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American Hartford Gold Reviews

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Edited by: Ilana Hamilton

About American Hartford Gold

American Hartford Gold helps individuals and families invest in precious metals. It allows you to buy gold and silver directly or invest in a gold IRA, providing personalized plans that can help clients diversify their wealth and protect the value of their money over time. The company states that it has delivered billions of dollars in precious metals to its customers.

Visit www.americanhartfordgold.com
Pros
  • Buyback commitment
  • High customer ratings
  • No shipping fees
Cons
  • IRA setup fees may apply
  • No prices on online catalog

American Hartford Gold Reviews

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    How do I know I can trust these reviews about American Hartford Gold?
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    Page 10 Reviews 1125 - 1275
    Verified purchase
    Staff

    Reviewed Aug. 13, 2017

    I looked at several gold groups and appreciated the information I got from Hartford Gold and decided they were the best place to go. The information I got from them as far as what I should buy needed to be in line with what I had in mind. I talked to their rep Adam and it was a very pleasant experience. I got answers without hedging. I appreciate the way I was contacted and that all my questions were answered. It was a good experience and I got done what I wanted to be done. I would recommend Hartford Gold to a friend.

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    Staff

    Reviewed Aug. 6, 2017

    My husband had started buying gold and then I continued doing this off and on. It's a savings program for me, something that I might need in the future. I already had a gold collection and hopefully it's value will increase a little bit through the years. I was used to buying online through Money Metals and I found out that Hartford Gold actually sells to Money Metals. I contacted Hartford to determine if I had reportable coins in my collection, which was a concern that I needed to do something about. I've been dealing with them every week or everyday for a while. David was the head person who took care of everything. I had very good input and output, and my questions were answered. They’re very experienced, knowledgeable and understanding, and their guidance was professionally done, and everything was done promptly and very efficiently. My experience with Hartford has been very satisfactory, informative and fair.

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    Reviewed Aug. 4, 2017

    I’m just getting ready to retire so I wanted the best and something different. I was online doing research and looking to get into some gold. The Hartford Gold Group is a one-time shop. I needed to put some money aside ‘cause I’m not getting anything at the banks. Transacting with Hartford was very easy. Gold prices have been down, but they’re coming back up again so I’m just sitting on it. My experience has been good though.

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    Sales & Marketing

    Reviewed Aug. 3, 2017

    I had a wonderful experience with Hartford Gold. I spoke to Sean and he's part of their advertising and people trust him. Then I found out about their offer of a thousand dollars off. I bought a lot of coins from them and they were very informative and helpful. They were also courteous, prompt and they deliver quickly.

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    Staff

    Reviewed Aug. 2, 2017

    I was doing a research on investing in gold or silver and putting in the data in the computer when Max, one of the associates from Hartford, gave me a call. I’ve heard of Hartford Group as the name sounded familiar. Max was adamant and persistent although I don’t have a great experience in investing. That’s how I started doing business with Hartford. I was telling the young man that I have some investment into lower debt retirement funds that are mutual funds through the company and that I did want to get diversified. Last week, I had a conversation and I wanted to get some more explanation on how the firms were doing. So far, so good and the rest, we’ll find out. I enjoyed talking to them. Great people, great experience.

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    Customer ServiceStaffTransparency

    Reviewed July 26, 2017

    I wanted something substantial in my investments. I'm retired and I planned on investing some of the money that I got from my 401(k). I have some stock and I spend a lot of time on the stock market. But I wanted to have a backup so I went into metal and it was good. I looked through my emails and searched metal topics. Hartford Gold was a nice group and I got a response from a young man from that group. Most of the time, I talked to one guy, Jason, and we got along good and helped me as much as he could.

    I talked to several outfits and I've had questions. When I was buying metals that I don't know much about, I had a hard time understanding where the value came from when the investors were buying coins because they were not buying these for the spot prices. But Jason explained to me as best he could where the value came from. So far, I'm happy with what I've got. I've recommended The Hartford Gold Group to my son who has a lot more money than I do. He has some intentions to invest in metal, too, and he called and talked to Jason. He's smarter than I am, so if I haven't asked the question, he certainly will.

