American Hartford Gold Reviews

Lou **, Account Executive, for American Hartford Gold is truly an angel in disguise. The situation in our country demands that our assets need to be protected with gold. But I could not convince my husband to buy gold, so I was left feeling financially insecure. Through some miracle an ad from American Hartford Gold appeared on his phone and clicking the link led to Lou Cannon and the path to our financial security - and the end to my anxiety.

Have mixed feelings about this transaction. This company is very clandestine about their prices. They are more focused on selling you products that give them their biggest profit margin. I am not rich and was looking for something as back up collateral in case of an bad event. Not sure I got what I needed. Only time will tell.

They were very nice to deal with. They didn't aggravate me but they kept me in line. 'Cause with the way things are right now, you don't want so much money sitting around and not making anything. I was at ease with them.

I had a very simple experience. The only problem I did have was with the place that I was getting the money out of. But that really had nothing to do with them. It was more a procedural thing that the other company just didn't wanna let go of the money. But it was taken care of. We went ahead and did it the way they wanted it and it was finally released.

American Hartford gives you the song and dance and then, after you’ve signed up and paid your money, they would tell you that it's gonna be 10 to 12 weeks before you get the gold. I was looking for something to have in my possession and that was not what I intended to happen. That would have been something that would have come out right in the very beginning. But the reps were congenial and got right back on it.

Everything was good dealing with American Hartford Gold. But the last call I was on was an explanation of what I was buying and it was very fast and very hard to comprehend everything. I understood it all but it's almost like it was read fast from a script. It's almost hard to answer or ask specific questions when you didn't quite catch every word. You're trying to catch the next word so you forget the word you missed. So, it's almost like it was done on purpose that way. The reps should slow down when explaining the purchase.

I had a pleasant and informative conversation with the rep. He was very knowledgeable. He made suggestions on how to invest and how much of a percentage to invest in each item.

Cameron Johnson helped me understand the value of moving my IRA into precious metals. He took a great deal of time to explain trends and potentials of stocks vs. gold which I had a very limited understanding of. He continues to be helpful with any questions or concerns I bring up to him.

Great experience all-around with American Hartford Gold and Machi ** for 401K transfer! I recommend the entire organization (operations, customer service, etc.) highly and Machi specifically! Fast delivery, great documentation, thorough, professional, consultative, punctual, they do as they say they will, without fail. A pleasure with which to do business. I suggest you do just that.

Very helpful and very assuring. Make you feel comfortable with all of their knowledge and experience. Explained to me every single option I had and which one would probably fit best for my situation. I feel more comfortable and at ease that the investment I made was a wise decision.

I was treated well and beyond when it came to closing the deal. The process was painless and I thought I was informed on what to expect throughout the process. The pricing is good and over all I was treated very well. Daniel ** was excellent in explaining the process and I enjoyed working with him immensely. In retrospect, I feel that they need to explain their price guarantee policy a little better. I have not received my metal as of this writing and I am looking forward to having them delivered by UPS. Know what you are doing, ask questions and understand the options before you. I recommend doing business with American Hartford Gold.

Dealing with the American Hartford Gold Organization left me feeling good about my investment. We will surely deal with them in the future. Extremely helpful and willing to educate you on nomenclature and standards. They made your buying experience so much easier for a first time purchaser. Treated us like family.

Very professional, knowledgeable, and takes the time with their customer. Angus was not only able to make recommendations he could substantiate with back up information as to the whys. I highly recommend dealing with Angus at American Hartford. He took the time with me to explain various scenarios which I appreciate. Looking forward to future transactions.

Mr. ** was very knowledge, and professional; as well as his support staff. As soon as the account was funded, they contact me and went through all of their products. In addition, there was no pressure to buy, and as soon as I made my decision on the products I was interested, the purchased was closed that day. It was a pleasure and made as seamless as possible. Highly recommended.

