Vanderbilt Mortgage Reviews

Vanderbilt was good to me and they were awesome. The application and underwriting process took about a week, which was very reasonable. Vanderbilt was very helpful and very informative during the process. They called me and kept me informed of all the steps and processes that I've got to do. The loan specialist was very nice and it was very easy to stay in communication with her. I'm very satisfied and I really appreciate Vanderbilt.

Vanderbilt Mortgage was great with everything. They gave me a lot of advice on a lot of things that I needed to do before I close the loan such as I had a couple of credit cards they gave me time to pay off before they actually finish processing the loan. They were very understanding of that, working with me on my down payment. We did a lot of late afternoon work because of my work schedule. I didn't have landline service and we had to work around my schedule because I'm a correctional officer and I couldn’t take my personal cellphone inside the facility. We did a lot of phone calls on afterhours. It took two weeks to complete the whole thing, when everything has finally come together and I was ready to purchase.

We had a good experience with Vanderbilt all the way around. We went in there and filled out an application which took an hour. During the process, we got a lot of phone calls and their employees helped me in any way they could with everything that I needed. Everybody was super nice, friendly and helpful. They gave me all the information that I needed to have and made sure I have it. Anytime I had a question on how to get something, they were always there so everything went great. The application and underwriting process was fast and easy. We found out that we were approved in less than a week and we did the closing. Their lending process went smoothly. If a friend asks me about Vanderbilt, I would tell them to go to them.

I would recommend Vanderbilt Mortgage. They’re great people to deal with. I went straight to them and it was easy. They talked to me and asked me questions. I just call and they pick up, then they called me back when I left them a message and they’re on time. It takes two minutes. I liked how Troy, the loan specialist, had all the information that I needed and it was really comfortable working with him. The application process took less than a week and the transparency of the lending process was great. They had done a great job.

Vanderbilt Mortgage helped a lot in getting job verifications. They would call a business multiple times to make sure that they got in contact with everyone. It was also really easy to communicate with them. They have friendly customer service and they even have a number where you can text them. The loan officer helped get all the paperwork in order. He was really nice and if we had any question, he always answered the phone. And then, we worked with a lady after that for the closing. They’re really easy to use.

It was a good experience with Vanderbilt. My loan application took about a few weeks but completed in a timely manner. It was really easy in terms of communication. My rep was kind and helped make sure I got it, and the company made sure everything in the house was good and they did well. I highly recommend friends to go there and start getting it.

Vanderbilt worked with me through phone and email to close my loan. My loan officer, Mark, knew what he was doing and helped me out. Also, my communication with the team was good. They let me know everything. The whole application and lending process took about a month. Vanderbilt is a very good company as they got me my loan and I moved into a house which I’ve been in for a month.

Vanderbilt has extremely helpful people that go above and beyond to help you. When I applied with them, they were very easy to communicate with and the application and underwriting process took a month and a half. We were on a very short timeline and they really did everything they could to move it along and make sure we closed on time. Their process was also very easy to understand to follow along with everything. Plus, they were great with explaining and answering any questions we had.

The home loan process with Vanderbilt Mortgage didn't take long. The people I dealt with were good. They kept calling me to see if things were right and would the price be okay for me. However, they gave me a big price for my taxes which was higher than what I usually pay. I get a discount on my taxes and I thought they would call to find out how much those are in our town but they didn’t do that. Even so, my loan specialist was concerned about everything because I told her about my taxes being a little cheaper and she told me to find out how much it would be and to call her when the those would come in and she would work it out for me. Sometimes I couldn't get a hold of her but there was somebody else that would take her place and answer my questions. I'd tell my friends that people from Vanderbilt Mortgage are good to work with because they are right on the job and they don’t hesitate.

Vanderbilt Mortgage's process was the most frustrating, aggravating, and time-consuming thing I've done in my life. I was pushed to get things done because the house I was living in was sold and I had to get out. However, it took months to do what was needed which I thought would've been done in a little bit less time. It started June of last year and it took me six months or longer to get something done. A lot of the problem was due to the fact that I was self-employed and I had to prove in different ways that I made income which took a long time. Also, the local dealership that I dealt with didn't know how to do sales. They dropped a ball on a lot of stuff and it caused a lot of the time because of lack of following up on different situations that should've been done, plus there were things that didn't get sent to the mortgage department at the proper time. If the local dealership did their job, things would've gone so much faster and smoother.

Vanderbilt provided us with all the information we needed and the paperwork. They helped us a bit to close the deal. The whole application and underwriting process took about three weeks. Our communication with them was easy and good. The young lady and the gentleman that I dealt with were both responsive.

My experience with Vanderbilt Mortgage has been fine. We worked on the deal for a while and the reps were efficient. The communication I had with Vanderbilt during the loan process was all right. And I was impressed with the loan person whom I worked with as we got the loan. Overall, I was very satisfied with my experience with them.

The Vanderbilt Mortgage reps were very accommodating as far as scheduling. The application and underwriting process took just a couple of months, and it was pretty good. I would tell my friends to go through Vanderbilt.

I'm loving how my experience with Vanderbilt is going so far. The reps answered the questions that I had and explained everything real well. After the loan got approved, they called us for the closing date. We showed up and sure enough, they had everything. They read me all the paperwork and went over all the queries. It was a real easy process. And it helped that we had good credit as it was easy to qualify. Everything worked great.

The communication I had with Vanderbilt was excellent. Ashley was nice and she made sure that I was comfortable with everything. She would touch down with me where I could understand. She had a whole bunch of reassurance. I felt I wasn’t a stranger to her and she made me feel like she has known me for years. I never felt hesitant to ask her anything and she would answer all my calls and questions I had. Ashley and Sarah were great. I got emails and calls from them almost daily, just keeping in touch with me and keeping me updated.

Vanderbilt Mortgage was the easiest home loan process I went through. The application and underwriting process didn't take long at all. I only had two people I worked with. They called me three different times to go over the different options that I had while closing my loan. They also called me on my insurance to see if I wanted to shop the insurance or if I wanted them to do it. They were very personable. I was impressed by their friendliness and the positive attitude that they have from the very beginning. And they went out of their way to make us feel at home. Best experience I've ever had.

I got a pretty quick response from Vanderbilt when I applied with them and they kept in good contact. It was my first homebuyer experience and it was good and easy. I understood everything their reps told me and I was impressed with how fast my application was approved even with my credit score.

Vanderbilt Mortgage was awesome. The application and underwriting process took a month and a half. We had to wait for my income tax that year for me to be able to pay closing cost. They moved the closing out for me to accommodate that. I mainly dealt with Jersey and he was awesome. Every time I had a question, if I send an email or I called him, he would call me back or send an email right back promptly. You could tell on his emails he’s very polite, more than willing to help me, just the wording and his choice of words to let me know that he was there for me. I felt like I had a friend on that side of the business, trying to help me get things kind of taken care of. Very good experience with those people and it was very easy.

Vanderbilt went above and beyond the call of duty, and I had a nice experience. There were a lot of things that I wasn't expecting them to do, but they did. And it was not difficult to communicate with them during the loan process. They asked for information which I gave to them. And they did everything they could to make sure I had everything I needed. I would definitely recommend them to other people. And I would tell them that Vanderbilt is the best one to go through because they are there for you, they do everything they can to help you, and they are good people to work with.

Vanderbilt is a good finance company. They did everything they could for me, gave me an answer for any question I had, and didn’t give me the runaround. They treated me good and their application and underwriting process did not take long.

Vanderbilt Mortgage's lending process was perfect. They got my application wrote up and signed. It was very easy to communicate with them and the transparency was wonderful. And although it was a whirlwind of getting the application and underwriting done, they were very timely. My loan specialist was also very nice, friendly, down-to-earth and easy to talk to. She was also able to answer my questions and seemed like she knew what she was talking about. I couldn't have asked for any better.

We looked at the house a few times and I called and made an offer to the Vanderbilt loan specialist because I had to do it quickly because of our lease for renting. And then they got back to me the next day and accepted my offer. It was quicker because I went straight through them and they had everything ready so process for the home mortgage was easy. Also, if I couldn’t get a hold of them when I called, they would call me back within minutes. Vanderbilt got me the financing I needed and they also told me that they would have to get the AC unit and well pump installed within the week so I could move in. They stuck to everything they said and had everything done. They were very easy to work with and honest, so far.

Vanderbilt Mortgage is a solid company and the process was very easy. They were very flexible on the paperwork and in helping me because I had my job and I couldn't really take off and come to an office. So we did a lot of stuff through email and through the builder. Vanderbilt was more in contact with the builder than us but there was a back-and-forth between everyone. Everything that we went over was communicated well to me and I didn't feel like anything was hidden. Everything went really smooth and the loan went through within 5 days.

Vanderbilt's application and underwriting process took a couple of weeks. There was some miscommunication between departments. This person thought that person did their job. And then "I can't do my job because you didn't do your job" type thing. But I finally called out to a supervisor and got that straightened out. Their reps told me about everything and kept updating me on what step they were at. They were really good about contacting me in the beginning. And then towards the end, it was me having to contact them. Overall, their lending process was good. They just need to have more communication between their departments to make it easier for the customer.

The application and underwriting process took about a month or so, and it was done in a timely manner. Vanderbilt helped me with my home company bills. I had this one bill and they paid it off. They told me everything that I needed to know, they were very easy to understand, and everything went pretty well. I would recommend.

