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About Lear Capital
Lear Capital has been involved in the precious metals industry since 1997, and it's now completed more than $3 billion in transactions. It can help you buy, sell and trade bullion, rare coins and physical gold and silver. It also offers a Price Advantage Guarantee for added transparency.
Pros & Cons
Pros
- In business a relatively long time
- Transparent pricing
- Full-service gold dealer
- 24-hour risk-free purchase guarantee
Cons
- Website can be hard to navigate
- Only one depository option
Bottom Line
Lear Capital lets you invest in precious metals through IRAs, bullion or rare coins. IRAs cost a relatively low flat fee, and your IRA investments are secured by Delaware Depository.
Lear Capital Reviews
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I ordered 1000 ounces of silver from Lear Capital. I'd done research online for silver prices and decided that it would be a good time to invest. I requested their information on investing and Danny ** contacted me. I decided that the best buy was the 1000 and emailed him back. He contacted me with the information to do a bank wire transfer of funds. Everything went smoothly. My silver was shipped out promptly and was delivered by FedEx in a timely manner. I'm very pleased with everything. I recommend them to my sister and she purchased from them. I would recommend them to anyone. He worked up a portfolio with prices on 500 and 1000 ounces and emailed them to me.
I try to buy 5 Golden Eagle gold coins from This company, they are not just overpriced and had very bad attitude because I want to ask questions. Currently the spot price is $1264, the other gold dealer CNI only charge $40 per coin over the spot price. Lear Capital charges $136 per coin plus $10 shipping. Total $146 over spot price. The guy on the phone was very rude, he did not allow me to ask question and hung up on me. I will never buy gold from this company after experiencing this incident.
I was interested in a product and I had a timeline. I agreed to the purchase price and made the sale. Lear Capital alerted me when the product was coming, we tracked the package and it was received. Just as I ordered. No complaints.
Our representative answered our questions directly and succinctly. He did not in anyway "sell" us anything and not for one minute have we doubted or regretted our initial investment with Lear. We are now planning our purchases for 2018.
When I decided to make a silver purchase I had heard two companies advertise on TV. I called both companies and after talking to Steven ** it was clear I wanted to do business with Lear Capital. My experience was positive at every step of the process and the silver was delivered exactly as expected.
Most of my dealing has been with Cal ** and I have been more than pleased. Cal has helped me by not only sending me information, but also talking to me and answering any questions I may have. It has been a most positive experience as I finally feel comfortable about my retirement. I have watched the stock market fluctuate and continue to grow but my investments have remained the same. I know that I will finally have a retirement that will last until the end.
I have been very happy with my new venture into Lear. I have been more than comfortable with the staff in any and all advice and correspondence. I am in new territory and I appreciate all of the assistance. I am certain my newness has taken more time than a typical investor, however I have been treated with much patience and appreciation. I am thankful.
I became aware of Lear Capital from TV commercial, I contacted the company and asked for an education in precious metals. I was placed in contact with Pierre and he took the time needed to fully explain the market and how Lear can work with me to become an owner of silver and gold. In addition I was connected with Dana Sr. Portfolio Mgr. who took even more time to fully explain the market, do's and don'ts, what the benefits are etc. In addition he participated in another call to explain the same to my wife. I feel the investments we were provided by these men are truly a huge benefit to our financial stability in the years to come! I feel and see what I believe is an honest and truthful relationship in the market.
I decided to diversify my portfolio through precious metals and had no idea where to start. I saw an ad about Lear so I contacted and they made the process very easy and convenient. Matt ** and his team helped me understand this market and also took the time to get to know me and my goals. The end result was a smooth transaction that I would recommend to anyone looking to add metals as an investment vehicle.
I have to commend Lear Capital for the service I received when I invested with Lear Capital. The service representative was cordial and helpfully answered my many questions! I had to make some callbacks and was received with courtesy and prompt answers which took care of my concerns. I am a very satisfied customer and definitely recommend their services when investing. I genuinely will do business again with Lear Capital!
I recently opened up an account with LCI and I made several purchases since I have been treated with the utmost of service and courtesy from the employees. I've never dealt with a nicer group of professional people as what I found at LCI. I am looking forward to doing business with him for a long time. They are the best that I have found in the investment world.
I just wanted to write this review to let everyone else know how informative Radd had been before I made my transaction with Lear Capital and the service I had received with my purchase. It was all friendly and very professional. As for the actual delivery of the products I had ordered, was at my residence on time as specified by Radd. Lear Capital does what they say and the service they provide is second to none.
I had the pleasure of doing business with Misha **. I am very selective about who I do business with and let me tell you, if I could have given her 10 stars I would have. She is outstanding and has the best customer service skills. I had spoken to reps from other companies and just could not do business with them. She is patient, polished, knows how to sell and explained everything to me. This was my first purchase buying coins and she made me feel so comfortable and was never once pushy. She taught me so much which I am so grateful for. She built a rapport with me whereby I feel I can trust her and will continue to buy from her in the future.
Thank you so much for having the sense to hire someone of her caliber, someone personable, diplomatic, knowledgeable, kind, patient, speaks clearly so I could understand her and very professional. Also, Misha always called me back when she said she would. I am not an easy person to impress but Misha is right up there with the best. Thank you!
As a novice in investing in precious metals the Lear Capital Representative was top notch. He answered all my questions, directed me in how to attain my goals and I felt very comfortable in our conversation. He is an asset to Lear Capital.
Extremely rude salesperson. I am very interested in investing and responded to a TV commercial. I was told that the WRONG commercial aired on the day I called, and they were giving silver coins and a catalog that day and NOT the slim/thin gold dollar, but that the lady told me she would HOLD my request until the following day when she says the Mail Room is sending out the thin, gold dollar bill samples. 5 weeks later the salesperson that keeps calling me on the phone and says Did it show up yet and I say Nope and I don't want to discuss until they keep their end of the bargain. I believe they were never indeed to send us consumers the free gold OR silver samples. HUGE SCAM! BEWARE!
I had a very nice phone conversation with Derek **. He helped me with my order as I only had a certain amount of money to spend and wanted to get a gold coin to give my grandson for his college graduation.
My wife and I have done business with Lear Capital for about 15 years. Most of that business was conducted with Chris **. Always very professional, courteous, and extremely knowledgeable and never pushy. Next time we decide to add to our precious metals portfolio we will be contacting Chris **.
