Lear Capital

Lear Capital made the process very easy, I let them know what I was looking for and they provided timely market information to help me. My questions were answered immediately whenever I asked them. I knew how the process would work and the commission I would pay before any transactions occurred. I was also given information about selling my investment in the future and the scenarios that could unfold. I look forward to more transactions with Lear Capital in the future.

I opened an IRA with Lear Capital in April of 2019. I funded the account with a check for $6,500.00 and then spoke with an agent from Lear to purchase silver with the funds in the account. On the date of the invoice Lear sent to me, 4/30/2019 the spot price for silver was approximately $14.96 per oz. The person who sold me the silver spoke to me on the phone and said that I would be buying 1 oz. rounds (not coins) and I would pay just over the spot price for it.

I was very satisfied with the level of assistance I received during the roll over from my 401k. All persons involved were helpful, and kind. I was a bit overwhelmed in the whole experience. But with the level of concern expressed by your people that it made me at ease once the process was taken care of. Thanks.

Every one at Lear Capital was very efficient, attentive, knowledgeable and polite. However, the FedEx delivery person delivered the silver to the wrong address and the wrong person signed for it. I notified Lear Capital by email over the weekend by Monday when I called my agent, he had already reported the issue to FedEx. The delivery error, of course, was not the fault of Lear Capital and I was happy with the speed at which they reported it to FedEx and then got in touch with me. I was also very pleased with the donated extra coins in the shipment.

I decided to take my Referral Rewards for two referrals. I selected the 1/10 oz gold walking liberty coin. After not hearing from anyone after a week, I called and was advised that the coin would go out the next day. I received 3 1/2 oz Artic Fox silver coins instead on July 31. I called and talked with Jason about that I had ordered the 1/10th oz gold coin. He said that Lear doesn't do that anymore. I explained that it's still on the website. So, he said that he would honor it and would send a mailer to return the silver coins with the gold one. After a week I called Jason and asked when I could expect it to be shipped. He said that it would go out that afternoon or the next day and that I would recieve a tracking number. This was a week ago and I still haven't got a tracking number. My experience with Lear Capital has been outstanding in the past and now wondering what's going on? Thank You... Tom

Easy experience and timely delivery at a reasonable cost. Never any complications. I trust returning to this experience each time. I appreciate this very much in a company. I will continue to do business and have been recommending to friends/business acquaintances.

I am very satisfied with the service provided by Lear Capital. I am particularly impressed with the tracking info after shipping right up to point of delivery. I would recommend Lear Capital to anyone else.

I never bought silver coins before and didn't know much about it. I just wanted to buy to hold due to the financial situation the country is in. I was fast talked into buying silver bear coins. I didn't know what they were. Before I knew it I spent 11,954.00. I received 300 1.5 oz coins with a spot price of at the time was 16.45 an ounce, That comes to 450 oz x 16.45= 7402.50 + 68.00 shipping = 7470.50. Then take away the 11954.00 leaves 4483.5 over the spot price of silver. Take the 300 coins into 4483.50 = 14.945 over spot price. I went to APMEX online and they are selling the exact coins for 5.33 over spot price. It's a difference of 9.62 a coin or 300 x 9.62 a difference of $2,886.00. That is one hell of a difference. I feel I have been ripped off.

I found Lear Capital to be great to work with during my Silver purchase. Peter ** was awesome sharing lots of options with pros & cons on what to purchase & why. My Silver Coins have increased in value even before I received them. The shipping process works great everything arrived just as planned. Thank you! Todd

Professional, exacting, specific, and easy to work with. This was my first time engaging in this process. Will use them again. I will also contact them for information on any other situation requiring their expertise.

My initial rep was Marcus **. After my IRA transfer began, I was unable to reach Marc. It scared me. I called the main number after trying calls and emails to Marc’s #s, then I was told he no longer worked for Lear. It took days to get contact from his replacement, Pierre **. I am no longer confident in my choice of Lear Capital because of perceived deception.

This was an okay first purchase. After receiving my check and quickly cashing it, I don't know why it so long to mail out. When trying to contact customer service through the provided email address in an email, it bounced back and I got nervous. I found another email address and was replied with some reassurance. It mailed out later that week.

As a new customer to the precious metals market I called Lear Capital to inquire first before ordering anything. I must say that I was not satisfied with that experience, I was looking to be educated on what is good to buy, how it should be handled and/or stored, and just some general information on the varying options. I got no such thing, the answer I got was “gold is just gold, you just keep it”. Thanks **. I decided to make the purchase on my own online as obviously I wasn’t receiving any help on the phone, that was a much better experience although I did not see a lot in the way of education for a new consumer. Something in that respect may help your sales going forward and something to consider. Anyway I am happy with my (relatively small) first-time purchase and with the retailer as a reliable source. Thanks Lear!

I do not think that the Lear agent gave me enough information about the Canadian coin they recommended and for which they are the sole distributors. I believe they sold my coins to a wholesaler and then bought them back at at a small premium from the wholesaler to resell retail. The huge profit from such transactions explain how Lear can spend so much on ads to attract retail buyers like me. I would have been much better off if I had bought Morgan silver dollars.

I was very satisfied with my purchase from Lear Capital, I first heard about Lear Capital from a talk show of Robert Kiyosaki. This was my first time shopping for silver and I was very pleased with the quality of the silver and the package it came inside. I will continue to use this company to purchase my precious metal.

