
Lear Capital Reviews
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About Lear Capital
Lear Capital has been involved in the precious metals industry since 1997, and it's now completed more than $3 billion in transactions. It can help you buy, sell and trade bullion, rare coins and physical gold and silver. It also offers a Price Advantage Guarantee for added transparency.
- In business a relatively long time
- Transparent pricing
- Full-service gold dealer
- 24-hour risk-free purchase guarantee
- Website can be hard to navigate
- Only one depository option
Lear Capital Reviews
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Reviewed Oct. 5, 2017
Run don't walk. Talk about a scam rip off put in $9.307.50 on 9/11/13 in silver poplar bears 1 1/2oz was charged $54.75 each. On 12/31/2013 account was down to it $4,978.64. Then on 2015 I did not pay the $100.00 metals storage fee-DDSC and let's not forget the annual fee precious metal IRA fee of $75.00. So I forgot to pay it but don't fear the great people at Lear sold 16 of this great investment coins at the whopping price of $13.41 each. So let's see I paid $54.75 each, they sell them for $13.41. Wow. What a deal. All I hear from them is the same bull excuse. How this is a great deal. I don't know how they sleep at night.
Reviewed Oct. 4, 2017
To begin I'd like to share generally with Lear Capital and specifically any potential customers thinking of doing business with Lear Capital that I dealt with Mr. David ** and his assistant Denise. They were both patient, well informed, knowledgeable, and caring people. What wonderful representatives Lear Capital has in these two people. I was truly impressed and I'm not normally impressed by much these days. When either of them were talking with me they were fully engaged and only interested in me and what I was asking or saying. I want to take the time to thank David for the silver coins; they are truly beautiful. David **, you are truly a thoughtful gentleman of which I’m proud to call not only a dear business associate, but a friend. Denise, it’s been a pleasure to do business with you and David alike. I hope good things come to both of you now and always.
I highly recommend to anyone willing to listen to me that these are the folks to do your business with. I looked at 3 other companies before I found David and Denise at Lear Capital and after talking with them only a short time I knew I find the company and the people I wanted to do my business with. They made me feel like welcomed family and in today's world what more can you want.
Reviewed Oct. 4, 2017
Richmond ** gave me very good service, was patient with me due to my lack of knowledge about investing or buying the real product. He explained everything to me to my satisfaction. I thank him for his help.
Reviewed Oct. 3, 2017
I found Mr. ** to be a truly nice person. No pressure to make a sale. Answered all my questions and understood my concerns. This type of purchase is new to me and Kim walked me through the process. I would gladly do business with Kim again. Thank you.
Reviewed Oct. 2, 2017
In one word my experience with Lear was incredible. It was almost as easy as buying a book on Amazon as a prime member, and anyone buying there knows it's effortless. I knew what I wanted and they provided it, professionally, knowledgeable, and courteously. There is nothing more to say, except thank you for the great treatment.
Reviewed Oct. 2, 2017
I had two gentlemen helping me with my order. They were both very professional, pleasant and easy to work with. One or the other returned my calls and took care of all my concerns. They even called after the coins were shipped to make sure I understood when FX would contact me. I am an 81 year old widow and when I make future purchases I will definitely contact them.
Reviewed Sept. 28, 2017
I am a retired individual. I purchased the gold coins to help protect my assets. The sales individuals were professional and very helpful in determining what to buy. They kept us informed on the status of our order as it was processed for shipment. They advised us of all shipping information so we could check status of the shipment. They also followed up on shipment. All in all, it was a good experience.
Reviewed Sept. 21, 2017
I have always had a great experience with Lear Capital, all of my transactions have been with Dana and he is great to work with. Shipping has always been on time and discreet. I have recommended Lear Capital to several of my friends and will keep doing so.
Reviewed Sept. 21, 2017
Very happy with Sam and my shipment. I believe that I made a sound investment in silver through Lear Cap. I have already talked to family members about investing through Lear Cap. Thank you very much and I am looking forward in my next investment.
Reviewed Sept. 16, 2017
I recently decided to start investing in silver coins. Boy was I glad I found Lear Capital! They were very helpful in getting me started and very responsive to any questions I may have had. They made it very easy to invest. Thank those guys very much!
Reviewed Sept. 15, 2017
Having never been involved in precious metals, I was pleasantly surprised at the assistance information that I received from Joanne. She answered ALL of my "stupid" questions and guided me in the decision of ordering my grizzle monster box of silver. Thank you Joanne!
Reviewed Sept. 14, 2017
Mr. ** husband a very gracious person to work with and a very pleasant to work with. He is a good representative for your company and I have been completely satisfied with him. He is on top of things at all times and has been very helpful.
Reviewed Sept. 14, 2017
Service was Concierge level, regular and no-pressure which made the buying process both simple and stress-free. Complete disclosure of all fees/costs up front and consulting advice where solicited was freely and honestly distributed. I would recommend the firm without question to an investor of any and all levels of experience and expertise.
Reviewed Sept. 14, 2017
Mr. ** kindly and professionally explained everything in detail and followed through with me In each step of the process. I am a first time buyer and needed educating and reassurance. I feel comfortable with my purchase and would recommend Lear Capital to others.
Reviewed Sept. 12, 2017
I was very satisfied with my purchasing experience with Lear Capital. Daniel called me with an offer that I could not walk away from. He was very knowledgeable and thorough in his explanations. Daniel was in constant contact with me to let me know when my purchase was being shipped and followed up with me to ensure everything was to my liking after I received my purchase. Shipping was completed exactly as stated by Daniel. Everything was executed very professionally.
Reviewed Sept. 7, 2017
I was concerned when I got an e-mail for another client. This happened twice. I was a concerned about how safe my information was. The only information I got about the other customer was his name and address. Yes I did notify Lear Captial.
Reviewed Sept. 4, 2017
Ordered Silver Eagles online and was very satisfied with the process. The only negative was that I didn't know you do not take credit cards as this was my first order. My other comment is that FedEx tried 3 times to deliver and we were not home. I came close to having the order shipped back to you. I would ask FedEx to give a general time frame for a delivery if repeating it, such as a morning or afternoon so one could wait. Thanks.
Reviewed Aug. 29, 2017
I am Richard ** and I am fortunate that I meet Mr. ** as a sales person who is very professional and I had several investments with him. I consider him as a friend and looking to have further action with him.
Reviewed Aug. 26, 2017
From my initial contact with Lear including thru the process of buying and receiving my purchased product, the organization has handled every step very professionally. (Purchased July 31 received Aug. 14. However time length was a little longer than expected.) I will recommend this organization to my friends.
Reviewed Aug. 24, 2017
I was contacted by Lear Capital with a offer of silver at a price that I couldn't turn down. I then transferred the total amount of one of my annuities into my Lear account. Couldn't be more pleased. I feel that the representatives at Lear Capital have my best interests at heart.
Reviewed Aug. 24, 2017
This was my first order of metal from any supplier. I was very pleased with how simple it was. Your representative answered all of my questions. I will certainly return to Lear when I make another investment. Confidence is the most important criterion when doing financial transactions with someone for the first time.
Reviewed Aug. 21, 2017
Very fair and patient with their clients. Make you feel relax with them and trusting. I need to be careful with this money. I am counting on Ted and Dana to help me stay calm through this. Back into metals for the first time. I just need some money to keep me going. I trust Ted and Dana and I know I have to help and listen...
Reviewed Aug. 21, 2017
We are surely not your biggest client but we have always been treated like we were. Never had a bad experience with Lear in any of our transactions with Joanne ** who has acted as our personal representative with Lear Capital.
Reviewed Aug. 18, 2017
I worked with Charlie on my purchase. He taught me the ends and outs of Silver, the ups and downs of the market, and after working with him I understood everything I needed to know in order to purchase and keep track of the market. He made it a really smooth process and I will exclusively use him again for my future transactions.
Reviewed Aug. 17, 2017
I am satisfied. I have a couple of questions however. I noticed the add on TV states that Lear Capital offers 1 free silver bar on our first call or order. Does this apply to my order?. Also wondered how to best clean the coins.
Reviewed Aug. 16, 2017
I invested just under $100,000 from my IRA in silver coins. I love the coins, but they are heavy! Recently Lear allowed me to swap some of the silver for gold coins at equal value... and Lear paid the shipping and insurance. I'm very happy to have possession of my coins, which I took out of my IRA.
Reviewed Aug. 15, 2017
I have never invested in metals before. I am still a little confused why I paid a higher price for the silver than I see on other websites. Also the price fluctuates so much I wonder about the long term investment.
