Vanderbilt Mortgage Reviews

I submitted all the paperwork and everything I needed to submit to Vanderbilt Mortgage and they took it from there. They sent me enough paperwork with their number on it so I could contact them if I had any questions. The rep was a sweetheart and she was very understanding. I told her that I was not in my home yet and we were still waiting on things on the zoning end so I don’t know when I’m gonna get into it. She told me that we would be pushed back until March for my first payment. I’ve had a couple of phone calls from them for general questions and it has been an easy process with Vanderbilt. Everybody has been very friendly.

Vanderbilt has been awesome and very helpful. They did everything in a timely manner. I got approved in five days and closing the loan didn't take too long. In November, we went to the attorney's office and closed there. Communicating with Vanderbilt was easy and they called me about any little change. They were very informational. They told me to the point about everything that happened and what would go. They explained everything from what everything was. They also called the seller to get them to go faster so we could move into our house.

When I couldn’t get through to my realtor, Vanderbilt Mortgage managed to. And that was convenient. Vanderbilt also returned all my calls, which was wonderful, and they laid out everything on the line including how much it was gonna cost and what I had to turn in. They did everything I needed. I knew everything about the process right up from the front and it didn’t change. Also, the process took about two months and it wasn’t very long.

The application and underwriting process I underwent with Vanderbilt Mortgage took all year. The work took so long that we had to switch the insurance and everything else in order to get everything straightened out. I got a little irate back there once but we got through the process. Vanderbilt had it by their rules and did the best they could. I appreciated it. Their loan specialists also did well. I'd recommend Vanderbilt Mortgage.

It took a couple of weeks before we got everything and Vanderbilt worked with us. We had a deposit, a downpayment, and everything. It wasn't a big process for the amount that we put down. But they should wait till the person is in. I didn't like the idea that I gotta pay a note before we move into the house. We still haven't moved in yet and we've had this house since November. I gotta pay a note next month and I'm not even living in the place yet. I couldn't get them to change it. That's the only thing I didn't like and other than that, communication with them was pretty easy. They gave us the names and the numbers of whoever we need to speak to through process. The rep we worked with called us a couple of times to find out was everything going well and it was. They did a reasonable and pretty good job. I would go do it again.

Vanderbilt had the best interest rate, and they were offering to give me what I needed. They’ve been very helpful and it was also easy to communicate with them. My experience was great.

Vanderbilt was responsive on every question I had. I talked to two different people and Britney was the one I dealt with the most. She was very helpful on everything. The underwriting process was not long at all. They got back with me immediately. Everything’s good so far from when I dealt with them.

Everybody at Vanderbilt was well-educated and knew what they were doing. We had no issues. Communication was good and everything was smooth. Vanderbilt was the same one that I have with my ex. They were easier to go through with the loan and taking out my ex’s name, and then getting me on my own. I would highly recommend them due to the customer service and the knowledge, and the area and criteria where they work at.

Vanderbilt did all they said and they closed the loan. I didn't have problems with the lending process and it was easy staying in contact with Vanderbilt. They were fine.

I started the mortgage process with Vanderbilt about a year ago. I had an issue with budget and financing, debt-to-income ratio, finding a house that was of value, but Vanderbilt stuck with me the entire 17 months through the process. After getting budget and financing, they said application and underwriting process would finish after two months, but it was already done in three weeks. Vanderbilt very clearly laid out all the terms and conditions of my loan.

The application and underwriting process with Vanderbilt took two weeks to be completed and everything went smoothly in closing the loan. There were no hiccups. Also, every time I've called, they've been awesome. The customer service seems very well.

I live in Virginia Beach and I financed a home in North Carolina. Vanderbilt was really good back and forth between the seller down in North Carolina and me up here in Virginia in getting things done and with the different things that they needed. Also, they were very patient for me to able to find the time to get down to Carolina to do it. All of the people at Vanderbilt were great to work with and communication was very easy. All I did was pick up the phone. It was like four people that I worked with and as soon as I called and gave them my name, they all knew who I need to talk with and which of the team that I needed to talk with, depending on whatever question it was that I had. I don't think I ever had a question that they couldn't answer and I had very few questions because of the process and how it went and how they explained things. If anybody needs a good company to work with, Vanderbilt would be the one that I would recommend.

Vanderbilt's application process took about a month, which was fine. Everything went smoothly. The person I called to check up and make the loan was very helpful and walked me through the process. They checked up on me almost every other day and we communicated through email. I would definitely recommend Vanderbilt Mortgage to friends and family.

Vanderbilt Mortgage worked with us as quickly as they could to close my loan application. The application and underwriting process took less than a month. They gave us a lower down payment and the loan specialist was easy to get a hold of. The overall lending process went really good.

The application and underwriting process with Vanderbilt Mortgage took a couple of months to be completed. It took a while and I wish they were faster. I had been having trouble with my history at work and Vanderbilt helped me with it. They also lowered the payment. The loan specialists were nice and helpful, knowledgeable, and helpful with the stuff I didn’t know. They were responsible and they responded really quickly.

Vanderbilt Mortgage was in constant contact. They called me personally to ask me questions and tell me what all they needed, so that I could get them the information. I always knew what they were doing. Also, I always knew that my loan specialist was working on my loan. Vanderbilt did everything great.

Vanderbilt's application and underwriting process took two weeks or less. They were helping me try to get everything to work to close my loan. The lending process was pretty good. It was just a little difficult because I work out of town, so it was kind of complicated. My loan specialist was good, too, and he was always there to help me. They helped a lot with everything and they answered everything.

I'm very pleased with the transparency of Vanderbilt's lending process. The application and underwriting were completed in 3 months and doing business with them was very easy. They worked with me any way they could. They also provided me with different options to get my other debt paid off, so that way, I could get the home loan that I needed. Communication was very easy as well. They stayed in very good communication with me as far as what were happening at different days. I spoke with so many people and everyone was very thorough, kind, personable, and gave me all the information that I needed that time to proceed with what I needed to do.

My sister and I went under Vanderbilt’s loan and they worked well with us in closing it. It was a lot of back and forth and they could have done a little better. I worked with five different people, so that was kind of a hassle. My sister just moved here in Texas and since we were working with so many different people, they weren't getting that through that it was a transfer and it wasn't a job switch. So, that was holding up our process of paperwork and it set us back a month. Still, everything else was perfectly fine and everyone that we worked with was very friendly. They got back to us within the day when we had questions.

I got calls from Vanderbilt at work and I would call them back and they will put me to the person that had called me that needed to ask the question. As soon as they would ask me for something, I'd get it to them right away. So within a month, Vanderbilt had everything that they needed and as soon as I got them everything, they let me know that I was approved. The process didn’t take very long.

I went through my home builder company to do a loan with Vanderbilt and it was really easy. Everything went like clockwork. Whatever the credit score, once they're inside then it has a whole lot less to do with it. The Vanderbilt representative was also as nice as he could be and he called me 2 or 3 times. He and I corresponded and he talked on the cellphone. The application and underwriting were completed in 2 to 3 weeks and the lending process was very simple. I had a very good experience.

