
Veterans United Home Loans Reviews
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About Veterans United Home Loans
Veterans United Home Loans (NMLS #1907) is a mortgage lender headquartered in Columbia, Missouri. It specializes in U.S. Department of Veterans Affairs (VA) loans for home purchases and refinances. Veterans United services loans in all 50 states and offers online support for customers who don’t live near a physical branch.
Visit www.veteransunited.com- Specializes in VA loan programs
- Purchase and refinance options
- Available nationwide
- Only has 24 branches across 17 states
- Website is difficult to navigate
Veterans United Home Loans Reviews
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Reviewed Dec. 13, 2025
Best ever loan experience. Could not have gone any better. Timely, accurate, understandable. Nathan and Nick kept us updated every step of the way. We liked the DocuSign process, way easy. Keep up the wonderful work, Veterans United!

Reviewed Dec. 13, 2025
Hello, my fellow veterans, I just wanted to take the time and write a review about my home loan refinancing experience with Veterans United Home Loans. First of all, they are very professional and they will walk you through every step of the Veterans Home Loan refinancing process. And if you have any kind of questions, they always let you know to feel free to contact them anytime, because they really want you to have a good experience, because they really value the veteran. Furthermore, my experience getting a home loan through Veterans United Home was truly a great and unforgettable experience!!!! I would highly recommend them, because they are awesome!!!!

Reviewed Dec. 13, 2025
Drew made himself available at any time during this transaction. He crunched numbers on the spot for our client. Drew made himself available the weekend we went down to Texas to look at possible homes. This whole process from start to finish has been incredible and smooth.

Reviewed Dec. 10, 2025
These people have made the last week of my closing a nightmare, they have refused to answer questions, even though I was just seeking clarification for things they asked me for at 8 to 9 at night. I have had to call them 7 times in a single day to get a response to a question they asked me and I responded to in under 5 minutes. Every document we sent was ignored, and every issue was unaddressed, and no explanation was given. They asked for a document, only to admit they forgot to pull that's same document from their systems. Now I have no hope for my home, and my family is devastated. I'd blow my brains out before I worked with these people again.

Reviewed Dec. 9, 2025
Stephen and Melissa were fantastic. They were very patient with me during a hectic time in my life. This process took me months to get through and they were kind and patient and kept me on track. Thank you!

Reviewed Dec. 9, 2025
I’m always hesitant on companies that “help veterans”. Veterans United was one of the best companies I have worked with. They helped out and answered silly questions I asked multiple times. If anyone is on the fence about using them don’t be. Ask for CHAD R if you have the opportunity to pick your officer.

Reviewed Dec. 9, 2025
Veterans United made my first home buying experience easy and stress-free. Bobby ** and his team were great. There are resources and assistance for seemingly any possible situation that may arise during your transaction. The Veterans United team was professional, courteous, and prompt in all aspects!

Reviewed Dec. 9, 2025
Great customer service, answered all questions in a timely manner when you needed them to. Gave outstanding service when there was limited time. Veterans United Home Loans was an outstanding way to go.

Reviewed Dec. 8, 2025
Bill ** (Loan Officer) and Veteran's United are the only candidate many I trust to make our homeownership a reality. I have attempted to work with other companies, however, Bill and the Veteran's United Team made sure I was qualified and for the proper amounts. I received strong and honest feedback. I will only go through Veteran's United for future mortgages.

Reviewed Dec. 8, 2025
Veterans United was very helpful throughout my home buying experience. They provided a real estate agent, and their concierge service was amazing. All players checked up on me to ensure my questions were answered and allow for a smooth process.

Reviewed Dec. 7, 2025
I had an outstanding experience working with Zach and his mortgage team. From start to finish, they were professional, knowledgeable, and truly committed to helping me through every step of the home loan process. They communicated clearly, answered all my questions promptly, and made what could have been a stressful process feel simple and smooth. Their dedication and customer service exceeded my expectations. I’m grateful for their support and highly recommend this team to anyone looking for a seamless home loan experience.

Reviewed Dec. 7, 2025
Rob W. and Catrina H. did an amazing job with helping me get this deal closed. They went above and beyond and ensured that I understood everything and every step of the process. I really appreciate Rob for recommending my real estate agent Ramona as well. She was amazing!

Reviewed Dec. 6, 2025
My loan team was outstanding through the ups and downs of my loan process. We had setbacks and they stuck it out and really pulled through. Veterans United is always up for the challenges and swings for the fences. I could have not asked for a better Team to represent me and my family than Rachel and Tony. Hats off to everyone involved even the underwriters!!!

Reviewed Dec. 6, 2025
Ryan ** and his team were the absolute best. From day one our questions were answered quickly and without judgment. I would never use anyone else for purchasing a home. Our experience was better than we ever imagined. We were kept informed and we never felt alone from day one to closing day!
Reviewed Dec. 6, 2025
Amazing experience. Loan officers were top notch. They were on top of things from the beginning all the way to the end. Very knowledgeable and always there to answer questions any time and always responding quickly.

Reviewed Dec. 6, 2025
I was skeptical at first when I first took initially, but are going through the VA Loan process, all qualifications were explained. Veteran United also answered all the possible questions I had and were extremely experienced enough to point me in the right direction that felt comfortable with. I highly recommend veterans United, after closing the loan was funded within 48hrs. Excellent to know how professional and understanding Veterans United won me over! Thanks again Veterans United and load team

Reviewed Dec. 5, 2025
Aaron and his crew were always near the phone for quick and detailed responses to any questions I had throughout the process. No matter how many times I forgot they were always there to guide us into our new home. I never felt pressured or stress since I knew they were there helping with every step along the way.

