5, 2024
I seen the commercials and Facebook ads for Veterans United and went to them along with 2 other mortgage companies. Veterans United got me my highest preapproval and the process was as smooth as can be.
Reviewed March 5, 2024
The most amazing experience from start to finish. Jeff ** was my loan officer and if I can give him an award everyday for the amazing work he does I would. Any veteran looking at home loans and a process from start to finish use Veterans United Home Loans because they are nothing short of amazing.
Reviewed March 4, 2024
I was referred by my niece who also use them. I referred my daughter who's going to be using them. I read the reviews before I started my process and it was exceptional. The professionalism. The thoroughness of them all. The smoothness from beginning to end was wonderful from the agent all the way down to the title company. It was a wonderful and great experience. I will absolutely recommend Veterans United for all veterans looking for a home.
Reviewed March 1, 2024
If you are a veteran and considering purchasing a home, Veterans United is a cut above the rest. David ** and his team are truly passionate about getting the best for the Veteran. 10 out of 10. We do recommend!!
Reviewed Feb. 29, 2024
Sam and Bryan and the rest of the team were amazing to work with. They are very professional diligent understanding and very easy to work with. They made the mortgage process so easy to get through. I would highly recommend them to anybody looking for a mortgage.

Reviewed Feb. 27, 2024
It has been a pleasure working with Trey and the team. We felt our concerns.. the future with our new home mattered. And we had many questions and concerns! Never felt unimportant with any of our questions. Thank you everyone. :)
Reviewed Feb. 27, 2024
Excellent team! Very happy with the experience. Walked me through the entire process. Very attentive. Any issues they immediately contacted me. Worked on getting me a great rate with the lowest closing cost.
Reviewed Feb. 27, 2024
Rating: ⭐️⭐️⭐️⭐️⭐️. I recently had the pleasure of working with Veterans United as my lender, and I cannot say enough positive things about my experience. From start to finish, they exceeded all my expectations and provided top-notch service. Veterans United demonstrated a deep understanding and appreciation for the unique needs of veterans. Their team was extremely knowledgeable about the VA loan process and went above and beyond to ensure I had all the information and resources I needed to make informed decisions. The communication throughout the entire process was outstanding. I never felt left in the dark or unsure of what was happening. The loan officer assigned to me was responsive, friendly, and always available to answer my questions. They guided me through each step, making the entire process smooth and stress-free.
What impressed me the most was their dedication to finding the best loan options for my specific situation. They took the time to thoroughly assess my financial goals and worked diligently to secure a loan with the most favorable terms. Their commitment to providing personalized solutions truly sets them apart from other lenders. Additionally, Veterans United's online platform was easy to navigate and provided a convenient way to upload documents and track the progress of my loan application. It saved me a lot of time and streamlined the entire process. Overall, I highly recommend Veterans United to any veteran in need of a lender. Their expertise, exceptional customer service, and genuine care for veterans make them the ideal choice. I am grateful to have had the opportunity to work with them and will undoubtedly turn to them for any future lending needs.
Reviewed Feb. 25, 2024
I would Love to be on TV to talk about My experience. I really don't have enough space to explain how amazing our experience was. When it comes time to refinance we will definitely be reaching out to Matt and his crew! Buying a house with Veterans United has never been easier. I do Wish there were some highly discounted movers. Being a disabled veteran it has been some long days and nights being sore and hurting. But it is all worth it because of how painless getting approved and closed was with Matt. Thank you Veterans United!!!!
Reviewed Feb. 25, 2024
Matt ** and team are the best group of people to work with. They call with updates. They are also very responsive with everything in the process. Everything is explained as simple and as efficient as possible.
Reviewed Feb. 24, 2024
Answered all of my questions thoroughly! The cumbersome and intimidating process in purchasing the "right" home was made an easier obstacle with Veterans United and my Realtor (which they directed me to). Great experience and new homeowner for sure!!!
Reviewed Feb. 23, 2024
Other than a few bumps at closing the team was very helpful and put me first. They answered my questions quickly. They were knowledgeable and worked hard to get me a good rate and help me through the process of buying my home.

Reviewed Feb. 23, 2024
I welcome anyone to visit. I am very satisfied with Josh and Drew and their staff. I asked Josh for his business cards so I can hand them out. If I wasn't very satisfied, do you think I would do that? They sent me a Veterans United tee-shirt which I proudly wore and was stopped for inquiries about VU. I have a large welcome home sign that greets guests and those passing within 30 feet can view it as well. I want everyone to know about the exceptional professional and neighborly service I received. A very satisfied customer, friend and Veteran, Dwain D. **
Reviewed Feb. 22, 2024
I closed on my VA mortgage yesterday. My lawyer at closing stated that Veterans United had made sure everything went smoothly, and that they had all of the answers and any issues that came up were handled in a very timely manner. I’m a stressful person by nature, and they managed to talk me down for many situations which were only really stressful to myself because they had matters well in hand.