The application and underwriting process of Vanderbilt took a month and a half. Communicating with them during the loan process was very easy. I talked to three different girls and they all helped me through the steps and get it closed. They made use that I had all the documents and everything I needed and told me what I needed to get. They would answer me every time I called and made sure that if I did not understand something, they made an easier way for me to understand it. They did a great job. They are a good company and they help you get through this process very easily.

I received a call from Vanderbilt Mortgage after applying. The rep told me we were approved and when I had all the applications, I went inside to go with them in a business deal. Everything was better and I told them I appreciated it. They were very courteous, friendly, professional and they answered any question I asked. They explained everything the first time and I had no questions after that. Then, they called back and explained everything about the loan and interest one more time. The application and underwriting process was done within a week.

Vanderbilt's loan process was really quick, almost 45 minutes. I have my credit and they showed me the debt to income ratio that was needed. Everything was smooth sailing. It was easy to communicate with their rep. I told her where I work, what I do and I showed my income with my debt ratio. She explained to me how much it's going to cost, what our loan process is going to be and everything else. She was nice and has more depth on explaining stuff. She was really helpful, cooperative, explained the details really well and everything worked brilliantly. It was my first time and it was easy to do business with them.

Customer service was great and Vanderbilt was very transparent. They mailed to me what they quoted me on the phone, and it was broken down to what they said, and what's going into this and that. And I really like their confidential policy where we had to put in a password to get the information. I thought that was cool. The application and underwriting process didn't take long. I had to get some information to the loan specialist. It was very easy to do business with them. They were very pleasant. I understood what they were talking about. And they made sure I understood what they were talking about. Communicating with them was very easy. They gave me a contact extension to contact a certain person about situations. And if I left a message, they call me back. I already told my friends to try them.

Vanderbilt's loan process was great. The application and underwriting processes took a couple weeks and it was quicker than we thought. The first time we tried to get financed, Vanderbilt wanted almost $30,000 down. But they were transparent because we went to the other place on High-10, and the guy told us our credit was bad and showed us some steps to improve our credit. It worked and then a year later, we went in to Vanderbilt and they only wanted $5,000 down. Also, they helped us out with stuff we couldn't figure out and it went smooth sailing.

The home loan process with Vanderbilt Mortgage was very good. They gave fair service and worked with me when I had to change the amount I was going to borrow. I needed more money to set it up with the mobile home. My interactions with the loan specialist were very good and I was impressed by their fast response. I worked with a different home lender before and it took six months for a regular house. The process with Vanderbilt for a mobile home took about a week. I was really happy with the service. It’s a very good company and I would highly recommend them.

Vanderbilt was always there for me and did everything to the best of their ability. They were also punctual and I really like that they were on top of everything. Melanie, the loan specialist, was very good and made it very personal. I had her number and email, and she made sure that I always had everything I needed. Vanderbilt was very open and honest, and they were very secure with my information which made me feel good. I talked to them almost every day about my pay and I always had to give the last four of my social before they were able to do the talking about anything with my loan so that made me very happy. I would recommend Vanderbilt to my friends and tell them that they’ll be in good hands.

Vanderbilt did what we needed to do and they did a good job. The application process went fine. If I had any questions or whatever I needed, they would answer.

Vanderbilt Mortgage worked really fast. I went into the home center and I picked Vanderbilt as the people that I wanted to get the loan from. I asked the home center what I needed to apply for it, and I had everything ready. I had all my paperwork together when I went in. I waited and I got a pre-approval. Vanderbilt went over all my paperwork and talked to my boss. They called my work and handled it all within a couple of days. And then, somebody called me and told me that I was approved. It went real smooth. It actually didn't take long at all. It took maybe a week or two to be approved. And there wasn't a whole bunch of questions going back and forth.

Our house burned down and Vanderbilt provided good and fast process for our home loan. Their rep returned our phone call within an hour and their specialist answered our questions. They kept us informed and it worked really well. We have friends who are looking into them right now and they've just seen how fast our process was.

Vanderbilt had done an amazing job. They had several people handle different aspects of the loan. They walked me through every part of it and told me what I needed to do to get what I wanted to accomplish accomplished. Every question I had, they answered it on time. It was really easy to do business with them. I was really happy and I'm entirely satisfied with their process. I'd definitely tell friends who ask about Vanderbilt Mortgage to do it.

We obtained our mortgage from Vanderbilt, and it's been a wonderful experience, so far. All of the reps have been super friendly and very professional, and they know what they're doing. I'd definitely recommend Vanderbilt.

I'm a fan of Vanderbilt. I filled out the application and they took care of the rest. Also, a lot of the process was taken care of by the company I’d bought it through. It was quick.

Everything went well with Vanderbilt when we were closing the loan and the application and underwriting process was done in a timely manner which took just a few months. I spoke with a few reps and everything was done professionally. I would tell my friends to give Vanderbilt a call, they worked good with me and it was an easy process.

I thought the process with Vanderbilt was going to take about several weeks, but it didn’t take that long. It took something like two weeks. They were understanding, and I appreciate that 'cause I thought at one time that I wasn’t gonna get the loan. But they were cooperating with me. It wasn't hard dealing with Vanderbilt because we kept communicating with one another. If I called them and if I have question, I didn’t had any problems 'cause they got right on it. Both the officers I worked with were friendly and courteous too. Everything was good. It was easy to communicate with them. I would rather deal with them than anybody else. Vanderbilt is wonderful.

We have been fighting with Vanderbilt Mortgage since November. It was just one thing after another. In the end, it turned out okay. I have my trailer, but it definitely was a lengthy process that we weren't expecting. We originally looked at one trailer and then when we came back, that trailer wasn't available anymore, so we had to look at another trailer. We set up to get that trailer, but then it was out of my price range for what my credit was, which was fine. When we went back, the original trailer that we first looked at was back on the market, so we began trying to close in on that. Vanderbilt Mortgage's reps were definitely calm and did everything that they could to benefit us. They explained everything very well and they were very patient for sure. My salesman did really well and did what he could.

I filled out the application and it took all of 30 minutes then I faxed it over. The total process for the loan was 30 days. The representatives all were friendly and helpful. You call them with a problem they get right on it, and they accommodated me right away. They informed me of the things I needed to do and everything that I needed to know. I got right on it and got it done. They did everything they needed to do right away as well.

Vanderbilt kept us up to date to where they were at in the process and their rep that came and went through the signing of the papers was pretty good. It was all electronic now which was a little different from what I was used to because I’m kind of old school where you sign the papers right then with a pen in your hand. If you have electronic issues, it could slow down the process or you lose the information then you have to go start over again, and that was what she had to do at one point. But she knew what she was doing and it wasn’t her fault. We weren’t familiar with the electronic part of it and she explained it all thoroughly. Plus, she was easy on addressing all the concerns and any questions we had. She explained that we would get the paper copy, which we did, and that was important.

The people at Vanderbilt Mortgage were professional and they worked with people very good. It wasn’t difficult at all to communicate with them and the loan specialist was with me ‘til I got a good understanding. She wanted to know right then if I had any questions and what I did and did not understand. She was courteous and very understandable, and I got a good understanding on everything I was supposed to do. The process didn’t take long at all and they did that perfectly. They helped me a whole lot and we would recommend anybody to them.

My loan specialist from Vanderbilt, Keisha was on her job. We applied for a loan on that Friday and we got an answer that Monday. When we first applied, Keisha told us how long it would be before we would hear something. Thereafter it took two weeks for the actual close which was not long at all. We got in touch by phone, email or through text messages. She called me if there was anything important that she needed to talk to me about. Even if there were nights that we were talking late, I felt like she went beyond what anyone would've done. Everything was excellent and Vanderbilt was upfront. I highly recommend this company.

Vanderbilt was responsive and would typically call back within 30 minutes. The process with Vanderbuilt went pretty fast. Within a week, everything was approved, and the underwriting process followed pretty closely behind. Vanderbilt made closing my loan possible. They were able to look through some of my things like debt-to-income ratio.

The start of the checklist of Vanderbilt was pretty simple and down the point. I thought they were going to come back after we provided all that but that was all they needed. They really didn't request anything else to process the loan other than signatures in person. Also, my wife's name is really long and they knew that the Parish Tax Office had her name messed up, so they had to put that on certain documents and had her sign it that way for legal means. Seemed like they did a lot of looking into it from all angles. So, it seemed pretty good.

Vanderbilt Mortgage loan process was easy and straightforward. Anytime we had questions, we could email, text them or call them, and they were right on the ball with their answer. Everything was laid out in the line of what needed to be done next, and it was done and taken care of. They’ve had everything handled from A to Z, and it was all good to go. We had a fantastic experience. We had to make an appointment to come in at an off-hours time and their loan specialist was willing to work around our schedule and it worked out just fine. Everything we’ve dealt with has been fantastic. It was really easy to conduct business with them.

Vanderbilt gave me the loan I needed. And it was interesting that I was trying to get a loan for a house and land and then, I just went and bought a new house. The application and underwriting processes were easy and simple. They helped me with the paperwork and their communication was all right. I like it. They answered my questions and concerns.

I was living in a travel trailer for a month and it wasn't really comfortable. So, I was anxious to get the loan process with Vanderbilt all done. They first told us that we have a signing date on January 7th. But we didn't actually get to sign papers until January 31st. A month later from the time they first said they were going to sign papers. And some of it was just miscommunication.

Vanderbilt worked on everything. My interactions with them were mainly emails, phone calls and then the closing. I like that everything was right the first time. I just hope they do a double payback.