Offer was explained very clearly by the Account Executive, Pierre **. It then went very smoothly as I sent my payment and the order was processed. It arrived here in good time and in excellent condition. I am aware that no investment is guaranteed as I have a modest investment in several Stocks that I have held for a long time.

Pierre ** is ABSOLUTELY 5 STAR!!!! He and his team were so professional and helpful. Every detail went so smoothly and efficiently!!! His caring and attention to detail was what made these transactions so easy. I do not have a lot but they treated me as if I was a millionaire!!! Definitely will recommend!!!!

I was slightly concerned about my investment when I read the cover letter for my order thanking me for investing in silver coins when I had only ordered gold coins. Also, I was surprised to see the poor grammar used in the advertising brochure. Otherwise, all went well.

I found Lear Capital randomly through an interview with their CEO. As a coin collector, I always like to see what different companies have to offer. When I saw that Lear had an exclusive deal with the Royal Canadian Mint for a Killer Whale coin then I knew I had to have it. I called and their account representative David **. was helpful and walked me through the process. The coin arrived very soon and the quality met the expectations we've come to know from the RCM.

Your staff is helpful and courteous. I enjoy working with them. The FedEx requires that I have to be available on the delivery date from noon until 8pm. Can that be narrowed down a little? 8 hours is a pretty big window. And last time they were late.

Lear has always treated us with respect and a high amount of knowledge to draw upon. This time Dan called to introduce himself and to advise us how we could improve our account. His advice was sound and very timely. He seemed like a caring guardian which is greatly appreciated.

I was purchasing gold and silver by weight. I repeatedly told the salesman Alex ** I did not care about the form of the gold, I did not want to pay for a coin's value as well as the gold. I am not a coin collector. It was very plainly stated during the sale. I even told him why I did not want coin value. That I had contacted Roselin Capital prior to Lear and did not want to buy coins that were supposedly worth more than the price of the gold. I did not buy from them for that very reason.

This was my first time investing in precious metals, after hearing great reviews from a podcast I listen to I decided to go with Lear Capital. I have no regrets! The process was made very simple and I felt like all my questions were answered. Thanks again!

Gary ** was my original contact and we finalized a transfer from my 401k investing in gold and silver coin. The first time I received a statement from the custodian I almost had a stroke. My initial investment had already lost nearly 30 percent of its value. Mr. ** assured me that the custodian's value is based on spot, or bullion price and I had nothing to worry about. Well that did not pan out. Three years into it my account value is down 55 percent. I have a new account representative and he recommended we convert to platinum. I guess we will see. All I do know is if I had left that money in the original account I would have a 9 percent gain. I do not recommend this group to any one. Do your home work and buyer beware!

They are polite. Understanding and very happy work with you and the way they talk very nice people. I always buy coins from Lear Capital. They're great people. I enjoy talking to them. If I get more money I will invest lear capital.

Silver Purchase - My representative was Kelly **, and I found her to be very pleasant, informative and professional. Her Personal Touch was also quite refreshing and I enjoyed doing business with her.

Arron was kind, informative, and patient with my many questions. As I was taking the time to get my money up and decide what to do, Arron didn't hound me, which I really appreciate, but only called once in a while. Once I made the decision, Arron made sure I had all the information I needed, moved through the process quickly and kept in touch as I waited for my silver to be delivered. I look forward to to a long (hopefully not too long) and pleasant relationship with Lear Capital, as I wait for my investment to to peak. I am very happy with the decision I made and am confident it will pay off in a few years.

Yes, I recently purchased gold & silver coins. And I don't appreciate the "huge" mark-up I was charged. I paid approx. 530$ per gold coin, that was only worth 328$ at current prices. Not a good deal! My coins would "have" to increase 50: percent just to break even!

The entire process went very well. The Lear Capital Agent, Matt **, was not only very informative while helping me through the process, he did an excellent series of follow-up though the entire process including an after delivery follow-up. I am looking forward to placing another order when finances permit.

As a new customer, both Matt and Lev were very patient with me and to great lengths to make sure I understood exactly what I was purchasing and the benefits of my decision. I am very pleased with my relationship with Lear Capital.

Lear was the first precious metals supplier I dealt with, and the first I ever ordered product from. I enjoyed working with Pierre **, who is clearly very knowledgeable in the industry and no doubt one of the "rainmakers" on the Lear Team. Hogan** was very helpful in order execution, as well. My only negative comment: While I got what I believed was good value on the 100 generic rounds I purchased from Lear, having now learned a good deal more it seems that you're a bit high on your pricing. Otherwise, it was a very good consumer experience. You're on my short list of online metals sources and I will continue to check regularly for future opportunities to work together.

Troy explained everything in detail. I was treated as a human being and not a number, especially when I did not understand, so he would explain again. Truly hard to find someone who does this anymore. It made me feel secure in knowing how this process works.

I had a pleasant experience with my sales rep Dave. He answered all my questions and has followed up after the delivery. I did have to have Dave explain a few things to me which he did to my satisfaction.

The people I with were very knowledgable and helpful. I was often concerned with the length of time each step took, but eventually the process was completed, and my purchase price for the silver was locked in, even as the value rose.

My experience has been very pleasant. Rod explained everything to us before we actually did our transfer. Would recommend Lear Capital to my friends and family. The communication is terrific. Wish I had done this years ago.

Updated on 03/27/2019: I see that my case says it was resolved off of the ConsumerAffairs site. Yes I did receive a thank you from Lear Capital for being able to resolve my concerns, which they did not do. I'm still quite dissatisfied with the way I was treated. You can go back to my original review "Misunderstood" for particulars but I would not recommend this company to any of friends. I can't believe that I was just brushed aside and replaced by positive experiences other people had. Good luck and watch the valuation of the products you buy.