The application process with Vanderbilt took three weeks to a month. Everything went well and it was easy. There was a mix-up in between a couple of people at Vanderbilt, me and my old lady, Melissa. A guy called here the day before and I talked to him. He told me that it was okay for Melissa to talk to the people at Vanderbilt. The next day, Melissa called about something and the lady rep told her that she couldn't talk to her because she wasn't on the list. Vanderbilt could have been more understanding about me working, Melissa being here and having to make the phone call, and me okaying some of the stuff. But other than that, the rep who we talked to was awesome and he kept us well informed. I've been talking to him this past week and he helped us tremendously. Vanderbilt treated us better than the other companies did. They were very nice and treated us like somebody. We appreciate that.

I want to thank in a special to Amy and Vanderbilt, for the help they give me with my payments, she made it easy and she understood my situation that I'm going through. I don't have words to express. God bless you, and we thank you, my mom, my dad from heaven and me we thank you from the bottom of my heart, thank you so much for I wonderful customer services you give me, you a great person and they only have 5 stars. If they have more you deserved them.

We had a nice experience with Vanderbilt. While the application and underwriting took a few months because we encountered a couple of issues, we were approved with a loan fairly quickly. Everything was fairly easy too. We put our down payment down and then we waited and signed the papers. It was also easy getting a hold of the people when we needed to speak to them. We were communicating mainly with the home builder company and they were communicating with Vanderbilt. My husband was emailing someone at Vanderbilt and they got back with him fairly quickly.

Vanderbilt Mortgage closed really quickly, and I love that. But I had to close twice. The first time I closed, I was going to tear my home down. It was great. Everything was cut-and-dried, just right on the mark, and it was exactly what they said. The second time I closed, I had to add in a septic tank, and it was not so great. The home place that I was buying from dropped the price of the home to $15,000. But the Vanderbilt rep was rude about it. He told me that he was just gonna cancel my loan out since I wouldn’t negotiate the price with them. That was kind of rude on Vanderbilt's end because they're the mortgage company and I was telling them immediately that my home price has dropped.

I was quite shocked when we first started looking at homes and then we were encouraged to go ahead and fill out an application to see where we would be at. We went to Vanderbilt on a Friday and we were almost completed with the application and underwriting process by the following Monday. It was a simple process and there weren't too many questions other than employment verification. There were no glitches in the system and we weren't prepared to be accepted too fast. The loan specialists were very friendly and eager to help. Communication was also very easy with them. My wife had questions and they answered them quickly. One of the reps always got a straight-up answer. Vanderbilt is easy to work with and I would recommend them to a friend.

Vanderbilt worked in every possible way they could to help me get things done. The proper paperwork weren’t done when the property was bought and took a little longer than it should have. Once that was done, the application and underwriting process didn’t take very long. Also, everything in the process was smooth for my end. Staying in contact with Vanderbilt during the process was easy. They responded pretty quick. I worked with two of the loan representatives and they were both great people and easy to get along with. They helped me well and how fast they got everything to me was impressive. Vanderbilt has good people to work with, and they work with you just as well as anybody else.

The Vanderbilt application and underwriting process took about a month to do. They worked with me to get my loan closed in a pretty decent way. Everything worked out fine with me. Everything was pretty much kinda laid out right there. Communicating with Vanderbilt during the process was not hard at all, too. The loan specialists helped me out, and they were always right there. If there was anything that I didn’t like it was the APR. Overall, however, the experience was fine.

I've used Vanderbilt for a second time and it's been a good experience. The application and underwriting process took only a couple of days. Everything was done within the business hours, went really smooth, and was quick. Communication has been good too. I asked the reps if there was something that they could help me with on my interest rate and they worked with me. They gave me the special rate. I was satisfied with the lending process and I have already got into the home. Vanderbilt has been great and I would use them again.

Vanderbilt did everything when we got a loan from them. The application and underwriting took about 4 days and my daughter and I signed together. Whenever they need to answer any question, they would text me or my daughter. All of them there were nice. Josh came upfront and said that we would be approved for the loan. He also knew what we have to pay and what I have to have. He did good. Everything was clear too. I'd recommend Vanderbilt to a friend.

The application and underwriting process with Vanderbilt Mortgage took a couple of months but they did a good job of closing the loan. They looked out for me. I had a lady who had to talk to my boss and get everything. So, it took a while to get in contact with him because he didn’t recognize the number but they did excellently. It was easy to get to someone if you know who to talk to and the rep worked with my schedule. It was hard for him to get in contact with me since I was on a base. I couldn’t handle the phone and by the time I get off, they would be closed. So, he had to stay for at least 30 minutes and talk to me. I appreciate that and he did a good job. I felt like I had to reach out extra sometimes but if I missed a call today, someone would call back tomorrow.

Vanderbilt's application and underwriting process took close to two months. The closing was very simple. I told them the challenges that I had, and they found solutions to it. We had a challenge because we had a home that we had to do a deed in lieu on. It is in a very difficult area in Tulsa, and it was getting robbed on such a frequent basis that there wasn’t much left, and we tried putting people in it, and they'd come home and find the thieves in it, and we couldn't do anything. That was four years before that, and so they asked us to do a deed in lieu. The banks wouldn't touch us, as a result of it. They said, "You have to get the company to drop," and the problem I had was nobody could tell me how to do it. Vanderbilt did not make an issue of it, and I thought that was fantastic.

Vanderbilt Mortgage always kept me informed of what was going on and things that I needed to know. They were there when I needed a loan and they were there to fulfill my needs. During the lending process, they were very good to me. I just came back from Florida and I applied to get a home. Two days later, I had it. This was my first time buying a home and they did an excellent job because I didn't think I would get a loan to get approved. They helped me out. They communicated with me and whatever question they had for me, I answered them. They were nice and friendly people. I enjoyed working with them and they treated me very good.

Vanderbilt Mortgage was good to deal with. The application and underwriting took from August until December and it went well. It took as long as it had to take for me to complete all the stuff that I needed and all the necessary things that I needed to bring to them. Also, I went through a loan company and it worked with them. Everything went smoothly. The loan specialists that I dealt with were great too. They were patient with me as I went through the things that I needed to know to go through the process. They also explained the process to me thoroughly and made sure that it was easy for me to understand.

Vanderbilt's application and underwriting process took about a week. They had a difficulty with our work history but it eventually got pushed through. Also, I received emails and up-to-date information. I thought it moved fast. This was my first go-around with buying a home, and it was painless and pleasurable for me.

We had to apply with Vanderbilt two different times, so it was a bit of a process but that was totally on our end. And all together, they got back to us really quickly, probably within three to five days. If I had a question or a concern, the longest it took for them to get back to me was the next day. Usually, if I called early enough, they'd definitely call me back that day. They worked with us very well. We spoke three times in a week to make sure everything was good. When we first applied, my boyfriend didn't have the work history that they needed, so it dropped how much we were able to put on the loan. And then the rep asked if there was anyone else that I could use, and I ended up using my mom. So, that got me the extra 20,000 I needed on the loan and that was completely her idea, and it worked. Vanderbilt's lending process was easy. Everything went smoothly.

