Vanderbilt Mortgage Reviews

The process at Vanderbilt Mortgage just took two weeks and it was very simple. Their transparency during the lending process seemed pretty good to me as well. It was also easy to communicate with their team. I just called and talked to somebody and had my question answered right then and there.

The loan process at Vanderbilt was so fast and didn't take long and that surprised me. Closing a loan with them was not hard at all and they didn't make me jump through hoops to get this. It's not like when I'm going for a car loan or some other type of loan with a bank where they try to candy-coat it. The Vanderbilt reps told me everything straight upfront, how it was gonna work and what was gonna happen. They were very transparent. It was the way it was and exactly everything they told me.

The Vanderbilt Mortgage reps were fast in doing everything and communicating with them during the loan process was easy. Sometimes though, I would dial an extension number and it would send me to a different person. But they were nice and they answered any question I had and reached back to me within 30 minutes. The transparency of Vanderbilt’s lending process was really good as well.

The application and underwriting process with Vanderbilt happened fast and was done within a week. We were plugging our paperwork in where it would have been quicker. I’m very happy with the process and the reps were very well-educated about it. Sometimes, I don’t understand things when people try to explain them to me and they took their time and process with me. They were amazing and I felt very comfortable with them. It was great conducting business with Vanderbilt.

The home loan process with Vanderbilt was not long at all and it was for a good price. Everything went fine with the loan people. They were easy to get ahold of.

At first working with Vanderbilt was ok. The underwriting process went as expected, but as we got to the closing stage that's where everything went south. We were supposed to close on the 65th of the month, but that was pushed back 5 days. Then by the new closing date we had not heard a peep from them. We have been waiting to sign the disclosure statement for over a week now and cannot get a hold of anyone at the company, all we get is the voicemail. Now we are about to be homeless because our lease ran out at our current home and we have yet to hear back from Vanderbilt. I would not recommend Vanderbilt because of the complete lack of professionalism and communication by their reps. Horrific experience.

Vanderbilt was phenomenal. They went beyond what they should have had to do. The people in Louisiana were telling us that we couldn’t miss the closing. We're still in Florida, and had to go to Louisiana. I couldn’t travel. I was sick. I got poisoned with some medication and I really thought I was gonna die. When I called Vanderbilt I said I couldn’t go and the rep said not worry about it and that she would do some work and call me back. She called me back in 30 minutes and had a place here in Florida that was willing to come to my home and do the closing. You don’t get any better than that.

The Vanderbilt Mortgage reps followed up well and it just took a couple of days from the time that I started to the time I was approved. I was dealing with two different people in the beginning, then I had one who worked out fine in welcoming me in. Corey and Kyle were open to helping me in any way that I was asking. There were failed missed calls because they would not call me back a couple of times but eventually, I got a hold of them. And when I had a question or concern, they got back to me within the same day. Vanderbilt’s lending process was open and straightforward and it all went well.

Vanderbilt is an awesome and helpful company. Their people were really nice and polite. They answered all my questions and called back as soon as they could. One of the officers I worked with was Lauren and everything went smoothly. Also, it took a week for the underwriting and application to be done.

Vanderbilt goes above and beyond, and the customers come first. They would call me for any update. They follow up with me once a week and tell me where the process is standing at. The reps are good and customer-satisfying. They worked with me with the monthly payment. I let them know that I only could pay so much and they figured out the number. Everything has been okay.

Vanderbilt assisted me beautifully. Everybody was very kind, friendly and nice. The lending process was also very clear.

Vanderbilt Mortgage started out in December of last year, but we had some land issues we had to take care of. They had a certain amount of days that they had to use in the first loan and we ran into that. We had to do it over. Everything went well because of what the circumstances were and they kept in contact with us. They let us know what they were doing and what they didn't have, and we worked as a team to get the job done. Megan called me at least once or twice a week. She was the first one that ever called me and we stayed in contact until the whole thing was complete. They were on top of the loan and they were really anxious to help. Whoever called, even if it wasn't Megan, would ask if there was anything they could do for me or if there was anything they could do to make things go smoothly.

I worked with Vanderbilt on a loan and it was much easier than I thought it would be. They stayed in contact with me to let me know of anything that I needed to turn in. There were about three different girls that I worked with for the most part and they were good. I worked about the same hours they did, and they would email me and I could look at that whenever and get back with them. Anytime I had concerns, I would usually email with questions and they would either call me or email me their responses back. They usually returned my calls quickly as well.

Vanderbilt Mortgage explained everything the best way that they could so that me and my fiancé could understand the whole ins and outs behind the loan process. The process was fairly easy, but there was a lot of paperwork. This was the first home that either one of us has bought so it felt good to know that Vanderbilt was on our side. They didn’t sugarcoat anything. They were just upfront about everything, and everything went well.

The people from Vanderbilt Mortgage were great. It was easy conducting business with them. The stayed in touch and they let me know what was going on because I've been discouraged. They were also very professional and friendly.

The application and underwriting process with Vanderbilt Mortgage took three weeks and during that time, they would keep in touch and give me updates on what was going on exactly. They would explain the process and would tell me the next step to go to. Vanderbilt made it really easy.

Vanderbilt was on point and was good. The loan process wasn't difficult at all. As long as when you call up and they’re in their office, they will talk to you right then. You can also leave them a message and they call you right back as soon as they get it. The loan specialist I worked with was on point and I liked her. She kept us up to date with everything and she called us. If she didn’t call us, she emailed us. She did great and I love working with her. Also, I like the process at Vanderbilt because they give people that don’t have money a chance to own a home.

Vanderbilt Mortgage was very easy to work with and we had a good experience with them. Their rep was really nice and eager to help. I called her a couple of times and she returned my calls immediately. I’ve had experience with a home loan before and sometimes, it takes a while. But Vanderbilt was right on top of it and made sure that we had all the information. The application and underwriting process with them didn’t take so long. They approved right off the bat and then my wife and I changed our mind on the house. We started out with a small house and went through a bigger house and they immediately told us how things would change when the loan price went up and they kept us up to date with everything. They had done a good job.

The process with Vanderbilt Mortgage was easy and very quick. I got my initial approval within one week of submitting all my documents that they requested. The entire team was with me all the way thru the process and calling me instead of me calling them to ensure everything was on track from initial approval to final approval to closing and even thru construction. All my questions were answered quickly. I would highly recommend Vanderbilt Mortgage to anyone.

Application and underwriting at Vanderbilt was the quickest process. My loan went through smoothly. I really praise the guy who did my closing. He was a really nice guy. However, I went there and they had my fiancee's name on my closing, so he had to go back and print 80 to 90 more pages. He went ahead and did it quickly.

We started the application and underwriting process with Vanderbilt at the beginning of the year and didn’t sign the closing until a month ago. They wanted the 2016 and 2017 income tax, our personal and business. Our accountant passed away about eight months earlier and we had to get another accountant. We were in the process of getting our records from the other place and it took a while to do that. I explained when we first started the application that it was gonna be awhile before we have 2017 because our year doesn’t end until the 31st of March. They said they would settle with 2015 and 2016.

Doing business with Vanderbilt was very easy and they did great working with me. The application and underwriting was very quick. I was impressed with their representative's quickness and ability to communicate. I've already recommended Vanderbilt.

The first time buying a home always feels kinda confusing. Still, the process with Vanderbilt didn’t take very long and everything was good. The rep whom I was working with was polite and he talked to me about everything. The people at there answered everything that I needed to know. I’m glad that they were there to help me out in getting a house.

The process with Vanderbilt Mortgage took about two weeks once I got approved for everything. They would call me every other day to let me know what progress they were making. It was very easy communicating with them. It was my husband's first time ever doing anything like this and if I had any questions, I call them and it would be a five-minute wait to get somebody on the phone and they were able to answer the questions right then and there. They would also tell me what I needed and what I lacked. Also, if they weren’t able to answer my questions, they would transfer me to the person who was over my loan and they would tell me the answers.

I’m amazed and thankful that we got approved by Vanderbilt Mortgage. I filled out my application in one day, turned it in, and I heard back from them within a week. I worked closely with Brandon. He was very polite and he had an answer to everything. And if he didn’t have an answer, he found it for me and he always returned my call. I always dealt with the same person in step one, and then the person changed as we moved up the ladder of what was getting done and everybody was very helpful.

So far, I've had a good experience with Vanderbilt Mortgage. The communication was excellent and everybody was really friendly and courteous. Everyone I talked to talked to me like they've known me forever. They were just warm and easy to talk to.

This was my first time buying a house and the Vanderbilt rep that I talked to asked me about personal debts. They worked with the realtor at the mobile home place and the process took a couple of days which was quite faster than I thought it would. It was also easy to communicate with them. They would leave messages to contact them and I would leave them a message and if they didn’t answer, they'd call me right back. They sent me emails, told me how it was approved and sent me "congratulations". The entire process was quick and easy and I’ve recommended them to some friends.

