LoanMart Reviews

Don't trust this company. They will take your money and your car, and then charge you so much interest. That is ridiculous and unheard of. They are loan sharks and should be shut down and have no business license, ** customer service and the people working there are idiots. Save your money. Go somewhere else.

I was approved for a loan through LoanMart and OH MY GOD! The run around and laziness and ** they tell you. I spoke to 5 different people and nobody was updated. Let's not talk about lunch everybody’s excuse, 30 min? Nope.. 1 hr? Nope... 2 hrs maybe a response. If you upload docs online, expect 48-72hrs for any funds. Not good for emergency funding. I ask for official copy of their policies because of the stupid excuses and they couldn’t provide it. I asked for a supervisor and I was denied. Completely shady, shaky and unethical.

It was a really easy loan process. All I had to do was get a little personal information and then they got a few things verified. Everything went through so easy. My loan officer was responding to me quickly. Whenever I sent him something to verify, he would respond instantly, so everything went quick. I just went into Walmart and everything went through. This was the easiest loan I've ever done.

The rep was good for me. The application process was good. There was a lot of information. But the people who needed to get a loan just want to make sure you got the right information.

They were pretty thorough in explaining stuff and telling me everything I needed to know and needed to provide and getting things going as fast as possible. Everything was pretty good. They helped me out when in time crunch, it was beneficial.

I paid off the loan and I never received my title back. Now I have to go out of my way to go to the DMV and have the lien removed. I wouldn't recommend them to anyone. Their customer service is absolutely terrible. DON'T USE THIS COMPANY!

It was an easy experience with LoanMart. I just had to fill out some stuff, take pictures of the car and email them. I started the application process in the morning and I had the money in my account by the end of the day. The reps were very helpful and nice. They weren't foreign people. I can understand them.

Every time I called LoanMart, I was able to speak to someone and get the proper information. The only thing is the emails. I got some in my junk folder, but I did not receive all the emails as they were saying I was receiving them. For instance, to get the MoneyGram's information, I had to call in to get the numbers and I still haven't received the email for it, even though they said they sent it three separate times. Aside from that, I had no issues with anything else.

It wasn’t an easy process with LoanMart. I had to go to my local tag office, which is about 20 minutes from my house, to get the title fixed. Because I didn't know that the title had one number different from my address, which was my old address. So that dragged that out for a few days. It was on a Friday and my tag office was closed on Saturdays and Sundays. That following Monday, I finally went to the tag office to get everything done. They ran my credit more than once. After I did that, I tried to contact my loan officer, but it took him a while to respond. Then, when it came time for them to process the loan to my account, they had the information messed up. Someone told me I will get it the same day, but I didn't get it the same day. It was the next day.

I reached out to LoanMart and I got help. It was the best move I could have made. Customer service helped me every step of the way and everything worked out. My rep was very professional and helpful. The process took less than 24 hours. This loan greatly impacted my life because I was in a loan that I had been paying for about 18 months and I was just paying interest on the loan. I paid over $7,000 for this loan that I only borrowed 2,500 on. I was never gonna get out of that loan unless I paid it off in full. I was very satisfied with LoanMart and I would recommend it to friends and family because it worked out for me. I would take another loan once I pay this off if I need it.

I've had a couple of loans with LoanMart, and it's simple and easy. They take a full size photo of the truck then check the VIN. The reps are professional too.

I did the quick walkthrough. We were pre-approved. I said, “Okay. Let me see if I can make this work.” It was midnight and I didn't know what LoanMart's hours were. So, I waited until the next day. They called me. I said, “It's just I want to make sure this is going to work first.” They shocked me on their customer service Quick and honest. They made sure I understood the amount of money it would be a month. They worked with me.

This by far is the absolute worst loan company that a person can use. They do not communicate to you when a major change has taken place with your account status. Although, you may opt to receive calls, text and also email they do not communicate when your account status changes. When you call in and speak to a representative that person provide information. Then when you call back and speak to someone else they're oblivious of what the previous rep communicated. But they communicate on every call that this call is being recorded however, when you ask them to pull the call so that they can review what was communicated by the previous rep that act like that is not a option. They are completely inconsiderate and insensitive to a person going through hardships and other unexpected emergencies in their life.

The process through LoanMart was very simple and it was a very good experience with the reps. Working with LoanMart made things very easy for me.

I wasn't pleased to be taking out a title loan on one of my paid for vehicle, but I was pleased that LoanMart was willing to do it, and everyone has been fairly professional. If I forget about the payment and it's late, they do have a tendency to be a bit pushy with having me postdate or schedule something. But I understand why they would do that because I don't really have the same relationship with them as I did with my other creditors. Also, it’s on me if I forget the call and schedule a payment. Otherwise, they don't really bother me or get on my nerves.

The Application with LoanMart was seamless. They were very on top of it. They called me daily and emailed, too. Their representatives were wonderful. The percentage rate with LoanMart was 60%. With TitleMax, it's 183%. They're terrible. They don't even have fax machines. LoanMart blows them out of the water. I would a hundred percent recommend LoanMart. There was one small thing where they had the wrong routing number for my bank and they sent it somewhere. It took like five days. So, for those five days, I did get it but I paid interest, which was about 8.50 a day. But it's not a big deal and they were great overall.

It was an easy and quick process. Be sure you can keep up those payments and pay your loan off as soon as possible, or else you’re gonna lose your car.

When I first made the call to LoanMart, I told them the exact situation. I said that the title was in my trucking company name, which is my last name and I asked them if they do the loan like that. They said they could. I found out from a guy named Javier that that couldn't happen. At that time, I was already wrapped up into the deal and I had to switch my title out my name. So, that was an inconvenience and it wasn’t too good of an experience. But after that, it was easy. I did the application and sent the pictures in, and I have a clear title. As long as you got the title in your name and not a company name and it's clean, then it's a smooth transaction. LoanMart was by the book. There was just nothing they could do.

