
JM Bullion Reviews
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About JM Bullion
JM Bullion is a retailer of gold and precious metal products, offering a wide variety of options for both investors and collectors. Founded in 2011, the company sells coins and bars made from gold, silver, platinum and palladium. Orders over $199 ship free through the U.S. Postal Service, UPS, FedEx or armored car. The company also offers precious metals IRAs with custodianship provided by New Direction Trust Company.
Visit www.jmbullion.com- No order minimums for most payment methods
- Do-it-yourself buyback program
- Higher cost for using PayPal or card
- Minimum $1,000 buyback
JM Bullion Reviews
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Reviewed Dec. 14, 2024
Always on time and accurate. In 5 years of purchasing, not one problem! Also, I always compare pricing. JMB is offering deals that can’t be beat by other bullion dealers most of the time. If you are just starting to stack, look no further! JM will also buy back your metals. Most of us sell occasionally. JMB makes it safe, fair, and easy.
Reviewed Dec. 14, 2024
I have had very good experiences with JM Bullion! I have made many purchases, their product is what they say it is. They keep me informed on shipments and delivery. They are straightforward, they keep me informed their products about once a week and that is much better than being bombarded several times a day like some companies do.
Reviewed Dec. 14, 2024
I am quite happy that I chose JM Bullion for my physical silver investment partner. I am starting small but will be growing! The process is very straightforward and easy to do! JM is in my budget! Given these strange times, having physical silver is a great comfort to me. The ability to pick different faces is quite the hoot!
Reviewed Dec. 14, 2024
This took longer than I would have liked. I saved money on price of purchase, but spent more on expedited shipping, but it took much longer than I would have liked. The funds left my account fast. But the lag time between when I got the merch and when my money was parted from me was too long.
Hello Mark,
Thank you for taking the time to provide your feedback. We hold all check and ACH/echeck payments for up to 5 business days after the funds arrive to ensure the security of your account and prevent fraudulent activities. If you prefer a faster processing time for payment, you may opt for bank wire payment, which allows you to enjoy a discounted price while maintaining the same clearing time as credit/debit card orders.
Additionally, expedited shipping begins once the parcel departs our facility.
Warm regards,
JM Bullion
Reviewed Dec. 14, 2024
I've never had a problem with ordering or shipping. I got what I ordered and discreetly. It was very easy to look up what you wanted and to see what you were getting. I really liked JM Bullion. Great company. The pricing stays the same when shipping no matter when it ships.
Reviewed Dec. 14, 2024
I purchased 1 oz silver bars and smaller rounds. There is a nice selection of silver. I had some problems figuring out how to delete items from the cart. Took some time to get it right. Delivery was prompt and problem-free. I would use this company again.
Reviewed Dec. 14, 2024
Ten bullion coins came on schedule. It was as expected. Well packed, packaged as to not attract attention. Gold PAMP as bar minted & shipped. Same type discreet packaging. Shipped as soon as minted with notification. I try to keep orders under certain amounts, to prevent state from taxing my own income.
Reviewed Dec. 14, 2024
Everything on the JM side of things okay. Postal service (disservice) was an experience that Rod ** couldn't make up. Fourteen damned days of tracking from Las Vegas and my package went everywhere but my home, until yesterday! Picture, if you will, in my tracking. See it arrive at Alexandria, La. only to get kicked 30 miles away to Marksville, the Shreveport, then here. Guess where Pineville is from Alexandria? Across the river! JM Bullion should drop the postal service. In future I'll only use FedEx.
Hello Walter,
Thank you for providing your feedback. We are sorry to hear of your recent shipping experiences. A member from our customer support team will be reaching out shortly to discuss a resolution with you. We apologize for any inconveniences this may have caused.
Warm regards,JM Bullion
Reviewed Dec. 14, 2024
JM Bullion has always given me the best price when I sell my gold or silver to them. It’s so much faster and easier than other websites. I just wish they had a trade or in-store credit option, but other than that, they are amazing. And other than their buyback option, they always keep a great stock of some hard to find coins.
Reviewed Dec. 14, 2024
No matter what you order, it’s always the highest quality and always exciting to open up your package when it gets to you! I’ve ordered Cull Eagles that came in BU condition many times. I ordered Cull Eagles one time and got an PCGS slabbed MS70 2016 30yr anniversary American Eagle. JM is the best!
Reviewed Dec. 14, 2024
I admit that I was a bit hesitant when I decided to purchase a specific, ungraded US Silver Eagle from JM Bullion. However, the price was good so I went ahead. I am glad I did, as the whole experience was great! I ended up getting exactly what I was looking for, quickly shipped, and for a great price. Based on my experience with them, I would buy from JM Bullion again and would recommend them to others.
Reviewed Dec. 14, 2024
What's better than quick and easy? How about profitable! 10/10, would recommend to a friend! Between GOLD and SILVER, you can't lose. But you can't win if you don't play. I buy small, grams of gold at a time, some silver, I'm not afraid of buying copper either. I tell family if they want to buy my daughter something, buy her future. Get precious metals.
Reviewed Dec. 14, 2024
When JM Bullion mailed my $657 Silver Buy from YOU, the PKG was returned to you? ANY UPDATE? YOU must have received it by now...I have not heard from you. LAST REP said I should have had an EMAIL on my MISSING LOST ORDER. Recently "bumped back"/Refused & the POSTAL CLERKS said that they had RETURNED my JMB Silver Pkg. AND THAT I'D BE HEARING FROM YOU... What is the STATUS of my Missing Pkg???
or **
Hello Dan,
Thank you for taking the time to leave feedback. It appears you are working with one of our claims representative to resolve this case. Should you need more information please don't hesitate to contact us at 1-800-276-6508.
Warm regards,
JM Bullion
Reviewed Dec. 14, 2024
I ordered a New 10 ounce bar of silver for a gift for my grandchild. It come with deep black spots on the front and back, so clearly not new. I contacted customer service and sent pictures as requested. Outcome was they said the deep black spots did not affect the value (?) and I could return it or get a $30 credit. If it was really New and ordered and paid extra for, and not used, how would it have deep black tarnish spots on it? Very questionable.
Hello Barbara,
Thank you for taking the time to provide your feedback. We sincerely apologize for any inconvenience you may have experienced with your recent purchase. It's important to note that we purchase the majority of our products directly from reputable mints and distributors. Upon receipt at our facility, we employ state-of-the-art equipment to verify the authenticity of the products and conduct thorough inspections to ensure their quality. It's important to understand that minor imperfections may occur as a result of the rigorous minting process, but these imperfections do not diminish the value of the metals.
Warm regards,
JM Bullion
Reviewed Dec. 14, 2024
The quality of the coins is excellent and just as described. The prices are reasonable, and orders are shipped securely and quickly. Their MintSealed American Silver Eagles are nicely packaged and a nice alternative to individual bullion coins stored in capsules. It's always a pleasure doing business with this seller. I recommend this seller and will definitely buy from them again.
Reviewed Dec. 14, 2024
Always a great experience with JM Bullion. Fantastic selections of precious metals, bars, coins, and other collectibles. In our household, we chose JM Bullion to be our number one gold and silver exchange. We also enjoy purchasing other rare metals found on their website. Our grandchildren really love getting blocks or bars of rare Earth metals. We will continue to shop with JM Bullion to further build and diversify our portfolio.
Reviewed Dec. 14, 2024
My order was correct, in perfect condition, and quick. I was easily able to track the package from start to finish through the info provided in the email. The silver bar was a birthday present for my daughter and she was thrilled. It was something she definitely didn’t expect. Thanks JMB!
Reviewed Dec. 14, 2024
I have ordered many products from them. Both the silver and gold. Everything I have received has been top quality with 0 issues. Their tracking always lets me know exactly where my package is. And when it's been delivered. I would highly recommend purchasing from them. I just received 11 more ounces of silver today..
Reviewed Dec. 14, 2024
I purchase regularly and just received a couple more 1oz gold coins with another last month. I’ve been purchasing from them for yrs & always great. One purchase post covid never arrived and not confirmed arriving by post service nor signed received but never got a refund for not getting the gold coin even after surfacing the issue several times and proving not received. Still bitter about it.
Hi Mario,
Thank you for dedicating the time to provide a review. We regret to learn about your past purchasing experience. We have implemented significant revisions to our shipping and insurance policy to enhance the customer experience. We sincerely apologize for any inconvenience caused and appreciate your ongoing support of our business!
Warm regards,
JM Bullion
Reviewed Dec. 14, 2024
My first month as a silver stacker started with JM Bullion, they did not disappoint, in fact the best experience so far (apart from Costco). Little high premium but you get the best service, speed, quality and ease of doing business among other online retailers. Areas of improvement: 1. Little more competitive pricing (If Costco can do it, you can too.) 2. E check through Plaid suddenly stopped service for some banks 3. Little more faster shipping (Somehow adopt a technology which do not make us wait for 5 days for an echeck. 3. Changes in spot price is not reflecting for some coins. Overall: Excellent and I would continue to buy and recommend JM bullion in a heartbeat.