Vanderbilt was great to work with. The process was quick and then they had to go back and change up a few things. Yet they called me with every little change that they did and they kept me updated with everything. They were very friendly. It was a great experience for me especially with it being my first time going through a mortgage company.

Vanderbilt Mortgage has done well and I had no problem with them. The application took about a week and a half. The representative was also nice and answered every question I had.

Vanderbilt reached out to me through email and phone. I applied online and it only took 10 minutes. I worked with a couple of different people and they were all very nice and easy to work with. When I call, I talk to whoever I get ahold of or whoever answered the phone. Then, if I had a question, they got back to me immediately. Vanderbilt has been transparent with their lending process. Whenever we discussed my down payment, it ended up being less whenever I show up.

Vanderbilt went over the loan paperwork with me and the process took about three weeks. They explained everything to me and called a lot. The process was easy and the transparency of it was good. They went over the details, I got the paperwork from them and they described how the loan was broken down. If I had any questions, they answered them.

I had to delay the application and underwriting process with Vanderbilt a little bit and it ended up taking about two months. But whenever the time came, they were very good and quick in working with me in closing the loan. The communication with them during the process was very easy and I was impressed by how friendly everyone was.

I was surprised that the approval came back as quickly as it did. It was less than a month. Vanderbilt Mortgage told me what I needed to do then I did it and it all went extremely easy. They were really nice people to work with. They answered any questions I had. The other day, I got a welcome call from them explaining what was going on and what was happening, and when my first payment was.

Vanderbilt's guys leave a lot of stuff on the phone and in my email. The only thing we had to do is signing and they were pretty straightforward with everything. Though it seemed that i was always getting a different rep each time, they were always nice. They had an 800 number you could call it back and get a hold of anybody in time and so communicating with them was fairly easy. They were clear on everything. My experience with the company has been good so far.

I had specific people from Vanderbilt that I usually reached out to, and they were always there to help if I needed it or if I had any questions. They told me what the offer was as far as the approval and what they needed from me in order to get the loan closed. I worked with a loan specialist named Andi and I like that she was quick to get back with me when I called. I was also impressed with the processor, Misty. The process only took a week to be approved and it went smoothly. Everything went as planned.

The whole process to submit the application and get a little bit of paperwork with Vanderbilt took less than a week before we had an approval back. Then, for the closing, we went to the builder's office and handled all the paperwork there for a whole afternoon. The Vanderbilt rep I worked with was very quick to respond but she wouldn’t pay my mortgage and I wish they would start to do that. Other than that, Vanderbilt charged us right up front and it was approved. It has been a very quick approval.

The Vanderbilt Mortgage reps did great. Everything was perfect. The application as well as the underwriting took 10 or 15 minutes, I understood everything the reps were saying and they lowered the price. They gave me another call to tell me again all the process.

My experience with Vanderbilt Mortgage was great. Their rep was very informative and he explained everything very well. The entire loan process took a couple of weeks and we got approved in no time when we were closing. Communicating with them was good and it is easy to conduct business with them. I had a family emergency when we were supposed to meet the first time and they worked around that.

Vanderbilt has been pretty good so far. The application and underwriting process took us a few months because we had to come up with a down payment so we saved up for it. Their reps worked with us and they made us feel comfortable with them. They prepared and explained the paperwork and communicating with them went perfectly. They did very well addressing our concerns. They told us what we needed and got down to the bottom line of everything we had to do to get the house. We’re happy and I would highly recommend Vanderbilt.

The people that we worked with from Vanderbilt were awesome. They were on their toes all the way. I worked with a couple of people and our interactions were great. They had good knowledge of the product, which impressed me. I would call and they would call me right back if they weren’t in the office. We applied for our home loan on the 16th of June and we closed on August the 2nd. All in all, it was not hard to do business with them. They have a good process and they're easy to work with. I would definitely send anybody that wants to buy a place over to Vanderbilt.

Vanderbilt was patient and they got back to me, but I had to talk to many representatives all the time. I dealt with a main loan specialist and I also talked to six other people underneath her. But one person would tell me one thing and then the other one that I would speak with wouldn’t know anything about what the first person had said. So it got a little irritating there. But the majority of the time, I spoke with Britney. She was always very nice and there was never any kind of irritation that came through her voice. She remained calm and handled things quite well. In the future, Vanderbilt should stick with one loan specialist. It would've been good to get the facts straight from one main person.

Vanderbilt was really good with me and communicating with them was really easy. They’ve got a couple of different numbers for the people and they kept calling and asking me for opinions. Also, the rep I worked with was upfront about everything and he told me what I needed to know.

One guy from Vanderbilt named Christian was good. He was easy to get a hold of during the home loan process while everybody else was not. When we had to sign in the papers at the title loan place, the lady working there did not send the right check. We waited there for over five hours. The lady kept saying she sent it so it was a bad situation. Also, Vanderbilt kept losing all the paperwork so the application and underwriting process took over a year. They need to learn to keep up with their paperwork.

The house process as far as any loan information needed and the application were easy. What I’ve done so far has not been complicated. I filled out the application and down payment and credit were ready. I signed on the dotted line afterwards. The application itself didn’t take 15 minutes. I had on hand all the documents that they needed, so it was pretty easy to get those together within a week. The closing was fine, simple and explained. So I haven’t had any difficulties.

Doing business with Vanderbilt was easy but you can't find the people. It was fine when it was all said and done, but it was difficult to contact the person I should have. They have too many departments, and “A” has to happen before it goes to “B” and it has to happen before it goes to “C”. If they could streamline all that so I could call one person and they would actually answer the phone, it would have been a lot easier.

Vanderbilt Mortgage's application and underwriting process took a couple of months and during that time, they worked with me in any way that they could. Everybody was nice. It was also easy to communicate and conduct business with them.

Vanderbilt helped me tremendously. The application and underwriting process with them took about two months and overall, we had a wonderful experience. I love their transparency during the lending process because I am a very anxious and inquisitive person. They answered my calls in a very timely manner and answered any questions that I had. And if they didn’t know, they would get right back to me in a very timely manner. They were also very upfront and honest about what I needed in terms of paperwork and payment. And communication with them was easy. There were a few days where they were a little busier, but they typically got back to us within that day or a business day.

The biggest thing about Vanderbilt Mortgage is they had more flexibility and payment options. From the time we started the process to the time we closed, it took about two weeks. We did a lot of email swaps and I called them four or five times just for information and got everything I needed. Anytime I needed them, I called them and they were there. I worked with several representatives, whoever answered the phone that day, and they were always quick to do what was needed to be done.

We closed the process with Vanderbilt Mortgage on June 19th and now, they just moved us in. They're the worst ever. When we signed the loan, Vanderbilt Mortgage and the loan officer didn't give us a date and they verbally said we would be in our new home in two weeks. It was not like we went out and had to have it made. It was sitting on the lot for over a year. My father is sick and we bought this so he can live on a property after my home was built. But Vanderbilt did nothing to accommodate us. I asked for some hotel money and they said it was not a big deal.

Vanderbilt handled the lending process well and it took about a couple of months. They were easy to get a hold of. I didn’t have time to ask questions because they stayed in touch with me. I was happy and they should keep doing a good job.

Doing business with Vanderbilt was very easy. I worked with a couple of people and they called and followed up with me on anything that I had. They also explained everything and went through the process very well with me with a clear understanding of what I got going on. I got approved on everything within a week but we had to jockey around numbers with The Home Center. But, Vanderbilt was fine. I recommend them to anybody.

Vanderbilt Mortgage has done everything that was necessary to speed up the lending process. It took almost three weeks for everything to go through. They even took care of lining up everything, even the permits. Everything just went slick as a ribbon. Shannon was the girl I dealt with all the time. I couldn’t find a nicer, friendlier, and knowledgeable person. She’s the one I would ask for. She knew what she was talking about. She did most of the lending process and she set it down that same day. I paid $1,000 down because that was the one on the lot that had all the furniture. I got everything like it said. And before I left Shannon that day, I knew approximately how much I was gonna owe them up. She told me what to expect and then she called me a couple of days at a time and tell me to come back in. She let me sign the papers and told me to give the papers to the loaner.

Closing my loan with Vanderbilt wasn't too bad. They were able to personalize the loan process for me. They were professional and there wasn't too much stuff. The only thing I couldn't give them was my bank statement. Communication throughout the process was pretty good. It was pretty easy doing business with them.

Vanderbilt did great with the lending process and it was really easy to communicate with them. They were friendly and they helped us in every step. The application and underwriting took about three weeks. They tried their best to hurry and get the things done by the date they gave us.

