Vanderbilt Mortgage Reviews

Vanderbilt called me and I told them what my income was and everything. Vanderbilt did good and the application and underwriting took three months. They did everything pretty quick. Once everything got approved, the place got put here and put up and I'm in it now.

Vanderbilt Mortgage kept in contact with us well and we were happy with them. One of their guys talked with my wife more than I talked with him and he kept us apprised. Jill, who we bought the house from, also got them on the line the one time when we had some questions. My wife and daughter were happy with them and we didn't have a whole lot of problems. I I basically went, signed the papers, and my daughter got a new home.

I started the application and underwriting process with Vanderbilt in February and it was completed in October. The home didn't have a lot of the paperwork like what it was supposed to be and that was what held up the process. But Vanderbilt tried to get it done as quick as possible. The process was back and forth and they did everything they could. They would email or call me about anything I needed to do and they were very upfront. They tell you exactly what you need and what you need to do.

Vanderbilt worked with me very well in closing my loan and they moved along pretty good. The application and underwriting process took six weeks. The rep answered any questions I had or told me what the next step was step-by-step, so it went well and the interaction was very good. Vanderbilt’s people made their decisions quickly and it helped me progress with what I wanted to do. Since working with them, I'm moving into my new home. If people are looking to buy manufactured homes, they should call Vanderbilt first and see what they can do for them before they shop around.

Vanderbilt Mortgage was good to us. The application and underwriting took about three weeks and they helped get the process move forward so we could finally get a close on the house. Conducting a business with them as well as the communication were easy. They called every other day just to see how everything was going, tell me how everything was coming along, and if they could do or help with anything. If they had a problem, they’d let us know and work with us. They were really cooperative and I felt comfortable with them. The lending officer was really nice too. If I needed anything, I could call him and he would call me, and we could work it out. Now, my girlfriend and I got out of my family’s house, moved in to another house, and she was helped out with her college.

Getting started with Vanderbilt Mortgage was an extremely easy and self-explanatory process, and it worked out really well. We did things in a three-step process and they kept me updated with emails and phone calls on what their news for me and how I could help them to further the application. Things went smoothly. Though I had to call their rep a couple of times just for some random questions that I had, she was always there to help me. She explained everything that I needed to know. The process was great overall, and if I had to do it again, Vanderbilt is where I wanna go.

From the time I put my application in with Vanderbilt Mortgage to the day I closed, the whole process took about two months at most. Vanderbilt helped me understand how their program worked and inquire something that wasn’t already on the inventory. It was very easy communicating with their reps. They informed me of any little change or anything that needs to be done that might benefit me. They made phone calls and routine emails just about every day to update me on the status, where I was in the loan process, and they kept me up to date on everything. If I had any questions, I'd either call them, which was most of the time, or send an email, and my question was answered the next day. Working with Vanderbilt had made my life a lot better. I’m glad I went with Vanderbilt.

I found Vanderbilt online and learned that they do mobile home loans. It’s more challenging to get a mobile, and Vanderbilt is one of the few companies with such loan. The lending process was simple and it being done all online was easy. The only complaint that I have is that I’ve had to deal with a lot of people. It was a bit confusing with so many people involved, and I never knew who to contact. That was the greatest challenge of it, and it would be awesome if they could streamline that. But it worked anyway. I was very happy with the customer service that I got from the individuals that I spoke with. If they didn’t know the answer, they were very upfront about it and said that they would get back to me with someone who would have the answer. I would recommend them.

We've been with Vanderbilt for 15 years and I've bought two houses with them. Recently, my application and underwriting process with them went well. We talked to their rep and set a price which both Vanderbilt and I were happy with. They got me the house and every time I called in, they gave me the right person. Whatever I needed, they were there for me. They're the best people to deal with.

Vanderbilt quoted me a proposal and I explained to them that I didn’t think I’d be around for the 23 years. They explained to me that I could pay extra on the principal in order to pay it off in 12 to 15 years, depending on how much extra I paid on the principal. They came back with another proposal and got an estimate of what the escrow was gonna be and then we agreed on a price. I realized after they went into detail that I could not afford the original home that I would rather have. It costs $10,000 more than the one that I’ve got. But Vanderbilt worked with me to get a home that I needed, not exactly what I wanted, and at a price that I could afford. I was impressed with that and would recommend them.

The application and underwriting process with Vanderbilt took a while because I had the wrong application and I put my daughter on it. I then took her back off and another program came up where I could probably get a house on my own. The process started in April and it was a few months after when I reapplied. But Vanderbilt had nothing to do with it. They did the best they could with what they had to work with and I had a wonderful experience with their reps. Their names were Dana, Amanda, KC, Wesley, and Jama. They were very polite and I enjoyed working with them. They were also very easy to talk to and I appreciate what they did.

Vanderbilt Mortgage handled the whole process closing my loan and they contacted me multiple times along the way to let me know where the process was. I had a couple questions and I called my loan specialist, David, and asked him and they were answered properly. If he didn't have the answer available, he would get it in a very timely fashion. He would contact me or have the information sent to me if I needed. Also, he had people follow up with me on a regular basis. Communicating with them was pretty easy and it can’t get much easier than every form of communication available. The application and underwriting process took four to six weeks and it was pretty straightforward. I’m happy with everything I’ve done with Vanderbilt at this time.

My ex-husband and I divorced in 2000 and it was in the divorce that I got the house. We were in a process of switching everything then he unexpectedly died. So the loan process with Vanderbilt ended up being such a mess. But Vanderbilt handled it very well. The rep I was in contact with all the time, Britney, was the most wonderful person and she deserves a raise. During the whole process, we were hit by hurricane Florence, so she called and checked on us when we were evacuated, but I'm sure she didn't have to do any of that stuff. It was because of her that I stayed with Vanderbilt. Aside from that, she called almost every day. If she said she'd call me back, then she'd call me back. We had to be gone for 10 days and so she followed through with everything.

I've heard of Vanderbilt when I first started looking for a trader, and it was down in Muskogee. They said they help people that have low credit scores. Their people are kind, considerate, caring and upbeat. They communicated everything and let me know. Then, when I would get down and I'm just about to give up, one of their reps would call me and give me a pep talk. I have nothing but the utmost respect for Vanderbilt. I would recommend them to any and everybody.

Vanderbilt's reps were pretty prompt through this whole process. When I asked for something, I submitted it and I had answers within hours. And as soon I had done what they asked, we could go right forward to the next step. I was impressed with how smooth the process went. The application and underwriting took a month to complete, but that was partly due to my taxes and it had nothing to do with Vanderbilt. I had to get my 2018 taxes finished up and submitted before we could continue. Communicating with Vanderbilt was also easy. If I didn't answer, they left me a voicemail and they sent text messages before I could call them right back. I run my own business, so I can’t always answer the phone. All in all, Vanderbilt got us in the house we wanted and they were really good for the home loan. I'd tell others to give them a shot.

I have an excellent credit score and so does my wife. We were sent an email saying, “This is all we need.” We got everything Vanderbilt needed in 30 minutes, but four or five days later, we were told something else was needed. We got them that as well. Another four or five days later, they told us they needed another thing. They should have told me upfront everything that they needed. I own a towing company in three cities and it’s kind of a hitch to be getting me to be able to do anything because I’m so busy towing cars. I run 20 trucks. That's why when they told me, “This is all you need,” but they turned out needing this and that, I'm like, “Man.” That really didn't bother me too much but that may bother somebody else.

We got a home loan through Vanderbilt and the process was great and quick. It was a different person answering every time I called, but their customer service was fine and everything was good. I had a good experience with Vanderbilt and I would recommend people to try them.

The Vanderbilt Mortgage reps were friendly and helpful. They answered all of my questions and let me know the things that they were doing as they were doing them. The application and underwriting process took about a couple weeks to complete which was in a timely manner. I would recommend Vanderbilt to other people who are trying to get a home loan.

Vanderbilt is very easy to work with. When I applied up to when I closed, that took about 3 months. There was a period of 2 weeks where I had to wait and nothing happened. But other than that, they were on top of everything. I didn't have to jump through too many hoops and they were willing to help me when I had to jump through a hoop. I work in mortgage closing, so maybe my questions were more advanced than an average person would have.

The Vanderbilt Mortgage rep that I worked with was nice and he told me what I needed to do. Their process was pretty good. They called and let me know what was going on. Everything was cool.

We went through Vanderbilt once before and we got pre-approved but then we went through a different company and that one fell through. We came back to Vanderbilt and then it went through beautifully. The application and underwriting process was very quick and was completed within three weeks. We went through the process of the trailer being manufactured and once it was done, we just had to sit and wait until we took occupation. Setting up the trailer was the most time-consuming but the loan process went swiftly and well. Everything was good and we told our friends that going through Vanderbilt was a great thing. It's an affordable way for people to get their houses and we've made suggestions for people to go through and buy the trailers through Vanderbilt.

Vanderbilt's application and underwriting took about four months, which was a little excessive. A lot of it was in the process because we are on a community well. It really wasn't Vanderbilt's fault, but it took a little time. They worked with me in doing all the legwork to close the loan as fast as possible. Sarah was the best. She was excellent in everything that she did and her punctuality impressed me. If she knew something, she was on the phone with me. Vanderbilt needs to give her a raise. I’ve recommended Vanderbilt to others.

