Vanderbilt Mortgage Reviews

The people at Vanderbilt explained everything, and we were told that if we had any issues, we were free to contact them. They had emails and phone numbers so they made it easy to get in touch with them. It just took a while for them to get back, but I knew they're busy as well. Sometimes we had to make emails and leave messages and wait a while, but it wasn’t too bad. They addressed our questions and concerns very well, and they made us feel comfortable. They were very nice and helped us take care of any issues we may have had.

I had the most worst experience buy my first home with Ashley ** the loan officer and also the sale lady Sherry was playing all games with me. I was trying purchase a mobile home from them and when I tried to get my paperwork together and I wanted to sign a contract the lady Ashley ** Assume we wasn't telling her the truth when I had to her Sherry had counter offer me a price. I just think that this company have a big lack in communication with each other and also the property manager Scott didn't do anything to make it right. I thought this company is to treat people right, do the right thing and listen to our Customers.

It took us almost nine months from the time we started paperwork till we moved in. We had some issues with different places and they had a bunch of hold ups. But Vanderbilt was helpful anytime we were on the phone. I had the extension for the lady I needed to talk to and I just called her directly. If I had to leave a message, they were good about calling back. I didn’t know what we were doing and they answered all kinds of questions. I learned a lot about it.

We bought an older model mobile home that had been totally renovated and the application and underwriting process with Vanderbilt took close to 15 weeks. They were wonderful. We had some little ripples towards the end though and I contacted an individual who worked above the person, and he solved my problem in a day. He was absolutely outstanding and it was like Johnny on the spot. Their reps were pleasant and professional and Craig was especially helpful. We were so pleased with our experience with Vanderbilt and I'd highly recommend them.

Our application and underwriting process with Vanderbilt Mortgage took a month and everything went well. Vanderbilt is great. They give everybody a fair chance at life of trying to own something and I'm in a home now through them. I'd highly recommend them.

It was very easy conducting business with Vanderbilt. Everybody was very courteous and I had a wonderful rep. The process was very smooth too. The application and underwriting process took two to three weeks. And when I wasn't able to find some W-2, they got those for me. I didn't even have to worry about it. They did an excellent job trying to figure out my income. Everything was great.

The Vanderbilt Mortgage application and underwriting took about two hours and they were very easy to communicate with during the process. Anytime I contacted them, they responded immediately. Their rep was very helpful too. My questions were answered well.

Vanderbilt Mortgage worked around what we were looking for payment-wise. They kept me informed of what was going on. If I had any concerns, I usually left a message and somebody called me back. Conducting business with them was not difficult at all. The application and underwriting process wasn't too long.

I like working with Vanderbilt and it was really easy doing business with them. They got me into a home, which is great, and I had a good experience. They did everything to help close the loan application. The whole process took about two weeks and it was plain black and white. It was really easy communicating with them and they were flexible. Their reps contacted me regularly and asked me if I ever had any questions. This is my first time buying a home so I had questions and they took time to answer them. I could reach them via e-mail, phone call or text message and I would usually get a response back quickly. Their reps did a good job.

Vanderbilt Mortgage seemed to be fair. When we needed something or we had questions, there was always somebody there to answer.

The loan process took about two weeks, and Vanderbilt did a good job. When we met the loan specialist at the library, he did really good and it was easy to communicate with him.

Vanderbilt Mortgage explained everything including how long the process was gonna be. The application and underwriting process took a month to be completed. They did a good job on everything and how they treated us. Sometimes I didn't know what was going on with the lending process, but I asked them and they let me know.

I liked the way that Vanderbilt works with your credit, where they combined mine and my fiancée's credit, so that helped us out a lot. They did most of the dealings with the bank, but whenever I needed something changed and I wanted to call them and get my update on my taxes, they would do that pretty quick. They gave me a number and whenever I called that number, they were able to assist me. They kept us informed on everything and I felt like I knew what was going on.

I signed up with Vanderbilt Mortgage. The application process took about six weeks. However, they lost some computer paperwork and had to start the loan over. They gave me another loan officer. Despite the issues, they did great. They called me, stayed in contact and let me know every step of the way. Their rep was very polite and she was able to let me know everything that I needed to do.

During the application process, the reps at Vanderbilt walked me through what I needed help with. They did everything and worked with me during the whole process, which took a couple of months. They gave me phone numbers and email addresses, and made communicating with them easy. Plus, they made everything very clear. It was a good experience with Vanderbilt and I have recommended them to a few of my friends.

It was very easy to communicate with Vanderbilt. I called them, and we also had emails back and forth. Vanderbilt did a wonderful job and they got me approved.

Vanderbilt has been great. The home builder took six months to get a double-wide in there, so they all had a ton of time. Also, based on what I was charged, I should have gone through somebody else because I have excellent credit, so I might end up refinancing down the road.

Getting a loan from Vanderbilt Mortgage was pretty quick and easy. And the application and underwriting process took a couple of weeks. I had some problems with the phone calls though. There was one person that I couldn’t keep on the phone. They would either hang up on me or ignore my calls, but other than that, everything else was fine. Conducting business with Vanderbilt was fairly easy and I felt pretty good about the transparency of their lending process.

Getting a loan from Vanderbilt Mortgage was a very easy process. Application and underwriting took no more than an hour and we got the loan within a few weeks. The people were very helpful and whenever they needed information, they were patient because sometimes I couldn’t have all the information. They were always there for me. I didn’t have to call anybody to get any information from them. Overall, we are happy with them.

The process to close a loan with Vanderbilt was easy and it was more like I was confused about which home I wanted. It took a little while for me to figure out but the reps were patient with me. Once I showed them which one I wanted, they gave me a good price and I went with it. I could never get in contact with the guy who was doing the loan. He was trying to contact me and then, I tried to contact him. Other than that, everybody else I spoke with were fine. So far, I’m satisfied with Vanderbilt.

There was a three-step process with Vanderbilt's application and underwriting and the first process was within a day. It was like a pre-approval. And then after I got all my paperwork done, it was fairly quick after that. It was a long process because it took us a while to get everything together. But it was fast on their end. We had great communication with our loan specialist. Everything’s been awesome. I’ve told everybody that Vanderbilt has been very awesome to work with, very nice, and very patient. And they’re very thorough with how they talk about the loan process, the steps, and how it can help you and how your credit will benefit from you with it.

I had a great experience with Vanderbilt Mortgage. The application and underwriting took a couple of weeks to about a month, and the way the representatives worked with me to close the loan was smooth, very easy, and quick. It was just also smooth and easy. We still don't have the electricity hook up and I have to have some trees removed, but we got a place and a roof so it's all fine and we're okay. They really helped a lot and the transparency is all good. So if you're considering Vanderbilt, give them a call. It's a great place.

I started the process with Vanderbilt Mortgage on the 1st of December and I closed in February. I couldn’t make up my mind about which house I wanted and I prolonged it a little, but Vanderbilt did everything they could do. Communicating with them was really easy. The reps were very good and they really helped me a lot because I had a lot of questions.

Communicating with Vanderbilt during the application and underwriting process was very easy. Christine, the person whom we worked with, was very thorough and she explained everything. Overall, Vanderbilt is a great company and they're easy to work with.

Vanderbilt did everything I wanted them to do and they helped me in any way they could. The application process was easy and altogether, the process took around three weeks. If I had any questions, they answered everything. It was easy to communicate with them either through phone calls or emails. I was comfortable with the process and working with Vanderbilt got me a new home. I’d recommend this company to anybody. It’s a great place.

The specialists at Vanderbilt were professional. When I had questions, they always let me know that they were available to assist. Communicating with them was very easy and they were right there. I had a decision within the next day after I submitted my application.

The home loan process with Vanderbilt Mortgage paperwork-wise was completely easy. It was very straightforward. Every time I called, their reps were always helpful. They never hesitated to ask why we called or they always answered anything we had. They were really great there. Anytime I called Vanderbilt would inform the trailer company because they were my lending agent. The trailer company was supposed to help me through the process, but they never would. So, I just contacted Vanderbilt myself and they never had an issue with emailing me, texting me or letting me know what was going on. They're doing a really good job.

Vanderbilt Mortgage has great communication. The reps were pretty straightforward with all the information that were given to me. I was satisfied with the contact information and pretty much all the details and the info that we were getting from them before and after.

Having our mortgage with Vanderbilt was easy. We just had to go look at the trailers, picked out which one I wanted, go trade the one I had in and it went real smooth. I got everything that I was asking about and asking for. The salesman was real good. We constantly talk to him now even after the trailer is in. He’s there to check up to make sure everything is done good. He walks you through from the beginning to the end. I was kept up with everything that had went on and that was going on throughout the process.

