Vanderbilt Mortgage Reviews

Vanderbilt Mortgage's lending process was easier than I expected and I liked it. The reps walked me step-by-by, explaining everything and they answered all the questions that I had. They were easy to get a hold of and they got a hold of me when they needed to. There wasn't a bunch of waiting around with them. They worked with me and just called me on times I was available.

Vanderbilt called me to get information and they had everything laid out as far as with flood insurance. I applied to other loan companies and they didn’t have all that information. They had basically just the loan, whereas, Vanderbilt had everything together. The application and underwriting process with Vanderbilt took about a month. However, it took a little longer to get my actual loan amount.

Vanderbilt was able to help me change from FHA to conventional loan pretty quickly. It enabled me to keep my down payment down and I felt like they went the extra mile for me. But application and underwriting process took about five months, though it wasn't their fault. Vanderbilt's reps were great. They were polite and easy to work with. They answered my questions and were quick to get back with me. It was Ashley and a gentleman who'd done most of it. If I had any questions and I called them when they were busy, they called me back and they were very helpful in explaining steps to me. So, the financing part was the best experience in this whole process. And when I went into closing, I was aware of what was going on before I got there, so there wasn’t any kind of surprises.

Vanderbilt offered less interest rates and lowered down payments. They personalized my loan, too, by going bi-weekly. In doing so, it made the payments less. The application and underwriting process took three weeks. Communicating with them during the home loan process went pretty smoothly as well. It was not difficult at all. There were three people who called me three times a week to make sure that everything that I needed to do for a house was done, and they were all pretty nice. Every time they called, they asked me if I had any questions. Going with Vanderbilt is a lot smoother and easier than going through a bank. Everything was pretty good and it didn’t take too long.

We met with a Vanderbilt rep in Chattanooga and she was nice. The process was also fast. They called and were polite and explained everything like it should've been explained. I liked the way their rep handled things. If we needed her, we could call her and she was always there. She would see if we needed anything and if there was any way she could help us. She didn't put us off on anybody else. Vanderbilt made sure everything went smoothly and would usually address our concerns right then and there. I appreciate them. They did a good job and I would recommend them.

We did the pre-application with Vanderbilt Mortgage within an hour and, after that, the entire process took about a month. The loan process was fine and if we had any questions, we could call them and talk to them. If I had any issues, like if we did not understand what was going on, the reps would explain it. It was very easy to conduct business with Vanderbilt.

Vanderbilt Mortgage has a very smooth process. It's a well-oiled machine. Everybody I spoke to was friendly, courteous and easy going. I was very happy.

A couple of ladies kept me in the loop pretty good every time something would change. They kept calling and updating me on everything, so I never was left in the dark on anything with them. Doing business with Vanderbilt was very easy and they did a great job. Keep doing what you are doing.

I was very pleased with the whole process at Vanderbilt. The actual application took a couple of weeks from start to finish. It didn't take that long and everything was done online. The Vanderbilt team was really good at keeping people up-to-date. It was easy to communicate with them during the whole loan process. Every time I corresponded with them, there were no problems. If they didn't answer, they will call me back. My rep, Lauren, was quick about getting back with me and she was very professional. She did really good. She's very knowledgeable and she answered all of our questions. After everything was there, we read all the documents were in order and in line and it was easy to understand. It was my first time buying a home, and my experience with Vanderbilt was good.

The application and underwriting process with Vanderbilt wasn't very long and within two weeks, I had an answer. They were very good about getting only the documents you needed and not having to gather a bunch of stuff to ship off to them. It was wonderful talking to the dealership about the home. They did a fabulous job and everything was very clear. The rep, Kit, was always very friendly, gave an idea upfront and he was right on the money with his estimates. He was also very friendly and easy to deal with.

The process I went through with Vanderbilt Mortgage took three weeks. Their rep helped us fill out the papers and go over everything in detail. It was very easy to communicate with them.

Vanderbilt was helping us lower our monthly payments, as low as they could. The specialist I dealt with helped me calculate how much to put down as a downpayment to get under a certain amount for monthly payments. He had an answer to every question I had, and he made me feel like there was never a stupid question. It took about a month from the paperwork to when we were accepted, and the lending process was all great. Communicating with them was easy and they responded right away. They made it very clear about what my husband and I were signing to understand everything.

There were no surprises in the lending process at Vanderbilt Mortgage. The loan specialist explained everything. Whenever I had a question, she answered them and cleared things up for me. Our communication was good. They kept us well-informed. She would call and let me know what was going on. Then she went over with everything, itemized, and went over it with us to let us know what was going on. The application and underwriting process didn’t take long at all. The holdup was our well because they had to keep digging it deeper and deeper and we needed a little bit more money. But once it got settled, it went pretty fast.

Conducting business with Vanderbilt Mortgage was very easy. The application and the underwriting process took about four days. The people I talked to were willing to work with me at all extents. I was very pleased with the knowledge they had. They were also very kind, and they went above and beyond to help me out. One woman helped fill me in on the information I needed for the trailer placements. In addition to that, she gave me her number with her extension if I had questions. She was also very responsive. She tried to get back in touch with me as soon as she could and answer all my questions. Overall, I was very pleased with my experience with Vanderbilt.

The process at Vanderbilt Mortgage was fine the way it went. But I had to make sure that I got a hold of them in the morning because in the afternoon, they were just busy. Nevertheless, everybody that I communicated with were very courteous and very professional.

The process at Vanderbilt was smooth and very transparent. It took about a week and a half, and they helped out as much as they could. I was talking to four different people and they all did a good job. It was also very easy to communicate with them. I would just pick up the phone and leave a message. I would ask that they call me and they would get back to me within the day. Because of the shifts I work, we played phone tag for a couple of hours. But when I finally got through to them, it went well. In fact, they were always up on it, calling me and giving me a status report on everything. They would call me if they needed something, like a piece of paperwork somewhere. The whole process was good.

The reps that I worked with at Vanderbilt were great. I went in one day and we sent the application off. The next day, the girl called me and confirmed. I went back down to the dealership where I got the home and the loan was all fixed up. There were three reps that I dealt with and they always kept me informed. Right now, my payment was supposed to start in September but my home is not yet set, so they called and told me the payment was gonna start in November. My first claim was supposed to be in December. They keep changing it for me because my home is not ready. They also send me stuff in the mail -- I got my homeowners insurance the other day from them.

