TaxAct
This company is not yet accredited. See reviews below to learn more or submit your own review.
TaxAct is a software program that helps you file your state and federal taxes. The software provides step-by-step guidance for preparing your tax return, whether you are filing a basic federal return or are a self-employed user looking to get all the deductions for which you qualify.
BOTTOM LINE
TaxAct is tax-filing software that guides you through tax preparation with a question and answer format. It lacks the frills of some other tax software, but it also offers a lower price point.
PROS
- Accuracy and max-refund guarantees
- Variety of helpful tools
- More affordable than other programs
CONS
- Fees for state returns
- Less accessible customer service
Top TaxAct Reviews We Found
Why Trust ConsumerAffairs- 2,738,254 reviews on ConsumerAffairs are verified.
- We require contact information to ensure our reviewers are real.
- We use intelligent software that helps us maintain the integrity of reviews.
- Our moderators read all reviews to verify quality and helpfulness.
For more information about reviews on ConsumerAffairs.com please visit our FAQ.
I love Tax Act because they are a reputable company recommended by the IRS. Very user friendly. Very accurate tax filing. That get you the most refund in a timely manner. And it was free for federal and state. I highly recommend this tax service to everyone.
Read full reviewEasy to use, asks all the right questions and provides answers you might need in each category. Brings up items that the average citizen does not think of without help. This is the 5th year that I have used TaxACT for myself and family without any problems.
Read full reviewWhat is TaxAct?
To get started with TaxAct, visit its website to determine which plan is right for you. TaxAct has four plans to choose from:
- Free: This plan works well for straightforward claims. The company recommended it for filers with dependents, college expenses or retirement income. The package handles W-2 income, dependents, child tax credits, current students, retirement income and more.
- Deluxe+: TaxAct says this is its most popular plan. It’s suitable for homeowners with deductions, credits and adjustments. Customers get everything from the free plan, plus itemized deductions, mortgage interest, real estate taxes and more.
- Premier+: This plan benefits users who have investments or rental property. It offers prioritized support. The plan has the same features as the Deluxe+ plan, plus stocks, sale of homes or other investments, investment income expenses, rental property income and more.
- Self Employed+: This plan is for self-employed taxpayers looking to maximize their deductions. Users get everything from the Premier+ plan as well as year-round tax resources, help with freelance, business and farm income, personalized business deductions and more.
TaxAct provides a $100,000 accuracy guarantee and a maximum-refund guarantee. You have access to your returns for seven years after the filing date.
How does TaxAct work?
Once you sign up for TaxAct’s services, you can begin filing your tax return for free. You're not obligated to pay until you've completed the return and are ready to file. Like other tax software, TaxAct uses a question-and-answer format to guide you in preparing your taxes. Support is available through the entire process.
TaxAct will help reduce your risk of being audited by checking for omissions or other errors. It offers a real-time refund status, so you're always in the loop about your refund progress. There are also some free tools on the website, such as a tax calculator, self-employment tax calculator and a tax FAQ page.
TaxAct pricing
TaxAct has a plan for every budget and need. It offers a free plan for filing federal taxes. Its popular Deluxe+ plan costs $54.95, while the Premier+ plan is $79.95 and the Self-Employed+ plan is $109.95. There is an extra fee for state filing that ranges from $29.95 to $54.95 per state.
TaxAct FAQ
- Can I use TaxAct for previous years?
- E-filing of previous years isn’t available with TaxAct, but customers can print their completed tax return and mail it to the IRS. If you’re looking to purchase previous editions of TaxAct, downloadable programs are available as far back as 2012. Online programs are offered for the previous year.
- Is TaxAct really free?
- TaxAct offers four plans: Free, Deluxe+, Premier+ and Self-employed+. Customers can choose between the free plan or one of the paid plans. State taxes still cost $29.95 or more per state filed.
- How do I contact TaxAct?
- TaxAct offers email and phone support. Customer service hours vary depending on the time of year.
- What bank does TaxAct use for refunds?
- TaxAct partners with Republic Bank & Trust Company for refunds. You can choose to have your software fees paid from your tax refund. The IRS deposits it with Republic Bank, which deposits the proper amount into your account.
- Who owns TaxAct?
