American Hartford Gold Reviews
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About American Hartford Gold
American Hartford Gold was built in order to help individuals and families protect their wealth with precious metals. It allows you to buy gold, silver or invest in a gold IRA. Doing this could protect the value of your money over time. It offers personalized plans that help families diversify their wealth. The company has delivered billions of dollars in precious metals to thousands of customers.
- Buyback commitment
- High customer ratings
- No shipping fees
- Metal investments carry risks
- No prices on online catalog
American Hartford Gold Reviews
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Reviewed Sept. 14, 2023
Lou **, Account Executive, for American Hartford Gold is truly an angel in disguise. The situation in our country demands that our assets need to be protected with gold. But I could not convince my husband to buy gold, so I was left feeling financially insecure. Through some miracle an ad from American Hartford Gold appeared on his phone and clicking the link led to Lou Cannon and the path to our financial security - and the end to my anxiety.
From that point Lou ** wrapped his arms around us and solved all our financial concerns. He gently educated us and even connected us with Wally **, who gave us a deeper understanding of the process and procedures. With both these honest financial giants in our corner, we made the leap into gold ownership with deep gratitude and trust. I'm sure that anyone fortunate enough to speak with Lou ** and Wally ** will feel as comfortable securing their assets with American Hartford Gold as we do.
Judi
Thank you for taking the time to leave us a review, Louis and Judith.
We appreciate your feedback and trust in AHG,
Our team strives to provide the best services, and we are thrilled to hear that Wally and Lou went above and beyond to make your experience seamless. I will pass on your commendation.
Please feel free to contact us if you have any questions or queries, we would be more than happy to assist you.
Have a nice day and thank you for choosing American Hartford Gold.
Reviewed Sept. 11, 2023
Have mixed feelings about this transaction. This company is very clandestine about their prices. They are more focused on selling you products that give them their biggest profit margin. I am not rich and was looking for something as back up collateral in case of an bad event. Not sure I got what I needed. Only time will tell.
Reviewed Sept. 10, 2023
They were very nice to deal with. They didn't aggravate me but they kept me in line. 'Cause with the way things are right now, you don't want so much money sitting around and not making anything. I was at ease with them.
Thank you for your review, Nancy.
At AHG we pride ourselves in our reputation and client experience, we are thrilled with your 5-star rating.
We appreciate your continued business and loyalty with us. We look forward to servicing you again in the future.
Please feel free to contact us if you have any questions or queries, we would be more than happy to assist you.
Have a nice day and thank you for choosing American Hartford Gold.
Reviewed Sept. 9, 2023
I had a very simple experience. The only problem I did have was with the place that I was getting the money out of. But that really had nothing to do with them. It was more a procedural thing that the other company just didn't wanna let go of the money. But it was taken care of. We went ahead and did it the way they wanted it and it was finally released.
Thank you so much for your review, Juanita!
We are glad to hear about your positive experience.
Our executives go above and beyond to provide excellent customer service and provide the much needed information clients request.
If there is anything further we can assist with, please let us know.
Thank you for choosing American Hartford Gold.
Reviewed Sept. 9, 2023
American Hartford gives you the song and dance and then, after you’ve signed up and paid your money, they would tell you that it's gonna be 10 to 12 weeks before you get the gold. I was looking for something to have in my possession and that was not what I intended to happen. That would have been something that would have come out right in the very beginning. But the reps were congenial and got right back on it.
Reviewed Sept. 8, 2023
Everything was good dealing with American Hartford Gold. But the last call I was on was an explanation of what I was buying and it was very fast and very hard to comprehend everything. I understood it all but it's almost like it was read fast from a script. It's almost hard to answer or ask specific questions when you didn't quite catch every word. You're trying to catch the next word so you forget the word you missed. So, it's almost like it was done on purpose that way. The reps should slow down when explaining the purchase.
Reviewed Sept. 8, 2023
I had a pleasant and informative conversation with the rep. He was very knowledgeable. He made suggestions on how to invest and how much of a percentage to invest in each item.
Thank you so much for your review, Daniel!
We are glad to hear about your positive experience.
Our executives go above and beyond to provide excellent customer service and provide the much needed information clients request.
If there is anything further we can assist with, please let us know.
Thank you for choosing American Hartford Gold.
Reviewed Sept. 7, 2023
Cameron Johnson helped me understand the value of moving my IRA into precious metals. He took a great deal of time to explain trends and potentials of stocks vs. gold which I had a very limited understanding of. He continues to be helpful with any questions or concerns I bring up to him.
Thank you for your review, Douglas.
Our team is passionate about providing all of our clients with a seamless, five-star experience.
We are pleased to know Cameron surpassed your expectations.
We hope that in the future we’ll be able to provide a comparably excellent experience.
Have a nice day and thank you for choosing American Hartford Gold!
Reviewed Sept. 7, 2023
Great experience all-around with American Hartford Gold and Machi ** for 401K transfer! I recommend the entire organization (operations, customer service, etc.) highly and Machi specifically! Fast delivery, great documentation, thorough, professional, consultative, punctual, they do as they say they will, without fail. A pleasure with which to do business. I suggest you do just that.
Thank you for your review, Jim!
It is always such a pleasure when we receive feedback from our loyal clients.
I will make sure Machi receives your commendation.
Please feel free to contact us if you have any questions or queries, we would be more than happy to assist you.
Have a nice day and thank you for choosing American Hartford Gold.
Reviewed Sept. 5, 2023
Very helpful and very assuring. Make you feel comfortable with all of their knowledge and experience. Explained to me every single option I had and which one would probably fit best for my situation. I feel more comfortable and at ease that the investment I made was a wise decision.
Thank you for taking the time to leave us a review, Chris.
At AHG we strive to provide the best services to all our clients and we are thrilled our team was able to facilitate your first time investment with us and make your experience seamless.
Please feel free to contact us if you have any questions or queries, we would be more than happy to assist you.
Have a nice day and thank you for choosing American Hartford Gold.
Reviewed Aug. 31, 2023
I was treated well and beyond when it came to closing the deal. The process was painless and I thought I was informed on what to expect throughout the process. The pricing is good and over all I was treated very well. Daniel ** was excellent in explaining the process and I enjoyed working with him immensely. In retrospect, I feel that they need to explain their price guarantee policy a little better. I have not received my metal as of this writing and I am looking forward to having them delivered by UPS. Know what you are doing, ask questions and understand the options before you. I recommend doing business with American Hartford Gold.
Thank you for your review, Lauren.
Our team works diligently to provide the best services to our clients, I will make sure Daniel and team receive your commendation.
Please feel free to contact us if you have any questions or queries, we would be more than happy to assist you.
Have a nice day and thank you for choosing American Hartford Gold.
Reviewed Aug. 29, 2023
Dealing with the American Hartford Gold Organization left me feeling good about my investment. We will surely deal with them in the future. Extremely helpful and willing to educate you on nomenclature and standards. They made your buying experience so much easier for a first time purchaser. Treated us like family.
Thank you for review, Ken.
We appreciate your continued business and loyalty with us.
We look forward to servicing you again in the future.
I will pass on your comments to our team and let them know you are satisfied with their efforts.
Thank you for choosing American Hartford Gold.
Reviewed Aug. 25, 2023
Very professional, knowledgeable, and takes the time with their customer. Angus was not only able to make recommendations he could substantiate with back up information as to the whys. I highly recommend dealing with Angus at American Hartford. He took the time with me to explain various scenarios which I appreciate. Looking forward to future transactions.
Thank you for taking the time to leave us a review, Magdalene.
At AHG, we make sure that everyone on our team provides the best services to all our clients and we are thrilled Angus has been able to facilitate your first investment and make your experience seamless.
Please feel free to contact us if you ever have any questions in the future, we would be more than happy to assist you.
Thank you as always for choosing American Hartford Gold, have a nice day!
Reviewed Aug. 25, 2023
Mr. ** was very knowledge, and professional; as well as his support staff. As soon as the account was funded, they contact me and went through all of their products. In addition, there was no pressure to buy, and as soon as I made my decision on the products I was interested, the purchased was closed that day. It was a pleasure and made as seamless as possible. Highly recommended.
Thank you for your review, Marjorie.
At AHG we pride ourselves in our reputation and client experience, we are thrilled with your comments and 5-star rating.
We appreciate your continued business and loyalty with us. We look forward to servicing you again in the future.
Please feel free to contact us if you have any questions or queries, we would be more than happy to assist you.
Have a nice day and thank you for choosing American Hartford Gold.
Reviewed Aug. 23, 2023
Absolutely a 10/10 experience. BJ and Spencer are great. Very helpful, well educated and personable! I definitely recommend American Hartford Gold. They compared prices with my right over the phone to make sure they were undercutting their competitors and gave great recommendations on what to buy. I will definitely be buying from them again.
Thank you for your review, Brandon.
At AHG we work hard to provide the best possible experience for our customers and are thrilled to hear BJ and Spencer were able to meet your needs.
Please feel free to contact us if you have any questions or queries, we would be more than happy to assist you.
Have a nice day and thank you for choosing American Hartford Gold.
Reviewed Aug. 21, 2023
The worst experience and will never deal with this company ever again, Christian ** is the most unprofessional salesperson, if you ever want to deal with this company run away from him, I called to buy from the company gold bars, he ignored my request then I had to deal with a different company, then I called again hoping to deal with someone else, he was my bad luck again, bought gold bars then problem with delivery, I called 3 time 3 voicemail and never came back to me, very disappointed and frustrated with This company to have such person to be our salesperson.
Reviewed Aug. 19, 2023
I am pleased to recommend this team. They are professionals, and know what they are doing. I am new, and have worked with Terry, and he was so helpful giving me information regarding all the facets regarding buying and selling gold and silver. I look forward to working with him in the future.
Thank you for taking the time to leave us a review, Teresa.
We appreciate your feedback and continued business and trust in AHG.
Our team strives to provide the best services, and we are thrilled to hear that Terry went above and beyond to make your experience seamless. I will pass on your commendation.
Please feel free to contact us if you have any questions or queries, we would be more than happy to assist you.
Have a nice day and thank you for choosing American Hartford Gold.
Reviewed Aug. 17, 2023
Austin ** & Di ** were instrumental in our initial experience purchasing precious metals. Their knowledge and expertise provided us with a level of confidence in our selection. The security throughout the procedure was excellent, from the arrangements on a personal check through receipt of the order. The entire transaction was exemplary. We are satisfied customers.
Thank you for taking the time to leave us a review, Jacqueline.
It is always such a pleasure when we receive feedback from our loyal clients.
I will pass on your comments to our team!
Please feel free to contact us if you have any questions or queries, we would be more than happy to assist you.
Have a nice day and thank you for choosing American Hartford Gold.
Reviewed Aug. 17, 2023
Terry ** truly went above and beyond to make sure I was comfortable and confident with my choice to open an account with American Hartford Gold. He made sure I was properly informed of my options and that I fully understood how I controlled how my investments. This is my first venture out of the standard 401K (stock market) investing plan and I'm the first to admit as to my lack of investing knowledge, so I really appreciated Mr. **'s insight and professionalism. I look forward expanding my portfolio with American Hartford Gold.
Thank you for review, Duanne.
We appreciate your continued business and loyalty with us. We look forward to servicing you again in the future.
I will pass on your comments to Terry and let him know you are satisfied with his efforts.
Thank you for choosing American Hartford Gold, have a nice day!
Reviewed Aug. 16, 2023
John was extremely helpful and informative from the first inquiry about precious metals to the completion of transfer of funds from an IRA to purchase precious metals. He answered every question in simple English and engendered confidence both in his expertise and in American Hartford Gold. I feel comfortable calling him in the future for further trades, confident that he will give good and trustworthy advice.
Thank you for taking the time to leave us a review, Katherine.
At AHG we strive to provide the best services to all our clients and we are thrilled John was able to facilitate your first time investment with us and make your experience seamless.
Please feel free to contact us if you have any questions or queries, we would be more than happy to assist you.
Have a nice day and thank you for choosing American Hartford Gold.
Reviewed Aug. 12, 2023
Di ** was my advisor. She stayed in contact with me and my husband throughout the whole process. She was easy to talk to and answered our questions making it easy to understand the process and what we were getting. She was very knowledgeable about her subject and again treated us with respect in answering our questions.
Thank you for your review, Kimberly!
It is always such a pleasure when we receive feedback from our loyal clients.
Please feel free to contact us if you have any questions or queries, we would be more than happy to assist you.
Have a nice day and thank you for choosing American Hartford Gold.
Reviewed Aug. 11, 2023
Our rep was knowledgeable, explained everything completely, and left us with confidence that our investment was in good hands. He answered all of our questions completely and left us with the feeling that we were in good hands with our investment. I don't know how much more to add since I have covered the necessary points.
Thank you for taking the time to leave us a review, Julia.
It is always such a pleasure when we receive feedback from our loyal clients.
I will pass on your comments to our team!
Please feel free to contact us if you have any questions or queries, we would be more than happy to assist you.
Have a nice day and thank you for choosing American Hartford Gold.
Reviewed Aug. 10, 2023
Experience was good. The only feedback is the timeline for delivery seems excessive. I would rather the delivery date be pushed up. Why does it take so long to get the coins delivered? Feel free to call me. I would like to hear from you.
Reviewed Aug. 8, 2023
Everyone I have dealt with has been knowledgeable, courteous, and helpful. My calls have been answered or returned in a timely fashion. It will become a 5 star experience when I have my purchase in my possession. It was made only a week ago and has not yet shipped.
Reviewed Aug. 8, 2023
Vince was very patient and shared a great deal of knowledge with me about precious metals. What an amazing guy! I’m looking forward to hopefully getting more information from Vince, as well as many others at American Heritage Gold to increase my understanding. In such unpredictable times - we need people of whom we can trust - in my experience, Vince is the man for the job!
Thank you for your review, Roy.
Our team is passionate about providing all of our clients with a seamless, five-star experience. We are pleased to know Vince surpassed your expectations.
We hope that in the future we’ll be able to provide a comparably excellent experience.
Have a nice day and thank you for choosing American Hartford Gold!
Reviewed Aug. 7, 2023
We would like thank Hartford Gold for helping us with this purchase. The whole process from order to receiving went smoothly. We would especially like to thank Nathan and Tyler. They explained the process thoroughly and easy to understand. If we consider making more purchases we will be in contact with Hartford Gold again.
We appreciate your review, Gene.
It is always such a pleasure when we receive feedback from our loyal clients.
At AHG customer experience is our top priority, we are thrilled to hear that Tyler and Nate provided you with quality service.
