Lear Capital Reviews

Gary was awesome- knowledgeable and patient in educating me on the nuances of investing in precious metals. He was also able to explain the reality, or lack thereof, of some of the negative reviews on the internet. I received my purchase in a timely manner and as promised. I did have some confusion about the spread/premium I was paying but was satisfied with the explanation of the justification for it and the value of dealing with Lear. I will be purchasing more metals from them in the future.

We have dealt with Terry four (4) times...Once from New Mexico and three (3) from AR. The last shipment went to a four-year-old address. He should have listened to the recording of the x-action. We eventually got our silver AFTER a few calls to confirm the correct address. All's well, but shouldn't have happened this way. The NM address must be erased, Terry. Pull your head out!

Buyer beware! Apparently Lear contracts are worthless. The reason given for Lear Capital canceling my order.."we can't sell below our cost". Sorry Lear! I contracted with you at a price you offered. I can't cancel an order when the value decreases. I suspect my order was canceled to fulfill another "larger client's" order. The little guy is screwed again!!

My account representative, Gary ** was very helpful and knowledgeable concerning my first purchase of silver. Each time we talked, I was left with the feeling he had my best interest in mind. In general, Lear Capital made my buying experience easy and pleasurable.

Lear Capital is my preferred broker for purchasing precious metals for both delivery and also to hold in IRA with their recommended custodian. Cal ** is my personal agent, and he has always been extremely professional, responsive, and looking out for what I invest in. Thank you much gents.

The folks at Lear are outstanding! Very professional, friendly, and treated us as members of their family. Lear's products are phenomenal. Mr. ** and Mr. ** assisted in helping us choose a great product. We will always use Lear. Gary and Noy **

Very good customer services, very professional and respond all my question. Very accommodating to my schedule. I am very happy with the services. I will recommencement to a friend. Thanks you. Have a good day.

I would like to commend your service to me. Eric **, and others from your LA office were exemplary in the performance of his work, including 3 way calls with the holder of my 401k to expedite the transfer. WITHOUT HIM, I would have lost so much more. Thank you sirs.

As a first time silver buyer I didn't know where or how to start. I contacted Lear for information and was connected with an Account Executive who walked me through the options and laid out the choices of what I could buy. He made it easy and my purchase arrived as expected. I will do business with Lear again.

I am just getting into investing, and Todd was very helpful in answering my questions. He was great at explaining the market, it’s trends, and assisting me with product selection. Later, he followed up to ensure my order was received and to my satisfaction. Thanks, Todd!

I was surprised how efficient and knowledgeable on the products they have available. It didn’t take them long to suggest what I really needed and I took their suggestions. It was just as easy to to make the transactions we needed!

My experience with Lear Capital has been great and they have been very clear with expectations of purchases plus the bottom line cost of the assets is very reasonable. Jody has provided amazing customer service. She takes the time to explain the assets and the options associated to the assets in detail, provides exceptional personal service, responds quickly, very knowledgable, and friendly.

I can be here all day writing about the vague information this company gives you on the fees that they charge you to do business, most of which they told me after I transferred the money into their ira. Then when it came down to actually purchasing the gold they charged me like 300.00 more per coin than they were actually worth. I believe they call it an ask to cost fee of 15.44% for this transaction. They tell you to refer to a fee schedule for information on their fees, but didn't provide it until I called back and asked them to mail it to me. Also they tell you they will give you 2%free gold or silver on this transaction so when I never received it I called to ask where it was and they told me it didn't apply to bullion. I would never purchase anything from this company again. What a rip off.

Working with Morrie ** has been both rewarding and enjoyable. His honest and clear understanding of the markets make for informative and reliable information. He exhibits a sincerity and honesty that makes investing with him a team effort that seems to be working very well at this time.

My first attempt to purchase from a competitor made me feel like I didn't have enough money to be important to them. Not so with Lear Capital! The rep. guided me thru the process and put me at ease. He convinced me that no matter the amount of my investment, It was important to both of us. He did a great job of answering my questions and completing my transaction. I will be investing with Lear Capital on a regular basis from now on!

I was disappointed to find out I could have gotten a free coin with this order but it was not offered to me. Also I would like to have learned more about the 2-5 thousand dollars in silver I could be eligible for. I learned about these things from your commercial.

This is my first experience with precious metals investing. Mr. ** was excellent while walking me through what I wanted and needed to know before investing. I look forward to continuing my relationship with Lear Capital.

I found your service to be exceptional from the first time I called and talked to Dmitri who explained everything that I needed to know with no pressure till the time I received my order. Everyone was great.

Bought in several orders Gold Coins in 1/4 Oz denomination. In all the occasions the service was professional and impeccable. Lear Representative courteous and helpful. Product delivery always without problems. I recommended Lear Capital to friends.

