Lear Capital Reviews

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About Lear Capital

Lear Capital has been involved in the precious metals industry since 1997, and it's now completed more than $3 billion in transactions. It can help you buy, sell and trade bullion, rare coins and physical gold and silver. It also offers a Price Advantage Guarantee for added transparency.

Pros
  • In business a relatively long time
  • Transparent pricing
  • Full-service gold dealer
  • 24-hour risk-free purchase guarantee
Cons
  • Website can be hard to navigate
  • Only one depository option

Lear Capital Reviews

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    Page 9 Reviews 1235 - 1435
    Verified purchase
    Staff

    Reviewed June 9, 2016

    I was very pleased with the service I got from Co **. He was great and made the transfer of some of my IRA funds easy and I have already made money. Thanks Co.

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    Verified purchase
    Customer ServiceStaff

    Reviewed June 9, 2016

    Rep could not have been better. I was ready to buy from Monex when he made a follow up call so I didn't go through details, assuming Lear would be competitive. Rep steered me to Silver Falcons which I appreciated. I find I paid a very heavy premium, which my rep is trying to adjust. Steered a friend spontaneously today to Monex albeit reluctantly. Will be buying again within 2 months and another friend will be buying gold soon. Can't in good conscience recommend Lear.

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    Factual basis uncertain
    Verified purchase
    Customer Service

    Reviewed June 8, 2016

    Pleased with the service I received from Lear Capital. From my initial telephone conversation to receiving my shipment on time, everything went as planned. The type of silver to buy was very helpful to a novice investor. Thanks for your service.

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    Verified purchase
    Customer ServiceTransparency

    Reviewed June 8, 2016

    The communication was very clear and informative. Order was expedited. His service was excellent and shipment arrived as promised.

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    Verified purchase
    Staff

    Reviewed June 8, 2016

    Many people at Lear assisted me with my purchase. Derrick was especially helpful getting me started. The young lady who handled my IRA rollover did a terrific job.

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    Verified purchase

    Reviewed June 7, 2016

    Very pleasant experience. I ordered online and got my coins in a timely fashion.

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    Verified purchase

    Reviewed June 7, 2016

    Silver coins - Thank you, Denise, for your valued advice on what to choose for a gift for my granddaughter.

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    Verified purchase

    Reviewed June 7, 2016

    Very good experience.

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    PriceStaffTransparency

    Reviewed June 7, 2016

    33% COMMISSION. At the very end of the deal they did a BAIT AND SWITCH. They convinced me to purchase Canadian Silver Falcons instead of Canadian Maple Leaves. As a result I was charged a 33% COMMISSION. I was rolling over $70,000 into an IRA. That would have gotten me close to 3500 1 oz Maple leaves at a cost of about $20.00 per oz. Instead I ended up with $1520 1.5 oz Silver Falcons, or 2281 oz and paid close to $30.5 per oz. So instead of paying $20 per oz I paid 30.5 per oz. They offered to buy back my Silver Falcons at a price of around $28.00 per coin. So in 3 Weeks time My $70,000 investment with Lear in now Worth $43,000.

    The first sales rep I spoke with was great. Very informative except for the 33% COMMISSION. The product guy was the one that got me. He told me the Silver Falcons were better because they are .9999 pure and the Maple leaves are only .999 pure. The only time I was told of the 33% commission was during the purchase recording. The purchase recording is high pressure and we had to redo it 2 or 3 times to get it clear. I asked specifically if I was paying 33% after one the attempts and was told, "No we just have to say that to everyone." If I had heard anything that sounded in the order of a 33% Commission before that time I would have run for the hills. They intentionally misinformed me.

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    Resolved outside ConsumerAffairs
    Verified purchase
    Staff

    Reviewed June 6, 2016

    Mr. ** handled the order in a very expeditious and courteous manner and the delivery of the coins I ordered were delivered within 10 days. My only concern, which I voiced to Mr. **, was the FedEx delivery man left the $6200 package on the porch while we were home and no door bell or knock was heard. Mr. ** assured me this would be passed on to the shipping department manager.

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    Verified purchase

    Reviewed June 6, 2016

    I am very pleased with Lear Capital as a purveyor of coins and precious metals. The ordering process is fair and easy, the security of the items sent is "top notch," and the coins that I have purchased have always come in excellent condition, with secure and good-quality packaging. I am very pleased with my purchases so far from Lear Capital.

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    Verified purchase
    Staff

    Reviewed June 3, 2016

    Always professional and taken care of by Michael **.

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    Verified purchase

    Reviewed June 3, 2016

    My order was shipped by FedEx and left on my porch. No signature required. Not as I was told. FedEx tracking # **. Signature NOT required. I was out of town for 2 days and very surprised to see the package. Thank you.

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    Factual basis uncertain
    Verified purchase
    Customer ServiceStaff

    Reviewed June 3, 2016

    I have been Dealing with Mr. Ped ** for awhile now and he has always been helpful and goes out of his way to inform us of the current prices and best deals. When I have questions he always answers them with courtesy and respect and goes out of his way to see that we're taken care of.

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    Verified purchase
    Staff

    Reviewed June 3, 2016

    I was very pleased with the transaction with Lear from the beginning to the end. Filling out forms, choosing options and making decisions were all very easily done with the help I received from the Lear representatives. I am satisfied with the investment I have chosen and have recommended Lear to others. I am sure to use your services in the future.

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    Verified purchase

    Reviewed June 3, 2016

    Everything seemed to be in order. I thank you for the 13 pieces of silver, at least I have some idea of what I purchased. I also want to thank you for the check you sent me.

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    Verified purchase

    Reviewed June 2, 2016

    I am very happy with the order that I received from Lear Capital. The only thing that I would like to see on my purchase agreement is a total breakdown of the value and costs of my purchases. Total purchase, total of each item, total of shipping, total of Lear Capital's total profit. If this on the shipping order or receipt, I would then be able to figure how much percentage it would have to increase for me to make a profit on my selling of the items.

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    Verified purchase
    Staff

    Reviewed June 2, 2016

    Thank you for allowing us the opportunity to give Lear Capital some feedback as we are regular customers. We are by all means not very frequent customers. The first thing we would like to convey to you is the overwhelming love and genuine interest in our house on the part of one Benjamin **! This man has a talent that should not go unrewarded. He has been an educator, counselor & just a great helper - directing, guiding yet at the same time respecting our unique circumstances. We never met him but we love him! This is a great reflection of Lear Capital!!!

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    Verified purchase

    Reviewed June 2, 2016

    I'm generally happy with the experience. I just got the letter showing the details, and I feel I may have been overcharged a bit, but it's too late now. My investment was in silver, and it was quite large for me. I expected, from all I read and heard, that silver would go up; but since I bought it, it has gone down 11%. I do realize it is a long-term investment. Hopefully it will perform well over time.

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    Verified purchase

    Reviewed June 1, 2016

    Had a great experience. Dealt with David **. Deal was exactly as expected and represented and metals were delivered when promised. Very pleased with David and Lear.

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    Verified purchase
    Staff

    Reviewed May 30, 2016

    I could not be more pleased than I am with Danny **. His patience and knowledge of the precious metals, and his caring about my lack of it was refreshing and helped me totally. I would recommend him highly. Keep up the excellent work you do to educate us.

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    Verified purchase
    Transparency

    Reviewed May 30, 2016

    Dmitri ** did a great job explaining the process as well as keeping in touch with updates throughout the process. I would certainly do business with him again as well as recommend Lear Capital to others.

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    Verified purchase
    Staff

    Reviewed May 29, 2016

    I have done business with Jody ** of Lear Capital for several years now. I don't have a lot of money to invest but she never seems impatient and is always very informative and friendly, also efficient. I will continue to do business with her whenever I can.