Please feel free to contact us if you have any questions or queries, we would be more than happy to assist you.
Have a nice day and thank you for choosing American Hartford Gold.
Reviewed Aug. 7, 2023
My agent was John **. I found him to be a man of great patiece. My experience with precious metals was zero(0). He very consciously kept the explanations of my purchase to be extremely descriptive for my knowledge level. When we were through with my order, I felt very comfortable and knowledgeable with what I purchased. When I do further purchases, I will specifically ask for him. Thanks John, Grant.
Thank you for taking the time to leave us a review, Grant.
Our team strives to provide the best services, and we are thrilled to hear that John went above and beyond to make your experience seamless. I will pass on your commendation.
Please feel free to contact us if you have any questions or queries, we would be more than happy to assist you.
Have a nice day and thank you for choosing American Hartford Gold.
Reviewed Aug. 7, 2023
Barry ** was very very helpful in helping us choose the right coins for us, He took time to explain in detail and answer all of our questions. He called back to let us know the status of our shipment and asked us to call him back when it arrived, to make sure we were pleased. We were. Thank you Barry.
Audry ** and Gary **
Thank you for your review, Audry.
At AHG we strive to provide the best services to all our clients and we are thrilled Barry was able to facilitate your first time investment with us and make your experience seamless..
Please feel free to contact us if you have any questions in the future, we would be more than happy to assist you.
Have a nice day and thank you for choosing American Hartford Gold!
Updated review: Aug. 18, 2023
The company has resolved the complaint to my satisfaction.
Original Review: Aug. 7, 2023
For several weeks prior to my purchase of gold for my IRA, the sales representative (Johnny **) used a very hard sell about the reasons to open a Gold IRA. When I finally decided to invest $60,000 dollars to do so... I was put in contact with a Mr. Wally ** who convinced me to purchase Australian Wildlife coins to protect against the possibility of any future gold confiscation by our government. The premium on these !/4 ounce coins was criminally high. But I was told that they were worth the price. Later when I looked into what a 1/4 ounce Australian Wildlife coin was worth, it was only about 75% of what I paid for them. This was a barely legal, pure and simple scam. My $60,000 dollars got me $45,000 worth of gold. Pure SCAM.
Hello Joseph,
Thank you for bringing this to our attention. At AHG, we set a high standard for ourselves, and we put customer service at the top of our priorities.
We are truly sorry to hear that standard was not met in your interaction with your representative.
We would like to make things right,
You can expect a call from our team soon to discuss what occurred and how we can remedy your concerns.
Feel free to contact our Client Relations Department at 323-372-5801 if you have any other questions or concerns.
- AHG
Reviewed Aug. 1, 2023
The 3 gentlemen that worked with me were very informative, helpful, friendly and very thorough and my wife and I will do business in the future with American Hartford Gold again. I have recommended American Hartford Gold to my children and several friends. Thank the guys for a great job.
Thank you for your review, Charles.
We are passionate about providing all of our clients with a seamless, five-star experience. We are pleased to know our team has surpassed your expectations.
We hope that in the future we’ll be able to provide a comparably excellent experience.
Have a nice day and thank you for choosing American Hartford Gold!
Reviewed Aug. 1, 2023
My experience with American Hartford Gold exceeded expectations, Barry ** was a major player in this transaction. His experience and knowledge played a big part in answering all of my questions. He guided me through the entire process and it all went very well. I would absolutely recommend American Hartford Gold and the pleasure of dealing with Barry **.
Thank you for your review, Raymond.
At AHG we pride ourselves in our reputation and client experience, we are thrilled with your comments and 5-star rating. We look forward to servicing you again in the future.
Please feel free to contact us if you have any questions or queries, we would be more than happy to assist you.
Have a nice day and thank you for choosing American Hartford Gold.
Reviewed July 31, 2023
Barry ** was absolutely great at helping me get the most beautiful coins that I have ever seen. He was very supportive when I was not familiar with computer business. Hope I can do more business in the future. Barry was very professional and polite. I feel comfortable having him help me obtain the best investments. Thank you.
Thank you for your review, Kathryn!
It is always such a pleasure when we receive feedback from our loyal clients.
I will make sure Barry and team receives your commendation. Please feel free to contact us if you have any questions or queries, we would be more than happy to assist you.
Have a nice day and thank you for choosing American Hartford Gold.
Reviewed July 31, 2023
Terry ** was very professional, clear with his information and instructions. When I had questions he stopped and spent the necessary time to clarify for my knowledge. Terry took the time to educate me since this was the first time that I purchased gold for investment. I would use Hartford Gold again.
Thank you for taking the time to leave us a review, Neal.
At AHG we strive to provide the best services to all our clients and we are thrilled Terry has been able to facilitate your first time investment with us and make your experience seamless.
Please feel free to contact us if you have any questions or queries, we would be more than happy to assist you.
Have a nice day and thank you for choosing American Hartford Gold.
Reviewed July 27, 2023
My experience was excellent and the team Adam and Matt were informative and helped to understand the whole process. Their customer service was outstanding. They both went above and beyond. Adam and Matt both follow all my requests and did it very politely and efficiently. Would definitely recommend them both.
Thank you so much for your review, Natalie!
We are glad to hear about your positive experience.
Adam and Matt go above and beyond to provide excellent customer service and provide the much needed information at clients request.
If there is anything further we can assist with, please let us know.
Thank you for choosing American Hartford Gold.
Reviewed July 26, 2023
Machi ** is so professional, knowledgeable, and trustworthy. He explained everything so clearly, answered my questions, and made me feel so excited and comfortable with my decision to invest in a rollover IRA with American Hartford Gold. I would recommend reaching out to him with all your precious metals questions and requirements.
Thank you for your 5-star review, Belinda.
At AHG, we make sure that everyone on our team provides the best services to all our clients and we are thrilled Machi has been able to facilitate your first investment and make your experience seamless.
Please feel free to contact us if you ever have any questions in the future, we would be more than happy to assist you.
Thank you for choosing American Hartford Gold, have a nice day!
Reviewed July 26, 2023
I had a 401k from a former employer. I was curious about rolling it over to a gold-backed IRA. I called American Hartford because, honestly, not many people do this type of IRA. And, I found their website very informative and easy to understand. Derek and Christian made this a very easy process from first phone call to the selection of the products &; storage. Every question was answered. The products I selected were reasonable for what I need. I am really happy with the excellent service. If 401k rollovers intimidate you, please consider reaching out to Derek and Christian at American Hartford. This was easier than I thought.
Thank you so much for your review, JD.
We are glad to hear about your positive experience.
Our executives go above and beyond to provide excellent customer service and provide the much needed information clients request.
If there is anything further we can assist with, please let us know.
Thank you for choosing American Hartford Gold, have a great day!
Reviewed July 24, 2023
John ** and Christian ** were very helpful with my IRA accounts. Their knowledge and experience were felt throughout the process. I was a new customer and they were very patient and explained everything to me as well as sent me an email with pictures of my coins and an explanation of the gold and silver accounts. The time that each of them spent with me was over the top! I would highly recommend American Hartford Gold for your buying and trading experience. I am looking forward to working with them again in the near future.
Thank you for your 5-star review, Margie.
At AHG, we make sure that everyone on our team provides the best services to all our clients and we are thrilled John and Christian have been able to facilitate your first investment and make your experience seamless.
Please feel free to contact us if you ever have any questions in the future, we would be more than happy to assist you.
Thank you for choosing American Hartford Gold, have a nice day!
Updated review: Aug. 3, 2023
All issues have been resolved.
Original Review: July 24, 2023
It took almost 2 months to receive my purchase after you received my funds. I also did not receive $500.00 in bonus silver I was promised. I did manage to talk to the girl doing the invoicing who told me I would have to talk to the salesman about the silver. My calls have not been returned.
Hello Michael,
Thank you for bringing this to our attention.
At AHG, we set a high standard for ourselves, and we put customer service at the top of our priorities.
We are truly sorry to hear that standard was not met in your interaction with your representative,
We are thrilled with your update and glad Spencer was able to make this right.
Feel free to contact our Client Relations Department at 323-372-5801 if you have any other questions or concerns in the future.
Reviewed July 18, 2023
Jeff ** phoned me & offered prevailing rate on pending gold acquisition order that I had earlier made with him. I appreciated Mr. **’s initiative in offering the best price on my order & agreed to consummate order. I’ve had dealings with Mr. ** at AHG, who has always delivered on his representations.
Thank you for your review, Ken.
At AHG we pride ourselves in our reputation and client experience, we are thrilled with your comments and 5-star rating.
We appreciate your continued business and loyalty with us, we look forward to servicing you again in the future.
Have a nice day and thank you for choosing American Hartford Gold!
Reviewed July 17, 2023
Danile ** was great to work with. Very helpful and understanding of all my newbie questions in this whole process. He answered all my questions and emails! (He loves emails by the way..) Was very helpful in getting us a decent buy on silver and the overall process. Would highly recommend him to anyone rolling over an IRA or buying precious metals.
Thank you for your 5-star review, Ed!
At AHG, we make sure that everyone on our team provides the best services to all our clients and we are thrilled our team was able to facilitate your first investment and make your experience seamless.
Please feel free to contact us if you ever have any questions in the future, we would be more than happy to assist you.
Reviewed July 17, 2023
The service I received from American Hartford Gold's Luke ** was nothing short of OUTSTANDING. He made my experience with buying gold from American Hartford Gold incredibly easy and positive. He actively listened to all my questions and concerns. He was very patient in educating me in gold investment and Hartford Gold's buying process.
Thank you for your review, James!
At AHG we strive to provide our clients with the best services. We are thrilled to hear Luke made your experience seamless.
Please feel free to contact us if you ever have any questions in the future, we would be more than happy to assist you.
Thank you for choosing American Hartford Gold.
Reviewed July 13, 2023
My initial experience with Hartford Gold has been a very good one due to the attention and professionalism given to me by Adam ** and Mathew **. I hope to continue my working relationship with these fine gentlemen. Thank them for their help. They are a credit to your institution.
Thank you for your 5-star review, Barry.
We are glad to hear about your positive experience. Our executives go above and beyond to provide excellent customer service and provide the much needed information clients request.
If there is anything further we can assist with, please let us know.
Thank you for choosing American Hartford Gold.
Reviewed July 12, 2023
Brad and Josh, American Hartford Gold, these gentlemen are a pleasure to work with. They've helped me to understand how and why AHG is the best place for me to invest my money. Very good atmosphere. Great experience. I am sure that anyone wanting to get some help with the purchase of precious metals will be very pleased with the experience provided by AHG.
Thank you for your 5-star review, Conrad!
At AHG, we make sure that everyone on our team provides the best services to all our clients and we are thrilled Brad and Josh were able to facilitate your first investment and make your experience seamless.
Please feel free to contact us if you ever have any questions in the future, we would be more than happy to assist you.
Have a nice day.
Reviewed July 5, 2023
Angus was POC for buying gold. He was professional, courteous, and downright pleasant to work with. He answered all my questions and the paper drill went extremely well. We completed the transaction in a very orderly time frame. I will always use this gentleman in future endeavors. Thank you very much.
Thank you for taking the time to leave us a review, Harlan.
We appreciate your feedback and continued business and trust in AHG.
Our team strives to provide the best services, and we are thrilled to hear that Angus went above and beyond to make your experience seamless. I will pass on your commendation.
Please feel free to contact us if you have any questions or queries, we would be more than happy to assist you.
Have a nice day and thank you for choosing American Hartford Gold.
Reviewed June 30, 2023
I heard about them from an influencer I trust called An0maly. This was the only sponsor I ever heard him recommend. The purchase was smooth and they even paid my wire transfer fee, which I did not expect. AHG was very responsive, and gave me a lot of information before making the purchase. Their customer service was friendly and helpful and I learned a lot.
Thank you for your review, Mark.
At AHG we pride ourselves in our reputation and client experience, we are thrilled with your comments and 5-star rating. We appreciate your continued business and loyalty with us.
We look forward to servicing you again in the future.
Please feel free to contact us if you have any questions or queries, we would be more than happy to assist you.
Have a nice day and thank you for choosing American Hartford Gold.
Reviewed June 28, 2023
Terry ** helped me today with setting up my portfolio. He is very personable. Explained what I was purchasing and answered all my questions to my satisfaction. Received a followup call to verify everything. Everything was done very professionally. I feel that I will have begun a good investment relationship with American Hartford.
Thank you for taking the time to leave us a review, Sandra.
It is always such a pleasure when we receive feedback from our clients, I have passed on your comments to our team!
Please feel free to contact us if you have any questions or queries, we would be more than happy to assist you.
Have a nice day and thank you for choosing American Hartford Gold.
Reviewed June 26, 2023
Sandra
Thank you for your review, Sandra.
Our team is passionate about providing all of our clients with a seamless, five-star experience.
We are pleased to know Terry surpassed your expectations.
We hope that in the future we’ll be able to provide a comparably excellent experience.
Have a nice day and thank you for choosing American Hartford Gold!
Reviewed June 22, 2023
I am new to investing in a precious metals IRA but John ** of American Hartford Gold made the process very easy. He was very patient in doing a rollover, explaining the categories of metals allowed in an IRA, and selecting the coins to purchase. I also feel that he offered excellent pricing on the purchase of those coins. I strongly urge others to seriously consider investing through American Hartford Gold.
Thank you for taking the time to leave us a review, Donald.
At AHG we strive to provide the best services to all our clients and we are thrilled John was able to facilitate your first time investment with us and make your experience seamless.
Please feel free to contact us if you have any questions or queries, we would be more than happy to assist you.
Have a nice day and thank you for choosing American Hartford Gold.
Reviewed June 19, 2023
Angus and Cameron were the two gentlemen that worked with me and they were always helpful, calling me and asking me if I had any questions, always explaining things if I did not understand something. Really I felt like they were holding my hand all the way through my experience. Very considerate, polite. I would recommend Hartford Gold to anyone.
Thank you for your review, Anne!
It is always such a pleasure when we receive feedback from our clients, I will make sure Angus and Cameron do receive your commendation.
Please feel free to contact us if you have any questions or queries, we would be more than happy to assist you.
Have a nice day and thank you for choosing American Hartford Gold.
Reviewed June 15, 2023
Appreciate your help Jeff and Wally in investing once again with American Hartford Gold. We are a returning customer. We are waiting for the delivery of the gold american buffalo and silver rounds.. Today we received the invoice with description of the product purchased. We also were provided information on shipping time of coins. Your knowledge of gold and silver helped to make this purchase once again easy for us, to feel comfortable with our purchase and investment.
