LendingTree Reviews

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Edited by: Liz Bingler

About LendingTree

LendingTree (NMLS #1136) is not a direct lender. Instead, it’s an online marketplace that matches you with one of its lending partners based on a questionnaire. LendingTree is free to use, and it offers users the chance to compare a range of financial products like personal loans, business loans, mortgages, insurance and credit cards.

Pros
  • Free, quick product matches
  • Network of more than 300 lenders
  • Easily compare loans, credit cards and insurance
  • Helpful resources
Cons
  • Not a direct lender, only a marketplace
  • Not all lenders shown will be a good fit
  • Can lead to spam

LendingTree Reviews

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    Page 5 Reviews 440 - 640
    Kim increased rating by 2 stars.
    Loan Process
    After a positive interaction with LendingTree, Kim increased their star rating on May 24, 2018.

    Updated review: May 24, 2018

    Problem Resolution!

    AFMC and I were able to resolve issues, my review should be 4.5 stars, this refi is back on, and my closing experience is good thus far.

    I have much respect for AFMC's system through this trying time, God Bless.

    Original Review: May 17, 2018

    Applying and have approval for a loan but can't seem to get to closing. I have the approval in my portal but AFMC is pre-selling my loan to Wells Fargo. I didn't know there would be 2 underwriting processes, so when the lender talks about selling your loan, know this is how it is, 2 sets of underwriters! Got approval on May 8th, but that doesn't mean we close. It means we move on to the next underwriter, yikes! Too many personnel changes too, including, 3 different loan processors.

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    Customer ServicePunctuality & SpeedLoan ProcessTransparency

    Reviewed May 16, 2018

    I responded to a pre-qualified offer just to see what the rates might be. I decided to proceed based on an offer that was made stating the terms, rates, etc. I provided all the required documentation within hours of request. They state they fund within days of completing documentation. I heard nothing, so I called twice (hard to do since they bury phone numbers) and emailed several times with no response. Finally got through on a call and was told they had requested additional information -- which they never did. I supplied it immediately. Then got notice less than 12 hours later that they would not fund the loan. Very poor communication! Multiple hard inquiries on my credit! They do not stand behind their offers - so don't waste your time.

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    Insufficient response received
    Customer ServiceLoan Process

    Reviewed May 15, 2018

    I applied for an auto refinance loan and was 1st pre-approved at 3% interest rate. I also applied for a business loan and was also pre-approved at around 10% interest. For refinance, I was 'pre-approved' at 3-5%. For the business loan, I was pre-approved at 6-9%. If nothing else please read the final paragraph because that was the most horrible part of the experience. I have all the emails and phone records to confirm my experience but I am not certain if I am allowed to post those so for now, I wont. Before I go further, let me save you some time. Go directly to a bank, credit union or whatever and do the work yourself. You'll save your credit score reduction by at least 15 points.

    Literally dozens and dozens of b-list loan brokers each called me 3-5x per day and to boot, I'd say 3-5 calls per hour from 8 am-8 pm. The countless emails were more intense... By the way, you're not really 'approved.' You have to go through an entire new process sharing personal and financial information with whichever loan brokerage company you want to submit an app. Then again, fill out complete applications for each lender. For me on the auto refinance, there was only 1 legitimate loan company. The rest with names like "loans r us' and so on

    So the "real" loan approval after days of figuring out who's legit and who's not, ends up being different. For example, my auto loan refinance ended up at 11% (with a 700+ credit score) not 3% as originally offered with the bogus 'pre-approval'. The business loan was officially "approved" at, are you ready? At 39%. not 3.9% but thirty nine percent! The loan term was for 12 months. This is the worst part... LendingTree claims there are only 'soft pulls' on your credit. Second, I only applied with one loan company (the real one). Because of the inquiry through LendingTree, my credit score dropped over 20% in 2 weeks. And I ended up turning down the loans. Do not fall for this con.

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    Verified purchase
    Punctuality & SpeedOnline & App

    Reviewed May 13, 2018

    I really enjoyed. The site is was fast and easy... and I havent found anything like it. I'm trying to get home for me and my daughter to be with family and friends and I would like to use the funds for car and gas expense and moving cost. Thank you.

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    Verified purchase
    Loan Process

    Reviewed May 12, 2018

    Wow LendingTree is great. My experience was powerful and enlightening. I realized how great and easy it is to be able to get a loan with lendingtree. I can't wait to move into my new apartment with my great dogs. My fiance and I are very grateful for the opportunity to receive this help.

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    Verified purchase

    Reviewed May 8, 2018

    I just recently applied for a personal loan with LendingTree. They seem to be a good financial avenue for people like me with less than perfect credit score a second chance. I currently have poor credit score. Not really bad credit but has room for improvement. And mainly just pay my bills on time. A few months of monthly payments should strengthen my credit score for the good. I applied for a couple credit cards for bad credit with a ranking of.

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    Verified purchase

    Reviewed May 4, 2018

    I really need this loan to be able to help me get back in school and pay for books. Please and thank you! If given the opportunity I believe I can strive for excellence in my career. Conditions permitting. Which is why I turned to LendingTree for a fresh start if you will.

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    Verified purchase

    Reviewed May 1, 2018

    Need help with loan for rent and electric. I have hit a hard spot and can't pay everything and feed my 5 kids. I'm just trying to get enough to cover everything I owe right now. Plus both my vehicles broke down so have to pay to fix them. That includes paying mechanic to fix them.

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    Verified purchase
    Online & AppEase of UseRates

    Reviewed April 23, 2018

    Checking rates for a loan the app was very helpful. It was very easy to use and had some very quick responses from other companies to help me with what I was interested in finding out about. Would use again if needed. Thanks for all the helpful and once again it was a very easy app to use.

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    Customer Service

    Reviewed April 21, 2018

    Do not think that because you don't provide your SSN that your credit report will not be pulled. Called to complain to customer service and they'll just tell you unapologetically that you agreed to this when you clicked the submit button. Yes, buried deep in their terms of service they got me. How is this legal?? I am writing this so it does not happen to others. Stay far far away from this company.

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    Customer ServiceStaff

    Reviewed April 19, 2018

    I reached out to LendingTree and began filling out an application online awhile back, and regret that moment forever. Ever since, I have been inundated with at least 6 phone calls per day, from various numbers that model my number to disguise who they are. Each person is EXTREMELY RUDE and avoids trying to tell me their company name. I've asked hundreds of times to stop calling and it only gets worse. This is HARASSMENT and I will take legal action should it continue. DO NOT USE THEM!!! THEY ARE A FRAUD!

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    LendingTree
    Response from LendingTree

    Hi Jonathan,

    Thank you for bringing this to our attention. If you are still receiving unwanted calls please email us at LendingTreeSocial@LendingTree.com and we can add you to our DNC list.

    Also, if you are able to tell us names or company names of those who were rude that would be helpful.

    Thank you,

    Alyssa

    Verified purchase
    StaffLoan ProcessRates

    Reviewed April 19, 2018

    Very good loan. Helped me out a lot. Very fair process. Would recommend to friends. Fair interest rates and very fair terms on loans. No high interest rates like other places. Will definitely use in future when paid off. Very good business people and very professional. Would highly recommend.

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    Verified purchase
    Punctuality & SpeedStaffLoan Process

    Reviewed April 18, 2018

    Easy online process. Will highly recommend to anyone. I really like that the application is simple and easy. Not a hard process to get thru and very quick. They are good with answering any questions that I had. Got through everything in no time at all. Already told friends about this website.

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    Customer Service

    Reviewed April 17, 2018

    When I go on to a website promising to give instant comparative quotes from multiple lenders, that is exactly what I expect, to see multiple quotes after I enter all my info. What I got instead is NO quotes after I entered all my info and for the next 3 days getting never ending calls and emails from multiple lenders. Now, I don't know about others, but if I want to talk to a lender, I will call them, I don't need a website to put my name on their lead list. If I go to a website to get info, that means I DON'T want to talk to anyone and would like the website to provide the info I request. Call me weird but that is just how I am!

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    LendingTree
    Response from LendingTree

    Hi Marty,

    Thank you for reaching out and we sincerely apologize for your experience. If you are still receiving unwanted calls please email us at LendingTreeSocial@LendingTree.com and we can add you to our DNC list.

    Thanks,

    LT Social

    Verified purchase

    Reviewed April 16, 2018

    Wanted a loan to pay off all bills and start over with a clean slate and some extra money for emergencies and was turned down flat because no lender was willing to take a chance on me because of my credit rating! It's like that because of my illness and being in the hospital and giving a so called friend charge of my funds to pay my bills which didn't happen!!! Thanks.

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    Insufficient response received
    Verified purchase
    Rates

    Reviewed April 15, 2018

    Excellent service for finding and recommending viable lending sources. Positive results for small, medium, and larger sized loans. Plus you get a free copy of your credit report with other relevant information and home improvement services. I ended up consolidating all of my high interest credit card loans into one convenient loan and lowered my payments significantly along with my payment. Thank you LendingTree!

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    Customer ServiceTransparency

    Reviewed April 14, 2018

    So I applied at Lending Tree and one of their mortgage companies contacted me immediately. After discussing the situation with the mortgage agent they proceeded to tell me that I would have to finish some repairs on my home and that they would contact me in a couple months. Because I have no idea when I'll have this done they proceeded to call me twice a day everyday ever since that day even after I've asked them numerous times to stop. Then Lending Tree itself called. I explain to them what was going on and they proceeded to call me everyday at least once to twice a day.

    Then they said there was other things that could have helped me with. Then they called and tried to sell me. I'm getting a loan to finish the house repairs then to apply for the loan which I proceeded to tell them I prefer not to just in case things didn't go through. I didn't want more financial bills piled on so I told them that I would contact them after I repaired the things at the home which they have proceeded to call me once to twice a day every day since then and try to sell me different products every time. It is starting to get very annoying. If you can't help me with the first thing what makes you think I'm going to buy another product from you and make it even more of a financial burden.

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    LendingTree
    Response from LendingTree

    Hi Dave,

    Thank you for reaching out. I would like to look into this further. Would you mind emailing us at LendingTreeSocial@LendingTree.com with any additional details?

    Thank you,

    LT Social

    Verified purchase
    Loan Process

    Reviewed April 13, 2018

    I have nothing but good things to say even though I haven't gotten a loan through them as of yet. But that's a good thing. So far they have opened my eyes on the how to build my credit and what it means. If I would have knew then what I know now.

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    Profile pic of the author.
    Customer ServiceRates

    Reviewed April 12, 2018

    After filling out their required application, to find out the percentage rate, I changed my mind and X-out of the application without giving my social security number. and subsequently I have received 9 annoying telephone calls from different lenders... all because I wanted to check Interest Rates. Lending Tree is a terrible company and their telephone inquiries are very deceitful. DO NOT DO BUSINESS WITH LENDING TREE. That is how they get paid, by giving out your info to mortgage companies.

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    LendingTree
    Response from LendingTree

    Hi Ernest,

    We apologize for your experience! If you are still receiving unwanted calls please email us at LendingTreeSocial@LendingTree.com and we can add you to our DNC list.

    Thanks,

    LT Social

    Customer ServiceRates

    Reviewed April 10, 2018

    Log on to inquire about rates and get none stop emails, phone calls and text all wanting to get me to apply right then and there. Very unprofessional, no telling how many times my credit was run and waiting now to see when my identity get stolen.

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    LendingTree
    Response from LendingTree

    Hi Donald,

    Please email us at LendingTreeSocial@LendingTree.com and we can add you to our DNC list.

    Thank you,

    LT Social

    Verified purchase

    Reviewed April 5, 2018

    Everything went good. The only thing is I hate it when you say pre approved and you're not. You put your information on too many times and free credit score is not free. I know my credit score. Why make me do this. FREE IS FREE. NOT 1.00. Am not putting card information. No way.

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    Reviewed April 2, 2018

    After giving out my private information, I was provided with loan offers from two different lenders. I expressed interest in one that was to be financed over 5 years the very next day, this miraculously was reduced to 3 years. This was with Upgrade. I said no and went after another. Initial offering was 5 years. The next day, when I went to finish the paperwork, it was 3 years. This was with LoanDepot. 2 lenders, terms reduced in one day. Stay with a reputable bank.

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    Insufficient response received
    Customer ServiceRates

    Reviewed March 28, 2018

    I was exploring the possibility of refinancing now that LIBOR is going crazy and LendingTree site came up so I entered info on their website in order to view current rates, and no I certainly did not give out my SS#! Instead of coming up with their current rates, I had a screen which stated something to the effect that they were inundated with requests for information and advised to try again at another time at which time I would have to enter all the info again! Incredible as no matter how many inquiries they had had, why could I not be linked to their standard rates and terms page, even if they had to show a disclaimer that rates are subject to change, etc? Following that message I had no intention of "trying again".

    However, I immediately started to receive emails and a string of phone calls, some of which I Googled and found that they were from other loan companies. Many were robot recordings. I have since put all those numbers into an auto call reject phone app. Some of the numbers being from my local area code, looked legit but further investigation showed that they were spoofed and were coming from the other side of the Country. BEWARE!

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    Customer ServiceLoan Process

    Reviewed March 28, 2018

    Do not trust this company. They used my information to hand out to 3rd party lenders, sending it to different loan companies, that made a hard inquiry on my credit score, without prior authorization. I called LendingTree and they admitted that there would be no reason for them to do this as I did not authorize them to for auto loans and it shouldn't have happened.

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    Verified purchase
    Staff

    Reviewed March 27, 2018

    Heard some remarks from other people about this company and how they helped when others would not. Most were very good. I can't speak right now or give my personal thought at this time. I would use this money for personal use at this time. I prefer that monies not have to paid in 1 lump sum.

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    Insufficient response received
    Profile pic of the author.
    Customer ServiceStaff

    Reviewed March 6, 2018

    I can't really say how the company performs but I can say their customer service isn't very good. I responded to a prequalified loan offer to get more information and to get two basic questions answered. The agent was unable to answer the questions and was more focused on trying to get me to apply. Why would I apply to a company that lacks the ability to answer my questions. I guess to them that is good customer service... To me, if service is poor before I even have an account with you, then that is an excellent reason not to do business.

    Please do not insult reader with canned reply of how you value this review and are working hard to solve the issues and how important your customers are to you and all the other garbage that companies use to insult readers. If you want to do better, then do better. We as your customers shouldn't have to write lengthy reviews about service to get companies to address concerns, you say you are recording calls and all this for quality, then use it and improve.

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    LendingTree
    Response from LendingTree

    Hi Shelton -

    Thank you for your feedback. Would you mind emailing me at LendingTreeSocial@LendingTree.com with more details of your experience with our Customer Service team? I'd like to look into this.