I worked with Tammy at Vanderbilt and she did a really good job. I filled out for the loan and the next thing I knew, I got contacted by her and we were in business. She got on it too. She would call or email us and let me know what was going on. She did everything that she thought she could do. The process took about a month and I liked the fastness in the approval as well as how they worked with me. If they needed something, they let us know and we got it right to them. They did what they needed to do and got it done. I had very few questions and when I did, they reached back out to me that same day. Communicating with them was simple. You pick up the phone and dial their number, then you have somebody to talk to. I'm very proud of Vanderbilt. They did a really good job and I'd recommend anybody to go to them.

Vanderbilt was quick to get me a pre-approval and an approval as soon as I got the seller to get on board with us. But they couldn't give me a full-blown approval until my seller of the land agreed to do the contract. We also weren't able to get the loan that we originally applied for because the approval amount wouldn't have allowed us to get the FHA, so we wound up going with just a regular loan. Besides that, the process was quick and painless. Any time Vanderbilt ran into an issue, they were very prompt with letting me know about it and then what they needed to do next. They also told me I had to have certain things with this loan and that I didn't have to have them with this one. And the other loan was gonna be a better sitting loan for the land at home. I would recommend Vanderbilt to my family for a home loan purchase.

The people at Vanderbilt were good at communicating. We were first-time homebuyers and we're kinda young so we didn’t really know what we were doing. We asked a lot of questions and they were very clear whenever they answered our questions. Then when we needed to get an update, they were really good with that. The loan specialist we worked with was really good about getting ahold of us, even with voicemails and leaving a callback number. That was amazing because we both work. We always had a number to call and it was really easy to communicate with her. They were also really good about answering the phone. Plus they worked with us to help get all our papers back. The process took about two months and we had a really good experience.

Vanderbilt's loan process was transparent to the level that I would trust them as I would any other bank. The underwriting and application process took a month and a half. We had to wait until the house was finished, and then we were able to finalize the loan. Vanderbilt is in a different state than I am, and they called me when I was available. They made arrangements somehow to communicate with me. They communicated that my first payment would be determined depending on when the house would be finished. And they were communicative in that sense that I was always sure when the first payment was gonna be.

Vanderbilt Mortgage helped us in every way possible to close the loan and the process took less than a month. The communication was spot-on and everything was crystal clear. I interacted with several people and those were all positive. They were very professional and quick to get things done. I was impressed with that.

Vanderbilt gave me a good policy. They got me hooked up in a good situation where I know I can afford to make my payment and that was the main thing I was looking for, because it was easy to get jumbled up into something and you can't be able to perform the duties of it and you can get yourself in a spot. They gave me a situation and they helped me out a whole lot where I could just go on and get it taken care of through my account and wouldn’t ever have to worry about no troubles.

We did everything online with Vanderbilt and it was a matter of days that everything was completed. But after we had signed papers on one house, the guy backed out on us. He sold it for more money than what our contract was. We let Vanderbilt keep our downpayment and kept looking for another house. Once we found one, we applied it to that one. It took us a few months but as far as Vanderbilt is concerned, they've been great. They're the ones who gave us a chance and they did what they could do. They also explained everything to us. In the beginning, one of them even told us that if we paid so much money a month, we could actually pay the mortgage off early and won't be penalized. That was good too. Vanderbilt Mortgage is a good company and if we ever have to get another mortgage, we definitely know who to go to.

The process with Vanderbilt took about two weeks and the communication was very good. As the process went, I spoke with several different people and everything was great. I didn’t have to send a duplicate of anything. After I sent the paperwork, they didn’t ask for it again. I've had to deal with that before with so many different mortgage companies. This is the second home I bought and I would definitely say Vanderbilt was very experienced.

Doing business with Vanderbilt and communicating with them during the loan process were easy. I just filled out the paperwork and they agreed with me. The reps I dealt with knew their job. If I had a question or a concern, they were quick to get back to me with an answer.

It was really easy doing business with Vanderbilt. They were honest and forward with everything. We went through the process in my own time, and it wasn’t like they were rushing me to do things or make up my mind on this and that. They were laid back and they listened. The person whom I worked with, Lori, was really helpful and friendly. If she couldn’t answer a question, she would find someone who could. She didn’t leave me out there hanging, trying to figure something out. The application and underwriting process took us about 100 days, and all-out, it was a good experience.

I was really thankful and blessed to get a loan from Vanderbilt. The application and the underwriting process didn’t take that long. But it took a while for everything to get settled because they had to wait on the appraisal and different other papers to get in before we can make a close. Also, being a first time owner, they explained different things briefly to me but I understood everything they were saying. I'd recommend them to another friend.

Vanderbilt helped me with everything to get my loan closed. Their lending process was simple and self-explanatory, and their reps explained everything well. They gave me all the details, then they answered all the questions that I had, so everything was clear. I would recommend them.

When I sent the application to Vanderbilt, I never heard back from anybody. Then, I called them and I was told that it was in the process. I never knew what was going on. The application and underwriting process took three weeks. Vanderbilt should improve on their follow up process. I called them to find out everything and it was very hard to get a hold of people who they said was working on my loan. But, whenever I get a hold of them, for the most part, it was good. Their reps were professional.

Doing business with Vanderbilt was really easy. The application and underwriting process didn't take long. Also, when their reps call me, they are able to answer any question I needed to ask right then and there. That impressed me a lot. Their rep would send me a text message every other day letting me know how everything has been going. Eventually, she got me a loan.

I am sooo very thankful that Beth in the Vanderbilt Maryville office was able to work with me in deferring some payments which ultimately keeps us in our home! My husband recently spent 2 months between hospitalization and PT. I missed a lot of work initially because his chances of waking up from the coma and actually surviving his ordeal were less than 25%. I never left him alone until he woke up and was not only alert but slowly recovered and came home. 2 weeks later I had abdominal surgery which took me out of work even more. We were financially in a very deep and dark place.

We applied for a few different loans and Vanderbilt was one of the only companies that gave us one. Conducting business with them was very easy and whatever they did was great. The application took a week and everything was presented to us very clearly. I was also impressed with how they checked in and let us know what we needed ASAP.

The application and underwriting process with Vanderbilt took a little over two months. I was able to sign remotely and stuff like that and they did fantastic with the lending process. It was very easy to communicate with them. I had trouble getting money from my PST and they got on the phone with me, with my PST company, and helped walk through that. I was impressed with the specialist's availability. I could text her and email her or however I needed to get ahold of her. Vanderbilt's lending process was transparent.

