
Lear Capital Reviews
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About Lear Capital
Lear Capital has been involved in the precious metals industry since 1997. In its nearly 30 years of operation, the company states that it has assisted more than 100,000 investors with over $3 billion in transactions, including $1 billion in precious metals IRA transactions. Lear Capital helps its clients buy, sell and trade bullion, rare coins and physical gold and silver.
Visit www.learcapital.com- Transparent pricing
- Full-service gold dealer
- 24-hour risk-free purchase guarantee
- Website can be hard to navigate
- Only one depository option
Lear Capital Reviews
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Reviewed April 13, 2017
Raad ** was just the "greatest" to work with. He answered all questions in a very professional and courtesy manner to help with any questions we had. We have had nothing but very positive experience when dealing with Lear. Thank you for everything.
Reviewed April 7, 2017
Was called by representative on my ownership of gold and silver. Advised of better ways to make the most of my investments. Wished I was contacted sooner, but I must be more aware of the markets in and make my own decisions.
Reviewed April 7, 2017
I am pleased to commend Joanne to you. She was very cooperative, friendly, and efficient. I'll be doing business with her again and I'll recommend her to my friends. She reflects very well on your company.
Reviewed April 6, 2017
Purchase of silver - Dealing with Daniel ** with my IRA was a great experience. I had a difficult time with his associate Renee who actually sold me this order. He seemed short to temper. But overall dealing with Lear Capital was a good experience and I have referred friends.
Reviewed April 6, 2017
Signing up and transferring my 401k was easier than I expected and was greatly facilitated by your employees. When I had questions the workers were quick to answer or got back to me every time. I would be happy to do business with you again and only wish you had a way to add funds from each paycheck rather than lump sum.
Reviewed April 6, 2017
I paid for 2 coins and received something I had never even seen on the website. I was very disappointed as I read several reviews stating the same thing. I would not recommend Lear Capital for the purchase of precious metals or coins.
Mr. Hernandez, we are glad that you were able to reconcile the issue. Indeed the coins have two sides and the website did not show both without you clicking on the image. Please consider Lear Capital for your future business and we appreciate you as a customer.
Reviewed April 6, 2017
They delivered what was promised, some of the communication was not clear to me. I expected an invoice before I sent money. I would have liked to know any other options for investing in silver, like U.S. silver coins that are out of circulation if they are available or other options. Other than that I am pleased and will purchase more from Lear.
Reviewed April 5, 2017
I have always had a great experience dealing with Lear Capital to buy precious metals (gold maple leaf coins). My sales representative, Dana **, is always knowledgeable, responsive, and gives me a good price. I would recommend Lear Capital to any of my friends or family.
Reviewed April 5, 2017
I am very wary of ordering anything online or over the phone and I am even more cautious of shipping. That last thing I need is for a mail carrier to take an item which is relatively small, very valuable, and easily sold without a trace and just leave it on my doorstep. Needless to say I did a lot or research before ordering a large quantity of silver. I placed a phone order and broker over the phone could not have been more helpful. All transactions were documented, easily verified, and completely secure. Shipping was quick and my product was put in my hand and not dropped off unsecured. Lear is definitely your safest bet when buying precious metals in bulk.
Reviewed March 31, 2017
We were very pleased with the friendly and professional manner in which we treated by Bryan **. He was not pushy like some people in his position are. We received our silver in the time frame that he told us we would get it. We will definitely deal with Lear Capital in the future.
Reviewed March 28, 2017
I had a good experience. As a first time investor things were made very clear to me and I felt comfortable with the agent who guided me thru my purchase. I have been contacted regularly concerning future purchases and made to feel "special" in deals offered to me. Looking forward to future purchases.
Reviewed March 28, 2017
My silver purchase experience with Lear Capital was real great. My sales rep was Debbie **. She was very knowledgeable and did a great job in helping me find the right product. I am very pleased with my overall experience and plan to buy more of your products in the near future. Thank you.
Reviewed March 28, 2017
My agent Jody ** at Los Angeles office is on top of my needs. She is upbeat and friendly, professional and I always enjoy speaking with her. She is helping me understand how to invest and I love working with her. I recommend her to my family and friends.
Reviewed March 28, 2017
We could not have been happier with our purchase. Our coins are gorgeous and as advertised. They arrived safely and within a very reasonable timeframe! Very well packed and secured in shipment. Spot prices and shipping costs excellent. Appreciate the service and opportunity to add to our precious metal collection.
Reviewed March 27, 2017
My personal account experience with Lear Capital and your representative, Mr. Gary **, was, in a word, outstanding. Patient, professional, extremely knowledgeable and answered all my questions promptly. Received my shipment when promised, with correct amount and in good physical condition.
Reviewed March 27, 2017
A great experience. As I am not real knowledgeable in precious metals it was relief to get to know Tony at Lear capital as he was very knowledgeable and helped me make some important decisions on investing my little amount of money to get what we hope to be the best results. Thanks Tony and Lear.
Reviewed March 27, 2017
You do a great job. My orders always go when I place them just wish you could drop the signature required as I'm not home a lot. My other packages always make it to my house and they are sometimes contain more value. Thank you for the good work!
Reviewed March 27, 2017
The gentlemen that help getting me set up went above and beyond to make it happen. They explained my options and what would make the most since for my position. You have a great set of representatives for company.
Reviewed March 25, 2017
As a new investor in the silver market, my experience with Lear Capital has been nothing but perfect. Richmond and Dana have kept me informed and advised as to what is going on in the market and the world. I give them and Lear 5 stars.
Reviewed March 23, 2017
The experience was super. Jerrod kept me in the loop every step of the way. I sifted thru several investment companies, but Lear was always at the top of the list. It feels good to finally diversify into precious metals; a little later than I should have!
Reviewed March 22, 2017
I received a receipt from the depository and they informed they just got my silver. It took 2 months to get there? I talked to Katya at Lear and I told her about their deal for storage which my rep who appears to me too busy with too many clients. He gave me the bum's rush quite frankly when it came to the order and the basics of the sale. When I emailed him to ask why did it take 2 months for my order to get the Delaware he did not get back to me. However, he did call on the phone and said thanks for a nice survey feedback and would not let me speak. Said I can find another rep which I have already been designated to head guy in that dept. which suits me fine and then he hung up before I could say anything. The girls in the office sorted out the delivery mess and Katya gave me free shipping in July when my first bill comes up for storage which I was happy about.