Reviewed Feb. 22, 2024
Veterans United made me feel like family. They cared about me and getting the job done. Evan ** is a great leader and his team is just as good. Thank you for the opportunity and experience with Veterans United.
Reviewed Feb. 21, 2024
My loan team was great to work with. Everyone was quick to answer questions and make sure I was taken care of. They made the entire process very smooth. I could not have asked for a better group of people to help me out with getting my new home! The entire process was very quick and simple and I never had a question that was not immediately answered!
Reviewed Feb. 21, 2024
When I decided to start looking for a home I was intimidated by the whole process. From finding an agent to how to actually use my VA loan. Veterans United helped every step of the way. They handled getting us a local agent who knew the area and the VA loan process. Once we found a house everything was laid out clearly that was needed to get an offer submitted and approved for the loan. Any questions I had at any step in the process was answered quickly and thoroughly. The whole Veterans United team made this process significantly less stressful and were outstanding. Fantastic team of people working to get Veterans into a home.
Reviewed Feb. 19, 2024
Tiffany was very patient with me and helped me get the proper paperwork in order to get approved. Kenny was very knowledgeable and guided me through the whole process. Overall great team to work with.
Reviewed Feb. 18, 2024
Jason and the loan team were excellent. Jason went above and beyond! Super professional and also very personable! Was always there when I needed him for any question or concern during the entire process! Very transparent and great communicating as well! Best service you could ask for. 10/10 would recommend to everyone I know! Thanks so much!
Reviewed Feb. 18, 2024
The process was very simple and easy. Everyone, especially Matt, was responsive from beginning to end. They worked around the timeframe dictated by the consumer rather than pushing to get you locked into any mortgage. I'm really glad I picked this lender.
Reviewed Feb. 15, 2024
The whole process was so easy. They helped alleviate all of our fears of home buying and now refinancing. They were honest, upfront, and very communicative. Shout out to Jose and his team! They’re awesome.
Reviewed Feb. 15, 2024
First-time homebuyer here. I am moving across the country and had no idea how to buy a house before I got there. Marcus ** of Veteran's United connected me with Patrick ** of Coldwell Banker and, together as a team, we were able to find the house that suited our needs, within budget, and in the area we were looking for. Marcus was especially patient with us and explained everything... not from a dictorial point of view, but from an informational point of view. This approach allowed us to make our own decision regarding the purchase of our house. When there was a snag, literally, the day before closing, he understood and worked with us through the process. Both Marcus of Veteran's United and Patrick of Coldwell Banker were phenomenal. Thank you both for everything!

Reviewed Feb. 14, 2024
I would highly recommend VU to anyone of my family or friends. I was so scared starting the process... Let alone being pre-approved, cleared and approved for a home loan. My experience with VU was seamless. The real estate agent, the loan team both wonderful, professional, knowledgeable. They made wonders work for me. I'm very happy going with VU.

Reviewed Feb. 13, 2024
We had such a great experience with Nate and would highly recommend VU to anyone. Nate went above and beyond to support us through the process! When we placed the offer on our home, Nate added an extra touch by calling the seller’s agent to put in a good word for us and it helped us get our offer accepted!
Reviewed Feb. 10, 2024
Mallory and Patrick are the best! Amazing mortgage and home buying experience. I looked up Veterans United on Reddit before making this choice and I don’t regret it at all! Do your own research before and shop around for sure but I loved how easy it all was. My file was difficult but we still got closed before the 60 day mark.

Reviewed Feb. 8, 2024
Eric always goes above and beyond for his customers and this time was no different. I appreciate the quick service and amazing results he gets time after time. Most certainly will work with him and the team again: Eric, Nicole, Brittany, outstanding job as always!
Reviewed Feb. 7, 2024
Overall, easy process and the team assigned to my account was professional and completed everything in a timely manner. No complaints and we even closed early on our home. Great team and stress free process.
Reviewed Feb. 6, 2024
First time home buyers and everyone at VU made this grueling process as easy as possible. Couldn’t have asked for a better company to work with. There was always someone on the other end of the phone willing to help in any way possible.
Reviewed Feb. 5, 2024
The entire team we worked with were very knowledgeable, available, and extremely helpful. We would certainly use them again, and would recommend them to anyone going through the process of buying a home.
Reviewed Feb. 3, 2024
I honestly can't believe the level of service I received. From first call to closing everyone I spoke to was not only absolutely on top of it but friendly and comforting. I feel extremely lucky to have used Veterans United and to have had Chris, Matt and Shelby on my team. They turned my month that could have been torture into something seamless and easy. I couldn't be more happy to be in my new house and I have those amazing folks to thank. I have already been telling people about how awesome Veterans United is and I will continue to do so!!! Thank you all from the bottom of my heart! Thank you SO much from a busy single Dad who you made a dream come true for!!