Reviewed Dec. 14, 2024
I have made 4 orders so far and I will say 4 of many more, fair pricing, large number of choices of styles and weights brings me back. Everything I have bought was beautifully minted. Easy buying experience and prompt shipping make them the first place I look when planning a purchase.
Reviewed Dec. 14, 2024
I've ordered a couple of times, and have not had any issues with either ordering or the items being ordered. They are top quality silver, as that is all that I've ever ordered. I will always continue to order and purchase from your company. Thank you very much for your products.
Reviewed Dec. 14, 2024
Purchased a silver bar. All went well until I tried to buy another one. This time they wanted a password. I didn't use a password last time. Wanted to shop as a guest - wouldn't let me. JM Bullion is where I like to buy my precious metals. Tried to rest password: Never got email. Ugh. Guess I'll have to shop elsewhere.
Reviewed Dec. 14, 2024
Robert **
Reviewed Dec. 14, 2024
Placed my first order a few weeks ago and was quite pleased with both the selection and speed of delivery. I've considered other gold/silver platforms, but opted for JM Bullion because of their lower minimums and credit card payments. With these two features, I can budget for regular purchases at an affordable price. Looking forward to a long and mutually beneficial relationship with JM Bullion.
Reviewed Dec. 14, 2024
I always trust to get the best prices from JM Bullion as well as the most unique and desirable pieces. I’ve been buying from them for years and have never been dissatisfied. I especially appreciate the continuing rotation of discounted sales and the communication of when they apply. Thank you for the team at JM Bullion for your excellent professionalism.
Reviewed Dec. 14, 2024
My last order was shipped on 12-6-24 and as of 12-13-24 9pm, I have not received it. It was shipped thru the United States Postal service which has the worst record of any shipping company in the country. I do not understand why such a valuable item would be shipped by the US post office. It has been sitting at one location for more than 24 hours according to the tracking information with no update. I know it is the holiday season but the US post office sucks all the other months too. To make matters worse, there is no answer at the 800 # to even inquire about it. Going forward, please switch to United Parcel Service. I have never had one single problem with them. Thank you!
Hello Randy,
Thank you for bringing this to our attention. We apologize for your recent purchase experience. A member from our customer support team will be contacting you to collect more details to assist promptly.
Warm regards,
JM Bullion.
Reviewed Dec. 14, 2024
Everything went well, had what I wanted and everything was as expected and quick shipping. I've been ordering coins for a few years and this is a typical interaction. Nothing unexpected or different from all other past orders, quick and easy and quality products. The fact you also have 0 Hedge coins is a bonus.
Reviewed Dec. 14, 2024
I have completed two orders with JM Bullion.com in total, The first of orders that I placed was an order of the starter silver coin pack. Both transactions were identical. The offer was fair, and the delivery was very expedient with free delivery, and every item delivered was exactly as presented for purchase in the sales pictures and descriptions.
Reviewed Dec. 14, 2024
Easy Website, Flawless Transactions, Quick Delivery... Always! I have made numerous purchases, and have always received top quality products, packaged perfectly. JM Bullion is the first place I go, when I am in need of a gift or just adding to my silver or gold currency. Perfect Every Purchase. ^
Reviewed Dec. 14, 2024
From my last purchase, the Safety & Shipping was "Great". The pricing however due to the rise of Silver in JM is a little steep at around $7 over spot average per piece. Granted, I am not a "Full Stacker" looking for a quick turn around but a novice who will end up bequeathing it to my Grand Children when I will be feeding the worms.
Hello Wallace,
Thank you for taking the time to review us. We are constantly looking at our premiums to make sure that they are affordable for our customers. Margins in precious metals is very little, so there is only so much we can do. We do however, strive to have the best premiums in comparison with other bullion dealers, and we are almost always the cheapest.
Warm regards,
JM Bullion
Reviewed Dec. 14, 2024
I started buying from JM Bullion over two years ago. Every order has been perfect. You can trust them implicitly. Their selections are amazing. They have certain gold pieces not found at other dealers. I love foreign gold and their selection is terrific. The customer service over the phone is great. I recommend them seriously.
Reviewed Dec. 14, 2024
Placing orders are extremely easy and my orders are always on time, secure and exactly as I have ordered. I will definitely use again and I will highly recommend JM Bullion over anyone else. I always receive my order expedited delivery and I receive within 3 days via Fed/Ex. I have never had issues to date.
Reviewed Dec. 14, 2024
Hello JM Bullion I want to take this time to say all of my orders for 2024 have been received quickly, packaged very securely and priced reasonably. I can't remember having any quality issues with any of my coins that I received from you. Thank you. Here's to 2025 and doing business with JM Bullion. Keep up the good work. Next year I believe Trump will give us 4yrs to stack 👍
Reviewed Dec. 14, 2024
I was very pleased with the the box of goodie’s! I would recommend this for anyone who wants a little of everything. I received a PCGS graded 70 on the Sheldon Numeric Scale. I also received a silver certificate, which I’m very happy with because I’ve never would have bought one.
Reviewed Dec. 14, 2024
I have found the website very easy to navigate, especially for a non tech savvy senior. The process of purchasing is very easy and products arrive quickly. The prices are competitive and they have a wide variety of products. I have purchased a couple of times to put away for children and their future. Hopefully they will appreciate it when they finally get it gifted to them.
Reviewed Dec. 14, 2024
JM Bullion giving us the best deals. They got us in the pre-sales for the privy Star Walking Liberty 1st 50,000 MS 69. Really grateful for that. Thanks for giving us the heads up and for making us feel like we're first in line. God Bless You. God bless America. 🙏
Reviewed Dec. 14, 2024
These coins are very, very nice. They are made at the JM Bullion mint and are .999 fine! The price was very good as well. Also shipping was very quick! I will be back for more attractively priced items with low premiums in the future. Thanks for the great service and delivering great value for the retail consumer
Reviewed Dec. 14, 2024
Every time I place an order it works out exactly like I expected. When I needed support one time I got it. Right price, right product description, right support, right descriptions, right delivery info, everything is right Every time. I have been a customer for over two years and have placed many orders in that time.
Reviewed Dec. 14, 2024
You have a good selection to choose from and it's easy to place an order. Your delivery is quick, unlike some sites, and packaging is robust without letting anyone know the contents. I will continue to purchase from you. Continue to show your sales as those are a good incentive to search your site for the best deals.
Reviewed Dec. 14, 2024
Great buying experience, shipped in a timely manner with tracking. Only negative is if you use a credit card the price goes up. I did not feel comfortable sending a check which is their cheapest alternative, so I used my card. Overall a good buying decision and I will buy again from JM Bullion.
Reviewed Dec. 14, 2024
I recently got in to investing in precious metals. I was exploring online merchants and came across JM Bullion. I was able to take advantage of an offer for first time buyers to get some silver rounds at spot. I was a little apprehensive as this was my first time buying any precious metals online. I am very pleased with how the entire order went from start to finish. I received email updates after my order that kept me up to date on my order and shipping. I really appreciated the transparency of events after I placed my order. I received shipping confirmation and was able to follow my order as it was shipped to me. I will have no concerns placing future orders. Thank you for a great customer experience.
Reviewed Dec. 13, 2024
Every year I give my grandsons silver dollars for Christmas and give myself one, too. I have used JM Bullion for several years. I can always trust the quality of their products, fair pricing, and fast delivery. They have always reliable even with a small time customer like me. I will continue to do business with them.
Reviewed Dec. 13, 2024
Web site was very informative and easy to shop. I was amazed by all of the precious metal options. Fast delivery of my silver and very fair prices. Have already recommended to multiple family members and friends. Will definitely be a repeat customer and recommend to anyone looking to purchase gold or silver.
Reviewed Dec. 13, 2024
I ordered and received several silver dollars. Everything is always exactly what I ordered and so appreciate their prompt and easy shipping and delivery. I buy these as gifts for family members that are hard to buy for and they couldn’t be more thrilled!! Been doing this for over ten years and the recipients are always more than happy and it’s so easy for me. The perfect Gift!!
Reviewed Dec. 13, 2024
I have no idea how many orders I have placed but each time it is what the title says. Nothing to learn or download. Just easy ordering as if they were a store in my own hometown. Very transparent on what they are charging over spot as well as what they are charging if you use a credit card, bitcoin, etc. I will always use JM. No need to look around for another dealer.
Reviewed Dec. 13, 2024
I went to their site looking at different precious metals and they sent me an offer for for 10 oz and I bought it; very nice coins that came in a hard case and a nice bag. Made a great gift and my wife loves it. Thanks for sending the offer. I will be looking for more in the future.