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    Staff

    Reviewed July 13, 2017

    I have purchased metals to protect my IRA and with the size of it I was trying to put it in a place so that it would be protected. I contacted Hartford Gold to see what the cost of buying some coins was and what I could do about it. Once he understood what I was trying to do he gave me some options. The rep was very helpful and informative so I went ahead and purchased some silver. I would use them again if I wanted some more.

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    Staff

    Reviewed July 12, 2017

    I wanted to convert my retirement account into metals and after checking about Hartford Gold Group, I decided that they were a good company. It was a positive experience with their team and they listened to me and helped me figure out what I wanted to do and the choices that I made. I would recommend the people that I worked with and I'm assuming that my good experience is a standard for their company.

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    Staff

    Reviewed July 11, 2017

    I wanted to have a little bit more information about the possibility of using gold as an IRA tool. I exclusively spoke with the team from Hartford and they were informative. They’ve answered all questions to my satisfaction. Whatever information that they gave me, I could look online to confirm that that was exactly what was happening historically or happening now. They were sometimes late and it’s hard to get to them from my end. But you could leave a message and they'd get back to you in time. They were very professional. It was scary to try to decide, “Do I want to do this investment or not?” But they walk you through that and help you make sure that, “Yeah, this is the right decision.”

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    Staff

    Reviewed July 10, 2017

    Hartford has been professional and they did what they said they would do. They didn’t overpromise or underdeliver. We received excellent guidance from them as far as the details, though we didn’t need a lot of guidance because we already knew what we were going to do. Overall, they’ve been very good and we were pleased.

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    Customer ServiceStaff

    Reviewed July 9, 2017

    I was not necessarily looking as much to invest because I've managed to gain my retirement money twice and lose it twice in situations that unfortunately came up but I just want to make sure my family’s covered in case something goes south. I had been doing business with several others and the gentleman I spoke with told me that I could do business with Hartford Gold Group at a minimum of $1,500. However, when I got someone on the phone, he told me that they do not do business below $5000. I told him that I have just been out of the hospital and I did not have $5,000 to invest in gold or silver at that time so he helped me out. I wanted to start in investing gold, but he suggested silver in various forms and that's what I did. He was a nice enough guy and his reasoning made some sense so I went ahead and did that for him. He called me the other day just to see how things were going.

    The Hartford Gold Group team was perfectly pleasant and answered questions. When I asked stupid questions, they didn’t make me feel like one. The interaction with them was up to my standards. However, I've gone from being in business and having that kind of money laying around to do it with to being out of business. Now, I'm getting disability and it just doesn’t pay like it used to, so I'm looking for other things to make money. But overall, I've had a very satisfactory experience with them.

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    Staff

    Reviewed July 8, 2017

    Hartford was very pleasant to work with and they seemed to know what they were talking about and made everything go pretty smooth. They informed me of everything I needed to know when I made the transaction and what to do. There wasn’t any stress in doing this transaction and overall experience was good.

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    Reviewed July 7, 2017

    I was interested in buying gold or silver and the gentleman I dealt with at The Hartford Gold Group was very knowledgeable. For the first part I was looking at gold but he suggested that I should try silver first. Hartford was more interested in me making a good investment than just selling me a product.

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    Customer ServiceSales & MarketingStaff

    Reviewed July 6, 2017

    I worked with Alex and Arthur of The Hartford Gold Group and it’s been a great and easy experience. Arthur called me up when I was just thinking about it. I do business with Hartford on other stuff and I've always had good service from them, so I just decided to do it. It wasn’t a real calculated thing where I did a market survey of everybody because there are so many ads but Arthur seemed like a good guy. He's been on the mark and I've been meaning to call him up and see what he has going on. He's easy to get a hold of when you call him up and answers your questions. He’s all I'm looking for. This is money that had been sitting around forever and I might as well do something with it.