    Thanks,

    A

    Verified purchase

    Reviewed March 6, 2018

    You have been very helpful helping me understand how credit works and financing management. Looking forward to doing business with you. Being a senior and never having to deal with money management before because it was handled by others for me. Medical issues are better now and I'm taking care of past debts from my creditors. Now that I'm ambulatory again I'm in need of transportation.

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    Transparency

    Reviewed March 5, 2018

    Very sad to have trusted this company. They used my information erroneously, sending it to different loan companies, that made hard inquiries on my credit score, without a clear prior authorization. I cannot recommend them.

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    Verified purchase
    StaffLoan Process

    Reviewed March 3, 2018

    I feel they go the distance and then some for their customers. The staff are friendly and care for the needs of the customer. From my dealings with this company I felt very at ease and comfortable in a stressful situation. The list of lenders for your loan needs I think is the largest I can imagine. Would and do I recommend them for my search in a loan? NO!!! They would not be my second choice, but surely my FIRST for each and every time if I need a loan!! Any doubt about debt? Let these professional put your money worries at ease. They did for me!!

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    Loan Process

    Reviewed March 1, 2018

    I wanted to find out just a little regarding current offers for loans. Immediately I was asked many personal questions as if I am actually applying for a loan but I just wanted information. I declined providing my SS number. The results came back saying I was denied because of a low credit score. How would they know this without consent to pull my credit or all of my info. I will be checking my Credit Karma to verify. By the way my credit score is not bad as I was just approved for a loan elsewhere. I would shy away from a company that requires so much information just to get a little information from them.

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    Verified purchase
    Customer ServiceSales & MarketingPunctuality & SpeedStaffLoan Process

    Reviewed Feb. 27, 2018

    Lending Tree and Lending Club work together with many small financing companies, I applied online and they ended up issuing two loans (I am saying they because one rep said they were the same and the other denied it) but both can see my account with my phone number, I assume if they are not the same, they are very close. My mistake was not to check my bank account on time and of course I set both loans in ignorance and in confusion, you fill out a form in a website and immediately a local company calls you and tells you they are calling in behalf of the site, they didn't tell me the other loan was moving forward. I would call it a scam. So since the loan was granted by a local company in the same day that contacted me through their website in their behalf, I did not pay attention to the other lending company's email.

    They ended up charging me twice because their unorganized system can do that and you will end up paying their fees. Period. Never use their service online, your information is released and nobody cares about mistakes of who gets your info or who they send it to, I say that because nobody cared about my issue. I know their lack of good ethics will get them out of business sooner than later. Too bad people like me have to lose money in the process. At any rate I admitted my mistake and asked for help, but you guessed it, customer service is non-existent and all they care is about their greed. For the rest of their business life (hopefully short for the sake of the consumers) I will advise all and any person to never do deal with any of their affiliates. Hope you have a good day. The review star I added is because there is no option to remove it, but they do not deserve not even one star.

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    Customer Service

    Reviewed Feb. 22, 2018

    AWFUL. Your personal information is hosed if you give it to LendingTree. Thought I was just checking a pre-qualified rate, next day 7-10 phone calls from various banks!! I feel like my ID is going to be stolen any minute. Can't wait to see my credit report. AVOID. AVOID. AVOID. Go directly to a bank instead.

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    LendingTree
    Response from LendingTree

    Hi Dennis,

    We apologize for your experience. If you are still receiving unwanted calls please email us at LendingTreeSocial@LendingTree.com and we can add you to our DNC list.

    Thank you,

    A

    Profile pic of the author.
    Customer ServiceRates

    Reviewed Feb. 20, 2018

    There must have been 20 brokers call. All hours of the night and day. What a mistake. You can do better. Just look online for brokers or mortgage companies in your area. Get a couple to look at. Pay close attention to fees! Everybody has pretty much the same rates. Fees and points vary wildly. If you want incessant phone calls, contact LendingTree.

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    LendingTree
    Response from LendingTree

    Hi Gary - we apologize for your experience. If you are still receiving unwanted calls please email us at LendingTreeSocial@LendingTree.com and we can add you to our DNC list.

    Thank you,

    Alyssa

    Verified purchase
    Staff

    Reviewed Feb. 16, 2018

    As far as I have seen I have had no problems with them. I have had no problems with them. I love them they have helped me no question asked even with bad credit. I recommend this company to everyone they are great. They really help out when you need it the money. Come going them and try them out. You will be happy you did.

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    Verified purchase
    Loan Process

    Reviewed Feb. 15, 2018

    This site makes everything easy to understand and quick to fill out. Now I've just got to wait to get a result. Thank you. I am trying to get a loan for debt consolidation and this site is very easy. Hopefully it will be just as easily approved so that I can get things going in the right direction and turn my credit around.

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    Rates

    Reviewed Feb. 14, 2018

    This is ludicrous! It cost roughly 50% of the loan value just to borrow the money and clearly the APR ON A PERSONAL LOAN SHOULD BE MUCH LOWER THAN THAT OF A CREDIT CARD. HERE THEY ARE HIGHER! I most certainly can do way better at my person credit union on my worst day. I would no never EVER consider these ridiculous offers. I would like to add that while my credit may not be 800 it certainly is not bad credit and the company needs to make a little money but do it on reasonable interest rates and I might would consider paying a 25$-35$ application fee if you will but not this!

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    LendingTree
    Response from LendingTree

    Hi Chris,

    Thank you for reaching out. While LendingTree helps match you with possible lenders, the loan details and offers are based on the individual lenders and their underwriting guidelines. Please feel free to reach out if you have any further questions or concerns.

    Thank you,

    Alyssa

    Insufficient response received
    Customer Service

    Reviewed Feb. 14, 2018

    When I first went to the website & right away it had you answering some questions, I did not even put in my FULL Social Security number & never authorized ANYONE to hit my credit, after I was finished I thought LendingTree was going to send me something in the email BUT MY credit report was HIT with someplace I did not even know... I am disputing it as I want it off my report!!! Be careful out there!!!

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    Customer ServicePunctuality & Speed

    Reviewed Feb. 13, 2018

    WOW! If you like to be hounded then this is the site for you! I have been working on rebuilding my credit and now have an excellent credit score. I logged onto their site to get options on lower credit card rates. That was 15 minutes ago. Since then I have had 5 phone calls and 7 emails sent to me! I don't recall asking to be contacted for any type of personal loan. I can't believe how quickly the piranhas have attacked! I am going back to Credit Karma and will never log onto this site again. This is ridiculous! Be forewarned. I should have read the reviews before I logged on as I am not surprised they have several reviews like this.

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    LendingTree
    Response from LendingTree

    Hi Susan,

    We are so sorry and sincerely apologize! If you are still receiving unwanted calls and emails please send us a note at LendingTreeSocial@LendingTree.com and we can add you to our DNC list!

    Thanks,

    Alyssa

    Verified purchase

    Reviewed Feb. 13, 2018

    They sent me to get a password and I had two lenders then and when I returned there were none?? l don’t understand why they would leave. I really need this loan. It would help me out tremendously. I really need the loan. It would keep me out of a bind and I would be very grateful for this loan. I really don’t know what I’m going to do without it. Thank you for letting me speak my mind.

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    Verified purchase
    Customer Service

    Reviewed Feb. 13, 2018

    This site is easily navigated and is very specific as to what information it needs. Once I got this far it basically grabbed me by the arm and walked me through step by step until I had satisfied their requirements. If you have not satisfied them it will keep bringing you back until the issue is resolved. I repeat, I am called back to the spot where I was before being called back to verify the information is correct.

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    Verified purchase
    Punctuality & SpeedStaffLoan Process

    Reviewed Feb. 13, 2018

    My experience with LendingTree thus far has been an upfront and very "down to business" affair. Albeit I haven't found a loan through them they remain professional in their demeanor. I stand by my decision that I am satisfied with their production. Now, if they could succeed in acquiring a loan for me, I would most definitely raise my opinion to Very Satisfied. Nevertheless I thank them for their consideration during my trying time.

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    Reviewed Feb. 12, 2018

    Why when I submitted for an auto refinance I was given several great offers and several not so great offers. After contacting all of the great offers, they all come back with offers that aren't even close to what LendingTree stated. We are talking the difference between a 3% and coming back at 5 to 7%. Extremely misleading. I would have been better off just going to my bank or a local credit union. SMH.

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    Verified purchase
    Sales & Marketing

    Reviewed Feb. 7, 2018

    I have never had experience with Lending Tree. I would hope that they live up to their reputation and the ads on tv. I would like to refinance this home, it was my mom's, she passed and left it to me, I was looking for a good reasonable rate.

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    Customer ServiceRates

    Reviewed Feb. 6, 2018

    I wanted to view different rates to refinance my car. None of the offers were to my liking, so I didn't pursue any of the lenders. Within 20 minutes, my phone was blowing up with calls and text messages. Two of those lenders took it upon themselves to run hard credit inquiries. I emailed LendingTree and complained. Not much they can do about it, but seriously, keep in mind your info IS shared and all the lenders will hound you like starving piranhas. They will blow up your phone and hard hit your credit report.

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    Customer Service

    Reviewed Feb. 6, 2018

    They email me every single day to start! Next they make it appear as though you can be prequalified without a hard pull to your credit since you are only providing them with the last 4 of your Social Security number. You have to read the really small fine print to know that they are actually having other companies do hard pulls against your credit. Oh and they have the line in the email "it's just like searching for a flight or hotel"...uhm no because I don't have hard pulls against my credit when I do that. Never again.

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    Customer Service

    Reviewed Feb. 2, 2018

    The online process was very easy and quick and right away I got a phone call but the man on the phone was very rude sounding and really did not want to listen, or let me say anything I said. I’m just starting with credit and he said in a very rude manner, "We’ll build your credit up" then hung up on me without me saying a word. The company seems Like a really good company but the whole phone call was rude. At least be nice enough to give me advice or guidance. Not be so rude.

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    LendingTree
    Response from LendingTree

    Hi Tim,

    Thank you for your review and we are very sorry about the rude phone call. Please email us at LendingTreeSocial@LendingTree.com with more information on this call so we can look into this ASAP.

    Thank you,

    Alyssa

    Verified purchase
    Rates

    Reviewed Feb. 2, 2018

    I am trying to find how to delete my account on this service. After making 1 request for mortgage loan rates, I got 11 robocalls in under two hours! I will never use your site again because of this! Please change the terms of service so you do not annoy people!

    Thanks for your vote!
    LendingTree
    Response from LendingTree

    Hi Charles,

    We are very sorry. Please email us at LendingTreeSocial@LendingTree.com and we can add you to our DNC list.

    Thank you,

    Alyssa

    Customer ServiceSales & Marketing

    Reviewed Jan. 31, 2018

    Terrible experience, Within minutes I got 20 phone calls, emails and text messages. I just wanted to see what kind of rates I could get. They took the liberty to let companies run my credit and spam the ever living crap out of me. Never will use them again.

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    LendingTree
    Response from LendingTree

    Hi Kyle,

    We sincerely apologize for your experience. Please email us at LendingTreeSocial@LendingTree.com and we can place you on the DNC list.

    Thank you,

    Alyssa

    Verified purchase
    Online & AppLoan Process

    Reviewed Jan. 27, 2018

    If I walk away with a car loan with LendingTree I will recommend to everyone I know and of course I would myself get another car loan through lending tree for all my loans and etc. It is easy and fast to fill out the online application for a car loan.

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    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Jan. 25, 2018

    Wonderful place to borrow money from, fast and accurate service. The money is deposited the next day. The customer service people are very helpful and friendly. Their decision making time is great. You know right away if you are approved and if you're not they tell you to keep trying.

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    Customer ServiceOnline & AppStaff

    Reviewed Jan. 24, 2018

    While Lending Tree does disclose on their website that information would be shared with lenders, I had no idea how many calls I would get. The day after I filled out information on Lending Tree I received a total of 37 calls from 3 different lenders... Yikes. I have already refinanced my home and still receive 10 to 25 calls each day from different lenders. They call starting at 7 am and don't stop until 8 pm. While Lending Tree isn't directly responsible for this, perhaps Lending Tree can tell the people they sell information to to not harass people. I have asked the companies to stop calling, yet they persist. It's beyond annoying and very unprofessional. Please tell your clients (the lenders you sold my information to) that they cannot harass people by calling several times every day.

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    LendingTree
    Response from LendingTree

    Hi Hunter -

    I can add you to our DNC list! Please email me at LendingTreeSocial@LendingTree.com.

    Thank you,

    Alyssa

    Customer Service

    Reviewed Jan. 23, 2018

    LendingTree doesn't allow you to select the lenders that I wish to contact... they allow every potential lender to call you back... And I wouldn't consider any of those lenders with my future business.

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    Customer ServiceStaff

    Reviewed Jan. 23, 2018

    If you want your phone blown up for weeks at all hours of the day and night then submit a request for information. They are relentless and very rude. I would never do business with them or their affiliated funding partners.

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    LendingTree
    Response from LendingTree

    Hi Jason,

    We are so sorry for your experience! Please email me at LendingTreeSocial@LendingTree.com and I can add you to our DNC list. Also, if you have more details on these conversations I would like to look into whoever was rude and not respectful.

    Thank you,

    Alyssa

    Verified purchase

    Reviewed Jan. 21, 2018

    It was awesome... I didn't have no problems or have any issue with the application online. I would recommend this to anybody who wants to use this. It helps you out a lot. I love and liked this service. I give it a thumbs up and rate it at a five. Really recommend!!!!

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    Verified purchase

    Reviewed Jan. 20, 2018

    I like this because I can sit in my own comfort of my own home and do what I gotta do. I just want to thank you guys by saying God bless you all. I wish nothing but the best for whoever you are and the same for your families... God bless.

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    Customer Service

    Reviewed Jan. 16, 2018

    I am regretting that I put my info in LendingTree. I was looking to see the rate and the moment I filled out my info, I am constantly getting calls. I even got some unrelated text about something... They must be selling my info somehow (if not them, the company they are selling my info to.) I filed Do Not Call with them. Let's see if that works. Another lesson learned for me. Perhaps time for a new number.

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    LendingTree
    Response from LendingTree

    Hi Hotaek,

    Thank you for reaching out. Please email us at LendingTreeSocial@LendingTree.com and we can add you to our DNC list. Also, could you send screenshots of the texts you are getting so we can look into this?

    Thanks,

    Alyssa

    Verified purchase
    Loan Process

    Reviewed Jan. 15, 2018

    I love you website. Wish you offered more options for first time and bad credit auto loans and personal loan. I had poor credit with 4000 month salary and 1550 monthly other income. Got 2500 to put down on auto loan or add to personal loan to purchase. Kept trying to get approved, opened a new checking account. But no approval in sight.