Reviewed Dec. 13, 2024
Their website is just magnificent at all the options of metals available. I have purchased from JM Bullion and ordering simply is easy and delivery is fast. Your product comes protected, clean, mint condition, just what I expect. I receive emails with special sales, limited supply editions, or upcoming coins or bars which I watch for. I'm happy to be their customer and will be into the future. Keep up the good work. Gary **
Reviewed Dec. 13, 2024
I've ordered from all the big online dealers several times and JM Bullion is still the best, hands down! Great prices, fast shipping, and excellent communication! Their process is always reliable and secure. Plus every Monday they have great new sales! One of the most professional companies I have ever dealt with.
Reviewed Dec. 13, 2024
Excellent service and shipping. The selection is top-notch. I would definitely recommend the site and I do recommend the site to friends and family. They always wonder where I get such unique gifts until I tell them JM Bullion has the best selections and competitive prices on all your gold silver and other precious metals for stacking, gifting, saving or fun.
Reviewed Dec. 13, 2024
Great way to find great gifts with both a personal touch and an investment for the future. Feel secure about the deliveries and only use this vendor for coin purchases. Have successfully shopped for Christmas, Birthday, Wedding, and Graduation gifts. Hoping to start buying a coin or two a month to make gift giving easier, like my own personal Christmas club.
Reviewed Dec. 13, 2024
Just a quick shout out to the good folks at JM Bullion, I was a first time buyer and a bit unsure of the process. JM was actually recommended to me by a professional in the mining industry and I have to admit, they did Not disappoint. All of my questions were answered, there was no pressure to modify my purchase, everything shipped just as quoted and even the follow up service query was polite and informative. I will definitely use them again in the future.
Reviewed Dec. 13, 2024
Placed order on Dec 6 using ACH money, came out of my account on the 10, finally shipping today Dec 13. First order was with credit card and order shipped the day it was ordered. There should be a better way than a five day hold. Seems you are pushing clients to use card so you can collect extra fees
Hello Albert,
Thank you for taking the time to provide your feedback. We hold all check and ACH/echeck payments for up to 5 business days after the funds arrive to ensure the security of your account and prevent fraudulent activities. If you prefer a faster processing time for shipping, you may opt for bank wire payment, which allows you to enjoy a discounted price while maintaining the same clearing time as credit/debit card orders.
Warm regards,
JM Bullion
Reviewed Dec. 13, 2024
Impressive order turn around time. Easy online order process. Many different payment options. Products purchased were exactly as shown on the website and of High quality. The cool thing is the masking of the sent from address for security. Thank you for being a reputable firm. I will purchase from you again.
Reviewed Dec. 13, 2024
I was looking for a way too invest some money. Gold and silver are perfect commodities. Awesome customer service and very professional. I would and have recommended them to family and friends. Easy and trustworthy. It’s a nice feeling holding your gold. Going to be a long time customer. Safe and secure. Awesome website
Reviewed Dec. 13, 2024
Yes I was referred by a friend. I love my investment and building my portfolio of silver first, I told my sister about it and she just received her’s. 10 silver eagles. This is where we will continue to order, and it’s 999. Fine. Thank you. I will be ordering more soon!!
Reviewed Dec. 13, 2024
The coin depicted the fight between obi wan and Anakin Skywalker and is a Christmas gift for my son who is a huge Star Wars fan. The service was great and shipping was fast. Highly recommend this JM Bullion for your precious metal needs. They carry a fine selection and their prices are reasonable.
Reviewed Dec. 13, 2024
I think that shipping should take less time. It should not take week or more to receive a order. Especially with the value of the orders. The orders of gold and silver should be take on more than 2 to 3 business days. Other than that I am happy with what I have order so far.
Reviewed Dec. 13, 2024
Bought a couple silver rounds at a good price and shipped quick. Unfortunately , the USPS took their time delivering my package as usual. The VF+ Morgan dollar I bought was in good condition and could be rated higher. The prospector round I bought was very nice and will fit in my collection with my other prospector rounds.
Reviewed Dec. 13, 2024
Over the years, JM Bullion has been my go-to dealer for the majority of my bullion needs. Great coins at fair prices. Never had any issues with product quality. Thanks for your great service and wide selection of coins. I look forward to doing business with your company in future years.
Reviewed Dec. 13, 2024
I have been buying from JM Bullion for 8 - 10 years and have had absolutely no problems. Not a big buyer but try to get several pieces a year and JM Bullion has always been helpful. Will continue to buy from them. Use some of the silver coins and bars for Christmas gifts and Birthday gifts and always a big hit. Thank you JM Bullion.
Reviewed Nov. 14, 2024
Placed an order -- chose e-Checking, waiting 4-days for 'PLAID' to send verification deposit. Received & followed instruction using 3-letter code after the '#'. Bank Acct CONFIRMED. WAITED days for my order to update after PLAID cleared. JM Bullion CANCELLED my order WITHOUT any Communication to why! Still as of today - NO COMMUNICATION to why. NO NOTIFICATION that it was being CANCELLED. NO REASON to why it was CANCELLED. The ONLY reason I became aware - Logging on to view progress of my order. Money in my account is NOT an issue. Contacted Bank in advance to ensure Security approval, so that was not an issue.
Hello,
Thank you for taking the time to provide your feedback. We sincerely apologize for your recent purchase experience and will be reaching out to you within 24 hours to discuss a resolution.
Warm regards,JM Bullion

Reviewed Oct. 28, 2024
I recently attempted to make my first gold purchase with JM Bullion, ordering a 2024 1 oz American Gold Buffalo Tube (20 Coins, BU), and had an account executive assigned to me, Ricky **. Unfortunately, my experience was incredibly frustrating and disappointing. After placing my order, I was informed that it was flagged as "high risk" for several reasons:
2. I chose ACH for the payment, and only later learned that they prefer wire transfers as ACH is apparently harder for them to verify, despite ACH being offered as a payment option.
3. I was told that the amount was large for a first-time purchase. If the amount was an issue, it would have been helpful for JM Bullion to limit first-time orders or request verification upfront.
I reached out twice for clarification, indirectly confirming that JM Bullion had questions about my identity. However, instead of giving me an opportunity to confirm my information or adjust the order, my purchase was outright canceled without any warning by Desjanee. I’m disappointed not only because I was genuinely looking forward to securing my investment in gold but also because this cancellation wasted valuable time. If JM Bullion required further verification, they could have warned me or directly requested the information rather than canceling the order without notice. I would have gladly provided any needed proof of identity if asked, but JM Bullion’s process failed to provide a reasonable solution. Overall, I’m left feeling that JM Bullion lacks transparency in their process and could greatly improve by:
- Informing customers of high-risk factors in advance,- Ensuring ACH is a valid payment option, or else removing it from the site,
- Limiting large first-time orders if they’re deemed too risky,
- And, most importantly, giving customers a chance to provide verification before canceling an order.
This experience has left me incredibly disappointed, and I would advise others to be cautious if they choose to order from JM Bullion.
Hello Bache,
Thank you for taking the time to provide your feedback. We sincerely apologize for your recent purchase experience and will be reaching out to you within 24 hours to discuss a resolution.
Warm regards,JM Bullion
Reviewed Sept. 20, 2024
Metals reasonably priced and you get what you truly purchased. Shipping is usually on time as well. Look for their text and emails about current items on sale. I would recommend you look at various sites to make sure the pricing is right.
Reviewed Sept. 19, 2024
I have been getting my Zombucks from you both silver rounds and colorized rounds for some time now and just can’t get enough of them. I have a small coin booth at an antique mall where I sell coins and my customers cannot get enough of the Zombucks. I sell them cheaper than EBay and don’t make much on them but my customers love them and it keeps them happy.
Reviewed Sept. 16, 2024
Great service, easy ordering, good prices and fast shipping!! Will buy from JM Bullion again!! When another gold and silver supplier Blacklisted me and would no longer sell to me because of THEIR mistake… I just shook it off and found JMB. Thank you!! I especially like the SALE section. They have some good products and good prices listed there.
Reviewed Sept. 16, 2024
Orders are processed immediately and arrive quick! Customer Service is very friendly and helpful. I Love JM Bullion and you will too! I would recommend them to everyone!
Reviewed Sept. 16, 2024
Love the app, always fast and accurate when I order products. Only thing I didn’t like was trying to add more products to an existing order that wasn’t shipped out yet. I seen a few new products that were not available when I originally placed the order but I called and was told there was nothing they could do. So I ended up paying two different shipping charges. The two different orders showed up on the same day!
Reviewed Sept. 16, 2024
Excellent product options, customer service, and shipping. JM has some offerings that you can't find with other companies. Plus, they are often in stock when out of stock elsewhere. Have been doing business with JM for years now and really appreciate the company. They were recommended to me by a close friend and I would definitely recommend them to others.
Reviewed Sept. 16, 2024
I understand the signature requirement, however this is often difficult for working folks. I tried to have the package held at the Fedex location, but they informed me that the shipper indicated that was not an option. Why is this not an option? For workers this may be the easiest way for delivery. Please advise.