The application and underwriting process with Vanderbilt took maybe a week. We gave Vanderbilt a deadline and we told them that we needed to be out of our apartment by February 28 and they actually took it as January 28. We ended up closing on our house in two weeks. They helped us out in so many ways because it was going through the actual community and not a private seller. So, they recommended me to another loaner, 21st Mortgage. They ended up calling me back a week later, seeing if we had found a place yet. And after that I knew I needed to go with Vanderbilt.

The last time I bought a mobile, I walked in and said, “I want that one.” And that day, I was approved. This time, however, took a couple of weeks. It was not bad because that was how they do it now -- it has been many years since I bought one before. Now, you have to go through the approval process, and it just took longer than I expect.

The application part with Vanderbilt was not very long and the communication with them was very easy. The first time I talked to the loan officer, she explained the loan and what all was involved with it, especially what each thing did as far as the Escrows. She was very knowledgeable and courteous. Conducting business with Vanderbilt was very easy and they're open and honest. Also, even though my loan was approved and my paperwork was signed months ago, they waited until I actually got the home before they started payments.

My experience with Vanderbilt Mortgage was good. The whole application process took about a month, which was good. Their rep was very good and on point with her job. She answered the phone anytime I needed to call. I liked that there was someone I can be in the same positive mood all the time, no matter what day it was. She was just the same positive person. She always had an answer no matter what question I had. She was great. Vanderbilt has top of the line people. It was very easy communicating with them. With that kind of people, you'll always have success in getting the loan done. The lending process was fine but the rates were a little high. My credit was not that bad so I didn't understand why it had to be 11% and that was my only complaint. I was happy with them, overall.

Everything with Vanderbilt Mortgage went really smoothly and it was one of the smoothest transactions I ever did. It was super easy. Their communication was always there through email or wherever it was. I liked it. Their rep was really friendly and she made me feel comfortable. I would recommend this company.

Vanderbilt Mortgage gave me good rates and something I could work with and they did a pretty good job. They kept me updated by email and they called me regularly. I remember that they had their questions and everything. They told me it was pretty clear and understandable and they explained everything pretty deeply. They’re good people over there in Vanderbilt.

Vanderbilt Mortgage's underwriting process took a little bit over a month. The women and the guy I talked to were really professional, knew exactly what they were doing and made everything as easy as cake. In addition, they had the answers right away without me having to wait 30 minutes in a day to get the right answer. They were good people and helped me to the best of their abilities. They understood that I was homeless because of my brother. We got in a fight and I’m living in a motel. They understood that I didn’t have all the money right then and that I had to take so much from a whole paycheck to pay them. They kept me informed about what was going on so I won’t be surprised.

My application and underwriting process with Vanderbilt Mortgage took two weeks. They were very persistent that the house be completely done, and nothing was signed off until everything was done. They’re still doing that and they’re still working for me. I have very high marks for them as far as protecting my interest in buying a home. Everything was pretty straightforward and very clear. The arbitration explained all and they told me what the deal was, what they require, what they were going to do and what our obligations were. I was very happy with the process. Also, their communication was excellent. It was easy to communicate and it was very open as far as what I expected and what they expected. I was very pleased with my experience with Vanderbilt.

Communicating with Vanderbilt was very easy. If they needed anything, they would call me. And if I couldn't answer, I'd call them back. They also explained everything to me. And if I had a question, they would get back to me in less than 24 hours. I got them all the information they needed and the closing went smoothly.

Everything has been really smooth with Vanderbilt. I've always owned stick and brick homes and I've never had a mobile home before. So, I was leery of it. But they've been really professional. The weather was killing us so we couldn't finish. I couldn't get the contractors out in the field to dig trenches 'cause of the rain, but Vanderbilt has not held me up in any way or form. They were ready to go. The people in the finance were really fine, too. Dave, over at the projects, can't beat him to work with. He was very professional and very polite. Scott was great, as well.

We filled out the application and we got called back with several different offers. I talked to a nice man on the phone and I liked Vanderbilt's stuff the best, and he seemed very knowledgeable and helped me out great. It was the customer service that was awesome that made me choose to go through Vanderbilt. I told them whereabouts I wanted my note in the monthly range and they were able to make it happen compared to what I was used to. So, they were able to tell me what I had needed to put down so I can make it happen. Also, I like to pay my stuff online and I didn’t know how to do that. So, they helped me tremendously to figure out how to go in and do that. Everybody has been really helpful. I have no complaints at all. I would highly recommend Vanderbilt to everybody else I know if they were buying a new home. I liked the transparency of their lending process, everything was out in the open and nothing was hidden.

My application process with Vanderbilt Mortgage's didn't take more than a month. Also, my loan officer was easy to communicate with.

Going through the process with Vanderbilt Mortgage took a little while. Doing the application was tough stuff for us. They could have done it a bit faster. After they got all the papers ready and we were ready to sign, we dealt with this one representative who had a good personality. If somebody is buying a trailer, I would recommend Vanderbilt.

Communicating with Vanderbilt during the lending process was really good. I live so far away and I had trouble because I didn't have a fax. But every time something came up, they would contact me and ask me. If there was something wrong with the information I sent them, they would help me with it over the phone so I could correct it. However, some of the other people I've talked to weren't exactly sure what was going on. But the person who helped me with it knew. And if she couldn't figure it out, she would put me on hold for a minute and find someone who could help us address it right then and there. Everything went smoothly with the process. Also, the transparency of the lending process was very thorough. They made sure all their ducks are in a row and everything was right before they take the next step further. I would tell others that Vanderbilt is not as fast as the other ones but it's worth it because everything is up to code.

The application and underwriting process for our loan with Vanderbilt took about 6 months, but most of the hold up was because FHA kept losing papers. Vanderbilt was awesome and they were quick to help us get the papers that we needed. They were in contact with us the whole time to let us know how things were progressing. The loan specialist would call and let me know where we were, what was going on, and what we would need. And then she’d call up and let me know that she had gotten what she needed. I'm satisfied with Vanderbilt’s lending process and this is our second loan with them. Everything was smooth and they were transparent. They were very easy to work with and very accommodating. I would highly recommend them to anyone looking for a mortgage.

I'm completely satisfied with Vanderbilt. Everything was performed as explained by our sales representative. The process was smooth and fast, from the initial application to closing. They were always courteous and professional. I was also impressed with their transparency and honesty. They're gonna do exactly what they say they're gonna do, and they're not gonna do anything that they haven't said. They're reliable and predictable in what they're gonna do and they do exactly what they say they are.

The application and underwriting process with Vanderbilt took about two weeks. They were fast.

Vanderbilt's process was simple and it didn’t take a couple of months. They did a wonderful job. They worked with me and I’m satisfied. Also, my loan specialist was good and it was easy to communicate with her.

My experience with Vanderbilt Mortgage was really good and the entire process wasn't long at all and was quick. They worked with me on helping me get the deposit that I needed, and getting everything going. They were wonderful in every way. I applied online and went from there. They did a great job. We’ve talked several times with their loan specialist. She helped me out with trying to figure out the deposit situation. And she called me and checked in on things, with how it was going with the home moving along and all that good stuff. That could be improved a little bit, but that’s not her fault. There’s one girl there that was most helpful. She was wonderful. She always sent me texts and updates on everything and she was really good. The process was smooth and easy. I wish the interest rates could be a little bit better, but everything was great.

I had a good experience with Vanderbilt. The loan process went smooth and it took less than a month to close. It was also easy to communicate with them and they were polite and helpful as well. They were also upfront with everything.

I put in the request with Vanderbilt back in July and I got something back around September. They were very fast in getting everything in compliance like my debt income ratio. When I got everything that I needed to pay off, they consolidated everything that I had and paid off all of my debts so it'd just be one mortgage that I would have for the house. So, I was really happy. Everything that they’ve done was right on for my situation. It was also fairly easy to communicate with their reps. I texted them who I needed to speak to and if they were in the office, they would pick up. If not, they would call back within an hour or two. They got back once to get a hold of me and they also sent an email about the process that would help me.

Vanderbilt Mortgage was great and I closed with them in November. This was my first time lending and whatever I needed, they were calling and talking with me. Whatever they needed, I was there to give it to them. They didn’t ask for too much and it didn’t take long at all to get me approved. When they brought the paperwork back, they told me I was approved. That was just a shocker to me. It was very easy to communicate with the loan specialist too. If anything changed, they sent me a different quote on the prices. If I had any questions, I would call and ask them and they gave me answers. There was just a credit card that I had to pay and I paid them and we were good. I will recommend Vanderbilt to others. If you have your affairs straight, you'll pretty much get approved.

Vanderbilt is a reliable, trustworthy loan agency that clients can count on. My loan specialist kept calling me every week to make sure everything was good and if I didn’t have any questions. Communicating with them was easy and they tried to make me aware of everything. My first application took a couple of weeks to process though it was a couple of months until I signed and closed on the house. I applied for the loan in April of last year, and then I thought I was going to be in the house by July and that didn’t turn out, so I had to reapply for the loan. They gave me another loan, so I'm hopefully trying to move in in a week.

The application and underwriting process at Vanderbilt took about 2 months and we had to do a down payment. Everything was good with the communication and the loan specialist was good. She gave us her email and was helpful. Vanderbilt is a good option to a lot of things.

