Network Capital Reviews

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Edited by: Tammy Burns

About Network Capital

Network Capital (NMLS #11712) is an online direct mortgage lender available in 43 states. The company has borrower perks that stand out, like no lender fees and closing in as little as 15 business days. The company underwrites your purchase loan upfront — usually within 24 hours — so the seller can be confident the loan will close. Network Capital has been in business since 2002.

Pros
  • Posts daily rates on its website
  • Closings in as little as 15 days
  • No lender fees for qualifying borrowers
Cons
  • Not available in CT, GA, MA, MO, NH, NV and UT
  • No mobile app

Network Capital Reviews

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    Page 3 Reviews 40 - 240
    Verified purchase
    StaffBillingRates

    Reviewed Nov. 24, 2023

    I ran into a couple of snags along the way with some information on some credit reports that we had to get off, but everything turned out okay. They took very good care of me. I was able to pay off some credit card debt. The process was fine but the interest rate is a little high.

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    Verified purchase
    StaffLoan Process

    Reviewed Nov. 24, 2023

    The process was very professional and simple. The loan officer was on my side from minute 1.

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    Verified purchase
    Customer ServiceStaffRates

    Reviewed Nov. 23, 2023

    We were really happy with Network Capital. We refinanced our house a few years ago and it was a pain. But when we refinanced with Network Capital, it was really easy. They're in California and we're in Arizona, and the process was all done pretty much online. It's always a lot of paperwork, but they made it really good and they were informative. They were really professional and polite. They answered all our questions and I highly recommend them to anybody because they really work with you. If you have a question, you call them. If you don't reach them, they call you right back.

    We went from a 30-year mortgage with a rate of 7%, to a 15-year at a rate of 2.5%. We got a really good rate with them and the terms were reasonable. They had me get all the documentation and all was sent via internet. The process really was smooth and it only took 10 days. Then they had somebody come out to our home for the signing, so it was really convenient. I told my girl friend that these people were awesome and that she needed to call them. And she had the same feedback on them.

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    Verified purchase
    Punctuality & SpeedStaffFollow-ThroughHonesty & Transparency

    Reviewed Nov. 23, 2023

    I used to work in real estate, and getting a mortgage with Network Capital was exceptionally simple. The rep, Carlo, was knowledgeable. He knew what he was doing and got it done. I'd tell people to go for Network Capital. They're pleasant to deal with, and they're adequate and seem to be honest. They did what they said they were gonna do. They were quick and efficient as well. They've streamlined a lot of things over the years.

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    Verified purchase
    Online & AppStaffLoan ProcessRates

    Reviewed Sept. 29, 2023

    Everything went smooth as glass with Network Capital. Our loan officer suggested that we do a refinance instead of going under and losing the house. The rate of the mortgage was within the standards that we expected and it was no shock to us because they laid it out pretty well. The advisor said it would all work out and it has. It helped my credit score at the same time and it was a win-win. Our rep, Brian, was super through the whole thing and he kept us informed. Everybody that I talked to was great and they weren't pushy. I would give them the JD Power Award 10 across the board because they were so nice and so helpful. Their website was also easy to maneuver around.

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    Verified purchase
    Customer ServicePunctuality & SpeedStaffLoan Process

    Reviewed Aug. 31, 2023

    Thanks for your timely response I highly appreciate your prompt response to my loan application. It was a pleasure working with you. I am quite pleased with your work and response to my urgent needs. Your net work is very important to me. You have shown to me how effective and efficient you are in caring for your clients. I will highly recommend you to anyone who need financial assistance.

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    Verified purchase
    Customer ServicePunctuality & SpeedStaffLoan ProcessRates

    Reviewed Aug. 30, 2023

    Network Capital Funding did very well. There was a couple of hiccups in the process but everything was handled. So, we were happy with them. We worked very closely on the phone and the computer throughout the whole thing. I'm an ex-mortgage guy, so I totally understand the business and they didn't have to explain a whole lot of stuff. It took about 12 days to resettlement. It was very quick.

    My loan officer was very good. He understood me, and I understood him. We rock and rolled right through it. We'd love to have a better rate, but it's just impossible given the economy. We're in the middle of a rate hike. So, the rate changed and they called us quite a bit to say, "Look, lock in, lock in. We need you to lock in because they're going up." They were very proactive in helping us with the rates. The one thing that I would have wished would happen was we had requested that they service our loan but the loan was sold off right away after it was financed.

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    Verified purchase
    StaffLoan Process

    Reviewed Aug. 29, 2023

    Jedd and the Network Capital team did a wonderful job in assisting me with my loan and they are number one in my book. The team was very professional, pleasant and knowledgeable about their business. The team also kept their word on every promise they made to me and that meant that they were trustworthy.

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    Verified purchase
    StaffLoan ProcessRates

    Reviewed Aug. 28, 2023

    I like to mention Jedd ** who went over and above in making my loan with Network Capital a complete success. Without his focus and determination on getting me the best rate and the service he offered day in and out while helping me accomplish a goal!! Thanks again Jedd!

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    Verified purchase
    StaffLoan ProcessRates

    Reviewed Aug. 9, 2023

    Network Capital Funding Corporation was very courteous. They checked out the situation. And it was interesting how far the loan officer went to try to help me.

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    Verified purchase
    Billing

    Reviewed Aug. 8, 2023

    We were looking to reduce some bills and get a roof put on. The refi with Network Capital was awesome. Tyler did an awesome job. He was very attentive and he constantly checked in and we were communicating quite well with each other.

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    Verified purchase
    Punctuality & SpeedStaffBillingLoan Process

    Reviewed July 1, 2023

    Network Capital Funding is a good company. I like the way they approached the situation. They explained the various steps that were gonna happen all the way to the end. The gal that I was talking to was very down to earth. I could understand what she was talking about. However, I was surprised at how long it took to sign the papers. It was quite a stack and the notary had to supervise the whole thing. It was a lot more involved than I ever expected. That was the longest step of the whole process.

    The minimum amount of the loan was 100,000 which was a lot more than what we needed. I asked, "Can we decide how much we wanna keep and get the loan re-amortized to lower the monthly payment?" They said yes but it would take about three months. But that process takes six months instead of three months. Now, we have to wait a little bit before we can proceed.

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    Verified purchase
    PriceMaintenanceStaffLoan ProcessRates

    Reviewed June 27, 2023

    The process took 3 months. We had a lot of liens against our property which were holding us back. We had to fix them. The only thing we didn't care for when we did the loan was we never had the same person dealing with us. We had three different people. It went through three different processing which we thought that was strange. But ultimately, we got the loan. They said, "When the prices go down, you can refinance then," which is cool. I would recommend Network Capital.

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    Verified purchase
    Punctuality & SpeedStaffRates

    Reviewed May 24, 2023

    I did a refi thing with Network Capital recently and the process worked pretty quickly. So far, I have dealt with them twice. I did one last year, then they contacted me to do a refi because the rates dropped. The two mortgages were six months apart and the reps I dealt with seemed confident.

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    Verified purchase
    Customer ServicePunctuality & SpeedRefunds & PayoutsStaffLoan ProcessSales Tactics

    Reviewed May 4, 2023

    When Network Capital was working with me and my question, it went pretty well. The door of communications was open, but sometimes, the response time was slow. We started in November and we closed about six weeks ago. We kept running into little hurdles. We overcame those hurdles but then, they denied me and told me that there was some law that said I couldn't do anything until June, which hadn't happened yet. I kept asking for some clause or statute that they were referring to, but I never got that. What I did get is a new offer. So that was very confusing. After that point, I was just tired of dealing with it. I needed to refi, so I did.

    Amanda was my initial contact. Then Andrew came on after Amanda and I had some conflict. She was on the phone with somebody, and she kept pushing for information. I told her, "Amanda, the lady told you she didn't have the information. Why you keep doing this?" It was with a company called CLM 45 that I had an outstanding loan with, and we were trying to get a payoff. The young lady we were talking to didn't have any more information. But Amanda kept pushing her to get something done. The lady kept saying, "There's nothing I can do." But Amanda kept being pushy. So I felt uncomfortable. But Network Capital doesn't have my loan anymore. They sold it.

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    Verified purchase
    Customer ServiceTransparency

    Reviewed April 19, 2023

    The effort and communication for Serafin was great. He was available throughout the process to give us updates or look into our case. The processor was good at explaining the details to us the new home buyers. But communication could have been better.

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    Verified purchase
    Staff

    Reviewed April 18, 2023

    If I would always have Daniel ** to get me through a refinance, I would probably refinance every year. His ability to stay calm when I got frustrated and was ready to throw my hands up in the air, helped me through this. He was always there when I came up with questions and was able to help me work through any problems.

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    Verified purchase
    Staff

    Reviewed April 10, 2023

    They did an Amazing job going through my refinance. It was tough at times but they did everything they said they would do. Great People. They went above and beyond to make everything work out and did everything on time.

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    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed April 6, 2023

    It was quick with Network Capital Funding. The person that I was working with was very friendly. They helped me a lot with the process. The information was clear. All the times that I had a doubt or a question, I called them, and they always answered. In case that they didn't respond, they'd call me back in a very short time.

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    Verified purchase
    Punctuality & SpeedStaffLoan ProcessRates

    Reviewed April 5, 2023

    My husband is a veteran, and Network Capital helped us refinance our VA loan a few years ago. They have done it a couple of times. We've used them recently for a new home loan. It was a very good experience. Everyone was on it. The process took a couple of weeks. It was a speed demon. Everything went well. The rate was competitive and good. We would advise others to use Network Capital. Justin and Kernisia were both awesome. They were the ones that we had most contact with.

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    Customer ServiceCoverageStaffLoan ProcessRates

    Reviewed March 31, 2023

    I don't write reviews often, but Rosie's assistance throughout the home-buying process was something that I could not go forward without highlighting. I had already started the loan application process with another mortgage company for about a month and was about to sign a letter of intent to proceed forward, but a family member of mine had asked if I had reached out to Network Capital. I had not because I had reached out in the past for previous mortgages over the last couple years and Network Capital just wasn't able to provide the best terms. I thought this would be a similar instance.

    Rosie ** answered the phone, and was able to not only match the other company's interest rate, but offer a lower rate and better terms within about an hour. During the underwriting process, Sarah ** was extremely kind and was on top of things every step of the way which helped us close quicker than what we were used to. We appreciated the professionalism displayed by both Rosie and Sarah versus the previous mortgage company we were working with whose representative gave us "used car salesman" vibes, which we strongly disliked. Thank you for helping us get our beautiful house Rosie and Sarah!

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    Verified purchase
    Staff

    Reviewed March 29, 2023

    Danial ** was very helpful and knew his job. He was a great asset to me helping with the whole process of this refinance. He kept me informed all the way thru and helped me understand what was going on. I greatly appreciate the way he worked.

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    Verified purchase
    Customer ServicePunctuality & SpeedStaffLoan Process

    Reviewed March 24, 2023

    I worked with Marcus at Network Capital and he was a great guy. But the closing day was a nightmare for us. Every time they asked for a document, I'd send it to the underwriter and they reviewed it. I did everything the underwriter told us to do and I sent all the documents he needed. They even set the closing date for January 10. Everything was perfect, until the last minute.

    The underwriter asked us for more documents on the closing day. If he needed the documents, he should have told me earlier, not on that day. Or he could have postponed the closing day on a future date and I would have been fine with that. But everything was scheduled for that day. My agent, the seller's agent, and the closing company, were all ready on that day. We even went to the bank on closing day to get the documents for the underwriter and the time was ticking. We ran to the bank, to my wife's bank, and to the TD bank. When all was set, we gave all the documents and they were still reviewing them for a long time on the closing day. We called the manager of Capital One and we put her on the phone for a long time, then finally, they sent us the closing documents and we were able to close the loan. We scheduled to close at 1 o'clock at that day but we actually closed at 8:00 PM.

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    Verified purchase
    Customer ServicePriceStaffRatesSales Tactics

    Reviewed March 21, 2023

    I inherited a house that had a mortgage and it went into an estate and the old mortgage company was giving me problems. After the third mortgage company, Network Capital jumped in overseeing everything and just helped me right through the whole process. I actually tried a couple of other lenders and found that the customer service was just so bad. Also, their interest rate was outrageous and they kept pushing for wanting more money than what I actually needed. Network Capital, on the other hand, was awesome. They understood my situation, they had my back all the way, they always communicated, and they let me know the process. It was really nice and the process was 35 days, which wasn't bad. Their reps were also awesome people and the rate was very fair.