The transparency of Vanderbilt’s lending process was pretty clear. I was impressed with the communication I had with my loan specialist. The application and underwriting process took a little longer than normal because I'm self-employed with a 1099. But Vanderbilt kept me updated on what paperwork they needed so they were able to close my loan quickly. I'd recommend Vanderbilt Mortgage.

Everything was very smooth and very easy with Vanderbilt. The application and underwriting process took two months to complete and they handled everything. I filled out the application and they went with it. They called and emailed me continuously to give me any updates or ask me if I had any questions. But I never did. We got it all taken care of now and there weren't any hang-ups. It was a great experience.

We started with Vanderbilt Mortgage at the beginning of September and the first payment is January the 1st. It has been about a month now since we've had everything done. We struggled a bit because we had a rough spot in the process but we finally figured it out. Vanderbilt kept working with us and they were always nice and good.

The application and underwriting process with Vanderbilt Mortgage didn't take very long and it was about two weeks. They kept me well informed and on track of everything through the whole process. When they first called me to start asking questions, they were really nice and they kept me through the whole process. It was really quick and real good. I would recommend Vanderbilt to all of my friends.

I would recommend Vanderbilt Mortgage to anybody and I don’t say that lightly. They’re very good people and everything went perfect on the loan process. The application and underwriting didn't take much over a week and that’s excellent. They just told us that we had excellent credit and we didn’t have any problem with it. They would call us sometimes and we would call them just to see how things were coming along. Everybody I talked to was really nice to me and I really appreciate it since one doesn’t run into that every day.

Vanderbilt was very good to work with and everything was easy. We signed the paperwork and didn’t have to do anything after that. They handled everything and before we had questions, they were asking us . Communicating with them couldn’t have been any easier. Everything was awesome.

Everything was good with Vanderbilt. It was not for six and a half months start to finish, before I was finally able to move in. I talked to Steve a couple of times and he was real helpful. I am able to have a normal conversation with him. Any time I had a problem and not understanding something, probably because this is my first home, he would tell me stuff and explained stuff to me, pretty much put it in dummy terms I would understand. Everybody was just awesome as far as Vanderbilt. Vanderbilt is worth doing. When you don’t think you got enough credit to get something, they will work with you to get you something.

Vanderbilt was really excellent with their communication throughout the process of me getting a loan. They talked to me every step of the way and made sure that I knew everything that was going on and everything I needed to complete the process. They were timely, too. They called every time they needed to explain something or needed some information. They didn't wait for me to reach out to them. They always made sure that they were communicating with me. The lending process was smooth and fairly quick. The transparency of the process was good. They sent me email copies and paper copies, and they explain everything over the phone. I highly recommend Vanderbilt. It's a great company to work with.

Christy was the sales rep who told me what Vanderbilt needed from me and she was nice. She told me everything upfront and then she kept me up to date on everything. And everything she asked me to do, I did it. I had to get work done on my septic tank and I did it the same day she asked me to do it. If they needed something else, she would tell me and then I would call Vanderbilt, get the message from them and then fax them the paperwork.

Vanderbilt Mortgage has done well in my experience. The application and underwriting took no time for me since the home manufacturer did most of it. The process took about 2 weeks, which was quick. I talked to one guy named Todd and I also talked to other decent ones and they were always nice. Everything went smooth with them and I had no problems whatsoever particularly in their communication. They let me know stuff, called me, and asked me questions about this and that. They were good all the way through with everything. They treated me really nice and they pretty well got me where I needed to be.

The application and underwriting process at Vanderbilt Mortgage was handled in a timely fashion. I wasn’t sure what they wanted, so the lady who was helping me with buying a mobile home took care of everything and helped me fill out the application. It took about a week before I was told that I was approved. Then when I first started calling them and wanted some information, I kept trying to get the person that was taking care of the loan, but there was a receptionist that came on the line and kept telling me that it was their busiest and she was sorry that no one would give me a call back. I called four times and I couldn’t get anybody to call me back.

Every time I called and asked to talk to someone else, Wesley was the person I had to talk to and I tried to get him, but he never returned my countless phone calls. He could have answered my questions better too. On the other hand, all the other people I talked to went over every little thing with me. They told me what I had to do or what something was about.

I've had a great experience with Vanderbilt so far. The application and underwriting process were completed in just a few weeks, which was quick. Their lending process was as transparent as I needed it to be at the time. We had a one-on-one communication, and it was extremely easy to communicate with them throughout the process. Also, my loan officer was quick, responsive, friendly, and knew his job.

Vanderbilt kept me informed of everything. It was hard to get a hold of them sometimes, but they always called me right back. I was also impressed with how my loan officer, Trip, gave me the lowest interest rate.

I had a great experience with Vanderbilt Mortgage. Their reps were really nice and sweet. They application and underwriting process took two days and they called to tell me the loan was ready. They helped me out, and everything was good to me.

I had a good experience with Vanderbilt Mortgage. Their whole home loan process took three months which was not long, and it was easy and simple. I just filled the application out and they did everything. The got everything approved and let me know. I was also impressed with how fast and efficient everything was. Their reps were really helpful, too. They gave weekly updates over the loan and whenever I had questions, I called them any time and they answered them.

Getting set up with Vanderbilt wasn’t hard at all because the credit was good, but when we had to sign all the papers after the underwriters and everything, the notary public we dealt with was rude. She was supposed to go over everything, but she gave us about 10 minutes of explanation and then I would be in the middle of asking a question and she would cut me right off. She did not even say goodbye nor shook our hands. But as far as dealing with Vanderbilt Mortgage, they had been great.

I got a nice home out of the deal with Vanderbilt. The guy that I bought the house from had them contact me, and then I signed and got the paperwork straightened out. And the Vanderbilt loan officer knows what she was doing. The application and underwriting took almost two weeks and it was easy to communicate with them by phone and email during the process. They told me what I needed to do and once I got it done, it worked out really well. It’s the easiest loan process that I’ve ever dealt with.

Vanderbilt’s application and underwriting process took a couple of weeks. It was easy to communicate with them. They talked over any issues that I had.

Vanderbilt's application process took 11 weeks and everything was great. They worked with us through phone calls and emails. The rep's customer service impressed me. They explained everything well, worked with me and had patience with some stuff that I didn't know. Plus, communicating with them was very easy.

The Vanderbilt Mortgage application and underwriting process took about four weeks but I wasn’t able to get all my paperwork together and get it to them properly. I didn’t fill out some of my paperwork correctly. Vanderbilt helped quite a bit though. They were very nice and they talked us through the paperwork very thoroughly. They called me multiple times to ask me if this is okay or if that’s okay, or if there’s any way they could make the process go faster. We talked for about 40 minutes about the forms we needed to fill out. There were a couple of W-2’s that I sent in but they needed a couple of more and it took me a while to get a hold of my W-2s. They ended up getting around and helping in pushing the process to make it go a little faster so I can get my W-2s.

I signed up with Vanderbilt Mortgage and the application process was simple. We closed in 30 days. However, my realtor would follow up and the rep from Vanderbilt would say they're still waiting on it. Even so, when you contact them, they're readily available. Initially, they sent out the introduction as far as a “Meet your team” email and gave me all the contact information I needed for each person from the specialist to the underwriters to credit department to the processor. All of it was fantastic. Robin, the loan officer was very nice as well. It was easy communicating with her. Vanderbilt Mortgage is a great company. Working with them has a positive impact in my life and I’m gonna hire them again.

The company where we got our home told us to work with Vanderbilt. They submitted all the paperwork with them and next thing I know, I got a call from Vanderbilt saying I could get a total. It was easy to communicate with Vanderbilt but the whole process was long. It took about three and a half months, but it worked out. They kept me informed about what I needed to do to move everything along, how much was gonna be the closing cost and my down payment. We kept in contact the whole time. I could call them when I needed to and they could call me. Plus, my rep kept me up to date on everything. I’d recommend them to anybody.

I looked at a higher-priced trailer that I knew I could get but we just wanted to get an idea of what the payments would be with Vanderbilt. The application and underwriting process was done in three weeks. I’m pretty impatient when that goes by. But I was happy with it so it all went well. I initially started with one of their specialists and she was very friendly. Then when it got finalized, there was a guy that I worked with a couple of times on the phone and he was extremely good. The level of communication was fantastic. They could have given me a lower interest rate but other than that, everything about it was positive. I'd recommend and suggest them to my friends.

Vanderbilt approved my application quickly. They helped me step-by-step to see what I needed to do to most likely get an approval and told me how to fill out my application. The whole process took about three weeks from when we first got a notice that I was approved. The lending process was nice and I felt very comfortable working with them. The loan specialist went through the application in a way that I could understand her and she was very specific. I had a question about when my monthly payment would be and there was an answer the first time that I called her. Vanderbilt is a very good mortgage company to get for a first-time home.

I was told by a co-worker of mine to deal with Vanderbilt Mortgage. I did and it was awesome the way they did everything. It was easy to get started with them and the underwriting process took about two months and was really simple. Everything’s 100% satisfaction for me because they did a tremendous job on getting the process going across smoothly.