I've been through lending processes before and with Vanderbilt was by far the best experience I've had. They made me feel like I’m a part of the company more or less. They wanted our business just like we wanted theirs, and they made it known. It was very easy to communicate with them. There is constant communication. Any time a phone call was made, the phone call was answered. And that was one of the best things. They communicated through phone and email. No matter what it was, I didn’t have to wait long for an answer. So, I praise them. They would type something up, any kind of discrepancy or whatever that we had, and there was not an issue by any means.

The underwriting process of my loan with Vanderbilt took approximately two weeks. They were very helpful and they worked with me on the payment plan. It was also very easy to communicate with them. The loan specialist called me when she needed something or if I needed something, I'd tell her. They were also more helpful than the mobile home company.

Our experience with Vanderbilt was very good. We had financed through them before when we bought our other home so we knew about Vanderbilt and decided to use them again. Our last financing went very well. It was a long process but we all got through it. Their reps were very professional and courteous. They gave us some ideas of what we needed to do so they were very good. Our loan officer made sure the process was completed successfully and smoothly. If I have to finance another home, I would go through Vanderbilt. They were excellent, superior and fantastic and their process was okay.

Vanderbilt Mortgage did an excellent job for me. The application and underwriting process took about three weeks. They usually got in touch with me and it was easy to communicate with them. Their loan specialist was very nice and polite, and I was impressed by her helpfulness and knowledge. I'd recommend this company. They seem to be on the ball and they get things done rapidly.

When I got the loan with Vanderbilt Mortgage, the process was pretty brief and as transparent as anybody could be. It took seven calendar days and everything went smoothly. My wife’s a real estate paralegal so it made things a little easier, but it was uneventful as well. They were cooperative and helpful. We called back and forth and communicating with them was very easy. The only difficult part for us was because we were in transition and everything was in storage. They would call us to say they needed our W2’s from last year and it was difficult for me to get. It was a reasonable request though, and it took only that kind of communication for them to tell us what was needed then we would get it and email it to them.

The lending process at Vanderbilt was easy for me. The loan specialists were excellent. They told me and let me know everything and informed me on everything. Everything was good for me.

When we’re about to close we sat down with the Vanderbilt rep and he explained to us everything in the contract and how everything worked. I liked how he explained the terms. He was explaining one by one. And if we had any question we asked them and he answered nice. I would recommend Vanderbilt to a friend.

Vanderbilt Mortgage personalized payments to see how we could buy the home and the application process took about a month. Everything about the lending process was fine and it was easy to communicate with Vanderbilt. My loan specialist was Brad and he was very polite and very understanding. He cleared anything that we had doubts on.

Vanderbilt Mortgage's lending process was all smooth. It took two or three days. And although I only got two phone calls from them, one was to confirm that the application had gone through and the other was to let me know it was approved, it was very easy to communicate with them during the process. Vanderbilt is straightforward, very easy to get an application through and pre-approved.

I started talking to Vanderbilt back in October when I was in the middle of buying a trailer, and they were great. The application and underwriting process did not take very long. They called me several times and they emailed me, and anytime I had a question, they got back to me really fast. I appreciate that. It was the first time I've ever bought a trailer like that, so I really didn't know what to expect, but they made it really easy to work with them in getting the loan. I would tell my friends to look into Vanderbilt Mortgage because I did not know anything about what I was doing and they explained everything to me.

Vanderbilt gives a fair rate. If not, they could work with you to try and see if you could get a good one. The process was easy and I didn't have problems. Also, the rep treated me well. I liked that I was able to communicate through text message when I had questions because I work most of the time.

The finance part of Vanderbilt was good. But when I had dealt with the program like several months before I started back again the agent that they have assigned me wasn't good. She wouldn't return any calls and this and that. There was just no correspondence at all so that made me step away from there and tried other things before I came back. A lot of people that I did talk to made a lot of the badness and it was good outweighing the bad so I went back to them and I'm very satisfied. The loan specialist I got the second time did a great job. He was more than ready to try to help me in the best way possible as far what I was trying to do and I could really feel that. He asked the questions and I respond to him. And he figured out what I was trying to do, the right way, and he went from there. I had never done anything like that before so it has been very good.

The whole loan process with Vanderbilt Mortgage took about a month and a half. We had a couple of things that were keeping us from closing sooner because of the paperwork on our end. We were having to come up with deeds and title for the land that my mom owned and that was what held up the process as far as closing out faster. But they did a great job and they did everything they could as far as the getting things done on their end. I always got a text message from their rep, Madison. She was checking up on a weekly basis to see how things were going and that really helped out a lot as far as keeping up with what was going on our end. I was very happy with the way they handled everything.

The application process with Vanderbilt was painless. Everybody was kind and any time I had any questions they go, "Well, we need this, we need this." And it's like, "Well, I can get this for you." They were just wonderful. I tried back on something and they go, "That's not going to work. We're going to have to do a different way." And it's like, "Okay. How do I need to do it?" They worked with me and they really helped me figure out what I was doing and how to get it done right.

We had a mortgage with Vanderbilt Mortgage before and so they recognized my wife and me right away. The process didn't take long. Moreover, they were nice. Communicating with them wasn't hard at all. I went to Iraq in '05 and '06 and when I came back, I paid off the mortgage and the land that I owed. I was done for about four years before I could get my social security started. When I put my application in and put $25,000 up, we got our house. When you're applying for a loan, you're going in blind and people show you the way. Vanderbilt Mortgage did a good job taking care of that for us. They're a good company to work with. Moreover, the loan has helped us a lot. We got a place that's clean and for the young ones to be raised up in. I've got six kids I'm trying to raise at my age and they were tickled about getting our own place.

The process at Vanderbilt Mortgage took about four months. The rep helped out by calling the management and getting things moving. I also got a call from Vanderbilt and they gave me some advice. Everything went fine on their part of the lending process and it was easy to communicate with them. I called and got assistance whenever I needed to speak to someone. I worked with several specialists and they were very nice and helpful. Everything was fast, smooth and easy-going. We signed and got the house on November 12. We went to the office and took the money to the salesman a couple of days later. And there was one other young man back in November who helped a lot. He was very nice, friendly and outgoing.

The application and underwriting process was fast. It was about a week, start to finish. Vanderbilt accommodated us any way they could. I know that several times we had to reschedule the signing, and they were real good, because my husband works out of state. Their loan specialist called and verified information. Everything that we talked about over the phone, he sends in an email to both Daniel and I, and that was it. We got hard copies of everything in the mail a couple of days later. We had a very good experience and they did a fabulous job. Everything went good. They were very forthcoming, upfront about everything. There was no hidden fees thus far that we know of or anything like that. They were very easy to work with and they were very friendly. We had to call a couple of times to go over some stuff and they were very easy to get a hold of on the phone. And if they didn't get it they found somebody within a couple of minutes to be with us.

Vanderbilt is a good company. They made sure that I understood the process and what was the amount due for the signing. They also made sure that all the paperwork was handled and that I was in contact with everybody. Communication with them was very easy and the process was very transparent. David, the loan specialist, was willing to actually get us in a home.

I like the way that Vanderbilt handle business and that they don’t try to throw you into a loophole. When I applied for my loan, they were really upfront and went straight forward with it. They also didn't tell me things in a way that made me doubt. Their process was perfect and really quick. Their reps were good, too. They even stopped by the house to do the finalized inspection about the loan. They were easy to communicate with and they were there at all times. After the inspection, my loan specialist came over, went over the paperwork, and was so cool about it. I was impressed with his people skills as well. He made sure he took his time about everything and explained everything to me right there and then.

The lending process at Vanderbilt Mortgage was completely perfect. The loan application and the underwriting process was a lot quicker than I expected. It didn't take 24 hours and I was approved the next day. There was no waiting period. The customer service reps were nice and caring, and they were not rude when they asked questions. They were very friendly and made me feel like I was a part of the family. They explained everything to me before I could even ask a question. Also, I liked how I was able to get all my information online. If I wanted to do the payment, they would send me emails and explain everything on the phone. If I had any problems, I could call them and they would help me out through the situation no matter how much time I had to have with them. If people want to speak to someone who will not just help them get a house, the Vanderbilt reps are there to help them.

I had a good experience with Vanderbilt Mortgage. The whole process took about six months. Their reps kept me informed on all of the stuff that was going on. They made everything that we needed to know about the loan clear from the get-go. It was very easy to communicate with them. They were really friendly and very nice. They made me feel like that I'm the only one that they were concerned about at that time. They put my stuff ahead of everybody else. If I have any question, I just call them and they get back with me on it. Vanderbilt Mortgage is a very good company.

My experience with Vanderbilt Mortgage was great. They worked with me on the price of the house and they did a good job. Their process was easy and fast. The application and underwriting process took less than a month. Furthermore, their loan specialist was very attentive and our communication was very easy. I gave her a call or text anytime when I needed anything and she responded real quick. Vanderbilt was very helpful. I recommend it to anybody.

Vanderbilt Mortgage worked with me very well and it took around three and a half weeks for the application and underwriting process to be completed. I had to pay off a couple of debts and they gave me time to do that. They called and asked me when I could get them paid off. I told them that it’d be the following week but it ended up taking an extra week or so. It all worked perfectly fine though. The lending process was very good. The loan specialists were very prompt and very courteous if there was anything they could do to help. I was impressed by their promptness and if they told me they were going to call me back at a certain time, they did. It was very easy to communicate with them and they answered every question that I had. If things can be worked out in your benefit, they all do their best to try to work it out. Everything has been wonderful so far and I'd recommend them.

