Vanderbilt Mortgage Reviews

The loan application was easier than I thought it was gonna be. The application and underwriting process took two to three months, and communicating with Vanderbilt was fairly easy. They seemed to be upfront about everything and they explained very well.

Working with Vanderbilt on our mortgage took a while and it seemed like we had to sign extensions five times. The length of time it took to get things figured out was frustrating. There were times we got answers back to our questions fairly quickly. But most times, it took a while to wait. It took them two days just to send an email sometimes and I was also always talking to someone different. I must have worked with three people and some of them were really nice but it was very hard to get a hold of them. We would call and call, and when they wouldn't answer, we'd leave messages. The only time Vanderbilt got back to us was when we called the home manufacturer and then they would get a hold of Vanderbilt. If we had an easier way to communicate with them, the experience would have been a lot better.

I had a good experience with Vanderbilt Mortgage. Conducting business with them was relatively easy. Their loan specialist was easy to work with as well. Her name was Ashley and she did the work and she did it well. She was always responsive when I called to ask her questions. Vanderbilt did the regular process of collecting information and processing. At that time, I was waiting to sell my house but because our house wasn't sold and time ran out, we had to redo the underwriting and application. So far, I'm satisfied with the way everything went and if someone were to ask me about Vanderbilt, I would tell them that they were fair with me and they did their work efficiently. They did a good job.

It was my first time buying a house and I was very satisfied with my experience with Vanderbilt. My loan specialist was a good guy. He asked me if I had any questions or stuff that I didn’t understand and he would explain them to me. I understood everything clearly. The application and the underwriting took four months, and they notified me and kept me up to date on when I was gonna be having my loan closed. They worked with me to take care of that process and it was whenever it was a convenient time for me. I would recommend them.

Everything was good and turned out fine when I applied for a loan with Vanderbilt. They were fairly easy to deal with and very communicative. I got constant calls and emails from them making sure that I was getting them the right info and if they couldn't get a hold of me, they got a hold of my wife. I was also able to get with my loan specialist, Diego, or his assistants, and I was impressed with his willingness to get my loan approved. Their process seemed fair to me and for the most part, everything went smoothly. But the application and underwriting took a month and a half to complete because Vanderbilt had an issue dealing with my work. They needed two years continuous employment and since I worked for a company that has a camp agency crew that works with it, I was at camp at first then I got hired on full time in September. So, Vanderbilt kinda had an issue confirming that I was working with the same company

Everything Vanderbilt had done was awesome. They kept in contact and kept me up to date as far as what was going on on my end and about how long the process would take. The process was really easy. The loan agent was really easy to work with. I felt really good working with her. I’m glad she was my loan agent.

Vanderbilt was wonderful. The mortgage part was within three months and it was easy with them. They called me and made sure that I had everything I needed and they answered every question that I had because I had a lot. They were just very personable and treated me like they actually wanted my business. Also, My FHA person explained everything to me and she made sure that I was comfortable with the home loan terms and that I knew what I was signing. It was just black and white and there was nothing hidden. Everybody, from beginning to end, was great to work with and they were always available when I needed them. They were right on point the whole entire way and they made me happy that I chose Vanderbilt. I referred one of my friends to them and she got a home shortly after I did.

Vanderbilt did a really good job. They verified my income and figured out how much everything was gonna cost. They made sure I could afford the payments. I spoke with a couple of people there and they were good. They referred to me by my first name, which was nice, and they gave me time to get the information that they needed. I was impressed with the speed with which they pushed the process through and the application and underwriting took two weeks. They were also readily available and upfront. Plus, they were very friendly and very easy to work with.

Vanderbilt helped me real good and the application and underwriting process didn't take that long. It was probably two to three weeks and I went through a lot of customer service people. There was always someone to help me and they were friendly. Overall, it was a very good experience.

The application and the underwriting process with Vanderbilt took about six weeks. Vanderbilt was really good to us. They were really nice people and they did everything I had. I enjoyed my interactions with my loan specialists. I worked with two people -- a guy and a girl. Lauren was one of them who was helping us the most. The ability to work around me with my work was impressive. I'd asked them to call my fiancée and they'd call her instead. I had to come home that May because I had thought about something, I had to call them and they were really polite about everything. I had a lot of questions as this was my first home and any little thing that I asked, it was answered professionally.

I thought the process would take a long time, but it didn't. I was shocked. It really went quickly and smoothly. The Vanderbilt representatives explained everything to me and answered any kind of question I had to ask them in a way that I could understand. I was nervous and they gave me time. They were very polite and helpful. They did everything perfectly and it was a wonderful experience.

I had surgery and was out of work and couldn’t make my payments. My single point of contact, Tony **, saved me! He got my payments put to the end of my loan. I consider him my hero! I was so stressed and he worked with me. Don’t be afraid to call if you are having problems. The people at Vanderbilt are willing and able to help keep you in your home. I also want to thank Candace who took care of me when Tony wasn’t available.

I love how transparent Vanderbilt’s lending process was. I also appreciate the communication and the fact that they made the process easy. And when we had issues, they told us exactly what we needed to do to fix the issue. We were approved and closed in 30 days and they worked with us as far as calling us every step telling us what they needed from what we sent or trying to understand things. They were really involved, always helping and they told us what was going on. When we first found the one home we wanted, they gave us a price, and my mom said that we can't afford it. The lady we were working with told her the loan amount that she needed to look at. It was just real quick, and it was all good.

Working with Vanderbilt was the easiest I've ever seen. It took like two days. It was not very long at all and it all went really smooth. Anytime I called, I immediately had somebody to talk to me and everybody was really good. They explained everything thoroughly and were helpful with everything. They treated me like a person and not a number.

I tried to set my payment every two weeks instead of once a month but Vanderbilt said I was supposed to do it before the loan process was done. So, I missed out on that. I wish they could be more upfront about what needs to be done before the closing part. Other than that, their reps were good and anytime I had a question, they answered it. They were professional and it wasn't hard to communicate with them. The application and underwriting process took about a month and it was easy to do business with Vanderbilt.

The Vanderbilt Mortgage application and underwriting process was pretty quick. It only took less than a month. They called me and explained how everything worked in a detailed manner and I understood what they were talking about pretty well. If I had any questions, they gave me a number where I could call. Also, the loan specialist was being honest. It was pretty easy to conduct business with Vanderbilt and through working with them, I got a new place for my kids to live. I already recommended this company to a couple of friends.

For a first-time homebuyer, having our mortgage through Vanderbilt went smooth. They were able to break down everything. We had an extension number to one lady that we worked with throughout the loan process. It wasn't complicated. After dealing with multiple people every time we call, we stuck with that one lender who already knew us. So it made the experience that much easier for us.

Vanderbilt Mortgage did well in helping to close my loan. The only issue I had with them was the one time that someone forgot to file something which held up the process for a little while. That has taken them longer than what it should have, like verifying my employment, and so they had to take almost two weeks. In the end, the application and underwriting process took about a month and a half to be completed. Also, I had originally communicated to Vanderbilt that I wanted to do utilities and water included. And with that, be able to waive in the home before I had to start paying on it but it never got included. They said that they would see what could happen and that's understandable but they didn’t even try to do anything with me or ask me anything about it.

We closed the loan from the company where we bought our trailer and Vanderbilt worked with them. Communicating with Vanderbilt wasn't difficult and I went back and forth with my son about them. Their loan specialist was extremely nice and was very involved with everything. I asked her everything I needed to know and she got all my questions answered. Since working with Vanderbilt, I've found them to be a good loan service. However, the only problem we had was that whenever they came, it took them almost two weeks to bring the papers to us after we signed at closing. Still, Vanderbilt gave us a great deal and they helped us get a loan when nobody else would.

Vanderbilt is a very good company to get a loan from. They try to work with you the best they can. The whole process took about less than a month and they did everything in a timely manner. If we needed something or we didn't do something right, they let us know immediately and we got it taken care of. They worked really well and fast. They would email us if they wanted to contact us, and I would call back if I had any questions. Everybody was fairly easy to get a hold of. Jaima was really kind and she knew what she was talking about. She was willing to go out of her way to help us try to figure everything out.

The mortgage process at Vanderbilt could've been a little quicker, but one of the ladies that was handling that department was sick and they forgot to pass my information to somebody else. But still they did good. Once we were approved, it was very easy. The people at Vanderbilt were informative and helpful. They were also down-to-earth and very easy to understand. I would definitely recommend them.

The lending process of Vanderbilt Mortgage was easy to understand and I was impressed that it was fast The underwriting process took a month to be completed. The rep helped me a lot and explained to me about the loan and how the lending process works. Every time we went there, she was nice. Vanderbilt Mortgage helped me get a better price and a bigger loan, and I've already told some friends about them.

Vanderbilt Mortgage worked with us. The underwriting process took a few days to be completed and it really did not take that long. The longest part was getting the house put together because the weather turned bad, so we had to wait for the weather to clear up. But, other than that, if it hadn’t been for the weather, they would have been done extremely quick with everything. Talking to them was very easy. If the payment wasn’t where we were comfortable with it, Randy, our loan specialist, would try to get it down lower. He would call and check in and go over everything with us until we were satisfied with it. He kept us informed on everything, too. They always called back pretty quickly. The process was easy to understand as well. I would recommend them to anybody.

The loan process with Vanderbilt was easy as far as filling out all the paperwork. We heard back not too long after we put the paperwork in and they came back with an interest rate and how much down. Once we made the decision to go ahead, everything was simple as far as the phone calls and talking to the different departments. One drawback was that every time I called, I got somebody different. It was hard to talk to the same representative from the last time I called. Also, a lot of times when they called, it was while I was at work. But those are the only things that I didn’t like about it. Everything else was good. They were all nice and friendly. One time, there was a mix up on one of the addresses and they called and asked questions about it. Then I realized what happened with it and called them back. I clarified all that and it went real smooth. It didn’t really delay the process that much.