I had my old house through Vanderbilt and I was with them for 15 years. I was well satisfied with them, so I went back to them for an FHA loan for my new house. The loan specialist that I had was Randy and he kept me up-to-date of where I was standing and how the process was going. It became confusing a couple of times because I had two loans with Vanderbilt and every once in a while, we got kind of tied up different on which house was the one we were talking about. But other than that, their process wasn't bad and was completed in a month or so. Their transparency was good, too.

Vanderbilt Mortgage's application process was very simple and it took two weeks. If I needed to talk to them, they'd call me or I'd call them. Plus, they answered anything I needed them to. The interactions with my loan specialist were great. They were very respectful. And communicating with them was really easy and very simple. Vanderbilt did a very good job.

The Vanderbilt Mortgage application and underwriting process went really fast. It was around three weeks. They’ve answered every time I’ve called and we communicated a lot on what had to be done. They explained the aspects of the process thoroughly and they were friendly too. Everything was good on getting the loan furnished and taken care of.

The Vanderbilt Mortgage home loan process was easy. I sent in an application and then they got a hold of me. From beginning to end, it took a couple of months to complete. It has been a long process but not because of the mortgage financing. It was because I couldn’t pick out a house. Other than that, Vanderbilt was good about communication. They called me very often to get things from me and to keep me up-to-date with everything.

I signed up with Vanderbilt Mortgage and the process, which was fair and to the point, took less than a week to finish. We had some other stuff going on but the communication with them was exceptionally well. We were even fighting inclement weather through all of these. I used to do used cars and other than being out of town, in Tennessee, and they communicated like three or four different times to two or three different coasts, but they were most helpful anytime I called them. It was almost like a local bank. I had so much fun with the loan specialists. I worked with Josh, and then I also worked with Amanda and she was an awesome lady. She was on top of any answers that we had to have. Everything was just wonderful. We just filled out the form. It was reasonable and timely, and it didn't cause any inconvenience to me at all. I would recommend Vanderbilt to anybody who is trying to buy a home.

Completing the lending process at Vanderbilt Mortgage wasn’t long. Most of the delays were on our part, not theirs. We were having problems in getting some stuff taken care of. But once we got everything straight on our part, the process went smoothly. I’ve talked to a couple of different reps and they were very friendly, courteous and helpful. I felt good about the overall transparency of the lending process.

The application and underwriting process took about a month to complete, and most of it was laid out. I kept getting different letters a week though saying certain things and that got me confused a lot. It would be nice if it's just one large packet that has everything stated. Other than that, the Vanderbilt reps were all very professional.

The lending process at Vanderbilt Mortgage was not too long. Doing the the application part took a couple of hours. Communicating with them during the process was not difficult and they addressed my questions and concerns well.. I dealt with one rep there who helped me and she was very nice. Overall, the company’s transparency in conducting business was excellent.

Ever since I have been dealing with Vanderbilt Mortgage as of December 7th and went down to Wal-Mart and paid 1269.70 dollars to catch everything up on the home and bring it out of. Foreclosure and then went down after my parents passed away. Mom passed December 26th and my dad passed December 28th. After Vanderbilt was then paid another 296.52 in January. When February came they started refusing payments as of. Now they have file an unlawful detainee against me James and Tanya ** son so don't deal with them. That hard crooks.

Little did we know...getting a denial from this company was a blessing in disguise! We found a home at ** that we just fell in love with. We signed a purchase agreement, locked in the price and the salesman sent in for pre-approval to Vanderbilt. After a couple of days we were conditionally approved! They needed to verify income and work. They were well aware of my husband's work history and income as written on the application. We met all conditions as set forth in the “conditional approval” letter and then came the discrimination. This company found out that my husband was a union worker and they immediately shut down the whole loan process stating that it was a federal guideline that union workers had to be in the union for longer than 24 months. My attorney informed me that this was incorrect. There is not federal guidelines that state anything about fair housing or lending for union workers.

The Vanderbilt Mortgage application process was easy and along with the underwriting, it took about two months to complete. The communication could have been improved though. I kept having to call and ask questions and the turnaround time on getting a response was a couple of days. But my experience in dealing with their loan specialist was good. It was easy to communicate with that person.

The lending process at Vanderbilt could have been improved if it didn’t have to go through different processes with everybody and they could keep up with everything. There are so many different departments, and they send you to so many different ones. I also had to resubmit things multiple times. But the people we went with were great, and they were very clear on the terms and conditions of the mortgage.

Vanderbilt is the company you need to go to. I had gone through a couple of other loan companies but I wasn't satisfied. Then I went to Vanderbilt and it was a whole different ball game. All the reps I spoke with were kind and courteous. There was one named Amanda then there was also a gentleman who was putting the closing together. He was great. There were about four reps from the word “go” and every time I talked to any of them, they treated me like I was their only customer. I was impressed with that.

I started working with Vanderbilt Mortgage several months before I changed my mind on the different homes. Everything was done long distance over the phone and it was always easy to communicate with Vanderbilt, except for a few hold times or voice mail. Considering the day and times we live in, they’ve done a very good job. They bent over backward and I have submitted several reviews on different sites, recommending and praising them for all their hard work. Everything that they’ve done was really top-notch and they made me feel really good. They made it all as easy as they could. I was really impressed with the loan specialist who helped me throughout the process with Vanderbilt. She was very personable and thorough and she went the extra mile. I’m completely satisfied.

The application process was very easy and everything was done in a timely manner. It took about three weeks for the application and the underwriting process to be completed. The guy at the home builder's dealt with everything and then he would just give us the feedback. So I only spoke to my loan specialist, Paul, once. That was after the closing and he was awesome. If you told him something, he was on it that same day. So far, everything is good. Vanderbilt even called and checked in to see if everything was already in place. They've been amazing.

The application and the underwriting process with Vanderbilt Mortgage took two months in total. They communicated with me either through email or on the phone. However, there were so many different people that you talk to. It's better to talk to one certain person. Even so, they were very clear on what they needed. They always answer my calls when I would call. If I left a message, they always call me back within the same day, usually, and I didn’t have to wait. Overall, it was very easy working with Vanderbilt. It was a wonderful experience.

Vanderbilt Mortgage filed at a bunch of different places trying to get a good interest rate and took about a good month process from the time they’ve done that and they called me back in to get a response and the time that it all took to get completed. Some of the questions they asked during the lending process didn’t make much sense, especially getting the insurance part. It was probably a formality they got to go through, but I didn’t understand why the mortgage company needed six months' worth of bank statements. Maybe they were trying to get a history or trying to get a payment history when my checks hit, but I liked the part that they set everything up to be bank drafted. I didn’t have to go through my bank and say, “Hey, look. I need this set up for this day, and this day, and then next month, and this day, and this day.” Vanderbilt set all that up. I got a bi-monthly payment and I like it.

The house is 2,300 square feet and it is too much for me to take care of. My wife passed away and I had to do something to downsize. The application and underwriting process with Vanderbilt Mortgage took two weeks and it was very easy communicating with them. Their reps have been very nice and my interaction with the loan specialist was great. Vanderbilt Mortgage told me where I had to go. They called me twice and didn’t understand how I was gonna pay the mortgage since I’m retired and I wasn’t working. However, I had money in annuities, so it was not a problem.

I went to Vanderbilt Mortgage and the next day, they told me I was approved. The reps were honest, and they let me know what was going on through the process and worked with me. Everything was laid out. My trailer didn’t get set up when it was supposed to so they postponed my payment, but everything has been normal. I’m very satisfied with my experience and I would recommend them to anybody.

The application with Vanderbilt Mortgage took a couple of weeks. Kelly was really good and on point. She helped me out a lot and told me everything. However, we had an issue that we had to wait after. I was looking forward to close and I didn’t get my keys yet. It’s the home company, but that makes Vanderbilt look bad. The home company also did it kinda funny. I had still owed some money, and they wanted me to go ahead and close before they received the rest of the money. Vanderbilt should be aware of what was going on. Now, I have to get ready to make a payment and I haven’t even been in the house in 45 days, so that’s unfair to me.

Vanderbilt Mortgage was great. My experience was almost transparent. A nice lady called me up, asked me three questions, and that was it. The application and underwriting processes were instant. Then, I went on and did the online bill pay so it's auto-draft.

I had to leave several voicemails if I had concerns but 75% of the time, the Vanderbilt reps were easy to get ahold of. Also, their knowledge was good about what they were talking about. The lending process with Vanderbilt went as planned and the transparency was very good. It was fairly easy for me. I would recommend Vanderbilt.

The whole mortgage process I had with Vanderbilt didn't take long. Everything was closed good and quick. It was very easy to communicate with their reps. They explained everything real good. The experience was nice.

My application with Vanderbilt Mortgage went very smoothly. Everything was very easy. The process, including underwriting, took 30 minutes to be completed. They did a great job. I was impressed with the fact that several different people were contacting me before, during and after the loan process, and they were all good with everything.

