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Veterans United Home Loans Reviews

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About Veterans United Home Loans

Veterans United Home Loans (NMLS #1907) is a mortgage lender headquartered in Columbia, Missouri. It specializes in U.S. Department of Veterans Affairs (VA) loans for home purchases and refinances. Veterans United services loans in all 50 states and offers online support for customers who don’t live near a physical branch.

Visit www.veteransunited.com
Pros
  • Specializes in VA loan programs
  • Purchase and refinance options
  • Available nationwide
Cons
  • Only has 24 branches across 17 states
  • Website is difficult to navigate

Veterans United Home Loans Reviews

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    Page 2 Reviews 5 - 35
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    StaffLoan Process

    Reviewed July 22, 2026

    Our entire team was a huge help every step of the way. They took time to explain every piece of the loan process. Thank you Joshua S., Charlie H., Brandon M., Beth M., and Dika M. for always being available to answer our many questions!

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    Customer ServiceStaff

    Reviewed July 21, 2026

    From what I've heard from other homeboys, the process was a bit smoother than I expected. Great contact with the team and always informative and helpful. Thanks Team. 😊

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    Staff

    Reviewed July 21, 2026

    VU was patient with me during my undecided era - and once I was ready, they made it a breeze! Everyone kept in touch and communicated well; it felt like I was working with friends.

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    StaffTransparency

    Reviewed July 18, 2026

    Thanks to Cole ** and his team at Veterans United we were able to buy our second home with no trouble. I couldn’t be happier with the results and all the work this team put in. Rae one of the team members, gave us daily updates and help with tasking. We really appreciate the help and success from working with veterans United and will look for Cole and his team to help with future projects. If you’re looking to buy a home give veterans United a chance to help make that come true.

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    Staff

    Reviewed July 18, 2026

    Wes reached out to me and also Dika. I shared with them I was homeless 3 years ago when I was over come with addiction and I overcame that addiction and got clean 3 years ago but besides that Wes and Dika really listened to me and did not just look at me as a number but they cared and looked at me as a human and really cared. They worked with me and gave me goals to reach and it really felt good to feel I still had fight in myself. They structured my goals for me and gave me a non hassle path to getting my home. There are no words I can say to say how helpful and caring the team at Veterans United was.

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    Staff

    Reviewed July 18, 2026

    Luke, Lauren, Kate and Caitlin were all very knowledgeable and was able to communicate this is effectively. As someone who has never been through this process I had full confidence that I was being informed at every step. Highly professional group of people. I am very grateful to all of them.

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    Customer ServiceStaffBillingLoan Process

    Reviewed July 18, 2026

    As a first-time homebuyer, I had a lot of questions throughout the lending process. Malachi ** was always available, incredibly patient, and took the time to answer every question thoroughly. His knowledge, professionalism, and consistent communication made the entire experience much less overwhelming. He explained every document, payment, and next step clearly, which gave me confidence and peace of mind throughout the process. I truly appreciated his support, efficiency, and dedication from start to finish. I would highly recommend Malachi to anyone looking for a knowledgeable and trustworthy loan officer.

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    Customer Service

    Reviewed July 17, 2026

    This was absolutely one of the best buying experiences I've ever had and this isn't my first home. Everyone on my team was great. Communication was great all the way through the process. I would highly recommend using Veterans United Home to anyone.

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    Staff

    Reviewed July 15, 2026

    They made the whole process more simple. They were very informative and made sure everything was done correctly. I would recommend any first time veteran homebuyers to them.

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    StaffTransparency

    Reviewed July 15, 2026

    Dylan and Nico were exceptional through the whole process. They never promised or said anything that could not be done. They were always transparent and full of information from the beginning to the end. Very responsive and immediately available 7 days a week, and that is unheard of. I will recommend them to anyone who asks me.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed July 14, 2026

    I really enjoyed and appreciated the personal message included with the coffee cup and Roosevelt coffee which is quite good by the way in the closing gift package sent to me. I couldn't be happier with that amount of attention to detail because I definitely mentioned drinking coffee and buying this house for my son and I (his mom is coming too now :)) and it really just speaks to the gregarious and friendly spirit of the employees, all of which were great. I will say though that Ellis the first I talked to when I called last year late 2025 was great and not to be outdone so were Shawna, and Melissa, and Jeff. I would definitely utilize this company again and/or refer other potential home buyers to this service. Five out of five stars for me.

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    StaffLoan Process

    Reviewed July 14, 2026

    If you are a veteran seeking a home loan, David ** from Veterans United Home Loans is the kind of professional you want in your corner. Their expertise, dedication, and personalized service make the home-buying journey straightforward. Highly recommended.

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    Staff

    Reviewed July 14, 2026

    Super helpful at every step. I spent a large portion of my time working with my Veterans United team while I was deployed, and they were incredibly helpful making it all work with my limited availability and remoteness. I’d recommend them every time.