The lending process took a couple of days. Every time LoanMart called, they told me I needed to send documents. They told me what to send in at first. And they called, “Oh, now we need this.” But for the most part, it went okay. The customer service was great but the rates could be better. They were a little steep.

Loan Mart is totally cool. I definitely wanna give them their kudos for what they've been doing. I get called randomly all the time and they wanna find out what's going on and what they can do. I'm totally pleased about it. Customer service has been on top of things.

I was told if I made partial payment that they would put off the following month payment, and I wouldn’t have to pay again until March. They told me to call back in February and they would assist me. I was able to come up with the whole payment, and now their saying they didn’t say it. Their coming up with different scenarios and twisted what was told to me around. I wrote down the info and who I talked to each time. They know people are going through hardship and they DON’T CARE. They are money hungry and a selfish company.

They helped me out a lot. The application process was pretty convenient and easy.

Somehow some got access to my information and received a loan from my car. I still possess the title and am now being told car is up for repo. I am trying to handle this with LoanMart but they are unwilling to work with me to get this resolved. I do not know where to turn or go from here.

I ended up going with LoanMart because my grandfather passed in Michigan and we were trying to do a cremation ceremony to get him and fly him back home. I did a title loan and LoanMart was fast and on point. Their rep asked for pictures of the vehicle all the way around as well as the VIN on the driver's door. She wanted the mileage, a picture of the dash, a picture of me with the tag of the car, and a picture of the title initially. They then asked me to send the actual title and income information as well as my proof of residence. I did my light bill.

LoanMart's reps were very helpful and their lending process was somewhat simple and self-explanatory. It didn't even take a day and everything was fair. Working with them impacted my life in a great way in a great time of need.

After paying off the title loan, they never returned my title. I checked with DMV and they are still the Lien holder. I had to call numerous times to find help. I would never deal with this company again.

I got pressured into getting the loan. When I told one of the officers I was thinking about it, he kept messaging me asking “Hey, are you ready to apply, finish submitting the information for your loan offer?” I said I was still gonna think about it and she still contacted me back asking if I was ready to sign. I understand the need to sell, but it was just a little more pushing the envelope farther than I expected. I ended up getting the loan and it's great that I put all the information in, so I got approved for it. I don't like how high the interest rates are as it's 150% interest which is ridiculous. Other than that, the service is okay and it’s a great opportunity.

I spoke with one of the loan agents Ahmad about 30 minutes ago. He was helping me get my loan approval finalized so I went thru verifying all my information (including place of residence, job, ssn # etc.). I also let him know from the beginning of the phone call that I still owed on the car and the estimated amount. He said that wasn't a problem and proceeded to continue finalizing the loan process asking what amount I wanted to borrow and describing the payment terms etc. When we got to the list of what I needed to complete the loan (documents I needed to provide) he stated I needed to have a picture of the vehicle title front and back.

When I talked to people from LoanMart, they seemed very trustworthy. They would sit on the phone with me while I was driving from my house to Walmart to pick up the money. If someone was going to hoodoo you around, they sure aren't gonna sit on the phone with you while you drove there although I felt a little uncomfortable a couple of times because they all asked everything.

LoanMart was efficient and they stayed on top of everything. Their interest rate was good and the loan helped me for what I needed it for.

LoanMart is good and the process is easy. They came up with better rates which is more than 25% savings for me monthly. However, I had an issue when they said the funds would be sent. They weren't sent till two days later. Also, it would make it easier for some people if they could make bi-weekly payments. LoanMart told me they don't allow that. It has to be paid all at once.

I got a loan before with LoanMart and decided to go back with them. It was a very easy process. I did my application, they told me what my pre-approval was, they emailed me and told me what all documents I had to send in, I sent them in, and the process was finished in a day.

The process with LoanMart has been smooth throughout the whole beginning to the end process. The reps have always been easy to talk to and understand and real informative. I've always got calls back when I needed to speak with someone. LoanMart has helped with my credit a lot.

I like the way the loan is set up with LoanMart. Unlike a regular car loan, you can pay towards the principal and get it down quicker than the months they had it set up for. But I got frustrated when I had to go out a second time and I sort of let a little of my frustration out on my rep. I hung up and wasn't gonna even get the loan but he called back and we talked some more. He was really understanding on it.

Loanmart told me I was eligible for a loan and the application process was easy, but what I got wasn't as much as they told me.

I didn't want a hard pull on my credit to get an offer, I'd gotten offers from other companies without it. They seem to train their reps to pressure people into moving forward. The rep I spoke with said the company was very good and felt confident I'd get an offer I wanted so I gambled and went through with it. They offered me a decent loan amount but with 97 PERCENT INTEREST! I told the lady that I'm pretty certain that the interest cap in Florida is 30%. She claims it's legal. Well, I'll be calling the secretary of state and we'll find out for sure because not only is it evil and unconscionable to take advantage of people like that, it is very possibly ILLEGAL. I will be reporting this company to the secretary of state in the state of Florida.

The lady I dealt with, Leslie, was very easy to work with, kind, accommodating, and helpful. I prefer to deal with somebody that I can understand and somebody that can understand me so that when I asked a question, if I asked it off the wall, they understand what I'm saying. Leslie answered every question I had very promptly. She was on top of her job and the process was made so easy that I went with LoanMart and contacted Leslie a second time after I paid off the first loan to do another loan.

LoanMart's reps were always kind, very concerned and very willing to help and they went out of their way.

LoanMart's reps were professional and the whole process took a day to complete. I would have liked if they gave me more feedback and kept in touch more, but other than that, it was easy working with them.