My concern with Ped is when I come to selling this silver I am not going to be able to make the deal because he has too many clients and I bet you it will take 3 or 4 days before I even get through to him and that is something I do not want to put up with. Also I was not in agreement when I asked when the silver went up $1.00 he said I made $500.00. My calculation was $1,000.00. I know because I dealt with another silver company for 7 years and for the amount I had 1,250 coins I actually should make 1,250 for every dollar it goes up. I remember that as I used to buy and sell all the time. In any event, I have a new rep and we sorted out the shipping issue so everything has been taken care of to my satisfaction. I am a Virgo and I am very articulate and I like things done right.
Reviewed March 21, 2017
I was contacted by Lear Capital over 6 months ago. The agent was very patient with me and would continue to call me back at my request. When I was ready to make a purchase he was very helpful with which type of coins would work best with my situation. I was very pleased with the whole experience.
Reviewed March 21, 2017
I dealt with two different men (Bradford ** & Chris **), both of whom were well trained in customer service. Both were extremely courteous and well informed. My questions were answered and they followed through on all promises.
Reviewed March 21, 2017
I did an online order with Lear Capital, they kept me up-to-date with my order through the whole process. They replied back to me in a prompt manner. I have already told many of my friends about my dealings with Lear Capital. Lear Capital is for sure a five-star company.
Reviewed March 20, 2017
Being 83 yrs old, the best I can do is to be short and sweet. My experience would have been a 5. The reason for a 4 is I have not received my gold and I have not received an update as to when I can expect the shipment to be made. All in all I am happy you are there.
Reviewed March 18, 2017
The commercials one sees on TV indicate silver can be purchased for what turns out to be spot prices. Very false advertising on the part of Lear. Ethan ** is a great guy to deal with and really seems to know what he's doing but I wish things would have been explained better. I'm also not very happy with your buyback prices even though I plan on staying with my purchase for a long time.
Reviewed March 17, 2017
Salesman was very friendly, patient and informative. Allowed me time to decide what and how much I wanted to purchase. Explained what the different silver products were, their different values today and as an investment for future. Gave me sound advice for my situation and finances.
Reviewed March 15, 2017
I recently purchased your 1.5 Oz. Silver Snow Falcon coins. Lear Capital handled the transaction professionally and in a timely manner. Your account representative appeared to be knowledgeable and very helpful. Thank you for your service!
Reviewed March 15, 2017
I ordered 4 pieces of silver and sent a check and I received the 4 pieces of silver in excellent condition. I am pleased with the Morgan Silver dollar coins and the American Silver Eagle coin. They are beautiful and I plan on ordering more coins. I just am new to this process of buying silver, but based on my experience here, I think this would be a Company that I would like to deal with more in the future, and I wouldn't hesitate to recommend Lear Capital to others.
Reviewed March 14, 2017
This was my second order, I liked both orders of silver, Danny ** was excellent on giving me the facts on both silver and gold. After he finished informing me of all the facts I decided to purchase silver and did so twice. I would definitely recommend others to buy from LEAR CAPITAL. I really like the Snow Falcon and Bear coins.
Reviewed March 14, 2017
We have had a great experience with this company and the silver market. Our representative is very knowledgeable. He is very helpful with all aspects of the transaction. He is not pushy at all, and is very interesting to listen to.
Reviewed March 13, 2017
Gold Eagle purchase- My order was done completely online, website is user friendly and there were no problems, order was fulfilled in minimum time. Thank you and the coins are beautiful. If I should plan on increasing my metal investment I will conduct my purchase in the same manner. Thank you.
Reviewed March 10, 2017
Alex was very helpful in helping me decided what metal to purchase and answering my questions about owning them as far as the law. I was very satisfied with the purchase and delivery process. I plan on buying more in the future and only from Lear Capital.
Reviewed March 9, 2017
My experience with Lear began in January 2017, due in large part to my phone being dialed by accident by account Specialist Kelly **, she was following up with another client but got my number instead as I was also on a list of folks who requested info. Upon hearing the voicemail she left (for the other client) I was impressed before even speaking with anyone, most firms offering metal based IRA services/sales constantly call, sometimes with blocked caller ID and for some reason never leave a message to return the call, etc. So I was pleased to hear a msg even though it wasn't intended for me.
I returned the call to inform her about the mix up so she could call the other client again, I am so glad I did. Once we spoke, she was reassuring of my intentions about a metals IRA and confirmed my several concerns about the current state of our nation's financial situation and the enormous risk the typical 401k and IRA exposes folks to, her knowledge on the subject of investment and policies is incredible! I had been wanting to move a portion of my IRA into metals for some time but needed to be sure it was actual hard assets, not the ETF's many brokers offer. Well that simple return of a msg to a wrong number finally got things in motion for me.
I don't remember the exact timing but I was eventually introduced to another account specialist Jody **, who has been absolutely awesome in the handling of my new IRA venture, she also has an incredible ability to explain the process with a shared passion for helping folks find some piece of mind outside of the market bubble!
As the process progressed, Jody took the time to explain various questions I had along the way, I phoned her on several occasions and she clearly and respectfully provided the answers I needed and could understand. I want to thank another member of your team but I'm not 100% certain of her name, possibly Samaria was also excellent in her ability to help me through the actual funding transfer process, despite my best effort to discuss my intentions to my IRA broker, he made no effort to assist me in funds allocations from my Schwab based account, Samaria? Was awesome in working thru the part of the process I feared the most, dealing with the folks at Schwab directly. With her assistance we were able to have my new IRA funded within two weeks or so. What a relief!
I apologize for the lengthy response. I want to be sure you folks know how completely impressed I am with the professionalism of your staff. I will recommend your service to anyone I meet who is considering a move to a precious metal IRA. Thank you.
Reviewed March 8, 2017
I am very pleased with your handling of all my requests for coins. It would be nice if the time between order and shipment could be shortened. Is there any way I can speed it up, a way I can be helpful. I thank you for your excellent service and selection.
Reviewed March 8, 2017
Daniel ** has been delightful to work with when I have dealt with Lear Capital. I trust him. He is always looking out for me and seem genuinely interested in my welfare. I have nothing but good results from Lear Capital, and I think that their personnel is one of the major reasons.