- Blucora owns TaxAct. Formerly known as InfoSpace, Blucora is a financial service provider.
- Is TaxAct free for federal and state taxes?
- TaxAct is not free for both federal and state taxes. There is a charge per state filed.
- Does TaxAct charge for direct deposit?
- There is no fee for direct deposit. Your banking information can't be changed once you input it, so it's essential to make sure the information is correct. Otherwise, the IRS sends you a check, which can take up to six weeks.
Is TaxAct legit?
TaxAct is user-friendly, affordable software that just about anyone can use. With extra features and plans for every budget, we think TaxAct is a good option for first-time filers or people who want a completely online filing service.
TaxAct Reviews
A link has directed you to this review. Its location on this page may change next time you visit.
Their support was great but my taxes got too complicated for me to do them myself. I needed PA and CA state plus federal. I had several K-1 forms from Charitable Gift Annuities with multiyear deductions carried forward for 5 years even though I could deduct 50% off of my income (now 60%). And their price got too high, the difference between having them done and doing them myself became smaller and smaller. Took me days and days to complete, having them done took 2 hours and $90.
I love Tax Act because they are a reputable company recommended by the IRS. Very user friendly. Very accurate tax filing. That get you the most refund in a timely manner. And it was free for federal and state. I highly recommend this tax service to everyone.
Thank you, you have successfully subscribed to our newsletter! Enjoy reading our tips and recommendations.
I've always used TurboTax, was very pleased with my decision to change. They had an issue with downloading the PDF from TurboTax but that is resolved. It was very easy to navigate through the screens. A very nice experience. My refund came very quickly and can't beat the price-free.
I love this company. I have been using Taxact for 15 years now. You go step by step and even review before you submit the final. They offer so many different packages to fit every need you could have. I have had to call and use a tax professional several times because I was lost. It was simple and not at all a pain like I thought it would be! They make it so simple and easy and their customer service is outstanding!
Tax Act is quick and easy to use. It prompts you through the entire process and transfers your info from the federal return to the state return as you fill out the federal. It is free to file both returns if you are taking the standard deductions. I've been using Tax Act for years and have no plans to change.
They now require a mobile phone, but I don't have a mobile number. The process to authenticate the account doesn't work -- it gives nonsensical options for the authenticating questions. I've tried to get help for 19 days. The only two responses I've received have been useless. I have two accounts, and the authentication process is completely inappropriate for one of the accounts. They claim to have changed the process because of IRS requirements, but the execution has been poor and they do not seem to be interested in helping.
DO NOT USE BUSINESS TAXACT. TaxAct admits if cell phone number changes after registration, ACCESS TO ALL DATA IS LOST and no plans to fix! A new acct has to be created. All prior year data that rolls forward must be entered from scratch.
I ordered their 2020 software. I am a long term customer. I tried to download the preview edition and my login was refused. They insist on a mobile phone number and I do not have a mobile phone and do not need a mobile phone. Attempts to reach customer service give me a canned reply that also fails due to insisting on a mobile phone number. This company discriminates against those customers not having a mobile phone as do many other websites.
This is a junk tax site. They changed how they verify user. It used to be email, now it is mobile. I had to change my number and this site does not have my updated number. I had to get a new number. So when they are verifying you, they send code to a mobile and I do not have access to the old number. I tried calling their support line, it redirects to website and when I open support ticket, there is no response even I explained them over and over what happened.
This used to be the best service around after TaxSlayer went goofy. Well nix that!! TaxAct is now ungodly expensive and their cruddy software refused to file my return...then it filed TWICE!! It was totally their fault. You can end up filing multiple times...no warning and no way to protect yourself from this laggy glitchy ** filing problem. I CALLED TAXACT AND THEY AREN'T EVEN THERE!! YUP... nobody's home. They had a storm. Nobody's answering the damn phone. So I emailed. They send me a clueless message about some stimulus check. Bottom line...Now I have to paper file my taxes!! They suck. They should be helping with all of this!! Not cool. Never again, TaxAct...ever.
TaxAct Company Information
- Company Name:
- TaxAct
- Website:
- www.taxact.com
You’re signed up
We’ll start sending you the news you need delivered straight to you. We value your privacy. Unsubscribe easily.