Vanderbilt Mortgage Reviews

Vanderbilt Mortgage was very quick and efficient. Their reps were very helpful every time I call or when they call me, they were very pleasant and easy to communicate with. It took a couple of days to get my loan approved. I would recommend Vanderbilt Mortgage to anyone else that is looking for someone to finance with.

Vanderbilt Mortgage helped me to get a loan to get our house so I was very appreciative of that. The home loan process was smooth and adequate. Their customer service ladies were extremely nice too. It was a very pleasant experience and I would recommend them.

Everything was smooth with the home loan process of Vanderbilt Mortgage and I had a good experience. I have no complaints with the representatives who have helped me along the whole process, were professional and answered all my questions.

My mother had an old and rundown place. We rode around for something and we picked Vanderbilt Mortgage. The guy over there told us about the county and it was a good outfit. The representatives were nice and explained the types of work and everything upfront. My mother has colon cancer and had an operation. Vanderbilt Mortgage called in time so she had a place to recuperate in. She had an excellent credit so Vanderbilt Mortgage approved the loan on the spot. I would recommend Vanderbilt Mortgage.

The place that I was living at wasn't a good place for my little granddaughter and her special needs. So at first, I was really thankful that Vanderbilt helped me because I wanted to get my own place. But I've sent a paper in for them to take out the money on my bank account, and I had to contact them several times and they claimed they never got it. It's been going out for about two weeks, and I've sent it to the loans department like I'm supposed to. I'm really upset about it because I wanted to do it that way since I don't drive and I had to hire someone to take me to do my bills. But now that they never got the information, I don't know what's going on.

I had a very pleasant experience with Vanderbilt Mortgage. The loan process was quick. Also, whenever I tried to get in touch with their reps, I was able to reach them. They answered all my questions when I called too. Vanderbilt was wonderful. It was great that they replaced the appliances. They were very organized in doing things that needed to be done as well.

Vanderbilt Mortgage was awesome. They’re professional and willing to help to get the whole home loan process done fast and easy. My husband was pleased with their rep. She was wonderful and was very thorough with him on what we're going to need and how long things were going to take. If something was going to hold us back, she was very upfront and honest. The process took about 30 days but even though it was all said and done, my husband would still call back and talk to the rep. She would have to send him to somebody else, but he would always call her. We do our waiting on the place we bought the home from. A month and we were already approved and everything was ready to go on our side.

I've been very satisfied with Vanderbilt Mortgage. The loan process was great, although it’s overwhelming at first. Vanderbilt’s reps were knowledgeable, courteous and very kind too. It's wonderful. I've made a brand new start and they've really been an inspiration to me.

We already had gotten approved with Vanderbilt for our trailer, but then we decided not to do it. Then we found a house and it was with Vanderbilt. We already knew we were going to qualify so it would be easier to go with them. I was surprised that the overall lending process was so easy. Usually, it had to take a month, but getting all the papers probably took only two days. I like how the reps work with the customers and I love how they treat people. They keep in touch and if I have a question, they explain everything. They let us know that if we need anything, they're there. They’re very easy to work with and I’ve already recommended them.

The reps of Vanderbilt were very nice through the phone. I worked with two of them and they were really sweet. We really appreciate Vanderbilt Mortgage for helping with our financing. They explained it easy to us and they were there all the time that we needed them. They also would get in contact with us all the time especially if they needed any information. Our experience with them was great.

The home loan process at Vanderbilt went pretty smooth, hassle-free and didn’t take too long. If it was held up, it was held up on my end. I had to get stuff in to them. Overall, I’m satisfied with Vanderbilt.

We heard about Vanderbilt Mortgage through the trailer company where we bought a trailer. They gave us a list of different places to fill out and Vanderbilt was one of them. Vanderbilt gave us the best option of the two that we filled out. The home loan process went through smoothly and I like it. It was a good progress and everything went smoothly.

The loan process I had with Vanderbilt was long but it was worth it. It went smoother than what I anticipated with the help of very helpful and polite people that I spoke with. I also got help from a lady with setting up to get my bank withdrawals for the rent. She walked me step by step on how to that set up.

This has been my second time I’ve had a mortgage with Vanderbilt. My first mortgage was bought out by them and it was excellent. And then, the second time, we purchased a mobile home. I went to their website looking at repossessed homes. Their home loan process was quick, precise, and very easy. I just talked to a few people and filled out an application. Also, the people I spoke with were very nice. Vanderbilt is very good to work for and has excellent service. I’ll tell my friends that if they’re buying a mobile home, Vanderbilt would be the way to go. They’re very helpful too. There are not a lot of places that give mobile home loans. So, that is one of the pluses about this company.

I went out and looked at Vanderbilt’s, put a down payment and they delivered in a couple of weeks. My interaction with the sales reps was fine and everything went okay as far as their service.

I love Vanderbilt. Their reps were wonderful, very helpful and knowledgeable. They got stuff done and they called me with every update. The home loan process was very easy, smooth-sailing and done quickly. All in all, it was a great experience and I’d recommend them to a lot of people.

The Vanderbilt Mortgage people were kind all the way through the home loan process and they were very professional. Laurie, the person who dealt with us, was very nice and helpful. Everything was clearly labeled and laid out, and there were never any mind games nor any sleight of hand. Any questions we asked were answered completely and quickly. We knew ahead of time anything that we needed to know before the ink went on paper and there was no putting off of any kind of information.

It was an easy loan process with Vanderbilt Mortgage. They let us know what we needed beforehand and we worked very well with them. They were outstanding, very polite and responsive. They are quality people to deal with and very easy going.

We had a good experience with Vanderbilt Mortgage. Our loan process took about two and a half months. It was quick and easy. Vanderbilt helped us in a pretty good way. However, my husband got frustrated a little bit because we have to do payments even without being able to move in the house which wasn’t ready.

I have been with Vanderbilt for a couple of months now and my experience has been good so far. I was buying a mobile home in Cold Spring, Kentucky, and I had five or six options to go with. There was a lady that I was working with up there with buying the mobile home. I asked her who's the good company to deal and Vanderbilt Mortgage was the first option because there was no money upfront while the other company, I had to come up with $2500. And at the time, I didn't have the money to make down because I was in the process of selling my home. So, I went with Vanderbilt , and it's been good so far. I just made two payments.

I'm satisfied with my experience with Vanderbilt. I went with them on the suggestion of the people I got the home from. The officers answered all my questions and everything was okay.

I lost my house in a tornado. The people from the church recommended Vanderbilt Mortgage and they're the first one that I went to. The rep that I spoke to was really friendly, explained all the process and did really good with me. The lending process was pretty easy and it took about 45 minutes, Also, they're easy to contact and they've been great. Whenever I make payments, I go to Walmart.

In getting a loan through Vanderbilt Mortgage, I dealt with two officers and they were both very helpful. I explained to them about my being a first-time customer and they were very polite and patient with me. Any time I had any questions, they were always there for me. They did really well and I was very satisfied. I had a good experience with Vanderbilt and I would recommend to anybody to use their service.

I was looking for a repo, used mobile home because I couldn't afford the new one that I wanted, and I decided to go with Vanderbilt Mortgage since it is the company that does mortgages with the company I'm with. However, I was unhappy with them because one of their representatives would tell me something then another would tell me something else. When I first looked at the mobile home, they told me they couldn't do any cosmetics to it, but I had the understanding that they were supposed to fix it up. The refrigerator that was in the home had an ice maker because I saw that the tube was sticking up, and my daughter had to stay on the case about their fixing things. Furthermore, Vanderbilt and I had the payment set in writing, but before I made my first payment, it went up by $50. According to Vanderbilt, that was because of my insurance. But my insurance was there even before I signed the papers.

This was my first loan and Vanderbilt Mortgage approved us to get the house of our dreams. The loan officer was good and they kept me updated. If I had questions, they explained the options and benefits. It was great experience plus we’re happy with everything.

When I went to get my home there were three different companies to whom my paperwork was submitted and Vanderbilt was the first one to call to start the process so I went with them. Vanderbilt Mortgage got the required documents and then there were a few things I had to do to qualify because of credit card debt. So I paid off all the credit cards to get the house without selling my other home. I have two mortgages that I do so I had to pay off the credit card debt. And once I did that everything went smoothly. I was able to call or email them and I would usually hear back within the same day if not the next day.

My first home mortgage was with Vanderbilt Mortgage. Their loan process was good and everything went smoothly. My experience with their rep was good too. He was constantly trying to call me. Overall, it was a good experience.