As a retired law enforcement officer I always depend on the reviews when buying anything online. With living on the East Coast and dealing with a company that is 3 hours away I wanted to be sure I was not involved in a scam. After several phone calls and checking the reviews I felt secure that I was dealing with Lear Capital, and my account Raad, With talking with Raad he walked me through the pro and cons of investing in and I did purchase silver.

Bullion Purchase. I am dis w/ Lear Capital, found a place in Medford that’s .50 over spot, buy back for .20 under, ripped for $1.00 over spot, will not trade with Lear, also had to pay shipment, totally bad experience.

I ordered online, but it was easy. I did think that I was going to get a couple of coins extra for the $2,000+ order, but guess I read it incorrectly. Maybe it was for the actual coins rather than the rounds I ended up ordering. But, as usual, service was very good.

Immediately my investment was down $60,000. Honestly if you are going to buy precious metals do not buy from Lear. Gold and silver will have to spike pretty darn high for me to break even. It’s my own fault. I’m too old to have lost this much. Whatever coins Lear is selling obviously they are making the money not the customers!!! Fees are bad. Shop elsewhere. Do not put yourself in this position. I worked hard for that money and almost instantly thousands were gone!!

Very helpful from day one till after I received my silver. And they have been following up with me and or sending emails to me. I’m glad that they are willing to call me and make sure that I’m happy with everything.

Lev and the IRA Department were very professional and helpful in setting up this account. They answered all questions and did not pressure me with sales. I would recommend this company to others interested in precious metals purchases.

This is my first venture into acquiring gold and I wanted to see how it would all work. I was impressed with the way it was handled, by phone, mail and email. Mostly I appreciated the personalized sign for it delivery by Fed Ex. Very important in this era of porch thefts.

I have had nothing but great great experiences with Lear capital, their staff are real helpful, and have never stirred me wrong. I hope that our personal relationship last a long time. Thanks for the great service.

Entire process was great! Was a bit apprehensive at first but representative took the time to explain everything and I felt totally comfortable with the purchase. Highly recommend Lear Capital for this investment!

I purchased metals from Josh **. As the transaction went on, I became concerned about a possible fraud due to the number of frauds with seniors in general. He was very supportive and went above and beyond to document he was with a reputable company. The transaction went smoothly and I appreciate him for taking my concerns seriously.

I was very pleased with the service that I received from Lear Capital. My order was received in a very expedited manner, and I would surely order from Lear Capital again. My gratitude is surely recommended to my sales agent. Looking forward to doing business again.

Canada 10-oz silver orca (whale). Fairly painless process to order a single coin (except for the shipping charge). Have ordered once or twice in the past, and it was more of a hassle than this time. My other wish is that LC could take credit cards or PayPal in payment.

I purchased $ 56,000 dollars worth of Swiss Francs. Pre. 1950. Was told that because no more of these coins were available that they would be more valuable. The price was 430 plus dollars per coin so I asked what the size of the coin was. I was told they were quarter ounces .2500 so I agreed to purchase them even if they were over 200.00 above spot because they were the last of these coins.

When I decided to move some of my retirement to Precious metals I used Lear Capital. Within a week of the account setup I lost $30K and it's never recovered. I called Lear Capital and their response was "Well you still have your coins right?" I then was talked into transferring my silver into Gold coins and again I now have coins but lost another $8K but I still have my coins. Getting an IRA with precious metals to me it a joke and will not do it again.

I am writing these comments about my experiences with Charles ** and my dealings with Lear Capital with my purchase of silver. I am very pleased with the experience so far. Charles ** has informed not only myself and my wife, Kim, so that we both truly understood what we were investing in and the best way to achieve our goals. Charles made us very comfortable with our purchase and has made it very clear that if we need any help, all we have to do is call or e-mail him and he would help in any way he could. This makes my wife and myself very comfortable and have very positive toward him and Lear capital.

My husband and I had a pleasant experience, making our first purchase, with the help of Aaron **. He was very knowledgeable and answered all of our questions regarding our purchase. We will surely recommend him to our friends!

I liked the way Terry ** presented himself & Lear Capital. I did not feel like I was being pressured or pushed into this investment. As I am an old man, I can honestly say that I have very high hopes for this investment. I have made many financial blunders in my life & I hope that this is not another one of the same.

Great to work with. Purchase was easy, mailed payment and received confirmation very quickly. They are very Professional and good with communication and information! Cant wait to work with again! Highly recommended.

Our purchase was as smooth as could be. Sam was a great help in educating us on our options and helped us make a decision. We will definitely use Lear Capital again and will recommend them to our friends.

My experience with Lear was terrific! Danny was very helpful and everything took place exactly as he described. My order arrived on time and was precisely filled. I look forward to a long relationship with Lear Capital!