Customer service from Lear Capital is excellent, this can not be overstated. Dana ** and Conor ** were just straightforward and factual people to deal with. Any questions that I had regarding a purchase were either answered during the initial conversation or followed up with a return phone call within a few minutes. Many companies brag about customer service, but Lear Capital definitely has it as their standard operating procedure. Thank you.

Account exec was very helpful, however, he was out of the office for a period of time & had arranged for someone in the IRA Department to handle the RMD in his absence. Because of exchanging inventory which took longer to settle that went beyond the end of the year we missed the withdrawal for 2018. We have been promised a reimbursement if we are not bale to get an exemption for the penalty from the IRS.

I called Charlie ** one morning after looking at several different precious metals investment firms online. I had never invested in metals before. He walked me through everything and explained things as many times as he had to, to help me understand the world of investing in metals and how the market works. I felt very secure with what he had laid out for me. My coins were shipped and received quicker than I thought! The packaging was perfect. I know I have made a great long term investment in silver and with Lear Capital.

Recently purchased silver rounds which I will be continuing for my grandchildren. Your company was recommended to me and I found the transaction easy and the website informative. The only real problem I had I was not able to use my debit card to finalize the purchase so I sent a check as instructed. due to the timeline I did have to go to APMEX to also order rounds so they would be here by Christmas. I will continue to order them from you now that I know the timelines but it is a bit inconvenient.

This is something totally new for me, something I had never considered doing. I was very nervous about it but after speaking to the adviser several times I felt more at ease. I was surprised when I saw the invoice and noticed the shipping charged. I thought shipping was free in orders over $20,000.00.

My experience was awesome! Very informative and pleasant rep. Answered all our questions and explained his answers well. Treated me with respect and patience and I believe that his patience is what sold me on his sincerity! Great job Derek! Thanks.

I wanted to gift to each of my sons a gold coin for Christmas. My order was made about a week before Christmas. The purchase was minimal, but Lev ** expedited the shipping process and my sons received their coins by Christmas Day. This exemplifies a precious metals company that truly cares for its clients needs. Just outstanding!

Gold and Silver Price Was Too High - This was my first time buying gold and silver and after checking other companies realized The Price I paid for .3334 oz of gold at $664 wasn't the best investment. I would have preferred the 1 oz gold Maple leaf, as that was a better investment. ITM Trading is selling their 1 oz Maple leaf for $1332.10 and I was under the impression that Lear price matches...

I recently returned to the Gold & Silver market. Again I choose Lear from past experience. I was pleased to find the Company better than ever! Quick & courteous service, sound advice, real time pricing, great inventory! Have already recommended Lear to several friends & family members.

Lev is kind, patient and knowledgeable. He has been very helpful establishing my account and I look forward to a long relationship with Lear Capital. I feel so relieved to have 1 account invested in precious metals and as soon as the IRS allows, my plan is to move the current account to gold and silver. Thank you!

Lear Capital not only helped me broaden my investments, but also helped me understand how to do so. They took the time to walk me through the process and arm myself with knowledge. I highly recommend their services.

Quick and simple. Crystal clear explanations of expectations for all involved, with no surprises or misunderstandings. I will buy again from Lear. Brian ** and Dana ** have their ducks in a row and communicated effectively to my level of competence. Real old fashioned Customer Service with good follow thru!

I saw Lear Capital's advertisement on the FOX network and decided to purchase silver coins. I called them and spoke with Morrey **, one of their senior account executives. Morrey was very knowledgeable, professional and courteous as he guided me through the process of purchasing silver to meet my needs. I have conducted business with him on several occasions and look forward to giving him more of my business. I have recommended Lear Capital to several of my colleagues and told them to ask for Mr. ** who will provide excellent service and make them feel like they are his most important client.

I was treated with dignity and respect, and promptness throughout the entire procedure. My questions were answered with clarity which pleased me and my wife. The order was placed as it was stated by your agent and we received it within the time that we were told we would. It all checked out to our satisfaction. We will definetly do any future investment transactions with him.

Upon emailing Lear Capital I received a very quick response and soon talked to live advisor from Lear Capital who was very knowledgeable and helped me substantially with my purchase. I also received a follow-up call upon receiving my precious metals. Thanks again Lear capital for a great experience!

With my most recent investment everything went very smooth however my only comment is that I was surprised that I did was not contacted in any way regarding shipping and or receiving. I believe when I purchased silver before there was emails and/or a phone call during the tracking and delivery process. For me these investments are not a minor transaction so the notifications or calls are very reassuring. Overall a smooth transaction.

Representatives were a little more aggressive than I like, almost to the point of me opting for a different firm. It could just be the nature of your business. Shipping took a while but I got my metals and all is well. Overall good experience.

I was very pleased with the explanation given, of what to expect with reference to my purchase. Everything that I was told was accurate and delivery was on time. All in all, my experience was excellent and there were no surprises. Thank you!

I had one order with Lear, the coins that were discussed and priced were not the coins received. We spoke of 2017 and 2018 coins. When the order arrived they were 2015 and 2012 coins, two of the highest mintage years. When they tried to make this right and again we spoke of different years, they again sent a high mintage year of 2016. The paperwork read they selected the years, other than what the original coins were that were spoke of. For me that is two strikes of dishonesty.

