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LendingTree Reviews

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Edited by: Liz Bingler

About LendingTree

LendingTree (NMLS #1136) is not a direct lender. Instead, it’s an online marketplace that matches you with one of its lending partners based on a questionnaire. LendingTree is free to use, and it offers users the chance to compare a range of financial products like personal loans, business loans, mortgages, insurance and credit cards.

Visit www.lendingtree.com
Pros
  • Free, quick product matches
  • Network of more than 300 lenders
  • Easily compare loans, credit cards and insurance
  • Helpful resources
Cons
  • Not a direct lender, only a marketplace
  • Not all lenders shown will be a good fit
  • Can lead to spam

LendingTree Reviews

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    How do I know I can trust these reviews about LendingTree?
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    Page 8 Reviews 830 - 980
    Customer ServiceOnline & AppLoan ProcessRatesTransparency

    Reviewed Nov. 24, 2016

    Customer service was terrific. They laid out and explained everything in detail to me so that I would fully understand the concept of my loan. Awesome follow-up and customer care. The application process was easy for me to follow and understand. Any questions I had for them they were able to answer swiftly and accurately. The rates and terms were comparable if not better than most companies I had been researching. They stood behind their agreements in every facet. The online network was easy to understand and navigate through. I was satisfied with being able to have complete access to all usable tools and information.

    Thanks for your vote!
    LendingTree
    Response from LendingTree

    Hi Scott,

    Thank you so much for your review. We are happy to hear about your experience with our Customer Service team and application process. We greatly appreciate your feedback!

    Thanks,

    Alyssa

    Verified purchase
    Online & App

    Reviewed Nov. 23, 2016

    The application was really easy to complete and no complicated questions, no crazy questions that doesn't even matter. Hopefully I will get approved for the loan so I can finish up Christmas shopping for my kids and some last minute holiday shopping. My credit score is not good at all please help.

    Thanks for your vote!
    Customer ServicePunctuality & SpeedOnline & AppStaffLoan ProcessRates

    Reviewed Nov. 23, 2016

    Customer service was very helpful. They answered all the questions I had regarding the business loan and what applying entailed. They took the time to make me feel like I was very important to them and their company. The application process was very fast and easy. I did it all online and was able to answer all the questions required with minimal to no effort. The rates and terms were very common for most places that provide these types of loans to people like me. They were very easy to understand. The online tools are very easy for people to use when filling out a business loan application. You do not have to be extremely computer savvy to figure it out.

    Thanks for your vote!
    LendingTree
    Response from LendingTree

    Hi Lisa- thank you for your response! We are happy you were able to get the help and service you needed!

    Thank you,

    Alyssa

    Verified purchase
    Loan Process

    Reviewed Nov. 22, 2016

    My experience was nothing more than Fantastic! I found a lender to help with consolidating my high interest credit cards. The process was very smooth and easy. The funds were in my account in less than a week! Now I have a very manageable monthly payment! Would definitely highly recommend your services! Thank you!!!

    Thanks for your vote!
    Customer Service

    Reviewed Nov. 22, 2016

    When I went on the Lending Tree website, I was only interested in finding out what the current interest was. Instantly I received two basic quotes, then hell followed. I received over 50 phone calls, text messages and emails from all the mortgage brokers to whom Lending Tree had sold my personal information. If I had known this would happen I never would have used the site. Unless you are prepared to be bombarded with calls, I suggest you find another site.

    Thanks for your vote!
    LendingTree
    Response from LendingTree

    Hi Lora,

    Thank you for reaching out. LendingTree only shares your information with up to 5 possible lenders, however we do realize this can be overwhelming. Please feel free to email me at LendingTreeSocial@LendingTree.com and I can add you to our DNC list.

    Thank you!

    Alyssa

    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed Nov. 20, 2016

    I called Wells Fargo and asked for a Harp loan on our home that was underwater in Fordyce, AR. The lady took me on a merry round trip that I am still on. I pay all of my payments, even that home, until the lady at Wells Fargo told me I didn't qualify for a harp loan because my payments were current. Well I missed a payment and called back and was told I couldn't qualify for a harp but she sent me papers on a short sale. You see our home where we raised our children was in a town where most of the employers had moved out, then the people moved. A house we owed $32,000 dollars on was appraised for $12,000. A home we thought we would sale for $70,000. I had not been back home for a long time.

    We moved to Conway to help raise our grandsons. Then cancer came, treatments came, then before the year was up my brain condition (cavernous sinus hemangioma) took my sight one morning or during the night. All I knew was as I stepped out of my bed, I fell to the floor, couldn't get my sight to work. I called Bob. He helped me down the hall to the living room, and he said this is one of the things on the doctors list. I get the phone and dial your neurosurgeon (you see the doctor had told me 5 years before he wanted me to be who I could be for as long as I could be). Bob and I knew that I was no longer who I was, I will never be. (I can never move back to our home where we raised our children.) I miss going home, but I was lock after a 10 and 1/2 hours of surgery. Now I must stay close to hospitals.

    Everyone hates me that I and the lady at Wells Fargo make so many mistakes about our home in Fordyce. I didn't know what to do except what the lady told me I needed to do. I ruined my and Bob's credit. Even though we paid and do pay our commitments. Everything is auto drafted, because when I thought I was getting Alzheimer's it was the blood vessels growing and bursting in my head and eye and my left sinus and it affected me to not have clear thing at times. I thought I was going crazy. I am glad I had the forethought to have all our payments to be auto drafted. I will not tolerate some so and so tell me I have bad credit. That we don't pay our bills. No I don't know all things, and how to handle all things, and yes I did believe the lady at Wells Fargo knew what she was telling me to do.

    I feel stupid and I hurt that Bob never checked out things for himself. He has always trusted me, even when I realized how stupid I had handled thing and I told him, he didn't yell at me. But now we both realize that we have to both know what is going on. I am 71 years old and I wish I could change things. I was 70 years old in 2015, the year I got my reckoning. Sorry, I or no one could know what they have in them, that was something going wrong when I was in the womb, that would have to be dealt with in my 60's--I was always proud of myself for paying the persons I owed. Now I will not live long enough to overcome the mistake I made at 70 years old.

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    Factual basis uncertain
    Verified purchase
    Punctuality & SpeedLoan ProcessRates

    Reviewed Nov. 16, 2016

    My loan was approved very fast, not a lot of paperwork. My rate was fair, closed within 5 days. Money sent to my account, I have been a very happy customer. Thank you so much. After I paid off my loan, I over paid. They sent over payment within 7 working days to my account. You got to give them a try.

    Thanks for your vote!
    Verified purchase
    Loan Process

    Reviewed Nov. 14, 2016

    A great experience I recommend to anyone. It was a hassle free experience. A joy to work with a company that tries to help for once and really easy application to fill out. If you're looking for a loan look no more. Lending Tree is there to help. They have many different loans to for anyone. Look no further. You come to the right place.

    Thanks for your vote!
    Verified purchase

    Reviewed Nov. 13, 2016

    We took up on payment for a trailer long time ago and I loved doing business with you. The person took it back that the name was in I paid on it for a 3 to 4 yrs then she lost it. I loved doing business with you. I paid for it and got it out of for closing for her and then she wanted back.

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed Nov. 12, 2016

    Was happy with the way I was treated. Went a lot smoother than I expected. Once information was submitted the final answer was very quick. The funds were transferred within two days after final approval. That was unexpected so was a pleasant surprise. Would recommend to all my friends and family.

    Thanks for your vote!
    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Nov. 12, 2016

    Thanks to Lending Tree people's professional work skill & fast working effectiveness, I was be able to found a lender & got what I needed in 48 hours! Would definitely recommend to people who is in need for finance help. They are much better & fast than any bank! Less hassle, more effective! Please spread the word! Thanks again!

    Thanks for your vote!
    Verified purchase
    Rates

    Reviewed Nov. 11, 2016

    I am very please with the level of service I rec'd. I initiated the process on 10/26. On 10/28 I was asked to provide my current electric bill. 10/30 I rec'd an email stating the funds will be in my account on 11/1 and they were. Great rate, service and overall experience.

    Thanks for your vote!
    Customer Service

    Reviewed Nov. 10, 2016

    I looked on Lending Tree just to see some information on what banks might offer for a mortgage refinance. As soon as I entered my phone number and email (hoping to only see some estimates and options to choose from), I received about 8 phone calls and about 12 emails within the first 2 minutes. I then find out that Lending Tree instantly sells your information to any number of banks willing to buy your information, even if you don't ask to be contacted. Even the next day, I am still getting phone calls and emails from banks that I did not ask to contact me. Seriously... Do not use Lending Tree.

    Thanks for your vote!
    LendingTree
    Response from LendingTree

    Hi Joshua,

    Thank you for reaching out and we sincerely apologize for your experience. We only share your information with up to 5 lenders, but do understand it can be overwhelming. Please email me at LendingTreeSocial@LendingTree.com and I will be happy to add you to our DNC list.

    Thank you,

    Alyssa

    Verified purchase
    Customer ServiceOnline & AppStaffLoan Process

    Reviewed Nov. 9, 2016

    The experience was great. There was a slight delay with receiving the funds but that didn't affect me. The process was very simple and easy. Your online application was user friendly. Jared ** was very helpful and he always returned my phone calls and emails on a timely manner. I'm very satisfied with the process and would recommend my friends and family.

    Thanks for your vote!
    Customer ServicePunctuality & SpeedOnline & AppStaffLoan ProcessRates

    Reviewed Nov. 9, 2016

    Only had to deal with one individual which made the entire process very convenient and easy. Would use them again for sure at any time. Was able to go through their website and the process was very easy and self explanatory. Took fewer than fifteen minutes to go through the entire process. Rates were better than what I would get from my personal bank which is Wells Fargo. Have many short term and long term options for you. Meets all of your needs. Had an online chat function that was incredibly helpful and you didn't have to wait for an agent to contact you. Only 1 person in the queue ahead of me. Very fast service.

    Thanks for your vote!
    Punctuality & SpeedStaffLoan ProcessTransparency

    Reviewed Nov. 8, 2016

    Friendly, quick, efficient staff. Clearly explained all the terms in full, answered all questions, made me feel assured and comfortable with the process. Very friendly, recommended staff. It went very well. Application process was quick and painless, not so tiresome. Though lengthy the staff was very willing to help with the application and try to make it as painless as possible. Terms could've been worse but they were good. I'd like to think they are very fair usual terms offered by any other loan company. Same applies to the terms to the application agreements.

    Thanks for your vote!
    Verified purchase
    Punctuality & SpeedLoan Process

    Reviewed Nov. 7, 2016

    After looking and researching for what seemed an eternity, I finally applied with Lending Tree. I was approved and received my loan in record time. I needed this to help with my credit cards so I'm very happy! This will definitely bring my credit score up a few points! :)

    Thanks for your vote!
    Verified purchase
    Loan Process

    Reviewed Nov. 7, 2016

    Just need help with gaining a better credit score. Thanks for being free so I can keep a eye on my payments and credit score. I don't understand why student loan forgiveness programs didn't help me like they said they would. They too screwed me out of 600 bucks that could of went towards paying back my loans through here.