Absolutely a 10/10 experience. BJ and Spencer are great. Very helpful, well educated and personable! I definitely recommend American Hartford Gold. They compared prices with my right over the phone to make sure they were undercutting their competitors and gave great recommendations on what to buy. I will definitely be buying from them again.

The worst experience and will never deal with this company ever again, Christian ** is the most unprofessional salesperson, if you ever want to deal with this company run away from him, I called to buy from the company gold bars, he ignored my request then I had to deal with a different company, then I called again hoping to deal with someone else, he was my bad luck again, bought gold bars then problem with delivery, I called 3 time 3 voicemail and never came back to me, very disappointed and frustrated with This company to have such person to be our salesperson.

I am pleased to recommend this team. They are professionals, and know what they are doing. I am new, and have worked with Terry, and he was so helpful giving me information regarding all the facets regarding buying and selling gold and silver. I look forward to working with him in the future.

Austin ** & Di ** were instrumental in our initial experience purchasing precious metals. Their knowledge and expertise provided us with a level of confidence in our selection. The security throughout the procedure was excellent, from the arrangements on a personal check through receipt of the order. The entire transaction was exemplary. We are satisfied customers.

Terry ** truly went above and beyond to make sure I was comfortable and confident with my choice to open an account with American Hartford Gold. He made sure I was properly informed of my options and that I fully understood how I controlled how my investments. This is my first venture out of the standard 401K (stock market) investing plan and I'm the first to admit as to my lack of investing knowledge, so I really appreciated Mr. **'s insight and professionalism. I look forward expanding my portfolio with American Hartford Gold.

John was extremely helpful and informative from the first inquiry about precious metals to the completion of transfer of funds from an IRA to purchase precious metals. He answered every question in simple English and engendered confidence both in his expertise and in American Hartford Gold. I feel comfortable calling him in the future for further trades, confident that he will give good and trustworthy advice.

Di ** was my advisor. She stayed in contact with me and my husband throughout the whole process. She was easy to talk to and answered our questions making it easy to understand the process and what we were getting. She was very knowledgeable about her subject and again treated us with respect in answering our questions.

Our rep was knowledgeable, explained everything completely, and left us with confidence that our investment was in good hands. He answered all of our questions completely and left us with the feeling that we were in good hands with our investment. I don't know how much more to add since I have covered the necessary points.

Experience was good. The only feedback is the timeline for delivery seems excessive. I would rather the delivery date be pushed up. Why does it take so long to get the coins delivered? Feel free to call me. I would like to hear from you.

Everyone I have dealt with has been knowledgeable, courteous, and helpful. My calls have been answered or returned in a timely fashion. It will become a 5 star experience when I have my purchase in my possession. It was made only a week ago and has not yet shipped.

Vince was very patient and shared a great deal of knowledge with me about precious metals. What an amazing guy! I’m looking forward to hopefully getting more information from Vince, as well as many others at American Heritage Gold to increase my understanding. In such unpredictable times - we need people of whom we can trust - in my experience, Vince is the man for the job!

We would like thank Hartford Gold for helping us with this purchase. The whole process from order to receiving went smoothly. We would especially like to thank Nathan and Tyler. They explained the process thoroughly and easy to understand. If we consider making more purchases we will be in contact with Hartford Gold again.

My agent was John **. I found him to be a man of great patiece. My experience with precious metals was zero(0). He very consciously kept the explanations of my purchase to be extremely descriptive for my knowledge level. When we were through with my order, I felt very comfortable and knowledgeable with what I purchased. When I do further purchases, I will specifically ask for him. Thanks John, Grant.

Barry ** was very very helpful in helping us choose the right coins for us, He took time to explain in detail and answer all of our questions. He called back to let us know the status of our shipment and asked us to call him back when it arrived, to make sure we were pleased. We were. Thank you Barry.

The company has resolved the complaint to my satisfaction.

The 3 gentlemen that worked with me were very informative, helpful, friendly and very thorough and my wife and I will do business in the future with American Hartford Gold again. I have recommended American Hartford Gold to my children and several friends. Thank the guys for a great job.