The home loan process with Vanderbilt was a little cumbersome. The issue lay on the side of the salesman. I was overzealous because we were told that certain things are going to happen at a certain time but nothing transpired but after we moved on to a different salesman, things went well. They were still looking in Jackson County trying to find information for the George County address of the home but overall I’m satisfied.

The rep I dealt with at Vanderbilt was fantastic. He let me know what was going on, anything I needed to know. He really did me good. Everything went smooth, I appreciate getting me the house, and it was quick. It was a great experience and the rep was really what made it work.

We started out with Vanderbilt Mortgage as far as the loan goes. Their reps were always very pleasant and tried to help us out in any way that they could. And, they explained anything that they felt needed to be explained.

We had an easy and efficient home loan experience with Vanderbilt. They were very helpful with everything. The reps were very knowledgeable and really good. Any question that I asked, they answered it for us to help us understand it better. We did the application and then about a couple of days, they call us back to let us know that we were approved. Then they had to go through each step with each department to get all the paperwork straight. We also went to the lawyer’s office first before they actually bought the home out then finally we walked through. Our first payment was due on August 1st. They called us back to ask us how our experience was with everything and we told them it was excellent.

My home loan experience with Vanderbilt and communication with their loan reps were excellent. They called me with anything that they needed information about and anything they thought I needed. If I called, they call me back immediately and there was no hesitation in it. Also, the most impressive thing was how they were on top of everything and they made the process go smoothly as possible. Everything they did was spot on and it was an amazing experience.

I had a good experience with Vanderbilt. They more reasonable compared to other lending companies and the loan process which took about less than a month was quick. The reps were friendly, helpful, and easy to get a hold of. I had their extensions, and if I needed to call them to see what the next step was, they let me know. Everything was done in a decent order. Overall, it was a great experience.

Vanderbilt did a good job. There was no problem during the home loan process and I had a good experience with their representative. The only time we had any trouble was when trying to find my work records. But they helped me through that process.

Vanderbilt was the best fit for me. The home loan process was easy and whenever I have any questions or concerns, everybody was there. Getting the loan approved and getting it took six months but it was for other reasons why it took so long to go through and it wasn't completely on Vanderbilt's end. Because in order to get from point A to point C, I have to finalize everything. I was trying to make sure I was making the right decision. Also, my payment is going to be auto-draft and today is my first. Overall, it’s a great experience.

Vanderbilt Mortgage offered us a loan and the process of getting it wasn’t that bad. It ran from the beginning of September until December 9th but after we signed closing, everything bad happened. It's been seven months and we still can't live in our house. I've called them several times and I've been trying to talk to them for the last week about moving our payment forward and they still can't give me an answer a week later. It's been one aggravation after another. They said they're working on it, and they seem to be, but I don’t know if I'd recommend them.

I went to a mobile home place and I was just looking for something within a certain price range. They had a used home instead of a new mobile home and it was already set up on a piece of property and said it's perfect. They gave me a list of lenders and Vanderbilt was the first one that they gave me. So they submitted my application to Vanderbilt. Then Vanderbilt immediately contacted me and they were on it. They handled everything and within two months I had the place. I was so glad because I’m a truck driver and I didn’t have a whole lot of time to do things. And what I didn’t get done, the guy at the mobile home place got done for me, which was really great. It went smoother and faster than I thought it would. I am very happy and pleased with my experience.

Vanderbilt Mortgage's service was good. I did most of the stuff through the people where I bought the place at and their attorney handled most of it. It didn't take long once we got everything going and everything went smooth with no problems.

Vanderbilt Mortgage has great, polite, and verified people. Their reps were friendly and helped me walk through the process. They answered my questions too. The paperwork was fine and the approval for the home loan didn’t take long.

It’s our first time buying a home and Vanderbilt Mortgage helped us. Once the FHA loan process started, it took 6 months to put a close on the house because there were some things we had to do first. But the whole process didn't seem like it took that long. The reps from Vanderbilt who I spoke with were good and did what we wanted them to do.

We had already been approved for a house by another mortgage company. However, my husband grew up here and it's his favorite place. We are right next to his family and we know our neighbors where we live. Also, we have two small kids. We decided to head out and look, and we picked which house we wanted. The process with Vanderbilt has been a quick and simple one. They pulled information from us and we sent out paperwork. We heard back from them within a week and they had the lower interest rate for us because we're first time homebuyers.

Vanderbilt Mortgage was the finance company used when I picked out my house. They worked out well and the overall lending process took about three weeks. I was very happy with them and their representative was friendly. They did really well and treated me properly. It was a wonderful experience and there were no major setbacks.

I had a stress-free experience with Vanderbilt Mortgage and I would recommend them to somebody else. I had a good feeling about this company. Their home loan process was pretty easy and there wasn’t very much paperwork. Also, their representatives were helpful. They answered every question that I had and they answered some questions without me having to ask. They knew what they were doing too.

We went to the dealer and my daughter did the application. Vanderbilt Mortgage contacted her within a week after her application. We thought it would take longer but the whole process went very smoothly. We weren’t in a big hurry but they were way ahead of us as far as wanting to get it done. They would email us and let us know what documents we needed and we got those back to them. Nothing was ever rushed on either party’s part. They were also very helpful when answering any questions that we had and the representative managed to work around our schedule when we closed the loan. So the whole process was very good and we were very pleased.

Vanderbilt was the only company I called and their reps were very kind, polite, helpful and friendly. They requested documents from me, which I sent, and they approved it. The house was delivered and it's on the property, but it's not yet started. I need to move as soon as possible, but unfortunately the country permit application was late so I have to wait. Until now, everything has been done right and Vanderbilt is working well. They are a good company and I recommend them.

My experience with the Vanderbilt Mortgage company has been awesome. Every person that has been helping me along this journey have been very kind and understanding. I would recommend this company to anyone in need of financing help. Jessee ** was very kind and as excited for me as I was for myself.

Vanderbilt Mortgage was the best chance that I had. Their home loan process was quick and easy. It took me no more than a week to get approved. Their reps were knowledgeable and friendly too.

Vanderbilt Mortgage has been great and perfect. I’d recommend them to anybody. They’ve financed me before and that was a good thing. Nowadays, it’s rough to get financed. Vanderbilt also called and asked how our experience with their rep Taylor has been. They did common courtesy by calling and checking on things.

Vanderbilt is a mortgage company to go to and they walk first time buyers through the process. They had a special offer due to the credit score and their home loan process was very easy. It’s my first time buying a home and they explained everything very thoroughly to me. They were very good at answering any questions I had, letting me know the process and what to expect and what I needed to ask the home manufacturer. They're very patient, their professionalism was awesome, and had been very helpful. It took me 30 days to close on the home. It went smooth and there were no holdoffs. I'm very pleased with the experience.

Vanderbilt was the closest to me and I saw their advertisement regularly on my travels on the highway. I've read a little about applying for a mortgage before I contacted them and obtained an FHA loan. The entire loan process took a month to complete and everything was great about it. The guidance they gave me was good but not excellent. They could have more time to explain this and that. I was still satisfied though and I was impressed with their reps' patience and time. They asked me if I had any questions and told me to feel free to ask and call at any time. When I did, they returned my phone calls promptly. Everything's good and I was pleased with my experience.

My sister had her trailer financed with Vanderbilt so I decided to sign up with them as well and we got refinanced. My wife dealt with them and she said that they were very friendly people. Although there was confusion with where we'll put the trailer, it’s all right and it also didn’t take long enough to close on the trailer. It was absolutely a good experience. Everything went right and I was pleased with it.

Vanderbilt was the best being offered, insurance and everything, from where I got my mobile home so I went to their office in Hot Springs and did the closing, which took a week to complete the entire process. Their reps were very nice, accommodating and very friendly. They've got my payments for the 1st of each month but I told them that there's no way that I could do my payment until the 3rd of each month and they said that would be fine. They also told me that I can do either electronic or check, but I wish I could just call them and pay by a card, but they don't do that. On the other hand, I don't like electronic because I've had experiences with it before where the place took my payment out before I told them to, and that just really messes me up.

Vanderbilt Mortgage’s home loan process was pretty straightforward. We applied and it was done in about a week. Their representatives were friendly too. We've done a lot of mortgages and the paperwork Vanderbilt needed was as easy as with the others.

Vanderbilt Mortgage had the best percentage rate within the people who I've talked to and the loan process was pretty easy. It took about three weeks to close and it wasn't too much paperwork back and forth. It was mostly at the end where we had all the paperwork all at the same time. The two or three calls from their reps confirming if I paid a few things were quick and non-stressful. We've only had one payment so far, but they’ve worked with us being a little bit behind everything and getting everything started on time.

