American Hartford Gold Reviews

They made me feel at ease and they explained everything to me in a clear manner. I like to keep my reviews very simple because the truth is that I don't like leaving reviews. Again, everyone that I spoke with during this process is/was very kind and knowledgeable on this matter.

I had a wonderful synergy experience with American Hartford Gold Representatives in my quest to convert my TSP 403 into metals. I wish to express my gratitude to Daniel ** and his assistants, Elizabeth/Liz and Katie, for their immense patience, knowledge and commitment to a 5/5 Star client satisfaction. Thank you for an excellent experience that will bring me back to you again!

Two weeks ago, my wife and I started talking about diversifying by investing in gold and silver. I attended a webinar and we decided to give it a try. We started a Gold and Silver IRA by transferring funds from our traditional IRA. Patrick, Machi, Stephen and Natalie made the experience enjoyable and painless. I would recommend AHG to anyone.

I want to thank Josh **, John ** and Natalie for their wonderful help. They were all professional, informed and thorough. They were great about explaining everything to me, sometimes twice because I am old. I would give them and American Hartford Gold a 10 or a 5 star rating. Thank you!

My experience with American Hartford Gold was very good. The expertise of the employees I dealt with showed their expertise, knowledge and friendliness made the experience easy. Tyler, Matt and Lisa explained everything and made my decision easier. For example the explanation between common and limited bullion really enlightened me. I would recommend this to anyone who is looking to invest in precious metals.

Josh, Kevin and Katie were very professional and courteous throughout my purchase. They answered all my questions and made my first experience purchasing gold and silver easy and enjoyable. I highly recommend AHG to all my friends and family and will not hesitate making further purchases with my sales team.

Kevin was very knowledgeable of the products and was very pleasant and patient with me on my choices, so glad he was able to get my order in with my time constraints that I have daily. I am a Realtor and it was hard for me to be able to meet up with the time allowed to purchase, but we did it, thank goodness. I feel like the price of gold and silver will be going up drastically this year so I definitely wanted more gold and silver.

Kevin ** was the one that helped in very professional way and was extremely helpful in explaining everything. If everyone was as good at explaining what was suppose to happen, there wood be a lot more satisfied customers. I appreciate him more than anyone could know. There is not much else to say, I can't explain better than that.

Katie and Kevin were both very professional and pleasant to work with. They were very detailed in their explanations. They answered all the questions we had and were very thorough in their review. I would definitely recommend them to others.

All 3 Matt, Sean and Natalie are very professional and willing to help new customer like me to understand the process and how things work in easy to understand language which helps a lots. I appreciated their efforts very much. Matt explained the differences between stocks prices and investment price and also RMD how to do monthly or yearly and goal of this investments.

I was helped by Seth ** and Cody ** and they both explained to me very well, I also finished up with Natalie **, who finished explaining and finalizing our IRA with Hartford Gold. I had a great experience with all three of these agents!! Seth was very helpful in getting my rollover completed from Fidelity and Cody explained the investment ideas and explained how gold is valued on the market and how they would affect my contributions in the long term and also the short term!

When I call and spoke to Eino **, we started a connection that turned in to a relationship. I wasn't totally sure of my purchase at the bank. Boy did they put me through the ringer. But nothing felt as good as ordering with Eino and the safety I feel. Thanks to all the help Natalee **!

We were looking to investing in GOLD and nervous of the process. We worked with Kevin ** and he was Great. No pressure at all. He was very knowledgeable of the items, Friendly and Professional. Kevin followed up answering all our questions and making us comfortable. Will purchase again with Kevin. GREAT SERVICE and Highly Recommend.

I worked with Lori ** who was able to complete several IRA Rollovers totaling $50K, where she helped me split it up into 60% Silver & 40% Gold. She was very understanding, went over each step carefully, where I knew what she did for me. After everything was finished, Katie took the time to go over everything once again to ensure that I understood all of these transactions completed. Thank you to both Lori & Katie for your patience, understanding and your excellent communication. You both get 10 Stars across the board!! Thank you once again, Steven **. Regardless, in receiving something or nothing. I enjoyed taking the time to comment on the wonderful things both did for me!!!

Great experience. The people were very friendly and informative. They answered all of my questions. They were patient and professional. Their willingness to educate and guide me through the process contributed to a smooth and satisfying experience. I appreciated the informative nature of the responses that I received. It enhanced my knowledge about gold investments and reinforced my trust in the purchasing process.

I have had a great experience so far with American Hartford. John and Lisa have been very helpful and have explained everything to my satisfaction. They were very prompt and accessible. They made all the transition of paperwork very easy. I would recommend them to my friends. I'm looking forward to owning some precious metals.

This was my first experience purchasing gold. I worked with Lauran ** and Harry **, Account Representatives, and Katie ** Executive Assistant. All were extremely knowledgeable and helpful. These three people made beginning a brand new journey easy. I am looking forward to my my continuing relationship with AHG. I would recommend AHG to anyone interested in purchasing gold and silver.

Everything explained very well. Lauran, Joseph and Katie were amazing. Very patient with us and reiterated anything we didn't understand. We would highly recommend AHG to family and friends. Lauran guided us through the entire process explaining all of the options available whether it was gold or silver. Helping us to make the best investment for us.

Today was my first metals transaction. The sales person was Cody ** and he was very helpful, provided good explanations of various points I needed to understand about metals and my various options about how to acquire. I would give him high marks for the work he did! I was also helped at the back end of the transaction by Katie **. She was very capable and did a very good job handling the diligence and closing items that needed to be discussed. High marks here as well.