Reviewed March 8, 2017
I was offered a special opportunity to buy silver coins. I think (and hope) that they offered me a fair deal that will allow my purchase to appreciate with time. I had confidence in my connection, Pierre, but this deal did not go through him. I have no complaints about the transaction however.
Reviewed March 8, 2017
When I decided to look into a precious metals IRA I contacted 3 companies. Once I talked to Jody ** I knew I would use Lear Capital. Her clear and concise answers to all my questions was refreshing. She took the time to explain all my options and was not pushy at all. I hope to have a long relationship with Lear Capital and have already recommended her to others. Thank you.
Reviewed March 8, 2017
I was told I would be notified by email when my order was shipped. I received no notification. My order was shipped thru FedEx and because we could not be home to sign for it, they kept leaving notes stating they would try again. I contacted FedEx at the number they gave me and tried to change up the time of day they delivered as I've seen their truck in my neighborhood as late as 7 pm. The response was no they would not do it but I could pick it up at their location. I took time off work to get the package picked up. All said and done the process was not that great.
Reviewed March 7, 2017
I ordered gold from Terry ** my Leer Executive. Terry was very helpful, and informative. I didn't realize there wasn't more of the gold and he would charge me transfer money. I hope to make some money soon from it.
Reviewed March 6, 2017
I had a bad experience with my initial account set. I gave them a poor review when I was surveyed. They responded to my review right away with great concern and did what they could to resolve my concerns. I thanked them for their quick response.
Reviewed March 3, 2017
My assumption was that purchasing metal to set up my IRA was going to be a mechanical process wherein I purchased some bullion with a commission going to Lear Capital of a few percent. The representative presented another option, semi-numismatic coins with an enormous commission. Now I found myself in uncharted waters. I should have realized that I was in a high-stakes negotiation. I don't feel that I made a very good deal for myself and that I grossly overpaid for what I received. I am very unhappy with the transaction.
Reviewed March 2, 2017
I wanted to share compliments to your staff. I am a small collector and do not make many buys. Compared to other companies you folks are at the top company, one who is my recommendation to my friends for buying silver and gold. I like your website, as it allows me to pick certain coins. I hope you would call me when you get more "Snow Falcon" coins as it would be a nice addition to my collection. I like the Canadian Wild Life Series. Keep up the great customer service. It is very outstanding. If you ever get the Snow Falcon 1.5 ounce coins, I would hope you could call me at **. I might to order about 10 pcs.
Reviewed March 2, 2017
I took a survey about 1-2 weeks ago and voiced my displeasure with my experience. Some of the things noted was that I felt a bit misled regarding the pricing and Lear's margin of profit on my deal as well as originally being promised free coins and free shipping of which I received neither. I did state that both Tony and Lev were polite, courteous and knowledgeable. I was surprised that nobody ever followed up with me regarding my concerns indicating that you only wanted my business and that after you got it, as small as it may have been, you had no further interest in me. I was in charge of many service organizations and if I had received a review like the one I gave in that survey I know I would have been on the phone speaking with that customer to regain their trust and try to earn more business from that customer as well as get them to positively refer other customers.
Reviewed March 1, 2017
I am disappointed with my purchase. Paid $2018.16 for 3 1/3 ounce gold grizzlys. I thought I would at least get $2000.00 worth of gold. And it came in plastic bags all together. Had not been graded as real gold, not even in nice plastic cases. I would like to know why and how my situation could be fixed.
Christopher, thank you for contacting Lear Capital with your concerns. After resolving your issue and speaking to your directly several times, it is our hope that you would reconsider your current score and update it to one that matches your current experience. Thank you again for your business and we are glad that we could resolve your issue.
Reviewed March 1, 2017
From Rod to Greg to Gina, from start to finish, this was a pleasant experience. Rod walked me through it, explained it and was patient as I went through my decision process. Greg and Gina made finalizing and tracking the completed transaction easy. Again, all questions were answered with details. I am looking forward to working with Rod in the future. My hat is off to your team.
Reviewed March 1, 2017
I inquired about precious metals last year in November. I talked with three different professionals once the process got underway. They were indeed professional, treated me very kind, most of all they were very, very knowledgeable.
Reviewed March 1, 2017
My experience with Lear Capital was awesome. I did an IRA rollover into Gold and silver. Dana ** made the process very easy for me. Dana was very professional and knowledgeable, he made me feel very at ease with the entire process. I highly recommend Lear Capital for all precious metal translations. Thank you Lear Capital.
Updated review: April 9, 2017
Sent out a review of a survey request, after seeing on your site of Canadian Silver Snow Falcon, 1 1/2 OZ. of which you said retailed much less than you charged me. Then received a cell phone call from a Larry, wanting to go over the review. Can not give much more than a four star, since he never said what monetary compensation I am to receive. I am happy Lear Capital reached out to settle any discrepancy, that I viewed as a somewhat overcharge. I WILL GLADLY GIVE THE MAXIMAL REVIEW, ONCE I SEE WHAT THE COMPENSATION WILL BE.
Original Review: Feb. 28, 2017
Really Denise, retail for $25 to $30 dollars each. How come Terry **, (in your absence) charge me $45.95 for each Silver Falcon "that you said was sold out" and said he gave me a deal from $51.00 something. Guess I will need my Brother-in-law's help in ordering my next Silver. STILL FRIENDS BUT JUST NOT QUITE SURE I'M GETTING A FAIR SHARE!
Reviewed Feb. 28, 2017
Fine service by fine people! My transaction with Lear Capital was wonderful. It is very clear to me that the folks at Lear KNOW the precious metals market like no one else in the business. Thank you for making my purchase so easy. Thank you for sharing your research and financial advice in layman's terms... and so politely. I especially want to say thank you to Jarred, who handled my account so professionally. I look forward to doing more business with Lear in the Future.
Reviewed Feb. 27, 2017
The order was delivered via FedEx promptly and the coins were as promised. My rep, Michael ** was very courteous and professional and answered all my questions. He also gave me a feeling of confidence in my purchase and I was not disappointed.
Reviewed Feb. 25, 2017
Tony ** is my Account Representative. He is very professional and answered all my questions. Lear made the process of rolling my traditional IRA into a precious metals IRA seamless. I will definitely recommend Lear to my friends and family.
Reviewed Feb. 23, 2017
I was greatly impressed with your service. I was a bit confused with my order, I was unsure if the order had gone through. I got a call from your service to say that it had gone through and he treated me as if I was a good friend. I have had offers from others but I am sticking with Lear Capital. We are small potatoes as far as investing but I was treated like a big investor. Thanks for your service.