My experience with Vanderbilt Mortgage was an interesting adventure. There was a lot of paperwork and a lot of things they wanted to know, but I guess that’s standard procedure. I signed about 30 pages but then I found out other people had to sign 200. I was still fortunate. Besides, we had done everything that one day and I didn’t worry about additional paperwork. It just took a couple of hours actually. They also wanted my dad and my mother to sign the papers, but my mother died in 2000. They thought that both of my parents had to sign the papers since the property was in both their names. They were telling me I had to go through probate and get a lawyer. Then somebody told me that in the title, it said "or instead of", so then I knew that my dad was the only one that had to sign. Then I went back and asked them to have the title read.

I just want to thank these two employees from the bottom of my heart. They went the extra mile to help me with my finances. I had called to make arrangements on my loan payment, due to the hardship I'm going through with my daughter and her medical expenses, the stress and just trying to make things work. These two went above and beyond to help me and I truly appreciate this. Megan and Candace truly care about their customers and their families. I'm so thankful to be given this opportunity to get back on track with all my payments. Thank you!!!

Times and finances got tough and Vanderbilt looked out for me when I called and told them the situation. They are very understanding and helpful. Thanks for all you do Vanderbilt and I love my new home. I recommend them to anyone.

When I first found my property, Vanderbilt Mortgage's has their “For sale” sign on it. I called them to get information, and it just went from there. This is the first property I've ever financed and I didn't check any other mortgage and finance company. I paid cash for mostly everything that I bought for the last 18 years. This is all new to me. My loan is for 23 years, but I have the option of paying it off early.

We had recently come onto hard times financially. While working with Vanderbilt (Shannon) we were able to work out the issues. They helped us out considerably. We will now be able to get back on our feet again. The agent that I had the pleasure working with was Very, helpful, informative and courteous with everything. The Lord blessed us with someone who actually had a heart and understood our problems and did everything she could to help us out.

We lost our home with the hurricane and Vanderbilt Mortgage was wonderful as far as going through everything with financing. We're paying bi-weekly. Their rep Cathy was really wonderful. She was very good to us in helping us find a home that we could get and that would work for us. I don't know where we would have been without her. She was a blessing. The loan was a long process but had nothing to do with Vanderbilt or Cathy. We started working with Cathy in December, but it took us about six months to get in.

Vanderbilt bought this home for me. It’s good with their reps and I like the way they have everything so you won’t have worry to about when it was coming out or how long it was gonna be. They said they were gonna do it and it was done. It's fantastic overall.

I went on a Saturday and filled all the paperwork out. Then I got a call on Monday saying I’ve been approved. They gave me all the stuff that I needed to know. The representatives were a smart pile as well. They knew everything that they were talking about and explained everything well to me. This being the first home I bought, they helped me through it and answered almost every question I had. The entire process took a little bit though because I needed the permit and the plan to get done. That part actually took the longest. But everything with Vanderbilt went pretty fast.

Our experience with Vanderbilt has been good and everything was easy. We applied for the loan and we got it fast. I've only talked to one rep right before we got approved and she was asking me all the questions about our life but other than that, my interaction with her was good.

My wife wanted to stay in a mobile home. We were in the market and the people at the trailer place was very adamant about us using Vanderbilt to get us financed. The sales rep initiated the actual contact and he was a very knowledgeable individual on selling mobile homes and going through Vanderbilt. It went smooth and it was quicker than we thought it ever would.

The experience with Vanderbilt had been really good. The process for a home loan was easy. My salesperson showed me everything that I wanted to see and she did a great job. The manager there also did a great job going over everything with us. I’ve had a few questions and they've all been able to answer right off the bat for me. They actually gave me a callback and that's good. They were all really quick to come out here and get the process rolling. The final interest rate was 6.6% and it was pretty fair. They have good customer service and my brother is actually in the market soon to get a mobile home and I’ve already referred Vanderbilt Mortgage to him.

I was referred to Vanderbilt for financing. All I had to do was fill out the paperwork and send them in. And then, they called me with a conditional approval. The interactions that I had with Vanderbilt was great. They were easy to get a hold of. It was a very good experience.

The home loan process at Vanderbilt was a long one but they were fine. I do my payments over at MoneyGram and it's easy. My experience has been okay.

The home loan process at Vanderbilt was good and it went smoothly. My husband did most of the work and the interactions with the reps were done mostly over the phone. They were always there when we needed them and they answered when we had questions. I’m very satisfied.

I'm happy with Vanderbilt's overall interest rate. Their reps were really friendly and easy to get a hold of. They did the paperwork and it didn’t take very long once they did it. It was a very good experience overall.

We were seeking a temporary home while we build and or work on a permanent residence. After looking at rentals and built places, mobile homes, etc. we decided new was best for us for the amount others wanted for their stuff. So we went and picked one out. We filled out an application, and received a call the next day. I'm not sure if the process would have taken longer, because I'm a pushy person and needed a home ASAP. I called them and asked questions almost daily (Monday - Friday). The gal that gathered information was very patient with me and worked hard to keep things moving quickly! They were quick to get conditional approval and then full approval with emails and such. (Although we were reluctant to send things and stalled on a few items, until they guaranteed approval).

Vanderbilt Mortgage was one of the options of lending places whenever we bought our double up. The home loan process went really easy and so far, we've had a great experience with them.

My daughter handled all interactions with the Vanderbilt reps who were considerate and explained things to me. The monthly payments were convenient and there's not much to doing the paperwork. We did everything straight in about three weeks. So far, our experience has been good and I'm satisfied with them.

Vanderbilt Mortgage offered me a mortgage for my home and I went with them. It was an easy lending process and they're really easy to work with. I'm happy with the interest rate and I feel good about their representatives. They also have a great website which is easy to follow. Overall, they've been excellent and really helpful.

I was buying a trailer and Vanderbilt has the best interest. I got a good interest rate but it could have been a little better because my credit score is 847. The home builder handled the process for me and all I did was to sign the papers. The process was fast and I'm happy with the experience.

The place we bought our double-wide house from put us in contact with Vanderbilt Mortgage. They approved the loan and they told us the information they needed. We gave them that, we went to closing and signed the papers. I met some people at the place we bought our house from and we went over what we bought and met some people there. We checked it off and signed the papers.

We went to buy a trailer and there were different mortgage companies that we could choose from on the loan application. The first place I went to wanted a credit score of 575 and mine was 573 so that wasn't high enough. We went with Vanderbilt because we were told that they are more likely to accept the loan application and they work with different credit scores.

Our sales rep said that Vanderbilt Mortgage was going with us. And he asked us to call Matt, the loan guy from Vanderbilt, which we did. Matt was very professional and explained everything to the last letter. We were tickled to death that we got accepted. Our payment is a little high and we're not happy about that, but we're dealing with it because our credit wasn't really good and they were taking chances on us. Everybody from Vanderbilt that I have talked to have been aboveboard with respect for us and our feelings. They were fair with us and answered all our questions honestly. We have them take our payment out of the bank when the money is there. They've also sent us letters and have called us, and they've been wonderful. I would send a friend to Vanderbilt.

I had a wonderful young gentleman helping me today and his name was Garrett. He made everything so easy for our family to help our elder brother who lives in the area of VMF by himself. He has been trying to purchase a trailer home from an individual and needed help in paying the finance company and the loan was in someone else's name. We had no information except the owner who was deceased. Within a few seconds, he found the account and we were able to make the payment for our brother. Thank you VMF for hiring such a nice and competent person for customer service. Being 65 years old, I have had many contacts with customer service and never this type of experience as I did today with Garrett. Thank you, Garrett, for being there today and answering my telephone call.

I got to see Vanderbilt Mortgage on Facebook and I followed them. One day I went and checked them out. I and talked to them and everything and we got approved. I'm also satisfied with the interest rate. We shopped around and found a nice home, but I was kind of scared what the payment was so I found myself something a little cheaper. All in all, we're happy with it.

Vanderbilt Mortgage sent a representative out to check and see how everything was going and how pleased we were. That was very outstanding that they were very concerned about our points of view about the house being set up. The paperwork and then the time frame that they gave us to send the payments in were wonderful. They have been very persistent working with us and it has been good. The first payment was money order and it was convenient for us. My fiancé was also very pleased with the interest rate. The rep that came to the house was asking questions just as she can go with. She was taking pictures on the outside on behalf of our concerns, what was not lent on the time frame that it was lent on and all that nature.

My experience with Vanderbilt Home was pretty good. Finalizing everything and getting approved didn't take very long and it was easy. The reps were all good, too, and pretty much did everything for me.