As an individual investor I value professionalism, breadth of knowledge, respect and honesty in dealing with a firm such as Lear Capital and its representative(s). That, and more, I have experienced in my dealings with Lear Capital!!

I found everyone I had contact with at Lear Capital to be very informative, congenial, professional, and punctual in returning my calls. This is very refreshing. I would recommend Lear Capital to my friends and relatives.

This was our first experience investing in silver. We valued the clear explanation of options available to us and the clear communications related to when our purchase would be shipped and received. Overall an excellent experience!

My wife and I have been saving for a long time, and we felt it would be wise to invest in precious metals of some kind. I went on the internet to research information, and became extremely frustrated with all the information overload and pressure to buy. I finally came across Lear Capital, and spoke with Mr. Raad **. I explained that I had less than novice experience and knowledge, but wanted to possibly invest in silver coins. We have been saving for over 8 years and felt it would be a wise move to better protect our savings at this time.

It is a pleasure doing business with Lear Capital. Their website is easy to use and educational. Calvin ** is also great to deal with and has educated me and assisted me with purchases. I look forward to doing more business with Lear Capital.

My personal experience with Lear capital was awesome. I needed to roll my 401 K over from my previous employer, I wanted something more than paper assets. Kelly ** answered my call and was very helpful to me in, investing in silver. As I did not have very much knowledge in silver she explained to me how the silver investment opportunities might really be a benefit for me. And with all the information she had given me, which was a lot she understood I needed to do a little research. I found after a couple of days that indeed this was the option for me. I am very grateful for the time Kelly ** spent with me and her patience, knowledge and understanding of my needs in rolling over my 401 K... Thank You Lear Capital for employing Kelly ** and her awesome integrity and the value of me as a customer.

Was a little leary of buying silver. Don't have a lot of money but I have invested in other types of things, which did not give me any kind of return, but I'm happy to say that I feel really positive about the silver. Dana ** was very helpful and I know that I need to try and learn more about this market, which I'm trying to do. Definitely will try to buy more as time goes.

A live person answered the phone immediately and this same individual who helped me on the phone was smart, kind, humorous and helpful! Thank you for helping me be able to log back into my account within minutes.

I'm a small investor, and I've been treat exceptional by the employees of Lear. The reason I decided to deal with Lear is because they are in partnership with the huckabee show. The company you keep matters to me. I absolutely love the way they conduct their business. I'm also in the loop, I know exactly when and what is going on with my orders. I've have not had any problems whatsoever, and I appreciate that they have kept the process simple. And thank Jason who sends me emails to keep informed.

I ordered some silver coins, but had some life changes. Needed the money back. I cancelled the order prior to being notified that any shipment had taken place. Two things happened from the two people I had contact with from Lear: one person called and left a message that they were going to get lawyers involved, and the other one called on a line that had 'no caller ID' and told me I had to accept their shipment. I do not agree with either assessment. I will admit I'm living in a house that gets very little cell reception so it has been difficult for them and myself to make contact to talk. We were able to email back and forth earlier, but apparently that isn't a medium they will use now.

First Precious Metal Purchase - I trust What Terry told me at Lear Capital, because I have studied what's going in my own time. Things are changing in America and I feel I made the right purchase and Lear as my agent. When it comes time to sell back I know they will be there and treat me as a continued customer.

I have no knowledge of coins. Raad explained in great details how to invest, strategies etc. I felt no pressure. He was patient with me. He made me feel confident. He continued to follow up. I received my shipment. My husband seemed pleased. I would recommend anyone to visit and think about investing.

The sales person was 200% on his game. I have never purchased gold or silver before and knew very little. He was smooth and every time I questioned him, he had a quick answer that made me feel like if I didn't purchase as many coins has I could (20% of my savings), I would lose my money when the stock market crashes. He was extremely persistent and I am sure he did everything that he was trained to do. I originally contacted Lear because I wanted to buy silver bullion bars. He gave me multiple reasons why buying silver bars was a bad idea and I should buy numismatic coins. I told him I wanted to think about it and he told me that the coins were an exceptional deal and they would be gone by the end of the day.

Was very pleased with the overall experience. One thing that I did not like was that the representative did not mention the annual fees associated with the silver IRA. I was OK with the fees, just were not mentioned beforehand.

Kelly really went above and beyond! She kept me up to date every step of the process. Kelly made sure all of my questions were answered. The was my first purchase of precious metals. By the end of the first call with Kelly I felt like a pro! Kelly informed me of what to expect in the buying process and what my options are for my metal in the future. Please tell Kelly thanks much from the ** family!

Worst experience I have ever had with a financial institute. After several e-mail requests, I'm still waiting for answers to my questions. Makes my opinion of Lear Capital very suspect. Next move will probably be legal action. I highly discourage anyone from dealing with Lear Capital.

I never ordered coins over the internet before. I saw a recommendation for Lear that spoke very highly of them. I gave them a try and was not disappointed. The order was processed promptly and the merchandise arrived early. I was very pleased.

I am very pleased with the customer service I've been provided. Jody ** and Hemy have been excellent and very professional, giving me and explaining all the information I needed to make my decision. They have also been polite, patient and very friendly. Thank you!

Just have to say that my initial investment experience with Lear Capital has been excellent. Moreover, my informative discussions with Kelly ** has been much appreciated. I would highly recommend. Thank you.

I called regarding a modest investment in silver. Alex sent me an information packet, and when I called back, my order was done in minutes. The coins arrived as expected, and I am satisfied with my purchase.