The loan specialist at Vanderbilt was very polite. She helped me with my instructions on what days I need to pay and how much it is a month. Communicating with her was also really easy. Every once in a while, I had to leave a message but they usually called me back. Everything was easy whenever they took me step by step through everything. I had a hard time understanding the differences with the insurance and they explained all that to me. The full packet we had to do took 20 minutes and everything was smooth.

Vanderbilt Mortgage's transparency on their lending process is very good. They made it pretty well cut-and-dried and self-explanatory on closing my loan. They were very thorough in explaining things and there wasn’t a whole lot of rigmarole with it. When I called my loan specialist twice about something, it didn’t take any time to get it done. I wish dealing with the home builder was as easy as it was to deal with Vanderbilt.

Everything went good with my application with Vanderbilt Mortgage. The process took about a month from start to finish. Their reps were courteous and professional. And it was easy communicating with them. I was always kept up with everything.

We started the process with Vanderbilt Mortgage in February and we signed the papers in May. They kept me informed of what was going on and they did really well. Everything was upfront. If I had any questions, they'd answer it. We were trying to find something that would be in our price range and every time that Wade came back, we'd have to find something different and then he'd call us within a few days and tell us what it was with that particular time. They're really good in their customer service.

I had a great experience with Vanderbilt Mortgage. They did a really good job keeping me informed. I was hearing something every week. I got texts and emails, and they gave me quick phone calls to update me where they were at the process. It really helped out. It made me feel good knowing that somebody was keeping an eye on it and knowing that they actually cared.

Vanderbilt’s application and underwriting process was quick. I sent in my application on a Saturday and I was approved by Monday. My loan specialist was new then and she would just spit out numbers. Nonetheless, communicating with her was very easy.

Go for Vanderbilt. They are really nice and conducting a business with them wasn’t hard at all. The application and underwriting process for me took about a week. They called me, talked with me, and explained everything to me real nice where I could understand. Then they have closed the loan. Everything seems to be okay except for my pay date. They get my payment on the first but I have an income that comes in on the third. Other than that, communication with them throughout the process wasn’t difficult at all and I would recommend them.

Vanderbilt Mortgage was upfront and everything was about as clear as it could be. My experience was a lot easier than what it should have been. They told us what we needed and we got everything. We never ran into any issues at all. With Vanderbilt, I got to buy my first home. I would tell my friends how easy the loan process was and I would definitely recommend Vanderbilt to them.

I had an excellent experience with Vanderbilt Mortgage and conducting a business with them was perfect. It's one of the best deals and everything was nice particularly all their people. My loan specialist was Mario and he was respectful. He helped us and there was no problem at all communicating with him. The application and underwriting process had taken about two months and it just took a little while because there was a lot of paper, but everything was clear. I'd recommend Vanderbilt. They're the best place to make a deal with.

The lending process of Vanderbilt has really good transparency and it went smooth for me. The application and underwriting process took a month altogether. They didn’t ask for a whole lot and they just sent things that I needed to do and I needed to show. I showed when I've paid off some credit cards. Communication was easy and they either called or sent me something in the mail telling me what was all going on and what I needed or if I needed anything. I ask them a question and they'd answer. They'd done what they were supposed to and were quick about it.

Communicating with Vanderbilt is easy because I do everything on the phone. They just answered the questions and told me what I needed. The application process took about a week and we just provided all the information they needed.

My husband and I started the process to purchase a home in March. We have had nothing but problems since. Mainly just a lack of communication which in turn has made the process taken even longer than anticipated. We've sent in the necessary documents that we were asked for in the very beginning. Waited about 2 weeks or so without hearing anything only to find out that they hadn't received what they needed from the broker or so they said (who really knows because they didn't contact us or the broker). My husband tried calling several different times and several different people, left multiple messages and voicemails.

Vanderbilt's great and their service was excellent. The overall application with them from signing papers to the end took a while to be completed. They moved the trailer here and then I had to wait a year before I moved in. We're in the flood zone down here in Louisiana, so I put the foundation up one height but that wasn't good enough. I had to raise it up another height. Then I had to raise it up a third height. It costs me some money. But Vanderbilt helped me and my experience was good.

The transparency of the lending process at Vanderbilt Mortgage was very good and the application and underwriting process did not take very long. As far as communications went, Vanderbilt was fine and they walked me through everything. There was a specific rep that I worked with whom I could call if I had any questions, but I had questions that I never got any answers to until later.

Vanderbilt Mortgage has amazing customer service and they were real informative. I bought a loan off of a family member and pretty much all I did was take over her loan that was left on it. The application and underwriting process took not even a month and I had a really good experience with them. I had two to three specialists who I talked to and they were really helpful. One name was Geoff and the other was Cassie. Communication was very easy 'cause they gave me phone numbers, and if I needed something for a certain portion, they'd give me a phone number to them and transfer me if I needed it. They kept me up to date on everything, and they called at least once or two and informed what was going on, which helped. And they didn’t leave me around hanging. If I have a problem or if I needed something, they were there to answer everything for me.

They helped when I first got the loan and things were really tight and they worked out a payment plan. But interest rate could have been lower.

Vanderbilt extended to me the opportunity to get a loan. And we really appreciate it. Both of the guys who helped us were very nice and patient. One of them came from the trailer and then there was another guy that helped us with the paperwork and explained everything. It was a lengthy process with all the paper signing, and they went through everything and made sure that if we had questions, they were answered. They did a great job. We qualified for a no-downpayment loan and they quickly came back and approved us. A lot of people that didn't have the money to make a downpayment to buy a mobile home could really benefit from companies like Vanderbilt and we would definitely recommend that people go to them.

The whole application and underwriting process took a week and a half, and Vanderbilt Mortgage was super easy to work with. There were several people and Laura was one of them. They let me know what I needed right off the bat. I mostly texted and emailed and when I emailed, they responded the next day.

The Vanderbilt application and underwriting process took just less than a month. The place where we were supposed to meet the attorney they sent for the closing of the loan was closed, and he suggested another place right around the corner. We needed some work to get done, so we didn’t want to delay it to any other time. Vanderbilt has done pretty well and everything went through smoothly. Plus, it was pretty easy to get in touch with them. My fiancé got a little upset when her name wasn’t on the bill but they said that there wasn’t enough room on the billing. They explained the process, then they sent out papers and changed it up where they could get her name on it and they ended up fixing it.

My loan application and underwriting process with Vanderbilt Mortgage took a week to complete. I had a good interaction with my loan specialist but he was a little bit too fast and didn’t give me that much time to talk to him whenever I was with him on the phone. He should have calmed down a little and told me a little bit slower what else I can be helped with. Other than that, Vanderbilt answered when I called in, was good with whatever I asked and answered them really fast, and they helped me out with the payment including the zero downpayment. I got my house, I'm about to move in and I'm happy.

The application and underwriting process at Vanderbilt Mortgage took a month. The transparency of Vanderbilt’s lending process was quite simple. I was in contact with them all the time and the loan process went smoothly. The staff at Vanderbilt were very nice and thorough on the phone every time I talked to them. I was impressed with the quality of the people there and it very easy to communicate with them. Vanderbilt is an easy place to get a loan as they help clear everything and they walk through with everything for their client.

Vanderbilt worked with us every way they could and helped us out a lot. They also combined our credit. They called us every day, let us know what was going on, and answered anything we asked. Their transparency on the lending process was good and doing business with them was easy. Vanderbilt is a good place to go.

I spoke with a couple of people from Vanderbilt and our communications were good. But my realtor did mostly everything and all I had to do was sign papers then send that over to their end. Vanderbilt has been a pretty good company and I would highly recommend them.

The process at Vanderbilt Mortgage was easy. Plus they were honest about everything and easy to get a hold of. The loan specialist I worked with also helped me a lot. It took a day or two for me to get approved and then the loan was completed in about a month. It all went great and they were really great people.

The Vanderbilt Mortgage's application and underwriting process took at least a month or two. There was a lot of calling back during the process and sometimes they make recommendations or things that we could do to make the approval go through. Nonetheless, it was easy to communicate with their reps and their process seemed transparent enough.

Vanderbilt was very helpful and worked in any aspect that information or paperwork was needed. Our application and underwriting process took a month and they were very supportive and worked with us all along. When we needed to liquidate some funding for the deposit, they directed us to next steps on how to get it done so it worked. I appreciated that if they didn’t know an answer to something, they fess up and were willing to commit it. But since it was an FHA Mortgage, there was some additional documentation needed that we were not aware of and it was very confusing trying to go back and get the required documentation from the lenders after. It would've been a lot easier to deal with it if we had known it prior to the closing. Doing business with them took a little longer than we planned, but they kept us informed as we went along. Other than that, we were satisfied with Vanderbilt. They are a great resource and they were able to get us into the home.

Vanderbilt Mortgage is a good company. They called me and told me step-by-step what they were doing and how they were doing it. The rep I dealt with was direct and to the point. She also tried to cover all aspects of the loan. However, it took a while to get an appointment with them. I had to go get this and that and it took a while to do it. It took three months from start to finish. They got the rules and regulations and everybody's gotta go by them. I'm hoping one of these days I can get my answers right down a bit. Other than that, they've done a good job. I had to make a change in my life and they were the only ones who were going to do it.

When I went in to Vanderbilt, the sales rep handed me an application which I filled out by hand. That was a little antiquated. But I heard from somebody at Vanderbilt a couple of days later and it was the smoothest loan process I’ve ever dealt with. They were on it. I had a couple of questions and everybody was very helpful and nice. And they were all very knowledgeable. It was a good experience. Although at first, it was a little slow going getting somebody to respond in an email that I had sent, that was just because they were out of town working somewhere else. Otherwise, they kept me updated.

Vanderbilt's application and underwriting process took a month. I got a callback but the experience was a bit difficult. Just to call in and ask questions was frustrating. One lender would go on vacation and transfer me to the other one. And when that one goes on vacation, the cycle goes on. I was being shuffled around. Not getting the same person every time was the most difficult part. Nonetheless, their customer service was good except for one man. He was short and not as helpful as the ladies I was talking to. Overall, my experience with Vanderbilt was really good.