It was easy to conduct business with Vanderbilt. Their reps were professional, explained things thoroughly and kept me informed with everything that was going on.

I've had a great experience with Vanderbilt. A guy from Vanderbilt Mortgage called me and he said he was gonna call me back with the information. I said that I was at work and had to go. He said to hold on and that he would me try to get the info for me then. He did and I called him back later on. We went with them instead of the other company. The first guy I talked to was super nice, helpful, very efficient, and to the point. He let me know everything I needed to know. Then I dealt with a few ladies after him and everybody had been really nice. I had property tax exemption and I had not worked it into my loan. And they've been great about that. My escrow would go down and they'd let me know soon what the new note will be. The underwriting and application process did not take long at all.

We talked with Vanderbilt about everything that was going on and about the loan itself. The process didn't take very long and it went pretty well. Every question we had, they answered it the best they could. And if we didn’t know something, they pretty much let us know what we needed and how everything was done. If they didn’t know anything, they found something out and they got back with us.

Vanderbilt communicated well with me in email and even a couple in texts. They kept me up to date with any new update. I don’t think they explain things really well, but that was certainly not a negative thing because my husband and I have purchased several homes already. I also do real estate closing, and I'm familiar with loan documents, so I probably have a little bit more information on some things than some consumers. But, everything was done well.

For me to get Vanderbilt Mortgage wasn’t a problem, but my credit’s better than most people’s credit, so I didn’t have issues. I went in and asked for the loan and the application and underwriting process didn’t take long. The people I worked with always stayed in touch with me. They were always calling me, so I always knew what was going on when it was happening. I always knew what stage in the process they were in. The process went really smooth. I wasn’t in any rush and I wasn’t worried that I wasn’t gonna get the loan to begin with. Everything seemed straightforward.

I would highly recommend Vanderbilt Mortgage. From the time that we did the application to the time that we were approved, it took a week and a half. Everything went very smoothly as far as getting the documents and the loan specialists that we dealt with were very professional. If I had a question or if I called somebody, they called me right back and if any documents or emails needed following up, everything went well. I also always knew where we were at in the process. Vanderbilt's transparency was also really good - they let me know right upfront what the interest rate and the closing cost would be.

Doing business with Vanderbilt was very easy. They were very responsive and they kept in touch with us. They worked with us very well and they were quick about everything. The application and underwriting process only took a couple of weeks. It wasn’t long at all.

The application and underwriting process with Vanderbilt Mortgage went quickly. Ever since we got the down payment, everything got going within a week or so. Vanderbilt was really helpful. We were able to pay it to the best we could until it was complete. Most places really want all of it down right there upfront, and that's always what's hard. Everybody I talked to on the phone was super nice and really helped explain something if I didn’t understand it. There was never anything left over where I felt like I didn’t understand and the rep took the time with me. Usually, with stuff like this, people wanna treat you like a paycheck more than they do a person, but I didn’t feel that way with Vanderbilt. They understood that I work a lot, so they were able to leave me a voicemail. I never had a problem getting a hold of anyone calling back. Everybody seemed to really work with me.

Vanderbilt was really good at what they did. They went out of their way to help me and communicating with them was really easy. They called me and would tell me how it was going. The person I worked with was nice. He updated me on everything to let me know how the loan was going. The process took about a week and a half. They were fast and that really impressed me. I would really recommend them.

Vanderbilt was really efficient with contacting me. I'm hard to get ahold of because it's loud while working and they would leave a message and I would call back when I could. That was really great and they were really understanding with not being able to get ahold of me all the time. The terms and conditions of my loan were explained really well. It was the first time I ever bought anything of that value and they were good. The application and underwriting process took about five days. It didn’t take long. I had to drive like an hour and a half to where I bought the home, so I had to wait till Saturdays or I had to take off work one day to go to do the final paperwork. Everything seemed to be fine with the process.

I highly recommend VMF! They have a team of highly trained professionals that work with you to help you understand your loan. So if you're shopping around for a home loan give these guys call...wish I found out about this review page earlier because every agent I've ever encountered at VMF is A1! Thank you everyone at VMF!!!

Everything was great in my experience with Vanderbilt. Conducting a business with them was super easy. The application and underwriting took 6 weeks, but it was more our fault because our accountant wasn’t up to date on things that they needed, particularly a loss-profit thing 'cause we're self-employed. Still, Vanderbilt kept me updated on everything that was going on. I get a phone call from different departments and they would tell me it's the chain of command. Chris was good and while we were waiting on our CPA to get him stuff, he would either email or call me and ask me what the latest was then I would try to relay. He ended up communicating with my CPA to keep out of the middle 'cause we were playing phone tag. Overall, I was told everything I needed to know and they answered if I had a question. They were forthcoming with anything I asked.

Vanderbilt did good. They worked hard to try to get a good interest rate and make the loan go through. The application and underwriting process took a couple of weeks to complete and it was pretty easy to stay in communication with them. But the process could be improved with a little less paperwork. Other than that, the rep we had answered answered all of our questions. She also took care of us and everything we had to do. I would tell others to go right ahead and do it with Vanderbilt.

Communicating with Vanderbilt as a whole was very easy. However, it took a couple of months to complete the application and underwriting process. We had some speed bumps along the way. There was a point where my original had to go through FHA and because of how long it took them, time ran out for us to be able to qualify for that, and we had to re-apply. That part was not their fault though, part of it was the fact that there was a hurricane and it took some time with getting some documentation.

Vanderbilt put everything in perspective and broke it down where it was a lot easier to understand and it just made it a whole lot easier and quicker because I did what I had to do to get them the information and what they needed. It moved along a lot quicker than I thought it was gonna do and they were spot on with what they're doing. The rep I worked with was a great guy and all the people that called me and I talked to were really nice which made the experience a whole lot easier.

We chose Vanderbilt because of their note and the terms. What we were looking for was working out with them. Everything went pretty well with their lending process and it was very satisfactory there. The communication was awesome and I acknowledged that very much. They called and checked just where we were at with things. They stayed on top of their game, as far as keeping us in the loop of what was going on and where the process was. I would definitely recommend Vanderbilt. For us first time purchasers, the process was hassle free. It went well all the way around.

Vanderbilt made the process easier in getting us into our house. The whole application and underwriting process with them took three weeks. It was very quick. They communicated well, asked for very little information, and what they needed was clear. But the first person who worked on the loan was not as good with the communication. But the two women that I talked to were very articulate as far as what I needed to do, when I needed it, and where to send it. But the guy that I worked with was not as detail oriented. I would send him emails, then the ladies would respond so it may have just been that they were all part of a team and that wasn’t his job. It just seemed like, “Oh, this is your underwriter and this is gonna be the person you’re gonna communicate with." But then he would never tell me anything. The lady was really good at what she did and she was super friendly.

I filled out the application and found out well within a couple of days that I was approved. Then when we did the closing, it went really fast. It was less than an hour. Communicating with them was really easy. It was mostly either through text or a phone call. They either text me and let me know that an email is coming through or I would call them and they would answer right away. If I had any questions, I called and they let me know. They were really good about letting me know if there were some other information they needed and what they needed to get things going. They were very informative and kept me in the loop of everything. I got me a new home out of the loan.