Reviewed Aug. 8, 2017
Lear's representative Danny ** knows his business. He provided information regarding many different products and packages, answered all of my many questions, provided information so that I could choose the best item for my situation and was genuinely kind and considerate. I have purchased coins from other dealers but none provided the customer service experience that Danny provided.
Reviewed Aug. 4, 2017
When I first thought about investing in rare coins, I didn't have a clue how to proceed, or where to go for guidance. I saw several commercials on TV, touting the expected increases in the value of gold and especially silver, and the info on the expected surge in silver prices really tempted me. The leading source seemed to be Lear Capital so that's who I contacted. I first talked to Derek ** who really gave me a good insight on what it was all about, to the extent that I placed an order on the spot for $100,000. Derek explained how the coins would be shipped and when to expect them. He was right on the money in all respects. I got an E-mail when the shipment was coming and how I would get the info from the carrier. That, too, was right on the money. I got 7 of the 8 boxes at once and was told that the 8th box would arrive the next day, which it did.
I also spoke to a couple of other men, who told me exactly how the system worked and told me to call if anything seemed to be amiss, or strange. Everything went like clockwork. The carrier called before they delivered to make sure I was here to accept the boxes. They unloaded them and stacked them neatly where I wanted them in the garage, so that I was able to re-stack them in the house exactly where I wanted them later. Great work in all areas!
Reviewed Aug. 2, 2017
I am very pleased with the service I receive from Lear Capital. I feel secure and am pleased with the correspondence I receive regarding my order... they keep me well informed of the status of my order.
Reviewed July 28, 2017
It was a good experience dealing with Michael **. He led me through all the information I needed to make an informed decision. I ended up feeling good about what I was buying and why it was a good choice. He was available promptly when I needed to speak with him.
Reviewed July 26, 2017
The merchandise is beautiful. I definitely will be a repeat customer and will gladly recommend Lear Capital to anyone who wishes to purchase gold or silver. I give you guys a double thumbs up. Thanks again.
Reviewed July 25, 2017
I was very pleased with each of the individuals I spoke with. I have some knowledge of precious metals and felt that what I knew to be true was accurately presented. What I did not know was carefully explained. I felt guidance but never felt pushed.
Reviewed July 24, 2017
Received my invoice showing that I bought coins to the amount of $9705.78. Clearly the invoice was not detailed. My online account however showed that the value of the coins was $5800. I HAD TO INSIST on an itemized breakdown. When I finally got the details, the commissions were $3900 or about 40% of my investment... Highway robbery. I should have known better.
Reviewed July 24, 2017
First and foremost, Jodi ** is one of the most personal, professional and competent person I have ever dealt with over the phone. Jodi took the time to explain everything about metals to me and was patient throughout my learning experience. Once I was updated and educated on Precious metals, I was so excited to get started with my portfolio and was proud to have Lear Capital as my primary broker. Jodi continues to keep me informed on the metals market and is always a pleasure to speak with. I would highly recommend that my colleagues get involved with the type of investment and would very highly recommend that Jodi be their representative.
Reviewed July 19, 2017
I always look forward to placing an order. It really is a wonderful experience. If I am uncertain about anything, I am always given perfect advice and I end up more than satisfied. I never wait long for delivery of my coins and the order is always perfect. Again... I look forward to speaking with my contact... and yes, of course I will and do recommend you and highly.
Reviewed July 11, 2017
Contact with agent = Great. Ability to understand & complete order = Easy. Making payment for order = Easy. Wait time for shipment = Less than most. Unpacking order = Disappointing. Poor packing attention. Someone was not doing a proper job and used faulty material. Also sending unacceptable GOLD coins.
Martin, we sincerely apologize for the shipping issues you experienced. I can assure that indeed your experience represents a very rare occurrence indeed as our shipping is best in the industry. However, when a client is not satisfied, we work to go the extra mile to resolve your issue. I am willing to authorize a complete refund of your shipping fees, I simply need you to send me an email requesting that you are willing to accept said refund. If you have a picture on your mobile device that you could attach of the box, that would be helpful indeed as the video that we have of your package going out shows a completely in tact box when it left our facility. Nevertheless, the email is marketing@learcapital.com. Thank you for your business.
Reviewed July 6, 2017
I had no idea what I was doing when I contacted Lear. I was pleasantly surprised with the patience and knowledge of the company. They explained in detail my choices and any small question I had. I am very happy with the rollover of my IRA into silver.
Reviewed June 30, 2017
I was referred by a relative regarding Lear Capital. I made contact with Richmond **, senior account executive. Richmond was very knowledgeable and friendly with getting me set up with an account. He was very patient with me and took time to explain a lot of questions I had regarding my investment. All members at Lear Capital have been very pleasant to work with and made you feel part of the family. I will definitely refer additional family/friends to this company. Thanks again! It was a great experience.
Reviewed June 28, 2017
I could not be more pleased with the sales team. I enjoyed doing business with at Lear Capital. I spoke with Mr. ** and four other people who each treated me as if I were the most important customer in the world. I was amazed by the lack of hard pressure one usually gets from sales people. What I got was service that comes with confidence a team has when they KNOW you will want to do business with them once you realize they have your best interest at heart. Even the young lady at the switchboard bent over backwards to find out the information I was requesting.
I could tell it was not her job, but I would never have known it from her effort to help me find someone who could get me the answer. And even after she found a person to answer my question, I got another phone call about five minutes later from someone else just wanting to make sure I had gotten the answers I had been seeking. I'm telling you, these people are amazing. I have already told all of my friends about this experience. I spent most of my life in sales, and I know a great sales team when I see it.
Reviewed June 28, 2017
We recently made our first purchase from Lear Capital on order #**, with Joanne ** as our account representative. We were very pleased with our dealing with her. We are currently in the process of contacting her for another small order. We will be contacting her soon. P.S. We were very unhappy with the way FedEx completed the delivery. We know that Lear Capital was not responsible.
Reviewed June 21, 2017
Order was straightforward, and items were received in perfect condition. I held back one star because it took longer than I would like, total time was about 4 weeks, this should be cut down to less than ten days from placement of orders.
Reviewed June 21, 2017
One of your account execs, Brian **, called me as I had subscribed to the newsletter. He was very professional and courteous and asked me a few questions about my level of interest in gold and silver. He wasn't pushy and assured me that he would be available to help me when I am in a position to pursue precious metals investing. He left me with a good impression of Lear Capital.
Reviewed June 20, 2017
As a first time customer I required more information and hand holding than usual. I found my account rep to be patient and willing to let me take the time to learn about the product. This was reassuring as was his demeanor. Thank you Dean.
Reviewed June 16, 2017
The purchase seemed a bit complicated but I received excellent help at every turn. I would like to see a Lear Capital website for tracking the value fluctuations (preferably monthly) of my silver investment. Also, I would like to know if an additional investment requires opening a new account or if I can add it to my existing account.
Reviewed June 13, 2017
During my initial setup with Lear Capital I suffered a heart attack and was in the hospital. I was worried about all the details one thinks about when the future is uncertain. One thing I didn't worry was my precious metal transaction as my questions were always answered promptly and the genuine expressions of well wishes was very appreciated. This company appeared to be in the "people pleasing" business not the investing business. Special thanks to Daniel ** who reached out to provide shipping details.
Reviewed June 13, 2017
I communicated with Daniel ** of Lear Capital. He was very professional, stayed in close touch with me, advised us of our shipment date, how to track it and then followed up after we received our order.
Reviewed June 12, 2017
My husband had been researching in buying gold and he contacted Lear Capital and they couldn't have been more helpful, answering all of our questions and concerns. We were sooo happy with them that we made another investment in silver. All that we have worked have been very informative and very quick in their responses. I will continue to work with them!!!
Reviewed June 8, 2017
The Lear Capital IRA precious metals program is certainly a well put together program. Brochures and information are very professionally produced and the communication system between the customer and account representatives works very good. The Senior Account Executive (Lev **) was able to resolve some fairly difficult problems associated with the establishment of my wife's IRA transfer and for this he and assistant Samara ** should be commended. Bravo Lear Capital. You have a customer for life!
Reviewed June 1, 2017
Over a year ago I transferred over 500k to Lear Capital. David ** is their CEO. They told me that they were going to purchase Canadian Snow Falcons, 1.5 ounce neumanistic coins, and fed me the line of crap that they would appreciate faster than other metals, if I wait long enough. The next day my account was devalued by over 200k. I called them and was fed the same line of crap. Hang in there, they said.
Those coins were a major RIP OFF TO ME. Mr. ** told me tough **. I didn't wait long enough. They were glad to celebrate with my money. STAY AWAY FROM THESE LOW LIFE CROOKS. Do not buy Canadian Snow Falcons or the Grizzlies. MAJOR RIP OFF OF MUCH OF MY LIFE SAVINGS. THEY DON'T CARE. THEY LIE WHEN THEY SAY THAT THEY DON'T RECOMMEND WHAT TO BUY. They just do it and get large bonuses when they can scam people like me who bought their line of **.