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    Customer ServiceStaff

    Reviewed July 5, 2017

    There was a time where I was thinking to put eggs in some other basket. So I changed some of my money from the stock market to coins. I explored and called half a dozen of those gold joints and the only one that responded to my inquiry and showed interest in my business was Hartford Gold Group. It was my first buying experience and their people were helpful, mainly a guy named Max and his assistant. Their customer service was extremely friendly as well. I'm very satisfied with the selling services and the delivery worked very well. People did what they said in the time they would and the guidance I got was satisfactory. They kept the promise they made.

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    Staff

    Reviewed July 4, 2017

    Hartford Gold has nicer people to work with and it's really a good, safe feeling. I received good guidance and they're very experienced. I enjoyed all the experience talking to their good people about different things.

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    Staff

    Reviewed July 3, 2017

    In this state of the United States, I know that somewhere down the line, I better do something to have a reserve that I don’t have or didn’t have at the time. This precious metal investment was something I wanted as a backup when it all comes down and if they decide to take the money. At least I have something to fall back on. So I contacted Hartford Gold Group and everything went well.

    The guy that I dealt with was thorough about what he thought would be a good investment for me and described what it was, for the money that I had and what I could get for it. I was happy with what I received and his participation in this thing was smooth for me. He predicted what we were gonna do, when I would receive it and what they were gonna do to get it to me. It was a very smooth and easy enough transaction all the way through. If I had a question, they answered it and everybody was helpful. Also, I received my purchase right when they said it would. I'm very happy with what happened and they're a good company to work with.

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    Customer ServicePriceStaff

    Reviewed July 2, 2017

    I was interested in silver coin and saw The Hartford Gold Group on the internet and contacted them. Their team was good and I decide what I want whenever I call them. However I have problems with the price of silver now, it’s been going down lately. But that’s life. Overall, I have no complaints with Hartford's service and I'd recommend them.

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    Customer Service

    Reviewed July 1, 2017

    I figured that the stock market is going up and up, and eventually, it has to come down. When it does, the gold’s going to take over so I decided to get into gold. We looked at Hartford and another company, and we invested in both companies. I've had a good response from Hartford and they wanted us to go into silver so we did one in gold and one in silver.

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    PriceStaff

    Reviewed June 29, 2017

    I've invested twice in two different companies and I just wanted to buy more than what I already had. And I've been hearing about Hartford almost ever since I was born so I didn't have a problem investing with them. I’ve been keeping up with them for a few years before I started buying. I chose silver because gold’s really expensive. And I’ll take a chance of losing my last money on silver than on gold because I don’t have a lot of money and I’m semi-retired.

    I haven't seen any return yet at this point, but I'm not blaming Hartford. It's just that we got a new president and the stock market keeps going up. And it seems like every time the stock market goes down, gold and silver goes up. My experience in dealing with their representatives has been fine. I've had a lot of problems with a lot of people in my life, but with Hartford, everything seems good. I just want silver to go up.

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    Customer ServiceStaff

    Reviewed June 28, 2017

    I contacted Hartford and Birch and Hartford got back to me immediately. I had already bought gold and had it delivered by the time the Birch people got back to me. The people at Hartford seemed to be on the ball and somebody recommended it as well. I had bought some gold and silver twice from them and anytime I had a question, they would get back to me right away. Their guidance was excellent because I didn’t really know about the commemorative one. I looked it up and they hold it even a little bit higher value than the face value so, that was kind of fun. They were excellent, the service was very good and I would use them again.

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    Customer ServiceStaff

    Reviewed June 27, 2017

    I was working with another company and I wanted to compare so I went with Hartford Gold. Their customer service was excellent. I dealt with Jonathan and he has a talent in making people believe him.

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    Staff

    Reviewed June 26, 2017

    The people from Hartford Gold Group that I have dealt with were very courteous, and gave good information. I was interested in improving my holdings so I contacted Hartford Gold Group and told them how much I was interested in investing. They made recommendations on what to select and what was available. I then made an initial purchase of $30,000 of gold and silver and everything went perfect. We made the transaction and I received everything. Now, I’m fixing to make another purchase of about $135,000. I’m waiting to get access to the funds for my next purchase and as soon as those are available, I’ll be making that purchase. They’ve certainly earned my trust and I’d recommend them any minute.

