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LoanMart Reviews

formerly 800loanmart.com

4,939,593reviews on ConsumerAffairs are verified
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About LoanMart

LoanMart connects consumers with the cash they need through several options, including car title loans. Credit issues aren’t a problem. Customers can apply in minutes and get their cash in just hours. Contact LoanMart to see your borrowing options and full disclosures.

Visit www.800loanmart.com
Pros
  • Get approved in less than an hour
  • Get funds in as little as a day
  • Good credit isn’t required
Cons
  • High interest rates

LoanMart Reviews

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    2 featured reviews
    How do I know I can trust these reviews about LoanMart?
    • 4,939,593 reviews on ConsumerAffairs are verified.
    • We require contact information to ensure our reviewers are real.
    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.
    Page 2 Reviews 35 - 65
    Verified purchase
    PriceStaffBillingLoan ProcessTimeliness

    Reviewed Dec. 6, 2025

    I found LoanMart online and got a loan for $4,500. Their finance charge is 100%, which is crazy. I don't think it should be 100%. They told me that before I got the loan and that's their policy, so I can’t negotiate with that. It took three days for me to get the information to them, uploading it online, and they approved the loan within the same day. The rep sounded professional and answered my question, but I don't know if they were reading from a script. In general, I had a good experience.

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    Verified purchase
    Loan ProcessRates

    Reviewed Dec. 5, 2025

    It was easy to get a title loan through LoanMart. I had no issues working with Cesar. Everything was online and it was quick. The annual percentage rate was fine.

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    Verified purchase
    Customer ServicePriceStaffLoan ProcessRates

    Reviewed Dec. 5, 2025

    I did a title loan with LoanMart through their online app. I just had an urgent need and didn’t have a lot of options. The email I got seemed a little sketchy, and that made me worried. They had me submit documents, and when I logged in to upload them, it just seemed generic.

    I spoke to a different person each time I called. One time, a rep put me on hold to go to the next step. When they answered, they thought they were calling me. They said that I had just called. It was really weird. But everyone was nice and helpful and I didn't have a bad experience with anybody.

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    Verified purchase
    Staff

    Reviewed Dec. 5, 2025

    I was looking for assistance to get a furnace, so I googled lending companies in my state and found LoanMart. The process was fairly easy. It was my first time with them. Their representative was very nice.

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    Verified purchase
    Tech

    Reviewed Dec. 1, 2025

    I was never provided with that you didn't land in act if you're not aware of what the Truth in Lending Act is. It's a rundown of what you're getting yourself into. A complete front back side to side everything you need to know about what you're getting yourself into so that you know what you're doing before you do it and LoanMart is supposed to provide you with the Truth in Lending Act before you sign anything. If they don't you could sue them. You could hold then cancel the contract for up to 3 years. They do unlawful practices. They never accept my account but look on TikTok and I am going to show you everything that they did to my account because every time I try to submit everything that they've done to me it never goes through so go to Michael ** on TikTok and I'm going to show you everything to look out for.

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    Verified purchase
    Customer ServiceLoan Process

    Reviewed Nov. 15, 2025

    Working with LoanMart was easy and they were able to get the terms I was looking for. Their customer service stood out. It's pretty good overall.

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    LoanMart
    Response from LoanMart

    Thank you for the 5 star review! We’re happy to hear that you had a positive experience with us. It’s always great to get positive feedback, and we are glad to hear you were 100% satisfied with the loan process. Thanks again and we hope you’ll continue to choose ChoiceCash in the future.

    Verified purchase
    StaffLoan Process

    Reviewed Nov. 14, 2025

    I took a loan against my Jeep from LoanMart which helped me a lot. The lending process was easy, and I got approved in a couple of days. Their reps were great.

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    Verified purchase
    Customer ServicePriceOnline & AppStaffBillingLoan ProcessRates

    Reviewed Nov. 7, 2025

    The price for doing business with LoanMart was a little bit steep, but at the time, I really was so anxious to get the title loan. I just took what I was offered. I uploaded my documents online and I had to take some of it to the location. The customer service was great. Their people were kind and courteous. That was what drew my attention.

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    LoanMart
    Response from LoanMart

    Thank you for the 5 star review! We are happy to have been able to assist you with a ChoiceCash loan! We have worked hard to establish an outstanding reputation for quality service. We're happy to help whenever you need us again!

    Verified purchase
    Customer ServicePricePunctuality & SpeedStaffLoan ProcessRates

    Reviewed Nov. 7, 2025

    I tried to do the title loan with other companies, but LoanMart kept popping up as the people to get a loan with. It seemed like everybody was dealing with LoanMart. I took out a $3,500 loan, but it's gonna take me, for some reason, 36 months to pay for it. It was 115% interest. That was kind of high for me, but I was trying to move and I really needed the title loan. The only thing that kept frustrating me was the portal they sent me. All my files kept coming up corrupted, and I really didn't understand. So, I ended up doing everything through text messages. I had to do it over and over again because they were calling and telling me some documents are blurry. It wasn't easy, but we got it done. Also, everybody was easy to talk to.