Reviewed Dec. 5, 2025
We would not have been able to buy our house if not for Veterans United. My credit was very poor at the start of this journey but they made it possible for us to buy our home. I have to give a huge shout-out to Anthony **, he was able to walk me through step by step to get my credit where it needed to be. Chris ** and Hank ** were on top of everything when it came time to finalize the loan. Their online portal made keeping up with everything very easy and is surprisingly simple to navigate. They would even message me via text message when a new item was added to my "To-Do List". I have to give their team an A+ and would highly recommend any veteran give them a call.

Reviewed Dec. 4, 2025
Marcus and Team made my entire process really smooth! Great communication throughout every step, giving great advice and definitely had my best interest at heart. As a first time homebuyer, I felt the entire process was pretty quick and smooth (not as stressful as anticipated) as long as I did my due diligence. It was an honor working with this team at Veterans United! Thank you for everything! I could not have hoped for a better experience because it was the best experience for me!

Reviewed Dec. 3, 2025
Very Professional, worked with me all the way through the process. Patient and explained everything I had questions on. There was a problem with the deed to the house and they worked with me to get it resolved.
Reviewed Dec. 2, 2025
Heidi and her team never missed a beat. They made the entire process easy. From start to finish they are there at every corner and the update progress reports are second to none. We cannot wait for the next deal.

Reviewed Dec. 2, 2025
Veterans United has been absolutely spectacular during the entire VA loan process! Their user portal is outstanding. Everything you need to know, and everything you need to do is simply laid out in their To Do list. Everyone I spoke to and worked with were 100% top notch, professional and exceptionally knowledgeable! CJ ** was a rock star! So glad I chose Veterans United.

Reviewed Dec. 2, 2025
Everything was so smooth and the team kept me updated throughout my whole homebuying process, they helped with any questions I had! Overall my experience was amazing! Great communication, 10 out of 10 highly recommend!

Reviewed Dec. 1, 2025
I was in the process of refinancing my home to lower my monthly payments, and decided to reach out to Hunter with Veterans United to see what they might be able to offer. He assured me that I was already getting a good deal with my current lender, and even though he would be able to come close to matching that offer, he recommended I go forward with his competitor, as it would save me time. A+ for honest service. Thanks Hunter!
Reviewed Nov. 30, 2025
My team at Veterans United made my purchase very smooth. As a first time home buyer I had several questions, each of them were answered and explained very clearly. Would highly recommend on your home buying journey!

Reviewed Nov. 29, 2025
I applied for a home loan through Vet United website on 10/31/2025 (along with 4 other lenders looking for the best rate). Since that time, I have been pre approved through all lenders for a home loan. During this time, I contacted my assigned loan officer (Justin P) stating my application was closed due to it being incomplete. Mind you, I contacted Justin numerous times via phone and email about the process. Anyway, after reviewing my information on the VU website, I found that my credit was pulled (they had my credit scores), and there were no requests for documents to verify (I already sent in the required documents). Vet United dropped the ball on my loan; however, I have been approved by 4 other lenders for a home. Thankfully, Vet United spared me from their inconsistent and poor customer services. No veteran should be treated this way.

Reviewed Nov. 27, 2025
The professionals at Veterans United were exemplary in the management of my home buying experience. Everything was explained and the process was smooth and accommodating. I would definitely recommend them to any Veteran who is in the market to purchase a home.
Reviewed Nov. 25, 2025
Entire team was absolutely fantastic! Speedy responses and on the spot with assistance. Samantha is wonderful to work with and makes your home buying experience special. I would recommend Veterans United all day every day!

Reviewed Nov. 24, 2025
This is the second time working with Veterans United for a VA loan and both times it was unbelievably smooth. The team is always polite, knowledgeable, and quick to respond. We look forward to working with VU in the future.

Reviewed Nov. 24, 2025
My experience with Veterans United was nothing short of exceptional from start to finish. This company doesn’t just process VA loans; they honor your service by building a dedicated team that makes the dream of homeownership a reality. I was fortunate to be supported by an absolute dream team.

Reviewed Nov. 24, 2025
Outstanding all the way around. Friendly professional who are always there for you through each step of the process. Easy to get your questions or concerns answered in a very short period of time. They also work well with your Realtor.
Reviewed Nov. 23, 2025
Veterans United awesome. Jason ** keeps me informed on interest rates. Let me know when it’s time to refinance. Can’t ask for any more. They keep saving me money every day. Highly recommend them you need a mortgage and you're veteran. You’re crazy not to use them. They got me a mortgage when I thought I couldn’t get one with my credit and now my credit is back up again, big thank you to the team that handled my mortgage.

Reviewed Nov. 22, 2025
Amazing experience. Travis, Jenny and the team helped me throughout the process and communicated clearly. I never thought I would ever own a home but it's a reality now. I can't wait to work with Veterans United again in the future.

Reviewed Nov. 22, 2025
They were able to turn a dream of owning a home into a reality. My whole team were nothing but helpful, courteous, and professional. My loan officer was incredibly helpful throughout the whole process and stayed engaged. My assigned real estate agent went above and beyond to make sure we found a home we truly like. My assigned concierge provided useful, relevant information. They were moving parts working together as one from start to finish.
Reviewed Nov. 22, 2025
Would 100% recommend VU to fellow veterans looking to secure a home loan. My Loan Officer Sydney worked closely with me every step of the way, and ensured that when conditions changed or difficulties were encountered that multiple solutions were still on the table to tackle any and all obstacles.

Reviewed Nov. 21, 2025
This is my second time using Veteran’s United and each time they have provided the utmost quality service. They are very professional and efficient and make the home buying process as stress free as possible. Thank you for all that you do!

Reviewed Nov. 21, 2025
Kyle and Dene were the best loan officers to work with. There was never any confusion about what was expected, and they were always friendly and professional every step of the way! You can’t go wrong with VU!
Reviewed Nov. 21, 2025
Veterans United was absolutely amazing during our home buying process. Kris ** and Meghan **, along with everyone on their team made a complicated process unbelievably quick and simple. These guys will 100% be there for you and help to guide you through out the entire process of buying your home. 10/10 would recommend! Thank you guys for everything!