Vanderbilt's application and underwriting process took two months and their whole process was getting a little long. Their lending process was good except that I had a few little discrepancies with their home builder. Vanderbilt can improve their lending process on having a little bit more communication or not having as many contacts. There were three people that went over my account that I could call and they all help each other out whenever they get busy. When I had a question, they answered it to the best of their ability and they would find out what it was if they didn’t have the answer. But if I call to ask and somebody else answered, they might not be able to give me the answer to my question. Other than that, if anybody that I know wanted to do what I did but doesn’t have good credit, I would definitely recommend them to Vanderbilt. Although I had a gap in my work history, we got it taken care of. I’m pleased with my experience.

We did the process with Vanderbilt twice. All the paperwork wasn’t filled out so I had to do it over. The second time around, it took about a week and everything went great. For the most part, everything was upfront and well-explained to me. It was also very easy to communicate with them during the loan process. They took their time and they were great. Everybody was nice, genuine and seemed like they were concerned and helpful towards getting everything closed out. Whenever the rep said she'd call back, she called back.

The application and underwriting process took less than a week. First off, I went in, looked at trailers, and found out which one I liked and wanted. I had filled out the application and I worked with Keith. He was very personable sharing with me about his kids and wife, and that he was becoming an uncle. I'm a teacher and he asked about my school and my kid. I could see him on another street, and he would know my name and about my family. He was excellent. He gave me his phone number, and I could text him, and he would answer right back.

Vanderbilt was great. The rep I worked with did what he said he was gonna do. I bought houses before, and my experience with Vanderbilt was one of the best ones I've had. Their process was quick and it was easy to communicate with them during the loan process.

Vanderbilt did a wonderful job. They contacted me before anybody else did when it came to getting me the best loan possible. However, the third-party or the home dealers were atrocious. I’ve had better experiences getting teeth pulled. Information was not being passed properly and nobody was contacting me until the last minute in needing paperwork done. The home dealer's rep was also not doing his job on their side quick enough to make the process smooth. The paperwork was dragged on in two or three occasions, so I just sent it directly to Vanderbilt to speed up the process instead of dealing with the salesperson at the trailer place.

We went to a home center where we picked out our home. There, we got the application for Vanderbilt and filled it out. We then got contacted by Sierra from Vanderbilt who is is a really nice young lady. She explained everything about the loan and told us that we could call her any time we have a question. Our application in Vanderbilt was a lot of paperwork, legal runaround, and back-and-forth stuff. Still, their reps worked with us. Every time something came up, they would call us or send us an email.

I talked with the loan specialist at Vanderbilt and he said everything with my loan process was smooth. It took a couple of weeks to complete. Other people should check them out but shop around also.

Working with Vanderbilt to close my loan was easy. I sent in the application and they approved it. The application and underwriting process took about a week. Communication with the Vanderbilt team was easy as long as I had their extension number. And every time I called the nice loan specialist I worked with, she was always answering my question. And if she couldn’t answer my question, she’d call me back and let me know the answer. So far, my experience with Vanderbilt has been good. They're not hiding anything from me. I would recommend them.

Vanderbilt financed us more than what we thought we would be able to get. They had somebody give me a bunch of information on the phone, they'd check in and call to make sure everything was going okay. So far, everything went well. Vanderbilt is very good for homes and easy to finance with. I’d definitely recommend them.

Vanderbilt made sure all the paperwork was done and done right. Plus they kept in contact with me the entire time. From start till finish, the process took about six weeks. They were very easy to get along and to communicate with. They answered any questions and walked me right through it. They also called me and sent forms that were filled out incorrectly and they instructed me through how they needed them filled out. They did a really good job. The woman we worked with was very nice and professional too.

We applied for a mortgage with Vanderbilt in late January and we signed the papers in April. Their reps were nice. They helped us get a loan we could afford and worked with us. It was easy to communicate with them. If the rep couldn’t answer my question then he found somebody that could. I like their lending process and they were very good to me. Doing business with them has been easy. I have recommended them.

Vanderbilt Mortgage helped us as far as trying to get the loan down a little more than it was and it worked out well. This was my first brand-new home, or brand-new anything, and I was fairly comfortable with Vanderbilt. The process was easy. They walked us through it and I understand now when before, I didn’t. They were very knowledgeable and they helped me understand things in layman's terms, not just a bunch of words that I didn’t understand. Then if I didn’t understand something, they would explain it to me. The loan specialist was a super nice lady too. She answered all our questions in detail and I felt really good about it. I felt like I got the best information I could. I would tell others to go with Vanderbilt as their loan specialist as well.

Vanderbilt worked real good. I was impressed by the way everything was done with my mortgage and I’ll recommend them.

I had a loan with Vanderbilt Mortgage a couple months ago but something happened and it bounced back so we had to redo everything. The estimate that the trailer place did on the trailer was not a correct estimate at all. But I was impressed with the way Vanderbilt straightened out the mess with the trailer place. I was thinking of putting my trailer back but they said, “Well, let us try to find out what we can do.” Vanderbilt has been great. I would refer my friends to them.

Vanderbilt was very easy to work with. I was in Canada working during the time that the purchasing process was going through but interaction was still there. Their reps were always available. They would leave me messages and I'd call them back the best I could. They put their process out there and it was pretty clear. They gave me a good understanding of what I was getting into by breaking it all down and telling me what I needed to know. I definitely recommend them.

The loan and underwriting with Vanderbilt weren’t too bad. It was a long process, but that wasn't really Vanderbilt's fault. They were pretty much in contact with us. They did a pretty good job as long as when we called them and had a question. They were trying to get everything through as quick as they could. We had to have a $34,000 to pay off our land before we could finance everything, and we had to get some payoff quotes from another place, so they took care some of that. They were calling and telling me which forms we had to have, so it was a pretty good process. They got us through but our house is still not in yet, which is not their fault, and they've been working with us about that too.

The people at Vanderbilt answered any questions I had. If they didn’t know the answers, they went above and beyond to find out and got back with me at a reasonable, respectful time. The whole process went so fast and it just took two weeks. Everything has been really good.

My mother financed a single wide with Vanderbilt back in ’86. I was there and I said that if I ever went back with somebody, I wanted it to be like Vanderbilt. Then when we went to buy a modular, we ended up getting Vanderbilt. So it was a win-win situation. It was our first time purchasing a home and we had read about certain things that you need to purchase a home. We tried to get much of what we needed to have and what we knew to have in place to make the process easy. But along the way, we ran into a couple of hiccups with some of our information.

Vanderbilt told us I had to get our stuff in just whenever we can get it in there and they’d process everything. It took about six months because we held off on things. We were going to put our trailer down where we live at now, but it didn't get moved so I had to put it at my mother’s place. We thought we were supposed to get underpinning with the property, but I chose to hook up utilities. I was told that if I don’t get underpinning in a couple of months, my insurance will be cancelled and we’ve not even moved in yet. Overall, the Vanderbilt staff were very polite and they were good about helping us. They did really great and I’d recommend them. It was easy to communicate as well as do business with them.