I dealt with 3 AHG Employees. Lauren, Briana, & Katie **. All 3 were very professional, timely, & extremely helpful in explaining all aspects of this precious metals purchase. This was a very positive experience for me & would recommend AHG to anyone considering a purchase. I am not a tech savvy individual when it comes to computers and on the Standard, AHG- Briana and myself 3 way conference call she took the responsibility to receive needed paperwork from standard fill in needed fields & flagged the areas I needed to sign and overnighted it to me.

Lauran ** and Katie ** made my first experience purchasing precious metals (gold and silver) an easy but well informed experience. Lauran was very helpful explaining the three categories of the metals, the differences in pricing and spread. Both know their business well and could answer any questions I had. Thank you!

We were assisted by Lauran ** and his assistant, Katie **. They were both very professional and helpful. We spoke to Mr. ** at length and he explained everything and was aware that we were new to buying silver and gold so was very thorough. Then when we spoke with Katie, she summarized everything to make sure all our information is correct and that we understood everything Mr ** had gone over with us.

To claim I came to American Hartford Gold as a novice is being polite, Austin ** assured me I would be well informed by the end of our transaction, with the help of Matt **, Anna and a lot of patients Austin and Matt made sure I made it from a nervous novice, to completely confused novice, to well informed novice able to converse "intelligently" about common bullion vs. numismatics. Thank you both for being polite, patient, professional, and your sense of humor, while walking me through all of steps of being a first time investor. I could not have asked for a better team. I am sure I made the right choice with Austin, Matt, Anna and American Hartford Gold.

I was new to the precious metals for my IRA and Anna, Gerard, and Jason literally walked me through every step and made sure I was educated about all of my options along the way. I now understand what investment opportunities there are as well as have a better understanding of how to watch the market.

Absolutely flawless! From the beginning of my transaction till the end. My experience with Natalie and Jesse was totally stress free. As a first time metals buyer, we had more than a few questions and Jesse and Natalie answered every one with knowledge and patience with us. I'll be using AHG in the future. We'll recommend to our family and friends.

I contacted American Hartford Gold to purchase gold and silver assets to add to my portfolio. I initially spoke with Ben **, who was extremely helpful in determining what services AHG could provide and who best to direct me to so I could achieve my goals. Ben connected me with Gerard **, who provided a wealth of information and guidance concerning the products available. Gerard also asked questions to determine my goals and reasoning for purchasing precious metals. Additionally, he explained the difference between the three asset classes of precious metals and the pros and cons of owning each.

Gerard, Michael and Anna were all very helpful and professional in the entire process! Every step was very thorough and easily executed on our end. My husband and I learned a tremendous amount about the different types of precious metals and the different categories and all our questions were answered!

I always wanted to have precious metals in my portfolio. All the ads for different companies got confusing. I had reached out to AHG a while back but never did anything. They reached out to me again and I decided this was the right time to invest in precious metals. Dion, Gerard and Anna were very helpful and I have a complete understanding of my transaction. I would recommend this team to anyone I know who wants to invest in precious metals. A big thank you to them!

I was very pleased with my experience with American Hartford Gold. Angus gave complete and very precise information regarding their product and the process. Luke made sure to follow-up and managed the timing of each process perfectly. And Anna, completed the transaction by certifying and documenting that all details were in order. They were a tremendous team to work with!

I purchased investment grade gold as well as common bullion. First time process and experience was great. John ** in addition to Lisa ** were both so knowledgeable and made the process very easy for our first time investing in American Hartford. We look forward to continuing investing in American Hartford in the future.

I just completed my first gold and silver investment. I had thought about this for some time and finally decided to call. I had no idea what I was doing but Gerard, Aaron and Anna helped me get this accomplished. I’m so excited to be a part of this family.

I had a wonderful experience during the transitioning my 401k to gold. They walked through all the steps and was patience as I was a new client. Deion was amazing during the whole process and Natalee kicked it during the transition when we finalized everything. I feel comfortable leaving my 401k with them knowing they have interest in my life and investment.

Jacob, Matt and Natalie provided great customer service and were very professional. I would recommend them and become a repeat customer. AHG has been a great experience with no issues whatsoever. Excellent organization that takes the time to answer all questions and is great with first time customers. I will talk about them positively to friends, family, and business associates.

I don't usually give reviews, but I will! Everything was given to me, over the phone. I do appreciate the opportunity of giving a review. You have told me everything that I needed to hear about your process, time of shipment, and the dollars value for my order. I am anticipating the delivery! Can't wait! I'm too excited. All has been in a business manner, and my questions were answered. Thank you for your time and concerns.

Josh, Walley and Nattlie were good. Understood that I was new to the process. Was a long process due to my 0 understanding of how to go about getting into this new way of holding on to money. Would prefer to have actual paper info. I am old! Reading off my phone is difficult for me. Process was stressful for me due to this being a new experience. Staff did all they could to relieve my fears.

Adam ** has been wonderful, very knowledgeable, pleasant to deal with and my investment has grown considerably. I feel as if this is a very good investment for these changing times. Everyone that I have dealt with has been wonderful, not like most companies today. Like that I can contact Adam on the phone.

It was a pleasure to work with Mark, Machi, and Natalee, three extremely professional representatives of Hartford Gold. Their informative discussions and expert guidance made the process of setting up my Gold IRA simple and easy. I feel like part of the family and I look forward to working with them with all my precious metal investments.

Very polite and professional. Made transaction very easy. Also in general overall nice people and never never pressured me into any terms or buys I didn’t agree to. What more can I say but I would definitely tell all my friends and family. Looking forward to doing more business in the future with them.

Your staff was outstanding. I’m very happy with the service I receive from Gerald, Anna and Patrick. I thought the explanation by Gerald where I was going to invest in gold market was done where I could understand what we were buying. I know this investment is a low amount but Gerald, Anna and Patrick gave 100% to get me the right track

When speaking with Machi, Ben, and Natalie, they made everything very easy to understand. They were all very kind and knowledgeable. They made sure that I was sure about my decision and that I understood what I was getting into. Great experience. I will definitely refer family and friends. Thank you for a great experience. I look forward to continued business with American Hartford Gold.