I got approved by Vanderbilt Mortgage quickly and then everything else went quickly. The loan specialist did all the stuff and I just sat back and waited. I was very impressed on how efficient he was and how he let us know everything that was going on.

We have had our home finance through Vanderbilt for 10 years now we are very close to paying it off and have fell victim to a little hard times we got behind and instead of them making us feel like crap for getting behind they offered to help us and give us extensions to make sure that we stay on track! Super helpful, super polite. Really great company. Would really recommend to anyone trying to get a home loan. Saundra made me have faith in humanity!!!

Everything went smoothly with Vanderbilt's process. It was very easy to communicate with their reps and their customer service was good.

I've done loans before and this one with Vanderbilt went really quick. The application and underwriting process took less than two weeks. We closed through a local agency in Oklahoma City which was easier for me because it was there. I had a phone conversation with Vanderbilt and the good thing about it was that they checked my mailing address to make sure that it was correct. But I was a little bit upset with them because they wouldn't work with me on a payment date. They were due-dating the first and I don't get paid until the first of every month. Then their rep suggested that I send the check the middle of the month before the payment was due. I said, "How can I do that if I don't have the money in my account. I just needed to adjust my pay date for about six days." And she said they can't do that. Other than that, the plan was good.

Vanderbilt Mortgage did very good in helping me with my application. Everything about the process was easy.

Vanderbilt Mortgage's underwriting process took a week or so to be completed. They told me how much I needed, and I had it, and I put it down and it was closed. Vanderbilt Mortgage reached out to me during the process and I reached out to them, too. The loan specialist was in and out. In about 20 minutes, he explained everything and it was good. I was pretty pleased. They are quick and easy.

I decided and filled out the application, and Vanderbilt asked me to cancel some of my old accounts. I would pay it off, so it was ready to go. Vanderbilt worked well with me when closing the loan and I would always give some credit to the girls I worked with because they helped me a lot. I was impressed that things got easier and quicker, and the last girl who helped me gave me her extension number. In case I needed more questions, I could call them back and fix whatever we had to fix.

Vanderbilt contacted me via phone, email and text and it was extremely easy to communicate with them. The staff were eager to help in any way they could and they did whatever they could to make the process easy for me. They were able to take care any question I had as well as receive information via email or text which was easy and nice so that I didn’t have to spend hours on the telephone and the process could be expedited. Vanderbilt was an excellent company to work with and they were very easy to get a process taken care of. I would recommend anyone interested in trying to use them as a company.

I was very satisfied with Vanderbilt Mortgage. The process took four weeks once we started and everything went great. My loan officer was on top of things. She kept me up to date on what was going on and what else I needed for the process. Vanderbilt responded on everything I asked anytime. If I called them and if I left a message, they would call right back. I didn’t realize how much work it was to purchase a home. I'm a very impatient man and I was impressed with how they worked fast for me. Go through with Vanderbilt because the really did a great job.

The application and underwriting process with Vanderbilt went really fast. They called and I answered questions, and that was it. They made the process easier and quicker than any house loans I ever had before. I was impressed by their ways in approaching the client, their friendliness and their ability to make you comfortable through this process. The loan specialist was a really sweet lady too. I’d recommend Vanderbilt highly.

Vanderbilt Mortgage really went beyond to help me. They told me what I needed for the loan and, with all I had to get, the application was done in about two weeks. And because it took a while for me to get everything, instead of me paying on the month of May, they extended it to June. They were also able to stay with my budget, which was what I wanted. And then they called me after everything was done to see if I was satisfied with everything. They asked me if I had any problem with the person that was dealing with me. I told them, “No.” It went pretty good. I had Elizabeth who is a kind person. She showed me her warmness. She was concerned and she also showed me if it was her, what she would expect and things like that. Getting a hold of her was also very easy. Working with Vanderbilt has been very easy and I appreciate their help. They were very kind. So, if I had to do it again, I would ask Vanderbilt.

I closed the loan with Vanderbilt Mortgage. They answered all my questions and they offered me the lowest rate, longest term and zero down that there was out there. Their reps were polite, courteous, quick and efficient. They did a really good job and it was a good experience. We sent the application then the rep called and said that I was approved on the spot. Vanderbilt Mortgage ran all the stuff that they were supposed to run and whatever they wanted to know when we were ready to close, we just let the rep know. The paperwork was all generated and we closed a little while after. We were approved for a long time before we closed because we were still debating and negotiating on the price of the home.

I was very comfortable working with my Vanderbilt rep as he was easy to talk to and he knew what he was doing. My mortgage application took about three weeks and Vanderbilt had an issue with verification where I worked. They were trying to get the people at my workplace to sign some form and it took them forever to send it back. They held it for probably a week but the process with Vanderbilt was quick. And I was happy with how transparent their lending process was. Everything went really well.

Vanderbilt was amazing. We were trying to go to a dealership who used Vanderbilt mostly, but the people at the dealership kept screwing us over when it came to changing the price so we ended up buying from a family friend. And then we started getting the runaround from the lady we were buying it from. We had called Vanderbilt with a lot of questions like, “Should we pay anything down to the lady?” And they were extremely helpful with any questions that we ended up having. So, from the initial application to the approval, it took a month in total for everything.

Vanderbilt Mortgage made getting our home loan really easy and simple. The reps were kind, easygoing, and easy to deal with.

The process at Vanderbilt took about a month, and we communicated with our loan officer who kept us up-to-date. He called and said that he needed some stuff for my employment verification as he couldn’t get a hold of one of my previous employers. I had the owner’s number so I called him. The owner of the company was able to get some of the information for us but he didn’t get everything. He had to wait until the secretary, who was out for a vacation that week, got back to get the wage earnings for us. Vanderbilt’s mortgage terms were laid out and were communicated well to me from the start and as soon as they came with the terms, the origination fees were all right there.

The communication with Vanderbilt Mortgage was minimal but successful. They talked to me on the phone, and they sent someone out for me to sign papers. And their loan specialists are fine. The lending process took 10 days and it went smoothly and I was satisfied.

I would recommend Vanderbilt Mortgage. Communicating with them was very easy during the loan process. We supplied all the information that the reps requested and they acted quickly on it. It took two months to complete the underwriting process. There were two different people that we talked to. The main loan specialist was Megan and I was impressed at how quickly she responded to my calls. And most times, the reps answered the question themselves but if there was something that I asked that they couldn’t answer, they would call me back with the information. I like the transparency in their lending process and it’s good. They kept me informed and every time we advanced to another step, they would send me an e-mail or a snail mail.

Conducting a business with Vanderbilt is easy, particularly communicating with them. The actual application and underwriting process did not take long and everything was very good.

We thought of three different home place and Vanderbilt Mortgage just took my application from the other loan that I worked. Their loan specialists were pretty good and everybody that I spoke with was very nice. If I would try to get a hold of their loan officer or either leave a message, they would call back. Nobody really helped do anything as far as filling out the application, but they reviewed everything and they would call us the second time. The lending process only took a few days and it was fairly easy. And then they called to go over the information again after we signed. Vanderbilt helped me and got me financed. They do a very good job and I'll recommend them to anybody.

I'd recommend Vanderbilt Mortgage highly. They seemed to do everything we asked and they were more than presentable with it. They explained it to us and told us what we needed to know. Everything went well and smooth with the process. It also didn't take very long. They finalized the paperwork and made sure which way we wanted to go about the down payment. We talked on the phone a little bit, and filled out some paperwork at the mobile home lot and sent it in. They contacted us on the same day and told us we were approved and emailed us some stuff on the internet. We looked over to make sure everything was right. The loan specialists were both really good as well.

Vanderbilt Mortgage's lending process was very clear. They made things a lot easier. I talked to a couple of ladies on the phone. They asked me a few questions and that's about it. They said how everything would be and that’s how everything was. They did not stretch the truth. I would tell my friend to go through Vanderbilt first.

I thought that the application and underwriting process with Vanderbilt Mortgage would take long, but it didn't. During the loan process, they were informative and kept me informed, and they were easy to communicate with. The loan specialist sent me an email and I called, and she explained to me in depth about how to get online with the payments. We got a home support loan from Vanderbilt and that's a long, drawn-out process. Nevertheless, Vanderbilt did well and I would recommend them for sure.

Vanderbilt Mortgage made sure everything was in the right place. My husband signed the application and their loan specialist read it step-by-step to make sure we understood them. And then they put some of it on the screen and explained it to us and asked us to check if we would agree. They took the time with us and if they had any questions, they would call us or sometimes, we would have to go down there. The entire process wasn’t long and they did a good job, and we were satisfied.

Vanderbilt Mortgage went through our credit and gave us the best rate they had. The application and underwriting process took about two weeks to finish and it was pretty simple. Their reps were also very communicative and if there was an issue, they called right away. So far, we haven't found anything that’s a hidden thing and we didn't have an issue with them. They worked well with us and they were quick and efficient.

The application and underwriting process at Vanderbilt Mortgage took a month. The lending process was good and everything went smoothly. It was easy to communicate with Vanderbilt in doing the loan process. I called the loan specialists a couple of times and I got with them right away. They were helpful and explained everything well, and our interaction was good. I was most impressed with the good service. It was easy to conduct business with Vanderbilt. They tried their best to make every experience flow as easily as possible. Everything worked out fine and working with Vanderbilt had a good impact. I have my home and it’s good.

When I did the loan application with Vanderbilt Mortgage, there were problems with the zoning and they got everything straightened out, and the loan process didn’t take more than three months. The loan specialist was very helpful and professional. He did the paperwork and everything in a timely fashion. Everything went well and I was very pleased. My girlfriend is trying to get a home now, and she's finally getting an appointment with Vanderbilt too. And I have told some other people to go to Vanderbilt when getting a home because they work with you and they’re very professional and courteous.