    I highly recommend Network Capital to anybody. As a matter of fact, my daughter and her soon-to-be husband are getting ready to sell their old house and they're gonna want refinancing. I gave them my guy's number and said, "Don't go to anybody else. They'll work with you. They'll tell you what you need. They'll walk you step-by-step." They are very heartwarming, caring, and professional people.

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    Verified purchase
    StaffRates

    Reviewed March 19, 2023

    Working with Network Capital was amazing. The whole process was so easy and simple. My husband said we got a really good rate. It was a really great experience.

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    Verified purchase
    Customer ServicePriceStaff

    Reviewed March 6, 2023

    I was leery about refinancing but the rep assured me saying, "You know what? Your credit is really good. You guys got a lot of equity in your house and I am very sure that's gonna go through." I said, "Okay. The thing is, I'm gonna give you $800 for a appraisal and I hope we're not gonna get burnt on this." He reassured me saying, "Well, you know what? If it doesn't go through, we could do other things to make sure it will go through." He always reached out to me and anytime I called him, he would call me right back.

    A rep named Sang came on board and he did the processing. He reached out to me and was good being a support group. I have a manufactured home and they needed to get a tag for my house. I couldn't find it so I had to call Arizona. I got a hold of the lady there but she never reached back out to get the tag. Sang said he would take care of it. He called me, "I got ahold of them. I took care of it. We got a new tag on it. So, you guys are ready to go." But Sang moved to another place and they put another lady in charge. She was really good as well. The refinance went through and my experience with them was really good.

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    Verified purchase
    Customer ServiceLoan Process

    Reviewed March 4, 2023

    I'm very happy with Network Capital. Eddie of the Mortgage Banker was phenomenal. Alexa was also pretty good, although she is not good with responsiveness or replies. But all in all, they did a great job and got the loan done.

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    Verified purchase
    Customer ServiceStaff

    Reviewed March 4, 2023

    I worked with John and he was an outstanding guy. He was very truthful and friendly. But he no longer works at Network Capital. Then I had to work with other reps and they were upstanding in their offers and stood by what they said. The application process was fairly easy. They sent me everything that they needed for me and I responded and it seemed to work smoothly. But Network Capital sold my mortgage to another company. So I'm no longer gonna be with them as of March the 1st.

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    Verified purchase
    Customer ServicePricePunctuality & SpeedStaffRatesFollow-Through

    Reviewed March 4, 2023

    The reps from Network Capital were very professional. I like people who can do their jobs like it's nothing, because that's what you do. They did what they said they would and when they said they would get it done. They stood up to the appraiser and the underwriters over a mistake in appraisal. I've never met anybody, so far, ever before that would do that. And those people are worth knowing. They weren't successful with that appraiser but when I called the VA, they were successful in making that appraiser do what they were supposed to do. The rate was a little high, but not to me, because the rates had gone up. I come from the age where people were paying 12% for mortgages at one time and 7% was not at all uncommon from most of my lifetime. The price of mortgages in the past few years has been unbelievable. I'm still waiting for the other shoe to drop on that one.

    People should go with Network Capital. I like the way they do their job. I would've probably paid a very similar cost for my mortgage anywhere else, because right now, I'm having a bad credit period, and not of my doing. I had some identity theft, which caused me some serious problems, mainly with my credit score with a USAA Bank. It's not been a pretty situation, so I would not have gotten a better interest rate anywhere else. Network Capital does a good job and don't mess around. If they run into a delay, you'll know exactly what the problem was and why, because it's usually not them. They're right on top of things.

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    Verified purchase
    Customer ServicePricePunctuality & SpeedRefunds & PayoutsStaffLoan ProcessRates

    Reviewed March 3, 2023

    I have lots of problems with the bank that had my previous mortgage. They let somebody steal another property of mine. It was mortgage fraud. Network Capital Funding worked with me really well. I got one of the government loans because I ended up, from that other bank, going through a bankruptcy that I shouldn't have had to go through. I had some phone conversations with Network Capital about my financial situation, and then I was contacted by a representative who took more of the specific numbers.

    They gave me some quotes on what they could do for me. I had to submit documents of all types. They were reviewed by their underwriters. Then I got some disclosure forms on it, but towards the end, I didn't like that I didn't find out until later on that they would transfer me out to another lender. It still went through, and they had somebody come here and do the paperwork with me. I got the payout and the satisfactions on some of the other loans that I had and checks to pay those off.

    The loan officer was phenomenal, and she was easy to reach. She was knowledgeable, and she was very caring and extremely patient. The closing costs are really high. They said that these government loans were supposed to make it an equal opportunity for everybody, even if they had compromised interest to be able to take advantage of low interest rates, and that's not so because I think we pay much higher closing costs to get the same loan. Then there was a lot of interference with my past banks. They blocked getting my lending. There were a lot of additional people that were causing blockages and sabotaging my loan.

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    Verified purchase
    Customer ServiceLoan ProcessRates

    Reviewed March 2, 2023

    They're a good company. This is the second closing they have done for me. Communication was good. The mortgage process seems easy. Their rates are good too. I also like the quickness of getting a loan closed.

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    Verified purchase
    Customer ServiceCoverageStaffLoan ProcessRates

    Reviewed March 2, 2023

    I had a complicated credit history and Network Capital Funding was willing to work with me on that to try to get letters and try to work with my creditors to get my credit issues ironed out. I was looking into lower finance rates. I've been at a 8% and they brought it down to about 5.5. I went with the FHA refinance. They got a checklist of things that you email or upload to them to qualify you. They send you a loan estimate document and it's got the interest rate and terms. Then, you go through a Docusign to agree to that, and then it goes through an underwriting process.

    I had to get on the phone with Experian and authorize them to some things with Experian. I had to write a letter to explain some kind of credit issue, how it was resolved and then, once that process was done, they set up an appraisal with the FHA appraiser. I did the appraisal and they did a final loan acceptance document, and then they sent over a notary that my wife and I signed with hand ink. Both the officer and the underwriting agent were very interactive on the phone and email with me. They never let more than a couple of hours go by without ever responding. So, it's pretty good customer service.

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    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed March 1, 2023

    The mortgage process with them went very well. The gentleman my late husband told me to call before he passed away did a fantastic job. The communication was very good. He did a bit of work as I didn't know how to use a computer. He had very good staff and he was very patient with me. I will refer as many people as I can to them.

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    Verified purchase
    Punctuality & SpeedStaffRates

    Reviewed Feb. 22, 2023

    I would recommend Network Capital Funding Corporation. Their rates were better than anybody else. Also, the process was quick and easy. Everybody was friendly and on the ball.

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    Verified purchase
    Customer ServicePunctuality & SpeedRefunds & PayoutsStaffRatesHonesty & Transparency

    Reviewed Feb. 19, 2023

    I got a call from one of Network Capital's guys and he went over some options. I wasn't ready then but I thought about it and a couple of months later, I called the guy back. He was no longer there so I talked to another rep and she was good. I liked her. The process went responsively and there were all of the required documents. The rep was kind and she helped walk me through everything, explain all of the legal stuff that need to be explained, and if there was anything I needed. I love Network Capital. The process took about three weeks. With the rate and terns, I got a six point something. I'm not worried about it. It will work itself out later on. Network Capital is really fair and honest. They help you and they communicate if you're confused about anything. They paid for my car.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Feb. 19, 2023

    There were no hassles with the application process with Network Capital. The reps did what they were supposed to do and got back with me, and stayed in touch. It was excellent. I worked with three reps and all of them were good. Daniel and Sam both impressed me. They were nice and made me understand stuff that I didn't understand. I am not used to going in my phone doing stuff but they stayed on the line with me and taught me how to do that. They were helpful.

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    Verified purchase
    Customer ServiceStaffBillingLoan ProcessRates

    Reviewed Feb. 16, 2023

    Network Capital was able to satisfy my needs. I was looking for something to get me out of a conventional loan into a VA loan and still be able to do the refinance, and they had a package that was offered that suited that need. From the first contact to the closing was less than 45 days. They had a great team. I only had to deal with three people the entire time. The first person that I made contact with made sure to keep following up with me. “Hey, did this person help you? Now that you're in this next stage, did they help you to get to the next stage?” He's even followed up with me a couple of times since we've been closed. “Hey, have you had any problems? Did you get your payment book in the mail? Have you set up all your payments all right? Is everything going good? Any problems with the website?” So, they've been really good.

    The way the piece works is Network Capital does the initial thing. Even though my loan was sold off, he still stayed in touch with me to make sure things were going well. As far as the rates, they came in under all the market, so that was good. I can't say that I'm happy because my previous one was much lower but I was in a spot where I had to refinance, and they were able to beat the current market by over a point. So, that was a good thing for me.

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    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Feb. 16, 2023

    They were very attentive and friendly. They consistently responded to any emails that I would send or reach out in reference to it so that I could get a better understanding. They were very good at holding your hand and walking you through everything. The process went pretty quickly. I signed my closing papers before the end of the year and everything was funded within a couple of weeks. It was definitely an easy experience.

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    Verified purchase
    Staff

    Reviewed Feb. 16, 2023

    Network Capital Funding did good to me. They're very understanding and they speak my language, too. I would recommend them. They're a great company.

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    Verified purchase
    Punctuality & SpeedRefunds & PayoutsStaffRates

    Reviewed Feb. 16, 2023

    The people from Network Capital Funding were friendly and helpful, and it was easy to go through the process, too. I had gone through refinancing before and it was a pain. I feel like this wasn't as terrible. The things that they asked for were more easily available to me and I could just get them over to them quickly. The rate was good. I talked to a different company and they were a little higher than the one that I received from Network Capital Funding. I did get some kind of notice that said that my mortgage was sold. I don't even have anything yet that says what I'm paying for my mortgage.

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    Verified purchase

    Reviewed Feb. 14, 2023

    I had a great experience working with Daniel and Sarah while working towards this refinance. Both were great to deal with and the process went very smoothly. I will request these two again in the future I plan on a future purchase and will request Daniel as my go to person. Thanks for everything. Phil

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    Verified purchase
    StaffLoan Process

    Reviewed Feb. 8, 2023

    The rep from Network Capital was very helpful, professional and had a good personality. If every agent was like that man, it'd be stress-free. He did his best. He was stressed, but he came through. We got a conventional loan but we would like to get into FHA because they're lower.

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    Verified purchase
    Customer ServiceRates

    Reviewed Feb. 2, 2023

    The application process was very easy and straightforward. Every time I had a question, they were there to answer. It was very pleasant. I was dealing with Andrew for the most part. But all of a sudden, I was transferred to Luann. But both of them were very good people. I had a very good experience. I got a very good rate looking at the conditions of the market. They also said that whenever it's convenient for me or it's worthwhile, they'll try to lower the rate if the market permits.

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    Verified purchase
    Punctuality & SpeedLoan ProcessRates

    Reviewed Jan. 27, 2023

    I worked with Jedd ** and his team on a home refi. They were very efficient, communicative, and got the loan funded quickly. They were able to get me a better-than-expected rate with lower-than-expected fees. Overall, it was an exceptional experience.

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    Verified purchase
    Punctuality & SpeedStaffLoan Process

    Reviewed Jan. 27, 2023

    Jedd was awesome with helping with my loan, very knowledgeable. Made everything quick and easy and was on schedule with everything he said. Made refinancing a breeze, will be using Network Capital for all my house needs. Thank you so much.

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    Verified purchase
    StaffFollow-Through

    Reviewed Jan. 26, 2023

    Had an easy time going through the process of refinancing, my mortgage, and being able to pay off some of my debt. Chris did an amazing job and consistently followed through any time I had questions. Sarah and Ryan also were great and helped me a lot with questions and information that was needed.

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    Verified purchase
    TransparencyCommunication

    Reviewed Jan. 26, 2023

    Jedd ** And his crew really made this experience easy. They kept me updated step-by-step. Everything went as smooth as it can possibly go. I would definitely refer Jed and his team to anyone looking to refi or purchase a new property. Thank you.

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    Verified purchase
    Staff

    Reviewed Jan. 18, 2023

    I had a great experience with them. I couldn't ask for better help. The application process was simple and easy. The rep was excellent. She stayed with us through the whole thing. I was very pleased.

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    Verified purchase

    Reviewed Dec. 20, 2022

    Without Justin ** we wouldn’t have gotten funded. We tried to get funding with about a dozen other lenders before trying Network Capital. Sarah ** was also very good at her job and without her contribution we couldn’t have got it done. I’ll be forever grateful for these two people. Thank you.