First time setting up an account with precious metal commodities. Leila and staff explained all the steps and options slowly and clearly. I was allowed ample time, if I did not fully understand anything we discussed, to ask them questions. The entire team makes themselves available as soon as I call in. I appreciate their service and professionalism.

I didn't know what to expect when I started this process. I was glad that John was thorough and gave me plenty of opportunity to ask questions. Overall, the experience was professional and helpful. Lisa also reviewed every detail of the account with me to make sure nothing was missed or lost in transcription. I really appreciate the double checking.

James was outstanding in providing all the information, instructions and assistance. He received my first call and since then I have been well informed of the situation and all the steps were coming forward. He helped me to build trust with your company and invest without hesitation. Thank you very much James!

James ** was my first contact and was extremely helpful in providing answers to my questions. He was courteous and professional and helped me set up my account. Gerard ** clearly explained the features and drawbacks of the multiple assets and outlined my options. He made the selection easy. Anna ** completed my order very efficiently.

I would recommend American Hartford Gold because I spoke to Gerard and James and Anna and all of them were very clear and very helpful in educating me on the process of purchasing precious metals so I would definitely suggest and advise any of my friends or family members if they're interested to go to American Hartford Gold and speak with either James for Gerard or Anna. Hello. Good. How are you? Thank you.

Outstanding! From first contact via phone to the end of the process of transferring a traditional IRA into a Gold IRA, everyone was fantastic. It started with a call from Adam who introduced me to John ** (Senior Director) who was my consultant. Only after a few minutes I completely felt at ease with John. He took his time to explain the transaction process and what steps we would need to go through to convert my USAA traditional IRA into a Gold IRA. What I really appreciated is once my application form was completed, American Hartford Gold (with me on the line), coordinated with USAA to do what was needed to get those funds transferred over to the Gold IRA. That was an outstanding service they provided - so a 'shout-out' to Brianna who dealt with USAA for that procedure.

Richmond ** was a pleasure to work with. This was my first investment in gold and I had plenty of questions. Richmond was extremely patient, knowledgeable, and professional. He explained all of my options clearly. He went over the process from the purchase to reselling in the future. I didn’t at all feel rushed or pressured to buy. I was confident that he provided the best guidance for me and in the end, I was very comfortable going ahead with the purchase. He definitely gets 5 gold stars! Overall, the team at American Hartford was very professional. I highly recommend them.

I do not have much experience with investing and I want to say my main account rep Max was amazing. He walked me thru the process and made it easy to understand, he was very communicative and was readily available when I had questions. The process in contacting my current financial institute was seamless and Brianna handled the call 3 way call with them with the utmost professionalism and efficiency! Lisa was very helpful and clear making sure I understood everything at the conclusion, All the representatives I worked with had amazing customer service skills, were very nice and all the transfer were handled seamlessly! I am very glad I went with their company and feel secure knowing my transfer and account are being handled by such knowledgeable representatives!

Kevin and his associates were the utmost in professional and knowledgeable people in their field of expertise. They were also very friendly and helpful with any and all questions that I had. I highly recommend American Hartford Gold to anyone who is interested in converting some or all of their Traditional IRAs to precious metals IRA investing.

I really have had a very good experience with my Agent Mike **. He is always kind and respectful and helpful. Always getting back to my phone calls and helping to resolve any situation. Thank you Mike for all your help. I would love to recommend any of my friends to Mike.

Moving my IRA into a Gold IRA was handled with the utmost professionalism by the American Hartford Gold team. I highly recommend them. They walk you through the process and answer any questions you may have. It was a seamless transition. I look forward to many years ahead with this team backing me along the way.

Dealing with Katie ** was such a great experience. She was very knowledgeable and informative of all aspects of the process. Katie explained every step in the process in a way that was easy to understand. She was very helpful with the whole transaction. She made a confusing situation very pleasant. I would recommend AHG to anyone that is interested in precious metal investments. They made the whole process very simple and painless.

Not knowing what I could/should do with my retirement money I checked into purchasing gold and silver. Cody ** is the representative who contacted me and was a delight to work with helping me not only understand how this move to a gold IRA can benefit me but helped figure out the best way to prepare my portfolio. Lisa was an extra benefit verifying I understood what I was signing up to do. I would highly recommend this business!

Dan and Katie were very thorough and helpful in placing my order. Dan spent considerable time explaining the differences between Canadian and US minted coins, the denominations that are available, the value differences over time between numismatic and bullion and we discussed the effects that the tariffs might have on their future values.

First time buyer. Excellent communication and easy learning. Easily understood. Would recommend these people everyday. Completely transparent and upfront, described my options and purchases. Contact Jesse at Hartford Gold and he will lead you through in a very professional and educational way. Company was vetted completely and is a grade a company.

Gerard, Deion and Ana were very professional, educational and easy to work with. I’m a first time buyer of precious metals so having a team work for you was fantastic. Very pleased in my experience and will be recommending Hartford Gold to my friends and family. The whole team treats you like family and made the whole process easy to understand.

The world economy is scary and I want a way to protect me and my family. Owning physical gold and silver is a great way to protect my family and not worry about the stock market and world events. America Hartford Gold made the process easy. A few of my friends were looking on ways to the diversify their holding and 401(k). This is the answer.

Today I placed my first order with this company. Everyone that assisted me with my order was very professional and knowledgeable. I highly recommend this company to anyone thinking about precious metal purchases. They completely and thoroughly explained every option available and the pro and con of each option. My team consisted of Jacob, Natalie and Rossi. What a fantastic team to assist you with your options.