Reviewed Nov. 21, 2025
The whole process with Veterans United was fantastic! This was my second home buying experience and from start to finish, very organized and stress-free compared to last time! 100%, I will be recommending Veterans United and Kyle + team!

Reviewed Nov. 21, 2025
My loan officer Dustin was exceptional. I am very happy and would gladly recommend Veterans United. He exceeded my expectations in getting my home closed in the short time I needed. They were very competitive and provided solid advice. Thank you very much.

Reviewed Nov. 21, 2025
Tim ** and Levi ** are a great team. Tim has always been highly reliable, responsive and professional throughout my entire homebuying process. Levi took the time to explain the underwriting process to me, I felt confident and secure- even when faced with some uncertainties along the way. They were both highly synchronized and never missed a step. I received weekly updates, and later daily updates with checklists right up until closing day. It's truly amazing how they were able to turn my experience into such a smooth process when it came to the lending side, considering how stressful homebuying is. All of their efforts made such a big difference for me and my family, I couldn't be in better hands. Strongly recommend for all veterans to go through VU and ask for these two!

Reviewed Nov. 20, 2025
The team that was tasked with helping me purchase my home was efficient. I wasn't able to be there in person for the majority of the home buying process, but their work allowed the whole process to go as smooth as possible!

Reviewed Nov. 19, 2025
My wife and I just recently bought a home using Veterans United and our experience was outstanding. Our loan team was excellent and on point. The process was as painless as possible and we were helped through every step. We would definitely suggest Veterans United.

Reviewed Nov. 19, 2025
Josh and his team are the absolute most outstanding group of people. This is my 6th mortgage and Josh is always my first call. He has the most positive and can do attitude of any professional I have ever worked with. I recommend him to my family and friends because nobody else can possibly put the same level of time, energy and effort into making a mortgage process go smoothly. I’m very happy once again with my mortgage process and look forward to the next one.

Reviewed Nov. 19, 2025
Second time buying a home and this was the easiest process ever. Loved how this team worked to get me in my new home. I have not a single complaint. Everybody I spoke with was amazing and made this an enjoyable experience.
Reviewed Nov. 18, 2025
This was by far, the simplest transaction to complete!! Greatly appreciated the process and inquiries from Mrs. Holly ** and Daniel **. During this 2025 Government Shutdown, I expected to provide/sign multiple documents and then be to be disapproved afterwards. I will make sure to keep faith in the Most High and the Loan team, moving forward. Thank you Veterans United Loan Team! 🙏🏽 🙌🏽 👏🏽

Reviewed Nov. 16, 2025
Veterans United is an overall awesome and convenient way for US veterans to get a home loan and get into a house of Our Own. From hurting the loan process to moving in to getting everything settled Home Security and moving companies. They do it all.

Reviewed Nov. 16, 2025
My wife was blown away at the ease of this process. Bobby ** and his team made it painless. He will be our go to guy from this point forward or as long as he will have us. We had an amazing experience with everyone that was on his team.

Reviewed Nov. 15, 2025
Jason ** and Ashley ** were great to work with! They were very attentive and patient with my questions and always answered quickly, which meant a lot to my wife and I because home buying is pretty stressful. Jason also locked us into a lower interest rate just before an increase. And their site has a monitor for rate drops. VU’s site makes uploading your documents painless and the portal lets you know when they’ve been processed. The “To Do” list also made it easy to grasp what needed to be done to get our loan approved quickly. I can’t think of a way to make that process easier.

Reviewed Nov. 15, 2025
1st - This company has nothing to do with veterans. Veterans get no benefit. It’s just a cute name. (…Of course they mention this in the small print.) 2nd - I’m a pilot and I commute to work, like more than half of us do. They could not be made to understand. They spent a month asking really ‘unintelligent questions’ over and over. They actually sent a letter to my company asking if it was OK that I lived in a different state. They would drop question bombs on me on Friday, and I’d respond and get the “I’m out of the office until Monday” message. In the end, they still chose not understand.
And finally…they do not know how to work with the VA. I am fully qualified, and this would have been my second VA mortgage, but they did not present the loan request to the VA correctly. And when it went to a conventional loan, they tried to charge me $30,000 to lock in the ‘already agreed-upon’ interest rate… Oh, and they raised the APR. I worked with Veterans United for 2 months to the day before firing them. Get your Mortgage from somewhere else. I did and got a VA loan approved in 2 1/2 weeks.
Reviewed Nov. 15, 2025
Amazing! We were anxious going into the home buying experience but from the concierge, to the loan officers it all went so smoothly. Love the user friendly app that is used for uploading docs and getting your to-dos done, makes things so simple and easy. Couldn’t say enough great things about VU, and the efficiency and hard work each person showed. Josie, Jake and Lacey - thank you for your support, encouragement, and guidance every step of the way!
Reviewed Nov. 15, 2025
Working with Veterans United was an incredible experience from start to finish. As a Veteran, finding a team that truly understands your needs can be difficult—but Veterans United went above and beyond. They walked with us through every step of buying our home, making the entire process smooth, stress-free, and genuinely enjoyable. Kelsey ** and her entire team were absolutely outstanding. Their communication, professionalism, and dedication were unmatched. They took the time to answer every question, explain each step clearly, and ensure we felt confident throughout the journey. It was clear they truly care about helping Veterans find the perfect home—not just a house, but a place to build a future. Thanks to Veterans United and Kelsey’s team, we are now proud homeowners. I couldn’t recommend them more highly to any Veteran or military family looking for a lender they can trust. They exceeded every expectation.

Reviewed Nov. 12, 2025
From start to finish, Veterans United provided me with a great team that helped me get into the home of my dreams. From my loan officer to the credit repair team. All of their services provided me peace of mind moving in, and I couldn't be happier with my experience.