Reviewed Sept. 16, 2024
I've been wanting to buy silver in small quantities each month (for many years) and finally started researching precious metal companies to purchase a few silver coins each month. I first tried the companies that are advertised the most (in magazines, etc.) but they weren't interested. I finally found and called JM Bullion and they were very helpful in setting up an automatic buying scheme each month. Thank-you JM Bullion.
Reviewed Sept. 16, 2024
I have ordered twice and both times I received my order quickly and packaged discreetly and safely. I receive adequate announcement of any sales they have and I am able to choose from a nice selection with no minimum which is important to us as we can’t afford a lot at one time. The coins are beautiful and I plan to look for other good deals.
Reviewed Sept. 15, 2024
This is my 3rd mystery box. Very fair value on everything. Happy with the Amount of gold and silver.... However I do wish they tracked gains and losses for you on past purchases. Highly recommended. Only place I buy bulk orders from. Trusted enough to enjoy the mystery box. Fingers crossed they send more gold this time around.
Reviewed Sept. 15, 2024
I feel as though your website has very good prices, your delivery was prompt and easy, and you have awesome customer service. The website was truly easy to navigate and use. I was even surprised at the packaging that the items were kept clean and damage free. The app is even easy to navigate as well.
Reviewed Sept. 15, 2024
When it comes to buying metals it can be tricky because you don't want to get scammed. I honestly will not shop anywhere else. They have good options and prices. I will be coming back in the future. Plus they have a great app that is basically flawless. They have fast shipping and a bunch of different ways to pay.
Reviewed Sept. 15, 2024
I have been a customer for many years and I have been very satisfied with the company. I don't have to worry about buying counterfeit coins and the prices are pretty good. Delivery sometimes takes awhile but I have never had a non shipment. Selling to JM is easy also and they give you mostly fair prices.
Reviewed Sept. 15, 2024
My go to Bullion dealer. Fast shipper. Get my coins within a week. Great Prices on their coins also.. I like the weekly specials they have. They update the Gold/Silver prices by the minute. I am on their site daily if for nothing else then watching the gold/silver movements. Most reliable Bullion dealer that I have used to date.
Reviewed Sept. 15, 2024
I received all my purchases in a timely manner with no hassles at a low-fair prices, I recommended you to my daughter, she bought some & I bought wheat pennies, copper coins, copper billet, silver billets, silver coins & 1/10 oz. gold & liking your services best, thank you JM Bullion, God bless & speed.
Reviewed Sept. 15, 2024
Everything is fine. Numismatic condition is not a concern. I just purchase for the silver value. I don't buy and sell. I just acquire an amount occasionally to save.... just in case. Possibly they could process their automated clearing house payments and ship a bit more quickly but it is not a big problem.
Reviewed Sept. 15, 2024
Have bought many times and will continue to - recently had a small order ($210) that was essentially lifted by a postal worker unfortunately- went through the claims process and due diligence with JM Bullion, the reps and correspondence were excellent, and the order was replaced! Thanks JM - I've recently noticed that you guys have the best selection on the things I like!
Reviewed Sept. 15, 2024
I have no complaints with website or timely service, and receiving products…. What I do have an issue with is JM bullion charging sales tax on US currency which I believe is a crime. Charging city sales tax on silver or gold rounds would be OK but not United States minted currency.
Hello Jack,
We are sorry to hear that we did not meet your expectations. We are required by law to collect sales tax in certain states, cities, counties or boroughs. The sales tax you pay is dictated by your state. We apologize for any inconvenience this caused and thank you for your business.
Kind regards,JM Bullion
Reviewed Sept. 15, 2024
I started ordering from JM Bullion since around 2016 and I have never had a problem with any delivery, which is great!!! They always come in the same amount of time as expected. This is short and sweet because they have always been consistent. Thanks JM Bullion. It's been a pleasure dealing with your company.
Reviewed Sept. 15, 2024
Each order has been easy to complete. The items are exquisite. No less than perfect. I am and will continue to be repeat customer. JM does not ever disappoint. You get exactly what they say you will get and you will still experience a breath taking moment. At the time of opening my order, it seemed as though the piece was custom made for me. I believe other customers will be able to relate. Thank you JM.
Reviewed Sept. 15, 2024
I have ordered from JM Bullion multiple times over the the last several years and have not one single complaint. All of my orders have been processed quickly, shipped securely and arrived quickly. All of the products were exactly as stated. JM Bullion is an excellent company and I am looking forward to a life long relationship with them.
Reviewed Sept. 15, 2024
So far I'm happy with y'all and I trust y'all and will recommend y'all to my friends. I am trying to get a future with y'all and hopefully trade some silver in for gold. Thank y'all for being here for my family and friends my sister and I are partners in purchasing silver bars and actually My sister is the one that gotta me interested in buying silver.
Reviewed Sept. 15, 2024
While buying it was nice, but continuing to think if there was an economic collapse,,, people are not going to want to trade or accept gold or silver, they are going to want food or water. So I will be slowing my purchases of precious metals. If the society continues as normal and then maybe I will continue to buy some of the metals.
Reviewed Sept. 14, 2024
I buy $200 worth of silver every 2 to 4 weeks spreading out the cost average. JM bullion has great customer service. On time delivery. Excellent spot, pricing and up-to-date market value. I have recommended and will continue to recommend to friends and family. The one time I had to use the customer service line. It was quick and easy and the information they gave me was accurate and the service representative was friendly and outgoing.
Reviewed Sept. 14, 2024
The USPS is terrible. It took weeks extra and disappeared completely as the package was diverted to Puerto Rico. And, you offered to do nothing except send it to your claims department. It finally arrived and created much angst. If you depend on the USPS and they look bad then you look bad.
Hello Ronald,
Thank you for taking the time to provide us with feedback. We sincerely apologize for the delivery issues you experienced with your most recent order. Please be informed that we offer a range of shipping options and carriers that may better accommodate your needs.
Kind regards,JM Bullion
Reviewed Sept. 14, 2024
I've placed around twelve orders for silver with only one item being sent in error. After a small investment of my time and assistance from the Returns Department/Customer Service Team, JM Bullion made everything right. That's why I continue to place my silver orders with confidence. In fact, I'm going to order Halloween themed coins as soon as I finish this review.
Reviewed Sept. 14, 2024
I am no longer going to purchase from JM Bullion. I was not satisfied with the response I got when my package was not delivered to my residence. In this case the mail carrier scanned it as delivered but it was not delivered to my residence. The auto buy program was very convenient but I don’t feel secure about future deliveries. I will be deleting my account.
Hello,
We appreciate your time in providing us with a review and apologize for any inconvenience caused by the delivery issues you have encountered. In order to offer the best assistance, we will initiate direct contact with you to address this matter.
Kind regards,JM Bullion
Reviewed Sept. 14, 2024
Daniel **
You have my number and I bet this review won't be publicly posted.
Hello,
Thank you for taking the time to provide your review. We apologize for not meeting your expectations with your most recent order. A member of our customer care team will contact you directly to discuss this matter further.
Kind regards,JM Bullion
Reviewed Sept. 14, 2024
Either with my precious metal IRA, or my personal collection, JM Bullion is super easy to work with and I've been really impressed with the selection, fast and secure shipping, and pricing. Any time questions or anything arise I get fast responses and quick resolution. I would definitely recommend JM Bullion to anyone.
Reviewed Sept. 14, 2024
I've been trying to diversify my investments and looked into silver two years ago. Upon investigating who was out there that provided exceptional quality of service, one name kept coming up, that was JM Bullion. Over the last two years your team not only had a wide variety to choose from, but the sales and service were top notch. Thank you for making this new transition for me and my family very easy, and for the above and beyond service.
Reviewed Sept. 14, 2024
I recently purchased 20 Olympic silver rounds. JM Bullion was fast in expediting my order. This is probably my fifth or sixth order I have placed with JM and I have always received fast service even though they are not large purchases. My only issue is with shipping, but that's not JM Bullion's fault. Look forward to doing business with them in the future.
Reviewed Sept. 14, 2024
Site is easy to navigate and deliveries are done in a timely manner. Good sales offered from time to time. Am kept up to date as to when my package will arrive. I like the way that the items available are displayed making it very easy to see all the products. A very professional company from all I have seen.
Reviewed Sept. 14, 2024
Delivery, after a sensible wait for verification of funds, is quick and sure. Packing is great, nothing is loose and all is wrapped in several layers of sound-deadening bubble wrap and plastic shipping envelopes. Very pleased with the selections of coins in the 'general' batch of "either or of various denominations".
Reviewed Sept. 14, 2024
I’ve ordered from JM Bullion at least a dozen times over the last few years. Every order has either met or exceeded my expectations. Shipping is always timely. Orders are always correct. Packaging is always done well, if not actually over done and every order has found me perfectly. Thanks for the great service.