Updated on 06/27/2017: I recently wrote a review about these scam artists and it was marked as resolved. We'll it's not resolved. Far From it. I want to advise investors to use EXTREME caution before investing with people. They have cost me $170,000. They just lied to me again by saying that the markets had gone down since I invested with them. Silver went up $4 per ounce, from $14 to $18 per ounce. I gave them $587,000 and they bought silver snow Falcons and gold. The purchase price for the silver coins was $49 each. Immediately, the next day they were devalued to $30 and my account was down $200,000. They lied to me and said I needed to be more in gold so they took my remaining silver and bought gold grizzlies. Immediately that account devalued by $80,000. BUYER BEWARE!!! I do indeed want to speak with a lawyer about this debacle! The complaint is not resolved.
Reviewed May 31, 2017
Lear is fine and the time for delivery from the date of order was not too long. Yet, what I don't understand is, how the silver will rust over time. My having had silver in the past, it rust before too long. It wasn't until I began using, something called "Flambeau Zerust" strips, that rust has been prevented. Nor, do I know whether or not any rusted coins can be restored. Thanks.
Reviewed May 30, 2017
Outstanding support. First timer coin purchase so I had a hundred questions. Representative provided answers and resources so I could do additional research. I wasn't under any pressure to make a purchase before I was ready. Throughout the process I was provided courteous & professional support.
Reviewed May 25, 2017
Chris ** contacts me regularly to see if I'm happy with my investments and to give me an update on the market. Based on these conversations I may, or may not, decide to change my investment options, but the choice is always mine and Chris is always patient when I ask a lot of questions.
Reviewed May 24, 2017
I ordered about $2500 worth of various silver coins. I had a good experience, but am not quite convinced that when the time comes the sell back value will be an appropriate return. Everything else seemed pretty great.
Reviewed May 24, 2017
I was disappointed to find my purchase on another coin page Gainsville Coins cheaper than what I was told by your rep. The turnover time was very long from when your company received my check and my coins were mailed. The price of silver dropped and were my coins bought at that price, I did not receive more coins, the price was 16.250. Collected coins all my life, I am educated in hard currency.
Mike, thank you again for writing your review. With Lear Capital our rates our very competitive, but as a full service broker we offer much more than simply rock bottom prices. These would include no sell back fees to our clients, proven tracking and shipping that is insured and finally customer service representatives. For some lowest price is all that matters. For others, competitive pricing with full service is a much better deal. Please consider us for future purchases. Thank you.
Reviewed May 24, 2017
My experience with Lear Capital has been a pleasant one. Mr. Ted ** has made himself available when I had questions. My husband and I are looking forward to good returns on our investment. Everyone I have spoken to with Lear Capital has been pleasant. As of now I highly recommend Lear Capital to our friends.
Reviewed May 20, 2017
I have been buying gold and silver products from Lear Capital for five years. They are very easy to deal with and I always get a good price and receive my order in a reasonable amount of time. Excellent service.
Reviewed May 19, 2017
I have been pleased with the professionalism that has been shown to me with the purchase of silver from Lear Capital. Each purchase has been processed as stated with follow up via email notices also. The additional personal touch makes it a pleasure to do business with them.
Reviewed May 19, 2017
I am pleased by Lear's representative's knowledge and experience in handling my first time around dealing with precious metals. He has been courteous and friendly and interested in servicing me to the best of his ability. He has contacted me a number of times and impressed me. Can't ask for more.
Reviewed May 17, 2017
My husband Jerry ** and I were much surprised at how easy Jarrod ** made our buying experience. We knew very little about precious metals until Jerrod answered our many questions with ease and knowledge. We are very happy with our purchase and with Lear Capital. We would definitely recommend your company to family and friends. Thank You.
Reviewed May 17, 2017
Having been in sales since 1951, I will admit that I was somewhat fearful of companies on TV and the web. So I called 3 different Metals Co's. Dana ** and later Joe ** were patient with my questions and very knowledgeable. Their staff proved to be the same also. I will refer my friends to them at Lear Capital. Thanks!
Reviewed May 17, 2017
My experience was just fantastic. I was able to ask all the questions I needed to without any judgment whatsoever from the very knowledgeable staff. My order was prompt, shipped on time, and arrived exactly when it was supposed to. The product received was great quality, and the business relationship is one that I am looking forward to continuing with in the future. Thank you Lear Capital.
Reviewed May 15, 2017
Dealing with Lear Capital was a very interesting and pleasurable experience. The two representatives I dealt with provided me with valuable information in aiding my consideration to purchase valuable metals for my portfolio. I was, in my view, treated more as a friend than a potential customer. The follow up after purchase was more than expected. Also they were always on call to answer any questions I have had since the silver purchase. A great experience. I would recommend Lear Capital without hesitation.
Reviewed May 13, 2017
I was thankful for the work that Lev and his group put in to complete my purchase of the silver grizzlies I made in my IRA account. The only thing I kind of thought wasn't correct was, I was to receive a 2% bonus which I thought Lev told me would be 18 - 1.5oz silver Grizzly coins but when I opened the package, there was only 16. So I took out the calculator and took 2% x 840 (the # of coins I purchased) and it came up as 16.8, which with the math I was taught in school, rounded up to 17, not down to 16. The only reason I didn't say anything was because by the time I actually got my IRA custodians to transfer the funds, the promotion was over. Now, that doesn't make it right, but with all the drama I've had in my life recently, it's just easier letting it go.
Reviewed May 12, 2017
Service is very professional yet very personal and focused on providing individual service. It didn't hurt that they were local and allowed me to drop by their offices for a purchase. Will be doing future transactions with them.
Reviewed May 10, 2017
I have spoken with Lear Capital and specifically with Ped ** many times. Ped ** is well experienced, well informed and has given valuable advice with assisting me in my gold and silver investments. I believe Ped and I have become very good friends. My wife and I have invited him to our ranch in Colorado! Lear Capital has and deserves a their five-star reputation.
Reviewed May 10, 2017
I was sold primarily Silver because Lear told me it had the greatest potential for growth. Then Lear called to tell me I should exchange my silver for gold because gold now had greater potential. I was charged hundreds of dollars for the exchange which was NOT part of the conversation. Had I known of the exchange cost I would NOT have done it. When I called about the confirmation, I was told Lear would NEVER recommend investment strategy... HUH? They called me for the exchange, I did not approach them.
Reviewed May 9, 2017
I am happy with my investment. Not familiar with precious metals, I had questions and got answers right away. This firm was recommended by Coast to Coast Am's host, George Noory. The quality and availability of rare coins was surprising and I will continue to invest more when I'm capable.
Reviewed May 9, 2017
Right from the start of my purchase, I received first class service. I know my purchase was probably not a huge one (3,000), but I was treated like it was. The follow-up was just as good. I look forward to doing business with your company again.
Reviewed May 9, 2017
My experience with Lear Capital was great! I was able to enter a promo code and receive free shipping which is a big deal to me since shipping cost inflates what I would of had invested in the silver. If I could get free shipping on all my orders I would order every week.
Reviewed May 8, 2017
I have made two orders in the very recent time frame. Both of my experiences were very good. The website is extremely easy and efficient to use. I did have a question it one time and requested somebody call me which they did very promptly. When I did speak with a representative as well they were extremely courteous and very helpful. They were very insightful and pleasant to speak with. As for the product being sent that was in great condition and they were very informative as to when to expect shipment and delivery.
Reviewed May 4, 2017
Our experience was very pleasant. We are proud to be silver owners, and silver went up 3.5% before we could get things finished. Derek was very easy to deal with. We look forward to years of fun watching our investment grow. I was a math teacher and coach for 48 years so I never could afford to make big investment, but I believe that this will work out great for us.
Reviewed May 4, 2017
Both representatives, Bradley and Patrick, I worked with were knowledgeable, friendly and very helpful in their guidance. We look forward to working with them again securing our future. Excellent service.
Reviewed May 3, 2017
1.5 oz polar bears: As always, Tom ** is very professional and informative. I have been working with Tom over the last three or so years and he has consistently provided us with what we asked for and has not tried to upsell or aggressively try to get us to purchase any more than we are comfortable with.
Reviewed May 2, 2017
Was a bit tedious getting in touch with a representative to process my order. After placing a number of phone calls, I received the response I needed in how to pay for my order. I wanted to wire funds, but was unable to do so and am still not sure how to do it. Paid with a check after transferring funds from my Capital One account into my PNC Bank checking account. Coins arrived as ordered and were nicely packaged.