A few years ago I thought about converting my 401k to a metals account. I had numerous conversations, and thought Lear Capital was the company to trust. After refusing to return forms I did not like the wording of, and not happy with the answers to some of my questions. I had second thoughts. These really came to a head when they called to 'finalise' the deal and they told me they charge 33% to convert to metals. We were being recorded, and I told them, "No way I will agree to this." She said (a lady with an English accent), "I will talk to my boss and see what can be done." She called back and offered a flat fee of $800. After the first conversation I wanted no part of this company, then to think they just pick and choose the fees???
My account was worth +$6000. $2000 to convert, then just $800??? I hung up, thinking I had ended this con. Well, I found out they had accessed my account with Waddell and Read in Springfield, Mo. Withdrew the funds, and set me up an account with them. Worth less than $5000. And in the last 2 years has not changed value. My other 401K increased a good bit. I received an email from them in September, and have been trying to contact Lear Capital since with no avail. At the end of this form it asks for an order number. They have only sent me one mail, (in 2 years) and I thought it was another offer to handle my account. So, I did not save it. I did not realize they had already stole my money. I have no account number, or anyway to get my money back.
I for the second time had a very good experience with Roland. He let me know there was a dip in the market and worked with me on what I wanted. I will order again as long as Roland is there to assist me.
I have always wanted to own precious metals, but I could never afford it. Now I have lost my wife and received a goodly sum as a death benefit. Lev has been so helpful and aware of how all of this works. A true professional.
I ordered 52 pre 1933 gold francs. Almost all were 1935 and younger. You replaced them with gold .25 polar bears, claiming they were of more value. I requested a letter explaining how these bears could be as valuable as old francs and never got it. I have spent about $200,000.00 in 2017 with Lear, represented by **.
I have worked with Daniel ** for a few years now and I believe Daniel is very knowledgeable and I appreciate his patience with me. Daniel explains the process of what we are attempting to accomplish. I am very pleased with Lear and Daniel. Looking forward to the future. Thank you.
I had the opportunity last month to purchase Silver and dump an IRA that would not perform well if the markets dropped as we are all expecting. I was able to purchase a few hundred coins and at an incredible price. I am very happy with my choice and going with Lear Capital. They helped me with the paperwork to convert my IRA and they kept me aware of the entire process. I am very happy with all that has transpired and I hope we will forge a very good relationship in the months and years to come.
This was my first time purchasing silver. I am more than happy with my dealings with Lear Capital. The people were very courteous, informative, accommodating and the process was simple. The coins that I purchased are beautiful. Thanks to all involved.
Gary ** is my Portfolio Manager. I want to congratulate him on providing me with the information I needed to do business with Lear Capital. I have never received such attention in respect to product information and detail. Not only that but worked with me to every time I called and had a question. I will continue to use your services because of this and planning to buy and invest with your company. Thank you.
So far so good. We live in crazy times and felt the need to invest in something other than the stock market or real estate and Lear Capital made it happen in an efficient, timely and secure manner. All of the company's representatives have been very responsive to our calls since we are new to the precious metals market and how it works. They have the patience to explain without being too pushy. It has only been one month since we first contacted them but again, so far so good. The silver and gold coins are beautiful and packaged very well. FedEx does a great job too.
Run don't walk. Talk about a scam rip off put in $9.307.50 on 9/11/13 in silver poplar bears 1 1/2oz was charged $54.75 each. On 12/31/2013 account was down to it $4,978.64. Then on 2015 I did not pay the $100.00 metals storage fee-DDSC and let's not forget the annual fee precious metal IRA fee of $75.00. So I forgot to pay it but don't fear the great people at Lear sold 16 of this great investment coins at the whopping price of $13.41 each. So let's see I paid $54.75 each, they sell them for $13.41. Wow. What a deal. All I hear from them is the same bull excuse. How this is a great deal. I don't know how they sleep at night.
To begin I'd like to share generally with Lear Capital and specifically any potential customers thinking of doing business with Lear Capital that I dealt with Mr. David ** and his assistant Denise. They were both patient, well informed, knowledgeable, and caring people. What wonderful representatives Lear Capital has in these two people. I was truly impressed and I'm not normally impressed by much these days. When either of them were talking with me they were fully engaged and only interested in me and what I was asking or saying. I want to take the time to thank David for the silver coins; they are truly beautiful. David **, you are truly a thoughtful gentleman of which I’m proud to call not only a dear business associate, but a friend. Denise, it’s been a pleasure to do business with you and David alike. I hope good things come to both of you now and always.
I highly recommend to anyone willing to listen to me that these are the folks to do your business with. I looked at 3 other companies before I found David and Denise at Lear Capital and after talking with them only a short time I knew I find the company and the people I wanted to do my business with. They made me feel like welcomed family and in today's world what more can you want.
Richmond ** gave me very good service, was patient with me due to my lack of knowledge about investing or buying the real product. He explained everything to me to my satisfaction. I thank him for his help.
I found Mr. ** to be a truly nice person. No pressure to make a sale. Answered all my questions and understood my concerns. This type of purchase is new to me and Kim walked me through the process. I would gladly do business with Kim again. Thank you.
In one word my experience with Lear was incredible. It was almost as easy as buying a book on Amazon as a prime member, and anyone buying there knows it's effortless. I knew what I wanted and they provided it, professionally, knowledgeable, and courteously. There is nothing more to say, except thank you for the great treatment.
I had two gentlemen helping me with my order. They were both very professional, pleasant and easy to work with. One or the other returned my calls and took care of all my concerns. They even called after the coins were shipped to make sure I understood when FX would contact me. I am an 81 year old widow and when I make future purchases I will definitely contact them.
I am a retired individual. I purchased the gold coins to help protect my assets. The sales individuals were professional and very helpful in determining what to buy. They kept us informed on the status of our order as it was processed for shipment. They advised us of all shipping information so we could check status of the shipment. They also followed up on shipment. All in all, it was a good experience.
I have always had a great experience with Lear Capital, all of my transactions have been with Dana and he is great to work with. Shipping has always been on time and discreet. I have recommended Lear Capital to several of my friends and will keep doing so.
Very happy with Sam and my shipment. I believe that I made a sound investment in silver through Lear Cap. I have already talked to family members about investing through Lear Cap. Thank you very much and I am looking forward in my next investment.
I recently decided to start investing in silver coins. Boy was I glad I found Lear Capital! They were very helpful in getting me started and very responsive to any questions I may have had. They made it very easy to invest. Thank those guys very much!