In April of 2019 I placed 50k of an Ira to be placed in gold and silver with Lear Capital. Well they aggressively recommended silver coins and some gold since silver was looking so favorable, So like a fool I allowed them to do so. Well the day after the trades my portfolio of 50k invested was now worth 32k. They placed my account in silver collectible coins at $26 each with their silver market at 14.90. They also invested half in gold bars which went in at market price. When I questioned why they screwed me the reply was, "Just hang on. You’re going to be pleased in the future." The future never happened and then out of the blue I received a call from Lear stating that platinum was at a historic low and they could make the losses in my account look quite favorable by moving the $41k to platinum, and yes you guessed it I did.

Nice communication - acknowledgement of order, shipping notice. Response time seemed a bit long from acknowledgement of payment to notice of shipping. I see that you offer faster shipping when paying with credit card, so I'll try that next time.

Dmitri, was professional and extremely knowledgeable about the products. I appreciated his follow up and his determination to make sure I was satisfied with my order. I plan to utilize Lear Capital in future purchases.

I really enjoy the coins! I also like working with Debbie **! The only complaint that I have is the turnaround period in receiving the coins. I understand the time period, I just do not agree! I send Bank checks which are Insured and protected.

Both Daniel and joshua ** were very helpful in making me better informed about the benefits, risks and potential for gain investing in precious metals versus other types of investment vehicles. After careful consideration, I decided to go ahead with an initial investment and am positive about the future potential for increase in value over time. I also consider it a valuable addition to my estate for my family.

Called ** several time concerning Lear not following up on promise to pay fees for transferring silver to gold. Two $40 charges for changes with Strata. I paid to avoid $50 late fee on each account. Very disappointed with Mr ** and service.

Excellent service from Morrey **. He does it all for me and my wife Wanda who also has an account with Lear. He deserves a raise or an all expense paid vacation to Hawaii for he and his wife. Jay L. ** A proud Vietnam Veteran (68-69) NON SIBI SED PATRIAE

My name is Barbara ** and my husband’s name is Ronald **. I am very dissatisfied with Lear Capital concerning my husband's recent purchase of silver coins. My husband paid $20,000 for 520 coins that are only worth approximately the spot price of $13,400. The salesman told my husband that there is a semi-numismatic value of over $6,000. That was a lie. The semi-numismatic value is zero. My husband believed he could cancel the order within seven days if he was dissatisfied. He found out he had that option only if he paid with a credit card. The salesman made sure my husband paid with a check so he would not have that option. I filed a complaint to the Office of the Texas Attorney General, Consumer Protection Division. I will also file a complaint to the Attorney General of the City of Santa Monica, CA. I will plead that my 76 years old husband is a victim of elder abuse. He is naive, trusting, and forgetful.

The Lear Capital representative demonstrated courteous service and thorough explanation of product. There is a variety of products to choose from. I was happy that they shipped to the Delaware Depository.

Lev and his team have provided excellent service from the time of our initial contact through our most recent conversation just a couple of weeks ago. They are professionals with expertise and knowledge that made it easy for me to understand and have confidence in the products (gold, silver, platinum and palladium) I was interested in investing for my IRA. I have told my family and friends about them and recommended Lev and his team to all of them. I am so pleased with their service that I talk about them any time I get into a conversation with anyone about precious metals, retirement, investing or any topics that may be related.

Todd at Lear Capital has been great in helping me with my purchase of gold and silver purchases. I would recommend this company to my friends and family. Very easy to do business with. I will always do business with this company.

It was a 50, 000 dollar investment I thought I was gonna get. Oh boy did I make one of the biggest mistakes of my life. Paid well over spot price for my gold Swiss franks. Terry the sales manager made out big time. I trusted the name and what I thought was a good reputation they had or had. I lost right off the bat without realizing it about 12 to 14 thousand dollars. Fast talking Terry made a good commission that day on my expense of my sheer ignorance.

I was assisting one of my clients. Demitri has great customer skills and patience. A great educator, and displays incredible product knowledge. Its customer service displayed that makes Lear Capital a go to company. Thanks Demitri!

I like to purchase a Morgan silver dollar coin each month. I just wish I could order each coin over the telephone or online and give them my credit card number and then receive my purchase/coin much faster. I love the excellent service and products you sell. I just wish I you could speed up the process. Thank you.

My Lear Representative made several suggestions about the advantages and disadvantages of different types of gold and silver coins and bullion. He also pointed out the unusual wide ratio between the price of gold and silver, indicating that silver may be grossly underpriced at this time. Based in his information, I made a conscious decision to purchase a combination of both silver coins and bullion and am very happy with my decision.