Reviewed May 2, 2017
First time IRA gold buyer and was taken advantage of. Was not give full disclosure until after automated acceptance phone call and then when received statement my account was down 1/3 of initial investment after I bought coins that were recommended by Dan... I was taken advantage of and cannot understand how people like this can stay in business. So upset with myself for trusting these people to be ethical... VERY DISAPPOINTED.
Reviewed May 1, 2017
Rollover 401k to Precious metals IRA - I worked with Michael ** and found him again to be informative and very easy to deal with. The operations person that helped coordinate the transaction with the prior administrator was tremendous. She contacted me on numerous occasions to let me know the status, etc.
Reviewed April 28, 2017
I had the most pleasurable experience with Gary **, my Lear Capital IRA Specialist. Everytime we spoke, Gary educated me about the markets, differences in various metals and the IRA transfer process. I appreciated the time he spent patiently answering my questions. Gary made sure I understood everything so that I was confident with the decisions I made. Lear Capital is lucky to have such a dedicated professional on their team.
Reviewed April 27, 2017
My purchase with Lear Capital was my first and a number of years. I found the customer service representative that spoke to me very knowledgeable and courteous, putting no pressure on me at any time. I was very pleased with the product in the time allotted for delivery. Thank you very much for a very pleasant experience.
Reviewed April 25, 2017
I had an extremely pleasant interaction with the team at Lear Capital concerning my new membership as a client. Everything was explained until I fully understood and felt comfortable. The transaction was easy enough. Overall a good experience and I would definitely recommend to my friends.
Reviewed April 24, 2017
Bought first gold for my IRA. The spread was 29%. Cost @ $25000 now worth $16,000. Second purchase was 55 gold coins for $26,800. How stupid can you be? They are high-pressure salesmen and I would not recommend them to anyone. 2nd purchase was a mistake misunderstanding on my part but they would not let me back out.
Dr. Kirkpatrick. Thank you for working with us to resolve your issue. Glad to have been able to communicate and clarify. If you need any further assistance, please don't hesitate to call or email us marketing@learcapital.com
Reviewed April 24, 2017
I am very satisfied with Mr Bradford ** handling of all facets of my purchase. I will call him personally to again thank him for his kind and professional assistance. I plan to send other customers and will need to have instructions on how to do that.
Reviewed April 21, 2017
My Account Executive, Kelly **, was terrific. On the phone, she quickly won my confidence and she was pleasant throughout. If I should decide to make another purchase, I would want it to be handled by Kelly.
Reviewed April 21, 2017
About 9 years ago I called Lear Capital to buy some ounces of gold. The price at the time was around $550 an ounce. I never bought gold for investment before this. When I called the Lear expert told me I am making a big mistake buying ounces and I need to buy gold coin a pre-1933 US in mint condition. I took his advice and purchased $60.000.00 in coins as 10 Indian dollars etc. I was told by the sales person that once gold price goes higher that I will benefit from that. Plus they be also increased in the value to trade these coins when gold reached about $1900 an ounce.
I tried to sell Lear my coin. They offered me $30,000,00 thousand. If I bought ounces as I wanted I would had over $180,000,00. To this day I still have the coins and it is not worth more than $40,000.00. I had my attorney to call company but they had arbitration clause so we could not do anything. Lear is Ripoff company. These people at Lear are a mafia. I am doing this so people can be careful. There is good company online. They are honest, silver.com. I have been dealing with them.
Reviewed April 20, 2017
I contacted Lear Capital to invest my future in Precious Metals. Jarred ** guided me through the entire process and made my rollover very streamlined. I also appreciate his follow up and the thank you letter he sent to me after the transaction was complete. Thanks again!
Reviewed April 20, 2017
My experience has been very good. Dean has been very helpful and honest with me. The shipment was on time and the coins are of super quality. I am very happy with the coins and the service of Lear Capital. Thank Dean.
Reviewed April 19, 2017
When ever I have questions about the gold or silver market I know who to go to, Joanne **! She is always very, very polite and confident in answering my dumb questions. I was recently very near making a purchase from another company, but as always I checked with Joanne and she directed me in another direction and explained why. I wound up making my purchase from Lear Capital. And I am so glad I did!!
Reviewed April 19, 2017
This is very easy and a pleasure to participate in. In every encounter, I found my communication with Terry and Denise helpful, personal, and professional. Of course, the purpose and motivation is to sell, but in the communications, it was not the driving force. I am a satisfied Lear customer.
Reviewed April 17, 2017
I recently purchased 63 silver coins. Spoke with Pierre **. He was extremely helpful. He answered my many questions and put me at ease on my first purchase of silver. I would highly recommend him to others. I did recommend him to my family. The coins arrived as promised. I am very satisfied.
Reviewed April 17, 2017
Before my purchase, I knew absolutely nothing about investing in Precious Metals. Kelley ** was my representative. She was incredibly informative right from the beginning, and helped walk me through the process of understanding how my investment would pay off down the line. Everything processed just as she said it would, and my Metals shipped to me exactly when they said they would. This was a huge step for us and Lear Capital made it incredibly easy. I would definitely recommend them to a friend and have already done so.
Reviewed April 15, 2017
At the strong suggestion of my agent, Mr. **, I decided to trade Palladium in my IRA account (which never went anywhere and was very unsatisfactory) for Silver. Mr. ** stated that Silver is due for a large run-up and it would be to my advantage to trade out of Palladium and into Silver. I unfortunately lost over 10% of my holding during the trade due to Lear's commission. Since I began investing in precious metals, only Lear has made any money. I certainly have lost a significant portion of my investment to the market, to poor advice from Lear, and to high commissions charged by Lear.
Reviewed April 13, 2017
Raad ** was just the "greatest" to work with. He answered all questions in a very professional and courtesy manner to help with any questions we had. We have had nothing but very positive experience when dealing with Lear. Thank you for everything.
Reviewed April 7, 2017
Was called by representative on my ownership of gold and silver. Advised of better ways to make the most of my investments. Wished I was contacted sooner, but I must be more aware of the markets in and make my own decisions.
Reviewed April 7, 2017
I am pleased to commend Joanne to you. She was very cooperative, friendly, and efficient. I'll be doing business with her again and I'll recommend her to my friends. She reflects very well on your company.
Reviewed April 6, 2017
Purchase of silver - Dealing with Daniel ** with my IRA was a great experience. I had a difficult time with his associate Renee who actually sold me this order. He seemed short to temper. But overall dealing with Lear Capital was a good experience and I have referred friends.
Reviewed April 6, 2017
Signing up and transferring my 401k was easier than I expected and was greatly facilitated by your employees. When I had questions the workers were quick to answer or got back to me every time. I would be happy to do business with you again and only wish you had a way to add funds from each paycheck rather than lump sum.
Reviewed April 6, 2017
I paid for 2 coins and received something I had never even seen on the website. I was very disappointed as I read several reviews stating the same thing. I would not recommend Lear Capital for the purchase of precious metals or coins.
Mr. Hernandez, we are glad that you were able to reconcile the issue. Indeed the coins have two sides and the website did not show both without you clicking on the image. Please consider Lear Capital for your future business and we appreciate you as a customer.
Reviewed April 6, 2017
They delivered what was promised, some of the communication was not clear to me. I expected an invoice before I sent money. I would have liked to know any other options for investing in silver, like U.S. silver coins that are out of circulation if they are available or other options. Other than that I am pleased and will purchase more from Lear.
Reviewed April 5, 2017
I have always had a great experience dealing with Lear Capital to buy precious metals (gold maple leaf coins). My sales representative, Dana **, is always knowledgeable, responsive, and gives me a good price. I would recommend Lear Capital to any of my friends or family.
Reviewed April 5, 2017
I am very wary of ordering anything online or over the phone and I am even more cautious of shipping. That last thing I need is for a mail carrier to take an item which is relatively small, very valuable, and easily sold without a trace and just leave it on my doorstep. Needless to say I did a lot or research before ordering a large quantity of silver. I placed a phone order and broker over the phone could not have been more helpful. All transactions were documented, easily verified, and completely secure. Shipping was quick and my product was put in my hand and not dropped off unsecured. Lear is definitely your safest bet when buying precious metals in bulk.
Reviewed March 31, 2017
We were very pleased with the friendly and professional manner in which we treated by Bryan **. He was not pushy like some people in his position are. We received our silver in the time frame that he told us we would get it. We will definitely deal with Lear Capital in the future.