Doing business with Vanderbilt Mortgage is not hard. They let me know all that I needed so I could get approved. The application and underwriting took about four months because they had problems with my job and W2. I didn’t understand why they couldn’t approve it with the 1099, but they explained it to me and I got my office to submit a W2 only. I was impressed with the way they helped me.

We tried a year ago to get a home loan mortgage and it was before I had my two years in with my union hall. The loan company that I dealt with said that it was not a problem. We were 72 hours away from closing when they called saying that they couldn't verify my income so they were backing out. I also tried to go to my personal bank and they said that unless I was putting it on a foundation or I give them 20% down, I should forget about it and it was not going to happen. They also said that they were not using my land as a down-payment on closing cost so it ticked me off a little bit because I’ve dealt with my bank for the last 16 years.

Vanderbilt Mortgage worked with me on everything. The rep was hard to get a hold of sometimes but normally somebody would call me back. Their process was good and conducting business with them was easy. I’m satisfied overall.

Vanderbilt could be a faster in terms of doing the paperwork and the background check as the application and underwriting process took a few weeks. But other than that, Vanderbilt stayed on it very well. They were calling me daily and checking in on it. Their specialist was very good and understandable. She explained things very well and broke them down piece by piece and they just made perfect sense to me and my wife. Everything was thorough and they were really professional about the job.

The application and underwriting process at Vanderbilt Mortgage took about six weeks, and the loan specialists that I talked to were all great. Everything was outlined for me. Overall I would recommend them.

The process didn't even take two weeks and most of that was because of my job. It was right off through the holidays and we had weird hours at work, and we also had a bunch freezes so we kept getting off of work. But Vanderbilt's rep kept in touch. She called me back every couple of days and asked if there was anything else she could do or if I knew if anybody was in the office yet or when were we going back to work. Everything had gotten approved once they had gotten all the paperwork they needed.

Vanderbilt Mortgage's service has been good. The application process didn't take too long to be completed. We just had a couple of setbacks with the transaction workers when they left a couple of mails down, but pretty much everything went as planned. I had one lady called me from Tennessee and she was telling me when my monthly payment will be due and the different options we could use to pay the mortgage. She also answered the questions that I had. However, the age is right on the laws that I just thought it was kind of high for I was thinking to wire it, especially when after I bought this home, I saw a commercial out of a place in Brookhaven where the home was almost $15,000 cheaper. Still, Vanderbilt is a pretty decent company to find us a home through.

Vanderbilt worked with me every step of the way. We jumped around through a couple of different houses to get an estimate, so it took a couple of weeks. I also filled out the final paperwork which took about an hour or two. The process was great and I didn’t have any issues. They’re perfectly easy to work with.

Spoke with Robin ** about payment. We got behind back in the beginning of the year and we have had a hard time catching up. My husband job changed how they pay when they couldn't work. Last year they guaranteed 40 hours a week. This year they changed it. If they couldn't work due to rain or no work ready they don't get paid so we got behind. I called today and Vanderbilt is offering to help us get caught up. So excited because I have been trying to save up to pay the note we are behind but something always happens. Thanks to Robin for going above and beyond to help. She talked to her supervisor and they are working on a plan to help us. Very appreciated.

We had to reapply with Vanderbilt Mortgage and after we reapplied, the process took not even about a month. Everything was great with Vanderbilt but I would love it if there was just one person that you dealt it. There was back and forth with different people, and everybody wasn’t always on the same page. But they did their best to get everything together as quickly as possible.

I bought one of these homes about eight years ago and paid cash for it, and it was great. I knew that I would get another one and give the one that I had bought previously to my daughter when I retire, and it was exactly what I did. I gave her my old home and bought a brand new one for myself, but I wish I hadn't done that. Vanderbilt Mortgage told us that would be in the house at least a month before we would ever see a payment, but it had been going on for about three months and there was still no purchase and no way to get in it. Vanderbilt should have gotten somebody that was qualified to do the job. My loan specialist, Scott, did the best he could with what he had, however, there was nobody at Vanderbilt to get anything done. It was poor service.

Vanderbilt Mortgage's lending process was good and took three weeks. Still, it could have gone faster. Nevertheless, the rep's customer service impressed me. Financially, a lot has changed in my life after working with them. I'd tell my friends that Vanderbilt Mortgage was good.

Vanderbilt Mortgage helped me get approved for a new home so they gave me a new home to live in. They took care of it and the process was great. But it took a little bit longer, about a week and a half. My girlfriend kept talking to them to get things done because they didn't get things done. Joe works for the home manufacturer and he told my girlfriend to call some guy 'cause if we don't call them, they won't get it done. But they got it done so I'm happy. Ryan helped me do the application on the home and he helped me get approved for a mobile home trailer for me to live in. He got everything going for me so it would be all set up for me to live in. It's my first time to ever have a home and I'm happy. Ryan also said that my home will help me improve my credit. Most likely, if I make my payments on time, it will improve my status. If I ever need a loan again in the future, I'm hoping I'd be able to get another loan whenever I need it.

Vanderbilt worked well with us to close our loan and their lending process is very good. The application and underwriting took about a month. Also, the rep was very helpful and communicating with her wasn’t hard at all.

Vanderbilt's lending process is good. Everything was good as well in my interactions with their representative and it was easy to communicate. I was told there’s an open door and all I had to do was bring any situation or question I had to their attention and tell them about it and they would take care of it. The application and underwriting took about a week and a half. They worked with me on the down payment. I wanted a smaller financial rate, but I guess that depends more on me too. They were quick in trying to get everything together and they really worked overtime for us.

Vanderbilt laid out the options that I had, and they told me about them and mailed me copies of the different options. The whole process involved them getting the paperwork ready for closing, and it took just a couple of weeks. The lending process went really well for me and it was pretty easy. Anytime I called them, if I wasn’t able to talk to somebody right then, they called back pretty quick with some answers.

Vanderbilt worked with me really well. They explained some stuff to me that I didn't quite understand and how it works 'cause we've never bought a home before. The process took a couple of days and it was very easy to communicate with them. Vanderbilt has great customer service and made the process easy. They’re super helpful.

The loan process took three months and during that time, communicating with the people at Vanderbilt was easy. They also explained everything well.

Vanderbilt Mortgage helped my father with a low-interest rate. The whole application and underwriting process took three days. His loan specialist Leslie was good at explaining the process and the monthly payment. However, my father doesn’t speak English and when Vanderbilt’s people first called, it was someone in English. Then, they gave us a number and when we called, my father had someone who spoke in Spanish. All the calls that we have received were in English and it would have been better if there was someone to interpret it in Spanish too.

I’m glad I went with Vanderbilt. I’ve never bought a home before and this is my first home loan. The rep I worked with has done everything out of her willpower to make sure that the loan went through. They required two years and I worked pipeline, so it was hard getting two straight years out of my business. So, she went back to where she found two years and made it work so we could get the loan. In addition, my job before messed a bit. They said I didn't work for them when I did. We were also talking back and forth, and we talked in every other day trying to figure this stuff so she could help us get approved for the loan. She’s very understanding, and all over around, a good person.

Vanderbilt was very quick about getting the process done and we were in our house in about a month. They were calling me, checking with me to see if there was anything that I needed done, going over everything with me. They would call me with their name, their number, and how to get in touch with them. They could make the payment cheaper but they’ve been really great. They okayed everything, and it was more than what we even wanted. I would highly recommend them to anybody.

Vanderbilt gave me the opportunity that a lot of other places didn’t give me and took a chance on a single mother that was on low income and was trying to get good credit. The process took three months and I was trying to rush it because of my living situation, but they did the best they could and everything went well. There were times when my loan officer Christian wasn’t available, but he got me on the loan that was fair and worked with me as far as trying to make sure that I could afford the payments. He was very knowledgeable when I asked him questions and it seemed like he had been on his job for a while. I've heard some of my friends and other people talking about how they're looking for houses, and they're in the same situation or a bit different than me. I've been telling them that I had an opportunity that was fair in my life, and they could try Vanderbilt and maybe they could get the same approval as well.

Vanderbilt is a good loan company to go through and a good place to do a refinance. They did very well on the loan that I dealt with them and they showed a bit of appreciation. The application and underwriting took almost about a year but they let me know they were very sorry for the inconvenience. I also hoped they could have lowered my payment. There were a lot of things that I had to go pay this off and pay that off in order to get my loan, and I was wondering why I got to do all that in order to get my house approval. Those should have been cleared. Still, I found the communication to be very well and outstanding.

I'm old and I've bought a few houses in my day, and I've never had the kind of communication with a loan company before like I had with Vanderbilt. We asked every time we had questions and they gave us good answers. They even answered right away. They send us messages about where our loan was standing out in the progression, when this was and that was, and kept us informed really good. I've been put through the ringer a few times but I wasn’t this happy. Every week, they would call and make sure we were still happy with the process that was going on, and so far my wife and I have been ecstatic about it. They worked with us on everything especially the paperwork, the down payments and the insurance on the house. So, we got something that we could afford. The whole process didn't take a very long time and my wife handled all that. They were prompt and tried to get us in the new house as quick as was good.

