Lear Capital Reviews

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About Lear Capital

Lear Capital has been involved in the precious metals industry since 1997, and it's now completed more than $3 billion in transactions. It can help you buy, sell and trade bullion, rare coins and physical gold and silver. It also offers a Price Advantage Guarantee for added transparency.

Visit www.learcapital.com
Pros
  • In business a relatively long time
  • Transparent pricing
  • Full-service gold dealer
  • 24-hour risk-free purchase guarantee
Cons
  • Website can be hard to navigate
  • Only one depository option

Lear Capital Reviews

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    3 featured reviews
    How do I know I can trust these reviews about Lear Capital?
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    Page 2 Reviews 5 - 35
    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed June 16, 2026

    I contacted Lear Capital for information and received a call from Frank **, who provided me with excellent information on which to make a decision on my first purchase of precious metals. I He called me back several days later and walked me through the purchase process, which went through without a hitch. I am totally satisfied with Frank and Lear Capital and am excited about receiving my first order of precious metal. Keep up the outstanding service. I'll be sure to pass on to my friends about my positive experience.

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    Lear Capital
    Response from Lear Capital

    Joseph, thank you for taking the time to share your experience working with our team. We are so glad you found Frank informative and thorough and that your transaction went so smoothly! Thank you for choosing Lear Capital.

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed June 4, 2026

    My account representative at Lear Capital conducted my transaction very promptly and professionally. I have been a client of Lear Capital for many years and have had good experiences with their precious metal transactions.

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    Lear Capital
    Response from Lear Capital

    William, we are grateful for your positive feedback! We are so happy to hear that our team has been prompt and professional and that you have continued to come back to us. Thank you for choosing Lear Capital!

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed June 1, 2026

    I have had excellent service. All my questions were answered completely and promptly. Very satisfied and look forward to many years of business with you. Will definitely recommend family and friends. Thank you.

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    Lear Capital
    Response from Lear Capital

    Sandra, thank you for your encouraging review! We are thrilled to hear that your questions were answered completely and promptly and that you are very satisfied. Your recommendation to your loved ones means so much! Thank you for choosing Lear Capital.

    Customer ServiceContract & TermsSales & MarketingPricePunctuality & SpeedStaffRatesTransparency

    Reviewed May 30, 2026

    Disclaimer: I am not without blame in the transaction with Lear that resulted in an estimated $350,000 loss to my metal account. Lear did not do anything “illegal” but they certainly behaved in an unethical manner. Shame on me for not performing proper due diligence and of being too trusting. I needed to obtain a new broker for my metal account as the entity that I had used to purchase metal went out of business. The metal account is held with Equity Trust and they informed me that if I wanted to sell metals in the account in the future, I would need a new broker.

    I was considering a selling off some of the coins to meet my 2026 Required Minimum Distribution. The Equity Trust website listed a number of brokers they worked with and I started calling around. None of the listed brokers that I called (except for Lear) were interested in taking on an account that they had not been involved with initially. Lear Capital did agree to serve as the broker for my account and we entered into an agreement in early November 2025.

    One of my metal accounts at the time of the agreement consisted of a number of 2 oz. silver coins and the spot metal price at this time was a value close to $1.2 million. The Lear Sr. Acct. Mgr. suggested that I would be better off with a mix of gold and silver bars. I did not disagree. They purchased my silver coins at wholesale market price and, in my head, I incorrectly assumed that the bars they would then purchase on my behalf would also be at market price or something close to it. The price they charged me for the bars included an exorbitant markup which resulted in me losing about $350,000 in the process.

    During the recorded conversation of the above transaction, the cost of the bars was stated but it wasn’t until close to the end of the discussion that a spread of about 33% had been applied was mentioned. When asked if I understood, I said “yes” but I clearly did not understand. If they had asked if I agreed to a price that was about 50% over market value, I would have said no. The recorded script pretty much lulled me as all the questions as asked, required only a “yes” or “no” answer. I just followed the script. Contractually, Lear could charge this high spread but the contact also allowed for a 2% spread which they conveniently ignored.