Reviewed March 28, 2017
I had a good experience. As a first time investor things were made very clear to me and I felt comfortable with the agent who guided me thru my purchase. I have been contacted regularly concerning future purchases and made to feel "special" in deals offered to me. Looking forward to future purchases.
Reviewed March 28, 2017
My silver purchase experience with Lear Capital was real great. My sales rep was Debbie **. She was very knowledgeable and did a great job in helping me find the right product. I am very pleased with my overall experience and plan to buy more of your products in the near future. Thank you.
Reviewed March 28, 2017
My agent Jody ** at Los Angeles office is on top of my needs. She is upbeat and friendly, professional and I always enjoy speaking with her. She is helping me understand how to invest and I love working with her. I recommend her to my family and friends.
Reviewed March 28, 2017
We could not have been happier with our purchase. Our coins are gorgeous and as advertised. They arrived safely and within a very reasonable timeframe! Very well packed and secured in shipment. Spot prices and shipping costs excellent. Appreciate the service and opportunity to add to our precious metal collection.
Reviewed March 27, 2017
My personal account experience with Lear Capital and your representative, Mr. Gary **, was, in a word, outstanding. Patient, professional, extremely knowledgeable and answered all my questions promptly. Received my shipment when promised, with correct amount and in good physical condition.
Reviewed March 27, 2017
A great experience. As I am not real knowledgeable in precious metals it was relief to get to know Tony at Lear capital as he was very knowledgeable and helped me make some important decisions on investing my little amount of money to get what we hope to be the best results. Thanks Tony and Lear.
Reviewed March 27, 2017
You do a great job. My orders always go when I place them just wish you could drop the signature required as I'm not home a lot. My other packages always make it to my house and they are sometimes contain more value. Thank you for the good work!
Reviewed March 27, 2017
The gentlemen that help getting me set up went above and beyond to make it happen. They explained my options and what would make the most since for my position. You have a great set of representatives for company.
Reviewed March 25, 2017
As a new investor in the silver market, my experience with Lear Capital has been nothing but perfect. Richmond and Dana have kept me informed and advised as to what is going on in the market and the world. I give them and Lear 5 stars.
Reviewed March 23, 2017
The experience was super. Jerrod kept me in the loop every step of the way. I sifted thru several investment companies, but Lear was always at the top of the list. It feels good to finally diversify into precious metals; a little later than I should have!
Reviewed March 22, 2017
I received a receipt from the depository and they informed they just got my silver. It took 2 months to get there? I talked to Katya at Lear and I told her about their deal for storage which my rep who appears to me too busy with too many clients. He gave me the bum's rush quite frankly when it came to the order and the basics of the sale. When I emailed him to ask why did it take 2 months for my order to get the Delaware he did not get back to me. However, he did call on the phone and said thanks for a nice survey feedback and would not let me speak. Said I can find another rep which I have already been designated to head guy in that dept. which suits me fine and then he hung up before I could say anything. The girls in the office sorted out the delivery mess and Katya gave me free shipping in July when my first bill comes up for storage which I was happy about.
My concern with Ped is when I come to selling this silver I am not going to be able to make the deal because he has too many clients and I bet you it will take 3 or 4 days before I even get through to him and that is something I do not want to put up with. Also I was not in agreement when I asked when the silver went up $1.00 he said I made $500.00. My calculation was $1,000.00. I know because I dealt with another silver company for 7 years and for the amount I had 1,250 coins I actually should make 1,250 for every dollar it goes up. I remember that as I used to buy and sell all the time. In any event, I have a new rep and we sorted out the shipping issue so everything has been taken care of to my satisfaction. I am a Virgo and I am very articulate and I like things done right.
Reviewed March 21, 2017
I was contacted by Lear Capital over 6 months ago. The agent was very patient with me and would continue to call me back at my request. When I was ready to make a purchase he was very helpful with which type of coins would work best with my situation. I was very pleased with the whole experience.
Reviewed March 21, 2017
I dealt with two different men (Bradford ** & Chris **), both of whom were well trained in customer service. Both were extremely courteous and well informed. My questions were answered and they followed through on all promises.
Reviewed March 21, 2017
I did an online order with Lear Capital, they kept me up-to-date with my order through the whole process. They replied back to me in a prompt manner. I have already told many of my friends about my dealings with Lear Capital. Lear Capital is for sure a five-star company.
Reviewed March 20, 2017
Being 83 yrs old, the best I can do is to be short and sweet. My experience would have been a 5. The reason for a 4 is I have not received my gold and I have not received an update as to when I can expect the shipment to be made. All in all I am happy you are there.
Reviewed March 18, 2017
The commercials one sees on TV indicate silver can be purchased for what turns out to be spot prices. Very false advertising on the part of Lear. Ethan ** is a great guy to deal with and really seems to know what he's doing but I wish things would have been explained better. I'm also not very happy with your buyback prices even though I plan on staying with my purchase for a long time.
Reviewed March 17, 2017
Salesman was very friendly, patient and informative. Allowed me time to decide what and how much I wanted to purchase. Explained what the different silver products were, their different values today and as an investment for future. Gave me sound advice for my situation and finances.
Reviewed March 15, 2017
I recently purchased your 1.5 Oz. Silver Snow Falcon coins. Lear Capital handled the transaction professionally and in a timely manner. Your account representative appeared to be knowledgeable and very helpful. Thank you for your service!
Reviewed March 15, 2017
I ordered 4 pieces of silver and sent a check and I received the 4 pieces of silver in excellent condition. I am pleased with the Morgan Silver dollar coins and the American Silver Eagle coin. They are beautiful and I plan on ordering more coins. I just am new to this process of buying silver, but based on my experience here, I think this would be a Company that I would like to deal with more in the future, and I wouldn't hesitate to recommend Lear Capital to others.
Reviewed March 14, 2017
This was my second order, I liked both orders of silver, Danny ** was excellent on giving me the facts on both silver and gold. After he finished informing me of all the facts I decided to purchase silver and did so twice. I would definitely recommend others to buy from LEAR CAPITAL. I really like the Snow Falcon and Bear coins.
Reviewed March 14, 2017
We have had a great experience with this company and the silver market. Our representative is very knowledgeable. He is very helpful with all aspects of the transaction. He is not pushy at all, and is very interesting to listen to.
Reviewed March 13, 2017
Gold Eagle purchase- My order was done completely online, website is user friendly and there were no problems, order was fulfilled in minimum time. Thank you and the coins are beautiful. If I should plan on increasing my metal investment I will conduct my purchase in the same manner. Thank you.
Reviewed March 10, 2017
Alex was very helpful in helping me decided what metal to purchase and answering my questions about owning them as far as the law. I was very satisfied with the purchase and delivery process. I plan on buying more in the future and only from Lear Capital.
Reviewed March 9, 2017
My experience with Lear began in January 2017, due in large part to my phone being dialed by accident by account Specialist Kelly **, she was following up with another client but got my number instead as I was also on a list of folks who requested info. Upon hearing the voicemail she left (for the other client) I was impressed before even speaking with anyone, most firms offering metal based IRA services/sales constantly call, sometimes with blocked caller ID and for some reason never leave a message to return the call, etc. So I was pleased to hear a msg even though it wasn't intended for me.
I returned the call to inform her about the mix up so she could call the other client again, I am so glad I did. Once we spoke, she was reassuring of my intentions about a metals IRA and confirmed my several concerns about the current state of our nation's financial situation and the enormous risk the typical 401k and IRA exposes folks to, her knowledge on the subject of investment and policies is incredible! I had been wanting to move a portion of my IRA into metals for some time but needed to be sure it was actual hard assets, not the ETF's many brokers offer. Well that simple return of a msg to a wrong number finally got things in motion for me.
I don't remember the exact timing but I was eventually introduced to another account specialist Jody **, who has been absolutely awesome in the handling of my new IRA venture, she also has an incredible ability to explain the process with a shared passion for helping folks find some piece of mind outside of the market bubble!
As the process progressed, Jody took the time to explain various questions I had along the way, I phoned her on several occasions and she clearly and respectfully provided the answers I needed and could understand. I want to thank another member of your team but I'm not 100% certain of her name, possibly Samaria was also excellent in her ability to help me through the actual funding transfer process, despite my best effort to discuss my intentions to my IRA broker, he made no effort to assist me in funds allocations from my Schwab based account, Samaria? Was awesome in working thru the part of the process I feared the most, dealing with the folks at Schwab directly. With her assistance we were able to have my new IRA funded within two weeks or so. What a relief!
I apologize for the lengthy response. I want to be sure you folks know how completely impressed I am with the professionalism of your staff. I will recommend your service to anyone I meet who is considering a move to a precious metal IRA. Thank you.
