Vanderbilt Mortgage Reviews

Vanderbilt did great on my loan, especially their rep Missy who helped me out a lot. They also did a great job communicating with me via e-mail or phone call. They got my approval and then they called me and tried to let me know what I needed to pay off to get the final approval. After we were done, I had somebody call and talk to me about my terms even though somebody already explained it to me. They called me again and asked me if I had any questions, so it was nice to have some follow-up. With that, I would tell friends that the Vanderbilt people are friendly, easy to work with and they get their job done.

Vanderbilt's application and underwriting process only took two to three days. They helped by making a no downpayment and having a no downpayment option. They were on top of the process and know that when they couldn't get us, they notified the manufactured home personnel, so they could call us. However, I did not undestand their origination fee. I didn't know what that was for. It hasn't been explained to me, so far. We've been looking it up. It was just a fee for processing a loan, and I never saw that before. And it was what I thought was fairly excessive. That was the one thing that stood out the most.

I was set up with Vanderbilt Mortgage when I got my trailer. The process didn't take too long but I took long in going through trying to answer stuff with the system to get my property first. Vanderbilt really helped me and they waited on me to get all my paperwork geared up. It took about three more weeks as I did that. They called me every week and let me know about the process of my loan. And I told them I had to go to probate court and get my land taken care of and straighten out some old things and they waited on me. Then they had to do credit check and they drew up my paperwork and made sure. I had to pay down $1,700 and then I have my own land. They also told me how to go on the thing to pay my payment out of my check every month so I don't worry being late. So, they told me how to do that stuff and the payments for that to come out.

Vanderbilt Mortgage was pretty much on point with whatever they needed. We just had to get all the paperwork in order. There were a couple of hiccups where they needed some different paperwork and a little bit of miscommunication in the beginning. But once we got everything rolling, then it went right quickly. It seemed like there were five hands in the cookie jar though. Originally I was working with Wade and then I got a text message from a girl asking me for the paperwork that I had already submitted to Wade. Maybe they could have just one person working with the client. Otherwise, it was fairly easy conducting business with Vanderbilt. The application and underwriting process took a month, and the transparency of the lending process was good.

Working with Vanderbilt to close the loan was simple and easy and it took five days to a week to get everything approved. They called and asked several questions to see exactly how much I was making and they also called my two previous employers to get exactly my overall pay and make sure that it was correct. During the loan process, Vanderbilt got back to me right away and I didn’t have to do much at all. They were there, they answered every question and whenever they called, it was when I knew everything was okay and I didn't have to worry about it.

I had a lawsuit because of some doctors and I was waiting on it. I wanted to put $40,000 down as the initial on the new house. But whenever I ended up finding out exactly what I got when we went to court, I ended up way less than I thought I was going to. I thought I wouldn't be able to get it because that was going to put me with no money left at all because I had to file my land also. I was freaking out but Vanderbilt worked with me and knocked $10,000 off of the down payment for me. They went above and beyond.

Vanderbilt kept us updated with everything. They went out of their way in trying to help us out on getting the hold-up situation straightened out. Everybody that we spoke with was always very helpful. They were always there to keep us informed no matter if the update was good or bad, which is nice. Vanderbilt’s lending process was very clear and it was very easy to conduct business with them. Their people were very awesome. I would highly recommend them.

Altogether, the process, with everything it, took four months. They walked me through everything. I worked with a lot of them and one that I worked with was Samantha, but she’s not with them anymore and she caused a bunch of problems. Whenever we got everything that they needed and we faxed everything down there to them and she had it in her computer. It was all locked up and they could not get in and get it. So, I had to redo everything all over again and I didn’t like that one bit. And my computer blew up, so I had to go somewhere else and have it done. Whitney, nevertheless, got it straightened out, and she was a very nice person. They were okay, but, all in all, I was kinda unhappy.

I liked the way Vanderbilt did their services and I enjoyed it. I also liked the outcome of everything that was processed. My communication with their reps was good and whenever I asked them a question, they answered me back. Then, I did the same thing. Everyone went out of their way to help me out with my application. I went out and got whatever my rep needed, too. She also worked with me to try to get it done right away. The process took about a couple of weeks because I had to wait from ground level but it didn’t take much of my time. Right now, I’m about ready to move in. My daughters really liked their services as well and my oldest daughter wants to get into buying a home, too. Should anyone ask me about Vanderbilt, I would tell them to go over to see Trudy and talk with her.

I got approved with Vanderbilt Mortgage on November 23rd and it was finalized in the middle of January. But it was good because it was Christmas and Thanksgiving, so I understand that, plus the New Year, so it took some time. And it was okay with me because I knew I wasn’t gonna be at home right away. They emailed me with stuff and needed extra documents, and I had to wait until the banks were open because of the holidays. Vanderbilt’s loan process was great.

Coming up with some of Vanderbilt's documentation felt like there was an urgency that I didn’t understand, then all of a sudden, everything just came to a halt for a week or so. And the paperwork, in terms of my filling it out, took a couple of hours. Nonetheless, communicating with their reps was very straightforward. In fact, they kept the conversation up from their end very well. I spoken with Misty with some frequency and Daniel too. And they both seemed very friendly and knowledgeable. They were helpful and eager to be available. I didn’t feel I had a great need for them but they made themselves very available via e-mail and phone. They also contacted me several times during the process and said, “If you need anything, call us.” They went out of their way to make things clear to me.

Communicating with Vanderbilt Mortgage was simple. Drew, the guy at Springfield, said he would take care of everything we needed. Usually, we get a letter and then we contact Drew, then he gets ahold of our loan specialist. It was just three or four days to get the letter and then we contacted them. We were notified of everything, they were fast about it and there were no hiccups. It took less than a month.

When I applied with Vanderbilt, their lending process was self-explanatory. I told them my situation and they told me from the get-go, before I even filled up my application, what their criteria were and which criterion I'd be in. I knew how to get approved then I filled out the application and dropped it off back at the home center. Vanderbilt notified me on the same day to let me know that they received my application. A text message let me know that a loan officer would be in touch with me in a couple days and later, Vanderbilt contacted me through email. Then they called me. It took three to four days from the time that I submitted my application to the time that they gave me a conditional offer.

The application and underwriting process with Vanderbilt took some days and my daughter was really in most of it for me. I have my own insurance and there was something in there about my escrow which I don’t really have. I won’t be paying taxes because I'm in my daughter and son-in-law's property, so I didn’t need any escrow coming out at all. I just want the amount of my mobile home itself and that’s what I’m paying for. We've been trying to get this payment deal resolved for about a month now. My daughter has been working on this for me because she knows it more about this escrow business and I didn’t know a thing about it. So, everything is new to us with buying this mobile home.

Doing business with Vanderbilt Mortgage was self-explanatory. It's pretty easy and straightforward, and they were helpful. Ashley, our loan specialist knew what she was talking about and she's confident in her work. If I had any questions, I just called and talked to them, asked them what to do and they answered it for me. If she was unavailable, it took a day or two to get back to me. The application and underwriting process only took a month at the most.

All around, Vanderbilt seemed like a great company. They were recommended to me by a couple of folks. And when I purchased my home, they had a bunch of different mortgage lenders. I did my research and my homework and me and wife collectively chose Vanderbilt. I'm a first-time homebuyer and I'm so excited. My home is beautiful. Me and my wife picked out the home that we wanted and Vanderbilt made sure we got it. They did a fantastic job of getting me to point where I needed to be and gathering all the information and making sure they had everything done right the first time. Good team over there. There were times when I needed to speak with them and they always had someone available. It was addressed quickly. We communicated through email, phone, and text message. They made everything convenient for me. Both the application and underwriting process didn’t take that long. Just a couple of months.