My husband and I wanted to purchase a home. We tried Vanderbilt Mortgage. It was a disaster. We gave EVERY piece of information to this company and still want more. We've talked to five different people and I thought we only had one person. A week ago, Another person from that company called saying we have to update our information because it was old. The end date on the paperwork is three weeks from today. Yea. I stopped it completely. I was extremely tired of talking to random people from that company instead of the person that reviewed our application and talked with us. I never heard from her again.

The Vanderbilt people I worked with were friendly, professional, and quick. The application and underwriting process took about three weeks, and it went well. The application process was also simple. I'd recommend Vanderbilt.

The interaction with the rep from Vanderbilt was good. We signed paperwork and we did what we needed to do. I was impressed that they could take us right through something and they explained what was going on with what we were signing. They covered most of our questions and what we needed to know. The application and underwriting process took a week and a half to be completed. I would recommend Vanderbilt.

Vanderbilt's application process was good and well understood. It wasn’t too long and took no more than an hour. It also wasn’t too boring. A gentleman from Vanderbilt came in. He was very nice and explained everything very well. Communicating with Vanderbilt's people was very easy. As a matter of fact, they communicated more with us than we did with them. We would definitely recommend Vanderbilt.

Dealing with Vanderbilt Mortgage has been wonderful. They've been outstanding people and I would recommend them.

Vanderbilt Mortgage is very good. They paid attention to my questions and they spent all the time I asked for. I had three different conversations, three different times with three different people and each time I had to talk to them for answers or whatever needed to be done by phone, they were totally professional. They kept me posted almost every three days to let me know what was going on. Once I've submitted my papers, the application and underwriting process just took about a week to complete.

I was lost in the process trying to get us a trailer and Vanderbilt helped me out. They got me out of the place where I was staying at. Somebody told me the loan process can up to six months but we did it in three. Communicating with them was simple. I call them and they answer. They did a good job for me and people should try them out.

Vanderbilt called me and I told them what my income was and everything. Vanderbilt did good and the application and underwriting took three months. They did everything pretty quick. Once everything got approved, the place got put here and put up and I'm in it now.

Vanderbilt Mortgage kept in contact with us well and we were happy with them. One of their guys talked with my wife more than I talked with him and he kept us apprised. Jill, who we bought the house from, also got them on the line the one time when we had some questions. My wife and daughter were happy with them and we didn't have a whole lot of problems. I I basically went, signed the papers, and my daughter got a new home.

I started the application and underwriting process with Vanderbilt in February and it was completed in October. The home didn't have a lot of the paperwork like what it was supposed to be and that was what held up the process. But Vanderbilt tried to get it done as quick as possible. The process was back and forth and they did everything they could. They would email or call me about anything I needed to do and they were very upfront. They tell you exactly what you need and what you need to do.

Vanderbilt worked with me very well in closing my loan and they moved along pretty good. The application and underwriting process took six weeks. The rep answered any questions I had or told me what the next step was step-by-step, so it went well and the interaction was very good. Vanderbilt’s people made their decisions quickly and it helped me progress with what I wanted to do. Since working with them, I'm moving into my new home. If people are looking to buy manufactured homes, they should call Vanderbilt first and see what they can do for them before they shop around.

Vanderbilt Mortgage was good to us. The application and underwriting took about three weeks and they helped get the process move forward so we could finally get a close on the house. Conducting a business with them as well as the communication were easy. They called every other day just to see how everything was going, tell me how everything was coming along, and if they could do or help with anything. If they had a problem, they’d let us know and work with us. They were really cooperative and I felt comfortable with them. The lending officer was really nice too. If I needed anything, I could call him and he would call me, and we could work it out. Now, my girlfriend and I got out of my family’s house, moved in to another house, and she was helped out with her college.

Getting started with Vanderbilt Mortgage was an extremely easy and self-explanatory process, and it worked out really well. We did things in a three-step process and they kept me updated with emails and phone calls on what their news for me and how I could help them to further the application. Things went smoothly. Though I had to call their rep a couple of times just for some random questions that I had, she was always there to help me. She explained everything that I needed to know. The process was great overall, and if I had to do it again, Vanderbilt is where I wanna go.

From the time I put my application in with Vanderbilt Mortgage to the day I closed, the whole process took about two months at most. Vanderbilt helped me understand how their program worked and inquire something that wasn’t already on the inventory. It was very easy communicating with their reps. They informed me of any little change or anything that needs to be done that might benefit me. They made phone calls and routine emails just about every day to update me on the status, where I was in the loan process, and they kept me up to date on everything. If I had any questions, I'd either call them, which was most of the time, or send an email, and my question was answered the next day. Working with Vanderbilt had made my life a lot better. I’m glad I went with Vanderbilt.

I found Vanderbilt online and learned that they do mobile home loans. It’s more challenging to get a mobile, and Vanderbilt is one of the few companies with such loan. The lending process was simple and it being done all online was easy. The only complaint that I have is that I’ve had to deal with a lot of people. It was a bit confusing with so many people involved, and I never knew who to contact. That was the greatest challenge of it, and it would be awesome if they could streamline that. But it worked anyway. I was very happy with the customer service that I got from the individuals that I spoke with. If they didn’t know the answer, they were very upfront about it and said that they would get back to me with someone who would have the answer. I would recommend them.

The application and underwriting process with Vanderbilt took a while because I had the wrong application and I put my daughter on it. I then took her back off and another program came up where I could probably get a house on my own. The process started in April and it was a few months after when I reapplied. But Vanderbilt had nothing to do with it. They did the best they could with what they had to work with and I had a wonderful experience with their reps. Their names were Dana, Amanda, KC, Wesley, and Jama. They were very polite and I enjoyed working with them. They were also very easy to talk to and I appreciate what they did.

We've been with Vanderbilt for 15 years and I've bought two houses with them. Recently, my application and underwriting process with them went well. We talked to their rep and set a price which both Vanderbilt and I were happy with. They got me the house and every time I called in, they gave me the right person. Whatever I needed, they were there for me. They're the best people to deal with.

Vanderbilt quoted me a proposal and I explained to them that I didn’t think I’d be around for the 23 years. They explained to me that I could pay extra on the principal in order to pay it off in 12 to 15 years, depending on how much extra I paid on the principal. They came back with another proposal and got an estimate of what the escrow was gonna be and then we agreed on a price. I realized after they went into detail that I could not afford the original home that I would rather have. It costs $10,000 more than the one that I’ve got. But Vanderbilt worked with me to get a home that I needed, not exactly what I wanted, and at a price that I could afford. I was impressed with that and would recommend them.

Vanderbilt Mortgage handled the whole process closing my loan and they contacted me multiple times along the way to let me know where the process was. I had a couple questions and I called my loan specialist, David, and asked him and they were answered properly. If he didn't have the answer available, he would get it in a very timely fashion. He would contact me or have the information sent to me if I needed. Also, he had people follow up with me on a regular basis. Communicating with them was pretty easy and it can’t get much easier than every form of communication available. The application and underwriting process took four to six weeks and it was pretty straightforward. I’m happy with everything I’ve done with Vanderbilt at this time.