Having never been involved in precious metals, I was pleasantly surprised at the assistance information that I received from Joanne. She answered ALL of my "stupid" questions and guided me in the decision of ordering my grizzle monster box of silver. Thank you Joanne!
Mr. ** husband a very gracious person to work with and a very pleasant to work with. He is a good representative for your company and I have been completely satisfied with him. He is on top of things at all times and has been very helpful.
Service was Concierge level, regular and no-pressure which made the buying process both simple and stress-free. Complete disclosure of all fees/costs up front and consulting advice where solicited was freely and honestly distributed. I would recommend the firm without question to an investor of any and all levels of experience and expertise.
Mr. ** kindly and professionally explained everything in detail and followed through with me In each step of the process. I am a first time buyer and needed educating and reassurance. I feel comfortable with my purchase and would recommend Lear Capital to others.
I was very satisfied with my purchasing experience with Lear Capital. Daniel called me with an offer that I could not walk away from. He was very knowledgeable and thorough in his explanations. Daniel was in constant contact with me to let me know when my purchase was being shipped and followed up with me to ensure everything was to my liking after I received my purchase. Shipping was completed exactly as stated by Daniel. Everything was executed very professionally.
I was concerned when I got an e-mail for another client. This happened twice. I was a concerned about how safe my information was. The only information I got about the other customer was his name and address. Yes I did notify Lear Captial.
Ordered Silver Eagles online and was very satisfied with the process. The only negative was that I didn't know you do not take credit cards as this was my first order. My other comment is that FedEx tried 3 times to deliver and we were not home. I came close to having the order shipped back to you. I would ask FedEx to give a general time frame for a delivery if repeating it, such as a morning or afternoon so one could wait. Thanks.
I am Richard ** and I am fortunate that I meet Mr. ** as a sales person who is very professional and I had several investments with him. I consider him as a friend and looking to have further action with him.
From my initial contact with Lear including thru the process of buying and receiving my purchased product, the organization has handled every step very professionally. (Purchased July 31 received Aug. 14. However time length was a little longer than expected.) I will recommend this organization to my friends.
I was contacted by Lear Capital with a offer of silver at a price that I couldn't turn down. I then transferred the total amount of one of my annuities into my Lear account. Couldn't be more pleased. I feel that the representatives at Lear Capital have my best interests at heart.
This was my first order of metal from any supplier. I was very pleased with how simple it was. Your representative answered all of my questions. I will certainly return to Lear when I make another investment. Confidence is the most important criterion when doing financial transactions with someone for the first time.
Very fair and patient with their clients. Make you feel relax with them and trusting. I need to be careful with this money. I am counting on Ted and Dana to help me stay calm through this. Back into metals for the first time. I just need some money to keep me going. I trust Ted and Dana and I know I have to help and listen...
We are surely not your biggest client but we have always been treated like we were. Never had a bad experience with Lear in any of our transactions with Joanne ** who has acted as our personal representative with Lear Capital.
I worked with Charlie on my purchase. He taught me the ends and outs of Silver, the ups and downs of the market, and after working with him I understood everything I needed to know in order to purchase and keep track of the market. He made it a really smooth process and I will exclusively use him again for my future transactions.
I am satisfied. I have a couple of questions however. I noticed the add on TV states that Lear Capital offers 1 free silver bar on our first call or order. Does this apply to my order?. Also wondered how to best clean the coins.
I invested just under $100,000 from my IRA in silver coins. I love the coins, but they are heavy! Recently Lear allowed me to swap some of the silver for gold coins at equal value... and Lear paid the shipping and insurance. I'm very happy to have possession of my coins, which I took out of my IRA.
I have never invested in metals before. I am still a little confused why I paid a higher price for the silver than I see on other websites. Also the price fluctuates so much I wonder about the long term investment.
Lear's representative Danny ** knows his business. He provided information regarding many different products and packages, answered all of my many questions, provided information so that I could choose the best item for my situation and was genuinely kind and considerate. I have purchased coins from other dealers but none provided the customer service experience that Danny provided.
When I first thought about investing in rare coins, I didn't have a clue how to proceed, or where to go for guidance. I saw several commercials on TV, touting the expected increases in the value of gold and especially silver, and the info on the expected surge in silver prices really tempted me. The leading source seemed to be Lear Capital so that's who I contacted. I first talked to Derek ** who really gave me a good insight on what it was all about, to the extent that I placed an order on the spot for $100,000. Derek explained how the coins would be shipped and when to expect them. He was right on the money in all respects. I got an E-mail when the shipment was coming and how I would get the info from the carrier. That, too, was right on the money. I got 7 of the 8 boxes at once and was told that the 8th box would arrive the next day, which it did.
I also spoke to a couple of other men, who told me exactly how the system worked and told me to call if anything seemed to be amiss, or strange. Everything went like clockwork. The carrier called before they delivered to make sure I was here to accept the boxes. They unloaded them and stacked them neatly where I wanted them in the garage, so that I was able to re-stack them in the house exactly where I wanted them later. Great work in all areas!
I am very pleased with the service I receive from Lear Capital. I feel secure and am pleased with the correspondence I receive regarding my order... they keep me well informed of the status of my order.
It was a good experience dealing with Michael **. He led me through all the information I needed to make an informed decision. I ended up feeling good about what I was buying and why it was a good choice. He was available promptly when I needed to speak with him.
This was my first investment in silver. I appreciate the confidence given by the associate and felt secure sending hard earned $ in advance. Delivery was quick.
The merchandise is beautiful. I definitely will be a repeat customer and will gladly recommend Lear Capital to anyone who wishes to purchase gold or silver. I give you guys a double thumbs up. Thanks again.
I was very pleased with each of the individuals I spoke with. I have some knowledge of precious metals and felt that what I knew to be true was accurately presented. What I did not know was carefully explained. I felt guidance but never felt pushed.
Received my invoice showing that I bought coins to the amount of $9705.78. Clearly the invoice was not detailed. My online account however showed that the value of the coins was $5800. I HAD TO INSIST on an itemized breakdown. When I finally got the details, the commissions were $3900 or about 40% of my investment... Highway robbery. I should have known better.
First and foremost, Jodi ** is one of the most personal, professional and competent person I have ever dealt with over the phone. Jodi took the time to explain everything about metals to me and was patient throughout my learning experience. Once I was updated and educated on Precious metals, I was so excited to get started with my portfolio and was proud to have Lear Capital as my primary broker. Jodi continues to keep me informed on the metals market and is always a pleasure to speak with. I would highly recommend that my colleagues get involved with the type of investment and would very highly recommend that Jodi be their representative.