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    Customer ServiceStaffTransparency

    Reviewed June 25, 2017

    I was looking for somebody that could assist me in the process of rolling over my 401k plan. I’ve been thinking about precious metal investments for a long time now because I’ve been hearing about its many possibilities of money, as well as the stock market going down. I wanted to put my investment in something more secure. I know nothing about anything, so I made a couple of inquiries and Hartford Gold Group responded to my inquiry. Mary, the one who contacted me and gave me some information, has helped a lot and the guy I initially spoke to helped me and got me started. He was the main guy that walked me through and got the money transferred from principal to roll it over to the SDIRA. It was very quick, in fact, we got on the phone, three-way call with the principal and we got it done in 30 minutes. He knew what he was doing and I was really impressed with that.

    I have no problem at all with any of the services I received. It was a very nice experience. Yesterday, I spoke to Mary after getting online with the SDIRA and looking at different categories and options of the investment. I didn't know what I was looking at, so I told her that there seems to be a discrepancy between the amount I spent and what they are saying is my value. I asked her how to read the information because it was not right. She called another guy to walk me through what the categories meant and how the actual monetary value of gold and silver is valued. He also explained that the value that shows in one category was the value of the metals melted down, and the other column was the value of the metal in the coin form, if that’s the proper terminology. There was a big difference, and that helped me a lot. It eased my mind about the value of the property I bought. It was a very nice experience and I would recommend them.

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    Sales & MarketingPriceStaff

    Reviewed June 24, 2017

    I'm satisfied in using Hartford Gold Group. Something struck me on their advertisement about beating everybody's prices. They ended up selling me a thing that's unique to them or I can't compare the prices. I spoke to Al originally. He was great and he put me in touch with some other guy who told me everything that was about the product I bought. It was more of a buy-and-hold product. I had actually sent the money in advance so they're pretty confident how we're going to spend it. Overall, I'd recommend them.

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    Staff

    Reviewed June 23, 2017

    A while back I was contemplating on gold and silver and I felt it would be good to start getting something that's more tangible and as dollar fluctuates then the profits will increase. There were several different groups or companies that I talked to. I saved contacts on my phone directory and when I called back it was the Hartford Gold Group.

    I’m very satisfied with the product they got and Carl was great to work with. We talked about how the difference in what the ratio of silver to gold was a short time ago and to what it is now which led me to believe that silver in all mines are going to move. I liked the information I got from Carl. He's got a great personality and very informative. I believe he's leading me in the right direction. He showed me some excellent progress and he has your best interest in mind. He was very professional. I would recommend The Hartford Gold Group to other people because the experience I've had was all positive. They handled themselves professionally and made me feel comfortable. And it is really good with the decision on spending money on gold and silver.

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    Staff

    Reviewed June 22, 2017

    About a month ago, I invested on metals with Hartford Gold. They're close to home and I can drive up there and get it, but their delivery was good too. Their people are very courteous. I'm an old man and I'm hard to put up with, but everybody I talked to was nice. Overall, I am well-satisfied with the transaction.

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    Customer Service

    Reviewed June 22, 2017

    The transition with Hartford Gold was painless and there were no hiccups. It all went down the way that Paul, the person taking care of my account, told me it was going to go. My only regret was that I had to sell three stocks out of the IRA. I made a lot of money, but it’s going to hurt me on taxes next year. Also, the only negative part was that issue with the equities. I got my first quarterly statement, and I did my RMD out of the IRA when it was in the portfolio with LPL. So, I don’t have to take anything out of Hartford this year. I could wait until next year.

