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Veterans United Home Loans Reviews

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About Veterans United Home Loans

Veterans United Home Loans (NMLS #1907) is a mortgage lender headquartered in Columbia, Missouri. It specializes in U.S. Department of Veterans Affairs (VA) loans for home purchases and refinances. Veterans United services loans in all 50 states and offers online support for customers who don’t live near a physical branch.

Visit www.veteransunited.com
Pros
  • Specializes in VA loan programs
  • Purchase and refinance options
  • Available nationwide
Cons
  • Only has 24 branches across 17 states
  • Website is difficult to navigate

Veterans United Home Loans Reviews

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    Page 2 Reviews 35 - 75
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    Punctuality & SpeedStaff

    Reviewed Sept. 29, 2026

    Jacob and his team went above and beyond, this was my first time buying a house and I couldn’t have asked for a better team by my side. I never felt alone throughout this process, I had so many questions many that I felt were useless or pointless but asked anyways and they never made me feel like they weren’t important and always answered them quickly! They ensured I had everything I needed and provided me with so much information that I would need throughout every step of the process! I have absolutely no complaints with them and if I ever move down the road I know exactly who I will be using! Jacob even texted me on his day off to congratulate me on closing! That just shows that this isn’t just a job for him and he truly loves what he does and cares about each and every one of us! That spoke volumes to me and I will never forget that! I truly can’t thank them enough!

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    Punctuality & SpeedStaff

    Reviewed Sept. 28, 2026

    This whole process was so smooth and quick. The entire team was excellent. Couldn't ask for anything better. Simply the best!!

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    Customer ServiceSales & MarketingPunctuality & SpeedOnline & AppStaff

    Reviewed Sept. 27, 2026

    Communication was prompt and professional. The app made getting all the paperwork in easy.

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    StaffLoan Process

    Reviewed Sept. 27, 2026

    Nick was an outstanding loan coordinator. He was attentive to our needs and even gave his time outside work to explain documents and help our family close on a home we love in just 21 days. We’re blessed to have worked with him and would recommend him to anyone.

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    Staff

    Reviewed Sept. 26, 2026

    Made my process very simple and easy. Helped me with every need I had.

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    Staff

    Reviewed Sept. 25, 2026

    Tyler was the best! I would recommend him and Veterans United 1000 times over. Thank you for all your help in getting us into our new home. We actually purchased a home that we were renting prior. The whole team has been the best in the process.

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    Customer Service

    Reviewed Sept. 25, 2026

    Always in constant communication which made the process easy. Hands down best experience and team. As a fist time home buyers I was expecting so much stress and frustration. They made it seem so easy!!

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    Customer ServiceStaff

    Reviewed Sept. 25, 2026

    Outstanding customer service. Great communication and seamless technology from start to finish. Very happy with our lender experience.

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    Staff

    Reviewed Sept. 25, 2026

    They were great! Everyone helped us and went out of their way to make the deal happen. Very attentive to what we wanted and for sure are closers.

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    Staff

    Reviewed Sept. 25, 2026

    10/10 experience from start to finish. My mortgage team was absolutely outstanding throughout the entire process. They were professional, knowledgeable, responsive, and always kept me informed about what was happening and what was needed from me. Buying a home can be stressful, but they made the process as smooth and straightforward as possible. Anytime I had a question or concern, someone was there with an answer and made sure I understood exactly where things stood. I truly appreciate all the work they put in behind the scenes to keep everything moving toward closing. I couldn't have asked for a better team to guide me through the home-buying process. I would absolutely recommend them to anyone looking to purchase a home. 10/10 — excellent service all around.

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    Staff

    Reviewed Sept. 25, 2026

    Outstanding team. Help me the entire way until house closed. Kept me informed every day on what was needed.

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    StaffLoan Process

    Reviewed Sept. 24, 2026

    Good team of people helping veterans secured a VA home loan.

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    Staff

    Reviewed Sept. 24, 2026

    Veterans United was a valuable partner and helped me get into a home when it seemed unlikely. Working with them to the closure date was in many ways seamless and flowed along even when difficulties popped up which they are prone to do. This is when the true test of an organization is put on full display. And they passed the test, thanks to the team for all they did to assist me.

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    StaffLoan Process

    Reviewed Sept. 22, 2026

    Mike ** and his staff at Veterans United were very easy to work with. Professional in what they do, friendly, and courteous. I would highly recommend Mike and his staff at VU for any Veteran looking into a VA home loan.

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    Staff

    Reviewed Sept. 16, 2026

    Wonderful experience. Great people. Very knowledgeable and kind. Kept my husband and myself informed throughout the process. They are exceptional.

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    Staff

    Reviewed Sept. 16, 2026

    They were very helpful, I had no idea what I was doing and they made it easy as possible. I was actually surprised by how they took me step by step with ease.

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    StaffLoan Process

    Reviewed Sept. 15, 2026

    This is my third time working with Veterans United, and Jake **. He was helpful every step of the way, and helped resolve any issues the came up. I would highly recommend Veterans United Home Loans. Jake ** is top tier.