I've heard of Vanderbilt when I first started looking for a trader, and it was down in Muskogee. They said they help people that have low credit scores. Their people are kind, considerate, caring and upbeat. They communicated everything and let me know. Then, when I would get down and I'm just about to give up, one of their reps would call me and give me a pep talk. I have nothing but the utmost respect for Vanderbilt. I would recommend them to any and everybody.

My ex-husband and I divorced in 2000 and it was in the divorce that I got the house. We were in a process of switching everything then he unexpectedly died. So the loan process with Vanderbilt ended up being such a mess. But Vanderbilt handled it very well. The rep I was in contact with all the time, Britney, was the most wonderful person and she deserves a raise. During the whole process, we were hit by hurricane Florence, so she called and checked on us when we were evacuated, but I'm sure she didn't have to do any of that stuff. It was because of her that I stayed with Vanderbilt. Aside from that, she called almost every day. If she said she'd call me back, then she'd call me back. We had to be gone for 10 days and so she followed through with everything.

I have an excellent credit score and so does my wife. We were sent an email saying, “This is all we need.” We got everything Vanderbilt needed in 30 minutes, but four or five days later, we were told something else was needed. We got them that as well. Another four or five days later, they told us they needed another thing. They should have told me upfront everything that they needed. I own a towing company in three cities and it’s kind of a hitch to be getting me to be able to do anything because I’m so busy towing cars. I run 20 trucks. That's why when they told me, “This is all you need,” but they turned out needing this and that, I'm like, “Man.” That really didn't bother me too much but that may bother somebody else.

Vanderbilt's reps were pretty prompt through this whole process. When I asked for something, I submitted it and I had answers within hours. And as soon I had done what they asked, we could go right forward to the next step. I was impressed with how smooth the process went. The application and underwriting took a month to complete, but that was partly due to my taxes and it had nothing to do with Vanderbilt. I had to get my 2018 taxes finished up and submitted before we could continue. Communicating with Vanderbilt was also easy. If I didn't answer, they left me a voicemail and they sent text messages before I could call them right back. I run my own business, so I can’t always answer the phone. All in all, Vanderbilt got us in the house we wanted and they were really good for the home loan. I'd tell others to give them a shot.

Vanderbilt is very easy to work with. When I applied up to when I closed, that took about 3 months. There was a period of 2 weeks where I had to wait and nothing happened. But other than that, they were on top of everything. I didn't have to jump through too many hoops and they were willing to help me when I had to jump through a hoop. I work in mortgage closing, so maybe my questions were more advanced than an average person would have.

We got a home loan through Vanderbilt and the process was great and quick. It was a different person answering every time I called, but their customer service was fine and everything was good. I had a good experience with Vanderbilt and I would recommend people to try them.

The Vanderbilt Mortgage reps were friendly and helpful. They answered all of my questions and let me know the things that they were doing as they were doing them. The application and underwriting process took about a couple weeks to complete which was in a timely manner. I would recommend Vanderbilt to other people who are trying to get a home loan.

The Vanderbilt Mortgage rep that I worked with was nice and he told me what I needed to do. Their process was pretty good. They called and let me know what was going on. Everything was cool.

We went through Vanderbilt once before and we got pre-approved but then we went through a different company and that one fell through. We came back to Vanderbilt and then it went through beautifully. The application and underwriting process was very quick and was completed within three weeks. We went through the process of the trailer being manufactured and once it was done, we just had to sit and wait until we took occupation. Setting up the trailer was the most time-consuming but the loan process went swiftly and well. Everything was good and we told our friends that going through Vanderbilt was a great thing. It's an affordable way for people to get their houses and we've made suggestions for people to go through and buy the trailers through Vanderbilt.

Vanderbilt's application and underwriting took about four months, which was a little excessive. A lot of it was in the process because we are on a community well. It really wasn't Vanderbilt's fault, but it took a little time. They worked with me in doing all the legwork to close the loan as fast as possible. Sarah was the best. She was excellent in everything that she did and her punctuality impressed me. If she knew something, she was on the phone with me. Vanderbilt needs to give her a raise. I’ve recommended Vanderbilt to others.

We started with Vanderbilt Mortgage at the beginning of September and the first payment is January the 1st. It has been about a month now since we've had everything done. We struggled a bit because we had a rough spot in the process but we finally figured it out. Vanderbilt kept working with us and they were always nice and good.

The transparency of Vanderbilt’s lending process was pretty clear. I was impressed with the communication I had with my loan specialist. The application and underwriting process took a little longer than normal because I'm self-employed with a 1099. But Vanderbilt kept me updated on what paperwork they needed so they were able to close my loan quickly. I'd recommend Vanderbilt Mortgage.

Everything was very smooth and very easy with Vanderbilt. The application and underwriting process took two months to complete and they handled everything. I filled out the application and they went with it. They called and emailed me continuously to give me any updates or ask me if I had any questions. But I never did. We got it all taken care of now and there weren't any hang-ups. It was a great experience.

The application and underwriting process with Vanderbilt Mortgage didn't take very long and it was about two weeks. They kept me well informed and on track of everything through the whole process. When they first called me to start asking questions, they were really nice and they kept me through the whole process. It was really quick and real good. I would recommend Vanderbilt to all of my friends.

I would recommend Vanderbilt Mortgage to anybody and I don’t say that lightly. They’re very good people and everything went perfect on the loan process. The application and underwriting didn't take much over a week and that’s excellent. They just told us that we had excellent credit and we didn’t have any problem with it. They would call us sometimes and we would call them just to see how things were coming along. Everybody I talked to was really nice to me and I really appreciate it since one doesn’t run into that every day.

Everything was good with Vanderbilt. It was not for six and a half months start to finish, before I was finally able to move in. I talked to Steve a couple of times and he was real helpful. I am able to have a normal conversation with him. Any time I had a problem and not understanding something, probably because this is my first home, he would tell me stuff and explained stuff to me, pretty much put it in dummy terms I would understand. Everybody was just awesome as far as Vanderbilt. Vanderbilt is worth doing. When you don’t think you got enough credit to get something, they will work with you to get you something.

Vanderbilt was very good to work with and everything was easy. We signed the paperwork and didn’t have to do anything after that. They handled everything and before we had questions, they were asking us . Communicating with them couldn’t have been any easier. Everything was awesome.

Vanderbilt was really excellent with their communication throughout the process of me getting a loan. They talked to me every step of the way and made sure that I knew everything that was going on and everything I needed to complete the process. They were timely, too. They called every time they needed to explain something or needed some information. They didn't wait for me to reach out to them. They always made sure that they were communicating with me. The lending process was smooth and fairly quick. The transparency of the process was good. They sent me email copies and paper copies, and they explain everything over the phone. I highly recommend Vanderbilt. It's a great company to work with.

