American Hartford Gold Reviews

Today I received my shipment of gold and silver. I am very pleased with the personal and expert experience that made my purchase possible. Gerard ** and Steve gave me professional advice according to my wishes. And Dani ** brought it all together to make sure I received exactly what I ordered. Their excellent service encourages me to buy more from American Hartford Gold.

Excellent customer service! My representative Gerard, was very knowledgeable and explained the market to me so that it was understandable from a consumers point of view. Also the integrity and promptness made my transaction much easier to process. Thank you AHG.

Kevin ** and his 401k assistant Brianna are the best in the business. They hooked me up like a two-headed leech between a dog's ass and his wallet and they're making me money. You better get into metals as early as you can because this is the most stable retirement account you're ever going to get in. Metals are blooming. These are the greatest most productive people you're ever going to meet and I don't want you to miss out on opportunity,

Our experience with American Hartford Gold was excellent, I highly recommend this Company to anybody, the Customer Service Representative Katie ** did an outstanding job, she was very professional and explained everything in detail. We are very pleased and happy to be a part of this great Company. Sincerely: Lorretta and David **

I worked with Nick ** and he was very knowledgeable and helpful. I asked a lot of questions and he answered all of them. I could call him at anytime and he responded to my calls and emails right away. I have already recommended Nick to several of my friends.

Tyler ** and Danni were so helpful with reallocating the money in my account to more gold and silver coins. Tyler is so helpful at explaining the future possibilities and current prices of my investment. I am very satisfied with the assistance I received and will recommend them to my family and friends.

Very professional, well educated. They were very responsive to all my questions. They made things easy to understand and the process was made simple. I would recommend them to everyone. This was my first foray into precious metals and I will definitely use them again.

It’s been a pleasure to work with Matt **, he’s totally gone above and beyond to help me and my husband understand precious metals investments, also Dani ** and James ** have made us feel very comfortable and have gone out of their way to help us understand the process of investing, much, much thanks to the team!

I am very satisfied with American Hartford Gold. Jacob and Dani were very helpful and knowledgeable in helping me make the right decision in purchasing my precious metals. I would recommend American Hartford Gold to anyone considering purchasing precious metals as they are very well-informed on the subject.

The team was very insightful and a true pleasure to work with as extremely professional too. I most like their price protection program and buy-back guarantee. After interacting with many employees in different languages, I recommend American Hartford Gold.

I received service with excellence from the team at American Hartford Gold, My experience was informative. This was my first time venturing into precious metals as a part of my investment portfolio and I was educated well and with much transparency as well as professionalism. Thanks Allen **, Jake ** and Dani **.

American Hartford Gold has been reliable and knowledgeable about their products. I appreciated the professionalism and concern regarding my purchase. Thank you for making sure I understood my transaction in detail and assuring me with the details and information I needed.

I very rarely write reviews but I had to on this occasion for I had a wonderful experience in dealing with American Hartford Gold. Jake ** walked me through the process and was such a pleasure to work with. He was Personable while maintaining the highest professional standards. He was extremely helpful and was the main reason that I chose to invest. Katie ** was extremely helpful also, and both represented the highest caliber experience. Thank You. I look forward to working with AHG today and in the years to come.

I feel like my first gold purchase experience couldn't have gone any better than it did with the guidance of Gerard from American Hartford Gold. It did take a while, but everything was explained in detail from my first phone call to finalizing the purchase. All of my conversation was followed up and confirmed by Katie. The professionalism I experienced was apparent and appreciated.

Great experience for a first time gold and silver purchase. From the not knowing of how the industry works, to being able to navigate with a good understanding the team at American Hartford Gold was excellent. I Will definitely recommend American Hartford Gold to anyone in the future.

We were first time buyers. The presentation was thorough. They took the needed time to make sure we knew what we were buying. We appreciated their patience and willingness to explain everything. They answered all of our questions and in the end we were comfortable moving forward.

My experience with Jake and Dani was excellent. They really made the IRA transfer process so easy and I appreciate that they were so quick in responding to my questions. Jake explained the process to me very clearly and he was very patient with me during this process. I was asking a lot of questions and everything was clear.

On time for appointment and very nice 👌. The conversation was very informative. The person was patient with questions. He also was pleasant and humorous. He appeared to have good knowledge of what he was talking about. He also educated me gold and silver.

Was a pleasure to deal with courteous, professional staff. Christian answered questions and was quick to respond to my particular interests and knowledge level. Followed through on what he said he would do and was gracious in his manner of speech. Quick and flexible in making the actual trade. Dani - his assistant - is very friendly and does what she says she will do in a timely way.

Buying silver from American Hartford Gold was a seamless process. I worked with John **, Account Executive Precious Metals Broker, and his team, and they advised me on the best diversified purchase based on my needs. They were knowledgeable, friendly, and helpful. Communication was never delayed and timely. The order was shipped accurately and as promised within the delivery timeframe. Overall, the entire experience was hassle-free and they were a joy to work with. I would highly recommend buying precious metals from this company, 10/10.

Gererd was very thorough and knowledgeable regarding precious metals and your program. Katie was also very helpful and cheerful. They both work well together and both were very friendly and helpful. Great experience. I was very stressed in the thought of buying metals. They made me feel stress free. Great Experience.

Machi and Danny were two very professional AHG representatives. Both went over all the documents and entertained all of my questions. I’m very glad that these were the two AHG personnel who handled my transaction. I hope the other AHG officers are as effective and efficient as Machi and Danny.