Vanderbilt Mortgage was really good. They would help and work with you. I started with them in February and finished in September. They kept me informed as to what information I needed to send in and then when they got it, they informed me that they had it. They also kept me informed about what stages I was in and what was gonna be next. My interactions with them were really great too. They were really polite and very knowledgeable about what they were doing. They answered in a way that I could really understand what was going on.

A friend of mine referred me to Vanderbilt and I had great interactions with their reps. Everybody I spoke with was good. They let me know what they needed from me and then they called to check on things. When I was not able to get a hold of somebody, somebody else was able to look up what I needed to know and the timeframe was quick. The reps made sure I was all right with the price and they let me know of any changes.

Vanderbilt had great customer service contacting me throughout the process, letting me know if anything was needed, and keeping me up to date with everything after the process went along. It was extremely easy to communicate with them. They answered all questions, covered everything for me, and then gave me a contact number if I had any questions that didn’t even think of over the phone, and so they were always willing to help. If they weren’t available, they always had someone else available to communicate with me. They also communicated through text and emails when I was busy working and couldn’t make a phone call. Everything was disclosed and explained extremely well as well. It was the best experience we’ve had so far with them. Working with them helped us a ton. I got a brand new house and a happy family.

The whole process with Vanderbilt Mortgage took about a month, from the time that we did the loan to the time that we got our trailer and was able to move in. It was super quick and that was amazing. They did a great job. Every one of them was absolutely perfect. They helped us from step one, answered any questions we had and went out of their way. They would call during the day and then Kenny would call them back in the evening time and answer. I also feel very confident about the transparency of the process. That was very good. I would tell others to definitely go with them.

I’d recommend Vanderbilt. They got us insurance and they set it all up to close it. They did us fair and they treated us okay. They got the job done. We had some trouble with a surveyor and they got that straightened out as well. However, very rarely did we ever call and get the lady that we were working with ‘cause she was busy. And we would have to leave messages for her. It took a little while, but she always got back to us. And as far as working with us, she was really good about that.

Vanderbilt Mortgage's application process used to be based so high where you couldn’t afford it. Now, everything is based on your financing or your income and that’s the main thing I like about my loan with them. Everybody was punctual with everything and everybody would call me every day to ensure each process, how everything was going. They made me feel like they wanna see me do better and they made me feel at home. And, since I work most of the time and I couldn’t take off work to do some of the stuff, they would help with everything that I needed help with. Vanderbilt has been in the business for a long time and a lot of people in my town used them before. And what everybody said they did 20-30 years ago, they’re still doing the same thing. Vanderbilt's lending process is great. I would recommend them to anybody.

Vanderbilt is good. It was very easy to communicate with them. The loan specialist and I spoke a few times on the phone, and everything was done either through email or fax. I also worked with Jessie and Kyle and both of them were great.

I applied for a loan to get a mobile home and Vanderbilt approved it. I worked with Sara and she was wonderful. She was very nice and understanding and she helped me out and went through everything. Everything went very smooth and I was very pleased. I came from a vehicle trailer to a wonderful mobile home and I liked everything.

It was simple and easy. Once I was about to close, I met up with my sales rep and then we went to the lawyer's office. We went over the escrow and insurance, including how much our payments will be. Although everything was smooth sailing once I got approved, my loan specialist lacked in communication. I had to call several times to find out what was going on with the loan process before I ever got to closing. Then, when I got approved, I had to wait for two and a half months before I was ever closed. Other than that, Vanderbilt was the only company that wanted to give me a loan. I'd tell my friends to go with them if they were in a similar situation.

We started the application and underwriting process with Vanderbilt in May and we just closed it. Communication was easy and they let us know what was what.

I was impressed with how courteous the people at Vanderbilt were and how willing they were to work with us. They were nice, made everything easy and communicating with them was not a problem. The application and underwriting process with Vanderbilt took a week. Vanderbilt was wonderful and I would recommend them to anybody.

The application and underwriting process with Vanderbilt took quite a while since I paid $10,000 down in November of last year. There were a few people who kept us updated. If they called and we weren’t available, they always left instructions for us to get a hold of them. The rep went over everything in great detail and let us know everything that we were signing. She was wonderful and she was very friendly. She actually knew some people that I knew. If we had any questions, she was right there to answer them for us. I was asking her about the number of outlets and the electricity reading and she knew the answers. We tried different places and I didn’t get the results like we have today. Vanderbilt did a great job.

Everything went good with Vanderbilt Mortgage. They were punctual and we were able to talk to them when we wanted and in whatever time it was. The whole process was very easy and nice. I would recommend using Vanderbilt to about anybody.

We put in the application on June 29th and we closed August 28th. Katy, a representative from Vanderbilt called me and went over everything. That was on a Friday, and on Monday, they had an answer. Everything went smoothly and if I called and had any questions, Katy was quick to know and give me the answer. It was easy to conduct business with Vanderbilt. We did it all on our own. You should try them out.

We moved in a modular home in February. Then, it went on and had some trouble. The land we bought from my mother-in-law is in Wayland. It was around 90 days before they even started foreclosing. I live out in the country, and that happens quite a bit out there. I felt like it shouldn’t have been a long tie-up on that part, but that may not be as common as I think it is. But they looked out for the customer a lot. And it didn’t look like they were just trying to take the home back, cause I was surprised to see some stuff that I didn’t expect to be on there at all.

Vanderbilt stayed in constant touch with me, which I appreciated. There was only one bad thing that happened. I do not know if it was them, but they left off the front desk in the gathering, but that was fine with me because I got better ideas anyway. I like the whole experience. They were very helpful, very informative, open and honest. The loan specialist was courteous and he was great with communication. Every time I try to get a hold of him, he’s always available.

The place that I bought my home from told me a certain person's name that I'd be dealing with at Vanderbilt Mortgage. It was a little bit confusing because they changed people on me three different times. I thought I was supposed to speak with one person, but when I would try to get ahold of that person, they'd tell me it was somebody else that was doing it. It was all okay whenever I spoke with someone but I had to do a lot of repeating from one person to the next.

Vanderbilt Mortgage has been very good, helpful and understandable. They kept me in touch on everything that was going on and what they need to work on. The application process took about 15 minutes but to be approved with the bank took three days. But basing on my credit, it was pretty challenging, but they did it. And what I find most impressive about them is when they say, "Yes." Vanderbilt's a good bank. People should try it.