I enjoyed my experience with Vanderbilt Mortgage 100%. Everything was great and everyone I talked to was very good. Their representatives have no attitudes like some companies have. They were easy to talk to. You could ask the same question over and over or ask a question that doesn't make any sense, but the representatives who call will work with you. I got all the information I needed such as what I had to send in. I thought the interest rate would be lower than what I have, but it's not bad.

Everybody I've called and talked to at Vanderbilt has been really helpful and nice. The mortgage process took ten minutes. I was approved and after looking at the numbers for about a week, I got everything figured out. Also, their representatives called me every time with updates. They gave me new information and answered all questions that I had. Furthermore, I am happy with the interest rate that I ended up with. Vanderbilt made the experience easy.

I've known about Vanderbilt a long time ago and we got two trailers from them as we heard they were good. The representatives were excellent. You can deal and get along with them. The mortgage process took about a week and it went through great. I'd recommend them.

Vanderbilt was easy to work with and I had an excellent experience with the rep. Also, the home loan process was great. I would recommend them.

My information was sent to multiple lenders, I got responses back, and Vanderbilt had the lowest interest rate which was nice. In addition, the home that I had before, that state account was through Vanderbilt. So I was already familiar with the process there. The processor, the underwriters, the caseworkers also kept in contact with me and returned phone calls to keep me in the loop when it came to the loan itself. There were some hiccups that we ran across but there was nothing the lender or I could have done about it. It was some stuff with the property that I was purchasing. That took a lot longer than what I would have wanted it to, but for the most part, everything went through fine. Vanderbilt Mortgage did really well. I really liked the fact that if I called them with some concerns and someone needed to be notified or involved, Vanderbilt took it upon themselves to reach out to them. Everybody was on top of everything.

The home loan process at Vanderbilt was very easy. They didn’t give us any difficulties and it went very smoothly. We worked with the manager, mostly Ken, and then Wynona, who was our sales person and she did really well. She spoke mostly with my husband about the loan and whatnot, and he didn’t have any questions about it. For being a first home buyer, everything went well for him. They were able to handle everything very quickly. We told people to go and buy, not just the home, but the mortgage company was very good where you can find people. The experience with them was excellent.

The entire process at Vanderbilt Mortgage was very nice and easy. It took less that 30 days and it seemed like everything fell right in place. The reps were always polite, helpful and very understanding.

The home loan from Vanderbilt Mortgage was good. The bank called me all the time to do what I would like and update it. The process took about 15 minutes and they didn’t really ask any questions. They got along with me right away. Vanderbilt agents were good and very nice over the phone.

I like Vanderbilt. We went through a normal thing for our home loan with them. We just filled out the papers and we never had any problem with them. They always kept us up-to-date on what was going on. And whatever questions I had, they would let us know with an answer. Also, they did whatever they said they were gonna do. I’m very pleased with my interest rate and the payments for our entire mortgage are reasonable. I would do it again.

Vanderbilt is good and their representatives were all friendly. However, it took about three weeks or longer for a third party to come out to get the land surveyed because we live in a rural area. But other than that, everything was fine. The process was somewhat timely.

I submitted an application to Vanderbilt and they called me. I was going through three houses that I wanted, and the rep told me to break down how much the cost and the down payment were. He was very helpful and patient, and he didn't rush me to make a decision. They broke everything down to where I could understand it more. The interest rate was fine too. The entire process took a week and a half. It took a little while because of the papers I strictly had to have and the bank didn't do it right, but the payment was real easy. Vanderbilt drafted it out of my account so I didn't have to worry about it. I would recommend them.

My mom bought a mobile home and she told me about Vanderbilt. I did the application and provided the proper paperwork. Everything else was taken care of and things went swimmingly. The process was quick and easy and I do the payments over the phone. Their reps were great as well. I was having an issue getting on using my phone, one of the guys there hung out with me. We were on the phone for about 30 minutes until that issue was solved. Currently, I’m trying to use a different password than I originally set up. I'm just getting started with Vanderbilt but I'd definitely recommend them at this moment.

Vanderbilt Mortgage was more willing to help than anybody else. The loan process was pleasant and easy. The Vanderbilt lady that helped me finance through the company did much of the work for me. I got approved but it wasn’t exactly what I wanted. But Vanderbilt worked with me and I went from there. I'm not too happy with the interest rate but I'll take it for now. Also, it's easy to make payments on the loan. I send money by mail because if I did it automatically out of my bank account or online, I tend to forget it. So they send me a paper reminding me and I like that. Overall, everything went as planned, from finding what we wanted to getting approved and making adjustments.

We were down south a few years ago and we were looking for a home. We went to a few places and ended up at Vanderbilt. It was the best one as far as financing in all its concerns. It was beautiful during the home loan process and the Vanderbilt representatives were very pleasant, did everything they could to help us and to the best of their abilities explaining things to us. They were excellent and have a lot of suggestions. They are the person who sticks to their word and if they say that they'll try to do something and have it done at a certain time they will certainly do that. This is my first time as being a home buyer and they were very helpful. If there was something that you didn't want, they did not try to talk you into it. I would recommend Vanderbilt to some friends. And as for making my payments, I do it through mailing.

Vanderbilt Mortgage was the first name that's come up and seemed like a great deal. The process of getting a mortgage went quickly and I'm happy with the interest rate. I've had a great experience with them, and so far, I've been pleased with it. I'll recommend anybody to Vanderbilt Mortgage.

I bought a home in Jasper, Alabama. And the people I bought it from who were talking to me were dealing directly with the people from Vanderbilt. But I called Vanderbilt a couple of times to make sure what they were asking was correct and their representatives were very knowledgeable. Overall, the home loan process was easy and the people at Vanderbilt were very easy to deal with.

Vanderbilt Mortgage is good enough for me. I have them in another house and I had no problems with them until right now at least. I just wanted to change the date the payment comes out, which is the only problem I have with them. Other than that, I didn't have to do with them. I just pay my bills online and go on.

We went to the dealership and they recommended Vanderbilt, which was probably the best one. We put in for the loan with them and they approved us. We filled out the paperwork, signed it, and closed on the fourth of May. I also talked to the reps a few times on the phone and they did well. However, the interest rate seemed a little high.

I applied for a loan from Vanderbilt Mortgage through the place where I got the trailer from. The people there talked to Vanderbilt and took care of it all. When I spoke to Vanderbilt's rep, the lady was real nice and she told me how much my loan was gonna be and when it was due. Vanderbilt approves people and they approved me even though my credit isn't all that good.

Vanderbilt Mortgage was real good with us, and easy on giving us a home. The reps were so nice and polite. When we're having trouble, we give them a call and they answer everything real good. We're glad because some don't even give an answer, and they weren't snobby like Green Tree, the mobile home we had before. If you're one day late, Vanderbilt doesn't call and ask where their money is and tell me to pay right away, like Green Tree did. Although Vanderbilt's interest rate is a bit higher, it's okay because we can pay it. I like them.

Vanderbilt's process was longer than I really anticipated because of the particular type of loan that I had. I was in the middle of switching jobs when I started, so that lengthened the process a bit as well. But everything was great with the representative I worked with. I called them up and anytime I needed something, they would let me know in a timely manner. Overall, it was a good experience.

Everything went really smooth with the application with Vanderbilt but it took so long. Once I started, the whole process took four months. I do a list of what I needed and they sent a list, and another. It kept getting added to once or twice. It seemed like paperwork kept coming and coming instead of all at one time for me to get everything together and send it in. It took three months for me to get everything together. Other times, it was something different like why I had this on my credit and then I filled it out and sent it in. Sometimes, it got misplaced and I ended up having o resend the paperwork. But that was the only thing and after that, it really wasn't them. The guy checking everything and he kept saying that he wanted more verification.

I was looking for a new trailer and Vanderbilt Mortgage accepted the loan when we tried to get the loan from them. My daughter had bought a house and she knows about the loan process so she was helping me through it and then the lady that I was getting the trailer from guided me through it. So, it was painless, easy, simple and worked out great.

I don't have any problems with Vanderbilt and the experience was good. They were willing to work with me as far as purchasing my first home. The representatives was exceptional and we had good communication. I haven't had any issues and they’ve been doing good so far. I haven't had the best experience with the trailer place that I purchased from, but Vanderbilt told me that if the trailer place don't fix corrections as far as the home, I can reach back to and let them know to try to get that going. It’s great that they're hearing me out instead of the actual trailer company.