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    LendingTree
    Response from LendingTree

    Hi Aaron,

    Thank you for your review. While LendingTree helps match you with possible lenders, the approval and loan details are up to each individual lender. If you have any additional questions or concerns please feel free to email us at LendingTreeSocial@LendingTree.com.

    Thank you,

    Alyssa

    Insufficient response received
    Customer ServiceStaff

    Reviewed Jan. 5, 2018

    Applied to LendingTree today we received a callback. The only reason she called us was to tell us that she was unable to help us. She then proceeded to argue with us about us not being able to purchase a house without a credit score of 650 - News flash we bought a house that we have lived in for almost 4 years with a credit score less than 650. She then proceeded to tell us we were lying. LOL. Um excuse me? After that I was pretty much annoyed and hung up on her. LendingTree needs to review their customer service - something seems a BIT OFF!

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    LendingTree
    Response from LendingTree

    Hi Audra,

    We sincerely apologize for your experience. Can you email me at LendingTreeSocial@LendingTree.com with the name of this individual as well as what company/lender she was with? We will look into this ASAP.

    Thanks,

    Alyssa

    Customer ServiceRates

    Reviewed Jan. 4, 2018

    I was simply looking to compare current rates. As other reviewers have noted, all I accomplished by using the Lending Tree site, which was linked from a Google search for current rates, was to unleash a storm of phone calls, voicemails, and text messages from various mortgage brokers. I HAVE YET TO SEE A CURRENT RATE! Despite the fact more than enough information was entered, to provide a ballpark estimate. Useless. Annoying. I see that the most common response to others complaining about this, from Lending Tree, is that they will add me to their DNC list. It's too late for that. Incidentally, I stopped short of entering my SSN into the Lending Tree online forms. Thank goodness I did not. But Lending Tree disseminated my information anyway, despite the fact that I did not complete their registration process. That's a bad business practice IMHO.

    To sum up, I wanted to see and compare current mortgage rates, got linked to Lending Tree, DID NOT COMPLETE their process, closed the web page instead, Lending Tree took what I had already entered and disbursed it to multiple mortgage brokers. This site may not be the only one on which I write a review, for that very reason. Stop doing that, Lending Tree. There's no way to undo the mass publication of my information (email, address, phone). I do not appreciate that at all.

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    LendingTree
    Response from LendingTree

    Hi John,

    Thank you for your feedback. We will continue to work on our experience. If you would like to be added to the DNC list please email me at LendingTreeSocial@LendingTree.com and I'll add you ASAP!

    Thanks,

    Alyssa

    Customer ServiceStaff

    Reviewed Jan. 4, 2018

    Within five minutes of completing my LendingTree account profile, I began receiving phone calls and emails from Quicken Loans. Lending Tree waits 2 days to call me to tell me they can't match me to a lender. I asked why Quicken was calling me. I was told that I must have signed up with them. The only business I have signed up for in the last year, was Lending Tree. The rep tried to make excuses, but I countered that I had used my office number and that I had only had that number for 6 months. There was no way Quicken had gotten my number from anyone other than Lending Tree. Be careful, your personal information IS NOT secure with Lending Tree.

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    LendingTree
    Response from LendingTree

    Hi Stephen,

    Thank you for this review. Can you email me at LendingTreeSocial@LendingTree.com with more information? Did you receive a no match page when you signed up at LendingTree? I'd like to look into this further.

    Thanks,

    Alyssa

    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed Jan. 2, 2018

    Unless you're feeling lonely and want to talk to several hundred obscure brokers for the next 4 months, AVOID LendingTree. I've gotta give it up to their marketing team, they are very good at putting lipstick on a pig. I had no idea that I was signing up for a personal credit chop shop. LendingTree isn't in the credit business, they are in the information business. The minute you sign up it's like entering Narnia. Except you can't get out and every character you meet knows your social security number and childhood teddy bear's name. I had to put Mr. Snuggles into a witness protection program to get him away from all of the legit harassment.

    At least if you are going to sell my information against my will, do it to nice people, not aggressive middlemen who don't respect your wishes unless it fits their own interests. Literally, on every interaction, I had to request that they stop calling me every 18 hours and I would prefer to handle any conversation via email. Every time I asked them to please just email instead of call I would be given a ton of attitude. It was very clear that my meetings during the day and family time after work didn't fit their schedule so they just called anyway. At that point, I just started ignoring my phone completely. I haven't picked up a call from a number I don't know in the last 4 months.

    The best part though is that LendingTree DGAF. As far as they are concerned, it's not their responsibility. They passed on all liability and blame on these rouge brokers. Despite throwing me into the deep end of a sewage tank with concrete shoes, there wasn't a single floatie thrown my way. When I asked to be removed from any future info blasts I was told I have to go to the broker to have my information expunged. How am I supposed to do that when I don't even know who my new besties are until they call me 6 times in 36 hours.

    As you would expect, LendingTree is exactly like your butterfly tramp stamp tattoo that your Gam Gam loved (she didn't love it). It seemed cool for the 30 seconds it took you to pick it out of the stock binder of designs but very quickly you realize that it doesn't quite mean what you thought it did. You can do your best to hide it and try to forget about it but every few days you get a reminder long after you've already decided you want to get rid of it. Getting rid of it isn't actually possible though. The best you can do is get burned a whole bunch of times and end up with something that may be unrecognizable enough that people stop making cleaver bullseye jokes and saying you should have gotten a dinosaur instead.

    For reals tho, you cannot cancel your account. I just had a lender call me out of the blue saying he just received my application for a loan request. Not the one from 101 days ago. A fresh new one "that I submitted". I didn't submit anything or approve anyone to submit anything on my behalf. But hey, it's not like it's sensitive information that could ruin my life or my families life if it got into the wrong hands... O wait, IT IS.

    I am sure Alyssa and her team at LendingTreeSocial@LendingTree.com are very nice but I don't want new friends, I want to feel secure that my sensitive financial information isn't the topic of conversation and Steve's next boozy brunch. I just want a simple basic request for some mutual respect and common decency to not do the exact thing I requested you to not do, several times. It's clear though that their network of lenders and resulting referral commissions are more important than the customer. Once your customers leave what's left? A half smudged butterfly above your ass crack that looks like a star if you close your eyes.

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    LendingTree
    Response from LendingTree

    Hi Nathan - Thank you for your review and feedback! I personally want to look into many things you mentioned. Our Customer Care team can add you to the DNC list and do it on your behalf to all lenders, this should not have been a problem. If you remember who you spoke to about this please send me their info. Also, if lenders calling were rude to you PLEASE forward me their information so we can address this ASAP.

    You can send it to LendingTreeSocial@LendingTree.com. I manage this account and I'll be sure to have this looked into as soon as possible.

    Thanks,

    Alyssa

    Verified purchase
    Loan Process

    Reviewed Dec. 29, 2017

    I am not a robot. Easy to fill application. Still as yet unable to secure a loan with either your company or a competitive company. It's been a pleasure working with this company. Easy let down and given encouragement to continue on with my pursuit of a loan even to reapply again with this company. Thank you.

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    Verified purchase
    Punctuality & SpeedStaffLoan Process

    Reviewed Dec. 23, 2017

    We have had a loan from you. Until Landmark bought you out. We have excellent credits with you and then. We were never late or did we miss a payment. Your staff was always very nice. We dealt with Roger and he always helped us. We were very pleased with your loan company.

    Thanks for your vote!

    Reviewed Dec. 18, 2017

    Don’t apply with LendingTree, they will only waste your time. I have applied and wasted 2 weeks with them and they just kept hanging up on me. I have tried it on several different occasions and still the same. They are sketchy and unreliable, and not fast at all. All of the companies that work through Lending Tree are very suspicious, you will regret it.

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    LendingTree
    Response from LendingTree

    Hi Zuzana,

    We are very sorry for your experience. While LendingTree helps match you to possible lenders the loan details and process are up to the individual lender you chose. Please feel free to email us at LendingTreeSocial@LendingTree.com with any additional questions or concerns.

    Thanks,

    Alyssa

    Insufficient response received
    Verified purchase

    Reviewed Dec. 17, 2017

    Easy to deal with! Great service forms were easy to fill out. Can’t wait to see where this goes. It’s hard for a struggling family to get back on the right path. Hopefully LendingTree will give us this opportunity we need to succeed and continue our business journey!

    Thanks for your vote!
    Verified purchase
    Punctuality & SpeedLoan Process

    Reviewed Dec. 13, 2017

    Going online is such an easy way to access a loan with no worries. It is fast and simple. No stress during your application process, you can get what you need done without any anxiety. The loan company checks all your information and updates it onto their system for you. I truly am grateful that there is an online system to help during times of need.

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    Verified purchase
    Loan Process

    Reviewed Dec. 13, 2017

    I still haven't gotten a loan. Trying for a month's now. Still no loan. I'm a Vietnam veteran and need money to eat. My luck has not been too good lately. Got my tires slashed and one of those tires blew out on freeway at 65 mph so needed to get another tire again. Also need brakes.

    Thanks for your vote!
    LendingTree
    Response from LendingTree

    Hi Timothy,

    Please feel free to visit our website or email us at LendingTreeSocial@LendingTree.com.

    Thank you,

    Alyssa

    Insufficient response received
    Customer Service

    Reviewed Dec. 12, 2017

    12/12/17 LendingTree did not offer to pre-qualify. Instead LendingTree took my contact information and gave it to all LendingTree associates in my area. I have been bombarded with over 100 phone calls, voicemails, text messages and several emails in a two day period. I have spent more time cleaning my email out, listening and deleting voicemails, text messages, and dodging phone calls that just keep coming. Than focusing on my goals of finding a home.

    LendingTree has been a huge pain in the ** because of how I've been pursued. It's like volunteering to jump pool of sharks after slicing your wrists, just as insane. The first few business hours after contacting LendingTree are the worst that's when most of the sharks come calling. I received a phone call at 6:15am from the east coast today. I'm 3 hours difference. These guys call non-stop from several different companies 6am to 9pm like you owe. I will never ever recommend this company or any like it.

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    LendingTree
    Response from LendingTree

    Hi Andrew,

    We are very sorry for your experience. Please email us at LendingTreeSocial@LendingTree.com and we can add you to our DNC list.

    Thank you,

    Alyssa

    Verified purchase
    Online & AppStaff

    Reviewed Dec. 11, 2017

    The application was easy and helpful, my approval odds are very high and I would highly recommend this service to absolutely anyone that I personally know. They're real lenders ready to help people out. And I am really really glad I chose this site and to everyone thinking about choosing this website to get a line from, I encourage you to do it.

    Thanks for your vote!
    Customer ServiceStaffLoan Process

    Reviewed Dec. 9, 2017

    Don't waste your time! Twice I've attempted to get a loan in a sane and normal way and these inconsiderate imbeciles unleash calls at me starting at 6:00 am. First, a company called United Royal called me 12 times between 6:00 am and 7:15 am. THE SAME PEOPLE and from two different numbers! They have no clue what they are doing and don't care that they alienate people. They are just there to harass, not provide loans. I asked for a fixed HELOC and received ridiculous number of calls all day, not a single one could provide even a regular HELOC! It's a predatory machine that just pushes what they want to. It doesn't matter the type of loan you want, you will be hammered by inconsiderate, incompetent and juvenile people calling at all hours to push what they want. I'll never do this again and am going to spend my weeks letting everyone know what a complete FARCE LendingTree is!

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    LendingTree
    Response from LendingTree

    Hi Paul,

    We are very sorry for your experience. If you are still receiving unwanted calls please email us at LendingTreeSocial@LendingTree.com and we can add you to our DNC list.

    Verified purchase
    StaffLoan Process

    Reviewed Dec. 3, 2017

    I had a great experience and would proudly recommend my friends. The LendingTree staff is very professional and down to earth. They're a very pleasant help in a urgent time of need. They will work with anyone who is serious about business. I urge all to try it out. Thanks and have a blessed and prosperous day!

    Thanks for your vote!
    Customer ServiceLoan Process

    Reviewed Nov. 30, 2017

    I was contacted by repeated providers to the point of harassment and went with Wyndham which cost me an appraiser fee and a ton of time. They had repeated requests and phone calls which was going to result in additional fees to extend my loan lock with no end in sight. A total waste of my time. I will never do this or recommend this to anyone.

    Thanks for your vote!
    LendingTree
    Response from LendingTree

    Hi James,

    We are sorry for your experience. While LendingTree helps match you to possible lenders the loan and details are up to each individual lender. Please feel free to reach out to us at LendingTreeSocial@LendingTree.com if you have any questions.

    Insufficient response received

    Reviewed Nov. 25, 2017

    When you inquire for anything at LendingTree they have very small print that says they basically have nothing to do with what lenders are going to do. What will happen is a half-dozen lenders will ding your credit without your permission. This is a very shady way to do business. Stay away from LendingTree!!!

    Thanks for your vote!
    LendingTree
    Response from LendingTree

    Hi Steve,

    Thank you for reaching out. Please email us at LendingTreeSocial@LendingTree.com with more information so we can look into this.

    Thanks,

    Alyssa

    Verified purchase
    Staff

    Reviewed Nov. 24, 2017

    I was treated with respect - The program treated me with kindness, and I thank them for a job well done and the best way for me to tell people about this topic is to be in the actual per group of people who want to borrow money from the accounts that are available for lending to the various reasons.

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    Verified purchase
    Customer ServiceSales & Marketing

    Reviewed Nov. 21, 2017

    I feel like you guys lie about helping and all you do is spam my email box. For once it would be nice for a lending agency help with things in an emergency instead of wasting my time. I have applied more than one time with this company because you keep promising things. Very disheartening.

    Thanks for your vote!
    LendingTree
    Response from LendingTree

    Hi Jennifer,

    Thank you for reaching out. While LendingTree helps match you to possible lenders the actual loan and loan details are up to the individual lenders on our network. Please email us at LendingTreeSocial@LendingTree.com with any questions or concerns.

    Thank you,

    Alyssa

    Insufficient response received
    Verified purchase
    Customer Service

    Reviewed Nov. 17, 2017

    I have received non-stop phone calls, live calls, Robo-call, auto-dialers, call and hang up (with virtual numbers that don't exist) Day after Day after Day for months on end... Relentless calling from lenders and mortgage companies to my cell phone which is on the Do Not Call List. I have asked them to take me off the list. Made complaints to FTC. But it never ever stops. DO NOT CALL LENDINGTREE. They don't lend money... they sell call lists. Seriously!

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    LendingTree
    Response from LendingTree

    Hi Bonnie,

    Thank you for reaching out and we apologize for your experience. Please email us at LendingTreeSocial@LendingTree.com and we can add you to our DNC list.

    Thank you,

    Alyssa

    Verified purchase

    Reviewed Nov. 16, 2017

    I am pursuing a loan in the amount of $500. Direct deposit available at Wells Fargo Bank. This long will pay for the sales taxes on a 2007 PT Cruiser I bought at Conyers the car spot is there a way you all can help. I am self-employed and my income is just a little more than $1,500 per month.