When I first contacted AHG I had the good fortune to talk to Gerard **. He was extremely helpful in getting me started. Now that we have purchased our first order we are extremely comfortable with AHG. Katie ** is also very friendly and helped us to complete our purchase. Thank You.

My first time investing in gold. With little knowledge I was very apprehensive, but was well informed and at ease by the good explanations of the process and how gold and sliver works as an investment. I was on the phone with John several times because of my lack of knowledge and sure many silly questions but John and Katie made it easy and made me feel that my questions were important for me to understand how to invest.

Being new to this process I was very impressed. With Matt and Matt for guiding me through this process. They were both professional and patient with a newbie. They explained the process and product fully. Thanks. Was also great. She was also very helpful and took me through the end process. Very impressed with all.

I rolled over my IRA from Fidelity for about $47,000 Abigail, Natalie ** and Adam instrumental facilitating this rollover. ** did a great job of setting up my portfolio. Natalie was fantastic and walk me through the Galley of it all. I’m very pleased with and with the cooperation And the efficiency and professionalism of your organization and Abigail was over-the-top instrumental in assisting me and laboriously getting my transfer from Fidelity, they were difficult.

I just bought physical gold in form of American Gold and Silver Eagle coins from American Hartford Gold. My agent was Gerard **. This was my first experience in buying physical gold. Gerard provided an excellent introduction to different gold products and explained to me pros and cons of each one. The transaction fee was small comparing to other gold brokers and I it was very obvious to me that I am dealing with honest and professional person. I also talked to Anna ** to conclude my transaction. Again, I was treated with honesty and professional courtesy. I highly recommend American Hartford Gold if you are interested in buying physical gold.

Gerard was very knowledgeable, helpful, and patient (no pressure, or fast talk). While his team, both Anna and Maya were cordial and helpful in their assistance. Their policies and ratings were reassuring, plus they take all the guesswork out of the transaction giving the customer ease of comfort while they do the heavy lifting. I am pleased with the transaction and will recommend them readily.

I am incredibly impressed with the time, knowledge, and dedication Lauren ** provided while assisting me at American Hartford Gold. Lauren guided me through the process of setting up an IRA and thoroughly explained the precious metal investments I was purchasing. As someone new to this, I learned so much! His attentiveness made me feel as though I were investing a million dollars. I truly appreciate his expertise and patience. Additionally, his assistant, Katie **, was incredibly helpful throughout the process. I have no hesitation in recommending Lauren and American Hartford Gold to anyone looking for knowledgeable and attentive investment guidance!

Katie **, Nick ** and Rob ** with American Hartford Gold are very easy to talk to and provide answers to "rookie" questions and I had several. I was never made to feel uncomfortable or intimidated when asking questions. They were all very patient, professional and quick to have the answers I needed. I would recommend AHG to anyone wanting to invest in gold or silver.

Richmond took the time to walk me through strategies befitting my situation. He explained the benefits of each product but did not push any one product. Awesome experience with Richmond, Tony, and Natalee. They were patient with the many cancelled appointments and missed calls. Additionally, they were very transparent in their approach with me. True professionals!

It was a very interesting and great experience, just learning as I go. I feel confident with my choice. Just patiently awaiting my bullion. I've been watching videos and reading up to learn more about my investment. I look forward to my steps; currently researching other precious metals. Mark and Kevin assisted with my first purchase which they made easier for myself.

Wally **, Adam ** & Natalie ** are great assets to American Hartford Gold!! They all knew & executed their role(s) making me comfortable & answering all my questions throughout whole process! I was educated via e-mail & everyone answering my concerns, as I was new to Gold & Silver IRA! Thanks again Wally, Adam & Natalie. You are kind souls and enjoyed meeting ya'll!! 😀

I spoke with a rep from AHG who spent much of his time to help me get the answers I was looking for. After this conversation I was educated on the process and what took place. At this time JM Helped me feel better about the transaction.

Staff did an amazing job breaking down all the necessary information and preparing the transfer process of funds to the new IRA. Jacob was amazing in explaining the process and the language so I could understand it better. I would recommend Hartford Gold to anyone who is interested in investing in gold or silver.

As a first time buyer, I needed a better understanding of the precious metal market. With American Hartford Gold I thankfully had a very good experience. John ** was very helpful and thorough in explaining the whole process and options available. Natalee was also kind finalizing the purchase. I would recommend American Hartford Gold.

I appreciate how David ** gave me insight and knowledge about my purchase. The medals I have purchased in the past are beautiful. I just bought more gold coins to add to my portfolio. I am extremely happy and excited when I receive my coins and Hartford Gold is the only place I would purchase from.

I worked with Wally ** & Natalee ** on my rollover. They were both very polite and friendly, not to mention, extremely informative and helpful. They got my account set up just as I desired. I am totally happy with their service. I look forward to years of excellent service and their wonderful products. Thanks to you both!

John **, James and Lisa ** were very helpful and made it easier to understand the technical terms involved in the rollover and transfer process. They also made sure to answer all of my questions. They were very professional, courteous and friendly. Thank you for all of your help and patience with me.

Everyone was great to work with, everybody was very well-versed in the precious metals industry, and brought me up to speed on what I needed to know with my purchase, including time frame to keep the account intact, before withdrawal period. Nick, Robert and Katie were very professional with me. Thank you.

Eric **, Daniel **, and Kathleen ** thank you for making my dream of owning some American Liberty Silver coins come true. You made the process easy and straightforward and you were each so pleasant to deal with. You conveyed not only professionalism but sincere friendliness. I’ll be counting the days till the coins are delivered and I can show the family. I give you 5/5 silver bars rating! My original reason for choosing American Hartford Gold was its number one ranking and A+ BBB rating and I’m glad I did. Thanks, talk to you again in the future. Rolf

For several years, I considered investing in precious metals but was uncertain of the process. I do not have significant discretionary funds, so worried I might be shut out of the market. An online search for best-rated precious metal investment companies led me to American Hartford Gold, and Senior Account Executive Max **. Max explained the investment process fully and answered all my questions. The company materials Max sent to me further outlined the investment process and boosted my confidence. With the patient assistance of Max and his Executive Assistant, Lisa **, I now await receipt of my first shipment. I look forward to being a repeat customer!