I had a good experience with Vanderbilt. We filled all the paperwork out with the lady who came down and got everything going from the house. From start to finish, the process did not even take a month and everything worked out perfectly. They went over everything well and helped a lot.

Vanderbilt's service was very good. I got notified by e-mail first and then it was all okay that I’d be contacted. Then I got contacted by some lady and she asked me a few quick questions. Some of the questions were the same stuff with the application. They were just verifications and the next thing I know, we were approved. The application and underwriting took a couple of days at the most. And the transparency of their loan process is pretty good. They took the loan without any down payment or anything like that because of my credit history and everything was done upfront. There were no problems at all and their loan specialist was a very pleasant person to work with. I’d definitely recommend Vanderbilt.

This was my first time buying, so I didn’t know what to expect. And, Vanderbilt Mortgage was super nice. They helped me with any questions I had, explained things to me and worked with me on getting the information that they needed. They were really good and polite. Getting in contact with them was very easy too. The rep I worked with was new, but any question she didn’t have an answer to, she made sure she found out and got back with me pretty quickly. We finished with the application and underwriting in a month which met my expectations.

The application and underwriting process with Vanderbilt Mortgage took a little longer than I expected. It was about two months, but that was on my part because I have two last names. Also, they worked with me real fast in closing my loan. Their reps were nice and easygoing too. I'd recommend Vanderbilt to anybody.

The application and underwriting process with Vanderbilt Mortgage took a little bit longer than usual ‘cause my wife wasn’t in a full-time job until it was a month or so after that. But their rep, Chase, was pretty good. He would call me and would also always answer his phone or call me right back. I’ll do business with him again. Everything was good and I’d use Vanderbilt again.

We had a great experience with Vanderbilt Mortgage. The application and underwriting took two weeks. They explained everything to us and we had everything they needed. If we had any trouble, they were understanding and they helped us all the way. Then, when we didn't get the right thing in, they explained what they needed.

Vanderbilt Mortgage's application and underwriting took two days and I was impressed with my loan specialist's efficiency in handling the process. They did very well with their response when I had questions. Vanderbilt Mortgage was very open and everything went well.

It was really easy to communicate with Vanderbilt Mortgage. Their loan specialist always picked up the phone when I needed to call, answered my questions, and was really nice. They're very good about calling back and getting back to me over messages. The application and underwriting process did not take very long at all and it was all painless. The transparency of Vanderbilt's loan process is really good.

I had great communication with Vanderbilt Mortgage. Everything was done long distance and it took 30 days for the application and underwriting to be completed. I've had three different specialists since the process has different stages and all of them were excellent and very efficient. They stayed on top of everything and they kept me informed. They were also very thorough in addressing my questions and concerns.

My son and I tried to get a loan for a mobile home from ** in West Sacramento, CA. And I also added my spouse as income, and I she is 20 years United Air Force!!! Our credit is above 700 hundred!! All three of us and we were denied, stated that we couldn't use her!! Where we were told they had done that before. I why I think Vanderbilt are prejudice and bias against age and color. I would hope that ** mobile home dealers would find some else as a lender.

I got Vanderbilt Mortgage's approval in October and by December, we were able to close. They worked as fast as they could but the insurance company held them up. Britney was my loan specialist and she was awesome and really nice. She went out of her way and did all she could do to help. We wound up being pretty good friends!

I’m quite happy with Vanderbilt. Our application and underwriting process was completed in under a month. There were three different people who were involved in the stages through the lending process and all that were involved with it were quite helpful or if they needed something, they contact me immediately. If I wasn’t immediately available to get back to them, they weren’t pushy about it. It was a very relaxed lending atmosphere. Also, getting a hold of them was easy. They instantly pick up the phone or if I leave a message, they were rapid in their return. The lending process was as transparent as it could’ve been, I knew everything that was going on.

The application and underwriting process with Vanderbilt took less than a couple of weeks and their customer service reps were right on top of things. They let me know what I needed and they moved along quickly with it. So, I moved just as fast as they did with it and it was a good experience from that end. The lending process was laid out and they went over the paperwork in detail. When things were needed or things were gonna take long, the rep was all over it and she was awesome. I was very thankful that we were able to get into the loan and get things taken care of. I recommended Vanderbilt.

Vanderbilt Mortgage's application and underwriting process took 10 days. They were very easy to communicate with and told us how everything was gonna work from start to finish. The rep, Ashley, helped me and she answered every question. Anything we needed, she was on top of it. We recommended Vanderbilt to other people.

The application and underwriting process with Vanderbilt was completed within a week and the lending process was perfect. It was fast and it was on cue. Everything was good.

The lending process at Vanderbilt was pretty easy. The guy we worked with went through everything with me when he initially called, and then everything got worked out smoothly. They gave me an email to get in contact with them. Also, if they had a question, they call me or ask me if I had any question. They are a great group of people.

The application process with Vanderbilt was pretty simple. The guy from the builder did everything for us and he took care of everything. He was pretty good and he worked with us pretty well. I recommend Vanderbilt to anybody.

I worked with a couple of Vanderbilt reps and I was impressed with how on top of things they were and kept me in the loop. They called frequently and made sure I was very up to date on everything. It was also easy to get ahold of them. I can inquire a couple of service numbers to call in case I need anything.

It took one to two months to get approval for the loan and it's good. That was good timing too. The Vanderbilt reps were very personable and kind. We had text messages and emails of just asking for what they needed from us.

Getting a hold of a Vanderbilt rep during the lending process wasn't hard at all. I worked with Mark and there was a girl too, and they were good at answering my questions and getting my loan together. In addition to that, Vanderbilt knew what was going on and I did too. All in all, the application and underwriting process took four months to be completed. Everything went well.

Vanderbilt Mortgage was excellent in anything. The overall application and underwriting process took about a month and a half. They slowed down since it was continously raining, so nothing could get approved. But, they were the best people I've ever dealt with. I felt that everybody that I talked to would go beyond what they really would need to do. Amanda sent a lot of the texts. Jackie, Amber and a couple of other reps also helped me. They kept me informed. They would also call and say what we'll do next and they'll be calling me to discuss the day of the month when the payment would be. I would recommend them.

Vanderbilt Mortgage has done everything they could in their power to make sure everything went successfully and it was really a smooth transaction. When they said that we were approved for house but I gotta get this, and this, and this, my patience went from having a whole lot to not very many at all. We had a land in lieu and it took about three months by the time everything was final. The loan specialist was very understanding and very patient. She explained everything she was doing, step-by-step, and if there was any changes, she'd let me know as well. There were a few things they missed out on but other than that, everything went well. I would recommend Vanderbilt Mortgage.

The whole application and underwriting process with Vanderbilt Mortgage took too long. It was for about two months and it was because of something in their office. They explained the process pretty well, but it would be better if there was more communication on their end. Still, the communication was good and Vanderbilt tried to personalize the process to try and make it go quicker.

It was very easy to communicate with Vanderbilt during the loan process. Their response time was really nice and I liked it. Also, the people who I worked with were very helpful. It took about three weeks to close the loan and the time frame my expectations.

Purchasing my first home through Vanderbilt Mortgage was a good experience. They were helpful and they explained everything to me more than once. Then, the same lady called me about three times to make sure I understood everything. They also gave me not only their direct number but also the 1-800 number. The application and underwriting process took a month and a half from beginning to end.

Vanderbilt's application process was good. Abby was my salesperson but most of the time, I've been dealing with a guy named John and now with Tody. However, I'm still having problems with the house. John was the project coordinator and he did nothing but lies. He was telling me that they fixed the roof. But when I went up there yesterday, they were shingle glues and they look bad on one side by the master bathroom and bedroom. The house is all twisted up. There's so much damage inside that house and I've been trying to get people to come out there to fix it, but they're only fixing minor things. The contractor told the general manager that we were happy with the house, but I told him we're not. I'm still dealing with that. Despite that issue, conducting business with Vanderbilt has been great.

Vanderbilt did great on everything. If we had any questions about the loan or any doubts, we could always call them and they were always available to us. They helped us out a lot with all the loan questions that we had. If they didn’t answer right away, they got back to us within a day. It was easy to know where we were. Also, the loan specialist that we worked with, Susan, did everything fine. My mom had a lot of questions and Susan could answer them.

The reps from Vanderbilt Mortgage were great and the communication was good. However, the application and underwriting process took eight months, which was a little longer than I expected.

Vanderbilt Mortgage is awesome and very helpful, from me being approved for my mortgage to dealing with them on a monthly basis. Some may think that Mortgage companies are there just to get your money monthly and bug me when I’m not on time with their payment; however, with Vanderbilt Mortgage you don’t have to worry about any of that. Jill ** and Candice are agents I have worked with and they are great and understanding! They are here to get people in homes, serve and help their customers. Jill ** definitely gave me very helpful tips that I would not of thought of on my own to optimize my mortgage experience. Having Vanderbilt there ready to answer any of my questions puts an ease to my mind. I would recommend Vanderbilt to anyone and will continue to have my business! Thanks Vanderbilt!