This is the first time I bought a home and the lending process with Vanderbilt Mortgage was quick, easy, and very smooth. This was done at a location and through email. Customer service was fairly decent. The loan specialists were great people to work with. They were all friendly and kept saying, "Thank you. I appreciate your taking the time to make this loan, even though you're busy." They called me to get my information if they needed it.

I was pretty satisfied with the lending process of Vanderbilt. It was easy to communicate with them. The main specialist Susan was a big help. If I had any questions, she took care of it quickly. She also looked and went through the paperwork and made sure there was nothing wrong. Also, if she had any questions, she just called me. Anything that needed to be done, I was asked, and it got taken care of. On the financial stuff, she helped me out by trying to figure out which way would be the better route for me to take. I'd definitely recommend them.

Vanderbilt Mortgage offered a good deal and I told them what the seller was asking and they made the loan to fit. They said it would be 45 days at the most to process my application. But due to some issue with the land, I closed after 59 days instead. The process took a while but anytime I sent them an email, they always responded. And they were clear with everything that was going on. I spoke with a few different people and they were always helpful. At one point, I wanted to offer the loan just a little bit and I wanted them to do a land survey to know exactly what they would buy. But they never did it.

Vanderbilt Mortgage's loan process was easy. They're an easy going company.

Vanderbilt Mortgage processed my loan quickly and took only three weeks, which is what I needed. Everything went step-by-step like it was supposed to. The only communication I had with their rep was through email, but everything happened with no problems. And, she would respond within 30 minutes if I had a question. I had a question where I spoke with someone and they got me to his phone within two or three seconds. We were in a bind since we were selling one home and had no place to go. We told them the date when we were closing on the home that we were selling and said that we needed to have the loan done as close to that date as possible. They did really well and only missed by one day. I'd suggest giving Vanderbilt Mortgage a try.

Vanderbilt Mortgage was prompt about my loan application. It took them just about a couple of weeks to close on my loan. The process was also accurate and it was just a battle of signing the papers. It was easy to communicate with their loan specialist too. When Vanderbilt had the papers all drawn up, he and I met and sat down. We talked for about 40 minutes and he explained to me what I needed to do and what they expected of me. He was pretty thorough and he made sure I understood what was going on. The only question I had that was never answered was what kind of warranty we had on the house. Still, I highly recommend Vanderbilt. They were concerned about how things went.

I've had Vanderbilt for years. The first time we used Vanderbilt Mortgage, my husband and I had a single wide. We had them until they sold the mortgage over to 21st Mortgage. When my husband passed, I sold our old home. I bought a new home and did it for my daughter and my son-in-law. I was tickled pink when Vanderbilt jumped right on it and said they would carry the mortgage. I have nothing but great things to say about them.

I bought a 2017 28 x 56 double-wide trailer which has three bedrooms and two bathrooms with Vanderbilt's help. I was nervous because I’ve never applied for a loan before but they were very comforting and made it very easy. They explained everything and did everything for me. They were awesome and they had no problems in answering anything. The entire process took less than a month to complete and their loan specialist was very friendly, caring, and detailed. Some people make me feel stupid but she didn’t and I didn’t feel judged.

I'm thankful for Vanderbilt Mortgage. They gave me a chance to get the loan I needed and get my own place. I told the rep April everything and she told me what I needed to do which I did. All of their people were nice, patient and polite. They helped and quoted the work well. It was also easy to get in touch with them and their lending process was visible. The application and underwriting process didn't take too long and everything went pretty decent.

The application and underwriting process was super quick with Vanderbilt. They called me and asked me how they could make the loan better for me and they called or emailed me with every update and every step of the process the whole time. It was super easy to get in touch with them. Everybody answered their phones or gave me the correct phone number to call to talk to who I needed to talk to. And they got back to me immediately via email or phone call when I have questions or concerns. Also, I was able to email my papers to the loan specialist and they let me know when they received them so there was no delay in the process. The lending process was super transparent and I would totally recommend Vanderbilt. They were really easy to get along with and led me through the process considering it was my first time buying a home.

Vanderbilt was really friendly. I have their callback number and I would constantly send them text messages and leave them a voicemail to call me back if I needed them. The application took thirty minutes and the whole process took two weeks. They did a good job and I would recommend them.

The home loan process at Vanderbilt Mortgage was very easy and it was made simple for me to buy my home. In addition, their people were very helpful. They walked me through the process and helped me with every step. Brittany was my loan specialist throughout the whole process. My W-2's from years prior had to be researched and she did that for me. In addition, I was impressed with her organization, and she was always quick to answer my questions when I communicate with her through text or call. Overall, conducting business with Vanderbilt was very easy and it was the most transparent part of buying a home.

Vanderbilt Mortgage's application process only took a week or two to finish. Moreover, they waited until the trailer was built to where it could be moved. We communicated some through text and when I called them, they got back to me as soon as they could. In addition, they weren't rude. I'm satisfied with everything that Vanderbilt Mortgage has done.

Vanderbilt worked with our pay scale like when we were getting our paychecks. It was really easy to communicate with them and every time I would call, they would answer. Also, it was easy to deal with Wade, my loan specialist, and if I had questions, I could email them and they would email me right back. The application to closing was not even two months and the transparency of the lending process was good. Doing business with Vanderbilt, overall, was easy. I'm going to refer them.

Vanderbilt's application and underwriting process was terrific. It took a month and a half and they worked with me really well. However, the loan specialist that I dealt with, told me one thing then the manager would say another. But other than that, they're the best people to work with. I would recommend them highly.

I started to finance my mobile home through Vanderbilt until I read some of the reviews from their customers! My heart goes out for the people they ripped off! Their loan specialist called a few days ago and I politely told him to just put my file in the paper shredder! Today I received a written quote from them! Big difference from what I was told on the phone and the written quote I received! Total loan amount, quote on phone $49,365.00. Written quote $66.120.00! Monthly payment quote on phone $470.00 for 23 years including escrow, written quote $563.00 for 30 years not including escrow! Bi-weekly quote on phone $218.00 including escrow, written bi-weekly quote $282.00 not including escrow!!!

The people at Vanderbilt Mortgage were very informative. They touched base with me every single day when something would change or if something came up. They talked to me on first name basis like they knew me for 10 years, so it made it a lot easier. There was only one time I called and they didn't get in touch with me within 24 hours. And every other time, it's within two to eight hours.

Vanderbilt gave me a better deal than the other companies that I had. The application process took about a couple of weeks and it was easy to communicate with them throughout the whole process. Also, everything was clear. Their rep, Trip, was a lot of help, professional, and courteous. I'm very pleased with the three-bedroom home we got and Vanderbilt was a good company to go with.

The application process and the underwriting were quick. Any questions I had, Vanderbilt answered them very quickly and in a timely manner. They were easy to get a hold of and the phone center was easy to work with. They've helped in a lot of different ways and did a good job. It was nice to be able to talk to somebody versus doing everything online and a lot of mortgage companies are going to that now. The plan worked out and I was very happy to have people on the phone talking to me and answering any questions, which made it more personable.

Vanderbilt Mortgage helped to close my loan and their reps were very nice. They worked with me and kept in touch with me week by week letting me know what was going on. I didn’t have to call in and wonder all the time what was happening. If I had a question, they answered right then and usually solved the problem there. The application and underwriting process took about three months. It could be a little faster but they’ve done everything that they could. There were also a few things that needed fixing with the house before I moved but they’ve been in and repaired it. Then, a few days ago, a Vanderbilt rep came in, went around the house taking pictures, and made sure that everything was taken care of.

I'm a truck driver. I was approved quickly and Vanderbilt gave me the first monthly payment that I was gonna make and I told them was, "I can't do that. We're going to have to do something different." It took another two weeks before I got back down there. Vanderbilt set three different loans that they could do with different trailers. We looked at another trailer the last time before we signed our paperwork and that's the trailer we ended up getting. By the time I was ready to sign, I knew exactly what I was signing for. We were kind of blindsided at the end but we got that worked out before we signed. But it was very clear on Vanderbilt's end. The application and underwriting process took two months.

Vanderbilt was quick on a lot of things, even with the process, and I was satisfied with everything. The underwriting process could’ve been done faster, and it took about a month and a half. Sharon, my loan specialist, was pretty good to work with, and she was professional. She was there when I needed her even throughout the process, and she was quick to answer right back any questions that I had or send me text messages. They let me know where my application was and where it was going to go, which was good. I felt very comfortable communicating with her. It was like talking to a sister and we could talk about anything. We are in our new home now. I have a four-bedroom property which is a good size for myself, my husband, and my three kids, so I’m happy with it. Now that I go home and the house is already warm and set up for us, it’s a big relief off of my back so I love it.

The application and underwriting process with Vanderbilt took less than a month. There were a lot of issues but it was easy to communicate with them, and they got back to me right away if I had questions. My loan specialist would pick up the phone, point and update anything we needed, and then they called to verify information more than one time. We didn’t have to wait long and they kept us updated. The home is a four-bedroom and two-bath. It’s wonderful but there are a couple of other things that they have to come and fix that we have been finding. Other than that, everything was done good with Vanderbilt, and I referred them to someone who was looking for a home.

The people at Vanderbilt did a really good job. The process went really nicely and I enjoyed it. It was really easy and wasn't long. My rep was a really nice guy and he went over everything thoroughly and made sure I understood how the process was. They were also easy to get a hold of. Whenever I called, I gave them my name and account number and they answered all of my questions very easily. They called and checked up on me to make sure that everything was all right. You don’t get good service like that anymore.