Vanderbilt Mortgage offered a loan that was a good fit to begin with. Everything went really well and the application and underwriting process took 30 days. Communicating with them was easy. Everybody was friendly and on top of everything. They were really fast. Susan and another lady loan specialist explained everything to me fairly clear right off the bat. The transparency of their lending process has been a good experience for me all-around.

It took four months for Vanderbilt Mortgage to process the paperwork and get the loan closed for me, and everything went pretty well. They kept on calling and kept me updated on everything to keep the lending process going. It was easy to communicate with them and I knew pretty much everything about the loan. On their end, Vanderbilt did wonderfully for me.

Everybody that I came in contact with at Vanderbilt was nice. However, there were multiple people calling me and it was very confusing. I would try and call someone who called me with the information they've requested but they would never answer the phone. It was always voicemail. I would leave a voicemail but I would never receive a callback. That was very frustrating. Then, at some point, there was a gentleman who called me and said that I could call him if I had any questions. I would reach out to him and he was like “Oh I’m sorry I didn’t answer you, let me do it for you now.”

The lending process of Vanderbilt Mortgage took a week. Throughout that process, they worked with me well to close my loan. The rep who worked with me was pretty good. She was nice and helped me with everything I needed to have. It was easy to communication with them. Conducting business with Vanderbilt was really good.

Vanderbilt Mortgage helped all they can. They kept me informed step by step and at the closing, they had a lawyer who did that. I would get a call if there are any changes. Also, the application and underwriting process was good and fast. It took about a month. Vanderbilt kept me informed step by step and at the closing, they had a lawyer who did that. Everything was done right on time.

Vanderbilt Mortgage thoroughly went over everything with me and it was really easy to communicate with them. They took one week to process my loan application. I would recommend them to a friend.

I interacted with the loan officer from Vanderbilt for two hours, the process took three months and we did the closing on July first. I'm satisfied with my experience overall.

Vanderbilt did an excellent job on my loan and I was impressed. I had to do the process for my credit that was locked so we had to do the application and underwriting twice, but the lending process went extremely well. They were transparent on everything and were easy to do business with. We spoke with their rep Diego who was polite, spot on and willing to help. I will recommend them to anybody who’s looking for a loan or just to buy a house.

The application and underwriting process with Vanderbilt didn't take an hour. They were with me every step of the way. The specialist that helped me, Susan, was great. She called a couple of times and made sure I understood everything. Also, she was very nice and easy to talk to and she took care of everything. It was a very smooth operation and everything was out in the open which is good. I was very happy and I couldn't have asked for better services. If anyone asks about Vanderbilt, I would say, "Go for it!"

Applying to Vanderbilt was a smooth process and I had an answer the next day. Their rep was really detailed. I called him almost every day because I would have a different question that would pop up and he was able to answer it each time. I am a first time home buyer, and they tried to give me the best loan that I could possibly get approved for. They also had a closing cost which they paid and I thought that was pretty neat. Working with Vanderbilt is really easy to do and they help clients through everything. I recommend this company.

Vanderbilt is a very big company yet they are very good to work with and brilliant. I worked with Tara and she got the job done without any hesitation. Communicating with her was very easy. I was kept in contact with what was going on in the process as we go along. The process took about a month and everything was pretty much straightway.

Vanderbilt took care of everything for me. I just supplied them with the needed information, and they took care of the rest. The application and underwriting process took about a month. We talked with several different people that were very courteous and helpful, and it moved the process a lot quicker. All of them were so ensuring that everything was fine and moving along, and we didn’t have to worry about anything.

My credit was fairly good, but my credit scores were a little low and Vanderbilt helped us with all that. Communication didn't seem to be that difficult and everything seemed to have went okay.

Borrow from Vanderbilt. Doing business with them was easy and communicating with their staff was very simple. Their guys treated me fine and they always filled all the blanks in. All the signings took about an hour and it was approved in about a week. I’m glad that when I go online to check out, they can give me a payoff balance when I need it.

Vanderbilt worked with me to close my loan in every way possible. They helped me out pretty well. The application and underwriting process took maybe a month and it was relatively quick. They were very friendly and knowledgeable. If I called and the rep was busy, she would usually get back with me as soon as she could. Also, they were very open and straight up with me. They did a great job and I was pleased with the service.

Vanderbilt closed our loan pretty well. We got the application one day and got our final approval within half a week. Their reps gave us a lot of instructions and stuff to do. Still, they were able to give us an understanding of the rules and regulations. They also helped us understand how everything was set up and how it was going. Their transparency was outstanding and everything went through the scale. Everybody at Vanderbilt did their part.

It took 30 days for the application and underwriting process at Vanderbilt to be completed. They emailed me and called me to let me know what extra things I needed and to see if I agreed with some certain terms. The transparency of their lending process was good. Also, the rep was nice and she answered all the questions I had. Whenever I called and left a message, she returned my call in a timely manner. Furthermore, when their reps talked to me, they called me by my name. They emailed me information and continue to be friendly. Even when I had to call them to see what was going on with the closing, they gave me the correct people to contact if I needed someone else. They did a good job overall and it was a good experience.

Vanderbilt was patient with us in getting all the information together. It was difficult for us to get some of our paperwork and they helped us work towards that. Their specialist was really good and she helped us with anything. She answered all of our questions and was always there. And if she missed my call or if I left her a message, she was able to get back to us.

Go with Vanderbilt Mortgage. We originally had a loan for a single-wide that we went through the loan process. And on the day the home was delivered, we were informed that we could not put a single-wide in the location that we had chosen and we didn't know about that. So, we put Vanderbilt in a position where they had to redo the whole thing. They had to turn around and take it back. Vanderbilt renegotiated because we bought a double-wide, which is permitted, and we went through the whole process again and we got our loan for the double-wide. So, the process took twice as long as it normally would, but it went really smooth on both times. The reps we dealt with were very professional and the lending process upfront. Dealing with Vanderbilt Mortgage was very easy.

Vanderbilt worked around my schedule as far as my job. It was convenient and communication was excellent. All questions were answered and they explained everything very well. This was my first time dealing with anything like this, so I'm pleased with everyone. Everything was upfront and the application and underwriting process didn't even take a month.

I've had a very good experience with Vanderbilt. They were very quick and responsive. What impressed me the most about their staff was the communication. They talked to me over the phone and gave me advice on what steps I needed to take next. It then took eight weeks for the application and underwriting to be completed.

Vanderbilt is worth looking into and working with. The loan took us about three months and they always answered the questions I needed answered and we got a letter early on saying we were approved. That was maybe five weeks in. But then things kept changing and we did get different letters. We had to change the loan a little bit in order to make it work. Originally, the property was gonna be a part of the loan but we changed it to where the property wasn't involved and Vanderbilt was open about it. It was easy doing business with them.

The loan went so smoothly and easily, and it went really quickly for me. When I gave Vanderbilt my information, the people got it and before I knew it, all I had to do was go and sign the papers. It took just about three days and they were very nice to me. They worked with me and I was very comfortable. When I didn’t understand something, they would explain it very well and they would use words that I could understand. The person I worked with was really good too. The way she talked and handled herself was very professional. My dog had fallen through the floor in the trailer I was living in but Vanderbilt let me borrow money and now, I have a nice trailer and my life is a 100% better.

I was a first-time homebuyer so I wasn't really sure how to do things. So I had a lot of questions but I could call or text my representative at any time and he answered my questions. The people at Vanderbilt told me what I needed to do and the process took about three weeks. But I had to postpone the closing of the house because for some reason, they sent the wrong email. They didn't even send the one that was in the system. They sent a totally different one. They should make sure that they're sending the right things.

Vanderbilt was amazing. They did everything they possibly could to help us get closed because we were actually a little behind on it. There was a lot of back and forth because we changed sizes and manufacturers of the home a couple of times, so they had to write it a couple of times. But it wasn't longer than a couple of weeks once they got everything finalized and went from start to finish on that part.

Everything with Vanderbilt Mortgage went smoothly. I liked everything about it. Sherry, the lady I worked with, was awesome. I like her a lot. She made me feel she was gonna do whatever she could do to make sure we could try to get the loan to go through. She was very personable and she kept me informed about everything.

My loan application with Vanderbilt Mortgage was processed in seven to 10 days. Their process was as streamlined and lean as I could see it being possible, and I never felt like there was anything I couldn’t ask, and there was anything that they weren’t telling me. They did everything that they could and they had no unreasonable demands for documentation. And what they asked me from were not difficult items for me to lay hands on and get copies and stuff back to them. Their loan specialists were very helpful and they answered the questions I had. When communicating with them, all I had to do was pick up the telephone and call, and they are always back with me in less than four hours. If someone asks me about Vanderbilt Mortgage, I would tell them that they’re a good company and their rates were competitive. I would recommend ‘em.