    Thanks for your vote!
    Verified purchase

    Reviewed Nov. 7, 2016

    I can do this but no one will give me the opportunity to work with me. I'm very confident that I'm responsible. I work through a temp for 6 months straight trying to get hired on full time with the company I've been with for 3 of those months. I work 12 hr shifts 5 days a week.

    Thanks for your vote!
    LendingTree
    Response from LendingTree

    Hi Jared - thank you for reaching out. Have you visited our site? Please feel free to email me at LendingTreeSocial@LendingTree.com with any questions.

    Thanks,

    Alyssa

    Factual basis uncertain
    StaffEase of UseRatesTransparency

    Reviewed Nov. 7, 2016

    The customer support service was good. They are very responsive and polite. They try to assist you in every aspect in the best way possible. The application process was clear and easy. There was not much difficulty in terms of the disclosure and policies that needed to be followed. The rates and terms were quite reasonable in comparison to other lending institutions. There was clarity and the rates were very much affordable. The online tools are user friendly. There was little or no difficulty encountered so far. Essentially, it was smooth and reliable in all aspects.

    Thanks for your vote!
    LendingTree
    Response from LendingTree

    Hi Carr -

    Thank you for your review! Please feel free to email me at LendingTreeSocial@LendingTree.com if you have any further questions or suggestions!

    Thank you,

    Alyssa

    Customer ServiceOnline & AppLoan ProcessRates

    Reviewed Nov. 6, 2016

    My customer support experience was awesome! Any questions I had, they knew exactly how to answer in a way that left me feeling positive and ready to take out my loan. The application process was simple and easy. None of the parts were too complicated, and the application itself left me with little to no questions. The rates and terms are simple and easy to accomplish. There was no tough decisions and absolutely no terms were out of hand, crazy, etc. The online tools helped a lot, especially when having a quick question. The navigating tools helped me the most when I was troubled with my current spot.

    Thanks for your vote!
    Customer ServiceStaffEase of UseLoan ProcessRatesTransparency

    Reviewed Nov. 5, 2016

    Everything was excellent from start to finish. All of the interactions were helpful and professional no matter who we were working with. The process was very easy. All of the forms were clear and easy to complete, and we received a prompt response. We didn't have any questions since the instructions were all clear. The rates were competitive based on my understanding of the market and the terms are very favorable. We are happy with the rates and terms. They have an excellent online experience. All of the tools are easy to find and easy to use. Very well designed even for novices. No complaints here.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Nov. 4, 2016

    My husband and I had found ourselves in a very rough financial predicament. Due to some previous issues our credit scores were not sufficient for anyone to even look at us, but Lending Tree lead us to the company Avant, and Avant helped us. The staff was very friendly and made me breathe a lot easier. It's people like me that need help establishing credit, and nobody will help. Thank you Avant and Lending Tree for helping us out. I would 100% recommend them.

    Thanks for your vote!
    Verified purchase
    Punctuality & SpeedLoan Process

    Reviewed Nov. 4, 2016

    I felt the loan process through Lending Tree was easy and quick. I didn't have to deal with a stack of papers to sign or people calling and asking for more and more information. I bought an older home that needs some upgrading and needed the finances to complete them. Thank you for helping me accomplish that.

    Thanks for your vote!
    Verified purchase
    Punctuality & SpeedStaffEase of UseLoan Process

    Reviewed Nov. 4, 2016

    Easy to use and great setup. Thanks for your help in finding me a loan fast, easy and approved in less than 48 hours. I had my money and was on my way. Will put the word out to use this site. Have a good experience. Always keep good work.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Nov. 4, 2016

    No offers. I was directed to this without seeing what you can do for me. I am disappointed that you are not trying to help me in my time of need. You should not be doing this to people who have been working on the other side of things that I have a great deal of stress.

    Thanks for your vote!
    LendingTree
    Response from LendingTree

    Hi Jessica,

    Thank you for reaching out - can you email me at LendingTreeSocial@LendingTree.com with more information?

    Thank you,

    Alyssa

    Punctuality & SpeedOnline & AppStaffLoan ProcessRates

    Reviewed Nov. 4, 2016

    My customer support was great. They were so nice to me and tried very very very hard to make sure I was happy and happy with the loan that I had received. The application process was fast and easy. They don't go by your credit and even if you have bad credit they still will give you a loan. They try to make everyone as happy as they can. The rates and terms were great. I had affordable monthly payments and my rates never go up no matter what. They were so great and really tried their hardest to help me. The online tools they tell you about are great too. You can get on your account and check how much you owe still or if you can receive another loan and it helps you with anything you need.

    Thanks for your vote!

    Reviewed Nov. 3, 2016

    Ive used Lending Tree in the past to shop rates, and tonight I did the same. But then my phone pinged with an alert to a hard credit pull. Then it pinged twice more to show the same. I had my credit pulled three times, on a page that promised no hard enquiries. Then I looked at the names on the inquiries, and saw that they had done this before as well. Im quite livid right now. Had I known they intended pull hard, Id have not bothered. Waiting to hear back from them, before I'm forced to seek other recourse.

    Thanks for your vote!
    LendingTree
    Response from LendingTree

    Hi Cory - The only product that has a hard credit pull is our auto loans. Also, when loan shopping, credit bureaus consider hard pulls for the same type of loan in a short time period as one credit pull versus multiple. So, if the consumer finds a loan within 30 days, the inquiries won’t affect the FICO Score while the consumer is rate-shopping. Please email me at LendingTreeSocial@LendingTree.com and we can look into this further.

    Thanks,

    Alyssa

    Customer ServiceStaffLoan ProcessRates

    Reviewed Nov. 3, 2016

    Very helpful. They were able to answer all of my questions and were very polite throughout the entire process. I was happy with their customer service. The application process was not too complicated in comparison with similar loan providers. I was happy with the application process. As always, of course lower rates would be appreciated, but that is a given with any company. I found the rates to be comparable to similar organizations. I was happy with their online interface. I was able to find the tools and information that I needed with very little difficulty. Would definitely recommend.

    Thanks for your vote!
    LendingTree
    Response from LendingTree

    H Travis,

    Thank you for your feedback! We appreciate you taking the time to write a review. Should you have any other additional feedback please feel free to email me at LendingTreeSocial@LendingTree.com.

    Thank you!

    Alyssa

    Verified purchase
    Customer ServicePunctuality & SpeedStaffLoan Process

    Reviewed Nov. 2, 2016

    It has been a great experience so far. The process was really easy and I got the loan quickly. The person I talked on the phone with to check on my phone number was really friendly and professional. I will most definitely will recommend Lending Tree to my family and friends and I am looking forward to do more business with them. Thank you!

    Thanks for your vote!
    Customer ServiceStaffLoan ProcessRatesTransparency

    Reviewed Nov. 2, 2016

    Customer service guy was really nice and explained everything. He walked me through the process and called me back. He helped explain forms and get them finished. It was time-consuming but the rep was very helpful and it took a few days but everything was done online. I had one thing to fax to him but everything else was streamlined. I did not get a rate or terms in the beginning. I was quoted a rate and terms but I didn't qualify for the loan. The rate was 6.25% for 5 years was the terms of the contract but I did not get approved. I used a company website that gives loans to businesses. I also had to fax some paperwork to their customer service rep. I used an online loan calculator to figure out how much I needed.

    Thanks for your vote!
    LendingTree
    Response from LendingTree

    Hi Kimberly,

    Thank you for your feedback. Was this lender one you were matched with through LendingTree?

    Thanks,

    Alyssa

    Factual basis uncertain
    Customer ServiceStaff

    Reviewed Oct. 31, 2016

    They were very knowledgeable, helpful and friendly. They made sure I understood everything and made me feel very comfortable with the terms of the loan and everything I asked. It was an easy to understand application. Pretty self-explanatory and easy to fill out. The customer service people will even walk you through the whole process if you need them to. The terms are easy to understand. They make sure there is no hidden crap, everything was straightforward and if you have questions their customer service is more than willing to help you figure it out. I personally didn't use the online tools but they seemed to be very helpful if you need them. They make it easier for some people to fill out the application.

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    Punctuality & SpeedLoan ProcessRates

    Reviewed Oct. 30, 2016

    Anytime I contacted them I was never on hold long. Always treated me with respect even if I had to be late on a payment. Would use them again if I need another loan. They helped me when I asked about a particular part of the application process. Actually enjoyable. My rates and terms were higher than normal because I don't have the best credit. It was hard for me to even get a business loan so this wasn't a bad deal for myself personally. Online account access is superb! Unless you need to speak to a person everything you need to do, you can do on the website. I loved the website access, you could make payments, get more credit all from the site.

    Thanks for your vote!
    LendingTree
    Response from LendingTree

    Hi Tammi - thank you for your review. Was this for a lender you were matched with through the LendingTree site? While LendingTree does not handle the loan payments or rates, we do help match you to possible lenders. The loan details are then handled by whichever lender you chose. Thank you!

    Alyssa

    Factual basis uncertain
    Verified purchase
    StaffRates

    Reviewed Oct. 29, 2016

    Tried to get a loan quote from these people today. I have a 767 credit score 50% equity in my home. I simply wanted a quote on a 15 year fixed rate mortgage. I answered all their questions but they just kept on pushing for more unrelated information. I felt like I was buying a car at a used car lot. They refused to give me a quote. I'm assuming they knew that they were not the best rate and kept trying to push me into a longer term where they might appear to have a better deal. Don't waste your time with this company. You will not be happy. PUSHY, PUSHY, PUSHY. They lost a chance at an A+ customer.

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    LendingTree
    Response from LendingTree

    Hi Mike - thank you for providing this feedback. Was this through our experience on the LendingTree site or with a specific lender you were matched with? Please feel free to email me directly at LendingTreeSocial@LendingTree.com with more information.

    Thank you,

    Alyssa

    Online & AppStaffEase of UseLoan ProcessRatesTransparency

    Reviewed Oct. 29, 2016

    I called up looking to get some advice on a loan. The female representative I spoke to was very knowledgeable and friendly and accommodated all my requests and gave me some most excellent advice on how loans work and how they're really beneficial to you. The application process was as smooth as can be. It was easy to understand and easy to fill out. I never had any questions on how to fill it out cause the instructions were clear as day. Rates were incredibly cheap. Cheapest I've seen. I know the loan companies get a bad reputation for ripping people off but they really went above and beyond for me. They had some pretty good terms that were convenient to me! Online tools were incredibly easy to use and very dispersible. I understood everything that was shown to me and. Used all of the tools to my advantage.

    Thanks for your vote!
    Verified purchase

    Reviewed Oct. 28, 2016

    I am still in the process of getting started. I hope this is worth the effort and I hope that Lending Tree is able to help me achieve my goals. Regardless of my past. I have heard a lot of things about this company. And I believe they either can get what I am asking for or point me in the right direction.

    Thanks for your vote!
    LendingTree
    Response from LendingTree

    Hi Shantrel,

    Thank you for using LendingTree! If you need any help along the way please feel free to email me at LendingTreeSocial@LendingTree.com.

    Thank you!

    Alyssa

    Factual basis uncertain
    Verified purchase
    Punctuality & SpeedLoan Process

    Reviewed Oct. 28, 2016

    This was a great experience. The process was fast and easy. I will come back when I need another loan. Thanks Lending Tree. You took a lot of stress off my shoulders. I needed the loan for auto repairs and you came through with no questions asked. You are the best.