I always look forward to placing an order. It really is a wonderful experience. If I am uncertain about anything, I am always given perfect advice and I end up more than satisfied. I never wait long for delivery of my coins and the order is always perfect. Again... I look forward to speaking with my contact... and yes, of course I will and do recommend you and highly.
Contact with agent = Great. Ability to understand & complete order = Easy. Making payment for order = Easy. Wait time for shipment = Less than most. Unpacking order = Disappointing. Poor packing attention. Someone was not doing a proper job and used faulty material. Also sending unacceptable GOLD coins.
Martin, we sincerely apologize for the shipping issues you experienced. I can assure that indeed your experience represents a very rare occurrence indeed as our shipping is best in the industry. However, when a client is not satisfied, we work to go the extra mile to resolve your issue. I am willing to authorize a complete refund of your shipping fees, I simply need you to send me an email requesting that you are willing to accept said refund. If you have a picture on your mobile device that you could attach of the box, that would be helpful indeed as the video that we have of your package going out shows a completely in tact box when it left our facility. Nevertheless, the email is marketing@learcapital.com. Thank you for your business.
I had no idea what I was doing when I contacted Lear. I was pleasantly surprised with the patience and knowledge of the company. They explained in detail my choices and any small question I had. I am very happy with the rollover of my IRA into silver.
I was referred by a relative regarding Lear Capital. I made contact with Richmond **, senior account executive. Richmond was very knowledgeable and friendly with getting me set up with an account. He was very patient with me and took time to explain a lot of questions I had regarding my investment. All members at Lear Capital have been very pleasant to work with and made you feel part of the family. I will definitely refer additional family/friends to this company. Thanks again! It was a great experience.
I could not be more pleased with the sales team. I enjoyed doing business with at Lear Capital. I spoke with Mr. ** and four other people who each treated me as if I were the most important customer in the world. I was amazed by the lack of hard pressure one usually gets from sales people. What I got was service that comes with confidence a team has when they KNOW you will want to do business with them once you realize they have your best interest at heart. Even the young lady at the switchboard bent over backwards to find out the information I was requesting.
I could tell it was not her job, but I would never have known it from her effort to help me find someone who could get me the answer. And even after she found a person to answer my question, I got another phone call about five minutes later from someone else just wanting to make sure I had gotten the answers I had been seeking. I'm telling you, these people are amazing. I have already told all of my friends about this experience. I spent most of my life in sales, and I know a great sales team when I see it.
We recently made our first purchase from Lear Capital on order #**, with Joanne ** as our account representative. We were very pleased with our dealing with her. We are currently in the process of contacting her for another small order. We will be contacting her soon. P.S. We were very unhappy with the way FedEx completed the delivery. We know that Lear Capital was not responsible.
Order was straightforward, and items were received in perfect condition. I held back one star because it took longer than I would like, total time was about 4 weeks, this should be cut down to less than ten days from placement of orders.
One of your account execs, Brian **, called me as I had subscribed to the newsletter. He was very professional and courteous and asked me a few questions about my level of interest in gold and silver. He wasn't pushy and assured me that he would be available to help me when I am in a position to pursue precious metals investing. He left me with a good impression of Lear Capital.
As a first time customer I required more information and hand holding than usual. I found my account rep to be patient and willing to let me take the time to learn about the product. This was reassuring as was his demeanor. Thank you Dean.
The purchase seemed a bit complicated but I received excellent help at every turn. I would like to see a Lear Capital website for tracking the value fluctuations (preferably monthly) of my silver investment. Also, I would like to know if an additional investment requires opening a new account or if I can add it to my existing account.
During my initial setup with Lear Capital I suffered a heart attack and was in the hospital. I was worried about all the details one thinks about when the future is uncertain. One thing I didn't worry was my precious metal transaction as my questions were always answered promptly and the genuine expressions of well wishes was very appreciated. This company appeared to be in the "people pleasing" business not the investing business. Special thanks to Daniel ** who reached out to provide shipping details.
I communicated with Daniel ** of Lear Capital. He was very professional, stayed in close touch with me, advised us of our shipment date, how to track it and then followed up after we received our order.
My husband had been researching in buying gold and he contacted Lear Capital and they couldn't have been more helpful, answering all of our questions and concerns. We were sooo happy with them that we made another investment in silver. All that we have worked have been very informative and very quick in their responses. I will continue to work with them!!!
The Lear Capital IRA precious metals program is certainly a well put together program. Brochures and information are very professionally produced and the communication system between the customer and account representatives works very good. The Senior Account Executive (Lev **) was able to resolve some fairly difficult problems associated with the establishment of my wife's IRA transfer and for this he and assistant Samara ** should be commended. Bravo Lear Capital. You have a customer for life!
Lear Capital misled me and now they say they have a recorded message of our transaction. They lie when they say they don't recommend what you should buy. They put you in Canadian coins and they control that market, Thae bought the silver at $49 and sold it for me at $32. Be very careful with these guys. Be ready to wait a long time for your money to increase in value. THEY MISLEAD AND LIE TO YOU.
Over a year ago I transferred over 500k to Lear Capital. David ** is their CEO. They told me that they were going to purchase Canadian Snow Falcons, 1.5 ounce neumanistic coins, and fed me the line of crap that they would appreciate faster than other metals, if I wait long enough. The next day my account was devalued by over 200k. I called them and was fed the same line of crap. Hang in there, they said.
Those coins were a major RIP OFF TO ME. Mr. ** told me tough **. I didn't wait long enough. They were glad to celebrate with my money. STAY AWAY FROM THESE LOW LIFE CROOKS. Do not buy Canadian Snow Falcons or the Grizzlies. MAJOR RIP OFF OF MUCH OF MY LIFE SAVINGS. THEY DON'T CARE. THEY LIE WHEN THEY SAY THAT THEY DON'T RECOMMEND WHAT TO BUY. They just do it and get large bonuses when they can scam people like me who bought their line of **.