Vanderbilt did really well on my mortgage. Communicating with them was very easy and they were very upfront about everything, no hidden anything. They met and worked with me, and I closed the loan within a reasonable amount of time. It all went really well.

The people at Vanderbilt were helpful and they worked with me. The first part of the process took me a little more than half an hour. Then for a while there, there was a back and forth in trying to get a hold of my employer but they kept on until they got a hold of him. They made sure they were able to get all the information that they needed. But before I heard from Vanderbilt that the loan had gone through, I had heard it from the home manufacturer. I wish I had gotten the final word from Vanderbilt. I really liked the person I worked with though. She was really pleasant and friendly. When she needed something, she would get back in touch with me to get it to her. She made the process good.

Vanderbilt did very well in helping me close my loan. The application and underwriting process didn't take very long and it seemed like they really had their act together. They weren't dragging their feet along for this or that and were able to send some stuff right to my phone so I didn’t have to drive the long hour and a half over there to the place where I bought the home. I was new to all this, so I told them from the get-go that I would have a lot of questions and they were right there to answer them. They explained every little thing to me, which is good and means a lot because you don't wanna be signing something and it means something else. I worked with Kim and Tanya and I was impressed with their knowledge and manners. They were willing to help you with whatever they can help you with, too.

Everything that went through was quicker than I expected. Tosh was awesome and very explanatory. He was pretty much on point with the numbers, and explained to me what was what. The girls that I have talked to at Vanderbilt have helped me out a lot as well. I talked to somebody last week and explained to them how everything was going because I was under the direction that when my husband did our closing, our first payment was August 1. She told me no and that they got us down for the first payment on September 1. She also told me that if we were nowhere in our home the week before that, we can give them a call and that they will figure something out because they want us to be in our home before we make a payment. So I’ve been really pleased with Vanderbilt.

It was easy doing business with Vanderbilt. The transparency of their lending process has been great. They helped me close out the loan by calling me and asking me to send a couple of emails. Their staff has also been very generous, and communicating with them has been easy. The application and underwriting process only took 10 minutes and the final approval took a couple of days.

The Home Center not being transparent about what we financed. Still, I’ve already talked to Vanderbilt and they’re supposed to be looking into it. Despite the issue, their application and underwriting process was super quick. It just took about two weeks and since then, we’ve had no problems so far.

Vanderbilt constantly stayed on top of any problem, any little thing, and any piece of paper that was not filled it correctly, or a section missed. Everyone, even the day we signed the papers, was really good about explaining everything. They sent me several e-documents and they explained to me what it was, the process of it, and what it was for. The reps would text, call, and email me and tell me what they need or what they need signed. They made sure they got everything needed to process the loan and they were fantastic. And on June 8th, they had everything ready to sign the papers.

Vanderbilt worked with me to close out my loan. Their customer service was good and it was easy to communicate with them. The terms and conditions were laid out pretty well and the application and underwriting process took about a month.

The process with Vanderbilt went really fast. They were very clear as far as the loan process and it all worked out very well. They were fantastic. They did a wonderful job in keeping me informed of what was going on and what money went where so it was all very understandable on my part. They called me when they needed me. My email doesn’t really work so they would send a text. They always had a way of getting a hold of me or vice versa.

Applying at Vanderbilt was a very quick process. Filling out their application took thirty minutes and underwriting took a couple of days. I applied on a Saturday and by Tuesday, I knew that my loan was approved. Then, their reps met me in the office and went over each paper with me. However, I got a robo-call from them. Normally, I don't answer robo-calls but I did thinking it was them. That is something that needs to be improved by Vanderbilt. The robo-caller gave me information which I have followed up with an email. Still, when I asked her a few questions, she guided me thoroughly. Also, working with their rep, Carol, was easier than buying a car. She was also the one who showed me the trailer and everything was excellent there. I recommend Vanderbilt.

The length of the application and underwriting process with Vanderbilt Mortgage was decent and closing the loan was quicker than we expected. The rep went through everything perfectly and we had all our questions answered, so the process went smooth. We communicated well with Vanderbilt during the whole process and it was really great. They’ve done everything well and I felt very comfortable with the process.

The application and underwriting process with Vanderbilt Mortgage took over a month. It wouldn’t have taken that long except for they didn’t tell me right away exactly what we needed, and it took me a while to get all the things together. The lending process can be a little more straightforward with what they need from the beginning or about what can be used. The loan is under my husband's name, but Vanderbilt lets me talk to them all the time. My husband works all the time, so they let me deal with all the conversations between them and get the things for them. They were really good about telling me and if he was gonna get something, and they would give me a bit of time to get to it.

What impressed me most about Vanderbilt was their reputation. I've heard nothing but good things about them and my family does a lot of business with them. Communicating with them was very easy because they do it in different ways, through email, text and call. They've also answered every question that I had. When I applied for a loan from them, the written part of the application took 30 minutes to do and the loan was closed in only 14 days, which was a very short amount of time. But the lending process was a little rushed and the closing went a little fast, and that scared me a little because of the big numbers and since there were lots of paperwork. But luckily I have family members that worked with Vanderbilt very frequently and they walked me through everything. Everything worked out beautifully and on a timely schedule, and I would definitely recommend Vanderbilt.

Vanderbilt Mortgage gave me exactly what I was looking for. The process took two weeks which was very quick. It was also easy to communicate with them during the process. I would recommend them.

The application and underwriting process with Vanderbilt Mortgage took about a month to be completed and everything went so smooth. It was easy to communicate with Vanderbilt during the whole loan process. I worked with Rebecca as my loan specialist and she would call me back. It went really good.

Vanderbilt Mortgage helped a lot. The application and lending process took three weeks to a month and everything went smoothly. It was easy to communicate with Vanderbilt. We did it by phone and they had a prompt callback. The rep made sure that I had everything in order, kept me posted and didn’t play games or lied to me about anything. I was completely satisfied.

Vanderbilt’s application process took 30 days but it was easy and the experience was fine. Everything went straight to the lawyer. Vanderbilt handled my business really great and the reps were good and they kept me informed. They were on top of everything and I would recommend Vanderbilt.

We did everything with Vanderbilt on the phone. The rep walked me through everything I need to send them and I had to go and get everything signed up with the notary lady. It was pretty easy communicating with them because every time I called, their rep returned my call. Everything with the process was fine. The application and underwriting process took about two days and the closing wasn't bad.

Our whole application and lending process with Vanderbilt Mortgage took two weeks, and it was a good experience. Closing our loan ran great and everything fell through.

We were approved for the loan with Vanderbilt Mortgage within two to three weeks and they worked very well with us when it came to closing it. The little glitch that I had, however, was when I called to see about the bi-weekly payment and they switched it to bi-weekly when I was just questioning it, so it delayed the process by a couple of days. That was the only little hiccup, but they got it fixed. It was also easy to communicate with Vanderbilt during the whole loan process. If I would call the number, they would get me straight through. They did not push me at all.

Communicating with Vanderbilt during the loan process wasn't difficult. They’re very courteous, friendly and they help people along the way financially. I'd recommend it overall.

Communicating with Vanderbilt during the loan process was very easy. Their reps had a hard time catching me but then they would call, leave messages and tell me what they needed. When I would get off work, I would answer their questions. Overall, they did an excellent job and I was very satisfied.

Vanderbilt kept in touch through the ones we were buying from and let us know what was going on, and they were good to let us be informed. Their reps called and they were very nice, polite and informative. They explained the process and we understood it. This was our first venture with a mortgage company and we appreciated all of their help and information.

We bought a mobile home and Vanderbilt came back with the best program. I talked to the lady who did the closing and another person from Vanderbilt by phone and I had no problems there. Everything went smoothly with the process and I have no complaints. We received an approval within two days and the whole process took four weeks. It was expected and that was fine. Also, there were no surprises and nothing out of place.

Vanderbilt was easy to work with and we enjoyed our experience with them. The application wasn’t very long between filling the application and then finding out we were accepted and going through all that. The process seemed to be very easy and as far as getting the down payment done and being able to set up the house, it also went very well. The reps were very nice, kind and professional. However, Vanderbilt told us that we were gonna have to pay in August, but it took us a lot longer to get our house set-up with us in it. They could be a little flexible on that because we’ve got two weeks to actually be in the house before it’s due. But they’ve done a good job of keeping us informed and knowing what we have to do.

Vanderbilt did well. We did the application and underwriting mainly over the phone and online and it was done in two days. They communicated with me really well during the process and they were two steps forward. Also, everyone that has called me and talked to me has been really nice with everything. When I had to change my down payment and stuff, the guy I dealt with told me that it was no problem and that he can do it. Then he went through it and everything was fine. It worked as so.