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    Verified purchase
    Customer ServicePunctuality & SpeedStaffLoan ProcessTimeliness

    Reviewed Nov. 6, 2025

    The application process with LoanMart was awesome. The customer service representatives have been great. I just paid off one loan. I did it really quickly and then turned right around the next day and got another one. Everything went so smoothly and fast.

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    Customer ServiceStaff

    Reviewed Nov. 1, 2025

    The customer service representative was extremely helpful. She ensured I had a complete understanding of the status of my shipment. She was very knowledgeable, professional and courteous. Outstanding service!

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    Customer ServiceSales & MarketingRefunds & PayoutsLoan ProcessRates

    Reviewed Oct. 28, 2025

    This company is a scam company. They give you a high interest loan. And give different people to call you on the phone and they find a way to take your vehicle and sell it. They are the loan company and the debt company…at the same time. Make sure you read your fine prints before dealing with this company. I am QTHE Reviewer…I will let everyone know about this company and companies like this. I will not stop until they’re out of business with all the clauses that they put in contracts. They should not be running any business in Louisiana or in the state alone. Please hear me out anyone that consider dealing with this company. I know it might be hard times but please don’t trade your vehicle for a shabby loan that they can take your 40 and 50,000 or more vehicle away from you in a split second. I do not approve of this company, and I will expose this company everywhere. I do not approve this company to anyone.

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    LoanMart
    Response from LoanMart

    Thanks for taking the time to leave a review. We are sorry to hear that your experience with us did not live up to your expectations. Please note that we were unable to locate a file for you with the information provided in this review. Please contact us directly at compliance@loanmart.com and include your name and contact information so we can fully review and respond to you.

    Customer ServicePunctuality & SpeedStaff

    Reviewed Oct. 24, 2025

    Fantastic company to work with, great personal customer service, they talk, educate and understand our circumstances and try to help. They are very prompt and knowledgeable; they have worked with me for a long time.

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    LoanMart
    Response from LoanMart

    Thank you for taking your time to share your experience, Miguel. We have worked hard to establish an outstanding reputation for quality service. We truly appreciate your business and look forward to serving you again.

    Profile pic of the author.
    Verified purchase
    Customer ServicePunctuality & SpeedRefunds & PayoutsLoan Process

    Reviewed Oct. 22, 2025

    I did a loan, and the experience was quick and easy. Now my loan was paid off, currently I am on hold for the title department. I have talked to 5 people, just to find out where the process is of when I should be receiving my loan. Every time I am put on hold another person from collections picks up the phone and we start the process all over again. This is ridiculous. I have had a great experience with this company up until today. All because I want to speak with someone in the title department.. Which I am starting to think doesn't exist with all the complications of speaking with them. I then ask for a manager, 19 mins on hold I hear a ring and now silence. This is terrible business conduction.. After paying all the money back, I am now getting a run around, COMPLETELY UNACCEPTABLE TO A CLIENT WHO PAID OFF THE LOAN! This process should be just as easy as signing up for the loan which literally takes a day.

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    LoanMart
    Response from LoanMart

    We appreciate you taking the time to review your experience with ChoiceCash. We regret to hear that you weren’t 100% satisfied with the title release process. Our apologies for any miscommunication and thank you for bringing this to our attention. However, a review of our system of record indicates that the title release was resolved in a timely manner. Nevertheless, if that is incorrect and the issue persists, we ask that you contact us at compliance@loanmart.com so we can properly track and resolve this matter.

    Verified purchase
    Customer ServiceStaffLoan Process

    Reviewed Oct. 16, 2025

    The person on the phone was really nice, polite and understanding. It was nice dealing with friendly people. It took LoanMart about an hour and a half to process my loan. They have great service and I recommend them.

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    Verified purchase
    Punctuality & SpeedStaffLoan ProcessRates

    Reviewed Oct. 16, 2025

    I Googled different companies and LoanMart was the one that I settled on. I got their approval within the day. It was just a few hours of taking pictures. Their process was fast and easy. Their reps were courteous and professional.

    Don’t get a loan if you don’t have to. It does more damage in the long run than it helps in the short run because of the extremely high interest rates.

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    Verified purchase
    Customer ServiceLoan Process

    Reviewed Oct. 15, 2025

    I checked LoanMart online, and someone called me and talked to me about it. I got a title loan, and it was easy to set up.

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    Verified purchase
    Customer ServicePriceStaffLoan ProcessRates

    Reviewed Oct. 15, 2025

    I got a title loan on my car and the process was easy. They're always nice. I reached out over the phone and they sent me a link to upload documents.