I learned a lot from Girad, Deion and Anna were also helpful. I bought gold and I am confident in what I chose for my gold investment thanks to Girad and the information he gave me and also sent me an IRA information to look through. I'm looking forward into reading on that also to see what opportunities I can get in investments.

I had a great experience with American Hartford Gold. Working with Eino ** and Audrey **put my mind at ease. They informed me of all the ins and outs of the precious metals industry and my holdings are doing well. They are a great team and I am very pleased. I will be working with them in the future.

I had a very helpful and insightful experience and the staff was extremely accommodating to me and my lack of knowledge. The service was as described and left me with the confidence to invest with them as everything went like clockwork and the advisers were very available throughout the process.

Very good customer experience with Nathan and Katherine at Hartford Gold. Nathan was very helpful in explaining the ins and outs of Gold purchasing, pricing, products, and differences in types of investments. Would definitely recommend Hartford to family and friends and look forward to a mutual and lasting partnership. Thank you so much AHG!

I am trilled to have purchased my first order of metals from AHG. My experience with Richmond was excellent. His guidance was clear and he represented himself with valuable insights and knowledge of the products that I purchased. I will be making additional purchases in the very near future. Thank you AHG.

Alex & Anna were very helpful. They explained everything very clearly. They gave me excellent information about purchasing of metals. Everything that I asked of them they were able to answer. I would not hesitate to refer American Hartford Gold to any of my family or friends to them to purchase metals from them.

After reviewing numerous recommendations, I chose this online company for my precious metals purchases. After voicing my concerns about delivery, I was promptly contacted and assured with a suitable delivery process. Great communications from Kevin. Highly recommend.

In 2022 I rolled $50K from my 401K to Hartford Gold (AHG). It is next to impossible to get the market value from AHG and when I finally managed to get it, they told me that my portfolio is now worth only $35K - after a year of growth for precious metals. I feel robbed and I will report them to the Consumer Protection Bureau. I decided to cut my losses and roll everything that is left back to my 401K. I will give AHG a wide berth in the future and will never, ever do business with them again.

My order for gold and silver bullion is dated 11/1/2024. I told Gerard, my AHG representative, that I would be out of town and concerned that delivery might be attempted during that time. I used FedEx Delivery Manager to try to reschedule, but FedEx brought the bullion to my home anyway. They then sent it back to Torrance, California, where it has been since 12/10. Gerard is not returning my calls, his "executive assistant" is now not calling me back, and a promised email from "client services" was never sent.

Opened account easily, spread was a little higher than I expected, but within reason. Had some minor problems with getting the bonus silver & was beginning to get perturbed until Lisa ** got involved, after that everything went great. Lisa 1.5 of these stars are because of you. Thank you very much for your assistance. Buford (BUFF)

After speaking further to my account executive, all problems have been resolved and we were happy to continue on with American Hartford Gold. I wouldn't hesitate to use them in the future.

I was new to investing in precious metals and wish I had done more research. I transferred $100k from my stock IRA account to American Hartford Gold to diversify my investments. Gold was at $1,700/oz at the time. Gold is now at $2,500/oz and I am still sitting at a large loss. Essentially, they sold me a bunch of 1/4 oz. gold coins for ~$550 each. I later found that those coins sell for ~$250 at the large gold dealers like APMEX.

Not happy at all with my experience. Not giving me answers and leaving me hanging. Very stressful and I wish I would have never dealt with this company. I'm trying to retire and I have no idea where my metals are or if I'll even receive them. Seems like one big scam.

Hello, My experience was great, I am so glad I chose Hartford Gold! My first experience buying gold. Specially from an out of state broker. I had no idea about the added collector values of types of minted coins, and other items. I must put out a special THANKS to Tyler who took a lot of time explaining so many things to me over the phone. A great person, who treated me with RESPECT. The man must be a great value to your company. The money transfer went extremely well. I am happy to see today part of the total shipment is now on the way here. I had been thinking about buying gold a month or so ago, when I seen Bill O'Riley on First TV, wrote down your place to check on things. Was well worth it. I see more information about several major countries are now banding together to get the US DOLLAR dropped from the world's major currency. With a gold backed digital currency. Gold is expected to go up even more. Thank you ALL so much, Doran **.

Was led to believe basic cost of metals was 5% over spot price and told the sales person I was willing to transfer for 5% hit to the IRA. Then AFTER we transferred IRA to American Hartford were we then surprised with a) 5% is the minimum "spread" and that can go up to 20%, and b) the "spread" is NOT versus spot price but versus some arbitrary price that AHG determines, which was at least 15% over spot price. The actual cost ended up being 25%, i.e. the IRA suffered an immediate 25% loss in value, not the expected 5% loss. That's what I get for not investigating AHG vs other options.

Since first time in Gold investing They helped straighten out all the mistakes I made. They also explained How to invest and track the investment. Thank you for all the help and I would be happy to recommend American Hartford to all my friends. I will be looking forward to purchasing more Gold in the future and I will contacting American Hartford Gold to my next investment.

We initiated two major investments after extensive research into precious metals providers and found American Hartford Gold to be most desirable. After opening a dialogue with AHG, we were certain we made the right decision to go with them. The process of engaging them was very thorough and well explained which was essential to us as this was our first foray into precious metals. Machi **, Luke **, and Natalee ** were very responsive in every communication and made certain we understood each aspect of their service and the products we were acquiring. We dealt with these three representatives throughout the entire process, and all were highly professional, competent, and a pleasure to work with in every instance. They assisted us in developing excellent portfolios and thoroughly answered all our questions. We highly recommend AHG and specifically this team.