Reviewed Sept. 14, 2024
These people are right on it. Very fast. Shipped sometimes the same day. No mistakes. That says a lot these days. Payments are secure. Received items as ordered. All packaging received in good condition. Information thru emails are helpful. Thanks for thinking about the military. Shows the character of this company.
Reviewed Sept. 14, 2024
Have ordered several times including Gold and Silver coin and bullion and the process from order to shipment is user friendly. The packaging of the products are the best I've seen and the prices are spot on. I highly recommend this site for your precious metal purchases. FIVE STAR IS DESERVED.
Reviewed Sept. 14, 2024
I was happy with the whole process of the order and how efficient it was. I was unhappy with the only thing I wasn't happy with was the shipping. It took a couple of weeks longer than I thought. I guess she'll only ship one time a month. But overall experience I'd rate probably at 8 out of 10 and it will be ordered again from you. Thank you.
Reviewed Sept. 14, 2024
I have no complaints with JM Bullion. The product always arrives in less than a week after ordered. The tracking is easy and accurate. Product is as described and illustrated. I had to call in about an order once and spoke with a representative who quickly solved the issue. Great company.
Reviewed Sept. 14, 2024
Great selections of silver bars and coins and at good prices. Orders arrive in a timely manner and are always well packaged to protect the contents. Emails are sent with sales and updates on products available for purchase - makes it very easy to know what is available and on sale on a weekly basis. Like purchasing silver bars and coins from Bullion. Very easy to work with on line. Purchases are done in a matter of seconds.
Reviewed Sept. 14, 2024
I never received gold purchase. Tracking showed it never left Las Vegas. Filed a claim and have been waiting over a month to receive refund. I’m still waiting. Very disappointed. I have ordered in the past from this company without any problems but after this experience I probably won’t be ordering again.
Hello,
Thank you for your business and for taking the time to leave us a review. We apologize for the delivery issue you are experiencing with your order. We understand that insurance claims are frustrating and may take some time. Our claims team is working diligently to get this matter resolved and will email you personalized updates to track their progress as we work towards your desired resolution.
Kind regards,JM Bullion
Reviewed Sept. 14, 2024
I have ordered for over eight months. Never been disappointed with service or quality of products. Fast and reliable delivery, always within a week. Never had to return any product, always as described and exceeded my expectations. I will continue to utilize J M Bullion for all my precious metals purchases. Very satisfied customer.
Reviewed Sept. 14, 2024
JM Bullion is clearly the leader in the precious metals industry. I am new to collecting gold and silver. I have found the process of selection and ordering to be easy. Their prices are more than fair and the product is shipped in a timely manner. I would highly recommend JM Bullion to anyone looking to buy precious metals.
Reviewed Sept. 14, 2024
Best prices. Great service. Discounted shipping on orders over $75 would be nice. How about a $100 a month club like some others offer. I checked one out but your prices are still better. But a club offer would be a good deal. Different silver or gold pieces every month.
Reviewed Sept. 14, 2024
I still have not received my coins. It's been almost a month. Filed a claim with USPS. Filed a claim with JM Bullion with no results. I have spent almost $3000 on this order. This is my first gold coin ever to purchase and it's been nothing but a headache... I'm hoping to have this resolved ASAP or either have my money returned.
Hello,
Thank you for your business and for taking the time to leave us a review. We apologize for the delivery issue you are experiencing with your order. We understand that insurance claims are frustrating and may take some time. Our claims team is working diligently to get this matter resolved and will email you personalized updates to track their progress as we work towards a resolution.
Kind regards,JM Bullion
Reviewed Sept. 14, 2024
I am new to silver stacking and found that the JM Bullion web site and app were very user friendly and helpful. My orders that I have now since place all come in a timely manner with no complications. I will be placing more orders in the near future. Feel more secure when orders arrive in a manner that doesn’t draw attention to what it might be or where it is from. Thanks for the help getting started.
Reviewed Sept. 14, 2024
Bought some gold US Liberty coins from JM Bullion. Coins were in good shape, but hastily wrapped in a cheap plastic wrap that falls apart. Could do a better job here with how they are wrapped...Not what I was expect here. Spend the 50 cents to put in hard plastic please.
Hello,
Thank you for leaving feedback! We sincerely apologize for this experience. Please note, this is a matter that we do not take lightly as quality is essential. We will be reaching out to you directly to resolve this matter.
Kind regards,JM Bullion
Reviewed Sept. 14, 2024
I have been a customer prior times and have never felt so mistrusted due to a credit freeze. I placed on my credit accounts because of the national hacking incident. I was told if I wanted to do business with Max I would have to wire my money on small purchases which I try to do every month. I do not have time to go to my bank and do this. Charge more for credit cards, which is reasonable, but then you tell me the credit cards cannot be used, a policy on your end does not mean my credit is not good. I have an 850 credit score or thereabouts. Do not have the time to wire money for small purchases monthly. Someone needs to revisit that policy before I take the Internet and share everything. Thank you.
Hello,
Thank you for taking the time to provide a review. We sincerely apologize for any inconvenience caused by our inability to fulfill your most recent orders. Rest assured, we will contact you directly to address this issue.
Kind regards,JM Bullion
Reviewed Sept. 14, 2024
I have been very happy with the service. I have always gotten my delivery on time. I appreciate that you strive for excellence. As a consumer I am impressed. I also refer you to many people that I hope have become new customers of yours.
Reviewed Sept. 14, 2024
Started buying silver and was worried about the delivery but it comes discreetly and on time and the service is just all around good. I highly recommend anyone interested in buying gold and silver to purchase from here. The quality of the silver is great and I look forward to buying more on a regular basis.
Reviewed Sept. 14, 2024
I have been buying silver from JM Bullion for a long time, I have never been disappointed in the products or service. I order and usually get my shipment within a few days via USPS. I have never had to send anything back or even question a shipment. Thanks for the great service.
Reviewed Sept. 14, 2024
We loved working with JM Bullion. The purchase process is easy, and the delivery time is always quick as well as discrete, which is extremely important to us in the crazy times we live in. Their products we have purchased are beautiful, and give us the security we desire. We have, and would recommend JM Bullion again.
Reviewed Sept. 14, 2024
I got into this so that I could invest in my grandkid’s future. I started small and I now have two safes jammed packed and I’m looking at buying another one. The whole time I’ve been investing, JM Bullion has been there, giving me great offers and always available for advice when needed. There are other sites out there, but this one it at the top of the list. Love their phone app too.
Reviewed Sept. 14, 2024
Simple to order and quick, reliable shipping. Very competitive prices. Very responsive to issues when I called. My go to for precious metal purchases. Emails keep you well informed on specials and trending prices. I highly recommend JM for all your needs in the metals market. They also have novelty item for gifts as well.
Reviewed Sept. 14, 2024
I was a bit apprehensive to order precious metals online, to be honest. JM Bullion absolutely put my anxiety at ease. They made the entire process super easy and comprehensive. Their website is well put together and easy to navigate, even for a technologically challenged dinosaur such as myself. My order shipped within a day and was at my door very quickly. I believe it was 3 days or less. It came very well (and discreetly) packaged. And I received update emails every step, much to the relief of my initial apprehension. I researched several sites and they have the best prices I've found. Will certainly do continued business in the future. Thanks JM, keep up the great work, and the well run business practices!!
Reviewed Sept. 14, 2024
I received my order in a timely manner, everything was as advertised, if I decided to make a major investment I would consider this company for sure. Thanks for your honesty. I would also recommend this company to friends and family looking forward to the future, and learning more about new opportunities in future investments.
Reviewed Sept. 14, 2024
Brought Gold Coins, always authentic and as described. Only company I buy from, great service and fast shipments. Will buy items from them in the future. A large variety of coins to invest in. I personally prefer U. S. Pre 1933 $20.00 Gold coins. A great investment. Always a pleasure doing business with.
Reviewed Sept. 14, 2024
Upon the recommendation of a family member I began buying silver from JM Bullion. I started off with rounds, bought a couple of the Donald Trump rounds, then bought a couple of the thin blue line flags. All orders were shipped quickly and the buying process was a breeze. My orders were as advertised and I’m very pleased.
Reviewed Sept. 14, 2024
Overall I am satisfied with the quality of merchandise, secure site and response time from JM Bullion. From my experience, JM Bullion needs to improve on is the "back in stock" notifications. I have submitted email request for back in stock items and not once have I receive any email notifications. Thank you,
Reviewed Sept. 14, 2024
JM is world class! If you want a great product with fast delivery go JM Bullion. They are consistently exceeding expectations! If you ever have any questions or problems JM Bullion’s service will remedy issues immediately. The product ships nearly immediately once you get your confirmation number. I have never had any other precious metals dealer ship as fast!
Reviewed Sept. 14, 2024
Super easy to make a purchase and the shipment was fast. Used PayPal for the payment. A few days later, I found a small rain wet package left in the weeds on the road side of my front yard fence, next to the driveway. No call, no signature and not even left in a plastic bag to keep it dry on a rainy day in Texas.