If you're purchasing a mobile home, Vanderbilt is the best one to go with. They were easy to get in touch and get back with and the girl that we worked with was excellent. She was very polite, kind, patient and all the things that you want whenever someone’s working with you on a loan. Our application and underwriting process went well and took less than a month.

A couple of people from Vanderbilt Mortgage called me a few different times and went through everything with me. They worked with my wife the same way. Everything went good and smooth. Also, every time we called, they were right there ready to answer questions. The loan specialist told me the price and asked if I was okay with it. The process took about two weeks to finish, which was really quick. The only catch was that I'm going to have to make my first payment before I even get the home. Vanderbilt is good to get a loan from and they are easy to work with.

The loan process I experienced with Vanderbilt has been better than the process of getting our home. They've been very helpful and they've answered all the questions I have.

When I applied for a loan, Vanderbilt ran my credit and they approved me. The seller did everything to send all the documents to Vanderbilt and I just had to provide my income. The process didn't take long at all and I didn't wait around for months. The reps were friendly and I've had no problems when I had to resubmit documents.

The loan was a buy for loan and the first time I was contacted by Vanderbilt, for some reason they didn’t get the message that it was actually a buy for loan so they had to redo the paperwork. But that was the only glitch that I had and it was no big deal. Overall, the process was good and the people that we called were very nice and explained everything well.

We wanted to do a VA loan and for some reason, it didn't go through. The homebuilder suggested Vanderbilt and we felt pressured to go with them so that made me unhappy. During the loan process, everything was done over the phone and online. The homebuilder pretty much took care of everything. It took a minute for Vanderbilt to approve the loan and when we had to sign some papers, it was done through DocuSign. They financed our home and I’m very happy for that. They were also easy to work with so I would recommend them.

My daughter got a loan through Vanderbilt Mortgage and I thought they were good, so I did it too. I had a good experience with them. The reps were great and nice. They explained everything to me and I liked the process. A friend at work was looking for a trailer and I told her to go through Vanderbilt Mortgage.

We got information from the home seller and they gave us a couple of different places. We applied to a couple different places and Vanderbilt was definitely better than the other company. We applied online and they said “Okay.” We filled out a form and then we sent it in. It took half an hour to do the form and then, it took several days to go back and forth with them. Also, their reps did a good job and I was pleased with it. We got everything done back in November but the house is not even finished. Vanderbilt was great overall.

I've had a good experience with Vanderbilt so far. They're good people to work with. The lady that we dealt with was nice. We signed the papers in the office at the place I bought my home from. She came, took the information that she needed and got back to us quickly. She also kept asking us if we have any questions. Whenever they call, my wife and I would go right over there and ask them questions. One thing went wrong, however. I signed my name wrong on one piece of paper. So I went back and got it signed. Once we got that squared away, that was it. I would recommend Vanderbilt.

My mom and dad went to Vanderbilt, so I did the same. We had some issues with a driveway dispute which threw a big setback on everything and we had to start all over again. But based on their customer service, I would recommend going with Vanderbilt. Their people were great and totally awesome.

Vanderbilt is a good company to work with. They followed up on everything. They felt comfortable with my credit history, my employment history, etc. The reps were fantastic. They were very helpful with anything. If we need any questions answered, they would help out and they called whenever we needed something. They never beat around the bush. The whole process took a month which wasn’t long at all. Vanderbilt had good people to work with so I had a very good experience. It's a safe bet to go with Vanderbilt.

Everything about my experience with Vanderbilt Mortgage was good. I put in my application at the place where we bought the home. I was then contacted by another gentleman who said we had been approved. After that, it was just giving some information here and there. It was pretty easy and all their reps were nice, good, and quick at what they do.

The manufactured homes company we were buying our home from recommended Vanderbilt Mortgage. I filled out the loan application and they sent it to Vanderbilt. I dealt with just one Vanderbilt rep throughout the process. A very friendly and helpful lady called me, and she didn’t have any problem answering any questions that I had. But the whole process, from application to closing, took a long time because of my schedule at work. I work at night and sleep during the day, so my mama helped me out with a lot of stuff that I couldn’t get to. We closed within a month and I'll be making my first payment in March. I’d highly recommend Vanderbilt Mortgage. Their reps have been friendly and nice to deal with.

The house that I’m in was financed with my parent’s name but I’ve always made the payments. Now, I refinanced the loan and got it in my name. I tried looking at other companies but nobody would finance a double wide except Vanderbilt Mortgage. Applying there was just like if I was buying the house. I filled out an application form, provided them with a debit card and insurance. I knew what I was doing because I also work in a bank and I knew exactly everything that they were doing. I provided everything for them upfront. The process took about 25 days, and their reps were fantastic. They worked with me and were very nice every time they called. If I was at work, they understood and I called them right back. They were very courteous as well. I had an excellent experience with this company.

I had a very good experience with Vanderbilt Mortgage. The guy who had sold me the trailer did most of the legwork and I find Vanderbilt's representatives good and helpful. I will recommend them to friends.

Vanderbilt was helpful. We’ve met with them on a couple of occasions. They were good folks and top-of-the-line. The whole process took about six weeks. They’re always easy to get a hold of and they treat you like they’ve known you for 100 years. “What can I do?” “How can we help?” Just put their self out there. I’d recommend Vanderbilt highly and I would tell friends of some of the ins and outs. Give them a shot at it and they could save you some money. They got some people that stay on top of things and they’re a good financial service.

Vanderbilt Mortgage was one of the better options for us and we heard a couple of good things about them from friends and family. The representative of the home builder company helped us get all set up with Vanderbilt and to buy a home. The loan process took two weeks, which was as long as it takes for mail to go and it wasn't bad. Everyone from Vanderbilt was super friendly and helpful about any questions. Every time I called, they answered something that I've had a question about, so it worked great. I'd recommend them to my next set of friends who'd be getting married soon.

Everything seems to be working out fine with Vanderbilt and I would highly recommend them. Their process of getting a home loan was really easy and everything was understandable. There wasn't anything that made it confusing. Also, their representatives were very professional.

In the beginning, things were a bit of a mess with Vanderbilt Mortgages but it was easy at the end. I initially talked with one guy but each time we progressed in the loan process, they would have different people cover certain things. And while everything stayed in one email thread, I had four different names on one email. For the most part, they were good, but I dealt with one girl who wasn't doing anything. She told me I had to get certain things from the seller. The seller then would tell me that I wasn’t supposed to do that and that Vanderbilt should be looking these stuff up by themselves.

We had already been approved with another mortgage company and it was actually a little cheaper, but it doesn't really matter to me and I still went with Vanderbilt. They usually contacted me and stayed in touch. I talked to several reps at different times and they were all helpful and very good. Signing the paperwork was new to me but the financing process was easy and fast. Getting the house delivered took a while though. We haven't had any payment just yet. It will probably be taken directly out of the account.

I had a wonderful experience with Vanderbilt Mortgage. The application process went easily. All they asked for were just standard information. Moreover, even though it was the holidays, the people who were involved still stayed right on top of everything and treated me well. If they encountered any little problem, they got in touch with me really quickly and we resolved the issue or did whatever we needed to do. All in all, it took less than a month to complete.

I was trying to do my loan through Wells Fargo, but Vanderbilt Mortgage was able to loan me a little bit more money so it would help me out. It was really easy making an account and talking to them about anything. Their process was quicker than most places that I tried to get a loan from. They communicated really well, especially when I was trying to call them back or when they were trying to call me back, they'd leave a message. Most of their reps were easy to work with and if someone didn't have the info that I needed, they would hurry up and get me with someone else so I wouldn't have to wait so long. They were polite about everything and they had always been able to answer every question that I had asked. Everything with Vanderbilt went smoothly.

We had a great experience with Vanderbilt. The people that we've talked to were very helpful. It didn’t take very long for the approval but we were in the process of choosing our mobile home over a couple of months. Everything was very prompt. After giving all the information, all the replies were very timely. There was no second-guessing. Everybody was straightforward and there was no wondering if this or that. It was just a good experience. Vanderbilt was right there. There were a couple of times that we thought, maybe we would change the application. The patience, service, and everybody were great. So we were overall just pleased. We look forward to working with Vanderbilt. We really appreciate all they’ve done. I would highly recommend Vanderbilt to others.

I went to the Vanderbilt's website and looked at the other trailers they had already put up that somebody had, I tried them and I got approved. The process wasn’t that long but with me being anxious, I wish it would have been a lot faster. Every time I needed to get in contact with somebody, it was easy to get them and there was no wait. In most cases, people don’t explain it when they’re trying to sell you something but the reps at Vanderbilt explained the stuff very well and I understood everything down to the T. Everything was wonderful and it was an awesome experience.

We applied to get prequalified with a couple of different places and Vanderbilt had the best rates, so that was the one we went through. Their loan process was easy and quick. Once we decided what trailer we were getting, they configured the numbers to fit with it and from there, we went to closing. Everything took about a month. Martin and the rest of their reps were very knowledgeable and helped us with whatever we had questions with. They were pretty expedient about getting all the stuff that they needed from us and helping us figure out what we needed to get to them.

I purchased a home and then I filled out a couple of credit apps. My brother had told me that Vanderbilt was the one to go with since they took him in when he didn’t have the credit. The process has been easy for me and it took two months all in all. I work 60 hours a week and I only had to do paperwork a couple of times. Their reps have been very detailed and there were some phone calls where they would keep on going and going. I'd recommend making Vanderbilt Mortgage as one's first choice.