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    LoanMart
    Response from LoanMart

    Thank you for the 5 star review! We are thrilled that we were able to help with your financial needs. It's always great to get positive feedback, and we are happy to hear you were 100% satisfied with the loan process. Thanks again for the positive review!

    StaffRates

    Reviewed Oct. 12, 2025

    I wish I hadn’t did this because the rates are so extremely high. I want to cry every time I think about the fact they I gave someone control over something I owned. I hate it to this day that I put myself in more debt. But I needed it! I wish somehow I could pay this off right now! I regret this everyday due to their high rates. But they were nice and professional.

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    LoanMart
    Response from LoanMart
    Ms. Stumon:

    We appreciate you taking the time to review your experience with ChoiceCash. Please note that the ChoiceCash loan is made and originated by Capital Community Bank, a Utah State Chartered Bank, located in Provo, Utah, Member FDIC and is governed by Utah law. All applicable and required disclosures are provided to each consumer before they accept and receive the proceeds of the loan. Because we would like to ensure your privacy, LoanMart, on behalf of CCBank, has addressed your concerns under separate cover.

    Verified purchase
    Punctuality & SpeedStaffLoan ProcessRatesHonesty & Transparency

    Reviewed Oct. 9, 2025

    LoanMart lied to me. The employees were courteous, but they kept asking for so many things. I gave them copies of the registration, and VIN Number, but they put the wrong year of the car on it, so I kept running back and forth. I got a $2000 loan at a 110% interest rate, and it was a $206 payment every month for three years. It was absolutely ridiculous and should be illegal.

    I was able to pay it off in three months, but they got $475 worth of interest from me just for that period. Actually, on top of the 110%, they took $75 and another $39 for fees, so I got a check for $1800 and change. But I was desperate. I needed to live and I needed the money. If I had to do it all over again, I would’ve gone to a soup kitchen or bothered a friend because LoanMart is quicksand.

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    LoanMart
    Response from LoanMart

    Thank you for sharing your feedback. We’re sorry your experience didn’t meet expectations. LoanMart services the ChoiceCash Loan, made by Capital Community Bank (CCBank), Member FDIC. All loan terms are fully disclosed before funding in accordance with federal and state lending laws. Our records show that we have addressed your concerns under separate cover and remain committed to transparency, compliance, and improving the customer experience. For assistance, contact compliance@loanmart.com or call (818) 650-6211.

    Verified purchase
    PricePunctuality & SpeedStaffLoan ProcessRates

    Reviewed Sept. 25, 2025

    A couple of years ago, I was in need of some money and while I was looking online, I found LoanMart. I used them recently and the application process was very easy. They were very friendly, easy to work with, and speedy with everything. They've been very good and I understand how they have to charge more for what they're doing.

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    Verified purchase
    Customer ServicePricePunctuality & SpeedRefunds & PayoutsStaffBillingLoan ProcessRates

    Reviewed Sept. 24, 2025

    LoanMart saved my life. I was searching around on the internet and they had good reviews. So, I chose to go with them. Applying with them was super easy. I did some stuff on the phone and some stuff on the computer. Their reps were really good. One guy I worked with, whose name was Ceasar, was very helpful and knowledgeable. Overall, it was pleasant and I didn't have to jump through hoops to get the money. The process was very cut and dry. The minute they found out or got notified that my title was on the way, the money hit my bank instantly. So, I got my money quick. I was so down bad for money at that point in time and I was going to do it regardless of the rates they offered. I got a three-year loan which I'll have paid off at the beginning of next year.

    Other than that, it's a little hard to get to a person at Loan Mart. There's no number to call to talk to anybody unless you're making a payment. Since I make payments over the phone, that's the only way I've ever been able to get ahold of somebody. Everything else is automated. I was reaching out a couple weeks ago about trying to see if I could get add more money onto my current loan, and it was really hard to get ahold of somebody. I had to email customer service, then wait on them to get back with me, and wait on LoanMart to call.

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    Verified purchase
    Customer ServicePunctuality & SpeedStaffLoan Process

    Reviewed Sept. 23, 2025

    I Googled who does title loans and LoanMart came up. I was impressed with the speed and the customer service was fantastic.

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    Verified purchase
    StaffLoan Process

    Reviewed Sept. 18, 2025

    Everyone I spoke with was more than helpful and I appreciated working with them. Everyone I spoke with was helpful and knowledgeable about the service I was receiving. I will let everyone I know to work with this company when looking for a loan. I will return myself.

