Veterans United Home Loans Reviews

Great customer service, answered all questions in a timely manner when you needed them to. Gave outstanding service when there was limited time. Veterans United Home Loans was an outstanding way to go.

Bill ** (Loan Officer) and Veteran's United are the only candidate many I trust to make our homeownership a reality. I have attempted to work with other companies, however, Bill and the Veteran's United Team made sure I was qualified and for the proper amounts. I received strong and honest feedback. I will only go through Veteran's United for future mortgages.

Veterans United was very helpful throughout my home buying experience. They provided a real estate agent, and their concierge service was amazing. All players checked up on me to ensure my questions were answered and allow for a smooth process.

I had an outstanding experience working with Zach and his mortgage team. From start to finish, they were professional, knowledgeable, and truly committed to helping me through every step of the home loan process. They communicated clearly, answered all my questions promptly, and made what could have been a stressful process feel simple and smooth. Their dedication and customer service exceeded my expectations. I’m grateful for their support and highly recommend this team to anyone looking for a seamless home loan experience.

Rob W. and Catrina H. did an amazing job with helping me get this deal closed. They went above and beyond and ensured that I understood everything and every step of the process. I really appreciate Rob for recommending my real estate agent Ramona as well. She was amazing!

My loan team was outstanding through the ups and downs of my loan process. We had setbacks and they stuck it out and really pulled through. Veterans United is always up for the challenges and swings for the fences. I could have not asked for a better Team to represent me and my family than Rachel and Tony. Hats off to everyone involved even the underwriters!!!

Ryan ** and his team were the absolute best. From day one our questions were answered quickly and without judgment. I would never use anyone else for purchasing a home. Our experience was better than we ever imagined. We were kept informed and we never felt alone from day one to closing day!

Amazing experience. Loan officers were top notch. They were on top of things from the beginning all the way to the end. Very knowledgeable and always there to answer questions any time and always responding quickly.

I was skeptical at first when I first took initially, but are going through the VA Loan process, all qualifications were explained. Veteran United also answered all the possible questions I had and were extremely experienced enough to point me in the right direction that felt comfortable with. I highly recommend veterans United, after closing the loan was funded within 48hrs. Excellent to know how professional and understanding Veterans United won me over! Thanks again Veterans United and load team

Aaron and his crew were always near the phone for quick and detailed responses to any questions I had throughout the process. No matter how many times I forgot they were always there to guide us into our new home. I never felt pressured or stress since I knew they were there helping with every step along the way.

We would not have been able to buy our house if not for Veterans United. My credit was very poor at the start of this journey but they made it possible for us to buy our home. I have to give a huge shout-out to Anthony **, he was able to walk me through step by step to get my credit where it needed to be. Chris ** and Hank ** were on top of everything when it came time to finalize the loan. Their online portal made keeping up with everything very easy and is surprisingly simple to navigate. They would even message me via text message when a new item was added to my "To-Do List". I have to give their team an A+ and would highly recommend any veteran give them a call.

Marcus and Team made my entire process really smooth! Great communication throughout every step, giving great advice and definitely had my best interest at heart. As a first time homebuyer, I felt the entire process was pretty quick and smooth (not as stressful as anticipated) as long as I did my due diligence. It was an honor working with this team at Veterans United! Thank you for everything! I could not have hoped for a better experience because it was the best experience for me!

Very Professional, worked with me all the way through the process. Patient and explained everything I had questions on. There was a problem with the deed to the house and they worked with me to get it resolved.

Heidi and her team never missed a beat. They made the entire process easy. From start to finish they are there at every corner and the update progress reports are second to none. We cannot wait for the next deal.

Veterans United has been absolutely spectacular during the entire VA loan process! Their user portal is outstanding. Everything you need to know, and everything you need to do is simply laid out in their To Do list. Everyone I spoke to and worked with were 100% top notch, professional and exceptionally knowledgeable! CJ ** was a rock star! So glad I chose Veterans United.

Everything was so smooth and the team kept me updated throughout my whole homebuying process, they helped with any questions I had! Overall my experience was amazing! Great communication, 10 out of 10 highly recommend!

I was in the process of refinancing my home to lower my monthly payments, and decided to reach out to Hunter with Veterans United to see what they might be able to offer. He assured me that I was already getting a good deal with my current lender, and even though he would be able to come close to matching that offer, he recommended I go forward with his competitor, as it would save me time. A+ for honest service. Thanks Hunter!

My team at Veterans United made my purchase very smooth. As a first time home buyer I had several questions, each of them were answered and explained very clearly. Would highly recommend on your home buying journey!

I applied for a home loan through Vet United website on 10/31/2025 (along with 4 other lenders looking for the best rate). Since that time, I have been pre approved through all lenders for a home loan. During this time, I contacted my assigned loan officer (Justin P) stating my application was closed due to it being incomplete. Mind you, I contacted Justin numerous times via phone and email about the process. Anyway, after reviewing my information on the VU website, I found that my credit was pulled (they had my credit scores), and there were no requests for documents to verify (I already sent in the required documents). Vet United dropped the ball on my loan; however, I have been approved by 4 other lenders for a home. Thankfully, Vet United spared me from their inconsistent and poor customer services. No veteran should be treated this way.

The professionals at Veterans United were exemplary in the management of my home buying experience. Everything was explained and the process was smooth and accommodating. I would definitely recommend them to any Veteran who is in the market to purchase a home.

Entire team was absolutely fantastic! Speedy responses and on the spot with assistance. Samantha is wonderful to work with and makes your home buying experience special. I would recommend Veterans United all day every day!

This is the second time working with Veterans United for a VA loan and both times it was unbelievably smooth. The team is always polite, knowledgeable, and quick to respond. We look forward to working with VU in the future.

My experience with Veterans United was nothing short of exceptional from start to finish. This company doesn’t just process VA loans; they honor your service by building a dedicated team that makes the dream of homeownership a reality. I was fortunate to be supported by an absolute dream team.

Outstanding all the way around. Friendly professional who are always there for you through each step of the process. Easy to get your questions or concerns answered in a very short period of time. They also work well with your Realtor.

Veterans United awesome. Jason ** keeps me informed on interest rates. Let me know when it’s time to refinance. Can’t ask for any more. They keep saving me money every day. Highly recommend them you need a mortgage and you're veteran. You’re crazy not to use them. They got me a mortgage when I thought I couldn’t get one with my credit and now my credit is back up again, big thank you to the team that handled my mortgage.

Amazing experience. Travis, Jenny and the team helped me throughout the process and communicated clearly. I never thought I would ever own a home but it's a reality now. I can't wait to work with Veterans United again in the future.

They were able to turn a dream of owning a home into a reality. My whole team were nothing but helpful, courteous, and professional. My loan officer was incredibly helpful throughout the whole process and stayed engaged. My assigned real estate agent went above and beyond to make sure we found a home we truly like. My assigned concierge provided useful, relevant information. They were moving parts working together as one from start to finish.

Would 100% recommend VU to fellow veterans looking to secure a home loan. My Loan Officer Sydney worked closely with me every step of the way, and ensured that when conditions changed or difficulties were encountered that multiple solutions were still on the table to tackle any and all obstacles.

This is my second time using Veteran’s United and each time they have provided the utmost quality service. They are very professional and efficient and make the home buying process as stress free as possible. Thank you for all that you do!

Kyle and Dene were the best loan officers to work with. There was never any confusion about what was expected, and they were always friendly and professional every step of the way! You can’t go wrong with VU!