    I sat down on the telephone conference with my adviser from Hartford, and we did the purchase of the gold and silver in my IRA account together. I had to convert the equity to cash because there were no gold and silver IRA companies. There’s a lot of them out there, but they don’t want equity. They want cash, so I didn’t have any choice. My portfolio has been doing really well in the last seven months, but so did the stock market. I still got a portfolio with LPL and I wanted to diversify to another portfolio. I was pleased with Hartford Gold. It's a smaller company and I’ve already had a couple of phone conversations with Paul, who gave me his cell phone number right away so that was positive. He told me to call him anytime I had a question or concern. I did my homework before and I decided to do this about a year ago. Some of the other companies are much bigger but I did some research and the Better Business Bureau gives Hartford Gold a high rating.

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    Staff

    Reviewed June 21, 2017

    I went to their website and looked into what all they had to say and do. I talked to Brett and Blake and I like their approach and the way of bringing themselves straightforward. Their honesty and integrity was just good. I'm satisfied with the Hartford Gold Group and I recommend them to anybody.

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    Reviewed June 20, 2017

    I didn't like the way the stock market was way over inflated and I've lost my savings a couple of times with the first savings plan with the US government. I can't afford to do that again, so I decided to contact Hartford Gold. I bought gold and received them in about two weeks. That was after getting through the first savings plan. With the first savings plan, it took three weeks to change anything. The third savings plan took about a month. I've been talking to Hartford Gold for almost a year and they made the most sense. Investing with them is a lot safer. I'm 65 and retired. I needed to take out some trust and that was not an issue, so I'm pretty happy. Overall, it was a very good experience and I learned a few things. I'd recommended Hartford to a friend.

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    Customer ServiceInstallation & SetupStaff

    Reviewed June 19, 2017

    I started talking to Hartford Gold Group in March and they were great. I almost felt like I was talking to a friend. I spoke to a young man and then he transferred me to his senior adviser. Both of them were really great and I ended up getting my silver after a couple of weeks making a transaction. It was beautiful and I felt like they gave me a good deal. The guys were really thorough and gave me the correct instructions on how to do a wire transfer. They were very nice, polite and patient because it took me a long time to make up my mind.

    Close to over a month ago, they wanted me to send an email relating my opinion, which I did. Somehow I got in to a survey and I did that. I was supposed to get one silver coin as a reward for participating and that has not shown up yet. The rep said it would take a little bit longer because the survey didn’t respond quite as quickly. If I don’t get it the next couple of weeks, I’ll give them a call and ask about it.

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    Staff

    Reviewed June 19, 2017

    It was a good experience with Hartford Gold. Their rep was very sincere but yet enthusiastic about the product. I checked several others and it just was a good feeling with Hartford. They gave me the terms of buy back, etc, and everything that the rep said was something that I could live with. He strongly recommended silver and we've been thinking that, too. We very much enjoyed the one that comes with a five ounce circular coins. I looked at it so many times and it's very pretty. My granddaughter and her husband got the gift and they were very pleased. We intend to buy from Hartford Gold again. We went in with $11000 and the rep told us we can buy in smaller quantities now so that sounded good. Our plan is to use the silver for birthdays and anniversaries as gifts. I do recommend Hartford Gold. The only thing was the wiring through the bank seemed a long time before we got it. It wasn't that long though and it met our needs.

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    Sales & MarketingStaff

    Reviewed June 18, 2017

    Hartford Gold had a less stressful sales pitch than other companies. Of the two or three companies that I talked to, Hartford gave me the best information to study to begin with. They also gave good references to look at prior to my purchase of gold and silver. The person I ended up investing with was extremely knowledgeable. He gave me better advice and information than an investor I know here in town who doesn't believe in precious metals at this point in time. Hartford Gold is reputable and I had no problems with them at all.

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    Customer ServiceStaff

    Reviewed June 18, 2017

    I looked up Hartford Gold and I liked it. I had a few interactions with their team since I didn’t know anything about Gold. I did a little calling and asking and then they would call me months later. We dragged through that until I opened an account with them. They were very pleasant and very knowledgeable. My main question was about getting it over into a Gold IRA and they were helpful about how that works and what would that be like. Eventually, that's what I did.