Reviewed Nov. 11, 2025
The team at Veterans United were incredibly helpful throughout the entire process. They informed us of tons of options, had well knowledgeable staff, and did their very best to get us a great rate and price on our first home. VU made purchasing our first home a breeze. Very glad to have worked with you all on this experience.
Reviewed Nov. 10, 2025
I applied to many different platforms for home buying opportunities, VU not only reached out first but walked me through the home buying process assuring me I didn't have to use them but they wanted to see me taken care of. That alone was enough to earn my business but after the way we were treated, it was enough to earn my loyalty. The people attached to my case were professional and made themselves consistently available for even the simplest of questions. I'll never buy a home without their help hands down.
Reviewed Nov. 9, 2025
The only suggestion I have is that the buyer and the lender go over the closing disclosure before the closing. Especially if it is a first time home buyer! Other than that it was a great experience! Thank You! Veterans United.
Reviewed Nov. 7, 2025
Excellent service. Extremely pleased with the results. From the home search, to the loan process and all the way to closing, my team was attentive and responsive to all my needs. My wife and I are now new and satisfied homeowners. I recommend this service very highly.
Reviewed Nov. 7, 2025
I don't even know how to begin telling everyone how amazing Veterans United has been while buying my little farmhouse. There is a team of people in your corner throughout the entire process that I believe look out for your best interest. If I ever had a question or ever needed anything at all, they would quickly respond and assist in whatever situation. So I gotta give a shout out to Cole, Bianca and the main man Jeffrey **! I would definitely recommend reaching out to Veterans United (Jeffrey **) if you are thinking of buying a home. Thank you all for the very pleasant home-buying experience you provided!!
Reviewed Nov. 6, 2025
Charles ** and his team with Veterans United Home Loans did a wonderful job helping my family get into a home. They were patient and respectful and always answered any questions. I would highly recommend Charles to any home buyers because you won't be disappointed with their level of service.
Reviewed Nov. 6, 2025
Very helpful. Very easy. I didn't think I was close to buying a house. Veterans United showed me the path to home ownership in February. Just this last month I refinanced for a percent and a half lower! All in a total of 10 months!
Reviewed Nov. 5, 2025
Veterans United is truly an amazing company. They take such good care of their clients from the beginning of the home loan process and through refinance. I appreciated their patience and kindness through every phase of the process. They treat you like family and I would definitely recommend them to my other veteran friends.
Reviewed Nov. 5, 2025
Veterans United makes it easy to understand where you stand in the process. They provide a clear to-do list that shows exactly what needs to be done and what's already completed which is incredibly helpful.
Reviewed Nov. 5, 2025
My wife and I couldn’t be happier with our experience working with Veterans United. From the very beginning, the entire homebuying process was made simple, smooth, and completely stress-free. Buying a home can be overwhelming, but Veterans United took all the uncertainty and confusion out of the equation. Every step was clearly explained, and we always felt informed and supported.
Our loan officer, Jeremy **, was absolutely outstanding. He was professional, knowledgeable, and genuinely cared about helping us achieve our goal of homeownership. Jeremy took the time to answer every question we had, no matter how small, and he made sure we understood exactly what to expect at each stage. His communication was top-notch, and he went above and beyond to make sure everything stayed on track.
Veterans United’s team worked together seamlessly — from the application and preapproval process to closing day, everything ran like clockwork. Their online portal made it easy to upload documents, track progress, and stay connected. We truly felt like Veterans United had our best interests at heart the entire time. We’re extremely grateful for their dedication and care, and we would recommend Veterans United, and especially Jeremy **, to any veteran or family looking to buy a home.
Reviewed Nov. 5, 2025
Our journey with the Veterans United Team, led by Scott and the first representative I spoke with, whose name I regrettably can't recall, was a game-changer. Her initial guidance set a positive tone for the entire process, and together with Scott, they demonstrated that outstanding loan officers and agents are not a myth.
Reviewed Nov. 5, 2025
I would recommend this loan company to people that care about you. I’ve been a homeowner previously of two different homes and never have I ever had a closing process as fast as this one was. I mean all the agents were diligent with us, both my wife and I and they got the job done. I would definitely recommend this company to anyone that’s in the market of looking to buy a home or anything of that nature. Everything went smoothly from beginning to the end. We just moved in today and I’m pretty much beat, so I’m not gonna say too much more.
Reviewed Nov. 4, 2025
Excellent company to work with for my original VA loan and most recently my refinancing. They made everything seamless and easy! I would definitely use this company again and highly recommend it to any veteran.
Reviewed Nov. 4, 2025
Hands down the best home loan business I've worked with! Eric and his team at VU were so helpful and made sure I was getting the best deals on my home. His team kept me in the loop throughout the process and answered questions I had in a timely manner. Couldn't have asked for a better experience when buying my first couple homes!
Reviewed Nov. 3, 2025
Scott **, Curtis ** and Allie ** at Veterans United were great in all that they did in the short period of time that I was on R/R from the Middle East. From the initial closing cost to the final closing with my POA involve while I was back in Theater. All mentioned involved made this happen with the least amount of stress.
Reviewed Nov. 3, 2025
I want to give a huge shout-out to our mortgage lending team at Veterans United — Drew, Nate, and Megan. I have never worked with a team so in tune, organized, and on top of their game. Every step of the way, each brought their own expertise and provided service that was second to none. I HIGHLY recommend this outstanding team at Veterans United to anyone looking for a smooth, professional, and stress-free home loan experience.
Reviewed Nov. 2, 2025
Veterans United made our first time buying a home such a great experience! Karol and her team are so hands on and caring for their clients, fast responses and always there to help! I would recommend them to anyone and so happy they helped us through this big milestone for my husband and I. Hands down the best!!