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    Verified purchase

    Reviewed May 26, 2016

    This was my first experience purchasing precious metals. Overall I was happy with the process, it took a bit longer than I anticipated. For future purchases I would like to set up a bank direct payment to avoid the time constraints of sending a check through the mail.

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    Verified purchase
    Staff

    Reviewed May 26, 2016

    I was referred to Lear Capital by a trusted friend & confidant who also invests in precious metals as a customer of Lear Capital. Vincent **, the account representative who serviced my investment needs, was professional, knowledge of the industry, and very pleasant to talk business. I also found him to be a patient listener. Above all, Mr. ** treated my investment needs as if they were his highest business priority. As I am a sales engineer, I constantly assess my suppliers/vendors by their level of technical competence, their business acumen, and their general care in assisting their customer's business needs. Every Lear accountant that I talked to met the aforementioned criteria. Consequently, I will make future investment transactions through Lear Capital, and will gladly spread the word about the great products & services that Lear Capital provides.

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    Verified purchase
    Customer ServiceStaff

    Reviewed May 26, 2016

    Having previously made a purchase with another company, I received a phone call from Raad concerned that I had paid too much and that I should seriously reconsider. He opened my eyes and educated me. He helped me to rescind my other purchase and make a transfer to Lear Capital.

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    Verified purchase

    Reviewed May 25, 2016

    FedEx delivered shipment to home and left it on the porch. No signature needed. Seems to me that a delivery of that much $$ is more important than just dropping it on the porch.

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    Verified purchase
    Customer ServiceTransparency

    Reviewed May 25, 2016

    No issues of any kind. I have ordered several times now and the process and communication have been easy, accurate, and timely. No problems in any transaction so far.

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    Verified purchase
    Staff

    Reviewed May 24, 2016

    Worked with Dino. Very knowledgeable. Saved us from buying the wrong form of silver.

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    Verified purchase

    Reviewed May 23, 2016

    I couldn't be more pleased in the way I was treated. The transaction was effortless and I had my order in the time specified.

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    Verified purchase

    Reviewed May 23, 2016

    Everything went as expected. I bought a number of silver snow falcon coins from Richmond. I intend to purchase more in the coming months (years). I also intend to invest in gold, though I wish there were 1 oz pure gold, non-bullion (non-reportable) options. Since that isn't an option (anywhere, I suppose), it's no fault of Lear.

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    Verified purchase
    Staff

    Reviewed May 22, 2016

    To evaluate investment opportunities in precious metals I need information and historical data on various relationships such as gold prices vs silver prices; coin prices vs bullion prices, etc. The Lear Capital rep was generous with his time in providing me what I needed.

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    Verified purchase
    Price

    Reviewed May 20, 2016

    Lear was very engaged and patiently led me through the process of purchasing precious metals, as I was a novice. A bit expensive to "get in" but, everything is explained upfront. So far, I'm pleased with my experience.

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    Verified purchase

    Reviewed May 19, 2016

    It's always a pleasure to work with professionals! Thank you.

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    Verified purchase

    Reviewed May 19, 2016

    I was very satisfied with the order I placed with Lear Capital. Thanks for your services.

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    Verified purchase

    Reviewed May 19, 2016

    Purchase of $20 St Gauden MS 64 gold coins. I had no interaction with Joe ** but interacted directly with Michael **. My survey has to do only with Michael who was very professional and great. A previous interaction with Joe ** was not optimal.

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    Verified purchase

    Reviewed May 19, 2016

    I am very disappointed with my experience and would not recommend your company. I was not informed would be paying almost 20% in fees. Can't believe this is legal.

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    Factual basis uncertain
    Verified purchase
    Customer ServiceStaff

    Reviewed May 18, 2016

    I found Pierre ** to be very conscientious in responding to my questions/concerns in a timely & engaging manner. After I initially declined to invest, he sent me additional information which led me to change my mind and start a self-directed IRA containing primarily silver bullion coins. Patient and persuasive without being pushy--you've got a good salesman in Pierre!

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    Verified purchase
    Staff

    Reviewed May 18, 2016

    Lear Capital was very helpful in converting my gold into silver. Michael was my representative and he was very knowledgeable. I received my precious metals quickly. Overall it was a great experience.

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    Verified purchase
    Staff

    Reviewed May 18, 2016

    Very easy to work with and knowledgeable.

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    Verified purchase
    Staff

    Reviewed May 17, 2016

    I contacted Lear Capital regarding transferring part of my IRA into precious metals. Within a very short time I was contacted by Gary who was honest, informative, and not a typical salesman in regards to being high pressure or pushy. They made it quite easy to set up the account and transfer what I wanted to go into precious metals. I have since recommended Lear to several people. Thank you.

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    Verified purchase
    Transparency

    Reviewed May 17, 2016

    Well I have to say that my experience with Lear Capital was perfect! From start to finish they communicated with me was excellent. I will be doing more business with them in the future.

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    Verified purchase
    Price

    Reviewed May 17, 2016

    Lear Capital had fair, real time prices based on up to date market values. Lear Capital provided me with Accurate ship time estimates before I committed to my purchase. They produced superior quality products. I purchased silver and gold coins. I Will definitely purchase with Lear Capital again.

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    Verified purchase
    Staff

    Reviewed May 16, 2016

    I think Paul is the best, most honest, best question answerer, best explaining options, etc. I recommended him to my brother and he thinks that Paul is also top notch. I don't believe I could have worked with anyone better than Paul.

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    Verified purchase
    Staff

    Reviewed May 16, 2016

    I was very please with the whole transaction and the people were awesome and very helpful. Highly recommend company.

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    Verified purchase
    Staff

    Reviewed May 16, 2016

    I bought gold & silver coins from Lear Capital through Chris **. He was unfailingly polite & patient throughout the whole process, especially with my money issues and me getting cold feet and wanting to back out of our agreement. To me, Chris is Lear Capital - I haven't dealt with anyone else and I would definitely recommend Lear, and Chris.

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    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed May 16, 2016

    This was my first purchase of gold coins. All of my questions were answered and explained in a very courteous manner. I especially appreciated both the email saying when they would arrive and the heads up phone call. I will be working with Lear Capital in the future.

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    Verified purchase
    Customer Service

    Reviewed May 13, 2016

    My experience as a new Lear Capital customer was very satisfying. Brian ** ensured my new account was set up completely, accurately and met all my expectations. I'm very satisfied with his assistance leading to my gold and silver allocation decision, and subsequent purchase.

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    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed May 13, 2016

    I cannot tell you how excited I am to get my Gold/Silver IRA from Lear Capital. For over 20 years I have had an IRA with several different groups including Nationwide, New York Life and The Hartford. In that time I have made only $1000. Every organization has told me it was due to the market and to keep putting more money in. 15 to 20 years ago it didn't bother me because I was younger.

    I am 57 years old now and wondering how these organizations can claim they are working hard for me. I called Lear Capital and could not believe how helpful and easy it was to transfer my 457 IRA to a Gold/Silver IRA. John and the rest of the staff were amazing. I knew nothing about Gold or Silver and they took the time walked me through the process, answered all my questions (even on a Saturday), and made me feel like they really wanted me to understand what I was getting myself into. The best thing is I can call them anytime I have a question and they answer within minutes or call me back shortly thereafter. The way the economy goes up and down these days I felt like this was the right move for me and I would recommend Lear Capital to anyone.

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    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed May 13, 2016

    I am taking this time to let Lear Capital know that they a valuable asset in Michael **. I was a first time buyer and caller when I talk to Michael, he was very helpful to explain how to buy and invest in silver in great details. For this experience, I was very pleased and happy with my purchase. Looking to doing more business in the future, with Lear Capital and working with Michael, again! I also will and have recommend Lear Capital and Michael to family and friends, some have responded. Thank you very much Lear Capital and Michael **!

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    Verified purchase
    Staff

    Reviewed May 12, 2016

    This was my third contact with Ms. Jody **. She has been a joy with which to conduct business. I have and will continue to recommend her and Lear to my friends and family. She is professional, charming, and a delight to converse with.

