Jackson Hewitt

My appointment was cancelled with AARP due to Cov-19. I remember seeing Jackson Hewitt sites in some of our local department stores. I went on my computer to locate the nearest office near my home. I found one less than three miles from my home. I called and spoke with Mr. **. I was able to get a appointment later that day. My husband and I were greeted by Mr. ** personally. After offering us a seat in his office we were offered water or soda. We had all our paperwork together. MR. ** went through the paperwork and worked on our taxes. He was intelligent and professional. His fee was very reasonable. He submitted our taxes electronically and gave us a copy. We will definitely have him do our taxes next year.

When I came in Walmart in Sterling, IL went to Jackson Hewitt. They provided me with all the information that I need. When I had questions they were professional about my questions that I have asked today. They had excellent customer service. Very Professional. Their prices were excellent. They greeted me with great professional manner and I was very well respected. They were very polite. I would recommend people going there first than any other tax service company existing. If you have any questions. They are open all year round for you 24/7. I love that in a business. Very highly recommended business.

The tax repair were very patient with me. I didn't have all my paperwork. He talked very respectful to me and fit me back in so he can finish my taxes. So I'm saying if you want a respectful tax person stop in at the Walmart at the Fond Du Lac location.

I always receive great service and knowledge when I visit Sherry. Sometimes I get the early loan.. but she got me approved the very first time I walked in. I make an appointment and I'm always seen on time. I recommend her to anyone not knowing much about a tax return. She will break it down for you and make sure you understand everything. Thank you sherry.. Me and my daughter will see you in February.

I've been going to Jackson Hewitt for the last 8 years! I've never had any problems! Ms ** at 3050 MLKing Jr drive in Atlanta and ** at 3581 MLKing Jr drive in Atlanta are the absolute best! They both work really hard to maximize your refund! I highly recommend either of these young ladies. Both are very professional and they both know the job of tax preparation! These ladies are awesome and deserve raises!

The Jackson Hewitt office in Katy, Texas on Franz road where I have been filing taxes for the past few years was unable to help me when I went in with questions this past week and could care less. I was told to wait in my car. This was the worst treatment And I had on a mask. I have paid over 500 dollars to file my taxes with your company since 2014 and had a few questions and this was the second office I had visited and no help was given. I will not be filing my taxes here next year and both ladies need customer service training.

After paying Jackson Hewitt over 500.00 dollars to complete my taxes 2019 I find out that you cannot call to get clarity about your taxes even after PAYING 500.00 for 15 of their time. When calling I was told "We can't help you" and was hung up. Thanks for being such an unethical company. I truly pray that others do not fall victim to this scam as they do not actually provide a service. Worst tax Company and they employ others with unprofessional customer services still who lack the ability to provide the service that you pay hundreds of dollars for. I would not recommend using Jackson Hewitt for any reason.

I usually use H and R Block but decided to switch. Since the Covid-19 crisis I found how greedy all tax preparation companies and the banks the associate with are. When looking for my stimulus checks I kept getting either no information or conflicting lies. The truth is the answers were in the contracts we all signed and they simply did not want the truth to get out till it had to because it would have stopped many people from continuing to use their products. Not to mention anyone they roped into using them after all this had started coming to light had got stuck in worse positions the me and others like me, which were millions.

Me and my girlfriend decided to use JH to do our taxes this year, regrettably. The woman who prepared out taxes was nice enough. However, a few days later when we went over them, we noticed that we were charged about $800 to do them. Outrageous! When we called to find out why we had been charged so much, the lady said "she would look into it and get back to us" and never did. Once we found out we would be getting stimulus payments, JH customer service told us they were "99%" positive it would go on our ridiculous AMEX serve card we regrettably elected to receive our tax refund on. They lured us in with the line that we could get an advance (that we were declined for) and our taxes would get to us faster (which it didn't). Now here we are, STILL WAITING for our stimulus check and neither JH or AMEX answers the phone with any answers as to why we haven't received our stimulus.

Updated on 04/21/2020: The response I got from Jackson Hewitt was a simple one for most people but they put the wrong address in and it won't tell me anything. I can't change it. I can't do anything. Now I'm sitting here and eating food. Need to pay my bills and have no way. Thanks Jackson Hewitt.