I'm pleased with Vanderbilt. Their no-money-down deal was a factor why I went with them, but I would have picked them anyway. They treated me better than expected and everything went great. I had a few things I had to take care of but it didn't take that long. The process took a week and a half.

Vanderbilt Mortgage was quick and easy to work with. Their reps treated me good. My experience with Vanderbilt was good overall. It went smooth. Give them a call and try them out.

I needed a double-wide financed and nobody does this but Vanderbilt Mortgage. So, I had no other options but go with them. I sent them what they asked for -- paycheck, paperwork, social security card and license, and the total process took around two months. But some of that was my fault because I went out of town a week. The Vanderbilt representatives answered when I called. They were really nice and I had no problem with anybody at all. When I called them and left a voicemail, they’d call me right back. It was a good experience and I’d do it again with them. I just made my first payment so we’ll find out how it goes after this. I’d recommend them and have actually recommended them to a couple of people because they’re the one that will do mobile home. Usually they say, “You can’t find somebody that finances your mobile home.” Call them to do it because they do that.

The whole process for my loan approval with Vanderbilt took about a month, and now I pay them once a month. My experience was all right and easy. Go ahead with Vanderbilt.

I had several phone calls and sharing some emails with Vanderbilt through the process. After sharing some information with them, Vanderbilt Mortgage comes back to me the next day and had approved a loan contingent on me selling my condo. It took less than an hour to fill up the application and after I got my home, they did a followup with me to make sure everything was alright and get me ready for the upcoming first payment and I set the payment up to do a direct withdrawal. They were professional and easy to deal with. Also, they were professional and easy to deal with I would recommend Vanderbilt to anybody.

The home loan process at Vanderbilt was good. The reps let me know everything I needed to know. If someone would ask me about Vanderbilt Mortgage, I'll let them know that they are good to work with and are good with pricing.

I was at the mobile home place and the guy told me about Vanderbilt and a couple of other places I could use. That was the first time I ever heard about Vanderbilt, being easy to work with and with lower down payments. They have a very easy process, a lot easier than what I expected. I’ve never got anything other than a car and I was kind of nervous about knowing what I was doing. But their reps were really good. They explained everything to me where I could understand what they're talking about. It wasn’t over my head. Their rep, Bruce, just broke everything down for me and any questions I had, I could call him anytime. Bruce and his assistant were both wonderful. They were super helpful. My experience was really good and I loved it. I would recommend Vanderbilt to anybody. It was the best place.

I'm self-employed and I thought I gave Vanderbilt Mortgage all the paperwork they wanted. They wanted a profit loss statement, but then they wanted a liability and assets statement too and I was not able to send that to the rep. Other than that, everything went well. I first talked to someone else from Vanderbilt, then they put me over to West and he lied to me. When I called and got a hold of him, he said that he was looking at my paperwork, but I knew better. Towards the end, West was howling around.

I had to get paperwork when I got my loan from Vanderbilt Mortgage and my dad helped me out with a lot of it since I’m only 21 and working 70 hours a week. The representative was friendly, knowledgeable and helped with all the questions I had. There was no problem at all and everything was good. Vanderbilt took only a couple of months and everything went smoothly. It was perfect and I’m making my monthly payments now.

All the reps at Vanderbilt were very friendly and helpful. I did the payments online and the application process took three months. I highly recommend them 'cause they were great to me.

Vanderbilt was great. The process was super easy and really fast, and they were very well-organized. The rep was great as well. He responded very quickly and got everything I needed almost immediately. It was very quick and responsive. I worked with him up until right before I closed and then, I worked with a girl and she would send me messages, and she was also very fast. I would recommend Vanderbilt to others.

I looked at different options of mortgage companies and picked out Vanderbilt. I started talking to the Vanderbilt people and they were very good to work with. The lending process went well. First, we checked my credit, then I was given some sales people to work with who did so much and made the process so easy for me. They told me what I needed to do and I did it. The walk-through was wonderful. We had to go through progressive steps, but I had the loan within 60 days. Within 30 days, I knew that I could get the loan and it was approved within the next 30 days. My first payment will be in March.

I bought a piece of property and wanted to put the double wide. I wanted to combine them together, but if I did a conventional loan, the two properties can’t go together. I worked for the government and we went through several providers. Vanderbilt Mortgage Vanderbilt said that it was a government loan and everything had to be inspected. Working with them benefitted me.

The home loan process with Vanderbilt Mortgage went smoothly and was all done online. We didn’t have to go to an officer, which is nice because of where we live and they made it really simple for us. We filled up the application then it was mailed to Vanderbilt. Vanderbilt then got a hold of us and walked us through, asked us a bunch of questions, and we answered them and provided them with everything they needed. They were usually good about getting to us within 24 to 48 hours of sending anything. Our loan officer was Alice and she was really nice. She was always there ready to work with us for anything that we needed to have done.

Vanderbilt Mortgage is a great option. Their home loan application process was easy too, although there were a couple of things that I had to send a couple of times. They also transitioned through three different people over the course of my application which delayed the process a little. But the people at Vanderbilt were all real easy to get in touch with and they handled everything as quickly as they could given the circumstances. They answered any question that I had as well.

My experience with Vanderbilt Mortgage was good. Their home loan process was fine. We filled out the paperwork and it was sent in, and they told us what we needed to do, and what stuff we needed to process and bring to them. It took a week to get the loan through. I talked to the representative on the phone, and the only other representative we talked to was through the closing and I didn’t have any problem with any of them. I worked closely with Brandon and he was really cooperative and really nice. I felt good about his level of knowledge. He knew what he’s doing and he explained everything to us to where we could understand it.

Vanderbilt's home loan process was very quick and easy. I filled out the application and then they did the rest. Their reps were also awesome and very helpful. I'm satisfied with Vanderbilt.

Getting a loan from Vanderbilt Mortgage has been very easy and there was a lot of help. It was straightforward and there wasn't any hidden information. Some people will tell you, "This is going to be your loan in the end." But when you pay your down-payment, something has changed. With Vanderbilt, there were no changes and I can pay my home off early by paying extra on the principal. Also, anytime I called the rep no matter what time of day it was, he was helpful. If he didn't know, he would call me back and I would have been surprised if it took him two hours. My overall experience was a really good one. And, I have recommended them to a friend who was looking to buy a home also and going to the same place I was.

Applying for the home loan with Vanderbilt Mortgage was easy and their representatives were very helpful and knowledgeable. The process took a month from beginning to end and my monthly payments are done online.

While it's not good communication, we've been communicating with Vanderbilt Mortgage. They've told me who to call and how to do the stuff that we need, but I just call the number and I don't know who I talk to. We're still not at the house as there's been a lot of little problems with the inspection that's happening on the mobile home.

Vanderbilt was a pleasant experience. Their representatives were professional, cordial, knowledgeable, and they answered all my questions. They were also pretty much quick in reaching out to me. The process took at least six months and the holdup was due to dealing with the county. I filled out the forms and Vanderbilt basically approved it. Everything was fine. I also filled out a form so my payment can be taken every month from my checking account and my first payment is good for six months.

The loan process with Vanderbilt has been easy for the most part and they didn't require too much of me. They kept in touch with me and they'd leave me a voicemail if they couldn't get a hold of me. I liked that, a lot of times, they were professional and left their extensions. I've had companies before where they just say their name and to a call them back at a certain number but then I don't know how to get a hold of them directly. I've dealt with three reps and they were all good. I've recommended Vanderbilt to my parents and they're using them to get a house, too.

We applied for a mortgage at Vanderbilt and it went through. The home loan process was very easy, we got a lower rate of interest, and we were pleased with the lower payments.

I had a lot of questions as a first-time home buyer. I went through a couple of people at Vanderbilt Mortgage and they were really nice and helped me through the process and the different steps. As far as communication, their people are really busy but it's not their fault as they got tons of people they're working with. Nonetheless, it was a pleasant experience and I would definitely recommend them to my friends and family.

Vanderbilt's home loan process was good and fast. It was steady and easy and the notary guy was able to explain everything in detail to us. The rep I worked with was positive. He made sure that he went through everything in detail to understand all of the main stuff throughout the process. I have been recommending Vanderbilt to everyone that comes and hangs out at the new house. I tell them to go and find the house that they like and go for it.

I was purchasing a manufactured home and Vanderbilt Mortgage was recommended to me. Their loan process was smooth. I simply gave them the information that they asked for and they gave me an answer within a few days. My loan officer was really polite and explained everything. The other team players were great people, too. They answered immediately or replied back by email if I had questions. On the other hand, when they told me that I was approved for the loan, they sent me a temporary contract. But to get the home, it showed that I had to have my other home sold before that could be approved. So, I had to wait till my home was sold. I was planning to get the manufactured home before my other house sold so I had a place to stay. I ended up staying in a hotel for about two to three months. Other than that, everything was good. Dealing with Vanderbilt Mortgage was easier than going through Wells Fargo. I would recommend them.

Vanderbilt Mortgage did the financing of my mobile home. It was like any other loan. It was aggravating, but we got that taken care of. It went fast and the people were nice. I had to provide military information and get proof of real income which was no problem. I didn’t understand why they had to see some of my military papers but they did, and it was all taken care of. My loan officer, Allison, was very nice, very knowledgeable, and I was satisfied with her. It only took a couple of days for the loan to go through.