We applied for a mortgage on a Monday to Vanderbilt Mortgage and they emailed me the application. When the builder fit the loan in, they sent me everything back including what the notes were gonna be and how much this and that was gonna be. And everything was self-explanatory. Amanda, Jake, and another lady representative called me and all wanted to work with me. Amanda called to see if I needed her to go over it with me, and she did. Any questions I had, she went through it with me and I was able to amend it. They did well to get the job done and I was very pleased with the way they did it. The whole process including the underwriting took about three weeks. But once it went through, Vanderbilt responded really quickly to it.

I applied for a loan for a trailer and it took only one day to get the loan. It happened real fast. We got the trailer in our lot now. It was easy to communicate with the Vanderbilt reps. Also, everybody was nice, answered our questions and worked around our schedule. They kept us up to date and did pretty good. We like them and we liked the experience.

Vanderbilt’s application and underwriting process didn’t take very long at all. The people communicated well, and were always easy to get a hold of and get in touch with. They were very helpful and appreciative of what my concerns were and how much I wanted to pay.

My experience with Vanderbilt Mortgage was pretty smooth and everything went well. It took a while to actually get the house up here, but it was within a couple of weeks when we finished everything as far as the paperwork and we closed on the house within four weeks. The loan process was pretty quick and there were no hold-ups with Vanderbilt. Everything was ready when we needed it to be ready.

Everybody at Vanderbilt Mortgage was so helpful. Every time I called with a question, Emily was always five steps ahead of me. She always took care of everything. We would text, call and email. Everything was perfect. The guy was also very helpful with all my silly questions. It was no inconvenience for them to explain everything to me. I didn’t have to find all the information either. They were real quick to do things on their own and get the information they needed, even from my work. They needed my proof of income and I thought I was gonna have to send pay slips but they ended up calling my HR department and got everything they needed from them. They were very independent in how they did it, which was awesome.

We started the application and underwriting process in September and we were done with our home in December. We just had a couple of phone calls with the people of Vanderbilt and it was easy to communicate with them. They worked with our schedule and also called us back to help get us approved. Vanderbilt's lending process was great. They explained everything to us and they made sure that we understood everything. Cara was our loan specialist and she was nice and if I had a question, she always got back to us that same day.

It was good and easy doing business with Vanderbilt Mortgage. They kept me abreast with what was going on, asked me if I had any questions and concerns, and then just called me about closing the loan. My loan specialist was also polite, really good and very nice. He communicated well too. The process didn't take long and Vanderbilt was good.

The application and approval process with Vanderbilt was quick. We started in October and got approved in November, if not late October. We closed on the mortgage in February and got our house in April. The reps were very helpful and answered all my questions. They answered the phone when I called and I got prompted to the people I wanted to talk to by name. The reps were awesome and I'm very pleased with it. Vanderbilt was quick, courteous, fair, and wonderful to work with.

Every person that I spoke with at Vanderbilt pushed to get it done quickly. Derek, the guy who does all the employment and getting all the debts situated and whatnot, would finish things earlier than their committed dates. We could have gotten the application and underwriting process within two months, but because we had a lot of stuff to do with the property, it took months from last October. But other than that, dealing with Vanderbilt went really well, easy and quick.

The application process with Vanderbilt Mortgage took about a month and it was easy to talk to their reps. They worked and kept in touch with me, gave me time to get my papers and everything together, and waited for me. Vanderbilt did pretty well to me.

It was pretty easy to conduct business with Vanderbilt. Tammy was the one who processed my loan and that took about a couple of days. They told me what I needed to do, like paying out this credit card, and I did that. I didn’t have too much to do other than some credit card maintenance because it didn’t have balance. I talked to Tammy and there was another rep, Mary Lou. Tammy called and told me that I had been approved and that she was gonna send my papers in the mail saying that I have been approved. Then she called me back and asked me if I got approved. I saw the note but I still had problems with the land that didn't have anything to do with the loan and that made it seem like I wasn’t gonna get into the home. The process of getting the loan itself went really smooth and quick. Tammy was very friendly and helpful and it was easy to communicate with her. When I called and she was out of the office, she called me once she got back.

Vanderbilt Mortgage's application was simple. I filled out the paperwork and in about 10 days I got a notice that my application was approved. We didn't go through the underwriting process until they had completed the manufactured home. So, there was three or four weeks delay before it all got started. Once we got a call that the trailer would be delivered next week before the underwriting, Vanderbilt set up the process so they can draft my account for monthly payment. Their process was simple and straightforward. Their reps kept me informed of where we were and what we were doing. It was plain smooth working with them.

As far as the process and then doing the loan and all that, everything was fine. When they told me I've got a problem, I called in. They normally could take care of it pretty easy but I'm still trying to wrap my mind around why they released the money before the house was even done. They've put in on my credit report saying, "Oh, well, you owe $100,000 for your house," and I was starting making the payments and I haven't even got the keys to the place yet. We were ready to move in and Vanderbilt Mortgage shouldn't have closed the loan because it's not ready, I'm not moving in, and they don't know when I'm gonna be moving in. So, I'm gonna start paying on the house that I don't even own yet. I closed on that house back in December and just now, they're putting it about a month ago. This has been one huge mess up.

Vanderbilt Mortgage was very good. They told us what type of forms and things that they needed. It was a very easy process. We got what we needed to them as far as our financials and everything moved really smoothly and quick. We set up the closing date and everything went well. I've communicated through email and our loan officer got right back with us when we had any questions or issues. We spoke with so many different people and we dealt with a gentleman named Daniel, our loan processor. I would send the email to him and he would either return my call or he would respond via email within, normally the same day. Misty was his assistant and she would let us know when she needed documents. Everything went great and I was impressed by my loan specialist’s professionalism and communication. They were very upfront about everything and we were approved in three days after we submitted all the documentation.

Vanderbilt Mortgage did everything they could. They walked me through the loan process and helped me understand everything. Their process was fair and reasonable, and getting approved didn't take long. Any time I had a question, my loan specialist would answer immediately. And if she had to find something out, it was the same day. I didn't have to wait for days. It was really easy to conduct business with Vanderbilt. My experience with them has been good.

It’s been an awesome experience with Vanderbilt Mortgage and we loved it. They’ve been very helpful. The loan process took just a little shy than a month and they've worked with us in all ways to close the loan. There were a few little hiccups that we hit from time to time, but every time something came up we seemed to breeze right through them. The communication was also most definitely good during the process. Everything was straightforward. My loan specialist was pretty good too. Anytime I've had questions, I would make sure to write them down and then when he called I would ask him and he always got me answers in a pretty quick, efficient and timely manner.

My experience with Vanderbilt was good. It was easy to communicate and conduct business with them and the application and underwriting processes took a couple of weeks. The reps were upfront and told me what was going on all the time. They worked with me on my down payment and on trading in the mobile home. I just hope there would be less interest. Nonetheless, others should call and check out Vanderbilt. They would be surprised.

The application and underwriting process with Vanderbilt Mortgage took five to six weeks. We just went through and set up what we wanted then they gave us a price. The lending process could have been faster and a bit of getting everything set up as far as the home was a little difficult, although it wasn’t that bad. We were expecting to be out on a certain date, but it went two weeks past. It ended up being a miscommunication with the house seller.

I was really surprised how quick and easy the loan process was and I would like to thank the Vanderbilt team. I had to put up my land on the loan and I was shocked that they were able to work with that. But everything went smooth. Our loan officer Stacy even called to make sure we were good with everything and to go back over the details to make sure that we didn’t miss anything and that nothing was gonna be a surprise. That was really good.

It was my first home and the home loan process with Vanderbilt Mortgage was breezy and easier than we thought it was gonna be. The application and underwriting process took about a week and they personalized the loan for me. Instead of the about 25 years, I got 15 and that was the only way. My monthly premium is more within my monthly payment because of the best years. There is also a card with me with Regions Bank.

I was very pleased with everyone I dealt with from Vanderbilt. If I had a question with anything and whatever I needed, they were there for me. I had a hundred questions and it could be really nerve-wracking on what you're doing for someone to take a timeout, listen to you, and help you out on whatever you had, but the reps from Vanderbilt didn't care at all. And that was nice. Ethan, the person doing different things, was very helpful and friendly too. He would call me and tell me what they were doing. The only issue I had was that it would take a couple of days before someone would get back with me. It was not a big deal though because they have a lot going on. Other than that, everything went nice and smooth with the process. It was a quick process and I could't ask for a better one. I'd tell people that if they want something, Vanderbilt would be the company to call.

My experience with Vanderbilt Mortgage has been great. I’ve never processed a home loan that fast before. I had complete approval within the day and I was able to go forward from there. Everything has been good and the loan specialists were fantastic. I’ve got a very good credit score, I make a lot of money, and I've got a lot of accounts, but they knew exactly what was going on. They explained everything very well and step-by-step, and they have it down to a science. If we didn’t understand something, we just asked them and they explained it. That way, we knew what to write in there and everything was right when we filled out the paperwork.

The application and underwriting process of Vanderbilt Mortgage took a month and that timeline was what they told us. About 90% of the lending process was done over the phone, but everything went smoothly. Our interactions with the loan specialists were good and they did a good job. The way that they kept in contact was pretty good and that was what we liked most about the lending process. They were always emailing us on stuff to let us know what was going on. When we had questions, we’d call and leave them a message, and they’d call us right back. Vanderbilt did a wonderful job. I'd tell a friend that Vanderbilt Mortgage is a good outfit to go through and that they worked well with us.

I got in touch with Vanderbilt Mortgage and the guy that I talked to said that the timeline of how long the process would take depends. Yet everything went fast as they said and the entire process took a couple of weeks. We turned in an application and it wasn't probably the next day when we already had a representative call and talk to me. They taught me through the process and told me what they're gonna do. This is my first time buying a home so I had quite a few questions. They explained everything and they answered any questions I had. They put everything out there and they didn't try to hide anything. The rep I dealt with gave me a lot of information and she went above and beyond. She went with the detail quite a bit and even with stuff that I didn’t have questions on. They did a really good job and I would recommend others to go through Vanderbilt Mortgage.