I sent Lear 200,000 as an IRA investment asking them to direct me to the best silver and gold holdings. The best holdings lost about 60% (yes, 60!) in the last 2 years because they bought silver proof coins which proceeded to lose money from day one until today. I certainly said yes yes to their glib phone record because like a jerk, I trusted them to protect MY interests as a fiduciary, instead of THEIR outrageous fat commissions on a product that nobody wants to buy anymore (if they ever did).

I have ordered silver and gold coins from Lear Capital for over ten years. I have received professional service and support when I have questions about my orders. I feel secure ordering precious metals from Lear Capital and always feel like I'm obtaining a fair market price.

Derek ** helped me through the allocation of my $25,000 purchase. I am very pleased with his time and patience with me, as I am a novice with precious metals. I would recommend anyone to take a look and chat with Lear Capital. Thanks for such a great service investment company.

Paul ** my account rep. Is great. He has made buying silver very easy. Has helped every step of the way. My experience with Lear has been awesome and definitely plan on using them again and again. I recommend them to everyone I know for their precious metals purchases! Great job!

I thought the lines of communication were open and broker was helpful before our purchase of metals. We were walked through all the paperwork and procedures. However after the purchase and set up of our IRA I had a hard time getting a response to a question I had. I had the feeling that once sale was made we just are not important anymore.

Wouldn’t recommend to anyone I know. Lied to about Markup and later was told that was Premium. Told it would weigh about 400 pounds, ended up being about 225 pounds. Told I was buying in at $15.54, net at $15.22 when factoring in promotional coins. Reality was closer to $39. Two weeks later silver was up to $17.22 but my $100k investment was now worth $67k. Totally lied to over and over again. Played a game of semantics. Thinking of buying precious metals IRA up to a million but won’t invest another penny.

Silver Orca Coins. I have placed and received two separate orders and will probably being purchasing more. I was pleased with the order processing, especially dealing with Denise. We had a small blip with my last order and Denise advised me of the issue and kept me informed on shipping. Thank you.

Lear Capital made the process very easy, I let them know what I was looking for and they provided timely market information to help me. My questions were answered immediately whenever I asked them. I knew how the process would work and the commission I would pay before any transactions occurred. I was also given information about selling my investment in the future and the scenarios that could unfold. I look forward to more transactions with Lear Capital in the future.

I opened an IRA with Lear Capital in April of 2019. I funded the account with a check for $6,500.00 and then spoke with an agent from Lear to purchase silver with the funds in the account. On the date of the invoice Lear sent to me, 4/30/2019 the spot price for silver was approximately $14.96 per oz. The person who sold me the silver spoke to me on the phone and said that I would be buying 1 oz. rounds (not coins) and I would pay just over the spot price for it.

I was very satisfied with the level of assistance I received during the roll over from my 401k. All persons involved were helpful, and kind. I was a bit overwhelmed in the whole experience. But with the level of concern expressed by your people that it made me at ease once the process was taken care of. Thanks.

Every one at Lear Capital was very efficient, attentive, knowledgeable and polite. However, the FedEx delivery person delivered the silver to the wrong address and the wrong person signed for it. I notified Lear Capital by email over the weekend by Monday when I called my agent, he had already reported the issue to FedEx. The delivery error, of course, was not the fault of Lear Capital and I was happy with the speed at which they reported it to FedEx and then got in touch with me. I was also very pleased with the donated extra coins in the shipment.

I decided to take my Referral Rewards for two referrals. I selected the 1/10 oz gold walking liberty coin. After not hearing from anyone after a week, I called and was advised that the coin would go out the next day. I received 3 1/2 oz Artic Fox silver coins instead on July 31. I called and talked with Jason about that I had ordered the 1/10th oz gold coin. He said that Lear doesn't do that anymore. I explained that it's still on the website. So, he said that he would honor it and would send a mailer to return the silver coins with the gold one. After a week I called Jason and asked when I could expect it to be shipped. He said that it would go out that afternoon or the next day and that I would recieve a tracking number. This was a week ago and I still haven't got a tracking number. My experience with Lear Capital has been outstanding in the past and now wondering what's going on? Thank You... Tom

Easy experience and timely delivery at a reasonable cost. Never any complications. I trust returning to this experience each time. I appreciate this very much in a company. I will continue to do business and have been recommending to friends/business acquaintances.

I am very satisfied with the service provided by Lear Capital. I am particularly impressed with the tracking info after shipping right up to point of delivery. I would recommend Lear Capital to anyone else.

I received a speedy response from Lear Capital and was refunded the full amount I requested. You have all restored my faith in humanity. Looking forward to doing business in the future.