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    Staff

    Reviewed July 13, 2026

    Christian was amazing from start to finish! This was my first home and he made the process so easy. He helped with every detail and we are so thankful to have him on outside helping us.

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    StaffRates

    Reviewed July 12, 2026

    100% professional crew who I always felt were looking after my financial interests!

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    Customer ServiceStaffLoan Process

    Reviewed July 12, 2026

    Veterans United Home Loans made the home-buying process smooth and stress-free from start to finish. Their team was professional, knowledgeable, and always available to answer my questions. They kept me informed throughout every step of the loan process and made sure I understood all of my options. As a veteran, I truly appreciated their dedication, attention to detail, and commitment to helping me achieve homeownership. Even when challenges came up, they worked hard to keep everything moving forward and provided excellent communication the entire way. I highly recommend Veterans United Home Loans to any veteran or military family looking to purchase a home. Thank you for your outstanding service and support throughout this important milestone in my life.

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    Punctuality & SpeedStaff

    Reviewed July 12, 2026

    Veterans United, specifically Wesley and his team, helped us purchase our new home! They were knowledgeable and supportive through the process and made the purchase quick and easy!

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    StaffLoan ProcessRates

    Reviewed July 11, 2026

    I used Veterans United to finance my house. It was the best decision. The Loan officers were responsive to any questions I had. The process wasn't as smooth as usual, through no fault of Veterans United. They stepped up and looked after my best interests and worked magic to get to the closing. I would definitely use them again.

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    Reviewed July 11, 2026

    Emmy and the entire team made this home buying experience such a seamless process. They came highly recommended and they come out of our experience highly recommended. Emmy led the way and the entire team were incredible. The VU App is such an easy user experience too! Make sure you contact Veterans United prior to purchasing your home!

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    Reviewed July 11, 2026

    Veterans United worked really well for us. They were always ready to answer any questions we had. Documents were always correct. I would used them again.

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    StaffLoan ProcessCommunication

    Reviewed July 11, 2026

    Loan team communicated often, keeping me informed on where the process was at and what was going on from start to finish. Josh did an excellent job of making the process feel friendly and overall, less intimidating. Had an issue come up the week of closing that would have delayed everything, Josh and the team were able to overcome the obstacle to put everything back on track and still managed to close on the original date as intended. Can't say enough about the Veterans United team. Would, and will recommend to every veteran I know.

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    PriceLoan ProcessRates

    Reviewed July 11, 2026

    Applied for loan several months before I planned to use it, and when the time came Veterans United worked with me in a timely manner to get a mortgage/house. They even managed to buy down my interest rate with extra closing cost paid by the seller.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed July 10, 2026

    Fantastic. Fast, start to finish. Great communication and easy to negotiate.

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    Staff

    Reviewed July 10, 2026

    Kara, Karlie, and the entire team were nothing less than amazing! Some of the best people I could ever hope to work with! They helped me with every aspect of the home-buying process and were extremely helpful when I had any questions.

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    StaffHonesty & Transparency

    Reviewed July 9, 2026

    Hard to put into words how outstanding Veterans United is. Nick **, Melissa **, Delaney ** & Brock were all friendly, responsive, and extremely knowledgeable. It was my first time buying a house, and when I would talk with Nick H. about all the details, he was extremely precise and honest, it was like talking to someone I knew my whole life.10 out of 10, and I will recommend Veterans United to everyone I can. Thank you to the team for helping me complete this huge step in my life.

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    BillingLoan ProcessHonesty & Transparency

    Reviewed July 6, 2026

    I honestly was scared that they would deny me because of my divorced situation with the ex. I haven't been married to him for a long time, but he ended up filing for bankruptcy and I felt like although I am no means tied to him, I thought I would have gotten denied. They said "No, you have a shot at obtaining a loan. The military is paying you every month and also you are working hard as a single mom." They said, "You got this loan because you've worked hard and have paid your bills."

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    StaffLoan Process

    Reviewed July 6, 2026

    The team that handled my closing and underwritting was amazing. I never thought it would be this easy to access my Veterans Home Loan Benefits with such a wonderful team supporting me and making it possible for me to place roots down in my first home. Thank you!

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    Staff

    Reviewed July 5, 2026

    My lending team was simply amazing! Drew was my first point of contact and although he went thru a traumatic situation in his life, he still found the time to give me everything I need.

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    Customer Service

    Reviewed July 3, 2026

    From start to finish, Steve ** made the mortgage process smooth and stress-free. Communication was clear, timely, and proactive, and I always knew what to expect next. We closed on time with no issues. Highly recommend! Thanks again Steve!

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    Punctuality & SpeedStaff

    Reviewed July 2, 2026

    Brian and Kait made the entire process a lot easier to navigate to it. He was great in explaining the entire process step by step, Kait was amazing with a lightning speed feedback to our questions. They both went above and beyond to get us into our new home!!!!

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    Veterans United Home Loans Company Information

    Company Name:
    Veterans United
    Website:
    www.veteransunited.com