    Thanks for your vote!
    StaffLoan ProcessRates

    Reviewed Oct. 27, 2016

    It was great. They were really friendly and answered all questions that I had. They put me at ease with the whole process. They were easy to work with as well. Application process was easy to understand and if they needed more information they knew what they needed and let me know in a time where I could get everything together for them. The rates and terms they could offer me was better than any bank or anyone else could offer me. It was in range that I could handle and they were easy to read and understand. The online tools were easy to understand. It let me see everything that was going on and what they still needed and if they got it. I could be update all the time and see what was going on.

    Thanks for your vote!
    Verified purchase
    Punctuality & SpeedLoan ProcessRates

    Reviewed Oct. 26, 2016

    Loan experience was a very quick process. I didn't like the terms (would not get another loan on those conditions) but the loan was needed. However, again the process was swift and I appreciate the loan at a time in need. The payback amount, interest charges and not receiving the full face of the loan is good for you but bad business and I won't go this route again.

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    Verified purchase
    Loan ProcessRates

    Reviewed Oct. 26, 2016

    I had applied for a loan and submitted my documents and in a few days was approved. Very simple and you also have a fixed rate and no pre-payment penalty. This is what you look for people! Simple, Fixed rate, No pre-payment penalty. So looking at companies like ONEMAIN, LightStream a sister to SunTrust they also are Incompetent as many others.

    Thanks for your vote!
    Bob increased rating by 2 stars.
    Customer ServiceRates
    After a positive interaction with LendingTree, Bob increased their star rating on Oct. 27, 2016.

    Updated review: Oct. 27, 2016

    The lending tree has been very responsive by removing me from their partner's call list. Thank you, Bob!

    Original Review: Oct. 26, 2016

    I searched the net for refinance rates. Lending Tree came up. As they walked me through many screens my information was being sent to salespeople all across the country. The phone started ringing before I even got done going through their forms. I had 12 phone calls in 3 hours. And phone has already got 3 more unwanted phone calls this morning in an hour. I never did get rates just solicited constantly. Stay away from this site.

    Thanks for your vote!
    LendingTree
    Response from LendingTree

    Hi Bob,

    We are very sorry for your experience. We only share your information with up to 5 of our partners, however I know it can be overwhelming. Please email me at LendingTreeSocial@LendingTree.com and I will be happy to add you to our DNC list.

    Also, you can check out rates without inputting any personal information here: https://www.lendingtree.com/current-mortgage-rates?icid=LE-HP-Banner&listviewname=style5&theme=metro&esourceid=6114426&SpId=ns-hp-sg-le-9844-100#/offers/847b3234-20c2-4904-b2cf-7f9029184d89

    However, keep in mind these are just estimates and not actual guaranteed rates as they do not take into account your personal information.

    Thank you,

    Alyssa

    Loan ProcessRates

    Reviewed Oct. 26, 2016

    Customer support for Lending Tree is very impersonal you never talk one on one with someone. I like to be able to visit a local branch and look at the women that work there. Applications process is a process in itself. You fill out an application and wait for them to get back to you and let you know if your application was approved so you can get your money. The rates and terms are like a foreign language to me. I just signed papers to sign them just so I could get money for a business that I do not have then I went to the bank to look at more of the tellers that worked there. Online tools are tools that are online and they are like a toolbox with tools in it. Some you use. Some just stay in the box and never get used then there are others you use all the time.

    Thanks for your vote!
    LendingTree
    Response from LendingTree

    Hi Jason,

    Thank you for your feedback. Was your customer support through LendingTree or the lender? Either way, I would like to look into this as we want the entire process to be satisfactory. Please email me at LendingTreeSocial@LendingTree.com with further details.

    Thank you,

    Alyssa

    Factual basis uncertain
    Customer ServiceLoan ProcessRatesTransparency

    Reviewed Oct. 26, 2016

    Customer support was rude and obnoxious. I definitely won't recommend to any other business or person. If you have fair credit, call or work with another company. Application was too lengthy and time-consuming. It should definitely be shorter for a small amount business loan. Hope you have all day. Rates and terms need to be better explained for a business especially ones just starting and small. Probably okay for larger business. Needs to explained clearer. When will these companies learn that not everyone knows how navigate through online services. I sure do miss the old days when you spoke with someone on the phone or met them in person.

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    LendingTree
    Response from LendingTree

    Hi Amy,

    Thank you for your feedback. Was the Customer Support from LendingTree or a lender you found on our network. Either way, please email me at LendingTreeSocial@LendingTree.com so we can look into this ASAP.

    Thanks,

    Alyssa

    Customer ServiceOnline & AppEase of UseLoan ProcessRatesTransparency

    Reviewed Oct. 25, 2016

    Customer support will get you an answer to your questions eventually. It won't be fast and there will be follow-ups, but you will get there in the end. It's fine if you are not on a tight deadline. The application process is mostly automated and moves ahead smoothly enough. You shouldn't hit too many snags, but if you have a unique situation you will have to talk to a person to move forward. The rates and terms are clear enough. You can probably find better terms if you shop around enough, but they will get you in the ballpark or at least confirm if you other terms are competitive. The online experience is pretty standard but it works well. Everything you expect from an online lending application is here. If you've seen these before, you should have no problem. If it's your first time, it's pretty intuitive.

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    Verified purchase
    Ease of UseRates

    Reviewed Oct. 24, 2016

    Experience was positive, website was very easy to use. Expectations were met. I would recommend Lending Tree and will use again in the future if needed. I like the dashboard aspect of the account. The only drawback is that I thought I was just getting a quote on an inquiry and was contacted by lenders with high interest rates and not the lower rates shown on the page. I ultimately did use one of their suggestions.

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    Verified purchase
    Loan Process

    Reviewed Oct. 24, 2016

    Lending Tree made this experience very simple for me. I followed the instructions and received my loan in approximately 5 days. I have applied for other loans which took weeks for approval. However, Lending Tree sent me all the information I needed to get my loan and I choose the lender that was right for me. One important thing was there was not any PRESSURE from Lending Tree or the lenders. Thank you so much!

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    Verified purchase
    Customer ServiceSales & MarketingStaffLoan Process

    Reviewed Oct. 23, 2016

    Well, to be honest at first I thought that this was too good to be true and maybe a scam. :) I had someone at a Banking Institute that I knew check into things. These days it pays to be careful. Things check out good and I proceeded from there. It really didn't take that long to get things rolling and yes, they do ask a lot of questions, but that is to be expected and understood. After all it is their money they are loaning. Everyone was very nice and professional to deal with. They did call sometimes on the same question or information, but a different person. But, it did all finally come together and I got my loan. Very great people to deal with and would recommend to my friends and family.

    Thanks for your vote!
    Customer ServiceStaff

    Reviewed Oct. 23, 2016

    Business Loan - Through Lending Tree I was contacted by a company called Currency. Jordon ** was their rep. to whom I submitted all of my information including Tax returns (Stupid Me) along with bank statements. I submitted them because of the reputation of Lending Tree. Jordon told me they would have the funds in a couple of days. I contacted him over a period of several days. His response: "I'm working on it. I will call you later this afternoon." Afternoon does not exist for Jordon because I have not heard from him in over a week. Our credit score is good we just maxed out in expanding our business. So if Jordon could not get us the loan why not just say so. I am now concerned about our private information not being so private anymore... At this point I would advise anyone to stay away from Lending Tree.

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    LendingTree
    Response from LendingTree

    Hi Darrell,

    Thank you for bringing this to our attention. Please email me at LendingTreeSocial@LendingTree.com with more information on the lender so we can look into this further for you.

    Thank you,

    Alyssa

    Verified purchase
    Loan Process

    Reviewed Oct. 21, 2016

    The loan process was very easy. I was approved and received the money in my bank account in a very speedy manner, but the disclosure form was not visible and neither was the processing fees. My loan deposit was $430.00 less than the loan. I cancelled the loan. Don't pay to get a loan.

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    LendingTree
    Response from LendingTree

    Hi Terry,

    Thank you for reaching out. Was this through a lender you were matched with on our site? While LendingTree helps match you to possible lenders, the loan details are up to each individual lenders' underwriting criteria.

    Thanks,

    Alyssa

    Factual basis uncertain
    Sales & MarketingLoan Process

    Reviewed Oct. 20, 2016

    Senior was told cost of loan origination would be $1800. Was told he would receive the line of credit and was "booked" when home appraisal had been completed. Senior provided all records proving ownership of home and utility bills paid for home to prove residence. Robert ** falsely blamed appraiser writing on report that senior "did not reside" at home. The report stated nothing about that subject and appraiser also stated the appraisal for FHA loan would be granted. Confirm faxes, emails and certified letters to Robert ** confirming all facts by him that line of credit would be granted upon receiving appraisal report.

    After senior asked for copy of loan contract the cost of the loan was $7,000 not $1800. Bait and switch! Robert ** in Irvine, CA sent only decline of loan stating senior did not live in his home. Do not use this third party that lies to potential borrowers. Complaint for false bait and switch against Robert ** for Lending Tree has been filed with Consumer Protection federal bureau and California Attorney General. Small claim action has been filed against Robert ** for bait and switch for costs senior occurred to process loan. False advertising and lying!

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    LendingTree
    Response from LendingTree

    Hi Kerry,

    Thank you for reaching out. Was this through a lender you were matched with on our site? While LendingTree helps match you to possible lenders, the loan details are up to each individual lenders' underwriting criteria. However, please email me at LendingTreeSocial@LendingTree.com with more info so we can look into this further.

    Thanks,

    Alyssa

    Factual basis uncertain
    Verified purchase
    Loan Process

    Reviewed Oct. 20, 2016

    I had a somewhat satisfied and dissatisfied experience with Lending Tree. It seems that I were having trouble trying to seek a lender. Even if with poor rated credit, I think you should have a program where others that are in the same position as myself. And that our government could do better for the others that are in a similar situation as me.

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    LendingTree
    Response from LendingTree

    Hi Martrez,

    Thank you for providing this feedback. While LendingTree helps match you to possible lenders, the ultimate decisions are up to each individual lender. However, we are always looking for ways to improve and greatly appreciate this feedback!

    Thanks,

    Alyssa

    Verified purchase
    Loan Process

    Reviewed Oct. 20, 2016

    Better than I thought. Did not think I would get the loan! Thank you. I did not think I would get the loan because of my credit. I hope that I did the right thing. So far it looks good and yes I have told some of my friends about you!

    Thanks for your vote!
    Verified purchase
    Punctuality & SpeedLoan Process

    Reviewed Oct. 19, 2016

    The loan process was fast and simple. Lending Tree came through for me when I really needed it. The entire process from filling out the application and the money being deposited into my account was 6 days. And it's great knowing someone has given me a chance to get ahead of my finances. Thank you Lending Tree.

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    Verified purchase
    Loan Process

    Reviewed Oct. 19, 2016

    Nice truck loan from you and site is a little hassle but all in all it is a worth the effort. Need to fix the credit score that y'all send customers to because it does not really give you a free credit score as it claims to be on the site. It charges a $1.00 fee and requires a credit card.