Vanderbilt's lending process was straightforward and took about a couple of weeks. I just sent in some paperwork and the reps got me through the stuff that easy. They told me everything I needed to do as far as the application and paperwork that I had to fax in. We talked two or three times and once they got all my information and let me know that everything was approved. And it was just pretty much simple after that. They did a good job for me and I had no problems at all. Their lending process was the easiest process that I ever did. I really didn’t have to do anything but just revive my information and they pretty much handled everything else. Give them a try. Vanderbilt will do everything they can to try to help you. Keep up the good work, Vanderbilt.

Vanderbilt Mortgage was super helpful. They made the loan process smooth and that was the easy part. I submitted the application May 26 and I closed on August 11 last year. There was a lady who took the application and she was so helpful in explaining the process and what steps. Then it went to Tanya, and she finalized everything. She was willing to explain the process and gave updates as far as where we were at. And even when the loan closed, she followed up during the construction of the home.

Vanderbilt Mortgage did everything great in relation to our loan. The process took about a month and they assisted us on through. We had a great experience with our rep too. We provided her with all of our information and whatever she needed, and then she handled everything. Working with them has been quick and easy. I would recommend Vanderbilt.

Been in this home 2 years and it's falling apart. There is no way to get this home refinance and get a lower mortgage because home has no equity. The insurance company and the home protection plan we purchase for five years of protection is owned and operated by Vanderbilt. The home protection plan was suppose to protect any problems that happen after the one year warranty ended. So far they don't cover anything like the carpet pulling away and bulking up cracks in the baseboards around the house, the closets weren't finished so now the sheetrock in them are cracking. Every time I call about something they send out an adjuster to review the claim and then say it doesn't affect the structure so it's not covered. I thought this company was going to be a good company to do business with but they are just another predatory loan company that preys on people. I wouldn't recommend this company to anyone.

It was very easy doing business with Vanderbilt. I'm very happy about the process, which went smoothly. It took four days to complete and it wasn't very long. I also had a great experience with the reps and they seem to be good people. I told them what I needed and I was impressed with the way they got it and how I wanted it within first shot.

Vanderbilt worked really good and the lending process took about two or three weeks. They were really nice people and it was easy to communicate with them. The loan specialist was also truthful and she made me understand everything. And if I had to call to ask, she was right there. If I had anybody else, I’ll recommend them to Vanderbilt. If you can’t get a loan with Vanderbilt, I don’t know if you could get a loan somewhere else.

I had no experience in buying a home and the employees at Vanderbilt Mortgage were very helpful in answering all my questions and concerns. Through the process we hit a road block (no part of Vanderbilt's fault). I called Dylan everyday for updates and even though this problem was not his department, he made it his issue and he would always check the status of things and either call me or email me with updates. I am grateful for his help and I really appreciate him going above and beyond his job description to help me solve the problem. I am in my new home and loving it!

I started with Vanderbilt Mortgage back in July of last year. My situation was a little complicated though. I lived in a mobile home that's in my dad's name. So, when I went to purchase a new home of my own, I told my father. Through his agreement, I was going to pay off the home that was in his name because I was the one making the payments. But I included that home in the new deal with my new home and Vanderbilt had a difficult time because I talked to a girl in the middle of last month and she said that my paperwork was in and that the deal was done. They had sent an audit for my paperwork and there was a couple of things that I needed to initial. I sent that back and she said that it was good. So, the deal was complete.

Vanderbilt saw what options I had and adjusted what they could to help make the payments a little easier. They told me what I had already out for loans and that I would need stuff for the house, so they worked with me to manage to do that. The only thing that needed to be tweaked was maybe adding a section for a house like some furniture after getting the house. The loan process was pretty straightforward and it took about three days. They gave me the first rep and I spoke with him and they tried to get the process done as well as they could. We wound up going a different route and a different house, and we wound up working out better for what I can afford, which is the house I got now.

I originally had a Longwood Country Place. The house was ordered done but the mortgage people let the loan expire and then decided to tell me 10 days after Christmas. They had put it to my charge that they were going to run on my credit, and so I tried to explain to them that my debt and income are going to be different. Vanderbilt's representative heard the story about how we had gotten run around and how we had a house that had been ordered, built and just sitting there. Vanderbilt jumped on, kicked butts, and literally the whole process was done in 10 days. I spoke several times a day with different people at Vanderbilt. We got screwed completely over at the Country Place but Vanderbilt literally did everything perfect for my finance with what I got from my bank. We walked in there with the credit score right at 800, offered what was unbelievable for a mobile home, and picked up the house of our dreams that we never really imagined we'll get.

Vanderbilt’s application and underwriting process were fast. And the lending process went well. It was decent and it was clear. Also, it wasn’t difficult to communicate with them. It was easy conducting business with Vanderbilt but I got to have a good score.

There were a few minor stuff that I had an issue with when we used Vanderbilt. The first house went a little bit bad. They did everything and in some kind of way, it was more than what my credit would approve so that didn’t work out. I went to another one and it was like a back and forth thing. They finally said, “We’ll go with a newer one.” And it was a lot cheaper than the original one we were looking at. I wanted the one that was there on the lot. The other ones they had were taken so we went with that one.

My experience with Vanderbilt Mortgage was great, although the application and underwriting process took a while because we went a couple of different routes. At first, we went FHA and I decided I didn’t really care for that and I didn’t like the way that was going so I went conventional. It took almost about a year. Vanderbilt did everything that I asked them to do and everything was fair. The only improvement is when one person called me and no matter if I called their phone number, then they called my phone directly back I ended up at a totally different office and I got to figure out who called. But it was very easy to stay in communication with Vanderbilt during the loan process. If I didn’t get somebody on the phone when I called, they called back.

Vanderbilt did great. The lending process was very good and they know what they’re doing. With snow when we went through the loan process, they still met with us and did the closing on the loan. They went beyond what a company would do. They communicated by phone and they have walked me through the process. Everything about them impressed me. Their knowledge of everything got me in the right direction. The loan specialist called me if she needed to talk to me. I had a couple of questions that she answered and she also got me the answers that I needed. Vanderbilt should keep doing what they’re doing. I had a good experience and I would recommend them. They’re a good mortgage company to go through.

The people at Vanderbilt were very helpful and understanding and they break things down. It was very easy to communicate with them. The mortgage process took two weeks and everything was fine, but I was going to see if I can talk to someone about paying my taxes or insurance with the escrow.

I met with the lady at Vanderbilt with their lawyer and fixed things down with them. We went over everything and it looked good to us so we signed it and we got a home. And we left happy. The only thing that we didn't like was that she was like a middle person instead of us talking to the Vanderbilt people directly. She couldn't answer every question that we had. But she worked with us on our questions and everything went smoothly. It never felt like we weren’t getting what we needed as far as what we asked for. The application and underwriting took a week after we decided on the house that we were getting. It was a quick and simple process.

Vanderbilt is good and supportive of me in closing my loan. Since we started, the application and underwriting process took about eight months. The loan specialist was always on top of things and she would call us. She explained everything really nice. We had to go back and forth trying to understand her. Then we had some issues with the creditor and she told us what to do and what not to do. I had a very good experience with the agent. All of them were polite and if we had a question, they would call us back for the answer. Also, they would talk to the lender or to somebody else, and then they will call us right back and let us know what was going on. Vanderbilt did a good job and I recommend them. However, they told me the price was going to be $93,000 but on the paperwork that they sent me it was $134,000. I would real high recommend them.

