
Lear Capital Reviews
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About Lear Capital
Lear Capital has been involved in the precious metals industry since 1997, and it's now completed more than $3 billion in transactions. It can help you buy, sell and trade bullion, rare coins and physical gold and silver. It also offers a Price Advantage Guarantee for added transparency.
- In business a relatively long time
- Transparent pricing
- Full-service gold dealer
- 24-hour risk-free purchase guarantee
- Website can be hard to navigate
- Only one depository option
Lear Capital Reviews
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Reviewed Jan. 2, 2017
My first order was 4 Silver Snow Falcon 2016 1.5 oz. coins. Two were for me and two were for a gift. They are beautiful coins and my gift was accepted with as much excitement as I have in beginning my silver collection. Lear Capital is so easy to work with. Will definitely buy again!
Reviewed Jan. 2, 2017
Lear Capital agents were knowledgeable and recommended the best silver product for me to purchase. Order was quickly shipped and received within a reasonable time, given the holiday season. One each of the product had a defect, which Lear Capital quickly handled to my satisfaction.
Reviewed Dec. 31, 2016
I purchased $5000 worth of silver coins. Patrick was great. We had gotten a quote from a competitor and even though your rate was not the same, Patrick was able to match the price. Our shipment was expected in 4-6 weeks but came 4 days later. All in all it was a great experience and we would definitely recommend you to our friends and family.
Reviewed Dec. 30, 2016
I chose Lear Capital to rollover part of my 401k into a self-directed precious metals IRA. Though complicated, Joanne at Lear guided me through the process with a lot of good information, genuine concern for my goals, and a lot of patience. I was happy with the overall outcome.
Reviewed Dec. 29, 2016
This was our first time dealing in gold and silver. We didn't know what to expect. David ** was our account representative and was very thorough in helping us with our decision. We had lots of questions and Mr. ** answered them to our satisfaction.
Reviewed Dec. 29, 2016
I wanted to buy silver American Eagle coins for my sons for Christmas but was concerned whether they would arrive on time. Your customer service was very friendly and helpful and assisted me with information to wire the funds. They said this would give them time to get the coins to me in time. The coins arrived a few days before Christmas and it all worked out. They made a great Christmas presents packaged in wooden hand carved treasure boxes!
Reviewed Dec. 29, 2016
Everything (contact, delivery, condition of product ) was great, however I thought I was getting 2017 silver eagles & was surprised to see I had 2012 silver Eagles. Because this was my first buy in to the metals market, I can live with the misunderstanding. I do like the 2012s. I will be purchasing more in the future. I give it 4.875 stars.
Reviewed Dec. 28, 2016
As a new account member, I was very pleased with their knowledge and more importantly all representatives made me feel as if I was their only customer. They were patient in answering all my questions. This was quite different from another metals trader that I had contacted prior to working with Lear.
Reviewed Dec. 26, 2016
Great experience. Benjamin is friendly and keeps you informed of the status of your order. I would never buy gold or silver from anyone else. My gold arrived promptly and as promised. I am expecting my silver soon.
Reviewed Dec. 26, 2016
Always great experience but I have noticed that the delivery time seems to increase with each order. Used to take 10 days or so when paying by check. Now the order info says can take more than 15+ days to ship.
Reviewed Dec. 26, 2016
I feel like we made a smart investment with buying Silver coins as the dollar bill is shrinking every day in value. I hope to be able to trade our silver up for a profit later on in case we need it in our retirement or leave it for our Grandchildren. The buying process was pleasurable with a Benjamin, a Lear representative. He was very patient and knowledgeable.
Reviewed Dec. 24, 2016
I requested to sell my silver back and on a recorded line and asked to have the money wired into my account. I provided my bank information and instead my funds were mailed to me and did not arrive in time for my mortgage to be processed and will prevent me from closing in a timely time causing me to lose the house.
Reviewed Dec. 20, 2016
I was overall pleased with my purchase of silver Snow Falcon coins. I did get a phone call describing what I had purchased, however I was hoping to get a paper statement with an exact accounting. I'm not sure how others feel about such things but I guess I'm "old school" and like to be able to file something under investments.
Reviewed Dec. 16, 2016
Tony was very helpful for our purchase. Shipment arrived as it was stated. Tracking package was easy thru FedEx. An excellent experience. It was a nice touch to get handwritten thank you from Tony this week. Just amazing that a large corporation would provide this to me. Thank you.
Reviewed Dec. 15, 2016
Our experience with Lear Capital has been nothing but good. Every transactions have been well explained and very understandable. Most of all everything we were told has turned out to be true... we will not be reluctant to recommend Lear Capital to others.
Reviewed Dec. 15, 2016
I was very satisfied with the service I received for Lear Capital. My account representative was very helpful in detailing the purchasing and delivery process. Lev helped me a great deal and notified me every step of the way. I look forward to working with him and Lear Capital in the near future.
Reviewed Dec. 15, 2016
My experience was very good. My many questions were answered and Brian ** was very helpful. I will spread word to people around this area. My research lead me to this company and I was appreciative for the answers to many questions. Thanks.
Reviewed Dec. 14, 2016
I was quite satisfied with the handling of my order and the professionalism of the people I dealt with. Any questions I had were answered promptly. I will do any new business with Lear Capital and would recommend Lear Capital to anyone interested in metals.
Reviewed Dec. 14, 2016
Not sure if this investment will really work or not as I was told by bankers that when the stock market goes up, silver goes down. Not sure as I did not think Trump would be elected as president. So I tried something more secure but now I do not think the stock market will crash as our president is savvy on these matters. I am kind of sorry I bought into the silver program because I cannot get out of it for 5 years.
Reviewed Dec. 14, 2016
Lear Capital processed my order in a timely manner after they sent me an email saying they received the funds for my half ounce gold coin. It took them less than a week to process the order and it took about another two weeks before I got it in the mail. I would absolutely recommend Lear Capital to a friend or relative.
Reviewed Dec. 14, 2016
I just jumped in with both feet wanting to invest my IRA and protect that asset. The Lear Capital website was easy to navigate preliminary view looked good. I called them and it directed me to Dean ** very friendly guy. I felt comfortable talking with him. (I'm a person that is very cautious when doing things over the phone with money issues.) Dean did a great job of calming my concerns down. The only thing I personally concerned about is the invoicing part of the IRA set up cost and details are still not in my hands (What, Where, Who), a detailed invoice. I started a month ago and still no invoice.
Reviewed Dec. 12, 2016
Quick and easy ordering, friendly staff. Five stars! Will definitely order again through this company. Appreciated the follow up call to make sure everything went well also. Makes it simple for the average investor to buy precious metals.
Reviewed Dec. 8, 2016
My working relationship with Lear Capital has been very friendly yet professional; individually personable yet with a strong knowledgeable depth as a company. Always willing to help with great follow-through. Each person I have been in contact with has been friendly and anxious to help... a real pleasure.
Reviewed Dec. 8, 2016
I have had two orders from LEAR and have appreciated every facet of my experience(s). Being an 86 year old widow I am "doubly" cautious with how I take care of myself, physically, spiritually and financially! Bryan ** as my, or "your" representative, has always been a great help in my "decision making". His "not being in a hurry" creates confidence... I felt like... "I was always being HEARD..."