I had a great conference call today with Gerard. He was very like minded to talk to, it was as if I was talking to an old friend. He had a way about him that truly made things easy to understand. The time and care that he put into explaining the process was very helpful. Going into a new adventure can be scary and difficult for many people so the real honesty that Gerard showed put me at ease and allowed me to focus more on what exactly he was saying.

With the American Hartford team we were made to feel comfortable. The presentation was concise and professional. Katherine, Nick and Anna were helpful, detailed and informative. We will be recommending American Hartford Gold to our friends and family.

After resolving a small glitch on my end, the transactions worked out perfectly. Jesse and his staff were exceptionally professional and walked me through the purchasing of my gold and silver, educating me along the way. I want to thank you Jesse and Dani, for helping me navigate my future, with holdings of gold and silver.

Exceptional service from Kevin, Patrick and Anna. A wonderful experience with my first time purchasing metals. I have read about American Hartford Gold but their personal down to earth approach made my experience one to remember. So happy to have called them.

I am very satisfied with the quick and reliable service that I have received. The purchase was timely, better than expected and truly a wonderful experience. Nick, Rob and Katie walked me through the process. It was like a walk through the park.

Thank you to James **, Lauran ** and Dani for helping me making easy transactions to gold And silver, it's a good way to protect your money for retirement so you can enjoy it with your children and grandchildren. And to show them the beauty of gold and silver

I have been working with Robert **, Jacob **and Dani **at American Hartford Gold to open an IRA. They all have been pleasant and cheerful and very patient with this newbie into the metals market, answering all my questions and going into detailed explanations so I could clearly understand what I was doing. I highly recommend these three individuals if you are going the route of opening a Gold IRA.

The service was excellent. Matt did a wonderful job of explaining everything. The time Matt explained everything was item by item very clear and important. Will look forward to doing business with Matt and will recommend to family and friends. Hope to have a long standing relationship with American Hartford Gold.

Good for the most part, misspelling my name is not good. The person who contacted second, the number she called from was someone else's voicemail. The second DocuSign form came from someone whom I had not heard about. Abigail stated that it would be coming from her. So far, Philip is the only person who has not made a mistake.

After further review of my purchase and what I actually paid for per ounce, I was charged almost 3x the spot price per ounce for gold, so basically, this investment will always produce a loss in my lifetime. The chances of gold increasing 300%, impossible. This was my very first transaction purchasing gold and silver and I thought this company was reputable based on reviews I had read. But, obviously not the case. I was misled to believe I was purchasing 1 oz coins when in fact they were only .25 oz coins. Definitely feel like I was cheated.

American Hartford Gold was wonderful in helping me diversify my portfolio. Derek **, John **, Brianna ** and Katie ** each took time with me to answer questions with ease. Their communication is top notch, they are always accessible, just a text or phone call away. I'm excited to be a new family member of AMG, and look forward to watching my assets grow with time and careful planning. Thank you American Hartford Gold!

This is our second time rolling over our stock to precious metals with American Hartford Gold. We have enjoyed working with Dan **, Katie **, and Elizabeth **. They have always been very friendly and professional. They explain things well and answer all questions proficiently. They never seem put out or annoyed when we ask the same questions more than once. They walk us cheerfully through every scenario. We are very happy with American Hartford Gold.

Great experience working with American Hartford Gold. James took the time to explain all my investment options, making sure I understood the pros and cons of each option. No pressure to make a purchase, he waited until I was ready. I also worked with Dani for confirmation of the transaction. Dani was very friendly and professional. Things could not have gone more smoothly.

Hi. I'm happy to write a review. I worked with Lauran **. He was knowledgeable and made me feel comfortable transferring funds. This purchase was a big deal for my wife, and I and your team Made us Feel happy to do this type of business. Listening to my requests for different items, which I knew nothing about. They were very patient and explained in detail, the value and how things are valued by rarity, and by wait. I ended up purchasing 5 different Kinds of metals. I had no clue how to do these before speaking to Lauren. What a great team you have AHG.

Daniel, Max, and Anna were responsible for making my experience buying silver a stress free and easy process. Daniel is very knowledgeable and answered all the questions we had to our satisfaction. I would highly recommend American Hartford Gold for all your precious metal needs.

Max ** and Kathleen ** made my first ever direct purchase of gold as easy as possible. They were professional, responsive, and knowledgeable, patiently explaining my options and the process in a way that answered all my questions and concerns.

Excellent service provided by Christian ** and Dani **. Very smooth and professional. I was very impressed with Christian's ability to provide an offering that was superior to a competitive offer. The process of sending a FedEx overnight mailing label made my payment by check a breeze.

I would like to thank American Hartford Gold for putting me in touch with Jake ** as my Broker and Max and Dani wonderful professionals versed in such knowledge, in explaining to me about making my portfolio well diversed in precious metals. I appreciated their time in helping me, and their pleasantness and friendliness as we completed my order for the precious metals. Thank you.

Great customer service with clear information on what you are investing in. I definitely recommend them for help in navigating your purchase in gold and silver. This is our first time buying and have already scheduled an appointment to purchase more here in the near future.

Very professional but personable at the same time! Knowledgeable of the product. Understood my vision and put my best interest to task flawlessly when assisting me in building my gold and silver portfolio. This team is second to none I’ve experienced.

This was my 2nd time dealing with AHG, their team makes it easy to understand, I know I will be back for 3rd & 4th! There isn't any question they won't cover with you so you can be on top of your game, it was a pleasure just talking GOLD with the the team !