Reviewed March 8, 2017
I am very pleased with your handling of all my requests for coins. It would be nice if the time between order and shipment could be shortened. Is there any way I can speed it up, a way I can be helpful. I thank you for your excellent service and selection.
Reviewed March 8, 2017
Daniel ** has been delightful to work with when I have dealt with Lear Capital. I trust him. He is always looking out for me and seem genuinely interested in my welfare. I have nothing but good results from Lear Capital, and I think that their personnel is one of the major reasons.
Reviewed March 8, 2017
I was offered a special opportunity to buy silver coins. I think (and hope) that they offered me a fair deal that will allow my purchase to appreciate with time. I had confidence in my connection, Pierre, but this deal did not go through him. I have no complaints about the transaction however.
Reviewed March 8, 2017
When I decided to look into a precious metals IRA I contacted 3 companies. Once I talked to Jody ** I knew I would use Lear Capital. Her clear and concise answers to all my questions was refreshing. She took the time to explain all my options and was not pushy at all. I hope to have a long relationship with Lear Capital and have already recommended her to others. Thank you.
Reviewed March 8, 2017
I was told I would be notified by email when my order was shipped. I received no notification. My order was shipped thru FedEx and because we could not be home to sign for it, they kept leaving notes stating they would try again. I contacted FedEx at the number they gave me and tried to change up the time of day they delivered as I've seen their truck in my neighborhood as late as 7 pm. The response was no they would not do it but I could pick it up at their location. I took time off work to get the package picked up. All said and done the process was not that great.
Reviewed March 7, 2017
I ordered gold from Terry ** my Leer Executive. Terry was very helpful, and informative. I didn't realize there wasn't more of the gold and he would charge me transfer money. I hope to make some money soon from it.
Reviewed March 6, 2017
I had a bad experience with my initial account set. I gave them a poor review when I was surveyed. They responded to my review right away with great concern and did what they could to resolve my concerns. I thanked them for their quick response.
Reviewed March 3, 2017
My assumption was that purchasing metal to set up my IRA was going to be a mechanical process wherein I purchased some bullion with a commission going to Lear Capital of a few percent. The representative presented another option, semi-numismatic coins with an enormous commission. Now I found myself in uncharted waters. I should have realized that I was in a high-stakes negotiation. I don't feel that I made a very good deal for myself and that I grossly overpaid for what I received. I am very unhappy with the transaction.
Reviewed March 2, 2017
I wanted to share compliments to your staff. I am a small collector and do not make many buys. Compared to other companies you folks are at the top company, one who is my recommendation to my friends for buying silver and gold. I like your website, as it allows me to pick certain coins. I hope you would call me when you get more "Snow Falcon" coins as it would be a nice addition to my collection. I like the Canadian Wild Life Series. Keep up the great customer service. It is very outstanding. If you ever get the Snow Falcon 1.5 ounce coins, I would hope you could call me at **. I might to order about 10 pcs.
Reviewed March 2, 2017
I took a survey about 1-2 weeks ago and voiced my displeasure with my experience. Some of the things noted was that I felt a bit misled regarding the pricing and Lear's margin of profit on my deal as well as originally being promised free coins and free shipping of which I received neither. I did state that both Tony and Lev were polite, courteous and knowledgeable. I was surprised that nobody ever followed up with me regarding my concerns indicating that you only wanted my business and that after you got it, as small as it may have been, you had no further interest in me. I was in charge of many service organizations and if I had received a review like the one I gave in that survey I know I would have been on the phone speaking with that customer to regain their trust and try to earn more business from that customer as well as get them to positively refer other customers.
Reviewed March 1, 2017
I am disappointed with my purchase. Paid $2018.16 for 3 1/3 ounce gold grizzlys. I thought I would at least get $2000.00 worth of gold. And it came in plastic bags all together. Had not been graded as real gold, not even in nice plastic cases. I would like to know why and how my situation could be fixed.
Christopher, thank you for contacting Lear Capital with your concerns. After resolving your issue and speaking to your directly several times, it is our hope that you would reconsider your current score and update it to one that matches your current experience. Thank you again for your business and we are glad that we could resolve your issue.
Reviewed March 1, 2017
From Rod to Greg to Gina, from start to finish, this was a pleasant experience. Rod walked me through it, explained it and was patient as I went through my decision process. Greg and Gina made finalizing and tracking the completed transaction easy. Again, all questions were answered with details. I am looking forward to working with Rod in the future. My hat is off to your team.
Reviewed March 1, 2017
I inquired about precious metals last year in November. I talked with three different professionals once the process got underway. They were indeed professional, treated me very kind, most of all they were very, very knowledgeable.
Reviewed March 1, 2017
My experience with Lear Capital was awesome. I did an IRA rollover into Gold and silver. Dana ** made the process very easy for me. Dana was very professional and knowledgeable, he made me feel very at ease with the entire process. I highly recommend Lear Capital for all precious metal translations. Thank you Lear Capital.
Updated review: April 9, 2017
Sent out a review of a survey request, after seeing on your site of Canadian Silver Snow Falcon, 1 1/2 OZ. of which you said retailed much less than you charged me. Then received a cell phone call from a Larry, wanting to go over the review. Can not give much more than a four star, since he never said what monetary compensation I am to receive. I am happy Lear Capital reached out to settle any discrepancy, that I viewed as a somewhat overcharge. I WILL GLADLY GIVE THE MAXIMAL REVIEW, ONCE I SEE WHAT THE COMPENSATION WILL BE.
Original Review: Feb. 28, 2017
Really Denise, retail for $25 to $30 dollars each. How come Terry **, (in your absence) charge me $45.95 for each Silver Falcon "that you said was sold out" and said he gave me a deal from $51.00 something. Guess I will need my Brother-in-law's help in ordering my next Silver. STILL FRIENDS BUT JUST NOT QUITE SURE I'M GETTING A FAIR SHARE!
Reviewed Feb. 28, 2017
Fine service by fine people! My transaction with Lear Capital was wonderful. It is very clear to me that the folks at Lear KNOW the precious metals market like no one else in the business. Thank you for making my purchase so easy. Thank you for sharing your research and financial advice in layman's terms... and so politely. I especially want to say thank you to Jarred, who handled my account so professionally. I look forward to doing more business with Lear in the Future.
Reviewed Feb. 27, 2017
The order was delivered via FedEx promptly and the coins were as promised. My rep, Michael ** was very courteous and professional and answered all my questions. He also gave me a feeling of confidence in my purchase and I was not disappointed.
Reviewed Feb. 25, 2017
Tony ** is my Account Representative. He is very professional and answered all my questions. Lear made the process of rolling my traditional IRA into a precious metals IRA seamless. I will definitely recommend Lear to my friends and family.
Reviewed Feb. 23, 2017
I was greatly impressed with your service. I was a bit confused with my order, I was unsure if the order had gone through. I got a call from your service to say that it had gone through and he treated me as if I was a good friend. I have had offers from others but I am sticking with Lear Capital. We are small potatoes as far as investing but I was treated like a big investor. Thanks for your service.
Reviewed Feb. 23, 2017
I was very satisfied with Lear Capital's .999 Pure Silver coin, and am proud to have added it to my personal collection. I will be a return customer, for sure! Your website is "user-friendly" and easy to make a purchase also...
Reviewed Feb. 23, 2017
Alex had pursued me for over a year before my wife and I decided to make a purchase. He was a pleasure to work with and wasn't pushy... just persistent in his follow up. I had some reservations at first, but now I wouldn't hesitate to order or recommend Alex to my friends and family.
Reviewed Feb. 22, 2017
I was very pleased with the service I received from Lear. It was straightforward information and I was able to make an informed decision. Lord willing it will pay off and be a great investment. We did a SDIRA and received our free coins. They arrived fine to the address we selected. I sure wouldn't mind "knowing" our IRA coins are safe and sound. It just makes you wonder if there are real coins there in Utah or not. I guess that's trust in the system you have established. Guess we just have to assume all is well. Thanks again for the good service.
Reviewed Feb. 22, 2017
I was pleased with the people I worked with at Lear Capital and found them very helpful. The only issue I didn't like was the shipping cost for the order. I will try buying a similar amount from a local dealer without shipping cost and compare total cost of the orders. Thanks, Harry.
Reviewed Feb. 21, 2017
I was pleased with my interaction with my representative at Lear Capital. He was professional and knowledgeable regarding the products. He was helpful in assisting me in diversifying my investment portfolio. After my purchase he followed up with updates on the market.
Reviewed Feb. 21, 2017
I purchased $81,000 of silver. After I made the deal for what I believed to be spot plus 2% they have a slick way of closing the deal where they have a recording and signed document where I paid a lot more. I within 30 days asked for a refund. They offered $58,000. THEY GOT ME BIG TIME, LOOKING AT CLASS ACTION.