My experience with Vanderbilt is wonderful and I’m very happy with them. The application process took less than a month and the downpayment wasn’t too high. Their communication is good and if I have any questions, they are there to answer. The loan specialist was very nice and if she wasn’t in the office and somebody else was there, they would help me and take care of everything. They kept me informed and if they didn’t call, they would send me a text or I would get an email. Everything was very easy and simple, and I would recommend Vanderbilt to everybody.

It was fairly easy to do business with Vanderbilt. We came in on a Monday, and it was gonna be 9 o’clock that day which we will close everything, but we were sitting there for about four hours before we actually got to sign all the paperwork. Our seller forgot to put in our downpayment along with it. So she redid our applications and put our downpayment in there, sent that back into Vanderbilt and then we sat and it was almost 1 o’clock before we finally got the paperwork back. The whole process took about seven days. Our loan specialist was great. She was quick, down to earth, very informative. She also explained our questions really well. All the way around she took care of us.

The lending process with Vanderbilt Mortgage is great. The application and underwriting took about three weeks. I got FHA first then they switched it to a personal loan, so it was good. The loan specialists I worked with explained everything to me as well. I had some problems trying to understand what was on the financing at first, but they explained how it works and they went over on that with me. They were also upfront with me. However, whenever I called or needed an answer, I've had a hard time trying to reach them or trying to contact back.

Vanderbilt gave me what I wanted and it was a lot better than any loan I've ever applied for and got. The loan specialist that I worked with was a very friendly guy. He got everything the way I wanted it and explained everything to me. The processes took 48 hours at the most and I always got someone when I called. Vanderbilt helped me a lot and I was very satisfied with the lending process. My experience with Vanderbilt was great and I'd recommend them to somebody.

My experience with Vanderbilt was good. The process was a little lengthy but it wasn’t their fault. As far as what they had to do, they moved pretty quickly. We had several people that we worked with because they have different people do different things. We were always treated with respect and they were all professional, caring, and courteous. Laura was the one that finished everything and she was a great girl. All four people that we worked with was awesome.

It took me three weeks to a month to go through Vanderbilt's application and underwriting process since I was very busy. I had two jobs at that time and it took me an extra week to get all the paperwork together because of my job schedule but they were more than flexible in waiting on that. When you fill out the information for the house, we had to fill out multiple documents that were the same things, like the confirmation for our jobs. We had to wait the longest because I had to put in more paycheck stubs to show to two different people. It would be better for them and the client if they do it all at once because it’s just one straight shot. But everything else with the process was very fast.

Vanderbilt Mortgage worked with me in every way and it was easy to communicate with them during the loan. Travis was my loan specialist and he was very helpful. And the transparency of the lending process was great.

I went with Vanderbilt Mortgage for a loan on a trailer and they showed me the papers, I read them and then I signed. I was approved and then they showed me a new trailer. The application and underwriting process took until the next day. I talked with the manager, a man named Nick, and a saleslady and they made sure I got all the answers I needed. They showed and sold me the trailer and they were both very nice. When I asked a question that the lady didn’t know the answer, she went right then and got with Nick, and he came out and explained the situation to whatever my question was and that was fine.

Vanderbilt's loan process was easy and the process took two weeks, which was super quick. They also tried to get the percentage and payment right where I was okay with. The only thing that I have an issue with was, Vanderbilt told me that the downpayment would be a certain amount but my calculations added differently than theirs. So I sent an email and asked and they told me that it was right. I then had to get a cashier's check for that amount and I took it to them. However, when I got there, it was actually an overpayment.

The loan specialist that I worked with was great. She explained everything in lay terms. It was very easy for Vanderbilt to get all the information and everyone worked with me when I missed anything. They kept me up to date where I was at and then what the cost was.

The application and underwriting process for Vanderbilt was easy and took a couple of weeks which was a little bit shorter than I thought. I was Johnny-on-the-spot with everything I needed so they just took it and ran. The people who I worked with at Vanderbilt were very sweet and kind. This was my first home-buying experience and I didn’t know a lot of what to ask. So as the questions would come up in my brain, I would call and they would answer it. I also had a few problems with their website when I couldn't figure out how to do an auto-draft so I made my first payment on the phone and then set up my auto-draft. And except for one little question I have about the discrepancy in the amount where I thought the loan was 92 and it ended up 96, Vanderbilt was great. I've been satisfied with them up to this point.

The process overall with Vanderbilt Mortgage was really quick and easy. It took about two to three weeks. The only issue I had was once I got to the underwriting, the communications seemed like it broke down a little bit. They were telling me I would get weekly updates on where we were at and how close we were to closing and I didn’t receive any of that communication. My loan specialist, Laurie, gave me the information that I needed. However, I would have to reach out to Vanderbilt instead of them proactively reaching out to me. Nevertheless, everything else was pretty flawless.

It was very easy to conduct business with Vanderbilt and the lending process went fine. It was a very smooth transition closing our loan. The loan specialist was very helpful. They also did something for us. Since Vanderbilt had a lot of delays getting everything set up, they put off the first payment for a month.

Vanderbilt's application and underwriting process took way too long. It was almost three months. It seemed like they would ask for the same thing six to seven times. Even when it came to my IRA with Morgan Stanley and all my retirement, they wanted to see all that stuff so we sent it to them and they would ask for it again. Contacting and having to talk to them as well as conducting business with them was easy. They were all very kind but repetitive. It just seemed like I was in a hamster ball going in circles.

Vanderbilt did a great job. They made the lending process simple and as pain-free as possible. The application and underwriting process took about two months. Diego was my loan specialist and he was very helpful. When I first applied, he called me about some of my options. He also verified a few things and sent in the paperwork. It just went step by step and smoothly. Diego moved me over to the next level which was the actual closing. Everybody was very good and professional. They knew exactly what they were doing. I really appreciated Vanderbilt.

Vanderbilt had a step-by-step process in order for us to close the loan. Once we were pre-approved, they started checking everything and then they got us approved. The process took a couple of months, but it wasn't a draw-out process. It was just a timing thing, and the process went well and was relatively smooth. Once they had me in touch with a particular person, the communication wasn't a problem. But the original loan officer they had set up with me was a joke. He would call and leave a message but when I returned his call, he would never be there. He wouldn't return my calls either. Finally, Britney started handling it and it was fine. When I called, I was able to get in touch with her or she would return my call. She always asked if we had concerns and overall, it was easy working with Vanderbilt.

Everything went well with Vanderbilt, and the application and underwriting process only took two weeks. Then, every time I have questions and concerns, their response has been fast. Vanderbilt also helped me with my approval. There were a few things that they were willing to pay off at first, but I was able to handle it. The fact that they were willing and able to help me out with it was great.

I bought a mobile home when I first joined the Navy probably about 20 years ago and Vanderbilt did my loan back then, and 20 years later, the service is still outstanding. The application and underwriting process with Vanderbilt took a short period of time. I got a pre-approval before I started looking so that made it great when I got ready to pick a house. The process was good and so were the people there. When I've had to make changes and wanna add something, they were accommodating in making those changes for me. Everybody would call every step of the way, introduce themselves and give me their phone numbers. They return phone calls within that day, and if not, then they would call the next morning.

Everything worked out good with Vanderbilt. They've done about all they could do to help us.

Vanderbilt Mortgage worked really well with me and everything was perfect. The application and underwriting process took only about two weeks. And the whole loan process was straight, smooth and wasn’t difficult at all. They called me when they said they were going to call me and they made sure everything was going right. I talked to them at least once every day until everything was done. I’ve also told people about Vanderbilt Mortgage.

I’m glad that my loan with Vanderbilt was all taken care of and my experience with them was good. Tad was my beginning person and I had no problems with anyone I spoke to. Their application and underwriting process didn’t take long, but it took us a long time to close. I had to sell my house in Virginia and once I did, it was a slow process to get everything done before I could get the house that I bought and get moved in. At the time, Vanderbilt was emailing back with my daughter more than me and they did that quite a bit. The transparency of their lending process was good and in the end, things worked out.

The Vanderbilt representative called and went over the insurance with me and she told me to call the number she gave me if I had questions or if I needed anything. The application and underwriting process took a couple of weeks and everything was fine.

Vanderbilt's application and underwriting process were really good. I liked how the process moved really fast. And, their reps were very excellent. They got on their job and they did it. It has been a great experience and I’d recommend anybody to Vanderbilt.

The application and underwriting process took about four months from October until January. Vanderbilt worked with us on the closing. But I was upset because it took so long and I was going in debt further and further every month while they were doing. But they were waiting for my house. My contact said I do not have to sell my house first to buy that. I’m qualified for it before they do that but they kept waiting. They would keep calling for me papers that had been sent to them or to send somebody and somebody did not share them, and so it was me having to do papers two or three times for different people. And I had no computer and printer, because they got locked up in January. When they want some information and it’s gonna go to two or three people, make sure that the two or three people get the same information.