    After the transaction was completed, the broker indicated he would call after a few weeks. When that didn’t happen, I reached out to him via email in early December to get an update. He forwarded my email to another broker who then contacted me. He indicated that the value of my account was $1.4 million which seemed great and was in line with what I expected given the market growth at that time. I asked him for a statement and he indicated he would get something to me as of a later date. Never got one.

    It was not until sometime in January 2026 when the bars that were acquired were entered into my account at Equity Trust that I realized I had been taken. I called Lear Capital to get an updated value and was told the account was now worth $1.7 million even though at that point I knew the actual value was significantly much less. Lear continued the scam by inflating the value! I then asked the account to be liquidated at Lear’s valuation. I do not recall the rest of the conversation of that day because I was livid. Lear did not act on my request to cash in at $1.7 million. Neither this phone call or the earlier one in December were recorded. I made several subsequent requests for information and or statements by email and phone messages to both brokers but they were ignored.

    It was not until I filed a complaint with the BBB that someone finally responded to me and tried to smooth things over. The individual from Lear came across to me as being sympathetic and we had several conversations. He was willing to pay something to settle the complaint I filed. The offer, in addition to some metal, included a personal promise that Lear would not charge brokerage fees on future sales of my metal. I asked if he was willing to put this “guarantee” in writing on Lear letterhead but was told he could not do that. Hmm. Worthless.

    Subsequently, when I asked him to put in writing exactly what kind of metal he was proposing to settle this dispute, he said he would have to go back and try to reconstruct the details of the latest of several offers. Even though the value provided was down to the dollar, he could not provided the details. Hmm. After a couple of weeks went by, it was clear I would never be provided the information which should have been easy to provide. This is further indication this company is not one with which to do business. At this point, I determined that it was better to proceed with posting reviews rather than taking blood money. It is clear that I made a number of mistakes by not digging into the details. If you have any questions or want further information, I am also willing to discuss this nightmare in further detail by email at **.

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    Lear Capital
    Response from Lear Capital

    Dave, we're sorry to see your ongoing disappointment, and we don't want to brush past it.

    This wasn't the experience you hoped for on a decision this size, where trust matters as much as the outcome. Part of what's made this stretch so hard is the market itself — a strong climb in metals followed by a sharp pullback early this year that no one saw coming and no one could control. When you're watching an account you care about, that kind of swing is painful, and we understand that.

    We stepped in when other brokers wouldn't, and over many conversations our team worked to sell your coins — with no commission on that sale — and move you into a mix of gold and silver at your request. We've also offered to do more since then to try to earn back your confidence.

    We'll own, too, that our follow-up didn't always come as quickly as it should have. We've been working through an exceptional volume of accounts during this period, and we're sorry if that added to your frustration. We've reached out, and the door stays open — please reach back out to Jeremy and we'll pick it back up.

    Customer ServicePriceRatesTransparencyHonesty & Transparency

    Reviewed May 29, 2026

    I had a very disappointing experience with Lear Capital Gold and Silver. After reviewing my purchase documents and comparing current market prices, I realized I was overcharged by approximately 36% on my gold purchase. The pricing and fees were not clearly explained during the transaction, and I feel I was misled about the true value of the investment. As a customer, I expected transparency and fair pricing, especially when making a significant investment in precious metals. Unfortunately, the large markup greatly reduced the value of my purchase from the start. I would strongly encourage anyone considering buying gold or silver through this company to carefully compare prices, ask detailed questions about premiums and commissions, and get independent advice before committing. Overall, my experience left me feeling frustrated and disappointed.

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    Verified purchase
    StaffHonesty & Transparency

    Reviewed May 25, 2026

    My experience with investing with Lear Capital went very smoothly. The folks there were informative, knowledgeable, honest, and helpful. I made two transactions. An IRA rollover and a cash investment. In both cases, everything went smoothly. Their professional attention to detail was amazing. The right people at the right time.