    I also received great guidance from them. The guy I talked to stayed with me through any set of questions that I had. I talked to about five different companies over the past months and I got to the point where they wanted to sell but I wasn’t ready yet. They also asked me who else I was talking to because there was not many of them in the business and they seemed to know each other. But I appreciated that Hartford Gold had nothing to say about its competitors. It was a very good experience with them all the way around.

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    Staff

    Reviewed June 17, 2017

    We wanted to take some of our cash to put into gold and silver. I went on the net and tried to find someone that would give me the answers I needed and had enough knowledge that I would feel safe with. And it was Hartford. I talked to Max and he helped me with the portfolio of mixed-up gold and silver and then they delivered. He was knowledgeable, upfront and answered all my questions. Every single piece of silver and gold that we got, he explained to me why this is what we should buy and this would be a good way to go with. We had to wait until they got enough out of the safe to have it delivered. And it's a very nice portfolio. I was very happy with it. The portfolio was averaged, 'cause I didn't want to go in one direction and not enough of others. Max also has given me a report every month on how everything is doing and tells me exactly where those pieces that I bought are.

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    Customer ServicePrice

    Reviewed June 17, 2017

    I got a bunch of quarter ounces from Hartford Gold Group, but I would rather have bigger ones because what I do is put them on a safety deposit box. So, it’s easier to hold them, and they look prettier and bigger. But, I don’t mind it if that’s what they’ve got. Also, I understand the theory that since it’s in the middle of the spot price, and in between a proof, that it does better for taxes. It’s also hard to base on spot prices, so I take Hartford at their word that I can sell my investment at the same rates.

    I think I paid one and a half times what that would be. So, it seems like a big mark-up, but I’m not familiar, so I called them and asked how it works. I asked a lot of questions and they answered them. The only thing I’m uncomfortable with, is that it’s hard for me to monitor what the real price is on that because you can’t really do it by spot. I have the Canadian Gyrfalcon, and it’s kind of a weird coin, but it’s good. My plan is to hold it until there’s a big downturn on the price of gold so it’s a long term sell for me.

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    Customer ServiceStaff

    Reviewed June 16, 2017

    Something popped up one night when I was fooling around on the internet about gold. I filled out this thing and next thing I know, there is a phone call from Hartford Gold. I was willing to diversify a little bit, so I bought some silver from them. The people at Hartford were really patient. I was curious at first and they took their time and answered all my questions. They were also very helpful.

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    Staff

    Reviewed June 16, 2017

    I was going to transfer some money into an account, and I wanted to find a good company. After looking at the Hartford Gold Group website, and compared the differences with other companies in what they had to offer, how much more or better, I went with Hartford. Their team was all very positive. They were very timely, prompt, and they kept me informed. They sent me the paperwork and I filled it out. Everything was done really quickly. They gave good advice in discussing my options and making my investment decision. I educated myself on the subject so I knew some of what I was going to do. They helped firm up my final decision. Hartford was very professional, knowledgeable, and exceeded my expectations in their level of expertise. They gave a more personalized attention as opposed to some cookie-cutter, one-size-fits-all type of approach to the same service.

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    PriceStaff

    Reviewed June 15, 2017

    I talked to several people from Hartford Gold and the main guy that I was talking to got lots of sick days, lots of delays. They quoted me $2 over the price on silver and it ended up somebody else selling something else. It took a long time to get all the stuff. He actually blamed me for picking the trust company when I did nothing about it. He was the one who suggested. So, if I ever buy more gold, it won’t be from Hartford. The guidance I received was lackadaisical. I was not happy with them.

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    Sales & MarketingPriceStaff

    Reviewed June 14, 2017

    Hartford Gold is a pretty nice company. I checked a few different companies and they gave me the straightest story. Plus, they had the best price on the silver I purchased, which I received in about eight days from the time I ordered it. However. I didn't feel comfortable with the way that they were saying they're a wholesaler and the other companies purchase off from them because I checked that out and that's not necessarily true. They are still salespeople and I really don't like being oversold, but I thought they were one of the better ones that I talked to. Also, I felt that my needs were taken care of and in another week or so, I'll be buying again.