I feel really comfortable talking with the LoanMart rep. He set me straight on a lot of things that I needed to do, let me know about stuff, and he got all over me. When my phone was down and we had a hard time getting through the loan process, he was there. The process was easy to get through. I just had a little bit of trouble at the end there but I finally got that taken care of. I'm totally satisfied.

With LoanMart, I had to present my title, pictures, proof of residency and my income to get approved for the loan. I uploaded them through email. It took 30 days for me to get approved though. It was supposed to be a short process, but it wasn't. I feel like they could have moved a little faster with the loan process. It took me having to call back and reach out to them too much. So, the communication with the loan officer could be a little better.

The application with LoanMart was not hard at all and it only took me maybe 10 minutes to do online. The reps were all super nice, quick and helped me with what I needed. With all the information I had to collect, the process took two business days. It went fast.

The application process took a couple of hours and the rep was good to work with. He was very helpful and patient. Working with LoanMart has helped a lot. People should give it a try.

It only took me a day to get a loan go through.

This has been nothing but an absolute headache. They claim if you submit your documents by four you’ll get your funding the same day. I am now on day 3 of this application process because my loan officer Luis decided he didn’t want to tell me he needed additional documents. I only found out when I called and his coworker told me what further steps I needed to take. Not only that, but apparently he wrote in his notes I didn’t upload all the required pictures but when this coworker merely glanced at my documents he noticed they were all there. I’ve called several times today and he he has been nothing but rude and unhelpful. I tried to calmly explain my concerns and he raised his voice, refused to listen, and talked over me every time. Save yourself the hassle and the headache and choose literally any other loan.

The application was pretty easy. I thought it was going to take forever to get everything done and taken care of but it only took 45 minutes total. Every representative that I had talked to there handled everything perfectly. Also, everything was self-explanatory when you pull up their website. They had everything noted ahead of time - what you're gonna be needing to be able to do the application.

My title loan process only took two or three hours although it has more paperwork to it because I just got paid off the title and I hadn't had a chance to get the lien off that was on it before so I had to send pictures of the lien releases and those were a lot. Everything was handled the way it was supposed to. LoanMart is the place to go to get a title loan for your car to get extra money, as long as your car’s got a good Blue Book value on it. I would recommend any of my friends that needed to do a title loan as long as they could go online.

The process was straightforward. It was just basic questions and simple credit verification like if we did have a car, my pink slip, banking information, my job status. I was done in 30 minutes. The representatives called back every five minutes trying to check in on me. They really helped me a lot.

The title loan process wasn't easy by no means. We waited on the documents. LoanMart had to resend them a couple of times then having to print the papers off and get them notarized. Then they said I got to print this off and take it to FedEx. I ran all day. Then in order to get the money, I went to Walmart in West Virginia first, and they couldn't do it. I went to Ohio Waltermat and they were not accepting money. It was only outgoing. The only place I could find around that had MoneyGram was a place in Ironton and it was miles and miles away from me. I got there and all they could do was give me $500 and the rest in a money order. Then I have to deposit the money order in the bank. It was a long, drawn out process. Nothing I liked. They were friendly, nice, and kept in touch with me. It was just a lot of running and a lot of waiting. I would recommend them, but I wouldn't do it again.

We've had LoanMart before and they did us good. Everything went quickly and how they said it was. We were pleased with it.

LoanMart seemed like the best option. I had some issues at first like removing some stuff and getting my payment amount right. I got a letter and their computers were still saying a larger amount for my payment. But they went on and let me go by what the letter said, and now they got it cleared up. So far, everything's been wonderful. When I was having a hard time financially, LoanMart came through for me when I really needed it.

The application took less than 10 minutes. It was simple. Fernando was very concerned with the way I was doing things and he pointed out what I needed to do. He was very helpful as well as friendly. I would recommend LoanMart highly. It's a good company to work with. Without them, I don't think I would be where I am now because they were willing to help me.

The LoanMart agent went through the questions with me to make sure everything was okay and I qualified for the loan. I was given the approval then I was requested to send some documents. My vehicle title was one of them, but I misplaced it, so I followed up with them and told them that. They said that I had to call the local county and request a new one. I did that, but I was told that it could take a month. I called the first agent and said, "Hey, this is gonna take a month. I think I'll have my situation figured out by then, so I don't think it's necessary that I get this loan." He said, "Okay. Take care." That was the end of it.

The process was very wonderful and easy. The LoanMart reps were right on it. They walked me right through it and told me exactly how it works, what I need to do, and what was okay. They did awesome. When I had questions and wasn't sure about something, I would call. If they were on the phone or with somebody, they called me back within 10 minutes. It was very good.

I had two loans. I got one, paid it off within three months, and then got another one for more money. On the second one, I signed all the documents, sent LoanMart everything they wanted and the guy said, “Okay, I'll review it and call you right back.” An hour and a half later, still no call. I had to call him and they closed in one minute, so I couldn't get the money until the next day. All in all, there were a couple of hiccups, but for the most part, everybody was exceptional. LoanMart gave me the cash that I needed to get things going. The interest was high, but at least they got me to where I could do something.

One lady there helped me out tremendously. She answered every question and she was very professional. LoanMart responded to me on a good time.

Everything was going fine with LoanMart. I also used them before. The reps I worked with were fine.

Trying to get the loan was difficult because they kept saying I needed this and that. I told them, “You don't need anything else, right?” They said no. I didn't get my loan ‘till Tuesday and I applied on Thursday night. It was just one headache after another. But the rep I worked with was really good.

I used LoanMart a couple of years ago. Recently, I used them again and it went all right.

I already had a loan with LoanMart one time before and they didn't give me a hard time. They actually give me the loan. The process didn't take me long. Good workers, good customer service, and they're a good business.

The process is easy and fast. It’s cool. The reps are helpful too.