Vanderbilt Mortgage's application and underwriting process took a few months. I worked with different people and they were all so nice. They always kept in contact with me to close the loan. It wasn't at all hard to conduct business with them and the transparency in their lending process was good.

I talked to a bunch of loan specialists and it was very easy to communicate with them. Everybody was great and they answered any questions I had. For me to close the loan, they asked for all the information and I gave it to them. The process with Vanderbilt Mortgage didn’t take very long at all and everything was good.

I'm well satisfied with Vanderbilt Mortgage and they way they financed the way to help me get my new home and it feels a lot better that I can get in my home. The process took about two to three weeks. They worked quickly into closing my loan. They also have the courtesy to take over and work with me even though I didn't have the best of credit.

The home loan process with Vanderbilt Mortgage went perfectly. Their home loan specialist has been wonderful and did what they should do. The house is not fancy but it's something I can deal with.

I put in the application to Vanderbilt Mortgage in January and didn't get the mobile home delivered until April. I had one bill which they asked me if I could clear out which I did and Vanderbilt was really prompt about the loan. It came through perfectly. I received letters telling me when the payment was due and I wanted to them to draft it out on my checking account but I received a letter saying there's always a problem so I have to mail the payment in. Other than that, everything worked perfect with me.

The application and underwriting process with Vanderbilt Mortgage was fairly simple and quick. They personalized the loan process to where it fit our budget and to where we could get everything that we needed. My loan specialist was knowledgeable and nice. She walked us through it and explained everything step by step. It was easy to communicate with her. She asked us to give general questions and if we did, she would answer them. The lending process went great and it was a really easy loan to obtain. It didn’t quite work out as good as we wanted and we had to give up our AC unit to get our water, but that was okay. We still got like a year or so and we’ll be good in that department. It was a good choice to go with Vanderbilt and they worked with us well.

Vanderbilt gave me a house and from start to finish, their application and underwriting process took two months. Their reps called me and my interactions with them were good. They stayed on top of things and they didn't drag the process out. As far as transparency, I knew everything that was going on. They came and I witnessed everything. Overall, my experience with Vanderbilt wasn't as bad as I thought it would be.

Vanderbilt helped me out completely in finding a better way to get financed. Our loan specialists, Patty and Jesus, were wonderful with us. They were very caring and understanding too. They sat down and explained everything in person. Also, the moment that I would call them, they would answer the phone. Mr. Jesus would always respond back even though he was kinda busy with other clients. He also knew exactly what we expected of him because we went with our eyes closed and he helped us. I was surprised that my credit score passed and they said that I could keep the mobile home, so my wife and I were really excited. Vanderbilt also got a low insurance and the mortgage application process plus the underwriting took two months. Then when we needed to move out on the 1st of April and we didn’t have nowhere to go, Vanderbilt helped us go to a hotel for two days so I’m very grateful.

Vanderbilt Mortgage was there for me and had done great. The underwriting process didn’t take too long and one of the ladies I talked to was super nice and good to me. Vanderbilt did what they were supposed to do and everything went smoothly.

Vanderbilt Mortgage talked with me trying to get stuff in. They stayed in contact and we’re just trying to get stuff checked because I had a lot of experience in trying to buy a house. My loan specialists were Brittany and Megan and the communication during the loan process was fine and wasn’t difficult at all. It was easy to conduct business with Vanderbilt. I would recommend them.

Vanderbilt Mortgage's application and underwriting process took less than a month. Once the process got rolling, it was quick. And they communicated well with us. We didn’t feel we were left out, without information. Whenever we have questions or inquiries, they were always helpful and friendly about getting us the best answer. And if they didn’t have the answer immediately, they called back in a timely manner with their answers. They helped us out so we didn’t feel too nervous. The contract was open and honest, and simple to read. Also, the terms and what I would pay were straightforward. Vanderbilt seemed like a good spot to finance with and I would explore using them as finance company. Overall my experience with them was great.

Vanderbilt’s application and underwriting process didn’t take long and their lending process was good. I spoke with Mark and he was very easy to communicate with. He was down-to-earth too.

Everybody at Vanderbilt was nice and has worked with me individually like I was the only one around. Communication with them was good and the whole lending process was easy. In fact, this is the second loan I’ve had and the other loan I had was 10 years ago, and it has always worked good for me.

Vanderbilt told me things I didn't know, things I did, things I needed to know, and they were very upfront. The communication with them was great and during the loan process, they contacted me at least every other day to let me know of any update. I never had to wait on anything that I needed and I knew what I had to do weeks in advance. Justin was the main person I talked to and he was great. For the closing, a Vanderbilt representative went over everything through a slideshow and was very informative. It took roughly a month to get everything finalized and although I know that it’s a long process, they could speed it up a little bit. To sum it up, they were very decent and I was very satisfied.

Vanderbilt Mortgage is a good place to go. They worked with me as far as getting the amount of money I needed to get the home. The lady rep explained everything to me where I'm able to understand it 100% - monthly payments, late fees, the interest and where my money went as far as the $900 is concerned or how much money went to the loan and how much money went for insurance. She would ask me if I had any questions, she walked me through them and she did a very good job. They asked me what was a good number I can pay and work with monthly. They were able to work with that and gave me a fair monthly payment. The lending process was pretty good and it took about three weeks to finish. The transparency was good and it was really easy to communicate and do business with them. I got good contact numbers and emails.

The application and underwriting process with Vanderbilt took about 30 minutes to one hour. They helped me in fixing our income and what me and my husband can afford together. It was very easy to communicate with them. When I called the numbers on the extension, they were right there to help me and didn’t have to call me back. If there was something I didn’t understand, they would help me to understand it. At the beginning, the loan specialist helped us a lot. Then, on the last part of the month, we had to talk to another guy for my due date to get it pushed back as we weren’t gonna be on time. I haven’t had any problems, everything is good and I would recommend them.

The overall home loan process with Vanderbilt Mortgage went smoothly. The application process was simple and the communication between me and the loan specialist was good. The transparency of the lending process went fine with me and everything about my experience went well so far.

Our main loan specialist, Jose, was very accommodating. If we have any questions, we’d give him a call. There were also two other Vanderbilt loan specialists who were calling us but it was confusing because we didn’t know who to address our questions to. Also, every time we would call, nobody would answer the phone call even if we left a message. That aside, Vanderbilt's lending process was a quick and easy one and it wasn’t too much of a hassle. The application and underwriting took about two months.

Everybody at Vanderbilt, who contacted me from the first day of application to the day I receive my final approval, cooperated, communicated and they kept me informed. I had a little hiccup and they let me know right away and they straightened it out. There were things I didn't know and had not been explained to me and they helped me to understand. They always do the process and kept me calm. I never had to sweat it and never had to worry about anything. The reps were very courteous and very understanding. They put this up at my place and I realized it was a certain frustration to come with these deals. And to ease the frustrations, they have those things off. Also, the questions I had to ask, they had already answered. Vanderbilt is a good company and very reliable.

The application and underwriting process with Vanderbilt Mortgage took two weeks and closing the loan went super easy. It didn’t take any time compared to some of the others that I've used in the past which took months. Moreover, everything was straight upfront, which was perfect. My loan specialist got things done and if I send her an email, she'd be right back with me quickly so she did an excellent job.

Vanderbilt was wonderful. I didn’t think I was gonna get financed since there was another company that turned me down, but Vanderbilt just didn't care. They picked me up and took off with me. They did good in working with me to close my loan as soon as they could and we finished the process in about two weeks. Communicating with them was good as well. They told me that anything that I paid over on my note will go directly to my trailer. Then because I work night shift and sleep during the day, they had to keep trying to get a hold of me. The loan specialist was nice, friendly and good too. She walked me all the way through. Once I had a question for her and in about 15 minutes, she called me back. Overall, it's been great conducting business with Vanderbilt. I'd tell my friends and my family that they need to use this company.

The loan process with Vanderbilt was easy and their application and underwriting process wasn’t long at all. They kept me updated on everything and kept on reviewing everything to make sure everything was going the way it should and all my information was correct. Everything was perfect the way it was and if I ever had to go through another process again, it would be through them.

I filed for a loan at Vanderbilt Mortgage and I got approved. They were easy to talk to. The transparency was very good as well. I'd recommend Vanderbilt Mortgage. I would tell others that Vanderbilt Mortgage has been good so they should go through them to get their mortgage.

Vanderbilt only closed my loan two weeks ago. Their loan process was pretty good and quick. Everything was written out as well. The rep who I was working with made it so easy. She explained everything to me, accommodated me with everything that I was looking for, and was always there for me. She also answered every question that I had and never hesitated. She was really good.

Vanderbilt Mortgage's application and underwriting process took 10 to 15 minutes. They were fast, efficient, and explained everything perfectly. They called us every time and communicating with them seemed pretty easy. Their loan officer sat and talked to us about everything that was being done with the house and I'm most impressed that the people I spoke with there were informative and helpful. We just had to sign the paperwork for the most part then there was a lawyer that we talked to for the signing of the paperwork and she was really nice, too. I would recommend using Vanderbilt Mortgage.

When Jeremy was trying to get information from my work and my husband’s work, there were some communication issues. But I finally ended up having to call my husband’s boss, got the number and once I got it to Doug, everything went on through. They couldn’t put in my husband’s name because he has bad credit but I put it in my name. And so, we have no issues with the way Vanderbilt handled everything because we honestly went in expecting to get denied. The process took three months and we’ve been very pleased. We understood most of everything without any problems and we have referred several friends.