I found Lear Capital to be great to work with during my Silver purchase. Peter ** was awesome sharing lots of options with pros & cons on what to purchase & why. My Silver Coins have increased in value even before I received them. The shipping process works great everything arrived just as planned. Thank you! Todd

Professional, exacting, specific, and easy to work with. This was my first time engaging in this process. Will use them again. I will also contact them for information on any other situation requiring their expertise.

My initial rep was Marcus **. After my IRA transfer began, I was unable to reach Marc. It scared me. I called the main number after trying calls and emails to Marc’s #s, then I was told he no longer worked for Lear. It took days to get contact from his replacement, Pierre **. I am no longer confident in my choice of Lear Capital because of perceived deception.

This was an okay first purchase. After receiving my check and quickly cashing it, I don't know why it so long to mail out. When trying to contact customer service through the provided email address in an email, it bounced back and I got nervous. I found another email address and was replied with some reassurance. It mailed out later that week.

As a new customer to the precious metals market I called Lear Capital to inquire first before ordering anything. I must say that I was not satisfied with that experience, I was looking to be educated on what is good to buy, how it should be handled and/or stored, and just some general information on the varying options. I got no such thing, the answer I got was “gold is just gold, you just keep it”. Thanks **. I decided to make the purchase on my own online as obviously I wasn’t receiving any help on the phone, that was a much better experience although I did not see a lot in the way of education for a new consumer. Something in that respect may help your sales going forward and something to consider. Anyway I am happy with my (relatively small) first-time purchase and with the retailer as a reliable source. Thanks Lear!

I do not think that the Lear agent gave me enough information about the Canadian coin they recommended and for which they are the sole distributors. I believe they sold my coins to a wholesaler and then bought them back at at a small premium from the wholesaler to resell retail. The huge profit from such transactions explain how Lear can spend so much on ads to attract retail buyers like me. I would have been much better off if I had bought Morgan silver dollars.

I was very satisfied with my purchase from Lear Capital, I first heard about Lear Capital from a talk show of Robert Kiyosaki. This was my first time shopping for silver and I was very pleased with the quality of the silver and the package it came inside. I will continue to use this company to purchase my precious metal.

Offer was explained very clearly by the Account Executive, Pierre **. It then went very smoothly as I sent my payment and the order was processed. It arrived here in good time and in excellent condition. I am aware that no investment is guaranteed as I have a modest investment in several Stocks that I have held for a long time.

Pierre ** is ABSOLUTELY 5 STAR!!!! He and his team were so professional and helpful. Every detail went so smoothly and efficiently!!! His caring and attention to detail was what made these transactions so easy. I do not have a lot but they treated me as if I was a millionaire!!! Definitely will recommend!!!!

I was slightly concerned about my investment when I read the cover letter for my order thanking me for investing in silver coins when I had only ordered gold coins. Also, I was surprised to see the poor grammar used in the advertising brochure. Otherwise, all went well.

I found Lear Capital randomly through an interview with their CEO. As a coin collector, I always like to see what different companies have to offer. When I saw that Lear had an exclusive deal with the Royal Canadian Mint for a Killer Whale coin then I knew I had to have it. I called and their account representative David **. was helpful and walked me through the process. The coin arrived very soon and the quality met the expectations we've come to know from the RCM.

Your staff is helpful and courteous. I enjoy working with them. The FedEx requires that I have to be available on the delivery date from noon until 8pm. Can that be narrowed down a little? 8 hours is a pretty big window. And last time they were late.

Lear has always treated us with respect and a high amount of knowledge to draw upon. This time Dan called to introduce himself and to advise us how we could improve our account. His advice was sound and very timely. He seemed like a caring guardian which is greatly appreciated.

I was purchasing gold and silver by weight. I repeatedly told the salesman Alex ** I did not care about the form of the gold, I did not want to pay for a coin's value as well as the gold. I am not a coin collector. It was very plainly stated during the sale. I even told him why I did not want coin value. That I had contacted Roselin Capital prior to Lear and did not want to buy coins that were supposedly worth more than the price of the gold. I did not buy from them for that very reason.

This was my first time investing in precious metals, after hearing great reviews from a podcast I listen to I decided to go with Lear Capital. I have no regrets! The process was made very simple and I felt like all my questions were answered. Thanks again!

Gary ** was my original contact and we finalized a transfer from my 401k investing in gold and silver coin. The first time I received a statement from the custodian I almost had a stroke. My initial investment had already lost nearly 30 percent of its value. Mr. ** assured me that the custodian's value is based on spot, or bullion price and I had nothing to worry about. Well that did not pan out. Three years into it my account value is down 55 percent. I have a new account representative and he recommended we convert to platinum. I guess we will see. All I do know is if I had left that money in the original account I would have a 9 percent gain. I do not recommend this group to any one. Do your home work and buyer beware!

They are polite. Understanding and very happy work with you and the way they talk very nice people. I always buy coins from Lear Capital. They're great people. I enjoy talking to them. If I get more money I will invest lear capital.