Thank you for your 5-star review, Charles!
At AHG, we make sure that everyone on our team provides the best services to all our clients and we are thrilled Jeff and Wally were able to facilitate your investment once again with us and make your experience seamless.
Please feel free to contact us if you ever have any questions in the future, we would be more than happy to assist you.
Thank you for choosing American Hartford Gold.
Reviewed June 15, 2023
I'm a 1st time, precious metals buyer. I was pretty clueless about everything, but David E. was very helpful and made the experience quite painless. I would recommend the company, because they are willing to give helpful advice, when needed. I thought bars were a good purchase, but after talking with David, I learned coins are better.
Thank you so much for your review, Latanya!
We are glad to hear about your positive experience. Our executives go above and beyond to provide excellent customer service and provide the much needed information at clients request.
If there is anything further we can assist with, please let us know.
Thank you for choosing American Hartford Gold.
Reviewed June 11, 2023
I have placed this order with American Hartford Gold with Account Executive, Angus **, who has been extremely knowledgeable in this area. He's been helpful in answering many of the questions that I have asked. He's professional and has shown great patience with me.
Thank you for your review, Patricia.
At AHG we pride ourselves in our reputation and client experience, we are thrilled with your comments and 5-star rating.
We look forward to servicing you again in the future.
Please feel free to contact us if you have any questions or queries, we would be more than happy to assist you.
Have a nice day and thank you for choosing American Hartford Gold.
Updated review: June 13, 2023
Problems were resolved.
Original Review: June 10, 2023
The agents were helpful. I ordered for an IRA and for personal account, which was sent to me, about $122,000 total. It was a special promotion,1/17/2023. I chose the safe and it was never sent to me. I forget the other amount of precious metals offered.
Hello Donald,
Thank you for your 5-star rating.
At AHG, we set a high standard for ourselves, and we put customer service at the top of our priorities.
We are thrilled Patrick was able to clarify any questions and concerns.
Thank you for choosing American Hartford Gold, have a great day!
Reviewed June 9, 2023
Blake ** is a dedicated professional who strives to make sure his clients clearly understand what was presented and he gave us plenty of time for questions. We appreciated his customer service to us! We highly recommend Blake to other clients. Very courteous and knows his stuff!! Great experience!
Kevin, thank you for taking the time to leave a review.
It is always such a pleasure when we receive feedback from our loyal clients.
At AHG customer experience is our top priority, we are thrilled to hear that Blake provided you with quality service.
Please feel free to contact us if you have any questions or queries, we would be more than happy to assist you.
Have a nice day and thank you for choosing American Hartford Gold.
Reviewed June 6, 2023
Spoke with 3 different companies before choosing Hartford Gold. Wally explained the process in an easy to understand form. He also answered all of my questions to my satisfaction. I would recommend Hartford Gold to anyone who asked. Wally and Spencer were super easy to work with.
Thank you for taking the time to leave us a review, Sheree.
At AHG we strive to provide the best services to all our clients and we are thrilled Wally was able to facilitate your first time investment with us and make your experience seamless..
Please feel free to contact us if you have any questions in the future, we would be more than happy to assist you.
Have a nice day and thank you for choosing American Hartford Gold!
Reviewed May 31, 2023
John ** was very patient and effective guiding me, a first time buyer, through the education and selection process. I am looking forward to receiving this order, and I would consider subsequent purchase of the delivery is as smooth as the buying process.
Thank you for taking the time to leave us a review, Joseph.
We appreciate your feedback, continued business and trust in AHG.
Our team strives to provide the best services, and we are thrilled to hear that John went above and beyond to make your experience seamless. I will pass on your commendation.
Please feel free to contact us if you have any questions or queries, we would be more than happy to assist you.
Have a nice day and thank you for choosing American Hartford Gold.
Reviewed May 25, 2023
Very professional and no pressure. Educational information and customer service was exceptional. I purchased a gold IRA and was very pleased with the Information provided and process to complete. I found other companies to be high pressure, but not American Hartford. I would definitely recommend American Hartford Gold to my family and friends.
Phil, thank you for taking the time to leave us a review.
We appreciate your continued business and loyalty with us.
We look forward to servicing you again in the future.
Thank you for choosing American Hartford Gold, have a great day!
Reviewed May 24, 2023
Machi and Anthony were very helpful and knowledgeable. Look forward to doing more business with them in the near future. Their whole staff was expedient and made my purchase easy and fast. I checked a lot of other company's reviews and researched and found them to be the best.
Thank you for your 5-star rating, Mark!
We hope that your future business with Machi, Anthony, and our staff continue to be pleasant and successful.
If you have any more questions or require further assistance, feel free to contact us.
Thank you for choosing American Hartford Gold, have a nice day!
Reviewed May 18, 2023
I have a government 401(k) and as far as rolling it over, American Hartford Gold would make the call and switch me over for three of us to be on the line to make sure everything was all right, and that they didn't need anything else from me or from them. They explained to me the company and the equity trust, which is where the money would go to first as far as purchasing the gold or rolling it over to purchase the gold. When the date came that was stated that it should be en route to them, they contacted me to find out if I had heard anything so if they needed to follow up. They stayed on top and I liked that.
I've got a combination of gold and silver, but the majority was gold. The first time that I purchased from them, it was being stored. They have a storage facility that's within my commuting area within the Dallas Fort Worth Texas area. I chose that option for storage because they pay for it for the first year and then after that, I can have it either sent here or decide to have it put in a safe deposit box or some place and not have it at my house.
Thank you for taking the time to leave us a review, Janet.
Our team strives to provide the best services, and we are thrilled with your comments.
Please feel free to contact us if you have any questions or queries, we would be more than happy to assist you.
Have a nice day and thank you for choosing American Hartford Gold.
Reviewed May 18, 2023
Customer service was good and my rep would call me back right away. The gold IRA is being held somewhere else but the rep sent me some. The quality is good too.
Thank you so much for your review, Maximo!
Our executives go above and beyond to provide excellent customer service and provide the much needed information clients request.
If there is anything further we can assist with, please let us know.
Thank you for choosing American Hartford Gold, have a nice day!
Reviewed May 17, 2023
Dealing with American Hartford Gold's personnel was fine. Their procedures are very protective of their own interests and don't make it extremely difficult, but make it inconvenient to try and do business with them. They wanted the money wired. If you're living in an urban area, it's easy to go down to the bank and do it. I live in the Sierra foothills, so there isn't necessarily a bank next door. So to me, that was inconvenient. I could have given them a checking account number, and they could have electronically transferred the money, which would have been just as safe.
As far as purchasing, I knew what I wanted and how much I wanted to spend. I decided to purchase silver coins. I wanted the purest form of silver coins. I took possession of the coins. They wouldn't do me much good if there was a monetary collapse if they were sitting in a vault in Los Angeles. The delivery took too long. That was one of the things that surprised me. It took three to four weeks.
Reviewed May 17, 2023
Everything with American Hartford was great overall. I spoke with two different salespeople and then one final salesperson who picked which ones to buy and processed the order. The customer service was great. I got my coins. It was a box within a box, within a box, within a box. I thought that was super entertaining.
Thank you so much for your review, Bryan!
Our executives go above and beyond to provide excellent customer service and provide the much needed information clients request.
If there is anything further we can assist with, please let us know.
Thank you for choosing American Hartford Gold.
Reviewed May 17, 2023
I wasn't really familiar with the whole thing. I thought that they'd give me a little background on it and tell me what it would cost. I'm always hearing that when you transfer a 401 to an IRA, there really isn't a lot of cost involved but it turned out that there was quite a bit of cost involved. The rep from American Hartford tried to tell me that if I waited long enough, the coins would be more valuable than what I paid for them and that's not the case. I made my first purchase back in March of '22 for the 401 to precious metals IRA. I made a second purchase for some physical gold and silver about a year later and that's about the time I figured out that they were charging me too much. I started looking up the value of these coins online and I'd find them for sale for quite a bit less than I paid for them. I can understand them wanting to make some money, but it was excessive.
They gave me real high premiums on the coins that they recommended that I'd get for my money. Their premiums were way out of bounds and they shouldn't have been that high. And I tried to complain with them a couple of times. Then I got to a point where I wanted to do a buyback where they would buy their coins back and then they offered me a couple of hundred dollars less than what I paid for them per gold coin so I just decided to stay with what I got.
Reviewed May 17, 2023
They've been very good. I followed up with them a couple of times and they had always been very helpful and knowledgeable. However, it took a good while for the investment that I made for the coins to be shipped and delivered to the depository. But it wasn't American Hartford Gold, it was the people that were doing the shipping. The reps of American Hartford were in contact. They told me that there was a backlog.
Thank you so much for your review, Jerry!
Our executives go above and beyond to provide excellent customer service and provide the much needed information at clients request.
If there is anything further we can assist with, please let us know.
Thank you for choosing American Hartford Gold.
Reviewed May 17, 2023
The reps tried to educate me on the best options based on timeframe.
Thank you for your 5-star review, Spencer!
At AHG, we make sure that everyone on our team provides the best services to all of our new and existing clients.
If there is anything further we can assist with, please let us know.
Thank you for choosing American Hartford Gold.
Reviewed May 17, 2023
Before I went to American Hartford Gold, I invested some money and only had a certain amount left over. I wanted to move somewhere and they were one of the ones that would take a lesser amount. I also trust the point of view of one of the spokespersons, Bill O'Reilly. American Hartford Gold gave me all my options and did something I wasn't expecting. They threw in a few things extra to show me some of the better coins, which coins to select, bronze, silver, and gold. It aligned with what I had already heard from other companies. However, American Hartford Gold did one thing against the policy that I was shocked. They said no one could receive my gold and silver, except for me, and I had to show a license. I wasn't home and my wife received it without showing any identification. It could have been anybody or it could have gone to the wrong house.
Reviewed May 17, 2023
I decided to buy some gold, and the reps were great. They were more knowledgeable than me, and they were able to answer my questions.
Thank you for taking the time to leave us a review, Juan.
It is always a pleasure when we receive feedback from our loyal clients.
I will pass on your comments to our team!
Please feel free to contact us if you have any questions or queries, we would be more than happy to assist you.
Have a nice day and thank you for choosing American Hartford Gold.
Reviewed May 11, 2023
Our Sr. Account Executive, Eino **, was fabulous! He was very detailed oriented, explained our options completely, and was able to answer all of our questions easily. Plus he was always very pleasant and worked around our schedules! What a blessing!
Thank you for your 5-star review, Lisa!
At AHG, we make sure that everyone on our team provides the best services to all our clients and we are thrilled Eino has been able to facilitate your investment and make your experience seamless.
Please feel free to contact us if you ever have any questions in the future, we would be more than happy to assist you.
Have a great day and thank you for choosing American Hartford Gold!
Reviewed May 10, 2023
Kyle ** handled us very professionally in our precious metals purchase. He was so patient and thorough in explaining things to a couple of novices. We feel confident in our purchase and have the feeling that we have done the right thing.-Paul
Thank you for your review, Paul.
At AHG we pride ourselves in our reputation and client experience, we are thrilled with your comments and 5-star rating.
We appreciate your continued business and loyalty with us. We look forward to servicing you again in the future.
Please feel free to contact us if you have any questions or queries, we would be more than happy to assist you.
Have a nice day and thank you for choosing American Hartford Gold.
Reviewed May 10, 2023
My experience of working with Angus **, Cameron ** and Elizabeth ** at American Hartford was excellent. They were patient, cordial, and definitely interested in my best interests. They worked well together as a team. Mr. ** made sure that all communication between team members was seamless and kept all telephone appointments on time. He explained everything thoroughly beginning with the overview of the process, through all the paperwork, to the purchasing of the gold. What could have been a harrowing experience was enjoyable because of his attention to detail and sincere interest on my behalf.
Thank you for your 5-star review, Mary Jo!
At AHG, we make sure that everyone on our team provides the best services to all our clients and we are thrilled Angus, Cameron and Elizabeth were able to facilitate your investment and make your experience seamless.
Please feel free to contact us if you ever have any questions in the future, we would be more than happy to assist you.
Have a great day, thank you for choosing American Hartford Gold.
Reviewed May 6, 2023
Daniel was very good in answering all my questions, and assisted me in doc you signing a couple times because we had a problem with the doc sign application so he finally had his staff mail it to me for final signature. The woman that did the follow up was exceptional and when I asked her a question about a banking procedure she got me an answer in a few seconds. I’m impressed with the whole process.
Glenn, it is always such a pleasure when we receive feedback from our clients.
Thank you for your review, I have passed on your comments to our team!
Please feel free to contact us if you have any questions in the future, we would be more than happy to assist you.
Have a great day and thank you for choosing American Hartford Gold.
Reviewed May 6, 2023
Jeff was very knowledgeable and helpful. For the most part, the experience has been a positive. We transferred a bunch of money from IRAs over with you guys and we were promised at that time that we would be given a bunch of silver shipped to our home. But that hasn't happened and it's been almost six months. It's been quite a few times we've reached out to them and have not heard back from them.
Reviewed May 5, 2023
Adam is wonderful and takes our calls as quickly as he can to help us with our account! We look forward to our continued relationship! You guys are the best! Service is on top of it and will make sure things are handled quickly! Thank you!
Thank you for taking the time to leave us a review, Renee.
We appreciate your feedback and continued business and trust in AHG.
Our team strives to provide the best services, and we are thrilled to hear that Adam has gone above and beyond to make your experience seamless. I will pass on your commendation.
Please feel free to contact us if you have any questions or queries, we would be more than happy to assist you.
Have a nice day and thank you for choosing American Hartford Gold.
Reviewed May 5, 2023
Spencer ** and Adam ** are very knowledgeable and helpful. We wanted to buy silver and they helped us out with suggestions on what to buy, which helped us out, tremendously! We would receive updates from Spencer and Adam on when we could expect to receive our product. They both are very much an asset to American Hartford gold! I would highly recommend them as your account advisors. Thank you so much, Spencer and Adam. Mr. and Mrs. **.
Thank you for taking the time to leave us a review, Heather.
It is always such a pleasure when we receive feedback from our loyal clients, I have passed on your comments to our team!
Please feel free to contact us if you have any questions or queries, we would be more than happy to assist you.
Have a nice day and thank you for choosing American Hartford Gold.
Updated review: May 8, 2023
The company has resolved all issues professionally and to my satisfaction. Thank you Hartford Gold!