I worked with Luke ** and Brian **. Both of them where a pleasure to work with. Since I am new at purchasing physical gold & silver, they walked me through the process and explained every step. I couldn't have been more pleased with how they treated me and the service they provided. I would definingly recommend them to anyone considering buying precious metals. They are a credit to American Hartford Gold.

I highly recommend Daniel ** from American Hartford Gold, he is extremely knowledgeable and efficient. He properly answered all my questions and concerns. He explains the different types of fold investments available to me and helped me figure out best options. He is very cordial and professional. This is my second time doing business with Daniel and I will be going back to him for future transactions.

My original review was very critical. Unfortunately, I did not have knowledge of precious metals when making the purchase for my IRA. Mr.** listened to my complaint and then took the time to explain to me some things that did not make sense to me. I still have a long way to go concerning educating myself on precious metals but I do appreciate the time taken.

I am a beginning investor in precious metals and I couldn’t ask for a better guide than Mr. Steven **. He was very patient, knowledgeable, and prompt with any questions I had for him. He kept me informed on every step of the process and never gave the impression of being too busy to help me. This has been a very pleasant experience and I look forward to doing conducting more business with him. I highly recommend him.

The experience was amazing. They help you every step of the way. Very professional. John was very knowledgeable and made the process very smooth. This is the only company I will do business with when it comes to my gold and silver needs. I will be a member of the American Hartford Gold family forever.

I rolled my 401K of about $19,000. into gold through AHG. NOT ONCE did they tell me the actual dollar amount they were going to charge me to buy gold from them to convert to an IRA. All they were concerned about was making sure I signed the docusign. There is no verbal discussion about the large amount of money they are about to charge you!... If you don't read it carefully it looks like that if you want to sell your gold back to them you will pay a fee. NO this is your purchase fee A LARGE FEE of 35% on coins and 20% on bullion. There should be a dollar amount disclosed on the docusign page that shows the actual dollar fee you're being charged. Just like on real estate doc's.... I have no invoicing telling me their fee, only the amount I gave them in cash. Then when I got my Equity Trust statement all it shows is my account balance of about $12500. Spot price.

Had my first purchase experience with American Hartford Gold. It was very smooth, as I dealt with Alex ** who made it all happen. I bought both gold and silver bullion and received some good advice from Alex to make the transaction go smoothly. I would recommend this company to anyone. I will undoubtedly come back to Alex and this Company for future purchases. Thank you.

Steve was extremely helpful, patient and knowledgeable. He was never overbearing or short in his responses. He was concise and direct in responses without sounding like he was talking down to me. I never felt as though I was being directed to follow his lead. He asked exact questions without leading me. When I gave instructions he gave options and followed my lead when he knew this was my first adventure in buying.

This was my first large purchase made through AHG. Commendation for Christian (Tye) **. I began working with Christian (Tye) ** in August 2023 when I made my first Precious Metals purchase through American Hartford Gold. My first purchase was all Gold, a small test purchase through AHG. The amount I invested was primarily to see the kind of service I would receive, and how quickly I could receive my shipment.... and to get a "feel" for Corporate AHG, Christian, and other members of the AHG Team. After the first purchase went seamlessly, I was extremely happy and felt very comfortable in the knowledge that I was being treated like a blue-chip investor by Christian, like I had just invested $500,000 instead of the small $5,000 test amount.

Had a wonderful experience with Caleb and Christian, they answered all my questions and put me at ease about a big decision. Had several follow-up calls and processing very quickly. I would give friends and family American Hartford Gold information so they can invest also. Thanks to all for their patience and expertise.

Hartford Gold has been an excellent company to do business with and it gave me the great excellent service. No complaints, have used them 6 times and we'll use them in the future. All the people that I have spoken with from Sales person to managers have been very helpful and outgoing.

My experience with American Hartford Gold was exceptional. Robert ** and Christian were both very professional and friendly and answered every question I had. I especially appreciated their help getting my IRAs transferred. They were always there for me and I know I can call them whenever I have a question.

I was excited to see that Bill ** was standing up for American Hartford Gold. I have been a fan of his for years and I trust him and his judgment. That was my push to check into it and I found that the staff there were all very informative and helpful. Luke ** was always on the spot with answers to questions and helped me out a great deal. I have just one more shipment to come to me, but so far all is good.

I am a first-time gold IRA investor and as a "recommendation" from a Bill O'Reilly advertisement and finding favorable "customer" reviews, I unfortunately chose Hartford. Being new to this form of investing, as most people are, I asked basic questions about the process and pricing, etc. It was only through accessing my account through a 3rd party Trust company, post-purchase, that I realized a nearly 35% SPREAD was charged, leaving my "investment" $10,000 LESS that my original investment.

I opened a "gold ira" with American Hartford Gold with 40K that I transferred from a traditional IRA in June 2023. My initial quarterly statement from MyEquity, the institution that actually holds the gold, showed my deposit of 40K. However, the very next statement showed an account value of 30K! I called MyEquity and got gobbledygook about "melt price" vs "numistic price" but that did not account for a 25% drop in value in 3 months. I next called AHG and got the same well rehearsed gobbledygook. But after persisting I finally heard a quick reference in passing about their "cash to precious metal fee". Bingo! What they disguise during your initial consultation and then bury in all of the paperwork you sign is that they will take a HUGE chunk of your money to "convert" your money in to gold! When I asked for an accounting of this fee I was given another quick and fuzzy answer about "fees all along the supply chain".