    Thanks for your vote!
    LendingTree
    Response from LendingTree

    Hi Janita,

    Please visit our website or email us at LendingTreeSocial@LendingTree.com.

    Thank you,

    Alyssa

    Insufficient response received
    Transparency

    Reviewed Nov. 15, 2017

    Worked on my job over 28 yrs. Owned my home same amt of years, wanted to refinance to lower interest rates and lower mortgage, would have used savings for home improvements. Turned down, with good credit rating with a few derogatives that I also would have been able to clear up with the savings I could have realized.

    Thanks for your vote!
    LendingTree
    Response from LendingTree

    Hi Edward,

    Thank you for your review. While LendingTree helps match you to possible lenders the loan decision and details are up to each individual lender.

    Thank you,

    Alyssa

    Insufficient response received
    Sales & Marketing

    Reviewed Nov. 14, 2017

    We went to LendingTree to do a cash-out refi. They aren't a lender but companies compete for your loan. They shouldn't be advertised as a lender. We did get offers and picked Howard Bank because it had great reviews on LendingTree, which all had to be fake. Had we gone outside of LendingTree we would see true reviews of Howard Bank from the internet, BBB etc. You would see that this company has a lot of complaints. LendingTree should have verified reviews because we spent almost 2 months dealing with this deceptive bank.

    Secondly, on your LendingTree account, they have your credit score, but it is wrong. It is 200 lower than actual. I have no idea where they get their credit info from but it is wrong. Thirdly, when I tried to write my real review on Howard Bank at LendingTree, it wouldn't let me post several times. There is some sort of glitch. Other people would have just given up. Luckily I was angry enough at Howard Bank to try to post my negative review 4 times before it posted.

    Thanks for your vote!
    LendingTree
    Response from LendingTree

    Hi Ronnie,

    Thank you for reaching out. We sincerely apologize for your experience. We do identify reviews from consumers who came through LendingTree and our MyLendingTree score is a TransUnion score, which is not necessarily the same as a FICO score.

    Please feel free to reach out to us at LendingTreeSocial@LendingTree.com with any additional questions or concerns.

    Verified purchase

    Reviewed Nov. 10, 2017

    I really hope I get the loan. I've got some auto repairs that I need to do and the holidays are coming up and I just want to stay ahead. I make sure all my main bills are paid so if I get the loan it will be paid on time. With this time of year I just need a little boost to stay ahead so I don't get behind on anything.

    Thanks for your vote!
    Verified purchase

    Reviewed Nov. 9, 2017

    I have never been with y'all before, I just need help because I just lost my mom and my family don't help me. I'm in a group home. The city of Cleveland and the state of Ohio is trying to help me get my own place to live.

    Thanks for your vote!
    LendingTree
    Response from LendingTree

    Hi Frederick, please email us at LendingTreeSocial@LendingTree.com.

    Thanks,

    Alyssa

    Insufficient response received
    Verified purchase
    Loan Process

    Reviewed Nov. 9, 2017

    It was an easy process to do. Now let get the rest approved. Thank you for this opportunity to be able to purchase a decent automobile. I'm liking the Nissan Maxima 2013. It is located at Jenkins Hyundai in Clarksburg WV. Almost heaven take me down those country roads on a new car.

    Thanks for your vote!
    Verified purchase
    Loan Process

    Reviewed Nov. 7, 2017

    Like most loan companies, I was treated with anything other than respect, although there was some quickness in total procession. There must be some kind of Temporary drawer or cubbyhole to hide the process, not hide the proc. But conceal in temp sleeve... so there could be an approval for that application.

    Thanks for your vote!
    Verified purchase
    Customer ServiceLoan Process

    Reviewed Nov. 3, 2017

    I didn't get helped. Instead a bunch of unwanted calls and harassments. So I'm not to pleased with this service. I don't understand. Why ask some "Did you receive the loan you looking for?" When I say no, you show me the same crap. Need to change to "We help if your credit score is 550-up."

    Thanks for your vote!
    LendingTree
    Response from LendingTree

    Hi Asha,

    Thank you for reaching out and we apologize for your experience. If you are still receiving unwanted calls please email us at LendingTreeSocial@LendingTree.com and we can add you to the DNC list.

    Thank you,

    Alyssa

    Customer ServiceSales & MarketingOnline & AppTransparency

    Reviewed Nov. 2, 2017

    If you know how to use a search engine you don't need LendingTree. I filled out the required information on their website and had 3 phone calls from lenders before I could log off. They haven't quit calling since! I had one lender explain to me that they buy leads, my name and contact information, from LendingTree. LendingTree is advertised as a place where you can go to compare multiple offers. This is completely false advertising. You don't get any offers from lenders after filling out information at LendingTree.

    I thought I filled out my information and it went to multiple lenders for them to compete for my business like applying for credit at a car dealership. THAT DOES NOT HAPPEN! Lenders will individually call you and try to get you to fill out an application. You will need to fill out a separate loan application for each lender. My phone hasn't quit ringing since I submitted my information. I got 15 phone calls the first day and 59 calls in 9 days!!! DON'T DO IT UNLESS YOU ARE REALLY LONELY AND WANT TO TALK TO A LOT OF STRANGERS!

    Thanks for your vote!
    LendingTree
    Response from LendingTree

    Hi Gary,

    Thank you for reaching out and we sincerely apologize for your experience. Please email us at LendingTreeSocial@LendingTree.com and we can add you to our DNC list.

    Thank you,

    Alyssa

    Verified purchase
    Online & App

    Reviewed Oct. 31, 2017

    Your online application is easy, well placed in my browser and is efficient. I would recommend it to a friend and even family members... Even my parents who are online ** would find this site easy to manage and navigate. My wife is hoping you send her one. Lol.

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed Oct. 30, 2017

    I signed up with LendingTree to see if I could get a quick look at different banks offering a home equity loan. I looked at the disclosures and little info buttons and didn't see anything about LendingTree selling my number and email to the banks. Well, they must have because even though LendingTree had showed me only 3 possible bank offers, I have been getting endless calls and emails since signing up. Before writing this review, I tried giving LendingTree a chance at making it right by emailing them and asking them to put me on the DNC list. I got crickets instead. So here I am, adding a 1 star review. I will not be removing it. Point of the story: DO NOT sign up with LendingTree unless you want to be inundated with calls (even during evening hours)!

    Thanks for your vote!
    LendingTree
    Response from LendingTree

    Hi Eric,

    Thank you for reaching out. I'm very sorry about your experience. We share your information with up to 5 lenders who compete for your business, however we do understand the calls can be overwhelming. Please email me at LendingTreeSocial@LendingTree.com and I will add you to our DNC list. Also, please include the address you emailed previously so I can follow up on why you never received a response.

    Thank you,

    Alyssa

    Reviewed Oct. 27, 2017

    They hook you in to with a "get instant offers for loans without affecting your credit score" - of course if you decide a loan appealing enough you can THEN apply and get the hard credit inquiry and it affect your credit. HOWEVER - LendingTree has a little disclaimer button at the end that will allow up to 5 lenders to get a hard credit pull. This is unacceptable and in my opinion deceptive and harmful practice. I certainly won't bother with their services again after receiving my own hard inquiry. I was merely curious and was hoping for some light relatively accurate info - got a lot more than I bargained for.

    Thanks for your vote!
    LendingTree
    Response from LendingTree

    Hi Matthew,

    We are very sorry for your experience. While most of our products only do a soft credit pull, our autos product is one that does a hard pull. However, all hard pulls made within the same time frame will be lumped together as one pull. Please feel free to reach out to me at LendingTreeSocial@LendingTree.com for any additional questions.

    Thank you,

    Alyssa

    Customer ServiceSales & Marketing

    Reviewed Oct. 26, 2017

    When I went to my online login with Lending Tree, they present some suggestions/recommendations to see if there are possible lower loan rates. I decided to have a peek of my possible car loan rate, and I did give Lending Tree an authorization to apply for a loan in my behalf. I had no intention of applying for a car loan. I had been trying to work hard on increasing my credit score, now I have hard inquiries from car different lender for car loans!!! This is a scam! I never authorize Lending Tree to apply for a loan in my behalf. I am also getting a lot of calls from different companies! Please remove those hard inquiries from my report.

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    LendingTree
    Response from LendingTree

    Hi Row,

    We are very sorry for your experience. While most of our products only do a soft credit pull, our autos product is one that does a hard pull. However, all hard pulls made within the same time frame will be lumped together as one pull. Please feel free to reach out to me at LendingTreeSocial@LendingTree.com for any additional questions.

    Thank you,

    Alyssa

    Customer ServiceSales & Marketing

    Reviewed Oct. 25, 2017

    Within minutes of filling out Lending Tree's form I started receiving spam and spoofing calls. That day alone I received 15 calls and they became so obnoxious that I had to turn my phone off. I continued receiving numerous spam calls and am at a point of having to change my number. Terrible way to do business!

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    LendingTree
    Response from LendingTree

    Hi Valerie,

    We sincerely apologize for your experience. Please email us at LendingTreeSocial@LendingTree.com and we can add you to our DNC list!

    Thank you,

    Alyssa

    Punctuality & SpeedLoan Process

    Reviewed Oct. 25, 2017

    I use Lending Tree top recommended lender Cardinal Financial Company to cash out refinancing my residence. This company biggest liars in a market. They never keep their promises. Loan originator told me that everything will get fixed. Never was done. 1. Close in 30 days. They close my loan in 34 days and charge me $800 for lock extension. I provided all docs they needed on time. 2. Extra charges. Never use this company.

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    LendingTree
    Response from LendingTree

    Hi Vanik,

    Thank you for providing this feedback. While LendingTree helps match you to possible lenders, the loan process and details are up to the individual lender you chose. However, this lender feedback is very important to us and I have passed it along to our team to look into ASAP. Please email us any additional information at LendingTreeSocial@LendingTree.com.

    Thank you,

    Alyssa

    Insufficient response received
    Customer ServiceStaff

    Reviewed Oct. 20, 2017

    I was signing up for a loan and then I deleted it. I told them I did not know any it, I kept getting many phone calls from them and auto approve. I even tried blocking them which did not help. They pulled my credit even after I told them I did not want it. When I called the gentleman from LendingTree was not very pleasant. I say don't get a loan through LendingTree. Calls were harassment.

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    LendingTree
    Response from LendingTree

    Hi Thomas,

    Thank you for your feedback and we apologize for your experience. If you are still receiving unwanted calls please email us at LendingTreeSocial@LendingTree.com and we can place you on the DNC list.

    Thank you,

    Alyssa

    Punctuality & SpeedStaffLoan Process

    Reviewed Oct. 19, 2017

    I would like to share my thoughts and experiences with anyone out there who may have a few things on their credit report, yet you pay everything on time, have income to prove you can repay a loan and normally pay a little extra on your cards and/or debt each month. Personally, I used LendingTree as well as multiple other loan companies all getting negative results, both me and my wife have not great but decent credit, iLoan is one of the many partners of lenders on this site yet LendingTree told me there was nothing to offer except... Sorry people. Terrible payday loans of 1k, after searching for about a two week period with other lenders, even trying a local branch which iLoan is affiliated with I was still blacklisted, well that's how I felt.

    Truth be told, we went to iLoan's direct site filled out their painless application, sent the required information and guess what, we got our loan! Don't give up try going directly to a notable lender and while some people can benefit from these types of multiple lender searches there's a lot of people that are going to get the same results I did. Again, I'm leaving this review for two reasons LendingTree telling me iLoan and several other lenders had no offer and furthermore how greatly the service you get from a local branch vs your online experience when it comes to iLoan.

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    LendingTree
    Response from LendingTree

    Hi Stacey,

    Thank you for your review and feedback below. I have sent your response to our team for them to look into. Please feel free to reach out to me at LendingTreeSocial@LendingTree.com if you have any questions or additional feedback.

    Thank you,

    Alyssa

    Customer ServiceSales & MarketingRates

    Reviewed Oct. 18, 2017

    Deceptive... ran multiple hard inquires on my credit... bring down my score... You think you are just "looking" at rates and no way are you thinking you are making an actual application! They hurt your credit and spam you with multiple lenders blowing up your phone & emails!

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    LendingTree
    Response from LendingTree

    Hi Jacqueline,

    Thank you for your review. We are very sorry for your experience and would like to learn more. Also, If you are still receiving unwanted calls and emails please send us a note at LendingTreeSocial@LendingTree.com and we can add you to our DNC list.

    Thank you,

    Alyssa

    Verified purchase

    Reviewed Oct. 17, 2017

    Hopefully I'll be approved for a Personal Loan. I believe I had an account with Lending Tree many years ago and was very pleased with the service so I thought I would give it a try. But my name then would have been Donna **. I would really appreciate you giving me a chance. Thank You.

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    Verified purchase
    StaffLoan Process

    Reviewed Oct. 17, 2017

    I think I had a 1000.00 loan with LendingTree before about a year or so ago. I didn't know the MONEY was in the bank for a week. Payments were taken automatically out of my account automatically. My experience was stress-free. No headaches. No Hassle. Love you guys. You're the best. Helped in the time of need.

    Thanks for your vote!
    Customer ServiceStaff

    Reviewed Oct. 14, 2017

    Trying to get a loan with bad credit and I received an email stating that I was pre-approved and to call. Agent Alex called me instead and I verified all the personal information for the loan process. That's standard and I understand that. The next part of the call was Alex telling me that there was an upfront fee of $250 that the financier would deposit into my checking account and I in turn would pay it directly back. In order to do this, Alex required I give him my personal ID and password for my online banking. This was not happening! So I ended the call after being told that I could just change my banking info and Alex accessed my account. There is no reason why a company that only finds lenders to be allowed this information.

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    LendingTree
    Response from LendingTree

    Hi Kacy,

    Thank you for bringing this to our attention. Please FWD the original email you received to LendingTreeSocial@LendingTree.com so we can look into this ASAP!

    Thank you,

    Alyssa

    Customer Service

    Reviewed Oct. 11, 2017

    I filled out all of the information on Lendingtree.com. After completing the form it said there was an error but that all of my information was secure. Within 5 minutes I received two phone calls. One from Quicken Loans and another from Wells Fargo. If you want banks to call you, then Lending Tree is for you. I personally did not. If anyone from Lending Tree reads this, PLEASE delete all of my information and please stop giving my number to banks.

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    LendingTree
    Response from LendingTree

    Hi Robert,

    Thank you for your feedback. Please email us at LendingTreeSocial@LendingTree.com so we can look into this further. We can also add you to our DNC list.