Excellent job in assisting in moving my IRS from a "Big Name" investment firm. Took about a week to get all of the sales completed and ready for transfer. Great in explaining program, benefits, risks, etc., and all of the legal stuff. Enjoyed dealing with the Lear team.

I was very happy with all of the Lear Capital people. They treated me as if I was but 100k worth of precious metals even though I was far from it. One of the best experiences I have had dealing with people not meeting face to face. I would recommend them to anyone.

I ordered 116 1 oz coins and 74 1.5 oz coins. I got five tubes of 20 1 oz coins, one tube of 16 1 oz coins 4 tubes of 15 1.5 coins AND 14 plastic bags of one 1.5 oz coin each instead of one tube of 14 1.5 coins??? Because of this, I had to call back and asked for a tube.

Was first introduced to Lear Capital through a TBN TV program, Huckabee. Contacted the company in California and the account manager was helpful, accommodating and made the transaction simple and easy to understand. The only regret I have is that my wife and I don't have additional finances to purchase additional coins for our portfolio.

Last year I had 83,000,00 I wanted to invest in something that I could count on for my granddaughter's college education. So when I seen Lear Capital on Fox News, I thought they were advertising on the best news station so that gave me some comfort. I was dealing with Derek **, then Dereck ** last year. Now it is Dereck ** account executor. When I got my invoice from the Delaware depositor I only had about 47,000, I was outraged and told them so of course after he calmed me down he said he was Jeremy **. He was understanding about me having only 3 months to live because of cancer and my granddaughter will have no one. So could he please give my 80.000.00 dollars back so I could put in in fast money investments, and I ask him to please do what was right, but he said I could only get 47,000,00. 1/2 gone and I will never get it back.

I worked Derek ** on my purchase and he was very helpful in explaining how investing in silver works. This is the first time I have ever purchased metals as an investment and it went very smoothly. Derek kept in touch throughout the process and my metal arrived when expected. Thank you.

Joe ** contacted me by home phone, cell phone and email to let me know my investments were going down rapidly. He made a recommendation to switch out of gold and silver to platinum so I thought about it and agreed to do it. So far, good call! Thanks!

My first experience to invest in metals. Gary was very helpful in his suggestions and warnings. Lear kept me informed during shipping. Now my expectations are to grow my investment in the next few years.

After reading some articles, I decided to start buying silver coins for my son twice a year. I can only make small purchases at a time, but the service I have received has been for that of a large investor. I appreciate professionalism and courtesy and have received the best from Lear. I will continue to make my purchases from Lear.

I had a pleasant experience with Mr. Aaron **, my purchasing agent. We conversed frequently about my investment concerns. I believe his guidance and direction helped me make the right purchase. Thanks, Michael.

Purchase of 2017 Grizzly Bear Silver Coins. I worked with Matt first, then Brian and then Eric. They were all very helpful and did a fabulous job for both my husband Dan and me. We are very happy with our purchases. I have referred your silver product to 2 friends.

In October 2009 I purchase $21000 in gold coins through Account Rep Robert **, I wanted gold as a hedge, I could not see coins as the way to go, however, Robert Assured me this was the best investment strategy for the future. Well here I am 9 years later and need to sell my gold coins... I am devastated, the highest offer from gold coin buyers was $3100 for exactly half of my great investment. My 401K has gone up an average 7.25% in this same period, a decline of 78%. Don't ask how I feel about losing this much value on gold I was SOLD on being the best investment. Do your homework. I am 75 years old and broken that I have reduced mine and my spouse invest in one sector... I will not stop telling others of this complete ruse.

Working with Lear Capital made purchasing our silver coins very easy. They made sure we were fully aware of the risks and type of silver to purchase. They kept in touch throughout the entire process. Very satisfied customer.

The value of my investment went down almost 35-40% the day after it was invested. (His commission? Really? Not even realistic.) I made a couple of calls to my adviser right after but never heard back from him. Guess he got my money and then moved on to another sucker.

I have been purchasing precious metals from Lear Capital from Calvin ** for a few years. Calvin has provided great service. My last experience however was the opposite of this service. I transferred $53,924.00 from an existing IRA to add to my precious metals IRA that I have been doing with Lear and Strata Trust. I got a call from Alex ** in Calvin’s absence saying that my transferred funds had arrived. Our conversation was around my wanting 47 – 1 ounce American Eagles. Alex said he can do “denominations” of ¼ ounce for the same deal with no premium and that I would buy at spot price of $1150.00. What we agreed to, (which was 47 ounces of Gold whether in 1 ounce or ¼ ounce coins) was not what was conveyed in the fast talking “confirmation” that got recorded. Rather I got charged $1928.57 per ounce and received only 28 ounces.

Very excellent information on quotes and excellent follow through on orders. Good information on helping in buying metals like silver and gold. Excellent information on bullion and proof metals. My rep Gary ** continued to help me make the right choices.

I have been working with Dean ** for some time. He has been very helpful in making my first purchase of precious metals for my IRA. I am really pleased with the results and with the assistance Dean provided.

I am very pleased with the attentiveness and professional conduct of all Lear representatives I have dealt with recently. Questions and concerns have been addressed to my satisfaction and I would recommend the firm to family and friends.

Jody is a great asset to Lear Capital. She was very professional, courteous, and knowledgeable. It was a pleasure to talk with her, and work with her in setting up my account. I look forward to a long history of business with Lear and Jody. I have and will recommend Lear to others.