This was my first experience buying any precious metals. Mike ** was always very patient and informative, explaining the types of precious metals as well as the process to buy. I did ask many questions. He was always comfortable to make sure that I understood his answers. He made me feel at ease about this process and resulting purchase.

Mike Gallagher is the best! Professional, polite and patient. I would definitely work with him again and highly recommend both him and AHG! He answered my questions with care and concern and for what was best for me and my family. Thank you for the transparency and integrity, something that is very hard to find these days.

Steve was very knowledgeable of the process and all transactions. He answered all my questions. He answered many concerns before I even expressed them to him. I would highly recommend Steve to anyone interested in knowing the ins and outs of this opportunity. In my opinion, Steve would be a great trainer for future employees.

I'm very impressed by the honesty of the personnel of American Hartford Gold. Initially, I didn't understand how much effort the sales agents make when they call you, but in the interim, Alex always communicated with me and he facilitated my preference for written communication. My call was with Kevin who called at my convenience. He was patient and answered all my questions honestly and effectively. I am well educated in the buying of metals and I appreciate the over one hour time that was allowed to me. I think this company is good and I will be doing more business with them.

I so appreciate the assistance I received from Blake **! He is extremely professional and patient. He was able to explain much of the process of finding more security and stability in precious metals. With all of the questions I asked him, he remained committed to showing this different way of diversifying my portfolio. Thank you so much Blake for such excellent service!

Fred ** is truly an amazing agent. Very informative and knowledgeable of all assets of the precious metal industry. Very easy to talk to. Answered all my questions with such a friendly and patient demeanor that made me feel so comfortable that I made a 2nd purchase with him. 5 STARS for sure.

American Hartford Gold is an excellent company to work with. Daylen and Matt are great people that care about who they are working with. I had a very good experience with my first time dealing with this kind of investment. They made it easy to understand and make good choices. Thank you American Hartford!

JACOB, thank you very much for the awesome service that you provided in our transactions today. I look forward to working with you and your company in the future. I feel comfortable working with you since Thomas left the company and we feel that we’re in good hands with you handling our account and book of business. We look forward to future purchases with you and your company.

They promise you the world until you have a question or wish to sell metals back. Started with them in 2021 and invested a great deal of money. Used car salesman and flim flam men when you wish to sell back or have a question. Gold is a great investment but not with these people.

Jacob ** is the reason I’m satisfied with this company. I believe he truly cares about my best interest as well as all the accounts he oversees. Thank you, Jacob, for your commitment to superior service. You’re a great example to your coworkers of how to handle clients in a kind and respectful manner.

First order experience was conducted professionally. Everything was explained in detail. I felt very comfortable placing my order and I look forward to receiving it. The procedures utilized to ensure my understanding the policies and procedures were great.

This was my second precious metals purchase through American Hartford. I worked with Christian ** and Katharine ** who made the process fast and easy. At the same time, all questions are answered thoroughly, nothing is ever rushed, and I know that I received pricing that was better than or competitive with the rest of the market. I feel that I have a personal relationship with Christian and Katharine and that I will be reaching out to them for future purchases.

I was very skeptical about buying gold online but both Katherine ** and Christian ** were very helpful, and put me at ease with their process at American Hartford Gold. I am anxiously looking forward to seeing the American eagles that I have purchased. They were both very knowledgeable and explained the process throughout. Thanks so much.

I was in contact with Dan. I explained everything in detail that 97,000 was all I had and could not waste it. After money was taken any communication was lost. I was never notified that it was received by the vault in Texas. I enquired about how I could track the value. What books could I buy, etc. What web site. I was informed by Dan I could only do that by your website. The only reason I know it cost me 32,000 is the IRA place sent me a balance. So many question I figured I was just taken.

Excellent experience with Zack ** at AHG. He is so friendly, personable and very professional. Very knowledgeable in the area of precious metals and took the time to educate and explain the process in detail. He efficiently answered all our questions to satisfaction. We wouldn't hesitate to recommend him to anyone.

My wife and I wanted a good sound, safe and profitable place to invest our money recently and purchasing Gold and Silver was the best avenue for us. I saw how well gold performed last year in 2023 and over the last 20 years and had to be a part of it. There is no better place to put your hard-earned dollars right now. American Hartford Gold was highly rated, very professional and easy to work with to achieve our investment goals with precious metals. Thanks to AHG, we have what we wanted and a balanced portion of our portfolio is now in precious metals with investment grade gold and silver!

Dealing with, Matthew **, was very easy due to my skepticism concerning my future savings toward my retirement. Matthew was very patient with my questions and concerns. In depth, Matthew explained how precious metal IRA works and the benefits it has in this uncertain economy we are experiencing. He helped me in every step of the process in getting me through setting up my Precious Metals IRA. Matthew would be available when I called after the process was complete to answer any questions and concerns I had; which is very important to me. I would recommend Matthew ** of American Hartford Gold if you were looking to invest in precious metals.

When I inquired on website to AHG, I had the pleasure of being assisted from Matthew **. He answered all my questions on the initial phone call. He made all the information readily handy for me by sending me the company’s address, phone number and website. He also left his direct number and email. When I ready to purchase, he assisted me with FedEx pick up. He made the whole process easy for me and I never felt I was left questioning anything or left stranded. It’s very rare these days to have such quality service. Thank you Matthew! When I’m ready to purchase gold again, I will seek Matthew’s assistance. Lynda

My account executive, Matt was knowledgeable, courteous and professional. I am pleased with my experience. American Hartford Gold has a high rating and that was why I chose them for my purchase of precious metals. The process was smooth and the advice was relevant to my needs. I look forward to my next purchase.

Matthew ** was very informative, patient and kind. I informed him that this was my first experience acquiring a gold coin for each of my grandchildren and he explained the process clearly. He even called me several times until I received the package. I highly recommend him to everyone interested in dealing with American Hartford Gold.