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    Lear Capital
    Response from Lear Capital

    Paul, thank you so much for your kind review. We love hearing that our team was informative, knowledgeable, honest, and helpful and that your transactions went smoothly! Thank you for choosing Lear Capital.

    Verified purchase
    Staff

    Reviewed May 14, 2026

    Everyone I have spoken to has always been incredibly helpful, thorough, detailed, patient, and professional. This is the most informed and connected I've ever felt about any investment process. The team make sure you are empowered with education, understanding, and security.

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    Lear Capital
    Response from Lear Capital

    Brittany, thank you for your gracious feedback about our team! We are glad that Brad, Charles and others were helpful and informative for your transaction, and we sincerely appreciate you taking the time to share. Thank you for choosing Lear Capital.

    Customer ServiceSales & Marketing

    Reviewed May 10, 2026

    Lear Capital no longer answers their phone. Apparently they have been scamming their customers somehow. I've been trying to contact them through the numbers I have and they just hang up EVERY TIME. I would find another metals dealer just to be safe.

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    Lear Capital
    Response from Lear Capital

    Hi Buck, we're sorry about your frustration of not being able to get through — and we've actually been trying to reach you. Since your review we've called the number we have on file, and Katya, our sales manager, emailed you on 5/11. We've messaged you privately here, but haven't been able to connect. We'd genuinely like to help. You can reach us our customer care at CustomerCare@learcapital.com or 1-800-885-LEAR (5327), and we'd be happy to follow up with you.

    Verified purchase
    Customer Service

    Reviewed May 7, 2026

    I highly recommend Lear Capital to anyone looking to invest in precious metals. They make the self directed IRA really simple to navigate and set up. And they always answer the phone when I call for questions or investments. 10/10

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    Lear Capital
    Response from Lear Capital

    Adrian, thank you for the high recommendation of our business! We are pleased that Josh and our team made it easy to transact your metals investment, and we are glad you've received responsive phone support. Thank you for choosing Lear Capital.

    Verified purchase
    Customer ServiceStaff

    Reviewed May 5, 2026

    Shant was very patient and helpful during the whole process. Good customer service skills, courteous. This process is always very difficult for me because it's only done once a year and I sort of forget the steps I need to take. Thank you!

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    Lear Capital
    Response from Lear Capital

    Blanca Rosa, thank you for the encouraging feedback about Shant! We love hearing that you received personable and professional service from our team, and we appreciate you taking the time to share your positive experience with us. Thank you for choosing Lear Capital.

    Verified purchase
    StaffHonesty & Transparency

    Reviewed April 29, 2026

    My experience has always been pleasant! Mr. ** is such a lovely man. I can tell he loves what he does. He explained everything to me. I was so comfortable speaking with him. He's experienced. He's thorough. He's honest. He's helpful. He's kind. I appreciate his knowledge about silver and gold.

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    Lear Capital
    Response from Lear Capital

    Sherion, thank you for your gracious words about your representative. We are so glad he was knowledgeable, thorough, honest, helpful, and kind and that your experience was so positive! Thank you for choosing Lear Capital.

    Verified purchase

    Reviewed April 28, 2026

    It is a very pleasant and delightful purchase with Joanne **. She has a lot of knowledge and I really appreciate working with her to make a purchase. She is great and I am out of time, have a Great Day!

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    Lear Capital
    Response from Lear Capital

    Mike, thank you for sharing your positive experience! We love hearing that Joanne was knowledgeable and pleasant to work with. Thank you for choosing Lear Capital.

    Verified purchase
    Staff

    Reviewed April 22, 2026

    I was very satisfied with my representative who was patient with me as I am new to this line of business. He helped me understand the process of investing in this area. I look forward to the possibility of future investments with Lear Capital.