Applying for a loan with LoanMart was fairly easy and the reps were very nice. Things went pretty smoothly.

Overall, I liked the whole process of LoanMart. The only thing I didn't like was when I spoke with the first person I spoke with, I was told for every payment I made, my monthly bill would get lesser and lesser. Then, I was told by somebody else that's not how it is. So, it was a little bit of conflicting information. But other than that, it was fine. The people there were all very polite and professional.

I did two loans with LoanMart. The first one went great. The second one went great too. We got a little bit higher limit this time, and everybody's been more than gracious. Everything was done in a timely fashion. The second time around, it went even quicker because I was already in the system and already had good history with LoanMart. I don't like the interest rate though. On the last loan, I probably paid on it for about four months. I'm self-employed, so I used the money for a project. Then when I got paid, I paid it straight out. I wasn't really happy because I paid on it for a good four months, and the balance never went down. I don't really like how that works. I was explained that it was a very simple interest loan. Whatever was explained to me the first time wasn't exactly how it went. So now that I know what I'm in for, I'm going to be even more quick and apt to get the loan paid off in full.

I used LoanMart before. Recently, I used them again and the application process was easy. It didn't take that long because they got all my information already. Everything was fine. We were able to get it right away.

I had previously lost my job and I fell behind on my rent. So, I thought about working and I needed to get my rent paid. LoanMart called me back quicker than any other lending provider. They were fast and efficient. I didn't have any issues during the application process.

When LoanMart contacted me, it was good and very easy. They explained everything well. The process took a day and it probably would have happened the same day if I had a computer. So it was on my end that prolonged it. LoanMart helped me out in the time of need because we needed the money. They were friendly, fast and reasonable.

The application process at LoanMart was alright and the response time from the rep was good.

I’m very satisfied with LoanMart although originally, the application process was a little bit much. But that was because I thought it was all local. So, when I found out I had to do all this stuff and upload it, I shied away from it. I'm computer-proficient, so it was not a problem for me but I wonder how that would be for someone who was not. Still, services that I needed were provided and it was without any inconvenience or strife. So, that made it absolutely worth it and I would do it again.

The application process with LoanMart went smoothly and the rep, David, was great.

I was really surprised at how easy applying for a loan with LoanMart was. The whole process being electronic was so quick. The only place I had to go to was somewhere to get the fund.

The application process through LoanMart was fast.

The application process at LoanMart was difficult 'cause I had to go through some hoops to get it, but it was fine once everything got situated. It took about a day to get through the process.

My loan with LoanMart was pre-approved for a high amount. I looked up their requirements. The fact that they are online made things really easy. Their rep was very personable, fast, and easy to work with. Working with LoanMart has been most beneficial for me.

Everybody at LoanMart has been very friendly and professional. Their application process was simple and the interest rate was not so bad for what I needed the loan for. Their app is difficult to navigate and the payments don't show on time. Other than that, everything is great.

I reached out to LoanMart and they helped me through the process right then and there. Everything was prompt on their end. The only thing was I had to go to FedEx and have some stuff done. But everything went as it was supposed to, so I was very pleased.

I did the application of LoanMart online. Once I submitted it, they gave me a callback once they looked over it. Everything was great and legit, as far as on my end.

I used LoanMart a couple of years ago. I used them recently and the application process was easy. The reps were both very nice, very kind and answered all my questions.

I needed quick cash and LoanMart was available. My rate was 30 something percent a month. They were legitimate. They took pictures of my vehicle. They just wanted to make sure I got what I got. They also made it easy to send the title in and provided the packing slip. I paid it off early and I got the title back quickly. Everything went smoothly and I didn't get any issue. The second time I used them, they gave me more money for the same vehicle with a rate of 11% per month because my credit was better and I proved to them. I still want to pay it off quickly. It’s just that I needed that cash then. I made some mistakes again with money. But they were there. I don't have anything to put up. It's better than a lot of things and works pretty well. They are a very honorable company.

A coworker recommended LoanMart and I needed the money. Applying was simple and the interaction with the rep was fast and to the point. LoanMart helped me get out of a bind. I would recommend them.

Other loan companies were difficult to deal with. They say one thing on their website and when you go to them, there is so much other stuff they want. With LoanMart, the application process was very good. They helped me keep my head above water. On the whole, LoanMart was expensive but I had a great experience with them. I already paid back the amount of the loan but it's not going anywhere, and I understand that. They gave me more money a couple of times and I'm not very appreciative of that.

The application process seemed to be pretty easy. The reps were very helpful.

I checked my full loan amount December 8th 2020, checked yesterday and it was 422$ higher. With daily interest rates I will never pay down my loan. I didn’t understand that there would be daily Interest Accumulating. It’s like they want you to never pay off your loan off.

I needed money for my business to keep it going. I have a Jeep Wrangler and I needed someone to give me quick answers. LoanMart didn't try to talk a bunch of nonsense to me. The person I dealt with gave me quick answers and we got off the phone. He then called back when he needed to. It was to the point. The process for my title loan was pretty easy. It was all online, except the final documents that had to be signed. That was probably the most irritating thing because I couldn’t DocuSign it. I was at work doing it during the day and I didn't have a printer with me. I had to keep running to a FedEx or a print or copy place and had them print documents really quickly then sign then send them.

Working with LoanMart was good for me. Their reps were all right. They were doing what they were told to. The interest is really high but it is what it is.

I had a loan with LoanMart previously. The process was seamless and it wasn't a hassle. Then I needed a loan again so I came back to LoanMart the second time. Whatever they asked for, I submitted it, and it worked. The people were definitely helpful and friendly. They didn't make me feel like I was begging or making me feel worse about my situation. I would recommend LoanMart.

It took a day to receive the loan from LoanMart and I was fine with the process. It helped me pay what I needed to pay.