Doing business with Vanderbilt Mortgage was easy. The application and underwriting went real smooth and took less than a week. The loan specialist told me after a couple of days that I am 100% approved.

Vanderbilt was awesome. They helped us a lot to get our house. The application and underwriting process went really fast and the lady that did the contract with us was very helpful and very nice. I'd tell my friends to go for Vanderbilt but they have to do their homework too and try to find a company anywhere that is better than Vanderbilt.

Vanderbilt did an excellent work. It was not hard to communicate with them during the loan process -- that was excellent. The processor I dealt with was very professional. We communicated by phone and it was easy. She would phone all the questions that I had. Vanderbilt has been good and it has made me trust people more. I have gained my house by working with them.

My boyfriend and I went to Vanderbilt Mortgage one day, looked at homes, and decided we wanted to buy just to see what we'd get approved for. I submitted the application with my information on it then when they sent it all in and we figured out what we got approved for, we picked out our home. It was super easy. From application to approval, it took only about a week. The people at Vanderbilt were wonderful and helpful too. They called me when they needed something from me and I got my stuff sent in whenever they asked me for it. Vanderbilt has been great with everything and I was happy with them. My mom and my sister both have a loan through them as well.

My loan had a lot of different variables included which made the application and underwriting process with Vanderbilt take a year. Working with them was outstanding and their people were very patient and understanding. I was mostly referred back to Paul, the rep. If I had questions, there were several times that they would email or call me after hours to try to get all the information that was needed. Even though I didn't speak to the specialist that much, the interaction was professional and it was like I actually knew him. This is my second time with Vanderbilt. It's been a difficult time so far but I talk with somebody daily so I was in the loop. I have a coworker who’s looking to buy a home and I told him about Vanderbilt. One good thing about the company is they deal with all the paperwork towards a fair credit. If you have some credit issues, Vanderbilt would be the place to go through.

Communicating with Vanderbilt Mortgage was very easy as I always had a number to call. The rep that I mainly spoke with knew his job, was easy to get ahold of and responded very fast. I'd recommend Vanderbilt Mortgage to a friend. Vanderbilt will help you get your own home mortgage loan.

Vanderbilt worked with me. My loan specialist, Cameron, was nice, kind and patient. She did all she knew how for me to get this loan. I would sometimes call her about certain things on her day off and she'd answer my question. She didn’t get upset. I would recommend Vanderbilt to a friend.

It's very easy to conduct business with Vanderbilt Mortgage. They talked to me on the phone about everything I needed to know and were very communicative during the loan process. Then whenever I've had a question or concern, I've called them and got somebody on the phone. The wait times weren't so long and also, they’ve satisfied me by the time I got off the phone with them.

I enjoyed doing the work with Vanderbilt and this is my second loan with them. The application and underwriting process didn’t take that long and their people were efficient about it. They were nice, very helpful and every time I had a question, they would give me a call. They were quick about it too. The rep from Vanderbilt met with me and went over everything. She was on top of her game and was very informative. She also dressed well and I was 100% comfortable working with her. We emailed back and forth and we also talked on the phone. People should go with Vanderbilt.

Vanderbilt Mortgage did everything possible for me. The application and underwriting took a month and communicating with them throughout the whole process was very easy. My rep, Rick, did a good job and he called me all the time to give me all the info I needed.

My experience getting a loan from Vanderbilt Mortgage was pretty good. The process took a week and a half and it was fairly easy to communicate with them throughout. I was impressed by their commitment, as well. They were also upfront about everything without any hidden stuff in the fine print.

My mama loves Vanderbilt and that is all she uses considering she's rough around the edges. In fact, Vanderbilt has helped my mama buy rental properties. We own a bunch of property in York, South Carolina and they have financed them. Their lending process was good. We applied for a loan from them at the end of March and I loved that they didn’t make my mama put down a big deposit. Their rep was wonderful but I didn’t like that they changed so many people when you go from one stage to the other. I got one guy call me at the beginning and then a different person called me in the middle and you have to explain everything over again. I always wished they had one person handle the loan throughout. Nonetheless, it was very easy to communicate with them and I loved the people that called. They were so friendly.

The people from Vanderbilt Mortgage were good. They were quick about getting me the paperwork and everything was clear to me before I signed all the papers. The process took about a week or so to finish and communicating with them was also good.

We went through the FHA and the loan took longer than I expected but Vanderbilt helped out a bunch with it. The application and underwriting process started in May and ended in July. Communicating with them was great and the rep was friendly. She answered any questions and concerns I had right then and got it to where I could understand it. If she couldn’t handle any problem, she called back within a day. She was on top of it and handled everything perfectly so I have no complaints at all. Vanderbilt kept me informed on at least every other day basis on what was going on so I was in the loop. They took care of me and did everything I needed done. I would highly recommend them.

Vanderbilt's process was good and their reps were nice and polite. The have a very easy access to talking to somebody and they were very quick to respond. My overall experience was really easy.

Vanderbilt Mortgage ran a number of funding scenarios for me on what the different down payments would do to the percentage rate. Communicating with Vanderbilt was very easy. If I had a question, somebody got back to me right away through emails or text messages. They were very responsive, professional and knowledgeable. I've owned a good number of houses and this is mortgage number 14 for me and I've been absolutely tickled with the house, the loan, and the insurance people. The whole vertical stovepipe is really well accomplished. We closed in June and the whole process was really fast. Vanderbilt Mortgage did a good job and I would definitely recommend them.

I like the fact that Vanderbilt Mortgage approved me. However, the application and underwriting process took a while. When I submitted a paper, it took a while before they called me back. They should have quicker response and better communication. Nonetheless, it was easy doing business with them.

Vanderbilt helped me when I was in need and the application and underwriting process took a month. When I called to them to call me back, it took four days for them to do that but we also used email. The rep was nice and provided good customer service. I felt comfortable with him. I have another house now with an open floor plan and I feel good about it.

Vanderbilt Mortgage worked in a seamless process to close my loan and it was very simple. Communicating with them was extremely easy. The transparency of the lending process was like a piece of glass. The loan specialist asked me a few questions and I answered them. I was immediately approved.

Working with Vanderbilt Mortgage was very easy. If I had a concern or question about anything, they were upfront with me and everything was very blunt. They gave me all the paperwork and explained to me more than once what it was about. They were very patient with me too. The application and underwriting process took about five weeks and I was very pleased with everything.

We enjoyed working with Vanderbilt Mortgage. The guy that I initially worked with got me financed for the first time home buyer loan in four minutes, so he was pretty quick. Plus Deanna was part of the initial step of getting our information and getting all of it put into the file.