Very thorough, they make you feel comfortable with all the options before buying. As someone who it was their first time buying metals, I would recommend American Hartford Gold. The team I spoke with (Steven and Katie) were very knowledgeable and adept at answering all of my questions.

Anna, Katherine, and Nick all were very helpful in walking me through this process that was very intimidating to me. I would definitely recommend American Hartford Gold to my friends and family. They explained each step in a way that I, with no experience in the market, could understand and relate to.

I have been so impressed with Hartford Gold since I sent an inquiry 3 weeks ago. Someone (Ian **) got in touch within minutes. Ian got me started and then we got the transfer from one company to Hartford for the goal of investing in gold and precious metals. Angus ** has sent me information and over an hour call we got started. I am impressed with both of their knowledge and willingness to help a novice investor. Katie ** was able to navigate some technology issues. I look forward to working with Angus as my portfolio manager and investment guide. Thank you Hartford for making this so easy.

Jake, Max and Dani were fantastic in my first time experience with understanding and learning about precious metals. They all gave a professional and comfortable experience. I feel better knowing much more about this process and leaving with more knowledge. Highly recommend - 5 stars!

I had a fantastic experience with American Hartford Gold rolling over my prior 401(k) into a Gold IRA. The team made the process smooth, transparent, and stress-free. They explained everything clearly, answered all my questions, and kept me updated every step of the way. I now feel confident my retirement savings are secure and well-diversified. Highly recommend their professionalism and personal care!

I thank American Hartford Gold and my account Representative, Katherine **, for the time spent answering my questions, and providing in depth information and insight regarding my initial investment foray into precious metals. I look forward to future dealings with AHG. Thank you again.

Everyone I have dealt with has been very accommodating. From start to finish the process was unfamiliar to me. They took the time to explain and answer all my questions. They were patient with me while I was contemplating what exactly I wanted to do. They are certainly experienced and I appreciate all their help.

My initial investment was $240,000.00 and I bought the majority in gold and some silver. After a few months I hadn't received anything in my email or regular mail so I called. I told them I could not get into the app. Then I received a statement. $160,000.00 was the total worth of my account. Nobody told me 36% would be taken off the top. I requested to see exactly where my $90,000.00 went and am still waiting. I think I need a good lawyer.

American Hartford Gold is superb! Gary, Luran and Dani all made me feel important and they guided me with my gold purchase. I was also very satisfied with the guidance given to me by Luran prior to my purchase. I also thank Bill O' Reilly for this.

Everyone at American Hartford Gold was excellent in explaining all the details to me a first time gold investor. Everyone at American Hartford Gold was very helpful. Being a first time investor I had a lot a questions. They answered all of them. They gave me all of my options and explained each one in detail so that I could make a decision that was the best for me. Kathy ** was excellent in checking all the details to make sure everything was perfect.

I complement Steve ** and Katie ** for their Knowledge and Professionalism in introducing me to American Hartford Gold and the investment in precious metals: Gold, Silver, et cetera, for the process of acquiring such metals, and the ultimate receipt of them after purchase. I sincerely hope that I will be in the position to acquire further coins and will do so with AHG.

Excellent service from start to finish! Danny, Jason, and Laron went above and beyond to make sure everything was handled smoothly. They were professional, friendly, and efficient the entire time, making the whole experience stress-free and enjoyable. I couldn’t have asked for better support, and I truly appreciate their dedication. Highly recommend!

Dani, Lauran and Adam were absolutely wonderful. Appreciate the time and care they took to explain everything so thoroughly. Their friendliness was also appreciated. My husband and I are grateful for the investment and the service. Will pass our experience too on to others! Thank you!

We did a good bit of research before investing in a hard assets like silver or gold. Due to knowing of some rocky transactions, others we know have experienced. Our research included the company itself, others experiences with the companies and which type of investment ira or actual silver or gold. We decided to buy the actual hard asset to hold at our local financial institution. We also decided to use American Hartford Gold. We made that choice based on reviews of several companies' practices regarding buying/selling issues, resolution of quality issues, product receipt issues and resolution, overall customer service satisfaction and each company website.

Both representatives showed professional attitudes while enlightening me on the products I agreed to purchase. Explaining the types of classes and designations they fell under, only to have me make the final choice! I'd like to thank both Jesse ** and Dani ** on their expertise in the matter! Looking forward to doing more business with the company.

Tyler ** and John ** did a great job leading me through my precious metals purchase. They were very responsive, patient, and communicated well. I appreciate their pre-funding my account. Natalee ** did a good job with the follow-up.

Natalee and Machi were friendly, efficient and very helpful. They made ordering easy. They explained the process in simple and plain language. It made me glad to do business with their firm. They described the sale and can even more information than what was needed.

Derek, Christian and Dani were amazing. It was my 1st time buying bulk precious metals and was real nervous about the whole process starting with the wiring of money. After several phone calls from each of Derek, Christian, and Dani, extremely professional, extremely informative and friendly, which made me get excited about getting closer to handling my investments. They make the process seamless, and explained everything to me so I had no doubts of what to expect next. I am grateful for all of them and for Hartford Gold for providing this great opportunity for investors like me, blue collar worker. Thank You. God Bless America!

My husband and I are extremely grateful for the knowledge, flexibility and professionalism with my rollover to American Hartford Gold. Wally **, James ** and Natalee ** absolutely fantastic group as they went over things in great detail. They made the process easier than I expected it could be.