Original Review: May 5, 2023
Broker. He told me what was available over the phone and initially quoted me a price nearly $500 more per ounce of gold than any other gold broker. He did adjust the price after I complained about the difference. My shipment still isn't complete and I have emailed my broker at Hartford Gold and he never replies to my email. It is also difficult to contact him by phone and really disappointed in the lack of communication. My account holdings are still not visible although most of my order has shipped to the depository for storage. I don't like not having visibility of my account holdings and only have a shipping invoice to track my account value. I was also informed if you sell your metals back to Hartford Gold that you will only get the smelting value on the sale which is much lower than spot price.
Reviewed May 5, 2023
I contacted American Hartford Gold and they were very professional. It was easy. I purchased some gold pieces for my 401(k). I transferred my 401(k) to Hartford. In the future, I still want to do a monthly deposit for Hartford. The person helping me gave me everything like he said he would. Nothing was a surprise. The process was smooth even though some of the times I was out on the sea because I'm a maritime security officer. I couldn't talk to them via phone call all time and I got emails from them. I had an awesome experience with American Hartford Gold and I highly recommend doing that if you don't have funds in precious metals.
Thank you for your review, Walter.
At AHG we pride ourselves in our reputation and client experience, we are thrilled with your comments and 5-star rating.
We appreciate your continued business and loyalty with us. We look forward to servicing you again in the future.
Please feel free to contact us if you have any questions or queries, we would be more than happy to assist you.
Have a nice day and thank you for choosing American Hartford Gold.
Reviewed May 4, 2023
They answered all our questions. They took the ball and ran with it and got everything switched over. We did have a little bit of a problem but it was resolved. It took a little while for them to get the money from our original IRA into the gold-backed IRA. There was something to do with the fax machine messing up. But Hartford Gold has been very good about returning phone calls. We just caught them at a bad time. They were in the process of physically moving their office. So that put a delay in getting the stipend set up. But the thing with this is everyday average people like ourselves depend on their swift action and it hasn't been that swift.
Reviewed May 4, 2023
As children we grow up being familiar with coins and dollars even being left under our pillows by the tooth fairy. However, when faced with precious metals most of us are very unfamiliar. We were very thankful for Daniel ** and his team as they led us through a very comprehensive process and not only anticipated our basic questions but also fielded our left field questions with cordiality and condor. Great folks, can't say enough how we appreciated them and look forward to continuing to work with them.
Nathan, it is always a pleasure when we receive feedback from our clients.
Thank you for your 5-star review, I have passed on your comments to our team!
Please feel free to contact us if you have any questions in the future, we would be more than happy to assist you.
Have a great day and thank you for choosing American Hartford Gold.
Reviewed May 4, 2023
The people I worked with at American Hartford Gold were A1. We became friends and they took care of me. I'm happy with their guidance. I had one situation where the people that had my money took forever to release it and they helped me out on that.
Ronald, thank you for taking the time to leave us a review.
Our team is passionate about providing all of our clients with a seamless, five-star experience.
We hope that in the future we’ll be able to provide a comparably excellent experience.
Have a nice day and thank you for choosing American Hartford Gold!
Reviewed May 4, 2023
The buying process with American Hartford was wonderful and I would tell a friend that I would go through them and deal with them. The reps were very nice and knowledgeable about their products.
Thank you so much for your review, Kay.
We are glad to hear about your positive experience.
Our executives go above and beyond to provide excellent customer service and provide the much needed information clients request.
If there is anything further we can assist with, please let us know.
Thank you for choosing American Hartford Gold.
Reviewed May 4, 2023
The rep answered everything I asked about gold, silver and one-ounce bars. He was very dynamic. When I called, I wanted Canadian Maple Leaf. He tried to steer me away from one-ounce bars. I like him but I'm a little suspicious and I've never heard back from him since I bought. They could call me back and ask if I'm ready for more. I had asked the question, "How do you determine what you're charging me?" The rep said they compare everything on the internet. American Hartford Gold has a bunch of highly trained salespeople that try to maximize the selling price because they're on a commission. My goal now is to find someone that will sell me Silver Eagles at a better price because I feel I paid too much.
Reviewed May 4, 2023
The process with American Hartford Gold was fast and easy. The representatives were very helpful in explaining everything and breaking everything down for me. They gave me a few different options and when I explained my situation, they recommended what they thought would fit me best right then. I did some where I decided to bring it home and I invested some where I decided to leave it there and let it grow. I'm glad I chose American Hartford Gold. I wish I invested a little more into gold instead of silver though.
Thank you for your review, John.
At AHG we pride ourselves in our reputation and client experience, we are thrilled with your comments and 5-star rating.
We appreciate your continued business and loyalty with us, we look forward to servicing you again in the future.
Have a nice day and thank you for choosing American Hartford Gold!
Reviewed May 4, 2023
When I called American Hartford Gold, the guy that helped me was very good, and I just went with them. It took them a little longer to get what gold that they were looking for into my Equity Trust. But everybody was helpful and very knowledgeable.
Rick, it is always a pleasure when we receive feedback from our clients.
Thank you for your review, I will pass on your comments to our team!
Please feel free to contact us if you have any questions in the future, we would be more than happy to assist you.
Have a great day and thank you for choosing American Hartford Gold.
Reviewed May 3, 2023
I had a good purchasing experience with American Hartford. The guy called back and he answered all my questions. I called him a couple of times and he also called me a couple of times, too. They were very nice people.
Thank you for your review, Susan.
At AHG we pride ourselves in our reputation and client experience, we are thrilled with your comments and 5-star rating.
We appreciate your continued business and loyalty with us.
We look forward to servicing you again in the future..
Thank you for choosing American Hartford Gold.
Reviewed May 3, 2023
American Hartford did great and I would recommend it. The only thing that I wasn't explained to at first was the money that I put in was not the money that would be available if I was to draw it out a month later. If I bought 50,000 worth of gold pieces and I decided to cash it in, I wouldn't get the $50,000 value of it. My overall experience was good, but I was disappointed that when I looked online on what the value of what I have is, it's less than what I put in, and I just put it in a month ago.
Reviewed May 3, 2023
I hadn't bought gold in 35 years. Everyone on the AHG Team were helpful and patient. A lot has changed over the years and not only were all my questions were answered, but new, pertinent information was conveyed to me that really helped me in making my choices in product. Two thumbs up!
Jef, it is always such a pleasure when we receive feedback from our clients.
Thank you for your review, I will pass on your comments to our team!
Please feel free to contact us if you have any questions in the future, we would be more than happy to assist you.
Have a great day and thank you for choosing American Hartford Gold.
Reviewed May 3, 2023
I could do something with my 401(k), and since I knew that the economy was about to tank, I transferred it all into silver. It was simple. I was promised a special coin that would arrive in the mail but never did. Besides that, everything was smooth. American Hartford Gold should keep up the good work and keep helping patriots who love our country.
Thank you for taking the time to leave us a review, Andrew.
Our team is passionate about providing all of our clients with a seamless, five-star experience. We strive to keep up with the ever increasing demand of our services, from both new and repeat clients, and if we failed in your case, please accept our sincere apology.
Please expect a call from our team, shortly.
Have a great day and thank you for choosing American Hartford Gold.
Reviewed May 2, 2023
They were very detailed in how the whole process would work and they helped me through my questions. It was a smooth process. I'm in New Jersey and my rep is in California but he answers the phone whenever I call. He texts me and he keeps in touch. I wired the money and they kept sending me emails and giving me time frames. When my purchase was shipped, I was constantly updated on where my shipping is and when it would be there.
Thank you for taking the time to leave us a review, Stephen.
We appreciate all our loyal clients feedback, continued business and trust in AHG.
We are thrilled to have been able to make your experience seamless.
Please feel free to contact us if you have any questions or concerns in the future, we would be more than happy to assist you.
Have an amazing day and thank you for choosing American Hartford Gold.
Reviewed May 2, 2023
They explained everything pretty good -- what products they provided and what it could mean. Mine was an IRA account and they talked about the benefits of storing it elsewhere versus storing it in my home. A lot of my concerns was because it was an IRA that has not been taxed yet and that was all explained to me. I got Chris, who has been with the company a long time, and he was very helpful. I got gold and silver and then later on, I turned around and got some platinum.
Cynthia, thank you for taking the time to leave us a review.
At AHG, we make sure that everyone on our team provides the best services to all our clients, and we are thrilled to hear about your wonderful experience.
Please feel free to contact us if you ever have any questions, we would be more than happy to assist you.
Have a nice day and thank you for choosing American Hartford Gold.
Reviewed May 2, 2023
I love the experience with American Hartford so far. I was impressed with the easiness of Sean, the person I worked with. Everything was so calm and we must have asked the same questions 50 times. But it didn't matter. He wasn't mad and just calmly explained. Everything was perfect. He explained the stock market, and how that worked, and how the gold and silver worked with that route.
Thank you for your review, Cari.
We appreciate your feedback and your continued trust in us.
If there is anything we can do to assist you further, please let us know.
Thank you for choosing American Hartford Gold.
Reviewed May 2, 2023
Purchasing with American Hartford was easy. They were very good and helpful.
Thank you for taking the time to leave us a review, Robert!
We hope that in the future we’ll be able to provide a comparably excellent experience.
Thank you for choosing American Hartford Gold, have a nice day!
Reviewed May 2, 2023
It's been a wonderful experience with American Hartford. I spoke with Ron and he was exceptional. He explained things. He was really calming and he would follow up with you when you call him. The process was also simple.
Thank you for your review, Paula.
We look forward to servicing you again in the future!
Thank you for choosing American Hartford Gold.
Reviewed May 2, 2023
There was no pressure from the sales rep of American Hartford at all. I said I wasn't sure what to get, gold or silver. He said, “We'll give you a little combination of both,” which was at the best prices they could have at the time. If you're gonna buy some gold, American Hartford is a good company to do it with. I feel confident with them.
Mark, thank you for taking the time to leave us a review.
It is always a pleasure when we receive feedback from our clients, Daniel will be thrilled!
Please feel free to contact us if you have any questions in the future, we would be more than happy to assist you.
Have a great day and thank you for choosing American Hartford Gold.
Reviewed May 2, 2023
The rep from American Hartford Gold and I discussed how to tell what the cost of things are and to determine their value as well as trying to understand things for tax purposes. I started with 50,000 because I wanted to test the waters before I did a larger investment afterwards. Then we're trying to do a balanced portfolio based on the amounts that I had in. I did gold, silver and platinum but I want everything to be in actual coins or precious metals as opposed to some of the other companies that just wanted to sell so many stocks in it. I didn't want to take ownership of it because I didn't want the money in my house. I wanted it to be at a secure facility. I own some coins myself that I purchased from other locations, plus some bonuses from American Hartford Gold. But I didn't want to be taxed on it as a withdrawal, because then that would increase my income level for the year.
Thank you for taking the time to leave us a review, David.
Our team is passionate about providing all of our clients with a seamless, five-star experience.
We hope that in the future we’ll be able to provide a comparably excellent experience.
Have a great day and thank you for choosing American Hartford Gold.
Reviewed May 2, 2023
Both the silver and gold that we purchased from American Hartford is supposed to be in a depository. But we didn’t receive most of the silver that we were promised and signed for in a contract. They're not very good about when they say they're going to call you or talk to you. You can get ahold of them and they'll promise to get back to you but they never do.
Reviewed May 2, 2023
We paid more than we wanted to but the service from American Hartford Gold was good. Their rep was very informative and gave us more of an education. He told us the recommendations of what to be put into, whether bullion or coins, and we're diversified pretty well. He ultimately let me make the decision, but he gave his opinion. I would recommend them and I don't have any regrets with my decision of going with them.
Thank you for taking the time to leave us a review, Tim.
It is always such a pleasure when we receive feedback from our loyal clients, I have passed on your comments to our team.
Please feel free to contact us if you have any questions or queries, we would be more than happy to assist you.
Have a nice day and thank you for choosing American Hartford Gold.
Reviewed April 25, 2023
Joseph ** and Gina ** and Team were super helpful! The Team followed up with me and were super easy to communicate with. From my first initial inquiry call to getting my account funded, real life humans were available throughout the whole process.
Thank you for your review, Julienne.
At AHG we pride ourselves in our reputation and client experience, we are thrilled with your comments and 5-star rating.
We look forward to servicing you again in the future..
Have a great day, thank you for choosing American Hartford Gold!
Reviewed April 21, 2023
Very Professional and Thorough. A pleasure doing business with Joe! Answered all questions. Took his time and explained the details. Good Job Joe. Easy to get on the phone and very accurate. Thanks Again. i would do it again in a heartbeat.
Matthew, thank you for taking the time to leave us a review.
It is always a pleasure when we receive feedback from our clients, I have passed on your comments to our team.
Please feel free to contact us if you have any questions in the future, we would be more than happy to assist you.
Have a great day and thank you for choosing American Hartford Gold!
Reviewed April 20, 2023
Eino ** was exceptional, I could tell he was concerned on my behalf when the wire came through late. Seemed determined to rectify the situation and did. He also set me up with a very attractive portfolio. Thanks Eino! You were great!
Thank you for your review, Jeffrey.
At AHG we pride ourselves in our reputation and client experience, we are thrilled with your comments and 5-star rating.
We look forward to servicing you again in the future..
Have a great day, and thank you for choosing American Hartford Gold.
Reviewed April 19, 2023
The gentleman I spoke to at American Hartford was very good and kind and helped me transfer my assets from my company account to Hartford Gold. It was transferred a few days later, but the paper was already completed in 24 hours. I didn't have a lot of knowledge about fees and I wasn't as informed as I am now. I was a teeny bit bound by the amounts that I was transferring. So, when the rep explained it to me towards the end, we got to the point where he told me that there were fees involved. Having found out more, I would have gone with a company that does not have that many fees. I would have gone with either taking the gold in my possession, but there was a tax implication with that. I was just transferring an IRA from my Vanguard account to Hartford Gold. So, I didn't wanna include another $1,000 in taking physical possession of the gold.
I could have put a higher percentage in silver and still reap the same rewards but I'm rolling the dice. Plus, there were some perks that were associated with the transfer where the rep helped me out because he actually took a percentage and put the remaining percentage in silver at a different rate. So, I really did not lose it all. He helped me navigate the dispersion of gold and silver.
Reviewed April 17, 2023
I felt more comfortable with the person I was dealing with at American Hartford. I asked them and the other companies that I researched as well to go over the contract with me, and none of them, including American Hartford, didn't know their own contract very well. I went into it wanting to purchase silver. I didn't purchase any gold. The person I dealt with didn't try to sway me to purchase any gold. I solely accepted the recommendations provided by the representative. They're in an IRA. I'm not at the retirement age, so I could not hold them. I would've preferred to.