The loan application and underwriting process at Vanderbilt Mortgage were fast. The application took about a week. And their loan specialist would call and tell me what was going on, what the bank said, and what was the loan amount approved. Whatever she asked me for, I'd get it and fax it to them and they were trying to get all the number and the stuff together for the mobile home. The communication was fine and every time I called, they always answered, if not, they'd call back. Also, they answered all my questions when I needed some answers. Overall, it was a long process, but we worked through it. And the people at Vanderbilt were really good to work with. I would recommend them.

The application and underwriting process with Vanderbilt Mortgage took about two weeks. I had one trailer picked out and then I went to another trailer. So Vanderbilt had to redo it but they were really efficient on everything they did for me. I worked with Elizabeth, my loan specialist, and she was always really friendly with me. I helped in getting all the information that she needed and she contacted me every time I needed to get something that she needed. I emailed and faxed stuff to her and it was a pretty easy process. Every time that we had a quote, they would call me and talk to me about it to see what I was interested in. There were several girls that would call me from different departments, but Elizabeth and Laura were the ones who worked with me the most.

We were shopping around for different vendors and Vanderbilt was one of the places, and we went back and forth with numbers. When the numbers didn’t agree, I would sort it out on where exactly the line-items were coming from and customer service was very helpful. The application and underwriting process took just a few weeks from the time we purchased the house to when it was finalized. In the beginning, Vanderbilt Mortgage was a little picky about the items I needed to provide, sometimes unnecessarily, but for my situation, it wasn’t overbearing.

I talked to Vanderbilt Mortgage one time and they told me what I needed. Then I passed it on to the home builder and they did everything for me. The process didn't take too long and everything was good. It was easy.

The application and underwriting process with Vanderbilt Mortgage took about a week and it was fairly fast. Kelsey and Sarah were very good people and they helped us out a whole lot. They stayed on top of everything and they were back every day to let us know what we had, what we needed to do next or what we were going to do. They kept us informed. And it was very easy to communicate with them. I called them, left some voicemail, and within ten minutes, they called me back. I appreciate all their hard work. Everything was handled and it was the easiest loan that I’ve ever gone to. I’d definitely tell others to do it. There was a guy that I work with and he’s purchasing a house, so I told him to go through Vanderbilt.

Vanderbilt Mortgage was good, but the process took about three months because the woman that was helping me quit. And I didn't know if I'd still get the home or what was going on. Then a guy took over and he was good. Vanderbilt did well for me because I'm on fixed income and I still have the home. Sometimes, I'll first choose to call a certain process but they weren't in. But other than that, communicating with them was okay. They were right there if I needed them, and they were good at addressing my questions and they would explain everything to me. They were also caring. When I was getting upset, they would talk to me and calm me down. But they were so slow. I was living with somebody else and I felt so tired waiting.

The application and underwriting process at Vanderbilt Mortgage didn't take long. This isn’t my first home loan, so I got everything together that the previous mortgage company had wanted. I had everything ready upfront and turned it all in. The only thing that Vanderbilt asked me for additionally was some proof that I paid off a credit card. The overall process was fine. While I wasn’t dissatisfied, I don’t know if I’m going to recommend anything to anyone.

The whole application and underwriting process took two weeks and I felt good about it. Vanderbilt Mortgage worked with me in every way and during the process, it was easy to communicate with them. The loan specialist kept in touch with me which impressed me. If I had questions and called them and ended up leaving a message, it would only take a couple of hours to get back to me to answer my questions. Everything was good. I could tell that they really tried. I would recommend them.

When I applied for a home loan through Vanderbilt, the process went smoothly. The application and underwriting took a couple of weeks, which was a bit quicker than what I thought it would. Vanderbilt did what they had to do to work the loan but there wasn’t much that they had to because I’ve had everything and my income. The loan specialist was friendly and easy to talk to. I had a few questions and he answered them. Doing business with Vanderbilt was easy, and I got good response and approval.

We had an FHA loan. The initial process with Vanderbilt Mortgage took around ten to twenty minutes to get it approved. When we first got there, all I did was write my name and they explained the details of what everything was. We had a lot of confusions about what the cost was and that was really helpful. They were very consistent. It was always one person that I was supposed to speak to initially but I always missed the call so I tried to call them back. Obviously, they’re busy. They’re talking to a bunch of other people so I had to talk to someone else. They didn’t fully know what was going on but they did everything up to their best extent to be able to help me out and answer any questions I had.

Vanderbilt was excellent and we had a great experience with them. They worked with us on everything and they were super friendly. The loan officer was very helpful. We emailed back and forth and if anything went wrong, she called. We were amazed at how quick the whole process was. And it was the easiest loan we've ever got. We referred somebody to them today.

I was impressed with the whole loan process of Vanderbilt Mortgage. When I went down and tried to get a new loan at my bank that I bank with all the time, they wouldn't even talk to me about a loan, especially on a mobile home. But when I went and put the application in with Vanderbilt, I figured I was going to get denied again, but it was approved with the conditions that I get my truck paid off. They talked to the lot where I got the trailer from. They explained to them what was going on and they got the trailer lot to pay off my truck for me, free and clear, so it didn't go on the tail of the loan.

Vanderbilt's loan officers are friendly and they keep in touch with you so you’re not left in the dark. My loan specialist told me all the information that they needed and made sure that they called me daily to keep me updated with what was going on with the loan and what all was needed. She did great and overall, it was easy to conduct business with Vanderbilt. They helped me with the things that needed to be paid off or let me know so that it would be more affordable for me. They let the company that I was going through know everything that had to be written off and that company made sure it got done. The process took about a month and it went fairly smoothly.

Vanderbilt Mortgage was excellent to work with. They’ve kept us in the loop on everything. When we hit a snag on something, they’d call and say, “Hey, here’s what’s going on. Here’s what we’re doing.” The application and underwriting process wasn't that long. We just got into a holdup because of the land that we had chosen first. We had to back up and regroup because of the land that we had chosen. We ended up with a problem on getting it. The man who owned it ended up in bankruptcy. The bank agreed to sell it, but then they jacked the price up. They doubled the profit. So we said no.

I financed my other home with Vanderbilt before so they’re good. The process took two weeks and they tried to help me out with all the stuff, how much the payment was going to be monthly and when to start the payments. Everything was all right and quick. It was also easy to communicate with the staff as they knew their stuff. They were nice and courteous and tell you what’s going on. They took care of everything. I talked to one of the people that worked for my loan specialist and he explained everything to me. I asked a question and he answered it. He tried to connect with the specialist but I didn’t have the chance to talk to her. She didn’t call back which she should have done. If a person wants to get a callback from the manager, you should get one from them.

I would send an email to Vanderbilt and I would hear back from them in twenty minutes. If I have questions, I would just give them a call. They did an awesome job communicating. It took six months to process my application and I asked Kasie, the loan specialist, how long it would be before closing and they let me know that they’re waiting on the mobile home to do their part so it wasn’t their fault. It was the mobile home company that slowed everything down. The experience was good and I would tell others to go with Vanderbilt as they have done great with me.

I would recommend people to go through Vanderbilt Mortgage. They've done my loan as fast as possible, but I had all my paperwork together also. The application and underwriting process took about 4 weeks. It was very easy to communicate with them during the process and every time I called, they answered, and they had an answer for me. Emily, the rep I dealt with, was very nice and helpful. It was also easy to get in touch with her and all I had to do was call her extension. She usually had the answers if the questions were just what sort of papers I needed, the phone numbers and to contact the employers. Also, if she couldn't find something out, she went and got more information and called me back that day. Lastly, my house payments were low enough that I could afford it and the insurance was the cheapest that I could find.