My experience with the ordering and receiving process of our shipments of gold and silver was extraordinary! First of all Kelly ** was extremely patient with me as this was the first time I had purchased gold and silver. Kelly worked with me for several months before I felt comfortable with the process! When we finally decided to order, she was very helpful with describing the market and fluctuations. She carefully described how to safeguard and store the purchase. My only surprise was the weight and bulk of the shipment. I would give Kelly a superior rating on her service.

My experience w/ the account executive was very satisfactory. I am a novice to the process & was talked thru it at a level l could understand & make decisions on. The purchase amount/investment was significant to me. While l’m sure Todd deals in much larger dollar amounts on a regular basis, he took all the time required to make me feel confident in the process.

I ordered wanting to ship to a third party. Somehow the shipping instructions got confused and product was delivered at my address. Between fed-ex and LCI, product was re-routed and received correctly within 48 hrs.

Coins and 10 ounce bars were high quality. The 100 ounce bars were different sizes looking like the came from different mints and some of them had copper deposits on the surface. Not happy with the quality of the 100 ounce bars.

I was convinced that Silver coins were the way to go and wait 3-5 yrs. I immediately lost $120K on the initial investment when it was deposited in Strata. I was told that is because Strata can only go by the weight not the worth. One year later they are telling the coins are only worth their weight - nothing more. They want me to move to Platinum bullion. How many people have been ripped off this way? They are professionals at ripping people off. How they sleep at night I don't know. Karma will have its way.

I purchased numerous coins off of Lear Capital and each time I was not disappointed. From buying a coin to receiving it I was very happy with their service. I will continue to use them throughout my lifetime.

I have intended to purchase for some time but was unsure how to proceed. Checked online and decided on Lear Capital. The process was simple and straightforward and I received my shipment exactly as described and problem free.

I appreciate the patience Aaron has. He worked for weeks with me to help me make my decision. He answered all my questions as I have been looking at investing in metals for 5 years, but never felt I was talking to the right person. Aaron filled the bill.

I worked with two people in getting my 401k transferred into precious metals in my IRA. They were Derek and Erick. I thought they did a superb job. They did the calling with me to the administrator of my 401k and helped me get it transferred and shipping of documents was pretty quick. They answered my questions without making me feel pressured.

I was notified by my Customer Account Agent that he felt bad that the silver purchased previously had not recovered and that the best move was to transfer existing account into platinum that they felt was going to move in the near future. I lost $44,000 on the initial trade into silver as a result of nothing more than the purchase. Now my IRA has lost another $16,000 dollars due to purchasing the platinum. That was a 44 percent cost to purchase the silver and now another 31 percent to purchase the platinum. I have lost faith in this company due to failure by them to notify me of the large cost of nothing more than the purchase with little hope of recovery in the near future. IRA is now down $64,000 dollars due to their guidance and failure to communicate upfront cost which are excessive... I am not a happy camper.

Jody ** is truly a professional who cares for her clients. I have never felt like she was in a hurry when explaining gold and silver as an investment. Her assistant, Hemi, is very helpful and pleasant. They make a great team.

I received my purchase very timely. Cal was very helpful and knowledgeable about what I wanted to do. The entire experience was very professional. Thank you for the updates and I hope to continue with you and see a good profit margin in the future.

60 Canadian snowy owl silver coins. I was led [byTV ads} to believe I would get more complimentary coins than I actually received. Then told by Joe that he would take care of this discrepancy, but did not. I later was told that my purchase was not large enough to qualify for that promotion. Your TV ads are not adequately explained. Other than that it was a good transaction.

Your managers are first rate saleman that know the buttons to push to get you where they want your to go. They stress they are not your financial planner yet led me at my option based on a combination of your advertising and the agent they lead you down the trail they want you to follow. To the novice like me they took my $90,000. mutual funds and reduced my investment in gold down to $21,000. The Silver Falcon was a bust from the beginning and I predict it will remain so yet that is the one being "pushed". Never again!

As a first time coin buyer I was impressed with the patient and informed manner in which I was treated. Mr. Aaron ** straight away recognized my lack of knowledge in regard to the silver market and particularly silver coins, created an understandable platform of knowledge, and anticipating my every question painted a clear picture of this business.

I am a first time buyer. Sam ** and Bill ** were fantastic to help educate me. They were not pushy. Answered my questions no matter how trivial it may have seemed to them and then me. The shipment of the silver was easy and trouble free. Enough that I made another purchase.

Peace silver dollars and Snowy Owl one and a half once silver. Thanks to Danny ** and Lear Capital for the opportunity of owning a great product such as silver coins. Beautiful coins and a great investment.

I have used Lear Capital several times to order small quantities of 1oz. American Gold Eagles online. I have been extremely pleased with the ease of the transaction and their communication and processing of the orders. I will continue using them and I can recommend them. Also, their prices have always been lower than other online stores.

Let me start out with the service I received from the great men at Lear Capital. GREAT SERVICED. GREAT TEAM. GREAT SERVICE. The coins are so shiny and elegant and larger than I expected. So thank you for your help.

Everything went smoothly. Set up the account and purchased the silver with no problem. Mike has been very helpful. I have recommended purchasing silver from you to my daughter and granddaughter as well.

I made a mistake on this transaction but was not allowed to cancel after I realized it. I made a decision too quickly and learned a valuable lesson to think things through thoroughly before making a commitment.