The home loan process at Vanderbilt Mortgage was stressful at times. There was a deal that they gave us which ended up not going through for them. They called us and said, "Congratulations, you got the house." It got everybody amped up but that wasn't the case so we had to find an alternative route to get it. We were going from one person to the other. It wasn't that damaging though. But overall, it ended up being in our favor. I have nothing but good things to say about them. They helped to give us peace of mind because there was no worry that we weren't going to get the loan. They wanted us to get it and they did everything they could to make sure we got it. So, you could tell that they cared about their customers. I recommended them to people.

Vanderbilt was the first mortgage company to approve us. Their reps are very helpful and I can tell a friend or a family member that they can go ahead with them.

Me and my husband were looking for a mobile home and we asked our realtor what loan company would be best for us. We told them our situation, where my husband was working and that I'm on disability, and we were told that Vanderbilt Mortgage would be best. We went online and did the pre-application and pre-approval application and then we were contacted within 10 days. We got approved and our realtor went ahead and approved everything. Then we contacted Claudia who was the main person over us. She went with us and helped us every step of the way and with any questions we had. Whenever we contacted them, they got back with us within 24 hours. Our interest rate is kind of high but right now it's fine. I would recommend Vanderbilt Mortgage to a friend.

Vanderbilt was fine but it was a lot of footwork to do to go to them but understandably that's usually how the market works. Other than that, the people were generous and respectful. They gave me plenty of time to get the paperwork together. They didn't pressure me. All the representatives and people that I spoke to personally at Vanderbilt didn't give me any trouble. They're quick to get anything I need out to me, like the homeowner's insurance. I was sure that the homeowner's had been sent whenever it was set up. But, I don’t think Clayton Homes sent it out like they were supposed to because they were in direct contact with my insurer. But we got all that stuff squared away. I called Vanderbilt and they got it taken care of.

The Vanderbilt representatives were good and did everything they could do to help me. Getting approved wasn’t very long but I really didn’t have much credit and that’s what took the longest which was my fault. I would like the interest rate to be lower, though.

Vanderbilt Mortgage told us they were to get the homestead exemption to remove the taxes from off the mortgage note. But, every time we try to pay the mortgage, I'm not able to get the homestead exemption. So we end up having to pay more than what we should be paying. They were some great people. However, they said that it was going to be a quick process, but getting the tax form and endless thing here with the homestead to get the taxes took off of it was running me in circles and we were running back and forth from the courthouse to the assessor's office. Everything was good until that knowing the position were in and Louisiana got flooded and everybody needed trailers now.

I got a loan from Vanderbilt Mortgage. I have a mobile home so my interest would be higher than the national housing average, but I'm okay with it. It was stressful at the time I was getting the mortgage because I had to repeatedly send all of my information to several people who I got transferred to. And some of the paper works that I collected had gone out of date several times in the process which means I had to continuously keep getting pay stubs, reprint W-2s, and reprint summary reports for my checking and savings. I had to renew all that information every time I switch people. What they were asking was simple, but it's easy to ask for something when they don't have to do it. I had to do it up to five times. One person should be assigned to one person. And if there is a team of people, they should all have access to a group folder. They can use a Google file or folder. Synchronization is needed between people working on one person.

My father loved Vanderbilt Mortgage. We talked to the lady who welcomed us and she told us how to setup our payments online. Then we pay our monthly mortgage on the first like we're supposed to. We don’t hear from them very much but they're great. They get you your paperwork on-time and every time I've talked to someone on the phone, they were very nice.

I applied with my first house and the Vanderbilt Mortgage woman that came was nice. I'm impressed with the loans I had with them and overall, it’s been a pretty good experience. I’d recommend them.

There are options that were offered to us. We had tried a bank but they needed a large down payment. So, that was a plus in going with Vanderbilt Mortgage. There was a list of documents. It's pretty nice. However, we did have a problem in getting a price for all. I don't know if it was Vanderbilt's responsibility, but we got several different ones before we got the right one. I dealt mostly with the rep named Chris and he was very helpful. When we did have a problem with their prices, he was very good to get back with us and let us know what was going on. He was very good to work with us. All in all, everything went really smoothly.

The people at Vanderbilt Mortgage are really nice. My husband works three shifts and it was always me talking to Vanderbilt on the phone. So far, everything's been real good. The process was easy especially with them being really helpful and professional. Considering we've not been here long so I didn't talk to them that much. But any kind of questions we had, they were always there to answer them.

The home loan I had with Vanderbilt Mortgage went fine. Everything went very smooth and was processed timely. Also, everybody that I spoke to was very friendly, helpful, professional and knowledgeable.

I got a chattel loan and gave Vanderbilt my W2, pay stubs, and a copy of my driver's license. Once we got the paperwork in there, it didn't take long for it to go through. In about three weeks, we signed for the house. However, the interest rate on my mortgage is higher than what I would want to be paying, and it's because it's a mobile home. As soon as I can refinance it, I want to. But other than that, the overall experience was easy and quick.

Our home loan with Vanderbilt had been a long process with a lot of steps and repeats sending paperwork. We returned some paperwork and they’d turn around and say they still needed it when we had already turned it in. It was a continuation of needing this and that so it took at least a good three months. I’ve got three foster babies so that’s the least of my worries. However, my husband might have had an issue with one of the representatives but the representatives were all decent. In the end, we were able to move in and Vanderbilt got us there so it’s all good.

I got the initial paperwork from Brandy in Charleston who started the process and then I started talking to a person at Vanderbilt who told me about how to deal with certain questions about down payment and the fact that I had taken a loan to clean up several other loans and put money on my account. We worked around that. We bought our house 35 years ago, and it took us so much stuff to get going in the beginning but they stuck with me.

Somebody else that I knew had a place also used Vanderbilt Mortgage and they told me about it. When I saw the home that I wanted, I called Vanderbilt. I was nervous because I didn’t know if I’m getting the home loan. When I was 24, I had stroke. I lost my speech and I was paralyzed for four weeks. I lost my job and had to go through everything over again. I had to get my mom to do it and understand the numbers but it was pretty good. The representatives were professional and knowledgeable. They went in, got in my home and the home loan was mixed with the insurance. On top of that, the payment's right. So I hadn't had any problem at all. I would ask anybody to use Vanderbilt. I’m really loving my home.

The home loan process at Vanderbilt took way longer than what we expected for it to take. The whole experience took about a year and we were not 100% satisfied with everything. But at the same time, we thank God that everything got taken care of at this point. The person that was working with us would always ask for more paperwork and would not do whatever it was that she needed to do. Also, we would always expect to get a call back from her but we always ended up calling her for updates.

We lost our farmhouse in a fire back in 2015 and Vanderbilt was able to help us finally replace it. I was scared at first because I didn't know what to expect from them but the process was smooth. They told us everything that was going on, what needed to be done and they were upfront. Their representatives were really informative and it was a good experience. If we had to do it again, we would definitely do it with Vanderbilt. We heard a lot of good things about them so we gave them a chance and they worked with us.

I had a good experience with Vanderbilt Mortgage and I didn't have too many issues. It took me a little longer than seven months from start to finish. We applied for the loan and got approval. Over about three months Vanderbilt was asking for documents they needed and then we worked with the mobile home company. Whenever the rep needed any kind of paperwork, she let me know right away and we got it to her. I thought the interest rate was pretty decent and fair with my credit score. It was also easy paying for our mortgage every month. My account is set up online and I just sign in and pay the bill. My homeowner's insurance is covered in the loan too.

The company we worked with to get our mobile home had a list of four loan offices. They said that the one that they have the most success with is Vanderbilt. So we picked two different loan offices, Vanderbilt and another one, to get a second opinion so we'll know we're not getting overpriced. The other place won't even give us a quote if our credit score was below 720, which is crazy high. They turned around and pretty much said they won't help us. On the other hand, everything went smooth with Vanderbilt Mortgage. They gave us options and let us know different ways of going about and doing our home loan. It was all pretty well laid out and explained to us first-time homebuyers. Then they helped with the insurance along the way as well. We would recommend anyone else buying a home to look into Vanderbilt.

On several occasions when calling to make a payment I have underwent a series of questions and I mean personal questions... I know that my payments are late and I know I don't have the best history of making my payments but I should never get told I need to get a job. I am a stay at home mom. My husband works and I get child support. This was on our application from the beginning.

I sold my home several months ago and through no fault of mine Wells Fargo would never close. I finally sold to a cash buyer and the slugs at Vanderbilt couldn't wait until the closing so they threatened to foreclose. I was told by Heather that I had to pay so much of the arrears or they would begin the legal proceedings the following week. I got the certified letter the following day stating that I had until the 25th of May 2017. They wouldn't lie now would they.