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    LendingTree
    Response from LendingTree

    Hi Derrick,

    Thank you for your feedback - you should not be charged to see your credit score in My LendingTree - can you please send me more information to LendingtreeSocial@LendingTree.com so we can look into this further?

    Thanks,

    Alyssa

    Verified purchase
    Customer ServicePunctuality & SpeedLoan ProcessRates

    Reviewed Oct. 17, 2016

    I had seen LT advertised for a long time. Feeling the weight of carrying multiple open credit accounts and the interests, after praying, I decided to give LT a go? This was an answer to prayer. The process was quick and easy. Not like the old days of face-to-face applications, feeling like you were being judged. They connected me with a creditor that offered what I was asking and more, with great terms and rates. I am now saving money while paying off my debts.

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    Verified purchase
    Punctuality & SpeedLoan ProcessTransparency

    Reviewed Oct. 17, 2016

    The process through Lending Tree and the lenders was fast and easy. Lending Tree helped out by getting your information needed and finding a lender that meets your needs. I also like how Lending Tree has your own personal dashboard and gives updates on how you can save money. Will use them again in the future.

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    Verified purchase
    StaffLoan Process

    Reviewed Oct. 16, 2016

    I was very amazed with Lending tree, I had my loan deposited within a couple of days all done from my home. I recommend Lending tree, thank you Lending tree! It was a great experience. They helped me. I was able to pay my debts and became stress free.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Oct. 14, 2016

    Applied for a loan to help out my son lives out of state. Within hours they were able to approve me for funds. I did not have a ton of phone calls and no one else calling me to try to sell me anything, so I know my information was not sold to anyone. They are very professional. Now I don't have to worry about my son. Thank you very much.

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    Verified purchase
    Punctuality & SpeedLoan Process

    Reviewed Oct. 14, 2016

    I turned to LendingTree for a personal loan, to pay off some debts and repair my vehicle. The process of helping me find a loan that fits my needs, was fast and easy. Thank you LendingTree for helping me find a loan quick and easy and I didn't have to ask lots of lenders and pulling my credit.

    Thanks for your vote!
    Verified purchase
    Loan Process

    Reviewed Oct. 14, 2016

    We managed to dig ourselves into a hole. After many sleepless nights, I reached out to Lending Tree. It was so comforting completing the application at home and online. It is difficult admitting I allowed the debt to increase, judgment I did not need, sometimes face to face transactions are uncomfortable. This process was simple to achieve, and has allowed me to sleep more peaceably.

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    Verified purchase
    Customer ServiceLoan Process

    Reviewed Oct. 13, 2016

    The ease of doing business was exceptional! I was able to close on the loan within 72 hrs. Had multiple offers to choose from. Short term and long term offers were given. The documents that needed to be sent were easy to obtain and once sent I had an answer shortly thereafter. I would recommend Lending Tree to anyone! Thanks Lending Tree!

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    Verified purchase
    Punctuality & SpeedStaffLoan Process

    Reviewed Oct. 13, 2016

    The experience was very pleasant. The account representative I dealt with was timely and very respectful. The loan was processed in less than 24 hours and funds were transferred immediately. I will definitely return should I need help again later. Thank you for making this a positive experience! Thank you for the business.

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    Verified purchase
    Sales & Marketing

    Reviewed Oct. 12, 2016

    Why do you keep sending me ads for loans and never give me a loan? I've been filling out your applications for six months now and it's getting annoying. Please give me a Loan to pay my debt and taxes. I make good money to pay you back from my checking. Thanks.

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    LendingTree
    Response from LendingTree

    Hi Tony,

    Thanks for reaching out. While LendingTree can help match you to possible lenders, the final loan decision is based upon each individual lenders' underwriting guidelines. Please email me at LendingTreeSocial@LendingTree.com if you have any questions.

    Thanks,

    Alyssa

    Insufficient response received
    Verified purchase

    Reviewed Oct. 12, 2016

    I will pay off as soon as possible because I'm trying to get my score working with credit. Don't have credit or bad score is because I just use to do cash and bill up my credit and buy a house for my family so this will be the way and I think I deserve a shot at a loan or however much I can get loan.

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    Verified purchase
    Punctuality & SpeedLoan ProcessRates

    Reviewed Oct. 12, 2016

    I had an amazing experience with Lending Tree. The process was fast and easy. The interest rate is great and I appreciate having my payment automatically deducted from checking account. I would, without hesitation, recommend Lending Tree to family and friends. Love, love Lending Tree. This was my second loan with Lending Tree.

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    Verified purchase
    Punctuality & SpeedLoan ProcessRates

    Reviewed Oct. 11, 2016

    The process was smooth, easy and fast that I was uncertain if this was legitimate. The interest rate was a little higher than I expected but will say it's fair given my recent credit history of inquiries that I'm disputing due to inaccuracies, but show up on all of my credit reports. Thanks so much, highly recommend this company.

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    Verified purchase
    Punctuality & Speed

    Reviewed Oct. 10, 2016

    I am totally impressed and thankful for Lending Tree giving me the opportunity to consolidate my credit cards. I received several offers rather quickly and direct deposit was in my account in a couple of days. I will definitely recommend to friends and family. My mortgage company said no, but Lending Tree said yes!

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    Verified purchase
    Customer ServiceLoan Process

    Reviewed Oct. 9, 2016

    I appreciate the quick response on my loan application. Within a week I received a yes or no. The electronic paperwork and transaction was very easy to manage and the funds were deposited directly into my checking account. I would recommend LC to my family and friends if they were in a situation like me.

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    Verified purchase
    Customer ServiceLoan Process

    Reviewed Oct. 8, 2016

    I was first told you could not find a lender for me, and that I should log in to read the reasons why. Then my account logon didn't work, and your system failed to email me a reset (I tried twice, and did check the spam folder). Then a loan WAS deposited into my account (from Lending Club, via webbank), but I have also been unable to reach them. So, yeah, thanks for the unexpected money, but I really don't know where I stand with either organization. I tried to email Lending Club to rescind my permission for online communications, but so far I haven't heard back. Poor communications.

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    LendingTree
    Response from LendingTree

    Hi Scott - Please email me at LendingTreeSocial@LendingTree.com so we can look into this immediately.

    Thanks,

    Alyssa

    Verified purchase
    Loan Process

    Reviewed Oct. 7, 2016

    I was able to find a list of providers that would meet my needs. I selected the best lender for my situation and the process was smooth and steady. Definitely a good way to get introduced to quality lenders and find terms and rates that fit your situation. Next time I am looking for personal loans I will check out the options on LendingTree before making a decision. I would recommend that others do the same.

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    Verified purchase
    Staff

    Reviewed Oct. 7, 2016

    Hope to get help to pay some small bills off and possibly get back on my feet. Because of high medical bills and medications it has been hard to get back up to where I originally was. But I am determined to try. I have a great support team praying for me to do so.

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    Verified purchase
    Punctuality & Speed

    Reviewed Oct. 2, 2016

    I wanted a loan to pay off credit card debt and applied online to lending tree. I received several responses. It was quick, easy and very comfortable. I will be recommending the service to all my friends when they need money for any reason. I will use the service again when and if I need money quickly.

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    Verified purchase
    Rates

    Reviewed Oct. 1, 2016

    Pay off a high interest loan I have a loan that is 160% interest. I basically in need of a loan with a significantly lesser amount in interest. But leading the interest it will free me up to take care of smaller credit card bills. The perfect situation would have a loan than can cover all these aggravating payments and pay this interest to one company. Please please please.

    Thanks for your vote!
    LendingTree
    Response from LendingTree

    Hi Jamel,

    Please visit our site at www.lendingtree.com for more information and to see what lenders may be a good fit for you.

    Thanks,

    Alyssa

    Insufficient response received
    Verified purchase

    Reviewed Sept. 30, 2016

    Lending tree has been nothing short of amazing. When I needed help to get my financial situation together, they have giving me and my family the tool to fix what hard times had done. I can't thank this service enough. Time to pay them back and get back on track. Thank you.

    Thanks for your vote!
    Verified purchase
    Punctuality & SpeedRates

    Reviewed Sept. 30, 2016

    I had two credit cards that both had a little over 20% interest rates. It was so discouraging to pay $100 on each, and see that over $65 was interest! I applied twice to the Lending Club, the first time I was denied. Then a couple of months later, I applied through Lending Tree, and was approved by Lending Club. The interest is almost half as high! I will be paying about the same monthly payments but will pay off my loan in 3 years instead of the eight it would have taken with the credit cards. What a relief! Thank you!

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    Verified purchase
    Punctuality & SpeedStaffLoan ProcessRates

    Reviewed Sept. 30, 2016

    Thank for the great service again!!! Very easy process, simple and quick. I have had a loan before with Lending Tree and your service and attention to each customer is fantastic! I highly recommended your company and I will continue to recommend to many people. Your rates are very competitive. Thank you!

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    Verified purchase

    Reviewed Sept. 27, 2016

    Trying to build my credit. So I can purchase a home for my family. I know my credit scores are low but just want to do better in life. Thank you for your time. I've been on my job for six years. Just hoping for a chance to I can be reliable and hope I can build trust.

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    Verified purchase
    Punctuality & Speed

    Reviewed Sept. 24, 2016

    I was happy with the service and the funds were applied at a decent speed! I would definitely suggest some friends to deal with Pave if they are looking to take out a small loan. If I ever need another one, without question I would go with this online option.

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    Verified purchase
    Loan Process

    Reviewed Sept. 23, 2016

    Somehow, I missed disclosure about origination fees and when my loan was deposited, it was over $1000 short of what I requested. Despite this, my loan liability is for the full amount originally requested. The origination fee should be more prominently displayed, rather than buried in an arcane, tedious, long document. It would have helpful to see a footnote or asterisk next to/near the amount wishing to borrow that says "calculate your loan origination fee". I'm not blaming anyone other than myself, but in my defense it should be noted that I have previously taken many types of loans (payday, personal, installment, title, debt consolidation) from different lenders and, except for mortgage and car lenders, I have never faced an origination fee for a single one. It's no surprise I wasn't looking for it. I'm merely asking for a more front-end disclosure/warning that an origination fee would be charged.

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    LendingTree
    Response from LendingTree

    Hi Joanne,

    Thank you for reaching out - was this through a lender you were matched with on the LendingTree site? While we help match you to lenders, the loan details are all handled by the individual lenders. However, I would like to learn more so I can pass this feedback along. Please email me at LendingTreeSocial@LendingTree.com.

    Thanks,

    Alyssa

    Factual basis uncertain
    Verified purchase
    Customer ServiceStaff

    Reviewed Sept. 21, 2016

    I received a phone call from a lender in under 1 minute. I discussed options with a lender, sent in my paperwork and was approved within one hour. My personal contact at the lending institution was very friendly. My money was in the bank before the start of business the very next day.

    Thanks for your vote!
    Verified purchase
    Loan ProcessRates

    Reviewed Sept. 19, 2016

    Lending Tree made the process of securing a debt consolidation loan simple and pain-free. Everything was able to be done online, which meant that I was able to complete everything as my schedule would allow. Rates are in line with my local banks, but the Lending Tree process was much easier and the money was in my account within days of my first inquiry. I would definitely recommend Lending Tree.