Thank you for your review, Shannon.
We appreciate your feedback and your continued trust in us.
If there is anything we can do to assist you further, please let us know.
Thank you for choosing American Hartford Gold.
Reviewed April 15, 2023
Ben is amazing! He is always there when you need him! I would recommend him to anybody who is interested in HARTFORD GOLD company. Bill O’Reilly caught my attention when he said that he highly recommended your company over all the others out there. I’m very pleased that he did! My traditional 401k rollover into Gold and silver was flawless! Thanks!
Reg, thank you for taking the time to leave us a review.
It is always a pleasure when we receive feedback from our clients, I have passed on your comments to our team.
Please feel free to contact us if you have any questions in the future, we would be more than happy to assist you.
Have a great day and thank you for choosing American Hartford Gold!
Reviewed April 14, 2023
I’m new in purchasing precious metals. John ** has been great in educating me in this new investment and was always available when I had additional questions. I’ve researched several other companies prior to investing with American Hartford Gold. I appreciated the education of purchasing my precious metals.
Thank you for taking the time to leave us a review, Linda.
Our team is passionate about providing all of our clients with a seamless, five-star experience. John will be pleased to know that he has surpassed your expectations.
We hope that in the future we’ll be able to provide a comparably excellent experience.
Have a great day and thank you for choosing American Hartford Gold.
Reviewed April 13, 2023
First time gold/silver investor - I could not be more pleased with my interaction with Angus M. I just purchased my first order of gold/silver, and looking into rolling part of my Roth into precious metals. Angus has been incredibly dedicated, really good with communication and following up. I am very pleased with AHG as well, keep up the good work!
Thank you for your review, Andrea.
At AHG we pride ourselves in our reputation and client experience, we are thrilled with your comments and 5-star rating.
We appreciate your continued business and loyalty with us, we look forward to servicing you again in the future.
Have a nice day and thank you for choosing American Hartford Gold.
Reviewed April 7, 2023
Terry and Bryan were very knowledgeable and answered all of our questions but the markup is too high with this company. It seemed like Terry was trying to fast talk us and get us to buy metals that were not in our best interests.
Reviewed April 6, 2023
Joseph ** was exceptional in explaining investment options and procedures. I am a first-time buyer of precious metals, so I appreciated the time he took to explain it all to me. I would highly recommend American Hartford Gold and look forward to working with Joe in the future.
Thank you for taking the time to leave a review.
At AHG we pride ourselves in our reputation and client experience, we are thrilled with your comments and 5-star rating.
We appreciate your continued business and loyalty with us, we look forward to servicing you again in the future.
Have a nice day and thank you for choosing American Hartford Gold!
Reviewed April 3, 2023
I was really nervous being my first time investing in precious metals but my representatives at AHG took great care to walk me through all my options and made the process quite enjoyable. I will strongly recommend AHG to my friends and family.
Thank you for your review, Dave.
Our team works diligently to provide the best services to our clients, and we are glad to have been able to exceed your expectations.
Please feel free to contact us if you have any questions or queries, we would be more than happy to assist you.
Have a nice day and thank you for choosing American Hartford Gold.
Reviewed March 31, 2023
I had the pleasure of working with Lou ** from American Hartford Gold to rollover my IRA from a previous employer into a precious metals IRA, and I was very pleased with Mr. **'s professionalism and knowledge while assisting me with the rollover. I greatly appreciated how simple and easy he made the process for me. I will recommend everyone I know to American Hartford Gold because Lou is amazing to work with! Thank you!
Cassandra
Cassandra, thank you so much for taking the time to leave a review.
At AHG customer experience is our top priority, we are thrilled to hear that Lou provided you with quality service.
Please feel free to contact us if you have any questions or queries, we would be more than happy to assist you.
Have a nice day and thank you for choosing American Hartford Gold.
Reviewed March 30, 2023
We chose to deal with American Hartford because of their excellent reputation! Steve and his coworkers exceeded our expectations! They made it so easy and calmed our fears. We are first time buyers and could not be happier! Highly recommend them!
Thank you for your review, Vince.
At AHG we pride ourselves in our reputation and client experience, we are thrilled with your comments and 5-star rating.
We appreciate your continued business and loyalty with us.
Have a great day and thank you for choosing American Hartford Gold!
Reviewed March 30, 2023
I have been recently looking into diversifying my investment portfolio and that is when I came across American Hartford Gold. I am glad I chose them. The entire process was very smooth from start to finish. I worked with Jacob, Christian, Frank and Katrina; and they guided me well. As a beginner I did not understand how investing in precious metals works. I was asked to take notes and that immensely helped in the decision making. Thoroughly recommended!
Thank you for taking the time to leave us a review, Ajay.
At AHG we strive to provide the best services to all our clients and we are thrilled our team was able to facilitate your first time investment with us and make your experience seamless.
Please feel free to contact us if you have any questions in the future, we would be more than happy to assist you.
Have a nice day and thank you for choosing American Hartford Gold!
Reviewed March 30, 2023
We chose American Hartford over two other companies because of the honesty, explanation of the steps involved, and our representative (Joe C.) was always in touch to answer our questions via phone, text, or email. We are senior citizens that always held IRAs and a small portfolio of stocks and bonds. We watched from 2021 to 2023 a $43,000.00 loss from our nest egg that took a lifetime to build. As two former educators we are not wealthy but hoped to out live our savings. We needed a hedge to make it past inflation, the money printing, and posturing of wars. We were first time previous metal purchasers but now we sleep at night. We did much research before calling the top three companies and continued to research precious metals worldwide. We had questions before ever calling.
Thank you for your review, Sondra.
At AHG we pride ourselves in our reputation and client experience, we are thrilled with your comments and 5-star rating. I have passed on your comments to Joe.
We appreciate your continued business and loyalty with us.
Please feel free to contact us if you have any questions or queries, we would be more than happy to assist you.
Have a nice day and thank you for choosing American Hartford Gold.
Reviewed March 30, 2023
My experience with American Hartford Gold was amazing! All of the advisors were extremely professional and informative. I feel very comfortable with my decision to invest in platinum gold and silver. Thank you all for the education in the market and the metals
Thank you for your 5-star review, Stephanie.
At AHG, we make sure that everyone on our team provides the best services to all our clients and we are thrilled to have been able to facilitate your first investment and make your experience seamless.
We look forward to servicing you again in the future..
Thank you for choosing American Hartford Gold, have a nice day!
Reviewed March 30, 2023
I purchased silver and gold coins. I was contacted by a representative from American Hartford Gold. And it was all done over the phone. Very easy. It was a conference call with the 401k company. A representative from American Hartford made the call to Charles Schwab, and it was a three-way call among us. I would consider purchasing more.
Roger, thank you for taking the time to leave us a review.
At AHG we pride ourselves in our reputation and client experience, we are thrilled with your comments and 5-star rating.
We appreciate your continued business and loyalty with us, we look forward to servicing you again in the future..
Thank you for choosing American Hartford Gold, have a great day!
Reviewed March 30, 2023
I wanted to move my 401(k) out of the stock market. I gave American Hartford Gold the name of the company that I was with, and they handled it. I knew what they were doing, and I got some information and read that. I had spoken to an agent so I knew how the whole process would go. So, when I was ready to do it, all I did was call the number and give them the information. And my agent from the stocks and bonds company wasn’t a happy camper. They ended up calling the main office because we weren't getting the contact we needed with my stocks person. But it didn't take long because they got straight through to the corporate office, and they were able to do all the transactions. The paperwork came on the internet, I signed it and sent it back.
My understanding of everything that was happening and the speed or lack thereof of what was going on were anticipated. So, the only thing that I've had a question about was during the month that I transferred this, there were some promises of bonus coins that they would send straight to me. They don't put them in the vault. But I have still not received them. And I've called the agent twice, and he said, “I've checked into that and I thought they were sending them again.” But they didn't, so it's time for me to call him again. It has been three weeks since I last spoke to him, and he was “Checking on it.” Other than that, all went well.
Thank you for your review, Mary.
At AHG we pride ourselves in our reputation and client experience, we are thrilled with your comments and 5-star rating.
We appreciate your continued business and loyalty with us, we look forward to servicing you again in the future.
Have a nice day and thank you for choosing American Hartford Gold!
Reviewed March 29, 2023
My Experience with Hartford Gold and their employee Cameron ** has been very professional and positive. He responds to my calls promptly and answers all my questions concerning GOLD and Silver IRAs. His knowledge of converting a regular IRA to GOLD and Silver IRAs is displayed, when you have doubts and He is explaining the process to you to remove all your fears about the conversion process. Thank you Hartford GOLD.
Thank you for your review, Andrew.
At AHG we pride ourselves in our reputation and client experience, we are thrilled with your comments and 5-star rating.
We look forward to servicing you again in the future..
Have a great day and thank you for choosing American Hartford Gold!
Reviewed March 29, 2023
Joseph ** was very knowledgeable and professional. I was made aware of the complexity of bullion and investment grade gold and silver. I felt informed and comfortable with my decision. Looking forward to future interactions. I would highly recommend Joseph **. It doesn’t matter if you’re a novice or expert.
Thank you for your review, Nancy.
Our team works diligently to provide the best services to our clients, and we are glad to hear that Joseph exceeded your expectations.
Please feel free to contact us if you have any questions or queries, we would be more than happy to assist you.
Have a nice day and thank you for choosing American Hartford Gold
Reviewed March 29, 2023
I reached out to our friend's contact and he was busy, but American Hartford Gold referred us to someone else who reached out right away. The person seemed very knowledgeable. It was easy to get information. Easy follow up. I would recommend American Hartford Gold.
Thank you for taking the time to leave us a review, Shelley.
It is always such a pleasure when we receive feedback from our loyal clients, I have passed on your comments to our team!
Please feel free to contact us if you have any questions in the future, we would be more than happy to assist you.
Have a nice day and thank you for choosing American Hartford Gold.
Reviewed March 29, 2023
American Hartford Gold has a small incentive. If you open an account, they would send you some silver. But that was minimal. Also, their reps were thorough. They had good follow-up. But what I purchased wasn't available at once. But they explained. So, they would send half of the order to the vault and send the other half at a different time. It was a couple of weeks difference. But everything at the end was moved as it should have been.
In the beginning, I asked them, “What would be the value of the silver that I would be getting?” and it was 1,500 or 2,000. And when I got it, I got 500. So, when I called back and I questioned them, “I thought that the value of the silver was X amount of dollars,” and they said, “Well, we have a sliding scale of what you move over.” Because I moved it over in two batches from my IRA, they calculated it off, the first batch that I sent over, and not the full amount that I had sent over. That was the only thing that I questioned. And they explained that that's the way they do it.
Reviewed March 29, 2023
American Hartford Gold's main trader that I first got in touch with brought in an older guy that I talked mainly to. He and I got along well. He was an older guy. It sounded like he was five years younger than me, which would put him in the 65 area. He seemed more experienced than the first guy who didn't seem interested in talking to me. I wanted to get silver. The second guy steered me toward the Canadian maple leaf silver coin. And he said, “Whenever I sell it, the federal government didn't have to become involved.” So, that was a big point to me.
I made a phone call on a number to a lady. What I asked for is some kind of invoice or trade document about what I bought. I got 30,000 worth of the silver coins and I don't have any document that stipulates that I made the trade. And I don't have any kind of numbers involved in the trade itself other than my handwritten notes. I would like to keep that receipt with the silver itself mainly for my daughter because it will be her who will get involved in selling it back to American Hartford Gold.
Thank you for bringing this to our attention.
We strive to keep up with the ever-increasing demand of our services, from both new and repeat clients, and if we failed in your case, please accept our sincere apology.
Please expect a call from our team, shortly.
Also, feel free to contact us at any time if you have any other questions or concerns.
- AHG
Reviewed March 28, 2023
Cameron ** was excellent at guiding me through the process of rolling over a large 401k from Fidelity. He explained the regulations and options, emailed and showed up on time for calls. His team was also excellent when on the call with Fidelity. I will highly recommend American Hartford Gold.
Victor, thank you for your 5-star review!
At AHG we work hard to provide the best possible experience for our customers and are thrilled to hear Cameron was able to meet your needs.
Please feel free to contact us if you have any questions in the future, we would be more than happy to assist you.
Have a nice day and thank you for choosing American Hartford Gold.
Reviewed March 28, 2023
The process with American Hartford was a little rocky in the beginning. I had a point person, who was fantastic to talk to when I could get him on the phone but if I tried to call his extension back, it just went to a busy tone and that didn't change the entire experience. They could call me back or I had to call the main line and get transferred in to him. The shipping took some time as well. I received my second order first and then, my first order took quite a few months to come in. They just kept sending emails saying it's been delayed and they’re working on it and that they’ll notify me when it ships.
There are other companies out there where you can look to see what they have available and what the pricing options are. You can almost shop and put together a cart before you even dedicate money. With Hartford, you just dedicate X amount of money and then find out what kind of deals you're getting once the money is already out of your hands. I would like to be able to get a metal consult before I wire funds. I have no complaints over the materials I received and the shipment is somewhat out of their control with the processing and the volume that they're handling. But the connectivity and financing the deal before you even get to know what the deals were that you're getting were the biggest issues. It probably caused me to at least check out some other options before I make additional purchases with them.
Reviewed March 28, 2023
The rep was very clear and concise on explaining to me. It was all a great experience. He helped move my 401(k) to precious metals back to 401(k). He achieved that goal for me in a quick time frame. I did my research and chose American Hartford Gold for a reason, which was the no buyback fee of gold and silver. They're upfront, honest and completely transparent. They can decipher what their advantages are when you go with them versus other competitors. I already got my wife into the same thing that I did using American Hartford.
Reviewed March 28, 2023
This was my first experience at buying gold and silver and Steve ** made it such a wonderful experience. He went to great lengths to ensure that I understood each step of the process. He went over everything in great detail. I highly recommend this company.
Thank you for your review, James.
We appreciate your continued business and loyalty with us. We look forward to servicing you again in the future.
I will pass on your comments to Steve and let them him know you are satisfied with his efforts.
Thank you for choosing American Hartford Gold, have a nice day!
Reviewed March 28, 2023
First time experience ordering metals online and I couldn't be happier. A major shout out to my account manager, Eino!!! Thank you for "holding my hand" through this experience. How many times did I call? I lost track. Thank you again.
Thank you for your review, Lorraine.