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    Staff

    Reviewed June 13, 2017

    I was new to buying gold and my biggest fear was a company actually delivering. Before my purchase I went to The Hartford Gold Group's office and met with my representative. The office was beautiful and the employees were professional. My representative Max guided me through the process and a week later I had my gold. My first but not last purchase from this company. Thank you.

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    Sales & Marketing

    Reviewed June 13, 2017

    We talked to a number of dealers and in terms of sales presentation and the information provided, Hartford was the most articulate. However, it took a long time to get the gold into the Delaware depository. My IRA provider was new to Hartford and it took a long time for my IRA provider to post it. Instead of one or two weeks, it took eight to ten weeks. I was beginning to lose confidence. It's a little frustrating that this was my first transaction with Hartford and they can't tell me how honest and trustworthy they are, but it looks like we're okay now.

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    John increased rating by 3 stars.
    Customer ServiceStaff
    After a positive interaction with American Hartford Gold, John increased their star rating on July 14, 2017.

    Updated review: July 14, 2017

    I had a very informative and productive phone conversation with one of the Hartford Gold Group representatives that I previously spoke with during my purchase making process. It turns out that I made an undeserved criticism of them when giving my initial review of my gold and silver metals buying experience. These guys are professional, knowledgeable, do their best to meet your needs, and educate you along the way. I'm still very happy with my significant purchase decision. They've earned, and have my highest recommendation.

    Original Review: June 12, 2017

    I chose Hartford because I got comfortable talking with their representative. He was the first guy who talked to us. Then, I talked to his manager a couple of times and got the feeling that I had a positive relationship going on. I don’t ever like to feel bullied by doing something like this over the phone. I feel bad at simple things possible but I didn’t sense that with them. I wanted more gold as it is and I did go back to Hartford.

    On the other hand, when I got my statement about a confirmation that everything was done with, the statement didn't provide me with information on how much I paid for the service. It’s the first time I’ve ever done this in terms of purchasing a metal and I had no idea what to expect except for what I had read. But I absolutely had no idea what the breakdown was. That’s what led me to go with someone else when I bought some more medals. So, I’m going to call and find out about not getting any detailed information from the purchase. I was dissatisfied with Hartford Gold and if I were to talk to someone who is going to do it, I would suggest them to not finish the deal until they're satisfied with the information they got following the transaction.

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    Reviewed June 11, 2017

    Gold has been gaining in value and dollars are losing theirs so I decided to contact Hartford Gold. They were very professional, straightforward and explained the different options to us. It took a while before I received my investment but that was more because of some issues we had with my lifestyle. But all in all, it was timely. Investing with them was easy and the experience was very good. We'll probably be doing some more.

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    Reviewed June 10, 2017

    I work in an oil field and in the last three years, I'm down from $120000 a year to about $70000 a year doing the same job and with 39 years of experience. So, I don't feel I'm appreciated that well in oil field. Also, I've been worried about what's going on with this economy. I was seeing a loss and I thought, "I need to diversify a little bit and make sure I have some gold and silver too". Also, every electronics piece on the planet is full of silver, and it's staring to run short. Were going to have a silver shortage out here, and silver is really going to take off. It's going to be out there competing with gold at some point.

    When I heard about The Hartford Gold Group I looked at their ratings and what they were getting. Some of the others offered free silver. I seem to be a little wary of stuff like that. Usually when somebody is trying to give you something for nothing, you may be being swindled, but the Hartford Gold Group were all professionals and seems to know their background and information that they needed to make me feel comfortable. I felt more secure.

    I looked at four or five companies. They were calling me back daily and I thought, "These guys are just too damn desperate. They're pushing this thing too hard." The Hartford Gold Group didn't seem to be bothering me about it, and I was more impressed with that. They explained exactly how it works. They told me a lot of things I already knew about what was going to happen with gold and silver. They didn't try to oversell what they were doing. There's so much loss of integrity in business nowadays that I felt like I was dealing with people with integrity when I spoke to them. The greatest thing I felt about working with Hartford is confidence in what they were doing. That's the reason why I went with them and felt my money was going to be safe rolling it into gold.