    Thanks,

    Alyssa

    Customer Service

    Reviewed Oct. 10, 2017

    After filling out personal information (note - do NOT give them your social; security information) I get to the end of the questions and it says they have no information for me online, which all I want is a guesstimation on what a payment would be. Within minutes of leaving their site because they have "no information", I receive 2 phone calls and 5 e-mails regarding HM loans. I can see for the next month I will have to unsubscribe and block calls from every "lender" on earth.

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    LendingTree
    Response from LendingTree

    Hi Carol,

    We are very sorry for your experience! Please email us at LendingTreeSocial@LendingTree.com and we can add you to our DNC list!

    Thank you,

    Alyssa

    Customer ServiceLoan Process

    Reviewed Oct. 10, 2017

    My husband and I are interested in a HELOC at less than 80% loan to value and we both have excellent credit. We just wanted to compare rates against what we were quoted by our local bank. Against my better judgment I put my personal information in the Lending Tree form. I thought I would get some rates to compare on the website. Instead, I received nothing online and a barrage of calls during business hours the next morning. If I wanted to talk to lenders on the phone, I would have called them. Now, I have my cellphone ringing off the hook at my place of employment, causing me problems at work and I still don't have the information I wanted. Just steer clear!!

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    LendingTree
    Response from LendingTree

    Hi Andrea,

    Thank you for reaching out. Please email us at LendingTreeSocial@LendingTree.com and we can place you on the DNC list.

    Thank you,

    Alyssa

    Verified purchase
    StaffRates

    Reviewed Oct. 8, 2017

    Experience was easy to follow. Easy access to site. I would come back. And recommend a friend or family member. You offer low rates, good choice, many offers. Staff members are knowledgeable about the company. Again I would recommend your company. I prefer to file a application online but you have offices all over.

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    Verified purchase

    Reviewed Oct. 8, 2017

    LendingTree is awesome. I will be sure to tell my family and friends about LendingTree an really helpful would recommend for anyone in need of financial help. I really wish I knew about LendingTree a lot sooner. All in all I'm very happy with the services offered!

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    Verified purchase
    Customer ServiceSales & MarketingLoan Process

    Reviewed Oct. 7, 2017

    I put all my info online and got a message back saying you could not verify my info and could not help me at this time. That was not helpful. That is awful customer service after I spent my time entering all my info. I have no idea why others give you a decent rating. My experience makes me think you are a scam.

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    LendingTree
    Response from LendingTree

    Hi Virginia, thank you for reaching out and providing this feedback. Please email me at LendingTreeSocial@LendingTree.com so we can look into this further.

    Thank you,

    Alyssa

    Verified purchase
    StaffLoan Process

    Reviewed Oct. 6, 2017

    I'm in serious need of a loan. I was told him the truth was a great place to help people in the world that needs things to move forward in life. I'm hoping that Lending Tree can help me in my time again and find a way for me to get a great loan to get me out of debt. I will recommend Lending Tree to anyone that is looking forward to getting yourself out of debt and move forward in life. This has been a great experience and looking forward to a great outcome. I couldn't recommend a better place or site to help get people through their troubling times.

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    Punctuality & SpeedStaffLoan Process

    Reviewed Oct. 3, 2017

    Getting a home equity loan through these people has been a nightmare. So far it has taken us 93 days on a house that has no liens on it at all. Paid in full. We have jumped through hoop after hoop and we still have not closed, borrowing 60,000.00 against 250,000.00. Do not use these people. Save yourself time and effort.

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    LendingTree
    Response from LendingTree

    Hi Robert,

    Thank you for reaching out. While LendingTree helps match you to possible lenders, the loan process and details are up to the individual lender you chose. Please feel free to email us at LendingTreeSocial@LendingTree.com with any questions or concerns.

    Thanks,

    Alyssa

    Insufficient response received
    Verified purchase
    Punctuality & SpeedLoan Process

    Reviewed Oct. 3, 2017

    Filling out this loan application was easy and fast. I would recommend this to all my family and friends. I need this loan for bills and to get my kids clothes and some divorce procedure and just to get back on my feet after my divorce. This loan will really help me out.

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    Verified purchase
    Staff

    Reviewed Oct. 3, 2017

    Great help. I really appreciate this info and the useful tools provided, but especially the fact it's all so easily acquired. Truly is a beneficial tool for those of us who weren't the best with our credit in the past. Takes a lot of the painstaking work out of rebuilding and maintaining credit. Thanks so very much.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Oct. 2, 2017

    I would like a loan for a few reasons to pay on some bills, get tires and rims for my car, get plates for my car and get my teeth fixed so I can get another job, pay on the loan in a timely manner. I in the future be able to get a bigger loan for a house of my own. This would be so nice and you have been very helpful to me. Thank you.

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    Verified purchase
    Loan Process

    Reviewed Sept. 27, 2017

    I don't know my account number but this has been a fantastic experience. It is the best report I've ever seen. I hope I can see it again next month or sooner. I was so very impressed. I would definitely recommend this to friends and family. Thanks for such a good report

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    Verified purchase
    Staff

    Reviewed Sept. 26, 2017

    Professional and I'm glad I have a chance to work with them. Harry happy with the way they were going on and helping me and will tell more of my friends about them. Very very easy to get a lift off my shoulders and I am never going to go to the store and I will be at the house at **.

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    Verified purchase
    Loan Process

    Reviewed Sept. 25, 2017

    I understand I have bad credit but I came here looking for a loan to buy my house and got nothing. My credit score was a 517 which I was told they could work with but I got nothing instead. Why lead me on if you could not help in the first place. I work hard to just lead on.

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    LendingTree
    Response from LendingTree

    Hi Angela,

    Thank you for reaching out. Please email us at LendingTreeSocial@LendingTree.com with more information!

    Thank you,

    Alyssa

    Customer ServiceRates

    Reviewed Sept. 23, 2017

    I'm in the process of researching for a refinance and there are so many companies, rates, tricks, gimmicks, rules and "gotchas". Thought I'd try Lending Tree so at least I could narrow viable companies with rates to compare and maybe some transparency. Instead, after giving unnecessary personal information, I get four company names that I call. No rates, terms, conditions, caveats, etc. I could have just called these companies directly. I don't see the value other than my email box will now be full with spam.

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    LendingTree
    Response from LendingTree

    Hi David,

    Thank you for reaching out. Please email us at LendingTreeSocial@LendingTree.com with more information. Also, if you are receiving unwanted emails let us know and we can add you to our DNC list.

    Thank you,

    Alyssa

    Verified purchase

    Reviewed Sept. 23, 2017

    I really need this loan. I done all to get the money I need so if you send me this I will stand by my word and do my best. Thanks for doing this. I never had to ask everything in my life but I need to get ahead and so I can myself to where I need to be.

    Thanks for your vote!
    Customer ServiceStaff

    Reviewed Sept. 22, 2017

    I filled out a form on Lending Tree to get information about home equity loans. I immediately was bombarded with spam calls, including over 30 from one number (after about 20, I finally got a moment between calls to block it, but it still keeps calling). I have blocked about 10 numbers so far, I think. This is NOT what I expected. Do these people think anyone will do business with them when they behave this way?

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    LendingTree
    Response from LendingTree

    Hi Florence,

    Thank you for reaching out - we sincerely apologize. Please email us at LendingTreeSocial@LendingTree.com and we can add you to our DNC list.

    Thank you,

    Alyssa

    Verified purchase

    Reviewed Sept. 20, 2017

    I have several bills spaced out that I would like to consolidate into one payment. I have no other bills. Cars paid for, house paid for, so no problems paying. Just don't want to get spaced out and would like to improve my credit score. At the same time I would like to start a business very soon and would need a loan to do that so I'm going to need help with that.

    Thanks for your vote!
    LendingTree
    Response from LendingTree

    Hi Billy - please visit www.lendingtree.com or email us at LendingTreeSocial@LendingTree.com and we can connect you with one of our CustomerCare team members.

    Thanks,

    Alyssa

    Insufficient response received
    Sales & MarketingLoan Process

    Reviewed Sept. 20, 2017

    I had filled out a few applications online for a debt consolidation loan. I do not have very good credit. I was contacted by Lending Tree saying I was approved for a 10,000 loan. I replied and said I did not need/want that much. 5000 would be wonderful!... After talking with Mark ** on Thursday last week I had to get 200 to help "process" the loan. He said it would be reimbursed. BUT he wanted it in the form of two 100 iTunes cards. I knew I should have told him where to go at that point. But I was in dire need of the money. After I got him his iTunes cards he said I would have to send another 200 in cash to them before they would release the funds. I said No. Then he said they would wire money into my account and when I received it I had to send it back to them. Then they would give me my loan. What a scam. He said the money would be in the account today or tomorrow... Gee Guess what? Nope!

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    LendingTree
    Response from LendingTree

    Hi Stacey - LendingTree does not offer loans in our name. LendingTree matches consumers with lenders. No one from LendingTree will ever ask for money or gift cards. Please email me at LendingTreeSocial@LendingTree.com with any additional information or questions you may have.

    Insufficient response received
    Verified purchase
    Punctuality & Speed

    Reviewed Sept. 19, 2017

    Very prompt and helpful in finding someone to lead me to capital I needed. Thank you so much Lending Tree for your help and services. Will definitely be using you again. Will also be recommend your company to my friends and family members that are in need. Thank you again.

    Thanks for your vote!
    Customer ServiceSales & Marketing

    Reviewed Sept. 18, 2017

    Lending scam! - The website says they will let you compare loans! But as soon as you give them info the calls start! If you want to be inundated with call give them your info! But there is no side by side comparison that I could find!

    Thanks for your vote!
    LendingTree
    Response from LendingTree

    Hi Harold,

    Thank you for reaching out. You can look at rates through the link below, however please keep in mind that these are not personalized rates as they do not require you to input any personal information.

    https://www.lendingtree.com/current-mortgage-rates#/offers/a89c8ff6-e3df-4c84-9efc-ac1266f9c1ba

    Also, please email me at LendingTreeSocial@LendingTree.com and I will be happy to add you to our DNC list!

    Thank you,

    Alyssa

    Customer ServiceRates

    Reviewed Sept. 18, 2017

    They said my credit score would not go down. The offers I got were higher rates than what I am paying now and they want money upfront. I had to turn off my phone and will probably change my phone # & email address. STAY AWAY FROM THIS COMPANY!!!

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    LendingTree
    Response from LendingTree

    Hi Deborah,

    Please email us at LendingTreeSocial@LendingTree.com and we can add you to our DNC list!

    Thank you,

    Alyssa

    Verified purchase

    Reviewed Sept. 15, 2017

    Thank you for considering my application. I would really appreciate your confederation and getting me approve. I have had a very hard time and I really appreciate it due to the fact that I'm trying to accomplish and succeed to get ahead to pay-off on my debts so that I can have a peace of mind. And like that I only have to pay only one lender instead of all the little people... Thank you once again.

    Thanks for your vote!
    Verified purchase

    Reviewed Sept. 13, 2017

    After more than 3 days of going back and forth with a Lending Tree "professional" she tells me my best bet is to rent a year and then try for a loan later. Because we are transferring to a new state and we will need to find new employment. Wow, really. That is your best advice for a couple that has a guaranteed minimum income of $80,000 (if my wife gave up being a registered nurse and I closed my retirement gun business), the option to use a VA backing, $60,000 in investments, $35,000 in savings, a rental income, my credit score of 767 and hers of 797, after they pulled them. Seems to me I had someone with a lack of knowledge helping me or buying a home became extremely difficult. Either way, contacting Lending Tree was pointless and I can't even get back the credit score points they stole from us by wasting our time.

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    LendingTree
    Response from LendingTree

    Hi Josh,

    Thank you for reaching out. Was this information from a LendingTree employee or from a lender you were matched with?

    Thank you,

    Alyssa

    Insufficient response received
    Verified purchase

    Reviewed Sept. 9, 2017

    This was a decent site to use to find information about a loan. I'm looking for a small loan that could be paid off in a reasonable time and it seems this site may be able to accommodate my needs. Hopefully the money comes within a reasonable time frame.

    Thanks for your vote!
    Insufficient response received
    Verified purchase
    Customer ServiceLoan Process

    Reviewed Sept. 4, 2017

    Was looking for refinancing my home and never received any response. Could someone contact me about this. We have been looking for help for about 5 years now. I know our credit scores are low, they have not always been like this. I was off work for 2 months and things started to go downhill from there. So we could really use some help. I hope you will consider helping us. We are just a couple trying to live the American Dream.

    Thanks for your vote!
    LendingTree
    Response from LendingTree

    Hi Marcelyn,

    Please email us at LendingTreeSocial@LendingTree.com so we can learn more about your situation. Thanks!

    Thank you,

    Alyssa

    Punctuality & Speed

    Reviewed Sept. 4, 2017

    From what I read in complaints, Lending Tree sends out many requests to many lenders once you supply your info with them. Most of us need to be careful with our credit scores in order to obtain loans. I just read someone claimed he had 6 lenders who had done hard credit inquiries on him. BOOM! Down goes your credit score quickly. For most people, one additional credit inquiry will take less than five points off their FICO Scores. 25 or 30 points off your score could make a big difference in obtaining credit.

    Thanks for your vote!
    Insufficient response received
    Verified purchase
    Loan Process

    Reviewed Aug. 30, 2017

    I enjoy the way you help to get the loan for me. I know when you are ready to loan when I get the information to me. All will be on, I can only hope that the Lord will bless and help in the future. It's almost done. Just keep it up to see the best information about the loan.

    Thanks for your vote!
    Customer ServiceSales & MarketingLoan ProcessRates

    Reviewed Aug. 30, 2017

    I just wanted a peek at what my potential auto loan rate would be for an estimated amount. I had ZERO intention of actually applying for a loan or buying a car at this time. NOWHERE along the way in this research process did Lending Tree say they were ACTUALLY applying for a loan on my behalf!! They made it seem like I was only receiving info on the rate. I NEVER approved submitting a loan applications and Lending Tree NEVER disclosed that this casual research would trigger a hard inquiry!! And you can now also sprinkle on 3-5 spam robo calls a day regarding my car, an auto loan, warranty, or some other auto related scam. AVOID.

    Thanks for your vote!
    LendingTree
    Response from LendingTree

    Hi Daniel,

    Please email us at LendingTreeSocial@LendingTree.com and we can add you to our DNC list.

    Thank you,

    Alyssa

    Verified purchase
    Ease of UseRates

    Reviewed Aug. 29, 2017

    Easy to use and happy to help with the mortgage process. I look forward to the results. How many offer we get was amazing. The interest rates were extremely low and it did not matter your credit score is. I am moving across country and I have been approved.