Zach is our resource person for giving information to a novice about buying gold or silver. Lavonne and I were well informed by Zach which made us comfortable to make decisions regarding our investments. He is very informed and we enjoyed our talks with him. I also feel he helped us make good choices!

Our representative from Hartford Gold treated us very courteously and professionally. And as first time investors, made sure we were fully informed, and answered all our questions. We would strongly recommend Hartford Gold to any friends or family that were looking for opportunities to invest in precious metals' market. We appreciate Hartford Gold because they help people with minimal investment amounts.

I shopped around a bit and found some companies confusing and murky with their proposals. I contacted American Hartford Gold rep Eino ** and expected about the same but he listened to what my needs were and lead me through the morass of bulla bulla and gave me easy to understand solutions to my objections. I had specific needs that the other companies didn't address as they tried to steer me to what I suspect was their big percentage items. He didn't try to rush me into something and there were no last minute 'bonuses' tossed in to get me to sign. *I got sort of creeped out when the other guys kept throwing things in the pot when I sounded unsure.* I would recommend American Hartford Gold to any person who is unsure of this market. They really put you before themselves which I find refreshing.

My representative from Hartford Gold Group was very helpful with my understanding of buying metals and was very thorough with explaining how the whole process works and when I could expect my order to be filled, also the call was easy to get started and was at my convenience, this company is a pleasure to do business with

AHG has resolved my issue to my satisfaction and I look forward to working with them in the future.

My first foray into Precious Metals. John ** and everyone at American Hartford Gold made the process easy and understandable. Plus I got a primer on asset classes and investing in precious metals. Overall it was a great learning experience for me and I am looking forward to learning more.

I would highly recommend Anthony ** or Mitch ** in any transactions through American Hartford Gold. They performed in a most professional manner in answering all my questions and aiding me in achieving my goals in securing my future through precious metals. I will highly recommend them to any of my friends or family. Anthony informed me that he will be here for me to answer anything that may develop. I will know be able to sleep at night knowing that american hartford gold has such professional staff on hand.

Honestly I chose Hartford Gold because of the endorsement of Bill O'Reilly and from the ads on Newsmax from a Trump Rally. I looked them up, they had a good rating. I researched information on buying gold to back my IRA retirement plan. An agent called me and spoke to me without pressuring me to act immediately. They answered all of my many questions patiently and they put me in touch with the appropriate agent for my needs. As the current financial climate is so uncertain, I felt that purchasing gold to partially back my IRA retirement account was good idea. I was happy with all the people I spoke with and with my experience thus far.

Purchase the Gold and other precious metals was easy and well explained. I rolled over my IRA account from the stock market to metals. Didn't realize the time it would actually take to transfer the account. Because it is an IRA account, I could not ship it home without there being tax consequences. This was well explained. Just wish they would take a picture of the items I purchased so I could see them since I was buying actual physical material. Not like the stock market where everything is on paper.

I had an exceptionally good learning experience with Mr. Aaon **. He explained the precious metal process in a clear, concise manner to me. After he was finished, I had a good knowledge of the various categories of metals. I felt confident taking his advice on the investment I made. Mr. ** was friendly and professional.

I don't trust the stock market that much and I don't trust the government right now. If the stock market tanks, I'd rather have my money in silver and gold. I started looking for silver and gold companies. I didn't have enough to meet the 50,000 threshold of other banks. American Harvard Gold's deal was so good. It was very welcoming for smaller IRA conversions and it's highly rated.

There was a bit of delay for the appointment to make the purchases and to talk to the representative to confirm what products I would pick. And a little miscommunication about it would be come in two packages. I wasn't aware of that. So, when I received the first package, it only had half of the order. I was confused, but I checked again and saw that it was two. These are minor things that I had a problem with, but overall, I had a good experience with American Harford Gold.

The rep with American Harford Gold was down to earth and not stuffy or snobby. She understood that I had no knowledge about how to do this. I asked questions and they gave me answers. I made my own decisions. The first time I ordered, it took 10 weeks to get my delivery. But the second time I ordered, I spoke with the same people and had my delivery within two weeks. Now it's in my possession and I don't have to worry about it disappearing en route.

Changing over to metals cost me a lot. The cost could have been lower. But I'm happy with the metals that I have.

American Hartford talked to me a little bit, and I thought it over and waited a few days. Then I called them back and decided to proceed with them to purchase gold and silver. They were helpful, cooperative, and they walked me through each step. They're a good company. The sales reps I dealt with were good.

The American Hartford Gold agent I worked with was not pushy and clarified all questions. I said I needed to think about it. There was absolutely no pressure. When I was ready, I contacted him. He responded immediately, kept me abreast of how the process works and explained the different types of things in terms of investing in gold. I started from not understanding anything about any of the different metals. He explained the gold and where it started and where it is today, the price. He was good.

Everyone was knowledgeable, professional and efficient. A great experience. It showed talent at every stage in the process and allowed me to make a well-informed decision. I feel I understand the precious metal process and will help me in future purchases. I think the gold-silver split makes sense from an investment point of view and thank Machi for walking me through the rationale of the 60-40 split.

American Hartford Gold’s reps were good in answering my questions. My concerns were more educational and I learned more about how this works compared to stocks and the difference between that as well as the low returns or that it has multiplying value much more than stocks. The service has been pleasant and it's been a good experience. I expect to have good results. The procedures were made very easy and if a family member wants to invest in this type of investment, I’ll recommend them to do it with this company.

American Hartford Gold is an excellent company. They called me back right away. The person that was doing everything for me was very direct and clear about my questions. It was very easy for me to understand what he was talking about. I listened to him and he told me what would be the best option for me. He gave me time to think about it. I liked the way he presented that so I went with his advice.