I had to go in and fill out paperwork at the mobile home company for my home loan with Vanderbilt Mortgage and Finance but it was pretty much simple. I left it all up to them until they got me approved. It was a fast process which took inside of about a week. Then the payments come out of my checking account.

My husband did all the paperwork for the loan with Vanderbilt Mortgage and the rep that he spoke to was very courteous, and always responded when we called him. It was easy and the whole process took about five weeks last year. We do automatic payment so I know I'm never missing a payment but I wish the interest rate would go lower. Other than that, it was a good experience and I highly recommend Vanderbilt Mortgage.

The home loan process with Vanderbilt was pretty clean. We got the approval and then went and chose the home that we wanted. The biggest problem was I'm a first time buyer and didn't understand certain things. So, I had to ship a couple of papers over a couple of times because I wasn't getting what they were asking for. But they were extremely responsive and very attentive to what we were asking. The process took 29 days and exceeded what my expectation was. When I walked in to talk to the guy who set me up with Vanderbilt, I told him if I can move in 30 days, I'll be happy.

When my daughter and I bought our home, it was financed through Vanderbilt. But I hope the interest rate was lower. The payment is quite large. I’m paying more interest than the principal. And I’m probably going to refinance.

I knew of Vanderbilt because my parents have their mortgage with them. The housing company that I was going through helped me set it all up. Vanderbilt was able to get hold of me and made it very easy and the process was straightforward. Everyone I spoke to was great, friendly and knowledgeable, helped out with anything that they could.

Everything is nice with Vanderbilt and their reps did a good job. They were slow fixing everything up, but they got here saying, "Yup, I'll fix." And they're easy to get in contact with. Plus, I'm absolutely happy with the interest rates.

Vanderbilt qualified me more than the others did. My experience with the loan processor whom I spoke with went smoothly. The processor was knowledgeable and kept me informed. Overall, I'm happy with the interest rate and the mortgage that they provided.

I liked that Vanderbilt didn't have to have my land for security. It wasn't the easiest, but it was the most convenient for me. The easiest would've been to go on with the government. I could’ve gotten a VA loan for about 3.2%, but the government had to have a collateral of my land and I wasn't willing to put that up. Vanderbilt just wants the house back. The overall process took a month because I had to have some land work done before I could have the trailer moved in. I wasn't going to put it on an uneven piece of property. They worked with me on that and I appreciated it. I doubt that the government would've done that. I had recommended Vanderbilt because they did everything I asked them to do. The people who I worked with bent over backwards to help. They also gave me papers to read and the interest rate that I'm on is okay for right now.

The process of buying the house was fine. However, the quality of the home and the workers installing the home were definitely not what I thought it was going to be. It's been horrible. There were about 15 different things that had to be fixed with the house. They've had maintenance get out there multiple times fixing stuff. We had to have the plumbing redone three times. The septic tank on that property is uphill and the guys who did the install on it were not the best quality of people.

We were looking around and when we found the house, we went and talked to our sales reps at the Oakwood Homes. They were nice and they explained everything. They were supportive and they answered our questions. If we had any problems we could call them. It took us a while to get the house but we got it and we’re so happy. We had to sign a lot of paperwork but it was worth it. A lawyer representing Vanderbilt explained about the insurance that had to be combined with the house payments. In case something happens to either one of us, then it will be paid off. I’m glad we got the insurance through them. My mom always said that when the time comes, you have to go but at the same time it’s nice to be prepared.

The beginning of the process was fine. Once we were told that we had gotten the loan, they had to come and appraise our property. Things were done backwards and the appraiser should have come out sooner than they did. They said it ain't because he was busy but if he did it, he wanted to and if he didn't, he won't.

The home loan process at Vanderbilt Mortgage was very easy going. It was also pretty fast. From the time that I went house shopping to the time that I was in my house, it took me about a month. Also, everyone I spoke to throughout the process was very informative, helpful, friendly and courteous. They explain why things were taking time and where we were gonna go each day every time that they would call. No matter what kind of question you may have, they have the answer to it and they can walk you through and explain what’s going on even if you can’t see it from afar. They were also very nice and outgoing people. They really knew how to keep my spirits up even though I knew it’s gonna take some time to get my new home. They just kept pushing and pushing and pushing me until we finally got through to it.

The home loan process experience at Vanderbilt Mortgage has been good. The representatives I worked with were very helpful and they answered all my questions like they were supposed to. We were never on hold and before they were finalizing everything, they would keep us in touch. When we did the closing, they answered all our questions so they were pretty fair about everything, and their expectations. I’m happy with their interest rate. Easy payment process, I just call it in with my checking account although the entire process took a month. They’re good. They’re professional and I’m satisfied with their services.

Overall experience with the home loan process with Vanderbilt was good. Aside from the interest rate is a little high, I had no problem with the financing and everything else was okay. I gave all my information and they did the rest of it. Didn’t take long to get approved and only took about a week. They were very courteous and no problem at all.

I had good dealings with Vanderbilt Mortgage and the loan process went very smooth. They worked with me in every kind of way that they could. We had a little issue with the carpet. And they came right out, replaced it and did everything they were supposed to do. I've been recommending them to a few people.

Our experience with Vanderbilt was good. We went to Vanderbilt first and then we reviewed a couple other companies, and then we went back to them. We’re satisfied with them. The home loan process took us a long time. Their representatives were courteous and helpful, though.

The loan process with Vanderbilt Mortgage was done remotely and everything went smoothly. My credit was good and my payment is $1030 a month, which is reasonable and way within my means. Their reps were great and were really easy to work with. And there's no problem in getting the same process. Everything was really kosher. However, I may refinance in the future and use my VA benefits to knock down about 3% interest since I only took a loan of the house. I own everything else like the property, the shop. It's all one acre. So, I got to have equity with the profit I would gain once I get my landscaping redone because they tore up the place in around here.

The young lady that was handling my paperwork was on point. She kept me informed and told me what she needed. My loan officer also worked everything out and made sure I got what I needed. Vanderbilt was easier to use because they were familiar with the dos and don’ts for the type of house that I was installing. There are some lenders that don’t do it for pre-fab or manufactured homes and they did. They made the process very easy. But the interest rate I’m gonna try to get lowered. My experience was pleasant and great. I couldn’t ask for a better experience.

The home loan process with Vanderbilt Mortgage was dragged out. Their reps were friendly and seemed to want to help but every time I turned around, I had to get something else because they didn't tell me everything at first. We started it at the end of September. We were having to move out of our place by December 1st and were supposed to be closing in our house by Thanksgiving. But it ended up being a month later because they kept coming up with something else we had to produce. They knew about it 'cause we had told them several times. I even offered to pay more of the overnight fees or whatever I had to do. It pissed us off because we had to live with my mom and dad for a month. And I'm 40 years old. It was ridiculous.

My wife and I have both come out of bankruptcy. She had lost her home to a previous divorce five years prior to that. I did, too, so we were getting our credit reestablished. We have tried for two years with different places and Vanderbilt took a chance on us. We like the idea that we’re able to pay a little more on our payment when we’re able to and they’ve worked with us well. We enjoyed them helping us out. We’ve just settled in our home and we’ve been in it for four months now. We were blessed with Vanderbilt and we’re happy with the home.

Vanderbilt Mortgage was set up through our realtor. Their reps were all very helpful. Everyone was very cooperative when they did things for us. The overall loan process took a couple days because we had some issues, but that wasn’t a long process at all. It was a very smooth transition and we got excellent service. We never had any problems. We’re also happy with their interest rate. I’ve made our payments online. I would prefer to be able to use my debit card, but it only gives me the option to do a check which often seems to take three or four days to clear. Another thing about using online is I'd like to pay additional towards the principal and it doesn’t give you that option.

Everything was explained ahead of time and there were no surprises. Vanderbilt's reps were excellent. The experience has been great and I would recommend Vanderbilt Mortgage to anybody.

Vanderbilt Mortgage was very thorough in letting me know what I needed to do to secure the loan. They worked with the mobile home people who I was getting the trailer from. Then, they got back to us and let us know what our status was when we were trying to purchase a home and even after that, they had follow up calls. The entire process just took about 90 days. Also, whenever I had any problem since I got the home, they were very fast at repairing and sending out their technicians.

The home loan process with Vanderbilt was stressful. I know everybody who needs to buy a house is like that. Everybody tells me the same thing and they want this and that and you have to go through so many steps. I wasn't working at the time because where I worked went out of business. I also had just gotten back from a vacation and I hadn't had the time to go look for a job. But my credit was excellent. They checked it and it went through okay. But it kept going back and forth. I had to have papers they didn't have. They tell you all that they need and you think you have everything ready. You give it all but then you have to have more, over and over again. It took us two months to do it and that was too long. I should have made sure I had my job back first before I even did it. It would have been 10 times easier and I wouldn't have to go through so much stress.