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    Verified purchase

    Reviewed Sept. 18, 2016

    Lending Tree has never helped me due to my low credit score and derogatory comments. But I have hired a company to help me clean my credit score and since almost all of my credit debtors are over 12 years old we should be able to clean it up quickly. Once my good credit is restored then I will be making the decisions on what lender to use. And I probably will reject all of those lenders that have rejected me.

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    LendingTree
    Response from LendingTree

    Hi John,

    Thank you for reaching out. While LendingTree helps match you to possible lenders, the final approval decision and loan details are up to each individual lenders' underwriting guidelines.

    Thank you,

    Alyssa

    Factual basis uncertain
    Customer ServiceEase of UseRates

    Reviewed Sept. 15, 2016

    The customer support is fast in helping you with whatever problem you might have. They will keep trying to get your problem fixed before they hang up with you. It did take some time to fill out the application, but it did not ask a bunch of stupid question. And if you needed help with it there was someone to ask. The rates seemed reasonable to me for what I needed. And the terms was easy to understand and keep up with on what it was. Can say it was printed to where I could read it. I have not used the online tools much so cannot say a lot about how well they are. But what I have used was easy to use and understand.

    Thanks for your vote!
    LendingTree
    Response from LendingTree

    Hi Jen,

    Thank you for reaching out. Was your experience with a LendingTree support person or a lender you found through our site? I would love to learn more about your experience and how we can continue to improve.

    Thanks,

    Alyssa

    Customer ServiceSales & MarketingLoan Process

    Reviewed Sept. 14, 2016

    If I would have realized that Lending Tree makes money off selling my personal info to mortgage firms, I would never have used their website. Ultimately I feel as if I posted all my info on the internet for everyone to see. After filling out my info on LT website (I left out my SSN#, and glad that I did). I was impressed that within minutes of requesting mortgage refi quotes I received a phone call from one of their loan agencies, followed by weeks of phone calls and follow ups from firm after firm.

    After the calls died down, my email spam nearly quadrupled. First with loan refi spam, which eventual led to erectile and ** pill spam. Now I'm getting text messages from India on my phone about my credit cards that I don't have. I seriously doubt that LT gave my contact info to anyone in India, or anyone peddling pills online, but the timing of all this spam leads me to believe that someone that they sold my info to did. Just goes to show that once you put your information in any digital format it becomes public info.

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    LendingTree
    Response from LendingTree

    Hi Wyatt,

    Thank you for reaching out. We only share your information with up to 5 lenders, however I realize that can be overwhelming. Please email me at LendingTreeSocial@LendingTree.com with the phone number and email address you would like to be added to the DNC list and I will add you.

    Thank you,

    Alyssa

    Punctuality & SpeedOnline & AppStaffLoan Process

    Reviewed Sept. 14, 2016

    Very nice people. They was very interested in me and was trying everything to help me be approved but I did not have enough experience. The application took me 30 mins to fill out. I'm not great at filling them out or else I could had it done sooner. I can read applications well - it's just the filling out is harder for me. They may be strict but they will work with you. I have 4 kids and no help so they worked a schedule out that works for me. I'm satisfied with this loan company. The online tools was very easy. It gives you a description on what each symbol, question, or picture. It is very explanatory. I recommend it to everyone.

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    LendingTree
    Response from LendingTree

    Hi Sandra,

    Thank you for your feedback. I see you only gave LendingTree a one star rating- what could we do to improve?

    Thanks,

    Alyssa

    Verified purchase
    Customer ServiceLoan Process

    Reviewed Sept. 13, 2016

    LightStream was a pleasure to deal with, my loan approval was smooth and legal. But soon after I received several calls from America Lending Hub. They committed several fraudulent transactions on my banking account and they took $1400.00 misrepresenting a financial institution with false ID - scary dangerous experience. Their numbers 1-813 756-1345 and 850-702-2888 where the same man calls himself Benjamin, Maxwell, etc. with electronic voices accents. I do not know how they found my number. They leave no trace for a report with authorities. Their site appears as americalendinghub.com.

    Thanks for your vote!
    Online & AppStaffLoan ProcessRates

    Reviewed Sept. 13, 2016

    Customer support answered all my questions and made the process relatively easy. They were courteous and I had no problems with them. I would recommend this service. The application process was straightforward and did not take a lot time. It was easy to grapple with which I was most pleased. I did not have any problems. The rates and terms were as I expected. There were no any hidden fees or dead and expenses that I was not aware of. No problems in this area of the loan. The online tools made everything easy and sped up the time that it would have normally taken to receive a loan. I had no problems understanding or using the on line tools.

    Thanks for your vote!
    Verified purchase
    Loan Process

    Reviewed Sept. 12, 2016

    Crappy loan verification and or completion. No loan yet. Runaround too. Then ask survey as though something on your end is done right? Hardly anything done. 2111access snub my application and processing of such as well. I am very dissatisfied with the red tape of trying to get approval for a loan verification and or completion.

    Thanks for your vote!
    LendingTree
    Response from LendingTree

    Hi James,

    Thank you for reaching out. Were you matched with this lender through our site? If so, please email me with more information at LendingTreeSocial@LendingTree.com.

    Thank you,

    Alyssa

    Insufficient response received
    Verified purchase
    Customer ServiceSales & MarketingLoan ProcessRates

    Reviewed Sept. 12, 2016

    I tried LendingTree to apply for a loan and it quickly gave me two lenders who did not want to quote and one who did offer me a loan I requested, the interest rate, monthly payment. But then when I called the company, they said they had no information on me, they never ran any quotes for me and then denied me a loan up front. It looked like a firm offer to me, not just like a "you are pre-approved" credit card offer you get in the mail. If the lender is going to take time to let it go through their system and decide to approve or deny you, then offer you the amount, interest rate and payment, then say, "Well we changed our minds, that is just a scam to get you on the phone and change the deal." I see no way to contact LendingTree on their site or a customer service number to notify them about Springfield Financial who did this, hit my credit report for inquiry and denied me even though they offered me the loan.

    Thanks for your vote!
    LendingTree
    Response from LendingTree

    Hello -

    Thank you for providing this feedback. I have passed it along to our team to look into. Please feel free to email me at LendingTreeSocial@LendingTree.com with any additional information or concerns.

    Thanks,

    Alyssa

    Customer ServiceOnline & AppLoan ProcessRates

    Reviewed Sept. 12, 2016

    Had many dealings with regular and common questions about the loan application process and services pertinent to the business loan. Usually these were over the phone and/or email. The application process was pretty painless. Although there were the usual delays that we have come to expect when applying for a loan. But the team did a good job communicating these. Rates and terms were competitive. These were in the same ballpark as all the other lending institutions and I felt like the numbers were good for the time of the year. The tool was standard.

    Thanks for your vote!
    Verified purchase
    StaffLoan Process

    Reviewed Sept. 10, 2016

    This is my first time so I hope to be happy with it. But everybody I talk to tell me they are really good so I pray and hope so so I can pass the word on. So far I been on here and every by been telling me bad thing about other loan place. So I hope to be happy with this one and I don't have to look no more.

    Thanks for your vote!
    Verified purchase
    Punctuality & SpeedEase of UseLoan Process

    Reviewed Sept. 9, 2016

    I am very pleased with my experience with Lending Tree. The whole process was simple and easy to use and get funds quickly. The way loan processing should be. I will certainly go to them with other loans and/or refinancing in the future. Yes, I am a very happy customer.

    Thanks for your vote!
    Verified purchase
    Loan Process

    Reviewed Sept. 8, 2016

    I requested and was approved for a loan of $12,000. I only received $11,280.00. Where is the rest of the money? The direct deposit was only $11,280.00. Although the application process was easy, it took a little longer than expected and I am not happy that the amount deposited was incorrect.

    Thanks for your vote!
    LendingTree
    Response from LendingTree

    Hi Kim,

    Was this through a lender you were matched with on the LendingTree site? If so, please email us at LendingTreeSocial@LendingTree.com with further details or reach out directly to your lender. While LendingTree helps match you to possible lenders, the loan details are up to the individual lender you chose.

    Thank you,

    Alyssa

    Factual basis uncertain
    Verified purchase

    Reviewed Sept. 7, 2016

    I need a personal loan to buy a car and pay off our fines get my license. That way we could get a job and get ahead in life. All we want is to be able to live a normal life. We can pay if someone gives us a chance.

    Thanks for your vote!
    LendingTree
    Response from LendingTree

    Hi Patricia,

    Thank you for reaching out. Please visit our site at www.lendingtree.com. If you have any questions, please feel free to email me at LendingTreeSocial@LendingTree.com.

    Thanks,

    Alyssa

    Factual basis uncertain
    Customer ServiceStaffLoan Process

    Reviewed Sept. 7, 2016

    The customer service was average. The application process was a bit unnerving, I really like a straight, stream line process, no hidden Agendas or questions, I like for the process to be simple, since the loan is mostly based on your credit. The online tools were average, I prefer to do all my business online if possible and avoid having to speak to customer service rep if I can, more options would be great, a bit more user friendly would have been great.

    Thanks for your vote!
    LendingTree
    Response from LendingTree

    Hi Tiffany,

    Thank you for your feedback. I would love to learn more about how you think we could create better options and make our site more user friendly. Please email me at LendingTreeSocial@LendingTree.com.

    Thank you!

    Alyssa

    Customer ServiceStaffLoan Process

    Reviewed Sept. 6, 2016

    They are very pushy and some of the representatives are beyond unprofessional and rude. One of them called me at work and when I said I had to go and would contact him later, he argued with me via email about whether I hung up on him. Literally there was an on-going email chain of me saying "I didn't hang up with you and that I would like to get the loan", with him replying "yes you did and I closed your application". I asked for his supervisor and he simply replied "why?" I asked again and he all of a sudden didn't have time to reply to my email.

    Finally after I threatened to find out myself, he gave me his supervisor. The supervisor was wonderful! He was nice and professional, and he gave me someone else to deal with. So I completed the loan process after what seemed like a million emails. A change had to be made to the contract, part of which I was told I could just ignore... scary. I signed the contract as requested, but somehow they forgot to close the other contract so I received 2-3 emails all weekend asking me to sign a contract I had already signed. If it hadn't been an emergency and I really needed the loan, I would never have completed the process. Be warned. If you have other options, take them!

    Thanks for your vote!
    LendingTree
    Response from LendingTree

    Hi Brandie,

    Was your experience with a lender that you were matched with through the LendingTree site? If so, please email me with further details at LendingTreeSocial@LendingTree.com. Please include the name of the lender so we can reach out to be sure this does not happen again. While LendingTree helps match you to possible lenders, your full experience from start to finish is very important to us. Thank you for providing this feedback. Thank you, Alyssa

    Factual basis uncertain
    Verified purchase

    Reviewed Sept. 5, 2016

    I was very disappointed with the payment scheduling with Lending Club. If it was outlined in documents before I guess I missed it. I think that it's really stupid that you will not take partial payments and if I make let's say a $1000 payment before the due date of the 29th it is considered a payment is not made and I still have to make a payment on the 29th because that's the due date. Also if I make a payment that is due on the 29th a day before on the 28th it is not considered a payment. Who does this? I have never had an account like this before.