The application and underwriting process of Vanderbilt Mortgage took too long to me but they explained everything fine to me. It was easy working with them to close the loan. I got a translator and I felt good in my interactions with the loan specialist.

My house burnt 13 years ago and I lost everything in it. I lived with my son for five years then I lived with my sister for seven to save up money to pay for the down payment on the trailer. I didn’t think I could get it, but when I went in, Vanderbilt said that I was qualified and that my credit was better than everybody else’s around here, which surprised me. They really helped me, too. Their rep, Debbie, did most of the work and she took good care of me. It took about four to six weeks for my loan to be able to get processed and for me to go over and sign everything. Then it took 11 months before I got electricity put into the trailer. I’ve been in the trailer for four weeks now and I really love it. I’m also happy that I finally got my own home. I’ll be 75 in another week and it meant a lot to have my own home and have my pictures and everything in it where I could leave to my kids and my grandkids.

Vanderbilt Mortgage did awesome. They mainly had issues with my job and they went a different route. But the process was pretty good overall and they answered every time, and it took about six weeks.

The Vanderbilt Mortgage underwriting and application process took longer than a week. Their reps called me a couple of times to get information about financial stuff to help close the deal. Then we did the paperwork at the lot of the trailer place itself. Communicating with my loan specialist and conducting business with Vanderbilt were both good.

Vanderbilt did a good job and I was awfully proud of the way they handled things. My credit went through in about three days and by the time everything was said and done, it was a month, which wasn't a problem. I'm the type who doesn't get in a hurry and wants to have things done right and they took their time and did the process the way it was supposed to be done. I’ve been through a lot of loans and things roundabout through the years and I kept up with the paperwork and everything they sent me. It worked out great and their team was also extra nice.

Once Vanderbilt Mortgage approved the loan, it went pretty good and it just took a while to find a trailer that they would let me finance. I worked with so many people on this transaction of getting this trailer because I had four people who called although I would have liked to have dealt with one person. But it was alright and I had no complaints. I got a problem because my payment was gonna be later in the month and I'm on this fixed income. I get paid on the 3rd and they got me set up on payments on the 1st. So, I'm automatically going to be late on making the house payment because of that. I talked to somebody who told me to call somebody else. I’m not really good on the phone and I want to get my payment moved to a different date. But I'm tickled that they gave me a loan and set me up. It was my first time buying a new home like this and there was no problem getting all the stuff. It was incredible.

Vanderbilt called and made sure everything was okay on our end and that we understood everything with closing our loan. They touched base a lot and they’re extremely friendly with helping figure out what we needed to do. It was easy to get in touch with them. The loan specialist walked me through the entire process of how the application works. And then we had to down what all the payment included, the escrow and the insurance. She was extremely nice and knew all the answers to what I had to ask. It was great conducting business with Vanderbilt.

All of our experiences with Vanderbilt Mortgage were good. Their reps were great. They did everything they could to close our loan and kept in contact weekly through the process. Although it took a while because we changed our minds about which house to buy.

The entire loan process with Vanderbilt Mortgage was all pretty easy. Their application and underwriting process took less than a month from the time I applied to the time we were approved. Their procedure was standard but they frequently contacted me and made sure I knew what was going on. They were very easy to get a hold of and got questions answered if there were any. There wasn’t much work with them and they just let me know about the important dates and what I had to do.

The Vanderbilt Mortgage application and underwriting process went through smoothly but it took a little bit longer because it was a multi-purpose loan. Any time there was a question or I needed to be informed of anything, someone always got in contact with me so it was a pretty easy transaction. Whenever a concern came up, we found a resolution together to work through whatever problem it was. There was a lot of phone tags when trying to contact them but it was expected so, it went well. Someone always got back to me and if ever I had a question, they were able to answer it for me and they were quick to respond. Also, the lending process was done very professionally. Vanderbilt should keep up the good work.

I was well-pleased with Vanderbilt. Their reps did good and they were easy to talk to. I was well-satisfied with them.

I filled out an application with Vanderbilt Mortgage in early March but I closed in mid-May. They need a bit of work on their communication. When I had missing things or was waiting for stuff to go through, I didn't get a phone call. I always have to be the one to call. But everything else was smooth. The person that I worked with was easy to work with, and their lending process has pretty good transparency.

The process to get the loan went real quick, but the process with the paperwork went very slow. We had to deal with eight different people and every time it changed hands, we had to do the same paperwork over and over and over. It got to where I was just ready to throw my hands up. It seemed like every time we turned around, we were dealing with somebody else. It was aggravating. The loan officer you started with should be the one you would deal with through the whole process. But it was easy to communicate with them. Jeremy would call and let me know where I was and the next steps.

Vanderbilt Mortgage is a really good place. They know what they’re doing and they don’t try to make it complex in any way so that it’s better to work with for both parties involved in it. The application process was really quick and easy. It took us about a week of actually working with them. However, we had a hiccup on an aspect on our end with the land to be replotted and that part of the process took about a month. Still, they worked with us as far as making it better for us on everything that we were working on. Getting my loan closed by Vanderbilt went smoothly too. They have really good customer service and were really polite about everything. I had questions about some of the numbers and they explained it for me so I could better understand it.

Vanderbilt is awesome. They allowed me to wait until I sold the other home so that I would have the down payment. Being a single mom, saving money is just not all that feasible, which is why it took a little longer. But I never felt pressured that I had to hurry up and come up with the down payment. I was worried that there was not more follow up with the homeowner's insurance. I had to have a little more insurance than what was there because I had a dog. I had to go back and use that same homeowner's insurance company. Everything was done and closed but nothing was mentioned about how long I had to get State Farm. Unfortunately, State Farm couldn't proceed until the under pending was put up. Now, it's finally up and my first-month mortgage is already due on the first and I'm assuming I'll have to stick with that insurance, so I have to quickly get it covered.

My experience with Vanderbilt was great and I certainly appreciate them giving me the loan so that I can get my new home. The people that I dealt with told me everything I needed to know and called me out to make sure that the process went smoothly and all the information that they needed to have was in. They also let me know what was going on and if I had a question, I called them and they helped me with my question. Also, whenever I called and didn’t get somebody, they call me back right away. We had some miscommunication but they called me and they helped me straighten it out. However, something happened and we ran out of time so I had to do the process again.

Vanderbilt communicated well. They called me every time I expected them to call and I never had any problems. They called me two days after I applied for my loan, and they approved me. They told me how much my payment was gonna be, how much my downpayment was and how much the loan was. And then, I called them twice to see how it was going and they answered my questions well. Then they called me and told me it was ready to be closed. They got the loan to the amount that we wanted to pay them on, and they got us little to no downpayment. It was two weeks by the time we did the application and closed it, which was faster than we expected. They did everything promptly, we got all our stuff turned in and they got all their stuff worked out.

The lending process with Vanderbilt was quick and smooth and they were upfront with all the fees and processes. It was easy to communicate with them too. At first, it was through calling but at that time, I was working nights at the hospital and it was difficult for me, so that's when we started emailing and texting which was a lot better on my schedule. The loan specialist worked around my schedule instead of what was convenient for her. I got off at 7:00 in the morning, so she used to call later in the evening instead of early in the morning. And that impressed me a lot. Also, if I needed more information or she needed more information, she'd contact me. The application and underwriting process took less than a week and overall, it was really easy having business with Vanderbilt. I'd recommend them for anybody that's starting out.

Vanderbilt Mortgage really worked with me. They called me, talked to me, and told me what I had to do and pay. When they called me to say that I got the loan, I was shocked. It was speedy, and the process wasn't difficult at all.

Vanderbilt's loan process was really fast. As far as I'm concerned, Vanderbilt is a very good company with the way they treated me twice. We tried last year to get a loan and they okayed me really quick, but we didn’t get anything put together that time. And this time, they did a good job. They did proper researching and took care of their customers. Their reps were excellent. It was always easy to communicate with them. They knew their job and they did good. I’ll always recommend Vanderbilt.

Vanderbilt was quick, easy, and efficient in getting the loan closet up. They told me what I needed to do to help the process and the communication with the loan specialist was very easy. The application and the underwriting process took three days.

I am writing to say how pleased I have been in my dealings with Vanderbilt Mortgage. They have kept me informed every step of the way and answered all my questions openly and honestly. I would say to prepare yourself for a long process but feel very strongly that it is the regulatory process versus the mortgage company itself. The application process was easy and all emails regarding loan status were followed up by a mailing. No service was performed without my agreement, i.e., appraisals etc. I would recommend them if you are considering a land home package on mobile homes.