Vanderbilt did everything excellently. They kept in contact and let me know what's going on and what was needed to finish everything. My employer took so long to get my employment verification back to them, but they called my employer to get verification and tried to get things moving along as quickly as they could.

Vanderbilt helped me out by telling me what was gonna be with the loan. And they walked me through everything and they quickly let me know any changes that got made. Their specialist, Laura, started the loan process but they switched it to another lady that signed off on the closing deal. The whole process took a week and they did everything for us. They’re all very nice people. It all went very well and I would recommend them.

Everything went real smoothly with Vanderbilt. We didn't have any issue and I liked the experience quite a bit. We took the application home, filled it out and submitted it. When everything was approved, we verified and signed everything. It took about 30 minutes. It was also very easy to communicate with them. The loan specialist I had was Raul and he was a good talker. When I called him and expressed my concerns, they got on it. We got everything finished up in three to four weeks and we got a new home.

The application and underwriting process with Vanderbilt Mortgage took four weeks and I only had a problem with one of their reps throughout the process. It was during the part where they get my income. The rep was told that he can't call my daughter’s company. He has to call the person that she actually works for. She takes care of a man, and that man was the one who technically hired her, but the rep didn’t get that. It took time to call the people that pay my daughter with the check, and it took a little longer for the income part. The guy rep was the only one who we weren't satisfied with. But, other than that, it was fairly easy to communicate with Vanderbilt. There's a lady that works at Vanderbilt named Sarah, and she was very pleasant and polite. I kept calling her when I had questions, and she would check on things for me. I like her too.

Vanderbilt kept on top of things. I talked to several different people at several different times while they were requesting stuff for the loan, and I really enjoyed how each one communicated with each other. I liked how everybody was on board with each other. I didn't have one person calling me and then trying to pick up where the other person left off, so it wasn't a lot of repeated questions. They already knew what was going on from the last person for each step. So, I really enjoyed that I didn't have to repeat or send in things again. They all knew where they were supposed to be. The application and underwriting process went as quickly as it possibly could go. There was no delay on Vanderbilt's side, and they did everything they could to work with me. Also, Vanderbilt's lending process was written out clear and to the point. I really had a great experience with Vanderbilt.

The application including signing papers with Vanderbilt Mortgage didn’t take me long. We had an easy process getting the paperwork done and they did everything they could to help me in every way. David was very helpful and did an excellent job. From the beginning, there was a lack of communication. Me and David was talking about that yesterday and he’s gonna have another guy call because he’s only the seller. He said that any time I had questions, I could call him and he would try to help me out.

Applying for a Vanderbilt Mortgage took a couple of months and it took longer than I thought but it was fine. They did it all. Bonnie, the lady down there, helped and she was a big influence. I started on August the 13th and the house was moved up in last of October. I'd tell people to jump on Vanderbilt.

I'm very happy with Vanderbilt. We had them on one loan and the house got settled out, then we got another loan through them for the new house. We had three of their reps help us on this recent one and I was impressed with the way they get back with me after I call them. It was very easy communicating with them.

It was very easy to communicate with Vanderbilt. If I wasn’t able to get anyone, they would always call me back in a timely manner. Also, the specialist who helped me called me about every day and made sure that I was able to get my paperwork and able to turn it in on time. If I needed a computer, they had one available for me. It was fairly easy and I was impressed at how fast they got it approved.

The people we bought the credit from suggested we use Vanderbilt Mortgage. We called Vanderbilt and they jumped right on it. Everything went fast. They just got us right into where we needed to go and talked to whoever we needed to talk to. All the paperwork came to us quickly, too. They stayed on top of everything, got back with us quickly, and didn't put us on hold when we called. And since we have good ratings, they got us approved in no time. Also, the rep I had communicated with me quite a bit which impressed me. He even called me to keep me updated on what was taking place and what they needed. Overall, Vanderbilt Mortgage did a good job. I’d recommend them.

Conducting business with Vanderbilt isn't hard at all. They were significantly informative during the lending process. They were very helpful in letting us know about various situations, which we really appreciated. I was hesitant because I didn't know much about the process itself but it went fairly smoothly. The application and underwriting took less than 30 minutes. We had a couple of representatives. The first one we had seemed like he gave up and he didn't seem like he would call. But then at the latter half, we had a female rep. She was able to contact us more during the times that we were available.

Vanderbilt's reps made sure that they let me know, step-by-step, how far that the loan is being processed and how soon they were trying to get it to be closed. The application and underwriting process took two to three weeks and everything was fine. If anyone asks, I would tell them to try Vanderbilt and see what happens.

Vanderbilt worked fast and at a reasonable time. They inquired about everything and stayed in contact. They were also considerate and polite. If I had a question, someone got back to me the next day and the transparency of their lending process was all good. They'd all done a good job and the application and underwriting process took a month or so.

Vanderbilt's loan process was great. I was able to do it in between my load or after work because it was so hard for me to get off from work. I talked to them about it, so they worked around my schedule. When I met with their rep, he was willing to wait until I got there. I live in Jeanerette which is about 35 to 40 minutes away and at the time I got off my bus, he told me to take my time through traffic because he was not going anywhere. They also normally got back to me if I had a concern even if they sent an email and a lot of times, I didn't catch their calls because I was driving my bus. But I checked my email often when I got home in the evening or when I stopped somewhere.

The home loan process through Vanderbilt was pretty regular, just like I do with all finance companies, but they were really good to me. You put your name, address, credit and bank account details and all that, and Vanderbilt was good to work with it. They explained things and they talked in English. And if you have problems, you talk to somebody. Our loan specialist got us in and was clear on everything. When I had questions, he would answer them as best he could so I would understand it. Vanderbilt doesn’t keep you hanging on and you’ll know if the loan is gonna go through or not really quick. Mine went through in only two weeks and they made it come right about where they said it would. They also didn’t take my land as a downpayment. I would recommend them to a friend.

Vanderbilt's rep was polite and answered my questions easily and immediately 'cause I had to work. The entire process took a couple of weeks and everything was clear. Overall, it was a good experience.

The application and underwriting process at Vanderbilt wasn’t very long at all and their people did an excellent job in closing the loan. They were nice and did everything they could to get us where we wanted. I was very impressed. The specialist went out of her way to make sure that we had everything done and we were doing it the right way. The lending process was great and I was very pleased.

Vanderbilt is pretty quick, depending on the credit. We started the contract on the 1st of September and we closed on the end of October. The rep that I was working with was knowledgeable about what he was talking about. He told us what we needed and made sure we got everything the first time. I filled out the paperwork, and they sent it off and said that it was good. Then I had a woman call me and she explained the payments and all that stuff.

It took about a month to have everything approved by Vanderbilt. I worked with a few different people but mainly with a lady who kept me updated and asked me some questions along the way. I was kept updated through phone calls and I was very pleased with that.

Everything went very well with Vanderbilt Mortgage. Everybody took care of everything, they did most of the things for me and it worked out great. It was easy to communicate with them. The rep was very straightforward, very understanding with everything and very helpful if I had a question or if I have to be directed to a certain area. The whole process took less than a month and it was a very pleasing experience. I would recommend Vanderbilt to those buying a new home and/or another home. It's the best place they can go.

I was scared to death when I started my application with Vanderbilt Mortgage but it went a lot better than what I had expected. The application and underwriting process took a couple weeks and it was a painless process. They worked with me around my schedule every step of the way and they were very helpful. They worked with me when I got off work where I would be able to do everything and they were very polite and understanding. They answered all of my questions and everything was laid down in front of me. And to this point, the process has been just like they said it’d be.

The loan specialist we worked with at Vanderbilt Mortgage was good. She was professional and with knowledge. She explained all of the points in the loan and it was very easy to communicate with her. Everything about the loan was clear, page by page. The process took about a week and everything was good.

The application and underwriting process of my loan with Vanderbilt Mortgage took a month. This is the first time I've ever done this and Vanderbilt has done real good in working with me to close the loan. Every time we call the man we talked to the first time we went down there, he asks me to come where he's at as he has clients over there. He seemed to know what he was doing. I recommended Vanderbilt to one of my neighbors that used to live out here.

Everybody at Vanderbilt Mortgage explained everything well as we went with the application process. Everything with the lending process was good, and communicating with their reps was easy. The person that I stayed in contact with more was Rebecca and she did all my paperwork. She was helpful with anything I needed and the interactions I had with her was very good. When I had a few questions, I would call her. And if it was something that she could answer, she would. If not, she would find out and call me right back. Vanderbilt was good for us and their transparency was good as well. There may be a thing or two we could have understood better to begin with. But working with them made things better and we got a home.

Vanderbilt Mortgage have helped us in a lot of ways that a conventional place wouldn't have. They worked with us as far as getting information and the stuff they needed, and by telling us what we needed to get done. Communicating with them was also easy and we did it through a phone call. Bryan, the rep I worked with, was pretty helpful and very knowledgeable. But I'd like to note that the closing could have been done at a more respectful place. We closed at a McDonald’s and it was convenient there but it could have been set up a little more professionally.