Vanderbilt Mortgage has done well in my experience. The application and underwriting took no time for me since the home manufacturer did most of it. The process took about 2 weeks, which was quick. I talked to one guy named Todd and I also talked to other decent ones and they were always nice. Everything went smooth with them and I had no problems whatsoever particularly in their communication. They let me know stuff, called me, and asked me questions about this and that. They were good all the way through with everything. They treated me really nice and they pretty well got me where I needed to be.

Christy was the sales rep who told me what Vanderbilt needed from me and she was nice. She told me everything upfront and then she kept me up to date on everything. And everything she asked me to do, I did it. I had to get work done on my septic tank and I did it the same day she asked me to do it. If they needed something else, she would tell me and then I would call Vanderbilt, get the message from them and then fax them the paperwork.

The application and underwriting process at Vanderbilt Mortgage was handled in a timely fashion. I wasn’t sure what they wanted, so the lady who was helping me with buying a mobile home took care of everything and helped me fill out the application. It took about a week before I was told that I was approved. Then when I first started calling them and wanted some information, I kept trying to get the person that was taking care of the loan, but there was a receptionist that came on the line and kept telling me that it was their busiest and she was sorry that no one would give me a call back. I called four times and I couldn’t get anybody to call me back.

Every time I called and asked to talk to someone else, Wesley was the person I had to talk to and I tried to get him, but he never returned my countless phone calls. He could have answered my questions better too. On the other hand, all the other people I talked to went over every little thing with me. They told me what I had to do or what something was about.

I've had a great experience with Vanderbilt so far. The application and underwriting process were completed in just a few weeks, which was quick. Their lending process was as transparent as I needed it to be at the time. We had a one-on-one communication, and it was extremely easy to communicate with them throughout the process. Also, my loan officer was quick, responsive, friendly, and knew his job.

I had a great experience with Vanderbilt Mortgage. Their reps were really nice and sweet. They application and underwriting process took two days and they called to tell me the loan was ready. They helped me out, and everything was good to me.

I had a good experience with Vanderbilt Mortgage. Their whole home loan process took three months which was not long, and it was easy and simple. I just filled the application out and they did everything. The got everything approved and let me know. I was also impressed with how fast and efficient everything was. Their reps were really helpful, too. They gave weekly updates over the loan and whenever I had questions, I called them any time and they answered them.

Vanderbilt kept me informed of everything. It was hard to get a hold of them sometimes, but they always called me right back. I was also impressed with how my loan officer, Trip, gave me the lowest interest rate.

Getting set up with Vanderbilt wasn’t hard at all because the credit was good, but when we had to sign all the papers after the underwriters and everything, the notary public we dealt with was rude. She was supposed to go over everything, but she gave us about 10 minutes of explanation and then I would be in the middle of asking a question and she would cut me right off. She did not even say goodbye nor shook our hands. But as far as dealing with Vanderbilt Mortgage, they had been great.

I got a nice home out of the deal with Vanderbilt. The guy that I bought the house from had them contact me, and then I signed and got the paperwork straightened out. And the Vanderbilt loan officer knows what she was doing. The application and underwriting took almost two weeks and it was easy to communicate with them by phone and email during the process. They told me what I needed to do and once I got it done, it worked out really well. It’s the easiest loan process that I’ve ever dealt with.

Vanderbilt’s application and underwriting process took a couple of weeks. It was easy to communicate with them. They talked over any issues that I had.

Vanderbilt's application process took 11 weeks and everything was great. They worked with us through phone calls and emails. The rep's customer service impressed me. They explained everything well, worked with me and had patience with some stuff that I didn't know. Plus, communicating with them was very easy.

The Vanderbilt Mortgage application and underwriting process took about four weeks but I wasn’t able to get all my paperwork together and get it to them properly. I didn’t fill out some of my paperwork correctly. Vanderbilt helped quite a bit though. They were very nice and they talked us through the paperwork very thoroughly. They called me multiple times to ask me if this is okay or if that’s okay, or if there’s any way they could make the process go faster. We talked for about 40 minutes about the forms we needed to fill out. There were a couple of W-2’s that I sent in but they needed a couple of more and it took me a while to get a hold of my W-2s. They ended up getting around and helping in pushing the process to make it go a little faster so I can get my W-2s.

I looked at a higher-priced trailer that I knew I could get but we just wanted to get an idea of what the payments would be with Vanderbilt. The application and underwriting process was done in three weeks. I’m pretty impatient when that goes by. But I was happy with it so it all went well. I initially started with one of their specialists and she was very friendly. Then when it got finalized, there was a guy that I worked with a couple of times on the phone and he was extremely good. The level of communication was fantastic. They could have given me a lower interest rate but other than that, everything about it was positive. I'd recommend and suggest them to my friends.

The company where we got our home told us to work with Vanderbilt. They submitted all the paperwork with them and next thing I know, I got a call from Vanderbilt saying I could get a total. It was easy to communicate with Vanderbilt but the whole process was long. It took about three and a half months, but it worked out. They kept me informed about what I needed to do to move everything along, how much was gonna be the closing cost and my down payment. We kept in contact the whole time. I could call them when I needed to and they could call me. Plus, my rep kept me up to date on everything. I’d recommend them to anybody.

I signed up with Vanderbilt Mortgage and the application process was simple. We closed in 30 days. However, my realtor would follow up and the rep from Vanderbilt would say they're still waiting on it. Even so, when you contact them, they're readily available. Initially, they sent out the introduction as far as a “Meet your team” email and gave me all the contact information I needed for each person from the specialist to the underwriters to credit department to the processor. All of it was fantastic. Robin, the loan officer was very nice as well. It was easy communicating with her. Vanderbilt Mortgage is a great company. Working with them has a positive impact in my life and I’m gonna hire them again.

I was told by a co-worker of mine to deal with Vanderbilt Mortgage. I did and it was awesome the way they did everything. It was easy to get started with them and the underwriting process took about two months and was really simple. Everything’s 100% satisfaction for me because they did a tremendous job on getting the process going across smoothly.

Vanderbilt approved my application quickly. They helped me step-by-step to see what I needed to do to most likely get an approval and told me how to fill out my application. The whole process took about three weeks from when we first got a notice that I was approved. The lending process was nice and I felt very comfortable working with them. The loan specialist went through the application in a way that I could understand her and she was very specific. I had a question about when my monthly payment would be and there was an answer the first time that I called her. Vanderbilt is a very good mortgage company to get for a first-time home.

Vanderbilt helped me out by telling me what was gonna be with the loan. And they walked me through everything and they quickly let me know any changes that got made. Their specialist, Laura, started the loan process but they switched it to another lady that signed off on the closing deal. The whole process took a week and they did everything for us. They’re all very nice people. It all went very well and I would recommend them.

Everything went real smoothly with Vanderbilt. We didn't have any issue and I liked the experience quite a bit. We took the application home, filled it out and submitted it. When everything was approved, we verified and signed everything. It took about 30 minutes. It was also very easy to communicate with them. The loan specialist I had was Raul and he was a good talker. When I called him and expressed my concerns, they got on it. We got everything finished up in three to four weeks and we got a new home.