    Thanks for your vote!
    Customer ServiceContract & TermsRefunds & PayoutsBillingLoan Process

    Reviewed Sept. 10, 2025

    I do not recommend. I got a 2000 loan 2 years ago. My monthly payments were $178. Then I noticed that for the past 2 years I've been paying $178 and my $2,000 balance has never went down then, when I call them, they tell me if I would have been paying more than my monthly payment that my balance would be going down by now. Please be aware and refine print before you take a loan from them. I now have a lawyer looking into my agreement with them because it was ridiculous how much money I'm going to have to pay back after getting a $2,000 loan. And now they're threatening to repossess my vehicle after paying them for 2 years. Definitely wish I would have never gotten the loan.

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    Verified purchase
    Communication

    Reviewed Aug. 23, 2025

    Wonder people to work with. Keep me informed every step of the way. Could have not asked for a better experience. Thank you so much. You are the best. I wish you very coming year prosperous. I could have not made this journey without you. Thank you again.

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    LoanMart
    Response from LoanMart

    Thank you for the 5 star review! We're happy to hear that you had a positive experience with us. We're glad we could help. We truly appreciate your business and look forward to serving you again.

    Customer ServiceSales & MarketingLoan ProcessHonesty & Transparency

    Reviewed Aug. 11, 2025

    Loan Mart is a big scam that is using people. They lie to you so watch doing any business with this company. They run your credit report even when you advise them that you do not want them to run it and do not give them permission. They are a bad company that the calls are answered outside the USA.

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    Verified purchase
    Customer ServicePunctuality & SpeedStaffLoan ProcessRates

    Reviewed Aug. 5, 2025

    LoanMart gave me a title loan. It was a little bit difficult, but that was not their fault. It was delayed because I did not realize when the title was sent to me that it had the wrong spelling of my last name on it. But they walked me through it, I got it all changed and was able to just send it straight to them. They made the process really easy.

    I was mainly working with three representatives and had their phone numbers to be able to reach them. And if they weren't available, they called me right back. 'Cause I needed it quickly and they were on board with making it happen. The rates are ridiculous, but that's my own fault as well because I screwed up my own credit. If I pay it off early, then I don't pay as much. They explain all of that to you at the very front. I was really impressed that they treated you with respect, even though you know where you stand. I was in a bind, and I needed it, and they were able to loan it. For somebody that's messed up their credit, they're fantastic.

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    Verified purchase
    Punctuality & SpeedStaffBillingLoan Process

    Reviewed Aug. 5, 2025

    My experience with LoanMart was very good. The application process went smoothly, and we didn’t run into any problems. We had to wait until we got some things in order, but the loan was approved within a day, and the funding came the next morning.

    They required proof of income, proof of residence, my driver’s license, the vehicle title, and credit card information. It helped me get what I needed done, and I don’t think they could have done anything better. If someone I know was trying to do the same thing, I would definitely give them LoanMart’s number so they could reach out and handle everything.

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    Customer ServiceCoverageTechStaffLoan ProcessRatesHonesty & Transparency

    Reviewed Aug. 4, 2025

    Well the instructions on this review started out by saying people come here for help and to be honest. Well this is my honest opinion and this is my story dealing with LoanMart. I called them about a title loan. They agree at $119% interest. I was desperate enough I was going to take it. I almost signed the papers twice but as I read them it said things in there that they denied when I spoke to them on the phone per se caring full coverage insurance. I had five different employees tell me that I did not have to carry full coverage insurance although it states very clearly in the contract that you do and they tried to talk in circles they tried to get me to sign that contract and they could have took my car legally and they were lying to me the whole time. I hate to say I needed that money desperately but there's no way that I was going to lose my only vehicle over it.

    I knew that they knew what they were doing because I asked for a simple statement emailed to me stating what they said no full coverage insurance required. Of course they couldn't get this done because they wanted me to sign that loan knowing that I needed full coverage insurance that I could not afford. I wouldn't deal with these people if they were the last people with food on the face of this planet because somehow they would rip you off for it. Thanks for nothing loanmart. Just a big waste of time but thank God I read everything plus the small print as I suggest everyone should especially when you're dealing with the internet.

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    LoanMart
    Response from LoanMart

    Dear Ms. Williams:

    We appreciate you taking the time to review your experience with ChoiceCash. We’re sorry to hear about your frustration – our aim is to make the ChoiceCash process transparent and easy from start to finish. We take pride in treating every customer with excellent service and are sorry to hear that you are unhappy with the level of service provided to you. While we cannot speak about specifics of the status and history of your application on this public forum, we would gladly respond to any inquires you may have. For further assistance, please contact us at compliance@loanmart.com so we can fully review and respond to you.

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    LoanMart (formerly 800loanmart.com) Company Information

    Company Name:
    LoanMart
    Company Type:
    Private
    Year Founded:
    2001
    Address:
    PO Box 8075
    City:
    Van Nuys
    State/Province:
    CA
    Postal Code:
    91409
    Country:
    United States
    Website:
    www.800loanmart.com