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    Verified purchase
    Staff

    Reviewed May 11, 2016

    I entered into the purchasing of silver with very little understanding of the precious metals market. I was walked through with gradient information so that I could work with it. Lear Capital Representatives David ** & Bryan ** were, & continue to be patient & helpful. I'm glad I invested with Lear Capital.

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    Verified purchase

    Reviewed May 11, 2016

    Pierre held my hand and guided me through the process when I was investing a large part of my future with him. Thanks to him I feel like I made a sound investment and time is proving me right.

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    Verified purchase

    Reviewed May 10, 2016

    I am a little concerned that 19 calendar day elapsed before my order has been shipped. The check I sent by FedEx was cashed on 4/22/16, and Ted tells me that the coins will arrive on 5/12/16. That's a long time to be in process!

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    Lear Capital
    Response from Lear Capital

    John, thank you for your review. Our company policy is to hold all checks from first time clients until funds clear. If we have any concerns at our own determination, we may hold funds a couple of days longer. This is done out of pure protection of our clients. Identify theft and bad checks have risen exponentially over the past 10 years. We at Lear have not been immune and take additional security measures to ensure that checks are written from actual clients. If a check is cashed and metals are sent out, things get very complicated for both company and the affected victim. We air on the side of caution, but know two things. 1. Lear has delivered 100% of every real order ever placed since 1997. 2. The price of your metals are locked in at time of confirmation. We do not change prices and if the market goes up or down in the interim, your price is confirmed when you order. All the bets Mr. Milloy.

    Insufficient response received
    Verified purchase

    Reviewed May 10, 2016

    You could not have done more.

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    Verified purchase

    Reviewed May 10, 2016

    Mike ** could not have been better to work with. We have total confidence in his advice and have already place a second order.

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    Verified purchase

    Reviewed May 10, 2016

    Very pleased with Ted's service.

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    Verified purchase

    Reviewed May 9, 2016

    Very happy with service.

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    Verified purchase
    Customer Service

    Reviewed May 6, 2016

    Very good customer service. Always called back with information when needed. Easy to work with.

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    Verified purchase

    Reviewed May 5, 2016

    Our experience was exceptional... It was what we expected but ALL our expectations were met in spades!!

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    Verified purchase
    Staff

    Reviewed May 5, 2016

    Purchase of Silver Snow Falcons. My only complaint was the delay in receiving any documentation of my purchase. The rest of my experience was acceptable. Both Sean and Jenna were very helpful. Keep up the good work.

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    Verified purchase
    Customer ServiceStaff

    Reviewed May 5, 2016

    I was happy with the experience on this order, however I found out my old representative left the company over a year ago and no one there ever thought to contact me. It was two years ago that I last heard from an account representative.

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    Verified purchase
    Staff

    Reviewed May 4, 2016

    Mr. ** is always informative and factual. Never "pushes" but allows me to decide on options. I appreciate his assistance and have placed my trust in him.

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    Verified purchase
    Customer Service

    Reviewed May 4, 2016

    On 3 May I made a purchase of gold/silver coins. I was provided EXCELLENT customer service from Charles ** and Brad **... This is my fourth purchase from Lear Capital and one of the reasons I keep returning is Brad and Charles!

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    Verified purchase

    Reviewed May 4, 2016

    This was my first time punching silver. Everything was great. I recommended Lear to my family.

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    Verified purchase

    Reviewed May 3, 2016

    I truly would recommend Lear to a friend and as a matter of fact, I already have. They shipped my silver earlier than I expected and everything was exactly as represented. I plan to order again soon.

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    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed May 3, 2016

    I worked with Dana. I bought 250 snow falcon 1.5 oz silver coins. Dana was great. Any question I had she was very helpful and explained so I could understand. Always returned my calls within minutes. I will surely do business again.

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    Verified purchase
    Staff

    Reviewed May 2, 2016

    Courteous, efficient and pleasurable... describes my experience with Lear in a nutshell. Knowledgeable and timely as well. Thanks to all at Lear.

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    Verified purchase
    Customer ServiceStaff

    Reviewed May 2, 2016

    Tom ** is very professional and a pleasure to business with. When I am looking to buy silver or gold he is the one I know will be honest and will have the correct info. That's why he is my first call and the reason I only buy from Lear.

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    Verified purchase

    Reviewed April 30, 2016

    Very pleased with the transaction. Coins arrived well-packaged and in excellent condition. Would recommend Lear Capital to anyone who wants good quality coins.

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    Verified purchase
    Transparency

    Reviewed April 29, 2016

    I used Lear Capital to roll over my IRA for safety in this uncertain world and for future benefits. I am very happy with the service, and explanations given to a new consumer with limited knowledge. I would recommend them after researching several companies.

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    Verified purchase
    StaffTransparency

    Reviewed April 29, 2016

    Bill was a delight to work with and helped me immensely in my first silver coin purchase. I was happy to have someone take the time to explain the differences in bullion/numismatic coins. His knowledge and experience gave me the confidence I needed to choose which type of investment would be most suitable. Talking to Bill was like having a mentor and his professional demeanor and kindness meant a lot. I will continue to work with Bill and Lear Capital in the future.

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    Verified purchase
    Transparency

    Reviewed April 28, 2016

    IRA transfer to gold/silver - Excellent service! I was contacted regularly, given updates, details and explanations on LEAR and WELLS FARGO to my satisfaction! Follow Up was also great! Thanks again.

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    Verified purchase
    Customer ServiceStaff

    Reviewed April 27, 2016

    The experience with Lear was exceptional. I was given information to help with the types of ways to hold metals adding to my portfolio. Mr. ** was great as we discussed over the phone the pros and cons of the holding options and without any pressure he helped with the options and the final holding decision. The delivery of the product was spot on, timely and accurate.

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    Verified purchase
    Price

    Reviewed April 25, 2016

    Bad shipping and I feel price was too high. FedEx left my boxes lying in the driveway and drove off. I found limited silver coins at cheaper price. .999 pure.

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    Lear Capital
    Response from Lear Capital

    Gary, rest assured that every order is insured until it is in your home. The only boxes left on a porch are for orders that do not exceed the value of insurance that the shipping company provides. Rest assured that every order we have sent to clients has been delivered. We apologize that your experience was not satisfactory.

    Likely if you look long enough you can find a company that will sell you coins a few pennies lower than Lear Capital. We do not compete on price, though our prices are competitive. Rather we compete and win customers with our value based system which goes far beyond fighting to have the lowest prices on products.

    Factual basis uncertain
    Verified purchase
    Staff

    Reviewed April 25, 2016

    I contacted Lear Capital to obtain information on an IRA transfer to establish a precious metals IRA. I was fortunate to have Mr. Ped ** as my contact agent at Lear Capital. He provided me with a great deal of information which was very helpful in making a decision to transfer some of my IRA funds into a precious metals IRA. He was very patient in giving me the info that I needed to make a decision on this investment without in any way trying to hard sell me on anything. His advice was very professional, timely, and helpful. He has continued to follow up with me to make sure that I am comfortable with my new account, and that I understand all relevant details of same. I would recommend his services to anyone interested in this type of investment.

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    Verified purchase
    Staff

    Reviewed April 23, 2016

    I had a very good experience with Mr. **. Everything he did seemed very professional to me as a first time buyer of silver. I thank him very much. I would recommend him to anyone. I was very pleased with my coins.

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    Verified purchase

    Reviewed April 23, 2016

    It was easy to order online and after payment was verified, my shipment was promptly sent out. I like the fact that they use confirmation of ID before delivery. I will continue to order my precious metals from Lear because they are professional and fast.

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    Verified purchase
    Customer ServiceStaff

    Reviewed April 22, 2016

    Terry ** was very helpful, friendly and efficient. He also kept in telephone contact at all stages of the transaction. As a result I have made a second purchase with him.