Reviewed Feb. 1, 2024
Absolutely amazing experience buying my first home!! I couldn’t have done it without the team!! Will definitely look forward to the next house with them and I want them again! Eric, Megan, and Doug were instrumental in sealing the deal with them instead of another lender!
Reviewed Jan. 31, 2024
Not just doing his job, he goes beyond measures to get it done. He has been so resourceful in helping get outside answers and concerns. He goes beyond to be a friend and listens to my concerns. He also helped me through the physical disaster of the home repairs by listening and offering references. I'm especially blessed, grateful and fortunate to know him. In Mississippi or the continental U.S., HE AND HIS TEAM ARE THE VERY BEST!!--WILLIS
Reviewed Jan. 30, 2024
Was able to do everything over the internet and the "to do list" helped keep all on track. The team was enthusiastic about processing my loan request and facilitating my buy. The Alabama realtor was charming, really knew her profession and helped so much on the search and at closing.
Reviewed Jan. 28, 2024
Amy’s team and VU make the buying and refinancing options a breeze! They are responsive, polite, helpful, and efficient. They answered all of our questions. Veterans United is sincerely dedicated to taking care of veterans.
Reviewed Jan. 26, 2024
Had a couple of small hiccups in the process but nothing that wasn't smoothed out immediately. As with any situation small imperfections can seem daunting but this team was all over it and handled everything perfectly.
Reviewed Jan. 24, 2024
Like a lot of people I truly never imagined I’d be able to own a home, it still feels like a dream and I’m so happy that I chose you guys to help me achieve this. Everyone was so knowledgeable, friendly and enthusiastic about helping me buy a home which was a great help throughout a stressful time. It was nothing short of a great experience from start to finish and I couldn’t be happier with my property and the people that helped me make it my own. Thanks everyone!
Reviewed Jan. 24, 2024
From start to finish the Steve ** and Spencer's team that help me was the best experience I've ever had and was a real estate agent for 10 yrs. So professional and easy going, No pressure from anyone. Thanks guys.
Reviewed Jan. 24, 2024
I was well kept informed every step of the way. Great customer service and very professional attitude. My team leader and staff presented themselves with the utmost kindness, it was a God sent. I would highly recommend all who I come in contact with and in need of these services.
Reviewed Jan. 23, 2024
From the moment I contacted VU, even with my horrible credit, they treated me like I mattered, they helped me fix my scores, improve my station, and get into position to achieve my goal of home ownership once again. 5 stars aren’t enough. If you aren’t using VU - you’re wrong.

Reviewed Jan. 22, 2024
I elected to go with Veterans United after verifying on the VA website that they a top home loan provider. Initially my score was not great but I was given clear guidance on what to do to fix and had monthly check-ins to see my progress. Once my score became within range, I was linked up with a loan specialist, concierge and real estate agent that helped me throughout the entire process. I believe a key thing that made the process easy as well was the user friendly app where I was able to upload all required information. Overall, I am very pleased with my home purchasing process and will recommend Veterans United when asked.

Reviewed Jan. 21, 2024
I am speechless. Justin and the loan team went above and beyond to ensure that I was able to close on my dream home. I will be forever grateful for the patience and efforts Justin & the rest of the team put forth through out this entire process. Thank you so much again! I will be recommending Justin to all friends / family that are in the market to buy.
Reviewed Jan. 19, 2024
My wife and I are so happy in our new home. Thank you all! Veterans United made it easy to become a first time home buyer for veterans. We appreciate everything that they have done for my family and our new home!
Reviewed Jan. 18, 2024
Highly recommended to other veterans. The process wasn't too bad for me, but not for my wife! We received a lot of papers to view and sign but the process was simple. I recommend Veterans united to others.
Reviewed Jan. 18, 2024
They made my home-buying experience easy and was knowledgeable and helpful during all aspects of buying my house. They were also very patient with me while I fixed my credit to get it where they wanted it.
Reviewed Jan. 16, 2024
We started working with the team 6 months in advance. They ensured that we got everything where it needed to be to get our pre-approval and were absolutely awesome in assisting us through the underwriting and closing process. We closed on our new home 1/12/24.
Reviewed Jan. 15, 2024
Eli was outstanding -- professional, thorough and patient. The whole team was outstanding and the process was pretty smooth. Rates and fees were very competitive and fair. Looking forward to their inexpensive refinancing option when rates go down. Highly recommend!!
Reviewed Jan. 14, 2024
As always Clayton ** and his team were exceptional! This is the second time we have worked with Clayton and will continue to call him for all of our mortgage needs and will recommend him to all of our friends and family.