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    LendingTree
    Response from LendingTree

    Hi Patricia,

    Thank you for reaching out. Were you matched with Lending Club through LendingTree? LendingTree helps match you to possible lenders, but the loan details are handled by each individual lender. I would suggest reaching out to Lending Club with further questions.

    Thanks,

    Alyssa

    Factual basis uncertain
    Customer ServicePunctuality & SpeedOnline & AppStaffLoan Process

    Reviewed Sept. 5, 2016

    The customer service was decent. I wouldn't say that it was exceptional or they went above and beyond however, the representatives always answer my questions and got me the information I needed. They were professional and knowledgeable. The application process was not a bad experience. It was fairly quick. It was straightforward as far as what I needed to bring in in order to get the loan. Overall, I'd say the application process was well done. They offered good monthly terms with a low interest-rate. I was very satisfied with the terms of the loan. They offered options regarding the length of the loan so I felt like there was some flexibility and I was able to accommodate my financial situation. I'm kind of old-school so I did not use very many of the online tools. It seems like they had a lot of options and online was well-designed. But I preferred to make phone calls to speak to someone although I did utilize paying online.

    Thanks for your vote!
    StaffRatesTransparency

    Reviewed Sept. 4, 2016

    They were all knowledgeable and helpful however told us we were not eligible at the time for a business loan due to school loans still out. They walked us through and talked to us about what was needed. It was kind of long but we went through it. In the end we weren't qualified. We went there. The rates and terms were agreeable. Had it not been for previous student loans which unfortunately affects your credit rating we would be fine. Lots of online help and information to fill out application and describe all the rates and terms. Can easily contact people and it tells you how to do that.

    Thanks for your vote!
    LendingTree
    Response from LendingTree

    Hi Stephanie,

    Thank you for reaching out. Was your experience with LendingTree or a lender you found on our network?

    Thanks,

    Alyssa

    Customer ServicePunctuality & SpeedStaffEase of UseLoan ProcessRates

    Reviewed Sept. 3, 2016

    Customer support were friendly and easy to understand - very knowledgeable and were able to answer my questions or get me to the right person who could answer it. Application process was fairly easy. Standard questions were asked and everything was completed online which made the whole process quick and painless. The rate and terms are standard and very comparable to any large bank company that offer business loans. They competed with my current bank's rate and ended up being cheaper. The online tools were easily accessible and easy to use. It helped navigate you through the entire application process from start to finish.

    Thanks for your vote!
    Customer ServiceStaffRates

    Reviewed Sept. 2, 2016

    I'm a disabled Veteran. I was trying to start up my own business. They were very rude and disrespectful. And very short answered with every question that I asked. It was very complicated and long. Asking personal questions that had nothing to do with the application. Then I waited for a few weeks before I called just to find out they lost my application. I was very dissatisfied with the rates and terms. The rates were outrageous for the terms that they gave me. I would not have anybody go to them. I'll never refer anybody over to them. Online tools they had was very complicated to use. He had to have a degree in computer Sciences to figure out of work this stuff and half the time their server was down and you can't get anybody to talk to.

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    LendingTree
    Response from LendingTree

    Hi Stephine,

    Thank you for reaching out. Was this a lender you were matched with through the LendingTree site? If so, please email me at LendingTreeSocial@LendingTree.com with more information so we can pass this along to the correct team.

    Thanks,

    Alyssa

    Factual basis uncertain
    Verified purchase
    Customer ServicePunctuality & SpeedLoan Process

    Reviewed Aug. 31, 2016

    I had a very positive loan experience. The customer service was exceptional. I will recommend this institution to my friends and family. They were very timely in their response and the process was seamless less. The fund were deposited directly into my account and I did not have to upload any personal documents.

    Thanks for your vote!
    StaffRates

    Reviewed Aug. 31, 2016

    Friendly, down to earth, very outgoing staff. Was willing to go three-year mile to help me secure the funds I needed. Could not have chosen a better company. Simple, straightforward application process. No hidden agendas, very easy to fill out. Only required the necessary information for the loan. Was able to get the rate and term that fit my needs and my abilities. It was tailored to fit just my individual situation and I was also told can be altered if my circumstances changed. One of the best and easily understood apps out there I have ever used thus far, I believe. Even the unknowledgeable could still use with ease and if not they have a wizard to walk you through the steps.

    Thanks for your vote!
    Verified purchase
    Customer ServicePunctuality & SpeedLoan Process

    Reviewed Aug. 30, 2016

    This is my first experience with this company, but so far things seem to be moving along smoothly, and I'm coming around to the final stage of the process. All in all I must say I'm very pleased with the quick response, and prompt service that I'm receiving. I give this company a rating of four (4) stars for their excellent service and support. Thank you so much time and help.

    Thanks for your vote!
    Customer ServiceLoan Process

    Reviewed Aug. 30, 2016

    I want to thank Lending Tree for TRYING to help me with my loan. I was dealing with a company that Lending Tree works with, but Lending Tree assured me everything was set and that my loan would close on Monday, August 29th, but it did not. The company I was working with just cannot get their act together. Every time I thought we were finished I would get a phone call saying "we need one more thing to close" and these calls have gone on and on. I quit the company I was working with, called Lending Tree to look elsewhere for a loan.

    The representative from Lending Tree called the company I was working with after I explained all the problems I was having with them. He says he talked with the vice president of that company and that everything was good to go and the loan would close on Monday... it didn't. I am not blaming Lending Tree for any of this... It is the other finance company... so I would be afraid of one of the companies that works through Lending Tree... That is all I am saying. My experience with Lending Tree GREAT... My experience with the company they referred me to... stinks!!

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    Verified purchase
    Customer ServiceLoan Process

    Reviewed Aug. 29, 2016

    I thought I was working with 1 lender but it was 2 different lenders. I did not know the loan business was so fierce. 30 seconds after I got on the site I got a phone call from a lender wanting me to finish my application. I told her I haven't even looked at the offers yet. It took me 2 days to figure out I had 2 applications going on at the same time. It was a little much. I almost ended up with 2 loans.

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    LendingTree
    Response from LendingTree

    Hi Dawn,

    Thank you for reaching out and sharing your experience with us. I'd like to learn a little more - can you email me at LendingTreeSocial@LendingTree.com with more details about your experience?

    Thank you,

    Alyssa

    Customer ServiceRates

    Reviewed Aug. 26, 2016

    I was passively considering refinancing my auto & stumbled upon a link to Lending Tree to compare rates after answering a few simple questions via a very intuitive & straightforward survey on my mobile device. I thought I'd receive an email with ballpark estimates of my options. Instead, literally moments later my phone began ringing off the hook with loan officers calling me from a ton of companies I'd never even heard of. Some even offered me rates a full 1% higher than that of my current loan. On top of that, I received numerous emails and several inquiries on my credit file. The part that frustrated me the most is that the disclosures are completely hidden on the mobile wizard & it never clearly stated that I was consenting for all of these little mom & pop lenders to access my credit file.

    In the email from Lending Tree with the offers it states that "their initial, conditional offers and are subject to change based on completion of an application with the lender, verification of information you provided, and other conditions determined solely by the lender." I took that to mean that these were estimated that could go up or down based on me choosing to apply with that particular lender after allowing that particular lender to pull my credit file. Obviously that is not entirely true. Meanwhile, here we are two days later & my phone is still ringing & I'm still receiving alerts for inquiries from the credit bureau. It is extremely annoying.

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    LendingTree
    Response from LendingTree

    Hi Jimieka,

    Thank you for reaching out and we apologize for your experience. The lenders on our network try to compete for your business, however we do understand it can be overwhelming. I would be happy to have you added to our DNC list. Please email me at LendingTreeSocial@LendignTree.com.

    Thank you!

    Alyssa

    Verified purchase
    Punctuality & SpeedOnline & AppLoan Process

    Reviewed Aug. 26, 2016

    It is very easy and very fast. I had a great experience and am very happy. The website is very fast and works great and answered all my questions. I am very excited to try and get a loan to pay for our new home. I think this is going to be very good for my girlfriend and I.

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    Verified purchase
    StaffLoan ProcessRates

    Reviewed Aug. 25, 2016

    Very easy process. I got what I asked for and the e-mail method was very helpful. I will return as a customer in the future. And will recommend you to other people. The rates were reasonable given my credit history. Please continue to provide these loans to others. Thank you.

    Thanks for your vote!
    Customer Service

    Reviewed Aug. 24, 2016

    I am just starting to explore refinancing and completed Lending Tree's online info, and paused when I got to the page asking for birth date (which I did ultimately provide), and then another page requesting SS# with the disclaimer on it stating "this will not affect your credit." I decided to check out LT reviews a little more in depth before completing any more of the online form. In the meantime, LT must have decided they didn't need my SS# to turn my file over to who I consider "junk" lenders with high fees, such as Quicken Loans. In under 5 minutes I had 4 calls, one of them an automated robocall. I would not consider doing business with ANY of the lenders that left messages and am very concerned I'll be inundated with messages as other unfortunate souls have indicated in their reviews. Truly, truly regret providing LT ANY info and hope this review serves as ample warning to others.

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    LendingTree
    Response from LendingTree
    Hi Erin,

    We apologize for your experience. If you would like, I would be happy to add you to our DNC list. Please email me at LendingTreeSocial@LendingTree.com.

    Also, if you want to just browse possible rates, without having to enter in any of your personal information check out this site:

    https://www.lendingtree.com/current-mortgage-rates?icid=LE-HP-Banner&listviewname=style5&theme=metro&esourceid=6114426&SpId=ns-hp-sg-le-9844-100#/offers/2c8f3383-d83b-4176-b2e2-98d73e2adda9

    Keep in mind, that since you do not enter in any personal information these are not actual rate offers, but it allows you to browse lenders on your own time and reach out to the particular ones you may be interested in. Please let me know if this helps and if I can be of any more assistance.

    Thank you,

    Alyssa

    Verified purchase
    Customer ServicePunctuality & SpeedStaffLoan Process

    Reviewed Aug. 24, 2016

    Very polite and to the point. Compassionate and understanding. Great all around experience. The person helping me was outstanding in his customer service skills. We explored options and made what I consider the best decision. Would surely recommend this company to others. The turn around time was extremely fast. Looking forward to doing business with them for a while. Would entertain using them in the future if need arises.

    Thanks for your vote!
    Verified purchase

    Reviewed Aug. 21, 2016

    Hoping to get a loan and hoping that the repayments are affordable without putting more of a strain on my pocketbook. I see commercials from this company on television and thought I'd give it a try. Thank you. Look forward to being a customer.

    Thanks for your vote!
    LendingTree
    Response from LendingTree

    Hi Elaine,

    Please let us know how your experience goes! Feel free to email me at LendingTreeSocial@LendingTree.com with any questions or concerns.

    Thanks,

    Alyssa

    Insufficient response received
    Customer ServicePunctuality & SpeedOnline & AppStaffLoan ProcessRates

    Reviewed Aug. 19, 2016

    The best customer service. Very helpful. Let me know every detail of the transaction. Nothing hidden. All out in the open. I'd definitely recommend. Fast, simple, and easy to say the least especially since I received so much help from the customer service representatives. They just made it that much more easy. Great rates and terms. Better than I was offered anywhere else and even better than I expected. Very easy to accept and better than any other type of loan I've ever received. The online tools made everything very simple, easy, and run smoothly. Made sure I had online support and made the application a breeze. The service online is must for other companies to follow.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Aug. 19, 2016

    I was treated very poorly yesterday, with a total lack of respect, by your operator. As I said in my other message the number of employees I work with 1200 not 25000 often ask about the status of my loan. I willing say look for another lender. This one is no good. Not respectful at all.