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    Verified purchase
    Customer ServiceStaff

    Reviewed April 20, 2016

    Jack ** was excellent in helping me transfer my IRA into silver. He answered all my questions and help me with great advice to select the right product for my needs. Even with me on the east coast and my crazy working hour, Jack always returned my calls when I had questions. My son is interested in purchasing precious metals and I have already told him he needs to discuss his needs with Jack.

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    Verified purchase
    StaffTransparency

    Reviewed April 20, 2016

    Tom is a wonderful person. Explained everything so I could understand what I am doing and why to buy what I did. Tom also keeps in touch. Treats me as a friend. I hope he is there a long time. I have recommended him to many friends. Thank you Tom for all your help.

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    Verified purchase
    Sales & MarketingStaff

    Reviewed April 20, 2016

    Salesman put too much pressure on me telling I needed to buy now because they could not hold my money, which I found out later was a lie!!!

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    Verified purchase
    Customer ServiceStaff

    Reviewed April 20, 2016

    I am a new investor into the metals market. As such, I was extremely happy with the customer service I received when I transferred my IRA accounts to Lear Capital. The representative who helped me through the process both informed me about and guided me through my investment decisions. The investment advisors at Lear Capital not only have professional acumen but also demonstrate supportive expertise. I feel I can trust Lear Capital with my investments and will definitely recommend Lear Capital to family members and friends.

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    Verified purchase

    Reviewed April 18, 2016

    I had no experience regarding Precious Metals other than the reading of a few articles on the subject, Denise ** was a great help to me in assisting me with some basics regarding investments in this field. I have accepted in faith her judgments and made my first order accordingly. All was expedited properly and promptly.

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    Verified purchase
    Price

    Reviewed April 18, 2016

    Price was approx. 50% higher than other companies I have dealt with in the recent past and the time frame to receive order was approx. 3 weeks as compared to approx. 1 week from the other companies I have recently dealt with. I noticed my check cleared almost 3 weeks before shipment.

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    Verified purchase

    Reviewed April 18, 2016

    Everything went smoothly. If I had known that a wire transfer of money would speed the delivery I would have done so. So in the future I will be buying by wire transfers. Thank you!

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    Customer ServiceStaffTransparency

    Reviewed April 17, 2016

    Thank you to everyone at Lear. Communication with Lear was professional and sincere. The transaction was handled in a timely and accurate way. I was confident that my money was safe. All calls were handled efficiently and there was very little time wasted on hold. I plan to purchase more solid assets with Lear.

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    Transparency

    Reviewed April 17, 2016

    My experience with Lear Capital has been very good. The Group at Lear Capital explained entry into my account and directions very clear and well. Thank you Lear Capital.

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    Reviewed April 15, 2016

    I'd like to say that most of the time shipments do not arrive from vendors as quickly as promised. Lear Capital has always sent my orders to me quickly, and as promised.

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    Customer ServiceStaff

    Reviewed April 14, 2016

    I made my call and rep called back shortly. Order was placed, shipped and received as stated. I was very pleased as I do not have a lot of experience doing this type of ordering. My rep was very knowledgeable and helpful. I would certainly recommend your service to my friends. Thank you.

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    Customer ServiceStaffTransparency

    Reviewed April 13, 2016

    Spoke twice with a British accented customer service rep and he was very rude and acted as if my phone call was irrelevant since I was interested in only buying $300 worth of metal. Also, your system if having to send a check and waiting to clear, etc is long and cumbersome. JM Bullion allows me to purchase with my card and ships the same day or next. I will use JM from now on.

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    Factual basis uncertain
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    Price

    Reviewed April 12, 2016

    Thank you for helping get our silver IRA. We purchased at low price and silver seems to be headed up. Looking forward to a growing asset! Thanks again.

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    Customer ServicePriceTransparency

    Reviewed April 12, 2016

    My dealings with Lear Capital: I am NOT a happy camper! Early on about the end of February 2016 I decided to take some of my IRA money setting in my Schwab stocks account and transfer $60,000 into a Silver and Gold IRA. My first contact was with Terry ** who helped me through the process of getting the funds from Schwab to Goldstar. At that time I told Terry that I only wanted “generic” silver and/or gold. Meaning 1 oz silver rounds like buffalo or sunshine that I already had in my previously established Goldstar account. No special or “commemorative coins”. He said that was not a problem. I assumed that that was the basis for further contacts and dealings with Lear. Well – either that desire was not communicated to “Precious Metals IRA Department” or subsequently to Greg ** or Sean **. OR – if it was communicated it was totally ignored.

    2/29/16 Goldstar authorization form from Mr. **. On 3/9/16 I received instructions from Greg ** regarding sending Goldstar IRA direct rollover and my latest monthly Schwab statement. On 3/9/11 both were sent to Mr. **. 3/18/16 received confirmation from Mr. ** that my funds had arrived. On the same day received “Docusign” from Mr. **. This was followed by a loooong waiting period. 3/31/16 I sent an e-mail stating my storage account (Goldstar) still shows $59,898.86 as "awaiting metals". Is there a reason for the delay? Got a phone call – check with Goldstar – the metals have arrived. 4/8/16 – Discovered that my account had gone from $67,872.20 on April 6th 2016 to $41,803.24 on April 7th 2016. That’s when I also discovered that my “purchase” consisted of some obscure Canadian 1.5 oz Silver and Canadian ¼ oz gold. THAT IS NOT WHAT I ORDERED! I was completely blindsided.

    At NO TIME either in telephone communications or in E-Mail correspondence were the words “Canadian” or “One and one-half ounce” or “one-quarter ounce” mentioned by anyone from Lear. I would have suspected something was amiss had any of these words been communicated. Subsequent research revealed that these two choices (Which I DID NOT MAKE) resulted absolutely ridiculous cost per ounce for both the Silver and the Gold. I expected to pay somewhere between $1.00 and $1.25 over Silver spot price for 1 oz Silver rounds and a similar markup for the gold. What was chosen for me BY LEAR was more like 50% markup! Not only that, but the “random year” ¼ oz is not nearly as expensive as the 2016 version. The 1 oz Maple leaf is not nearly as expensive as the 1.5 oz. If you are gonna overcharge – might as well max it out!

    I am NOT a “collector”. I am an investor. In my opinion if the whole market goes south, these “Canadian Grey Falcons” will only be worth the content of the silver or gold content in them. From the start I wanted only “generic” Gold and Silver. THAT IS NOT WHAT I GOT! Also made my concerns known in an e-mail on the 8th. Got a reply back the same day. Said “The IRA senior portfolio manager you worked with will contact you Monday to go over the details of your IRA account. He will address any questions or concerns." Well Monday has come and gone. No contact. NO COMMUNICATION – just like through the whole transaction.

    And finally on 4/11/16 I received my Invoice ID - DATED 3/18/16. Guess it was time to finally let me know you filled my order with your choice not mine. How sweet. “At Lear Capital your satisfaction is our priority.” OK. What I want. What I demand is a complete reversal of this situation. I want $60,000 worth of “generic” 1 oz silver rounds Buffalo, Sunshine. I’d even hold still for US Eagles (less $1.00 to $1.25/oz above spot) and you take back your Canadian Gold and silver Snow Falcons. I have never been switched like this before.

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    Factual basis uncertain
    Verified purchase

    Reviewed April 12, 2016

    GOLD AND SILVER PURCHASE. I have made several purchases with Dana and am extremely happy. Thank you.

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    Staff

    Reviewed April 11, 2016

    Rich was wonderful. Educated me on precious metals. Awesome job.

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    Customer ServiceStaff

    Reviewed April 11, 2016

    Mr. ** was very helpful in explaining how precious metals are priced including the different categories for sale. When I made a telephone call to him or the IRA people, they responded quickly and courteously. I still have some things to learn, but I have no problem calling Mr. ** as needed.