Was new to precious metals until a few months ago. Learned about AHG and have been very extraordinarily impressed. Initially I have worked with Maxx ** who has been patient, informative, knowledgeable, and understanding. Being the first person I spoke to, he made me feel comfortable and confident in questions. Was evident he really cares about the customer. Was secondarily referred to Machi who helped me take baby steps through the transaction, patiently explaining and was so kind. Nobody including Machi ever seemed hurried or that I was one of many customers. It seemed as if I was “the customer” and I cannot say enough about the excellence of service. Ms. ** assisted in order completion and carefully reviewed my choices and made sure I was pleased..She was absolutely precious, personable and radiated professionalism and compassion. I highly recommend AHG hands down to anyone without reservations.

Having never purchased gold before, we were very nervous about the process especially in our scam-driven society, but Lauran and Dani made it effortless. Lauran spent hours patiently explaining every detail of the investment and Dani followed up with great care to ensure accuracy and delivery. We never felt pressured. We were very relaxed and pleased.

James, Kevin and Dani were great. I’m new to metals and they were knowledgeable and patient in explaining all about investing in Gold and Silver. My bank transfer was messed up from my banks end so they were able to offer solutions and got me funded same day!

The team at American Hartford Gold has made the transition to a traditional IRA based on metals much easier to accomplish. Thanks to Matthew, Adam, and Natalee, my needs were honored in how my accounts were set up to align with my short-term and long-term goals.

I opened a gold IRA with American Hartford Gold (AHG) expecting a safe hedge, but the account was structurally set up for loss from the very beginning. Even as gold prices rose in 2024–2025, my balance stayed deep underwater. Why? The pricing model itself guarantees early losses. Here’s what I uncovered:

Nick has been in touch with me for several months. I wasn’t of age at the time to roll my 401k. Nick laid back but kept up with me, just to see if I’m on the same track. All in all Nick was awesome, he made it real. I had many questions and Nick took his time with patience. You really don’t get that level of service anymore. Thanks again Nick and thank all you guys at Hartford!!! Love y'all

I would like to express my sincere gratitude to Matt and Anna from American Hartford Gold for their exceptional guidance and support throughout my experience with their company. From the initial consultation to the final transaction, they demonstrated a high level of professionalism, expertise, and dedication to ensuring that I was completely satisfied with the process. Their guidance was invaluable, as it helped me navigate the complexities of investing in gold with ease and confidence. Matt and Anna took the time to explain every detail, answering all my questions and addressing any concerns I may have had. Their patience and understanding were truly appreciated, and I felt comfortable relying on their expertise to make informed decisions.

In dealing with Angus, John and Anna all 3 were extremely professional and very knowledgeable. I had many questions as this was my first investment experience with precious metals. I came away having all my concerns addressed and would recommend this company to all my friends and family.

Excellent service from American Hartford Gold. I would definitely recommend American Hartford Gold for their outstanding service. Kevin, Anna & Hannah are a great team. They did an excellent and professional job explaining all the products available to us. They were very pleasant and had great communication skills. They were clear, concise and took the time to explain everything thoroughly. They answered all of my questions without rushing. Overall, an outstanding experience. Highly recommend!

My experience with American Hartford Gold was very smooth, neat and professional. The account rep I spoke with walked me through the the process, explaining the various types of metal classes, how the metals are divided for purchase orders, short or long term investments and how long it would it could take to receive my order. Making sure I understood everything before connecting me with the confirmation agent. The confirmation agent was helpful in reviewing the order I placed and making sure I understood everything as well. It overall was a good experience.

My wife and I invested a total of 467,000.00 with AHG in 2019, 2021. We were assured that when we wanted to sell some of our holdings we would receive spot price. In 2021, when the price of gold and silver increase significantly, we called AHG to sell some of our holdings for home improvements. To our dismay, we were informed that the value of our holdings did not appreciate with the market but decreased in value. The reason that they gave us is that we purchased coins that were known as fractional, and to our further dismay did not reflect market value.

Wonderfully filled the question on how and when to hold on the silver investment. Left me feeling comfortable in buying silver, verses on just guessing where and when to invest. Looking forward to talking about future investment investments. Only question have is their any investment on the prices in platinum?

Every detail, every coin, every bar, every cost, with plenty of time for questions, Katherine hand held me (via phone), and Anna confirmed. I had no idea how many types of coins and based on my profile, they took their time and decided what I needed. Quite delightful. And an extra coin for filling out a review.

I am very satisfied with the service I received and recommended American Hartford Gold to friends. They were able to explain in detail steps on how the transactions were done and made sure any reservations were put to rest. They were not pushy and very polite and patient with the many questions I asked. Great job!

Angus ** was my rep and he was fantastic. He answered all of my questions and made me feel that I was doing the smart move with my money. I feel very comfortable with HG. He explained the different types of gold and silver, and helped me select a good mix of different types to meet my financial goals.

This was my first time purchasing metals. They made this process quick and easy. They explained everything in depth and I was able to choose accordingly to what I wanted. Dani was super helpful for this process. I also want to shout out Kevin ** for making this process as smooth as it can be. I will be using Kevin for any future purchases that I have. Overall 10/10.

I had an outstanding experience working with Dani, Christian, and Jordan as I opened an account for precious metals. From start to finish, they were professional, knowledgeable, and incredibly patient with all my questions. Each of them took the time to explain the process thoroughly and made sure I felt confident every step of the way. Their customer service was top-notch—friendly, efficient, and genuinely helpful. It’s clear they truly care about their clients and take pride in what they do. If you’re looking to invest in precious metals, I highly recommend reaching out to them.