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    Customer ServicePunctuality & SpeedStaffBillingLoan ProcessTransparencyHonesty & Transparency

    Reviewed Dec. 18, 2022

    I was going through other lenders to get a cash out refinance of a rental property but I felt that they were not being honest with me and it turned out that I was right. It really wasn't something that would require intervention with a lawyer but nevertheless, you want truthfulness and transparency with a lender. But I did get a phone call from Drake ** from Network Capital and he really took care of me along with Craigneisha **. The process was fast and flawless and most importantly, they were 100% transparent!! I would most definitely do business with them again. But there was one glitch that I wish Network Capital could remedy. For me to get the loan I had to pay off some creditors which was no problem but I wish that Network Capital would pay them off instead of sending me a check to send to my creditors to pay off the balance.

    One creditor claim that they did not receive the payment and I went to collections. I received the typical nasty grams and was constantly being harassed even though I told them that I sent the check. And I even sent them a copy of the cancelled check that I got from Network Capital. The issue was finally resolved but after some headache. Even with that hiccup though, I really liked the attention I received from Drake and Craigneisha, and will seek them out again whenever I plan to refinance or get a loan!!

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    Customer ServiceCoveragePunctuality & SpeedTransparency

    Reviewed Dec. 13, 2022

    Updated on 01/19/2023: I did a refinance with Network Capital Funding and the process was good. It took two or three weeks and it was fast. The only thing they can improve on would be when it comes down to insurance.

    Original Review: Worked with Daniel, and his crew. Process worked perfect, very happy with process. Recommend your company to anyone needing assistance. Very timely in response, and what actual paperwork was needed to complete process, Like I said, very good process, no stress.

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    Customer ServiceStaffTransparency

    Reviewed Nov. 22, 2022

    We refinanced our home with Network Capital after being turned down from two other companies who declined to work with manufactured homes. We were discouraged and concerned about finances until we talked with Christopher **, our processor. Chris was very personable, supportive, and made you feel comfortable. (Like family.) We worked with a special team including Kelly ** and Sarah **; they made the process as stress free as possible and in a short time period. We were impressed with such little paperwork and time on our end. The email and phone communications were consistent and included updates on the progress of the refinance. We truly recommend considering this company to help with your needs!

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    StaffRates

    Reviewed Nov. 20, 2022

    The application process took around a month which was a great timeframe for me. Everyone who helped me was terrific. Spencer, the guy who really assisted me, was top-notch. The rate I got was fair. It was a great experience.

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    Loan Process

    Reviewed Nov. 18, 2022

    Chris YOU ARE THE MAN! Thank you for your steadfast commitment to getting this loan done. Without you and Kathleen this would have never been achieved. Your patience and determination is beyond belief. Thank you both and best wishes for your continued success.

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    Customer ServiceMaintenanceStaffRates

    Reviewed Nov. 6, 2022

    I called Network Capital Funding and the individual I ended up with was Joseph. He was so kind and so persuasive to assure me that he could get things done. There was a problem that was existing with me being on a deed with my husband but not the mortgage. Joseph was better than a typical person who I was paying money to and he knew his job. If he didn't know what he was doing, he reached out to the proper party to find out because I would not work with them until he was able to clarify several things.

    One thing he had to clear off for me was by me being on the deed and not the mortgage, would they still be able to assist me? He checked with whomever it was and said yes. I was denied three to four times by other entities that said the same thing. Joseph said, "No, ma'am. We are our own entities, we don't have a third party to help. We lend our own money." I asked, "Who's your underwriter to make sure that they are gonna approve this? This is my credit score. If y'all can work with it, let me know." He said they would still have to pull it, but it sounded pretty good because my credit score showed 7 something. But then as they pulled it under whatever mark, it was 680 something.

    I also told Joseph that on my credit report, it said I owned a timeshare. But I got rid of that several years ago. He checked into it and talked to someone. They said it was not a problem. Network Capital could still work with me. My credit was good too. Joseph worked very diligently and the process took less than 45 days. Joseph was very good at what he does. He knows how to get to the source, comes back, and works with the clients. I do not like the rate but I needed to get out of that bad assumed mortgage that I took on that was once my husband's. Network Capital on the whole has been pretty good so far.

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    Customer ServiceStaffRates

    Reviewed Nov. 5, 2022

    My experience was efficient, effective and very professional. Their agent gave us documents to show what he was proposing as opposed to just telling me what it is and me hoping they're telling the truth. The process was seamless. Everything they proposed to delivery, they did in a timely manner. The only thing was, there were a lot of documents to physically sign at closing. We had a 200-page closing document so if they can find a way to streamline that, that will be perfect.

    Other than that, my rep Eddie knew exactly what we were looking to do and gave us information based on our individual need. It wasn't just a blanket proposal as far as the rates, terms and what we needed for cash out. He customized it for us. They answered all of our questions immediately. They went so far as to do conference calls with a couple of the creditors required and advance notices for pay off. I've never been with a lender that went to that extent to make sure that the client was happy and got what they needed. I'm looking forward to being a repeat customer with them. Working with them has allowed us to do what we needed to do in our home, and to get the cash out we needed to make some remodeling projects possible.

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    Punctuality & Speed

    Reviewed Nov. 2, 2022

    The process with Network Capital went extremely fast. It started at the end of September and I signed the papers on the 4th of October. Everything was supposed to have been done by the 11th. They did a great job.

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    Sales & MarketingLoan ProcessHonesty & Transparency

    Reviewed Oct. 21, 2022

    The guy I was dealing with at Network Capital was good. He worked well with me. His people worked well. They asked questions that were appropriate. We had a short sale a little over four years ago. It created a problem in getting a standardized type FHA loan in there, you have to be at four years out. It affects the credit. But it was fine. They worked with us on it. They did a good job. They were honest. However, I was not overly happy and thrilled with the underwriter coming up with different things at different points in time.

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    Customer ServiceHonesty & Transparency

    Reviewed Oct. 19, 2022

    I enjoy talking to both you and Tracy about the refinancing of our home. You both were intelligent with letting me know that refinancing was the best thing for me to do. When we talked on the phone I believed you were being honest and enjoyed talking to you both and will again in the future, Thank you both

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    Customer Service

    Reviewed Oct. 19, 2022

    The communication was great. I had access to the person that was assigned to me. We texted and we spoke on the phone. The individual was from the West Coast but I had access till well in the night, which was really good for me. Also, the application was easy, up until we had to get a notary. Everything was smooth sailing on their side but the third party who did the notary delayed us about three days.

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    Customer ServiceStaffRates

    Reviewed Oct. 18, 2022

    The communication with their reps was very good. It was always on top of it. Everybody was also super friendly and helpful. I would have liked a better rate, but it is what it is because of the way the market's going.

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    Customer ServiceStaff

    Reviewed Oct. 14, 2022

    Calls 5+ times a day. When asked to stop they laugh and increase. Management was no help. Talked over me. Would not take complaint serious. I have no need for mortgage. 619-912-9960 was the number. I have made complaints to FTC and BBB.

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    Punctuality & SpeedStaffRates

    Reviewed Oct. 6, 2022

    Working with them was wonderful. They were very thorough and fast. The process. was fairly easy. The rate was high but they were the easiest and nicest place to refinance.

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    Punctuality & SpeedStaff

    Reviewed Oct. 5, 2022

    I did a refinance and pulled money out. Network Capital Funding Corporation was willing to work with me. It made what I was doing very easy, simple and fast. The rep was professional and very approachable. He would answer questions if needed.

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    Rates

    Reviewed Oct. 3, 2022

    Overall great experience. We did have a few bumps in the road which all did work themself out. I would rate Drake and Sarah B 5 stars and I would recommend to a family member or friend. The roof looks great.

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    Staff

    Reviewed Sept. 27, 2022

    From the start, Mr ** was great. Both professional & personal! Drake was the most attentive, most responsive refinance rep I have ever encountered. He truly made me feel like driving to California, just to have a beer. The team concept between drake, Ms **, and all others was clearly superior to other refinance institutions I have dealt with. I have friends starting this journey towards a VA refinance & it will be my pleasure encouraging them to seek the expertise of Mr. **. Godspeed Drake.

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    Customer ServiceTechPricePunctuality & SpeedStaffRates

    Reviewed Sept. 25, 2022

    The rep who called me was very personable and down to earth. He shared info, acted interested, gathered the info, and got me answers quickly. The application process was faster than I expected. The rep I worked with promised me that he'd call every Monday at a specific time and he did. He helped if I had a problem or was in the middle of an issue. He worked with a partner who was the underwriter and the two of them partnered pretty well together. They got it all through and managed to get the closing rate for my house. The only thing that was odd to me was right afterward, I immediately got pushed to Wells Fargo.

    Also, I was not crazy about the appraiser they sent out. Their appraiser valued the property $30,000 less than another appraiser who has been there twice. That was a rather surprising thing. And they wanted me to give them what the rental values are. They said that usually, short term rental is three times the regular rental value. It tends to be closer to two times because there are so many people entering into it pricing it down. There was some confusion about that. Other than those, the whole thing went off without a hitch.

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    Customer ServicePunctuality & SpeedStaffLoan ProcessRates

    Reviewed Sept. 23, 2022

    I needed some cash out for remodeling purposes. Initially, the rep from Capital Network called. It was easy to get a hold of them. But as the process went along, it got harder and harder to get ahold of them as the loan was getting funded. That was the only issue I really had. Also, I was constantly getting calls from them and it was always a different phone number. I was trying to figure out who I had to call. Some numbers were personal and some were company numbers. Overall, things were fine. Network Capital was quick and the process was simple. I rates I got were comparable to the average.

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    Customer ServicePunctuality & SpeedStaffLoan ProcessRates

    Reviewed Sept. 22, 2022

    Justin from National Capital Funding cold called me and at the time, I was not interested in refinancing. He kept an eye on the interest rates and when they dropped, he thought it would be a better fit for me and called me back. We went forward then and he was very helpful to get all my paperwork to them so that they could do their part of the process. The process went very quickly and they stayed in continuous contact with me until the loan process was finished.

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    Customer ServicePunctuality & SpeedStaffBillingRates

    Reviewed Sept. 21, 2022

    The rep who helped me was Edwin and he was very patient. We went on with the paperwork and as time went on, he was very nice in asking me for what he needed. He checked to make sure that I could get it to him and when I gave it to him, he got back to me if it was correct or if there was something else that he needed. He did not leave me out there hanging and he never once made me feel uncomfortable. I would recommend him to anybody because he took his time and he explained what he was doing. And my credit wasn't good and he got me down to a 5.

    Toward the end, though, I talked to a lady who tried to take me too fast. She was a fast talker and I couldn't understand. I wasn't satisfied with that and I let everyone know that I'm in an uncomfortable spot because it was nowhere where it was like Edwin was. I wasn’t expecting everybody to be the same, but at least give me time to talk to ask questions. Also, they were gonna send me all my paperwork but they were using my physical address and that wouldn't go into my P.O. Box. I wasn't getting any of my payment statements. They were supposed to take care of that and I'm sure that by the next time, all of that will be through. Other than those, l would recommend them to anyone that wants to talk about purchasing a home and I would come back again if the interest rates would drop a little bit more.

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    StaffLoan Process

    Reviewed Sept. 16, 2022

    We recently closed on a refinance loan on our home. We dealt primarily with Yierfan ** throughout the process. We found him to be totally professional, as well as knowledge of the product he was selling. He also expedited the loan process which was, to his credit, completed much sooner than we expected based on other refinances we have participated in. Thanks Yierfan, great job! John & Kathy **

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    Punctuality & SpeedStaffLoan Process

    Reviewed Sept. 10, 2022

    I met Chris a year ago when I was trying to refinance my home. I’ve had a few challenges with my credit and my previous lender which made getting a loan a little difficult. Chris in the beginning was very kind, professional and I felt right away like I knew him. He encouraged me and gave me ideas on how I can improve my credit score. Throughout the last year, he would check on me to see how I was doing. This gave me confidence to keep going. This was the first time I ever refinanced my house and I knew Chris was the guy who would make it happen.

    Well after a year it happened. I was able to refinance and get some money out. It was an amazing feeling to get it done. I couldn’t have done it without him. I am so appreciative and grateful for him. I hope to continue to work with him later down the road. I was also introduced to Sang ** and he got me over the finish line. Sang was also very professional. I was very impressed with the team that handled my account. If I have any other home needs I plan to contact Network Capital. Thank you.

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    Punctuality & SpeedStaff

    Reviewed Sept. 10, 2022

    It’s great to work with Network Capital. Everything is seamless from the time that it starts and the process goes quickly all the way up to closing. It’s usually a team that you work with. They’ll start out with the original representative then it goes off to the financing guy. It’s a team effort even all the way to the notary that comes to the house. There is a benefit to having worked with Network Capital before and knowing that if I qualified for the type of program that I was looking for, whoever I was working with would confirm that and they would take care of me. I’m very pleased.