The reps were okay, but it took so long for the process. They said it would be within one day, and it took a couple of days for me to even get approved and the money released. I didn't know the interest was that high as well. My goal is to pay it off at once on the first payment, but the interest is so high. It takes you forever and then once you get stuck, and the whole point of somebody having your title, I would never do this again once I pay it off. I just needed some money fast and that was the only resort I had. Overall though, LoanMart's customer service was great.

It was a long process. They required certain stuff. I was the person that returned calls. LoanMart would say they would call me back in an hour, but it would be a another day, I would call back. They were not consistent in telling me my next process. And then I thought the loan I originally got was not clear on the information. They said that I could pay it back anytime, at any given time. I was thinking, “Why would he take three years to pay $1,200 back?” Information was not good. I wanted to pay it off in March. I'm still not clear, do I pay the whole three years of what was originally planned or what will be the amount for it in March?

At first, I thought LoanMart was a scam, but then I just kept on going through the thing because I've never done it before, and some of the things seemed odd. But I understand that a lot of the things that they asked, they needed a real signature. You couldn't do a signature over the phone. And then the mailing of the title to them before you got your money got me worried. But I understand they don't want to give out money and then not get the title. Other than the fact that I had to get over my fear of doing something over the phone, it is what it was. Just you hear about people getting their identity stolen all the time. They were always there when I called and asked questions.

LoanMart was easy to work with and they did everything I needed. Their reps were all excellent and their process was quick and fast. Everything went better than I expected. I'd definitely recommend LoanMart.

Applying with LoanMart was simple and everything was upfront. I contacted their agent and they called me several times. They called me for every step. It would be better if they charge not so much interest though.

Applying with LoanMart was simple.

The application process at LoanMart was a little difficult. It was a lot of hoops to jump through. I uploaded the first part of the paperwork and they were like, "We're missing this and this and this." So I had to go back and upload that part of the paperwork. If they made it all one shebang, I can print out the paper, get it notarized, send it back, and I'm done. But as far as loans go, it was pretty easy. I worked with David and he was super helpful. LoanMart really helped me. Working with them was a great experience.

I had a loan with LoanMart last year that I had paid off. Then I could get quick cash by one of my other vehicles that I had that was paid off and I remembered just to put LoanMart up again. When I did it the first time, I was looking for one that was easy to go online. I hate going to these brick-and-mortar ones 'cause they seem very shady. I applied and then somebody called me within a couple of minutes and went over my application really quickly. I was then told that I was approved for this much and that they were gonna send over a few emails. I got the emails and I asked them what exactly I needed to do. I knew I had to take a bunch of pictures really quick and everything was done in less than a day. I did it all late afternoon and then I was leaving work and it was already dark. But luckily, LoanMart was behind my time, so it all worked itself out. The experience was fast and easy.

LoanMart was a quick way for me to get some fast money even though it was a whole lot that I'd have to pay back. I was in an emergency so I didn't have any choice. Also, I didn't have the greatest of credit and I had to go to a place that would take me. The reps were good and I got the loan in two days. I would recommend LoanMart if someone was in a tight but I wouldn't recommend them if they didn't wanna pay back at least three times as much as they borrowed. But as far as customer service, it was good.

The application process through LoanMart was easy. They approved me right away, so I went ahead and stayed with them. Their rep was great. But I didn't get all the information I needed all at once. I didn't have a printer so I had to go get something printed out. Then I found out that I had to go in and have to go back up there to send it off because I had to go to a FedEx Kinkos and they were already closed. So it was a lot of driving back and forth. Once I submitted everything, everyone was gone for the day. So I had to wait till Monday to get the payment. Other than that, everything else was fine.

This was the second time that I went thru LoanMart so it was much easier. Their interest rates are high but the rep was nice and they're good to answer any of my questions. The first time, they needed to know my vehicle and mileage and my personal information. Then they ran it and they got back to me and told me what I was eligible for.

I did a search last year and LoanMart was the only one that I could get at the time. It was the one that could get me the funding that I needed the fastest. Customer service was very knowledgeable and pleasant. I've been with LoanMart for a little over a year now. Everything has been really simple and straightforward. It's been very beneficial. I would do it again with them.

LoanMart has been very good to work with. The application process was fairly easy and the rep was very good.

I was desperately trying to find a loan. When I was doing a Google search on my phone in my area, LoanMart came up. The guy that I dealt with on the original loan was great. He was right there. The gal wrote up the papers and emailed them to us. They were quick and had answers to all of our strange little questions. They were all on top of the ball and we had the money in a few hours. LoanMart is a great company. They'll do you right, they'll do you fast, and they're not rude. They don't make you feel like you're some slob when you don't have great credit. They treat you like a human being and that was great.

LoanMart seemed to be customer-friendlier than any others. When I told them what I needed, they said they couldn't do it. I said, “Let me think about it and call you back.” Once I called them back, they had increased the amount to the amount that I needed. With them taking that into consideration, that was a point for them instead of being against them so I chose to go with them. The application process went fine. I talked to customer service and they transferred me to a loan specialist who was somebody that knew what to do and how to do it. They went over everything with me and everything that they said they would do, they did it. I'm very happy. I wish I could do it again and give me some more money for Christmas.

I had a good experience. The process was simple. It took about two days but that was on my part.

I needed a little financial help at the time and LoanMart seemed like a good place to deal with. They made the application process simple and easy to understand, and the reps were all nice. I would recommend someone that needed that kind of help to LoanMart.

I went straight to LoanMart and the rep made the process easy. It took about five minutes. People should go with LoanMart.

I looked at about five companies but I got a better deal and lower interest with LoanMart. The rep was great and very helpful, which was another thing that I liked. He walked me through everything that I needed. I’m very satisfied with my experience. LoanMart is the best that I've seen. It has helped me in my times of need so we’re very grateful to them.