I would like to thank Daniel, Natalie and Mat for making my purchase an extremely pleasant experience. I talked to Daniel on Wednesday for about 45 minutes and by Thursday afternoon my purchase was completed. I called Daniel on Thursday and he answered within three rings. I felt totally comfortable the whole time. I will definitely go through the three of them for any future purchases.

The staff at American Hartford Gold are very kind and courteous and helpful. My only issue was the need to send information more than once, which was surprising. This would seem to indicate that there is no central "database" for such information, which is a bit inefficient, and the need to send information twice is a bit inconvenient when one is a bit busy with work and other responsibilities. But hopefully this was just a minor issue and will not occur again.

Matt and Katie were great at explaining everything. I am very satisfied with their professionalism and courtesy. Matt was especially helpful with answering all of my questions and concerns over the phone regarding all of my available options to invest in, such as bullion, numismatics, investment grade bullion, etcetera. I'm certain I will be coming back to American Hartford Gold/Equity.

Christian ** and Dani ** extremely professional and answered all my questions. Christian quoted me a fair price. Dani's follow up was accurate and helpful. The process was streamlined and all the information I needed to make the bank wire was very helpful. I await the tracking information. I will definitely do more business with American Hartford.

My purchase of precious medals started with some anxiety but Jason/Dani put me at ease with that next door neighbor's dialogue. I'm thankful for the calming dialogue and professionalism. I'm now a proud owner of precious medals! I should've done this fifteen years ago when the opportunity presented itself. But, with the uncertainty of our economy it's the better late than never approach. Plus, diversify the portfolio is smart financial advice.

I have had a positive experience setting up an account to purchase gold and silver with AHG. Jacob explained three ways to purchase metals with the pros and cons of each and helped me decide which option would be the best for my needs. Dani then confirmed that Jacob discussed the options and answered any questions I had.

Max and Dani were informative and made all the information easy to understand. They were professional and very knowledgeable. Easy to work with and helped with everything that I needed. I was never pressured to buy or pay for any certain product. I was given multiple options to select what was best for me.

I found all the people that l dealt with very helpful and knowledgeable and polite as well. l found it to a good experience and l will recommend Kevin to my friends and family and coworkers as well. Thank you very much for all your help with this matter and l will be a repeat customer.

From the beginning call right up to my purchase, every interaction with American Hartford Gold was a best in class experience. They were helpful, informative, and extremely responsive. I would definitely recommend them to all of my friends looking to invest in Gold. They explained the entire process and provided in-depth explanations of all the investment classes available. This was our very first purchase of gold and silver, and it made the decision very easy for us. Just a great company to work with and we look forward to working with them in the future.

I opened an account in 2022 and invested $130,000. Once the metals were transferred to the depository, the value of my account was $80,000. Without my knowledge, I was charged "fees" of $50,000. When I asked for an explanation, my rep told me they depository values the metals differently. Be careful and review the sales invoice before you agree. Make sure know how much over the current price you are actually pay for the metals. On some metals, I paid almost double. I would not recommend this company.

I found that the representatives at American Hartford Gold were very professional and easy to work with. Mr Jacob ** was very considerate and patient in addressing all my questions or concerns. He made the process of setting up a new Gold IRA seamless and smooth. The rep Dani ** was very nice and went over all the terms and conditions to my complete satisfaction. The overall experience was phenomenal.

Shawn was very professional and easy to help since I've never done this before. He was persistent in getting back to me after getting my money. It was my fault, my response time can be sketchy.Bbut anyhow he was rockstar. By the way I believe it was Katy that finalized it. She was nice to talk to. Arthur

I moved money from IRA to gold and silver. Excellent and informative customer service. Answered all questions Kevin, Rob and Anna did an outstanding job walking me through all the paperwork. We’re on time with all appointments. Never rushed through the process. I would recommend to a friend or relative.

Max, Tyler, and Lisa were so helpful, explaining everything clearly and thoroughly before moving forward with each step, which I appreciate as a complete newbie in precious metals. We were able to allocate the IRA money while waiting for the funds to roll over, which gave me peace of mind. The process was so smooth, and I am excited to continue working with American Hartford Gold!

I like buying my metals from American Hartford Gold because I have always had a good rapport with them. Today Kevin and Dani were informative about any changes that had been made with agreements and they made sure that all my questions or concerns were answered. Kevin and Dani were easy to talk with and made me feel very comfortable, it was like talking with a friend not a salesperson.

Kevin and Lisa were very helpful in explaining my investment in precious metals, and of course Hartford is a very reputable company that I feel comfortable doing business with. Gold and silver are a valuable asset in a diversified portfolio and as a long term investment and I recommend Hartford Gold.

Tyler and Lisa are very professional and personable. The put my mind at ease. I feel very comfortable recommending American Hartford Gold to new or experienced people purchasing their metals or IRA's. They are very prompt in replying to emails and calls. You never feel like they are too busy for you. They answer all your questions in depth.

What a professional and knowledgeable outfit. From Jake to Elizabeth (roll over specialist) to Lisa. I was treated with great curtesy and respect. All my questions were answered and I was always given and explanation and a choice of what investment I would like to make. But as well with professional expert advise also. I feel that for my investment firm, I could not have picked a better company to go with.

I rolled over a large portion of my IRA into an AHG gold & silver IRA. Both John ** and Lise ** explained all aspects and options very clearly and made the process for a first time precious metals buyer comfortable and easy to understand. I would recommend AHG to friends and family.