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    Verified purchase

    Reviewed April 7, 2016

    The order was received on time. Although I probably should have opened and inspected the contents of each of the three bags, I was in no mood to count over 2000 coins! I have confidence in your company and I assume that you put the right amount of each coin in its respective bag. Did I make a mistake?

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    Staff

    Reviewed April 6, 2016

    Dealing with Vincent ** is a real pleasure. He is always knowledgeable and helpful. He is my go to guy with Lear Capital. Thanks Vincent for your help!!!

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    Staff

    Reviewed April 6, 2016

    I have not invested in silver or gold before now. I was initially interested in gold. Mr. ** steered me to silver. I wanted to see how my first investment went before I considered anything further. I'm still not sure. If I understood the materials that arrived with the silver - it would need to increase by 28% before I broke even. Guess time will tell. Mr. ** was professional and personable.

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    Reviewed April 5, 2016

    I have ordered Silver Dollars on several occasions now. The process is simple. The coins arrive in 10 days or so by FedEx to my home. They are packaged inconspicuously in an oversized FedEx box. Depending on the quantity ordered, they have been packaged either in plastic cylinders or in acrylic sleeves. Either is acceptable though I prefer the acrylic sleeves for lesser quantities so that I may give them individually to my grandchildren as prizes for tooth loss! I am very pleased with my purchases from Lear Capital which complement my other retirement investments.

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    Reviewed April 5, 2016

    This was our first experience with a metals purchase, and Bruce made us feel very comfortable with the transaction. I have recommended Lear to friends, and will likely make another purchase in the future.

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    Customer ServicePriceStaff

    Reviewed April 5, 2016

    Our coins were polished and discolored. We immediately called to get return protocol. The supervisor (Jeremy **) neglected to call me back until the 8 day (AL law) return requirement had expired. Although the rep (Dana **) expressed a 30 day return policy, Jeremy ** would only suggest a 50% buy back bid price. He was extremely rude and unprofessional! He said I should have just mailed them back even though I had not spoken to anyone or received a call tag! I will NEVER order from them again and will express to other investors to avoid this company EVERY chance I get!

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    Resolved outside ConsumerAffairs
    Verified purchase
    Staff

    Reviewed April 5, 2016

    Daniel ** is a professional in every sense of the word. When we purchase more precious metals it will be with Daniel. He has earned my respect for being truthful and honest.

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    Staff

    Reviewed April 5, 2016

    Our representative worked to make the transfer easy for us. We had trouble with the paperwork from the other annuity, but we were happy with how they got it done.

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    Verified purchase

    Reviewed April 5, 2016

    My experience with ** and Lear Capital has been a very good one. I know I can trust them to keep their word as well as keep me informed on the market. Do business with them has been a pleasure!!

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    Verified purchase
    Customer ServiceStaff

    Reviewed April 4, 2016

    This is my first business with Lear Capital. I was very pleased with Denise ** and Terry **'s professional demeanor and customer service. I found their information and answers to my questions to be well thought out and informative. I was sufficiently impressed with Denise and Terry to choose Lear again for further acquisitions.

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    Verified purchase

    Reviewed April 4, 2016

    I am very happy with the help that I've received from Gary in explaining the process required and the guidance to deal with the companies that I have to deal with while changing my 401k's to a single IRA. Samara and Gina in the IRA accounts have been so helpful with all the paperwork involved. I would never have been able to do this by myself, but I am managing with their assistance. I am looking forward to finishing this process and being confident that my retirement account is as safe as it can possibly be.

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    Verified purchase
    StaffTransparency

    Reviewed April 1, 2016

    Chris is professional and courteous. He takes the time to explain my options to me in a way that's easy to understand and he never pressures me into any decisions about my precious metals. For these reasons it is a pleasure to work with Chris and I'm confident that my investment is in good hands.

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    Staff

    Reviewed March 31, 2016

    We have received three orders now and have been very happy with our account rep John **. He has been accessible for any questions I may have and been very helpful and courteous.

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    Staff

    Reviewed March 31, 2016

    Working with Jody was an absolute pleasure. She made sure I was comfortable with buying gold and silver. Jody took the extra time to make sure I understood the investment options so I could make the best choice for me. I have already recommended Jody to a few of my friends.

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    Staff

    Reviewed March 30, 2016

    My account representative, Brian **, was very helpful in the recent set up of my transfer of IRA funds from RJ to a Lear Capital metals account. I was new to this and Brian was very informative and patient in answering all my questions. He has earned my trust and I plan to talk to one of my daughters about the potential of her own account with Lear Capital. I will refer her to Brian.

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    Staff

    Reviewed March 30, 2016

    I am very pleased with my order and how helpful my account rep (Bruce) was. I had been considering investing in silver for a long time but never found anyone I felt I could trust to handle the transaction. I would definitely recommend that anyone considering investing in precious metals to contact Lear Capital before they invest.

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    Price

    Reviewed March 29, 2016

    I am overall happy with Lear. I wish you didn't charge so much for shipping though. I think you overcharge for shipping by 100% or so. I think you could cut it in half and still be insured. But I trust Lear to give me the silver I order in a reasonable amount of time.

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    Verified purchase

    Reviewed March 29, 2016

    Mr. ** is the best. I am very happy with my experience. I have enthusiastically told my family and friends about Lear Capital.

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    Staff

    Reviewed March 29, 2016

    I'm sending this review in regards to us starting our Financial Portfolio. We had an awesome Representative, Tommy, who made our process of purchasing so phenomenal!! We'll definitely be contacting him to add to our Lear Capital Precious Metals collection!!

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    Verified purchase
    PriceTransparency

    Reviewed March 28, 2016

    I have order silver from Lear Capital on several occasions. I appreciation the information and straightforwardness of the website and the ease of the ordering process. Pricing and fees have always been clearly noted and explained and my orders have always arrived in a timely and secure manner. I am very satisfied with my experience with Lear Capital and plan to use Lear Capital for my next silver purchase.

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    Staff

    Reviewed March 28, 2016

    The representative I worked with was Daniel **. He was excellent. He was thorough, knowledgeable and answered all my questions. He was never rushed. It was a pleasure working with him.

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    Verified purchase
    StaffTransparency

    Reviewed March 28, 2016

    My experience with Lear Capital has left me extremely pleased. Ms. ** was very thorough in her explanation of silver. She explained everything concerning my order and what to expect. I would certainly recommend her and your company. Thank you.

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    Staff

    Reviewed March 28, 2016

    Staff was courteous, knowledgeable, and efficient. They continued to follow up when the third party we were dealing with was slow and inefficient.

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    Customer ServiceTransparency

    Reviewed March 28, 2016

    Great company. Easy dealings. Called them, told them how much I wanted to invest and they walked me through the process and what they would recommend. Put my order in after a few days of thought and was delivered to my door steps before the allotted time they originally had told me.

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    Verified purchase

    Reviewed March 28, 2016

    Yes I am very happy about the Co Yin has service me for buying the new Silver Eagle coins. Thank you very much and I do approve of anybody to go ahead and getting as much as you need!

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    Verified purchase

    Reviewed March 27, 2016

    My experience with this company was great. It was my first time buying silver. When my package arrived I was taken aback by its beauty and quality. I will tell my friends.

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    Verified purchase
    Staff

    Reviewed March 25, 2016

    Was completely disappointed with my experience. It felt like I was being sold a bill of goods by a savvy salesman only looking out for his commission rather than informing the customer what he was truly buying. I will take complete responsibility for not reading the shipping and transaction agreement in detail. By the way you title that form, it would seem like a harmless form, but in fact, it spells out how you make your money off the customer. Those items however should have been read and discussed with the customer.