Vanderbilt has been good and understanding. They were helpful and we didn't have any problems with them. Their loan specialist was nice. Her name is Alice and she answered any questions that I had and explained things the way I could understand. All in all, the application and underwriting process took six months. The payments are well and I like that it has the taxes, insurance and my escrow all into one payment.

The first lady from Vanderbilt Mortgage that I dealt with was really nice and if I wanted to talk to them, I didn't have any problem as they would usually call me back. When I was able to, I was comfortable talking to their processor. But sometimes they would call me at home and if I wasn't there, I would have to come home from work, which was the most aggravating thing. I left my number and told everybody that I work five days a week and that they should either call me after work or call me at work. If they called me at work, it would've made it easier for me. Other than that, I could tell that Vanderbilt was upfront with their portion of the loan process. However, the whole thing took about seven months to finish which was too long. I don't know if it was because of the application or getting the deal done, but we started a lot before Christmas and they only got the loan done in March.

The Vanderbilt Mortgage application and underwriting process was speedy. It was a couple of weeks. It was tax time so I expected it to take quite a bit longer but they were pretty straightforward and did just what they said and it took as long as they said it would. They kept me updated and let me know where everything was and it went to separate little entities that had to do their part. They called me and they gave me all the steps along the way. I had about three people that I talked to on a couple of times and if I couldn't reach them directly, they always had a back-up but I never had any problem getting back up with somebody. The loan specialists were knowledgeable and they told me exactly what I needed to get to them. Plus, I never had to send anything twice. I liked their timeliness in responding to me and the way they could convey knowledge to just a layman person in terms that I could understand.

If you have a choice, your choice should be Vanderbilt Mortgage. They really help out and they’re on top of everything. I had a great experience with them. They answered every single question that I had and they didn’t take too long. They got back at me real quick. They also did their best and made me understand everything. All was good with the rep too. She walked me through the whole thing and gave me all the information. Then when some information came in, she was fast to tell me about it. The entire loan process took a couple of days. I would recommend Vanderbilt.

Vanderbilt's application and underwriting process took about 30 days. They’ve done everything they could to help me get approved for the house. I did it at home and they just took into consideration and worked with me on my income, helped me get approved, worked with my credit score and what kind of percentage of a downpayment I was gonna need. They stayed in contact with me to let me know what was going on. Everything was great. Communicating with them was very easy, too. I spoke with Travis and he just stayed in contact. Anytime I had a question, he was very quick to answer and respond. He never left any questions unanswered and he was great. Everything was out in the open. Nothing hidden, nothing shady. Everything was outright honest. I’m very satisfied.

Vanderbilt did everything in trying to find everything that would work well. Everything worked out good and I like the way it's set up right now. The loan specialist worked well with us and they were nice to us all through the whole thing. I just talked to somebody the other day about the payment. My boy and I got the payment sent out, and the payment should be there any time 'cause the first monthly payment is coming up the 1st. Vanderbilt is a good place to get a bank loan or a finance.

I put in my Vanderbilt Mortgage application for one week and a week later, they called. I don't have anything but credit so I have to keep my list up to par. They helped me with the credit report and the process went well. It was fast for me. Overall, I was pleased with the process. The communication was rapid and my interaction with their loan specialist went well. Anything that I asked, she cleared it up before she got me off the phone. She was accurate too. If I made a call to the wrong place, she would hook me up to the right place. I would recommend Vanderbilt. With Vanderbilt, I get a brand new start.

Vanderbilt made their loan process very easy with the e-signature part. I bought several houses and this was the easiest experience I've had. Their process was also very quick and the loan rep I worked with was a very nice person. She was very helpful and answered all my questions. I was impressed with her thoroughness and quickness. We did the process all in one day and their transparency was fine with me. I would recommend Vanderbilt to others.

It was my first time ever buying a home and it was easy conducting business with Vanderbilt. There was paperwork that had to be done but I didn't have any trouble and it was easy communicating with them. I spoke with four people and they all helped me with all the questions that I had. They got my answers quick. It took about two months for the application and underwriting process and then all the paperwork coming back.

Vanderbilt did great on my loan, especially their rep Missy who helped me out a lot. They also did a great job communicating with me via e-mail or phone call. They got my approval and then they called me and tried to let me know what I needed to pay off to get the final approval. After we were done, I had somebody call and talk to me about my terms even though somebody already explained it to me. They called me again and asked me if I had any questions, so it was nice to have some follow-up. With that, I would tell friends that the Vanderbilt people are friendly, easy to work with and they get their job done.

Vanderbilt's application and underwriting process only took two to three days. They helped by making a no downpayment and having a no downpayment option. They were on top of the process and know that when they couldn't get us, they notified the manufactured home personnel, so they could call us. However, I did not undestand their origination fee. I didn't know what that was for. It hasn't been explained to me, so far. We've been looking it up. It was just a fee for processing a loan, and I never saw that before. And it was what I thought was fairly excessive. That was the one thing that stood out the most.

I was set up with Vanderbilt Mortgage when I got my trailer. The process didn't take too long but I took long in going through trying to answer stuff with the system to get my property first. Vanderbilt really helped me and they waited on me to get all my paperwork geared up. It took about three more weeks as I did that. They called me every week and let me know about the process of my loan. And I told them I had to go to probate court and get my land taken care of and straighten out some old things and they waited on me. Then they had to do credit check and they drew up my paperwork and made sure. I had to pay down $1,700 and then I have my own land. They also told me how to go on the thing to pay my payment out of my check every month so I don't worry being late. So, they told me how to do that stuff and the payments for that to come out.

Vanderbilt Mortgage was pretty much on point with whatever they needed. We just had to get all the paperwork in order. There were a couple of hiccups where they needed some different paperwork and a little bit of miscommunication in the beginning. But once we got everything rolling, then it went right quickly. It seemed like there were five hands in the cookie jar though. Originally I was working with Wade and then I got a text message from a girl asking me for the paperwork that I had already submitted to Wade. Maybe they could have just one person working with the client. Otherwise, it was fairly easy conducting business with Vanderbilt. The application and underwriting process took a month, and the transparency of the lending process was good.

Working with Vanderbilt to close the loan was simple and easy and it took five days to a week to get everything approved. They called and asked several questions to see exactly how much I was making and they also called my two previous employers to get exactly my overall pay and make sure that it was correct. During the loan process, Vanderbilt got back to me right away and I didn’t have to do much at all. They were there, they answered every question and whenever they called, it was when I knew everything was okay and I didn't have to worry about it.

I had a lawsuit because of some doctors and I was waiting on it. I wanted to put $40,000 down as the initial on the new house. But whenever I ended up finding out exactly what I got when we went to court, I ended up way less than I thought I was going to. I thought I wouldn't be able to get it because that was going to put me with no money left at all because I had to file my land also. I was freaking out but Vanderbilt worked with me and knocked $10,000 off of the down payment for me. They went above and beyond.

Vanderbilt kept us updated with everything. They went out of their way in trying to help us out on getting the hold-up situation straightened out. Everybody that we spoke with was always very helpful. They were always there to keep us informed no matter if the update was good or bad, which is nice. Vanderbilt’s lending process was very clear and it was very easy to conduct business with them. Their people were very awesome. I would highly recommend them.

Altogether, the process, with everything it, took four months. They walked me through everything. I worked with a lot of them and one that I worked with was Samantha, but she’s not with them anymore and she caused a bunch of problems. Whenever we got everything that they needed and we faxed everything down there to them and she had it in her computer. It was all locked up and they could not get in and get it. So, I had to redo everything all over again and I didn’t like that one bit. And my computer blew up, so I had to go somewhere else and have it done. Whitney, nevertheless, got it straightened out, and she was a very nice person. They were okay, but, all in all, I was kinda unhappy.

I liked the way Vanderbilt did their services and I enjoyed it. I also liked the outcome of everything that was processed. My communication with their reps was good and whenever I asked them a question, they answered me back. Then, I did the same thing. Everyone went out of their way to help me out with my application. I went out and got whatever my rep needed, too. She also worked with me to try to get it done right away. The process took about a couple of weeks because I had to wait from ground level but it didn’t take much of my time. Right now, I’m about ready to move in. My daughters really liked their services as well and my oldest daughter wants to get into buying a home, too. Should anyone ask me about Vanderbilt, I would tell them to go over to see Trudy and talk with her.

I got approved with Vanderbilt Mortgage on November 23rd and it was finalized in the middle of January. But it was good because it was Christmas and Thanksgiving, so I understand that, plus the New Year, so it took some time. And it was okay with me because I knew I wasn’t gonna be at home right away. They emailed me with stuff and needed extra documents, and I had to wait until the banks were open because of the holidays. Vanderbilt’s loan process was great.

Coming up with some of Vanderbilt's documentation felt like there was an urgency that I didn’t understand, then all of a sudden, everything just came to a halt for a week or so. And the paperwork, in terms of my filling it out, took a couple of hours. Nonetheless, communicating with their reps was very straightforward. In fact, they kept the conversation up from their end very well. I spoken with Misty with some frequency and Daniel too. And they both seemed very friendly and knowledgeable. They were helpful and eager to be available. I didn’t feel I had a great need for them but they made themselves very available via e-mail and phone. They also contacted me several times during the process and said, “If you need anything, call us.” They went out of their way to make things clear to me.

Communicating with Vanderbilt Mortgage was simple. Drew, the guy at Springfield, said he would take care of everything we needed. Usually, we get a letter and then we contact Drew, then he gets ahold of our loan specialist. It was just three or four days to get the letter and then we contacted them. We were notified of everything, they were fast about it and there were no hiccups. It took less than a month.

When I applied with Vanderbilt, their lending process was self-explanatory. I told them my situation and they told me from the get-go, before I even filled up my application, what their criteria were and which criterion I'd be in. I knew how to get approved then I filled out the application and dropped it off back at the home center. Vanderbilt notified me on the same day to let me know that they received my application. A text message let me know that a loan officer would be in touch with me in a couple days and later, Vanderbilt contacted me through email. Then they called me. It took three to four days from the time that I submitted my application to the time that they gave me a conditional offer.

