H&R Block

HandR Block took time to listen and executed in fine fashion. There was an item we were not aware of and they informed us it could come up next year. My wife and I have social security and my wife has a small tutoring job. So every penny on our taxes is very important. H and R explained each line item in detail. I had items that were not used because they were not used. Also the Block employee showed us how business miles could make a difference next year.. We had never used a tax company to do our taxes before this year but after researching Block, we were happy to use them.

I have been using H & R Block for over 20 years and have been pretty happy with the experience. The price, of course is where I rate them the lowest since most of the time my preparation entries stay pretty much the same and many of the forms have hardly any numbers but am apparently charged by the number of forms, since the price keeps going up for less than an hour's preparation time. The customer service, preparation times are great and filing is very fast, being mostly electronic. If you don't mind paying more and want to be pretty sure that you won't be audited, I would definitely recommend using them to prepare your taxes.

I've been using their service for 14 years and to be honest, they're usually pretty great. I had one tax expert for ten of the years and he was always phenomenal. After he retired, was a bit of a different story. I've been reassessed for two of the 4 years with different experts now. And getting them to help is actually really hard. My files are "in a vault", "someone will call you", etc, etc. No one calls, no one reviews the files. That part really sucks. The service is fast if by appointment but be prepared that they are always behind and book appts too close together. If you can keep one expert, they can be great. Otherwise it's a roll of the die.

My wife and I had been paying a CPA for the past 15 years or so but this year I did a study on the best tax software and decided on H&R Block Deluxe. My research paid off because for the first time using it I was amazed at how user friendly and accurate our return(s) came out. Both the Federal and State were almost the same as previous years but we saved on the driving to the CPA's office and his fees, which were rather high we thought. So, all in all we are very happy with H&R Deluxe and will be using it again next year.

Hey my name is Tay and I am a full-time student with a part-time job and I have been using H&R Block since 2014. I just want to say I’m in my early 20s and I grew up on H&R Block. I have been filing my taxes every single year since turning 18. I have never used a tax preparer or any other service. H&R Block is the most convenient tax prep service Ever. H&R Block helps people like me; students who don’t have any time to make an appointment to go file taxes, students who are smart enough to do it themselves without help. I filed my tax return March 1, 2020 and today is March 4, 2020 and I already have received my state return back. I am 100% serious. This is not a joke, not a sham, nothing. I am not paid to say this. I really have been using H&R Block for the last 6 Years and have received my maximum refund and I am proud to say it. I love HRB. They need to start setting up tax returns on campus for real.

This so-called tax preparation app generated a tax return so badly flawed that if it had been audited the IRS could have easily alleged criminal fraud. It failed to report IRA distribution and pension income and left both line items on the 1040 form blank. Its queries about estimated tax and tax paid with extensions are so confusing that it generated an error that would have cost me multiple thousands of dollars in Lost refunds. It erroneously doubled my self-employment income and would have caused me to pay a self employment tax twice as much as was correct. Stay away from this nightmare.

This is entirely too long of a story to completely detail, so I condensed it down. The first time I went into H&R Block The IRS ended up sending me letters and thankfully I had "purchased" their peace of mind protection, because I was told without that I'd have been on my own. Fast forward to this year. I went into the office to have my taxes prepared, I had a form from my student loans but they were put on hold because I started school again so I ended up only paying $10 in interest. I asked if I even needed to file that form and she shrugged and said "I don't know I'll just enter it and see what happens".

I paid extra for a "tax pro" to review my taxes. She has on several occasions said that she would finish my taxes that day or the next morning. I haven't seen anything and she doesn't respond to my emails. The company doesn't answer their phones. There's only a recording saying that they have a high number of calls.

I’m a business owner and I went to H & R Block for help with my business taxes. Mirela took me from another person, left me sitting for an hour and then gave me the tax forms and made me fill everything out at home - I prepared my own taxes for her!!! On the areas I didn’t understand what to put in, she got angry with me and was giving me dirty looks. I was supposed to be getting $4,000 back from the IRS but she said she wasn’t going to give me the credit and I had to eat it- because she refused to verify my documents. I had everything with me and she refused to review it and said that the IRS doesn’t like giving refunds so I’m not allowed to get any of my money back from my expenses. I received a small refund for my personal taxes and she made me give it back to the IRS.

H&R Block online Tax service is such a farce... I started and had questions. Started with free. Then told if had questions would cost $70.00. Spent 1 hr on phone and she could answer my questions! Then she said didn't know how to print out conversation. And told could have Taxes checked for another $9.00 ad could call H&R Block. So far been on hold over 1 hour and being told another 50 mins. but this started at 18 mins holding. Told would be 60 mins. Did that for a while. Went down to 50 mins after 51:03 mins and still keeps saying that on hold. 01:04 and 5 sec and still being told another 50 mins. Not paying the bill for nothing and no help. Please don't waste your money...