Veterans United Home Loans Reviews

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About Veterans United Home Loans

Veterans United Home Loans (NMLS #1907) is a mortgage lender headquartered in Columbia, Missouri, that specializes in VA purchase loans and refinancing. It has closed more VA home purchase loans by volume than any other lender for six years running (as of October 2021), according to federal lending statistics.

Pros
  • Specializes in VA loan programs
  • Available nationwide
  • Highly informative website
Cons
  • Not useful for other kinds of loans

Veterans United Home Loans Reviews

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    How do I know I can trust these reviews about Veterans United?
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    Page 2 Reviews 5 - 35
    Customer ServiceStaffLoan ProcessTransparency

    Reviewed May 6, 2025

    The entire home buying process was smooth sailing the whole way through. From meeting every member of the team, keeping up with communication and looking out for my best interests, my Veterans United team was excellent!

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    Punctuality & SpeedStaffLoan Process

    Reviewed May 3, 2025

    After working with Veterans United Home Loans it made the process of buying a house so much easier. Another great thing about using VUHL is that all you have to do is provide the necessary paperworks and the team that is provided to you will do everything to make sure you will close your home in time or if there is anything suspicious happening with the seller. Next time I buy another house I would use Veterans United again.

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    Reviewed May 3, 2025

    This is my third home loan with Veterans United. I purchased in 2015, 2020, and now 2025. As a prior realtor who has experience with multiple lenders, Veterans United is my top recommendation to other service members, and it is the only lender I will use.

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    Punctuality & SpeedStaffLoan Process

    Reviewed May 3, 2025

    My team made everything run smooth and kept me informed of the progress along the way. They were all very helpful in answering questions and provided quick responses. This is the second time I’ve purchased a home using Veterans United and both time went very smooth. I would definitely recommend them to other veterans looking for a smooth process.

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    Customer ServiceStaffLoan ProcessTransparency

    Reviewed May 1, 2025

    The whole team was fantastic and amazing to work with. They made our first home buying process easy and provided us with all the information we needed. They were available for any questions we had in case we didn’t understand something and communication was A++.

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    Verified purchase
    StaffEase of UseLoan ProcessTransparency

    Reviewed April 30, 2025

    I recently had the pleasure of working with United Veterans to secure my home loan, and I cannot recommend them highly enough. The online portal was incredibly easy to navigate, making the process smooth and straightforward. The loan and home concierge team were not only professional and courteous but also warm and friendly, which made a significant difference in my experience.

    Their encouraging efforts truly showcased their commitment to helping veterans like myself. I want to extend my heartfelt thanks to everyone at United Veterans for their dedication and support. It’s clear that they genuinely care for those in the veteran community, and I felt valued every step of the way. I am grateful to have worked with such a wonderful company, and I look forward to sharing my positive experience with fellow veterans. Thank you for making this journey a memorable one!

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    StaffLoan Process

    Reviewed April 29, 2025

    I used Veterans United Home Loans to buy my home, and the whole experience was great from start to finish. My team was super helpful every step of the way—whether it was getting preapproved, submitting documents, finding a real estate agent, house hunting, making offers, or closing. I never felt like I was on my own. Anytime I had a question or needed help, someone was always there to jump in. I would recommend Veterans United to others who are looking for a new home.

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    Customer ServiceStaffLoan Process

    Reviewed April 29, 2025

    I can confidently say that without the team I had helping me through the process I'd still be stuck looking for a home, at best. The whole process was smooth and although I was uncertain of different parts of the home buying process, my team had subject matter experts that were able to answer my questions in a timely matter and in a way, I understood it. I will recommend them all day.

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    Transparency

    Reviewed April 28, 2025

    Last year I started going through chapter 13 bankruptcy which required me to go through the process of having all of my debtors write statements if they wanted to object to my bankruptcy proceedings. I had four loans that were put in my bankruptcy proceedings, and not one of them was my VA loan. Oddly enough, they are the only debtor who is systematically and egregiously objecting to my bankruptcy every single time for the last seven months. Not only that, they are not even named in the bankruptcy, aside from the fact that I owe them money for my house. I have been up to date, and even a month ahead of my payments for the year that I have had this loan.