Updated on 06/27/2017: I recently wrote a review about these scam artists and it was marked as resolved. We'll it's not resolved. Far From it. I want to advise investors to use EXTREME caution before investing with people. They have cost me $170,000. They just lied to me again by saying that the markets had gone down since I invested with them. Silver went up $4 per ounce, from $14 to $18 per ounce. I gave them $587,000 and they bought silver snow Falcons and gold. The purchase price for the silver coins was $49 each. Immediately, the next day they were devalued to $30 and my account was down $200,000. They lied to me and said I needed to be more in gold so they took my remaining silver and bought gold grizzlies. Immediately that account devalued by $80,000. BUYER BEWARE!!! I do indeed want to speak with a lawyer about this debacle! The complaint is not resolved.
Lear is fine and the time for delivery from the date of order was not too long. Yet, what I don't understand is, how the silver will rust over time. My having had silver in the past, it rust before too long. It wasn't until I began using, something called "Flambeau Zerust" strips, that rust has been prevented. Nor, do I know whether or not any rusted coins can be restored. Thanks.
Outstanding support. First timer coin purchase so I had a hundred questions. Representative provided answers and resources so I could do additional research. I wasn't under any pressure to make a purchase before I was ready. Throughout the process I was provided courteous & professional support.
Chris ** contacts me regularly to see if I'm happy with my investments and to give me an update on the market. Based on these conversations I may, or may not, decide to change my investment options, but the choice is always mine and Chris is always patient when I ask a lot of questions.
I ordered about $2500 worth of various silver coins. I had a good experience, but am not quite convinced that when the time comes the sell back value will be an appropriate return. Everything else seemed pretty great.
I was disappointed to find my purchase on another coin page Gainsville Coins cheaper than what I was told by your rep. The turnover time was very long from when your company received my check and my coins were mailed. The price of silver dropped and were my coins bought at that price, I did not receive more coins, the price was 16.250. Collected coins all my life, I am educated in hard currency.
Mike, thank you again for writing your review. With Lear Capital our rates our very competitive, but as a full service broker we offer much more than simply rock bottom prices. These would include no sell back fees to our clients, proven tracking and shipping that is insured and finally customer service representatives. For some lowest price is all that matters. For others, competitive pricing with full service is a much better deal. Please consider us for future purchases. Thank you.
My experience with Lear Capital has been a pleasant one. Mr. Ted ** has made himself available when I had questions. My husband and I are looking forward to good returns on our investment. Everyone I have spoken to with Lear Capital has been pleasant. As of now I highly recommend Lear Capital to our friends.
I have been buying gold and silver products from Lear Capital for five years. They are very easy to deal with and I always get a good price and receive my order in a reasonable amount of time. Excellent service.
I have been pleased with the professionalism that has been shown to me with the purchase of silver from Lear Capital. Each purchase has been processed as stated with follow up via email notices also. The additional personal touch makes it a pleasure to do business with them.
I am pleased by Lear's representative's knowledge and experience in handling my first time around dealing with precious metals. He has been courteous and friendly and interested in servicing me to the best of his ability. He has contacted me a number of times and impressed me. Can't ask for more.
My husband Jerry ** and I were much surprised at how easy Jarrod ** made our buying experience. We knew very little about precious metals until Jerrod answered our many questions with ease and knowledge. We are very happy with our purchase and with Lear Capital. We would definitely recommend your company to family and friends. Thank You.
Having been in sales since 1951, I will admit that I was somewhat fearful of companies on TV and the web. So I called 3 different Metals Co's. Dana ** and later Joe ** were patient with my questions and very knowledgeable. Their staff proved to be the same also. I will refer my friends to them at Lear Capital. Thanks!
My experience was just fantastic. I was able to ask all the questions I needed to without any judgment whatsoever from the very knowledgeable staff. My order was prompt, shipped on time, and arrived exactly when it was supposed to. The product received was great quality, and the business relationship is one that I am looking forward to continuing with in the future. Thank you Lear Capital.
Dealing with Lear Capital was a very interesting and pleasurable experience. The two representatives I dealt with provided me with valuable information in aiding my consideration to purchase valuable metals for my portfolio. I was, in my view, treated more as a friend than a potential customer. The follow up after purchase was more than expected. Also they were always on call to answer any questions I have had since the silver purchase. A great experience. I would recommend Lear Capital without hesitation.
I was thankful for the work that Lev and his group put in to complete my purchase of the silver grizzlies I made in my IRA account. The only thing I kind of thought wasn't correct was, I was to receive a 2% bonus which I thought Lev told me would be 18 - 1.5oz silver Grizzly coins but when I opened the package, there was only 16. So I took out the calculator and took 2% x 840 (the # of coins I purchased) and it came up as 16.8, which with the math I was taught in school, rounded up to 17, not down to 16. The only reason I didn't say anything was because by the time I actually got my IRA custodians to transfer the funds, the promotion was over. Now, that doesn't make it right, but with all the drama I've had in my life recently, it's just easier letting it go.
Service is very professional yet very personal and focused on providing individual service. It didn't hurt that they were local and allowed me to drop by their offices for a purchase. Will be doing future transactions with them.
I have spoken with Lear Capital and specifically with Ped ** many times. Ped ** is well experienced, well informed and has given valuable advice with assisting me in my gold and silver investments. I believe Ped and I have become very good friends. My wife and I have invited him to our ranch in Colorado! Lear Capital has and deserves a their five-star reputation.
I was sold primarily Silver because Lear told me it had the greatest potential for growth. Then Lear called to tell me I should exchange my silver for gold because gold now had greater potential. I was charged hundreds of dollars for the exchange which was NOT part of the conversation. Had I known of the exchange cost I would NOT have done it. When I called about the confirmation, I was told Lear would NEVER recommend investment strategy... HUH? They called me for the exchange, I did not approach them.
I am happy with my investment. Not familiar with precious metals, I had questions and got answers right away. This firm was recommended by Coast to Coast Am's host, George Noory. The quality and availability of rare coins was surprising and I will continue to invest more when I'm capable.
Right from the start of my purchase, I received first class service. I know my purchase was probably not a huge one (3,000), but I was treated like it was. The follow-up was just as good. I look forward to doing business with your company again.
My experience with Lear Capital was great! I was able to enter a promo code and receive free shipping which is a big deal to me since shipping cost inflates what I would of had invested in the silver. If I could get free shipping on all my orders I would order every week.
I have made two orders in the very recent time frame. Both of my experiences were very good. The website is extremely easy and efficient to use. I did have a question it one time and requested somebody call me which they did very promptly. When I did speak with a representative as well they were extremely courteous and very helpful. They were very insightful and pleasant to speak with. As for the product being sent that was in great condition and they were very informative as to when to expect shipment and delivery.