Reviewed Dec. 2, 2016
American eagle gold coin - I was well satisfied with the customer service and the shipment of my purchase. I look forward to ordering again with this wonderful company. However I didn't receive my free $500 coin that they advertise on TV.
Reviewed Dec. 2, 2016
Our purchase arrived on 5/10/16. As of this date, other than the courtesy call shortly after the arrival of the silver, we have not had any correspondence from Lear Capital of any kind. I've been in the customer service business for over 30 years. Maybe over-reacting. I thought the $13,000 purchase would at least place us on an email / newsletter / price of silver report, etc. Guess not. I just called your 800 # and told due to call volume from potential customers, I (existing customer) would have to wait for a return call. You asked. I'm telling you, "how you did."
Reviewed Dec. 2, 2016
Everything went well with my order except they were supposed to deposit my 20 coins in parentheses bonus into my account instead they send them to me. Outside of that I was pretty happy with everything.
Reviewed Dec. 1, 2016
Gold order - I was pleased with the service and answers to my questions. I thought the processing of my order was prompt and the delivery of the order was exactly as I was told it would be. Thank you for the good service.
Reviewed Dec. 1, 2016
I am a senior citizen and this is my first order from Lear Capital. After seeing your commercial on TV, I decided to add to my small inventory of silver coins. I am very pleased with all aspects of my order. I intend to place further small orders in the future.
Reviewed Nov. 30, 2016
I am a first time gold/silver customer and was very pleased with the detailed, patient and courteous attention Derek ** gave to my inquiry, order and follow up. I was also impressed with the customer service follow up from your team. As a Washington lawyer with many years at the top of national law firms I recognize and appreciate professionalism when I see it. You have it.
Reviewed Nov. 28, 2016
This is the third time that I have ordered from Lear Capital. I continue to come back because of how easy they make it to find and purchase the coins I want. Their website is very user friendly. I also continue to come back to them because they don't bombard your inbox with trash. I receive only a few emails most of which I find interesting and worthwhile. I will continue to buy from Lear and have already recommended them to friends.
Reviewed Nov. 28, 2016
We set up to have the metals sent to our business address so that we would ensure that somebody was there to sign for the shipment. The idea being that somebody would have to sign for each shipment. However, the local FedEx shipment center sent them through the local post office so no signature was required at the final destination. We just had to pick the packages up at the package window at the post office. I suspect that nobody at Lear Capital has any idea how FedEx actually handles their business at remote locations. The conveyance was definitely not as secure as I had expected it would be. That said, we received all of the product in good condition and the proper amount per the shipping documents.
Reviewed Nov. 27, 2016
For the second time this year, Jody and her staff have did an excellent job handling my most recent transaction. It is a pleasure to do business with Jody. She keeps me informed and always is cheerful and full of good advice.
Reviewed Nov. 25, 2016
My purchase went smoothly as has a subsequent withdrawal against it. I did not give this 5 stars due to my fault. I invested in Silver about three days before the Brexit vote and I lost 15% at once, however it recovered as Tom said it likely would. Then Trump was elected and silver is down again. Few people saw these events coming.
This is the day after Thanksgiving and I likely will need to withdraw much of my investment early (for the down payment of a reverse mortgage) and because I suspect that improving prognostications for our economy now likely will also lose me another 5% before the end of the year, when I had planned to use the money when the loan closes, anyway. Long-term conditions have changed little and so what I have left will remain where it is and will grow next year as we confront our larger economic problems both at home and abroad. Today I am thankful because that short-haired, angry person, Elizabeth **, is no longer teaching our young and that I am not married to her.
Reviewed Nov. 25, 2016
The coins are exquisite! My husband is retired army, and he loves them. The only thing we DID not like was the "popcorn". Just kidding. He has type 1 diabetes, and he recently lost his wonderful mother, it was like a kid at Christmas! When we have the funds, he would love to get some gold. It took his mind off his problems, a great thing!
Reviewed Nov. 23, 2016
As with most people out there. I was very apprehensive to reinvest a portion of my retirement that I felt was doing fine. However I have ALWAYS wanted to invest in precious metals. The staff at Lear was VERY helpful and reassuring and gave me confidence that I was joining not only a VERY reputable company, but the best option too, LEAR ROCKS.
Reviewed Nov. 22, 2016
My experience with Lear Capital was extremely professional and informative. They answered my questions and concerns and help me with suggestion with what I was trying to accomplish. Thanks for everything Jack.
Reviewed Nov. 22, 2016
It was a hard decision to trust someone over the Internet these days with all the thieves out there. I was happy to see there was no pressure to go with them. I had to take time to check them out, to make sure my retirement was going to be safe. They was respectful of the way I was feeling about the deal.
Reviewed Nov. 19, 2016
Ethan ** was very helpful to me. This was my first time at buying gold or silver. I had read a book from Stansberry Research so knew that the Silver types he was suggesting were great. He kept within my budget which was very important. The economy has taken a hit the last 8 years. I am very happy with the decision to use Lear Capital. I have been watching the commercials for the different companies selling gold and silver and they were my first pick. Also, I feel relieved to have some silver in my possession. It was a win-win situation. Thank you.
Reviewed Nov. 17, 2016
My experience was very good. Kelly ** was very helpful and proceeded efficiently and quickly. She was very patient and explained the many possibilities available with Lear Capital. I am very pleased with the purchase and I will definitely recommend Lear Capital to my friends with confidence that their experience will be just as pleasant.
Reviewed Nov. 16, 2016
We were told that we would receive a phone call at the time of shipping since we were heading to Yuma, AZ for the winter. We did not receive a phone call, and thankfully our daughter had stopped by our house when Federal Express stopped by. She called us and we told her to sign for the delivery. This could have been a very bad experience.
Reviewed Nov. 14, 2016
I have ordered from Bruce ** before and was as pleased with my recent order as I was with my previous order. He was professional in his advice and provided answers to my questions. The quality of the gold American Eagle was exceptional. I'd recommend Lear Capital to other potential buyers.
Reviewed Nov. 14, 2016
My experience with Cal at Lear Capital was stellar. I had contacted several other companies as well to see who would be a good fit for me, and all the others tried to "sell" me on what they had to offer, not listening to me and what I was asking for. Cal ** was the exception. From our very first conversation he listened and recognized that I understood what he was talking about, and allowed me to ask the questions I needed to ask, without condescension and with a good deal of humor, and honoring me and what I already knew. It was a refreshing change from being "talked at." From my time speaking with him I began to understand more about bullion coins (as my experience is in numismatic quality coins) and helped me find the perfect balance in owning both. I love talking to Cal and will always go to him for advice, and if I want to buy more or sell some of my coins. REALLY GREAT EXPERIENCE!
Reviewed Nov. 11, 2016
We called regarding changing our IRA over to silver. We were answered immediately and all our questions and concerns were met with extraordinarily insightful, professional and helpful information. In no time at all we were able to make a decision and make the transfer with little effort on our part. This company is first rate and we are more than pleased with the outcome.
Reviewed Nov. 10, 2016
I purchased silver and gold through an IRA with Lear Capital. I sent them $300,000. The recorded line clearly tells me I purchased $299,000 worth of silver and gold. I figured the money difference was what their fee was. They sent me NOTHING in paperwork - no transaction details, nothing. Seven months go by and I realize I've gotten nothing from them or the repository that was supposedly holding the silver and gold, so I ask for an online log-in. When I get logged in, I see my account is down $110,000, but silver and gold have gone up since the day I purchased. When I demanded an answer as to where my money was, one agent told me I had a 25% fee but another confirmed it was actually 33%. That was the FIRST TIME I had heard of this in any respect.