    Thanks for your vote!
    LendingTree
    Response from LendingTree

    Hi Ernest,

    Was this a lender you were matched with through the LendingTree site? If so, please email me more details around which lender this is at LendingTreeSocial@LendingTree.com.

    Thank you,

    Alyssa

    Insufficient response received
    Verified purchase
    Punctuality & SpeedStaffLoan ProcessTransparency

    Reviewed Aug. 18, 2016

    The process was quick and simple. After the initial application I was contacted to verify my information by friendly and helpful staff. Upon completing I received regular updates as to the processing of my application. The funds were received within a few days of acceptance of my application. Everything went through with no hassle or unneeded forms or delays.

    Thanks for your vote!
    Customer ServiceStaffRates

    Reviewed Aug. 18, 2016

    I signed up with LendingTree less than 24 hrs ago. Since then I have been inundated with phone calls – 25 at last count. They say they'll match you with 5 lenders, but I have been called by 13 different numbers. Only 2 of those have bothered to leave a message. Many of those who have called, have done so repeatedly – one of the callers has called at least 7 times! And this is in less than 24 hrs!! I would put myself on the DNC list but LendingTree doesn't even recognize my login information but yet they managed to distribute my info to everyone. I tried submitting a request to have my password reset – NOTHING! No response at all.

    I tried submitting an comment to them regarding my troubles – again NOTHING! It appears all LendingTree is capable of doing is distributing our vital information to anyone it can. And if what I'm reading on this site is correct – their "partners" are doing unauthorized HARD CREDIT PULLS without our authorization – which is a violation of the law. LendingTree "terms of use" is even deceptive, and I quote "Please note that hard inquiry of credit will be performed by LendingTree or its network of [lenders] unless you authorize us to do so by submitting a completed loan request."

    Even though it says as you’re entering your information to get lenders rates – that doing so WILL NOT affect your credit. LendingTree rep, who routinely responds to these posts, will point out that credit agency's ignore multiple inquiries if you obtain a loan. That still flies in the face of their assurance that your credit will not be affected. Everyone needs to be very aware of LendingTree’s deceptive business practices. Protect yourself and AVOID LENDINGTREE. For myself I'll be contacting these "lenders" myself, as well as the 3 big credit reporting agencies – in addition to my Congress person – to inform them of my experience with LendingTree.

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    LendingTree
    Response from LendingTree

    Hi Travis,

    We sincerely apologize for this. Where did you submit a comment and receive no response? I want to pass this along to be sure it does not happen again.

    The only product where hard credit pulls happen is with our auto loan. If you have experienced something else, please let me know so I can look into it.

    Also, I will personally add you to the DNC list so the calls will stop. Please email me at LendingTreeSocial@LendingTree.com.

    Thank you,

    Alyssa

    Verified purchase
    Ease of Use

    Reviewed Aug. 18, 2016

    I was recommended to use this site on my next car purchase. Overall, this seemed easy to navigate.

    Thanks for your vote!
    StaffLoan Process

    Reviewed Aug. 17, 2016

    Cardinal Financial was great to work with and Quoc ** did an outstanding job of keeping me updated. They seemed to move the process along pretty well. The appraisal company and the title office were another story. Appraiser took forever to submit the appraisal and title company would not accept court documents that were sufficient in years passed. It will be determined later whether their nitpicking things will be worth the delay. Hats off to Quoc and his team.

    Thanks for your vote!
    Verified purchase
    Customer ServiceSales & Marketing

    Reviewed Aug. 17, 2016

    How can someone with a 800 credit score not be able to find a lender on your network? This seems to me to be just another phishing scam, and will make me far less likely to do business with anyone who might be inclined to call me from your "network".

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    LendingTree
    Response from LendingTree

    Hi Glenn,

    Thank you for reaching out. There are many different factors that lenders require in addition to credit score. Each lender has their own guidelines. I would be happy to look into this more, if you would like. Please email me at LendingTreeSocial@LendingTree.com. Thank you!

    Punctuality & SpeedOnline & AppLoan ProcessRates

    Reviewed Aug. 17, 2016

    Customer support with this company was absolutely outstanding! By far one of the best. They work well with you to help you get what you need and at monthly payments you can afford. The application process was a lot easier than I intended. Of course there were questions and papers to be filled out but the overall process was quite easy and quick! The rates and terms are always one of the top things to keep in mind when going through this process. Theirs were easy to understand and not outrageously crazy. Their online tools were super easy to decipher. Easy to maneuver and find what you need when you need it. Lots of extras you wouldn't think you need, but actually do.

    Thanks for your vote!
    Verified purchase
    Punctuality & SpeedStaffLoan Process

    Reviewed Aug. 16, 2016

    This was by far the easiest it has ever been for me to get a loan. The service people were great, the loan approved quickly and money in my bank account in just a couple days. I didn't have to do anything more than talk to them once. It just doesn't get any easier. For me it was just a great loan experience.

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed Aug. 16, 2016

    Never can find a company willing to work with me. I been trying for over 2 years and it always the same answer... You can't help... Thank you for the time but please if you can't help then don't ask for all my information then to beer down... Again thank you for nothing.

    Thanks for your vote!
    LendingTree
    Response from LendingTree

    Hi Brenda,

    Thank you for your feedback. We apologize you were not able to find what you needed. While LendingTree helps match you to possible lenders, the rates and loan details are all based upon the individual lenders' underwriting guidelines.

    Thanks,

    Alyssa

    Insufficient response received
    Verified purchase
    Punctuality & SpeedLoan Process

    Reviewed Aug. 15, 2016

    Everything was simple and easy to understand, getting this loan helped me to consolidate some loans. I am very appreciative and would like to help Lending Tree with all of their help. Anyone needing money for whatever reason really needs to check into Lending Tree. It's easy, simple, and fast if you qualify, so don't wait to check them out. I'm glad I did!

    Thanks for your vote!
    Customer ServicePunctuality & SpeedStaff

    Reviewed Aug. 14, 2016

    When I got there the customer service was welcoming and very assisting to my needs. They got me in and out in a reasonable time. They answered all my questions and concerns. They walked me there the whole packet and answered all my questions and concerns. Helping me review all my statements and my qualifications. Really making it simple for me to figure out. It wasn't that expensive. Reasonably priced.

    Thanks for your vote!
    LendingTree
    Response from LendingTree

    Hi Dalilah,

    Thank you for reaching out. Can you tell me more about your experience? Was this with LendingTree or a lender? You referenced that it was reasonably priced, however we do not charge for our services. Feel free to reach out to me at LendingTreeSocial@Lendingtree.com.

    Thank you,

    Alyssa

    Factual basis uncertain
    Verified purchase
    Punctuality & Speed

    Reviewed Aug. 12, 2016

    I have no complaints. Everything went well very speedy. I got the money. I needed fast. The request was very easy to understand and I had no problem filling out the information on the computer. I would recommend it to people that need money fast. I will recommend this to my friends that may need a little extra money for bills or any emergencies that may come up.

    Thanks for your vote!
    Verified purchase

    Reviewed Aug. 11, 2016

    The entire process from completing an application with Lending Tree to finding 2 matches willing to honor my loan request to completing the application process with Lending Club and them depositing the funds in my account took 4 days! I'm on my way to being debt free in 2 1/2 years!

    Thanks for your vote!
    Verified purchase
    Loan ProcessRates

    Reviewed Aug. 11, 2016

    Received a quote immediately on a weekend and the interest rate beat my credit union's rate by 4 points. Received the money in my account within 72 hours. Simple, easy and efficient. Great experience. Would recommend LendingTree to all. Before you go with your local bank or credit union, get a quote from LendingTree. Compare and save. That's what I did.

    Thanks for your vote!
    Customer ServiceSales & MarketingRates

    Reviewed Aug. 11, 2016

    Sometimes I wish that when I called I could get a live person in the phone. Unfortunately it was often a menu where you had to select a number and I couldn't get a live person. I found out about it from a friend who recently got a loan and just went to the website and after entering some basic info got loan options. I wish that there were better options for interest rates. The advertisements made it seem like they would be on your site but they seemed to be trying to hide some terms. I have an easy time accessing my loan info, future options, interest rates, and charges etc. Sometimes I have some trouble with the mobile app crashing though.

    Thanks for your vote!
    StaffLoan Process

    Reviewed Aug. 10, 2016

    Through Lending Tree I got connected with Consumer Direct Mortgage. They are a joke and very unprofessional. Stay away. The senior loan officers are great salespersons and get you committed. Beyond that beware. The processor expects you to do all of the leg work. You end up working with several individuals which seem to bring no added value just someone else to be handed off to. Then there is the cash out. I didn't get my money when promised although it was supposedly wired to my bank. BEWARE. STAY AWAY!!!

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    LendingTree
    Response from LendingTree

    Hi John,

    Thank you for your feedback. While LendingTree helps match you to possible lenders, the loan process and details are up to each individual lender. However, it is very important to us that you have a good experience from start to finish. Please email me with more details at LendingTreeSocial@LendingTree.com and I will pass this feedback on.

    Thanks,

    Alyssa

    Factual basis uncertain
    Verified purchase

    Reviewed Aug. 10, 2016

    We are getting ready to move into a new place. Need money for a deposit and moving expense. We are ready right now. We have to wait 30 days to get a $3,000 deposit back. So we have to run a truck and hire labor to be able to move into a house instead of a town home where we live now. My wife wants a yard. Thanks so much.

    Thanks for your vote!
    Verified purchase

    Reviewed Aug. 9, 2016

    I needed help getting an apartment. You guys helped me find what I needed financially to get my new place and to furnish it and food and electric. I am a veteran and my debt to income ratio is low. Thank you for your service. And for your consideration.

    Thanks for your vote!
    StaffLoan ProcessRates

    Reviewed Aug. 9, 2016

    No issues for me as a customer. Very helpful. They were there whenever I needed help. Would highly recommend. Definitely give them a try. Process is very simple especially now that everything can be done online. You do not have a computer - you might have access to a fax machine and fax the paperwork - still very simple process. Rates were slightly higher than the average. That's OK. They helped me when I needed it. I suggest giving them a call. What do you have to lose. When I had my own there were not as many tools as there are now so I imagine experience would be even better and I had a very good experience.

    Thanks for your vote!
    LendingTree
    Response from LendingTree

    Hi Bonnie,

    Thank you for your feedback. While LendingTree helps match you to possible lenders, the rates and loan details are based off each individual lenders' underwriting criteria. Please feel free to email me at LendingTreeSocial@LendingTree.com with any feedback on how we can continue to improve our process.

    Thanks,

    Alyssa

    StaffEase of UseRatesTransparency

    Reviewed Aug. 8, 2016

    Lending Tree helped me fulfill my business dreams and supported me along the way. I couldn't have done it without their help and great service. The application process was easy and clear. Their customer support team walked me through it and helped me obtain the documents I needed. The rates are reasonable and I was able to manage my business while paying off this loan. The terms were fair and reasonable. Yay for Lending Tree. Online tools are user friendly and easy to navigate. The web design is attractive and easy to read. The site is part of my daily routine.