Reviewed Feb. 23, 2017
I was very satisfied with Lear Capital's .999 Pure Silver coin, and am proud to have added it to my personal collection. I will be a return customer, for sure! Your website is "user-friendly" and easy to make a purchase also...
Reviewed Feb. 23, 2017
Alex had pursued me for over a year before my wife and I decided to make a purchase. He was a pleasure to work with and wasn't pushy... just persistent in his follow up. I had some reservations at first, but now I wouldn't hesitate to order or recommend Alex to my friends and family.
Reviewed Feb. 22, 2017
I was very pleased with the service I received from Lear. It was straightforward information and I was able to make an informed decision. Lord willing it will pay off and be a great investment. We did a SDIRA and received our free coins. They arrived fine to the address we selected. I sure wouldn't mind "knowing" our IRA coins are safe and sound. It just makes you wonder if there are real coins there in Utah or not. I guess that's trust in the system you have established. Guess we just have to assume all is well. Thanks again for the good service.
Reviewed Feb. 22, 2017
I was pleased with the people I worked with at Lear Capital and found them very helpful. The only issue I didn't like was the shipping cost for the order. I will try buying a similar amount from a local dealer without shipping cost and compare total cost of the orders. Thanks, Harry.
Reviewed Feb. 21, 2017
I was pleased with my interaction with my representative at Lear Capital. He was professional and knowledgeable regarding the products. He was helpful in assisting me in diversifying my investment portfolio. After my purchase he followed up with updates on the market.
Reviewed Feb. 21, 2017
I purchased $81,000 of silver. After I made the deal for what I believed to be spot plus 2% they have a slick way of closing the deal where they have a recording and signed document where I paid a lot more. I within 30 days asked for a refund. They offered $58,000. THEY GOT ME BIG TIME, LOOKING AT CLASS ACTION.
We have attempted to contact you several times to clarify how your account is valued. Often clients are confused by the receipt of their first IRA statement. Please note that the IRA custodian only shows spot value for every coin no matter if the coin is regular bullion or premium. No one can buy gold or silver for the spot price and the custodian uses this metric for simple accounting purposes. I would like to take time to explain this to you and resolve any issue you have, but we can not verify your contact information and I cannot look you up with the limited name you have provided. Please reach out to me at marketing@learpcapital.com.
Reviewed Feb. 21, 2017
My experiences have been good but I get the impression that we "small potatoes" folks are more a nuisance than customers. I cannot afford to invest big bucks into precious metals and I am not sure it's a good investment to begin with. I had to sell my mother's sterling silver flatware that cost us thousands of dollars. All we got was $700 melt-down value. I am buying these silver coins for my grandchildren for Christmas & birthdays hoping when they "come of age" the value will have increased. Maybe a little weekly email - not too long but educational - would help us.
Reviewed Feb. 21, 2017
You guys did a great job. The coin was delivered before the time I was told. Your sales rep was very helpful and courteous when I spoke with him the very first time, he even went out of the way to make sure that I knew when the package would be shipped. I work on the road so I'm not at home currently and don't have my account info handy. But being as I travel for work, your sales rep made sure that I knew all the options for getting my package in case I wasn't home. I'm happy and will be using you guys in the future.
Reviewed Feb. 18, 2017
I decided to invest in silver. After watching an ad on TV for Lear Capital, I placed a call and spoke to Craig **. Craig was very helpful and knowledgeable, answering all my questions that were easy for me to understand. Since I was not familiar with Lear Capital, Craig was very professional in guiding me through my purchase. Have called Craig a few times after transaction and he was very prompt in answering my question. Lear should be very proud to have Craig to represent company. Thanks to Craig for assistance and I feel that I have gained a friend.
Reviewed Feb. 17, 2017
I found my account rep. to extremely patient and helpful in rolling over my existing 401K to a Lear Capital gold and silver traditional IRA account. I never had a problem contacting them when I had a question and if I did they would get back in contact with me directly with an answer. I really appreciate the help and business. Thank you again.
Reviewed Feb. 17, 2017
My overall experience was excellent. I talked and worked with several people and all were friendly and explained the pros and cons of each area of choice in buying precious metals. They carefully explained the factors that needed to be considered in choosing the purchase and made the process very easy. I would certainly recommend Lear Capital to my friends and would use their services again for future purchases.
Reviewed Feb. 16, 2017
Generally I was pleased with the transaction and the customer service. The only issue I had was with what silver we were buying. I sent an email and was promptly called and any concerns were taken care of. Thanks!
Reviewed Feb. 16, 2017
This is my first attempt at the silver market and I am pleased with my experience. Lear Capital and especially its representatives were a pleasure to work with. Darius ** and Terry ** helped me hammer a deal. I would recommend Lear to my friends and associates based on my whole experience.
Reviewed Feb. 15, 2017
I ask specifically for coins from the Canadian mint that was 5-99999. But that is not what I received. But when he was going to fix my order he was going to charge me the cost of gold at present time. Instead of charging me the price of gold during the first transaction. Lear Capital is charging very high prices already for their gold. 1/3 roaring grizzly at your price was nearly 700 dollars. That's a rip off.
I went ahead and bought a few even though they were still overpriced at 490. But if he gave me the value of the 1 ounce coins at the time of the original transaction. I could have trade them back, kept 1 and received 4 1 ounce coins and 200 some odd dollars. But he was just going to keep the money. He said he gave me a deal. Which in the real world that we live in I was being ripped off considering the price of gold and what I can get the 1 ounce growing cougars for elsewhere. I told Derrius that this was a trial for further transactions. That trial failed. So I will bid your company and Derrius a fond farewell.
Reviewed Feb. 14, 2017
I was very new at this kind of a transaction. My account rep. (Justin) was VERY patient with me. He always took the time to answer my many questions and concerns!!! He was very pleasant, returned all calls very quickly, and was an overall joy to work with!!! I will highly recommend him and Lear Capital to friends and family.
Reviewed Feb. 13, 2017
I was very pleased with the service I received setting up my precious metals IRA. The explanation of my options was very thorough. The $500 silver award for opening my IRA was a plus. I feel I have great support from my account representative.