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    Lear Capital
    Response from Lear Capital

    Harry, thank you for the kind words about our team! We are glad that you received helpful information and satisfying assistance for your investment process, and we are grateful you took the time to share. Thank you for choosing Lear Capital.

    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed April 16, 2026

    We had a wonderful experience dealing with Derik **. He is very knowledgeable, professional, and was very patient with us. He's quick to return our calls, and even though our investment isn't huge, he made us feel like we mattered. We couldn't be happier with him handling our future!

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    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed April 10, 2026

    Dmitri ** was very prompt and helpful when I reached out to him today! My past experience with him was also great! He was very thorough, answered all questions, and followed up with each transaction that was performed. Highly recommend!

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    Verified purchase
    StaffRates

    Reviewed April 8, 2026

    Very helpful and kind representative, was suggested to me by my father. Explained everything very well and fixed issues we had during the process. If you are interested in investing in silver for your future, and especially at a young age like I am, I HIGHLY recommend Lear Capital. Thank you again!!

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    PriceRefunds & PayoutsRates

    Reviewed April 7, 2026

    A while back when I started investing in gold, I went to Lear Capital and talked to the salesman. He recommended I purchase a bunch of numismatic coins that were way over priced. While bullion coins went way up, the coins that Lear recommended took 10 years to reach the price I paid for them. I would not purchase anything from Lear.

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    Verified purchase
    Staff

    Reviewed April 7, 2026

    Lear Capital has provided my wife and I excellent service over the many years we have been associated with the company. The professional help and care from Brad ** always ensured we did what was the best.

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    Verified purchase
    Customer ServiceStaff

    Reviewed April 6, 2026

    I was very pleased today with the assistance offered by Peter **. I called Lear Capital two times before making my purchase. Each time, Mr. ** answered all my questions thoroughly. He was very knowledgeable, and did a lot of explaining of the answers to my questions. He was very helpful with my decision-making. He seemed very enthusiastic, and I was very pleased with the amount of time he spent with me. It made me feel very comfortable with my purchase today. He is definitely a real asset to your company. Dale **.

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    Verified purchase
    Customer ServiceStaff

    Reviewed April 5, 2026

    I would like to compliment, Derek ** in California for being so patient and detailed with his information on a cold call that I had made to him. This was the first time calling Lear Capital and he was an amazing professional to represent your group. Thank you all for having Derek as one of your leads. Look forward to working with him. Sincerely Adam

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    Verified purchase
    PriceStaff

    Reviewed March 21, 2026

    My experience with Lear Capital was not a good one. I did a partial liquidation of my Silver IRA and Lear purchased the Silver Bullion at about $78/Oz on a day that Silver closed at about $92/Oz. When I asked the account representative about the disparity, I was told something to the effect that the Silver wasn't worth that much. Over the next couple weeks Silver went above $110/Oz. Then to make matters worse, it took Lear 26 working days (36 calendar days) to wire the funds back to my Trust company.

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    Verified purchase
    Customer ServiceStaff

    Reviewed March 21, 2026

    I reached out to Lear Capital to ask to be sent information about buying gold. Fortunately, my call was answered by Reid ** who explained all aspects of gold and silver purchasing in a way I could fully understand. He was very professional and personable. I explained my budget and he guided me through the process of which coins to buy and of what weight. I made a purchase based on his recommendations and received my items in a timely fashion and packaged very well. I would highly recommend Lear Capital to anyone wanting to buy precious metals. I was made extra comfortable by being told of the guaranteed buy back program.

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    Verified purchase
    Customer ServiceSales & MarketingStaff

    Reviewed March 20, 2026

    When it comes to investing in precious metals, there can be a risk of working with disreputable or disingenuous companies and representatives. I have heard many people who have been taken advantage of or given inaccurate information. I am here to share that my experience has been nothing but professional, appreciative, thankful, and grateful. I have invested with Lear Capital and worked with Calvin for more than 10 years! My mom, my spouse, and myself invested very wisely in precious metals a while back. To say that we have seen a return on our investment is an understatement! We are very happy with our investments and another vehicle to hedge against the tumultuous changes in our economy. It is very rare to say that a commodity company in precious metals would genuinely care about their clients. But, I can say that we have been given utmost respect and care.