American Hartford Gold made our first time purchase experience great. All questions were answered. Our representatives both Matt and Anna were patient with us. I would definitely recommend American Hartford Gold to others who are willing to make an investment toward the future. Our purchase was made with confidence in this company.

We received a phone call from Matt ** and it was not a convenient time. He called back a few days later to speak to me and explain the initial steps in placing an order. The bank transfer did not go through quickly. they were concerned about fraud but because of Tony **'s follow up and email communications we were able to confirm this transfer was not fraud intended. Tony was patient and explained things thoroughly and worked out a perfect plan for us with the amount transferred. Anna confirmed everything was appropriately explained and both encouraged us to contact the company for any questions. I will totally recommend this company. The customer service is way over the top.

The two gentlemen and young lady answered all of my questions to my satisfaction and in a timely manner. They were all very polite and anxious to make sure I understood all of the terminology that may have been somewhat new to me. They were anxious to make sure the time needed to purchase the gold was at a time satisfactory to me.

Informative, helpful advice from Kevin and Luke. Was given explanation of the different types of products and reasons why to consider on over the other. Good explanation of pricing, spreads. Customer Services was very good and I receive prompt response to my calls and questions. I would recommend American Hartford Gold to friends and Family in the future.

John, Angus and Anna were great to work with. They took the time to explain everything very well for me to understand. Their knowledge was excellent and had no issues sharing options and information for me to make an informed decision. I will be working with them again for my next investment.

I am very busy and have a hard time making appointments and following through with them. John, Jasmine and Max went above and beyond with their flexibility with their time and efforts. Thanks for making it happen. Everyone was helpful and very knowledgeable in their respective jobs. I learned quite a bit during the whole process of diversifying my portfolio. It is very exciting owning physical assets instead of just investing in stocks. It is fairly simple to do and it is exciting owning gold and silver!

I spoke with John ** about a 401 k precious metals rollover. He guided me through the process, discussing differences in short and long term investments along with the pros and cons of each. I felt very happy about the advice I received and when we finished put me in the hands of Lisa who verified all the facts and figures of my transaction. All in all I had a very rewarding conversation with these 2 people, and feel I have made a good decision to purchase.

Herm & Karla

Lisa ** and Max ** were very professional and thorough in walking me through the process of purchasing gold coins. This was my first transaction with Hartford Gold. It went very smoothly, and I would highly recommend them to my associates. The experience was quite educational. I will certainly consider Hartford Coin for future investments.

I just got done setting up my gold and silver IRA with Katie ** and Jacob ** and they were very helpful and answered all my questions and helped me understand more about the process. I would recommend them to friends or family. I was very pleased with my experience today. Thank you.

Updated on 06/12/2025: AHG has responded to my review with details that are clearly incorrect. We bought metals in 2019 when spot price was $1474.00. They charged us 86% above spot price to buy 1/4 oz. gold metals. These went down in value. We were told we’d get spot price when selling these metals. When we called in over two years later the value had dropped while the market went up 25%.

I give AHG one star but if I could give negative stars I would! I wanted to put some money in a gold and silver IRA. I admit I was not knowledgeable about precious metals and even less about exactly how the IRA process would work. It's a complex arrangement that involves three parties but my big complaint is with AHG itself. The funding of the IRA involved them purchasing metals for me at an absurd markup. They purposefully purchase uncommon weights of coins and bars so it's more difficult to calculate the per oz value. In my case it was 1.25 silver coins and 1 gram gold "bars". When I received a quote I thought the premium was kind of high but it wasn't till after the fact that I figured out I was paying a more than 45% premium on these metals!! I read the great reviews and figured big company, better buying power but I was naive and wrong! Do your research and stay clear of American Hartford Gold for your Metals IRA.

My experience with AHG has been wonderful. John ** was very helpful and informative. He answered all my questions and moved things along in a timely manner. Our phone conversations were very good. Lisa ** and Adriana ** were very helpful as well. I am confident that AHG and I will have a great relationship for years to come.

While dealing with John and Lisa they were both very professional and provided good customer service and walked me through the whole purchase process. They answered all of my questions. They also walked me through how they gold will be delivered via FedEx and will alert me to as when the product will be shipped.

Jacob was awesome - complete explanations on all topics concerned and provided invaluable guidance during the setup process. Dani was equally impressive with highlighting the fine points and transaction details. The entire process was easy, informational from a start to finish. I highly recommend American Hartford Gold for the beginning investor in the precious metals world.

My experience with American Hartford Gold has been a pleasant one. I received professional, knowledgeable and courteous service from Adam, Tyler and Lisa. Being new to purchasing gold and silver, Tyler was very helpful guiding me through this process. Any questions l had were answered. I highly recommend this company.

My husband and I are very old and I suffered from a major stroke two years ago. I am 90 cent ok but struggle with cognitive issues. Tyler was so wonderful when we first came on board with no experience in world finances and not real savvy. I felt like he treated us like we were his grandparents without sacrificing his professionalism. It began 6 months ago and this week completed our 3rd. purchase. I believe that says it all. Thank you so much for you going the extra mile or two for us. Sending you hugs from Edna and Wyn.

I am very inexperienced and in the minerals industry, this being my first transaction. Thanks to these two wonderful people, my experience throughout this process was exceptional and instilled trust and understanding of the transaction. Leila's superb knowledge of the industry is noteworthy. I will highly recommend them in future opportunities.