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    PriceStaffRates

    Reviewed Sept. 9, 2022

    I got a quote from Network Capital and they were helpful and answered all the questions I needed. Their rep was really friendly and very professional. I liked that. I only wish they had lower interest rates.

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    StaffBillingRates

    Reviewed Sept. 3, 2022

    The application process was great. The reps walked us through it. They have put us in such a better and more stable financial situation. The mortgage monthly payment actually went up by only about $20. All of our credit card debt and our federal taxes are paid. The interest is so much better and they made sure we had some cash left over.

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    StaffLoan Process

    Reviewed Sept. 3, 2022

    I just want Thank You & Your Network Capital team, Mellisa, and the others behind the scene. Associates who helped fund this mortgage loan especially you "Jake". You kept us informed all through the process making it less stressful knowing we were moving forward and ultimately you got us to the promise land. Thanks Again Jake, for your all Help.

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    Staff

    Reviewed Sept. 2, 2022

    It was a pleasure working with Yierfan ** and Jayne **. They were both helpful, courteous, patience. They treated me special like I was the only client. I would not hesitate to recommend friends and family members to them. Keep up the good works guys. See you at the top.

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    Randal increased rating by 3 stars.
    StaffRates
    After a positive interaction with Network Capital, Randal increased their star rating.

    Reviewed Sept. 1, 2022

    It was terrible accumulating all the documents necessary. Every time I do it, I swear I'm never doing it again ‘cause it's so irritating. The people I worked with were very helpful but they could provide more help with the process. Also, I'd like the rate to be lower but it's okay.

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    PricePunctuality & SpeedStaff

    Reviewed Aug. 24, 2022

    I had been working with a couple, and I was having issues with the appraisal. The person I was working with said they could handle that. My house is worth $4 million and I was only looking for 200,000. We didn't owe any money on the house. The first company was sticking up for the stupid appraisal. But Network Capital was able to deal with the appraisal issue and got it through. The rep with Network Capital was great. We got along well. He got it done. We did it very quickly.

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    Customer ServiceStaffRates

    Reviewed Aug. 23, 2022

    Justin was amazing. I liked him. I wasn't happy with the rate but we know what kind of market we're in and at this point, I didn't have a choice. Justin said that at some point, once the market goes back to a good rate, he'll contact us to do a refi with a lower interest rate.

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    Customer ServicePunctuality & SpeedStaffBilling

    Reviewed Aug. 22, 2022

    I'm so grateful to Network Capital and I would recommend them. They're a lifesaver. I needed a cash out mortgage to pay off my credit cards and they did more than that for me. Chris and Alexa were the best people I've ever worked with in a situation like this. They were knowledgeable of every aspect of it. They were prompt. They answered all my questions and came right back to me. They gave me their personal cell phone numbers. I was able to get ahold of them anytime I wanted to.

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    StaffLoan ProcessCommunication

    Reviewed Aug. 21, 2022

    It was very good with Network Capital. I needed teamwork because nobody else would help me and Network Capital did. They kept in contact with me. We worked out any problems I had and sometimes they would tell me where I could find my answers. The only thing that bothered me was the fact that they sold my loan to another mortgage company. Nobody told me they were going to do that.

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    Customer ServicePriceStaffBillingLoan ProcessRates

    Reviewed Aug. 20, 2022

    The guy, Sebastian, was good. He convinced me to try to go with Network Capital Funding. When he talked to me about it, he explained to me how they were gonna do this and that. I took his advice and gave him the information that he needed to get the loan processed. He did most of the preliminary paperwork. Everything went like clockwork and on time. I had tried to get a loan through a different agency. I had just started a job so they told me to come back in another six months and do it again. It was like jumping through hoops at a dog training show. Every two or three days, they would call me, and they would want more crap that I'd have to do. I'm a long-haul truck driver and it got to be tiresome. Then they denied me anyway. The first time I tried to get the mortgage, the rate was 2.25%. After I got with Network Capital, it went all the way up to 5.1. I lost almost three and a half points, messing around with the other company.

    Network Capital Funding said there were no fees but they charged about $6,000 for the closing costs which was a little bit much. That's not counting the extra money for the title searches and all the other kind of legal stuff that's normally on there. I recommended them to another friend of mine that was trying to get a mortgage. He went ahead and used them and they did the same thing on him. They charged him an extra $3,000 on closing costs. Also, as soon as I got my mortgage, they transferred it to PennyMac. I would probably recommend Network Capital Funding again to somebody else, but I would give them the information that I know now that they're probably gonna sell your mortgage before they ever get a payment and that to watch out for the fees that they're gonna charge.

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    Customer Service

    Reviewed Aug. 19, 2022

    Both parties - the one that started and then the one that finished it - kept in communication with me the whole time. It was really good and easy. I was happy with the service and the whole process.

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    Customer ServicePunctuality & Speed

    Reviewed Aug. 18, 2022

    The process with Network Capital was good. Most of it was done over the phone. They sent me whatever I need to get done and whatever I need to send to them and I tried to get them as quick as possible.

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    StaffLoan Process

    Reviewed Aug. 17, 2022

    Drake ** did an outstanding job working on my loan. We had several hurdles to get over. He was so patient and kind with me. I could not have done this without his help. I am so thankful for the way he helped me do what I needed to. I am not very computer smart and he led me through it all. He is a asset to your company. Thank you Drake **.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Aug. 17, 2022

    Everything went really well. Paul set everything up for me. We ran into a couple of issues with both my jobs, but after figuring all of that out and waiting on them to respond to everything, the process took a month. Also, communication was really great because I had Paul and Jane. Without those two people, I don't think it would have gone as smoothly as it did. It was them putting as much effort as they did into everything. It really helped out.

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    Staff

    Reviewed Aug. 16, 2022

    Network Capital is perfect. They were helpful throughout the process. I'd would work with Network Capital again to buy another house.

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    Customer ServiceRefunds & Payouts

    Reviewed Aug. 5, 2022

    I really enjoyed working with Network Capital. Edwin was my first guy. He gave me a call and I decided to work with him. He walked me through a lot of things that I needed to be walked through and he made sure he would answer the phone night and day. But when the process went to the closing side, they issued me cashier's checks for the companies I was paying off instead of directly sending them to the companies and I didn't like that. I had to do all that legwork to get them all this information, then I ended up mailing in the checks, and that was nerve-racking. One of the companies was Chase which I had problems with and it took me a month to get them paid.

    The other thing is, when I called back to tell the guy in the closing area, he was no longer with the company. So, I called Edwin and he got right on it. He found me the person I needed to talk to, a higher up, and she got me situated, and got it all worked out. In the end, the house appraised for a lot more than what I paid for it, so I was able to pull out some money. And between COVID and getting laid off at my job, we needed some money.

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    Reviewed Aug. 4, 2022

    I spoke to Mario and he made the process so much easier than dealing with TexasLending. Network Capital was much easier to deal with. I provided everything to them, uploaded it, and sent it to them. They needed a couple of little things that I sent additionally to them and then I got a closing date. The lady was super experienced and she wasn't young. She had been in the business a long time. It took about an hour to do the whole closing and then everything was funded.

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    Reviewed Aug. 3, 2022

    Everything was perfectly fine. Everybody there was so lovely.

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    Customer ServiceRefunds & PayoutsStaffBillingLoan ProcessHonesty & Transparency

    Reviewed Aug. 2, 2022

    It took Network Capital a while to get me approved to get my equity for my home. I told them in the beginning that I needed a rush on this because my wife's kids were kicking me out of the house. I had to be out by July 31st. They said it shouldn't take that long. This was the middle of June and I didn't receive a check until the 22nd of July. Then I called them and told them I would like to get a loan now so I could buy a home. That took a couple of weeks to get that together. They said they could only give me a $100,000 loan. I feel that I spilled out my blood and guts to them and gave them all the information. I showed them that I was not lying to them. I showed them all my bills are paid up except for the house I own in Lincoln Park that I took equity out so I could have money to put down for a down payment.

    There is nothing out there for 100,000. I asked if they could give me at least 20,000 more. They said they couldn't. At the time, the house payment was 851. They were giving me 920. I'm the one borrowing the money so I feel I should put in $30 or $45. They said they got to mark it down as a debt. But I have no debt and no credit cards. They're nice people but I wish things would move a little bit faster and I could get a little bit more help. They answered my questions and whenever I call, they call me back within an hour, but they don't go out of their way to make an effort to help me.

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    Customer ServiceTechPriceStaffLoan Process

    Reviewed Aug. 1, 2022

    The person that was handling my refi, Teddy, was amazing. We had some bumps in the road, but he was on top of everything. Initially, Network Capital Funding contacted me, and we talked for an hour. When things made sense, then we started the process. There was a young girl who does all the financing and goes through the loan. Teddy set everything up and got all my stuff prequalified, then we went through another lady. This was Alexa, and Teddy and I were upset about her, ‘cause she delayed a lot of stuff at the end.

    I was going through a credit repair company, and I told them to stop, because in an FHA loan, I can't have disputes. Every week, the dispute was popping up, which was hindering the loan, and every time we pulled credit, it’d go down. After a certain amount of time, Alexa stopped caring. When I tried to reach out to let her know where I was at as far as getting everything resolved, no phone calls. She wouldn't return texts. Until finally, when I got to the point where my credit was back where I need it to be, I called Teddy. “Hey, I think we're in a good spot.” He said, “Let me get on it. Have you heard from her?” I said, “Teddy, she stopped answering for about a month when I was trying to get in touch with her.” Teddy took it to her supervisor and his supervisor.

    We were having issues getting funded, ‘cause I go through a credit union, and most credit unions have to go to a federal credit union to do their wire transfer. Alexa delayed my mortgage, and I don't ever want her on any of my stuff that I do with Network Capital again. I ended up having to dish out more money to pay everything off than if she would have got it done before the deadline, which she had all the chances. We had deadlines to pay off cars, mortgage, the other mortgage, and it went over that deadline by four days. So, I had to get renewed payoffs, and I got them within one day. Alexa didn't start doing the last couple payoffs till that Monday, and I got everything done on a Friday. I did her job pretty much.

    On the other hand, Teddy cared. You can tell who's who and who's fake, and Teddy was a genuine person. When we thought things weren't gonna go through, he said, “Dude, we're gonna get it done. Might take a little longer, but I will get you where you need to go.” This gentleman didn't come out with a client. He came out with a friend. He is gonna be doing my next refi next year to get me out of an FHA loan. I won’t use nobody else. Whoever hired Teddy made a good call. If we had more people like Teddy, it’d make everybody's life easier.

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    Punctuality & SpeedStaffRates

    Reviewed July 26, 2022

    I talked to Network Capital Funding Corporation and we got it done. It was simple. I got it done two weeks. Once we kicked it off, it was quick. The rep sounded young, but he seemed to be on the ball. And if he knew something, he got right back to me. He had a lot of knowledge, but he wasn't afraid to dig for some. Network Capital Funding could've given me a better interest rate. I locked in and it stayed there. But it seemed to be a good, smooth operation as far as my business with them went.

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    Staff

    Reviewed July 22, 2022

    Thank you so much to Jordan And Joseph for all their help. I know my circumstances were a little different but they made the process so much easier. They were always available for all my questions and I appreciate everything they did for my family!

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    Customer Service

    Reviewed July 21, 2022

    The experience overall was very good with Network Capital. They were very attentive, had great customer service, and when you call, somebody does something. The application process was easy, too.

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    Customer ServiceRates

    Reviewed July 20, 2022

    I got a call from Justin and he was awesome with any type of issue that I had going forward with the process. At one point, he wanted my Social Security number and I said, "I really won't give that out." I said, "You give me your number and I will call you." When I called, I didn't get him, but I got someone else who transferred me to him. This way, I knew that they were from Network Capital. At that point, I did release my number and everything went very smoothly. Justin was very forthcoming. He made me feel like he was my son talking to me. The rate is a little higher than what I previously was paying including the interest, but at this time, it was the lowest interest that I could get. So, that was really good. I would highly recommend Network Capital to anyone.

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    Punctuality & SpeedStaffRates

    Reviewed July 19, 2022

    I am very satisfied with how swiftly Network Capital handled the refinancing of my mortgage. Android * and Kathleen ** diligent, kept communcation professional and timely to fit in my busy schedule. They were also patient enough to attend to all my needs and concerns in the process. I recommend this company with very high ratings, and thank these two representatives for a job well done.