We went to a trailer company and bought a trailer. The loan went through the mobile home dealer, but I spoke to Vanderbilt several times on the phone while they were processing the loan. They told me the things that they needed, which I would fax to the trailer company and then the trailer company would fax it to Vanderbilt. Getting everything lined out took a week and a half.

I loved Laura, the rep from Vanderbilt. She would always call back every time I had questions. She was amazing and communicated with me well. Sometimes I would miss her and she would be busy but for the most part, it was easy to get a hold of her. We used both email and phone to communicate. I'm not familiar with how this worked but she explained everything very well. She was nice and I felt very comfortable with her. The application and underwriting process took two weeks. It was fast and when I was adding in the insurance, they let me call somebody else. That helped me out a lot. Working with Vanderbilt helped me tremendously. I'm a single mom and they helped me get a new home that was affordable. They were great and I would recommend them.

Vanderbilt Mortgage was great and they worked perfectly for me. They showed care and concern and made sure the process went well. The reps called to check on me and they let me know whatever paperwork I needed. When I called, they were usually readily available and if not, they called me right back as soon as they were able to. Jesse, the main person that I worked with there, provided constant care. He called to make sure that I had no problems and answer any questions that I had. The guy that I dealt with before Jesse was good too. There was somebody at the very beginning and at the end, and they handled things perfectly. Once Vanderbilt got the information, the lending process didn’t take that long and the final closing took less than a week to happen. Conducting business with Vanderbilt was easy and I would recommend them.

Vanderbilt Mortgage's application process took a couple of weeks. Conducting business and communicating with them was easy.

The whole application and underwriting process with Vanderbilt Mortgage took less than five weeks and it was relatively quick. I went through the company I bought my house from and Vanderbilt handled most of the loan process. I just had to answer a couple of questions. When the process first started, the loan specialist called me and told me everything was okay and that I was approved for the loan, and told me how everything works. Recently, they did a welcome call where the rep ran down a whole list of things that I need to keep an eye open for and also how the loan really works, the ins-and-outs of the loan, the different methods of payment of the loan, and the details that I was really appreciative of. The loan specialist was really upbeat and he wasn’t hard to talk to at all. He acted as he cared about what he was talking about, so I appreciated that and I was impressed with him.

We did some switching back and forth with Vanderbilt during the lending process and it took a little bit but once it was finalized, it was breezy. The company was great and the rep, Tammy, was honest. She was willingly there to give any information that I needed to know and answer any questions I had. It was very easy to get in touch with Vanderbilt and they should keep doing what they’re doing because they were fantastic.

The application and underwriting process took three to four months, but that mostly had to do with my down payment. Vanderbilt got me a good rate considering my credit, and they made sure that my payment was a good payment that would work for my family. Everyone I spoke to left me their contact information and invited me to reach out to them if I had any questions or concerns, which I did. They fully answered my questions and explained everything to me. Any time I called or emailed, I got a timely response. Brian was my lending officer, and he spoke with me frequently. The closing person was very helpful, too. I also worked with Timothy who I sent info and updates to. Communication with them during the loan process was 8/10. I am impressed that they were personable.

Vanderbilt's lending process has good transparency. Initially, they were also very prompt in getting back with me when they said they would. The rep who I worked with was very pleasant to speak with. It felt like I was just talking to my next-door neighbor. When I called back to speak with him, I got someone else and he told me that there was a little discrepancy with the income application. He promised to get back to me, but he didn't. Someone eventually did get back to me and Vanderbilt got the issue resolved. Everything was finalized in three weeks.

It was very easy doing business with Vanderbilt. On the first time that I asked about the application, their rep called to tell me the offer. I was approved and I was told what the terms were. I was satisfied that he went in good detail about what I had to put down, what the balance and approximation of what my loan would be. He knew what he was doing. The mortgage application and underwriting process took a month and a half and I was pleased that Vanderbilt gave me enough information to make an educated decision.

The loan process with Vanderbilt Mortgage didn't take long and any questions that I had were answered right off the bat. I was not left hanging with anything and I knew everything I needed to know. The rep did well and I didn’t have any issues at all. It was easy conducting business with Vanderbilt and I have no complaints.

Conducting business with Vanderbilt was very simple, and their process was smooth. Our application and underwriting process was a little longer than normal just because of the paperwork and my wife had just swapped jobs. It took a few months max, which wasn’t very long. Vanderbilt worked with us. They were great and communicating with them was very simple. They said I could contact them even if I was working, and they would contact me back and leave a message. Also, the rep I worked with was very polite. Any questions we had, she always returned my calls and answered them if she could.

The whole process was completely new with me, so I was lost from the get. But Vanderbilt Mortgage called me and they discussed everything with me through the whole process. If I had a question or concern, they got back to me within the same day, sometimes, a couple of days of later, and they explained it to me. The application and underwriting process took a long time and they apologized although it wasn't their fault. Everybody I talked to was nice and polite and I would tell anybody about Vanderbilt.

The application and underwriting process with Vanderbilt took about a month and a half. Their reps were nice and they helped me in getting the paperwork done since I already got all my information that I needed. They told me the right ways and we filled the paperwork easily. I'm satisfied with the process as it took the right time and everybody worked excellently.

Brandon was the first person that I dealt with at Vanderbilt and because I had an issue with my land, I dealt with him on two different times. I had to go back and do a cash down payment. Then he had gone to another department, and the lady loan officer that was assigned to me was just as welcoming and easy to talk to. I told her all my experiences and I felt like she was on my team. I've been really sick and she understood that and she did not let me have to wonder about anything. All I had to do was get her the information that she needed. It felt like she was a person that I knew. She wanted me to get the loan like she was a part of my family that was pulling for me for all of these to work out for me.

I had done business with Vanderbilt before and this is the third mobile home that I have bought from them. When my other house got burnt, I applied for a home loan around the 30th of April and the whole process took a little over four months. I got approved in June, signed the paperwork in July and I was in my home in August. The reps were informative and they sent stuff to my mailbox in McEwen. Also, they were good about explaining about some legal stuff I don't really understand. This being the third home I bought from them, it's a lot different now than it used to be. I used to get into my house in no time but mobile homes have improved a lot. I love this one I have now because it has a lot of features like a conventional house and I'm enjoying it.

Due to financial difficulties, she assisted me in looking at my financial situation to help me to rearrange payments schedule to catch up without being late. I appreciate her gentle, loving tone of voice, when she said, "We want to help you in this situation." Her attitude was a bonus. Thank you Amber.

I had to call Vanderbilt Mortgage three days after I put in the application online and the gentleman was very helpful. He went through everything over the phone and the salesperson let me know that I was approved and that I would be getting papers in the mail. The process took three weeks and they took me step by step to what was gonna happen so I was very impressed. Plus, the company was just great.