Vanderbilt is a good company to work with and when I got a hold of the right people, they were all good and very helpful. It was easy to communicate with them, they answered all my questions and I was impressed with their friendliness. The application and underwriting process took a month and a half to complete, and my experience was good. But maybe they could assist more on the insurance side of it. They needed something really quick and I didn’t know about it until the last minute. And so, they should let people know about it so they can have more time to look for it. Also, I understand I had to work with a lot of different people for one thing to the next thing, but sometimes, I ended up contacting the wrong person. I wish there was some way to have someone to contact at one point in time.

The application and underwriting process with Vanderbilt Mortgage were extremely easy. Their people were very professional and courteous. They explained the step-by-step process, what everything meant, how the loan was going to operate, the money that would be paid in and how it will go toward paying the principal and the interest. We never even had any questions along the way since they had already answered everything before we had a chance to ask. Also, they called frequently to make sure we didn’t have any questions or if we needed them to help us with anything. The lending process went very smooth for us. We were very fortunate. We were impressed with the genuine sense that they really cared.

Vanderbilt Mortgage's application and underwriting process took about a month and a half. A young lady and a young man were there the whole time and they helped me get the loan. They also kept in touch to see how everything was going. Overall, everything went fine with Vanderbilt.

Vanderbilt went for an FHA loan and it took several months, then the FHA disapproved it due to me not having water on my lot. None of the reps addressed that until we had to reapply for a loan. I would have thought all those people would have noted that one. We had to go with a different type of loan and it took forever to get that done. But everybody's been nice other than that little egg we had. We've been at it since the first of February and it's all approved, and we're about ready to move in the house. We’re looking forward to getting moved in or out in the next week or so.

I had to be out of my apartment at a certain time plus I didn't want to add my land in and Vanderbilt worked with me within the time frame I gave them making sure that everything went through on time. The application and underwriting process took about a month to complete. It was very easy to communicate with them during the lending process and they did a great job. It was just phone conversations and emails back and forth. My loan specialist was Britney and she was really friendly and helpful. If I had a question, I would call and she would usually address it right then and there.

Vanderbilt Mortgage helped a lot. They had the lowest interest rate. At 7.52, that was unbelievable, but everybody else wanted 11. The guy I talked to was fantastic. The guy answered every one of my questions. He gave me the best interest rate and we closed pretty quick. He got right back with me and we talked every couple of days just to stay in touch about what was going on and stuff like that. All the other people never called and said, "Hey, we're doing this, we're doing that." Better give Vanderbilt a call if you wanna save some money.

The application and underwriting process at Vanderbilt took less than a month. They were very kind during the lending process. The rep walked me through the computer and it was fairly easy to conduct business with them. The only thing I don't have is the deal, a monthly statement that's in my mortgage. I don't even know where to send it to. It's coming due but I haven't received anything in the mail from them. But overall I'm satisfied with Vanderbilt.

Vanderbilt wasn't very informative and it was very hard to get a hold of my representative to ask questions. They could have been more informative from the start as far as what areas they would provide the loans to. Their price was decent enough but wasn't ideal and I wasn't informed when it went up. Other than those issues, everything else was fine.

I asked for a two bedroom but I couldn’t get the loan and downpayment without getting the three bedrooms. Still, communicating with Vanderbilt was good and easy. The application and underwriting process took about a week or two and they did what they said they were gonna do. Everything about my experience with Vanderbilt went pretty good and I’d recommend them.

Vanderbilt was very helpful and easy to work with. When the person that I initially worked with went on vacation, I had to work with somebody else and they had to pick up where that last person left off. But they were able to get it all approved. They went through and got everything together. At one point I asked them to rerun my credit because I was one point away from not having to have a down payment. But it still worked out fine because they were able to work things out towards the down payment. And I was grateful for that. They were able to get me approved for the bi-weekly process where it would save me $100 a month, which is nice. And the loan specialist that I worked with was very nice, very friendly, and seemed very eager to assist me however he could. It was a good process and it went very smoothly overall.

It took two weeks to complete the application and underwriting process with Vanderbilt and it was pretty good dealing with the specialist. Also, this location is a little better and the lending process went smoothly.

I called the place where I bought the home, Vanderbilt contacted me and I gave them a little information. It took a couple of weeks for Vanderbilt to give me a call and give me an approval. I was going in and out of the hospital a lot at that time for minor stuff so time got stuck for me a little bit. For the type of loan that I got, there wasn't a whole lot of customization to it, but they gave me a decent interest rate. It was a little higher than what I was hoping for but with the amount financed, it wasn’t bad. They kept me informed and everything was great. Though the home-buying process and getting the home from the people who got this set up took forever, the loan process was really simple and took a week and a half from start to finish. I couldn't have asked for an easier process.

I needed a mobile home loan and I’ve never heard of Vanderbilt before, but the mobile home company uses them. The application and underwriting process took about two weeks, which was quick. A representative who sounded like an older lady called me and we went through everything. She told me what I needed to know and what was gonna happen, which it did, and it went very well. The loan specialist was a very friendly young lady and she would call and send me texts and emails. She was efficient and she kept me informed all the way through. I didn’t have a whole bunch of questions but she answered them all. She told me what they needed if they needed anything, and it went really smooth.

Vanderbilt's lending process was easy and they provided good service. The application and underwriting process took a few weeks. They stayed on track and closed my loan quickly. They worked on paying off the loan. I could always call and get somebody on the phone. I didn’t get an automated system. The reps were pleasant and friendly. They always took time and answered any questions I had. If I didn’t know what was going on or anytime anything changed, they would let me know and they would send me a letter.

The application and underwriting process took a month because Vanderbilt doesn’t have an office here in El Paso. During the lending process, they went through everything but they haven’t come through yet. Other than that, the loan specialist was good and everything was fine in interacting with him.

Vanderbilt helped me out and was patient with me. They would call me when I was on my lunch break so, I had time to talk and go through some stuff. Also, their loan specialist did good in answering my calls and emails and would come back to me within 15 minutes. She was there and the process took about a month Overall, it was easy to conduct business with Vanderbilt.

The Vanderbilt Mortgage rep that I dealt with was very professional, quick and concise. It was pretty easy to get a hold of her and most of the time that I had a question, she had the answer right away. The whole process went pretty quick and flawless.

The application and underwriting process at Vanderbilt was extremely quick. It took a little longer but that’s because we had to adjust the signers. We added my mother-in-law to the loan to help with the debt ratio. So we had to do it again but that was our fault. Then we got our congratulation phone call on a Tuesday late afternoon and Friday morning we were signing on the closing. So they expedited that wonderfully.

Vanderbilt is great and very easy to deal with. They were really good with us and they walked us through everything we needed to do. And if it hasn’t been for us, the application and underwriting process wouldn’t have taken long. It took us a while to get our downpayment in. We were in a price range, so they really helped us get something within that price range. Laura was our loan specialist and she was awesome. She kept us up-to-date on everything that was going on, calls us, and checks in every now and then. She had a great personality and has done great. This was the first time that we had done anything like this and she helped us with anything we needed, particularly with the paperwork.

I was getting the short end of a deal on the house I was renting down where I was so I really didn’t have any other options but to move back here. I had been wanting to move my home back here behind my dad's house for a long time and I wanted a brand new home. But I didn’t think I was gonna be able to do it. I tried to buy a home myself before and it didn’t go well with the company in the way they acted. My wife didn’t have a real good credit score either. In the end, I applied with Vanderbilt and they helped me out when a lot of people wouldn’t. I had zero problems with them too.

Vanderbilt Mortgage's application and underwriting process took a while to be completed. But, they helped get me approved and they worked with me in any way they could. Getting a hold of them was easy and Jamie did all the work for me. She was also sweet. There was a time when she was on vacation and I didn't know then. So, I left messages and when she got them, she called me back that she was on vacation. Transparency was all right, too. Nevertheless, I wish she'd gotten payments lower. I'm educated well, but I don't understand how they got $120,000 when I had $42.000. I found there was an addition of $45,000 on top of that. Still, they're nice in doing business. I'd recommend them.

We put the loan application in in February and the loan was tied up by April so it took roughly two months. We had to wait for the trailer to show up to close. I was in Wyoming and they were in Texas so I had to schedule it and go down there for the final walkthrough. Vanderbilt helped quite a bit in closing the loan. I knew what I needed as far as the paperwork went, but this was a different process and they were able to walk me through the loan and tell me how the trailer works versus a house and what papers were to be filled out.

I really liked Vanderbilt's process and I would refer family and friends to them. But there could have been better communication. I had a whole bunch of different people calling and maybe there could have been just one main person. Also, every time I called Vanderbilt, I got an automated system and it was hard. I would try to get a hold of one person and then they'd pass it alternatively from one person to another. It was frustrating. Then one time, I called Chris, the loan officer in charge I knew, and left him a message but it took him a couple of days to get back to me. That was the only issue I had though. That aside, he was a people person and I really liked him.