Reviewed Jan. 12, 2024
Outstanding. I have no words. We came across obstacles that would have halted an approval with anyone else, including a spiteful former landlord who tried to retaliate for us citing landlord-tenant law by refusing to cooperate and sign paperwork stating we always paid our rent the four years we rented from her. The loan team at Veterans United went to their management and went to bat for us because she was even hateful to them, so exceptions were made. They went above and beyond, and I do highly recommend them as a lender.
Reviewed Jan. 11, 2024
Veteran United Home Loans blew me away with their dedication to helping people buy their dream home. I had the pleasure of being connected to Benjamin from Veteran United Home Loans. Benjamin was extremely professional and helped me through the whole process. As a first time home buyer, I had so many questions but Benjamin kept me calm and answered everything that came to my mind.
I was stationed in Germany and Benjamin and his team accommodated to my schedule and assisted me in so many ways. As soon as I arrived in Florida, Benjamin’s team made sure I completed everything necessary to ensure we would close on time. I want to make it known that we went under contract just weeks before Christmas and Benjamin and his team worked their magic to make sure I would close on time just a few days after New Year's. If you in need of a home loan, make sure you reach out to Veterans United Home Loans. They are extremely dedicated to their clients. Be sure to ask for Benjamin when you reach out to Veterans United Home Loans. Trust me, you will not regret it!

Reviewed Jan. 10, 2024
I had doubts because this is my 3rd time trying to buy a home. But after my first conversation with Kyle, I felt this time was gonna be different. Thank you Kyle, your team and everyone who was involved.
Reviewed Jan. 7, 2024
We cannot be happier with Suzanne ** and her team. They went above and beyond in every way! Every question and concern we had was answered immediately! Their hard work was exceptional!! We couldn't have asked for anyone better, because there is no better!
Reviewed Jan. 5, 2024
The loan team made the whole experience smooth and easy!! From start to finish Rett and his team were there for me and answered every question I had no matter how silly it seemed to me!! I would use this service again!!
Reviewed Jan. 4, 2024
Personnel are extremely committed to customer service. They made the process easy and were available for questions any time that was convenient for me. Altogether, the services and communications were diamond quality.
Reviewed Jan. 2, 2024
Thank you all for the expertise and the dedication you have shown me throughout the whole process. The smoothness in communication and a strong collaboration that I have witnessed while working with you has touched me and am grateful for the work you have done for me as well as to fellow veterans buying my first house.
Reviewed Dec. 28, 2023
Veterans United helped us get our dream home and provided us support every step of the way. I am thankful to Veterans United for making us feel like we were important and for surrounding us with a team to make the process go smoothly. The education their website offered helped me understand the process, and the concierge helped us with every detail of the move. Their teamwork made buying our home a breeze.
Reviewed Dec. 25, 2023
A-maze-ing. Truly grateful for this tremendous help. Each person I encountered was an pro, had answers, had solutions. There wasn't a single step that felt unresolved, unsettled, or unprepared. The best way to buy!
Reviewed Dec. 24, 2023
They truly made me feel that they were looking out for my best interests and made the entire process very easy. I feel that I am a valued customer and that making sure that I got exactly what I wanted was the priority.
Reviewed Dec. 24, 2023
The team I worked with at Veterans United was very easy to work with. Not many issues I had confronted in my application process which made the whole process very easy to deal with. I was more than ready to buy a house, which took years to get to this point. My credit was already ready, and my work history with my company was solid after years of service with them.
Reviewed Dec. 23, 2023
Eric and Bettina were beyond helpful and always kept me up to date no matter the time. Both were quick to respond to any questions I had and explained it all as needed. Made the home buying process super easy.
Reviewed Dec. 23, 2023
This was honestly a wonderful experience! It came as a little bit of a shock to me when we put an offer in on a house, because we were only just looking to see what we could see. Little did we know we would find the perfect home for us and that in such a short amount of time. Everyone was able to help us achieve our dream of homeownership again! Thank you all so very much and we look forward to working with all of you again!
Reviewed Dec. 23, 2023
The team at Veterans United went above and beyond to make sure I was comfortable buying my first home. I can't thank them enough for taking the time to get to know me and making the process easier for me! Ya'll did an amazing job at making me feel at home and I will definitely be recommending you to any veterans I know that wants to buy a home! Ya'll did an exceptional job!
Reviewed Dec. 23, 2023
Absolutely amazing company. Team is on your side and will fight for you. Answered calls and questions very fast. For my first time buying a home I was very comfortable having them in my side. Would recommend to every veteran everyday of the week. Thanks again!!!