    Thanks for your vote!
    Customer Service

    Reviewed Aug. 28, 2017

    I never place my cell phone number online. If a company asks, I just stop the application. I only give it directly to a bank or other institution. I made an exception and since then have had 2 IRS scams, several calls for automobile warranties, home warranties and just now I apparently "won a $20,000" grant. Also, the lenders that contacted me were headhunters, making suggestions that I remove my name from Lending Tree, so I "would not be bothered by other lenders" I read it as "so I won't have competition from other lenders." I never had any problems with this type of call until I submitted the application. I will never do something like this again.

    The actual offers? These were not the best offers, more like haggling in a bazaar. When I declined an offer, the next day they said the rate had dropped overnight (no changes in prime rates that day). When I said I needed 4 days (weekend and Monday, to check things out), I was still called and pressured daily to ask if I had made a decision. I know everyone is trying to make money, I accept that, but Lending Tree and their lenders abuse the opportunity. Good words? The new lender calls stopped just over 24 hours after I called Lending Tree and asked to be put on the do not call list. The phishing calls did not.

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    LendingTree
    Response from LendingTree

    Hi Joseph,

    Thank you for reaching out and we apologize for your experience. If you don't mind, could you email me more details around your experience along with Lender names and details? LendingTreeSocial@LendingTree.com.

    Thank you,

    Alyssa

    Verified purchase
    Punctuality & Speed

    Reviewed Aug. 26, 2017

    Very highly recommend your company. Thank you Sheri. You have me a lot letting me know how and WHERE to go and who to talk to. Your site is easy to follow. I really needed your help for some time. I wish I had done it this early. Just didn't know and who to talk to. Thank you for your help.

    Thanks for your vote!
    Verified purchase
    Customer ServiceRates

    Reviewed Aug. 25, 2017

    Like I said before, I hope they're these credit people that rates people like they're doing me for the past 4 weeks to not let me get a car. I hope they want something one day and I got control of it, will see if they ever get control of anything. I'll treat them like I do me. I ain't done anything wrong in 8 years, no bad credit, nothing. They hold that against me. Call someone else. Stole my identity. Tim ** and Sarah ** is the ones that done it. I know. I can prove it.

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    LendingTree
    Response from LendingTree

    Hi Jerry,

    Please email us at LendingTreeSocial@LendingTree.com with more information.

    Thanks,

    Alyssa

    Insufficient response received
    Verified purchase

    Reviewed Aug. 17, 2017

    I have gotten approved for my loan but every time must deal with credit score business after one or two. I have my numbers besides the fact I pay Lexington law for my reports and help but no way past this score business. Please give me the loan approved for more than once. Thank you.

    Thanks for your vote!
    LendingTree
    Response from LendingTree

    Hi Malissa,

    Thank you for reaching out! While LendingTree helps match you with possible lenders the loan details are up to the individual lender you choose. Please feel free to email me if you have any additional questions at LendingTreeSocial@LendingTree.com.

    Thank you,

    Alyssa

    Insufficient response received
    Verified purchase
    Staff

    Reviewed Aug. 14, 2017

    Very helpful in providing info. Taught a old dog a new trick. Very insightful. I feel much more confident with this option for me. Feel better informed to make the right decision for myself and my family. Even received credit score and financial recommendations that I can use to better my financial standing.

    Thanks for your vote!
    Verified purchase

    Reviewed Aug. 12, 2017

    I do not have a account with this company but I'm trying to Attain one. I have poor credit but trying to start One. I'm widow trying to get a second chance with credit. Retired and need a small loan of 300.00 dollars. If you trust I will pay the loan back in a timely Manner.

    Thanks for your vote!
    Loan Process

    Reviewed Aug. 12, 2017

    I tried this site to apply for an RV loan, my credit score is 729. I went through the whole process and they found me no offers and said that I need credit repair help that my credit score is below 640!? So I don't know what the heck is going on with this site but I would avoid them like the plague.

    Thanks for your vote!
    LendingTree
    Response from LendingTree

    Hi Shawn,

    I sincerely apologize for your experience. Please email me at LendingTreeSocial@LendingTree.com with more information so we can look into this further.

    Thanks,

    Alyssa

    Verified purchase

    Reviewed Aug. 11, 2017

    I owe a couple of doctor bills from about three years ago. I also have a loan that I owe, but I was cut off my ssi and disability. If you could help me to get all this taken care of, you don't know what that would mean to me. I'm trying to get a new life again.

    Thanks for your vote!
    Insufficient response received
    Verified purchase
    StaffLoan Process

    Reviewed Aug. 8, 2017

    I need this loan to start fixing up some property that my mom left me when she died but that was back in 1994, my other brother has took over everything. I find out my mom had a will but my older brother don't think we know about it, so I need to pay for a lawyer so then I can become a administrator over. The property we have is just falling apart. I need to take control of the apartments we have because my brother is not doing anything for the apartments, he just keep collecting the rent and doing nothing for the apartments, the money is going in his pocket. He is suppose to share that among with the other siblings but he not.

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    Verified purchase
    Customer ServicePunctuality & SpeedStaffEase of UseLoan Process

    Reviewed Aug. 8, 2017

    Would recommend to a friend, very easy to use and very helpful. Quick and painless I am very pleased with my experience. Didn't think it would be such a fast easy experience. I am pleasantly surprised and looking forward to my future with this company. They have a great format and helpful customer service. I will recommend to as many people as I can.

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    Verified purchase
    Loan Process

    Reviewed Aug. 7, 2017

    Needed a loan for business and it keeps telling me it cannot access my account. And to ask to rate an app that you can't use is just crazy. Why would anyone give you a good rating after that? And to have to rate before you can even move forward before you can see if you can even use the service is again unhelpful to the customer as well as the site.

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    LendingTree
    Response from LendingTree

    Hi Justin,

    Thank you for providing this feedback. Please email me at LendingtreeSocial@Lendingtree.com so we can look into this further.

    Thanks,

    Alyssa

    Insufficient response received
    Customer Service

    Reviewed Aug. 6, 2017

    Can't stop emails from Lending Tree. Started receiving emails awhile back to someone named "Tawnya". "Tawnya you can save money on balance transfers" etc. Evidently Tawnya filled out something online and made up an email address and that email address turned out to be mine. I called Lending Tree and was told the email would be removed and I would not receive any more of the emails. I continued to receive them. I clicked on the unsubscribe in the email and a window popped up telling me I had been unsubscribed from all emails. I continued to receive them. I did the 'unsubscribe' again and now I continue to get emails from Lending Tree. They just don't have the name Tawnya on them anymore. Please stop sending me emails. I'm not interested.

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    LendingTree
    Response from LendingTree

    HI Johnny,

    Thank you for bringing this to our attention. Please email me at LendingTreeSocial@LendingTree.com so I can look into this further.

    Thank you,

    Alyssa

    Reviewed Aug. 3, 2017

    First of all, don't fill out your information if you do not want at least six new inquiries on your credit bureaus. The site guided me to "check rates" for auto refinancing and according to the site, I had to fill out my info in order to see what rates were available. I thought I was only going to get a range of what was available through the lenders they work with, not actual credit inquiries. Nowhere did I fill out my full social security number, nor check a box, or click a button where I agreed to let Lending Tree check my credit and automatically send my info to other lenders to check my credit on their own to make offer determinations.

    I now have six new inquiries on at least one of my credit bureaus before I even decided on what lender I wanted to move forward with. I'm sure this caused my score to lower somewhat. Don't use this service if you don't want multiple hard inquiries on your credit bureaus before you even get a chance to select the companies you want to work with.

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    LendingTree
    Response from LendingTree

    Hi Daniel,

    I'm very sorry for your experience. While most of our products only do a soft credit pull, our autos product is one that does a hard pull. However, all hard pulls made within the same time frame will be lumped together as one pull. Please feel free to reach out to me at LendingTreeSocial@LendingTree.com for any additional questions.

    Customer ServiceLoan Process

    Reviewed Aug. 3, 2017

    Constant calls at all hours, even though loan not with any help from them was completed. No apologies from people who when we respond to call just hang up on us. They should have checked and updated their records that loan was completed. I don't know of any account requirement offered or given but they are the only company I recall for loan info.

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    LendingTree
    Response from LendingTree

    Hi James,

    I sincerely apologize for your experience. Please email me at LendingTreeSocial@LendingTree.com and I can add you to our DNC list.

    Thank you,

    Alyssa

    Verified purchase
    Punctuality & Speed

    Reviewed July 30, 2017

    I would like you to lend me money and pay in a short time possible. Thanks. Am a truck driver and I will relocating to my employer town if I get the money. I am very hard worker and am sure I will pay the money on time. Thank you in advance.

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    Customer ServiceLoan Process

    Reviewed July 30, 2017

    Credit Karma is partially responsible. I have a credit score of 752 and applied for a personal loan with Lending Tree which was recommended from Credit Karma site saying I was approved. Well apparently I got declined once I filled in my full info. I have been getting multiple harassing phone calls from predator lenders every day for the last 22 months. They lie without shame and done over 80 illegal inquiries on my credit report, many times they call they don't even say anything, they just hang up. Horrible disgusting experience.

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    LendingTree
    Response from LendingTree

    Hi Mario,

    I'm very sorry for your experience. While LendingTree helps match you to possible lenders, the loan details and process is up to the individual lender you choose. Please email me at LendingTreeSocial@LendingTree.com with more information so I can look into this further.

    Thank you,

    Alyssa

    Customer ServiceLoan Process

    Reviewed July 29, 2017

    I was shopping for a loan and made the mistake of checking on Lending Tree. I was apprehensive and should have followed my gut. Now, I'm getting about 6 to 8 calls per day. It would probably be a higher number but I keep blocking numbers as they come in. And, I'm getting emails that acknowledge that they know I've blocked them. Do they think that an email will make their annoying and incessant calling ok? Stay away unless you are lonely and have lots of time to accept call after call.

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    LendingTree
    Response from LendingTree

    Hi J -

    Thank you for reaching out and I apologize for your experience. Please email me at LendingTreeSocial@LendingTree.com and I can add you to our DNC list.

    Thank you,

    Alyssa

    Verified purchase
    Staff

    Reviewed July 26, 2017

    Looking to own a nice home and be happy I never went this way for help so. It feels good trying new things and helping myself for the better. Thanks for everything for trying to help a woman that's trying to better my life and start off fresh.

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    Verified purchase
    Sales & Marketing

    Reviewed July 26, 2017

    Since transition could not find my credit score, I was rejected. I belong to Equifax and my credit score is automatically updated. Maybe you should check Equifax before rejecting potential clients? Obviously you don't need new customers and would rather spend your marketing money on expensive TV ads rather than have customers come to you at almost no cost!

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    LendingTree
    Response from LendingTree

    Hi Jerry - Please email me at LendingTreeSocial@LendingTree.com with additional details so we can look into this.

    Thank you,

    Alyssa

    Verified purchase
    Loan Process

    Reviewed July 25, 2017

    I would definitely recommend a friend to apply here. My loan process was very fair and easy to follow. All questions were easily answered and easy to follow. I only wish I would have been accepted. Hopefully they will be able to guide me to one that will help me. Thank you for all your help. I desperately need this loan right now and hope there is one out there that will help me in this process.

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    Verified purchase
    Loan Process

    Reviewed July 19, 2017

    I inquired about refinancing a home equity loan. I was told to call Quicken and Lending Depot for offers. Neither place offered home equity loan refinancing. They insisted on pitching me a mortgage refinancing with high closing costs.

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    LendingTree
    Response from LendingTree

    Hi Thomas,

    Thank you for your feedback. I will pass this along to our team. Please email me at LendingTreeSocial@LendingTree.com if you have any further questions/concerns.

    Thanks,

    Alyssa

    Customer ServiceTransparency

    Reviewed July 15, 2017

    After signing up, I looked into my account settings and found my primary email address was not mine! It belonged to someone who I didn't know. I had to call up Lending Tree to have my account canceled. They didn't know why that email address was there and had no explanation of how it got there. If you do decide to sign up at least look to make sure you are the person on the account and not someone else.

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    Customer ServiceStaff

    Reviewed July 15, 2017

    Completing an online form and they requested my phone number, I hit enter and they robo-called me. I went back to check no where did it say they would call. A rep put me on hold to get another rep, "Sara" who I asked if she could speak to my husband since I was busy. She said only if he's on the loan. When I said no he's not, but I'm busy, she just hung up the phone. No call back time, no SORRY FOR BOTHERING YOU SINCE YOU DIDN'T ASK TO BE CALLED, nothing. Lending Tree's customer service is disgusting, and don't call people if we don't ask to be called.

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    LendingTree
    Response from LendingTree

    Hi Mish,

    Thank you for reaching out. Please email me at LendingTreeSocial@LendingTree.com so I can look into this ASAP. Please include the number you dialed for customer service.

    Thanks,

    Alyssa

    Verified purchase

    Reviewed July 13, 2017

    Saying they were having trouble checking things on out things on me. I have a home that is paid for and can't seem to even get not even half of what my home is worth, I am 69 and cannot seem to get any help with this matter???

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    LendingTree
    Response from LendingTree

    Hi Anita,

    Please email me at LendingTreeSocial@LendingTree.com with more information so we can look into this.

    Thanks,

    Alyssa

    Insufficient response received
    Customer ServiceRates

    Reviewed July 11, 2017

    Went there because they say you will be able to see your rates... doesn't happen! I have received at least 30 phone calls from mortgage lenders in 24 hours which is driving me crazy! So it is very misleading when they see you can see your rates because you can't - I will no longer do business with Lending Tree! Wish I could stop the bloody calls - when will they stop???

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    LendingTree
    Response from LendingTree

    Hi Sally,

    Please email me at LendingTreeSocial@LendingTree.com and I can add you to our DNC list! To view rates you can go to the link below where you do not have to enter in any personal information. Just keep in mind that these are estimated rates, not personal rates since you have not input any personal information.

    https://www.lendingtree.com/home/mortgage/rates/?icid=hp:a4:ql:mortrate

    Thank you,

    Alyssa

    Customer Service

    Reviewed July 11, 2017

    I didn't even finish filling out my information when my cell phone starting getting slammed with calls. I instantly closed out of the site without even finishing the inquiry. It has been 5 hours and my phone has not stopped ringing with calls from telemarketing loan sites. I am so disgusted. I may have to change my phone number. This is ridiculous.

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    LendingTree
    Response from LendingTree

    Hi Lisa,

    Please email me at LendingTreeSocial@LendingTree.com and I can add you to our DNC list.

    Thank you,

    Alyssa

    Verified purchase
    Punctuality & SpeedLoan Process

    Reviewed July 8, 2017

    It is a very nice experience, it is fast and easy. It is pain free. I'm needing a LOAN to pay off some rent so I can catch up and get back on track. This is gonna help out a lot. So glad that this is a very nice experience that you provide.