Reviewed Nov. 2, 2025
If you need a VA loan or need to refinance your current mortgage. Reach out to Veterans United. Charles was Great to work with and he understood my needs and helped me achieve my goals. It was a pleasure working with him and his team.
Reviewed Nov. 1, 2025
These guys have nothing but short of amazing! They didn’t even have to keep me in the loop of any updates to the market and by them doing so I managed to save even more on my monthly payment! Great team to have support from!
Reviewed Oct. 31, 2025
I’ve never seen a company, let alone a Mortgage lender go to such great lengths to make our home purchase happen. They did way more than just provide a loan. They were extremely responsive and involved with every step. They were thoughtful and it felt personal from day one to closing. I won't ever use another lender.
Reviewed Oct. 30, 2025
Thank you to the entire team that help me get my first home. Vlad- agent, Tim ** loan officer and Sarah. Cedric and Tyler and Zack. Thank you, Thank you. No one shouldn't go through anyone else.. Just Veterans United.
Reviewed Oct. 30, 2025
God Sent This Loan Team My Way. I truly believe God placed this team in my life for a reason. From day one, they showed patience, kindness, and faith even when things got hard. They didn’t just help me with a loan; they helped me hold onto my faith when doubt tried to creep in. Every step of the process, they guided me with care and understanding, like angels on assignment. When I got that final call saying “your loan is funded,” I couldn’t hold back the tears. It wasn’t just a loan being approved. It was a prayer being answered. This home means everything to me and my kids, and I’ll forever be grateful for the people God used to make it happen. 🙏🏡💙
Reviewed Oct. 30, 2025
Had a great experience, the team worked well with getting everything done in a timely manner and explained everything every step of the way. Recommend them 100% for anyone who wants to refinance for any reason.
Reviewed Oct. 29, 2025
The team did an amazing job preparing my packet for closure. They stayed on top of what I needed for the underwriting. They contacted me through multiple platforms to ensure a timely response. My loan process was completed in 45 days. They responded promptly through phone, text, or email. I would recommend this team to anyone trying to get a VA home loan.
Reviewed Oct. 28, 2025
Highly recommend if you're looking for a new home loan or refinancing your current mortgage. They will get you the best rates available. They are very client oriented, easy to work with and they always kept me updated thru the whole mortgage process. If I had a question I could call, text or email them and always got an immediate response or within minutes.
Reviewed Oct. 26, 2025
Scott, Santrice, and Jeffery were instrumental in helping us find our dream home, which turned out to be quite a challenging task. Their unwavering commitment and determination truly stood out throughout the entire process. We greatly appreciate their caring approach and their willingness to go the extra mile to make sure we found the ideal property to make our own. Thank you so much. You get 1,000 stars.
Reviewed Oct. 24, 2025
Veterans United is a great company. They were easy to work with. The process was pretty easy and I ended up closing early on my house. I would definitely recommend this company for all Veterans and enlisted.
Reviewed Oct. 23, 2025
Greg and Britney at Veterans United were amazing! They both explained the entire process in detail, extremely responsive, fantastic customer service and really made us feel valued! My wife and I used VU for our forever home and these two individuals were top notch! Thank you for your patience, attention, availability and the great information shared throughout our process! Definitely recommend Veterans United to friends, family and other servicemen and women like ourselves!
Reviewed Oct. 22, 2025
The entire team was helpful through a long and drawn out home buying process, I took numerous months to find what I wanted and the team made sure I was informed and answered any questions on anything I may have been confused or misinformed about.
Reviewed Oct. 20, 2025
As always, great experience. Jason and team were truly wonderful to work with and made the experience extremely pleasant. They even sent a custom gift box with items that my family and I actually loved!
Reviewed Oct. 20, 2025
The entire experience was fantastic. I was assigned a team that was available 24/7 to answer questions, support the agents, support title company requests, home inspections, insurance, and moving utilities. A lot goes into this process, and unless you have a team that executes these with efficiency, then you will be holding the bag and stressed out. Buying a home is a BIG deal; it's the most expensive purchase of your lifetime, and if that goes sideways, well, I am sure you can imagine the mess. Big shout out to Mason and team, I highly recommend you request Mason as your Loan Officer, silky smooth! Veterans United, Veteran Approved!!
Reviewed Oct. 19, 2025
They are great at their job. They got me a lower rate on my home loan and made the process super easy. They didn't send all the paperwork all at once and overwhelm you. They either pick up or call you back quick.
Reviewed Oct. 19, 2025
Expertise/Knowledge - 10/10
Attention to Detail - 10/10
Customer Service - 10/10
Efficiency and timelines - 10/10
Reviewed Oct. 18, 2025
My experience with Veterans United was nothing short of amazing. From start to finish, their team made the entire homebuying process smooth and stress-free. My loan officer, Stephen, was exceptional, he took the time to clearly explain every detail, provided accurate loan estimates, and helped me understand all of my rate options so I could make confident decisions. His professionalism, patience, and transparency made a world of difference.
Veterans United also connected me with a fantastic realtor, Chelsea, who went above and beyond to help me find the perfect home. She listened carefully to my preferences, followed my recommendations, and truly fought for my needs during negotiations. Her dedication and advocacy ensured that I got the best deal possible. I couldn’t have asked for a better team. Veterans United truly supports veterans every step of the way; they care, they communicate, and they deliver results. Highly recommend them to any veteran looking to buy a home!
Reviewed Oct. 18, 2025
Veterans United made the entire homebuying process smooth and stress-free! The communication, guidance, and care from the team were outstanding from start to finish. I always felt supported and informed at every step. I’d absolutely recommend Veterans United to anyone looking to buy a home. They truly go above and beyond for their clients.
Reviewed Oct. 16, 2025
Ever since the first phone call Veterans United and their team they made me feel comfortable and not pressured. They were extremely knowledgeable and explained the whole process until YOU understand it! They listen to your needs and concerns and will work with you. They also have an amazing response time and they will get back to you; As a Veteran I couldn't imagine using a different loan company or team!