Silver Purchase - My representative was Kelly **, and I found her to be very pleasant, informative and professional. Her Personal Touch was also quite refreshing and I enjoyed doing business with her.

Arron was kind, informative, and patient with my many questions. As I was taking the time to get my money up and decide what to do, Arron didn't hound me, which I really appreciate, but only called once in a while. Once I made the decision, Arron made sure I had all the information I needed, moved through the process quickly and kept in touch as I waited for my silver to be delivered. I look forward to to a long (hopefully not too long) and pleasant relationship with Lear Capital, as I wait for my investment to to peak. I am very happy with the decision I made and am confident it will pay off in a few years.

Yes, I recently purchased gold & silver coins. And I don't appreciate the "huge" mark-up I was charged. I paid approx. 530$ per gold coin, that was only worth 328$ at current prices. Not a good deal! My coins would "have" to increase 50: percent just to break even!

The entire process went very well. The Lear Capital Agent, Matt **, was not only very informative while helping me through the process, he did an excellent series of follow-up though the entire process including an after delivery follow-up. I am looking forward to placing another order when finances permit.

As a new customer, both Matt and Lev were very patient with me and to great lengths to make sure I understood exactly what I was purchasing and the benefits of my decision. I am very pleased with my relationship with Lear Capital.

Lear was the first precious metals supplier I dealt with, and the first I ever ordered product from. I enjoyed working with Pierre **, who is clearly very knowledgeable in the industry and no doubt one of the "rainmakers" on the Lear Team. Hogan** was very helpful in order execution, as well. My only negative comment: While I got what I believed was good value on the 100 generic rounds I purchased from Lear, having now learned a good deal more it seems that you're a bit high on your pricing. Otherwise, it was a very good consumer experience. You're on my short list of online metals sources and I will continue to check regularly for future opportunities to work together.

Troy explained everything in detail. I was treated as a human being and not a number, especially when I did not understand, so he would explain again. Truly hard to find someone who does this anymore. It made me feel secure in knowing how this process works.

I had a pleasant experience with my sales rep Dave. He answered all my questions and has followed up after the delivery. I did have to have Dave explain a few things to me which he did to my satisfaction.

The people I with were very knowledgable and helpful. I was often concerned with the length of time each step took, but eventually the process was completed, and my purchase price for the silver was locked in, even as the value rose.

My experience has been very pleasant. Rod explained everything to us before we actually did our transfer. Would recommend Lear Capital to my friends and family. The communication is terrific. Wish I had done this years ago.

Updated on 03/27/2019: I see that my case says it was resolved off of the ConsumerAffairs site. Yes I did receive a thank you from Lear Capital for being able to resolve my concerns, which they did not do. I'm still quite dissatisfied with the way I was treated. You can go back to my original review "Misunderstood" for particulars but I would not recommend this company to any of friends. I can't believe that I was just brushed aside and replaced by positive experiences other people had. Good luck and watch the valuation of the products you buy.

Customer service from Lear Capital is excellent, this can not be overstated. Dana ** and Conor ** were just straightforward and factual people to deal with. Any questions that I had regarding a purchase were either answered during the initial conversation or followed up with a return phone call within a few minutes. Many companies brag about customer service, but Lear Capital definitely has it as their standard operating procedure. Thank you.

Account exec was very helpful, however, he was out of the office for a period of time & had arranged for someone in the IRA Department to handle the RMD in his absence. Because of exchanging inventory which took longer to settle that went beyond the end of the year we missed the withdrawal for 2018. We have been promised a reimbursement if we are not bale to get an exemption for the penalty from the IRS.

I called Charlie ** one morning after looking at several different precious metals investment firms online. I had never invested in metals before. He walked me through everything and explained things as many times as he had to, to help me understand the world of investing in metals and how the market works. I felt very secure with what he had laid out for me. My coins were shipped and received quicker than I thought! The packaging was perfect. I know I have made a great long term investment in silver and with Lear Capital.

Recently purchased silver rounds which I will be continuing for my grandchildren. Your company was recommended to me and I found the transaction easy and the website informative. The only real problem I had I was not able to use my debit card to finalize the purchase so I sent a check as instructed. due to the timeline I did have to go to APMEX to also order rounds so they would be here by Christmas. I will continue to order them from you now that I know the timelines but it is a bit inconvenient.

This is something totally new for me, something I had never considered doing. I was very nervous about it but after speaking to the adviser several times I felt more at ease. I was surprised when I saw the invoice and noticed the shipping charged. I thought shipping was free in orders over $20,000.00.

My experience was awesome! Very informative and pleasant rep. Answered all our questions and explained his answers well. Treated me with respect and patience and I believe that his patience is what sold me on his sincerity! Great job Derek! Thanks.