Vanderbilt was awesome. They did a bunch of their legwork and did their job in closing my loan which took a month and a half. Communicating with them was easy, too. The majority of it was done over the phone and there was a little over the mail. They would call when they needed something and then we would call back with what they needed. All around, the lending process went smoothly.

We did two application with Vanderbilt Mortgage. One was online and it was real quick. The whole process took three days to a week. They went above and beyond when they would answer questions, and all the delays were basically on our side. Even when I ask questions that didn't concern them, they would try to find out who I can talk to then give me that information. During the process, staying in touch with them was easy. Diego, our loan specialist, was quick to reply to my voicemail. I had a hard time getting a hold of him, but if I left a voicemail, he'd call back for sure that same day. However, I didn't like that we didn't speak to a Vanderbilt person at the closing. When we had issues, they didn't know.

We had a wonderful experience and I would recommend Vanderbilt to anybody. They were very good at helping us get our dream home. The process went smoothly and it took about two months, which was reasonable because we had to order the home and it took us a little while to get it because we had a lot of personalization on the home itself. also, The home center was very helpful with answering any questions and any time we had any questions about the process, everyone at Vanderbilt was very nice and friendly. Unlike some places that say they can't help because they're not assigned to the case, the Vanderbilt reps went out of their way to help us any way they could. Any time we needed anything like if there was one that had sent me a message, and they weren't in the office, one of the other people in that department would do their best to help me. If it was assigned to one person, someone else would try to help me as best they could.

From the time we started to the time we closed, Vanderbilt's application process took two months. At the beginning of the process where we were submitting paperwork, all went really quickly. Then the next few steps dragged and took a little bit longer. It would have been nice to have known how long those steps were gonna take. A young lady was in charge of the process, but we worked with a different person every time we went to the next step. We didn't know we were being handed off to somebody else, which made things difficult. They should have let us know that we were being handed off to the next person and who that person was. However, they were all very nice and willing to answer our questions.

It was my first time with Vanderbilt Mortgage and the loan specialist who helped me was very good. The application and underwriting process took about two weeks. Vanderbilt did a great job and I'd recommend them.

Conducting business with Vanderbilt was easy. Everything went well. The process up to the time of approval took two days at the most. The people I worked with were all really professional about everything. They always had an answer to my questions. They also kept me updated.

We have our home mortgaged with VMF. Therefore, I called VMF today (11-15-18) about our insurance claim on the damages we suffered from Hurricane Michael. They were sent a large check issued from our insurance company for damages on our home and other things that have nothing to do with our house. They send out some of the check to start repairs but the amount sent out won't even touch what we need to fix our roof not to mention our floors from the water damage and well. They seemed to not care at all when I asked about the procedure to obtain the rest of the funds.

Vanderbilt Mortgage handled my home loan process well. I am satisfied and I am so glad of what they did and if I do it again, I'll do the same thing and the way I did it. They got good people working for them and the trailer company had decent people working for them, too. The process took five days which was good enough. Also, their loan specialist was okay. My last payment will be 12 years from now and I'm gonna do my best to keep things with them.

The Vanderbilt reps were pretty fast and easy to work with. Communicating with them was easy and they normally got back to me the same day or the first thing the next day, if need be. Vanderbilt has done pretty good with me but I wanna call them because I'm due for a payment in December, and I haven't even moved in my house yet. Still, they did a good job and I was impressed by how quick it was.

Vanderbilt was amazing. The home loan process with them was good. I also talked to a few different people there and they were all super nice.

Vanderbilt Mortgage took care of me well. Although the loan application and underwriting process took a little while, it wasn't really their fault. It was mine as I needed to get some information for them and I needed to get it off of my W-2s, but I cannot find my W-2s for me and my wife. I got some calls from them on a Saturday which were kind of just getting updates on whether my W-2s have come in yet or not or talking about what could be done to get it or have it quicker. They helped me get through the process, and they were always super kind and not pushy on anything. Then after I got the information, the whole process went pretty quickly.

The application and home loan process with Vanderbilt Mortgage took a couple of weeks. It went quickly for me and they worked with me excellently to close the loan. They answered all the questions we had and they had the info I needed. It was very easy to communicate with them during the loan process. The loan officer was courteous, very nice and knowledgeable. The transparency of their lending process was great and I would recommend Vanderbilt to anybody.

I bought a single wide, 14x80 trailer. The home manufacturer used Vanderbilt and I just let it flow with them. Instead of me finding it, why not let them find somebody? And it all worked out great! It didn't take long at all. It wasn't but about two weeks. All the paperwork went through the home manufacturer and their lawyer. I was with Vanderbilt kinda directly but kinda indirectly too. And everything went extremely well. Laura called me every now and then, asking questions, and she was very nice. She also let me know what I needed to do then I did it. Try Vanderbilt because they will work with you really well. They've got good people working for them.

Vanderbilt worked with me in all areas and tried to get the extended warranty that I was concerned about on the house. They were nice and were always informative at a good amount about any changes. The loan rep and I talked like we might have known each other for a while and the lending process was good. They did a wonderful job and I was really impressed and satisfied with everything they’ve done. However, I got a call about payments starting in December but the installation for the heating and the air are not yet finished. I want to see if they could push it out at least until the first of the year. Nevertheless, I would still recommend Vanderbilt to anyone that’s looking to purchase a home.

Vanderbilt worked very good in assisting me with my loan. The application and the underwriting process didn't take long and everybody was helpful. It was very easy to communicate with them.

I like the fact that the people I'm working with at Vanderbilt took the time to understand my situation. I hadn't made a payment yet, and I could have been making the payment as soon as I got the trailer. They all did extra work for me. Everything was also fine with the process. I talked to a lady two weeks ago and she sent me an email for me to understand, and she said to call her if I have any questions. I will recommend Vanderbilt.

Vanderbilt Mortgage's lending process was easier than I expected and I liked it. The reps walked me step-by-by, explaining everything and they answered all the questions that I had. They were easy to get a hold of and they got a hold of me when they needed to. There wasn't a bunch of waiting around with them. They worked with me and just called me on times I was available.

Vanderbilt called me to get information and they had everything laid out as far as with flood insurance. I applied to other loan companies and they didn’t have all that information. They had basically just the loan, whereas, Vanderbilt had everything together. The application and underwriting process with Vanderbilt took about a month. However, it took a little longer to get my actual loan amount.

Vanderbilt was able to help me change from FHA to conventional loan pretty quickly. It enabled me to keep my down payment down and I felt like they went the extra mile for me. But application and underwriting process took about five months, though it wasn't their fault. Vanderbilt's reps were great. They were polite and easy to work with. They answered my questions and were quick to get back with me. It was Ashley and a gentleman who'd done most of it. If I had any questions and I called them when they were busy, they called me back and they were very helpful in explaining steps to me. So, the financing part was the best experience in this whole process. And when I went into closing, I was aware of what was going on before I got there, so there wasn’t any kind of surprises.

Vanderbilt offered less interest rates and lowered down payments. They personalized my loan, too, by going bi-weekly. In doing so, it made the payments less. The application and underwriting process took three weeks. Communicating with them during the home loan process went pretty smoothly as well. It was not difficult at all. There were three people who called me three times a week to make sure that everything that I needed to do for a house was done, and they were all pretty nice. Every time they called, they asked me if I had any questions. Going with Vanderbilt is a lot smoother and easier than going through a bank. Everything was pretty good and it didn’t take too long.

We met with a Vanderbilt rep in Chattanooga and she was nice. The process was also fast. They called and were polite and explained everything like it should've been explained. I liked the way their rep handled things. If we needed her, we could call her and she was always there. She would see if we needed anything and if there was any way she could help us. She didn't put us off on anybody else. Vanderbilt made sure everything went smoothly and would usually address our concerns right then and there. I appreciate them. They did a good job and I would recommend them.

We did the pre-application with Vanderbilt Mortgage within an hour and, after that, the entire process took about a month. The loan process was fine and if we had any questions, we could call them and talk to them. If I had any issues, like if we did not understand what was going on, the reps would explain it. It was very easy to conduct business with Vanderbilt.

A couple of ladies kept me in the loop pretty good every time something would change. They kept calling and updating me on everything, so I never was left in the dark on anything with them. Doing business with Vanderbilt was very easy and they did a great job. Keep doing what you are doing.

Vanderbilt Mortgage has a very smooth process. It's a well-oiled machine. Everybody I spoke to was friendly, courteous and easy going. I was very happy.

I was very pleased with the whole process at Vanderbilt. The actual application took a couple of weeks from start to finish. It didn't take that long and everything was done online. The Vanderbilt team was really good at keeping people up-to-date. It was easy to communicate with them during the whole loan process. Every time I corresponded with them, there were no problems. If they didn't answer, they will call me back. My rep, Lauren, was quick about getting back with me and she was very professional. She did really good. She's very knowledgeable and she answered all of our questions. After everything was there, we read all the documents were in order and in line and it was easy to understand. It was my first time buying a home, and my experience with Vanderbilt was good.