Vanderbilt did everything excellently. They kept in contact and let me know what's going on and what was needed to finish everything. My employer took so long to get my employment verification back to them, but they called my employer to get verification and tried to get things moving along as quickly as they could.

Vanderbilt kept on top of things. I talked to several different people at several different times while they were requesting stuff for the loan, and I really enjoyed how each one communicated with each other. I liked how everybody was on board with each other. I didn't have one person calling me and then trying to pick up where the other person left off, so it wasn't a lot of repeated questions. They already knew what was going on from the last person for each step. So, I really enjoyed that I didn't have to repeat or send in things again. They all knew where they were supposed to be. The application and underwriting process went as quickly as it possibly could go. There was no delay on Vanderbilt's side, and they did everything they could to work with me. Also, Vanderbilt's lending process was written out clear and to the point. I really had a great experience with Vanderbilt.

The application and underwriting process with Vanderbilt Mortgage took four weeks and I only had a problem with one of their reps throughout the process. It was during the part where they get my income. The rep was told that he can't call my daughter’s company. He has to call the person that she actually works for. She takes care of a man, and that man was the one who technically hired her, but the rep didn’t get that. It took time to call the people that pay my daughter with the check, and it took a little longer for the income part. The guy rep was the only one who we weren't satisfied with. But, other than that, it was fairly easy to communicate with Vanderbilt. There's a lady that works at Vanderbilt named Sarah, and she was very pleasant and polite. I kept calling her when I had questions, and she would check on things for me. I like her too.

The application including signing papers with Vanderbilt Mortgage didn’t take me long. We had an easy process getting the paperwork done and they did everything they could to help me in every way. David was very helpful and did an excellent job. From the beginning, there was a lack of communication. Me and David was talking about that yesterday and he’s gonna have another guy call because he’s only the seller. He said that any time I had questions, I could call him and he would try to help me out.

I'm very happy with Vanderbilt. We had them on one loan and the house got settled out, then we got another loan through them for the new house. We had three of their reps help us on this recent one and I was impressed with the way they get back with me after I call them. It was very easy communicating with them.

Applying for a Vanderbilt Mortgage took a couple of months and it took longer than I thought but it was fine. They did it all. Bonnie, the lady down there, helped and she was a big influence. I started on August the 13th and the house was moved up in last of October. I'd tell people to jump on Vanderbilt.

It was very easy to communicate with Vanderbilt. If I wasn’t able to get anyone, they would always call me back in a timely manner. Also, the specialist who helped me called me about every day and made sure that I was able to get my paperwork and able to turn it in on time. If I needed a computer, they had one available for me. It was fairly easy and I was impressed at how fast they got it approved.

The people we bought the credit from suggested we use Vanderbilt Mortgage. We called Vanderbilt and they jumped right on it. Everything went fast. They just got us right into where we needed to go and talked to whoever we needed to talk to. All the paperwork came to us quickly, too. They stayed on top of everything, got back with us quickly, and didn't put us on hold when we called. And since we have good ratings, they got us approved in no time. Also, the rep I had communicated with me quite a bit which impressed me. He even called me to keep me updated on what was taking place and what they needed. Overall, Vanderbilt Mortgage did a good job. I’d recommend them.

Vanderbilt's reps made sure that they let me know, step-by-step, how far that the loan is being processed and how soon they were trying to get it to be closed. The application and underwriting process took two to three weeks and everything was fine. If anyone asks, I would tell them to try Vanderbilt and see what happens.

Conducting business with Vanderbilt isn't hard at all. They were significantly informative during the lending process. They were very helpful in letting us know about various situations, which we really appreciated. I was hesitant because I didn't know much about the process itself but it went fairly smoothly. The application and underwriting took less than 30 minutes. We had a couple of representatives. The first one we had seemed like he gave up and he didn't seem like he would call. But then at the latter half, we had a female rep. She was able to contact us more during the times that we were available.

Vanderbilt worked fast and at a reasonable time. They inquired about everything and stayed in contact. They were also considerate and polite. If I had a question, someone got back to me the next day and the transparency of their lending process was all good. They'd all done a good job and the application and underwriting process took a month or so.

The home loan process through Vanderbilt was pretty regular, just like I do with all finance companies, but they were really good to me. You put your name, address, credit and bank account details and all that, and Vanderbilt was good to work with it. They explained things and they talked in English. And if you have problems, you talk to somebody. Our loan specialist got us in and was clear on everything. When I had questions, he would answer them as best he could so I would understand it. Vanderbilt doesn’t keep you hanging on and you’ll know if the loan is gonna go through or not really quick. Mine went through in only two weeks and they made it come right about where they said it would. They also didn’t take my land as a downpayment. I would recommend them to a friend.

Vanderbilt's loan process was great. I was able to do it in between my load or after work because it was so hard for me to get off from work. I talked to them about it, so they worked around my schedule. When I met with their rep, he was willing to wait until I got there. I live in Jeanerette which is about 35 to 40 minutes away and at the time I got off my bus, he told me to take my time through traffic because he was not going anywhere. They also normally got back to me if I had a concern even if they sent an email and a lot of times, I didn't catch their calls because I was driving my bus. But I checked my email often when I got home in the evening or when I stopped somewhere.

Vanderbilt is pretty quick, depending on the credit. We started the contract on the 1st of September and we closed on the end of October. The rep that I was working with was knowledgeable about what he was talking about. He told us what we needed and made sure we got everything the first time. I filled out the paperwork, and they sent it off and said that it was good. Then I had a woman call me and she explained the payments and all that stuff.

Vanderbilt's rep was polite and answered my questions easily and immediately 'cause I had to work. The entire process took a couple of weeks and everything was clear. Overall, it was a good experience.

The application and underwriting process at Vanderbilt wasn’t very long at all and their people did an excellent job in closing the loan. They were nice and did everything they could to get us where we wanted. I was very impressed. The specialist went out of her way to make sure that we had everything done and we were doing it the right way. The lending process was great and I was very pleased.

It took about a month to have everything approved by Vanderbilt. I worked with a few different people but mainly with a lady who kept me updated and asked me some questions along the way. I was kept updated through phone calls and I was very pleased with that.

Everything went very well with Vanderbilt Mortgage. Everybody took care of everything, they did most of the things for me and it worked out great. It was easy to communicate with them. The rep was very straightforward, very understanding with everything and very helpful if I had a question or if I have to be directed to a certain area. The whole process took less than a month and it was a very pleasing experience. I would recommend Vanderbilt to those buying a new home and/or another home. It's the best place they can go.

I was scared to death when I started my application with Vanderbilt Mortgage but it went a lot better than what I had expected. The application and underwriting process took a couple weeks and it was a painless process. They worked with me around my schedule every step of the way and they were very helpful. They worked with me when I got off work where I would be able to do everything and they were very polite and understanding. They answered all of my questions and everything was laid down in front of me. And to this point, the process has been just like they said it’d be.

The loan specialist we worked with at Vanderbilt Mortgage was good. She was professional and with knowledge. She explained all of the points in the loan and it was very easy to communicate with her. Everything about the loan was clear, page by page. The process took about a week and everything was good.