Our experience was very pleasant. We are proud to be silver owners, and silver went up 3.5% before we could get things finished. Derek was very easy to deal with. We look forward to years of fun watching our investment grow. I was a math teacher and coach for 48 years so I never could afford to make big investment, but I believe that this will work out great for us.
Both representatives, Bradley and Patrick, I worked with were knowledgeable, friendly and very helpful in their guidance. We look forward to working with them again securing our future. Excellent service.
1.5 oz polar bears: As always, Tom ** is very professional and informative. I have been working with Tom over the last three or so years and he has consistently provided us with what we asked for and has not tried to upsell or aggressively try to get us to purchase any more than we are comfortable with.
Was a bit tedious getting in touch with a representative to process my order. After placing a number of phone calls, I received the response I needed in how to pay for my order. I wanted to wire funds, but was unable to do so and am still not sure how to do it. Paid with a check after transferring funds from my Capital One account into my PNC Bank checking account. Coins arrived as ordered and were nicely packaged.
First time IRA gold buyer and was taken advantage of. Was not give full disclosure until after automated acceptance phone call and then when received statement my account was down 1/3 of initial investment after I bought coins that were recommended by Dan... I was taken advantage of and cannot understand how people like this can stay in business. So upset with myself for trusting these people to be ethical... VERY DISAPPOINTED.
Rollover 401k to Precious metals IRA - I worked with Michael ** and found him again to be informative and very easy to deal with. The operations person that helped coordinate the transaction with the prior administrator was tremendous. She contacted me on numerous occasions to let me know the status, etc.
I had the most pleasurable experience with Gary **, my Lear Capital IRA Specialist. Everytime we spoke, Gary educated me about the markets, differences in various metals and the IRA transfer process. I appreciated the time he spent patiently answering my questions. Gary made sure I understood everything so that I was confident with the decisions I made. Lear Capital is lucky to have such a dedicated professional on their team.
My purchase with Lear Capital was my first and a number of years. I found the customer service representative that spoke to me very knowledgeable and courteous, putting no pressure on me at any time. I was very pleased with the product in the time allotted for delivery. Thank you very much for a very pleasant experience.
I had an extremely pleasant interaction with the team at Lear Capital concerning my new membership as a client. Everything was explained until I fully understood and felt comfortable. The transaction was easy enough. Overall a good experience and I would definitely recommend to my friends.
Bought first gold for my IRA. The spread was 29%. Cost @ $25000 now worth $16,000. Second purchase was 55 gold coins for $26,800. How stupid can you be? They are high-pressure salesmen and I would not recommend them to anyone. 2nd purchase was a mistake misunderstanding on my part but they would not let me back out.
Dr. Kirkpatrick. Thank you for working with us to resolve your issue. Glad to have been able to communicate and clarify. If you need any further assistance, please don't hesitate to call or email us marketing@learcapital.com
I am very satisfied with Mr Bradford ** handling of all facets of my purchase. I will call him personally to again thank him for his kind and professional assistance. I plan to send other customers and will need to have instructions on how to do that.
My Account Executive, Kelly **, was terrific. On the phone, she quickly won my confidence and she was pleasant throughout. If I should decide to make another purchase, I would want it to be handled by Kelly.
About 9 years ago I called Lear Capital to buy some ounces of gold. The price at the time was around $550 an ounce. I never bought gold for investment before this. When I called the Lear expert told me I am making a big mistake buying ounces and I need to buy gold coin a pre-1933 US in mint condition. I took his advice and purchased $60.000.00 in coins as 10 Indian dollars etc. I was told by the sales person that once gold price goes higher that I will benefit from that. Plus they be also increased in the value to trade these coins when gold reached about $1900 an ounce.
I tried to sell Lear my coin. They offered me $30,000,00 thousand. If I bought ounces as I wanted I would had over $180,000,00. To this day I still have the coins and it is not worth more than $40,000.00. I had my attorney to call company but they had arbitration clause so we could not do anything. Lear is Ripoff company. These people at Lear are a mafia. I am doing this so people can be careful. There is good company online. They are honest, silver.com. I have been dealing with them.
I contacted Lear Capital to invest my future in Precious Metals. Jarred ** guided me through the entire process and made my rollover very streamlined. I also appreciate his follow up and the thank you letter he sent to me after the transaction was complete. Thanks again!
My experience has been very good. Dean has been very helpful and honest with me. The shipment was on time and the coins are of super quality. I am very happy with the coins and the service of Lear Capital. Thank Dean.
When ever I have questions about the gold or silver market I know who to go to, Joanne **! She is always very, very polite and confident in answering my dumb questions. I was recently very near making a purchase from another company, but as always I checked with Joanne and she directed me in another direction and explained why. I wound up making my purchase from Lear Capital. And I am so glad I did!!
This is very easy and a pleasure to participate in. In every encounter, I found my communication with Terry and Denise helpful, personal, and professional. Of course, the purpose and motivation is to sell, but in the communications, it was not the driving force. I am a satisfied Lear customer.
I recently purchased 63 silver coins. Spoke with Pierre **. He was extremely helpful. He answered my many questions and put me at ease on my first purchase of silver. I would highly recommend him to others. I did recommend him to my family. The coins arrived as promised. I am very satisfied.
Before my purchase, I knew absolutely nothing about investing in Precious Metals. Kelley ** was my representative. She was incredibly informative right from the beginning, and helped walk me through the process of understanding how my investment would pay off down the line. Everything processed just as she said it would, and my Metals shipped to me exactly when they said they would. This was a huge step for us and Lear Capital made it incredibly easy. I would definitely recommend them to a friend and have already done so.
At the strong suggestion of my agent, Mr. **, I decided to trade Palladium in my IRA account (which never went anywhere and was very unsatisfactory) for Silver. Mr. ** stated that Silver is due for a large run-up and it would be to my advantage to trade out of Palladium and into Silver. I unfortunately lost over 10% of my holding during the trade due to Lear's commission. Since I began investing in precious metals, only Lear has made any money. I certainly have lost a significant portion of my investment to the market, to poor advice from Lear, and to high commissions charged by Lear.
Raad ** was just the "greatest" to work with. He answered all questions in a very professional and courtesy manner to help with any questions we had. We have had nothing but very positive experience when dealing with Lear. Thank you for everything.