The application and underwriting process with Vanderbilt wasn't very long and within two weeks, I had an answer. They were very good about getting only the documents you needed and not having to gather a bunch of stuff to ship off to them. It was wonderful talking to the dealership about the home. They did a fabulous job and everything was very clear. The rep, Kit, was always very friendly, gave an idea upfront and he was right on the money with his estimates. He was also very friendly and easy to deal with.

The process I went through with Vanderbilt Mortgage took three weeks. Their rep helped us fill out the papers and go over everything in detail. It was very easy to communicate with them.

Vanderbilt was helping us lower our monthly payments, as low as they could. The specialist I dealt with helped me calculate how much to put down as a downpayment to get under a certain amount for monthly payments. He had an answer to every question I had, and he made me feel like there was never a stupid question. It took about a month from the paperwork to when we were accepted, and the lending process was all great. Communicating with them was easy and they responded right away. They made it very clear about what my husband and I were signing to understand everything.

There were no surprises in the lending process at Vanderbilt Mortgage. The loan specialist explained everything. Whenever I had a question, she answered them and cleared things up for me. Our communication was good. They kept us well-informed. She would call and let me know what was going on. Then she went over with everything, itemized, and went over it with us to let us know what was going on. The application and underwriting process didn’t take long at all. The holdup was our well because they had to keep digging it deeper and deeper and we needed a little bit more money. But once it got settled, it went pretty fast.

Conducting business with Vanderbilt Mortgage was very easy. The application and the underwriting process took about four days. The people I talked to were willing to work with me at all extents. I was very pleased with the knowledge they had. They were also very kind, and they went above and beyond to help me out. One woman helped fill me in on the information I needed for the trailer placements. In addition to that, she gave me her number with her extension if I had questions. She was also very responsive. She tried to get back in touch with me as soon as she could and answer all my questions. Overall, I was very pleased with my experience with Vanderbilt.

The process at Vanderbilt Mortgage was fine the way it went. But I had to make sure that I got a hold of them in the morning because in the afternoon, they were just busy. Nevertheless, everybody that I communicated with were very courteous and very professional.

The process at Vanderbilt was smooth and very transparent. It took about a week and a half, and they helped out as much as they could. I was talking to four different people and they all did a good job. It was also very easy to communicate with them. I would just pick up the phone and leave a message. I would ask that they call me and they would get back to me within the day. Because of the shifts I work, we played phone tag for a couple of hours. But when I finally got through to them, it went well. In fact, they were always up on it, calling me and giving me a status report on everything. They would call me if they needed something, like a piece of paperwork somewhere. The whole process was good.

I worked with Tammy at Vanderbilt and she did a really good job. I filled out for the loan and the next thing I knew, I got contacted by her and we were in business. She got on it too. She would call or email us and let me know what was going on. She did everything that she thought she could do. The process took about a month and I liked the fastness in the approval as well as how they worked with me. If they needed something, they let us know and we got it right to them. They did what they needed to do and got it done. I had very few questions and when I did, they reached back out to me that same day. Communicating with them was simple. You pick up the phone and dial their number, then you have somebody to talk to. I'm very proud of Vanderbilt. They did a really good job and I'd recommend anybody to go to them.

The reps that I worked with at Vanderbilt were great. I went in one day and we sent the application off. The next day, the girl called me and confirmed. I went back down to the dealership where I got the home and the loan was all fixed up. There were three reps that I dealt with and they always kept me informed. Right now, my payment was supposed to start in September but my home is not yet set, so they called and told me the payment was gonna start in November. My first claim was supposed to be in December. They keep changing it for me because my home is not ready. They also send me stuff in the mail -- I got my homeowners insurance the other day from them.

Vanderbilt was quick to get me a pre-approval and an approval as soon as I got the seller to get on board with us. But they couldn't give me a full-blown approval until my seller of the land agreed to do the contract. We also weren't able to get the loan that we originally applied for because the approval amount wouldn't have allowed us to get the FHA, so we wound up going with just a regular loan. Besides that, the process was quick and painless. Any time Vanderbilt ran into an issue, they were very prompt with letting me know about it and then what they needed to do next. They also told me I had to have certain things with this loan and that I didn't have to have them with this one. And the other loan was gonna be a better sitting loan for the land at home. I would recommend Vanderbilt to my family for a home loan purchase.

The people at Vanderbilt were good at communicating. We were first-time homebuyers and we're kinda young so we didn’t really know what we were doing. We asked a lot of questions and they were very clear whenever they answered our questions. Then when we needed to get an update, they were really good with that. The loan specialist we worked with was really good about getting ahold of us, even with voicemails and leaving a callback number. That was amazing because we both work. We always had a number to call and it was really easy to communicate with her. They were also really good about answering the phone. Plus they worked with us to help get all our papers back. The process took about two months and we had a really good experience.

Vanderbilt's loan process was transparent to the level that I would trust them as I would any other bank. The underwriting and application process took a month and a half. We had to wait until the house was finished, and then we were able to finalize the loan. Vanderbilt is in a different state than I am, and they called me when I was available. They made arrangements somehow to communicate with me. They communicated that my first payment would be determined depending on when the house would be finished. And they were communicative in that sense that I was always sure when the first payment was gonna be.

Vanderbilt Mortgage helped us in every way possible to close the loan and the process took less than a month. The communication was spot-on and everything was crystal clear. I interacted with several people and those were all positive. They were very professional and quick to get things done. I was impressed with that.

Vanderbilt gave me a good policy. They got me hooked up in a good situation where I know I can afford to make my payment and that was the main thing I was looking for, because it was easy to get jumbled up into something and you can't be able to perform the duties of it and you can get yourself in a spot. They gave me a situation and they helped me out a whole lot where I could just go on and get it taken care of through my account and wouldn’t ever have to worry about no troubles.

The process with Vanderbilt took about two weeks and the communication was very good. As the process went, I spoke with several different people and everything was great. I didn’t have to send a duplicate of anything. After I sent the paperwork, they didn’t ask for it again. I've had to deal with that before with so many different mortgage companies. This is the second home I bought and I would definitely say Vanderbilt was very experienced.

We did everything online with Vanderbilt and it was a matter of days that everything was completed. But after we had signed papers on one house, the guy backed out on us. He sold it for more money than what our contract was. We let Vanderbilt keep our downpayment and kept looking for another house. Once we found one, we applied it to that one. It took us a few months but as far as Vanderbilt is concerned, they've been great. They're the ones who gave us a chance and they did what they could do. They also explained everything to us. In the beginning, one of them even told us that if we paid so much money a month, we could actually pay the mortgage off early and won't be penalized. That was good too. Vanderbilt Mortgage is a good company and if we ever have to get another mortgage, we definitely know who to go to.

Doing business with Vanderbilt and communicating with them during the loan process were easy. I just filled out the paperwork and they agreed with me. The reps I dealt with knew their job. If I had a question or a concern, they were quick to get back to me with an answer.

It was really easy doing business with Vanderbilt. They were honest and forward with everything. We went through the process in my own time, and it wasn’t like they were rushing me to do things or make up my mind on this and that. They were laid back and they listened. The person whom I worked with, Lori, was really helpful and friendly. If she couldn’t answer a question, she would find someone who could. She didn’t leave me out there hanging, trying to figure something out. The application and underwriting process took us about 100 days, and all-out, it was a good experience.

I was really thankful and blessed to get a loan from Vanderbilt. The application and the underwriting process didn’t take that long. But it took a while for everything to get settled because they had to wait on the appraisal and different other papers to get in before we can make a close. Also, being a first time owner, they explained different things briefly to me but I understood everything they were saying. I'd recommend them to another friend.

Vanderbilt helped me with everything to get my loan closed. Their lending process was simple and self-explanatory, and their reps explained everything well. They gave me all the details, then they answered all the questions that I had, so everything was clear. I would recommend them.

When I sent the application to Vanderbilt, I never heard back from anybody. Then, I called them and I was told that it was in the process. I never knew what was going on. The application and underwriting process took three weeks. Vanderbilt should improve on their follow up process. I called them to find out everything and it was very hard to get a hold of people who they said was working on my loan. But, whenever I get a hold of them, for the most part, it was good. Their reps were professional.

Doing business with Vanderbilt was really easy. The application and underwriting process didn't take long. Also, when their reps call me, they are able to answer any question I needed to ask right then and there. That impressed me a lot. Their rep would send me a text message every other day letting me know how everything has been going. Eventually, she got me a loan.

I am sooo very thankful that Beth in the Vanderbilt Maryville office was able to work with me in deferring some payments which ultimately keeps us in our home! My husband recently spent 2 months between hospitalization and PT. I missed a lot of work initially because his chances of waking up from the coma and actually surviving his ordeal were less than 25%. I never left him alone until he woke up and was not only alert but slowly recovered and came home. 2 weeks later I had abdominal surgery which took me out of work even more. We were financially in a very deep and dark place.

We applied for a few different loans and Vanderbilt was one of the only companies that gave us one. Conducting business with them was very easy and whatever they did was great. The application took a week and everything was presented to us very clearly. I was also impressed with how they checked in and let us know what we needed ASAP.

The application and underwriting process with Vanderbilt took a little over two months. I was able to sign remotely and stuff like that and they did fantastic with the lending process. It was very easy to communicate with them. I had trouble getting money from my PST and they got on the phone with me, with my PST company, and helped walk through that. I was impressed with the specialist's availability. I could text her and email her or however I needed to get ahold of her. Vanderbilt's lending process was transparent.