Their shipping confirmation language is couched in terms that are hard to understand and do not clearly tell you what your fee is - uses the word "spread" and says this "spread" is between 5% and 33%. Not a word about a FEE or COMMISSION. Their recorded conversation is the same way - they tell you all you need to do is agree to the terms and your account will be set up. The terms of me purchasing $299,000 worth of silver and gold seemed fair - NOT that I actually got $200,000 worth and they STOLE $100,000 of my money. They didn't spend fifteen minutes total talking to me. They put NOTHING in writing and just manipulate and deceive on their phone calls. These people are CROOKS. If I could give them a minus 10, I would!
Reviewed Nov. 10, 2016
I have been very happy with all of my dealings with Lear Capital and Terry **. He answered all of my questions and concerns about the precious metals market. I was kept up to date with calls and emails throughout the purchasing, shipping and receiving procedures.
Reviewed Nov. 10, 2016
Pierre ** was an excellent account representative. He patiently answered many questions that I asked. He was efficient and explained all that I needed to know. He is a top notch asset to Lear Capital. This was my first venture in the purchase of precious metals and Pierre ** was a great help!
Reviewed Nov. 10, 2016
I asked that my order be shipped after Nov. 1, 2016 because I was out of state but it arrived while I was gone, and a person who was by my house signed for it. It happened that the person who signed for it was somebody I knew and they returned the package to me, but it could have been anyone. This upset me and I am leery of ordering from you again.
Reviewed Nov. 9, 2016
I placed an order for $8,000.00 in gold coins. I received good information and assistance from Lear Capital. They placed the order in a timely fashion and I received the gold in a very short time. I was pleased with the customer service. I will purchase more gold from Lear Capital in the future.
Reviewed Nov. 8, 2016
I've enjoyed the low key manner which Lear Capital has dealt with my purchase of silver. All of my conversations with Lear representatives have been smooth and not pushy where my questions have been answered easily.
Reviewed Nov. 7, 2016
1 oz Gold American Eagle - I've ordered several times from Lear Capital and never had an issue. I'm very pleased with the easy user friendly process. Fast payment processing, fast delivery, and great protective packaging. I won't buy anywhere but Lear Capital.
Reviewed Nov. 7, 2016
Initial response and follow up until the final delivery of order was very good. However, after receiving the order, I had some questions and placed a call to my contact person, left message but did not get a return call. This happened twice.
Conny, we've attempted to call you several times but we have not made contact. I've noted your account and I see that your order was resolved and delivered accordingly. Your rep was on FML, but did receive your VM and has attempted to get a hold of you. If we can do anything else, please contact us direct at marketing@learcapital.com. Thank you.
Reviewed Nov. 7, 2016
Overall great service. From going online and ordering which was made simple and clear. To the tracking of the delivery of products. The only thing I didn't like was the wire transfer that was needed. I do not like mailing money through the mail so I was forced to wire the money. I was charged an additional $30 from my bank to complete the transfer. Besides that, once again great service and I look to continue with my investments with Lear going forward.
Reviewed Nov. 3, 2016
My experience with Lear Capital and Daniel ** was excellent. Informative and decisive. I would highly recommend your services to my closest friends. Very professional transactions with courteous and knowledgeable advice on my investments.
Reviewed Nov. 2, 2016
Lear Capital, Inc. has been of the utmost professionalism. Richmond ** worked with me and from the first phone call. It was one day until I received my packet in the mail. Then, only two weeks (including shipping time) until I had all business completed and my purchased metals in hand! I felt very comfortable and secure; I will recommend! Much thanks to Lear Capital!
Reviewed Nov. 2, 2016
I purchased from Lear after first buying from another company. I wish I had started with Lear. I have purchased from them twice now and each experience has been flawless.
Reviewed Nov. 1, 2016
Their attention to my inquiries were fast and assuring. I live in a U.S. Territory and although my island wasn't in the drop down menu, they gave me the assurance that I can be serviced. I will continue to place orders with them to diversify my investments.
Reviewed Oct. 31, 2016
Everything was presented fair and accurate - no problems with anything at all. I have been involved in multiple businesses all of my life. Explanation of details wasn't a great concern to me. Both Andrew and Terry are excellent!
Reviewed Oct. 31, 2016
Do NOT do business with these people. Worst business practices in this space. I should have known better. I hope someone reads and learns from this review. A gentleman named Vincent ** duped me to buy 1/4 Gold Snow Falcons for $424.00, when spot was $1150.00. I called them to say I want to get in cash. And, here spot sits at $1275.00, and they wanted me to sell my Falcons for $317.00. I should have stuck with my guy and bought the eagles. I know better. I've been buying and selling for 7 years, but got duped by this guy explaining how these will go up in value. Very deceitful to say the least. Stay away from this company. I'm sure there are better ones to work with.
Reviewed Oct. 31, 2016
Richmond ** was very professional and did everything I expected and everything he said he would. I recommended him to a friend who also purchased from Lear. Between my friend and I we purchased about $60K.
Reviewed Oct. 28, 2016
Working with Daniel **, I felt very comfortable with the transaction. I received sound advice in determining what type of investment I would proceed with. This was my second purchase, feeling quite confident in my relationship with Lear Capital. When initiating my purchase, I had to leave a voicemail msg where Mr. ** quickly returned my call and the transaction completed within a half hour.
Reviewed Oct. 27, 2016
My first order was a small order and went without a hitch. The second order was much larger and went well. There were some logistic glitches but were handled well. My third order is in the process currently; so far, so good. I am hoping it goes as well as the others.
Reviewed Oct. 26, 2016
Richmond ** made our silver purchase very easy. He walked us through the process step by step and made the experience very pleasant. He is great to answer any questions that a novice like me has. We will be lifelong customers of Lear Capital!
Reviewed Oct. 25, 2016
The customer service at Lear Capital is exceptional. They are knowledgeable and able to answer questions. They follow through with orders and keep the customer notified of the process. I'm happy to be a client.
Reviewed Oct. 25, 2016
I am very pleased with my first experience with Lear Capital. The account rep was very knowledgeable and available to answer any of my questions. The order was accurate and coins were of outstanding quality. I will definitely order from them again.
Reviewed Oct. 25, 2016
Craig's was very helpful and I was very satisfied with the entire purchasing process. I wish I had moved earlier, when he suggested, and I would have saved a great deal of money. The price of silver rose as he had anticipated. Craig followed up and kept me informed on the process and tracked the order. I expect to do business with Lear Capital in the future.
Reviewed Oct. 22, 2016
I choose silver to invest in because its use in mfg. + Other industrial use! Derek was very helpful in assisting me choose the correct amount of silver & I am pleased with my investment with Lear Capital!
Reviewed Oct. 21, 2016
I was referred to Lear Capital by a friend when I expressed a desire to purchase some precious metals. I worked with Tom **, a senior account representative, at LEAR Capital and was very pleased with every step of the process. Tom patiently educated me about the best approach to take and the values of different precious metals in which I expressed an interest. Everything was shipped on time and as promised. Overall, it was a very satisfying experience and I would happily refer any friend to Tom and Lear Capital in the future.