Reviewed Feb. 13, 2017
I had a great experience dealing with Lear Capital. I had an unusual circumstance where I was trying to purchase metals while in the hospital and having to deal with heavy medication. Your account executive Sam ** was extremely patient and professional. I would recommend Lear to anyone, for that alone.
Reviewed Feb. 13, 2017
I received an email saying payment received and the correct address. When it was shipped I received and email showing it was shipped to the wrong address. I could not get a hold of my rep so I called and asked for someone else. Even though my order was already shipped they took care of it and I received it. Could have become a problem.
Please contact me at marketing@learcapital.com so that I can offer our sincerest apologies. Glad the metals arrived and I'd like to better understand how the address was incorrect. Thank you.
Reviewed Feb. 13, 2017
I have purchased precious metals in the past and with a couple of different companies. This was my first purchase through Lear and I found it, so far, to be the best experience yet. Perhaps some of that is the result of experience on my part and better understanding in general, but I did really appreciate the time and care afforded me by Peter, who is the person I dealt with on this transaction. He was professional, caring, helpful, and meticulous in trying to assist me with the variety of options and ensuring the best value proposition at the moment of purchase. Everything so far has been to my satisfaction, and I do expect to call on Peter again in the future as opportunities might present themselves.
Reviewed Feb. 12, 2017
My husband had ordered 50 silver Eagles and 2 gold Eagles. When the box arrived, the gold coins were not in the box even though they had been checked off. I phoned and emailed and did get a prompt response and the 2 missing gold coins were shipped. Thank you.
Reviewed Feb. 11, 2017
My experience of ordering precious metals was excellent. Mr. ** was helpful by giving simple and accurate instructions. The transaction was timely. In the future I plan to purchase precious with Lear Capital.
Reviewed Feb. 11, 2017
If you really want to understand how you're being put out to the public as a first time buyer I had high hopes only to be left very low in my opinion. Mostly the only thing that went close to what was discussed was the wire transfer of my money to you, and even that had a major snag flag regarding itemized order invoice. You can call if you care to know more.
Reviewed Feb. 11, 2017
Jody was a professional and very helpful, from first contact to the end. She was very patient with a new precious metal investor (me). I did not detect her getting impatient with me as she educated me with this investment. She (and Lear) will be getting recommendations from me at every opportunity. As of this moment everything explained to me and/or promise made has been to my complete satisfaction.
Reviewed Feb. 9, 2017
It has taken Craig ** two years to convince me that I needed to get into precious metals. I was primarily waiting for the outcome of the election to see where our government was going. Now that this has been settled I gave Craig the green light to set up a account for me. I was delighted with how quickly this was handled. MY order was delivered on time and complete, and I'm completely satisfied with the way this was handled by Craig. Thank you for your time and consideration.
Reviewed Feb. 9, 2017
My account rep is Craig **, and he couldn't have been nicer. He answered all my questions and went beyond the call of duty to educate me in what and how to purchase precious metals. I'm new at this and can't thank him enough for his time and patience.
Reviewed Feb. 9, 2017
I recently purchased an almost $10,000 order with Lear Capital. The representative that helped me was very professional, very expedient, and had the kind of personality that makes it easy to purchase from Lear Capital. I would recommend this to others and will be doing all of my precious metal purchasing with them from now on.
Reviewed Feb. 8, 2017
I had a very good experience in dealing with your company. Darius was my point of contact and he was very helpful and personable and answered all of my questions. I look forward to dealings again when another opportunity arises.
Reviewed Feb. 7, 2017
I recently decided to buy small amounts of silver - $50 to $100/month - after listening to radio-based, precious metal promotions. I bought five silver coins in early January, and I plan to order two more coins later this month. My experience with Lear Capital was topnotch from start to finish. I'm very happy with my purchase, and I sincerely appreciate Lear Capital's no fuss, no muss approach to gold and silver sales.
Reviewed Feb. 6, 2017
I was extremely pleased with my experience and with my purchase. The coins themselves are so beautiful. I feel I have made a start on a modest, but meaningful acquisition of actual precious metal assets. Lear Capital was totally courteous and professional throughout the transaction. BTW, I heard about Lear listening to the Dave Ramsey financial advice radio show, and he is a very astute man! Thanks, Lear Capital!
Reviewed Feb. 2, 2017
Lear Capital USA wonderful company to work with. They are quick and easy with their ordering (Silver Eagle). Problems are addressed fast but problems are few to none in the first place. I will and have recommended this remarkable company to friends and family alike.
Reviewed Jan. 30, 2017
I recently transferred my IRA to Lear Capital in hopes to invest in metals. My account value decreased 40% due to their cost (not price fluctuations in the metals market). This is HOW HIGH the cost is to purchase metals with Lear Capital. Be cautious and ask for pricing because once they "Record" you it's impossible to get your money back. These guys are smooth talkers, they have gone through some rigorous training. Also the paperwork you sign would take hours to read but they wait on the line while you sign, therefore they are well aware you haven't had the time to read the small print. Be careful or you will be sorry. This is my hard earned money down the drain.
Thank you Petra for your review. We were happy to help you understand how to read your evaluation. Indeed all IRA metals are valued at spot price. No matter if their full value is worth much more. This is done for simple accounting purposes. Thank you again for your business. Please contact us if we can service you in the future, marketing@learcapital.com
Reviewed Jan. 27, 2017
I bought 18 Indian head gold coins and I expected them to be shiny but instead they were tarnished and not good looking. I could clean them up but I am afraid that may diminish their value. Purchase was easy.
Reviewed Jan. 27, 2017
I used to buy precious metals at a trusted local jewelry store but since Lear Capital has been helping me set up a Self Directed IRA to store my gold and silver coins I am using now Lear Capital as my primary source of buying precious metals. Craig is excellent in customer service. I finally have found a friend to assist me in wealth reservation with precious metals.
Reviewed Jan. 25, 2017
I was a little skeptical when I first discussed this with Lear. I did a lot of research to make sure it was legit. My follow-up conversations after the initial contact were very informative and very organized. I was always given clear instructions on what to do and who I would be talking with next. There was no pressure to buy and all questions were answered quickly and professionally. I will definitely be back for more. Great Customer service.
Reviewed Jan. 24, 2017
I love the American Eagle Coins! They are so beautiful! I hope I can buy more in the future. Sam was a wonderful person to work with... He gave me lots of information before I bought them. He made my choice very easy. Thank you!