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    Verified purchase

    Reviewed July 5, 2017

    I would love to give a 5 star rating but I haven't gotten approved yet. Once I'm approved and the money is in my account I will come back to give 5 stars... I hear they approve everyone. Guess I'll find out soon enough. I know I could sure use it. We will see...

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    Insufficient response received
    Verified purchase
    StaffRates

    Reviewed July 4, 2017

    Lending Club is very professional. The only thing is it may take longer than you are expecting. You need to be patience. I requested $24.000 and I was approved for all the amount with a great interest. It took 3 weeks to received the money in my bank. The FICO for this type of amount should be over 680, mine was just 735. Keep in mind your credit report and score before apply.

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    Verified purchase

    Reviewed July 3, 2017

    Lending Tree is the easiest way to get a loan and check your credit score. Thank you for the service. Will always use any time I need a loan or refinance. Thank you again. Will tell a friend to use Lending Tree any time they are looking for a loan or refinance

    Thanks for your vote!
    Verified purchase
    Customer ServiceSales & Marketing

    Reviewed July 2, 2017

    I filled out the info and ended up with no info from you. You wasted my time! Do not contact me or send me junk emails. You scammed me for my personal information. I can't stand when companies lie just to spam people with phone calls and emails. Thanks for nothing.

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    LendingTree
    Response from LendingTree

    Hi Dave,

    I sincerely apologize for your experience. Please email me at LendingTreeSocial@LendingTree.com and I will add you to our DNC list.

    Thank you,

    Alyssa

    Verified purchase
    Punctuality & SpeedLoan Process

    Reviewed July 2, 2017

    It was a good experience with you guys. I didn't have any type of issues filling out the areas that were given to me. I am looking for a personal loan and am looking forward to hearing back from you guys whether I get approved or denied. Hope you guys have a good day. Enjoy. Thank you so much for your time.

    Thanks for your vote!
    LendingTree
    Response from LendingTree

    Hi Katherine,

    Thank you for your review. Please let us know what we can do to earn a 5 star review from you in the future.

    Thanks,

    Alyssa

    Verified purchase

    Reviewed July 1, 2017

    I have out the credit card form before last week and two companies charged me $140 each with other fees and cost me a total of $479. How do you get FREE out of that and how do I get my money back. I think when they say free it should be free. I went to my bank bookkeeping and that's where I got my information. I bank in Picayune MS. I had to cancel my card because of this. Now I will not be able to use one because it will take 2 weeks to get a new one.

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    LendingTree
    Response from LendingTree

    Hi Karen,

    Please email me at LendingTreeSocial@LendingTree.com with more information so we can look into this ASAP.

    Thanks,

    Alyssa

    Verified purchase

    Reviewed July 1, 2017

    I do not remember any problems in the past at all with Lending Tree. We do not usually hang out in the bottom of the barrel with our credit transactions. We have had a horrible 2016/17 but are using our funds to pull ourselves out. Lending Tree can help us with this loan.

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    Insufficient response received
    Customer ServiceOnline & AppStaff

    Reviewed June 30, 2017

    I have a credit inquiry from a place I've never heard from that they sold my information to. They were not helpful on the phone and sold my personal information. They were not helpful and the customer service agent, Damion or Drew, was very ignorant. When I called them, I had to beg for a supervisor and had to wait for them to call. Their website indicates that they are a soft pull, then that if you decide to accept an offer, it's a hard pull. However I didn't accept any offers and they sold my information instead and I now have a hard pull. Go to a bank, the internet website is shady. Very shady. I got little help from the company that pulled my credit.

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    LendingTree
    Response from LendingTree

    Hi Alexis,

    Thank you for reaching out. I sincerely apologize for your experience. Please email me directly at LendingTreeSocial@LendingTree.com so I can look into this.

    Thanks,

    Alyssa

    Customer ServiceStaff

    Reviewed June 29, 2017

    I was merely curious as to what kind of refinancing I could get on my car with a soft credit pull as advertised. Less than 5 mins after I submitted, I started receiving numerous phone calls from random small banks asking to discuss my situation. This is still going on 2 weeks later but I'm okay with this part because I was probably a little naive and signed up too quickly. BUT these same people calling me are making HARD pulls on my credit and I have never even spoke with them! On my next weekly score update I noticed I had 1 new hard credit inquiry for both Equifax and TransUnion - different names for each that I didn't recognize. I hadn't truly applied for any credit in a while so I assumed right away that it was stemming from LendingTree.

    Went straight to its website and searched each creditor listed, lo and behold they were both lenders on the site! Realizing the extent of the damage Lending Tree was doing I started researching and turns out there are tons of these exact same horror stories but with 20+ hard credit pulls over a 2 month span. To be sure I was aware of all the unauthorized inquiries I used my free yearly credit report for all 3 agencies (needing to waste that alone is ridiculous). Thank God I did because my Experian report had 8 new pulls! All 3 of my scores dropped w/ Experian lowering by 40+. The fact that this a common occurrence on this site is mind numbing. Regardless of how LendingTree or the lender pulling your credit want to frame it this is what it comes down to.

    Lending Tree bills itself as harmless to your credit (It's advertised twice on the signup page) but after reading the terms of agreement it says you agree to 5 hard pulls per quote. Again, they advertise in multiple places as not affecting your credit but sneak it in on the fine print. Just rewriting that statement makes me want to scream in anger and frustration. Like how is this acceptable? Sure they probably have all worded just right to avoid any liability but let's be real. Lending Tree is completely aware of what it's doing and it somehow is okay. At least okay enough that it still exists. Be aware.

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    LendingTree
    Response from LendingTree

    Hi Luke,

    I'm very sorry for your experience and I have passed this along to our team for feedback. The only product that has a hard credit pull is our auto loan product. Also, when loan shopping, credit bureaus consider hard pulls for the same type of loan in a short time period as one credit pull versus multiple. So, if the consumer finds a loan within 30 days, the inquiries won’t affect the FICO Score while the consumer is rate-shopping. Please email me at LendingTreeSocial@LendingTree.com if you have any additional questions.

    Thanks,

    Alyssa

    Verified purchase
    Punctuality & SpeedStaffLoan Process

    Reviewed June 28, 2017

    My loan specialist at OneMain Financial was awesome! I really appreciate his professionalism and integrity. The loan process was simple and fast. I was approved for the amount I needed and I am very grateful for their assistance. Thank you very much for making my experience great! I would recommend this agency and loan specialist to friends and family members.

    Thanks for your vote!
    Verified purchase
    Customer ServicePunctuality & Speed

    Reviewed June 28, 2017

    I was informed on the loan approval on 6/20. I was also informed on the money availability 4 days later. On Monday 6/26 I called them in 3 different occasions. First to inquire on my money. They asked me to go to my account and to check on my bank account. When I tried to sign in it was impossible. I tried to reset my password without luck then I called them again for assistance. They assigned me a new password. I couldn't sign in either so I called them back. I spent a lot of time with them over the phone without any possibility to have access to my account to check on my bank account number.

    At this moment I am without the money in hand, with a monthly payment due on 7/20 to pay a loan that I haven't received yet. I made this loan because I am a teacher working only a ten month out of twelve because that is the way the school system works. This has become a nightmare. What can I do? I checked on my internet connection and everything is working perfectly on my computers. Somebody can do something for me? Thank you!

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    LendingTree
    Response from LendingTree

    Hi Carmen,

    Thank you for reaching out. Was this through a lender you were matched with on LendingTree? Please email me at LendingTreeSocial@LendingTree.com.

    Thanks,

    Alyssa

    Factual basis uncertain
    Verified purchase
    StaffLoan Process

    Reviewed June 28, 2017

    Michael was friendly and helpful. He was down to earth yet professional. I felt more like I was having a conversation than applying for a loan. The outcome though was an completely smooth loan fulfillment. I really enjoyed the proficiency and lightheartedness of Michael's care and consideration during my loan process.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed June 27, 2017

    Looking to get help with home refinancing and be able to do home renovations and improve the looks of our home to maybe improve neighborhood. A nice neighborhood helps property value of a home and the market to sell to maybe re-invest into another property later down the road. I hope that you will be able to help, have heard good things about your company and the way you have helped others with the same situation.

    Thanks for your vote!
    Verified purchase

    Reviewed June 27, 2017

    I would use a $10,000 loan if I get it to make some debt consolidation and to do a little bit of kitchen repairs on my home oh nothing on it. Thank you. This will help me pay off some small bills and tips to do a little fixing up around the house until I can do better maybe some windows. It's enough money left.

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed June 25, 2017

    I didn't get any info. You guys just took my info with no response. Not sure what is going on. I would like an email confirmation please of this site and what I am eligible for so I know what to do or what to expect. I greatly appreciate it. As well info on how to be qualify.

    Thanks for your vote!
    LendingTree
    Response from LendingTree

    Hi Sacha,

    Please email me at LendingTreeSocial@LendingTree.com and I can have somebody from our team reach out to help.

    Thanks,

    Alyssa

    Insufficient response received
    Verified purchase
    Sales & Marketing

    Reviewed June 23, 2017

    Got no help from Lending Tree. All I get is put in another application and no results. If Lending Tree can help why do they keep sending me ads? I don't need a bunch of crap. I need a loan. Contact me when you can actually help with something besides just put in another loan application.

    Thanks for your vote!
    LendingTree
    Response from LendingTree

    Hi Claud,

    Please email me at lendingtreesocial@lendingtree.com and I will have a member of our team reach out!

    Thanks,

    alyssa

    Verified purchase
    Customer ServicePunctuality & SpeedLoan Process

    Reviewed June 22, 2017

    I had a great experience... I applied on Tuesday evening, turned in the requested documents Wednesday afternoon and signed all my loan documents that evening. My loan was funded Thursday and I received my money in my bank account Tuesday morning (2-3 business day)! Fast, flawless and they have awesome customer service.

    Thanks for your vote!
    Customer ServiceSales & MarketingRates

    Reviewed June 22, 2017

    I recently used Lending Tree thinking it would help me research rates for a HELOC. I hesitated to give them my info, but after reading some of the reviews on here and watching the commercials featuring the apparently earnest founder, I decided to trust them. What a mistake that was!!! Within seconds my phone blew up with phone calls from about a dozen different lenders. Some called 3-5 times in a row since I didn't answer and continued calling until almost 10:30 last night. I received texts and emails as well.

    As if that weren't frustrating enough, Lending Tree NEVER provided me with a list of rates or offers from different lenders. They claim they are like travel sites that let you compare hotel prices across sites, but they did nothing of the sort. They gave me NOTHING but a headache. I spent my entire day blocking the approximately 40 phone calls that came in from lenders harassing me.

    I must say it's very hard to believe all the positive reviews, esp those talking about good customer service, when there is no reason to interact with anyone at the company as it's fully automated/online. I can't believe anyone would enjoy being bombarded by pushy salespeople like that. I've blocked all the phone numbers and today they're sending me emails! I've emailed Lending Tree to ask them to take me off every possible list they have me on. I've also unsubscribed from their emails. I'm not confident that they will stop. If not, I will write a follow-up review.

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    LendingTree
    Response from LendingTree

    Hi Christy,

    I sincerely apologize for your experience. And I am very sorry you were not able to get in touch with a member of our team. Please email me at LendingTreeSocial@LendingTree.com and I will be sure you are added to our DNC list and I will pass on your feedback to our team.

    Thank you,

    Alyssa

    Customer ServiceLoan ProcessTransparency

    Reviewed June 21, 2017

    What a dreadful experience! I did not realize my phone number would be given to TONS of crappy mortgage companies and that they would HOUND me for DAYS. If this was mentioned in some kind of small print, I didn't see it. I put it on YOU to make it clear that you would be giving out my phone number to every Tom, Dick and Harry in the mortgage industry. Many calling were using deceptive VoIP local phone numbers and automatic robo-calling. I will NEVER use LendingTree again and will tell everyone I know NOT to use your service.

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    LendingTree
    Response from LendingTree

    Hi Linda,

    I sincerely apologize for your experience. Please email me at LendingTreeSocial@LendingTree.com and I will add you to our DNC list.

    Thank you,

    Alyssa

    Verified purchase
    Customer ServiceLoan Process

    Reviewed June 20, 2017

    I went through Lending Tree to explore refinancing my mortgage. Within 25 minutes of finishing the application my phone starting ringing. In one hour, I received over 65 calls!!! I started blocking the calls. My phone continued to ring nonstop for several hours. This is ridiculous! I had already identified the lender I wanted to consider and it was annoying and a waste of time to hear from all of these lenders. A horrible experience. I will never use Lending Tree again!!!

    Thanks for your vote!
    LendingTree
    Response from LendingTree

    I sincerely apologize for your experience. Please email me at lendingtreesocial@lendingtree.com with the number they are calling and I will have it placed on the DNC list.

    Thank you,

    Alyssa

    Verified purchase
    Punctuality & SpeedRates

    Reviewed June 19, 2017

    I want to pay off some high interest credit cards with a lower interest over a longer period of time. My credit is good and all my payments on all of my accounts have been on time. This will free up cash and improve my credit score putting me in a better financial position.

    Thanks for your vote!
    Verified purchase
    StaffLoan Process

    Reviewed June 18, 2017

    Very easy to apply, very professional and so far I like Lending Tree. Overall a very good and Lasting experience. I would recommend Lending Tree to all my friends and family. They in turn would tell all their friends and family making it at a totally awesome experience for both of us.

    Thanks for your vote!
    Verified purchase
    Punctuality & SpeedStaffLoan Process

    Reviewed June 16, 2017

    I had a great experience, I was able to find a lender from the 3 options I received. It was quick, easy and painless. The lender that I chose was great with contact, my representative was fantastic. I will definitely use Lending Tree again and definitely I will refer my friends to use Lending Tree.

    Thanks for your vote!
    Verified purchase

    Reviewed June 15, 2017

    Your app is not user friendly, I have been trying to submit a loan application for over thirty minutes. I'm trying to buy a Buick encore at Mclarty Buick G.M.C. in North Little Rock Arkansas I have a 2011 Chevrolet H.H.R. to trade in and it's finance through SANTANDER U.S.A.

    Thanks for your vote!
    LendingTree
    Response from LendingTree

    Hi Richard,

    Thank you for your feedback. Please email me at LendingTreeSocial@LendingTree.com with more information on the issues you are experiencing with the app. I'd like to send this to our team to look into ASAP.

    Thanks,

    Alyssa

    Customer Service

    Reviewed June 15, 2017

    Within seconds of hitting Lending Tree's "submit" button, my phone started ringing with solicitations. In 24 hours I received more than 40 calls from different lenders. Admittedly, I naively thought I'd be contacted by email, not contacted directly via phone. On the second day I called Lending Tree to complain about the volume of calls received, where they promptly put me on their "do not call list". They indicated that it might take a day or two to take effect.