We have attempted to contact you several times to clarify how your account is valued. Often clients are confused by the receipt of their first IRA statement. Please note that the IRA custodian only shows spot value for every coin no matter if the coin is regular bullion or premium. No one can buy gold or silver for the spot price and the custodian uses this metric for simple accounting purposes. I would like to take time to explain this to you and resolve any issue you have, but we can not verify your contact information and I cannot look you up with the limited name you have provided. Please reach out to me at marketing@learpcapital.com.
Reviewed Feb. 21, 2017
My experiences have been good but I get the impression that we "small potatoes" folks are more a nuisance than customers. I cannot afford to invest big bucks into precious metals and I am not sure it's a good investment to begin with. I had to sell my mother's sterling silver flatware that cost us thousands of dollars. All we got was $700 melt-down value. I am buying these silver coins for my grandchildren for Christmas & birthdays hoping when they "come of age" the value will have increased. Maybe a little weekly email - not too long but educational - would help us.
Reviewed Feb. 21, 2017
You guys did a great job. The coin was delivered before the time I was told. Your sales rep was very helpful and courteous when I spoke with him the very first time, he even went out of the way to make sure that I knew when the package would be shipped. I work on the road so I'm not at home currently and don't have my account info handy. But being as I travel for work, your sales rep made sure that I knew all the options for getting my package in case I wasn't home. I'm happy and will be using you guys in the future.
Reviewed Feb. 18, 2017
I decided to invest in silver. After watching an ad on TV for Lear Capital, I placed a call and spoke to Craig **. Craig was very helpful and knowledgeable, answering all my questions that were easy for me to understand. Since I was not familiar with Lear Capital, Craig was very professional in guiding me through my purchase. Have called Craig a few times after transaction and he was very prompt in answering my question. Lear should be very proud to have Craig to represent company. Thanks to Craig for assistance and I feel that I have gained a friend.
Reviewed Feb. 17, 2017
I found my account rep. to extremely patient and helpful in rolling over my existing 401K to a Lear Capital gold and silver traditional IRA account. I never had a problem contacting them when I had a question and if I did they would get back in contact with me directly with an answer. I really appreciate the help and business. Thank you again.
Reviewed Feb. 17, 2017
My overall experience was excellent. I talked and worked with several people and all were friendly and explained the pros and cons of each area of choice in buying precious metals. They carefully explained the factors that needed to be considered in choosing the purchase and made the process very easy. I would certainly recommend Lear Capital to my friends and would use their services again for future purchases.
Reviewed Feb. 16, 2017
Generally I was pleased with the transaction and the customer service. The only issue I had was with what silver we were buying. I sent an email and was promptly called and any concerns were taken care of. Thanks!
Reviewed Feb. 16, 2017
This is my first attempt at the silver market and I am pleased with my experience. Lear Capital and especially its representatives were a pleasure to work with. Darius ** and Terry ** helped me hammer a deal. I would recommend Lear to my friends and associates based on my whole experience.
Reviewed Feb. 15, 2017
I ask specifically for coins from the Canadian mint that was 5-99999. But that is not what I received. But when he was going to fix my order he was going to charge me the cost of gold at present time. Instead of charging me the price of gold during the first transaction. Lear Capital is charging very high prices already for their gold. 1/3 roaring grizzly at your price was nearly 700 dollars. That's a rip off.
I went ahead and bought a few even though they were still overpriced at 490. But if he gave me the value of the 1 ounce coins at the time of the original transaction. I could have trade them back, kept 1 and received 4 1 ounce coins and 200 some odd dollars. But he was just going to keep the money. He said he gave me a deal. Which in the real world that we live in I was being ripped off considering the price of gold and what I can get the 1 ounce growing cougars for elsewhere. I told Derrius that this was a trial for further transactions. That trial failed. So I will bid your company and Derrius a fond farewell.
Reviewed Feb. 14, 2017
I was very new at this kind of a transaction. My account rep. (Justin) was VERY patient with me. He always took the time to answer my many questions and concerns!!! He was very pleasant, returned all calls very quickly, and was an overall joy to work with!!! I will highly recommend him and Lear Capital to friends and family.
Reviewed Feb. 13, 2017
I was very pleased with the service I received setting up my precious metals IRA. The explanation of my options was very thorough. The $500 silver award for opening my IRA was a plus. I feel I have great support from my account representative.
Reviewed Feb. 13, 2017
I had a great experience dealing with Lear Capital. I had an unusual circumstance where I was trying to purchase metals while in the hospital and having to deal with heavy medication. Your account executive Sam ** was extremely patient and professional. I would recommend Lear to anyone, for that alone.
Reviewed Feb. 13, 2017
I received an email saying payment received and the correct address. When it was shipped I received and email showing it was shipped to the wrong address. I could not get a hold of my rep so I called and asked for someone else. Even though my order was already shipped they took care of it and I received it. Could have become a problem.
Please contact me at marketing@learcapital.com so that I can offer our sincerest apologies. Glad the metals arrived and I'd like to better understand how the address was incorrect. Thank you.
Reviewed Feb. 13, 2017
I have purchased precious metals in the past and with a couple of different companies. This was my first purchase through Lear and I found it, so far, to be the best experience yet. Perhaps some of that is the result of experience on my part and better understanding in general, but I did really appreciate the time and care afforded me by Peter, who is the person I dealt with on this transaction. He was professional, caring, helpful, and meticulous in trying to assist me with the variety of options and ensuring the best value proposition at the moment of purchase. Everything so far has been to my satisfaction, and I do expect to call on Peter again in the future as opportunities might present themselves.
Reviewed Feb. 12, 2017
My husband had ordered 50 silver Eagles and 2 gold Eagles. When the box arrived, the gold coins were not in the box even though they had been checked off. I phoned and emailed and did get a prompt response and the 2 missing gold coins were shipped. Thank you.
Reviewed Feb. 11, 2017
My experience of ordering precious metals was excellent. Mr. ** was helpful by giving simple and accurate instructions. The transaction was timely. In the future I plan to purchase precious with Lear Capital.
Reviewed Feb. 11, 2017
If you really want to understand how you're being put out to the public as a first time buyer I had high hopes only to be left very low in my opinion. Mostly the only thing that went close to what was discussed was the wire transfer of my money to you, and even that had a major snag flag regarding itemized order invoice. You can call if you care to know more.
Reviewed Feb. 11, 2017
Jody was a professional and very helpful, from first contact to the end. She was very patient with a new precious metal investor (me). I did not detect her getting impatient with me as she educated me with this investment. She (and Lear) will be getting recommendations from me at every opportunity. As of this moment everything explained to me and/or promise made has been to my complete satisfaction.
Reviewed Feb. 9, 2017
It has taken Craig ** two years to convince me that I needed to get into precious metals. I was primarily waiting for the outcome of the election to see where our government was going. Now that this has been settled I gave Craig the green light to set up a account for me. I was delighted with how quickly this was handled. MY order was delivered on time and complete, and I'm completely satisfied with the way this was handled by Craig. Thank you for your time and consideration.
Reviewed Feb. 9, 2017
My account rep is Craig **, and he couldn't have been nicer. He answered all my questions and went beyond the call of duty to educate me in what and how to purchase precious metals. I'm new at this and can't thank him enough for his time and patience.
Reviewed Feb. 9, 2017
I recently purchased an almost $10,000 order with Lear Capital. The representative that helped me was very professional, very expedient, and had the kind of personality that makes it easy to purchase from Lear Capital. I would recommend this to others and will be doing all of my precious metal purchasing with them from now on.
Reviewed Feb. 8, 2017
I had a very good experience in dealing with your company. Darius was my point of contact and he was very helpful and personable and answered all of my questions. I look forward to dealings again when another opportunity arises.
Reviewed Feb. 7, 2017
I recently decided to buy small amounts of silver - $50 to $100/month - after listening to radio-based, precious metal promotions. I bought five silver coins in early January, and I plan to order two more coins later this month. My experience with Lear Capital was topnotch from start to finish. I'm very happy with my purchase, and I sincerely appreciate Lear Capital's no fuss, no muss approach to gold and silver sales.
Reviewed Feb. 6, 2017
I was extremely pleased with my experience and with my purchase. The coins themselves are so beautiful. I feel I have made a start on a modest, but meaningful acquisition of actual precious metal assets. Lear Capital was totally courteous and professional throughout the transaction. BTW, I heard about Lear listening to the Dave Ramsey financial advice radio show, and he is a very astute man! Thanks, Lear Capital!