Reviewed Dec. 22, 2023
What a great company and a great team. From the time of seeing if I was qualified to the closing of our new home I knew that this team had my best interests in mind and were able to deliver on their promises. I would highly recommend this company and team to anyone in the market for a mortgage. Definitely a 5 star performance and rating. Thanks again to the entire team at Veterans United.
Reviewed Dec. 21, 2023
Daren ** my loan officer and Jesse ** my concierge, Made everything easy to do step by step. They took the pain and the frustration out of this purchase and settled me within 30 days. All I can say is Hooyah Bravo Zulu to The United Veterans home loans team.
Reviewed Dec. 20, 2023
Patrick, Holli, and Noelle were excellent professionals to work with at Veterans United. Given our unique home situation, they worked diligently to ensure we got in our home as quickly, and safely, as possible. A million thanks for all the time and effort put into this home buying experience!
Reviewed Dec. 20, 2023
We were proactive and wanted to make sure everything was in line before we found the house, which required a bit of patience with us. The lending team (Kevin ** and Kristine **), the real estate connections (tremendous respect and appreciation for Coretta Little), and the concierge services all provided their support and followed up. They absolutely and authentically went out of their way to be good business partners, good support through the process, and great people.
Reviewed Dec. 18, 2023
My team was in “beast mode” the entire time through the process. I couldn’t have been teamed up with a better crew, they absolutely killed it. And right at the end of the process I received a set of glasses and coasters to celebrate the closing on my house. Totally appreciated the gesture and will most definitely lift a glass or two in salute to my team.
Reviewed Dec. 15, 2023
Mark ** and his team were awesome to work with as we did a VA Refi! They were on top of everything as the process moved along and communicated very efficiently. Thank you all for a great experience! Go Army!!
Reviewed Dec. 14, 2023
Dustin ** proved to be the man for the job set before him with myself. From the beginning he was enthusiastic about my prospects of home ownership and throughout the process he was johnny on the spot: email questions where returned quickly and accurately, text messages where responded to in timely fashion, and phone call were answered with respect. Then, when the deal closed Dustin came across as elated as I was to have successfully completed the home buying process. Dustin and the Veterans United team took the stress out of the home buying process for me and has made this home purchase an unforgettable experience. Thank you kindly!
Reviewed Dec. 14, 2023
As a new home buyer I was not looking for a home when I ended up in the buying process! It sort of just happened and to make a long story short I pivoted from two other properties pretty much turning on a dime and going a different direction each time and from the Seller John, Loan Officer Katie and her team including Brie, down to my agent Robert, they all turned in that same direction in unison! Great experience overall and will do it again in a few years!
Reviewed Dec. 13, 2023
My husband and I are so eternally grateful for the hard work and dedication we received from our team at Veteran’s United. Daren, Eli, Zoë, and Alisca have all been so friendly, fast, and supportive throughout the entire process. We started out not even knowing if we would get pre-approved for a loan, and now, less than a month later we have our home together!
Reviewed Dec. 13, 2023
Answers every question and guided me through the entire process, never rushed me. They always picked up the phone when I called. He gave me assistance with improving credit and sent me all kinds of info to get utilities and internet set up.
Reviewed Dec. 12, 2023
All that have served or in active duty should highly consider the benefits of a Veterans United Home Loan. You will be treated with ultimate respect. The team is interactive with your personal life and getting you the best home loan experience possible.
Reviewed Dec. 10, 2023
I would highly recommend Veterans United for anyone who is looking for a home purchase. My entire team was very helpful in finding me my perfect home at my next duty station in the States while stationed overseas in Italy. The team clearly has a passion for working with veterans and I will certainly be using them in the future when it comes to my future home buying going forward. Thank you to my team in finding the best place for me!
Reviewed Dec. 8, 2023
Without question, I could't have asked for a better experience than with Phillip ** and his team at Veterans United. I had already started dialog with a different lender a few months prior but felt cold feet and the process felt complicated. After, my conversations with Phillip, everything made sense and it was as easy as putting one step in front of the other. Me and my wife are thrilled with our purchase and everyone we know that we can refer to Phillip and his awesome team we will!

Reviewed Dec. 8, 2023
In a time in history and country where daily news shows only constant turmoil and death seemingly to be near imploding in America, Veterans United and its team member hold that torch of hope lighting the way and helping those that sacrificed so much overseas only to return to face battling for already deserved and earned benefits. VU is the real deal!! God Bless Veterans United!! Semper Fi Andrew
Reviewed Dec. 8, 2023
They were helpful, explained everything, listened to us and put up with my bipolar wife when she was stressed out and having her meltdowns. The real estate agent we were given found us a house with exactly what my wife asked for. We were in our house in just over a month even with a holiday thrown in there.
Reviewed Dec. 7, 2023
The whole team worked very hard for us. Mark was working with us after John and he was also amazing. I couldn't of asked for a better team to help us. Communication was top notch. The ability to work through all problems that arose was a relief. There was hardly any stress for me. They made this process as painless as possible. Thank you so much.