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    TechPricePunctuality & SpeedStaffLoan Process

    Reviewed July 19, 2022

    Working with Network Capital was very good. I had been contacted by another lending agency and I told them what I would like as far as money out of the refinance. They gave me the same loan that I was getting from Network Capital. I wanted $40,000 approximately out. That's the only reason I was refinancing. They did all their paperwork and the cost of getting the loan came out where I would get about 33,000 out. I was then contacted by Network about midpoint in my discussions with the other company and they did the same loan amount and I ended up with $40,000 approximately. They were very prompt about things. They're very professional. I enjoyed dealing with them. They did their homework as far as whether or not we qualified and the house qualified. They determined they didn't even need an appraisal. They did the paperwork and it all came out right.

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    Customer ServiceStaff

    Reviewed July 11, 2022

    When I went in the house and I looked at the phone, it said telemarketer, and I called Network Capital Funding Corporation out on it. I said, "Well, I don't know if I want to talk to you. You're a telemarketer." The rep explained to me how that process went and we formed a relationship. Our credit score was bad and Network Capital Funding Corporation was able to help us. It was a very good experience.

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    Punctuality & SpeedStaff

    Reviewed July 2, 2022

    Everything went good and smoothly with the application. The process was easy and it went quick. I've never gone through something so quick and smooth. Also, I was comfortable with the rep I worked with.

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    Transparency

    Reviewed July 1, 2022

    That's great news, Ivy. You and Isaiah have made this process nearly painless, kept me fully updated, and answered all my questions. I am totally satisfied that I made the correct decision by using your company/services to handle my re-fi. I have really enjoyed working with you. All the best, and thanks for all you do.

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    Customer ServiceBillingRates

    Reviewed June 26, 2022

    I would tell any and every one about Network Capital Funding The people there was differently true to their words They called to make sure of all my paperwork was in order. And what papers I needed to complete my transactions Before disclosure. Everything was gone over step by step - interest rate, what my monthly payments. I can call Muhammad ** even after everything was completed.

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    StaffLoan Process

    Reviewed June 24, 2022

    Zachary ** is the most knowledgeable, kind, patient, and helpful mortgage loan officer I have ever met. This was my first-time using Network Capital for my refinance. And I felt like I was his only client. As a real estate investor, I have purchased and refinanced several properties over the years. The process is often very tedious and exhausting. The constant document request and verifications can often be so nerve-racking. To be specific, I was not expecting the refinance to be successful, But Zachary ** and Travis ** and the entire team were so helpful, knowledgeable, and consistent in moving the process along smoothly.

    Zachary told me that this will be a lifelong relationship, and amazingly enough, I believe him. I will be contacting him for the many future purchases and refinances I have planned. I will also refer him to my investor friends and family so that he will continue to be a great asset to Network Capital Funding Corporation. Keep up the Great work Zachary!!!!

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    Customer ServiceStaffRates

    Reviewed June 23, 2022

    Chris ** was absolutely the best agent I have ever had the pleasure of conducting business with. He was always kind, very informative and always made me feel important. He did a great job of returning calls and never left me hanging and wondering. I fully believe he deserves his 5 star rating as my transaction closed with me being totally happy that I chose Network Capital. Thank you, Candace **.

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    Customer ServicePunctuality & SpeedBillingLoan ProcessRates

    Reviewed June 23, 2022

    I received a call from Network Capital letting me know about an opportunity in reference to mortgage rates being very low. They saw that I was at a current different interest rate and they asked me if there was an opportunity. I said yes. I wouldn't mind doing it as long as I can keep some of my terms. My spouse is the veteran of this loan. When talking with her and seeing some of the options that were available, we had to jump on that.

    The process was very streamlined. Never have I experienced a loan that took the process as quickly as they did. I was able to refinance the current mortgage that I had to a lower interest rate. Network Capital was able to save me at least $300 in my payment. I have them as my number one lender. When the market gets better, I will be recommending them.

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    Honesty & Transparency

    Reviewed June 22, 2022

    I was very frustrated while trying to complete the refinance process. Mr. Saad ** walked me through each step that I needed to complete. I can honestly say because I was able to work with such a great person as Mr. Saad ** I’d refer Network Capital to anyone who is looking to refinance.

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    Customer ServiceStaffLoan ProcessHonesty & Transparency

    Reviewed June 21, 2022

    Chris is by far the most knowledgeable, professional, and honest mortgage banker I have ever worked with. He is very through, and his diligence is outstanding. He went out of his way to make sure I received the best possible loan refinance. He was always available and responded almost immediately each time I reached out to him with any questions and/or concerns. I truly felt like I was his only client. I could not have asked for a better experience.

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    Customer ServiceStaffRates

    Reviewed June 20, 2022

    Refinancing or buying houses can be very stressful but Network Capital was on top of it. Also, the communication was pretty reliable. Steve was the person that I was working with and he was very helpful. He was on top of explaining things and working with us to try to get us the rate that we wanted. If he told me he was gonna call me back at 5:00, he called me back. He came in on his days off sometimes to handle a situation that we were dealing with. It was less stressful than most of the other times that I've had to purchase a home or I refinanced and I appreciated that. We've financed several homes and refinanced several times and this was the best experience.

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    Customer ServiceStaff

    Reviewed June 19, 2022

    Network Capital Funding was awesome. I had Nicholas and Marissa. They really knew their stuff. They got down to business. Every time I needed something, I would call Nick. He'd say, “I'm gonna get over to Marissa.” ‘Cause certain things weren’t his area of expertise. But he went in there and found a way for me to make sure I got squared away. Marissa had a whole bunch of people she was working with. But she took time out to help me. In the midst of all her overload, she made sure I was taken care of. I was impressed by that. They did an excellent job.

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    Customer ServicePunctuality & SpeedStaffBillingRates

    Reviewed June 18, 2022

    The rep was awesome and I'm a happy camper. We transferred the number on a credit card and we gave the rep the last four digits of a phone number versus the credit card number. I just called them this afternoon to verify that mistake and I’m waiting on a call now. I hate the rates but it’s not Network Capital’s fault. It’s the government. I got great credit but when the rates go up, they go up.

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    Staff

    Reviewed June 17, 2022

    The Network Capital rep was very friendly and attentive to my needs. I had a bad credit score and I was hesitant about that because so many other places turned me down. He assured me that it was real and he was hands-on. The application process took me a while because I had a lot of different issues that they ran into. But it was wonderful towards the end. Joseph, the one who did the closing, worked with me and calmed me down. He was excellent.

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    Punctuality & SpeedStaffLoan ProcessRates

    Reviewed June 14, 2022

    Network Capital was very quick and efficient. Their whole process was great the way that it is. I spent some time with one girl that helped me get all the stuff together. Then she sent me over to the person that was gonna do the whole loan. They were both fast. The rate was right what I expected.

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    Customer ServiceStaffLoan ProcessRatesHonesty & Transparency

    Reviewed June 11, 2022

    Network Capital's mortgage process was good. I got a refi and everything was done in about three weeks. At the time, I was going back and forth with another company, and my loan officer talked me into going with him, so I did. The rate was a little high, but that's what the market is. But they lied to me. They said that they'd keep my mortgage, but as I closed my mortgage, it was sold off.

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    Customer ServicePriceStaffLoan ProcessRates

    Reviewed June 10, 2022

    Network Capital's reps were on everything and were always accessible. When I had a question, I'd either call or email them, and I got a response back right away. We ended up midway going for a VA loan, so it added some additional requirements, and they went through it every step of the way. They were always accountable, too. Andrew, the overseer, and Danielle who was working with him, were really wonderful to work with. I would tell others to go with Network Capital. I found them easier to deal with my than my local bank, which is locally owned.

    The quote for the interest was good for 30 days and my loan process took about 40 days to complete. But that wasn't Network Capital's fault. At the time, I wasn't really prepared to go through the process because I hadn't been able to find a lender. I’m 73 and I don't have tax returns. But they found out that they weren't going to require a tax return for me, because I'm not required to file and went with it. So, I was running around trying to collect things and trying to get a termite inspection. We've also had several things that we had to do once we added the VA component to the loan, plus we ran into some issues with the water testing. Aside from that, it was right around Christmas and there were so many things going on at that time that it was hard for me to pull everything together. So, the process took a little bit longer.

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    Punctuality & SpeedStaff

    Reviewed June 9, 2022

    Network Capital's process was very easy and quick. Their rep was very knowledgeable and friendly. I appreciated everything they did and I would recommend them.

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    Customer ServiceStaffRates

    Reviewed June 8, 2022

    Network Capital was the first ones to reach out and they said that their offer was the best than any that they had seen overall. The process was really simple and was a lot easier than I thought it was gonna be. It wasn't stressful at all. They had great customer service too. I really like my rep. He was very informative and I like the most that he was always there no matter what. When I had a question, he was very easy to contact and always had the answer. The rate I got all worked out just fine.

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    StaffRates

    Reviewed June 2, 2022

    The rep from Network Capital, George, was super nice and willing to be explanatory because I’ve never done anything like this before. He was really easy to work with, open to me, and willing to tell me everything and anything. The representatives were right there. I was having some problems doing some things online and Erika was willing to jump right on and do it for me. She was like, “Okay, I'm gonna walk you through this process. This is where we're gonna go, this is what we're gonna do. And then you read what that says. And if you agree with it, then you sign that part.” She was a great navigator and a great supporter. As far as the rates and terms, I checked around and found that they were some of the best that I could get with my credit. Give them a shot.

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    Punctuality & SpeedStaffTransparency

    Reviewed June 1, 2022

    If you're looking for a great refinance experience come here and work with Andro ** and Travis **. They are great friendly guys. Updated me daily. Made the whole experience quick and easy. Thanks again guys.

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    Customer ServiceStaffLoan Process

    Reviewed June 1, 2022

    Both Jake ** and Sarah ** were extremely helpful keeping me well informed with each step of my loan process. I have gone thru the loan process for buying or refinancing six times and working with Jake and Sarah has been by far, the most pleasant and expedited the entire process better than all the others. Excellent customer service and professionalism. I would highly recommend them to anyone.

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    Sales & MarketingStaffBillingLoan ProcessRates

    Reviewed May 31, 2022

    Network Capital Funding offered me a rate of 4.1, but once the word gets out that you're looking to refinance, everybody and their brother contacts you. One of them said, “3.87, no points,” and I was actually gonna go to them. I sent it back to the Network Capital Funding rep and said, “Look, can you guys meet on 3.87?” I'm not familiar with mortgages, but I figured the rate is the rate across the board. The rep said, “I'm not sure. But why don't you send me the link? And I'll tell you if it's a legitimate offer. Because a lot of times they'll lowball you to get you to do this, this, and this.” To his credit, he looked at it and said, “That's a great offer. I would go with that if I were you. But just give me a second. Let me talk to my manager and see what we can do.”

    Network Capital Funding met the offer, so I did the exact same thing I was gonna do, but I did it with them. I went with the lower interest rate, 3.87 and for 20 years. They sneak their fees in there through points though, and I get that. The rep was a good guy and it seemed like he wasn't just being a salesperson. We even exchanged personal numbers. He made the process very comfortable.

    My original loan was sold to Network Capital Funding, so a lot of the stuff, they already knew about. I'm an elevator mechanic. I work for the union, and each company has to pay the exact same, but because I changed companies, I had to show a couple of extra W-2s. The process only took a couple of days and the only hiccup I had was with the W-2s. I don't get a paper statement and it went back and forth with the underwriter four times about sending official documents. I had someone else on the loan as well that I wanted off of the loan. I was able to kill two birds with one stone, and they made that seamless. I didn't have any contact with this other person, which was great. However, my loan’s already been sold by them. Didn't even have my first payment.

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    Customer ServicePunctuality & SpeedStaffCommunication

    Reviewed May 30, 2022

    Network Capital called me and it was a nice guy on the phone. They wanted to deal with me. I had had other finance companies but I got very upset because they were giving me a lot of lip. But Network Capital was very patient. They understood. I was very impressed by one guy, Carlo. He put everything together. They put me with somebody but we didn't seem to be able to communicate right. She had no communication skills and was nasty about everything. I felt very uncomfortable with her.

    Carlo called back, and we talked. He was very understanding and approachable. He knows his stuff. I appreciate all he did. Everything went by super fast and everything got taken care of. I was very impressed by the way things were handled. They checked my credits and everything about me. During the whole thing, Carlo held it through. I liked the way that I could talk to him and he didn't make me feel like an idiot. He talked to me like a human being. If it hadn't been for him, I would have never gotten anything done. After the deal was done, he gave me a personal call and said, "I wanna thank you, not for just doing the deal. I have enjoyed our conversations." He didn't have to call me. Nobody else has and said, "Hey, thanks for doing this." But Carlo did. He went way beyond what I thought anybody should do. In the end, Daniel came through for me because Carlo was out of town for business. Daniel helped me out. The first guy, Surgeon, was a good guy too. He was like Carlo.