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    Customer ServiceSales & MarketingStaff

    Reviewed June 9, 2017

    We got some advertising in the mail and we were interested in what Hartford Gold had to say. The advertising was good and the people that we talked to was very friendly and nice so we went with them. They were also easy to get in contact and get along with. They return my calls very efficiently and fast. We had questions since the beginning and they were very professional. I feel comfortable with their answer.

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    Reviewed June 1, 2017

    I like working with smaller companies and I didn’t want any that were advertising on TV. I saw Hartford Gold Group's ad on the internet when I was looking for gold and silver. I talked with three associates from there and they were very pleasant, did what they said they'd do and everything came out fine. The guidance they have provided was very good and I talked to a local banker here about that and he said, “Yeah, you want to do it this way because it’s true, you don’t have to report it the way that we did it.” Overall, it was a great experience and I’d do it again.

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    Reviewed May 27, 2017

    I like Hartford Gold Group's wholesale priced idea and my interactions with their team members are good. Their team members are knowledgeable, responded quick, and they answered all the questions. The guidance I received seemed professional and always in a timely manner. So, it was a great experience.

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    Reviewed May 24, 2017

    I went down to the Hartford Gold headquarters in LA and I talked to them. I took a check rather than mail it in because I wanted to see who I was dealing with. I talked to Adam and he spent a bit of time with me so I felt good after that. He explained everything and the service is very good. However, I've talked to three people there and they kept telling me that silver's going up and I kept telling them silver and gold don't go up, the dollar goes down. They won't admit to that. The overall experience has been very satisfactory so far.

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    Reviewed May 21, 2017

    The people at Hartford Gold Group are honest and trustworthy. They showed me the options they had and the different coins, and I made a decision to invest in a certain group of coins that's been priced. We were also talking about self-directed IRA because of the protection they have to handle the buyer by yourself and not have any financial institution that's involved. I thought about doing a self-directed IRA, but I wasn't ready to do anything with that because I had just enrolled my IRA into another company at the last part of 2016. So I wanted to leave it there for a while to see how it did with that company.

    They also suggested that I roll my IRA over to their program so that I could self-direct it myself. I'm just not ready to make that plunge yet into that journey. I wanted to protect my stuff in case of a big stock market crash. I've experienced three of those crashes where my 401(k) with the company is diminished, has been cut in more than half three times. That was pretty devastating because then, we had to throw 100 percent back to get back to where you were.

    Anything you do in the financial world, if you're not privy to all the options, you might not make the best decision. But every time I ask those questions, they took the time to answer and discuss the options and tell me the risk. Because the first year, the gold and dollar were both rising at the same time and all this expected to do really well. It's nothing that'll probably happen but it's also good I bought the coins because if anything does go completely topsy-turvy, then maybe I can use those gold coins for trading in the real world out there. I'd recommend Hartford Gold.

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    Sales & MarketingPriceStaff

    Reviewed May 18, 2017

    After dealing with all the other over-priced knucklehead retail companies, I finally found the best place to get my gold and silver. The Hartford Gold Group listened to all my concerns and answered all my questions without that sales pitching stuff the other companies are always doing. My representative, David **, is very knowledgeable and gave me quality service and wholesale pricing. I feel very safe and secure with my IRA and cash purchases because Hartford adheres to the utmost privacy possible. If you are looking for an outstanding precious metals company, look no further than David ** and Hartford at 800-462-0071.

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    Reviewed May 18, 2017

    They did not rush me and did not try to sell me old coins like the another company did. They spent the time to really educate me of how and why to buy silver. Fast delivery of my metals, did what they said and I am looking forward to doing another trade and now considering my IRA.

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    American Hartford Gold Company Information

    Social media:
    Company Name:
    American Hartford Gold
    Company Type:
    Private
    Formerly Named:
    The Hartford Gold Group
    Address:
    11755 Wilshire Blvd., Ste. 1100
    City:
    Los Angeles
    State/Province:
    CA
    Postal Code:
    90025
    Country:
    United States
    Website:
    www.americanhartfordgold.com

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