TaxAct

After 10 years of use, TaxAct has proved to be a solid and efficient software. The price is less than the others and still offers the same services. The process is streamlined and the prompts are easy to follow, especially with investments and a rental property. After gathering your paperwork and info, it takes a few hours. It has itemization and educational tools and "Xpert" help if you have a question. Audit protection is extra. I'll continue with Tax Act until I need to hire tax professional.

I have used TaxAct the past couple of years in order to file both my state and federal taxes without any problems whatsoever. When they say they are able to file the most accurate return, they mean it. I say that because they allow more options to choose from when it comes to deductions, for instance, when filing. The platform as a whole is simple to use and the pricing options are quite fair, as well. You can save even more, (20% off the cost of your federal filing), when you visit their website via the following link: https://refer.taxact.com/s/**.

This program is simple to use, and free because I just use it to check my hand done returns. It seems to catch any mistakes and omissions so I just keep restarting it until I get it right. If I really need it, I can opt for the pay-for version and file that way but have not had to do that as yet.

I have used TaxAct for about 10 years now. My taxes have grown more complex since I started, with me now needing to use their small business package. Once I have all my tax documents, I typically sit down one evening and walk through the process on TaxAct's website (it's browser-based so you don't need to download any software). It usually takes me 45 min. - 1 hr. to complete, which includes multiple reviews and checks (both by myself and flags that TaxAct brings up to review). I've been really pleased with it and like that I can easily download a copy of my completed form at the end, which I keep for my records. I decided to first try TaxAct when I went to a major tax preparing company and it cost about $250 for the person to sit there and ask me questions and they enter it into their computer. I can save a lot of time and money by just having TaxAct ask me the questions and I fill it in accordingly. Really, really easy to use.

I have used TaxAct.com to prepare and file my returns for the last 4 years. It's an easy to use application that has gotten even easier each year. I have a complicated return that is made so much easier using this site. The only reason I gave it 4 stars is because the fees have gone up quite a bit since last year. My return cost so much more than I expected with one fee after another.

I/we have used TaxAct to e-file our tax returns since before 2015. This year, for the 2020 return, I selected TAXACT free e-file through the IRS portal. Of course, since I was already registered with TAXACT, it asked for our logon credentials. We have a very, very, very, simple return, as simple as can be, but, still, it takes hours to gather everything you need, go to various sites to get information, and complete the return. After all of that, without saying anything about price until both the Fed and State returns were ready to be submitted, with full refund of our withholding on both, TAXACT said it would cost $124.90. Previously, for the years I can still see, it was $37, $29.95, $29.95, and $79.95. That secretive pricing policy, with no upfront information, is a pure scam!!!! & good luck trying to get ahold of anyone at TAXACT. I emailed them, with no reply, and when I started CHAT, I was at 59 minutes!!!!

I've used TaxAct since 2008, but now have no choice but to find someone else. Their site is insanely glitchy, you can't amend your returns, the screen are locked and navigation is glitched. They do have customer support...for $50! LOL besides that no actual customer support...not even an overseas helpdesk. LOL corporate frauds! Whatever, this is America what do you expect? This is crazy since their prices have skyrocketed. The price tag of ~$30 turned out to be ~$200. They add in hidden fees and filing charges at the end. Complete SCAM!

I had to call my bank and dispute charges for fraudulent charges. I am now going to report them to the BBB. No one will answer your call at customer service. This is a scam!! This website switched me over to the deluxe service without my permission, which is only a rip off.

I did tax prep professionally for 13 yrs, and then brought clients to my home and started using TaxAct. I found it as competent as my pro-software (H&RB) But the past 4 yrs, the prices have skyrocketed, and the past two years I had odd nonsense "red-alerts" that prevented me from e-filing the returns, and the 'bug' was trying to say I needed to file forms in a more expen$ive version!! That is totally untrue. Support is pretty much non-existent, too! Time to find another program.

I used TaxAct for 2019 and prior years’ taxes. It’s not the most user-friendly software, and like TurboTax, they began overcharging a couple of years ago. I continued because I wanted the ease of importing the previous year’s information. HOWEVER, I just tried to do my 2020 taxes. THEY HAVE NOT EVEN BOTHERED TO UPDATE THEIR SOFTWARE TO INCORPORATE CARES ACT BENEFITS. BIG THUMBS DOWN. I switched to another program (not TurboTax), which I guess I shouldn’t share in this review. It was much cheaper, way easier to use, and most importantly, it did have CARES Act benefits incorporated.