Reviewed Oct. 15, 2025
From start to finish, Veterans United went above and beyond every expectation I had. As a veteran, I've worked with plenty of companies that say they care about service members, but Veterans United truly shows it. The entire process was smooth, transparent, and completely stress-free, even when things got complex. My loan officer and the entire team treated me like family, not just another number in the system. They took the time to explain every step, answered every question (no matter how small), and made sure I always understood what was happening. Their communication was lightning fast, texts, emails, or calls, I always got a clear, kind response. What really stood out was their deep understanding of VA loans. They knew the ins and outs better than anyone else, and it made me feel completely confident in every decision. I never felt pressured or rushed; they genuinely cared about getting me the best possible deal.
When closing day came, I wasn't stressed, I was excited. Veterans United made that possible. They even sent small touches of appreciation that reminded me why they're so highly rated. If you're a veteran or active-duty service member thinking about buying a home, do yourself a favor: go with Veterans United. They've earned every bit of their reputation for excellence.
Reviewed Oct. 13, 2025
The Home Buying process couldn't have been easier!! Between the Veterans United App and Home Loan Team, every step was thoughtfully calculated. Shout Out to my Loan Officer Kenny S. An absolute Dream Maker!!
Reviewed Oct. 13, 2025
Working with Veterans United was possibly the best experience in home buying I've ever had. They were very helpful, patient and friendly. I highly recommend them to all Veterans wanting to buy a home.
Reviewed Oct. 11, 2025
Very personal and professional and continue to meet my needs in the home loan industry, None better than Veterans United. The individuals I work with are always pleasant and professional. They seek to understand my needs and provide outstanding personal service.
Reviewed Oct. 11, 2025
This company has had my back for multiple purchases. I highly recommend them! Just bought my second house with them and Matt and his team made it so easy! Every twist and turn in the process, Matt or Sam would call and get it taken care of. They were professional the whole way, but still felt like a friend that had your back.
Reviewed Oct. 11, 2025
As a first time homebuyer, the team at Veterans United made the whole process run way smoother than I was expecting coming into this. They were all extremely helpful and made sure every step of the way was clearly laid out for me.
Reviewed Oct. 10, 2025
Super easy process, our team was incredibly helpful and continues to be if we have any questions. Definitely recommend. Veterans United also helps you with recommendations on improving your credit and continuously monitor for you until you're ready. :)
Reviewed Oct. 9, 2025
Tony ** and his team were top notch start to finish and we closed in 30 days. The team worked 7 days a week and were very responsive including on Sundays. All in all I highly recommend Veterans United!!
Reviewed Oct. 9, 2025
They made the whole first time house buying experience beyond easy. I would easily recommend them to any of my friends and family. Any questions that I had on the way, they would always get back to me with the answers ASAP.
Reviewed Oct. 8, 2025
The super team of Corey, Melissa and Amanda made a difference in my loan approval. They made the loan process efficient, concise and super easy. I am definitely recommending Veterans United Home Loans to my family and friends.
Reviewed Oct. 8, 2025
Our refinance experience with Veterans United was nothing short of exceptional. We had the pleasure of working with Drew **, Diana **, and Sara **, and the level of professionalism, efficiency, and teamwork they demonstrated was truly outstanding. Having a team that works so seamlessly together is priceless. From start to finish, Drew and Diana were incredibly responsive, promptly replying to every email and text, and always doing so with kindness and clarity. When an issue arose with the closing agent being unavailable the day before our scheduled closing, the team acted quickly and effectively to secure a replacement on extremely short notice. Even during the closing itself, when a question came up, Drew immediately got on the phone with us to ensure everything was clear and stress-free.
Thanks to their dedication and coordination, our refinance was completed a full week ahead of schedule. It was truly a pleasure working with everyone on this team. We can’t speak highly enough of our experience with Veterans United and the exceptional service we received from Drew, Diana, and Sara. Anyone who has the opportunity to work with this team will be very fortunate to have them on their side.
Reviewed Oct. 8, 2025
They work hard to get you your loan. Constantly keep in contact with you to keep you informed on what's going on with your loan. They are very nice and pleasant to work with. You can call and reach one of them at any time.
Reviewed Oct. 8, 2025
Veterans United is fast, friendly, and transparent. They are very informative and transparent. They have many networks and avenues to help with rising issues and does a fantastic job at communicating.
Reviewed Oct. 7, 2025
Holly and her team are absolutely amazing! Communication was always consistent and they took the time to guide me through every step of my loan approval. As a 1st time home buyer, I recommend this team every single time!!!!
Reviewed Oct. 5, 2025
Awesome staff and Awesome experience working with Veterans United. The team was patient and very helpful. Gave me great feedback. As well as gave me different options from what I was looking at. They gave me different perspectives and different scenarios to think about when I had questions.
Reviewed Oct. 4, 2025
Veterans United! You guys, Rachel and the team was outstanding! Started this process weeks away from coming back to America from a year long deployment and because of you guys not only a plan but a goal I set before leaving on my deployment was accomplished and me and the family can't thank you guys enough! Hopefully it's not the last time you guys hear from me. However, you guys have my word for recommendations! Hoah!!! Go green. 💚
Reviewed Oct. 4, 2025
The online platform made life so much easier and kept me organized during the process. The loan team were my personal cheerleaders through the process, especially when things were stressful or didn't go as expected.
Reviewed Oct. 3, 2025
The overall experience was excellent. The team worked hard through a couple of situations along the process but was very professional and ultimately everything came together and my wife and I are very happy. Thanks.
Reviewed Oct. 2, 2025