Reviewed Jan. 23, 2017
Talk about a bunch of people who follow up and really care? This is the company. It was so great dealing with all of them. I wouldn't buy precious metals anywhere else. I am a novice and Brian ** explained it all to me in detail. He took the time to help me understand the market, the process, what to expect as it relates to my multiple deliveries, etc. Great job everyone!
Reviewed Jan. 20, 2017
I was extremely satisfied with Paul ** and his knowledge of what the company was all about and to help me understand how investing in precious metals will benefit me. I'm very confident that I made a safe and smart investment with Lear Capital! Thank you Paul ** and Lear Capital!
Reviewed Jan. 20, 2017
Lear Capital is one of the best companies I have ever done business with. Your website is very easy to navigate. Placing an order is made very easy and the follow-up by customer service is the best. I have placed several orders with Lear Capital and I have been extremely satisfied every time. Thank you for making my experience with your company stress-free.
Reviewed Jan. 18, 2017
Your staff did an excellent job dealing with 2 different companies that held my IRA's. All communication back and forth was conducted in a very professional, timely and courteous manner. I was kept informed and prepped for the multiple conversations and transactions.
Reviewed Jan. 18, 2017
Cal was very knowledgeable requiring the current "state of affairs " when discussing the stock market, value of our currency and possible outcomes. His recommendations on coins to buy, that would hold their value and made the most sense, to fit my needs. He answered my many questions and was quick to return calls. I had a great experience & appreciated his service. Thank you.
Reviewed Jan. 17, 2017
The Lear Capital representative, Mr. Chris **, is one of the best representative I ever have had. His high professional knowledge of the subject was very impressive. Our mutual respect was a major factor of transaction.
Reviewed Jan. 12, 2017
I have been very pleased with the service and attention to details that Richmond ** and Lev have given to me. They keep me informed and answered all my questions. This is a new experience with precious metals, and they made me feel right at home. I lost my husband 10 years ago, and I really appreciate the advice they gave me.
Reviewed Jan. 11, 2017
I have spoken with Joe ** a number of times over the past months in the interest of procuring metals for my IRA. Joe has always been extremely helpful and courteous in dealing with me. He takes the time to listen to my interests and offers options that match my needs. I believe we have established a rapport over the course of our many calls and I will consider Lear Capital as my preferred and primary supplier for future purchases. I appreciate the professionalism and attention to detail as well as the follow-up from Joe and the Lear Capital team.
Reviewed Jan. 11, 2017
It was time for the dreaded Required Minimum Distribution on both of our IRA holdings. The folks at Lear made it work to our advantage by moving our assets to take advantage of the trends in silver and gold. They have kept us with a solid portfolio for the future. We appreciate the professional approach to handling our accounts.
Reviewed Jan. 9, 2017
I thought Lear Capital was a trustworthy company. The silver purchase that I made cost double the current market rate. I had expected some front end load of 10% or less. They never let me know the cost of buying the silver until at the end of the transaction they recorded the acceptance from me and buried the cost Clause within the recording. They played this recording back to me at 30%. I would've never agreed to this. Lear Capital reviewed it with me in advance of the recording. You ended up charging me $33 an ounce for silver versus the market for that date 11/10/16 of $15.74. You stole half of my current and only retirement 401(k) program making a $49,000 investment worth less than half on today's market. Your company is a group of thieves.
Reviewed Jan. 8, 2017
It was the best experience that I have had for the first time purchasing silver. The associate, Patrick **, walked me through the whole process and explained everything to my satisfaction. It made this first time purchase of silver very easy. Thank you.
Reviewed Jan. 6, 2017
I have placed several orders through Alex and am very pleased with his professionalism and knowledge. I have sponsored an order through Alex from my brother-in-law (Ed **). The only issue I have is that the additional special program coins you provide to the purchaser and the coin(s) for the order sponsor is VERY slow in coming from my brother-in-law's order last summer. I have reminded Alex several times, but nothing has shown up yet. All of my orders themselves come very quickly.
Reviewed Jan. 6, 2017
I am very pleased with my order and plan to buy more silver every month. My only complaint is I wish your system was a little more automated. I don't like having to send a check and wait for it to clear. Having you debit my checking account directly would be more efficient. But, overall, I am very pleased with the customer service I received. Thank you!
Reviewed Jan. 6, 2017
I contacted Lear Capital to inquire about making a purchase in precious metals. Since this was my first experience with in the metals commodity it was a little overwhelming. The representative from Lear was very helpful in explaining all aspects of the purchase. Although I was committing 15% of my investment portfolio to gold and silver the Lear representative made me feel comfortable that we had made the right choices going into the future.
Reviewed Jan. 5, 2017
I was pleased with the service that your representatives, Tony ** and Terry ** provided. Time will tell if their guidance will be good or excellent. This is my first venture into the Precious Metal market.
Reviewed Jan. 4, 2017
My account rep. (Chris **) was absolutely great. The customer service people were also very pleasant and helpful. The only problem I had was getting through to my sales rep using the main telephone number, (800) 576-9355. It would not go through, and I would then have to call the customer service number. Like I said, they were very helpful.
Reviewed Jan. 4, 2017
Have been aware of Lear Capital for a few years, this was my first purchase from them and I was very happy with the customer service! Staff was sincere in their efforts to assist me with any questions or concerns, the $50.00 American Eagle gold coins I buy yearly for my daughters arrived promptly and in beautiful perfect condition. I will certainly be doing more business in the future with Lear! Thank you.
Reviewed Jan. 4, 2017
My family has placed orders with Lear Capital for a couple of years now. We always have been impressed with knowledge, proficiency, and service we have received. We will continuing our purchases from Lear Capital in the future.
Reviewed Jan. 4, 2017
I recently received my order from Lear Capital. It was my first order from Lear and I used the website to order, so I never spoke with a representative. The coins arrived securely packed and required a signature on delivery by FedEx. The experience was excellent and I would definitely use Lear for future purposes.
Reviewed Jan. 2, 2017
Terry ** was most helpful with me. A first-time buyer and all around old guy with little computer skills! I was allowed to make this purchase using my personal check.. which was important to me. Thanks! Terry made me feel comfortable and was most solicitous. The character of Terry and Lear Capital is what counts to me anyway right? Wonderful folks Lear Capital!