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    StaffLoan Process

    Reviewed Sept. 14, 2026

    My wife and I had such a wonderful experience working with Veterans United from start to finish, As our loan officer, Shannon was very professional, responsive and made the entire process feel smooth, comfortable, and much less stressful than we expected. Our loan coordinator Matt always made sure we understood what was happening along the way and kept us informed. We truly felt supported throughout the process, and we are so grateful for the time and care they put into helping us. It was a great experience working with Shannon and Matt and their team and we would definitely recommend them to anyone looking to purchase a home with Veterans United.

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    Reviewed Sept. 14, 2026

    All the workers made this process super simple and easy especially being up in Alaska. I was very unsure but they erased all my doubts.

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    Customer ServiceStaff

    Reviewed Sept. 13, 2026

    Communication was great. Casey was very helpful throughout the whole process.

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    StaffLoan ProcessRates

    Reviewed Sept. 13, 2026

    My loan team was extremely patient, understanding, knowledgeable, and caring. They helped me build my credit and once I did gave me a good rate and the process was smooth.

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    Staff

    Reviewed Sept. 11, 2026

    The best decision I made was going with you guys. From day one to closing and beyond, they are still helping me to have healthy credit.

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    Punctuality & SpeedStaffLoan Process

    Reviewed Sept. 11, 2026

    Fast and Professional! VU, specifically my loan officer, Tansee, made sure I was fully aware of all requirements and made the process extremely smooth! Great for vets!

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    PricePunctuality & SpeedStaff

    Reviewed Sept. 11, 2026

    Took long but it was well worth the wait. Great they helped me all the way through.

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    Reviewed Sept. 11, 2026

    Amanda and Gavin made it very easy for me to buy my home..

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    Staff

    Reviewed Sept. 10, 2026

    Absolutely! Danielle and her team were absolutely amazing. I would 100% highly recommend.

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    Staff

    Reviewed Sept. 10, 2026

    Excellent transaction. The Veterans United team all were very professional and kept me informed throughout the whole process. All the steps were easily understood and easily completed in a timely fashion with their web interface model. Very satisfied.

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    Staff

    Reviewed Sept. 9, 2026

    Nothing could have gone smoother. Everyone involved was 100% helpful to where all questions were answered.

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    StaffLoan Process

    Reviewed Sept. 9, 2026

    My loan officer was excellent. He answered every question on the paperwork and terms. He was extremely knowledgeable, patient, and eager to help at any chance that he had. 10/10 I would recommend working with Veterans United.

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    Rates

    Reviewed Sept. 8, 2026

    I've used Ryan and his team 4 times now and as always I am extremely pleased at how smooth everything went. Ryan and team go above and beyond to make sure your experience is as stress free as possible. 5 star rating. Thanks.

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    Loan ProcessCommunication

    Reviewed Sept. 6, 2026

    Luke kept me in the loop, answered all my questions and then some. Very intelligent and easy to work with. Love Veterans Home Loans; I would recommend them to any veteran!!!

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    Staff

    Reviewed Sept. 5, 2026

    We had a great experience with the team. They did so much for us. Jeremy kept us in the loop on everything.

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    Staff

    Reviewed Sept. 5, 2026

    Aaron and Hope were great! They were super helpful through the whole process, and I highly recommend their team! This is my second time using VU, and they have been great both times.

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    StaffLoan Process

    Reviewed Sept. 5, 2026

    Veterans United was a great big help for me and my family. As a first time homeowner we were anxious about the whole process but Veterans United helped ease our anxiety by assisting us from beginning to end. Aimee ** was our home loan officer, and she was amazing and easy to work with. She did an amazing job in assisting us and made sure all our questions and concerns were addressed.

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    StaffLoan Process

    Reviewed Sept. 4, 2026

    Veterans United did a great job on everything from our pre approval, to our actual loan, to our house concierge. Everything was smooth and the team and application and To Do list made things simple. Thank you!

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    Punctuality & SpeedStaff

    Reviewed Sept. 3, 2026

    The team was great, knocked everything out pretty quickly, and we closed early! They made everything really easy for me.

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    Staff

    Reviewed Sept. 3, 2026

    Amazing experience. Charlie and hood team made things very enjoyable and easy to complete my refi.

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    StaffLoan Process

    Reviewed Sept. 3, 2026

    Vincent was great to work with throughout the entire home-buying process. I was out of state for much of the closing process, and he stayed responsive, kept everything moving, and was always willing to answer my questions and walk me through the numbers. There were a lot of moving pieces, but Vincent made the financing side of the process straightforward and manageable. I’m very happy with how everything came together and would absolutely recommend him to anyone looking for a home loan. Thanks again, Vincent!

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    Customer ServicePunctuality & SpeedStaffLoan ProcessTransparency

    Reviewed Sept. 2, 2026

    Working with Veterans United Home Loans was an outstanding experience from start to finish. The team made the entire mortgage process straightforward, transparent, and hassle-free. Their clear communication and dedicated support made all the difference, ensuring every question was answered promptly. I highly recommend Veterans United to any fellow Veterans or family members looking for a smooth, reliable home-buying journey. They designated a team of experts for my buying experience. They send me this, (To-Do List) that keeps everything in order. Thank everyone of them.

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    Reviewed Sept. 2, 2026

    Dane was great to work with. He was very attentive and whenever I had a question him or Abby would reach right back out and answer my questions and I felt very comfortable dealing with them.

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    Veterans United Home Loans Company Information

    Company Name:
    Veterans United
    Website:
    www.veteransunited.com