Vanderbilt's application and underwriting process took two months and their whole process was getting a little long. Their lending process was good except that I had a few little discrepancies with their home builder. Vanderbilt can improve their lending process on having a little bit more communication or not having as many contacts. There were three people that went over my account that I could call and they all help each other out whenever they get busy. When I had a question, they answered it to the best of their ability and they would find out what it was if they didn’t have the answer. But if I call to ask and somebody else answered, they might not be able to give me the answer to my question. Other than that, if anybody that I know wanted to do what I did but doesn’t have good credit, I would definitely recommend them to Vanderbilt. Although I had a gap in my work history, we got it taken care of. I’m pleased with my experience.

We did the process with Vanderbilt twice. All the paperwork wasn’t filled out so I had to do it over. The second time around, it took about a week and everything went great. For the most part, everything was upfront and well-explained to me. It was also very easy to communicate with them during the loan process. They took their time and they were great. Everybody was nice, genuine and seemed like they were concerned and helpful towards getting everything closed out. Whenever the rep said she'd call back, she called back.

The application and underwriting process took less than a week. First off, I went in, looked at trailers, and found out which one I liked and wanted. I had filled out the application and I worked with Keith. He was very personable sharing with me about his kids and wife, and that he was becoming an uncle. I'm a teacher and he asked about my school and my kid. I could see him on another street, and he would know my name and about my family. He was excellent. He gave me his phone number, and I could text him, and he would answer right back.

Vanderbilt was great. The rep I worked with did what he said he was gonna do. I bought houses before, and my experience with Vanderbilt was one of the best ones I've had. Their process was quick and it was easy to communicate with them during the loan process.

Vanderbilt did a wonderful job. They contacted me before anybody else did when it came to getting me the best loan possible. However, the third-party or the home dealers were atrocious. I’ve had better experiences getting teeth pulled. Information was not being passed properly and nobody was contacting me until the last minute in needing paperwork done. The home dealer's rep was also not doing his job on their side quick enough to make the process smooth. The paperwork was dragged on in two or three occasions, so I just sent it directly to Vanderbilt to speed up the process instead of dealing with the salesperson at the trailer place.

We went to a home center where we picked out our home. There, we got the application for Vanderbilt and filled it out. We then got contacted by Sierra from Vanderbilt who is is a really nice young lady. She explained everything about the loan and told us that we could call her any time we have a question. Our application in Vanderbilt was a lot of paperwork, legal runaround, and back-and-forth stuff. Still, their reps worked with us. Every time something came up, they would call us or send us an email.

I talked with the loan specialist at Vanderbilt and he said everything with my loan process was smooth. It took a couple of weeks to complete. Other people should check them out but shop around also.

Working with Vanderbilt to close my loan was easy. I sent in the application and they approved it. The application and underwriting process took about a week. Communication with the Vanderbilt team was easy as long as I had their extension number. And every time I called the nice loan specialist I worked with, she was always answering my question. And if she couldn’t answer my question, she’d call me back and let me know the answer. So far, my experience with Vanderbilt has been good. They're not hiding anything from me. I would recommend them.

Vanderbilt financed us more than what we thought we would be able to get. They had somebody give me a bunch of information on the phone, they'd check in and call to make sure everything was going okay. So far, everything went well. Vanderbilt is very good for homes and easy to finance with. I’d definitely recommend them.

Vanderbilt made sure all the paperwork was done and done right. Plus they kept in contact with me the entire time. From start till finish, the process took about six weeks. They were very easy to get along and to communicate with. They answered any questions and walked me right through it. They also called me and sent forms that were filled out incorrectly and they instructed me through how they needed them filled out. They did a really good job. The woman we worked with was very nice and professional too.

We applied for a mortgage with Vanderbilt in late January and we signed the papers in April. Their reps were nice. They helped us get a loan we could afford and worked with us. It was easy to communicate with them. If the rep couldn’t answer my question then he found somebody that could. I like their lending process and they were very good to me. Doing business with them has been easy. I have recommended them.

Vanderbilt Mortgage helped us as far as trying to get the loan down a little more than it was and it worked out well. This was my first brand-new home, or brand-new anything, and I was fairly comfortable with Vanderbilt. The process was easy. They walked us through it and I understand now when before, I didn’t. They were very knowledgeable and they helped me understand things in layman's terms, not just a bunch of words that I didn’t understand. Then if I didn’t understand something, they would explain it to me. The loan specialist was a super nice lady too. She answered all our questions in detail and I felt really good about it. I felt like I got the best information I could. I would tell others to go with Vanderbilt as their loan specialist as well.

I had a loan with Vanderbilt Mortgage a couple months ago but something happened and it bounced back so we had to redo everything. The estimate that the trailer place did on the trailer was not a correct estimate at all. But I was impressed with the way Vanderbilt straightened out the mess with the trailer place. I was thinking of putting my trailer back but they said, “Well, let us try to find out what we can do.” Vanderbilt has been great. I would refer my friends to them.

Vanderbilt worked real good. I was impressed by the way everything was done with my mortgage and I’ll recommend them.

Vanderbilt was very easy to work with. I was in Canada working during the time that the purchasing process was going through but interaction was still there. Their reps were always available. They would leave me messages and I'd call them back the best I could. They put their process out there and it was pretty clear. They gave me a good understanding of what I was getting into by breaking it all down and telling me what I needed to know. I definitely recommend them.

The loan and underwriting with Vanderbilt weren’t too bad. It was a long process, but that wasn't really Vanderbilt's fault. They were pretty much in contact with us. They did a pretty good job as long as when we called them and had a question. They were trying to get everything through as quick as they could. We had to have a $34,000 to pay off our land before we could finance everything, and we had to get some payoff quotes from another place, so they took care some of that. They were calling and telling me which forms we had to have, so it was a pretty good process. They got us through but our house is still not in yet, which is not their fault, and they've been working with us about that too.

The people at Vanderbilt answered any questions I had. If they didn’t know the answers, they went above and beyond to find out and got back with me at a reasonable, respectful time. The whole process went so fast and it just took two weeks. Everything has been really good.

My mother financed a single wide with Vanderbilt back in ’86. I was there and I said that if I ever went back with somebody, I wanted it to be like Vanderbilt. Then when we went to buy a modular, we ended up getting Vanderbilt. So it was a win-win situation. It was our first time purchasing a home and we had read about certain things that you need to purchase a home. We tried to get much of what we needed to have and what we knew to have in place to make the process easy. But along the way, we ran into a couple of hiccups with some of our information.

Vanderbilt told us I had to get our stuff in just whenever we can get it in there and they’d process everything. It took about six months because we held off on things. We were going to put our trailer down where we live at now, but it didn't get moved so I had to put it at my mother’s place. We thought we were supposed to get underpinning with the property, but I chose to hook up utilities. I was told that if I don’t get underpinning in a couple of months, my insurance will be cancelled and we’ve not even moved in yet. Overall, the Vanderbilt staff were very polite and they were good about helping us. They did really great and I’d recommend them. It was easy to communicate as well as do business with them.

Vanderbilt Mortgage was really good. They would help and work with you. I started with them in February and finished in September. They kept me informed as to what information I needed to send in and then when they got it, they informed me that they had it. They also kept me informed about what stages I was in and what was gonna be next. My interactions with them were really great too. They were really polite and very knowledgeable about what they were doing. They answered in a way that I could really understand what was going on.

A friend of mine referred me to Vanderbilt and I had great interactions with their reps. Everybody I spoke with was good. They let me know what they needed from me and then they called to check on things. When I was not able to get a hold of somebody, somebody else was able to look up what I needed to know and the timeframe was quick. The reps made sure I was all right with the price and they let me know of any changes.

Vanderbilt had great customer service contacting me throughout the process, letting me know if anything was needed, and keeping me up to date with everything after the process went along. It was extremely easy to communicate with them. They answered all questions, covered everything for me, and then gave me a contact number if I had any questions that didn’t even think of over the phone, and so they were always willing to help. If they weren’t available, they always had someone else available to communicate with me. They also communicated through text and emails when I was busy working and couldn’t make a phone call. Everything was disclosed and explained extremely well as well. It was the best experience we’ve had so far with them. Working with them helped us a ton. I got a brand new house and a happy family.

The whole process with Vanderbilt Mortgage took about a month, from the time that we did the loan to the time that we got our trailer and was able to move in. It was super quick and that was amazing. They did a great job. Every one of them was absolutely perfect. They helped us from step one, answered any questions we had and went out of their way. They would call during the day and then Kenny would call them back in the evening time and answer. I also feel very confident about the transparency of the process. That was very good. I would tell others to definitely go with them.

I’d recommend Vanderbilt. They got us insurance and they set it all up to close it. They did us fair and they treated us okay. They got the job done. We had some trouble with a surveyor and they got that straightened out as well. However, very rarely did we ever call and get the lady that we were working with ‘cause she was busy. And we would have to leave messages for her. It took a little while, but she always got back to us. And as far as working with us, she was really good about that.