    First of all, I was never told that my account was going to based on the Snow Falcon coin. In fact, the only time that coin was brought up was when I asked about the free coins I had coming, of which I never received anyway. I had assumed that my IRA was going to based on raw silver. In other words if I gave you $5,000 to invest in Silver, then I was going to receive $5,000 worth of silver. When in fact, you sold me a Snow Falcon coin for approximately $41.00 a coin and then pocketed the difference of my money from the selling price to the spot price. If you look at my statement from Self Direct IRA Services, Inc., my balance in my account shows that I only have $2,787,32 in my account. It shows a negative loss of over $2,210.67 of my hard earned money of which you didn't disclose at anytime during our transaction.

    This was a complete sham. This is why I have moved you off as my agent of record at SDIRA. I can't trust you folks to look out for my best interest. The only expense that you ever verbally disclosed was the upfront fees that SDIRA charges for the account. It was told to me by Sean that this would be the only fees associated with this new account. Once again, I was not given all the facts and my salesman was not verbally disclosing every detail and misrepresenting the facts.

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    Lear Capital
    Response from Lear Capital

    Daniel, thank you for your review.

    In reviewing your account we have found that there has been an inaccurate understanding of how your account is valued. Your IRA custodian provides a standard value of every ounce of gold or silver based on the spot price of gold or silver. No matter if the coin/bar is premium or bullion. This makes for easy accounting for the custodian as they are not in the business of providing value of coins. While we show your account value is significantly higher than the one you listed please note you are free to sell to any party you wish. This is one of the major advantages of investing in physical precious metals. Just like a property, the value is based on what the buyer is willing to pay for it. Appraisers can provide a good estimate of the value of a home, but only the buyer will determine its real value. Please contact us at marketing@learcapital.com as we would love to show you the real time value of your account today.

    No response received
    Verified purchase
    Customer ServiceStaff

    Reviewed March 25, 2016

    I am a retired Federal Employee. I saw a Lear Capital commercial on TV among the many others of their kind. I liked the Lear commercial and called them over the others. I called and was put in contact immediately with a very knowledgeable man who was not pushy or aggressive. I felt comfortable talking with him. He returns my calls within minutes. Usually, he is available immediately. I placed an order and he explained the entire process. Everything went smoothly. I was concerned about the delivery process as many drivers just leave packages on the door step. I didn't need to worry about a thing.

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    Reviewed March 23, 2016

    1.5 oz. silver coin was shipped via fed-ex in HUGE box! This is cool as the coin will be a birthday gift for my son.

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    Online & App

    Reviewed March 23, 2016

    Lear Capital was very easy to work with. Found what I wanted on their website, ordered it, and they were very timely in executing my order and me receiving the product. I would highly recommend doing business with them.

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    Staff

    Reviewed March 23, 2016

    Pierre ** was easy to talk to, and very helpful.

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    Staff

    Reviewed March 23, 2016

    Alex always contacts me with any super opportunities. He is always courteous and very knowledgeable of what is going on in the precious metal market.

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    Verified purchase
    Becky increased rating by 3 stars.
    Customer ServicePriceTransparency
    After a positive interaction with Lear Capital, Becky increased their star rating on Feb. 23, 2017.

    Updated review: Feb. 23, 2017

    Resolved.

    Original Review: March 22, 2016

    I must say when placing my order I knew absolutely nothing about precious metals. I was nervous about buying and Bryan wanted me to spend my entire savings on these metals which I had not which I should have at least looked to see what the best coin to buy would be. Yet hindsight is always after the storm. Anyway that didn't happen. I did buy a good bit of precious metals. Still having no idea what I was doing. It all happen so quickly that day. Not very well explained but the delivery perfect. Being new I never opened the letter, just put it away. Called to ask a question to Charles and he took my head off and told me he had people calling thanking him for their purchases. I didn't know I was supposed to do that. This was my first buy. Now my purchase is not worth very much and I sure don't get any phone calls from anyone. I've bought my last from Lear Capital. Never an excuse to be rude.

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    Lear Capital
    Response from Lear Capital

    Becky, we wish to extend an apology for your experience with our level of service. Your experience is atypical and after speaking with the rep we have on the floor named "Brian" not "Bryan", we could not confirm your account. Please contact us at marketing@learcapital.com so that I can look further into your issue. Please note that when getting a valuation for your car it is a good idea to contact Lear directly to get a valuation in writing on the value of your metals. Many unscruplous outfits will only value your metals at the spot price, when indeed premium metals are worth much much more. Again we apologize for your customer service experience at Lear and wish to make it up to you in any way that we can. Please contact us so we can work to make up for your experience. Thank you.

    Reviewed March 22, 2016

    Well, I transferred a small IRA three years ago. Principal balance went from $8200 to $2500. Nice! But what hurt even more was the $450 I spent in fees to hold my silver over the three years and now another $150 to terminate (took a full distribution). What a sucker. Thank God I didn't transfer my other IRAs.

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    Lear Capital
    Response from Lear Capital

    Bill thank you for allowing us to serve you and resolve your issue. We appreciate your patience in this matter and are happy to have found a way to find a productive medium. All the best and please email us marketing@learcapital.com if we can do anything else for you.

    Verified purchase
    Customer Service

    Reviewed March 22, 2016

    The only reason I even considered Lear Capital was because apparently you were the only American distributor of the Canadian Silver Snow Falcon 1.5-oz coins. Normally I would have worked through my regular supplier (APMEX), but they did not have this particular item. So... I decided to give Lear Capital a try. Here are the deficiencies in your customer service model:

    First, you do not accept credit card for payment. Second, it took over one week for you to receive and acknowledge my personal check. Third, it took an additional two weeks or so for the items to be shipped. Unacceptable considering the kind of rapid turnaround I typically receive from APMEX. I have several friends who also purchase coins, but none had tried Lear Capital. They now know to avoid your company based on the negative feedback I passed along to them. Your process is NOT customer friendly and dealing with you is a BURDEN rather than a pleasurable purchase experience. I will not be back. I do not care if Lear is the exclusive supplier for certain items... I will just do without those items because it's such an inconvenient pain to acquire them from Lear Capital. And my colleagues now know this as well.

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    Lear Capital
    Response from Lear Capital

    Sterley, thank you for your review. A few clarifications regarding your review. We do hold checks for up to 12 business days, which is for client protection. The amount of identity theft that occurs online is only growing and we take your protection seriously. Once you have placed an order, your second order processing time is much faster. I will not write any of your personal details on this comment, but suffice it to say a 12 day holding period would explain the presumed delay in shipping. Please note that once we commit to sale you metals, your prices are secured at the time of verbal or online consummation. The holding of funds is not for arbitrage, but rather customer safety. Apologies for your delay and experience with our company. We would love to have you back as a customer and promise that your next order will be delivered and processed much faster.

    Verified purchase

    Reviewed March 22, 2016

    Easy, timely, accurate.

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    Verified purchase
    PriceStaff

    Reviewed March 21, 2016

    Transferring my stock based IRA to a precious metals IRA was simple and affordable with Lear Capital. The support from the Lear Capital team was outstanding. They educated me on how a precious metals IRA worked, which helped me to make an informed decision on my purchase. The fees charged by Lear were very reasonable. The fees seemed to be much less than I was paying for my stock based IRA.

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    Staff

    Reviewed March 21, 2016

    Everything was fine except the FedEx ground driver left silver at the front door unattended- WOW!!!

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    Reviewed March 20, 2016

    I was told if I invested $15000, I would receive $500 worth of physical silver. I received 7 1.5 oz pieces of Canadian snow falcon. According to my math, that is about $150 worth of silver. I also had to withdraw $20000 from my 401K to invest the $15000 with you folks.

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    Price

    Reviewed March 19, 2016

    Purchase arrived on time, as ordered and price was locked in on day of order.

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    Staff

    Reviewed March 19, 2016

    Co ** is an excellent employee of Lear Capital. He is very knowledgeable, patient in explaining details, good at follow up and any other request I may have. I recommend he is deserving of a promotion. He is helpful and attentive to certain requests.