The application and underwriting process with Vanderbilt took some days and my daughter was really in most of it for me. I have my own insurance and there was something in there about my escrow which I don’t really have. I won’t be paying taxes because I'm in my daughter and son-in-law's property, so I didn’t need any escrow coming out at all. I just want the amount of my mobile home itself and that’s what I’m paying for. We've been trying to get this payment deal resolved for about a month now. My daughter has been working on this for me because she knows it more about this escrow business and I didn’t know a thing about it. So, everything is new to us with buying this mobile home.

Doing business with Vanderbilt Mortgage was self-explanatory. It's pretty easy and straightforward, and they were helpful. Ashley, our loan specialist knew what she was talking about and she's confident in her work. If I had any questions, I just called and talked to them, asked them what to do and they answered it for me. If she was unavailable, it took a day or two to get back to me. The application and underwriting process only took a month at the most.

All around, Vanderbilt seemed like a great company. They were recommended to me by a couple of folks. And when I purchased my home, they had a bunch of different mortgage lenders. I did my research and my homework and me and wife collectively chose Vanderbilt. I'm a first-time homebuyer and I'm so excited. My home is beautiful. Me and my wife picked out the home that we wanted and Vanderbilt made sure we got it. They did a fantastic job of getting me to point where I needed to be and gathering all the information and making sure they had everything done right the first time. Good team over there. There were times when I needed to speak with them and they always had someone available. It was addressed quickly. We communicated through email, phone, and text message. They made everything convenient for me. Both the application and underwriting process didn’t take that long. Just a couple of months.

Vanderbilt's lending process was straightforward and took about a couple of weeks. I just sent in some paperwork and the reps got me through the stuff that easy. They told me everything I needed to do as far as the application and paperwork that I had to fax in. We talked two or three times and once they got all my information and let me know that everything was approved. And it was just pretty much simple after that. They did a good job for me and I had no problems at all. Their lending process was the easiest process that I ever did. I really didn’t have to do anything but just revive my information and they pretty much handled everything else. Give them a try. Vanderbilt will do everything they can to try to help you. Keep up the good work, Vanderbilt.

Vanderbilt Mortgage was super helpful. They made the loan process smooth and that was the easy part. I submitted the application May 26 and I closed on August 11 last year. There was a lady who took the application and she was so helpful in explaining the process and what steps. Then it went to Tanya, and she finalized everything. She was willing to explain the process and gave updates as far as where we were at. And even when the loan closed, she followed up during the construction of the home.

Vanderbilt Mortgage did everything great in relation to our loan. The process took about a month and they assisted us on through. We had a great experience with our rep too. We provided her with all of our information and whatever she needed, and then she handled everything. Working with them has been quick and easy. I would recommend Vanderbilt.

Been in this home 2 years and it's falling apart. There is no way to get this home refinance and get a lower mortgage because home has no equity. The insurance company and the home protection plan we purchase for five years of protection is owned and operated by Vanderbilt. The home protection plan was suppose to protect any problems that happen after the one year warranty ended. So far they don't cover anything like the carpet pulling away and bulking up cracks in the baseboards around the house, the closets weren't finished so now the sheetrock in them are cracking. Every time I call about something they send out an adjuster to review the claim and then say it doesn't affect the structure so it's not covered. I thought this company was going to be a good company to do business with but they are just another predatory loan company that preys on people. I wouldn't recommend this company to anyone.

It was very easy doing business with Vanderbilt. I'm very happy about the process, which went smoothly. It took four days to complete and it wasn't very long. I also had a great experience with the reps and they seem to be good people. I told them what I needed and I was impressed with the way they got it and how I wanted it within first shot.

Vanderbilt worked really good and the lending process took about two or three weeks. They were really nice people and it was easy to communicate with them. The loan specialist was also truthful and she made me understand everything. And if I had to call to ask, she was right there. If I had anybody else, I’ll recommend them to Vanderbilt. If you can’t get a loan with Vanderbilt, I don’t know if you could get a loan somewhere else.

I had no experience in buying a home and the employees at Vanderbilt Mortgage were very helpful in answering all my questions and concerns. Through the process we hit a road block (no part of Vanderbilt's fault). I called Dylan everyday for updates and even though this problem was not his department, he made it his issue and he would always check the status of things and either call me or email me with updates. I am grateful for his help and I really appreciate him going above and beyond his job description to help me solve the problem. I am in my new home and loving it!

I started with Vanderbilt Mortgage back in July of last year. My situation was a little complicated though. I lived in a mobile home that's in my dad's name. So, when I went to purchase a new home of my own, I told my father. Through his agreement, I was going to pay off the home that was in his name because I was the one making the payments. But I included that home in the new deal with my new home and Vanderbilt had a difficult time because I talked to a girl in the middle of last month and she said that my paperwork was in and that the deal was done. They had sent an audit for my paperwork and there was a couple of things that I needed to initial. I sent that back and she said that it was good. So, the deal was complete.

Vanderbilt saw what options I had and adjusted what they could to help make the payments a little easier. They told me what I had already out for loans and that I would need stuff for the house, so they worked with me to manage to do that. The only thing that needed to be tweaked was maybe adding a section for a house like some furniture after getting the house. The loan process was pretty straightforward and it took about three days. They gave me the first rep and I spoke with him and they tried to get the process done as well as they could. We wound up going a different route and a different house, and we wound up working out better for what I can afford, which is the house I got now.

I originally had a Longwood Country Place. The house was ordered done but the mortgage people let the loan expire and then decided to tell me 10 days after Christmas. They had put it to my charge that they were going to run on my credit, and so I tried to explain to them that my debt and income are going to be different. Vanderbilt's representative heard the story about how we had gotten run around and how we had a house that had been ordered, built and just sitting there. Vanderbilt jumped on, kicked butts, and literally the whole process was done in 10 days. I spoke several times a day with different people at Vanderbilt. We got screwed completely over at the Country Place but Vanderbilt literally did everything perfect for my finance with what I got from my bank. We walked in there with the credit score right at 800, offered what was unbelievable for a mobile home, and picked up the house of our dreams that we never really imagined we'll get.

Vanderbilt’s application and underwriting process were fast. And the lending process went well. It was decent and it was clear. Also, it wasn’t difficult to communicate with them. It was easy conducting business with Vanderbilt but I got to have a good score.

There were a few minor stuff that I had an issue with when we used Vanderbilt. The first house went a little bit bad. They did everything and in some kind of way, it was more than what my credit would approve so that didn’t work out. I went to another one and it was like a back and forth thing. They finally said, “We’ll go with a newer one.” And it was a lot cheaper than the original one we were looking at. I wanted the one that was there on the lot. The other ones they had were taken so we went with that one.

My experience with Vanderbilt Mortgage was great, although the application and underwriting process took a while because we went a couple of different routes. At first, we went FHA and I decided I didn’t really care for that and I didn’t like the way that was going so I went conventional. It took almost about a year. Vanderbilt did everything that I asked them to do and everything was fair. The only improvement is when one person called me and no matter if I called their phone number, then they called my phone directly back I ended up at a totally different office and I got to figure out who called. But it was very easy to stay in communication with Vanderbilt during the loan process. If I didn’t get somebody on the phone when I called, they called back.

Vanderbilt did great. The lending process was very good and they know what they’re doing. With snow when we went through the loan process, they still met with us and did the closing on the loan. They went beyond what a company would do. They communicated by phone and they have walked me through the process. Everything about them impressed me. Their knowledge of everything got me in the right direction. The loan specialist called me if she needed to talk to me. I had a couple of questions that she answered and she also got me the answers that I needed. Vanderbilt should keep doing what they’re doing. I had a good experience and I would recommend them. They’re a good mortgage company to go through.

The people at Vanderbilt were very helpful and understanding and they break things down. It was very easy to communicate with them. The mortgage process took two weeks and everything was fine, but I was going to see if I can talk to someone about paying my taxes or insurance with the escrow.

I met with the lady at Vanderbilt with their lawyer and fixed things down with them. We went over everything and it looked good to us so we signed it and we got a home. And we left happy. The only thing that we didn't like was that she was like a middle person instead of us talking to the Vanderbilt people directly. She couldn't answer every question that we had. But she worked with us on our questions and everything went smoothly. It never felt like we weren’t getting what we needed as far as what we asked for. The application and underwriting took a week after we decided on the house that we were getting. It was a quick and simple process.

Vanderbilt is good and supportive of me in closing my loan. Since we started, the application and underwriting process took about eight months. The loan specialist was always on top of things and she would call us. She explained everything really nice. We had to go back and forth trying to understand her. Then we had some issues with the creditor and she told us what to do and what not to do. I had a very good experience with the agent. All of them were polite and if we had a question, they would call us back for the answer. Also, they would talk to the lender or to somebody else, and then they will call us right back and let us know what was going on. Vanderbilt did a good job and I recommend them. However, they told me the price was going to be $93,000 but on the paperwork that they sent me it was $134,000. I would real high recommend them.

The loan application and underwriting process at Vanderbilt Mortgage were fast. The application took about a week. And their loan specialist would call and tell me what was going on, what the bank said, and what was the loan amount approved. Whatever she asked me for, I'd get it and fax it to them and they were trying to get all the number and the stuff together for the mobile home. The communication was fine and every time I called, they always answered, if not, they'd call back. Also, they answered all my questions when I needed some answers. Overall, it was a long process, but we worked through it. And the people at Vanderbilt were really good to work with. I would recommend them.

The application and underwriting process with Vanderbilt Mortgage took about two weeks. I had one trailer picked out and then I went to another trailer. So Vanderbilt had to redo it but they were really efficient on everything they did for me. I worked with Elizabeth, my loan specialist, and she was always really friendly with me. I helped in getting all the information that she needed and she contacted me every time I needed to get something that she needed. I emailed and faxed stuff to her and it was a pretty easy process. Every time that we had a quote, they would call me and talk to me about it to see what I was interested in. There were several girls that would call me from different departments, but Elizabeth and Laura were the ones who worked with me the most.