I had to make my first payment to Vanderbilt, which I did, but I was not even living in the home. It came but it hasn’t been completed. I called Vanderbilt to let them know and the representatives helped me out. They were excellent. The guys finished up last week Wednesday and I’m supposed to go to the storage to get my furniture put in the place. The build of the home is fine but a person should make sure not to pay the mortgage if the place is not even finished yet.

Vanderbilt Mortgage was good and the application and underwriting process didn't take long. Bill, the rep who helped us out, was friendly and professional. He got us a trailer and he was the best. Vanderbilt let us know what was happening and their staff was wonderful. We're very satisfied with them.

Vanderbilt made everything simple. If I had any questions, they were there to answer them without any hassle. We got everything we wanted. There are times when you want something done on your time, but you gotta realize that these people at Vanderbilt are trying to work with other people too, so it requires a give and take in the process. Vanderbilt was good to me and they helped me get the home. I went through some other place and they had promised me that they would get it done but they lied to us. But Vanderbilt was really transparent throughout the entire lending process. They notified us every step of the way on what was going on and we would get texts from them. Then if they needed me, they could contact me by phone or text. They made the process easy and everything seems to be okay.

I was offered five different mortgage companies and Vanderbilt was not only one of the quickest to come back with a response, but they had one of the more reasonable rates as well. They also had a fairly quick application and underwriting process. Everything about closing the loan went quickly and the staff at Vanderbilt was very good with following up and getting the information necessary to push the application through it. Each and every person that I had spoken with from Vanderbilt specifically has been courteous and very knowledgeable as well. I would recommend Vanderbilt and entertain any offer that they would give just based on the professionalism and timely manner that they helped me. I had a lovely experience with them.

Vanderbilt worked with us to get the loan to where we financially could handle it so that was excellent. Everything worked out well but the application and underwriting process was a little different because when we were at the attorney's office, we signed a couple of papers in the wrong place. We had to go back and sign again but it wasn’t a big hassle. Getting the house to the lot was the biggest problem because of all the rain we had. Still, everything went on schedule. The last lady I talked to was sweet, understanding and explained to me everything about the loan. It was nice to talk to somebody you could understand.

Josh, the rep, gave a good review about everything. He was really nice and he kept me posted. Everything was fine in the way he presented it to us and how everything would go. The Vanderbilt team went over the lending process with us twice in one day. They made sure we understood everything and that they weren’t taking it too fast. They called me every other week and made sure everything was all right and hooked up. They gave a number that we could contact and if we were having a problem, we could call them.

Conducting business with Vanderbilt was fairly easy and I was very satisfied with their lending process. From start to finish, it took them two and a half weeks and I was fine with it because we could not get a move in the house with all the rain. The lady who owns Freedom Homes couldn't get our house when they wanted to, so they pushed the first payment back till March 1st. I was pretty excited about it because I couldn't be paying for a home loan and not being in the house. I only dealt with Vanderbilt with the closing and it was done in 15 minutes.

I worked with Whitney over the phone and she talked to the salesman. Vanderbilt was able to personalize the process for me and it was easy communicating with them.

Vanderbilt gave me everything that I needed for the house and everything that they did was nice. I love the house and everything that they got. The overall lending process went smooth. I talked to their employee named Casey the most and she was really helpful. She was outgoing and wanted me to get everything together. Their rep texted me everything every day. They kept me updated and were good with everything that they did. The only problem I had was my 401K lagging on giving me the money for my down payment. I applied in August, but it took until December to get my 401K straightened out. But as soon as I gave Vanderbilt the money, it was fast. We closed on the house on December the 20th which was a week later I gave Vanderbilt the money. I was excited that I got approved. Conducting business with Vanderbilt was really easy.

Vanderbilt has been the easiest people I've ever worked with as far as the banking home loan side of things. The application and underwriting process took three weeks and everybody who worked on my mortgage was extremely friendly, very nice, and knowledgeable. They answered when I had a question and the whole speed of the thing was amazing to me. However, their interest rate was a little high, but that was market control so I can't fuss. Other than that, they did a very good job keeping me updated on where everything was going and I felt it was above and beyond.

I've bought several houses and my experience with Vanderbilt was probably the best one I've ever had. It was easy to communicate with them. Whenever I had a question, they always had an answer and it was the right answer. The application and underwriting were very quick and they were very upfront and they disclosed everything. Also, they were very knowledgeable and we never really sat around wondering what was going on or what something meant. I would highly recommend them to anyone.

Vanderbilt Mortgage is easy to work with and everything was explained well enough. They got the application that I filled out and I had no problems with the loan process. When I called them, I didn’t have to wait too long. They were right there. And when I didn’t understand something, they helped me with it.

Vanderbilt worked with me in closing my loan. We had a little pile up there with the way the informant was listed but other than that it was alright. The rep was nice and it was very easy to communicate with him. However, they could improve a little bit better on customer support. One time, they ended up saying we didn’t get the loan and right before that, they told us we got it.

Vanderbilt treated me good and they were fast in approving the loan and letting me get started with the thing. The people at the trailer park had me fill out the application form there which took 30 minutes. The reps kept me informed on the step until it went through, and they talked to me since we got the trailer and told me when the payments would be. They also gave me their website and how I can find out stuff on it about paying off. So, they've helped me out well. They worked on it quicker than I thought they would. We’re trying to settle in and it's nice to have a place and a better one than what you had.

I'm receiving disability benefits and recently found myself in need of assistance from Vanderbilt Mortgage. I called my representative, with my issue. Matt, is my customer representative and he was very concerned and comforting towards my situation. He stated a few methods that we could consider and he stated that he would try to assist in any way that he could. We talked again yesterday and not only did he do what he had explained to me, he had taken it a step further. He went above and my expectations to assist me. Matt is a great representative and I am blessed to have him represent me and my family.

Vanderbilt Mortgage called me and asked for a few documents to make sure my loan was closed in a timely manner. Instead of going back and forth and telling me that they need this and that as I've experienced in the past, they collected all the documents at once and got it done quickly. The application and underwriting process took just about two weeks. We had a bit of a snag at the beginning though. I was a full-time student at one point and I didn't have two full years of work experience and there was a little misunderstanding about the schooling but it was taken care of promptly. Vanderbilt did an excellent job. They were always pleasant and they answered any questions quickly.

The application and underwriting processes I underwent with Vanderbilt Mortgage took about 4 weeks. It was a fairly easy process and I didn't have to do much. However, I would bring up a piece of information and then they would say that they needed something else a day or two later. Other than that, it was okay. They did everything behind the scenes. The place I bought the house from sent all the information to them, and I got a letter saying I had been approved. Their reps that I dealt with were very courteous, polite, businesslike and professional, which I liked. Once I speak to them and ask a question, they had the answers immediately.

The reps of Vanderbilt were friendly and were nice. They checked me out. They had to know everything. And then they would call me back and say, “Well, we need this. We need that.” I asked how long it was gonna take. I was supposed to be working with one person, and then there was another one that would come on and talk to me and ask me questions. And then that other one was supposed to have been there with me. It took four months for me to get my trailer. I was already pulling my hair out because nobody from Vanderbilt was telling me anything. It shouldn’t have taken so long. I wasn’t happy and was dissatisfied. They wouldn't even let me have the trailer I wanted.

The loan process with Vanderbilt Mortgage was fairly easy. The application and underwriting were wonderful, and they were all super helpful. It was a little frustrating that we got passed along through a couple of loan specialists because people were training or moving up. And it was hard to get ahold of people. When we called or emailed them, it was days before we heard back. But once we got a hold of them, they were great with communication.

Vanderbilt was good to work with and they were in constant contact with me when we were closing the loan. The application and underwriting process took two months. It was very easy communicating with them and they were always prompt. They got back to me in a timely manner. The terms were very clear to me and they made it easy to understand.

We didn't get through on the first time that we applied with Vanderbilt Mortgage, but that was because of the home center. When we applied for the second time, the application and underwriting process only took four weeks. During the loan process, it was easy to communicate with them. But Vanderbilt should stay on top of the home center. The home center took their time when sending the stuff to the bank, and they didn't communicate with us if we needed to take something to them for Vanderbilt. We worked with Vanderbilt's loan specialist named Corey and she did well. I could contact her quickly and she got back to me never more than a day. If I called because the home center wouldn’t do anything, they would take care of it right away. Vanderbilt did well for us and I have recommended them.

Conducting business with Vanderbilt was fairly easy and the reps always called. A couple of times when I was at work, they made sure that I was able to talk and if not, they would call back. The reps were nice, helpful and explained everything to us. It was a good experience and I would recommend Vanderbilt.