I had a great experience with Vanderbilt Mortgage. It took about two or three weeks to finish the process and my interactions with the loan officer were great. They called me when I needed something and everything was good. There were some guys at work who wanted better loans and I told them that if they were going to do what I did, go with Vanderbilt Mortgage.

Vanderbilt was pretty consistent. I had a bad employer and I had a hard time with the HR department answering the phone. But Vanderbilt stayed with them pretty well to get what they were needing. We also had to change the down payment quite a few times to get where we needed to go. It took around two months for the application and the underwriting process.

Vanderbilt Mortgage answered every time I needed them and kept up with me to get all the information pretty fast, which I did. They were also very accurate with getting back any information or any question that I had with them. The loan specialist, Rebecca, called me to ask for information on certain things then on days that I got really busy and forgot to get back to her, she would shoot me an email and remind me of the things that I needed to get back to her. She was there the whole time. I never had to worry about her calling me back, not getting information that I needed or answering questions that I needed. I was very pleased with her. They were really good to me and I had a great experience with Vanderbilt. They just asked for things that I would never have thought to be asked for. Still, the process was done in a total of two weeks and it was the easiest experience I’ve had.

The Vanderbilt Mortgage application and underwriting process took about almost two months. Tammy was the financial officer that was assigned to us but we never got in touch with her. Only the workers that were there helped us. We told them we wanted to talk to Tammy but she never responded back to our call. Also, we insisted on the actual financial discussion of what amount was being financed and the percentage was with the person that came that we can sit down with because the seller said that she’s not supposed to be involved with that. It was supposed to be from Vanderbilt doing that but we never settled down with the actual people or go about what the amount was. We had a few questions with that but never came up with our seller here and we got it on what was financed by Vanderbilt. They showed it to us and we just went with it.

Go through Vanderbilt because they get things done quickly. They work with you through and explain everything. This is my second home from Vanderbilt and we closed on the 12th of February. They were great in helping me close the loan. They told me everything that was happening and when the home would be coming. I was well informed and it was very easy to communicate with them. Daniel, their representative was very thorough.Vanderbilt helped in every way.

The reps from Vanderbilt Mortgage were very helpful and it was extremely easy to communicate with them. I spoke with Stacy, the loan specialist, at first and she just gave me the information regarding the amount of money that our loan was going to be, the amount of the down payment that I was going to have, and then our payments. She also answered any questions that I had regarding financing.

Vanderbilt Mortgage was quick and easy to work with. They were very cooperative and helped me out with a lot of stuff. I was able to get a lot of stuff figured out and I was able to get some things going in the direction that we needed them to go in. We did a land-home package, though we had some issues with a third-party. Vanderbilt Mortgage usually doesn't deal with third-parties as far as getting land paid off, but they were very helpful and understanding in getting that done. We could communicate with the third-party and get them to understand what we were trying to do and get it to go through.

I was buying my second home with Vanderbilt Mortgage, and the process was pleasant. The application and the underwriting process went really fast. They were very helpful with any questions that I had, and it was very easy to communicate with them. They went over every detail with me, and I really thought it was impressive. I had other places to go with, but I felt very comfortable with Vanderbilt. Their customer service team made me so very welcome and made me understand every way of the loan like the easy ways to pay it off. And that's what I really appreciated.

Vanderbilt’s process took a very short period of time. It was a couple of weeks from the time I applied until everything was all done. Vanderbilt did everything well in helping me close my loan. They did an outstanding job. The process was quick and accurate, and they didn’t require me the same things more than one time. I felt very comfortable working with my loan specialist and I was impressed with the communication and getting things done in a timely manner. It was very easy doing business with Vanderbilt. I would tell my friends that it was a good experience and they should do it too.

My application with Vanderbilt along with the underwriting was pretty quick and it took about a week. Vanderbilt was upfront with everything and they got the paperwork to me on time. We went through the deal and it worked out fine. Their rep talked to my wife a lot and he talked with me too. If I had a question and I called Vanderbilt about it, they answered it immediately. Interactions with them were probably one of the better ones I’ve had. Their loan specialist gave answers honestly and he didn’t try to pressure me which I was really grateful for.

I got a loan with Vanderbilt and the application and underwriting process took about a month. It was easy to communicate with them. The loan specialist was very, very nice and any question I had she answered it the best of her knowledge. And all were answered. She was doing one heck of a job. Vanderbilt Mortgage is one best place to go. They help you out the best that they can.

Vanderbilt was good to me and they were awesome. The application and underwriting process took about a week, which was very reasonable. Vanderbilt was very helpful and very informative during the process. They called me and kept me informed of all the steps and processes that I've got to do. The loan specialist was very nice and it was very easy to stay in communication with her. I'm very satisfied and I really appreciate Vanderbilt.

Vanderbilt Mortgage was great with everything. They gave me a lot of advice on a lot of things that I needed to do before I close the loan such as I had a couple of credit cards they gave me time to pay off before they actually finish processing the loan. They were very understanding of that, working with me on my down payment. We did a lot of late afternoon work because of my work schedule. I didn't have landline service and we had to work around my schedule because I'm a correctional officer and I couldn’t take my personal cellphone inside the facility. We did a lot of phone calls on afterhours. It took two weeks to complete the whole thing, when everything has finally come together and I was ready to purchase.

We had a good experience with Vanderbilt all the way around. We went in there and filled out an application which took an hour. During the process, we got a lot of phone calls and their employees helped me in any way they could with everything that I needed. Everybody was super nice, friendly and helpful. They gave me all the information that I needed to have and made sure I have it. Anytime I had a question on how to get something, they were always there so everything went great. The application and underwriting process was fast and easy. We found out that we were approved in less than a week and we did the closing. Their lending process went smoothly. If a friend asks me about Vanderbilt, I would tell them to go to them.

I would recommend Vanderbilt Mortgage. They’re great people to deal with. I went straight to them and it was easy. They talked to me and asked me questions. I just call and they pick up, then they called me back when I left them a message and they’re on time. It takes two minutes. I liked how Troy, the loan specialist, had all the information that I needed and it was really comfortable working with him. The application process took less than a week and the transparency of the lending process was great. They had done a great job.

Vanderbilt Mortgage helped a lot in getting job verifications. They would call a business multiple times to make sure that they got in contact with everyone. It was also really easy to communicate with them. They have friendly customer service and they even have a number where you can text them. The loan officer helped get all the paperwork in order. He was really nice and if we had any question, he always answered the phone. And then, we worked with a lady after that for the closing. They’re really easy to use.

It was a good experience with Vanderbilt. My loan application took about a few weeks but completed in a timely manner. It was really easy in terms of communication. My rep was kind and helped make sure I got it, and the company made sure everything in the house was good and they did well. I highly recommend friends to go there and start getting it.

Vanderbilt worked with me through phone and email to close my loan. My loan officer, Mark, knew what he was doing and helped me out. Also, my communication with the team was good. They let me know everything. The whole application and lending process took about a month. Vanderbilt is a very good company as they got me my loan and I moved into a house which I’ve been in for a month.

Vanderbilt has extremely helpful people that go above and beyond to help you. When I applied with them, they were very easy to communicate with and the application and underwriting process took a month and a half. We were on a very short timeline and they really did everything they could to move it along and make sure we closed on time. Their process was also very easy to understand to follow along with everything. Plus, they were great with explaining and answering any questions we had.