Spoke with Sean/Seth/Kevin. Purchased $5000 in silver. When I spoke with Sean and Seth probably 2 months ago I was very clear about the spot price and my fear of being grossed. The said gold’s spot was a dollar amount. I assumed the same for silver. It was not and I was disappointed. Ended up with just bullion because your %’s are terrible! Everyone needs to know just how bad the markup is. I thought after researching and speaking with your reps I found 1 good company to work with…It seems that everyone in this business takes advantage of the public. I’ll just have to find someone one local to buy from. You’re too expensive!

Our experience was the best. We never knew so much about gold and prices, so glad that we chose Hartford Gold. We will tell family and friends about investing into the same firm. The knowledge learnt. Will help me explain the process of purchasing gold through a firm a little better than before. Thank you so much for explaining the facts. Of purchasing. Something that will better our future and our kids' future. The time and patience that they took the deal with me when I was going through problems with my family really helped me out. I was not forgotten, I was checked on regularly. That meant a lot. Thank you so much.

I recently decided to roll some of my IRA into gold. After researching companies decided to contact American Hartford Gold, where I connected with Rob **, who walked me through the whole experience, and kept in touch at every stage, explaining everything clearly and simply. He connected me to Spencer ** at Equity Trust, who will take care of ordering and storing my gold. He went over the details of my account with me in a precise friendly way (more than once) to make sure I understand everything and agree to it all. He and his assistant Katie ** were so accommodating and helpful as they helped me through the process of starting my own precious metal IRA with the best deals on my purchases. I am eternally grateful, and would recommend others to talk to them for their gold and silver investments as well!

Today I am sending 5 STAR accolades to Katie **, Spencer **, Christian ** and Alex at American Hartford Gold. I want to thank the staff each again for handling my silver and gold purchase. In the future I will recommend you all and I too hope that I will be able to use American Hartford again.

Both Lorie and Katie were courtesy, helpful, very informative, on walking me through the process. They both made sure I understood all the details with great patience. It was a pleasure doing business with American Hartford Gold. I would recommend Lorie and Katie to my friends to help them purchase precious metals. Thank you American Hartford Gold for expertise and informative employees.

IRA Transfer process has been stress free. American Hartford Gold's team members have been very helpful and answered all my questions very timely. They have been a pleasure to work with very happy with the experience. Robert **, Spencer ** and Katie ** have been very professional. Whenever I call or send an email the response time is awesome. Looking forward on growing my financial portfolio with this company

John, Natalie, and Abigail were fantastic! John is very knowledgeable and explained all everything thoroughly. He was patient and not only did he answer our questions, he ensured that we understood his answers. We have engaged with other investment companies and by far, AHG is the BEST! Thank you John, Natalie, and Abigail for an amazing experience.

This was a great first-time buying experience with American Hartford Gold. Robert ** Jacob ** and Dani ** walked me through the whole process. They made it simple and took time to explain all my options. Robert got in touch with me immediately after my request and had paperwork to me the same day. Jacob spoke to me about various options and Dani helped finish out the transaction. They were all helpful and knowledgeable.

Dani ** and Kevin ** were very helpful and knowledgeable with n process of rolling my IRA over to a Gold and Silver IRA. I would recommend working with both of them to anyone who is looking into buying gold and or silver either an IRA to be stored at a secured bank or shipped to your home.

After doing some research, I made the choice to seek out American Hartford Gold. Mr. JT, Mr. KK and Ms. DH were professional and shared their knowledge regarding the precious metals industry in such a way, as a new investor without feeling overwhelmed. I would like to once again thank them for a positive experience. I feel confident and content regarding my investment.

Jacob ** gave all the information I requested and more so regarding the purchase of Gold. He did not try and sell me as witnessed from others at AHG; He did not cut the conversation short because of other clients; There was always an immediate follow-up by Jacob or his staff, when asked to do so on items that required further research. I never felt rushed with Jacob, as I did with other representatives from AHG. Jacob always followed up even when he departed and then returned back to AHG. In the past, certain members from AHG just disappeared and I was assigned new representatives that had no idea who I was other than what I previously purchased from AHG. I felt very comfortable when purchasing Gold through Jacob!

AHG helped me to transfer my retirement savings and explained thoroughly what the benefits would be to open a self directed IRA and purchasing precious metals that historically retain and/or increase in value making this decision a no brainer for even an inexperienced investor like myself. I appreciate their transparency and support. I highly recommend to anyone considering this type of transaction to reach out to American Hartford Gold. Wishing you all many blessings. 🙏 Namaste. 💖

I had a very positive experience with American Hartford Gold. I was given all the information I needed to make a decision, in a professional and caring way. I was able to ask questions, and ask them again to be sure I understood. My suggestion: that figures/numbers be delivered at a slower pace. I had a bit of difficulty writing them down. Yes, I would recommend AHG to friends.

I had a wonderful experience rolling over into a new metals IRA. Jacob and Dani were so helpful, explained everything and were very knowledgeable. Jacob made me feel at ease and was extremely polite. He went through each item, cost and explaining spot price etc. The whole transaction so far has been wonderful. Looking forward to future transactions.

I found working with American Hartford Gold to be a win from my first call to opening my IRA to be nothing but positive. They held my hand through the whole process. Daniel ** held my hand through the entire process. Mention my name if you call. His assistant Katie was great also. Highly recommend and I can sleep at night knowing I got a lot of money out of the tanking market.