    In addition, they added 700 dollars worth of charges to my account because they had to "review my bankruptcy documentation" twice. Since my bankruptcy is not technically over, they have even more attempts to deny it and charge me with more 350 dollar review fees. I have no recourse to fight them because it's apparently "In my contract" they can charge whatever they want.

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    Customer ServiceStaffLoan ProcessTransparency

    Reviewed April 27, 2025

    This whole experience was incredible. Everybody on my team was wonderful. The communication was better than I expected, and they really helped explain every part of the process so that there was never any surprises. This was my first home buying experience, so I was anxious and nervous at the start of it, but Ty and the rest of the team did a wonderful job making sure the whole process was as stress free as possible. I will never use another vendor, Veterans United is simply the best.

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    Staff

    Reviewed April 26, 2025

    Absolutely outstanding team I had. They really helped me more than I thought possible. Definitely glad I was able to work with them and I would definitely recommend. All the members of my team were super helpful every step of the way.

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    Staff

    Reviewed April 24, 2025

    This is my second buying experience with Veterans United. However, I can say that they are second to none! They take care of you from start to finish. There was not a question that I had that went unanswered. Thank you Veterans United team!

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    Staff

    Reviewed April 24, 2025

    From start to finish this was one of the smoothest house buying experiences ever. VA loans tend to be a little more work, but I never felt that this time around. I feel confident that it had everything to do the the team I was working with. I would highly recommend Veterans United.

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    StaffLoan Process

    Reviewed April 23, 2025

    I cannot reccomend Travis more, I have sung his praises to every person we have talked to about this VA home buying process. Travis and his team were kind, understanding, and ensured that if we ever had any questions, that they were answered -- every step of the way.

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    Reviewed April 23, 2025

    From the first contact with Adam and Veterans United, we felt seen and heard. Even though our credit at first wasn’t great, they gave us a sure fire plan on how to improve it so we could get our first home! Then when we decided on an IRRL, I had zero hesitation in contacting Adam once again. We just closed and feel great! Thank you Adam and Veterans United for making our dream of owning a home a reality!

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    Reviewed April 18, 2025

    I'm very glad I chose Veterans United to purchase my first home. The whole home buying process seemed very overwhelming but they somehow made it understandable in bite size pieces. I was super anxious and lost at the beginning and they held my hand at each step. With their insurance brokerage, I found cheaper auto, home, and flood insurance.

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    StaffTransparency

    Reviewed April 18, 2025

    Great team to work with! Highly recommend Camron and his team, as well as VU as a whole! They are all great, hardworking and kind people who make the homebuying process less stressful and always take time to explain. Any veteran who is using a VA loan should use this team.

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    StaffLoan Process

    Reviewed April 15, 2025

    Veteran United has to be hands down the best way for veterans to get a home. They were nothing but helpful and always did everything they could for me! They made my home experience simple. 100/10 would recommend again and again!

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    StaffLoan ProcessTransparency

    Reviewed April 11, 2025

    Alright so this is my 2nd time reviewing Veterans United, 2nd time working with Aaron **’s team, and 2nd time I don’t have enough words to say how amazing they are! This team is incredible and I would recommend them to any Veteran who is looking to purchase a home. I’ve personally recommended many friends to this organization since buying my first house in 2021. When they say they are there to help you, they are THERE! They kept me up to date throughout the entire process and made everything incredibly easy on me and my family.

    Heck, Aaron even made himself available on a random Saturday afternoon to ensure I was able to get a bid in on the house we just closed on. I don’t believe there is another organization who cares this much about military members and their families. When I joined the Army back in 2015 my wife and I would talk about finally having our forever home. With the help of VU, and Aaron and his team we did exactly that.