My mortgage with Vanderbilt was very quickly taken care of and the process was completed in about a week. The reps worked with me by telephone and by the place I bought the home from and they communicated through both their areas. I was impressed with the reps' knowledge and the ability to explain everything in detail to me. I'm a nurse and not a financial expert so it was very important for me to understand what was going on and they did it in a way that I could understand it. Communicating with them was also very easy. They left all information and telephone numbers where I could reach them and it was very helpful if I had to call them so I could go through them directly.

Vanderbilt Mortgage needs better communication. The lending process took three weeks ‘cause we had to send them our paycheck stubs multiple times because either they would lose them, haven't gotten them or wasn't reading the information right. We had to keep resending stuff.

The loan process at Vanderbilt was so fast and didn't take long and that surprised me. Closing a loan with them was not hard at all and they didn't make me jump through hoops to get this. It's not like when I'm going for a car loan or some other type of loan with a bank where they try to candy-coat it. The Vanderbilt reps told me everything straight upfront, how it was gonna work and what was gonna happen. They were very transparent. It was the way it was and exactly everything they told me.

The process at Vanderbilt Mortgage just took two weeks and it was very simple. Their transparency during the lending process seemed pretty good to me as well. It was also easy to communicate with their team. I just called and talked to somebody and had my question answered right then and there.

The application and underwriting process with Vanderbilt happened fast and was done within a week. We were plugging our paperwork in where it would have been quicker. I’m very happy with the process and the reps were very well-educated about it. Sometimes, I don’t understand things when people try to explain them to me and they took their time and process with me. They were amazing and I felt very comfortable with them. It was great conducting business with Vanderbilt.

The Vanderbilt Mortgage reps were fast in doing everything and communicating with them during the loan process was easy. Sometimes though, I would dial an extension number and it would send me to a different person. But they were nice and they answered any question I had and reached back to me within 30 minutes. The transparency of Vanderbilt’s lending process was really good as well.

The home loan process with Vanderbilt was not long at all and it was for a good price. Everything went fine with the loan people. They were easy to get ahold of.

At first working with Vanderbilt was ok. The underwriting process went as expected, but as we got to the closing stage that's where everything went south. We were supposed to close on the 65th of the month, but that was pushed back 5 days. Then by the new closing date we had not heard a peep from them. We have been waiting to sign the disclosure statement for over a week now and cannot get a hold of anyone at the company, all we get is the voicemail. Now we are about to be homeless because our lease ran out at our current home and we have yet to hear back from Vanderbilt. I would not recommend Vanderbilt because of the complete lack of professionalism and communication by their reps. Horrific experience.

The Vanderbilt Mortgage reps followed up well and it just took a couple of days from the time that I started to the time I was approved. I was dealing with two different people in the beginning, then I had one who worked out fine in welcoming me in. Corey and Kyle were open to helping me in any way that I was asking. There were failed missed calls because they would not call me back a couple of times but eventually, I got a hold of them. And when I had a question or concern, they got back to me within the same day. Vanderbilt’s lending process was open and straightforward and it all went well.

Vanderbilt was phenomenal. They went beyond what they should have had to do. The people in Louisiana were telling us that we couldn’t miss the closing. We're still in Florida, and had to go to Louisiana. I couldn’t travel. I was sick. I got poisoned with some medication and I really thought I was gonna die. When I called Vanderbilt I said I couldn’t go and the rep said not worry about it and that she would do some work and call me back. She called me back in 30 minutes and had a place here in Florida that was willing to come to my home and do the closing. You don’t get any better than that.

Vanderbilt is an awesome and helpful company. Their people were really nice and polite. They answered all my questions and called back as soon as they could. One of the officers I worked with was Lauren and everything went smoothly. Also, it took a week for the underwriting and application to be done.

Vanderbilt goes above and beyond, and the customers come first. They would call me for any update. They follow up with me once a week and tell me where the process is standing at. The reps are good and customer-satisfying. They worked with me with the monthly payment. I let them know that I only could pay so much and they figured out the number. Everything has been okay.

Vanderbilt assisted me beautifully. Everybody was very kind, friendly and nice. The lending process was also very clear.

Vanderbilt Mortgage started out in December of last year, but we had some land issues we had to take care of. They had a certain amount of days that they had to use in the first loan and we ran into that. We had to do it over. Everything went well because of what the circumstances were and they kept in contact with us. They let us know what they were doing and what they didn't have, and we worked as a team to get the job done. Megan called me at least once or twice a week. She was the first one that ever called me and we stayed in contact until the whole thing was complete. They were on top of the loan and they were really anxious to help. Whoever called, even if it wasn't Megan, would ask if there was anything they could do for me or if there was anything they could do to make things go smoothly.

I worked with Vanderbilt on a loan and it was much easier than I thought it would be. They stayed in contact with me to let me know of anything that I needed to turn in. There were about three different girls that I worked with for the most part and they were good. I worked about the same hours they did, and they would email me and I could look at that whenever and get back with them. Anytime I had concerns, I would usually email with questions and they would either call me or email me their responses back. They usually returned my calls quickly as well.

Vanderbilt Mortgage explained everything the best way that they could so that me and my fiancé could understand the whole ins and outs behind the loan process. The process was fairly easy, but there was a lot of paperwork. This was the first home that either one of us has bought so it felt good to know that Vanderbilt was on our side. They didn’t sugarcoat anything. They were just upfront about everything, and everything went well.

The application and underwriting process with Vanderbilt Mortgage took three weeks and during that time, they would keep in touch and give me updates on what was going on exactly. They would explain the process and would tell me the next step to go to. Vanderbilt made it really easy.

The people from Vanderbilt Mortgage were great. It was easy conducting business with them. The stayed in touch and they let me know what was going on because I've been discouraged. They were also very professional and friendly.

Vanderbilt was on point and was good. The loan process wasn't difficult at all. As long as when you call up and they’re in their office, they will talk to you right then. You can also leave them a message and they call you right back as soon as they get it. The loan specialist I worked with was on point and I liked her. She kept us up to date with everything and she called us. If she didn’t call us, she emailed us. She did great and I love working with her. Also, I like the process at Vanderbilt because they give people that don’t have money a chance to own a home.

Vanderbilt Mortgage was very easy to work with and we had a good experience with them. Their rep was really nice and eager to help. I called her a couple of times and she returned my calls immediately. I’ve had experience with a home loan before and sometimes, it takes a while. But Vanderbilt was right on top of it and made sure that we had all the information. The application and underwriting process with them didn’t take so long. They approved right off the bat and then my wife and I changed our mind on the house. We started out with a small house and went through a bigger house and they immediately told us how things would change when the loan price went up and they kept us up to date with everything. They had done a good job.