Reviewed Sept. 14, 2024
Simple to find the item(s) I wanted to purchase. The web page the item is on, tells me what I need to know. Checkout is a simple process. Delivery is timely and arrived in a secure box. The items arrived great condition. I also enjoy receiving their emails and enjoy their ads on Facebook.
Reviewed Sept. 14, 2024
I bought few golds and silvers from them off and on since 2020. But the recent purchased of 1 oz of Maple Leaf gold, I waited for more than 2 weeks and called them multiple times, they end up not shipping my order and had a hard time cancelling my order. Finally they did. I don’t know if I want to buy from them again.
Hello,
Thank you for your business and for taking the time to leave us a review. We understand that insurance claims are frustrating and may have taken longer than desired for resolution. We apologize for any inconveniences this may have caused and thank you for your extreme patience while we were able to resolve this for you.
Kind regards,JM Bullion
Reviewed Sept. 14, 2024
I have ordered from JM Bullion several times and am always pleased with the service and product. My order always arrives promptly and well packaged. I especially love the Goldbacks and how nicely they come. There are several places online to order coins, etc. but I always come back to JM Bullion every time. I highly recommend them!
Reviewed Sept. 14, 2024
This company is really exceptional. Fed Ex was late delivering a coin to us, it was a gift for our nephew and we had to get on a plane the next day for an event so we were not home, so the coin was sent back to JM Bullion. I called and explained the situation and the customer service rep was exceptional in listening, explaining my options and next steps and then calling me back to let me know that coin was on its way back to me. Coin arrived and we could not be happier with the resolution.
Reviewed Sept. 14, 2024
I placed my order on 8/23. It’s been 3 weeks and no product. FedEx lost the package and JM Bullion will not act. I was informed that the insurance claim must come from JM Bullion. My phone call did little to sway JM Bullion to do the right thing. I just want my $ back for a product I never received.
Hello,
We appreciate your time in providing us with a review and apologize for any inconvenience caused by the delivery issues you have encountered. In order to offer the best assistance, we will initiate direct contact with you to address this matter.
Kind regards,JM Bullion
Reviewed Sept. 14, 2024
The coins are really nice. Excellent transaction. Everything went smoothly. You guys have a huge selection to choose from. The shipping was fast. I plan to order more coins in the future. I have a question, These 2 coins slightly rattle inside their capsules. I assume that's not a problem?
Reviewed Sept. 14, 2024
Good company to deal with. Straightforward about details on pricing and what you will get. Website is easy to navigate. Have been ordering from JM and have always been pleased. Order comes very fast! Have recommended JM to other people who are interested in starting to collect silver and gold and they have ordered and been happy also.
Reviewed Sept. 14, 2024
I received the coins exactly as described and in a very quick shipment time. From previous vendors I have had problems with taxes being wrong from an alternative vendor, this company does it correctly. When taxes are paid wrong (
Reviewed Sept. 14, 2024
It’s easy to spend your money here. I wish there were no charges for using a credit card. Also if a product is on sale a veteran gets no discount!! The employees are very knowledgeable and helpful. They really know about their product. If we want to sale our gold or silver, what is the process? What is our price based on?.
Reviewed Sept. 14, 2024
When I placed my order, it was delivered very fast. I receive the order about 2 to 3 days after it was placed. I used the 12.99 express shipping option for extra security, which I was very impressed with. I will be ordering from JM Bullion in the near future.
Reviewed Sept. 14, 2024
I have been buying for a little time now and have never had a problem with an order. Shipping is always fast, and the orders are always correct. The Silver coins and Rounds are great and a great addition to my silver collection. JM Bullion has the best collection of rounds and Coins I've seen on the Internet. Keep up the good work. You've got my business.
Reviewed Sept. 14, 2024
I ordered some silver ounce Legos for Christmas gifts for my boys and they were not what expected. When I said something about the quality of them and how they were shipped JMB responded back with these words. "The logo's are supposed to look distressed. You can return or keep and we will give you a $30 credit for future orders. And it actually expires in 3 months if you want to use it." I'd rather have the money.
Hello,
Thank you for providing feedback on your recent experience. We will arrange for a member of our Customer Care team to contact you in order to explore more appropriate resolution options. Thank you for your business!
Kinds regards,JM Bullion
Reviewed Sept. 14, 2024
I have always received excellent care from this company. You receive quality items in a timely manner. I never have had a problem with an order. Always receive as promised, well packed and receiving exactly what was promised. I will continue to order my silver from This company!
Reviewed Sept. 14, 2024
I would appreciate any incentive available, as I have submitted many many orders with your company, it would feel good to know you appreciate my business so a couple of rounds would make me feel appreciated and be more inclined to continue your products, also convince my family members to use your site.
Reviewed Sept. 14, 2024
Nice, accurate, get what is posted. Have had more than one order come and all of them were timely without bother. Even pre sale came when promised. Beyond that the ability to tag items for either future purchases or for price alerts. Packages come in ultra wrapping to safeguard the items whether in flips tubes or otherwise.
Reviewed Sept. 14, 2024
Wanted to buy some physical gold and silver and I couldn’t be happier with our order. Quick shipping and a great selection to choose from. I was a little worried at first about buying online, but I am more than happy with my experience. I’ll definitely be buying on here again.
Reviewed Sept. 14, 2024
JM Bullion always has the best selection of many different kinds of coins. Their customer service is top notch and their pricing is always very fair. I have purchased from them for several years and recommend them to everyone. They always have the newest coins to come on the market and a lot of coins I don't see anywhere else.
Reviewed Sept. 14, 2024
Overall I must admit that to this point I have not a single complaint, not with packaging, Shipping or Customer Service. If I had to bring something to the foreground I would complain about the price difference in contrast to the method of payment. I consider this to be a growing problem and something I will keep an eye on.
Reviewed Sept. 14, 2024
Beautiful products and great service. I've ordered many products from JM Bullion and am pleased with all. The Shark Week commemorative shark and all the silver bullets are great pieces. The turn around time is exceptional from time of order to receipt of the products. Definitely recommend JM Bullion to friends.
Reviewed Sept. 14, 2024
I love this coin. It is simply amazing for a 5 oz. coin and I sure would recommend you to my friends in the future. I will be ordering a few more of them myself. I think I will be buying some gold coins from you guys. You guys are so reliable people to do business with.
Reviewed Sept. 14, 2024
The last 4 orders I tried to place with JM Bullion have been cancelled because I am now required to pay by bank wire instead of using a debot card. Bank wire is not an option for me as I am currently deployed to the Middle East. This lack of flexibility has caused me to miss out on items that were on sale at the time and has caused me to look at other precious metal dealers who will accept debit card.
Hello,
Thank you for taking the time to provide a review. We sincerely apologize for any inconvenience caused by our inability to fulfill your most recent orders. Rest assured, we will contact you directly to address this issue.
Kind regards,JM Bullion
Reviewed Sept. 13, 2024
Excellent customer service relations, this company cares. They emailed my purchase after failed delivery attempt to an old address and reached out to me first to do so without asking them! Will purchase from them again.
Reviewed Sept. 13, 2024
It’s a great feeling when I get home and see the new coins I got. I get about 6 coins a month right now and when I can afford it I’ll get more. Great quality and good value every time. The only place I buy silver. Love the sales you have.
Reviewed Sept. 13, 2024
Easy to order. Came exactly as described. Shipping didn't take too long. Would order again as soon as I have the funds. Will be recommending to friends and family. Seems like a no brainer for investing and retirement funds. Would like to see more silver at spot pricing. Also looking into older coins. I like the old Morgans.
Reviewed Sept. 13, 2024
Good Response and tracking. Like you lower prices for the newer American Eagle Coins. The only Negative I can think of is the packaging in how the coins are sent. It is like they were just thrown together and stuffed. This would not prevent me from purchasing additional Silver Eagle from your Company.
Reviewed Sept. 13, 2024
I wasn’t sure who to get gold and silver from and heard about scams but after researching I decided to order from JM Bullion. It was fast and I got what I ordered and I have ordered from them several times. I have also told my family so they know they can trust them. I would order from them again and again.
Reviewed Sept. 13, 2024
I have ordered from JM Bullion many times over the years and never had a problem. Great service. They always get the coins to me quickly and are high quality. The website is very easy to use. I have been very pleased and do not have any plans to ever use any other company for purchasing my coins.
Reviewed Sept. 13, 2024
I have been ordering from JM Bullion for years now. I am always happy with my purchase and some of their coins are so much fun. Super high quality and unique coins keep me coming back! I have never been disappointed! Thank you so much for a great selection and great sales.
Reviewed Sept. 13, 2024
I absolutely love each and every item that I have purchased from JM Bullion. Really can't say enough from start to finish. Each of my orders have been completed in a timely manner and then the follow up after I received my items to make sure that I was satisfied. Probably some of the best customer service that I have had in years. So thank you for your superior products and the thought afterwards.