Our team is passionate about providing all of our clients with a seamless, five-star experience.We are pleased to know Eino surpassed your expectations.
We hope that in the future we’ll be able to provide a comparably excellent experience.
Have a nice day and thank you for choosing American Hartford Gold!
Reviewed March 28, 2023
When I was first interested in purchasing some gold/silver I called a number of companies. Cameron ** of American Hartford gold was very personable and he took his time answering all of my questions - which the more I learned the more questions I had. He has always helped me. He continues to send me articles and does give me a call to check in with me and updates. I just placed my 2nd large order with him - for personal uses - not for IRA contributions. He and his team have been very helpful and supportive. I have complete confidence in him and American Hartford Gold.
Thank you for your 5-star review, Barbara.
At AHG, we make sure that everyone on our team provides the best services to all our clients and we are thrilled Cameron has been able to facilitate your first investment and make your experience seamless.
Please feel free to contact us if you ever have any questions in the future, we would be more than happy to assist you.
Thank you as always for choosing American Hartford Gold, have a nice day!
Reviewed March 28, 2023
I had a lot of questions before transferring my retirement account, but Cameron ** is very knowledgeable, answered all my questions and went above and beyond for me. I finally own gold and I’m happy I made the call. American Hartford Gold has a very good rating and now I know why. Thank you Cameron **!
John, thank you for your 5-star review!
At AHG we strive to provide the best services to all our clients and we are thrilled Cameron was able to facilitate your first time investment with us and make your experience seamless.
Please feel free to contact us if you have any questions in the future, we would be more than happy to assist you.
Have a nice day and thank you for choosing American Hartford Gold!
Reviewed March 28, 2023
American Hartford was awesome. I would definitely work with them again. The guy was very responsive, got back to me right away, walked me through what I had to do, and it was a done deal. I was moving money from my 401k into the gold and silver so we had to wait for my company to move the money over to them. They were able to purchase the gold and silver once they had the funds.
Thank you for your review, John.
It is always such a pleasure when we receive feedback from our loyal clients,I have passed on your comments to our team.
Please feel free to contact us if you ever have any questions in the future, we would be more than happy to assist you.
Thank you for choosing American Hartford Gold, have a nice day!
Reviewed March 28, 2023
Real professionals at American Hartford Gold helping people understand the value of gold investing with a Gold IRA... beautiful. Call and ask for Cameron **. He will make the process smooth and painless... Believe me, it was an excellent experience! I am so glad I invested with American Hartford Gold... I can rest easy that my funds are protected and in the right part of the market.
Thank you for your review, Marc.
At AHG we pride ourselves in our reputation and client experience, we are thrilled with your comments and 5-star rating.
We appreciate your continued business and loyalty with us.
We look forward to servicing you again in the future.
Reviewed March 28, 2023
Our broker told us that American Hartford will guarantee buyback. He was also very knowledgeable about breaking down percentages of which and what to get and how much and as a hedge against the ongoing inflation. So, there were only two downsides as far as we were concerned. One of them was they gave us some high-end coins that were based on the artistic flair of the coin rather than the price of the gold. That was what my wife, Linda, wanted. Then, when we were closing the deal and we were talking to the finance and shipping person, she told us that they do not guarantee buyback. So, that put my wife on edge and it took us about a month before we heard back from them. By then, Linda was very nervous and wanted to cancel the deal.
They were very good about that, and we got a bank check in the mail in less than a week with the entire amount refunded. Most of the reason why is because it was taking an incredibly long time to get the physical metals after we had forwarded from our bank the sum of money. So, that gave her additional anxiety and I don't wanna do that to my wife. So, I said, "You wanna get our money back?" She said, "Yes. Would you mind?" I said, "No, no, not at all. I'll do it. No problem." They were awesome. They apologized for any problems they gave us and sent it all back. Apparently, they have an enormous clientele. So, they didn't have enough product at the time of the buy to complete the order and that made it take so long.
Thank you for taking the time to leave us a review, David.
At AHG we are thrilled to offer a buyback-commitment to all of our clients.
We apologize we were not able to service you at this time, but would be more than glad to do business with you again in the future.
Have a nice day!
Reviewed March 27, 2023
Steve thoroughly explained everything to my satisfaction. I’m new to this type of transaction ,and my first experience was a good one. I regularly watch Bill O’Rilley’s program. We share the same values and views of religion, national and world topics.
Thank you for taking the time to leave us a review, Anthony.
At AHG we strive to provide the best services to all our clients and we are thrilled Steve was able to facilitate your first time investment with us and make your experience seamless.
Please feel free to contact us if you have any questions in the future, we would be more than happy to assist you.
Have a nice day and thank you for choosing American Hartford Gold!
Reviewed March 27, 2023
For the past few days, my wife and I have been dealing with Jacob ** from American Hartford Gold. Jacob was very knowledgeable and his explanations were detailed and easy to understand. Being first time precious metal buyers, we were apprehensive but Jacob alleviated our concerns and anxieties as well as answered all our questions. He was patient and consistently asked if we understood his points. It was a pleasure to deal with him-he was personable and his interactions with us were admirable. Thank you Jacob.
We appreciate your review, Jacob.
It is always such a pleasure when we receive feedback from our loyal clients.
At AHG customer experience is our top priority, we are thrilled to hear that Jacob provided you with quality service.
Please feel free to contact us if you have any questions or queries, we would be more than happy to assist you.
Have a nice day and thank you for choosing American Hartford Gold.
Reviewed March 27, 2023
They were very quick and helpful when deciding what is available and the transfer of IRA accounts. I would have liked some some follow up after the account had been set up, just to make sure I was receiving my quarterly statement.
Thank you for your feedback, Joanne. We appreciate your business and continued trust in AHG.
Your representatives will be contacting you with a follow up and market update, thank you for your patience
Have a nice day and thank you for choosing American Hartford Gold.
Reviewed March 25, 2023
Camron has been more than helpful and kept me up with all offers available. He is always courteous and knowledgeable about the company and all it has to offer. I have been very pleased with my experience and look forward to dealing with your company in the future.
Thank you for your review, Larry.
Our team is passionate about providing all of our clients with a seamless, five-star experience. We are pleased to know Cameron surpassed your expectations.
We hope that in the future we’ll be able to provide a comparably excellent experience.
Have a nice day and thank you for choosing American Hartford Gold!
Reviewed March 25, 2023
American Hartford Gold and Cameron ** my account executive was very helpful and walked me through the whole process of protecting my portfolio by backing it up with Gold and Silver. I am very pleased with my decision to purchase and what to purchase in Gold and Silver. I am still new to the process but Cameron has built my confidence. Thanks AMERICAN HARTFORD GOLD!
Thank you for your review, Charles.
At AHG we work hard to provide the best possible experience for our customers and are thrilled to hear Cameron was able to meet your needs.
Please feel free to contact us if you have any questions in the future, we would be more than happy to assist you.
Have a nice day and thank you for choosing American Hartford Gold.
Reviewed March 25, 2023
Everything was great, fully explained and went as promised. I would recommend American Hartford Gold to all my friends. Cameron ** was very attentive, and concerned with our interests and needs. He answered all our questions and more! We felt at ease working with him and will certainly work with him again, Thank you Cameron.
Thank you for taking the time to leave us a review, Gary.
Our team is passionate about providing all of our clients with a seamless, five-star experience. Cameron will be pleased to know that he surpassed your expectations.
We hope that in the future we’ll be able to provide a comparably excellent experience.
Have a great day and thank you for choosing American Hartford Gold.
Reviewed March 25, 2023
Cameron and team very knowledgeable and helpful in the process. I have done a few transactions with them each time. They were very helpful and the process was swift. I would recommend them to others. I was very satisfied. I am still considering doing more transactions and when I do Cameron and his team will be the ones I would go to.
Thank you for your review, Diane.
Our team works diligently to provide the best services to our clients, and we are glad to hear that Cameron exceeded your expectations.
Please feel free to contact us if you have any questions or queries, we would be more than happy to assist you.
Have a nice day and thank you for choosing American Hartford Gold!
Reviewed March 25, 2023
I found AHG responsive to my questions along the way of the process to transfer portions of my IRA on two occasions. And when the delivery of my free bonus silver coins was delayed because of some misunderstanding ... they made sure to correct the process. I also liked the fact that AHG would match and in fact did with me the best alternative metals delivery prices. All in all I found the process efficient and trustworthy including the storage entity of EQUITY TRUST where the metals were delivered and are kept in storage. The only thing that can make this all worth the effort is for the prices of gold and especially silver to hold steady and increase in value in the future.
Marc, thank you for taking the time to leave us a review.
It is always a pleasure when we receive feedback from our clients, I have passed on your comments to our team.
Please feel free to contact us if you have any questions in the future, we would be more than happy to assist you.
Have a nice day and thank you for choosing American Hartford Gold!
Reviewed March 24, 2023
I would like to give Cameron ** a great review with Hartford Gold. He helped me change my 401 to a gold IRA, he was very quick, efficient, friendly and answered all my questions, today he answered me immediately a year after I completed my transaction
Angela, thank you for taking the time to leave us a review.
At AHG, we make sure that everyone on our team provides the best services to all our clients, and we are thrilled to hear that Cameron went above and beyond to meet your expectations!
Please feel free to contact us if you ever have any questions, we would be more than happy to assist you.
Have a nice day and thank you for choosing American Hartford Gold.
Reviewed March 24, 2023
I heard about American Hartford from an advertisement during a show that I enjoy watching. I had an old 401k that I wanted to rollover into a Gold IRA. The service I received was exceptional. Cameron did a great job of making the process headache free.
Tad, thank you for taking the time to leave a review.
We look forward to servicing you again in the future!
Have a nice day, thank you for choosing American Hartford Gold.
Reviewed March 24, 2023
I've never done a 401k roll over or a gold purchase before. Cameron and Abigail have been communicating with me very well. I would recommend Hartford Gold to my friends and family. The economic news reporting, the internet discussions and discussions with business associates is what has driven me to seek your help. Bill O'Reilly is a very credible reference I might add.
Michael, thank you for taking the time to leave us a review.
It is always a pleasure when we receive feedback from our clients, I have passed on your comments to our team.
Please feel free to contact us if you have any questions in the future, we would be more than happy to assist you.
Have a great day and thank you for choosing American Hartford Gold!
Reviewed March 24, 2023
I became interested in the purchase of precious metals, in particular Gold.. I sent inquiries out to a few companies and got a call back from Mr. Cameron ** a few hours later.. We discussed the pros and cons of the stock market, the future of banking policies and the advantages of gold in this volatile environment... I'm very satisfied with how informative and helpful both Cameron and Jeff were in helping me complete my order...
Thank you for taking the time to leave us a review, Michael!
Our team is passionate about providing all of our clients with a seamless, five-star experience. Cameron and Jeff will be pleased to know that they surpassed your expectations.
We hope that in the future we’ll be able to provide a comparably excellent experience.
Please feel free to contact us if you have any questions, we would be more than happy to assist.
Thank you for choosing American Hartford Gold, have a nice day.
Reviewed March 24, 2023
I had a very pleasant experience working with Cameron ** on my first experience buying metals. He made it very simple and easy. I would recommend anyone looking to buy metals to contact him. He explained everything thoroughly and in simple terms to make the process easy. I appreciate his respectful way of communicating and his professionalism in this sometimes confusing field. Thanks, Mary A.
Thank you for taking the time to leave us a review, Mary.
We are thrilled Cameron was able to make your experience seamless. I will pass on your commendation.
Please feel free to contact us if you have any questions or concerns in the future, we would be more than happy to assist you.
Have a great day and thank you for choosing American Hartford Gold.
Reviewed March 24, 2023
I’m writing this review sometime after the fact so my recollection is somewhat hazy. Cameron is very knowledgeable and answered all my questions in a professional manner. I have nothing but good words for Cameron. However, the order took quite some time to fulfill, about two months as I recall. I called with my concerns about this lagging execution and was informed that no one but Cameron could address my concerns because this is his account to manage. In the meantime the markets rolled-on without me. I almost withdrew the order.
Reviewed March 24, 2023
I started out with Joe and ended with Vince **. After chatting with Vince he made me fully aware of how things worked and stopped my confusion that I had started with, Thank you so much Vince. We started from scratch with all the metals and ended up with my portfolio completed after the call. Again thank you for spending the time and energy with me and helping me understand the process and costs. I would recommend you completely. Thank you again for the great job.
Martin, thank you for taking the time to leave us a review.
It is always a pleasure when we receive feedback from our clients.
I have passed on your comments to my team, Joe and Vince will be thrilled!
Have a nice day and thank you for choosing American Hartford Gold.
Reviewed March 23, 2023
Joseph ** was very helpful and throughly explained everything so we could understand everything and make solid informative decisions. Anthony ** was considerate and helpful in getting us started. We were very pleased and would recommend American Harford Gold. Process was easy, understandable and complete.
James, thank you for taking the time to leave us a review.
It is always a pleasure when we receive feedback from our clients, I have passed on your comments to our team.
Please feel free to contact us if you have any questions in the future, we would be more than happy to assist you.
Have a great day and thank you for choosing American Hartford Gold!
Reviewed March 22, 2023
All our appreciation to Machi ** and BJ **. Being first time buyers we were nervous but with BJ and Machi, their professionalism, expertise, cordiality, and time made US feel like GOLD. Thank you so much. AHG must be commended for having such a great staff.
Thank you for your review, Conrad.
Our team is passionate about providing all of our clients with a seamless, five-star experience. Machi and BJ will be pleased to know that they surpassed your expectations.
We hope that in the future we’ll be able to provide a comparably excellent experience.
Have a nice day and thank you for choosing American Hartford Gold!
Reviewed March 22, 2023
The rep did all right. I wanted 8.75 ounces. I wanted to keep it under 8.8. He explained if you get more than that, it gets reported to the IRS, and then you've got your own tax laws regarding that. But I didn't have that much. I got some gold and some silver. He explained about numismatic, that they can't get something that doesn't get reported and they can't touch you on that.
Reviewed March 22, 2023
At first, I was a bit skeptical, not so much because of the company itself, but more for personal reasons. I've never dropped so much money at once in one lump sum and got it all delivered. The representative from American Hartford Gold was what really gave me assurance, and he really earned my trust. That played a big role in me just so willingly able to just dump it all at once on him. He was always there when I needed it, and he provided recommendations on which were, in his opinion, the best assets to buy based on what my goals were. I'm fairly new, so there's quite a bit that I don't know as far as value goes in terms of what to buy, short-term and long-term.