Reviewed Jan. 2, 2017
We were very pleased with our buying experience at Lear Capital and especially with their representative Chris **. Chris was professional, knowledgeable, courteous and very patient. We had many questions and proceeded cautiously through our transaction. Never feeling pressured, but always informed. We would certainly recommend Lear Capital and Chris to our family and friends!
Reviewed Jan. 2, 2017
My first order was 4 Silver Snow Falcon 2016 1.5 oz. coins. Two were for me and two were for a gift. They are beautiful coins and my gift was accepted with as much excitement as I have in beginning my silver collection. Lear Capital is so easy to work with. Will definitely buy again!
Reviewed Jan. 2, 2017
Lear Capital agents were knowledgeable and recommended the best silver product for me to purchase. Order was quickly shipped and received within a reasonable time, given the holiday season. One each of the product had a defect, which Lear Capital quickly handled to my satisfaction.
Reviewed Dec. 31, 2016
I purchased $5000 worth of silver coins. Patrick was great. We had gotten a quote from a competitor and even though your rate was not the same, Patrick was able to match the price. Our shipment was expected in 4-6 weeks but came 4 days later. All in all it was a great experience and we would definitely recommend you to our friends and family.
Reviewed Dec. 30, 2016
I chose Lear Capital to rollover part of my 401k into a self-directed precious metals IRA. Though complicated, Joanne at Lear guided me through the process with a lot of good information, genuine concern for my goals, and a lot of patience. I was happy with the overall outcome.
Reviewed Dec. 29, 2016
This was our first time dealing in gold and silver. We didn't know what to expect. David ** was our account representative and was very thorough in helping us with our decision. We had lots of questions and Mr. ** answered them to our satisfaction.
Reviewed Dec. 29, 2016
I wanted to buy silver American Eagle coins for my sons for Christmas but was concerned whether they would arrive on time. Your customer service was very friendly and helpful and assisted me with information to wire the funds. They said this would give them time to get the coins to me in time. The coins arrived a few days before Christmas and it all worked out. They made a great Christmas presents packaged in wooden hand carved treasure boxes!
Reviewed Dec. 29, 2016
Everything (contact, delivery, condition of product ) was great, however I thought I was getting 2017 silver eagles & was surprised to see I had 2012 silver Eagles. Because this was my first buy in to the metals market, I can live with the misunderstanding. I do like the 2012s. I will be purchasing more in the future. I give it 4.875 stars.
Reviewed Dec. 28, 2016
As a new account member, I was very pleased with their knowledge and more importantly all representatives made me feel as if I was their only customer. They were patient in answering all my questions. This was quite different from another metals trader that I had contacted prior to working with Lear.
Reviewed Dec. 26, 2016
Great experience. Benjamin is friendly and keeps you informed of the status of your order. I would never buy gold or silver from anyone else. My gold arrived promptly and as promised. I am expecting my silver soon.
Reviewed Dec. 26, 2016
Always great experience but I have noticed that the delivery time seems to increase with each order. Used to take 10 days or so when paying by check. Now the order info says can take more than 15+ days to ship.
Reviewed Dec. 26, 2016
I feel like we made a smart investment with buying Silver coins as the dollar bill is shrinking every day in value. I hope to be able to trade our silver up for a profit later on in case we need it in our retirement or leave it for our Grandchildren. The buying process was pleasurable with a Benjamin, a Lear representative. He was very patient and knowledgeable.
Reviewed Dec. 24, 2016
I requested to sell my silver back and on a recorded line and asked to have the money wired into my account. I provided my bank information and instead my funds were mailed to me and did not arrive in time for my mortgage to be processed and will prevent me from closing in a timely time causing me to lose the house.
Reviewed Dec. 20, 2016
I was overall pleased with my purchase of silver Snow Falcon coins. I did get a phone call describing what I had purchased, however I was hoping to get a paper statement with an exact accounting. I'm not sure how others feel about such things but I guess I'm "old school" and like to be able to file something under investments.
Reviewed Dec. 16, 2016
Tony was very helpful for our purchase. Shipment arrived as it was stated. Tracking package was easy thru FedEx. An excellent experience. It was a nice touch to get handwritten thank you from Tony this week. Just amazing that a large corporation would provide this to me. Thank you.
Reviewed Dec. 15, 2016
Our experience with Lear Capital has been nothing but good. Every transactions have been well explained and very understandable. Most of all everything we were told has turned out to be true... we will not be reluctant to recommend Lear Capital to others.
Reviewed Dec. 15, 2016
I was very satisfied with the service I received for Lear Capital. My account representative was very helpful in detailing the purchasing and delivery process. Lev helped me a great deal and notified me every step of the way. I look forward to working with him and Lear Capital in the near future.
Reviewed Dec. 15, 2016
My experience was very good. My many questions were answered and Brian ** was very helpful. I will spread word to people around this area. My research lead me to this company and I was appreciative for the answers to many questions. Thanks.
Reviewed Dec. 14, 2016
I was quite satisfied with the handling of my order and the professionalism of the people I dealt with. Any questions I had were answered promptly. I will do any new business with Lear Capital and would recommend Lear Capital to anyone interested in metals.
Reviewed Dec. 14, 2016
Not sure if this investment will really work or not as I was told by bankers that when the stock market goes up, silver goes down. Not sure as I did not think Trump would be elected as president. So I tried something more secure but now I do not think the stock market will crash as our president is savvy on these matters. I am kind of sorry I bought into the silver program because I cannot get out of it for 5 years.
Reviewed Dec. 14, 2016
Lear Capital processed my order in a timely manner after they sent me an email saying they received the funds for my half ounce gold coin. It took them less than a week to process the order and it took about another two weeks before I got it in the mail. I would absolutely recommend Lear Capital to a friend or relative.
Reviewed Dec. 14, 2016
I just jumped in with both feet wanting to invest my IRA and protect that asset. The Lear Capital website was easy to navigate preliminary view looked good. I called them and it directed me to Dean ** very friendly guy. I felt comfortable talking with him. (I'm a person that is very cautious when doing things over the phone with money issues.) Dean did a great job of calming my concerns down. The only thing I personally concerned about is the invoicing part of the IRA set up cost and details are still not in my hands (What, Where, Who), a detailed invoice. I started a month ago and still no invoice.
Reviewed Dec. 12, 2016
Quick and easy ordering, friendly staff. Five stars! Will definitely order again through this company. Appreciated the follow up call to make sure everything went well also. Makes it simple for the average investor to buy precious metals.