Reviewed Dec. 6, 2023
Veterans United was able to get my Family into Our Forever Home within 8 Days. Even with such a rigid deadline, their "Can Do Attitude" made a difficult moment as easy as possible especially during my Retirement Transition. Thankful to have been able to Use the Veterans United Team.
Reviewed Dec. 6, 2023
We are so thankful for all of the amazing people who worked so hard for us to make our new home a reality! It was easy to navigate the process of buying a home with people to help with every step of the process! Skilled and knowledgeable advocates!
Reviewed Dec. 6, 2023
I can honestly say when researching VA loans is I am grateful for choosing Veterans United and would recommend the to anyone looking to use a VA loan for their home purchase. Being retired and working with a fixed income was frightening bur Shea and his team made it seem effortless. I thank God for this blessing.
Reviewed Dec. 4, 2023
The VU Team performance is none short of excellent. Harley **, Loan Officer, Craig **, Acting Loan Officer, Paul **, Transaction Coordinator, Joedi, Home Buying Concierge, and all of the other VU Staff that participated in the process of aiding me in achieving my goal of purchasing a home for my daughters and I - brought great relief to me during one of the most difficult times of my life. During the process the VU Staff became more than just a lender to me - they became my family. One team, one family with one Mission. That mission for me was to purchase my home. May God continue to bless the entire VU Team as they assist many more U.S. Veterans with achieving their goal of becoming homeowners.
Reviewed Nov. 30, 2023
Buying a home for the first time was so nerve-wracking. Every single person we interacted with was so kind and genuine. We really felt supported through the whole process. By the time we closed, we were at the attorney's office for 20 min and then we had keys in hand! I cannot recommend Trey, Lynn, and Blair enough.
Reviewed Nov. 29, 2023
Home buying can be super stressful, but the VU team made sure I was informed and assured every step of the way. They were enthusiastic and professional. I really felt like they listened to me and provided me with the appropriate information to make informed decisions.
Reviewed Nov. 28, 2023
Mr. Tyler **, has done such a great job in his duties. I could not have asked for anyone better in assisting me in buying my home. His diligence is outstanding. Communication is excellent, his ability to explain all the steps of the process was clear and if I did not understand he was available whenever I had questions. He was my go to person and he was always professional yet when we got to know each other, it was like I was talking to friend I have known for a long time. Would I recommend Mr. ** to others? In a heartbeat. Thank you Tyler and thank you to all the staff that was involved in this process. Thank you Veterans United!
Reviewed Nov. 28, 2023
My home buying experience with Veterans United was so much better than I ever imagined it could be. Everyone at Veterans United went above and beyond to help get me into my new home. Proud member of the VU family!
Reviewed Nov. 27, 2023
Great experience. Everyone was very helpful, very knowledgeable, reachable through phone, text, email, answered all questions or concerns either right away or within 2-3min, the application was easy to navigate, overall it was a very smooth process. Great team, thank you.

Reviewed Nov. 24, 2023
If you're a Veteran I highly recommend Veterans United. They give you a whole team that works for you. Everyone is professional, friendly, and truly care about their jobs. They made the home-buying process so quick and easy. It honestly was so nice. I'm located in Kansas City, Missouri.
Reviewed Nov. 22, 2023
I am not given to gushing over people who do their job well. Victoria was great guiding us through the process. Thomas worked hard. The Veterans United team got it done efficiently and effectively. What more do you want?
Reviewed Nov. 21, 2023
BORROWERS BEWARE: They sold my loan less than a month. They did not package my loan properly before passing it off to my current mortgage company. As a result, my 2021 taxes were paid late and no one wants to accept responsibility for the late fees and penalties. Stating I signed a document to hold them harmless regarding any taxes. No, I signed the document stating I would apply for 100% disabled veteran's tax exemption, but they threw in the hold harmless statement in the same document. Brood of Vipers! The taxes were from 2021 which weren't paid until October 31, 2023.
This is the sneaky stuff loan companies do and place veterans at risk of losing their homes because of sneaky documents like the one they stated I signed called the Homeowner Tax Liability Choice. I thought I was signing the document to apply for the disabled veteran exemption, but lo and behold it was also to hold them harmless to their laziness to prepare and research the tax obligations before closing. How would I have known before this incident with my current mortgage company. Madness! I would have definitely opted in for my taxes to be included in my mortgage payments because it only makes sense. However, they slipped in this hold harmless statement in the exemption documentation. Those two statement should not be on the same document. The tax exemption should be one and the hold harmless with the potential taxes owed on another. Goodness! Cover your behind, but leave the veteran out for the wolves - Not a good practice.