The loan team and the real estate team did an awesome job. Katerina ** did a wonderful job. She went above and beyond through the entire experience. The loan team did a wonderful job also. I had a great experience working with this team of women.
Reviewed Oct. 1, 2025
Timothy was transparent throughout the entire process. I heard bad things about Veterans United before, but I am not disappointed in the service I received. The team assisting my wife and I were a great example of what a loan team should be. They gave me a great impression of Veterans United.
Reviewed Oct. 1, 2025
They were excellent. We needed to close quickly to satisfy a motivated seller who had complicated circumstances. Julia and Michelle kept the process moving forward. We closed just three weeks after bid for 25,000 less than asking price and 37,000 less than appraisal.
Reviewed Oct. 1, 2025
The whole team was very helpful! Everyone on the team answered questions in a timely manner, always courteous, and kept us updated throughout the process! I would recommend them to anyone looking to buy a home!
Reviewed Sept. 29, 2025
I used VU for my VA loan and they made everything very easy from start to finish. I was able to do everything through the account and was able to call or text my loan officer whenever I needed to and my concierge was able to make setting up all my utilities so much easier.
Reviewed Sept. 28, 2025
From the very beginning they were extremely professional and helped me in every step. For a first time buyer that didn't have a single idea on home buying they took their time to explain everything in detail.
Reviewed Sept. 28, 2025
My loan team was amazing and helped me out a lot for being a first time homeowner! The recommended realtor was also great. The process was very smooth and my team was easy to contact and responded immediately!
Reviewed Sept. 27, 2025
This was the best experience I could have ever had home buying. Everybody was extremely helpful. I literally felt like I had a team that all worked in conjunction with each other and anyone person could answer any question I had. The staff was very knowledgeable and the whole process was a 10 out of 10. Would recommend it a hundred times over.
Reviewed Sept. 27, 2025
Lance is a great human being. He was terrific and tremendously helpful. He got me such a terrific deal with my home loan. I'm a cynic but Veterans United raised my spirits high. I'm so grateful for what they did for me and helping me have a home.
Reviewed Sept. 27, 2025
From start to finish the entire team was helpful and friendly. They always responded quickly and met all of my needs to the letter. Even going so far as to help get closing done a week earlier than anticipated. By far made the home buying experience much less stressful.
Reviewed Sept. 26, 2025
VU has a very streamlined and intuitive process. Despite the lack of face to face, the home buying team still has a way of establishing a trusting relationship. Would certainly recommend them to any veterans or service members.
Reviewed Sept. 25, 2025
My home buying experience with Veterans United was smooth and enjoyable. David and Melissa were top notch when it came to customer service! Anytime I had a question or concern, they always, and I mean always, had an answer within minutes! Mine was a new home build and they worked in conjunction with the builder exceptionally well all the way to closing. I highly recommend Veterans United to anyone looking to use their VA benefits for a home loan. For me it was more than just getting a mortgage, it was like I made new friends along the way!
Reviewed Sept. 24, 2025
Truly exceptional Team!!! Very pleased with the entire process!! I was well informed regarding every aspect of the homebuying experience. The end result was definitely worth it!! We love the house and look forward to making memories for a lifetime!!
Reviewed Sept. 24, 2025
Overall, our experience was AMAZING! It was a whirlwind for sure! This was my first time buying a home and Kollin and his team provided EXCELLENT customer service, communication, and ensured my husband and I were doing everything we needed to do for a smooth home buying experience. I also really liked the portal and our “to do” list. It made sure we did the things we had to prioritize, easy to use, and was clear and concise on what it was the VA loan was looking for.If you are in the market for buying a home, my husband and I HIGHLY recommend Shelby and Kollin. Not only were they able to do their job, they were also able to make you feel like family while doing it.
Reviewed Sept. 24, 2025
Consider ONLY Veterans United when buying a home. I have used them to buy 2 homes and as a veteran this is the ONLY company I would recommend! Superb service and personal touch!!! The assignment you not only an agent that personally guides you through the process easily but you are also assigned a superb underwriter who keeps all others involved in the transaction on track. This 2nd house CLOSED in 2 weeks! All because of their personal attention and professionalism! The company is exceptional because the people they employ are phenomenal!
Reviewed Sept. 24, 2025
Nick answered all questions that we had, and took time to explain the process of buying a home for first time buyers. He also was quick and efficient with the refinancing for a better rate on the house.
Reviewed Sept. 23, 2025
Veterans united and Irongate Realtors knocked it out of the park, I got the lowest interest rate I could from them and all I had to do was point at the house I wanted and the team did the rest of the heavy lifting, they accommodated my 3rd shift schedule and were very transparent with everything going on, virtually worry and stress free.
Reviewed Sept. 23, 2025
Everyone was so patient with me and helpful. There was never a time a question wasn't answered. I was never pressured and when I finally committed everyone took care of everything for me. I loved everyone I worked with. I never felt like just a customer but a respected and looked out for.
Reviewed Sept. 22, 2025
Veterans United made the entire home-buying process smooth and stress-free. Everything was explained clearly, every step felt easy, and I always felt supported. I’d absolutely recommend them to family and friends.
Reviewed Sept. 22, 2025
I would not recommend this mortgage company. Bad business practices causing Veterans to go in debt or bankruptcy. I would recommend finding another mortgage company. Horribly destroyed my family. Allowed their forced-placed homeowners insurance to demolish the home and will not repair. Caused debt and bankruptcy. Refuses to take responsibility for damages.
Reviewed Sept. 20, 2025
Buying a home can be intimidating, and you all took the guesswork out of EVERYTHING. I mean truly. Every question answered. Great response time. I was blown away. You get assigned a whole team that will handle every step of the process. They break things down into to-do lists with a tailored and detailed list. They have all of the resources you’ll need locally from realtors, home inspectors, pest control companies - I mean everything.
Reviewed Sept. 20, 2025