Was called by representative on my ownership of gold and silver. Advised of better ways to make the most of my investments. Wished I was contacted sooner, but I must be more aware of the markets in and make my own decisions.
I am pleased to commend Joanne to you. She was very cooperative, friendly, and efficient. I'll be doing business with her again and I'll recommend her to my friends. She reflects very well on your company.
Purchase of silver - Dealing with Daniel ** with my IRA was a great experience. I had a difficult time with his associate Renee who actually sold me this order. He seemed short to temper. But overall dealing with Lear Capital was a good experience and I have referred friends.
Signing up and transferring my 401k was easier than I expected and was greatly facilitated by your employees. When I had questions the workers were quick to answer or got back to me every time. I would be happy to do business with you again and only wish you had a way to add funds from each paycheck rather than lump sum.
I paid for 2 coins and received something I had never even seen on the website. I was very disappointed as I read several reviews stating the same thing. I would not recommend Lear Capital for the purchase of precious metals or coins.
Mr. Hernandez, we are glad that you were able to reconcile the issue. Indeed the coins have two sides and the website did not show both without you clicking on the image. Please consider Lear Capital for your future business and we appreciate you as a customer.
They delivered what was promised, some of the communication was not clear to me. I expected an invoice before I sent money. I would have liked to know any other options for investing in silver, like U.S. silver coins that are out of circulation if they are available or other options. Other than that I am pleased and will purchase more from Lear.
I have always had a great experience dealing with Lear Capital to buy precious metals (gold maple leaf coins). My sales representative, Dana **, is always knowledgeable, responsive, and gives me a good price. I would recommend Lear Capital to any of my friends or family.
I am very wary of ordering anything online or over the phone and I am even more cautious of shipping. That last thing I need is for a mail carrier to take an item which is relatively small, very valuable, and easily sold without a trace and just leave it on my doorstep. Needless to say I did a lot or research before ordering a large quantity of silver. I placed a phone order and broker over the phone could not have been more helpful. All transactions were documented, easily verified, and completely secure. Shipping was quick and my product was put in my hand and not dropped off unsecured. Lear is definitely your safest bet when buying precious metals in bulk.
We were very pleased with the friendly and professional manner in which we treated by Bryan **. He was not pushy like some people in his position are. We received our silver in the time frame that he told us we would get it. We will definitely deal with Lear Capital in the future.
I had a good experience. As a first time investor things were made very clear to me and I felt comfortable with the agent who guided me thru my purchase. I have been contacted regularly concerning future purchases and made to feel "special" in deals offered to me. Looking forward to future purchases.
My silver purchase experience with Lear Capital was real great. My sales rep was Debbie **. She was very knowledgeable and did a great job in helping me find the right product. I am very pleased with my overall experience and plan to buy more of your products in the near future. Thank you.
My agent Jody ** at Los Angeles office is on top of my needs. She is upbeat and friendly, professional and I always enjoy speaking with her. She is helping me understand how to invest and I love working with her. I recommend her to my family and friends.
We could not have been happier with our purchase. Our coins are gorgeous and as advertised. They arrived safely and within a very reasonable timeframe! Very well packed and secured in shipment. Spot prices and shipping costs excellent. Appreciate the service and opportunity to add to our precious metal collection.
My personal account experience with Lear Capital and your representative, Mr. Gary **, was, in a word, outstanding. Patient, professional, extremely knowledgeable and answered all my questions promptly. Received my shipment when promised, with correct amount and in good physical condition.
A great experience. As I am not real knowledgeable in precious metals it was relief to get to know Tony at Lear capital as he was very knowledgeable and helped me make some important decisions on investing my little amount of money to get what we hope to be the best results. Thanks Tony and Lear.
You do a great job. My orders always go when I place them just wish you could drop the signature required as I'm not home a lot. My other packages always make it to my house and they are sometimes contain more value. Thank you for the good work!
The gentlemen that help getting me set up went above and beyond to make it happen. They explained my options and what would make the most since for my position. You have a great set of representatives for company.
As a new investor in the silver market, my experience with Lear Capital has been nothing but perfect. Richmond and Dana have kept me informed and advised as to what is going on in the market and the world. I give them and Lear 5 stars.
The experience was super. Jerrod kept me in the loop every step of the way. I sifted thru several investment companies, but Lear was always at the top of the list. It feels good to finally diversify into precious metals; a little later than I should have!
I received a receipt from the depository and they informed they just got my silver. It took 2 months to get there? I talked to Katya at Lear and I told her about their deal for storage which my rep who appears to me too busy with too many clients. He gave me the bum's rush quite frankly when it came to the order and the basics of the sale. When I emailed him to ask why did it take 2 months for my order to get the Delaware he did not get back to me. However, he did call on the phone and said thanks for a nice survey feedback and would not let me speak. Said I can find another rep which I have already been designated to head guy in that dept. which suits me fine and then he hung up before I could say anything. The girls in the office sorted out the delivery mess and Katya gave me free shipping in July when my first bill comes up for storage which I was happy about.
My concern with Ped is when I come to selling this silver I am not going to be able to make the deal because he has too many clients and I bet you it will take 3 or 4 days before I even get through to him and that is something I do not want to put up with. Also I was not in agreement when I asked when the silver went up $1.00 he said I made $500.00. My calculation was $1,000.00. I know because I dealt with another silver company for 7 years and for the amount I had 1,250 coins I actually should make 1,250 for every dollar it goes up. I remember that as I used to buy and sell all the time. In any event, I have a new rep and we sorted out the shipping issue so everything has been taken care of to my satisfaction. I am a Virgo and I am very articulate and I like things done right.
I was contacted by Lear Capital over 6 months ago. The agent was very patient with me and would continue to call me back at my request. When I was ready to make a purchase he was very helpful with which type of coins would work best with my situation. I was very pleased with the whole experience.
I dealt with two different men (Bradford ** & Chris **), both of whom were well trained in customer service. Both were extremely courteous and well informed. My questions were answered and they followed through on all promises.
I did an online order with Lear Capital, they kept me up-to-date with my order through the whole process. They replied back to me in a prompt manner. I have already told many of my friends about my dealings with Lear Capital. Lear Capital is for sure a five-star company.
Being 83 yrs old, the best I can do is to be short and sweet. My experience would have been a 5. The reason for a 4 is I have not received my gold and I have not received an update as to when I can expect the shipment to be made. All in all I am happy you are there.