My goals are primarily here and now. If things got really bad, banks failed or there were monetary changes as far as our currency, what would be good now? He told me the best things to get now as well as long term for retirement, what the best types of things were. He also made sure that everything was internationally recognized, which were the things I wanted. It really gave me a bit more confidence in what I was buying and being prepared, and I ended up placing a second order too.
Thank you for taking the time to leave us a review, Christopher.
Our team is passionate about providing all of our clients with a seamless, five-star experience.
We hope that in the future we’ll be able to provide a comparably excellent experience.
Have a nice day and thank you for choosing American Hartford Gold.
Reviewed March 22, 2023
American Hartford Gold looked good to me. The rep explained everything. He was very helpful. He said he would call, and he called when he was supposed to call, and talked me through the process. It was quick and painless. If you are looking to change over to leave the paper product and have something physical in your hand, I would highly recommend American Hartford Gold.
Thank you for taking the time to leave us a review, Carol!
Our team is passionate about providing all of our clients with a seamless, five-star experience and our team will be pleased to know that they surpassed your expectations.
We hope that in the future we’ll be able to provide a comparably excellent experience.
Thank you for choosing American Hartford Gold, have a great day!
Reviewed March 22, 2023
Everything has been good so far. Our representative is knowledgeable. He keeps up with things for me and lets me know what's going on.
Dewey, thank you for taking the time to leave us a review.
We appreciate your feedback and continued business and trust in AHG.
We look forward to servicing you again in the future.
Thank you for choosing American Hartford Gold, have a nice day!
Reviewed March 21, 2023
The reps were very helpful during the purchase and I'm happy with the experience although it's all new to me. The only thing is I wish I could partially roll my 401(k) into it because the market seems to be pretty unstable.
Reviewed March 21, 2023
American Hartford Gold was willing to work with me. They were determined. My annuity had a few snags and they rolled through them. Christine kept hanging in there and kept following up on everything that should have been done but wasn't getting done. We finally got ahold of this one guy, and he knew what was going on. He straightened the whole thing out and got it done in a hurry. American Hartford Gold pretty much had an idea of what I wanted to do, and they were on board with it.
Thank you for your review, Dave.
Our team is passionate about providing all of our clients with a seamless, five-star experience.
We hope that in the future we’ll be able to provide a comparably excellent experience.
Have a great day and thank you for choosing American Hartford Gold.
Reviewed March 21, 2023
I wasn't expecting bullion. To me, it seemed like there was no emphasis on bullion versus certified coins. Either I didn't catch on, I didn't hear it, or the salesperson never really explained the difference between the two. I don't regret buying it but I'll be a little more careful next time who I would talk to and how to express myself a little better. Other than that, it's still worth a lot of money and I'm very happy with my purchase.
Reviewed March 21, 2023
The team from American Hartford was very informative and transparent. They did a good job educating me and I'd recommend them.
Thank you for taking the time to leave us a review, Steven.
We look forward to servicing you again in the future!
Have a great day and thank you for choosing American Hartford Gold.
Reviewed March 21, 2023
I had a lot of trouble with getting the checks correct. We still aren't finished, and we've been working on this since December. We thought we had everything correct in January. The check came to the wrong thing, so we sent that back. It came back again, I sent it out again. This time, UPS lost it. Then we had to reissue for a third time. It's been a week now and we still haven't gotten the transaction completed. But I don't think it's their fault. I think it's the whole process that has a problem.
Reviewed March 21, 2023
I had a good experience with them. They were great.
Thank you for your review, Teri.
We appreciate your feedback and your continued trust in us.
If there is anything we can do to assist you further, please let us know.
Have a nice day and thank you for choosing American Hartford Gold.
Reviewed March 21, 2023
American Hartford's customer service was very straightforward. I knew what I wanted and they offered me coins. So far, so good. The only exception is with the last purchase where it's just taking too long to get the coins. I got a few emails about updating the shipping time for the second shipment. I sent an email back and did not get any response. I'm just waiting for the shipment. I know it takes time but I thought if they send the same email three times, I better check.
Reviewed March 21, 2023
The services with American Hartford Gold are very good. I'm glad I went ahead and did it. I got them on the 17th of last month and I texted Daniel and Thomas that I had received the order. Daniel answered my text to say he was glad to hear that but I didn't hear anything from Thomas at all until last week. Otherwise, it's alright. It was very informative talking with Thomas. He explained everything that he was doing and I appreciated that.
Thank you for your review, Cecelia.
We appreciate your feedback and your continued trust in us.
If there is anything we can do to assist you further, please let us know.
Thank you for choosing American Hartford Gold, have a nice day.
Reviewed March 21, 2023
Everything went smooth with American Hartford Gold. We transferred everything, rolled it over, and everything was done in a few days. Everything went well. I'm glad I did it.
Thank you for your review, Randy.
We look forward to servicing you again in the future!
Thank you for choosing American Hartford Gold, have a nice day.
Reviewed March 20, 2023
Very helpful in guiding a newcomer, who knew nothing about precious metals, through the understanding and purchasing process. Very descriptive, and gave all possible choices for me to act on. I would highly recommend him to any future investor. My portfolio was well diversified and definitely suits my needs. I'm looking forward to doing more business with this organization.
Joseph, thank you for your review.
Our team is passionate about providing all of our clients with a seamless, five-star experience.
We hope that in the future we’ll be able to provide a comparably excellent experience.
Have a nice day and thank you for choosing American Hartford Gold.
Reviewed March 16, 2023
Our first call connected us with Adam and after a few brief questions we were connected to Eino, who walked us through the options to fund our account. We chose wire transfer, which funded our account within 24hrs. Once that was complete, Eino called us and explained all of the the asset classes. All of our questions were answered and we were comfortable enough to complete our transaction with him. We are looking forward working with Eino again in the future.
Thank you for taking the time to leave us a review, Victoria.
Our team is passionate about providing all of our clients with a seamless, five-star experience and our team will be pleased to know that they surpassed your expectations.
We hope that in the future we’ll be able to provide a comparably excellent experience.
Please feel free to contact us if you have any questions, we would be more than happy to assist.
Thank you for choosing American Hartford Gold, have a nice day.
Reviewed March 16, 2023
I was very satisfied with my experience at American Hartford Gold. The representatives Kevin ** and Machi ** were very helpful and informative as they educated and guided me through the transaction. Their knowledge and patience allowed me to make very good decisions for my investment. I feel they were sincerely looking out for what was best for me. Kudos to American Hartford Gold.
Eddie, thank you for taking the time to leave us a review.
It is always a pleasure when we receive feedback from our clients. I have passed on your comments to my team, Kevin and Machi will be thrilled.
Please feel free to contact us if you have any questions in the future, we would be more than happy to assist.
Have a nice day and thank you for choosing American Hartford Gold!
Reviewed March 16, 2023
American Hartford took the time to really go through the different levels of gold and silver. They had a top level and then a middle. Everything that they told me lined up, which was good. Since it was my first time, I needed to be educated on what to do and how to do it. I had a few more questions a couple more times and each time, they answered my question. They also didn't push me. They did a really good job teaching. They also gave me different articles to go and read.
The rep shipped me a manifest of what it was going to entail. The level of knowledge with Seth was high. I could tell I was getting a little bit on his nerves because I asked so many questions. But he kept it together like a professional. Once I purchased them, I was so excited to get them. I was a pest. He told me six to eight weeks to get them. But at weeks three and four, I said, “Where is it?” He pushed it. I got mine not in week six but at the end of week four. He went above and beyond.
Reviewed March 15, 2023
I had an excellent experience with them. They answered all my questions. They even helped me do other things. They were very good. Everything was very satisfactory. I'd recommend them.
Thank you for your review, Sam.
At AHG we pride ourselves in our reputation and client experience, we are thrilled with your comments and 5-star rating.
We look forward to servicing you again in the future..
Thank you for choosing American Hartford Gold, have a nice day!
Reviewed March 14, 2023
Having never purchased metals, neither my wife nor I knew exactly where to start in the process. I responded to a Hartford Gold ad based on others' high reviews. We were definitely not disappointed! Sean **, Senior Director, is the ultimate professional - knowledgeable and meticulous to the last detail. Connor **, Account Executive, stayed in constant contact with us throughout the process and was truly only a phone call away. Any trepidation my wife and I felt initially about purchasing gold and silver disappeared completely as we worked with the consummate professionals at American Hartford Gold.
Thank you for taking the time to leave us a review, Russell.
Our team is passionate about providing all of our clients with a seamless, five-star experience. Sean and Connor will be pleased to know that they surpassed your expectations.
We hope that in the future we’ll be able to provide a comparably excellent experience.
Have a great day and thank you for choosing American Hartford Gold.
Reviewed March 14, 2023
Thank you Brian, Daniel and Jacob for the group effort working with us on getting our first precious metals purchased. What a wealth of information you explained to us (sometimes more than once) how the process works and what is a good portfolio. Keep up the good work!!
Carolyn, thank you for taking the time to leave us a review.
At AHG, we make sure that everyone on our team provides the best services to all our clients, and we are thrilled to hear that Brian, Daniel and Jacob went above and beyond to meet your expectations!
Please feel free to contact us if you have any questions in the future, we would be more than happy to assist.
Have a nice day and thank you for choosing American Hartford Gold.
Reviewed March 14, 2023
I am so impressed with the service I received from Eino **. He helped me get the best price for my money and was very attentive and courteous. He is very knowledgeable about precious metals which honestly settled my nerves, since I am a first time buyer. And Michael ** is so helpful and always answers my emails or phone calls. He reassured me I was in good hands as I was nervous about my first time metal purchase. I definitely would recommend doing business with these 2 fine young men and trust them explicitly. Good job!!!
Alicea, thank you for taking the time to leave us a review.
It is always a pleasure when we receive feedback from our clients.
I have passed on your comments to our team, Eino and Michael will be thrilled.
Please feel free to contact us if you have any questions in the future, we would be more than happy to assist.
Have a great day and thank you for choosing American Hartford Gold!
Reviewed March 14, 2023
I spoke with their sales team account executive. His team sent me paperwork to do and helped me with it. They're knowledgeable but they explain things as you ask them. I don't know about gold IRAs so I depended on them to explain things to me. I needed to ask them to explain things more than they were upfront. I would have appreciated them explaining things more in detail in layman's terms. Also, I would have felt better if I sat at a table and looked them face to face instead of everything being done over the phone. Additionally, it's a slow process. It's been going on two months that I don't have any physical asset that I'm supposed to get in my possession yet. Other than that, they work their profession and they did right by me so far. Every time I call, they're quick at returning my calls. They answer my questions whenever I asked any. I'm satisfied.
Reviewed March 13, 2023
If you want someone who's caring, patient, knowledgeable, and respectful, then you need to go to Jacob **! For the past several years I've worked with him knowing nothing about the differences between silver products or gold products. He was patient in going into detail that I could understand in order to make sound decisions on what I wished to purchase to build my retirement. He calls me to keep in touch about changes in the market yet isn't pushy nor does he rush me about making a decision to purchase or not. I honestly don't think I would have invested or continued to invest if I had another representative.
Thank you for taking the time to leave us a review, Susanne.
Our team is passionate about providing all of our clients with a seamless, five-star experience and Jacob will be pleased to know that he met your expectations.
We hope that in the future we’ll be able to provide a comparably excellent experience.
Please feel free to contact us if you have any questions, we would be more than happy to assist.
Thank you for choosing American Hartford Gold, have a nice day!
Reviewed March 13, 2023
Nathan ** … was outstanding! I knew very little regarding metals, except I know to diversify assets! Nathan knew that I was a conservative senior! No need to fill this space! With inflation and assessment of the future! Nothing at this point… other than gold and silver! Thanks Much! bj Billy J. **
Thank you for taking the time to leave us a review, Billy.
We are thrilled Nathan was able to make your experience seamless.
I will pass on your commendation.
Please feel free to contact us if you have any questions in the future, we would be more than happy to assist you.
Have a nice day and thank you for choosing American Hartford Gold.
Reviewed March 13, 2023
It was a wonderful experience to have everything explained in simple terms. Made me feel I was making the right choice in this company. I will be doing business with them again very soon. Professional, proficient, pleasant and trustworthy! My recommended 'Go-To' for your investment needs, especially in view of today's world situation,.
Thank you for taking the time to leave us a review, Susan!
Our team is passionate about providing all of our clients with a seamless, five-star experience and our team will be pleased to know that they surpassed your expectations. We hope that in the future we’ll be able to provide a comparably excellent experience.
Please feel free to contact us if you have any questions, we would be more than happy to assist you.
Thank you for choosing American Hartford Gold, have a great day!
Reviewed March 13, 2023
Precious metals are a thing now that will work in the future as a foundation for currency. One of my Marines told me, "Watch what you're doing with your money." From there, I started doing some research. I up things that have worked in the past, which were silver and gold and I got a little bit of that. American Hartford's sales team has been stellar. I'm just waiting on the shipment. Everything, so far, is on track. I'm trying to get my little brother to kind of do the same thing. I also told one of my boys in the corps and he's also trying to do that thing.
Herby, thank you for your review.
We appreciate your feedback and your continued trust in us.
If there is anything we can do to assist you further, please let us know.
Thank you for choosing American Hartford Gold, have a nice day!
Reviewed March 12, 2023
American Hartford offered the best deal. Their rep was a good guy.
Thank you for your review, John.
We look forward to servicing you again in the future!
Thank you for choosing American Hartford Gold, have a nice day.
Reviewed March 12, 2023
The whole group was very congenial, forthright and helpful.
Thank you for taking the time to leave us a review, Ronald.
It is always such a pleasure when we receive feedback from our loyal clients.
Please feel free to contact us if you have any questions or queries, we would be more than happy to assist you.
Have a nice day and thank you for choosing American Hartford Gold.
Reviewed March 12, 2023
The rep was cordial and knowledgeable. I agreed with the guidance they gave. My main concern is their ability to deliver the products they are selling in a timely manner. That's a challenge for them. Part of it is working with retirement vehicles when you have to switch vehicles. I went from my 401k with my employer to the vehicle that they offer which is an IRA. That takes time. Once that transaction and things took place, in an attempt to make how long it might take to actually get the physical delivery of the metals more palatable, they said they would lock in the price that day. If the price goes up, you get to enjoy the games that happen before your medals get delivered. If the price goes down, they'll let you buy at that lower price that it went down to. It's a win-win on the consumer side. But my metals still have not been delivered to the equity trust account and it has been a month.