We had a deed issue somewhere down the line. We got a quote from a couple of other and Vanderbilt were the best out of the three. The home loan process went pretty smooth. The salesman pretty much handled everything. I had to provide him with the documents for the mortgage like tax, income, mail proof, proof of income (my wife has disability), W-2s, 1099s and they pretty much did the rest of it. Vanderbilt is also a little bit quicker in getting it approved than the other ones I had before this. From the pre-approval until closing was a couple of weeks. We just did a home-only loan and we didn’t have the deed work and all that to go with it. Payments is also auto online.

The home loan process with Vanderbilt Mortgage was easy. They did everything and we just had to turn in what we needed to. The process was time-consuming but there was a lot of stuff that goes into it so it was understandable. It took a little while but the approval was in a couple of days. Everyone we worked with was nice and informative. However, the loan is a new construction and considering how young we are, the interest rates are hard and awful. I wish they would be a little better but I don't think that's exactly their fault.

My experience with Vanderbilt was fine. They seemed like the right company to go with and so I went with them. The process of getting accepted for the mortgage wasn't long and everything went without any hitches.

My home loan with Vanderbilt went through sooner than when I thought it would go through. It took about 4 weeks, which wasn't long, not when you put $3,000 down for it. I'm satisfied with them and my new home. I got a mortgage for 30 years but I'm thinking of paying it off in 30 to 36 months. Closing the loan was all done on a screen and the rep who took my loan was really nice. If I had problems and I'd call him, he would call me right back. I thought I could I get my home through the real estate and banks to finance companies and Vanderbilt is better by far than them.

I’m very satisfied with Vanderbilt Mortgage and I haven’t had any problems with the home loan process.The representatives seemed to be very good at what they do. It was super easy because they explained everything as they went along. We went through the long process in 30 or 45 minutes. If we’ve had a question, they’ve been willing to answer it. It was perfect but we could use a little work with the interest rate.

A friend went and looked at trailers. Though they didn’t buy, they told a couple of people to go look at them. We went in, talked and finally came to an agreement. Everything went well and they got us in with Vanderbilt. During the loan process, we went through all my credit to see what I owe, sat down and figured out what and how much I could pay with the money I was making. The whole process took about two months. If something came up, we go over it again. They made sure everything was good, neat and clear, that’s what I was pleased with. They really worked with me. If I couldn’t get no one, they will always call me back. I never had a problem with them.

Vanderbilt called me and let me know that I was approved for my home loan. I was happy with the interest rate. It was a little bit better than what I was expecting. I've made payments and dealt with them on the phone. That has been very pleasant. They've been really courteous and helpful. So far, they've been great.

The home loan process went okay. Except we didn’t know what to do as far as with the tax from the county. We did a complaint on the Vanderbilt representative that we’ve worked with because we were charged $1,000. They broke the module before getting in touch with the county and we had to pay $1,060. We were penalized. We weren’t responsible because when we first went in, that was the main thing that we told them. We didn’t want to have anything to do with getting tax from the county for the module. We wanted them to do everything and that’s what they agreed with but at the end of the day, it didn’t happen.

Home loan process experience with Vanderbilt was good. A little slow, but other than that it was pretty good. Their representatives were good, helpful and answered all my questions through the whole process.

The process started when I had the interest in the home that I had located. Signing up and getting approved were all done through Clayton Homes which is where I got the house from. And because of my credit, Vanderbilt was the only one that would accept me. The rep from Vanderbilt was very easy and I didn't have any problems. If I had questions, he answered it. There were a couple of questions I had that I didn't always get the answer from the person actually assigned to my case, but I did get an answer. They were very helpful.

Vanderbilt was very professional and patient. They worked with me to get my loan approved and whenever I call them and if it goes to their voicemail, they are prompt to call me back. I've worked with different people throughout the process and they knew what the situation was. I had informed all of them what was going on. They did what I wanted them to do and they were very understanding. So I am very happy. I love them and have recommended them.

It went smoothly and there were no unexpected surprises. It was an FHA loan so it took a little bit longer. The interest rate was great and the representatives were also good. They were appropriate, very polite, respectful and helpful. But there was one redundancy, sometimes I’ve sent in the information and they would request it again. I will go ahead and resend it because I don’t know if they lost it, it just didn’t get there or the error was my fault. It happened twice. And I would deal with two or three different people. One person would be assigned as my loan officer and then I’d get another one and then another one. They’re saying the same and do repeat what was sort of bouncing back and forth. I don’t like that. Now, I didn’t care too much for it because one may not be aware of the information I gave to the other one. I like just dealing with one person but in a big organization, I don’t even know if that’s possible.

Been working with Clayton homes and Vanderbilt. Was approved for the (mobile home) loan about to close and they kept wanting more and more information we had already gave them several times. Well now that work has slowed down some our checks isn't quite as much but we had already been approved. Now they denied us saying our income isn't high enough. This has not been a good experience at all. We have already forked out a couple thousand dollars for different stuff like perk test, surveying the land, etc just for them to refuse us now. What poor service. I would NOT recommend them at all. THEY SUCK.

The experience I had during the home loan process at Vanderbilt was not the best. The sales guy was great, but the manager at the store was extremely rude and hard to get along with throughout the whole process. He's also the one who orders out the contractors to do stuff for the deck, the plumbing and electrical, and there's stuff that hasn't even been done to our house yet. I haven't even gotten our loans fixed for three and a half months. Now, we're looking to try to get the process through our home bank.

I was looking at homes and told that mortgage to be paid in homes was alright. I used Vanderbilt Mortgage. I liked their process as there was no paperwork and everything went to computers. Their representatives were very nice and explained everything really well. I found the mobile home I liked with the price range that I would like to spend. They ran my credit, saw everything was good and we got things started. It went smoothly for me.

We’re first time home buyers and when we got our home from Clayton Homes, we used Vanderbilt Mortgage. What I liked the best about Vanderbilt is that it wasn’t an automated process. We've talked to them several times and they’ve been polite. I’ve had a lot of questions since I’m a new owner, but they’ve been quick to answer and not put me on hold. If they didn’t know the answers, they found somebody that did. They were also upfront with all the information I needed. When I got the loan processed, there was a lot of paperwork but that part has been great. They have been very professional and helpful.

We've had our mortgage with Vanderbilt since October. When we started the process to try to buy our home, it took a year to get everything down. That was the Clayton manager Jamie's fault more than the mortgage company because they were trying to add $30,000 of land improvement onto our loan. We could only get a certain type of loan, and it only allowed for $15,000 worth of land improvement so it wasn’t the best deal we ever got.

Everything went pretty smoothly with Vanderbilt Mortgage. Their loan process wasn't hard and our salesman as well as everyone in his office were great. We can call and they help in any way they can. We had an issue last week and they were all on it.

My experience with Vanderbilt Mortgage and Finance was a long process. I started the process in July and didn't get in until December. I had all of my paperwork but the title service took a while. Then they had to do something over again because something was incorrect and they had to fix it. Nevertheless, my interactions with their representatives are a 10 out of 10. They kept me updated the whole time. My interest rates could have been better, but it was based off my credit.

Our home loan process with Vanderbilt was easy. We needed a VA loan before that and it was a little more complicated because there was more paperwork. With Vanderbilt, I filled out the application and that was it. We went in and signed the papers, so it was pretty simple. It took us three months to get approved but it was more of our schedule because where we bought the house from was two hours away. Vanderbilt was ready in a month which wasn’t very long. The interest rate is high in my opinion, but other than that, it’s all right.

I was buying a new home, and Vanderbilt Mortgage was one of the options that the trailer company, Clayton Homes, had. The representatives from Vanderbilt made everything smooth and easy in signing for the loan. They took care of everything, talked and walked me through the process. They were nice and professional.

My experience with Vanderbilt was a weird situation but it wasn't their fault. Oakwood in Clayton botched a lot of steps. Despite this, my experience with Vanderbilt's representatives was good. However, it was also limited and I only talked to them once or twice because I was frustrated at the time. Their reps were asking questions because they couldn't understand why Oakwood had paid our first two payments because they were billing us and the house was still on wheels and tires. They couldn't understand why the house wasn't set. Also, I didn't have a chance to ask them questions. Moreover, they weren't able to let me know what was going on in order to explain everything. It was a mess following on the schedule of Clayton and being so far away from them, they should've transferred it to a closer dealership instead of trying to hold onto it and make it work.