LoanMart was the only thing that came in the mail and it was recommended highly. The application process was fair and good, and the rep was very professional.

I worked with LoanMart in the past and I had a good experience from the last transaction I had. They have a very smooth and efficient process. I had a quick phone call and then I spoke to someone and provided details of the car. The representative was very helpful. They responded right away, so there was constant communication back and forth until we got all the paperwork done. The process was easy as well and it was up to me how fast it was. I had to mail them some paperwork, which is the title, and then I was able to get the cash right away. I would definitely recommend LoanMart. They were extremely helpful at a time when we needed the cash.

I was searching title loans, which worked best with the way I received my income, and LoanMart popped up. They were the first ones that reached out to me and were able to start the process. The application process took 45 minutes because I did it over the phone. I had to be transferred a couple times but they helped me fill everything out. The reps were kind. The only like downside that I've experienced was, I had been offered a secondary advance for making a certain amount of payments on time and I was transferred five times when I decided to inquire about it and see what my options were. They would ask what I was calling about and I would explain it, and they would transfer me. It seemed like they were having issues that day with knowing who handled what. But outside of that, everything has been great. They're super understanding and helpful, and I haven't had any issues so far.

A representative from LoanMart. Sent me a bar code, to make a payment at a PAY NEAR ME location. Turns out that bar code was going to their personal pre-paid card. Called LoanMart back to report it. But my call was just forwarded to another call center. And it was as if the representative had no concern of my terrible experience. Every representative I contacted about this matter, showed no concern. And so nonchalantly acted as if it was no big deal, as if they were protecting a fellow employee. (Mind you that the payment was over 1700 dollars). But payment was denied and refunded because it was going to a prepaid card instead of to the company to go towards my bill. It was an all day process to make that large payment. Wound up traveling to a neighboring state to make that payment.

LoanMart helped me and my family. Last year they got me through the holidays with my children and we had good holidays. They came in handy when I needed them. So I went to them again. I knew I could depend on them like I did last time. The loan process wasn't long. It just took a day for everything and I'd probably pay them off early again after the holidays were over.

I do business with ACE Cash Express, and I asked about LoanMart through there. They told me who LoanMart was and what exactly they did. After I heard of the way they helped people knock their principals down the way they do, I was enticed quite a bit, so I took advantage of it. The application process was simple and easy. If I'd had everything right the first time, it would’ve taken about a couple hours, but it took me at least four hours to get it all straightened out right. Once I got to know the particulars as to how the application worked and what meant what, it made sense to me, so it was more understandable for me.

I did a title loan online. The process was quick and easy. It was convenient. The documents and going to FedEx were easy to work with.

I have been a client for a while and I’m now in a position to make more than monthly payments. I have had to call 3 times today to have them place my added $250 toward my principal or loan balance and I got 3 different answers “one time exception“, we can’t do that“, "call a manger tomorrow". It's as if they don’t want you to overpay your loan although the websites clearly states you can call after an overpayment to apply to your principal. I was warned by a friend who used them that it took him a week of calls to finally get the payoff amount and months to get the title. Very sketchy Especially when basically guideline discourage you from paying extra.

I needed a loan and it seemed like LoanMart's fees weren't as high as other businesses. So, I thought it was a good idea just to use them. The application process was very easy. But they kept calling me instead of writing everything down that they needed me to do. They kept calling me telling me that they needed this, and then they needed me to resend this. I still haven't got the loan from them. I've been waiting since last week because one of the loan officers put the wrong routing number in there after I sent him my account number and the routing number. I signed the documents. I signed them off from my phone, so I didn't look at the routing number to make sure because I already sent it to him. But he put a different California number in there.

My wife found the location and went through the process with LoanMart but I did the end of it because they wanted all the paperwork. The reps were very courteous and nice. They answered all the questions that we needed to know. They were quick as well. They didn't make the process hard at all and it took no more than two hours. When I turned in the paperwork, it was done. I’d refer a friend or family member to LoanMart.

I found LoanMart online and I called them. They were the first option and the process was perfect.

I went up to the place to try to get a car loan. They said they don't do it, but they'd connect me to LoanMart. The application process was kinda straightforward and easy for real. The rep helped me out a lot.

LoanMart is awesome. They always help me. They paid more than any other company. My car wasn't paid off and they still helped me. That was a big A-plus.

My previous experience was good. It was a blessing because it got me out the hole I was in, bill-wise. But I was a little thrown off with the new loan. I paid off my previous loan way ahead of time, so that’s why they didn't have a problem with extending credit to me again this time. But this time was different. I was supposed to move at a certain time and my new place wasn't ready when I was supposed to get there. So that made me incur extra cost that I didn't anticipate. I called the other day to try and explain my situation to the young lady. I asked her if they could extend my due date to the 3rd and they could take it directly on my account. She said, "No. It’s gonna have to go to the delinquency department." But I didn't have this problem the first time around, so I'm not understanding what the problem is this time. They know that I take care of business with them. Other than that, I've had an awesome experience with them.

The first time I did the loan, it was kinda crazy looking, but it got done. The second time wasn’t that bad. The customer service wasn't really thorough in the beginning. But once I did the loan again, I got a clear vision of everything.

The reps from LoanMart have all been as nice as they can be. They were good. The application process wasn’t too difficult. I filled out the application, they gave me the checks, and then they checked my car out. It wasn’t that long.

LoanMart was more understanding and the process was very simple. I went with them and my experience went very well. I was having a family emergency at that time and the service was perfect. I just had to submit everything through text message or email. As soon as I did that and showed them that I sent off my title, they sent the money right away. One of the first people I talked to was very energetic, very helpful and very insightful. I didn't understand exactly how to send my title. They texted me right back or they emailed me right back. It seemed like they were really there to help. I didn't have to wait like a whole day or two for an answer to my question.