Reviewed Sept. 13, 2024
Easy to order. Easy to deal with. App and website are very easy to navigate. I have not sold back but they seem to offer the highest price. Customer service is unmatched. JM usually seems to have to best prices and options on how to pay for items. Very easy. Love working with them.
Reviewed Sept. 13, 2024
Excellent customer service. Fast and secure delivery. Beautiful metal. Good prices and secure delivery. Always on time and excellent tracking. The website is very easy to order and the description and details of the metal is fabulous. I really recommend JM Bullion. I contacted different websites to compare prices. They really call me back. However I prefer JM Bullion.
Reviewed Sept. 13, 2024
I ordered a 10 ounce Royal Coronation silver bar. The top left corner of the bar is dented, how that happens I don’t know. The shipping box and packaging were not damaged. That tells me the bar was sent damaged from the warehouse. I will not be purchasing anything else from this company and neither will the members of my rare metals collecting group.
Hello,
Thank you for taking the time to leave us a review and we apologize for the quality issues you had with your most recent order. Upon review, it appears we have set up a return to resolve this matter.
Kind regards,JM Bullion
Reviewed Sept. 13, 2024
Easy ordering and good product! Free shipping was offered over $199. I was surprised to see such a good price. The silver I ordered was just as described on the website which was easy to navigate and the packaging was discreet, Very good product and experience will continue to order again soon,
Reviewed Sept. 13, 2024
Beautiful and exactly as expected. Delivery was also quick and they came in plastic tubes to ensure their safety. Price was fair and have gained value already. We plan to purchase from them again in the future.
Reviewed Sept. 13, 2024
Takes too long to ship. Price after all the fees and shipping is higher than competitors selling the same product. Additional fees for payment method, plus shipping & product was over the spot. Would not use this service again or recommend. Please check alternate websites before using this service, unless they have a design or mint that’s unavailable elsewhere.
Hello,
Thank you for taking time to leave us a review and we apologize on the failed expectations. We will be reaching out to you regarding this experience.
Kind regards,JM Bullion
Reviewed Sept. 13, 2024
I liked JM Bullion because of the variety of items that they have. It’s been about 4 years I buy from JM B. It’s still taking more than a week until I receive the item. The premiums are being too expensive even with debit card purchase, with credit card it’s even 100$ more. I always buy the new items 'cause I want them to be new and clean, my last month’s purchase unfortunately looked like a second hand bullion, with many scratches on it!!
Hello,
Thank you for taking the time to leave us a review and we apologize that the quality on your recently received order did not meet your expectations. We will reach out to resolve this matter! Additionally, all ACH/eCheck/Check payments are held for 3-5 business days after receipt of payment.Thank you for your business!
Kind regards,JM Bullion
Reviewed Sept. 13, 2024
App is easy to navigate with plenty to choose from. I've actually introduced the app to my daughter and other family members. We all use the app and when we see each other we always get to show off our newest addition to our collections. My new favorite are the Zombucks. Something different and fun.
Reviewed Sept. 13, 2024
Reasonable prices. Nice selection of products. Excellent customer service. Would recommend JM Bullion to all my friends and family. My aunt was buying from another dealer until I told her about JM Bullion. She loves it. She will never go back to the other dealer. Will be my dealer always.
Reviewed Sept. 13, 2024
Good and fast shipping. Very nice products. They have a bigger variety to choose from. I have never ever had an issue with service or quality so I'm not sure how they would handle an issue if there was one. I'm assume with their first-class service they would do all the right things
Reviewed Sept. 13, 2024
The last 2 shipments have been a real waste of my time. Fed Ex keeps sending texts that it will be delivered on a certain day between certain hours! Since I have to sign for it, I can't leave the house. Twice now it did not even get there the day it was promised and first shipment was 2 days later, second time one day later! So I Wasted 2 whole days waiting on the delivery and they kept moving up the times! FED EX is a total joke! Would strongly suggest you find a more reliable shipper!
Hello,
Thank you for your feedback. Upon review, it appears that your orders have been successfully delivered within the 1-3 days timeframe as quoted for the selected shipping method. We will contact you to discuss alternative shipping options that may better suit your needs. We appreciate your business!
Kind regards,JM Bullion
Reviewed Sept. 13, 2024
Everything I have ever recieved from this company has been nothing short of exceptional. I will say there was slight hesitation at first buying bullion online, however after purchasing and then selling, I know the products to be true, accurate and as stated. This is a great, legitimate business in whom I plan to do much more business with.
Reviewed Sept. 13, 2024
JM Bullion gets it right, on time and at the best price every time! I have been purchasing from JM Bullion for years. There is never a problem or a mistake on the order. The process is easy and the prices are very competitive with all of the other online brokers. Their inventory is second to none. JM Bullion provides great customer services and peace of mind.
Reviewed Sept. 13, 2024
This website was rec recommended to me by my mom‘s broker. I am purchasing different coins and silver memorabilia for my wife for a Christmas present. The reason why I am purchasing these things is due top and better what I bought her last year. I got her some cast Cast-iron skillets. Two top that I figured what would be better but gold and silver coins, and memorabilia. Plus, and added an extra bonus to our portfolio. My first purchase was a breeze. The items I ordered came in the mail, and I was totally satisfied with the experience and will be using this website and purchasing a whole lot more.
Reviewed Sept. 13, 2024
I’ve been a member on the JM Bullion for more than 1.5 years now and I have found that the website is always up and snappy during surfing and shopping. As for products, I have bought a number of different items from bullion bars to collector coins. In all purchases I have been pleased.
Reviewed Sept. 13, 2024
This is my 3 order this year. Always great selection and prices. I always get what I order and fast delivery. I have never had a problem with ordering or delivery. I also like that when something is out of stock that you let me select send notice when back in stock. I will order all my silver and gold from you.
Reviewed Sept. 13, 2024
JM Bullion has never failed to delight. Good website, good pricing, fast delivery. Been using them for years and have come to expect excellence. I do enjoy also their emails about the market and the price of gold and silver, Helps to stay informed :- ) Thank you JM Bullion
Reviewed Sept. 13, 2024
I decided I wanted to buy several small packs of breakable silver pieces if needed for future use. Your company was prompt, reliable, offered silver at a fair market value. I also like the way it was packaged-with care and respect. I may order more in the near future! Thank you!
Reviewed Sept. 13, 2024
I have made several purchases from JM Bullion, and each one of them has been better than the one before and the prices are always the lowest in the market. I will continue to buy from JM Bullion. I've shopped around and no one can match the quality or the price. A great and safe investment.
Reviewed Sept. 13, 2024
I've been collecting various examples of bullion over the past year or so which has mostly included copper rounds and a copper bar. I saw this copper cube and just had to buy it. I've purchased from JM Bullion before and have gotten fair prices and fast shipping. I'll be visiting their site again.
Reviewed Sept. 13, 2024
I have been a long time customer. The service was always good, but the last order was different from the rest, My last order came so quickly I could not believe it. But I thank you and hope this is the new way you do business. It's always been a pleasure doing business with your company
Reviewed Sept. 13, 2024
I have used JM Bullion for over 4 years now and I cannot think of anything negative to say about them. I left Kitco when they ran out of inventory during one of my buying sprees. JM Bullion is clear about inventory levels and prompt with their deliveries. Excellent company to deal with.
Reviewed Sept. 13, 2024
I have been a customer for a long time. Never disappointed with quality or meeting the description. Only one loss of coins. Stolen from us mail. But you made good on it. Not as quickly as I would have liked. But made it right. I continue to order and will in the future.
Reviewed Sept. 13, 2024
Products at good prices. Transaction smooth with quick delivery. Products is as described and accurate fulfillment. I have completed multiple online orders without an issue. Setting up ACH was a breeze maximizing the best price. Downloaded the app and set up an account to track orders is very easy. I will continue to purchase from JM Bullion and highly recommend
Reviewed Sept. 13, 2024
Purchase went very smooth, ordering was easy, shipping was expedient, product arrived very well packaged and as described and it tested positive as pure silver per magnetic test. No complaints here. I would recommend JM Bullion to my friends and associates based on this transaction. Look forward to future purchases from JM Bullion.
Reviewed Sept. 13, 2024
I am seeking the best value consistent with good service and sound business practices. I have been aware of JM Bullion for many years, (Basically since Jim founded the company) but have done little purchasing for the last few years.. I am now beginning to increase my holdings slightly. I strive for concision and brevity, not wordiness.
Reviewed Sept. 13, 2024
I ordered a tube of Austrian z philharmonics, they came sealed as they were from the mint! They were all 2011. I didn’t have to pay anything for shipping, and delivery was fast. The price was excellent just slightly over spot! Definitely will buy again! I looked all around for a better price but couldn’t find any!