Reviewed March 11, 2023
American Hartford Gold's service was good and they were consistent in calling me back and telling me about the product. When the reps were calling me at first, I was busy but I told them I was interested, and they kept on calling me and following up. I asked them questions and they answered them. They sent me websites for me to look at and explain details of what will happen next. They were caring and very patient. American Hartford Gold is great. We should go with them.
Thank you for your review, Lois.
We appreciate your feedback and your continued trust in us.
If there is anything we can do to assist you further, please let us know.
Thank you for choosing American Hartford Gold, have a great day!
Reviewed March 11, 2023
My rep Wally was very helpful. He knew everything he needed to know. He took care of everything. It was the same thing with Patrick who filled in for Wally in the last few times I had questions. I invested in gold and I got free storage for four years.
Thank you for your review, Dan.
We are so glad to hear that you were provided with excellent customer service. I will pass on your kind comments to Patrick and Wally and I will let him know that you are satisfied with his efforts.
Thank you for choosing American Hartford Gold, have a nice day.
Reviewed March 11, 2023
The reps were friendly and did what they said they were gonna do. They answered the questions I asked, offered us additional information and were great to work with. The first person we talked to was very helpful and didn't try to rush us. We got the products that we ordered, so we're satisfied with their service. It was a good experience with American Hartford. I would recommend them.
Thank you for your review, Robert.
We appreciate your feedback and your continued trust in us.
If there is anything we can do to assist you further, please let us know.
Thank you for choosing American Hartford Gold.
Reviewed March 11, 2023
The reps were cordial. They told me what they're all about, that they aren't of an investment company or where they can give me investment advice. They were upfront. American Hartford Gold is a company you trust.
Thank you for taking the time to leave us a review, Tricia.
Our team is passionate about providing all of our clients with a seamless, five-star experience. We hope that in the future we’ll be able to provide a comparably excellent experience.
Please feel free to contact us if you have any questions, we would be more than happy to assist you.
Thank you for choosing American Hartford Gold.
Reviewed March 11, 2023
Left another company who did not respect my business and found American Hartford. They have provided me with exceptional customer service and never left me on hold. I am a very satisfied customer and looking forward to my next rollover from a stock market based 401K.
Thank you for taking the time to leave us a review, David.
It is always a pleasure when we receive feedback from our clients.
I have passed on your comments, our team will be thrilled.
Please feel free to contact us if you have any questions in the future, we would be more than happy to assist you.
Have a great day and thank you for choosing American Hartford Gold!
Reviewed March 11, 2023
Machi and Seth were exceptional in explaining the transaction and options that were best for me buying precious metals. I always felt my best interests were at heart and we devised an alternative excellent plan to achieve my goals and options for my future.
Brendan, thank you for taking the time to leave us a review.
At AHG, we make sure that everyone on our team provides the best services to all our clients, and we are thrilled to hear that Machi and Seth went above and beyond to meet your expectations.
Please feel free to contact us if you ever have any questions in the future, we would be more than happy to assist you.
Have a nice day and thank you for choosing American Hartford Gold.
Reviewed March 10, 2023
They were selling me gold and giving me lots of advice. They recommended different coins and silver and gold and percentages that I should have in an account. I went into a contract with them, but then I changed my mind and they deleted it and we went on as before with no charges. I consider that a good business operation. It was very pleasant. It was all high-quality silver and gold that they were selling. They're very nice people and they will not cheat you. They will give you the price upfront and they will stick with it.
Thank you for your review, Vernon!
We appreciate your continued trust in us.
Thank you for choosing American Hartford Gold.
Reviewed March 10, 2023
I have had an excellent experience in my inquiry regarding American Hartford Gold. The staff are very professional as well as knowledgeable. They are willing to take the time to make sure the client understands the process when transitioning to invest in gold, silver or both. I would highly recommend them to anyone looking for great service.
Melanie, thank you for taking the time to leave us a review.
At AHG, we make sure to provide the best services to all our clients, and we are thrilled our team went above and beyond to meet your expectations.
Please feel free to contact us if you ever have any questions in the future, we would be more than happy to assist you.
Have a nice day and thank you for choosing American Hartford Gold.
Reviewed March 10, 2023
The reps were great. They answered my questions and they were available when asked. They delivered directly to my home. The items I got are fine. Do your research. Make sure you’re going with a reputable company.
Thank you for taking the time to leave us a review, Victoria.
We appreciate all our loyal clients feedback, continued business and trust in AHG.
We are thrilled our team was able to make your experience seamless.
Please feel free to contact us if you have any questions in the future, we would be more than happy to assist you.
Have a nice day and thank you for choosing American Hartford Gold.
Reviewed March 10, 2023
The guidance I received from American Hartford was comprehensive. Brian is outstanding. He gave me a lot of time. His knowledge is impeccable. He was very patient, given that I was on the bottom of the learning curve, and we got it all done. So, I'm very happy with Brian. I strongly recommend him. He's a classy guy. I look forward to meeting him in person in one of my trips to L.A. down the road.
Michael, thank you for taking the time to leave us a review.
At AHG, we make sure that everyone on our team provides the best services to all our clients, and we are thrilled to hear that Brian went above and beyond to meet your expectations!
Please feel free to contact us if you ever have any questions, we would be more than happy to assist you.
Have a nice day and thank you for choosing American Hartford Gold.
Reviewed March 10, 2023
Nathan, the rep I dealt with, was very informative, professional and a nice person. I was impressed enough to move forward with the investment not knowing much about precious metals. I pulled all my money from my Fidelity account and rolled it right into silver coins. It’s being held in trust in Utah. It was a direct rollover. I didn't realize the assets because they're in another IRA but eventually, I would. That has been an interest of mine, if I could have something tangible. I've never brought it to American Hartford Gold’s attention, but I would like to hold it. I got an education out of the experience. I did a little bit of research but my son has a friend that continuously gets little bars of silver and coins sent to him, and he showed them to me, and it was cool. American Hartford have treated me well and they're very educational. I'm happy so far.
Thank you for taking the time to leave us a review, Andrew.
It is always a pleasure when we receive feedback from our clients.
At AHG, we make sure that everyone on our team provides the best services to all our clients, and we are thrilled to hear that Nathan went above and beyond to meet your expectations!
Please feel free to contact us if you have any questions in the future, we would be more than happy to assist you.
Have a wonderful day and thank you for choosing American Hartford Gold.
Reviewed March 10, 2023
Excellent experience, totally satisfied with my two purchases. I reviewed prices online and after that I made a second purchase from Hartford. I haven't even received my first purchase yet, I do expect the best. I recommend American Hartford Gold 100%. Thank You.
Tim, thank you for taking the time to leave us a review.
It is always a pleasure when we receive feedback from our clients, I have passed on your comments to our team.
Please feel free to contact us if you have any questions in the future, we would be more than happy to assist you.
Have a nice day and thank you for choosing American Hartford Gold!
Reviewed March 10, 2023
The rep at American Hartford Gold was very professional. As busy as he was, he always returned the phone call or the email which you don't get very often. Everything was perfect. They always confirmed that we were told everything we were supposed to be told after our consultation and made sure we knew about the different kinds of things that were available.
Thank you for your review, Debra.
It is always a pleasure when we receive feedback from our clients, I have passed on your comments to our team.
Please feel free to contact us if you have any questions in the future, we would be more than happy to assist you.
Have a great day and thank you for choosing American Hartford Gold!
Updated review: March 15, 2023
I spoke With Dan about purchasing some silver coins, the spot price of silver was very unstable over the past week but I wanted to purchase asap. There was quite a lot of information given on the phone call and being a first time buyer of metals, I was a bit confused, but I still went ahead with my purchase. After making the purchase I was informed that there was a 6-12 week delay in shipment which I was totally aware of and agreed to. My shipment arrived within the 6 weeks time frame and was well packaged. By the way, I was provided a tracking number, so I knew exactly when it would arrive.
My confusion was with purchasing 1.25 oz St. Helena coins which I had never heard of and I had a hard time finding them on the web. I was unsure if they were a currency coin or not. I had originally given AHG a 4 star rating because of my confusion.
Original Review: March 10, 2023
It seemed I was a little bit pressured. But at the same time, I wanted to buy some precious metal. The one I wanted was the Silver Maple. Then I bought another one that's a numismatic investment, which is 1.25. I don't see too much information on them though. I had a hard time finding it online.
Mike, thank you for taking the time to leave us a review.
At AHG, we make sure that everyone on our team provides the best services to all our clients and we are thrilled Dan was able to clear up your confusion and make your experience seamless.
Please feel free to contact us if you ever have any questions in the future, we would be more than happy to assist you.
Have a nice day and thank you for choosing American Hartford Gold.
Reviewed March 9, 2023
The reps I spoke with were brilliant. They educated me a little bit on silver 'cause I thought it was a bad investment. They helped me diversify. I felt that it was their money they were investing. They were gonna do everything in my best interest and what they would do if they had $15,000 to invest. They have great customer service, advice and integrity.
Steve, thank you for taking the time to leave us a review.
It is always a pleasure when we receive feedback from our clients, I have passed on your comments to our team.
Please feel free to contact us if you have any questions in the future, we would be more than happy to assist you.
Have a great day and thank you for choosing American Hartford Gold!
Reviewed March 9, 2023
The reps from American Hartford Gold were very genuine, very honest and amazing. Max did a wonderful job. I bought $25,000 worth of gold coins over the phone. I have to call Max and tell him that I received it yesterday. They're very good. American Hartford Gold is a good company and they're very good to deal with. I'm glad that I dealt with them and I will be dealing with them more.
Stan, thank you for taking the time to leave us a review.
It is always a pleasure when we receive feedback from our clients.
At AHG, we make sure that our team provides the best services to all our clients, and we are thrilled to hear Max went above and beyond to meet your expectations!
Please feel free to contact us if you ever have any questions in the future, we would be more than happy to assist you.
Have a great day and thank you for choosing American Hartford Gold.
Reviewed March 9, 2023
My account rep. John ** was very informative to lead me through the pros and cons of my purchase of physical gold. He was very knowledgeable of what to expect. I'm pleased with my purchase and can't wait until it arrives. Thank You. Carl **.
Thank you for taking the time to leave us a review, Carl.
We appreciate your feedback and continued business and trust in AHG.
Our team strives to provide the best services, and we are thrilled to hear that John went above and beyond to make your experienceseamless.
Please feel free to contact us if you have any questions in the future, we would be more than happy to assist you.
Have a nice day and thank you for choosing American Hartford Gold.
Reviewed March 9, 2023
The purchase process was a little rushed. Also, their percentage is way too high at 19%. Also, I don't have any gold stocked in a depository yet. They told me there was a slight delay. But their team was okay.
Reviewed March 9, 2023
The rep answered all the questions I had. He was very clear on what the pros and cons were for the metals I was looking to get. The process was really smooth. Once the transaction process began, it was super quick. They delivered the precious metals I bought very quickly.
Peter, thank you so much for taking the time to leave us a review!
It is always a pleasure when we receive feedback from our clients.
At AHG, we make sure that everyone provides the best services to all our clients, and we are thrilled to hear our team went above and beyond to meet your expectations!
Please feel free to contact us if you ever have any questions in the future, we would be more than happy to assist.
Have a great day and thank you for choosing American Hartford Gold.
Reviewed March 9, 2023
Cody ** has some of the best customer service I have ever been around. He was polite, informative and would definitely recommend to a friend 10/10 experience. Because of him I have started investing in precious metals. i hope everyone has the pleasure of speaking with him.
Thank you for taking the time to leave us a review, Brian.
We appreciate all our loyal clients feedback, continued business and trust in AHG.
We are thrilled Cody was able to make your experience seamless. I will pass on your commendation.
Please feel free to contact us if you have any questions or concerns in the future, we would be more than happy to assist you.
Have an amazing day and thank you for choosing American Hartford Gold!
Reviewed March 9, 2023
Daniel ** and Jacob ** were both completely helpful and were invested in making sure I was educated about silver and gold and different asset classes. At all times I felt that they were wanting to do the very best by me. Jacob was genuinely excited about the prices he was able to secure for me. I am confident I made a good choice regarding going with American Hartford Gold.
Barbara, thank you for taking the time to leave us a review.
It is always a pleasure when we receive feedback from our clients.
I will be passing on your comments to my team, Daniel and Jacob will be thrilled!
Please feel free to contact us if you have any questions in the future, we would be more than happy to assist you.
Have a great day and thank you for choosing American Hartford Gold!
Reviewed March 8, 2023
It was all great with American Hartford Gold. They were informative and they took the time and went through it with me - explained to me why I should go with silver instead of gold with the amount of money I had.
Thank you for your review, Douglas.
It is always such a pleasure when we receive feedback from our clients. I will pass on your comments to our team!
Please feel free to contact us if you have any questions in the future, we would be more than happy to assist you.
Have a great day and thank you for choosing American Hartford Gold.
Reviewed March 8, 2023
John ** was extremely patient, knowledgeable and timely in all the various aspects of the transaction. He provided the best price for my choices and responded to multiple phone calls almost immediately. He was also honest in his dealings even if it was something that I might not have wanted to hear.
Thank you for taking the time to leave us a review, Paul.
It is always a pleasure when we receive feedback from our clients.
At AHG, we make sure that everyone on our team provides the best services to all our clients, and we are thrilled to hear that John went above and beyond to meet your expectations!
Please feel free to contact us if you ever have any questions in the future, we would be more than happy to assist you.
Have an amazing day and thank you for choosing American Hartford Gold.
Reviewed March 7, 2023
The experience with American Hartford Gold was a little confusing for me because I've never done something like gold before. I've been in the stock market. This is a new chance for me to learn. But they were fine with that in the beginning, in teaching me and answering my questions. I placed an order, but I cancelled it. The reason for that was that it was being pushed hard on me at that point. But that was me not being prepared to go a little further with my own due diligence. I was very busy at the time and told them to go ahead with it. But when I looked into it in detail, it wasn't matching what I wanted to do. They gave a seven-day refund to satisfaction. I wasn't satisfied so I canceled the order. It was also rather high on the pricing that I saw. They offer making the lower bid but what I learned from it is that I didn't wanna do it in coins. I wanna do it in gold bars. I spoke to them recently, and they're gonna send me the gold in bar form. I probably would work with American Hartford Gold again.
Reviewed March 7, 2023
I haven't seen any gold yet. American Hartford Gold told me it was gonna take six to eight weeks to get it. But it's been about 12 weeks and I still haven't got it. They keep telling me it's in process. This is my first time purchasing. Since I've done some more research, I don't know if I'm purchasing them again. I hope I don't have to go after them to get my gold.
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