Vanderbilt did the financing for the first house we bought 11 years ago, and we also got their services for the house we bought last November. They're good people to work with. They're knowledgeable and explained everything to me. The rep that we had was fantastic as well. She was very knowledgeable and a very sweet lady. I'd recommend them to people who want to buy a house.

I have been dealing with Vanderbilt Mortgage since 2002. This is the most deceitful, underhanded, and rudest company I have ever had the displeasure of dealing with. First off a lot of people do not know Vanderbilt Mortgage and Homes First Insurance are the same company. Vanderbilt Mortgage tells you that they will escrow your insurance through their preferred insurance company Homes First Insurance. Vanderbilt hounds you if you are even close to your due date, then if you get a different insurance company they add their insurance back telling you that you have no insurance when their system shows your new insurance. Then when you decide to pay your mortgage off early they change the payoff every time that you pay it off. I WOULD RECOMMEND EVERYONE STAY AWAY FROM THESE PEOPLE. They are crooks who deny legitimate insurance claims, badger you to death, and sell shabby products to hard working people.

I was more comfortable with Vanderbilt Mortgage because it was a conventional loan, not an FHA loan. I had little hiccups with the other house but it was all smooth sailing with this one. The person I was working with the other house didn’t want to work with me. She didn’t know anything and she delayed it for me. For this new house, the process did not take too long and we got everything all taken care of. Everything was good. I will recommend Vanderbilt Mortgage to another friend. I have somebody who's looking into buying a house and I'm going to recommend Vanderbilt to him.

When I was buying the house, I put in an application in all four of the banks that I dealt with mostly and Vanderbilt Mortgage was the second to get back with me. Between them and the other banks I dealt with, they approved me for about $25,000 more and zero down. The place in San Antonio was rude on the phone, but everybody was friendly. They wanted my business instead of me trying to feel that I have to ask them for it. Their application process was also easy. When I had a question about the online, they said to call them and I didn't even have to wait on the phone. The process took a month and a half to get done. They waited for me to get back from working out of town for a month to sign the paperwork. Everything went over pretty well and I was pleased with how quick and efficient it was.

I bought a trailer five years ago and the financing was through Vanderbilt. Then, when I decided I needed another one for another rental property, I went to them again. The experience has been good so I stuck with them. It took me, my wife and my granddaughter a couple of days to decide which mobile home we were looking for. But then, once we committed to that, it was a pretty simple process. 15 minutes with the paper signing and then another 15 minutes on a different day to close it. It was already pre-approved and got a good credit rating. People from Vanderbilt were very courteous and cooperative. They did everything they had to do. I'd recommend them to others.

Vanderbilt financed the home we wanted and they were easy to work with. I applied online and they took it from there. I also spoke with their reps over the phone and they were courteous. We started the process on the 1st of November and by mid-December we had the paperwork finalized.

We filled out the paperwork and waited for a call back. Vanderbilt Mortgage was quick to respond and had the cheaper interest. They were also very professional with giving us a courtesy call telling us how the process was going to unfold. They did very well. We started working with Vanderbilt at the end of November and we’ve already bought the house we’re living at now. Give them a shot and you won't be disappointed.

The process went very smooth and took less than a month. They were all nice and since I work in surgery, it was hard for me to get called back but they would call me back. They made the home buying process super easy and I would highly recommend them.

We were looking at building and we shopped around a little, and we found Vanderbilt. The process was difficult at the start and it took three to four months to get it all done. I'd tell my friends to try Vanderbilt, but I don't know if that would have been my first choice.

We had a good experience with Vanderbilt. I talked to some of their reps who called to ask me questions and they were really nice and friendly. The process took around two months because we had to go through the whole process twice. They couldn’t change the date and use the same stuff. Other than that, it was all right and they were helpful in getting everything that we needed done.

Vanderbilt Mortgage’s overall lending process was very time-consuming. We started in March and we finally closed in December. The trailer had to be built and then they had to go back as far as for job history and getting verifications on that end. I work in construction and have worked in a lot of places. I was a pipefitter by trade at that time working in construction all across the United States and have worked at a bunch of different chemical plants. Vanderbilt was easy to stay in contact with for the most part.

Being the very honest, straightforward southern woman that I am, I am going to tell y'all like it really is. The process of buying your first home is nerve wracking, stressful & takes forever to reach closing. But the end results are so worth it especially when I had a awesome Vanderbilt staff helping me. I would literally email my specialist every day and she would always answer me back even though I'm sure she was sick of me worrying her. I cannot thank her enough for always being there! Sisley **, you rock!

Vanderbilt Mortgage did a land and home package, and the process was fairly simple. I filled out the application and they told me whether I was approved or not and for how much. That took four days though, which was a little longer than I thought it would be. They were impossible to get a hold of as well. They need to work on communication but in all two times I talked to a representative, the interaction was good. Then if I couldn’t get a hold of Vanderbilt, I called the home center and pestered them with my questions. The entire process took about eight months which was a little long but there were some issues with the land on my end so it wasn’t entirely Vanderbilt’s fault. There were some county issues dragging the fee and taking a long time. Other than that, the experience was good and I have recommended Vanderbilt.

We called Vanderbilt Mortgage and they were the ones who got me approved. They had stipulations as to what I had to come up with to get financed, which I met two days later, and they went from there. I spoke to six of their reps and they were all awesome and knowledgeable. The process was a bit long since it took three months almost to the day for me to get into my house. I also am a little unhappy about my interest rate. But they got me a house so I'm happy with them.

Vanderbilt gave me a loan. I went over to them and after that, they filed a few things. They were very good with the process.

My son had gone through Vanderbilt Mortgage and I heard about them through him. The home loan process was a fair experience but a lot of it was more or less trying to track down my information that they wanted. Sometimes I had trouble trying to find my information and I probably forgot what it was that they wanted. I got the papers for my current and future income and updated some of the banks to secure the loan. The process wasn’t long and it was on my part that it took me twice as long to come up with the money to go through it. I dealt with two to three reps and they were fairly knowledgeable on the overall process. I would tell others about my experience which went through quicker than I thought it would.

A friend has tried Vanderbilt Mortgage and was talking about it, but when I saw some of their flyers, I thought it might be a good business to deal with. And so far, I like it. The whole process was long, but I felt comfortable doing it. I had some things I had to handle before I purchased a home, so it took a few months. I understood what I had to go through to get it done and everything has been great. The people at Vanderbilt treated me with the utmost respect and they were very easy to contact. Whenever they needed to contact me, they called at 4:30 when I got out of work, just like I told them, so I never missed a phone call. I will recommend Vanderbilt to a friend. If you feel that you can't purchase a home, all you’ve got to do is try. Vanderbilt will work with you.

The process was simple and the Vanderbilt reps were easy to work with and very informative. They were easy in getting everything to me and in emailing me, as I made it easy for them as well because I emailed everything that they needed in a short amount of time. From beginning to end, the process seemed to have taken two months and that was the right amount of time because that also had to do with all of the little stuff that we had to make sure that we got done and out of the way. I had just done my first payment through the phone but I'm going to hook it up where I do it online as well. I'd recommend Vanderbilt.

I filled out the paperwork and provided whatever documentation they needed. The process was painless. The reps called several times, and when I was not home to answer, they called right back. Whoever I spoke to was able to immediately bring up my file, tell me whatever it was that I needed to provide or whatever information the person needed. I didn’t have to wait for the representative who called me originally to be free to talk with me. Any of the reps could talk with me, so that was very helpful. There’s no penalty for paying it off early, so that’s a good thing.

Vanderbilt Mortgage was efficient and quick, had good customer service and wrapped up the process fairly rapidly so it went well. They gave us good feedback and when we had questions, they were able to answer them very quickly. They aren’t accurate but they pretty much could answer whatever we’d asked. They did a very good job and we were pleased with it.

I had a really good experience with Vanderbilt and I would recommend them to anybody in the future. The home loan process was mostly done with the home center that they set up with Vanderbilt. It took about three weeks from the first contract until we closed the loan which was faster than what I expected. Their reps were very personable, very informative and answered any questions that I had. Vanderbilt is quick and painless, and I can pay either by a check or online.

We've done all paperwork with Vanderbilt within three days, so the process was quick. The reps explained stuff and broke it out for me. And everything has been fine with Vanderbilt Mortgage.

It was easy to get started with Vanderbilt Mortgage. There was a lot of paperwork, but I expected that. Their people were as nice as they could be and they gave me a number and told me to call them if there was anything I needed or wanted to know. The process didn't take that long and we got our loan approved in July. They were great to work with and I'd tell my friends to go to them.

To obtain a mortgage from them, I had to fill out a basic form and then we got a pre-approval for a loan amount. And then someone from Vanderbilt called me back and I had to provide five more pieces of information, which were nothing serious. And then we got approved. Vanderbilt came to the dealership and we signed all the papers there. So, it was super convenient. The process from beginning to end for the part Vanderbilt was involved in took two and a half weeks, and it was very timely. The process was very streamlined and really straightforward for us. And it went very quickly.

Vanderbilt's process was fantastic and it was very easy too. It was almost seamless going from our builder to them. The rep walked us through the process and had the projector up and the paperwork. He was very informative and he answered all our questions perfectly. Buying a house was estimated to take three months but our process was really short -- it took about a month. We did all the digital signing, and we also have something set up online for the payments now. Vanderbilt is great and I'm happy. I would recommend them to others.