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    Billing

    Reviewed May 27, 2022

    Everything was very easy ..and very happy... I am proud to be with this company ..another thing is … I want to share is so easy to make a payment..it only take me about …less than a minute…with others was so stress for me to make a payment…Thank you…

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    Customer ServiceStaffBilling

    Reviewed May 21, 2022

    I ended up speaking with Steven from Network Capital. He ran the numbers, showed me the numbers, sent me an email and said, "This is what you would be at. This is what your payment would be. And this is what you'd be looking at." I was looking at getting everything paid off in five to six years. So, he ran it all. He asked me questions. He did everything. He did an amazing job to make sure everything went smoothly. Everything was signed, sealed, and delivered. We were done with the process in two weeks. It was amazing. The only thing that I wish could happen is that I had more time to set up automatic payments.

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    Customer ServiceStaffLoan ProcessFollow-Through

    Reviewed May 20, 2022

    Network Capital's process was excellent. It was professional even though we did not have any face-to-face contact like the bank. They seemed much more streamlined. They did a very nice service. They did send a notary to the house because there are many pages to notarize and to accept with one signature concerning the loan, and that was a surprising service to me. Outside of that, 95% of the time, when I called, someone would pick up the phone right away. So, that was outstanding. Uploading documents was not difficult. When it came time to do the final documentation, which is really where the uploading and signatures were required, the person I was working with was on the phone with me while I was doing that. He took the time to follow through. That was Nicolas. His persistence with me during that process made it a whole lot easier.

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    Staff

    Reviewed May 19, 2022

    Very good experience with this company! They were very patient with me! I’m not good on computer, they helped me every step of the way!! Great experience!! 5 star! I would recommend them to family and friends! They go the extra mile!

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    Customer ServiceStaff

    Reviewed May 19, 2022

    Our experience with Network Capital was absolutely fantastic. My first phone call with Justin ** proved to be one of the very best if not the best call I ever had. He reassured me that this process was going to go smoothly. Well from start to finish our refi was complete in 26 days. Justin was courteous, knowledgeable and very understanding. He did his job with with expertise and he sincerely cared about our needs. My husband and I were so comfortable with this process. We would recommend Network Capital and Justin ** to anyone that needs a mortgage or refi. Thanks so much Justin.

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    Customer ServiceStaff

    Reviewed May 19, 2022

    The two Network Capital reps I worked with, Jessica and Travis, were both marvelous people to work with. If they needed something, they called me and said, “Here's what we need and why,” and we took care of it. They were very knowledgeable, very professional, and answered all my questions first time right away. I’ve used Network Capital twice in the past. John, who I worked with, has been promoted and moved on, so I worked with a new pair, and they were tremendous just like he was. Network Capital has excellent customer-facing attentive people working for them.

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    Staff

    Reviewed May 18, 2022

    This was a great experience. I truly recommend. I am wanting to let people know I had an excellent experience with Network Capital. My agents Trevor ** and Ivy ** were amazing. Very professional and knowledgeable. I totally recommend them.

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    Customer ServicePunctuality & SpeedStaffRates

    Reviewed May 18, 2022

    I put my information online and Network Capital called me back. I talked to Calvin who was the guy that helped me. They asked me a couple of information that they needed and the documents. I started sending everything. The application process, for me, was easy. I was so glad I found Network Capital because I was trying to do it because the interest was so high and I was trying to lower the interest rate. My credit was good but if I was going to Citibank and all that, they always wanna see big numbers here and there. They also do things a little more complicated. With Network Capital, it was easy. I just send my documents and whatever they needed, they email it to me. I sign that and email it back to them.

    In the beginning, the process took a little while because we were waiting to do the 2021 tax return. I got a small business. I had to do the corporation first. Then once I did the corporation, that was what really delayed the application to go with the process because I had to do the 2021 tax return. Otherwise, the process would've been less than a month. Calvin and Liz were the best. They made it easy for me and they would respond to me. Calvin was such a really nice guy. Network Capital was the best experience I ever had.

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    Staff

    Reviewed May 17, 2022

    My experience was wonderful. Maryem and Angela were awesome. their dedication to helping the borrower was outstanding. hope to continue to keep doing business in the future to come definitely. Will let family and friends know about the service at Network Capital. Thank you so much for your time and your help. hope to continue keep doing business with you throughout the future.

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    Contract & TermsPunctuality & SpeedStaffBilling

    Reviewed May 14, 2022

    We were making payments to Mountain West Financial then we got a letter saying that they passed the agreement to Network Capital. We went along with it and did everything. We were very pleased. Paul was really approachable and nice. Victoria was the second person we spoke with and she was also very friendly and communicative. She gave us the information clearly. It was easy to understand what was going on. It was pretty quick.

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    PriceStaffLoan ProcessRates

    Reviewed May 12, 2022

    Network Capital really helped me, so I stuck with them. The application process felt really easy. The person I worked with talked to me almost every day to make sure that everything was going okay and make sure that I knew what was happening. He kept me informed about the whole process. He was really good. The interest rate was a little higher, but that's part of the process and part of our economic stuff. I would have liked to have gotten a lower interest rate but because of my credit score, it wasn't to happen. So, we're hoping that in six months, we'll be able to come back and refinance again.

    Overall, I was impressed with Network Capital. They were so helpful. Even at closing, the person I worked with made sure that everything was there and that we had a person that would come to our home and help us close with a good rate. So, he didn't want us to spend a whole lot of money just to close our loan. He was really good about keeping the prices down and keeping everything where we needed to have them.

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    Staff

    Reviewed May 8, 2022

    It was an extraordinary experience of working with Ivy ** and Benjamin ** during my refinancing and cash out application. They are very experienced, knowledgeable, and efficient, dedicated, hardworking, committed to the timelines and success. Due to urgent needs, I need to close refinancing within 2 to 3 weeks. Ben, Ivy and their team worked long hours with right appraisal company and completed successfully completed the refinancing within 3 weeks. This achievement is unbelievable. I would strongly recommend Ben and Ivy to anyone who wants to have successful refinancing.

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    Customer ServiceStaffLoan Process

    Reviewed May 6, 2022

    We had an amazing and awesome experience with Dayten, Victoria, and Adriana with our loans! They either answered our calls right away or returned our phone calls. They were very patient, forthright, and pleasurable to work with. They fulfilled our needs, and the experience was truly helpful and pleasant. They made promises and kept them. The experience of working with a dynamic team has given us the confidence to return to them whenever a need arises and especially it will as this was our fourth home!!! We believe in real estate and now we have a team to depend on and work with for the future.

    Jerry, Kim and Geneses

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    Customer ServiceStaff

    Reviewed May 6, 2022

    Our experience with Victoria ** & Kevin ** was absolutely outstanding! They were both amazing with assisting us through the process… They both were very professional & knowledgeable in their craft; and should be commended for their commitment to excellent customer service; which well exceeded anything we could have imaged or expected. Great experience!!

    We would certainly recommend family & friends to consider Network Capital for their Mortgage Lending needs… hopefully with the opportunity to work directly with Ms. ** and/or Mr. **.

    Best Regards,

    James & Margo

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    Staff

    Reviewed May 3, 2022

    Network Capital was a good company an I would refer it to others. The refinance took about a month and I was satisfied with that. The rep I worked with was professional and kept me abreast of everything that was going on.

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    Customer ServicePunctuality & SpeedStaffRates

    Reviewed May 1, 2022

    There were little snafus here and there with Capital Network. I get the information and call the person I'm supposed to give it to. I was uninformed that she was out of the office for a couple of days. Come Monday, I called the first person I talked to, which was the broker, and he helped me. He told me what was going on. Everybody was very helpful and nice including the one I was supposed to give the information to. The process was fast and that was the best part. It took less than a month. The interest rate was not really great because I gave up 4.12 to get a 4.25. But overall, I had a great experience.

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    Sales & MarketingRefunds & PayoutsStaffLoan ProcessHonesty & Transparency

    Reviewed April 30, 2022

    The refinance process with Network Capital didn't go smoothly at first. A lot of lies went through during the application process, but it is what it is. The reps had a job to do and they push you to do it and they would tell you anything that you want to hear at the moment. I'm paying out more because I had to take out more. Also, as soon as I got a loan from Network Capital, they sold it. So, it's just a scam. They don't need to lie just to get a sell. You need to tell the truth and people will respect you more. But I wasn't very dissatisfied because Network Capital helped me out in the long run.

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    MaintenanceStaffLoan Process

    Reviewed April 29, 2022

    I started working with Network Capital with Tracey (I can't recall his last name) who eventually stopped working for your firm. Most of my staff that started with Tracey was basically lost somewhere in your system. Ivy ** took over and OMG x 100. She was on it all the time. She kept me online so could get the refinance for my house. Ivy ** did such an amazing job that I would love to find people like her to work for my company. Bravo for Ivy. she worked with me in a very professional manner and I got the news that I got the refinance. I started working with another (Loan Depot) refinance company and I had to pull out because of lack of guiding me throughout the ordeal of refinancing. They kept me jumping from one person to another. Again Ivy ** was the best for me in this refinance ordeal. Thank you very much Ivy **

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    Customer ServicePunctuality & SpeedStaffLoan ProcessRates

    Reviewed April 29, 2022

    I'm not happy with Network Capital. They were great at first, but they suck in the end. I went with another lender because they were stated income. I didn’t have to worry about a job. I went back with Network Capital. When I started with them, I lost my job so I had to go on stated income. Lo and behold, before my rate lock ended, they locked me in right before the freaking rates went up. So, I was able to keep my 4.5%, 30-year fixed and it saved me 300 something bucks a month.

    I lost the job, then I had to lose them and I got another job. I jumped back on board with them. They locked me in. They got me out of Wells Fargo. My dad died, left a property, and Wells Fargo sucked. As soon as I called them and asked for COVID forbearance because my dad died of it, then they put me on the redheaded stepchild list. They're sending us letters like, “Ooh, yeah. If you don't pay, we're gonna take the house.” They were sending letters and mailers every week. They say, “Hey, if you don't pay, foreclosed.” I told them, "It’s not about the pay, it’s about the time." The family is trying to grieve, and the family is trying to figure out what we're going to do. We started paying, but it was too late.

    When I got back on board with Network Capital and we went through with the loan, we paid Wells Fargo off. Everything was great. In the end, they turned around and sold it right back to them. I was like, “Why did you put me with the same people that I just had wars with and I threatened with attorneys? Why?” They were like, “Oh, really, really, sorry. Secondary market.” It's really hypocritical, deceiving, and a stressful market right now. My loan officer was patient and worked with me. I’d recommend the people that Network Capital hires, but I don't recommend the management that manages that company.

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    StaffRates

    Reviewed April 28, 2022

    Network Capital made the application process fairly easy. I'm very happy with the rate and terms. I'd recommend them in a heartbeat. Mostly, the people that I work with there were very courteous and they seemed concerned with any of the problems I had and walked me because I'm not very good with a computer. They walked me right through stuff that I had trouble with. They went out of their way to help me out.

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    StaffRates

    Reviewed April 27, 2022

    We were refinancing with Network Capital, and the rate and terms are as good as they can be. Their reps were pretty good.

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    Punctuality & SpeedStaff

    Reviewed April 26, 2022

    Network Capital sends good people. We were very happy with our rep. She was so quick.

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    Staff

    Reviewed April 25, 2022

    Above and beyond satisfied with the process Jake has given me. Thanks for the opportunity to help my dad with his needs. The first 2 experience I had with them didn't go very good. Jake pick up the ball and ran with it.

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    StaffLoan ProcessRates

    Reviewed April 25, 2022

    The service was tremendous. Network Capital Funding Corporation and Michael ** found opportunities for me that I didn't see. They really helped me financially by helping me secure excellent loans on excellent terms. Their process was extremely efficient too and not time-consuming at all. They really know their business and always seemed to have my interests at heart. I look forward to working with Michael ** and Network Capital Funding for years to come.

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    Customer ServiceStaffTimeliness

    Reviewed April 21, 2022

    Joseph is an excellent employee of Network Capital. He is easy to talk to and very helpful with paperwork. He is knowledgeable and very professional. I'm not really good at computers, and he really helped me a lot. He showed me a step-by-step process. Then, if I have a question, I either call or text or email him, and he responds right away. Working with Network Capital is so easy. Everything is excellent for me.