I googled TitleMax and the person who was on the phone said they didn’t do title loans but they could refer me to someone. They sent me to LoanMart. I went to their website and did a little bit of research to see if there was any kind of scams and then reviews. I applied there. I uploaded pictures of my car title. I sent the title to them. I added them as the lienholder. Within a couple of days, I gave them my account information, and then the money was deposited. The lady I talked to was very helpful and kind. Thus far, it gave me the money I needed at the time of an emergency.

Reached out to find out about this and informed how when I called I was told that they have a loan they offer with the name "ChoiceCash" that is offered by them but did was going to be funded by some bank in Utah and it felt weird to me so this all makes sense now. DBO Launches Investigation Into Possible Evasion of California’s New Interest Rate Caps By Prominent Auto Title Lender, LoanMart. **

I applied to LoanMart online and everything was smooth. Everybody there was nice and prompt. They were generous and kind. I understood everything that was going on. The reps broke everything that I didn't understand down which was really helpful. I would recommend them to anybody.

I obtained a car title loan late last year. Due to the pandemic, finances became tighter. I was granted an extension which I honored however, came into a position where I couldn’t make the payment. I called and made a 57% partial payment. I get paid one week past my due date and told LoanMart I would pay all past and current charges when I got paid. The representatives I spoke with told me they could do Nothing and that they would have my account manager return my call. I didn’t receive a call and called daily.

It was my fiancée's birthday and also our anniversary. I didn't have extra cash to do something. She was pregnant last year and I figured to go all out this year. LoanMart's application process was self-explanatory as far as how everything works and Samuel was a very courteous and knowledgeable guy. He got the job done. It was quick, convenient and I appreciate their help.

The application process was fine, but right now, I have a temp tag on my vehicle. In order for me to get license plates for my vehicle, the license place wants me to have either a title or a memo bureau letter and I'm having issues with that right now. LoanMart said that they can't give me the title, but I have done title loans before and they have given me the title back to get tags.

LoanMart sent me back my title and it came back with my name spelled wrong. They want me to send it back to them. However, I don't feel like going through the mess I went through the last time my name wasn't spelled right again. I called the department that sent off the title and they are gonna get me another title. I'm hoping they don't misspell my name again because I would have to go through the DMV to fix things myself. Still, the rep whom I worked with, Alfredo, was great. LoanMart has great people who help me out.

LoanMart helped ease a lot of stress. With the pandemic going on, I got a little behind with paying off. But it's coming back together. The application process was very easy. I just had to give them some information and they were very nice. My loan officer, Maria, was great. She was patient with me and she answered all my questions. No matter how many times I called back, she was always ready to assist.

I enjoyed the business LoanMart did. It was an emergency situation where I needed some fast cash, and they were about to close. Everybody helped me out a lot. I don't know if they stayed over or not, but we got the job done. They were also very patient because I don't know how to send emails and pictures. I'm pleased with them. There was also a lady that carried herself in a professional manner, but at the same time, I could tell that she knew that everybody goes through things. She made sure that she helped me out. As soon as I got on the line, it was automatically, “We’ll see what we can do for you. We’ll see if you qualify. If you qualify, then here’s the amount.” She was good. I’d give her a 5-star rating.

The process was perfect with how everything worked out. The LoanMart reviews were good and when I applied, it was easy. It was able to be done in the same day. Another thing is that Luis was responsive and he communicated.

Applying was easy. I did it by phone and then Nam emailed me all the needed documents. He was excellent. He kept on following up with all the documents and I submitted it the same day (in a couple of hours) and then I got my money.

These people do not work with you! With Covid 19 both my husband and I lost our jobs. Loan Mart could care less so we fell one month behind (really 1/2 a month). I made an arrangement for payment and for some reason their payment didnt come out of my account (money was in the bank). 5 days later they repossessed my car making me have to pay all late fees that they told me they were waiving, the 2 months of payments plus a repo fee. Which I had to borrow to pay them ... They were rude and unhelpful. Now the lot where my car is doesnt answer their phones so even though my loan is paid in full. I still have no car. I'm waiting till they open this morning but have no faith that I will get my car today. I'll probably if were lucky we'll get it tomorrow. Dont ever use this company. We are so sorry we did!!

The application process with LoanMart was over the internet and it was simple. It was straightforward and the reps were helpful. There were a couple of snags and they helped me. Plus, they were always easy to get ahold of. I liked the ease of the transaction with LoanMart. I was very busy and it didn't take a ton of time.

I went into the LoanMart office and I got the money that day.

I heard about LoanMart through a friend of mine and it was just easier to go with them. The application process was simple.

Working with Leslie ** and her team was an excellent experience. They came through for me when no one else would. The team was diligent and thoughtful and making sure that I was able to secure a loan at a time when I needed it. I will recommend you to all my friends.

I checked with the Better Business Bureau and LoanMart seemed like a reputable company. The representatives were excellent. However, they continuously called me every single day and I told them I was in the hospital, I was taken by ambulance, I didn't have my purse or anything with me, that I would contact them as soon as I got out. That was quite annoying and it bothered me. They should do a little bit better because there are circumstances that come up to where people aren't able to make a payment or stops people from doing that at times. We try to understand, we owe them money and they deserve their money. But they should be a little bit more understanding instead of hounding people every day.

I filled out an application and then LoanMart called me. I took some pictures of documents and faxed them. They sent me a contract and I faxed that. They also sent me a prepaid envelope. I took it down to one of the FedEx and mailed the title to them. Once they got the confirmation number, they deposited the fund. It was a very simple process. I talked to a young lady several times. She walked me through the whole process, kept in touch with me, and made sure I understood everything that was in the contract. They went over with all the different payment options on the phone. It’s not the best loan in the world to get, and it’s usually for people who are credit challenged and living alone, and they did not make me feel like I was a financial failure for using it.