Reviewed Oct. 19, 2016
I had a very satisfactory experience with Lear in my silver purchase. The purchase was easy, and the silver arrived in a very timely manner. I would be most willing to deal with them again. In fact, I intend to.
Reviewed Oct. 18, 2016
I had a good experience with Lear capital. John ** was very helpful in selecting product and was very diligent in notifying me on the status of order(s). I will use Lear Capital in future metals purchases.
Reviewed Oct. 14, 2016
This is my first experience with precious metals. It was to convert my thrift plan to precious metal. Dimitri and Mike explained everything in order for the transaction go smooth and see that I had some knowledge about precious metals.
Reviewed Oct. 13, 2016
As Administrative Assistant to an investor, it is always a pleasure to work with the staff at Lear Capital. We have been treated with absolute respect, dignity and courtesy regardless of our concerns. Lear takes time to inform and educate their clients so as each decision made by the client is truly an informed transaction. We have previously worked with a handful of other investment houses lacking the skills and concern we receive from Lear Capital. We have happily cultivated both a business and friendship with those we have worked with. Lear Capital is to be commended and recommended for their professionalism and standards. I have recommended Lear to many others and will not hesitate in the future.
Reviewed Oct. 12, 2016
Overall the experience was very good. The only exceptions were very inaccurate processing estimates: the time clear my check, the time estimate to ship, and the delivery (transit) time all were very different from what I was lead to believe. I will certainly do business with Lear Capital in the future.
Reviewed Oct. 11, 2016
I enjoyed the order visit with Dana. This is all new to me and the wife. We converted a part of our savings to silver and gold. We are afraid of bank closure due to the huge debit. Dana helped us out. To save our savings. Thank You Dana.
Reviewed Oct. 11, 2016
I will order again. The experience was a pleasant one that worked well for me. Being able to complete the entire transaction electronically is very important to me. The process is always just as expected with no surprises. If anyone should ever asks about a recommendation for a broker of precious metals, I would submit Lear.
Reviewed Oct. 10, 2016
Pat was very helpful. Felt like talking to a friend. The entire team we dealt with were very knowledgeable and professional. Callbacks were very timely with complete answers. The process was simplified by the timely help, step by step, when it came to filling out transfer forms. It was very obvious that the person helping us was familiar was the process, not only at their end, but at our end, also. Overall, a very pleasant experience.
Reviewed Oct. 5, 2016
I was very happy with my purchase from the information inquiry, the timely delivery of the information requested, to the order, and timely delivery of the order. (Unfortunately silver is down in price right now.) I will recommend Lear Capital to my friends.
Reviewed Oct. 5, 2016
My experience with Lear Capital and Tom ** was wonderful. Tom was very patient with me. He was willing to wait while I found out important information about what I needed from this purchase. He was also very friendly and kind and continued to be that way through the whole time he was working with me.
Reviewed Oct. 5, 2016
I am very pleased with the order of coins I purchased. The gentleman I placed my order with seemed to go out of his way to make sure I understood all my options. He was very knowledgeable which gave me peace of mind. The coins were outstanding. I will return when it's time to purchase more.
Reviewed Oct. 5, 2016
Gary, I am presently out of the country so I do not have my order number. But I can truly say that you were most helpful and the entire experience with Lear Capital was first Class. As McArthur said, "I shall return".
Reviewed Oct. 4, 2016
I have dealt with Lear previously and had an outstanding transaction with them. So, I decided to once again reach out to Lear for my purchases of precious metals. I dealt with Terry who was just super. I am very satisfied with my purchases and feel very comfortable with my purchases. I will recommend Lear to my friends!
Reviewed Oct. 3, 2016
This was the Third or fourth time I have purchased from Lear, and they make it easy to do business with them. The person I worked with was very helpful and gave me the options I needed.
Reviewed Oct. 2, 2016
I'm pretty satisfied with the overall experience. The conversations with Charlie were informative and confidence inspiring. If there is anything of concern since I made the purchase, it'd have to be a close to 30% charge for the service. I realize that to stay in business, you must make a profit, but the amount seems a little excessive. That is not going to make me scratch you off my list, however. I'm presently thinking about how to liquidate my 401K and still maintain most of what I have saved.
Reviewed Sept. 27, 2016
I order silver coins several times a year. Always an easy process with great communication from start to finish of the ordering process. I will buy more in the future from Lear Capital. Also I have recommended Lear to several friends with their precious metal needs. Thank you for your continued great service.
Reviewed Sept. 27, 2016
Snow Falcon purchase - Mr Peter ** was very helpful and patient in helping me. As a novice, I needed a lot of help. I would certainly call on him again and on Lear Capital whenever I plan another investment... Everything went very smoothly just as he said they would. Thanks!
Reviewed Sept. 26, 2016
This was not my first purchase with Lear, but was equally excellent in the care with which Craig ** answered my questions, processed my order, and made sure everything went as planned. Lear Capital is an outstanding company with thoroughly professional account executives and world-class customer service.
Reviewed Sept. 26, 2016
I believe your employee called it a "Bait and Switch". We discussed the spread and I believed that we had agreed on 2 to 3 percent for gold bars. Another employee called and started with another term that I believed meant spread at about 7 percent. I mentioned that we had agreed to 2 to 3 percent. He then told me that it would be 3.68 percent. Then he launched into recorded verbal contract. I had never realized it would be verbal business contract. In fact the first employee and I had discussed me signing the invoice and I thought that it would be a written contract with the signed terms and conditions that I had earlier signed and returned and the signed invoice. That does not seem to be the way it turned out and I never would have agreed to verbal contract of business transaction of this size.
I then mentioned that that part of the funds that were paid earlier indicated that a Minimum Required Distribution for 2016 of $13,336.70 was included and I would like to receive that in coins. Then everything went very sour. He quoted some prices that were not even reasonable. I kept telling him that the MRD was not part of gold bars agreement but I'm not sure if he understood. I am not sure if I have some coins coming or if they have gone to depository. The prices he gave me for coins seem very high and unreasonable. I would like to receive the money for the MRD and not the coins. I think I can get a better deal on the coins. I am very uncomfortable with the whole process and would never have agreed to a verbal contract. I would still like to get an authorized individual to sign the invoice with me, along with the other documents that I signed as the contract.
Reviewed Sept. 26, 2016
I was fortunate to be connected to William ** on my first call to Lear. During that call and subsequent calls he has always been very generous with his time and counsel. I have confidence in his recommendations.
Reviewed Sept. 21, 2016
My wife and I are very pleased to deal with Joanne. She is patient and explains things very well. She tells us both sides of the story and doesn't try to sell us something we don't want. We plan on a doing a lot more business with her. Thank you very much.
Reviewed Sept. 21, 2016
Alex who is my advisor for Lear Capital has been very good on providing great service and important information to help me made a sound decision on purchasing precious metals. I would highly recommend Alex to my friends.
Reviewed Sept. 21, 2016
Treated very well by a good salesman. I feel gold and silver are important to have as our paper money is in bad shape, mainly because of excess government spending and debt not backed up by real money. We need to go back to the gold standard.