    Eight days later, I'm still receiving at least 5 calls per day. In 10 days I've received 75-100 calls. I suspect what I'm experiencing is outlined in the T's & C's I unwittingly accepted. But like most people, I unfortunately didn't read the fine print. My phone must now remain on silent during work hours, and wondering if / when this is going to end. If it doesn't ease up, there is a real risk I will resort to changing my number. I sincerely regret having registered with Lending Tree and have been inconvenienced greatly. I hope that my complaint can save others from having a similar experience.

    Thanks for your vote!
    LendingTree
    Response from LendingTree

    Hi Mark,

    Thank you for reaching out. Please email me at LendingTreeSocial@LendingTree.com with the phone number you used so I can look into this immediately. I sincerely apologize.

    Thank you,

    Alyssa

    Verified purchase
    Customer ServiceLoan ProcessRates

    Reviewed June 14, 2017

    I have bad experiences with the loan. The entrance was very high, 35%. OMG and I do have a very good credit. Have my own house get another loan for only 5% interest. You guys a rip off. Never again. I call to ask to get better entrance. No one help. Never. It was mistake. I should got that stupid loan.

    Thanks for your vote!
    LendingTree
    Response from LendingTree

    Hi Moustafa,

    Thank you for reaching out. While LendingTree helps match you to possible lenders, the loan details are up to the individual lender you choose.

    Thank you,

    Alyssa

    Insufficient response received
    Verified purchase

    Reviewed June 13, 2017

    The application service was easy, waiting to see if they can help me get a loan. I need it badly to get back on my feet and straighten up my credit. I was laid off from my job and it took a while to find another one but I finally did and need help to catch up on my credit card bills, so if you can help me that would be a blessing.

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    Verified purchase
    Loan Process

    Reviewed June 8, 2017

    I felt the experience was pretty good and easy going. This really helped me plan and go on an awesome vacation without having to dip into any of my credit cards and having to pay off years later. Thank you Lending Tree for awesome experience with this. I'm happy that I chose you for my lending needs.

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    Verified purchase
    Customer ServicePunctuality & Speed

    Reviewed June 8, 2017

    Getting an account was simple. I love how I could upload my information via my phone's camera. However I did not like how the site said I would be emailed information to complete my application and emailed approval. As I waited to see what I would need to complete my transaction, I kept waiting for emails to come and they never arrived. I kept checking into the site to see where I stood in my transaction. By continuously searching the site I was able to complete my transaction with ease. Had I waited for emails to come it would have taken much longer.

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    Verified purchase
    Ease of UseRates

    Reviewed June 8, 2017

    Very easy to work with, easy to use and very easy steps to follow and fill out. Easy to talk or computer chat with someone who can help you with filling out the forms. I would highly recommend Lending Tree to friends or family. Their rates are very good and easy to get if you have good credit.

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    LendingTree
    Response from LendingTree

    Hi Tanya - thank you for the review! Please let us know how we could improve so we can earn a 5 star rating next time!

    Thank you,

    Alyssa

    Verified purchase
    StaffLoan ProcessRates

    Reviewed June 6, 2017

    I was very happy with the results. The loan really help me with my financial needs. The people were great, they took their time to work with me to get the best deal! I would use this service again. The entrance rate was a little high but, they worked with me to get a payment that I could afford. It work out. Thank you.

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    Verified purchase
    Staff

    Reviewed June 6, 2017

    I would like to secure an investment and mutual agreement with Lending Tree to obtain a 1,600 dollar loan to cover Dental out-of-pocket. I am with CIGNA MEDICARE ADVANTAGE IN PHOENIX, Arizona. I have explored Unsecured Loan companies in the last month. I would like to communicate further as I am impressed by your presentation. I am retired and work part-time. I have Direct Deposit at Wells Fargo Bank and have Bill Pay Checking, Savings and Visa Credit. My annual income will increase in this year as I am post-graduate level and will pursue my retirement in a career as Music Composer/Consultant. My work history is solid for the reason of listening to my mentor who was in a good foothold with Valley National Bank (at the time) and Arizona Federal Credit Union and invited me to join these institutions. I would welcome an interview with one of your reps... yes, I am impressed by your strategy and financial demeanor. Thank you.

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    Verified purchase
    Loan Process

    Reviewed June 3, 2017

    My Lending Tree experience was great. Easy to follow instructions and requirements. I would highly recommend Lending Tree to any of my family and friends. It was a great experience that I would pass on to anyone I know. I hope to use Lending Tree again in the future.

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    Verified purchase
    Customer ServicePunctuality & Speed

    Reviewed June 2, 2017

    I contacted Lending Tree in order to get a home equity loan. I went with a company called Spring EQ. They contacted me promptly and took my application over the phone. They said that they would close the loan in approx. 2 weeks. Our home is a new build in a golf course community located in Leesburg, FL. Their appraiser said that our home was worth $60,000 less than we paid for it 6 months ago!!! What in the world?

    I sent them a copy of our appraisal that we had received from a local appraiser, which valued our home at $212,000. Their appraisal said that it was only worth $150,000!!! They are still building in our development, so I sent them several recent comps and they told me that their appraiser wouldn't change their appraisal. Even after I pointed out some discrepancies on the appraisal they still would not change it. How in the world could our home lose $60,000 in value in only 6 months time? It was a very bad appraisal and I believe that we should be reimbursed the $185.00 that we had to spend for it!!!

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    LendingTree
    Response from LendingTree

    HI Denise,

    Thank you for reaching out. While LendingTree helps match you to possible lenders, the loan and loan process is up to the individual lender you choose. If you have any additional questions please feel free to reach out to me directly at LendingTreeSocial@LendingTree.com.

    Thank you,

    Alyssa

    Factual basis uncertain
    Customer ServiceOnline & AppStaff

    Reviewed June 2, 2017

    I entered an inquiry on their website and received a phone call very quickly. I was asking for a business loan of $20-$50,000 dollars. I have a very high credit score and no debt. After a short conversation I was assured I had a good chance at a line of credit loan. The next day I was texted with a message saying I had been approved for $40,000. GREAT! Right? Unfortunately no. They called me 30 minutes later to finalize the process at which point I was informed of a "consult fee" of 7.5%. So all I had to do to claim a loan was pay around $3-4,000. I was also told my rate would probably land at around 10%. What a joke. I'll look elsewhere where people actually look at my perfect credit and don't try to charge ridiculous "consult fees".

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    LendingTree
    Response from LendingTree

    Hi Ronnie,

    Thank you for your feedback. Was this a lender you were matched with on our site? Please email me with additional information at LendingTreeSocial@Lendingtree.com

    Thank you,

    Alyssa

    Factual basis uncertain
    Verified purchase
    Customer ServiceLoan Process

    Reviewed June 1, 2017

    Very easy process, had money within a few days! Best way to get a loan these days. :) Stress-free! No dealing with a bunch if phone calls and begging for funding. Only one verification phone call was made and that was it...I would recommend Lending Tree to anyone needing a quick source of financing.

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    Verified purchase
    Punctuality & SpeedStaffLoan Process

    Reviewed May 31, 2017

    Lending Tree was a quick and easy process. They found a solution to fix my need quick. They were very helpful and I would recommend anyone to them that needs help when you can't get it from a local bank due to other issues. I'm glad they worked with me.

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    Verified purchase
    Punctuality & SpeedStaffLoan Process

    Reviewed May 25, 2017

    They were very helpful and helped me through process fast. I would recommend anyone to this website. Thanks for all the help. It's very hard to find a good loaning website. Some things were hard to understand but I finally figured it out. Being a single mom. And looking for a job and having no help isn't fun.

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    Verified purchase
    Staff

    Reviewed May 24, 2017

    I have bad credit in the past. Now I have a great job that I have had for over 3 years that I love. Trying to get my credit better but something came up that I need financial help with. I make good money now but need a little help right now.

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    Verified purchase
    Rates

    Reviewed May 23, 2017

    I'm happy that I was able to find a lender that worked with me and able to meet my needs. My experience with Lending Tree was smooth since Lending Tree connected me with lenders from its network so I could compare and choose the best loan rates, fees, and terms that fit my specific financial situation. I'm glad Lending Tree was there to help me make a smooth transaction.

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    Customer ServicePunctuality & Speed

    Reviewed May 20, 2017

    I went onto Lending Tree for a heloc, my phone blows up with options. Even though I was specific what I was looking for, wasted my time on 4 phone calls that could only do a heloc if they refi my first. With 11 years left at 3.5 I'm not touch my first. I have $1,000,000 in equity. One guy had the balls to say our combined credit score low 700s, would not qualify for a heloc from anyone. Ok jerk I guess I forgot to mention I'm a real estate broker. What a waste of time!

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    LendingTree
    Response from LendingTree

    Hi Lori - I sincerely apologize for your experience. If you could email me at LendingTreeSocial@LendingTree.com with the names of what lenders you spoke with I would be happy to pass this along to our team to look into further.

    Thanks,

    Alyssa

    Verified purchase
    Staff

    Reviewed May 19, 2017

    Very fair and sincere company. I will always recommend this company to anyone I know. This company is always there to help those people who have a bad credit and also those people who are in the financial problems. The company has a good heart to help people in trouble.

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    Customer ServicePunctuality & SpeedStaffLoan ProcessTransparency

    Reviewed May 18, 2017

    One HORRIBLE, uncalled for experience with Lending Tree. It started about 2 weeks ago when I started to receive phone calls from banks on my private and “Do Not Call” cell phone. The banks called during the days, at night on weekends to an amount that had to have passed 100 annoying phone calls. Finally, on 16 May 2017, I had to change my number as I was still receiving calls on that morning. The aggravating thing is I personally called the Charlotte offices and spoke with numerous people to tell them THAT I HAD NOT APPLIED FOR A LOAN.

    That’s right, I would NEVER, ever use Lending Tree for anything let alone to be pestered from banks from all over the USA. I was told that I had applied. They told me my name was Eldon, it is not. One after another of these phone calls would give me a few more tidbits. Finally, a bank in the Midwest told me that this person may have intentionally turned in my number since his listed numbers were not even close to my number. Meaning, they were totally different. Lending Tree did not make one phone call back to this Eldon to verify it was his number. Something so businesslike was totally missed by these “professionals”.

    Now, I’ve lost my phone number of the last 10-15 years. I have no idea how many people I cannot reach who may have held on to that number because it was good for those years. Is it acceptable to get early morning phone calls on Sunday and Monday? You would think that after blocking most of the numbers, they would have cancelled the application but I think I’m giving them too much credit. They are not professional, they are intruders, interlopers and abusers of my rights to privacy.

    One of their banks, called me 14 times in 3 days. That is harassment. That number is (504) 500-8485. That is not located in the New Orleans area but somewhere else. They use local numbers for banks in the Midwest to make it look local. They would have been busted on a 1 800 number so they chose to make it look like a friend has called. 14 times, possibly more since each bank uses local numbers in every state. Are these the people you want to deal with? What happens when you refuse the approval because you’ve found something local? Do they call up every bank and tell them to DO NOT CALL this person. Nope, they then tell you, per the Charlotte people, that it takes 24-48 hours to clear you from the system. How about 10 days or more later and I’m “still in the system”. I have deleted a lot of the spammer bank numbers but still have this one on my cell and possibly on my phone bill.

    Consumer Affairs, if you have a legal team who can tell me that this practice is legitimate, I would like them to explain this to me. I will not speak to any phone answerer at Lending Tree, again. Bring me the regional manager to explain to me his harassment policy but I doubt they have the professionalism required to make amends. I am a retired, disabled Vietnam Veteran and a retired police officer, you tell me after 37 years of service that I should have been put through this hell.

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    LendingTree
    Response from LendingTree

    Hi Edward,

    I am sincerely sorry to hear about your experience with us. When you called us to be added to the DNC list, our staff should of reached out to every lender on your behalf to have you added. Yes, it can take up to a few days for this to be fully in place, but you are correct - you should not have been receiving calls 10+ days later.

    If you are willing, I'd like to bring this up to our teams internally to see what went wrong in our system to be sure this does not happen again. Please feel free to email me any additional details or correspondence you may have and I will look into this right away. You can email me directly at Alyssa.Schaefer@LendingTree.com.

    Again, I am so sorry you have experienced this.

    Thank you,

    Alyssa

    Customer ServiceSales & Marketing

    Reviewed May 18, 2017

    I started my process with Lending Tree on Monday May 15th, I am suppose to go on my honeymoon on Friday. I was approved with a loan and did all the paperwork and sent back by email on Monday, get a call that I needed to go buy iTunes cards to ensure my loan. So, on Tuesday I told them I would do it first thing Wednesday morning. Called back on Wednesday morning with the cards and waited 3 hrs for my loan to be deposited when they said 1 hr.

    I called back and said I never received the money and he was going to check into it. He called back saying the money was taken out of his account and is blocked in the wire because I had to pay to have it unblocked for my state by 2 more iTunes cards. He said give him 15 min and the money will be in my account. Money still not there!! I told him if the money wasn't there by 8 am tomorrow that I was calling and reporting a scam to the police. If I don't go on my honeymoon on Friday because I wasted all my money on stupid iTunes cards I cant use I WILL BE PISSED!!

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    LendingTree
    Response from LendingTree

    Hi Julie,

    Thank you for reaching out - LendingTree does not provide loans - we do, however, match you to possible lenders who may be able to provide you a loan. Were you matched with this lender through our network? Please email me ASAP at LendingTreeSocial@LendingTree.com with more details and who this is so we can look into this as soon as possible.

    Thanks,

    Alyssa

    Verified purchase
    Customer ServiceSales & Marketing

    Reviewed May 17, 2017

    Do not give them your personal information! My phone has been ringing for weeks even after I ask them to stop. I just wanted a quick check of what loan rates are out there. Now my cell phone starts ringing at 7 am. So frustrated by this spam company that sold all my personal information to so many other companies that simply won't stop calling and emailing AND texting!!! Please stop.

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    LendingTree
    Response from LendingTree

    Hi Mattias - Thank you for reaching out and I sincerely apologize for your experience. Please email me at LendingTreeSocial@LendingTree.com and I will be sure you are added to our DNC list.

    Thank you,

    Alyssa

    Verified purchase
    StaffLoan Process

    Reviewed May 15, 2017

    Great experience. I will recommend to my friends of this helpful service. Lending Tree showed me all my available options and assisting me with making the right decision. I love it a lot. Thank you Lending Tree for all of your help and assistance. This process could have been harder without your help.

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    LendingTree Company Information

    Company Name:
    LendingTree
    Company Type:
    Public
    Ticker Symbol:
    TREE
    Year Founded:
    1996
    Address:
    1415 Vantage Park Drive, Ste. 700
    City:
    Charlotte
    State/Province:
    NC
    Postal Code:
    28203
    Country:
    United States
    Website:
    www.lendingtree.com