The home loan process with Vanderbilt Mortgage didn't take long. The people I dealt with were good. They kept calling me to see if things were right and would the price be okay for me. However, they gave me a big price for my taxes which was higher than what I usually pay. I get a discount on my taxes and I thought they would call to find out how much those are in our town but they didn’t do that. Even so, my loan specialist was concerned about everything because I told her about my taxes being a little cheaper and she told me to find out how much it would be and to call her when the those would come in and she would work it out for me. Sometimes I couldn't get a hold of her but there was somebody else that would take her place and answer my questions. I'd tell my friends that people from Vanderbilt Mortgage are good to work with because they are right on the job and they don’t hesitate.

Vanderbilt Mortgage's process was the most frustrating, aggravating, and time-consuming thing I've done in my life. I was pushed to get things done because the house I was living in was sold and I had to get out. However, it took months to do what was needed which I thought would've been done in a little bit less time. It started June of last year and it took me six months or longer to get something done. A lot of the problem was due to the fact that I was self-employed and I had to prove in different ways that I made income which took a long time. Also, the local dealership that I dealt with didn't know how to do sales. They dropped a ball on a lot of stuff and it caused a lot of the time because of lack of following up on different situations that should've been done, plus there were things that didn't get sent to the mortgage department at the proper time. If the local dealership did their job, things would've gone so much faster and smoother.

Vanderbilt provided us with all the information we needed and the paperwork. They helped us a bit to close the deal. The whole application and underwriting process took about three weeks. Our communication with them was easy and good. The young lady and the gentleman that I dealt with were both responsive.

My experience with Vanderbilt Mortgage has been fine. We worked on the deal for a while and the reps were efficient. The communication I had with Vanderbilt during the loan process was all right. And I was impressed with the loan person whom I worked with as we got the loan. Overall, I was very satisfied with my experience with them.

The Vanderbilt Mortgage reps were very accommodating as far as scheduling. The application and underwriting process took just a couple of months, and it was pretty good. I would tell my friends to go through Vanderbilt.

I'm loving how my experience with Vanderbilt is going so far. The reps answered the questions that I had and explained everything real well. After the loan got approved, they called us for the closing date. We showed up and sure enough, they had everything. They read me all the paperwork and went over all the queries. It was a real easy process. And it helped that we had good credit as it was easy to qualify. Everything worked great.

The communication I had with Vanderbilt was excellent. Ashley was nice and she made sure that I was comfortable with everything. She would touch down with me where I could understand. She had a whole bunch of reassurance. I felt I wasn’t a stranger to her and she made me feel like she has known me for years. I never felt hesitant to ask her anything and she would answer all my calls and questions I had. Ashley and Sarah were great. I got emails and calls from them almost daily, just keeping in touch with me and keeping me updated.

Vanderbilt Mortgage was the easiest home loan process I went through. The application and underwriting process didn't take long at all. I only had two people I worked with. They called me three different times to go over the different options that I had while closing my loan. They also called me on my insurance to see if I wanted to shop the insurance or if I wanted them to do it. They were very personable. I was impressed by their friendliness and the positive attitude that they have from the very beginning. And they went out of their way to make us feel at home. Best experience I've ever had.

I got a pretty quick response from Vanderbilt when I applied with them and they kept in good contact. It was my first homebuyer experience and it was good and easy. I understood everything their reps told me and I was impressed with how fast my application was approved even with my credit score.

Vanderbilt Mortgage was awesome. The application and underwriting process took a month and a half. We had to wait for my income tax that year for me to be able to pay closing cost. They moved the closing out for me to accommodate that. I mainly dealt with Jersey and he was awesome. Every time I had a question, if I send an email or I called him, he would call me back or send an email right back promptly. You could tell on his emails he’s very polite, more than willing to help me, just the wording and his choice of words to let me know that he was there for me. I felt like I had a friend on that side of the business, trying to help me get things kind of taken care of. Very good experience with those people and it was very easy.

Vanderbilt went above and beyond the call of duty, and I had a nice experience. There were a lot of things that I wasn't expecting them to do, but they did. And it was not difficult to communicate with them during the loan process. They asked for information which I gave to them. And they did everything they could to make sure I had everything I needed. I would definitely recommend them to other people. And I would tell them that Vanderbilt is the best one to go through because they are there for you, they do everything they can to help you, and they are good people to work with.

Vanderbilt is a good finance company. They did everything they could for me, gave me an answer for any question I had, and didn’t give me the runaround. They treated me good and their application and underwriting process did not take long.

Vanderbilt Mortgage's lending process was perfect. They got my application wrote up and signed. It was very easy to communicate with them and the transparency was wonderful. And although it was a whirlwind of getting the application and underwriting done, they were very timely. My loan specialist was also very nice, friendly, down-to-earth and easy to talk to. She was also able to answer my questions and seemed like she knew what she was talking about. I couldn't have asked for any better.

We looked at the house a few times and I called and made an offer to the Vanderbilt loan specialist because I had to do it quickly because of our lease for renting. And then they got back to me the next day and accepted my offer. It was quicker because I went straight through them and they had everything ready so process for the home mortgage was easy. Also, if I couldn’t get a hold of them when I called, they would call me back within minutes. Vanderbilt got me the financing I needed and they also told me that they would have to get the AC unit and well pump installed within the week so I could move in. They stuck to everything they said and had everything done. They were very easy to work with and honest, so far.

Vanderbilt Mortgage is a solid company and the process was very easy. They were very flexible on the paperwork and in helping me because I had my job and I couldn't really take off and come to an office. So we did a lot of stuff through email and through the builder. Vanderbilt was more in contact with the builder than us but there was a back-and-forth between everyone. Everything that we went over was communicated well to me and I didn't feel like anything was hidden. Everything went really smooth and the loan went through within 5 days.

Vanderbilt's application and underwriting process took a couple of weeks. There was some miscommunication between departments. This person thought that person did their job. And then "I can't do my job because you didn't do your job" type thing. But I finally called out to a supervisor and got that straightened out. Their reps told me about everything and kept updating me on what step they were at. They were really good about contacting me in the beginning. And then towards the end, it was me having to contact them. Overall, their lending process was good. They just need to have more communication between their departments to make it easier for the customer.

The application and underwriting process took about a month or so, and it was done in a timely manner. Vanderbilt helped me with my home company bills. I had this one bill and they paid it off. They told me everything that I needed to know, they were very easy to understand, and everything went pretty well. I would recommend.

The application and underwriting process of Vanderbilt took a month and a half. Communicating with them during the loan process was very easy. I talked to three different girls and they all helped me through the steps and get it closed. They made use that I had all the documents and everything I needed and told me what I needed to get. They would answer me every time I called and made sure that if I did not understand something, they made an easier way for me to understand it. They did a great job. They are a good company and they help you get through this process very easily.

I received a call from Vanderbilt Mortgage after applying. The rep told me we were approved and when I had all the applications, I went inside to go with them in a business deal. Everything was better and I told them I appreciated it. They were very courteous, friendly, professional and they answered any question I asked. They explained everything the first time and I had no questions after that. Then, they called back and explained everything about the loan and interest one more time. The application and underwriting process was done within a week.

Vanderbilt's loan process was really quick, almost 45 minutes. I have my credit and they showed me the debt to income ratio that was needed. Everything was smooth sailing. It was easy to communicate with their rep. I told her where I work, what I do and I showed my income with my debt ratio. She explained to me how much it's going to cost, what our loan process is going to be and everything else. She was nice and has more depth on explaining stuff. She was really helpful, cooperative, explained the details really well and everything worked brilliantly. It was my first time and it was easy to do business with them.