Reviewed Sept. 21, 2016
I was very satisfied in dealing with Cal **. He was very professional and helpful, and I would deal with him in the future, as well as recommend him to my friends that were in the market for gold or silver. My only concern in my experience with Lear Capital, was the delivery. I received my tracking number and everything, however, FedEx said they would deliver my item on Friday sometime before 8 P.M. Now, I realize that they had to have a signature for the delivery, but I wasted an entire day waiting for them. The delivery came at 5 P.M. Most companies that I deal with at least make it a morning or afternoon block. If I were still working and had to take an entire day off and then the delivery didn't come until the end of the workday, I would be very perturbed. Now, I seriously doubt that anything will come of this complaint, but keep in mind, you asked for my opinion and you got it!!!
Reviewed Sept. 17, 2016
On August 16, 2006, I purchased 17 one ounce gold American Eagles from Lear Capital. My account representative was Tom **. This was after initially contacting him several weeks earlier and was accompanied by several telephone conversations. I had only purchased gold coins once before and that was back in 2010. Throughout this process everything went well, but I just couldn't "pull the trigger" so to speak. During this time Tom did not put any pressure on me. I saw him as a consultant for an area that I did not have much expertise. Throughout this process he answered all of my questions, plus I gained a significant amount of knowledge about gold as well as silver (which we also discussed). In the end, I chose to make my purchase with Tom. The whole experience was pleasant and extremely professional. I would do it all over again. As well, I would not hesitate to recommend Lear Capital and Tom in the future.
Reviewed Sept. 16, 2016
Cindy and I had a wonderful experience with Lear Capital! Charlie and the rest of his team went above and beyond with their customer service. Charlie was especially helpful in educating us regarding precious metals. We cannot thank him enough for all his help.
Reviewed Sept. 14, 2016
At the time I ordered from Lear I purchase items from 2 other companies in a test run for service and quality. I got the shipment from Lear first, a week or so later, the shipment from # 2 and as of today, I am still waiting on the 3rd order. As of this date, Pierre has been good to work with and I liked his communication on my account.
Reviewed Sept. 10, 2016
I am extremely disappointed in Lear Capital. In my 60's as a new silver buyer I expected truth and transparency. Instead I got sold what was going to make my agent and Lear Capital the most profit. Arctic Silver Fox coins. 300 hundred of them. $46 each. Today I found them at $33. With spot near $20 and not being privy on how to sell it I think I'm going to lose on this deal. I wanted silver as part of my portfolio but I have to believe I was better off buying 1 ounce Maple Leafs. $ signs by Lear got me here. Be very careful what you buy. This is very disheartening. Sad really. Sorry I don't have order number. My email and phone are on file with ConsumerAffairs. Don't believe I would get a reply anyway.
Reviewed Sept. 9, 2016
Very bad experience. I have notes of what I was buying and a confirmation email from Lear Capital of gold and silver that I was buying. They did not send the correct amount silver to the depository. Email confirmation stated I was to receive 489 oz of silver falcon coins in 1 1/2 oz coins. They only sent 300 oz. I am having a hard time getting matter resolved.
Updated review: Jan. 14, 2017
Lear has resolved my complaint and was very concerned about my being upset and have eased my concerns.
Original Review: Sept. 9, 2016
I knew nothing about buying precious metals. In December 2015 I went with Lear Capital thinking that they were fairly big and reputable company. I bought some $0.50 Franklin halves and I was overcharged $15,000 for them compared to several other places that months later I did complete research and I had overlooked at the initial purchase. I guess it's my fault for not understanding how the system works but I relied on my account manager to give me a fair deal and not to be taken.
Reviewed Sept. 7, 2016
Always enjoyed doing business with Lear Capital. Dino has always been helpful and takes the time to explain what I don't understand. I trust him and thank him for his expertise and the smooth way each transaction has been handled.
Reviewed Sept. 7, 2016
The only thing I have anything to say about is I don't recall anyone telling me what you charge as a commission until after the purchase was completed. I would not have invested through you had I known.
Thank you for your review. We provide this information on your invoice as well as during your voice recorded confirmation call.
Reviewed Sept. 5, 2016
After my experience working with Michael, I would highly recommend him to my family and friends. He took time to explain and answer all my questions and concerns. He promptly returned my calls, friendly and very respectful. If I decide to invest again in precious metal I definitely would use Michael.
Reviewed Sept. 3, 2016
Peter has always been helpful, honest, informative & respectful. I was going to order gold & he suggested silver as the better option. Upon looking into the matter, he was correct. I appreciate his expertise & always enjoy doing business with him.
Reviewed Sept. 1, 2016
My two recent orders went exactly has I had been told they would. Only time will tell if I had made a wise investment and/or if I paid a fair and reasonable price for the products I purchased. I did feel the representative (Ped **) was being honest and above board with me. If and/or when I have another opportunity to purchase precious metals, I will definitely give Lear Capital another opportunity.
Reviewed Sept. 1, 2016
All I can say is Wow! From start to finish the process of rolling over an IRA Into gold and silver bullion was a breeze. I thought it would be a lot of trouble and admittedly I had some anxiety at first because of the "trust" issue but I knew that I needed to make the move and you guys made it so easy. Thanks very much!
Reviewed Aug. 29, 2016
Bryan ** was excellent. He made my first purchase experience easy. Processed order quickly and delivered before my business trip.
Reviewed Aug. 26, 2016
I have had excellent service results from Lear in all of my dealings thus far. Orders have been taken correctly, shipment has been made on a timely manner and the order received in excellent condition. On some occasions I have had to wait a short while on the phone but my Account Representative has always been prompt to return my call when necessary.
Reviewed Aug. 24, 2016
Lear's agent, Richmond ** was very knowledgeable and took ample time to explain the details concerning investment in and the purchase of precious metals. After the purchase was made he followed up with telephone calls to ascertain its delivery and my satisfaction with the results. I would highly recommend him to family and friends that may consider investment in precious metals.
Reviewed Aug. 24, 2016
90% half dollars - I was given guidance on adding the smaller coins to my portfolio. It was a very good idea.
Reviewed Aug. 23, 2016
I was very satisfied with the service from Richmond ** and would highly recommend him to others.
Reviewed Aug. 23, 2016
Cal ** is a pleasure to do business with. There are many other companies I used to make similar purchases through, but because of Cal's attention to detail and timely support I purchase my metals exclusively through LEAR.
Reviewed Aug. 22, 2016
Handling of the account was smooth and professional. I am satisfied, with no complaint. I am looking forward to my next purchase.
Reviewed Aug. 22, 2016
Everything was as expected. Thanks to all involved.
Reviewed Aug. 21, 2016
I have always been well satisfied with Lear Capital. In this transaction, I was surprised that the silver eagles were valued at $25.45 when the price for an ounce of silver was about $6 less.
Reviewed Aug. 19, 2016
All was according to promises made. Experience very favorable. No complaints whatsoever. Thank you for excellent service.
Reviewed Aug. 18, 2016
I am happy with the coins I ordered. It took longer than most others, and then after I emailed them asking where my order was. I told them NOT to have any of their Agents contact me. If I want something they have, I will be back. If they bug me with sales all the time, I won't.
Reviewed Aug. 18, 2016
Ted ** is a top rate rep in my opinion. Had lots of questions he answered very professionally.
Reviewed Aug. 18, 2016
I saw the TV ads and got online to check out Lear and a few other options for Gold/Silver IRA's. Made a few phone calls and finally ended up speaking with Pierre **. My plan of transferring a IRA from a stock fund into Silver was explained to me and that complete operation was simple and flawless. Then came deciding what precious metal I wanted to invest in.