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    Staff

    Reviewed March 18, 2016

    Excellent reception by my account representative. Very informative with respect purchasing and investment. Helpful advice and assistance in tracking my shipment. Felt like he was part of my team!

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    Verified purchase

    Reviewed March 18, 2016

    So far I am satisfied with Lear Capital and Mr. **. My satisfaction is at five star.

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    Verified purchase

    Reviewed March 17, 2016

    Good Afternoon, I wanted to let Lear Capital know I received my first shipment of gold coins and it was an excellent experience. A special thank you to Charles ** for being so professional and helpful buying my first gold coins. I look forward to my next order already...

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    Verified purchase

    Reviewed March 17, 2016

    Good order and advice.

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    Verified purchase
    Staff

    Reviewed March 17, 2016

    I have taken the leap of faith in purchasing my first precious metals. I am extremely satisfied in the professional, courteous and friendly treatment by Bryan **. I am so pleased that I am gearing up to make a second purchase in the very near future. I unconditionally recommend this company for any small investor who is skeptical and cautious about venturing into precious metals. They make a sound investment EASY and a PLEASURE!

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    Staff

    Reviewed March 17, 2016

    I was pleased with my experience working with Lear Capital on my Silver IRA. My rep Pierre ** answered all my questions and will continue to work with him on my future needs.

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    Staff

    Reviewed March 16, 2016

    I was very pleased with the personal attention that was given to me throughout the process of opening my account. Although I was hesitant, I felt reassured and confident due to the expertise of the agent with whom I dealt. The years of being in business and the insight and knowledge that was displayed in speaking with the agent proved to be a very educational experience; in addition to the patience I received in getting my questions answered. I am very grateful to have this relationship.

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    Staff

    Reviewed March 16, 2016

    We have received great service from our account executive. He is very knowledgeable and friendly. Very attentive and generous with his time.

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    Staff

    Reviewed March 16, 2016

    Nothing could have gone any better. My transaction with Mr. Chris ** was both professional and friendly. I have made several purchases from Lear Capital and will continue to do so in the future. I will also recommend Lear Capital to my friends and family.

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    Verified purchase
    PriceStaff

    Reviewed March 14, 2016

    I needed techies between two companies to buy silver. I chose Lear Capital because I trusted the representative more. I was willing to pay more for the confidence I felt. Being new to the market I got interrupted on the payment but they held the purchase and the price.

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    Staff

    Reviewed March 14, 2016

    I've been looking to diversify my portfolio for some time now. I shopped around but had never been able to find the right fit. Then I found Lear Capital and David **. Working with David ** and Lear Capital has been both educational as well as enjoyable. I've found my fit and from now on I won't buy from anyone else. Thank you David!

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    Staff

    Reviewed March 14, 2016

    I thought long and hard about what company to use for the purchasing of precious metals. In the end Lear Capital stood out above the rest as to trust and value. Now that I have completed my first transaction ever as to precious metals I know I chose wisely. My advisor Jacob ** was very helpful in the process of choosing just the right coins. He treated me with patience and respect. You see I would be considered a small time investor to some companies but that did not diminish Jacobs attention to even the smallest of questions I asked of him. I definitely will be using Lear Capital again and telling my friends and family to use them as their choice for investing in the future. Thanks again Jacob and Lear Capital for a pleasant and enjoyable experience.

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    Customer ServiceTransparency

    Reviewed March 14, 2016

    Me & my husband were very happy with our communication with Terry about buying gold or silver for investments. We will definitely will get in touch with Terry at Lear Capital for whatever future needs were interested in.

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    Verified purchase
    Customer Service

    Reviewed March 14, 2016

    Good service, prompt response, but mix-up on paperwork caused delay on first order.

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    Verified purchase

    Reviewed March 13, 2016

    Paul always stays in touch, keeping me informed of my account and the market SPF.

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    Verified purchase
    Customer ServicePriceStaff

    Reviewed March 12, 2016

    I was recommended to purchase precious metals from Lear by my son Michael. He provided me with Kevin's phone number and I called Kevin and discussed what I wanted to purchase and found him to be very pleasant and helpful. He offered help regarding delivery at a reasonable price and we proceeded with the purchase. I feel I was treated specially due to my son's recommendation and relationship with Kevin.

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    Reviewed March 12, 2016

    Thank you for your helping us out.

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    Staff

    Reviewed March 12, 2016

    Very good experience working with Brad, and felt confident that he was willing to work with me and offer me the best possible deal for the amount I was wanting to invest.

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    Staff

    Reviewed March 11, 2016

    This was my first time investing in precious metals and Bradford ** was referred to me by a friend. He was exceptional in taking the time to help me understand my choices. He didn't make me feel ignorant. There are still kind and compassionate salespersons in this world and Bradford is one of them!

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    Staff

    Reviewed March 11, 2016

    TERRY ** WAS GREAT, MADE ME FEEL COMFORTABLE. Everything was done smoothly and professional. Thanks Lear Capital.

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    Customer ServiceStaff

    Reviewed March 10, 2016

    People at Lear were very helpful. Sean and Somora were very helpful. They talked very professional, and I knew they had customer service experience. Thank you all for your input.

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    Staff

    Reviewed March 10, 2016

    I was very pleased with the thorough approach to the transfer of traditional IRA moneys into a self-directed metals IRA. The Lear Capital team kept everything organized, professional, within my schedule, and this made it easy for me to make my investments.

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    Staff

    Reviewed March 10, 2016

    Professional, licensed, skilled, competent.

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    Staff

    Reviewed March 10, 2016

    From the first point of contact until my account was completely set up and funded every contact was polite, professional, and competent. I have recommended your service to others.

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    Reviewed March 10, 2016

    A short time ago I opened a self directed IRA & transferred approximately 50% out of the old account into a Lear account with the very capable assistance of Jody **. A month or so later we opened a joint account again with Jody's help.

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    Customer Service

    Reviewed March 10, 2016

    I was very pleased with the servicing of my orders. They were received sooner than expected and the delivery was followed by a phone call to verify the delivery. It could not have been easier. I will be dealing with Lear Capital again.

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    Staff

    Reviewed March 9, 2016

    The best company. I had a great guy and women help out well.

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    Customer ServiceStaff

    Reviewed March 9, 2016

    We are very pleased with Jody ** thorough and knowledgeable responses to all our questions! We are pleased with how she returns calls and explains all aspects of precious metals to us. Our experience in working with her has been completely positive! We would highly recommend her to anyone!

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    Transparency

    Reviewed March 9, 2016

    Everything about my experience with Lear Capital went very smooth. They were very clear about the process and it worked exactly as they said it would. I would definitely recommend Lear Capital to others.

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    Reviewed March 8, 2016

    This is the first time have been involved in this venture. They took the fear out of the transaction and answered all my questions.

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    Installation & Setup

    Reviewed March 8, 2016

    First time experience. I have nothing to compare it to; but all went smoothly and as expected by the instructions I had received regarding the purchase.

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    Staff

    Reviewed March 8, 2016

    I was well pleased with the guidance Peg gave me. This was the 1st purchase of silver and I'm sure will not be my last.

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    Reviewed March 7, 2016

    Lear Capital is top notch. FedEx was better but not great.

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    Customer ServiceStaff

    Reviewed March 7, 2016

    Chris is always an honest and helpful person who I feel I can trust. We have been working together for about four years now and I am very satisfied with his service and friendship. He calls when I ask him to and keeps me informed by sending me timely articles that affect my investments.

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    Reviewed March 5, 2016

    Richmond handled my order perfectly.

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    Harold (Hal) increased rating by 3 stars.
    After a positive interaction with Lear Capital, Harold (Hal) increased their star rating on March 11, 2016.

    Updated review: March 11, 2016

    After talking to Jacob I better understand why my gold and silver buys are where they are today. I reminded myself when I made the purchase that I had to be in precious metals for the long haul.