The commercials one sees on TV indicate silver can be purchased for what turns out to be spot prices. Very false advertising on the part of Lear. Ethan ** is a great guy to deal with and really seems to know what he's doing but I wish things would have been explained better. I'm also not very happy with your buyback prices even though I plan on staying with my purchase for a long time.
Salesman was very friendly, patient and informative. Allowed me time to decide what and how much I wanted to purchase. Explained what the different silver products were, their different values today and as an investment for future. Gave me sound advice for my situation and finances.
I recently purchased your 1.5 Oz. Silver Snow Falcon coins. Lear Capital handled the transaction professionally and in a timely manner. Your account representative appeared to be knowledgeable and very helpful. Thank you for your service!
I ordered 4 pieces of silver and sent a check and I received the 4 pieces of silver in excellent condition. I am pleased with the Morgan Silver dollar coins and the American Silver Eagle coin. They are beautiful and I plan on ordering more coins. I just am new to this process of buying silver, but based on my experience here, I think this would be a Company that I would like to deal with more in the future, and I wouldn't hesitate to recommend Lear Capital to others.
This was my second order, I liked both orders of silver, Danny ** was excellent on giving me the facts on both silver and gold. After he finished informing me of all the facts I decided to purchase silver and did so twice. I would definitely recommend others to buy from LEAR CAPITAL. I really like the Snow Falcon and Bear coins.
We have had a great experience with this company and the silver market. Our representative is very knowledgeable. He is very helpful with all aspects of the transaction. He is not pushy at all, and is very interesting to listen to.
Gold Eagle purchase- My order was done completely online, website is user friendly and there were no problems, order was fulfilled in minimum time. Thank you and the coins are beautiful. If I should plan on increasing my metal investment I will conduct my purchase in the same manner. Thank you.
Alex was very helpful in helping me decided what metal to purchase and answering my questions about owning them as far as the law. I was very satisfied with the purchase and delivery process. I plan on buying more in the future and only from Lear Capital.
My experience with Lear began in January 2017, due in large part to my phone being dialed by accident by account Specialist Kelly **, she was following up with another client but got my number instead as I was also on a list of folks who requested info. Upon hearing the voicemail she left (for the other client) I was impressed before even speaking with anyone, most firms offering metal based IRA services/sales constantly call, sometimes with blocked caller ID and for some reason never leave a message to return the call, etc. So I was pleased to hear a msg even though it wasn't intended for me.
I returned the call to inform her about the mix up so she could call the other client again, I am so glad I did. Once we spoke, she was reassuring of my intentions about a metals IRA and confirmed my several concerns about the current state of our nation's financial situation and the enormous risk the typical 401k and IRA exposes folks to, her knowledge on the subject of investment and policies is incredible! I had been wanting to move a portion of my IRA into metals for some time but needed to be sure it was actual hard assets, not the ETF's many brokers offer. Well that simple return of a msg to a wrong number finally got things in motion for me.
I don't remember the exact timing but I was eventually introduced to another account specialist Jody **, who has been absolutely awesome in the handling of my new IRA venture, she also has an incredible ability to explain the process with a shared passion for helping folks find some piece of mind outside of the market bubble!
As the process progressed, Jody took the time to explain various questions I had along the way, I phoned her on several occasions and she clearly and respectfully provided the answers I needed and could understand. I want to thank another member of your team but I'm not 100% certain of her name, possibly Samaria was also excellent in her ability to help me through the actual funding transfer process, despite my best effort to discuss my intentions to my IRA broker, he made no effort to assist me in funds allocations from my Schwab based account, Samaria? Was awesome in working thru the part of the process I feared the most, dealing with the folks at Schwab directly. With her assistance we were able to have my new IRA funded within two weeks or so. What a relief!
I apologize for the lengthy response. I want to be sure you folks know how completely impressed I am with the professionalism of your staff. I will recommend your service to anyone I meet who is considering a move to a precious metal IRA. Thank you.
I am very pleased with your handling of all my requests for coins. It would be nice if the time between order and shipment could be shortened. Is there any way I can speed it up, a way I can be helpful. I thank you for your excellent service and selection.
Daniel ** has been delightful to work with when I have dealt with Lear Capital. I trust him. He is always looking out for me and seem genuinely interested in my welfare. I have nothing but good results from Lear Capital, and I think that their personnel is one of the major reasons.
I was offered a special opportunity to buy silver coins. I think (and hope) that they offered me a fair deal that will allow my purchase to appreciate with time. I had confidence in my connection, Pierre, but this deal did not go through him. I have no complaints about the transaction however.
When I decided to look into a precious metals IRA I contacted 3 companies. Once I talked to Jody ** I knew I would use Lear Capital. Her clear and concise answers to all my questions was refreshing. She took the time to explain all my options and was not pushy at all. I hope to have a long relationship with Lear Capital and have already recommended her to others. Thank you.
I was told I would be notified by email when my order was shipped. I received no notification. My order was shipped thru FedEx and because we could not be home to sign for it, they kept leaving notes stating they would try again. I contacted FedEx at the number they gave me and tried to change up the time of day they delivered as I've seen their truck in my neighborhood as late as 7 pm. The response was no they would not do it but I could pick it up at their location. I took time off work to get the package picked up. All said and done the process was not that great.
I ordered gold from Terry ** my Leer Executive. Terry was very helpful, and informative. I didn't realize there wasn't more of the gold and he would charge me transfer money. I hope to make some money soon from it.
I had a bad experience with my initial account set. I gave them a poor review when I was surveyed. They responded to my review right away with great concern and did what they could to resolve my concerns. I thanked them for their quick response.
My assumption was that purchasing metal to set up my IRA was going to be a mechanical process wherein I purchased some bullion with a commission going to Lear Capital of a few percent. The representative presented another option, semi-numismatic coins with an enormous commission. Now I found myself in uncharted waters. I should have realized that I was in a high-stakes negotiation. I don't feel that I made a very good deal for myself and that I grossly overpaid for what I received. I am very unhappy with the transaction.
I wanted to share compliments to your staff. I am a small collector and do not make many buys. Compared to other companies you folks are at the top company, one who is my recommendation to my friends for buying silver and gold. I like your website, as it allows me to pick certain coins. I hope you would call me when you get more "Snow Falcon" coins as it would be a nice addition to my collection. I like the Canadian Wild Life Series. Keep up the great customer service. It is very outstanding. If you ever get the Snow Falcon 1.5 ounce coins, I would hope you could call me at **. I might to order about 10 pcs.