Car loan. Got me the worse loan, he told me My payment would be $600 a month. I agree. Never told it was going to be be interest only. Now am stuck in that loan paying interest only. I am very unhappy. Soon I think I won’t be able to pay anymore since is only interest really bad man? He probably happy with his commission. Can’t believe he goes to sleep knowing he’s ** people's life. I WON'T RECOMMEND ANYBODY FOR FUTURE BUSINESS WITH LOANMART.

The payments with LoanMart were cheap so I went with them for my title loan. The application process was pretty easy. Everything was through the computer. And the reps were real nice. They went out of their way to help me. I like the way that LoanMart does things. You're making payments on time and your payment is getting cheaper and cheaper. That's pretty cool.

When speaking with members of the team, everyone was knowledgeable and helpful. Juvenile was exceptionally helpful by walking me thru the process. I would recommend your company for Title Loan purposes. The process was very long but thorough and I appreciate the staff's patience as I has several questions as I has never received a Title Loan before. Thank you.

I spoke with Kelyn over the phone to help me out with my title loan. She was very professional and patient with me. I was able to get my loan the same day on a Saturday. This is the second time I have taken a loan with them and I couldn’t be more pleased.

I phoned the people and they introduced me to LoanMart and told me how everything worked. They asked some questions and names. They also needed pictures of the van and title. Then they helped me out with payments and stuff. LoanMart is a good source. It was quick, fast, easy, and stress-free.

A quick easy process! Professional people at each step. Can’t tell you how easy it was!! From the initial inquiry to payment options to documentation to funding every person was easy to work with and it was really quick. I would recommend this to anyone!

I recently used your service to acquire a title loan, throughout the process Samual was very professional and quite patient with me, he always sent a prompt response to my questions and I felt like I was in good hands from the beginning. In this market of short term, expensive loans it seems a rarity to find such exemplary customer service. I had gone to a few others first and felt like I stepped onto the sales floor of a really seedy used car lot. Thank you Sam, for making me feel like a valued customer. Fernando, is right up there providing the same level of service with quick, professional and friendly service. Great work by all and you have earned my loyalty, which is no easy feat. I have spent 30 years working in high end hotels and resorts with Four Seasons and Fairmont Hotels, we know good service when we see it! Cheers! Daniel **

Helped me get a title loan very easily. No hassle & great service. Will highly recommend to all my friends & family who are in a tight bind for money. LoanMart will work with any issues you have & try to make the best deal possible.

Easy instructions. And very easy to do for someone like me. Friendly and helpful staff. Made sure I understood everything. Explained everything and called to make sure that I did. Fast way to get money when backed into wall and nowhere to go.

At the time, my bank wouldn't give me a loan, and I needed some money, so I went with LoanMart. The process was fairly easy. I did most of it over the telephone in about 5 or 10 minutes. I drove the car over there and got the information to them. They looked at it and I got my money. The last time I did it, they made me take 105,000 photos. I'm satisfied overall.

I was so stressed out about this, but they made this painless and SO easy. I appreciate all of you! I would definitely recommend you to anyone who is looking for a loan! Thank you guys so much. I recommend raises for all!

I have paid my loan for 2 years and last week I lost my job and Loan Mart won’t even help me due to my situation. I think they are not there to help the people in this situation so yes I am giving them a bad review at this time.

My experience was good. It was a long process but it was worth it. Very helpful and friendly staff. I really appreciated their patience and speedy answers. Other than the footwork I was very satisfied and will be using you guys in the future for my loan needs if necessary.

Just completed a New Loan process in the Amount of $2,700.00 USD With Kelyn **. I'd like to extend a very well executed and professional service. Thank you. I'm very pleased with the results and keep up the good work???. And Thank you for accepting my request. Payment options are very good..and your services are always welcome.

I am very pleased with being able to do business with LoanMart. My agent Leslie **, was very organized, informative, and patient. Due to Covid-19, I was not aware of the new procedures. She walked me through step by step.??‍♀️

They did a great job with calling me back and sharing all the answers I needed to know. It was quick and fast service. Customer service was terrific. I appreciate everything you did for me and it was quick and fast. A money arrived quick and fast too.

It was great working with Samuel ** and his team.. They go above and beyond helping me with this loan.. The communication was great and the he work with me making sure I’m on the right path.. Thanks so much you’re excellent!!!

This is one of the best loan company have came across in recent years. Good follow up, great patience from my loan agent, so amazing team. Will for I recommend them to anyone in need of a loan. Even with the lockdown they are so amazing.

Very professional and knowledgeable. Your Rep keep me inform throughout the whole loan process of applying and approval of my loan. Angelica told me on how to fill out documents and how to submit them online. In my opinion, LoanMart is a good option for people needing loans.

Maryza ** was so helpful from the start. She held my hand all through the complex process of applying for a loan of this type. I had never applied this type of loan, so I appreciated Maryza's expertise and kindly aid.

LoanMart was able to process my loan within 24 hours and I received the funds the same day. They were very thorough and made the experience a lot easier than I anticipated. I would recommend Loan Mart to family and friends.

I called and got a quote and they said that I could borrow $2600 and my interest rate would be 36% as required by the new law in California but apparently once they get all your information run your credit and basically leave you in a worse place than when you started they tell you, "Oh your credit and vehicle do not qualify for that loan but we can help you with a loan for $2600 from our "partner"," which is them just under a new name ChoiseCash then they try to stick you with an interest of 170% a year!!! AND this is apparently all legal because they don't give you the loan some bank in Utah does and then they still collect your money because they "service" the account. This is such a horrible thing to do and not to mention not completely on the level or legit with the new California law.