My loan officer Denise ** and her team was a game-changer. From the pre-approval to the closing, they were proactive, communicative, and super organized. I always knew what to expect and felt supported at every step. They explained complex terms in plain language, moved fast to clear conditions, and the closing happened on schedule. I’m so pleased with the service that I’ve already told others about my experience.
Reviewed Sept. 19, 2025
Charlie ** and his whole team were great. They always got back to me quickly. They made the process about as painless as it could have been. Charlie always had a good attitude, not in a fake customer service sort of way. He genuinely seems to enjoy helping people with buying a home
Reviewed Sept. 18, 2025
As a new homebuyer, this was probably the easiest experience to have. I am truly blessed and lucky to have had the opportunity to work with everybody on the team. Everything I asked for was provided and far as information, and timelines. I am 5-6 hour time difference but the team made sure that was not an issue. Very personable, PROFESSIONAL and knowledgeable staff throughout. I would rate my experience more than 5 stars if I could.
Reviewed Sept. 18, 2025
Everyone on the team was very kind, and always available for questions. They made the whole process stress free as possible. They were very diligent and on top of things to ensure no issues arose. I recommend any veteran use them.
Reviewed Sept. 18, 2025
This has been the most helpful, effortless and successful group of people I have ever worked with. Start to finish, they were courteous, knowledgeable and supportive through all my questions and concerns and always with a positive attitude. I never dreamed I would be buying a home this quickly, but they made it happen. I am grateful for all they did.
Reviewed Sept. 18, 2025
This is the second time I been Working with this Team. I will not change them for anything. They work fast, very professional, always communicated with you and keep you informed. All staff works great together with their clients.
Reviewed Sept. 17, 2025
Second time buying a home through Veterans United. Jared & his team make it very smooth and easy. Great customer service, a great rate, they worked with my realtor and myself seamlessly. VU made a very complicated process, easy. And now we've got a home!
Reviewed Sept. 17, 2025
First time home buying was super intimidating especially in the current market. I didn’t want to get caught in the cycle of endlessly renting apartments so decided to go for it. Veterans unite supported me and consistently checked on my progress through the whole process. At no point did I feel overwhelmed or rushed or pressured. I'm in my first house now and couldn’t have made a smoother transition. I’ll definitely be looking at the VU team the next time I but a house.
Reviewed Sept. 17, 2025
Dawn and Nick were part of my team and helped us close on our house within 30 days. This was our first house and we did not know what we did not know they were super knowledgeable and communicative. I honestly looked forward to their phone calls more than our realtor during this process. Thank you!
Reviewed Sept. 16, 2025
Our team was exceptional, we felt they were behind us and very respectful for my husband’s service. We love the to do list and we had questions our team was right there. We spoke with Michael ** multiple times and he was gracious and helpful and willing to answer any questions we had. A couple of times it was late evening and we know our underwriters was still working on our file. We purchased a home in a month and we feel it was a very smooth system they use. I seriously was very confident about the process.
Reviewed Sept. 16, 2025
Super helpful team that provided updates along the way and made sure to get us to closing on the day that we wanted. Made all the requirements abundantly clear and checked in with us routinely to keep us informed.
Reviewed Sept. 13, 2025
Veterans United was an extremely helpful in the loan process from pre-approval to close. Their system is super user friendly and their team is so accommodating and helpful. This is our second home loan with VU and I can’t imagine using anyone else.
Reviewed Sept. 11, 2025
Made our first home buying experience smooth and easy!, It was never hard to get a hold of them and all of ours questions were always answered with honesty, knowledge, and understanding! They were honestly amazing!
Reviewed Sept. 11, 2025
The team from the very beginning was wonderful. Made our dreams come true. We are now finally homeowners - something we’ve always wish to do! They work with you. They are so easy to work with. Just have patience, do what they tell you to do and you will become a homeowner. Couldn’t have been happier with our team Caleb and Chasity. The whole team was wonderful.
Reviewed Sept. 10, 2025
It was our first time buying a home, and Veterans United really took care of us. They made the process easy to understand, and I’d definitely recommend other veterans use their services and ask plenty of questions!
Reviewed Sept. 9, 2025
Loan officer was amazing, and his team were dedicated to making the experience easy. This was my first time buying a home and I am confident with this team to continue buying. I couldn't imagine purchasing without them on my side.
Reviewed Sept. 9, 2025
I can honestly say that I received several options with slightly lower rates but nothing compares to the total package that Veterans United offers. The customer service and professionalism is top notch and unmatched. I would recommend to all my fellow veterans!
Reviewed Sept. 9, 2025
Veterans United did an outstanding job! From start to finish their professionalism, compassion, and dedication in helping us buy our home. They paid attention to the smallest details, ensuring nothing was overlooked. That level of care gave us peace of mind while we were away, knowing that everything was being handled with precision and professionalism. - Jacob & Chayna
Reviewed Sept. 8, 2025
After adjusting to how buying a house has changed from my last time, I found the whole process to be simple and stress-free. Familiarity with the whole VA process is what made it an obvious choice for me.
Reviewed Sept. 8, 2025
VA loan masters! I would do it with VU on my future homes as well! Coordinated with Kathy M. and Jake F., they were real professionals and communicate with you the whole time. We did it!! Keep it up!🎉
Reviewed Sept. 7, 2025
Zach, Andrew and Mark made the whole process very easy. They listened to our needs and concerns and made everything work exactly how we needed it. Megan was our concierge and she was absolutely awesome, handling all of our needs. 5 stars aren’t nearly enough to properly show how great they really were.
Reviewed Sept. 5, 2025
Veterans United made the home-buying process a lot less stressful than I thought it was going to be and I couldn’t be more thankful for that! I even closed a week early because they are so on top of everything. Couldn’t be happier with my new home!!
Veterans United Home Loans Company Information
- Company Name:
- Veterans United
- Website:
- www.veteransunited.com