    Original Review: March 5, 2016

    Jacob ** had me invest $50,000 in gold. When I saw the investment the sum was only $33,000. $17,000 was an excessive amount for your fee. Recently Jacob suggested I sell my gold and buy silver. Since the gold has been going up. I trusted him the first time and I was a FOOL to trust him again.

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    Reviewed March 4, 2016

    I sold 4 gold coins and exchanged and purchased silver coins.

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    Transparency

    Reviewed March 3, 2016

    My contact at Lear Capital was wonderful with updates and follow-up. Great timing when I was ready to invest.

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    Reviewed March 3, 2016

    So far my experience with Lear has been very good with Charles **. I trust this will be the same when I need to sell.

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    Staff

    Reviewed March 3, 2016

    Silver Eagle - Thanks for the product. Very nice. Thanks again.

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    Staff

    Reviewed March 3, 2016

    Vinny was a great help. I love what I purchased. I love it even more, now that it has gone up a tonne over the last few weeks. Very happy.

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    Customer ServiceTransparency

    Reviewed March 3, 2016

    We found all our transactions with Lear went very smooth, and the communication was great. We had several purchases recently and knew exactly when to expect the delivery.

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    Staff

    Reviewed Feb. 29, 2016

    Sean was very helpful and easy to work with especially for first time customers!

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    Reviewed Feb. 29, 2016

    Our experience has been first rate 5 star service. We got our silver, gold and other metals with no problem. Gave us good advice for handling our required minimum distribution.

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    Reviewed Feb. 27, 2016

    Took a long time to arrive and STILL waiting for package number two. Not feeling comfortable with my purchase especially after my first experience with Lear Capital costing me half of original investment in gold coins.

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    Staff

    Reviewed Feb. 26, 2016

    Last August I requested some information from Lear Capital on precious metal investing for my IRA portfolio which consisted exclusively at that time of mutual funds. Shortly thereafter I received a packet from Lear containing sales literature and some general information about enrolling in an IRA account containing gold and silver. I was hesitant to transfer monies from my dividend paying funds into a commodity and told the Lear account manager (David **) so when he telephoned to follow up on the mailing. He said he understood my concerns, mentioned some rationales for owning a small piece of my portfolio in gold and silver and indicated that he call back in a couple of weeks. He followed up precisely as promised-in fact many times over the next 4 months- patiently adhering to my postponements.

    Finally, when I did decide to invest a small amount in a Lear account, David systematically led me through the application and investment decision making process in a most professional manner. While my concerns about having holdings in precious metal are not totally allayed, David ** and his partner Jaret were excellent representatives of Lear Capital.

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    Staff

    Reviewed Feb. 26, 2016

    Cal was very professional as usual and the entire experience was most enjoyable. Cal is always fun to talk to and he is most informative.

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    Staff

    Reviewed Feb. 25, 2016

    I worked with two folks Jarred ** and Brian ** were very helpful in alleviating my concerns. All this securing my financial future is very scary to me and they made me feel very comfortable with what I have done. I would truly recommend them and Lear Capital to any of my friends that might be looking to retire and secure their financial future.

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    Transparency

    Reviewed Feb. 25, 2016

    Cal ** walked me thru the silver and gold benefits and markets. I wanted to get from 100% stock market to 50% - 50% with stocks and metals for this IRA. Once I chose to proceed, Cal walked me thru the process and made the transition very smooth. I think I am comfortable with my choices, time will be the best judge of that.

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    Staff

    Reviewed Feb. 25, 2016

    Was very pleased with my dealings with Lear Capital. Gary ** was very helpful to me. Would recommend him to other people. Look forward to buying more from him. Thanks Gary.

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    Customer Service

    Reviewed Feb. 24, 2016

    I was so impressed with the response and shipping of Lear Capital. I would like to order one Snow Falcon a payday until I get at least ten, if possible.

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    Reviewed Feb. 24, 2016

    Dana ** provided sound investment advice, precious metals education and followed through on everything he promised, making my IRA Transfer from stocks and bonds a very smooth transaction. I would strongly recommend that you contact Dana to safeguard your retirement funds.

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    Verified purchase

    Reviewed Feb. 23, 2016

    Chris ** did a great job explaining the differences between gold and silver and got me started. I'm now in with a 100 percent silver IRA.

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    Staff

    Reviewed Feb. 23, 2016

    I had an excellent experience with Shawn at Lear Capital. Always very informative and would follow up on conversations with dates and numbers. If looking for a good investment, would highly recommend. Thanks for your good service.

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    Verified purchase

    Reviewed Feb. 23, 2016

    Super transaction. Super seller and product.

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    Customer ServicePriceStaff

    Reviewed Feb. 18, 2016

    I began dealing with Jacob ** by buying several 2014, 1.5 ounce Arctic Fox Coins at a price of around 41 dollars each. After having the coins for a while Jacob called and said that silver had fallen below a support level and that I needed to sell before it dropped to 10.00 an ounce, which was nothing but a scare tactic to get me to sell my coins. At first I said no but he kept pushing me to sell my coins, then offered me 15.90 an ounce which was way below my purchase price and convinced me to buy platinum and said that I would not be charged any commission.

    Then found out that platinum was selling for 890.00 an ounce and he charged me 1000.00 an ounce. I became very upset and called back the next morning and told him that I wanted to cancel my order to sell my Arctic Fox coins. He told me that I had already realized the loss on my coins, which was a blatant lie. I found out later that I had five days to cancel my order. So as you can see I got screwed on both of my transactions because of his deceitful tactics. If Jacob is the type broker that Lear Capital is proud of then so be it. I just wanted Lear to know how I have been treated and that I am planning on filing a formal complaint with the SEC to see if I can stop this from happening to someone else.

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    Staff

    Reviewed Feb. 18, 2016

    Representative was very professional and helpful in regards to my needs. He walked me through every aspect of my order, paperwork, payment instructions, and shipping. I am very satisfied with my transaction. I will definitely use him again should the need arise!

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    Staff

    Reviewed Feb. 18, 2016

    Terry is excellent. I have enjoyed working with him. This particular order has been received. However my wife's IRA has not yet been received at the storage vault. Ordered in early Jan. I would like to get them so they can be secured. Every other dealing with Lear has been excellent.

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    Lear Capital
    Response from Lear Capital

    Your wife's metals were processed per the usual processing time. In fact on 2/9/16 your metals were accounted for at the depository.

    Factual basis uncertain
    Verified purchase
    Staff

    Reviewed Feb. 18, 2016

    Working with Lear Capital was seamless and easy. Scott and Gina are great to work with. Delivery came quick and as promised.

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    Customer ServiceStaff

    Reviewed Feb. 18, 2016

    I was very satisfied with my first experience buying silver, and Denise was such a great help explaining the whole process to me. Felt she was always there for me, which I really appreciated. I would definitely call on her for any future purchases and recommend her to my family and friends.

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    Reviewed Feb. 18, 2016

    William **, at Lear Capital, has been very helpful in my multiple coin purchases. I would highly suggest him to anyone needing help, or suggestions, during their coin buying experience! He has lead me to several purchases, which I did not even know existed...

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    Reviewed Feb. 17, 2016

    I have dealt elsewhere, but your written and spoken contacts, as well as your shipping speed and documentation and product are the best I've experienced. I'd recommend Lear Capital without any hesitation to friends and family.

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    Verified purchase
    Customer Service

    Reviewed Feb. 17, 2016

    Customer service was excellent. All questions answered professionally. Follow up exceptional.

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    Lear Capital Company Information

    Social media:
    Company Name:
    Lear Capital
    Company Type:
    Private
    Year Founded:
    1997
    Address:
    1990 S. Bundy
    City:
    Los Angeles
    State/Province:
    CA
    Postal Code:
    90025
    Country:
    United States
    Website:
    www.learcapital.com