My experience with Hartford gold was very good. I worked with Kevin and Adam. They were complete professionals. It was my first time buying precious metals. I knew absolutely nothing about it and they walked me through the whole process and they were both great. I would recommend Hartford gold to anybody. Was very good experience for me.

Opening my new Gold IRA account today was a very pleasant experience with John ** and Natalee **. They took the time to make sure that I understood every step in the process. My only regret was that I didn't open my account sooner. I would definitely recommend American Hartford Gold to my friends. I'm very pleased indeed. Don **

Kevin ** was very helpful and patient with the whole process. Explained everything thoroughly. I feel very confident I have made a good purchase. Dani followed behind very quickly and was polite and thorough. I would not hesitate to recommend American Hartford Gold to friends and family, Thank you very much for your help.

This was my first purchase of gold bars. So I don’t know any experience how to buy gold. But Sales person and other stuff were very helpful during all transactions. He answered all my questions and I was happy with their great service. I will come back next purchase in next month.

I’m leaving this review for Mkai ** who assisted me on purchasing precious metals this morning 04/16/25. He was very helpful in answering my questions & very resourceful as to the best place to put my funds. I didn’t feel I was rushed & he took his time explaining to me. I’d recommend anyone wanting to invest in precious metals, Mkai would be the individual to speak to. If my own mother was going to invest in precious metals, I’d want her to speak to Mkai, I know I could trust him, to give my mother the best deals.

The team at Hartford Gold was incredibly easy to deal with and took the time to answer every question thoroughly. The process to transfer my account from traditional stocks into gold was so smooth I’m upset I didn’t take advantage earlier. Thank you for making this a quick and easy transaction.

I’m very impressed with the knowledge and professionalism exhibited by your staff. They thoroughly explained each transaction. The spread was reasonable. Setting up my account was effortless. They communicated clearly and answered all my questions. Bill O’Reilly speaks positively about them. I’ll be using this film for many more purchases.

Great customer service and informative regarding offers and purchases. Smooth process. Patient and understanding for new buyers. Thank you for your service and looking forward to a long term relationship. Gerrard l, Diein and Anna very professional and attentive. Responsive to texts and phone calls. Will be referring friends and relatives.

Was very happy with whole experience. Felt like everything was explained and gone over. As a first time buyer I felt safe with whole process. I look forward to future business and buys. I would recommend company. Kevin and Katie were great.

This whole experience started when I asked for more information about precious metals online. From that initial contact to today it has been worth gaining knowledge about precious metals explained in layman’s terms so I could understand. Both Angus and Anna were entirely and completely professional and conscientious explaining in detail. My experience in speaking with both Angus and Anna was pleasant and the conversation stayed on point. I would recommend Hartford American Gold to my friends and neighbors. Christian was also very helpful in explaining the process in my first contact. He was very timely with sending paperwork as were Angus and Anna. Thank you all for a wonderful experience.

Today I had a brief & thorough tutorial on the Company's offerings & explanation by Account Executive, Jacob **. He was patient, understanding & professional while educating, suggesting & completing my order. Jacob wanted to understand my goals, & I think he did an excellent job diversifying & securing my purchase. He made good recommendations, explained each & handled our conversations with the utmost respect, guidance & assurance to protect my investment.

Katie and Lori were great. They provided an abundance of information for me to make my decision on what gold and silver coins that I was going to purchase. I will definitely pass their information on to anyone I know wanting to buy gold and silver. They were very nice.

Lauren explained very well about the details. He is also very friendly and easy to ask questions. Since I am a first time buyer, I didn’t have enough confidence about my knowledge. He answered clearly and made sure I understood everything. Kate was friendly as well. Her customer service skills are great.

It was great experience dealing with Nick and Kattie and the information was clearly explained. The process and description Was clear and the process was painless. This was my first experience in purchasing gold and silver and it was great. I would recommend HG to anyone interested in acquiring precious metals. It great investment with great people to deal with that are knowledgeable and very helpful.

This was my 1st experience buying gold but Lauren and Katie put my mind at ease. Everything was explained by both and made the experience wonderful. Thank you to a great team that knows their stuff and put clients at ease. Recommend highly for 1st time or experience buyers of gold or silver.

The staff at American Hartford Gold have been exceptionally helpful and informative. Michelle ** in Account Services sent me emails with links to the educational material in the investor library, which helped a great deal since I am new to precious metals investing. Michael ** made it easy to create the initial account via DocuSign, and he quickly directed me to John **, the senior account executive, who did an outstanding job of explaining the various types of precious metals products and their different levels of performance for different investment goals. John put together a portfolio for me that contained components for both shorter-term, more liquid investment and longer term investment.

I could not have received a more perfect experience. Kyle was outstanding at every aspect of the process. His knowledge, expertise, courtesy and commitment to my endeavor were priceless. He is truly an asset to his company. Kathleen was also very knowledgeable and courteous throughout the entire process. The experience was very pleasant and informative for me.

I was attracted to the alternative investment option AHG offered for my Traditional and Roth IRAs. As we know, the world is evolving into a different sort of wealth with an increasingly dichotomous spread between the haves and have nots. As we watch our accounts decrease in value, possessions suffer increased taxes and daily merchandise cycle through rapid inflation, I felt the need to change my retirement into a more stable and permanent form of funds. American Hartford Gold has assisted me in feeling more prepared for my senior years and less fearful of the future.

Lauren and Katie were very professional and helpful with setting up my IRA account. The listing of all assets was very nice. The explaining of how all the shipping and transfer of the metals was done was excellent. The location of the depository is satisfactory. Looking forward to future transaction.