Customer service was great and Vanderbilt was very transparent. They mailed to me what they quoted me on the phone, and it was broken down to what they said, and what's going into this and that. And I really like their confidential policy where we had to put in a password to get the information. I thought that was cool. The application and underwriting process didn't take long. I had to get some information to the loan specialist. It was very easy to do business with them. They were very pleasant. I understood what they were talking about. And they made sure I understood what they were talking about. Communicating with them was very easy. They gave me a contact extension to contact a certain person about situations. And if I left a message, they call me back. I already told my friends to try them.

Vanderbilt's loan process was great. The application and underwriting processes took a couple weeks and it was quicker than we thought. The first time we tried to get financed, Vanderbilt wanted almost $30,000 down. But they were transparent because we went to the other place on High-10, and the guy told us our credit was bad and showed us some steps to improve our credit. It worked and then a year later, we went in to Vanderbilt and they only wanted $5,000 down. Also, they helped us out with stuff we couldn't figure out and it went smooth sailing.

The home loan process with Vanderbilt Mortgage was very good. They gave fair service and worked with me when I had to change the amount I was going to borrow. I needed more money to set it up with the mobile home. My interactions with the loan specialist were very good and I was impressed by their fast response. I worked with a different home lender before and it took six months for a regular house. The process with Vanderbilt for a mobile home took about a week. I was really happy with the service. It’s a very good company and I would highly recommend them.

Vanderbilt was always there for me and did everything to the best of their ability. They were also punctual and I really like that they were on top of everything. Melanie, the loan specialist, was very good and made it very personal. I had her number and email, and she made sure that I always had everything I needed. Vanderbilt was very open and honest, and they were very secure with my information which made me feel good. I talked to them almost every day about my pay and I always had to give the last four of my social before they were able to do the talking about anything with my loan so that made me very happy. I would recommend Vanderbilt to my friends and tell them that they’ll be in good hands.

Vanderbilt did what we needed to do and they did a good job. The application process went fine. If I had any questions or whatever I needed, they would answer.

Vanderbilt Mortgage worked really fast. I went into the home center and I picked Vanderbilt as the people that I wanted to get the loan from. I asked the home center what I needed to apply for it, and I had everything ready. I had all my paperwork together when I went in. I waited and I got a pre-approval. Vanderbilt went over all my paperwork and talked to my boss. They called my work and handled it all within a couple of days. And then, somebody called me and told me that I was approved. It went real smooth. It actually didn't take long at all. It took maybe a week or two to be approved. And there wasn't a whole bunch of questions going back and forth.

Our house burned down and Vanderbilt provided good and fast process for our home loan. Their rep returned our phone call within an hour and their specialist answered our questions. They kept us informed and it worked really well. We have friends who are looking into them right now and they've just seen how fast our process was.

Vanderbilt had done an amazing job. They had several people handle different aspects of the loan. They walked me through every part of it and told me what I needed to do to get what I wanted to accomplish accomplished. Every question I had, they answered it on time. It was really easy to do business with them. I was really happy and I'm entirely satisfied with their process. I'd definitely tell friends who ask about Vanderbilt Mortgage to do it.

We obtained our mortgage from Vanderbilt, and it's been a wonderful experience, so far. All of the reps have been super friendly and very professional, and they know what they're doing. I'd definitely recommend Vanderbilt.

I'm a fan of Vanderbilt. I filled out the application and they took care of the rest. Also, a lot of the process was taken care of by the company I’d bought it through. It was quick.

Everything went well with Vanderbilt when we were closing the loan and the application and underwriting process was done in a timely manner which took just a few months. I spoke with a few reps and everything was done professionally. I would tell my friends to give Vanderbilt a call, they worked good with me and it was an easy process.

I thought the process with Vanderbilt was going to take about several weeks, but it didn’t take that long. It took something like two weeks. They were understanding, and I appreciate that 'cause I thought at one time that I wasn’t gonna get the loan. But they were cooperating with me. It wasn't hard dealing with Vanderbilt because we kept communicating with one another. If I called them and if I have question, I didn’t had any problems 'cause they got right on it. Both the officers I worked with were friendly and courteous too. Everything was good. It was easy to communicate with them. I would rather deal with them than anybody else. Vanderbilt is wonderful.

We have been fighting with Vanderbilt Mortgage since November. It was just one thing after another. In the end, it turned out okay. I have my trailer, but it definitely was a lengthy process that we weren't expecting. We originally looked at one trailer and then when we came back, that trailer wasn't available anymore, so we had to look at another trailer. We set up to get that trailer, but then it was out of my price range for what my credit was, which was fine. When we went back, the original trailer that we first looked at was back on the market, so we began trying to close in on that. Vanderbilt Mortgage's reps were definitely calm and did everything that they could to benefit us. They explained everything very well and they were very patient for sure. My salesman did really well and did what he could.

I filled out the application and it took all of 30 minutes then I faxed it over. The total process for the loan was 30 days. The representatives all were friendly and helpful. You call them with a problem they get right on it, and they accommodated me right away. They informed me of the things I needed to do and everything that I needed to know. I got right on it and got it done. They did everything they needed to do right away as well.

Vanderbilt kept us up to date to where they were at in the process and their rep that came and went through the signing of the papers was pretty good. It was all electronic now which was a little different from what I was used to because I’m kind of old school where you sign the papers right then with a pen in your hand. If you have electronic issues, it could slow down the process or you lose the information then you have to go start over again, and that was what she had to do at one point. But she knew what she was doing and it wasn’t her fault. We weren’t familiar with the electronic part of it and she explained it all thoroughly. Plus, she was easy on addressing all the concerns and any questions we had. She explained that we would get the paper copy, which we did, and that was important.

The people at Vanderbilt Mortgage were professional and they worked with people very good. It wasn’t difficult at all to communicate with them and the loan specialist was with me ‘til I got a good understanding. She wanted to know right then if I had any questions and what I did and did not understand. She was courteous and very understandable, and I got a good understanding on everything I was supposed to do. The process didn’t take long at all and they did that perfectly. They helped me a whole lot and we would recommend anybody to them.

My loan specialist from Vanderbilt, Keisha was on her job. We applied for a loan on that Friday and we got an answer that Monday. When we first applied, Keisha told us how long it would be before we would hear something. Thereafter it took two weeks for the actual close which was not long at all. We got in touch by phone, email or through text messages. She called me if there was anything important that she needed to talk to me about. Even if there were nights that we were talking late, I felt like she went beyond what anyone would've done. Everything was excellent and Vanderbilt was upfront. I highly recommend this company.

Vanderbilt was responsive and would typically call back within 30 minutes. The process with Vanderbuilt went pretty fast. Within a week, everything was approved, and the underwriting process followed pretty closely behind. Vanderbilt made closing my loan possible. They were able to look through some of my things like debt-to-income ratio.

The start of the checklist of Vanderbilt was pretty simple and down the point. I thought they were going to come back after we provided all that but that was all they needed. They really didn't request anything else to process the loan other than signatures in person. Also, my wife's name is really long and they knew that the Parish Tax Office had her name messed up, so they had to put that on certain documents and had her sign it that way for legal means. Seemed like they did a lot of looking into it from all angles. So, it seemed pretty good.

Vanderbilt Mortgage loan process was easy and straightforward. Anytime we had questions, we could email, text them or call them, and they were right on the ball with their answer. Everything was laid out in the line of what needed to be done next, and it was done and taken care of. They’ve had everything handled from A to Z, and it was all good to go. We had a fantastic experience. We had to make an appointment to come in at an off-hours time and their loan specialist was willing to work around our schedule and it worked out just fine. Everything we’ve dealt with has been fantastic. It was really easy to conduct business with them.

