TaxACT

Was my first time using TaxAct. I thought it was so easy to use that I had to research to ensure it was legit. The software explained my taxes and compared it to previous years to show any discrepancies. Only minor problem was that the help section didn't offer solid information about 1099-B forms. However Google answered my question. Best part of this program was that the tax prep fee was only $5 since I was a first time user!

TurboTax is easy and quick to use. If you are familiar with tax items or schedules, avoid the prompts to pay for an "upgraded service". I have used them for years and they are accurate. I have only once have had to use a paid version because of a one time tax problem and everything worked out great.

I file a simple 1040; no deductions. For me, everything was free. It was very easy; all I had to do was fill in the blanks from my 1099-R’s. Since I recognize they have to make money somewhere, they are rather annoying with pushing so many superfluous products and services, but I am fine with that. Two hours and everything was filed and my refund is on its way. I am very pleased.

Easy to do, easy to understand, easy on the pocketbook, easy to respond, easy to file. It is a snap. Don't use others unless there is other issues with you. It was my choice after trying other programs and that is something I was not willing to do.

I used TaxACT for the first time this year. It was so easy and painless. I only did a simple 1040. But it was free! Looking forward now to my refund. TaxAct is highly recommended in my book... Better than TurboTax, H&R Block and all of them IMO.

Not only do the fees keep going North, this year there were boatloads of "disconnects" and redirecting back to the log in. Tried to do my husband's 8332 form; kept disconnecting with the dreaded "Let's try that again." No matter what browser nor clearing the cache, nor in incognito mode. For a non-custodial dad who needs to claim a dependent as fast as possible before the biomom/ex "forgets" that it is not her year to claim Junior, this is not a good situation. Speed in filing matters! Going to look elsewhere stat!

Very disappointed in this company. Up until 2017 they were great. Decent quality software for preparing personal taxes with all the bells and whistles. I viewed them as an underdog. Never had any problems. I recommended them to everyone for doing their taxes on the cheap, even for complicated situations. Not any more.

MASSIVE BAIT AND SWITCH crooks. Used them last year, taxes were simple and didn't make much money. At the very end, after all the work is done, the free price jumped to almost $90, no explanation, just said my very simple return didn't qualify for free. Don't waste your time or money.

First waited 2hours and 30 minutes to get a call back from sales person and what a horrible experience!! She mentioned that she was super tired since she has been working since 8 in the morning and not in a mood to talk to a customer. Instead of working with me on trying to find best program and price she kept repeating how tired she is and how late I am to order the program. Meanwhile it’s December when I am trying to order program.

WARNING! TaxAct let me file an extension thinking it had gone through their system. It gave me a screen shot upon completion, stating: "Filing Extension - Complete." "You have completed the filing extension process." But it did NOT file the extension--in fact, it somehow tied it to a second return that I wasn't aware of or even filed. I end up getting hit with a $1,000+ penalty for failure to file a return.