Everybody at Vanderbilt Mortgage explained everything well as we went with the application process. Everything with the lending process was good, and communicating with their reps was easy. The person that I stayed in contact with more was Rebecca and she did all my paperwork. She was helpful with anything I needed and the interactions I had with her was very good. When I had a few questions, I would call her. And if it was something that she could answer, she would. If not, she would find out and call me right back. Vanderbilt was good for us and their transparency was good as well. There may be a thing or two we could have understood better to begin with. But working with them made things better and we got a home.

The application and underwriting process of my loan with Vanderbilt Mortgage took a month. This is the first time I've ever done this and Vanderbilt has done real good in working with me to close the loan. Every time we call the man we talked to the first time we went down there, he asks me to come where he's at as he has clients over there. He seemed to know what he was doing. I recommended Vanderbilt to one of my neighbors that used to live out here.

Vanderbilt Mortgage have helped us in a lot of ways that a conventional place wouldn't have. They worked with us as far as getting information and the stuff they needed, and by telling us what we needed to get done. Communicating with them was also easy and we did it through a phone call. Bryan, the rep I worked with, was pretty helpful and very knowledgeable. But I'd like to note that the closing could have been done at a more respectful place. We closed at a McDonald’s and it was convenient there but it could have been set up a little more professionally.

We did two application with Vanderbilt Mortgage. One was online and it was real quick. The whole process took three days to a week. They went above and beyond when they would answer questions, and all the delays were basically on our side. Even when I ask questions that didn't concern them, they would try to find out who I can talk to then give me that information. During the process, staying in touch with them was easy. Diego, our loan specialist, was quick to reply to my voicemail. I had a hard time getting a hold of him, but if I left a voicemail, he'd call back for sure that same day. However, I didn't like that we didn't speak to a Vanderbilt person at the closing. When we had issues, they didn't know.

Vanderbilt was awesome. They did a bunch of their legwork and did their job in closing my loan which took a month and a half. Communicating with them was easy, too. The majority of it was done over the phone and there was a little over the mail. They would call when they needed something and then we would call back with what they needed. All around, the lending process went smoothly.

We had a wonderful experience and I would recommend Vanderbilt to anybody. They were very good at helping us get our dream home. The process went smoothly and it took about two months, which was reasonable because we had to order the home and it took us a little while to get it because we had a lot of personalization on the home itself. also, The home center was very helpful with answering any questions and any time we had any questions about the process, everyone at Vanderbilt was very nice and friendly. Unlike some places that say they can't help because they're not assigned to the case, the Vanderbilt reps went out of their way to help us any way they could. Any time we needed anything like if there was one that had sent me a message, and they weren't in the office, one of the other people in that department would do their best to help me. If it was assigned to one person, someone else would try to help me as best they could.

It was my first time with Vanderbilt Mortgage and the loan specialist who helped me was very good. The application and underwriting process took about two weeks. Vanderbilt did a great job and I'd recommend them.

From the time we started to the time we closed, Vanderbilt's application process took two months. At the beginning of the process where we were submitting paperwork, all went really quickly. Then the next few steps dragged and took a little bit longer. It would have been nice to have known how long those steps were gonna take. A young lady was in charge of the process, but we worked with a different person every time we went to the next step. We didn't know we were being handed off to somebody else, which made things difficult. They should have let us know that we were being handed off to the next person and who that person was. However, they were all very nice and willing to answer our questions.

Conducting business with Vanderbilt was easy. Everything went well. The process up to the time of approval took two days at the most. The people I worked with were all really professional about everything. They always had an answer to my questions. They also kept me updated.

We have our home mortgaged with VMF. Therefore, I called VMF today (11-15-18) about our insurance claim on the damages we suffered from Hurricane Michael. They were sent a large check issued from our insurance company for damages on our home and other things that have nothing to do with our house. They send out some of the check to start repairs but the amount sent out won't even touch what we need to fix our roof not to mention our floors from the water damage and well. They seemed to not care at all when I asked about the procedure to obtain the rest of the funds.

Vanderbilt Mortgage handled my home loan process well. I am satisfied and I am so glad of what they did and if I do it again, I'll do the same thing and the way I did it. They got good people working for them and the trailer company had decent people working for them, too. The process took five days which was good enough. Also, their loan specialist was okay. My last payment will be 12 years from now and I'm gonna do my best to keep things with them.

The Vanderbilt reps were pretty fast and easy to work with. Communicating with them was easy and they normally got back to me the same day or the first thing the next day, if need be. Vanderbilt has done pretty good with me but I wanna call them because I'm due for a payment in December, and I haven't even moved in my house yet. Still, they did a good job and I was impressed by how quick it was.

Vanderbilt was amazing. The home loan process with them was good. I also talked to a few different people there and they were all super nice.

Vanderbilt Mortgage took care of me well. Although the loan application and underwriting process took a little while, it wasn't really their fault. It was mine as I needed to get some information for them and I needed to get it off of my W-2s, but I cannot find my W-2s for me and my wife. I got some calls from them on a Saturday which were kind of just getting updates on whether my W-2s have come in yet or not or talking about what could be done to get it or have it quicker. They helped me get through the process, and they were always super kind and not pushy on anything. Then after I got the information, the whole process went pretty quickly.

The application and home loan process with Vanderbilt Mortgage took a couple of weeks. It went quickly for me and they worked with me excellently to close the loan. They answered all the questions we had and they had the info I needed. It was very easy to communicate with them during the loan process. The loan officer was courteous, very nice and knowledgeable. The transparency of their lending process was great and I would recommend Vanderbilt to anybody.

I bought a single wide, 14x80 trailer. The home manufacturer used Vanderbilt and I just let it flow with them. Instead of me finding it, why not let them find somebody? And it all worked out great! It didn't take long at all. It wasn't but about two weeks. All the paperwork went through the home manufacturer and their lawyer. I was with Vanderbilt kinda directly but kinda indirectly too. And everything went extremely well. Laura called me every now and then, asking questions, and she was very nice. She also let me know what I needed to do then I did it. Try Vanderbilt because they will work with you really well. They've got good people working for them.

Vanderbilt worked with me in all areas and tried to get the extended warranty that I was concerned about on the house. They were nice and were always informative at a good amount about any changes. The loan rep and I talked like we might have known each other for a while and the lending process was good. They did a wonderful job and I was really impressed and satisfied with everything they’ve done. However, I got a call about payments starting in December but the installation for the heating and the air are not yet finished. I want to see if they could push it out at least until the first of the year. Nevertheless, I would still recommend Vanderbilt to anyone that’s looking to purchase a home.

Vanderbilt worked very good in assisting me with my loan. The application and the underwriting process didn't take long and everybody was helpful. It was very easy to communicate with them.

I like the fact that the people I'm working with at Vanderbilt took the time to understand my situation. I hadn't made a payment yet, and I could have been making the payment as soon as I got the trailer. They all did extra work for me. Everything was also fine with the process. I talked to a lady two weeks ago and she sent me an email for me to understand, and she said to call her if I have any questions. I will recommend Vanderbilt.