Vanderbilt gave me the loan I needed. And it was interesting that I was trying to get a loan for a house and land and then, I just went and bought a new house. The application and underwriting processes were easy and simple. They helped me with the paperwork and their communication was all right. I like it. They answered my questions and concerns.

I was living in a travel trailer for a month and it wasn't really comfortable. So, I was anxious to get the loan process with Vanderbilt all done. They first told us that we have a signing date on January 7th. But we didn't actually get to sign papers until January 31st. A month later from the time they first said they were going to sign papers. And some of it was just miscommunication.

Vanderbilt worked on everything. My interactions with them were mainly emails, phone calls and then the closing. I like that everything was right the first time. I just hope they do a double payback.

The application and underwriting process with Vanderbilt took maybe a week. We gave Vanderbilt a deadline and we told them that we needed to be out of our apartment by February 28 and they actually took it as January 28. We ended up closing on our house in two weeks. They helped us out in so many ways because it was going through the actual community and not a private seller. So, they recommended me to another loaner, 21st Mortgage. They ended up calling me back a week later, seeing if we had found a place yet. And after that I knew I needed to go with Vanderbilt.

The last time I bought a mobile, I walked in and said, “I want that one.” And that day, I was approved. This time, however, took a couple of weeks. It was not bad because that was how they do it now -- it has been many years since I bought one before. Now, you have to go through the approval process, and it just took longer than I expect.

The application part with Vanderbilt was not very long and the communication with them was very easy. The first time I talked to the loan officer, she explained the loan and what all was involved with it, especially what each thing did as far as the Escrows. She was very knowledgeable and courteous. Conducting business with Vanderbilt was very easy and they're open and honest. Also, even though my loan was approved and my paperwork was signed months ago, they waited until I actually got the home before they started payments.

My experience with Vanderbilt Mortgage was good. The whole application process took about a month, which was good. Their rep was very good and on point with her job. She answered the phone anytime I needed to call. I liked that there was someone I can be in the same positive mood all the time, no matter what day it was. She was just the same positive person. She always had an answer no matter what question I had. She was great. Vanderbilt has top of the line people. It was very easy communicating with them. With that kind of people, you'll always have success in getting the loan done. The lending process was fine but the rates were a little high. My credit was not that bad so I didn't understand why it had to be 11% and that was my only complaint. I was happy with them, overall.

Everything with Vanderbilt Mortgage went really smoothly and it was one of the smoothest transactions I ever did. It was super easy. Their communication was always there through email or wherever it was. I liked it. Their rep was really friendly and she made me feel comfortable. I would recommend this company.

Vanderbilt Mortgage gave me good rates and something I could work with and they did a pretty good job. They kept me updated by email and they called me regularly. I remember that they had their questions and everything. They told me it was pretty clear and understandable and they explained everything pretty deeply. They’re good people over there in Vanderbilt.

Vanderbilt Mortgage's underwriting process took a little bit over a month. The women and the guy I talked to were really professional, knew exactly what they were doing and made everything as easy as cake. In addition, they had the answers right away without me having to wait 30 minutes in a day to get the right answer. They were good people and helped me to the best of their abilities. They understood that I was homeless because of my brother. We got in a fight and I’m living in a motel. They understood that I didn’t have all the money right then and that I had to take so much from a whole paycheck to pay them. They kept me informed about what was going on so I won’t be surprised.

My application and underwriting process with Vanderbilt Mortgage took two weeks. They were very persistent that the house be completely done, and nothing was signed off until everything was done. They’re still doing that and they’re still working for me. I have very high marks for them as far as protecting my interest in buying a home. Everything was pretty straightforward and very clear. The arbitration explained all and they told me what the deal was, what they require, what they were going to do and what our obligations were. I was very happy with the process. Also, their communication was excellent. It was easy to communicate and it was very open as far as what I expected and what they expected. I was very pleased with my experience with Vanderbilt.

Communicating with Vanderbilt was very easy. If they needed anything, they would call me. And if I couldn't answer, I'd call them back. They also explained everything to me. And if I had a question, they would get back to me in less than 24 hours. I got them all the information they needed and the closing went smoothly.

Everything has been really smooth with Vanderbilt. I've always owned stick and brick homes and I've never had a mobile home before. So, I was leery of it. But they've been really professional. The weather was killing us so we couldn't finish. I couldn't get the contractors out in the field to dig trenches 'cause of the rain, but Vanderbilt has not held me up in any way or form. They were ready to go. The people in the finance were really fine, too. Dave, over at the projects, can't beat him to work with. He was very professional and very polite. Scott was great, as well.

We filled out the application and we got called back with several different offers. I talked to a nice man on the phone and I liked Vanderbilt's stuff the best, and he seemed very knowledgeable and helped me out great. It was the customer service that was awesome that made me choose to go through Vanderbilt. I told them whereabouts I wanted my note in the monthly range and they were able to make it happen compared to what I was used to. So, they were able to tell me what I had needed to put down so I can make it happen. Also, I like to pay my stuff online and I didn’t know how to do that. So, they helped me tremendously to figure out how to go in and do that. Everybody has been really helpful. I have no complaints at all. I would highly recommend Vanderbilt to everybody else I know if they were buying a new home. I liked the transparency of their lending process, everything was out in the open and nothing was hidden.

My application process with Vanderbilt Mortgage's didn't take more than a month. Also, my loan officer was easy to communicate with.

Going through the process with Vanderbilt Mortgage took a little while. Doing the application was tough stuff for us. They could have done it a bit faster. After they got all the papers ready and we were ready to sign, we dealt with this one representative who had a good personality. If somebody is buying a trailer, I would recommend Vanderbilt.

Communicating with Vanderbilt during the lending process was really good. I live so far away and I had trouble because I didn't have a fax. But every time something came up, they would contact me and ask me. If there was something wrong with the information I sent them, they would help me with it over the phone so I could correct it. However, some of the other people I've talked to weren't exactly sure what was going on. But the person who helped me with it knew. And if she couldn't figure it out, she would put me on hold for a minute and find someone who could help us address it right then and there. Everything went smoothly with the process. Also, the transparency of the lending process was very thorough. They made sure all their ducks are in a row and everything was right before they take the next step further. I would tell others that Vanderbilt is not as fast as the other ones but it's worth it because everything is up to code.

The application and underwriting process for our loan with Vanderbilt took about 6 months, but most of the hold up was because FHA kept losing papers. Vanderbilt was awesome and they were quick to help us get the papers that we needed. They were in contact with us the whole time to let us know how things were progressing. The loan specialist would call and let me know where we were, what was going on, and what we would need. And then she’d call up and let me know that she had gotten what she needed. I'm satisfied with Vanderbilt’s lending process and this is our second loan with them. Everything was smooth and they were transparent. They were very easy to work with and very accommodating. I would highly recommend them to anyone looking for a mortgage.

I'm completely satisfied with Vanderbilt. Everything was performed as explained by our sales representative. The process was smooth and fast, from the initial application to closing. They were always courteous and professional. I was also impressed with their transparency and honesty. They're gonna do exactly what they say they're gonna do, and they're not gonna do anything that they haven't said. They're reliable and predictable in what they're gonna do and they do exactly what they say they are.

The application and underwriting process with Vanderbilt took about two weeks. They were fast.

Vanderbilt's process was simple and it didn’t take a couple of months. They did a wonderful job. They worked with me and I’m satisfied. Also, my loan specialist was good and it was easy to communicate with her.