I had already decided in my own mind that I was interested in silver and after discussing all options it was basically left to me to decide. I believe that Pierre verified all my reasons behind why with the amount I was investing I was leaning toward only silver. (Either he is a "typical" salesman that believes that the customer is always right, or my thought process was correct and he honestly verified my decision). This I do know. He agreed and then he gave me my options of what type of silver to invest in. With his explanations and guidance I believe I made the best choice in what I selected.
When you go from a "stock based" mutual fund into a precious metal investment you will pay for what you purchase. In other words that amount you invest will show up on your new statement minus those costs. My theory was that you have to spend money to either make money or to protect your money by buying a physical asset rather than paper. The option of storing my silver in a secure facility run by BRINKS rather than taking delivery at this time, being it is still held by me as a IRA, was also all handled by LEAR. Hopefully the silver market will continue to rise over the next years and that within those years I will re-coup the cost involved in the buying and storage of the silver. I hope that it will be a number of years before I will need to sell or cash out of the silver market. But if our paper monetary system should fail I want to believe that physical attributes such as silver and gold will hold or increase in their values.
The process will take a couple of weeks to complete. However it was all handled professionally and some costs were handled by LEAR and other cost were deducted straight from my IRA funds so there was no actual "out of pocket" costs. If you are interested in getting involved with something that you have been seeing and hearing a lot about in the news and papers Gold & Silver investing I suggest you do your homework and definitely give LEAR, or Pierre, the opportunity to explain the procedures to you. I will also add that from my first phone call there was never any high pressure sales pitch given to me which I can also say was not the practice of other companies I spoke with. (The reason I gave LEAR 4 stars is because I believe that there is ALWAYS room for improvement, better deals, offers, etc. for all of us to strive for but as for me I was Happy with the experience.)
Reviewed Aug. 17, 2016
I contacted Lear Capital through your website and was immediately called by one of your account managers, Richard **. Richard took me through the process to acquire silver and the many options for silver that Lear offers. After several conversations, I decided on Franklin silver half dollars as the most economical first purchase. Richard agreed that it was a good purchase option for my personal goals and provided the quote and paperwork to complete the transaction. Richard was very responsive and knowledgeable, and followed up with multiple phone calls and emails. Everything worked as he stated it would and the coins are now in my safe at home. I do plan future purchases and I would recommend Lear to anyone interested in purchasing fine metals.
Reviewed Aug. 17, 2016
My account rep. the last two times was Bryan **. He is an awesome person and a pleasure to deal with and his fees are very reasonable. My first acct. rep. was Robert ** and he saved me a bundle because I was going to use another company and he suggested I check their reviews and fees. They would have really over charged me. Robert saved me from the excessive fees, answered all my questions and was very helpful. Thank you Lear Capital. I have told others about my great service.
Reviewed Aug. 16, 2016
I am very pleased with the service I am receiving from Derrick at Lear Capital for the purchase of precious metals. He recognizes that I have just begun to purchase gold and silver and has been very helpful and as thorough as possible in assisting me. He has makes every attempt to understand my desires and where I am positioned at this time regarding asset transitioning. He answers my questions without judgement and explains as completely as possible any query that I may present to him. We are in the midst of returning one portion of my last order so that I may invest in other precious metals through Lear Capital. He has made this process as painless as possible.
Reviewed Aug. 14, 2016
My experience with Lear was very very good, even though there was a slight problem with their delivery service (FedEx) in having me wait around my home all day and night, but failed to show up! Lear rep. (Jody **) did a superb job of tracking and keep me informed about what was happening! She made numerous calls to assure me that this was unacceptable and filed a complaint against FedEx! With the exception of this incident, I am completely satisfied with my transaction, and especially with the immediate response and actions taken by Ms. Jody **. The success of a company I believe is the attention they place on Good Customer Relations, which I rate them as outstanding!
Reviewed Aug. 13, 2016
The people I talked to were knowledgeable and thoughtful. The transaction was pleasant and easy. The experience was exactly as it should have been - smooth and timely.
Reviewed Aug. 12, 2016
Very good explanation of what my account does and informs me of every detail I need to know. Answers all questions I have and those that arise during our conversations. Very personable and great to deal with.
Reviewed Aug. 11, 2016
We have never bought metals before and were curious about silver. Raad was able to walk me through the info and was very helpful in my understanding of what this involved in investing in silver. We placed an order and are very pleased with what we received. We are pleased with our decision to invest in silver. Thanks to Raad.
Reviewed Aug. 11, 2016
I am a new customer and have been talking with Dana & Denise. Both have been very professional. Dana has been explaining the market. He has a believable persona. I TOLD HIM "TIME WILL TELL??"
Reviewed Aug. 10, 2016
It was a good experience. The broker was informed and answered all questions and provided quick response with everything needed to invest.
Reviewed Aug. 10, 2016
My account Rep is Ped **. I was interested in metals as an investment and the persistence of Ped was instrumental in making that happen. His knowledge and sense of humor was very important to me. I just hope that I asked the right questions.
Reviewed Aug. 10, 2016
I contacted Lear to get information on silver coins. Bryan ** was very informative and sincere. He kept me informed regularly by phone and email as to the status and process of the order. I would gladly recommend Lear and especially Bryan ** as a person and company to work with for such endeavors.
Reviewed Aug. 9, 2016
Shawn was most helpful and I would go nowhere else to make an additional purchase. I queried your competition and they are not in your league.
Reviewed Aug. 5, 2016
My experience with Lear Capital has been hassle-free. Terry ** answered all my questions and sent me the information that I needed. He followed up to see if I had any questions. After I made my choice Terry helped with the sign-up and Samara helped me with my transfer of my IRA. She was very patient and very helpful. I have been very satisfied.
Reviewed Aug. 5, 2016
Had a real good experience with Brian.
Reviewed Aug. 4, 2016
Awesome duo! Pierre was my first contact I made, and took quite some time to answer my questions and concerns. Each of my 3 transactions went smoothly without any issues and constant communications. I will be calling again.
Reviewed Aug. 2, 2016
Your staff was very helpful in answering my shipping questions on this latest order. Thank you.
Reviewed Aug. 1, 2016
I think I already mentioned above my appreciation for Terry **. He is really a men of unique and kind enough person I have ever experienced before therefore I have been very happy to talk with him and the only small problem I have experienced has been that I could not talk with him in time, but that was a very small thing; that I could mention about. I never forget that there is no person perfect in this world only our Lord is. Thank you, again, so long.
Reviewed Aug. 1, 2016
I spoke with both Jarred ** and Jody. Both were very pleasant to deal with. Most of my contact was with Jody who was very informative and helpful when I was making decisions. This was my first purchase of precious metals and I felt very comfortable in working with the representatives of Lear Capital. I would definitely recommend them to my friends and family.
Reviewed July 29, 2016
This was my first dealing in precious metals. Dana explained this market to me in such a good way that I bought some gold and silver coins. He was also very nice in talking with me.
Reviewed July 28, 2016
I received excellent guidance and information before making this purchase; my account reps. Ped and Jarred ** kept me updated on the status of my order and my order arrived as they promised, on time with excellent packing and a clear statement with paperwork on my order. I highly recommend this excellent company and will recommend this company to my friends who purchase metals. Thank you.