Reviewed Feb. 2, 2017
Lear Capital USA wonderful company to work with. They are quick and easy with their ordering (Silver Eagle). Problems are addressed fast but problems are few to none in the first place. I will and have recommended this remarkable company to friends and family alike.
Reviewed Jan. 30, 2017
I recently transferred my IRA to Lear Capital in hopes to invest in metals. My account value decreased 40% due to their cost (not price fluctuations in the metals market). This is HOW HIGH the cost is to purchase metals with Lear Capital. Be cautious and ask for pricing because once they "Record" you it's impossible to get your money back. These guys are smooth talkers, they have gone through some rigorous training. Also the paperwork you sign would take hours to read but they wait on the line while you sign, therefore they are well aware you haven't had the time to read the small print. Be careful or you will be sorry. This is my hard earned money down the drain.
Thank you Petra for your review. We were happy to help you understand how to read your evaluation. Indeed all IRA metals are valued at spot price. No matter if their full value is worth much more. This is done for simple accounting purposes. Thank you again for your business. Please contact us if we can service you in the future, marketing@learcapital.com
Reviewed Jan. 27, 2017
I bought 18 Indian head gold coins and I expected them to be shiny but instead they were tarnished and not good looking. I could clean them up but I am afraid that may diminish their value. Purchase was easy.
Reviewed Jan. 27, 2017
I used to buy precious metals at a trusted local jewelry store but since Lear Capital has been helping me set up a Self Directed IRA to store my gold and silver coins I am using now Lear Capital as my primary source of buying precious metals. Craig is excellent in customer service. I finally have found a friend to assist me in wealth reservation with precious metals.
Reviewed Jan. 25, 2017
I was a little skeptical when I first discussed this with Lear. I did a lot of research to make sure it was legit. My follow-up conversations after the initial contact were very informative and very organized. I was always given clear instructions on what to do and who I would be talking with next. There was no pressure to buy and all questions were answered quickly and professionally. I will definitely be back for more. Great Customer service.
Reviewed Jan. 24, 2017
I love the American Eagle Coins! They are so beautiful! I hope I can buy more in the future. Sam was a wonderful person to work with... He gave me lots of information before I bought them. He made my choice very easy. Thank you!
Reviewed Jan. 23, 2017
Talk about a bunch of people who follow up and really care? This is the company. It was so great dealing with all of them. I wouldn't buy precious metals anywhere else. I am a novice and Brian ** explained it all to me in detail. He took the time to help me understand the market, the process, what to expect as it relates to my multiple deliveries, etc. Great job everyone!
Reviewed Jan. 20, 2017
I was extremely satisfied with Paul ** and his knowledge of what the company was all about and to help me understand how investing in precious metals will benefit me. I'm very confident that I made a safe and smart investment with Lear Capital! Thank you Paul ** and Lear Capital!
Reviewed Jan. 20, 2017
Lear Capital is one of the best companies I have ever done business with. Your website is very easy to navigate. Placing an order is made very easy and the follow-up by customer service is the best. I have placed several orders with Lear Capital and I have been extremely satisfied every time. Thank you for making my experience with your company stress-free.
Reviewed Jan. 18, 2017
Your staff did an excellent job dealing with 2 different companies that held my IRA's. All communication back and forth was conducted in a very professional, timely and courteous manner. I was kept informed and prepped for the multiple conversations and transactions.
Reviewed Jan. 18, 2017
Cal was very knowledgeable requiring the current "state of affairs " when discussing the stock market, value of our currency and possible outcomes. His recommendations on coins to buy, that would hold their value and made the most sense, to fit my needs. He answered my many questions and was quick to return calls. I had a great experience & appreciated his service. Thank you.
Reviewed Jan. 17, 2017
The Lear Capital representative, Mr. Chris **, is one of the best representative I ever have had. His high professional knowledge of the subject was very impressive. Our mutual respect was a major factor of transaction.
Reviewed Jan. 12, 2017
I have been very pleased with the service and attention to details that Richmond ** and Lev have given to me. They keep me informed and answered all my questions. This is a new experience with precious metals, and they made me feel right at home. I lost my husband 10 years ago, and I really appreciate the advice they gave me.
Reviewed Jan. 11, 2017
I have spoken with Joe ** a number of times over the past months in the interest of procuring metals for my IRA. Joe has always been extremely helpful and courteous in dealing with me. He takes the time to listen to my interests and offers options that match my needs. I believe we have established a rapport over the course of our many calls and I will consider Lear Capital as my preferred and primary supplier for future purchases. I appreciate the professionalism and attention to detail as well as the follow-up from Joe and the Lear Capital team.
Reviewed Jan. 11, 2017
It was time for the dreaded Required Minimum Distribution on both of our IRA holdings. The folks at Lear made it work to our advantage by moving our assets to take advantage of the trends in silver and gold. They have kept us with a solid portfolio for the future. We appreciate the professional approach to handling our accounts.
Reviewed Jan. 9, 2017
I thought Lear Capital was a trustworthy company. The silver purchase that I made cost double the current market rate. I had expected some front end load of 10% or less. They never let me know the cost of buying the silver until at the end of the transaction they recorded the acceptance from me and buried the cost Clause within the recording. They played this recording back to me at 30%. I would've never agreed to this. Lear Capital reviewed it with me in advance of the recording. You ended up charging me $33 an ounce for silver versus the market for that date 11/10/16 of $15.74. You stole half of my current and only retirement 401(k) program making a $49,000 investment worth less than half on today's market. Your company is a group of thieves.
Reviewed Jan. 8, 2017
It was the best experience that I have had for the first time purchasing silver. The associate, Patrick **, walked me through the whole process and explained everything to my satisfaction. It made this first time purchase of silver very easy. Thank you.
Reviewed Jan. 6, 2017
I have placed several orders through Alex and am very pleased with his professionalism and knowledge. I have sponsored an order through Alex from my brother-in-law (Ed **). The only issue I have is that the additional special program coins you provide to the purchaser and the coin(s) for the order sponsor is VERY slow in coming from my brother-in-law's order last summer. I have reminded Alex several times, but nothing has shown up yet. All of my orders themselves come very quickly.
Reviewed Jan. 6, 2017
I am very pleased with my order and plan to buy more silver every month. My only complaint is I wish your system was a little more automated. I don't like having to send a check and wait for it to clear. Having you debit my checking account directly would be more efficient. But, overall, I am very pleased with the customer service I received. Thank you!
Reviewed Jan. 6, 2017
I contacted Lear Capital to inquire about making a purchase in precious metals. Since this was my first experience with in the metals commodity it was a little overwhelming. The representative from Lear was very helpful in explaining all aspects of the purchase. Although I was committing 15% of my investment portfolio to gold and silver the Lear representative made me feel comfortable that we had made the right choices going into the future.
Reviewed Jan. 5, 2017
I was pleased with the service that your representatives, Tony ** and Terry ** provided. Time will tell if their guidance will be good or excellent. This is my first venture into the Precious Metal market.
Reviewed Jan. 4, 2017
My account rep. (Chris **) was absolutely great. The customer service people were also very pleasant and helpful. The only problem I had was getting through to my sales rep using the main telephone number, (800) 576-9355. It would not go through, and I would then have to call the customer service number. Like I said, they were very helpful.
Reviewed Jan. 4, 2017
Have been aware of Lear Capital for a few years, this was my first purchase from them and I was very happy with the customer service! Staff was sincere in their efforts to assist me with any questions or concerns, the $50.00 American Eagle gold coins I buy yearly for my daughters arrived promptly and in beautiful perfect condition. I will certainly be doing more business in the future with Lear! Thank you.
Reviewed Jan. 4, 2017
My family has placed orders with Lear Capital for a couple of years now. We always have been impressed with knowledge, proficiency, and service we have received. We will continuing our purchases from Lear Capital in the future.
Reviewed Jan. 4, 2017
I recently received my order from Lear Capital. It was my first order from Lear and I used the website to order, so I never spoke with a representative. The coins arrived securely packed and required a signature on delivery by FedEx. The experience was excellent and I would definitely use Lear for future purposes.
Reviewed Jan. 2, 2017
Terry ** was most helpful with me. A first-time buyer and all around old guy with little computer skills! I was allowed to make this purchase using my personal check.. which was important to me. Thanks! Terry made me feel comfortable and was most solicitous. The character of Terry and Lear Capital is what counts to me anyway right? Wonderful folks Lear Capital!
Reviewed Jan. 2, 2017
We were very pleased with our buying experience at Lear Capital and especially with their representative Chris **. Chris was professional, knowledgeable, courteous and very patient. We had many questions and proceeded cautiously through our transaction. Never feeling pressured, but always informed. We would certainly recommend Lear Capital and Chris to our family and friends!