I wanted to gift to each of my sons a gold coin for Christmas. My order was made about a week before Christmas. The purchase was minimal, but Lev ** expedited the shipping process and my sons received their coins by Christmas Day. This exemplifies a precious metals company that truly cares for its clients needs. Just outstanding!

Gold and Silver Price Was Too High - This was my first time buying gold and silver and after checking other companies realized The Price I paid for .3334 oz of gold at $664 wasn't the best investment. I would have preferred the 1 oz gold Maple leaf, as that was a better investment. ITM Trading is selling their 1 oz Maple leaf for $1332.10 and I was under the impression that Lear price matches...

I recently returned to the Gold & Silver market. Again I choose Lear from past experience. I was pleased to find the Company better than ever! Quick & courteous service, sound advice, real time pricing, great inventory! Have already recommended Lear to several friends & family members.

Lev is kind, patient and knowledgeable. He has been very helpful establishing my account and I look forward to a long relationship with Lear Capital. I feel so relieved to have 1 account invested in precious metals and as soon as the IRS allows, my plan is to move the current account to gold and silver. Thank you!

Lear Capital not only helped me broaden my investments, but also helped me understand how to do so. They took the time to walk me through the process and arm myself with knowledge. I highly recommend their services.

Quick and simple. Crystal clear explanations of expectations for all involved, with no surprises or misunderstandings. I will buy again from Lear. Brian ** and Dana ** have their ducks in a row and communicated effectively to my level of competence. Real old fashioned Customer Service with good follow thru!

I saw Lear Capital's advertisement on the FOX network and decided to purchase silver coins. I called them and spoke with Morrey **, one of their senior account executives. Morrey was very knowledgeable, professional and courteous as he guided me through the process of purchasing silver to meet my needs. I have conducted business with him on several occasions and look forward to giving him more of my business. I have recommended Lear Capital to several of my colleagues and told them to ask for Mr. ** who will provide excellent service and make them feel like they are his most important client.

I was treated with dignity and respect, and promptness throughout the entire procedure. My questions were answered with clarity which pleased me and my wife. The order was placed as it was stated by your agent and we received it within the time that we were told we would. It all checked out to our satisfaction. We will definetly do any future investment transactions with him.

Upon emailing Lear Capital I received a very quick response and soon talked to live advisor from Lear Capital who was very knowledgeable and helped me substantially with my purchase. I also received a follow-up call upon receiving my precious metals. Thanks again Lear capital for a great experience!

With my most recent investment everything went very smooth however my only comment is that I was surprised that I did was not contacted in any way regarding shipping and or receiving. I believe when I purchased silver before there was emails and/or a phone call during the tracking and delivery process. For me these investments are not a minor transaction so the notifications or calls are very reassuring. Overall a smooth transaction.

Representatives were a little more aggressive than I like, almost to the point of me opting for a different firm. It could just be the nature of your business. Shipping took a while but I got my metals and all is well. Overall good experience.

I was very pleased with the explanation given, of what to expect with reference to my purchase. Everything that I was told was accurate and delivery was on time. All in all, my experience was excellent and there were no surprises. Thank you!

I had one order with Lear, the coins that were discussed and priced were not the coins received. We spoke of 2017 and 2018 coins. When the order arrived they were 2015 and 2012 coins, two of the highest mintage years. When they tried to make this right and again we spoke of different years, they again sent a high mintage year of 2016. The paperwork read they selected the years, other than what the original coins were that were spoke of. For me that is two strikes of dishonesty.

As an individual investor I value professionalism, breadth of knowledge, respect and honesty in dealing with a firm such as Lear Capital and its representative(s). That, and more, I have experienced in my dealings with Lear Capital!!

I found everyone I had contact with at Lear Capital to be very informative, congenial, professional, and punctual in returning my calls. This is very refreshing. I would recommend Lear Capital to my friends and relatives.

This was our first experience investing in silver. We valued the clear explanation of options available to us and the clear communications related to when our purchase would be shipped and received. Overall an excellent experience!

My wife and I have been saving for a long time, and we felt it would be wise to invest in precious metals of some kind. I went on the internet to research information, and became extremely frustrated with all the information overload and pressure to buy. I finally came across Lear Capital, and spoke with Mr. Raad **. I explained that I had less than novice experience and knowledge, but wanted to possibly invest in silver coins. We have been saving for over 8 years and felt it would be a wise move to better protect our savings at this time.

It is a pleasure doing business with Lear Capital. Their website is easy to use and educational. Calvin ** is also great to deal with and has educated me and assisted me with purchases. I look forward to doing more business with Lear Capital.