Do you know how many documents are signed before, during, and after a closing. A LOT! I believe it is the loan officer's responsibility to not offer this types of statements and put everything in escrow. I have never purchased a home that taxes weren't apart of my escrow. However, I didn't always have a tax exemption either. SO, my experience regarding exemptions from one tax year to another is skewed. This loan company knew there could be a potential that taxes "could" become due in the year I couldn't apply for exemption which was the last three months of 2021, and why they just didn't work up the tax information is pure laziness. Now, I have to pay tax penalties and fees because I didn't know my taxes were not including in my escrow.
BEWARE!!! If it takes you 8-hours in a 30 minute closing session take the time to read and ask questions about the tax information at closing, especially using this company. They will leave you out there high and dry - exposed to something that would have been so easy to include in your loan. The insurance was included, but not taxes. Go figure!
Reviewed Nov. 20, 2023
My team was incredible. I'd give them max stars. Sarah and Andrea was phenomenal, and any bump in the road was addressed by them quickly and effectively. I will certainly call them again in the future on my next VA home loan.
Reviewed Nov. 20, 2023
Everyone was fantastic! Great communication, follow through and commitment. Very specific needs and timetable and we felt like we were the only clients. 2nd time and I will use Veterans united every time.
Reviewed Nov. 19, 2023
The whole team was amazing. We were worried about how the whole first-time home buying experience was going to go, but they made it seem so easy. I know they had to do a good bit of work to get everything done behind the scenes, and we are extremely thankful. A big thank you to our team, who did such an amazing job. -With love, The **

Reviewed Nov. 18, 2023
I want to Veterans United to get a home loan and my team was great answering all my questions and reaching out whenever I needed them and made the process easy for me as I'm a first time home buyer. So thank you veterans united
Reviewed Nov. 18, 2023
Everything was awesome. Only way it could have been even more awesome is if we could have gotten the house for free. Great team who was able To solve any problems and answer any questions that came their way. 10/10. Will come back to them again!
Reviewed Nov. 17, 2023
I have documentation of having served Honorably a total of 9 years in the U.S. Army Reserves and the Indiana National Guard (6 years required for VA loan approval). My Retirement records only indicate 5 years 9 months of retirement credit and I've checked and double-checked with every records entity with no further information nor explanation given. I feel as though Veterans could have continued to give their assistance with the VA. I wasn't afforded the opportunity to have my down payment waived and will now pay PMI until the VA corrects their stance in this matter. One who served honorably is/has not been honored properly

Reviewed Nov. 17, 2023
From the first contact on or about 9/30/23 to the closing on 11/16/23, the support, information and education was always there.. Whenever I had to provide documents or review contracts, disclosures and applications, everything was explained in plain language with minimal jargon. When I had insurance questions and concerns, Abigail ** was right there to help me wade through the minutiae to impartially help me make the best insurance coverage decisions. It was a relief to be able to make a knowledgeable choice with no added sales pressure. A total "dream team" all around!
Reviewed Nov. 17, 2023
Shout out to Jamie who was an amazing loan officer that helped us getting our first home and was extremely patient to answer all of our questions no matter what or when. I would recommend Veterans United to any veteran who is looking for their dream home.
Reviewed Nov. 13, 2023
Zach and Alison along with the concierge were efficient and easy to work with. They showed patience and responded quickly when I had concerns or questions. They are the only loan officers I will ever use.
Reviewed Nov. 12, 2023
Casey ** was unbelievably responsive to all of my questions, comments, and/or concerns from beginning to end and beyond closing. His experience was apparent through his knowledge and attention to detail. I would recommend Veterans United to anyone, especially due to the positive and genuine relationship Casey and I developed.
Reviewed Nov. 12, 2023
Mark S. and George G. were absolutely awesome to work with!!! I could NOT be happier with the whole experience with Veterans United! I'd recommend VU to anyone, anytime, anywhere!!! Mark & George made the whole process understandable, and VU's systems made providing the info paperwork needed really easy as we went along.
Reviewed Nov. 12, 2023
Absolutely outstanding team of professionals. I have been cleaning up after some bad credit decisions, and thought that I would never find myself typing this review in my own new home. The Veterans United team took the time to help me build my credit and once my score hit the magic number, they were ready to get me pre approved. After we found a home, placed an offer, and started the underwriting portion, we closed in a little over 3 weeks, which I hear is lightning fast for a VA loan! Pro Tip: When you get a “to do” item, get it done RIGHT AWAY. Veterans United will take it from there. Best part is, we closed on Veterans Day! I rate my experience so far 11/10. Bravo Veterans United!