Vanderbilt Mortgage's application process used to be based so high where you couldn’t afford it. Now, everything is based on your financing or your income and that’s the main thing I like about my loan with them. Everybody was punctual with everything and everybody would call me every day to ensure each process, how everything was going. They made me feel like they wanna see me do better and they made me feel at home. And, since I work most of the time and I couldn’t take off work to do some of the stuff, they would help with everything that I needed help with. Vanderbilt has been in the business for a long time and a lot of people in my town used them before. And what everybody said they did 20-30 years ago, they’re still doing the same thing. Vanderbilt's lending process is great. I would recommend them to anybody.

Vanderbilt is good. It was very easy to communicate with them. The loan specialist and I spoke a few times on the phone, and everything was done either through email or fax. I also worked with Jessie and Kyle and both of them were great.

I applied for a loan to get a mobile home and Vanderbilt approved it. I worked with Sara and she was wonderful. She was very nice and understanding and she helped me out and went through everything. Everything went very smooth and I was very pleased. I came from a vehicle trailer to a wonderful mobile home and I liked everything.

It was simple and easy. Once I was about to close, I met up with my sales rep and then we went to the lawyer's office. We went over the escrow and insurance, including how much our payments will be. Although everything was smooth sailing once I got approved, my loan specialist lacked in communication. I had to call several times to find out what was going on with the loan process before I ever got to closing. Then, when I got approved, I had to wait for two and a half months before I was ever closed. Other than that, Vanderbilt was the only company that wanted to give me a loan. I'd tell my friends to go with them if they were in a similar situation.

We started the application and underwriting process with Vanderbilt in May and we just closed it. Communication was easy and they let us know what was what.

I was impressed with how courteous the people at Vanderbilt were and how willing they were to work with us. They were nice, made everything easy and communicating with them was not a problem. The application and underwriting process with Vanderbilt took a week. Vanderbilt was wonderful and I would recommend them to anybody.

The application and underwriting process with Vanderbilt took quite a while since I paid $10,000 down in November of last year. There were a few people who kept us updated. If they called and we weren’t available, they always left instructions for us to get a hold of them. The rep went over everything in great detail and let us know everything that we were signing. She was wonderful and she was very friendly. She actually knew some people that I knew. If we had any questions, she was right there to answer them for us. I was asking her about the number of outlets and the electricity reading and she knew the answers. We tried different places and I didn’t get the results like we have today. Vanderbilt did a great job.

Everything went good with Vanderbilt Mortgage. They were punctual and we were able to talk to them when we wanted and in whatever time it was. The whole process was very easy and nice. I would recommend using Vanderbilt to about anybody.

We put in the application on June 29th and we closed August 28th. Katy, a representative from Vanderbilt called me and went over everything. That was on a Friday, and on Monday, they had an answer. Everything went smoothly and if I called and had any questions, Katy was quick to know and give me the answer. It was easy to conduct business with Vanderbilt. We did it all on our own. You should try them out.

We moved in a modular home in February. Then, it went on and had some trouble. The land we bought from my mother-in-law is in Wayland. It was around 90 days before they even started foreclosing. I live out in the country, and that happens quite a bit out there. I felt like it shouldn’t have been a long tie-up on that part, but that may not be as common as I think it is. But they looked out for the customer a lot. And it didn’t look like they were just trying to take the home back, cause I was surprised to see some stuff that I didn’t expect to be on there at all.

Vanderbilt stayed in constant touch with me, which I appreciated. There was only one bad thing that happened. I do not know if it was them, but they left off the front desk in the gathering, but that was fine with me because I got better ideas anyway. I like the whole experience. They were very helpful, very informative, open and honest. The loan specialist was courteous and he was great with communication. Every time I try to get a hold of him, he’s always available.

The place that I bought my home from told me a certain person's name that I'd be dealing with at Vanderbilt Mortgage. It was a little bit confusing because they changed people on me three different times. I thought I was supposed to speak with one person, but when I would try to get ahold of that person, they'd tell me it was somebody else that was doing it. It was all okay whenever I spoke with someone but I had to do a lot of repeating from one person to the next.

Vanderbilt Mortgage has been very good, helpful and understandable. They kept me in touch on everything that was going on and what they need to work on. The application process took about 15 minutes but to be approved with the bank took three days. But basing on my credit, it was pretty challenging, but they did it. And what I find most impressive about them is when they say, "Yes." Vanderbilt's a good bank. People should try it.

Doing business with Vanderbilt Mortgage was easy. The application and underwriting went real smooth and took less than a week. The loan specialist told me after a couple of days that I am 100% approved.

Vanderbilt did an excellent work. It was not hard to communicate with them during the loan process -- that was excellent. The processor I dealt with was very professional. We communicated by phone and it was easy. She would phone all the questions that I had. Vanderbilt has been good and it has made me trust people more. I have gained my house by working with them.

Vanderbilt was awesome. They helped us a lot to get our house. The application and underwriting process went really fast and the lady that did the contract with us was very helpful and very nice. I'd tell my friends to go for Vanderbilt but they have to do their homework too and try to find a company anywhere that is better than Vanderbilt.

My loan had a lot of different variables included which made the application and underwriting process with Vanderbilt take a year. Working with them was outstanding and their people were very patient and understanding. I was mostly referred back to Paul, the rep. If I had questions, there were several times that they would email or call me after hours to try to get all the information that was needed. Even though I didn't speak to the specialist that much, the interaction was professional and it was like I actually knew him. This is my second time with Vanderbilt. It's been a difficult time so far but I talk with somebody daily so I was in the loop. I have a coworker who’s looking to buy a home and I told him about Vanderbilt. One good thing about the company is they deal with all the paperwork towards a fair credit. If you have some credit issues, Vanderbilt would be the place to go through.

Communicating with Vanderbilt Mortgage was very easy as I always had a number to call. The rep that I mainly spoke with knew his job, was easy to get ahold of and responded very fast. I'd recommend Vanderbilt Mortgage to a friend. Vanderbilt will help you get your own home mortgage loan.

My boyfriend and I went to Vanderbilt Mortgage one day, looked at homes, and decided we wanted to buy just to see what we'd get approved for. I submitted the application with my information on it then when they sent it all in and we figured out what we got approved for, we picked out our home. It was super easy. From application to approval, it took only about a week. The people at Vanderbilt were wonderful and helpful too. They called me when they needed something from me and I got my stuff sent in whenever they asked me for it. Vanderbilt has been great with everything and I was happy with them. My mom and my sister both have a loan through them as well.

It's very easy to conduct business with Vanderbilt Mortgage. They talked to me on the phone about everything I needed to know and were very communicative during the loan process. Then whenever I've had a question or concern, I've called them and got somebody on the phone. The wait times weren't so long and also, they’ve satisfied me by the time I got off the phone with them.

Vanderbilt worked with me. My loan specialist, Cameron, was nice, kind and patient. She did all she knew how for me to get this loan. I would sometimes call her about certain things on her day off and she'd answer my question. She didn’t get upset. I would recommend Vanderbilt to a friend.

I enjoyed doing the work with Vanderbilt and this is my second loan with them. The application and underwriting process didn’t take that long and their people were efficient about it. They were nice, very helpful and every time I had a question, they would give me a call. They were quick about it too. The rep from Vanderbilt met with me and went over everything. She was on top of her game and was very informative. She also dressed well and I was 100% comfortable working with her. We emailed back and forth and we also talked on the phone. People should go with Vanderbilt.

Vanderbilt Mortgage did everything possible for me. The application and underwriting took a month and communicating with them throughout the whole process was very easy. My rep, Rick, did a good job and he called me all the time to give me all the info I needed.

My experience getting a loan from Vanderbilt Mortgage was pretty good. The process took a week and a half and it was fairly easy to communicate with them throughout. I was impressed by their commitment, as well. They were also upfront about everything without any hidden stuff in the fine print.

My mama loves Vanderbilt and that is all she uses considering she's rough around the edges. In fact, Vanderbilt has helped my mama buy rental properties. We own a bunch of property in York, South Carolina and they have financed them. Their lending process was good. We applied for a loan from them at the end of March and I loved that they didn’t make my mama put down a big deposit. Their rep was wonderful but I didn’t like that they changed so many people when you go from one stage to the other. I got one guy call me at the beginning and then a different person called me in the middle and you have to explain everything over again. I always wished they had one person handle the loan throughout. Nonetheless, it was very easy to communicate with them and I loved the people that called. They were so friendly.

The people from Vanderbilt Mortgage were good. They were quick about getting me the paperwork and everything was clear to me before I signed all the papers. The process took about a week or so to finish and communicating with them was also good.

We went through the FHA and the loan took longer than I expected but Vanderbilt helped out a bunch with it. The application and underwriting process started in May and ended in July. Communicating with them was great and the rep was friendly. She answered any questions and concerns I had right then and got it to where I could understand it. If she couldn’t handle any problem, she called back within a day. She was on top of it and handled everything perfectly so I have no complaints at all. Vanderbilt kept me informed on at least every other day basis on what was going on so I was in the loop. They took care of me and did everything I needed done. I would highly recommend them.