    Thanks for your vote!
    Customer ServicePunctuality & SpeedStaffEase of UseLoan ProcessRates

    Reviewed Aug. 7, 2016

    Very helpful and available. Truly solved my problem. I would not hesitate to use them again. Very friendly and prompt customer service. Exactly what I need. Hassle-free, very simple, and straightforward, and easy to apply, and I cannot think of a better experience. I'm looking forward to having to use this again. Their rates and terms were not necessarily the most optimal on the market however with the conjunction customer service and it's applicable to me, probably best choice. Online tools are incredibly important especially application. Very consistent easy to use and incredibly important to have and to be able to access whenever you need them.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffLoan Process

    Reviewed Aug. 5, 2016

    Representative was informative and helpful. All went well. I had given my cell phone number on my application and that is the only number I can be reached on. What I didn't like was that the representative called the land line she found in my credit files. I did not give this number because this is my ex-husband's number. The rep left a message there so he got it. Now he knows that I applied for a loan. This is none of his business. That was the only upsetting part of the process.

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    LendingTree
    Response from LendingTree

    Hi Beverly,

    Thank you for reaching out. Was this experience through a lender that you were matched with on our site? At LendingTree, we help match you to possible lenders, however the loan details are handled and decided by the individual lenders. Should you have any additional questions or concerns, please feel free to reach out to me at LendingTreeSocial@LendingTree.com.

    Thank you,

    Alyssa

    Insufficient response received
    Online & AppLoan ProcessRates

    Reviewed Aug. 5, 2016

    The customer support was excellent and provided all of the information I requested. The application process took a bit longer than expected but was worth it. The rates and terms were very responsible and it worked out great for me and my partner when we really needed it for our business.

    Thanks for your vote!
    Verified purchase

    Reviewed Aug. 4, 2016

    First time with Lending Tree. Keep seeing Lending Tree ads on the television and decided to try them. I will be able give a better review after talking and working with Lending Tree. Now having to write or type at least 50 words is annoying. Other than that, everything else was okay.

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    Verified purchase
    Customer Service

    Reviewed Aug. 4, 2016

    I have not heard from Lending Tree yet on my request for some information on a reverse mortgage. I just sent the Lending Tree an email about 5 minutes ago, I am not currently interested in any offers other than from the Lending Tree. I have heard that they are the best at the reverse mortgage.

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    LendingTree
    Response from LendingTree

    Hi Curt,

    Thanks for reaching out! What email address did you send your request to? I will be sure somebody receives it. Please email me this information at LendingTreeSocial@LendingTree.com.

    Thank you,

    Alyssa

    Factual basis uncertain
    Ease of UseLoan ProcessRates

    Reviewed Aug. 4, 2016

    It's ok. It takes a while to get anywhere but when you do they try their best to help you. I've seen worse in my life. Wasn't as bad as some other customer services I've dealt with. They are very long and tedious. I wouldn't wanna fill out the paperwork again. One of the worst application processes I've ever done in my life. The interest rates are very bad. It's a grueling process but in the end it's definitely worth it. Hard work will pay off and I would do it again. They're one of the better aspects of this and it's well put together. I'd recommend it. Very easy to navigate and very easy to understand. Best I've seen.

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    LendingTree
    Response from LendingTree

    Hi Charles,

    Thank you for reaching out. Was the application process for LendingTree or the lender you chose from our site? While LendingTree helps match you to possible lenders, the final rates and loan details are up to each individual lender. However, I would like to hear more about your experience and thoughts on ways we can improve. Feel free to reach out to me at LendingTreeSocial@LendingTree.com.

    Thanks,

    Alyssa

    Factual basis uncertain
    Ease of UseTransparency

    Reviewed Aug. 2, 2016

    I thought this site was just giving me pre-approvals. Instead, they give your information out to creditors to do hard inquiries. Never once through the process did they provide a very clear statement saying they were going to do this. Apparently, after talking to one of the lenders, it is somewhere in fine print. The way they have this set up is extremely deceptive and shouldn't be legally allowed. Permitting a hard inquiry should be clear, not hidden. I should be able to decide what lender can do a hard inquiry and click a separate box permitting each one of them. I am very upset with this company and will do my best to try to get something legally changed about this. I would tell everyone to stay away from them until they change their application process so that it lets you know exactly what you are getting into instead of creating an interface that seems like it is nonintrusive but has big impacts hidden in fine print.

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    LendingTree
    Response from LendingTree

    Hi Greg,

    Thank you for reaching out. Only our auto product involves a hard credit pull, however when loan shopping credit bureaus count multiple credit inquiries given within a typical loan shopping period as just one single inquiry that won’t damage your credit score. We are continuously working to improve our customer experience so greatly appreciate your feedback. Please email me at LendingTreeSocial@LendingTree.com if you have any other questions or concerns.

    Thank you,

    Alyssa

    Verified purchase
    Customer ServiceStaff

    Reviewed Aug. 1, 2016

    Please stop my request for people to contact me. I do not want anyone else to call me. I am not ready to do any refinancing at this time. We don't need any quotes and want to cancel the request to have lenders contacting us at our number or email as well.

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    LendingTree
    Response from LendingTree

    Hi Joan,

    Thank you for reaching out! Are the email address & phone number provided here the ones you used to sign up? If not, please email me at LendingTreeSocial@LendingTree.com with the correct one and I will have you added to our DNC list.

    Thank you,

    Alyssa

    Verified purchase
    Loan ProcessRates

    Reviewed July 30, 2016

    Pretty easy process, though it was killer to wait for a few days. No problems, though. Thanks. I was having a hard time with the accumulation of different interest rates I had. I didn't get my first choice, but you guys came through great. I really like that you can choose your payoff length and amount.

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    Verified purchase
    Punctuality & SpeedLoan ProcessRates

    Reviewed July 30, 2016

    I have good experience with Lending Club. It was easy and went smoothly. I would highly recommend this service to friend. The rates are very reasonable also with easy payback terms. I also like that the rates are fixed. The only problem that I encountered is that the feedback on the status of the loan when it was in process was a bit slow.

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    Verified purchase
    Customer ServiceLoan Process

    Reviewed July 30, 2016

    My fiance and I were looking for a personal loan. We had looked at some banking sites and were either turned down or "pending." We looked on Lending Tree and had immediate pre-screen results with options where we could then apply for the loan we really wanted. One of the best parts was we were given options of loan amounts and repayment periods beyond what we had originally requested so we were able to make an educated decision knowing all of the options available to us. From there, the lender we chose was also a seamless process. I want to say it was 6 days from when we applied on Lending Tree until the money hit our account. One note - you will get many emails and calls as follow up to your inquiry for a few days but we didn't find it overly invasive. Some might not like it, though. I would definitely recommend the service to a friend and will probably use Lending Tree again in the future when we are ready to refinance our home!

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    Verified purchase
    Customer ServiceSales & MarketingLoan Process

    Reviewed July 30, 2016

    You guys always email me saying I qualify for a loan but I have never been able to actually get one so it is very frustrating. I am in desperate need of a loan and am constantly seeing your emails and trying with not even one good result. It's kind of like you are waving it in my face that I screwed up and messed up my credit and I can't even get a loan to help pay it off! I have enough stress in my life just living on a fixed income due to becoming a type 1 diabetic at the age of 9 and permanently disabled from it and the side effect at the age of 27.

    I only pray to whomever will listen on a daily basis for a cure so that I can actually go back to work and make more money to help pay my bills. But even in the 27 yrs I have been fighting this disease, that still has not happened. You emailing me promises of help makes life so much harder until I get to the part where you say you are unable to match me with a loan provider. Yet I keep trying because of your constant emails. Your advertising is completely unfair and people in my situation should I guess just learn that because we are disabled and dying of a disease that kills many people daily, we just have to learn to make the little bit that we were able to contribute to social security while we worked is not enough to fix your past credit, let alone pay your damn bills!!

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    LendingTree
    Response from LendingTree

    Hi Katie,

    Thank you for reaching out and I sincerely apologize for your experience. I will look into this immediately with our team. If you would like, I would be happy to connect you with a member of our Customer Care team if you would like to discuss your situation in more detail or be added to our DNC list. Please feel free to email me at LendingTreeSocial@LendingTree.com.

    Thank you,

    Alyssa

    Verified purchase
    Loan Process

    Reviewed July 30, 2016

    I was displeased at first after providing all my information which I thought looked pretty good then receiving an E-Mail stating I was declined. The E-Mail was false and generated by I don't know what or who because the loan was approved and deposited a few days later. Logged into my account and it showed the progress of the loan up until it was deposited. Other than the false E-Mail the process was extremely simple and I never had to talk to anyone directly. So simple! $10,000 loan approved and in my account! Thank You Lending Tree!

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    Verified purchase
    Customer ServicePunctuality & SpeedLoan Process

    Reviewed July 29, 2016

    Fast and excellent service! Had my loan proceeds within a week! Thank you LendingTree! Will use you again in the future for a well deserved long vacation! I will also definitely recommend LendingTree to all my friends and relatives! Thank you again for your excellent customer service! Wish you the best business in the future!

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    Verified purchase
    Staff

    Reviewed July 29, 2016

    I am very please with Lending Tree and Lending Club. They have made my life so much happier. Was able to pay so bills and also get a used car, which was very much in need of. The staff was very pleasant and curious. I also like the fact that I do not have to worry about sending my payment. It is taken right out of my bank account, and that they send you an email to let you know in advance that your payment will be due and on what date it comes out. THANK YOU!

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    Verified purchase
    Loan ProcessRatesTransparency

    Reviewed July 28, 2016

    I had a loan with Avant and then refinanced it 6 months later to increase the loan amount. The rate was high, but I knew it would be. Well, I had a major medical bill 9 months later and I was going to be entering repayment for my student loans in a few months. So I thought I would refinance again and include the medical bill and a very small credit card balance and consolidate those with the personal loan. The intent was to consolidate and get a lower rate. They denied it immediately with no explanation. I went to LendingTree and they found multiple lenders who made offers for the amount I needed. I chose LendingTree because the amount was right, the payment was right, the time-frame was the same for my Avant loan, and the interest rate was less than half. Here's the best part--it took less than three days for my loan to be funded by investors and deposited to my account.

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    Customer ServiceSales & Marketing

    Reviewed July 28, 2016

    They might claim not to sell your email, but the companies they work with do not have this agreement with them. So now I receive only spam to my custom LendingTree email.

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    LendingTree
    Response from LendingTree

    Hi Steven,

    Thank you for reaching out! I would be happy to add you to our DNC list - please email me at LendingTreeSocial@LendingTree.com.

    Thank you,

    Alyssa

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    LendingTree Company Information

    Company Name:
    LendingTree
    Company Type:
    Public
    Ticker Symbol:
    TREE
    Year Founded:
    1996
    Address:
    1415 Vantage Park Drive, Ste. 700
    City:
    Charlotte
    State/Province:
    NC
    Postal Code:
    28203
    Country:
    United States
    Website:
    www.lendingtree.com