My experience with Vanderbilt Mortgage was really good and the entire process wasn't long at all and was quick. They worked with me on helping me get the deposit that I needed, and getting everything going. They were wonderful in every way. I applied online and went from there. They did a great job. We’ve talked several times with their loan specialist. She helped me out with trying to figure out the deposit situation. And she called me and checked in on things, with how it was going with the home moving along and all that good stuff. That could be improved a little bit, but that’s not her fault. There’s one girl there that was most helpful. She was wonderful. She always sent me texts and updates on everything and she was really good. The process was smooth and easy. I wish the interest rates could be a little bit better, but everything was great.

I had a good experience with Vanderbilt. The loan process went smooth and it took less than a month to close. It was also easy to communicate with them and they were polite and helpful as well. They were also upfront with everything.

I put in the request with Vanderbilt back in July and I got something back around September. They were very fast in getting everything in compliance like my debt income ratio. When I got everything that I needed to pay off, they consolidated everything that I had and paid off all of my debts so it'd just be one mortgage that I would have for the house. So, I was really happy. Everything that they’ve done was right on for my situation. It was also fairly easy to communicate with their reps. I texted them who I needed to speak to and if they were in the office, they would pick up. If not, they would call back within an hour or two. They got back once to get a hold of me and they also sent an email about the process that would help me.

Vanderbilt Mortgage was great and I closed with them in November. This was my first time lending and whatever I needed, they were calling and talking with me. Whatever they needed, I was there to give it to them. They didn’t ask for too much and it didn’t take long at all to get me approved. When they brought the paperwork back, they told me I was approved. That was just a shocker to me. It was very easy to communicate with the loan specialist too. If anything changed, they sent me a different quote on the prices. If I had any questions, I would call and ask them and they gave me answers. There was just a credit card that I had to pay and I paid them and we were good. I will recommend Vanderbilt to others. If you have your affairs straight, you'll pretty much get approved.

Vanderbilt is a reliable, trustworthy loan agency that clients can count on. My loan specialist kept calling me every week to make sure everything was good and if I didn’t have any questions. Communicating with them was easy and they tried to make me aware of everything. My first application took a couple of weeks to process though it was a couple of months until I signed and closed on the house. I applied for the loan in April of last year, and then I thought I was going to be in the house by July and that didn’t turn out, so I had to reapply for the loan. They gave me another loan, so I'm hopefully trying to move in in a week.

The application and underwriting process at Vanderbilt took about 2 months and we had to do a down payment. Everything was good with the communication and the loan specialist was good. She gave us her email and was helpful. Vanderbilt is a good option to a lot of things.

I've been through lending processes before and with Vanderbilt was by far the best experience I've had. They made me feel like I’m a part of the company more or less. They wanted our business just like we wanted theirs, and they made it known. It was very easy to communicate with them. There is constant communication. Any time a phone call was made, the phone call was answered. And that was one of the best things. They communicated through phone and email. No matter what it was, I didn’t have to wait long for an answer. So, I praise them. They would type something up, any kind of discrepancy or whatever that we had, and there was not an issue by any means.

The underwriting process of my loan with Vanderbilt took approximately two weeks. They were very helpful and they worked with me on the payment plan. It was also very easy to communicate with them. The loan specialist called me when she needed something or if I needed something, I'd tell her. They were also more helpful than the mobile home company.

Our experience with Vanderbilt was very good. We had financed through them before when we bought our other home so we knew about Vanderbilt and decided to use them again. Our last financing went very well. It was a long process but we all got through it. Their reps were very professional and courteous. They gave us some ideas of what we needed to do so they were very good. Our loan officer made sure the process was completed successfully and smoothly. If I have to finance another home, I would go through Vanderbilt. They were excellent, superior and fantastic and their process was okay.

Vanderbilt Mortgage did an excellent job for me. The application and underwriting process took about three weeks. They usually got in touch with me and it was easy to communicate with them. Their loan specialist was very nice and polite, and I was impressed by her helpfulness and knowledge. I'd recommend this company. They seem to be on the ball and they get things done rapidly.

When I got the loan with Vanderbilt Mortgage, the process was pretty brief and as transparent as anybody could be. It took seven calendar days and everything went smoothly. My wife’s a real estate paralegal so it made things a little easier, but it was uneventful as well. They were cooperative and helpful. We called back and forth and communicating with them was very easy. The only difficult part for us was because we were in transition and everything was in storage. They would call us to say they needed our W2’s from last year and it was difficult for me to get. It was a reasonable request though, and it took only that kind of communication for them to tell us what was needed then we would get it and email it to them.

The lending process at Vanderbilt was easy for me. The loan specialists were excellent. They told me and let me know everything and informed me on everything. Everything was good for me.

When we’re about to close we sat down with the Vanderbilt rep and he explained to us everything in the contract and how everything worked. I liked how he explained the terms. He was explaining one by one. And if we had any question we asked them and he answered nice. I would recommend Vanderbilt to a friend.

Vanderbilt Mortgage personalized payments to see how we could buy the home and the application process took about a month. Everything about the lending process was fine and it was easy to communicate with Vanderbilt. My loan specialist was Brad and he was very polite and very understanding. He cleared anything that we had doubts on.

Vanderbilt Mortgage's lending process was all smooth. It took two or three days. And although I only got two phone calls from them, one was to confirm that the application had gone through and the other was to let me know it was approved, it was very easy to communicate with them during the process. Vanderbilt is straightforward, very easy to get an application through and pre-approved.

I started talking to Vanderbilt back in October when I was in the middle of buying a trailer, and they were great. The application and underwriting process did not take very long. They called me several times and they emailed me, and anytime I had a question, they got back to me really fast. I appreciate that. It was the first time I've ever bought a trailer like that, so I really didn't know what to expect, but they made it really easy to work with them in getting the loan. I would tell my friends to look into Vanderbilt Mortgage because I did not know anything about what I was doing and they explained everything to me.

Vanderbilt gives a fair rate. If not, they could work with you to try and see if you could get a good one. The process was easy and I didn't have problems. Also, the rep treated me well. I liked that I was able to communicate through text message when I had questions because I work most of the time.

The finance part of Vanderbilt was good. But when I had dealt with the program like several months before I started back again the agent that they have assigned me wasn't good. She wouldn't return any calls and this and that. There was just no correspondence at all so that made me step away from there and tried other things before I came back. A lot of people that I did talk to made a lot of the badness and it was good outweighing the bad so I went back to them and I'm very satisfied. The loan specialist I got the second time did a great job. He was more than ready to try to help me in the best way possible as far what I was trying to do and I could really feel that. He asked the questions and I respond to him. And he figured out what I was trying to do, the right way, and he went from there. I had never done anything like that before so it has been very good.

The whole loan process with Vanderbilt Mortgage took about a month and a half. We had a couple of things that were keeping us from closing sooner because of the paperwork on our end. We were having to come up with deeds and title for the land that my mom owned and that was what held up the process as far as closing out faster. But they did a great job and they did everything they could as far as the getting things done on their end. I always got a text message from their rep, Madison. She was checking up on a weekly basis to see how things were going and that really helped out a lot as far as keeping up with what was going on our end. I was very happy with the way they handled everything.

The application process with Vanderbilt was painless. Everybody was kind and any time I had any questions they go, "Well, we need this, we need this." And it's like, "Well, I can get this for you." They were just wonderful. I tried back on something and they go, "That's not going to work. We're going to have to do a different way." And it's like, "Okay. How do I need to do it?" They worked with me and they really helped me figure out what I was doing and how to get it done right.