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    Transparency

    Reviewed April 10, 2025

    Thanks Veterans United and especially Eric. This was a breeze because of you and everyone we communicated with. Drew took great care of us as well - and the system platform was amazing.

    Dave and Andrea **

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    Staff

    Reviewed April 9, 2025

    If you are a Veteran and are in the market for a home mortgage, I would recommend you check out the teams at Veterans United Home Loans. My loan officer, Jeremy ** Landrey and his team were awesome. They can provide you with all the assistance you may need and not even know that you need.

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    StaffLoan Process

    Reviewed April 8, 2025

    The VU Mortgage team was outstanding. Daniel, Travis, and Nichole expertly handled my intricate and extended home search and purchase, making the experience genuinely enjoyable. I highly recommend them and VU to all veterans seeking to benefit from their VA Home Loan!

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    StaffLoan Process

    Reviewed April 8, 2025

    Great Team, great people. They facilitate the whole process, making it easy for first time buyers. Very responsive & knowledgeable. Being extremely busy at work & having so much going on, it was nice to get reminders and follow ups from the team so that everything stayed on track & nothing was missed.

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    Verified purchase
    Customer ServiceStaffLoan Process

    Reviewed April 3, 2025

    From the first moment Matthew contacted me, he and his team were the model of optimism and efficiency! Each and every one of Matthew’s team were very professional and absolutely top notch in their field. Any time I had any question, big or small, Matthew was right there at my fingertips (within reason) with an answer. Matthew was always very positive yet would also tell me the facts of the situation. At no time in the entire process did I ever feel like I was left “dangling” or alone. I would highly recommend Matthew and his entire team to any fellow veteran who would be interested in buying a home!

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    Punctuality & SpeedStaffLoan Process

    Reviewed April 1, 2025

    Everyone at Veterans United was very helpful, knew what they were doing and they were fast with the loan process. We closed with in a month. They also sent a congratulations gift for our new home and we appreciated that. Thank you again.

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    Staff

    Reviewed March 29, 2025

    Nothing but good things to say about Veterans United. The entire team made me feel welcome and kept me informed on every aspect of purchasing a house. Working with this team, especially for purchasing a house over 2000 miles away, made the home buying process smooth and stress free. I will highly recommend this organization to others.

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    StaffLoan Process

    Reviewed March 27, 2025

    Very professional and they keep in contact throughout the entire process. Alberto told us exactly what would happened and made sure we got what we wanted. Would recommend to anyone looking to finance or refinance.

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    Customer ServicePunctuality & SpeedLoan ProcessTransparency

    Reviewed March 27, 2025

    The fastest and most simplistic way to buy a new house! Step by step instructions and communication help guide the process along efficiently. From the Loan officer to the Veterans United approved Realtor, the process is very transparent and instructional on each step of the way. Any questions are answered promptly. This is hands down the best experience anybody could ask for.

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    Staff

    Reviewed March 22, 2025

    I'm a rideshare driver and never thought I could qualify for a mortgage. Other lenders in the past said getting a mortgage was impossible for a gig worker. Then I heard about Veteran United and 2 months later I'm writing this review from my new home. Words cannot describe what the wonderful people at Veterans United did for me.

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    Punctuality & SpeedStaffLoan Process

    Reviewed March 18, 2025

    Honestly, thank you for making this process as easy on me as possible. It was nice to see loan documents as they became relevant instead of all at once and to have a knowledgeable team available to help me with this process. I am outstandingly busy with work most of the time and was able to work on things as time allowed while traveling to a few different places for work. There have been some unexpected things with the house that I really hoped would have been caught with the inspection, and not something I would have seen until renovations were underway, as I am pretty sure it is not okay to pull back baseboards and carpet while looking at a house you intend to buy. However, it is what it is, construction is underway, the house and property are exactly what I was looking for (wanted something I could remodel and improve upon) and VU and the team made the process very easy and streamlined. Thanks for everything.

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    Veterans United Home Loans Company Information

    Company Name:
    Veterans United
    Website:
    www.veteransunited.com