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    Staff

    Reviewed April 20, 2022

    Both Jacob and Amy were of tremendous help in getting our home refi on a very extremely short timeline. Jacob was always available and able to answer all our. We will be using your services again in the future. Can't tell you how grateful we are for your dedication and kindness. Great working with you!

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    Customer ServicePunctuality & SpeedStaffRates

    Reviewed April 19, 2022

    Working with Network Capital was very quick and everyone was very helpful. We got all the documents together and it was a good experience. The rep made me feel very comfortable speaking with him. So, it was a good beginning. The rates were great so it was the time to do it. There was a little problem with getting the information from the IRS. The refinance would have been a lot faster but that held it up a little bit to a couple of days. The closing was supposed to be a certain date and I didn't hear back. So, I had to call myself to find out this information was holding it up. Once I was given the information and knew what I needed to get, I was able to pull it up and send it through. Everything went well after that. Network Capital was great. From my past experiences, this went smoothly.

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    Customer ServicePunctuality & SpeedTransparency

    Reviewed April 15, 2022

    Great to work with you again as always. You make everything so easy and the process runs so smooth. Great communication and service. Closing was quick and easy. My emails were quick to get a response and we were updated through the entire process.

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    Staff

    Reviewed April 14, 2022

    I had the pleasure of working with Riyadh ** with Network Capital. Riyadh began my refinance process and stayed with me through the entire process. Riyadh was very informative, and the entire process was timely and non-stressful especially for a financial transaction.

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    Rates

    Reviewed April 14, 2022

    Jordan ** did a wonderful job for me. Could not be happier. We had a few hiccups but we prevailed through. I would recommend his team to all other people I know interested in refinancing. It is very difficult to find someone or company that sticks to what they say they will do.

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    Customer ServiceStaffLoan Process

    Reviewed April 14, 2022

    I talked to a couple of different lending companies and made my way into the process before they dropped my case because of having a manufactured home, even though it was something I was upfront with. I filled out the paperwork. I told Network Capital that. But they still went through and tried to help me. I got a phone call while I was at work and talked to Justin for a bit about the fact that I had a manufactured home. And he said, “Oh, no. We can do that.”

    The communication was on point. I had a unique situation as I was looking into doing an FHA loan for my manufactured home. So, it was a newer process for Network Capital. But my team was very communicative, professional, never left me on read. If I had any questions, they got back to me as soon as possible. And if they didn't have an answer for me in the time frame that they said they would, they still reached out and let me know what's going on and why they didn't have that answer. Even with having more stuff to do for my refinance when I bought the house, it was an easier process than when I bought the house. I just had a significantly better experience working with the team at Network Capital than I did with my previous lender. It was a really good experience.

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    Staff

    Reviewed April 13, 2022

    They helped me with everything. They got right to it and made the experience happen. It was all good experience.

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    Customer ServicePunctuality & SpeedStaffTransparency

    Reviewed April 12, 2022

    We started the process with a call to Chris. Chris, was awesome, listened to us..he called every day with a status update, he walked us thru the process and introduced us to Sarah. Sarah was just as thorough and explained every step. We are highly pleased with the quick close. They are both professional and a joy to work with.

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    Customer Service

    Reviewed April 12, 2022

    I got a call from Daniel and he became aware that I was looking for financing. He thought he could get financing for me on a refinance that I was trying to do. So, I gave him a shot at it, and it was successful. Because it was successful on the one refinance, which I was having trouble with from several other lenders, I went ahead and refinanced three properties with Network Capital. It was easy, especially compared with the previous lenders that I've been working with. Very streamlined, much less information acquired than other lenders had been asking for. It was very timely. I was very satisfied with how it went down.

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    Customer ServiceStaff

    Reviewed April 11, 2022

    The service my wife and I received from Network Capital, and in particular, Senior Mortgage Banker Riyadh ** and Closing Processor Vitoria ** was nothing short of outstanding! We are on the east coast and they are on the west coast but that did not stop this team from answering our many questions, no matter the hour. We are so happy we made the call to Network Capital; while Navy Federal and my other credit union were going to take at least 30 days to process mortgage applications, with Network Capital we went from application to closing in 10 days, WOW!

    Thank you,

    Tammy and Barry

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    CoverageStaffLoan ProcessRates

    Reviewed April 11, 2022

    The rate was higher than I wanted because I was already at three-something. But because of the type of loan, I got it taken off that insurance. I couldn't get the lower rate. The percentages that Network Capital could offer was the 4.0. But it was higher than what I was at. Other than that, everything was fine. Everything went according to the time frame as the rep told me it would be. I got the check. It went directly in my account. And I got my statement.

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    Staff

    Reviewed April 10, 2022

    Darlene ** and Michael ** were beyond helpful in the whole process of refinancing my home. They were very polite, helpful, and actually cared about my situation. Great people and made the whole process easier! Without them I would not have went through with the refinancing.

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    Staff

    Reviewed April 4, 2022

    Was very nice experience work with this spectacular team. Thank You guys for all your help, you guys went extra miles to help us to achieve our Goals, and we will recommend family and friends to you guys as well, because you guys are the best of the best.

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    Customer ServiceSales & MarketingStaffLoan Process

    Reviewed April 1, 2022

    At first I was very skeptical of doing a refinance just because of the times that America is in and the way the housing market is today. I had been inquiring of doing a refi for quite a while and I was receiving calls uncontrollably. One day I received a call from Cerise ** from Network Capital and I explained what I wanted to do and she listen to my concerns and she helped me come up with the best solution. I stated that I needed some time to think and I would get back to her in regards to this process. She never pressured me into the loan. She was real attentive and always kept clear communication and returned calls and answered any question that I had never being short of patience and if it was something she was wary of our unsure she referred to her counter partner Hazel ** the loan processor and they got back to me in an timely manner. This is Something that really made my process easy and very pleasurable.

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    Punctuality & Speed

    Reviewed March 31, 2022

    I was very pleased of the services I received with this new refinance. Thanks to, Jake **, Angela ** and Susana ** for their prompt service. The process was simple and easy, I would highly recommend Network Capital for your next refinance.

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    StaffLoan Process

    Reviewed March 31, 2022

    Recently closed on a 30 yr loan with Mr. **. Start to finish inside of 10 days. Unheard of in past, as I recall many loans taking months in prior experiences. Stressful, but this one seamless, and enjoyed the personal and professional manner in way it was handled. Mr. ** patiently guided the process, fully answering questions and offering suggestions to seal the deal. Am a busy self-employed physician, so process was refreshing and unexpected. More than once, he kept his promise to beat the competition. Laudatory that this gentleman displayed so much integrity. I would without reservation recognize the tremendous asset he is as a representative to his employer.

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    Customer ServicePunctuality & SpeedStaffRates

    Reviewed March 30, 2022

    Dennis with Network Capital was fantastic. Not only were they competitive with the rates but got my Refi done in just 7 days. It was an amazingly fast and stress free process. I would recommend to anyone looking to do a Refi to give Dennis a call.

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    Reviewed March 30, 2022

    Thank you so much to your team for all your hard work and support. Although there were a couple bits of hassle with my prior mortgage company, everyone on your team did their part to make sure the transition was as smooth as possible. Thanks again!

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    StaffLoan Process

    Reviewed March 29, 2022

    Jake ** and Anouke ** were our principal contacts throughout the process. They were both knowledgeable, responsive and courteous despite the number of questions we posed. The paperwork was completed within the estimated timeline and the loan closed within 3 business days after that. Thank you.

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    Punctuality & SpeedStaffLoan Process

    Reviewed March 29, 2022

    I would like to start off by saying the process was very fast and easy. The first person I spoke with was Christian ** which he was very friendly and helpful threw the whole process. Christan got us in contact with Victoria ** who got us through the rest of the process with the loan process to Notarizing to closing process and she was a great help through it all. I would like to send our biggest thanks to both of both and thank them for their assistance through the whole process.

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    PricePunctuality & SpeedStaffLoan ProcessHonesty & Transparency

    Reviewed March 29, 2022

    The application process was very easy and quick. They did most of the stuff for me and then I just signed. Eric was my loan officer and he was very patient. He made it easy by explaining ahead of time what was coming my way, and the pros and the cons. The terms were okay. The closing cost was about 6,000, which the rep was honest when I asked about it. It was very straightforward. It was a lot more painless than my previous mortgage.

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    Customer ServiceSales & MarketingPunctuality & SpeedStaffLoan ProcessTransparency

    Reviewed March 27, 2022

    Network Capital's customer service was extremely excellent. It was kind of overboard customer service in a good way. It was meaningfully different than other customer services that I’ve received. I spoke to a live person. They got back to me. They were professional and articulate, and I had a good feeling. I did a refinancing, consolidating some loans into one., and the process was extremely fast, professional, and easy. It was so streamlined and efficient that it made me a little bit leery. Then I kind of did my homework and went behind the scenes, and I realized that it was not a scam. It was efficient. They came to my home to sign the documents. My loan rep was the reason that I went forward with Network Capital. He was extremely articulate and well-informed. He explained things. He was very responsive. He was thorough. He kept me up to date.

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    Reviewed March 25, 2022

    Just refi'ed my home and Neil and Daniel made it all trouble free and a breeze at times. Thank you. They were awesome from beginning to end. They made the whole process seem trouble free and readily answered all my questions.

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    Staff

    Reviewed March 25, 2022

    Angela ** and Zachary were fantastic!! They helped me and my wife Kathrine ** for the refinance of our house in Scottsdale. It was difficult because the previous lender was not releasing the documents that were needed for closing.

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    Customer ServiceStaff

    Reviewed March 23, 2022

    My husband and I just refinanced our house with NETWORK CAPITAL and it was outstanding. Michael ** and Courtney ** were outstanding employees! When I called in with a question(s) they were there to answer every question completely and made me feel safe to have this company refinancing our home. THANK YOU NETWORK CAPITAL and Michael and Courtney. We will be back again for your great service in the future!

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    StaffLoan Process

    Reviewed March 17, 2022

    I appreciate the hard work of Riyadh & Angela ** throughout the loan process. They are both very Patience & understanding if I have concern or issue with the process. I already recommend your company with my family & friends.

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    StaffLoan Process

    Reviewed March 17, 2022

    Angela ** and Dennis ** were very helpful. They kept us informed with every step of the process. They kept in constant contact with us. Would recommend both for anyone looking to refinance their loan. They answered all questions we had concerning our refinancing.

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    Customer ServiceStaff

    Reviewed March 13, 2022

    We had a good experience with Network Capital with respect to the closing process. Communication was excellent. The professionals were kind and helpful, and they set up a smooth process with the closing agent. I would choose to work with them again, should the opportunity arise.

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    Customer ServiceStaffFollow-Through

    Reviewed March 13, 2022

    The first guy I talked to from Network Capital explained the whole process, and it was as he said. Victoria, the last one I dealt with, followed up and did as she promised. What I really enjoyed more than anything else was the fact that all of Network Capital's people do what they said that they would. The appraisal people were good. The notary was also very professional. They made the time to do what I needed to be done within my time because of how I work and how my husband works, and they did everything to facilitate.

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    Customer ServicePunctuality & SpeedLoan Process

    Reviewed March 12, 2022

    I've been looking to refinance my house for 16 months. And Network Capital Funding was ultimately the first one that was able to pull it off. The customer service was great when we finally got to the loan processor. She was fabulous. Asked all the questions, got all the right forms. I'm self-employed, I have investments, don't have a steady stream of income, so it makes it real tough for people to get me qualified, but they did it. Everybody is looking for somebody with a paycheck, because that's the easy one to land on. But when you're self-employed, the paychecks aren't steady. But the money's coming in and still want to get refinanced. Most everybody else I've talked to, they just said, "Call up a lender and they'll make you a loan." I have never, in 40 years, had it be that simple. With Network Capital, it was only 40 days. With a couple of the other companies, I was still in it 90 days later, and they still couldn't get me funded.

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    Customer ServicePricePunctuality & SpeedStaffRates

    Reviewed March 10, 2022

    This was absolutely the fastest and most hassle free refinance I’ve ever done. Sr. banker Sonny ** and Closing Processor Darlene ** were both phenomenal, friendly and helpful. In total, from start to finish the process took about 10 days. Considering the current market, I was still able to lower my interest rate. Would have liked to gone lower but it’s still better. Closing costs were slightly more than I hoped, but again, not overwhelming. Bottom line is, it was a fast, painless process, I lowered my interest rate and managed to pull out the money I needed to finish some home improvements. Exactly what I wanted to do!