Vanderbilt Mortgage was very responsive to calling and emailing and responding that way. Everything went very smooth and quickly. Also, the reps were were very detailed and focused, and very nice. I'd work with them again in a heartbeat. Use Vanderbilt. They're great.

The application and underwriting process with Vanderbilt Mortgage took a few weeks. I had a couple of complicated things because I'm under workers' compensation and we had to verify that, so the process took a little while. I had one retirement that I worked out for a company in the US, but it was out of Canada and they went out of business, so there was no way I could verify my retirement with them. When I tried to call, all they spoke was French Canadian and we had a huge language barrier, but the people at Vanderbilt worked with me greatly. It took a little bit to get around that, but we finally worked around it. The transparency of the Vanderbilt lending process was great. They worked with me all the way through it and I would recommend them.

The application and underwriting process took a month and a half when I first put the application in. Vanderbilt communicated very well and answered my questions right away. Everything moved very smoothly, and I was very happy with how things went. I would definitely recommend them.

The process at Vanderbilt took a few weeks. We got a few emails from them, but mostly we worked with them on the phone. They were quick, simple, to the point and they just did what they needed to do and got us approved. I just asked very few questions and we were done.

The process at Vanderbilt Mortgage was very easy. I presented everything up front and they worked through getting the appraisal. Underwriting and application took about 10 weeks which was a little lengthy but they disclosed that upfront since we were doing an FHA loan. I got both phone calls and mailings with every step of the process so I never had any questions about what was going on. Furthermore, their communication style was very good. They kept me in the loop and they had multiple methods of communication which I liked. Plus, they were very upfront. The list of what they needed was very good. Their people were knowledgeable and they could answer my questions. Closing went smoothly and we’re in the house already. I would recommend Vanderbilt to a friend who is looking for this type of mortgage.

The people that I worked with at Vanderbilt Mortgage were really helpful and the process was really easy to do.

The application and underwriting process with Vanderbilt was quick and simple. This was the first home that we bought and the first mortgage that we had. Their customer service stood out to us first and foremost. The contacts we have had with Vanderbilt have been completely phenomenal and it was very easy to stay in communication with them. The people were always friendly and we have no issues as far as their customer service. The reps were great and they were compassionate when it comes to the loan process as if it was for their own home. You’re not treated as if you’re a customer and you're treated just the same.

Conducting business with Vanderbilt Mortgage was very easy. They had knowledge of what they were doing and they seemed confident. They checked in with me to see if I needed anything and they helped me with any questions I had.

I got a loan from Vanderbilt and they were really good. Everything went smooth in my interactions with their staff and I was impressed that they always did what they said. They were also very communicative and I appreciated that. Everything was upfront and things went the way they told me. I was very satisfied.

I've dealt with Vanderbilt Mortgage 17 years ago. I bought a trailer from them before I got the one I have now. So far, they've handled everything well. They did what they could do even though bad weather slowed me down from moving into the trailer quicker.

Vanderbilt was excellent in working with me to close my loan and the application and underwriting process took a month. It was easy to stay in contact with them since they had my email and I had theirs plus their phone numbers. We talk and call each other. Andrew, the rep, contacted me every Monday morning and told me the progress of my loan and what they needed. I gathered all the materials and sent it to them.

Vanderbilt kept me informed about what they were doing and when certain things are gonna be done. The application and underwriting process with them took almost two months and they did a very good job. The rep was very cordial and professional. If I had a concern, I would call and most of the time, they would answer the phone. If they were busy, they would call me back. I didn't have any trouble getting return calls and they always referred me to whoever was handling the loan. I would have no problem recommending Vanderbilt to somebody else.

Vanderbilt Mortgage was above and beyond helpful although the application and underwriting was a long process. When we applied for the loan, we did not expect in the least to be able to get it but they called us that we were approved and then they started working with us on everything. Any time I had a question, they would answer more than willingly and would go out of their way to try to help me find answers that I needed as far as the land or the loan. Conducting business with Vanderbilt was a lot easier than just about anything else I can do. In fact, I’ve already started recommending Vanderbilt Mortgage to somebody else.

I had a wonderful experience with Vanderbilt. They did a great job of getting me to sign. After we closed on the house, the weather had the whole process stretched out where they couldn’t set it up. Vanderbilt waited at least a month until they set the house up, and it took two and a half months to get everything done. But everyone I talked to were awesome. They explained everything to me. If I had a question, they would check it out. When I called them and I didn’t get an answer, I left a message. Later on, I would get a call back. If the person that I was trying to call wasn’t there, someone else would call me and answer my question.

Vanderbilt is a really good company to work with and I appreciate everything that they did. Their application and underwriting process took a little over two weeks at the most to complete and everything went smoothly. I also enjoyed working with everybody there. They were nice, they walked me through everything, and they helped me out a lot. They told me what was going on and they did all the work. They called and let me know what room to meet them and even went out of their way and met me at 8:00 o’ clock at night since I wasn’t available until that late. Also, the loan specialist I worked with was way up in Kentucky and he’d come all the way down here. In fact, it took him about a three-hour drive to get to where I was at. Then he did some work on the computer and showed me everything on it. I was really impressed.

When we started looking at buying our own home, we had a tight budget that we needed to try to work with. Vanderbilt Mortgage was able to finance us with the rate that we were comfortable with and they understood that we were only willing to work within our budget. A lot of other people still wanna push you, but Vanderbilt didn't do that. They were the first lender who was able to get us to where we wanted so we went with them. They also seemed like they wanted to be able to finance us the loan and we didn't feel like they were just out to see what they could make off of us. They were upfront with the lending process and everything has closed out with the paperwork.

Everybody at Vanderbilt Mortgage was very helpful. They always tried to keep me going to the next step and they made everything very clear. Communicating with them was very easy too. The application and underwriting took a little over a month and I worked with two different people. One of them ended up going on vacation and the other guy took over. They were always emailing me and making sure that everything was getting taken care of.

It was very easy doing business with Vanderbilt. I worked with Hope and Chris, and they did their job well. They answered promptly and everything was pretty much on clockwork. Everything was done within nine weeks and we were satisfied with the whole deal. Keep up the good work, Vanderbilt.

We had everything set up on a date when we first went to see the trailer. We looked at a trailer, and then figured out which one I wanted and picked one out. But there was too much miscommunication going on during the lending process at Vanderbilt. We could have had a lot of process done before, but it was more than likely that people were slacking on the job. The process could have been a lot better but everything started getting really serious and everybody started to get aggravated. Whenever we told somebody that we were gonna have time to wait before we put down the payment, it seemed like they didn’t understand it. And by the time we put the $5,000 down payment in, the amount was changed to $9,000. It really made me disappointed because it's not like everybody got a lot of money stowed away.

My daughter-in-law recommended Vanderbilt Mortgage to us. So, we used them the first time we bought a house and we had a fantastic experience with them. They helped us out in every way they could. They got the paperwork ready and they went through every inch of it thoroughly. Then they called with a follow-up and again went through every piece of paper and information we possibly needed. One time, I called them and they called me back within the same day. Also, their application and underwriting process was done in 45 minutes. You can't go through a better company than Vanderbilt. They're doing a great job.

The Vanderbilt Mortgage rep was friendly and he stayed in touch. The process took a while though. Vanderbilt had to find out how much I was making and they could never get in touch with my job. But they ended up coming through and everything turned out fine.

I bought a house and the mortgage side was excellent. Vanderbilt Mortgage did everything they could and helped me with everything and the salesman really impressed me real good. They got all the information and everything went well. Plus, contacting them was really easy. The application and underwriting process took about three weeks. And it went really smoothly. Also, I have recommended Vanderbilt to a friend.

I would highly recommend Vanderbilt Mortgage. If I had any concerns, their loan specialists returned my calls and answered my questions on time. I didn't have to feel like I was just waiting around. They were also informative. Plus, their application and underwriting process took a week to be finished.

The people that I worked with at Vanderbilt Mortgage were helpful and conducting business with them was very easy.

We had trouble with our first house so we had to go through a different route. Vanderbilt was really good about doing all that. Their application and underwriting process took about about two and a half months and their whole process was good. I worked with three people and they were so nice. Communicating with them was easy as well. They called me and sent the papers in. If someone asks me about Vanderbilt, I'd tell them to go for it.

The process at Vanderbilt was really quick. I filled out the application on December 28, and the home was delivered on January the 10th. So, it was literally less than three weeks. At least, if not once a day I was getting a call or an email from Vanderbilt every other day, just letting me know what step I was in, their processing, verifying my income or my other credit loans and stuff that I have. It was probably the best experience I’ve ever had. This was my first home. But it was easier to buy a house than it was to buy my car. They even called me after my home got delivered to make sure that everything was perfect the way it was supposed to be. And when I called them once to ask a question, they called back the same day.