Reviewed Nov. 10, 2023
This experience will probably never be topped. Feel like it was a team of Allstars! I had the impression that the lender was the one to slow the pace. Absolutely not true here! Andy had his foot on the gas the entire time. He could have closed this deal way faster. In our case the seller was the limiting factor! The team was fantastic. Had my well-being in mind. I would have ended up with a higher rate, but got back too much on closing. Andy used that to get a lower interest rate. Might be a standard practice, but felt like he had my back! I honestly couldn't have asked for a better first time buyer experience. Debbie the Realtor was also very happy with the smooth and quick experience we had. Well done folks, very well done!
Reviewed Nov. 9, 2023
Overall, we had a great experience with VA Home Plans! In the past with other home loan companies, we didn't feel as much warmth as we do now. After this experience, we will definitely be using VA Home Loans in the future when the time is right.
Reviewed Nov. 7, 2023
Veterans United knows veterans. And knows how to accommodate us. They helped my wife and I utilize my VA home loan I earned for my service in the United States Army. From beginning to the end they were there for us and explained everything along the way. It was truly one the best experiences ever. Thank you Veterans United Home Loans.
Reviewed Nov. 4, 2023
If you’re not using Veterans United for your home loans then you’re probably stressed out right now. Hopefully it’s not too late to switch to them. Nick and Mason were my team and I didn’t have a single worry the entire process.
Reviewed Nov. 4, 2023
Easy process with great rates. They walked me through each step of the process. This is our second time using them and will continue to do so in the future. Our loan officer was professional and always available when needed.
Reviewed Nov. 3, 2023
Veterans United did a great job helping purchase a home. The team was great and they also guided me in the right direction. I recommend anyone trying to buy a home to work with Veteran United Home Loans.
Reviewed Nov. 3, 2023
Without a doubt my Veterans United team made me feel like family. Special thanks to Matt **, JB **, and Kohlie for making my dreams a reality. My family thanks them from the bottom of our hearts. My team made this endeavor so easy that I wished I had done this sooner. Any and all questions and concerns I had were answered truthfully, professionally, and promptly. I would definitely recommend them to anyone interested in buying a new home. Once again guys, THANK YOU.
Reviewed Nov. 3, 2023
My wife and I would HIGHLY RECOMMEND Veterans United to anyone! From start to finish, we received amazing support and guidance. Jessica, Ryan, Brendan and Tyler are the REAL MVP's! We were pre-approved for our home loan on October 6th and closed on November 1st!! Yes!! Our home buying process took LESS THAN 30 DAYS!! They guided us step by step through the entire purchasing process whether it was via calling, texting, or emailing. We were ALWAYS in the loop with what was happening in the process. Their professionalism, knowledge, caring spirit and communication just to say "Hello, How are you doing?, Do you have any questions?, Did you understand the last document in your To-Do-List?" made us feel genuinely cared for as customers. Thanks again to Jessica, Ryan, Brendan, and Tyler, for your dedication in meeting our home buying needs!
Reviewed Nov. 1, 2023
It is the 2nd day in my new home and it doesn't even seem real. I teared up watching my children run all over with joy and excitement in their faces for their new home!! I am speechless! I never thought it would be possible but it happened! Veterans United changed my life. I am beyond grateful for everyone on the team. Thank you so much for helping me bring joy to my children's lives.
Reviewed Nov. 1, 2023
I want to express my sincere appreciation for the outstanding service I received from Veterans United during my home buying journey. From start to finish, they demonstrated the highest level of professionalism and expertise, ensuring that the entire process was remarkably smooth and stress-free. Their team's dedication and commitment to assisting me at every step of the way were truly commendable. They went above and beyond to address my questions and concerns, providing clear guidance and invaluable insights that made a significant difference in my home buying experience.
The level of organization and efficiency displayed by Veterans United was exemplary. Their attention to detail and commitment to ensuring that all the necessary paperwork and documentation were in order gave me the peace of mind I needed during this important life milestone. Moreover, the friendly and approachable nature of their team members made me feel comfortable and supported throughout the process. It's clear that they not only excel in their roles but also genuinely care about their clients' well-being. Thanks to Veterans United, I am now living in the home of my dreams, and I couldn't be happier with the support and service they provided. I wholeheartedly recommend Veterans United to anyone seeking a loan lender, and I am incredibly grateful for the role they played in making my dream home a reality. Thank you, Veterans United, for an exceptional home buying experience!
Reviewed Oct. 30, 2023
From applying for our loan to closing, Veterans United had our back and made the process seamless! Everyone we dealt with was knowledgeable and friendly and always had a great sense of humor. Not everyone looks for a sense of humor when buying a home but it helped relieve our stress.
Reviewed Oct. 29, 2023
For a first time home buyer they explained the process and helped us cross the finish line to our first home! The process was super simple and they explained all of the details each step of the way! Highly recommended to any new home buyer!
Veterans United Home Loans Company Information
- Company Name:
- Veterans United
- Website:
- www.veteransunited.com