Reviewed July 28, 2016
From the time I was just curious about converting my IRA to precious metals, to the time I committed, I received great advice and service.
Reviewed July 28, 2016
My experience with Lear Capital (Cal **) has been very favorable. I have made 4 separate purchases through Cal and they each arrived in a timely manner. Should I buy more silver, I will purchase through Lear and Cal.
Reviewed July 27, 2016
I am a private individual. I had a very friendly and positive experience with Tom **. He was very knowledgeable and rescued me from cancellation of the order due to my non-experience with coin purchases. I am very grateful for all of high assistance!
Reviewed July 27, 2016
Very pleased with my dealings with Lear and their personnel- informative, helpful and consistently responsible with my investments/purchases. Would recommend them to others. Metals shipped in a timely manner and safely; good communication about metals and value, timing and arrival of shipment, answering questions and allowing me to make my own decisions with their guidance.
Reviewed July 26, 2016
I have been purchasing gold through Dino ** for many years and have always been treated with the utmost courtesy and patience. I would definitely recommend him to a friend. I had no experience of this type of investing when I first started and he helped me to learn how to proceed and build up my nest egg always with kindness and thorough explanations.
Reviewed July 26, 2016
My experience was pleasant, short and exact. I would certainly deal with them in the future.
Reviewed July 25, 2016
I am somewhat new to metals purchases. I am not real great on computers. However, I was given very good information in an understandable manner by my account person. There was some confusion because I also cash purchased additional metals and I had difficulty keeping the 2 transactions straight. Probably because of my advanced age. However my questions were answered to my satisfaction. I had a problem setting up delivery time with FedEx so I could sign for the shipment but was finally resolved. All being said, I was very satisfied with the experience. And will probably do further purchases with Lear.
Reviewed July 25, 2016
As a small investor, I am very satisfied and pleased with your company after being burned by BLANCHARD and Company. I was very hesitant to invest and I took a chance with you. Needless to say, I am very pleased with your business dealing.
Reviewed July 23, 2016
I had put off calling because I didn't want to get someone that would expect me to know exactly what I wanted, take my $ and hang up. What a delightful surprise! My rep was helpful, insightful & had a wonderful personality. Definite asset to Lear Cap.
Reviewed July 22, 2016
Was very happy with the information and serve I received. Ira transfer was made simple and got the assistance and information needed. Thanks again for everything.
Reviewed July 22, 2016
My name is Andrew ** and I now a happy client of Lear Capital. The agent who assisted me, Mr. Conal **, was amazingly helpful. He made me feel in charge and answered my numerous questions to calm any fears or uncertainties I had. I felt well taken care of and would be more than happy to recommend him to any potential clients. A++++ customer service!
Reviewed July 21, 2016
After I placed orders, service was nonexisting. I had called and nobody would answer or return calls.
Reviewed July 21, 2016
Very happy with the service I received.
Reviewed July 21, 2016
Denise is very good at her job. I felt completely at ease dealing with her. Very pleasant to work with. Excellent service.
Reviewed July 20, 2016
My questions were clearly answered, all aspects of the purchase were precisely and in detail described and gone over. I was expertly guided through the options of purchase, and given clear advice on purchasing. I feel comfortable in the guidance given and the items purchased.
Reviewed July 20, 2016
I have always been interested in obtaining precious metals as an investment. I called Lear Capital and learned more about a precious metals IRA. They are very helpful and friendly to work with when making investment decisions. I would recommend them to a friend or family member who is interested in a Rollover to a Precious Metals IRA.
Reviewed July 19, 2016
I am very pleased with the personal attention given by David ** and Deniese.
Reviewed July 18, 2016
Both Jared ** and David ** did a great job guiding me and assisting in setting up my precious metals Roth IRA. Very informative and available to answer all my questions. I found David to be a most informed resource in the current trends in the gold and silver market that helped me decide the right mix in my IRA. Great experience!
Reviewed July 18, 2016
I thought I was getting American Eagle Silver Dollars. What I got was Snow Falcon. Not happy!!!
Reviewed July 15, 2016
The ladies and gentlemen at Lear Capital are bar none the best in the business. Chris ** is a great purveyor of the product!
Reviewed July 14, 2016
Tom ** helped me with my first-ever purchase of metal, a few pounds of silver. He taught me what I needed to know: product options, prices, how prices were set, made me very comfortable that I was getting what I wanted. Lear delivered precisely as promised. I couldn't ask for more.
Reviewed July 12, 2016
Can't get this to work. My order was lost and it took a number of phone calls to receive my order. It was very upsetting.
Reviewed July 7, 2016
I am a new client and so far I am very please with the help that my Account Rep: Danny ** has given me.
Reviewed July 7, 2016
Received my order today. The item count was correct, and I am pleased with your service.
Reviewed July 7, 2016
My account manager was very prompt, communicated well and taught me more about the history and process than I imagined. I look forward to talking to Jerry and Jody the next time and I'm excited to do other things. Like start an SDIRA for each of my children and future contributions to my own. I'm very satisfied with the entire experience and feel like I was given much more than just the rollover account regarding peace of mind.
Reviewed July 6, 2016
I feel that my experience with Lear Capital and especially with Pierre ** has been very good. Because I am a complete novice to purchasing Precious metals Pierre has been very informative for me. Also Jody ** has been very cordial and helpful. I would not hesitate to recommend them to anyone looking to buy precious metals.
Reviewed July 6, 2016
All of my contacts at Lear were professional, patient, knowledgeable and informative. They set up my SDIRA with a sense of urgency which I really appreciated. The only minus from my perspective was the lack of a lot of different weight and coin options within my investment category.
Reviewed July 5, 2016
Everything was done according to exactly what Ped had promised and we were very pleased. Overall a great job and good customer satisfaction.
Reviewed July 5, 2016
Had never heard of semi-numismatics so conversation with Danny ** was very informative. Was not aware of the spread between purchase price & "buy-back" price (i.e. commission) at time of sale so this came as a surprise upon learning about it after my purchase. However, if it holds its value & appreciates better than "regular" gold & silver coins, it won't matter! Danny has been very quick to respond, courteous & helpful. I will definitely refer others to him & Lear Capital.
Reviewed July 4, 2016
My wife and I had bought silver from Lear over a year ago, and when we called back to order gold, it was good to be able to talk with Pierre and others that we knew from our previous contact and who knew us. Their service was all we could ask for and the gold was delivered on time. I appreciated their follow-up call. It was a good experience.
Reviewed July 2, 2016
I received the coins I had ordered in a fair amount of time (after my paper check was processed), and the coins came in excellent condition. I was very pleased with the entire process, from ordering to final receipt of the coins I had ordered.
Reviewed July 2, 2016
I am very pleased how I was treated and I felt like I was a valued customer. This was the first time I did business with Lear Capital and I will do more business with Lear in the future. I purchased 220 American Eagle Silver Dollar coins for my son who wanted to invest his/my money. Ped was very patient with me, answered all my questions, gave me advice and made me feel very comfortable with my purchase. My first investment with a small dollar amount of my future investment will be more.
Reviewed July 1, 2016
I am very please and satisfied with the expediency of the company to complete my order and keep me informed through all phases of the process. Derek, my account representative, was very informative and assisted me throughout the entire process. I heartily recommend investing with Lear Capital because this company is very honest and truthful with the consumer regarding the investment in the gold and silver markets.