Doing business with Vanderbilt was very easy. I explained what I wanted and they told me the terms. They explained to me what the loan was and got my okay on it. They asked for certain credit stipulations and I turned those in then they got me closed and set-up. The process was very good, easy to understand and very clear. Nothing weird popped up. Plus it was very quick. From the time I applied, I got approved in two days and closed in two weeks. It was done in no time. My loan specialist, Gemma, was wonderful too. She knew what she was talking about. She would call, let me know what was up and explained very well. She made sure I understood everything and that I didn't have any questions. Every time I called, she also answered. She got my permission to move forward and made it happen. She was quick and smart. I had a fantastic experience with Vanderbilt and I appreciate that they helped me.

Everybody at Vanderbilt was helpful and nice. I was impressed that the rep handled a lot of things very well. They explained to personalize the loan a couple of times. So far, everything has been good and I would recommend Vanderbilt.

Vanderbilt worked with me in almost every way they could. They did everything I needed and the process was all good. It did not take very long and in terms of transparency, everything was legit. The loan specialist has also done really well. She takes the time to explain and tell you everything. Vanderbilt has done a great job and I've recommended them.

Vanderbilt was very thorough, courteous and prompt. The pre-approval didn’t take long, but the application and underwriting process took a couple of months. However, it was not unreasonably long and they communicated the entire process, so I was satisfied. It was very easy to reach out to them. They answered phone calls, text messages and emails in a timely manner. And, the loan specialist I dealt with was very polite and professional. Vanderbilt was really good and I would highly recommend them.

I started with Vanderbilt Mortgage on the 1st of November and the guys there were great. The process at Vanderbilt was upfront and it only took 30 days to get everything approved. I,however, gotta call them and find out when I get to receive my payment books. They said they’ll mail it out sometime this month. Other than that, every time somebody called, it was a different person, and everything was taken care of promptly.

Vanderbilt was great and very patient with me. I had a lot of personal stuff going on as I was going through divorce and it took me longer to get a lot of paperwork I needed because it was in my husband’s name. They send me an email every couple of weeks to let me know how what they still need. I also requested they send me text messages. We do email and text for communication which is the way I wanted it as those worked a lot better and were easier for me. I didn’t call too much since I teach. The rep answered any questions I had too. The application and underwriting took about 6 months all because I was taking so long to get everything together. Vanderbilt was perfect. I also had my sister do her house with them.

It was the first time I’ve done a home loan and the interaction with the reps from Vanderbilt was excellent. The people were friendly and they made sure that I contacted them if I had any questions. They walked me through the process and answered any questions I had. The experience with Vanderbilt Mortgage was easier than I expected.

Vanderbilt Mortgage worked really fast and the application and underwriting process took about three weeks. They answered questions right up front and they called me once to receive a copy of my W-2. I worked with Tom who was very cordial and polite. I also talked to some lady who was very nice and cordial.

I submitted all the paperwork and everything I needed to submit to Vanderbilt Mortgage and they took it from there. They sent me enough paperwork with their number on it so I could contact them if I had any questions. The rep was a sweetheart and she was very understanding. I told her that I was not in my home yet and we were still waiting on things on the zoning end so I don’t know when I’m gonna get into it. She told me that we would be pushed back until March for my first payment. I’ve had a couple of phone calls from them for general questions and it has been an easy process with Vanderbilt. Everybody has been very friendly.

Everything was great with Vanderbilt. The application to closing took no more than a few weeks, and they were really helpful. Their rep was very friendly and able to meet us and work with our schedule. I work usually until late in the afternoon and she was able to meet me after the normal 9:00 to 5:00 working hours. That was a big help for us. Communicating with her was very easy. She made sure I had her number, and any time I needed to call her, she was readily available.

Vanderbilt has been awesome and very helpful. They did everything in a timely manner. I got approved in five days and closing the loan didn't take too long. In November, we went to the attorney's office and closed there. Communicating with Vanderbilt was easy and they called me about any little change. They were very informational. They told me to the point about everything that happened and what would go. They explained everything from what everything was. They also called the seller to get them to go faster so we could move into our house.

When I couldn’t get through to my realtor, Vanderbilt Mortgage managed to. And that was convenient. Vanderbilt also returned all my calls, which was wonderful, and they laid out everything on the line including how much it was gonna cost and what I had to turn in. They did everything I needed. I knew everything about the process right up from the front and it didn’t change. Also, the process took about two months and it wasn’t very long.

The application and underwriting process I underwent with Vanderbilt Mortgage took all year. The work took so long that we had to switch the insurance and everything else in order to get everything straightened out. I got a little irate back there once but we got through the process. Vanderbilt had it by their rules and did the best they could. I appreciated it. Their loan specialists also did well. I'd recommend Vanderbilt Mortgage.

It took a couple of weeks before we got everything and Vanderbilt worked with us. We had a deposit, a downpayment, and everything. It wasn't a big process for the amount that we put down. But they should wait till the person is in. I didn't like the idea that I gotta pay a note before we move into the house. We still haven't moved in yet and we've had this house since November. I gotta pay a note next month and I'm not even living in the place yet. I couldn't get them to change it. That's the only thing I didn't like and other than that, communication with them was pretty easy. They gave us the names and the numbers of whoever we need to speak to through process. The rep we worked with called us a couple of times to find out was everything going well and it was. They did a reasonable and pretty good job. I would go do it again.

Vanderbilt had the best interest rate, and they were offering to give me what I needed. They’ve been very helpful and it was also easy to communicate with them. My experience was great.

Vanderbilt was responsive on every question I had. I talked to two different people and Britney was the one I dealt with the most. She was very helpful on everything. The underwriting process was not long at all. They got back with me immediately. Everything’s good so far from when I dealt with them.

Everybody at Vanderbilt was well-educated and knew what they were doing. We had no issues. Communication was good and everything was smooth. Vanderbilt was the same one that I have with my ex. They were easier to go through with the loan and taking out my ex’s name, and then getting me on my own. I would highly recommend them due to the customer service and the knowledge, and the area and criteria where they work at.

Vanderbilt did all they said and they closed the loan. I didn't have problems with the lending process and it was easy staying in contact with Vanderbilt. They were fine.

I started the mortgage process with Vanderbilt about a year ago. I had an issue with budget and financing, debt-to-income ratio, finding a house that was of value, but Vanderbilt stuck with me the entire 17 months through the process. After getting budget and financing, they said application and underwriting process would finish after two months, but it was already done in three weeks. Vanderbilt very clearly laid out all the terms and conditions of my loan.

I live in Virginia Beach and I financed a home in North Carolina. Vanderbilt was really good back and forth between the seller down in North Carolina and me up here in Virginia in getting things done and with the different things that they needed. Also, they were very patient for me to able to find the time to get down to Carolina to do it. All of the people at Vanderbilt were great to work with and communication was very easy. All I did was pick up the phone. It was like four people that I worked with and as soon as I called and gave them my name, they all knew who I need to talk with and which of the team that I needed to talk with, depending on whatever question it was that I had. I don't think I ever had a question that they couldn't answer and I had very few questions because of the process and how it went and how they explained things. If anybody needs a good company to work with, Vanderbilt would be the one that I would recommend.

Vanderbilt's application process took about a month, which was fine. Everything went smoothly. The person I called to check up and make the loan was very helpful and walked me through the process. They checked up on me almost every other day and we communicated through email. I would definitely recommend Vanderbilt Mortgage to friends and family.

The application and underwriting process with Vanderbilt took two weeks to be completed and everything went smoothly in closing the loan. There were no hiccups. Also, every time I've called, they've been awesome. The customer service seems very well.

Vanderbilt Mortgage worked with us as quickly as they could to close my loan application. The application and underwriting process took less than a month. They gave us a lower down payment and the loan specialist was easy to get a hold of. The overall lending process went really good.

The application and underwriting process with Vanderbilt Mortgage took a couple of months to be completed. It took a while and I wish they were faster. I had been having trouble with my history at work and Vanderbilt helped me with it. They also lowered the payment. The loan specialists were nice and helpful, knowledgeable, and helpful with the stuff I didn’t know. They were responsible and they responded really quickly.

Vanderbilt Mortgage was in constant contact. They called me personally to ask me questions and tell me what all they needed, so that I could get them the information. I always knew what they were doing. Also, I always knew that my loan specialist was working on my loan. Vanderbilt did everything great.

Vanderbilt's application and underwriting process took two weeks or less. They were helping me try to get everything to work to close my loan. The lending process was pretty good. It was just a little difficult because I work out of town, so it was kind of complicated. My loan specialist was good, too, and he was always there to help me. They helped a lot with everything and they answered everything.