The process with Vanderbilt Mortgage was easy and very quick. I got my initial approval within one week of submitting all my documents that they requested. The entire team was with me all the way thru the process and calling me instead of me calling them to ensure everything was on track from initial approval to final approval to closing and even thru construction. All my questions were answered quickly. I would highly recommend Vanderbilt Mortgage to anyone.

We started the application and underwriting process with Vanderbilt at the beginning of the year and didn’t sign the closing until a month ago. They wanted the 2016 and 2017 income tax, our personal and business. Our accountant passed away about eight months earlier and we had to get another accountant. We were in the process of getting our records from the other place and it took a while to do that. I explained when we first started the application that it was gonna be awhile before we have 2017 because our year doesn’t end until the 31st of March. They said they would settle with 2015 and 2016.

Application and underwriting at Vanderbilt was the quickest process. My loan went through smoothly. I really praise the guy who did my closing. He was a really nice guy. However, I went there and they had my fiancee's name on my closing, so he had to go back and print 80 to 90 more pages. He went ahead and did it quickly.

Doing business with Vanderbilt was very easy and they did great working with me. The application and underwriting was very quick. I was impressed with their representative's quickness and ability to communicate. I've already recommended Vanderbilt.

The process with Vanderbilt Mortgage took about two weeks once I got approved for everything. They would call me every other day to let me know what progress they were making. It was very easy communicating with them. It was my husband's first time ever doing anything like this and if I had any questions, I call them and it would be a five-minute wait to get somebody on the phone and they were able to answer the questions right then and there. They would also tell me what I needed and what I lacked. Also, if they weren’t able to answer my questions, they would transfer me to the person who was over my loan and they would tell me the answers.

The first time buying a home always feels kinda confusing. Still, the process with Vanderbilt didn’t take very long and everything was good. The rep whom I was working with was polite and he talked to me about everything. The people at there answered everything that I needed to know. I’m glad that they were there to help me out in getting a house.

I’m amazed and thankful that we got approved by Vanderbilt Mortgage. I filled out my application in one day, turned it in, and I heard back from them within a week. I worked closely with Brandon. He was very polite and he had an answer to everything. And if he didn’t have an answer, he found it for me and he always returned my call. I always dealt with the same person in step one, and then the person changed as we moved up the ladder of what was getting done and everybody was very helpful.

So far, I've had a good experience with Vanderbilt Mortgage. The communication was excellent and everybody was really friendly and courteous. Everyone I talked to talked to me like they've known me forever. They were just warm and easy to talk to.

This was my first time buying a house and the Vanderbilt rep that I talked to asked me about personal debts. They worked with the realtor at the mobile home place and the process took a couple of days which was quite faster than I thought it would. It was also easy to communicate with them. They would leave messages to contact them and I would leave them a message and if they didn’t answer, they'd call me right back. They sent me emails, told me how it was approved and sent me "congratulations". The entire process was quick and easy and I’ve recommended them to some friends.

Vanderbilt Mortgage has done well and I had no problem with them. The application took about a week and a half. The representative was also nice and answered every question I had.

Vanderbilt was great to work with. The process was quick and then they had to go back and change up a few things. Yet they called me with every little change that they did and they kept me updated with everything. They were very friendly. It was a great experience for me especially with it being my first time going through a mortgage company.

I had to delay the application and underwriting process with Vanderbilt a little bit and it ended up taking about two months. But whenever the time came, they were very good and quick in working with me in closing the loan. The communication with them during the process was very easy and I was impressed by how friendly everyone was.

Vanderbilt reached out to me through email and phone. I applied online and it only took 10 minutes. I worked with a couple of different people and they were all very nice and easy to work with. When I call, I talk to whoever I get ahold of or whoever answered the phone. Then, if I had a question, they got back to me immediately. Vanderbilt has been transparent with their lending process. Whenever we discussed my down payment, it ended up being less whenever I show up.

Vanderbilt went over the loan paperwork with me and the process took about three weeks. They explained everything to me and called a lot. The process was easy and the transparency of it was good. They went over the details, I got the paperwork from them and they described how the loan was broken down. If I had any questions, they answered them.

Vanderbilt's guys leave a lot of stuff on the phone and in my email. The only thing we had to do is signing and they were pretty straightforward with everything. Though it seemed that i was always getting a different rep each time, they were always nice. They had an 800 number you could call it back and get a hold of anybody in time and so communicating with them was fairly easy. They were clear on everything. My experience with the company has been good so far.

I was surprised that the approval came back as quickly as it did. It was less than a month. Vanderbilt Mortgage told me what I needed to do then I did it and it all went extremely easy. They were really nice people to work with. They answered any questions I had. The other day, I got a welcome call from them explaining what was going on and what was happening, and when my first payment was.

The whole process to submit the application and get a little bit of paperwork with Vanderbilt took less than a week before we had an approval back. Then, for the closing, we went to the builder's office and handled all the paperwork there for a whole afternoon. The Vanderbilt rep I worked with was very quick to respond but she wouldn’t pay my mortgage and I wish they would start to do that. Other than that, Vanderbilt charged us right up front and it was approved. It has been a very quick approval.

The Vanderbilt Mortgage reps did great. Everything was perfect. The application as well as the underwriting took 10 or 15 minutes, I understood everything the reps were saying and they lowered the price. They gave me another call to tell me again all the process.

I had specific people from Vanderbilt that I usually reached out to, and they were always there to help if I needed it or if I had any questions. They told me what the offer was as far as the approval and what they needed from me in order to get the loan closed. I worked with a loan specialist named Andi and I like that she was quick to get back with me when I called. I was also impressed with the processor, Misty. The process only took a week to be approved and it went smoothly. Everything went as planned.

Vanderbilt has been pretty good so far. The application and underwriting process took us a few months because we had to come up with a down payment so we saved up for it. Their reps worked with us and they made us feel comfortable with them. They prepared and explained the paperwork and communicating with them went perfectly. They did very well addressing our concerns. They told us what we needed and got down to the bottom line of everything we had to do to get the house. We’re happy and I would highly recommend Vanderbilt.

My experience with Vanderbilt Mortgage was great. Their rep was very informative and he explained everything very well. The entire loan process took a couple of weeks and we got approved in no time when we were closing. Communicating with them was good and it is easy to conduct business with them. I had a family emergency when we were supposed to meet the first time and they worked around that.