Vanderbilt Mortgage ran a number of funding scenarios for me on what the different down payments would do to the percentage rate. Communicating with Vanderbilt was very easy. If I had a question, somebody got back to me right away through emails or text messages. They were very responsive, professional and knowledgeable. I've owned a good number of houses and this is mortgage number 14 for me and I've been absolutely tickled with the house, the loan, and the insurance people. The whole vertical stovepipe is really well accomplished. We closed in June and the whole process was really fast. Vanderbilt Mortgage did a good job and I would definitely recommend them.

Vanderbilt's process was good and their reps were nice and polite. The have a very easy access to talking to somebody and they were very quick to respond. My overall experience was really easy.

I like the fact that Vanderbilt Mortgage approved me. However, the application and underwriting process took a while. When I submitted a paper, it took a while before they called me back. They should have quicker response and better communication. Nonetheless, it was easy doing business with them.

Vanderbilt helped me when I was in need and the application and underwriting process took a month. When I called to them to call me back, it took four days for them to do that but we also used email. The rep was nice and provided good customer service. I felt comfortable with him. I have another house now with an open floor plan and I feel good about it.

Working with Vanderbilt Mortgage was very easy. If I had a concern or question about anything, they were upfront with me and everything was very blunt. They gave me all the paperwork and explained to me more than once what it was about. They were very patient with me too. The application and underwriting process took about five weeks and I was very pleased with everything.

Vanderbilt Mortgage worked in a seamless process to close my loan and it was very simple. Communicating with them was extremely easy. The transparency of the lending process was like a piece of glass. The loan specialist asked me a few questions and I answered them. I was immediately approved.

We enjoyed working with Vanderbilt Mortgage. The guy that I initially worked with got me financed for the first time home buyer loan in four minutes, so he was pretty quick. Plus Deanna was part of the initial step of getting our information and getting all of it put into the file.

I loved Laura, the rep from Vanderbilt. She would always call back every time I had questions. She was amazing and communicated with me well. Sometimes I would miss her and she would be busy but for the most part, it was easy to get a hold of her. We used both email and phone to communicate. I'm not familiar with how this worked but she explained everything very well. She was nice and I felt very comfortable with her. The application and underwriting process took two weeks. It was fast and when I was adding in the insurance, they let me call somebody else. That helped me out a lot. Working with Vanderbilt helped me tremendously. I'm a single mom and they helped me get a new home that was affordable. They were great and I would recommend them.

We went to a trailer company and bought a trailer. The loan went through the mobile home dealer, but I spoke to Vanderbilt several times on the phone while they were processing the loan. They told me the things that they needed, which I would fax to the trailer company and then the trailer company would fax it to Vanderbilt. Getting everything lined out took a week and a half.

The whole application and underwriting process with Vanderbilt Mortgage took less than five weeks and it was relatively quick. I went through the company I bought my house from and Vanderbilt handled most of the loan process. I just had to answer a couple of questions. When the process first started, the loan specialist called me and told me everything was okay and that I was approved for the loan, and told me how everything works. Recently, they did a welcome call where the rep ran down a whole list of things that I need to keep an eye open for and also how the loan really works, the ins-and-outs of the loan, the different methods of payment of the loan, and the details that I was really appreciative of. The loan specialist was really upbeat and he wasn’t hard to talk to at all. He acted as he cared about what he was talking about, so I appreciated that and I was impressed with him.

Vanderbilt Mortgage was great and they worked perfectly for me. They showed care and concern and made sure the process went well. The reps called to check on me and they let me know whatever paperwork I needed. When I called, they were usually readily available and if not, they called me right back as soon as they were able to. Jesse, the main person that I worked with there, provided constant care. He called to make sure that I had no problems and answer any questions that I had. The guy that I dealt with before Jesse was good too. There was somebody at the very beginning and at the end, and they handled things perfectly. Once Vanderbilt got the information, the lending process didn’t take that long and the final closing took less than a week to happen. Conducting business with Vanderbilt was easy and I would recommend them.

Vanderbilt Mortgage's application process took a couple of weeks. Conducting business and communicating with them was easy.

We did some switching back and forth with Vanderbilt during the lending process and it took a little bit but once it was finalized, it was breezy. The company was great and the rep, Tammy, was honest. She was willingly there to give any information that I needed to know and answer any questions I had. It was very easy to get in touch with Vanderbilt and they should keep doing what they’re doing because they were fantastic.

The application and underwriting process took three to four months, but that mostly had to do with my down payment. Vanderbilt got me a good rate considering my credit, and they made sure that my payment was a good payment that would work for my family. Everyone I spoke to left me their contact information and invited me to reach out to them if I had any questions or concerns, which I did. They fully answered my questions and explained everything to me. Any time I called or emailed, I got a timely response. Brian was my lending officer, and he spoke with me frequently. The closing person was very helpful, too. I also worked with Timothy who I sent info and updates to. Communication with them during the loan process was 8/10. I am impressed that they were personable.

Vanderbilt's lending process has good transparency. Initially, they were also very prompt in getting back with me when they said they would. The rep who I worked with was very pleasant to speak with. It felt like I was just talking to my next-door neighbor. When I called back to speak with him, I got someone else and he told me that there was a little discrepancy with the income application. He promised to get back to me, but he didn't. Someone eventually did get back to me and Vanderbilt got the issue resolved. Everything was finalized in three weeks.

It was very easy doing business with Vanderbilt. On the first time that I asked about the application, their rep called to tell me the offer. I was approved and I was told what the terms were. I was satisfied that he went in good detail about what I had to put down, what the balance and approximation of what my loan would be. He knew what he was doing. The mortgage application and underwriting process took a month and a half and I was pleased that Vanderbilt gave me enough information to make an educated decision.

The loan process with Vanderbilt Mortgage didn't take long and any questions that I had were answered right off the bat. I was not left hanging with anything and I knew everything I needed to know. The rep did well and I didn’t have any issues at all. It was easy conducting business with Vanderbilt and I have no complaints.

Conducting business with Vanderbilt was very simple, and their process was smooth. Our application and underwriting process was a little longer than normal just because of the paperwork and my wife had just swapped jobs. It took a few months max, which wasn’t very long. Vanderbilt worked with us. They were great and communicating with them was very simple. They said I could contact them even if I was working, and they would contact me back and leave a message. Also, the rep I worked with was very polite. Any questions we had, she always returned my calls and answered them if she could.

The whole process was completely new with me, so I was lost from the get. But Vanderbilt Mortgage called me and they discussed everything with me through the whole process. If I had a question or concern, they got back to me within the same day, sometimes, a couple of days of later, and they explained it to me. The application and underwriting process took a long time and they apologized although it wasn't their fault. Everybody I talked to was nice and polite and I would tell anybody about Vanderbilt.

The application and underwriting process with Vanderbilt took about a month and a half. Their reps were nice and they helped me in getting the paperwork done since I already got all my information that I needed. They told me the right ways and we filled the paperwork easily. I'm satisfied with the process as it took the right time and everybody worked excellently.

Brandon was the first person that I dealt with at Vanderbilt and because I had an issue with my land, I dealt with him on two different times. I had to go back and do a cash down payment. Then he had gone to another department, and the lady loan officer that was assigned to me was just as welcoming and easy to talk to. I told her all my experiences and I felt like she was on my team. I've been really sick and she understood that and she did not let me have to wonder about anything. All I had to do was get her the information that she needed. It felt like she was a person that I knew. She wanted me to get the loan like she was a part of my family that was pulling for me for all of these to work out for me.

I had done business with Vanderbilt before and this is the third mobile home that I have bought from them. When my other house got burnt, I applied for a home loan around the 30th of April and the whole process took a little over four months. I got approved in June, signed the paperwork in July and I was in my home in August. The reps were informative and they sent stuff to my mailbox in McEwen. Also, they were good about explaining about some legal stuff I don't really understand. This being the third home I bought from them, it's a lot different now than it used to be. I used to get into my house in no time but mobile homes have improved a lot. I love this one I have now because it has a lot of features like a conventional house and I'm enjoying it.

Due to financial difficulties, she assisted me in looking at my financial situation to help me to rearrange payments schedule to catch up without being late. I appreciate her gentle, loving tone of voice, when she said, "We want to help you in this situation." Her attitude was a bonus. Thank you Amber.

I had to call Vanderbilt Mortgage three days after I put in the application online and the gentleman was very helpful. He went through everything over the phone and the salesperson let me know that I was approved and that I would be getting papers in the mail. The process took three weeks and they took me step by step to what was gonna happen so I was very impressed. Plus, the company was just great.

My mortgage with Vanderbilt was very quickly taken care of and the process was completed in about a week. The reps worked with me by telephone and by the place I bought the home from and they communicated through both their areas. I was impressed with the reps' knowledge and the ability to explain everything in detail to me. I'm a nurse and not a financial expert so it was very important for me to understand what was going on and they did it in a way that I could understand it. Communicating with them was also very easy. They left all information and telephone numbers where I could reach them and it was very helpful if I had to call them so I could go through them directly.

Vanderbilt Mortgage needs better communication. The lending process took three weeks ‘cause we had to send them our paycheck stubs multiple times because either they would lose them, haven't gotten them or wasn't reading the information right. We had to keep resending stuff.