Reviewed July 1, 2016
My experience with customer service has been ok since I have been a new customer. Mr. ** seems to know his products and would hope he is looking out for my best interests. I purchased certain silver coins on the recommendations of Mr. ** as these were a better investment. The only issues so far is having him or customer service return my phone calls which rarely happen. I understand they are busy and am not requesting an immediate phone call but it would be nice if they would return my message in the future.
Reviewed July 1, 2016
Lear Capital is all professional in my book and that's the way I like it. No worries, you can relax which helps me greatly. Thank you & God bless. These people work very hard for us and no one should take it for granted.
Reviewed June 30, 2016
Bruce ** was very patient and knowledgeable during discussions with my Edward Jones representative. He made suggestions that helped me make decisions on the best product to choose.
Reviewed June 30, 2016
The team was very professional and carried out their roles in a precise manner. I was very pleased with the respect I was shown during this period of purchase. I look forward to working with them again in the future on further purchases.
Reviewed June 29, 2016
Very happy with Dana **. Think that the timing was good. Would like to know a little more about the value of the coins other than just the going rate of the daily value of silver prices. The value has already increased by around 20 percent but when I do the math it still shows that I'm paid more for the coins than their value.
Reviewed June 29, 2016
My discussions with the Lear Capital agent have been with a low-key, non-pressure atmosphere. This has been a blessing to a fledgling metals buyer, as I am. Thank you. To add any additional comments would only be spreading too much frosting on the cake.
Reviewed June 29, 2016
Silver Purchase. Experience was pleasant, easy and quick.
Reviewed June 25, 2016
I enjoyed working with Pierre as he's clear and concise about investing with Lear. He provided me with all the information I needed to make an informed decision about my precious metal investments in my IRA. Pierre captured the opportunity to place Lear Capital first in my mind when I consider making long term investments in my future.
Reviewed June 24, 2016
Everything went great, Gary ** was excellent to work with.
Reviewed June 24, 2016
I am a first time investor in precious metals. Robert has made my investment easy and understandable. I appreciate his help in an investment new to me. In addition the price has jumped recently.
Reviewed June 23, 2016
The experience was exactly what I had thought. Professional and personal. My order wasn't a large order but I feel like it was treated like it was. Mr. Eli ** was excellent, always available to take my calls when I called and able to answer any questions or concerns I may have had. Based on the experience, I would definitely be in touch.
Reviewed June 23, 2016
I was very pleased with being presented the opportunity to purchase coins from the new edition of my current collection...1.5 Oz Silver Snow Falcons.
Reviewed June 23, 2016
Fast and friendly service with sound financial advice. Very satisfied with the silver coins we have purchased as a long term investment... Will definitely explore rollover and consolidation of some smaller IRA accounts. Investment in less than 30 days already up over 2%. Great follow through and execution of the order. Will be placing all precious metal investments through Lear. Thanks!
Reviewed June 23, 2016
This was my first time investing in precious metals, and I had many questions. My account executive, Mr. **, was both courteous and informative taking the time to thoroughly explain everything. He made sure I understood that precious metals is a long term investment. I received my order in a timely manner. I have been extremely pleased with the entire process.
Reviewed June 22, 2016
This was my 1st purchase of metals and Brad was very helpful and gave me good advice.
Reviewed June 21, 2016
The problem I have is that I requested bullion and bars, not coins. All I received was Snow Falcon coins. I felt like this was being "pushed" upon me. I received a $500 certificate for opening my account, and was willing to receive that in the coins. Thus, my experience was disappointing.
Reviewed June 20, 2016
Silver - This was my first time to acquire precious metals, and the experience was great. My acct rep, Danny, walked me through it and answered all my questions. Then kept me updated until the shipment arrived. I'm very happy with my experience, and will do more acquisitions in the future. Thank you.
Reviewed June 20, 2016
Very kind, helpful and understanding.
Reviewed June 17, 2016
To a traditional investor many concerns come to mind. My contact with account exec. Richmond was very helpful and he was respectful in helping me understand and address my concerns. The support staff was also responsive and prompt in the details of getting my account set up. I am happy with the process and understand the risk and time will tell if this was a good decision.
Reviewed June 16, 2016
John ** and Samara ** exceeded my expectations and have been extremely helpful, prompt and informative during the entire process. It made my experience worry-free and confident. Will certainly refer my friends and relatives to Lear Capital.
Reviewed June 16, 2016
Excellent communication from start to finish. The item was shipped in a secure manner. I thought item had to be signed for, however shipment was just left at the front door.
Reviewed June 16, 2016
I knew very little about precious metals and how to go about purchasing. Charles ** was the agent that I talked to. After about 30 minutes of Charles trying to explaining to me about silver and gold. And he didn't give up on my lack of knowledge, which I do appreciate. I came to the conclusion that silver would be my choice. I would recommend Charles ** to anyone looking to purchase precious metals.
Reviewed June 16, 2016
Outstanding customer service. Lear Capital delivered all as they described. Would recommend without any reservations.
Reviewed June 15, 2016
I am writing to say my experience with Lear Capital was positive, and their representatives were polite and helpful every time I have given them business. Furthermore, I have recommended to over a dozen family members and friends that they buy as much silver and gold as they can, and have referred them to Lear Capital due to my positive experiences with the company. Lastly, I remind them that gold and silver have never failed in the history of the world as real money, and frequently encourage them to stock up on both BEFORE prices skyrocket due to an eventual dollar collapse and/or banks imposing negative interest rates on savers.
Reviewed June 15, 2016
Dimitri was very responsive and helpful. The materials sent answered my questions and the order process was easy. I would definitely recommend Lear to both family and friends.
Reviewed June 14, 2016
Very helpful in opening an account.
Reviewed June 14, 2016
Everything that I did with Lear Capital was very good. They did everything that they said they would do. I’m very happy with my services from Jody of Lear. She's very personable, I liked her professionalism and how she followed up when she said she would. She is the main reason why I continued and purchased my precious metals with Lear. She's a very good employee, and Lear Capital is lucky to have somebody of her caliber.
Reviewed June 10, 2016
Set up Precious Metals IRA - My only problem was with not having the rep state at the beginning that the amount of gold or silver I would get was not at the current spot price until the final day the sale went through. That I feel should be understood long before that.
Reviewed June 10, 2016
This is the third time I dealt with LEAR CAPITAL. Since I am new to this precious metals business, I was so lucky enough to get BRUCE ** to be my Account Customer Service Mgr. All the questions I asked him was addressed and he explain it to me patiently. I have called Regal RA Company hoping that they would help me because of their excellent reviews. WRONG, this guy was trying to make a lot of money from me because he found out that I am new on this topic. I called LEAR CAPITAL right away and the price that was given to me by BRUCE was a difference of less than 30% which is a lot of money for me. Everything that Bruce tells me, I googled it after our conversation. HE SUCH AN HONEST, PROFESSIONAL, and funny guy. I love LEAR CAPITAL and will never deal with anyone else. Thank you, Bruce **.
Reviewed June 9, 2016
I would like to say that I am 100% satisfied with the service I received from Lear Capital and my account rep Gary **. He was informing me from the start of the purchase to the end when I received my order. Mr. ** is a very informative person and pleasant to talk with. I will be confident that in the future I will continue doing business with Mr. ** and Lear Capital. Again thank you Gary ** and Lear Capital.