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    Customer ServiceStaffLoan ProcessRatesFollow-Through

    Reviewed March 5, 2022

    I applied for a cash out Loan with at least 5 top lenders, Network Capital won my business by giving me the best rate on a 15 year loan 2.625% with just over 1/2 point origination fee and subsequent assistance in closing the Loan timely and as promised, no add ons, or junk fees. No surprises, I would highly recommend

    Dayten ** Senior Loan officer and Trung ** their Loan processor who made it easy to complete the required documentation. Dayten's phone, **.

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    Customer ServicePriceStaffBillingRates

    Reviewed March 4, 2022

    My interest rate was 6.7%. And I wanted my payments lower. Network Capital Funding Corporation worked with me and gave me everything that I needed. Justin would keep in contact with me if I had any questions or concerns. He got back to me in a timely manner and helped me through that. My rate is a lot cheaper than what I paid before. Also, they gave me some cash-out. I paid off the $20,000 car. And my mortgage was lower. So, I was happy with that.

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    Punctuality & SpeedStaffRates

    Reviewed March 1, 2022

    When looking to buy our first house, like everyone we did a lot of research on trying to find the right mortgage broker. We stumbled across Network Capital Funding Corporation and what a blessing it was. It took what can be a very stressful process and made it simple, quick and effective. Kendra ** and AnoukSimone ** were everything we hoped. She walked us through all the process and answered all our questions no matter how simple, complicated or repetitive with the same sincerity and professionalism that you hope for.

    Being first time house buyers we had a lot of questions but she walked us through the whole process and stayed in contact through the whole process. Not only did we get a great rate with a good company but we managed to close in an exceptionally fast time. Kendra ** and her team delivered on everything they promised and we couldn't have been happier. She made herself readily available and we couldn't have asked for a better broker. Highly recommended Mortgage Lender out there. They definitely need more recognition.

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    Staff

    Reviewed March 1, 2022

    Anthony ** and Trung ** did exemplary jobs with our refi. They went out of their way to ensure a successful closing despite my husband being overseas on military business. They were professional, kind and patient. We will work with Network Capital again.

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    Customer ServicePunctuality & Speed

    Reviewed Feb. 24, 2022

    Michael ** and his team truly saved me. His quick response and great people skills made everything smooth. Thanks again for all your hard work, my wife and I look forward to doing business with you in the future.

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    Customer ServicePunctuality & SpeedRates

    Reviewed Feb. 24, 2022

    Dennis ** and Jason were awesome during my refinance process. They both were available to answer any questions I had with getting a lower interest rate. They responded very quickly to my emails and voicemails. I definitely would recommend to a friend.

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    StaffLoan ProcessRatesHonesty & Transparency

    Reviewed Feb. 21, 2022

    They were God sent in my eyes. I describe Darlene ** as my guardian Angel, she helped me bring peace to my life and a new start. I was in such a stress out state with my mortgage issues. Darlene was straight forward and honest which I desperately needed. Someone I could trust and when I tell you she fought for me, she fought for me to get this loan approval. When situations came up she was on top of it and took the time to explain every step which is so rare. Never promise anything but to do her best and she did. So thankful. Jordan ** helped me drop my rate two points and pay off debts so grateful the help to get from under a great amount of stress. An awesome team Darlene ** and Jordan **. They are highly recommended!!!

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    Customer ServicePunctuality & SpeedStaffRates

    Reviewed Feb. 20, 2022

    Network Capital's rates were lower than what I had. I got a refinance from them and at first, they were quick in giving me a call back. I left my information and was told that someone would get back to me. Then, somebody spoke to me and I went through some numbers with them. But after giving him all the information, he said that it would be difficult for me to get a mortgage based on all the information I've given him. Somebody else gave me a call and said that they could work on this mortgage. He went through the numbers and said he felt very good about it. One thing led to the next and I got great results at the end.

    I was working with someone and things were going pretty well. But something happened in the office with COVID and I just didn't hear from him. I waited, emailed and called, but I didn't hear from him. So I called the number on there that they told me to call. Luckily, we had his manager's number on there and he said that he'd take care of it right away. And he did. He got me in touch with another person. So they were quick on it and within a couple of days, everything was back on and going through.

    I have done several mortgages in my lifetime and this is one of the easiest processes. Some of those companies would drag you out, ask you for the same documentation, repeat it again a week or two later, then ask you to give more documentation, and then tell you that they got to check this and that. With Network Capital, there might have been little bumps here and there and the process was not perfect, but it was very smooth compared to a lot of the other companies out there. I've always been extremely scared and nervous when having to go through this kind of a process. It's very strenuous and the amount of paperwork that you have to put together, back and forth, bogs you down. There's never enough paperwork and always they want something else. But working with Network, I'm not as frightened if I have to do it in the future and I wouldn't hesitate to go back to them again.

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    StaffRates

    Reviewed Feb. 19, 2022

    I was working with a girl at Network Capital and when they sent me stuff over, it wasn't what it said. But when I worked with the gal named Dolly, everything was good. We vibed and I liked her. She was knowledgeable and sweet. She listened and she gave advice on other things besides the mortgage. She took the time to go over stuff with me that she didn't have to and I didn't feel like I was inconveniencing her. Aside from that, the rate of the refi that I got was fair and I'm going to use them again for my purchase in another state.

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    Customer ServicePunctuality & SpeedRefunds & PayoutsStaffLoan ProcessHonesty & Transparency

    Reviewed Feb. 18, 2022

    When we were looking to refinance, the gentleman I spoke and worked with was very helpful, honest and straightforward so we felt very comfortable with him and Network Capital. It was painless as far as the application. My credit score was a little low at first so Justin said that we needed to hold off until it was right. I worked on our credit for the last six months or so. The credit got up as far as the score goes. We went back to him. And within a month, we had it funded and done. It was very clear that Justin was working for us, not just trying to close the loan, so it made things easier. We just took his advice and it worked. Network Capital has been very user-friendly. Every time we've called them and we needed something done, it got done in a quick way and efficient way.

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    Customer ServicePunctuality & SpeedCommunication

    Reviewed Feb. 17, 2022

    Network Capital Funding Corporation just called me in January and I decided to go with them. They said it would be quick and fast and they were. I felt like I was their only customer. They always kept me in the loop, always called me. They were always there when I called them, or they were quick to return my phone calls.

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    Customer ServiceRates

    Reviewed Feb. 16, 2022

    I made several inquiries to refinance our rental property. Some were not interested and others were too busy! I heard Network Capital on the radio and called. We had a perfect experience with Network Capital. Turnaround time from my first call to close was 12 days! Everything was flawless and every promise made was met. I highly recommend Network Capital. Thanks Amy and Jordan.

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    Customer ServiceSales & MarketingPricePunctuality & SpeedStaffBillingLoan ProcessRates

    Reviewed Feb. 12, 2022

    Network Capital really did a good job. The person who I contacted with insisted that we kept going when there was sometime that I got frustrated and without his persistence, I would have said never mind. Plus, he borrowed less money than what I asked for. All in all, the persons who took my order and processed them were pretty helpful. The process was easy, too and I was very happy with the rates and terms that I received.

    But I am confused about my payment. Initially, I called my salesperson and asked how come I have not received any payment information as I didn't want them to say that I was in late payment. The following week, I received a payment instruction and I made my first payment online through Wells Fargo. But after I finished the online payment, I received a note from Capital One which indicated that I could do the auto payment. I filled all the information in already and after that, I was sent another letter saying that my loan was sold to Fannie Mae. So, I got three mails with different information and now, I don't know what's going to happen.

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    Customer ServicePunctuality & SpeedStaffRatesTimelinessHonesty & Transparency

    Reviewed Feb. 11, 2022

    The process with Network Capital went very quickly and smoothly. I found this to be the most open and easiest mortgage I ever had next to General Motors mortgage I had many years ago, which I wish they had kept it. Network Capital was the only one that was comparable. They were honest and open. They told me every step of the process, what to expect and when to expect things. They got me the paperwork when they promised. The team they put together to service me were very willing to answer questions and help me out.

    Network Capital delivered what they said they were going to deliver when they said they were going to deliver and in the manner they said they would deliver it. If they said to expect to receive some paperwork the next day or in the next few minutes, it was delivered considering the slowness of email. I didn't have to wait and call them up or wait and see if there was a snafu. If there was any issue, their representatives emailed me or were on the phone with me. There was no delay. Network Capital did a great job. They held on to the 2.75% rate as they promised.

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    PriceStaffRates

    Reviewed Feb. 3, 2022

    Although I had purchased a home only months before, the rate of interest was unacceptable. I was contacted by Network Capital about a re-do. Typically, the closing costs would make a refi unacceptable, however, NC did an extraordinary job and a refi became a reality in a matter of a week! Very professional!

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    Customer ServicePunctuality & SpeedStaffLoan Process

    Reviewed Feb. 3, 2022

    All in all, we're happy with Network Capital. The guy that was helping us, Lawrence, was good at communicating and there was great turnaround time. We had started the process with a different company but they couldn't get it done. Instead of putting my wife and I on title and just my wife on the loan, they kept putting me on it. Lawrence said to do it under my wife's name. We were kind of skeptical but he was able to get it done.

    The only thing is we were kind of unhappy with the payoff amount. We were refinancing the house to get my wife's student loans paid then take on an additional 20,000 in order to half other debts. He said we have so much equity in our house than $20,000. They could do 30,000 to 50,000 because we were in good shape and that we didn't even need an appraisal. But by the time the notary got here, everything was different. They announced that it's 15,000 instead of 20,000. We called him and he said they were looking into it. But if we sent the notary away, we were going to have to wait another month until we could close and we didn't want to push it back. We settled for 15,000 but what we actually got was 14,000. It was $6,000 short of what we were promised. It was kind of a big deal for us. The service element of it was everyone was helpful but when the pen hit the paper, we were kind of disappointed.

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    Customer ServicePunctuality & SpeedStaffLoan Process

    Reviewed Feb. 1, 2022

    Working with Network Capital was a pleasure, I worked with Justin ** in the beginning of the process and Justin was very knowledgeable and so easy to talk to and was there to help me throughout the whole process. Ivy ** was the loan processer of my loan and she too was very knowledgeable and helpful, she kept me informed as to the things I needed to complete on my end and was pleasure to work with, both Ivy and Justin were available and quickly responded to any questions I had.

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    Customer ServicePunctuality & SpeedStaffLoan Process

    Reviewed Feb. 1, 2022

    Ulises Got my loan approved and funded in 2 weeks, fast and very professional. Always just a phone call or email away. The whole Network capital team is awesome. I will be a returning customer for life. Loandepot was sooo slow, I’m glad I got the call from Ulises because I’ve been waiting 2 months and still no answer. So Ulises and network capital is the breath of fresh air I needed.

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    StaffBillingRates

    Reviewed Feb. 1, 2022

    Both Darlene and Dayten were extremely helpful in helping me to refinance at a lower rate giving me a lower monthly payment. They worked with me to help me accomplish that goal and I am very pleased with them. They were very pleasant and respectful and I would highly recommend them to anyone looking to refinance or apply for a mortgage.

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    Customer ServiceStaff

    Reviewed Feb. 1, 2022

    Just completed our re-fi with great banker Dominic ** and processor Ivy **. Dominic spent a lot of time on the phone with my husband and I, answering all of our questions, running scenarios, and laying out the process. He and Ivy were both very responsive and attentive to details. While we have re-financed before, this process was the smoothest and most timely. Every detail was just as explained and even though we presented challenges (problems with remodel of house, delays in returning emails, exhausted from dealing with work and daily life) they were both very patient, calm, and helpful. We got a good deal and are in a better financial position. Very happy with our done deal!

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    Loan Process

    Reviewed Jan. 31, 2022

    Loan refi. This was the fastest and easiest refinance we have ever done. Our loan Processor deserves gold stars. Ivy ** above and beyond to have us get this done in 15 days and that was also an appraisal done.

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    Customer ServicePunctuality & SpeedStaffRates

    Reviewed Jan. 29, 2022

    Everything went really well with Network Capital. They had the best rate and were the easiest to work with. The guy I was working with was very responsive and had a very positive attitude in getting it done. When we were going through the approval process, we're here in Miami, but everything's getting processed through San Diego. We had to wait on the West Coast time. It seemed to take a little bit longer. But, it wasn't that big of a deal.

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    Network Capital Company Information

    Company Name:
    Network Capital
    Company Type:
    Private
    Year Founded:
    2002
    Formerly Named:
    Network Capital Funding Corporation
    Address:
    7700 Irvine Center Drive, 3rd Floor
    City:
    Irvine
    State/Province:
    CA
    Postal Code:
    92618
    Country:
    United States
    Fax:
    8667596008
    Website:
    www.NetworkCapital.net

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