I'm very pleased with the transparency of Vanderbilt's lending process. The application and underwriting were completed in 3 months and doing business with them was very easy. They worked with me any way they could. They also provided me with different options to get my other debt paid off, so that way, I could get the home loan that I needed. Communication was very easy as well. They stayed in very good communication with me as far as what were happening at different days. I spoke with so many people and everyone was very thorough, kind, personable, and gave me all the information that I needed that time to proceed with what I needed to do.

My sister and I went under Vanderbilt’s loan and they worked well with us in closing it. It was a lot of back and forth and they could have done a little better. I worked with five different people, so that was kind of a hassle. My sister just moved here in Texas and since we were working with so many different people, they weren't getting that through that it was a transfer and it wasn't a job switch. So, that was holding up our process of paperwork and it set us back a month. Still, everything else was perfectly fine and everyone that we worked with was very friendly. They got back to us within the day when we had questions.

I got calls from Vanderbilt at work and I would call them back and they will put me to the person that had called me that needed to ask the question. As soon as they would ask me for something, I'd get it to them right away. So within a month, Vanderbilt had everything that they needed and as soon as I got them everything, they let me know that I was approved. The process didn’t take very long.

The application process with Vanderbilt took three weeks to a month. Everything went well and it was easy. There was a mix-up in between a couple of people at Vanderbilt, me and my old lady, Melissa. A guy called here the day before and I talked to him. He told me that it was okay for Melissa to talk to the people at Vanderbilt. The next day, Melissa called about something and the lady rep told her that she couldn't talk to her because she wasn't on the list. Vanderbilt could have been more understanding about me working, Melissa being here and having to make the phone call, and me okaying some of the stuff. But other than that, the rep who we talked to was awesome and he kept us well informed. I've been talking to him this past week and he helped us tremendously. Vanderbilt treated us better than the other companies did. They were very nice and treated us like somebody. We appreciate that.

I went through my home builder company to do a loan with Vanderbilt and it was really easy. Everything went like clockwork. Whatever the credit score, once they're inside then it has a whole lot less to do with it. The Vanderbilt representative was also as nice as he could be and he called me 2 or 3 times. He and I corresponded and he talked on the cellphone. The application and underwriting were completed in 2 to 3 weeks and the lending process was very simple. I had a very good experience.

I want to thank in a special to Amy and Vanderbilt, for the help they give me with my payments, she made it easy and she understood my situation that I'm going through. I don't have words to express. God bless you, and we thank you, my mom, my dad from heaven and me we thank you from the bottom of my heart, thank you so much for I wonderful customer services you give me, you a great person and they only have 5 stars. If they have more you deserved them.

We had a nice experience with Vanderbilt. While the application and underwriting took a few months because we encountered a couple of issues, we were approved with a loan fairly quickly. Everything was fairly easy too. We put our down payment down and then we waited and signed the papers. It was also easy getting a hold of the people when we needed to speak to them. We were communicating mainly with the home builder company and they were communicating with Vanderbilt. My husband was emailing someone at Vanderbilt and they got back with him fairly quickly.

Vanderbilt Mortgage closed really quickly, and I love that. But I had to close twice. The first time I closed, I was going to tear my home down. It was great. Everything was cut-and-dried, just right on the mark, and it was exactly what they said. The second time I closed, I had to add in a septic tank, and it was not so great. The home place that I was buying from dropped the price of the home to $15,000. But the Vanderbilt rep was rude about it. He told me that he was just gonna cancel my loan out since I wouldn’t negotiate the price with them. That was kind of rude on Vanderbilt's end because they're the mortgage company and I was telling them immediately that my home price has dropped.

Vanderbilt worked in every possible way they could to help me get things done. The proper paperwork weren’t done when the property was bought and took a little longer than it should have. Once that was done, the application and underwriting process didn’t take very long. Also, everything in the process was smooth for my end. Staying in contact with Vanderbilt during the process was easy. They responded pretty quick. I worked with two of the loan representatives and they were both great people and easy to get along with. They helped me well and how fast they got everything to me was impressive. Vanderbilt has good people to work with, and they work with you just as well as anybody else.

I was quite shocked when we first started looking at homes and then we were encouraged to go ahead and fill out an application to see where we would be at. We went to Vanderbilt on a Friday and we were almost completed with the application and underwriting process by the following Monday. It was a simple process and there weren't too many questions other than employment verification. There were no glitches in the system and we weren't prepared to be accepted too fast. The loan specialists were very friendly and eager to help. Communication was also very easy with them. My wife had questions and they answered them quickly. One of the reps always got a straight-up answer. Vanderbilt is easy to work with and I would recommend them to a friend.

I've used Vanderbilt for a second time and it's been a good experience. The application and underwriting process took only a couple of days. Everything was done within the business hours, went really smooth, and was quick. Communication has been good too. I asked the reps if there was something that they could help me with on my interest rate and they worked with me. They gave me the special rate. I was satisfied with the lending process and I have already got into the home. Vanderbilt has been great and I would use them again.

The Vanderbilt application and underwriting process took about a month to do. They worked with me to get my loan closed in a pretty decent way. Everything worked out fine with me. Everything was pretty much kinda laid out right there. Communicating with Vanderbilt during the process was not hard at all, too. The loan specialists helped me out, and they were always right there. If there was anything that I didn’t like it was the APR. Overall, however, the experience was fine.

The application and underwriting process with Vanderbilt Mortgage took a couple of months but they did a good job of closing the loan. They looked out for me. I had a lady who had to talk to my boss and get everything. So, it took a while to get in contact with him because he didn’t recognize the number but they did excellently. It was easy to get to someone if you know who to talk to and the rep worked with my schedule. It was hard for him to get in contact with me since I was on a base. I couldn’t handle the phone and by the time I get off, they would be closed. So, he had to stay for at least 30 minutes and talk to me. I appreciate that and he did a good job. I felt like I had to reach out extra sometimes but if I missed a call today, someone would call back tomorrow.

Vanderbilt did everything when we got a loan from them. The application and underwriting took about 4 days and my daughter and I signed together. Whenever they need to answer any question, they would text me or my daughter. All of them there were nice. Josh came upfront and said that we would be approved for the loan. He also knew what we have to pay and what I have to have. He did good. Everything was clear too. I'd recommend Vanderbilt to a friend.

Vanderbilt Mortgage always kept me informed of what was going on and things that I needed to know. They were there when I needed a loan and they were there to fulfill my needs. During the lending process, they were very good to me. I just came back from Florida and I applied to get a home. Two days later, I had it. This was my first time buying a home and they did an excellent job because I didn't think I would get a loan to get approved. They helped me out. They communicated with me and whatever question they had for me, I answered them. They were nice and friendly people. I enjoyed working with them and they treated me very good.

Vanderbilt's application and underwriting process took close to two months. The closing was very simple. I told them the challenges that I had, and they found solutions to it. We had a challenge because we had a home that we had to do a deed in lieu on. It is in a very difficult area in Tulsa, and it was getting robbed on such a frequent basis that there wasn’t much left, and we tried putting people in it, and they'd come home and find the thieves in it, and we couldn't do anything. That was four years before that, and so they asked us to do a deed in lieu. The banks wouldn't touch us, as a result of it. They said, "You have to get the company to drop," and the problem I had was nobody could tell me how to do it. Vanderbilt did not make an issue of it, and I thought that was fantastic.

Vanderbilt Mortgage was good to deal with. The application and underwriting took from August until December and it went well. It took as long as it had to take for me to complete all the stuff that I needed and all the necessary things that I needed to bring to them. Also, I went through a loan company and it worked with them. Everything went smoothly. The loan specialists that I dealt with were great too. They were patient with me as I went through the things that I needed to know to go through the process. They also explained the process to me thoroughly and made sure that it was easy for me to understand.

Vanderbilt's application and underwriting process took about a week. They had a difficulty with our work history but it eventually got pushed through. Also, I received emails and up-to-date information. I thought it moved fast. This was my first go-around with buying a home, and it was painless and pleasurable for me.

It was easy to conduct business with Vanderbilt. Their reps were professional, explained things thoroughly and kept me informed with everything that was going on.

We had to apply with Vanderbilt two different times, so it was a bit of a process but that was totally on our end. And all together, they got back to us really quickly, probably within three to five days. If I had a question or a concern, the longest it took for them to get back to me was the next day. Usually, if I called early enough, they'd definitely call me back that day. They worked with us very well. We spoke three times in a week to make sure everything was good. When we first applied, my boyfriend didn't have the work history that they needed, so it dropped how much we were able to put on the loan. And then the rep asked if there was anyone else that I could use, and I ended up using my mom. So, that got me the extra 20,000 I needed on the loan and that was completely her idea, and it worked. Vanderbilt's lending process was easy. Everything went smoothly.