Reviewed Dec. 8, 2016
My working relationship with Lear Capital has been very friendly yet professional; individually personable yet with a strong knowledgeable depth as a company. Always willing to help with great follow-through. Each person I have been in contact with has been friendly and anxious to help... a real pleasure.
Reviewed Dec. 8, 2016
I have had two orders from LEAR and have appreciated every facet of my experience(s). Being an 86 year old widow I am "doubly" cautious with how I take care of myself, physically, spiritually and financially! Bryan ** as my, or "your" representative, has always been a great help in my "decision making". His "not being in a hurry" creates confidence... I felt like... "I was always being HEARD..."
Reviewed Dec. 2, 2016
American eagle gold coin - I was well satisfied with the customer service and the shipment of my purchase. I look forward to ordering again with this wonderful company. However I didn't receive my free $500 coin that they advertise on TV.
Reviewed Dec. 2, 2016
Our purchase arrived on 5/10/16. As of this date, other than the courtesy call shortly after the arrival of the silver, we have not had any correspondence from Lear Capital of any kind. I've been in the customer service business for over 30 years. Maybe over-reacting. I thought the $13,000 purchase would at least place us on an email / newsletter / price of silver report, etc. Guess not. I just called your 800 # and told due to call volume from potential customers, I (existing customer) would have to wait for a return call. You asked. I'm telling you, "how you did."
Reviewed Dec. 2, 2016
Everything went well with my order except they were supposed to deposit my 20 coins in parentheses bonus into my account instead they send them to me. Outside of that I was pretty happy with everything.
Reviewed Dec. 1, 2016
Gold order - I was pleased with the service and answers to my questions. I thought the processing of my order was prompt and the delivery of the order was exactly as I was told it would be. Thank you for the good service.
Reviewed Dec. 1, 2016
I am a senior citizen and this is my first order from Lear Capital. After seeing your commercial on TV, I decided to add to my small inventory of silver coins. I am very pleased with all aspects of my order. I intend to place further small orders in the future.
Reviewed Nov. 30, 2016
I am a first time gold/silver customer and was very pleased with the detailed, patient and courteous attention Derek ** gave to my inquiry, order and follow up. I was also impressed with the customer service follow up from your team. As a Washington lawyer with many years at the top of national law firms I recognize and appreciate professionalism when I see it. You have it.
Reviewed Nov. 28, 2016
This is the third time that I have ordered from Lear Capital. I continue to come back because of how easy they make it to find and purchase the coins I want. Their website is very user friendly. I also continue to come back to them because they don't bombard your inbox with trash. I receive only a few emails most of which I find interesting and worthwhile. I will continue to buy from Lear and have already recommended them to friends.
Reviewed Nov. 28, 2016
We set up to have the metals sent to our business address so that we would ensure that somebody was there to sign for the shipment. The idea being that somebody would have to sign for each shipment. However, the local FedEx shipment center sent them through the local post office so no signature was required at the final destination. We just had to pick the packages up at the package window at the post office. I suspect that nobody at Lear Capital has any idea how FedEx actually handles their business at remote locations. The conveyance was definitely not as secure as I had expected it would be. That said, we received all of the product in good condition and the proper amount per the shipping documents.
Reviewed Nov. 27, 2016
For the second time this year, Jody and her staff have did an excellent job handling my most recent transaction. It is a pleasure to do business with Jody. She keeps me informed and always is cheerful and full of good advice.
Reviewed Nov. 25, 2016
My purchase went smoothly as has a subsequent withdrawal against it. I did not give this 5 stars due to my fault. I invested in Silver about three days before the Brexit vote and I lost 15% at once, however it recovered as Tom said it likely would. Then Trump was elected and silver is down again. Few people saw these events coming.
This is the day after Thanksgiving and I likely will need to withdraw much of my investment early (for the down payment of a reverse mortgage) and because I suspect that improving prognostications for our economy now likely will also lose me another 5% before the end of the year, when I had planned to use the money when the loan closes, anyway. Long-term conditions have changed little and so what I have left will remain where it is and will grow next year as we confront our larger economic problems both at home and abroad. Today I am thankful because that short-haired, angry person, Elizabeth **, is no longer teaching our young and that I am not married to her.
Reviewed Nov. 25, 2016
The coins are exquisite! My husband is retired army, and he loves them. The only thing we DID not like was the "popcorn". Just kidding. He has type 1 diabetes, and he recently lost his wonderful mother, it was like a kid at Christmas! When we have the funds, he would love to get some gold. It took his mind off his problems, a great thing!
Reviewed Nov. 23, 2016
As with most people out there. I was very apprehensive to reinvest a portion of my retirement that I felt was doing fine. However I have ALWAYS wanted to invest in precious metals. The staff at Lear was VERY helpful and reassuring and gave me confidence that I was joining not only a VERY reputable company, but the best option too, LEAR ROCKS.
Reviewed Nov. 22, 2016
My experience with Lear Capital was extremely professional and informative. They answered my questions and concerns and help me with suggestion with what I was trying to accomplish. Thanks for everything Jack.
Reviewed Nov. 22, 2016
It was a hard decision to trust someone over the Internet these days with all the thieves out there. I was happy to see there was no pressure to go with them. I had to take time to check them out, to make sure my retirement was going to be safe. They was respectful of the way I was feeling about the deal.
Reviewed Nov. 19, 2016
Ethan ** was very helpful to me. This was my first time at buying gold or silver. I had read a book from Stansberry Research so knew that the Silver types he was suggesting were great. He kept within my budget which was very important. The economy has taken a hit the last 8 years. I am very happy with the decision to use Lear Capital. I have been watching the commercials for the different companies selling gold and silver and they were my first pick. Also, I feel relieved to have some silver in my possession. It was a win-win situation. Thank you.
Reviewed Nov. 17, 2016
My experience was very good. Kelly ** was very helpful and proceeded efficiently and quickly. She was very patient and explained the many possibilities available with Lear Capital. I am very pleased with the purchase and I will definitely recommend Lear Capital to my friends with confidence that their experience will be just as pleasant.
Reviewed Nov. 16, 2016
We were told that we would receive a phone call at the time of shipping since we were heading to Yuma, AZ for the winter. We did not receive a phone call, and thankfully our daughter had stopped by our house when Federal Express stopped by. She called us and we told her to sign for the delivery. This could have been a very bad experience.