My personal experience with Lear capital was awesome. I needed to roll my 401 K over from my previous employer, I wanted something more than paper assets. Kelly ** answered my call and was very helpful to me in, investing in silver. As I did not have very much knowledge in silver she explained to me how the silver investment opportunities might really be a benefit for me. And with all the information she had given me, which was a lot she understood I needed to do a little research. I found after a couple of days that indeed this was the option for me. I am very grateful for the time Kelly ** spent with me and her patience, knowledge and understanding of my needs in rolling over my 401 K... Thank You Lear Capital for employing Kelly ** and her awesome integrity and the value of me as a customer.

Was a little leary of buying silver. Don't have a lot of money but I have invested in other types of things, which did not give me any kind of return, but I'm happy to say that I feel really positive about the silver. Dana ** was very helpful and I know that I need to try and learn more about this market, which I'm trying to do. Definitely will try to buy more as time goes.

A live person answered the phone immediately and this same individual who helped me on the phone was smart, kind, humorous and helpful! Thank you for helping me be able to log back into my account within minutes.

I'm a small investor, and I've been treat exceptional by the employees of Lear. The reason I decided to deal with Lear is because they are in partnership with the huckabee show. The company you keep matters to me. I absolutely love the way they conduct their business. I'm also in the loop, I know exactly when and what is going on with my orders. I've have not had any problems whatsoever, and I appreciate that they have kept the process simple. And thank Jason who sends me emails to keep informed.

I ordered some silver coins, but had some life changes. Needed the money back. I cancelled the order prior to being notified that any shipment had taken place. Two things happened from the two people I had contact with from Lear: one person called and left a message that they were going to get lawyers involved, and the other one called on a line that had 'no caller ID' and told me I had to accept their shipment. I do not agree with either assessment. I will admit I'm living in a house that gets very little cell reception so it has been difficult for them and myself to make contact to talk. We were able to email back and forth earlier, but apparently that isn't a medium they will use now.

First Precious Metal Purchase - I trust What Terry told me at Lear Capital, because I have studied what's going in my own time. Things are changing in America and I feel I made the right purchase and Lear as my agent. When it comes time to sell back I know they will be there and treat me as a continued customer.

I have no knowledge of coins. Raad explained in great details how to invest, strategies etc. I felt no pressure. He was patient with me. He made me feel confident. He continued to follow up. I received my shipment. My husband seemed pleased. I would recommend anyone to visit and think about investing.

The sales person was 200% on his game. I have never purchased gold or silver before and knew very little. He was smooth and every time I questioned him, he had a quick answer that made me feel like if I didn't purchase as many coins has I could (20% of my savings), I would lose my money when the stock market crashes. He was extremely persistent and I am sure he did everything that he was trained to do. I originally contacted Lear because I wanted to buy silver bullion bars. He gave me multiple reasons why buying silver bars was a bad idea and I should buy numismatic coins. I told him I wanted to think about it and he told me that the coins were an exceptional deal and they would be gone by the end of the day.

Was very pleased with the overall experience. One thing that I did not like was that the representative did not mention the annual fees associated with the silver IRA. I was OK with the fees, just were not mentioned beforehand.

Kelly really went above and beyond! She kept me up to date every step of the process. Kelly made sure all of my questions were answered. The was my first purchase of precious metals. By the end of the first call with Kelly I felt like a pro! Kelly informed me of what to expect in the buying process and what my options are for my metal in the future. Please tell Kelly thanks much from the ** family!

Worst experience I have ever had with a financial institute. After several e-mail requests, I'm still waiting for answers to my questions. Makes my opinion of Lear Capital very suspect. Next move will probably be legal action. I highly discourage anyone from dealing with Lear Capital.

I never ordered coins over the internet before. I saw a recommendation for Lear that spoke very highly of them. I gave them a try and was not disappointed. The order was processed promptly and the merchandise arrived early. I was very pleased.

I am very pleased with the customer service I've been provided. Jody ** and Hemy have been excellent and very professional, giving me and explaining all the information I needed to make my decision. They have also been polite, patient and very friendly. Thank you!

Just have to say that my initial investment experience with Lear Capital has been excellent. Moreover, my informative discussions with Kelly ** has been much appreciated. I would highly recommend. Thank you.

I called regarding a modest investment in silver. Alex sent me an information packet, and when I called back, my order was done in minutes. The coins arrived as expected, and I am satisfied with my purchase.

Excellent job in assisting in moving my IRS from a "Big Name" investment firm. Took about a week to get all of the sales completed and ready for transfer. Great in explaining program, benefits, risks, etc., and all of the legal stuff. Enjoyed dealing with the Lear team.

I was very happy with all of the Lear Capital people. They treated me as if I was but 100k worth of precious metals even though I was far from it. One of the best experiences I have had dealing with people not meeting face to face. I would recommend them to anyone.