We talked with Vanderbilt about everything that was going on and about the loan itself. The process didn't take very long and it went pretty well. Every question we had, they answered it the best they could. And if we didn’t know something, they pretty much let us know what we needed and how everything was done. If they didn’t know anything, they found something out and they got back with us.

I've had a great experience with Vanderbilt. A guy from Vanderbilt Mortgage called me and he said he was gonna call me back with the information. I said that I was at work and had to go. He said to hold on and that he would me try to get the info for me then. He did and I called him back later on. We went with them instead of the other company. The first guy I talked to was super nice, helpful, very efficient, and to the point. He let me know everything I needed to know. Then I dealt with a few ladies after him and everybody had been really nice. I had property tax exemption and I had not worked it into my loan. And they've been great about that. My escrow would go down and they'd let me know soon what the new note will be. The underwriting and application process did not take long at all.

For me to get Vanderbilt Mortgage wasn’t a problem, but my credit’s better than most people’s credit, so I didn’t have issues. I went in and asked for the loan and the application and underwriting process didn’t take long. The people I worked with always stayed in touch with me. They were always calling me, so I always knew what was going on when it was happening. I always knew what stage in the process they were in. The process went really smooth. I wasn’t in any rush and I wasn’t worried that I wasn’t gonna get the loan to begin with. Everything seemed straightforward.

Vanderbilt communicated well with me in email and even a couple in texts. They kept me up to date with any new update. I don’t think they explain things really well, but that was certainly not a negative thing because my husband and I have purchased several homes already. I also do real estate closing, and I'm familiar with loan documents, so I probably have a little bit more information on some things than some consumers. But, everything was done well.

Doing business with Vanderbilt was very easy. They were very responsive and they kept in touch with us. They worked with us very well and they were quick about everything. The application and underwriting process only took a couple of weeks. It wasn’t long at all.

I would highly recommend Vanderbilt Mortgage. From the time that we did the application to the time that we were approved, it took a week and a half. Everything went very smoothly as far as getting the documents and the loan specialists that we dealt with were very professional. If I had a question or if I called somebody, they called me right back and if any documents or emails needed following up, everything went well. I also always knew where we were at in the process. Vanderbilt's transparency was also really good - they let me know right upfront what the interest rate and the closing cost would be.

The application and underwriting process with Vanderbilt Mortgage went quickly. Ever since we got the down payment, everything got going within a week or so. Vanderbilt was really helpful. We were able to pay it to the best we could until it was complete. Most places really want all of it down right there upfront, and that's always what's hard. Everybody I talked to on the phone was super nice and really helped explain something if I didn’t understand it. There was never anything left over where I felt like I didn’t understand and the rep took the time with me. Usually, with stuff like this, people wanna treat you like a paycheck more than they do a person, but I didn’t feel that way with Vanderbilt. They understood that I work a lot, so they were able to leave me a voicemail. I never had a problem getting a hold of anyone calling back. Everybody seemed to really work with me.

Vanderbilt was really good at what they did. They went out of their way to help me and communicating with them was really easy. They called me and would tell me how it was going. The person I worked with was nice. He updated me on everything to let me know how the loan was going. The process took about a week and a half. They were fast and that really impressed me. I would really recommend them.

Vanderbilt was really efficient with contacting me. I'm hard to get ahold of because it's loud while working and they would leave a message and I would call back when I could. That was really great and they were really understanding with not being able to get ahold of me all the time. The terms and conditions of my loan were explained really well. It was the first time I ever bought anything of that value and they were good. The application and underwriting process took about five days. It didn’t take long. I had to drive like an hour and a half to where I bought the home, so I had to wait till Saturdays or I had to take off work one day to go to do the final paperwork. Everything seemed to be fine with the process.

I highly recommend VMF! They have a team of highly trained professionals that work with you to help you understand your loan. So if you're shopping around for a home loan give these guys call...wish I found out about this review page earlier because every agent I've ever encountered at VMF is A1! Thank you everyone at VMF!!!

Vanderbilt did good. They worked hard to try to get a good interest rate and make the loan go through. The application and underwriting process took a couple of weeks to complete and it was pretty easy to stay in communication with them. But the process could be improved with a little less paperwork. Other than that, the rep we had answered answered all of our questions. She also took care of us and everything we had to do. I would tell others to go right ahead and do it with Vanderbilt.

Everything was great in my experience with Vanderbilt. Conducting a business with them was super easy. The application and underwriting took 6 weeks, but it was more our fault because our accountant wasn’t up to date on things that they needed, particularly a loss-profit thing 'cause we're self-employed. Still, Vanderbilt kept me updated on everything that was going on. I get a phone call from different departments and they would tell me it's the chain of command. Chris was good and while we were waiting on our CPA to get him stuff, he would either email or call me and ask me what the latest was then I would try to relay. He ended up communicating with my CPA to keep out of the middle 'cause we were playing phone tag. Overall, I was told everything I needed to know and they answered if I had a question. They were forthcoming with anything I asked.

Communicating with Vanderbilt as a whole was very easy. However, it took a couple of months to complete the application and underwriting process. We had some speed bumps along the way. There was a point where my original had to go through FHA and because of how long it took them, time ran out for us to be able to qualify for that, and we had to re-apply. That part was not their fault though, part of it was the fact that there was a hurricane and it took some time with getting some documentation.

Vanderbilt put everything in perspective and broke it down where it was a lot easier to understand and it just made it a whole lot easier and quicker because I did what I had to do to get them the information and what they needed. It moved along a lot quicker than I thought it was gonna do and they were spot on with what they're doing. The rep I worked with was a great guy and all the people that called me and I talked to were really nice which made the experience a whole lot easier.

We chose Vanderbilt because of their note and the terms. What we were looking for was working out with them. Everything went pretty well with their lending process and it was very satisfactory there. The communication was awesome and I acknowledged that very much. They called and checked just where we were at with things. They stayed on top of their game, as far as keeping us in the loop of what was going on and where the process was. I would definitely recommend Vanderbilt. For us first time purchasers, the process was hassle free. It went well all the way around.

Vanderbilt made the process easier in getting us into our house. The whole application and underwriting process with them took three weeks. It was very quick. They communicated well, asked for very little information, and what they needed was clear. But the first person who worked on the loan was not as good with the communication. But the two women that I talked to were very articulate as far as what I needed to do, when I needed it, and where to send it. But the guy that I worked with was not as detail oriented. I would send him emails, then the ladies would respond so it may have just been that they were all part of a team and that wasn’t his job. It just seemed like, “Oh, this is your underwriter and this is gonna be the person you’re gonna communicate with." But then he would never tell me anything. The lady was really good at what she did and she was super friendly.

I filled out the application and found out well within a couple of days that I was approved. Then when we did the closing, it went really fast. It was less than an hour. Communicating with them was really easy. It was mostly either through text or a phone call. They either text me and let me know that an email is coming through or I would call them and they would answer right away. If I had any questions, I called and they let me know. They were really good about letting me know if there were some other information they needed and what they needed to get things going. They were very informative and kept me in the loop of everything. I got me a new home out of the loan.

My husband and I wanted to purchase a home. We tried Vanderbilt Mortgage. It was a disaster. We gave EVERY piece of information to this company and still want more. We've talked to five different people and I thought we only had one person. A week ago, Another person from that company called saying we have to update our information because it was old. The end date on the paperwork is three weeks from today. Yea. I stopped it completely. I was extremely tired of talking to random people from that company instead of the person that reviewed our application and talked with us. I never heard from her again.

The Vanderbilt people I worked with were friendly, professional, and quick. The application and underwriting process took about three weeks, and it went well. The application process was also simple. I'd recommend Vanderbilt.

The interaction with the rep from Vanderbilt was good. We signed paperwork and we did what we needed to do. I was impressed that they could take us right through something and they explained what was going on with what we were signing. They covered most of our questions and what we needed to know. The application and underwriting process took a week and a half to be completed. I would recommend Vanderbilt.

Vanderbilt's application process was good and well understood. It wasn’t too long and took no more than an hour. It also wasn’t too boring. A gentleman from Vanderbilt came in. He was very nice and explained everything very well. Communicating with Vanderbilt's people was very easy. As a matter of fact, they communicated more with us than we did with them. We would definitely recommend Vanderbilt.

Vanderbilt Mortgage is very good. They paid attention to my questions and they spent all the time I asked for. I had three different conversations, three different times with three different people and each time I had to talk to them for answers or whatever needed to be done by phone, they were totally professional. They kept me posted almost every three days to let me know what was going on. Once I've submitted my papers, the application and underwriting process just took about a week to complete.

Dealing with Vanderbilt Mortgage has been wonderful. They've been outstanding people and I would recommend them.

I was lost in the process trying to get us a trailer and Vanderbilt helped me out. They got me out of the place where I was staying at. Somebody told me the loan process can up to six months but we did it in three. Communicating with them was simple. I call them and they answer. They did a good job for me and people should try them out.