Evasive information not honest transaction as I paid way over spot. Also I had to pay 1200 to have a delivery. I feel that I was taken advantage of even though in the beginning I was treated nicely. At the end I was allowed Four minutes to speak. I still do not know what I paid for each coin and how much the commission was.

Most all of the coins were in good shape. Order was received in good time. Count was good. Service was very good. Lear Capital price was in line with market price. When I want more coins I will contact Lear Capital. Thank you.

Mostly a good experience purchasing silver over the phone through Dana **. Although I felt he was a little too rushed and aggressive as well as occasionally impatient, we were able to accomplish the buy/sell.

What can I say? I only had only the most pleasant experience talking to Derek **, Senior Account Representative for Lear Capital. When I received the call, it was intended for someone else at my apartment but he wasn't ready to take the call so I took it. Now, normally, I wouldn't give the time or opportunity for a marketing call, but this was different. I had recently come into some money my dad left me after he passed away and so I decided to hear Derek out. He had the most pleasant voice, extremely professional and knowledgeable. He wasn't pushy at all. He always returned my phone calls and answered every question I had with quick follow through. He was amazing. I would have liked to have met him in person.

I like working with Lear Capital since you can order directly from their website without talking to a customer service representative. Of course the account managers are always helpful, it is just nice that it is not necessary to talk to anyone before making a purchase.

Lev and his team were very helpful in the whole process of the IRA transfer and actually getting me set up in the silver purchase. The whole team was very much on point kept me up to date with the progress until the task was complete. I never felt pressured but the attention to detail and time was great. Thanks to these people.

I contacted Lear Capital in December 2016 to purchase some gold bullion. I talked with Andrew ** initially and told him what I wanted. He referred me to Dana **. I told Dana I wanted to purchase $55,176 worth of gold bullion. He did everything to pressure me from buying the gold. He told me the numismatic silver had the best value. I still wanted to purchase gold and Dana would not accept my request. Dana continued to push the silver and I finally gave in and purchased 1200 Polar Bear and Cub, 1.5-ounce silver coins for $45.98 each. The next day I analyzed the market prices for silver and called Dana telling him I wanted to change my order to gold. He told me these coins were rare, had a numismatic valve, and that commanded a higher price.

I was a newcomer in buying precious metals and researched many companies before buying. There were a very few that might have been cheaper to buy from, but those companies were not highly rated. Lear Capital is highly reputable, explained in detail which type of coins might have the best returns, and were patient with me. They worked with me to get the best possible deal. My account rep, Denise **, went above and beyond the call of duty in working with me. Kudos to her. They deserve the 5 stars.

Michael ** provide a much needed education and was very helpful in getting me started! My initial purchase was easy and everything from purchase to receiving was explained thoroughly and there were no problems! Will buy again soon.

Not told how much my purchase was over going rate. Salesmen was very respectful and informative about my interest in investment, although full disclosure about price and their profit was not revealed. I feel I might have done better elsewhere.

We are extremely pleased with the opportunity to share our review thru the ConsumerAffairs platform, of our recent investment opportunities consummated with Lear Capital(The Precious Metals Leader). The transaction was clearly and thoroughly explained and a definitive tone of professional dedication to our needs as well as all questions answered in a clear and confidence building manor-from Aaron **, Senior Account Representative to Katya **, Sales Director, and all support staff members, earns our recommendation to our complete circle of Family and Friends.

Since the very beginning of my conversation with Lear Capital, everything has been simple and exactly as we discussed. My Account Executive was informative and very responsive to my wishes. Once actually into the process, everything went just as indicated, with absolutely no hitches. I definitely plan on continuing my association with Lear Capital to ensure my future is on solid ground.

Jody is a real professional and provided me with detailed information to all my questions. From start to finish it was a stress free transaction. Everyone at Lear Capital is customer oriented and professional. Thank you!

First time order of IRA silver - My first time experience was totally disappointing. Two salespersons I dealt with were more interested in selling the silver pieces with the highest mark-up (which were absolutely outrageous).. No more dealings with Lear for me!!!

I was extremely pleased with my sales person. He wanted to give me the best that he could do. I only go to him because of his honesty. I recommend him to everybody that I know. His name is Cal.

Lev ** did a great job with my order. He explained everything to me in a very professional way so that I could understand what I was doing. He kept up with the progress of my order so that I knew exactly when it would arrive. It all made me feel very confident in Lear Capital.

The coin was exactly what was shown online. Delivery was not easy, for I live in a key entry apartment building. I had to convince FedEx to drop the coin package at one of their stores. It took 3 days to pick up my coin, for I am disabled and getting around is difficult. I suggest having my apartment manager sign for it by using UPS the next time I order from your organization. I understand the security and safeguarding of the valuable coin. I will likely do business with Lear in the future despite the delivery difficulties.

Everything that I was expecting and hoped for worked out. Calvin ** took care of everything and answered all of my questions. I was very happy with the prompt service and there were no delays when receiving my coins.

My account representative was forthcoming and first rate in his dealings with me. His interpersonal skills and knowledge of the market is exceptional. He sees the big picture and is aware of possible market conditions that may be coming in the near future. My account manager that expedited the actual transfer of funds was spot on and a pleasure to do business with. Warmest regards to all in sunny California!!!

Greatly appreciated the time spent by Sam ** and Charles **, explaining the ins and outs of precious metals purchase and ownership. I look forward to doing business with Lear Capital on future investment in precious metals.