I had a great experience with Vanderbilt. I got my internet set up so I did everything online. They kept me updated on everything and the rates that I got were really good. Better than what I thought they were gonna be. My approval was quick and all my payments are directly done online, too, so I don't have to call or drive anywhere. And I liked that the closing was done before I had to deal with the whole lending process and the house as well. It was a painless experience. I was very happy with the way it went.

My mother-in-law used Vanderbilt Mortgage before. We had taken over her house and are still paying the bill, and when I dealt with them on her end, we never had a problem with the company. That's why we went by them. We were buying our first home, a mobile. The little hiccups we had with income was with my husband’s company and didn't have anything to do with Vanderbilt. They got us approved very quickly after all the information was given to them. This is only our second month but everything's been good so far. The process and financing went smoothly. Their staff members were very helpful, informative and let us know everything. Vanderbilt Mortgage is a good finance company.

I was looking online and I was talking about a house with 21st Mortgage and they put me off several times. So I started talking to Vanderbilt Mortgage a little bit more and ended up going with one of the houses they had here. Some parts of the application process was a little bit difficult because of the fact that I'm in Wyoming. Everything we did was through emails, phone or fax so it's not easy to communicate. But everyone that I worked with was really good about contacting me. Whenever I call, they would always answer or if I had to leave a message, they'd call me right back. It also took a couple of months to finish but that wasn't on Vanderbilt. A lot of that was on my side of things because I was still hooking up utilities like the septic and electricity before we could close and move the house. But overall, it was pretty good. I would recommend anyone to go through them.

The company where I bought the trailer finances with Vanderbilt Mortage. I had my wife on the mortgage but they called me, kept me informed and sent me letters for the updates. Their reps were courteous. The interest rates that came along with the mortgage was fair. It came with home insurance, too, which is good, though I haven't had to use it yet.

Vanderbilt has been good and wonderful to me. Their reps are very sweet. I've lost my home and it was confusing at first but they worked with me. They're a really, really good company.

My experience with Vanderbilt has been great and I'm thankful. The sales people have been terrible, but the Vanderbilt side’s been great. Their reps were good and they always called. I had problems with the sales people when I was buying it down in Crestview but Vanderbilt came through, pulled it together and helped me out quite a bit, and I really appreciated that. I would recommend Vanderbilt.

I signed the paperwork with Vanderbilt Mortgage and everything took time. There were my issue and their issue of getting all the permits and trying to get help getting everything 'cause I've never done it before. I had a lot of questions and their rep, Tony, tried to answer them as well as he could and we had good interactions. The interest rate wasn’t bad for a new construction loan too and the mortgage was for 30 years. The whole process took over a year, though. A big part of it was the county that I live in then trying to get all the contractors lined up and there was the finished part. But both Vanderbilt and I stuck it out and it worked out really good at the end.

Our experience with Vanderbilt for our home loan process was very good, however, we didn't get what we thought we were gonna get because we didn't turn the updated paperwork in. We also had a great experience with their representatives.

The process at Vanderbilt was easy. I just felt it took a long time, but it’s all probably the paperwork. Other than that, everything worked out smoothly.

The home loan process with Vanderbilt Mortgage went smoothly and they answered any questions I had. I'm in the process of trying to change my draft date because I'm not happy with the way it's falling. They draft on the 12th and send out their statement on the 10th so it looks like I'm owing that month and the month ahead and I don't like that. I sent them two emails and they will not write. So, I sent a letter. I wished they had explained it to me that I should have it further in the month and I would’ve went ahead and said we’ll take at the 5th. Every time I'd call them, they'd say it's fine and they already drafted it but I've already got the letter. Maybe I've got it straightened out.

My husband and I got a mobile home financed through Vanderbilt Mortgage. There were few issues with the deed and getting a title work. But when everything came in, it was approved then we had a closing. The reps were very helpful when I had questions. However, I think the interest rates were extremely high and that's because the home is not just a regular one. Also, my husband and I have always been particular about paying the bills on time and sometimes we don't get them early in the month. I hope there's a way that those be mailed in and sent on the 1st of the month so we don't have to worry about the payments. Other than that, everything worked out smoothly.

The only thing that threw me for a loop is that when you first submit all the requirements they say, “You pre-qualify.” It gets your hopes up. Then they will say, “Well, you don’t make enough.” After going through a lot of stuff I then had to obtain a co-signer. But other than that it was easy. They were real helpful, kind and nice. I would recommend.

We were looking for a mobile home to put on our land. We went to Clayton Homes and they put us up with Vanderbilt. The application process was easy. However, I had a little few problems but we worked them out. I had to pay off my land before Vanderbilt would put me a mobile home but we did that. Also, the reps were fine and easy to work with. I would like to see if I can change my due date on my loan.

I used Vanderbilt to try working stuff out. The process took eight days and everybody was very nice.

Got a home loan through Vanderbilt and process took two weeks. It was pretty quick and fairly simple, and their reps seem to be alright. But I could have had a better rate from them if I shopped around. Although it came with a home insurance for the term of the loan. The only thing that's concerned me is that they haven't sent me a white title yet, although I haven't called them back yet on that. They've told me I had to register with the tax place and without a title, it was going to be hard to do.

I haven't been with Vanderbilt long. So far, I've made three payments with them and they’ve been easy to work with. They really looked after me when I bought the place. They kept in contact with me and have done me right the whole time. I had a little money that’s been donated to me because my place burnt down. That’s the reason I even had to buy another place. I had no insurance so that killed me. I had some churches and contractors that we worked for who all took up money and got me about $5,800 which I took and paid down on my new place.

My experience with Vanderbilt has been nothing but great. They came with the best offer compared to other companies and everything went smooth as silk. The major thing for me was that they had no surprises and everything they told us came through right down the line. They told us how this step would lead to that step. It was really an outstanding experience.

We picked out our home and then we got approved by Vanderbilt Mortgage. Their rep was great. He answered all the questions that I asked and the process all went well.

Vanderbilt Mortgage was highly recommended by Clayton Homes. They are the first home financing company we've ever used and the process was really simple and the reps were very informative, as well. They all answered any questions that I had. And if they couldn't, they would transfer me to a department that could. Also, they always returned my calls if I left messages. I was late on my first payment and they all worked with me and that was awesome. Vanderbilt is a great company to be with. However, I wish the interest rates on my mortgage were lower. But so far, the insurance coverage included with the mortgage has been good and I think it's gonna work for us. They all did a good job.

Everything went okay with Vanderbilt Mortgage. The rate was pretty good and it was pretty low. They kept me updated with everything that was going on and I'm not having any problems with paying it. The only thing is that it took a long while to get it approved and get everything taken care of. They kept asking me for documents and it was almost 10 months. It was kind of overwhelming. They also kept changing up people. It was the process that was pretty difficult but financially everything worked out really good.

I used to have a house financed by Vanderbilt that I paid off years ago. My mother also used their services and it was pretty fair. However, she is on a fixed income and they needed to get a payment now. But other than that, we like it.

Application at Vanderbilt Mortgage was good but it takes too long to get someone to call you back. When you're in the process of figuring out what you're going to do and you have questions, you could call someone at 8:00 AM, but not get a call back until 6:00 PM or the next morning. I don't doubt that they're busy but 8 to 10 hours between phone calls is not to my liking. Also, I can never get the mortgage lady on the phone without leaving a voicemail or email saying "Hey, can you call me back?". One time, I called her around 9:00 AM and she called me back around 2:00 PM.

We were purchasing or financing our home and we were looking around, trying out banks, shopping around and they weren't giving us the deals we are really wanting to finance. My wife and I are still a young couple and we just wanted to move out of our apartment and get some place bigger. But they just weren't contributing to us like adults. They're still treating us like we were 18 even though I'm 25 and she's 23. Then, Clayton Homes who sold us this house mentioned Vanderbilt to us. They said Vanderbilt's great and they're always the best for the customers. From there, Vanderbilt gave us a great deal and great financing and we were sold.

Vanderbilt Mortgage is a good company and it was very nice dealing with them.

It has been 120% great working with their representatives. They have answered every question I had. I also call them every month to make sure they got their payment. The whole thing didn’t take long. It didn’t even take a month for us from deciding on buying the house, to setting things up and then to close on the house. The whole experience was just A-plus!

The reps were very courteous. I've been sending my payment in a little early, so it’d get there on time because the mail sometimes get all screwed up. And they're trying to get the automatic withdrawal set up, so I won't have to keep writing so many checks. I'm satisfied with my interest rates right now, and recommend all of my friends to go to Vanderbilt.

The process with Vanderbilt was very fast plus it's easy to contact their reps if I have any questions.