    When I call, Calvin either immediately answers or calls back right away. With such big swings, especially recently, the ability to stay true and to take care of the investments of the Lear clients. We have been taken care of and Lear backs up their promise of fulfilling both the purchase and sale end of their transactions. We have been clients for more than 10 years and we will continue to be clients for the years and decades to come. Thank you to you all and I wish your company all the best as we continue to go through such major changes in our shifting economy. Wishing blessings to you and your families and every client that you continue to serve!

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    Verified purchase
    Punctuality & Speed

    Reviewed March 18, 2026

    Thanks to Senior Account Executive, Cal **, for the detailed information and making purchasing metals a quick and trustworthy experience. It was a pleasure working with Lear Capital. They have made the whole process seamless.

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    PriceOnline & AppRates

    Reviewed March 17, 2026

    I was sold a line that collector coins perform better than the straight gold price, however when I try to cash them out I discover that is NOT the case. In fact they perform much much worse. The Lear Capital website shows the sell value of these coins much high than the actually value. I was sold the following coins for $200k total:
    727 - Silver Canadian Grizzly Bear -- 1.5 oz.
    376 - Gold UK Royal Mint, Royal Arms 2023 - 1/10 oz

    However, when they were placed in the depository, they showed a value of only $122k. They assured me that that was just to assess value, not their worth. Today, they want to give me $276k for all my coins, while their website has the coins listed at a valuation closer to $462k.

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    Verified purchase
    Staff

    Reviewed March 15, 2026

    I have always had a great experience with Joanne **...she is amazing! Always knowledgeable, informative and friendly. Joanne has been my personal representative at Lear Capital since 2009! I couldn't ask for anyone better!

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    Lear Capital
    Response from Lear Capital

    Heidi, thank you for the encouraging words about Joanne! We are glad you've been able to experience her friendly and knowledgeable service. Thank you for choosing Lear Capital.

    Verified purchase
    Customer ServiceStaff

    Reviewed March 11, 2026

    Raad was wonderful in helping me with this order. There were problems with the carrier, but he worked very diligently in helping to resolve the matter. Very good customer service, and I will certainly encourage others to deal with Lear Capital.

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    Verified purchase

    Reviewed March 9, 2026

    Sean and his manager were very attentive and walked me through the process. Great service.. I am glad I chose this team. They explained the value each investment to recommend coins as oppose to bars on the retail value.

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    Verified purchase
    Customer ServiceBilling

    Reviewed March 6, 2026

    I was very satisfied with the customer service that Lear Capital provided to me when I purchased an on-line silver order. Lucy answered the questions that I had when I used PLAID (electronic payment system) for the very first time. I also appreciate the information that Kevin D. and Barry C. provide to the YouTube audience.

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    Verified purchase
    Staff

    Reviewed March 5, 2026

    My representative was excellent! Ask for Frank ** as you will get excellent service. He really cares about his clients and you can genuinely feel it with every interaction! I sold silver to Lear and everything went as smooth through the whole process.

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    Lear Capital
    Response from Lear Capital

    Gregory, thank you for taking the time to share your positive experience with Frank! We are pleased that you received personalized and professional assistance in your sell, and we love hearing it went smoothly. Thank you for choosing Lear Capital.

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    Lear Capital Company Information

    Social media:
    Company Name:
    Lear Capital
    Company Type:
    Private
    Year Founded:
    1997
    Address:
    1990 S. Bundy
    City:
    Los Angeles
    State/Province:
    CA
    Postal Code:
    90025
    Country:
    United States
    Website:
    www.learcapital.com