I purchased a lot of gold and silver in special Royal Canadian Mint coins made just for Lear (they said). Called Polar Bears several years ago in 2015 from Lear based on all of the hype at the time from many reputable sources that the market was on the verge of a crash (again) and that gold is so undervalued and the price manipulated to keep it way down from what it should be considering the mass overprinting of dollars by the Fed which is true, and pundits were saying gold would go through the roof within a year as the markets crashed.

The procedure in seeking information, obtaining instructions for proceeding, implementing the process was thoroughly explained and flawlessly and expeditiously completed. The only downside was after examining the formal sales agreement and finding it very negative in tone regarding trusting the advices of a sales representative. The sales agent was understanding and helpful in restoring faith in the transaction.

Updated on 2/22/2021: We bought Silver Coins a few years ago, Dimitri ** was our agent. He has been awesome to work with. Whenever we have needed anything, he is always available to visit with us. My husband passed away on Thanksgiving day, I needed to cash in some of the silver;, he has made the transaction so smooth. The check was made out to Larry AND me, bank wouldn't deposit because it had to be made out to Larry AND/OR me.. Dimitri is handling things on that end to get me a new check made out correctly. I recommend him very highly.

I am a private individual who was helped greatly by my account rep, Derek **. He explained the transaction very clearly which could have been complicated and was very fair. I am not a new client but he was able to get approval to treat me as one for this transaction which resulted in me being able to take advantage of a sales promotion which enable me to receive 43 additional $0.5 half dollar 90% silver coins. I would certainly recommend him to my friends in the future.

Easy IRA transition to self directed with precious metals. Alex supplied all the necessary paperwork even filling out information for the highly ranked STRATA Trust Co. which holds my precious metal purchase according to IRS rules. Alex explained clearly all the questions I had including how to sell or transfer my holdings. Yes, I would recommend Lear Capital.

We are very displeased with Lear Capital. We were misled with many things by them. We let them know up front that we did not know much about gold and silver. We were looking to protect our retirement savings, only then to be taken advantage of. Lear charged us well over 30% of our retirement upfront without properly explaining the fees and value of what they said we should buy. When we tried to cancel, our agent, Chris ** lied to us and led us to believe that the price of gold and silver had started gaining some of our money back. We found out that was in fact a lie. The gold and silver market had gone down and we had lost still more, approximately 40%, of our retirement because there was no special value to the gold and silver they sold us. We feel Lear Capital is a very bad company to do business with.

Approximately one and a half years ago I gave them $30,000.00 for silver. I was tapped but honestly don't remember them giving me any numbers regarding commission payments. I've made mistakes in my life but this was the most drastic and more than likely the most irreparable. I've never bought metal and was totally talked into it and they knew exactly what they were doing. I am a senior and it was my fault for believing anything this company has to offer. With the price of silver basically the same as it was when I bought it. I will never ever regain what I gave them along with shipping and handling and commission. Beware to any new customers. You will be hoodwinked! I'm sure you can look up my order number. I don't have it handy!

100% pleased with the way my transactions were handled. The verbal 'questionnaire' was very helpful, laying out the terms and conditions of my purchases, exactly. The speed of the transactions was also appreciated, taking advantage of advantageous pricing. My contact, Raad **, was very personable and professional.

I am not a wealthy investor and have meager knowledge of how best to provide security for ourselves. Peter has always helped me to obtain silver in the amount I could afford. This time he was especially helpful and I have another order pending.

Bill and everyone else at Lear did an excellent job taking care of my first order. I had talked to Bill before I ordered, concerning a larger investment in gold and silver that I was considering. Some things happened causing me to reduce my first order until a land investment closed. Bill still treated me with respect and kindness, even while I wait to make a larger purchase. I will recommend Lear to my friends.

I just watched a commercial about investing in silver through Lear Capital, called the phone number and the operator was rude as hell. I told him that I was interested in purchasing silver, and he wanted to know my initial investment. I told him I was looking to start off somewhere between $500 to $ 1,000, and he told me that the phone line is only for people who have millions of dollars or looking to invest tens of thousands of dollars at a time. Needless to say, I will never purchase a single piece of any precious mineral from Lear Capital. They don't know my finances, and while I do have the funds to invest $10,000 and silver, it doesn't mean that I'm going to do so just because he wants to belittle me.

I'm always very pleased with Lear Capital. They are really a good group of folks to work with. They will look for great deals, and won't ever pressure you to buy something you don't think you need. My most recent purchase was very convenient. Being a repeat customer comes with a few advantages, I recommend it. I enjoy collecting gold and silver and use it as an small pool of my overall investment strategy as well as peace of mind if the time ever comes that I need to trade the coins in for other items of value. Overall all the coins I've order are very beautiful and have great luster.

Cal was very helpful. Took his time. Answer all my silly question. Made my transaction go very smooth and I felt relieved. Look forward to doing business with Cal again very soon. Thank you again for your patience and answers.

My most recent precious metal coin purchase was the best one I have ever done. I had a great interface with Dana there at Lear, and I felt very comfortable with the purchase. I feel that Dana was extremely knowledgeable as well as informative and professional with me. I feel that I got a good deal, too. I will definitely plan to purchase again from Lear - thanks to Dana.

Your personnel are very good in providing the type of service expected for the industry you are in. You have dedicated and responsible personnel (Derek) and I am very appreciative for the effort he made on my behalf.

I have already recommended a friend (Brett **). I believe he has already made a purchase. I am very satisfied with the process at Lear. No sales pressure, No hassle. I buy silver every time I get a bonus, raise or extra windfall of any kind.