We were shopping around for different vendors and Vanderbilt was one of the places, and we went back and forth with numbers. When the numbers didn’t agree, I would sort it out on where exactly the line-items were coming from and customer service was very helpful. The application and underwriting process took just a few weeks from the time we purchased the house to when it was finalized. In the beginning, Vanderbilt Mortgage was a little picky about the items I needed to provide, sometimes unnecessarily, but for my situation, it wasn’t overbearing.

I talked to Vanderbilt Mortgage one time and they told me what I needed. Then I passed it on to the home builder and they did everything for me. The process didn't take too long and everything was good. It was easy.

The application and underwriting process with Vanderbilt Mortgage took about a week and it was fairly fast. Kelsey and Sarah were very good people and they helped us out a whole lot. They stayed on top of everything and they were back every day to let us know what we had, what we needed to do next or what we were going to do. They kept us informed. And it was very easy to communicate with them. I called them, left some voicemail, and within ten minutes, they called me back. I appreciate all their hard work. Everything was handled and it was the easiest loan that I’ve ever gone to. I’d definitely tell others to do it. There was a guy that I work with and he’s purchasing a house, so I told him to go through Vanderbilt.

Vanderbilt Mortgage was good, but the process took about three months because the woman that was helping me quit. And I didn't know if I'd still get the home or what was going on. Then a guy took over and he was good. Vanderbilt did well for me because I'm on fixed income and I still have the home. Sometimes, I'll first choose to call a certain process but they weren't in. But other than that, communicating with them was okay. They were right there if I needed them, and they were good at addressing my questions and they would explain everything to me. They were also caring. When I was getting upset, they would talk to me and calm me down. But they were so slow. I was living with somebody else and I felt so tired waiting.

The application and underwriting process at Vanderbilt Mortgage didn't take long. This isn’t my first home loan, so I got everything together that the previous mortgage company had wanted. I had everything ready upfront and turned it all in. The only thing that Vanderbilt asked me for additionally was some proof that I paid off a credit card. The overall process was fine. While I wasn’t dissatisfied, I don’t know if I’m going to recommend anything to anyone.

The whole application and underwriting process took two weeks and I felt good about it. Vanderbilt Mortgage worked with me in every way and during the process, it was easy to communicate with them. The loan specialist kept in touch with me which impressed me. If I had questions and called them and ended up leaving a message, it would only take a couple of hours to get back to me to answer my questions. Everything was good. I could tell that they really tried. I would recommend them.

When I applied for a home loan through Vanderbilt, the process went smoothly. The application and underwriting took a couple of weeks, which was a bit quicker than what I thought it would. Vanderbilt did what they had to do to work the loan but there wasn’t much that they had to because I’ve had everything and my income. The loan specialist was friendly and easy to talk to. I had a few questions and he answered them. Doing business with Vanderbilt was easy, and I got good response and approval.

We had an FHA loan. The initial process with Vanderbilt Mortgage took around ten to twenty minutes to get it approved. When we first got there, all I did was write my name and they explained the details of what everything was. We had a lot of confusions about what the cost was and that was really helpful. They were very consistent. It was always one person that I was supposed to speak to initially but I always missed the call so I tried to call them back. Obviously, they’re busy. They’re talking to a bunch of other people so I had to talk to someone else. They didn’t fully know what was going on but they did everything up to their best extent to be able to help me out and answer any questions I had.

Vanderbilt was excellent and we had a great experience with them. They worked with us on everything and they were super friendly. The loan officer was very helpful. We emailed back and forth and if anything went wrong, she called. We were amazed at how quick the whole process was. And it was the easiest loan we've ever got. We referred somebody to them today.

I was impressed with the whole loan process of Vanderbilt Mortgage. When I went down and tried to get a new loan at my bank that I bank with all the time, they wouldn't even talk to me about a loan, especially on a mobile home. But when I went and put the application in with Vanderbilt, I figured I was going to get denied again, but it was approved with the conditions that I get my truck paid off. They talked to the lot where I got the trailer from. They explained to them what was going on and they got the trailer lot to pay off my truck for me, free and clear, so it didn't go on the tail of the loan.

Vanderbilt's loan officers are friendly and they keep in touch with you so you’re not left in the dark. My loan specialist told me all the information that they needed and made sure that they called me daily to keep me updated with what was going on with the loan and what all was needed. She did great and overall, it was easy to conduct business with Vanderbilt. They helped me with the things that needed to be paid off or let me know so that it would be more affordable for me. They let the company that I was going through know everything that had to be written off and that company made sure it got done. The process took about a month and it went fairly smoothly.

Vanderbilt Mortgage was excellent to work with. They’ve kept us in the loop on everything. When we hit a snag on something, they’d call and say, “Hey, here’s what’s going on. Here’s what we’re doing.” The application and underwriting process wasn't that long. We just got into a holdup because of the land that we had chosen first. We had to back up and regroup because of the land that we had chosen. We ended up with a problem on getting it. The man who owned it ended up in bankruptcy. The bank agreed to sell it, but then they jacked the price up. They doubled the profit. So we said no.

I financed my other home with Vanderbilt before so they’re good. The process took two weeks and they tried to help me out with all the stuff, how much the payment was going to be monthly and when to start the payments. Everything was all right and quick. It was also easy to communicate with the staff as they knew their stuff. They were nice and courteous and tell you what’s going on. They took care of everything. I talked to one of the people that worked for my loan specialist and he explained everything to me. I asked a question and he answered it. He tried to connect with the specialist but I didn’t have the chance to talk to her. She didn’t call back which she should have done. If a person wants to get a callback from the manager, you should get one from them.

I would send an email to Vanderbilt and I would hear back from them in twenty minutes. If I have questions, I would just give them a call. They did an awesome job communicating. It took six months to process my application and I asked Kasie, the loan specialist, how long it would be before closing and they let me know that they’re waiting on the mobile home to do their part so it wasn’t their fault. It was the mobile home company that slowed everything down. The experience was good and I would tell others to go with Vanderbilt as they have done great with me.

I would recommend people to go through Vanderbilt Mortgage. They've done my loan as fast as possible, but I had all my paperwork together also. The application and underwriting process took about 4 weeks. It was very easy to communicate with them during the process and every time I called, they answered, and they had an answer for me. Emily, the rep I dealt with, was very nice and helpful. It was also easy to get in touch with her and all I had to do was call her extension. She usually had the answers if the questions were just what sort of papers I needed, the phone numbers and to contact the employers. Also, if she couldn't find something out, she went and got more information and called me back that day. Lastly, my house payments were low enough that I could afford it and the insurance was the cheapest that I could find.

I had a great experience with Vanderbilt Mortgage. It took about two or three weeks to finish the process and my interactions with the loan officer were great. They called me when I needed something and everything was good. There were some guys at work who wanted better loans and I told them that if they were going to do what I did, go with Vanderbilt Mortgage.

Vanderbilt was pretty consistent. I had a bad employer and I had a hard time with the HR department answering the phone. But Vanderbilt stayed with them pretty well to get what they were needing. We also had to change the down payment quite a few times to get where we needed to go. It took around two months for the application and the underwriting process.

Vanderbilt Mortgage answered every time I needed them and kept up with me to get all the information pretty fast, which I did. They were also very accurate with getting back any information or any question that I had with them. The loan specialist, Rebecca, called me to ask for information on certain things then on days that I got really busy and forgot to get back to her, she would shoot me an email and remind me of the things that I needed to get back to her. She was there the whole time. I never had to worry about her calling me back, not getting information that I needed or answering questions that I needed. I was very pleased with her. They were really good to me and I had a great experience with Vanderbilt. They just asked for things that I would never have thought to be asked for. Still, the process was done in a total of two weeks and it was the easiest experience I’ve had.

The Vanderbilt Mortgage application and underwriting process took about almost two months. Tammy was the financial officer that was assigned to us but we never got in touch with her. Only the workers that were there helped us. We told them we wanted to talk to Tammy but she never responded back to our call. Also, we insisted on the actual financial discussion of what amount was being financed and the percentage was with the person that came that we can sit down with because the seller said that she’s not supposed to be involved with that. It was supposed to be from Vanderbilt doing that but we never settled down with the actual people or go about what the amount was. We had a few questions with that but never came up with our seller here and we got it on what was financed by Vanderbilt. They showed it to us and we just went with it.

Go through Vanderbilt because they get things done quickly. They work with you through and explain everything. This is my second home from Vanderbilt and we closed on the 12th of February. They were great in helping me close the loan. They told me everything that was happening and when the home would be coming. I was well informed and it was very easy to communicate with them. Daniel, their representative was very thorough.Vanderbilt helped in every way.

The reps from Vanderbilt Mortgage were very helpful and it was extremely easy to communicate with them. I spoke with Stacy, the loan specialist, at first and she just gave me the information regarding the amount of money that our loan was going to be, the amount of the down payment that I was going to have, and then our payments. She also answered any questions that I had regarding financing.

Vanderbilt Mortgage was quick and easy to work with. They were very cooperative and helped me out with a lot of stuff. I was able to get a lot of stuff figured out and I was able to get some things going in the direction that we needed them to go in. We did a land-home package, though we had some issues with a third-party. Vanderbilt Mortgage usually doesn't deal with third-parties as far as getting land paid off, but they were very helpful and understanding in getting that done. We could communicate with the third-party and get them to understand what we were trying to do and get it to go through.

I was buying my second home with Vanderbilt Mortgage, and the process was pleasant. The application and the underwriting process went really fast. They were very helpful with any questions that I had, and it was very easy to communicate with them. They went over every detail with me, and I really thought it was impressive. I had other places to go with, but I felt very comfortable with Vanderbilt. Their customer service team made me so very welcome and made me understand every way of the loan like the easy ways to pay it off. And that's what I really appreciated.