Reviewed Sept. 13, 2024
Ease of ordering on website, great response time, delivery, and notifications are timely. I’ve been ordering from JMB for a few years and the service and delivery has been consistently excellent. The website is easy to use and offers a great selection of product. I would recommend JM Bullion to any serious precious metals investor. Thanks!!
Reviewed Aug. 18, 2024
I bought 12 gold coins 999.9 pure gold on July 26, 2024 for 29,040.75, which included 12.99 for expedited shipping. I keep watching the website and my bank account. it showed funds debited from my bank and received by JM Bullion for amount above. 4 days later JM Bullion's website stated order canceled. I called the number on the website and talked to a women who identified herself as Sana **. She said she is the operational manager. I asked her why the order was canceled and she said after a internal review it was canceled and that is all she can tell me. I then asked for a refund. She said she would not refund my money and that I needed to go to my bank and file a claim. I did that. Now it's August 8 and still no refund. Unless my money is returned soon I will be looking to hire a lawyer to sue this company for the return of my money and all expenses incurred to do so. I would recommend to all consumers to not deal with this company.
Hello,
We are sorry to hear of this experience. We have been in contact with this customer and we successfully resolved this issue.
Kind regards,JM Bullion
Reviewed Aug. 7, 2024
Sold back a 10 oz bar of gold. Everything went exactly as explained. Process was simple and easy. I opted for a paper check as I didn’t want to give out my bank information and it arrived quickly. Great job JM Bullion!
Reviewed July 15, 2024
Do they sell ANYTHING that isn’t milk spotted or scratched to hell or dinged to death? Geeze!… I’ve ordered a couple thousand dollars in coins and rounds from them and out of about 60 pieces - even the stuff sold as “brilliant uncirculated” - I MAY have gotten one decent piece. They are either reselling or they open master cases and sort through to keep the best stuff. Won’t order again because I’m tired of getting the lowest quality pieces they have…
Hello,
We are sorry to hear that we did not meet your expectations. Customer satisfaction is something we take very seriously. A customer service representative will be in contact with you so we can make this experience better. We also recommend, moving forward, that you communicate either by phone or email any issues with your purchases so we can resolve your issue as soon as possible!
Kind regards,JM Bullion
Reviewed July 13, 2024
Needed to stock up on some silver bars and JM Bullion was recommended by a friend of mine. Pleasant and great website. Lots of choices for anyone looking for something special or specific. I will be ordering from them again soon. Everything I ordered was delivered. Highly recommend JM Bullion. Thanks JM Bullion.
Reviewed July 11, 2024
I have been skeptical about purchasing silver online, but I was extremely impressed with how easy it was to own silver for the first time. I also appreciate the variety of options available for both Silver and Gold. I not look forward to when I can move up and start purchasing gold.
Updated review: July 19, 2024
It took a little doing but JM Bullion made things right with a shipment the USPO had damaged and apparently lost. My confidence has been restored with the company, mostly my displeasure has to do with the Post Office for creating this mess
Original Review: July 10, 2024
I've been buying gold for many months from JM Bullion and have been happy and a repeat customer, unfortunately a small 3 one gram bar shipment was damaged and then lost or stolen at the post office and now they are giving me a run around about a refund or replacement, I've waited over 30 days and called and emailed numerous times and get the same answer, it's under investigation. Are they investigating me? Do they think I am in cahoots with the PO to rip them off? I've even bought gold 3 more times since this happened. I've lost all confidence in this company, not going to buy again from them, my advice is beware.
Hello,
Thank you for your review. We apologize for the issue you had your order. We show that your claim was approved and a replacement order was mailed out and received. We apologize for the inconvenience experienced. A representative will be in contact with you to see if there is anything else we can do to resolve your issue.
Kind regards,JM Bullion
Reviewed July 6, 2024
After a few years ordering from JM, I went to our local shop to buy something and won't be back. I have a better experience with JM, access to someone if I have a question, speedy shipping and delivery, and they always have something I like. Thank you, JM Bullion, for your quality and service!
Reviewed July 5, 2024
From my perspective, JM Bullion has always provided great service and adding Klarna as an option to extend the payment periods is a wonderful feature. Also, shipping is always prompt. I always look forward to shopping on the website for good values that JM Bullion continues to present to its clients. Thank you for the great bullion and coin opportunities and keep up the good work!
Reviewed July 3, 2024
Being a first time buyer, collector and investor in precious metals I wanted to make sure I started right. After checking out many other sites and learning a little about precious metals it became clear that some dealers and websites were scams and others were legitimate. JM Bullion is certainly one of the legitimate good ones! No fakes, no clad replicas. What you see is what you get and descriptions are accurate. Pricing is fair market value and fluctuates based on market selling prices, which is standard from shop to shop.
All in all pricing is on the lower side compared to others, lots of deals at spot or barely over. Keeping track of inventory, market rates, and signing up for emails helps you find deals, sales and specials. Buy on the dip! Lots of real selection in stock, many cool and unique collectors pieces, and a huge variety of high quality items. Only wish free shipping tier was lower, I'd actually buy more and more often it were. Shipping is secure, fast and discrete. A+ Seller.
Reviewed July 2, 2024
Great value, accurate, speedy, not a lot more you can ask for all the silver came well packed for protection and in a packet with inconspicuous shipping info to help keep it safe. I would definitely recommend and will likely make many future purchases from them.
Reviewed July 1, 2024
Order arrived a day earlier that initially indicated. Contents were well packaged and what was ordered. Recommended JM Bullion to a friend who has already purchased items from JM Bullion. Expect to make another purchase with a friend to save on shipping costs.
Reviewed July 1, 2024
I just recently started buying small amounts of silver and gold. So far I have been very pleased with the purchasing prices offered. I definitely recommend JM Bullion! I am new doing this but I have a lot of enthusiasm to continuing learning and understanding better the value of investing in precious metals.
Reviewed July 1, 2024
An order was placed for some silver and it was immediately noticed the wrong address was on the order. There was no page where the address could be confirmed in the process. It was immediately brought to JM attention, and the representative said nothing could be done even though nothing had been shipped. The order went to the wrong location and I never received the order. I will NEVER order from your thieving company again.
Reviewed July 1, 2024
I placed my order on the 31st of May and as of July 1st my order has not been delivered, and JM Bullion's response has been slow if not apathetic. The tracking number assigned to my order as of today STILL shows the parcel in somewhere in the Las Vegas USPS distribution system. And the only response I get is their "underwriter is investigating and we'll be in touch. And OH by the way it could take up to 30 days".
Hello,
Thank you for your business and for taking the time to leave us a review. We apologize for the delivery issue you experienced with your order. We understand that insurance claims are frustrating and may take some time. Upon review, your claim has been approved. A replacement order was mailed and delivered yesterday. We attempted to reach out to you by phone to follow up, but we were unable to get a hold of you. Please let us know if you have any issues or problems with your replacement order.
Kind regards,JM Bullion
Reviewed July 1, 2024
I am just getting into investing in precious metals and JM Bullion was my first choice. The site was easy to use and the process was smooth and simply. Delivery was on point and sooner than I expected. I will definitely be using JM Bullion a lot more in the future.
Reviewed July 1, 2024
I am grateful for the experience that JM gave me with my order. I really like the product and friendly efficient service. I will continue ordering from JM and recommend them to others. I am happy with everything overall. Thank You and keep up great work! Another great factor about JM is their application - it is awesome!
Reviewed June 30, 2024
With all the metal websites out there I have found JM bullion to be the smoothest. Website is very easy to navigate and make comparisons. I purchase small amounts of silver. I am definitely not a heavy hitter. However I plan to continue to purchase silver as I consider it to be on sale. Shipping is fantastic. I have always received my orders in a timely manner. The packaging is discreet which is very important not so much for postal thieves but my wife just thinks I'm getting more samples for the house. LOL. Price, service, quality, you get them all. Also I feel that there is a high level of trust.
Reviewed June 30, 2024
Ordered 500+ dollars worth and it never got delivered. It's not all on JM and they are looking into it. However that much money being shipped across the ground should well tracked and tabs kept on it. I would be happy to change my review if the problem gets rectified either my money back, more shipped, or better yet my original order shows up.
Hello,
Thank you for leaving us a review! We are sorry to hear of the delivery issues you had with this order. Upon review, it looks like your claim was resolved and refunded. We apologize for any inconvenience this issue caused.
Kind regards,JM Bullion
Reviewed June 30, 2024
I have been buy from you for years now and have had 0 issues. Product is always as advertised and shipping is always quick and free when I order $199 or more. Thank you. I tried another place once and it took over two weeks before I got my product.
Reviewed June 30, 2024
I do not know what to say about JMbullion, only that their service was great, fast and secure delivery to my key mailbox; the reason I bought from them, is their reputation of being the best in prices. I would definitely buy from them again and I highly recommend them!
JM Bullion Company Information
- Company Name:
- JM Bullion
- Year Founded:
- 2011
- Address:
- 11700 Preston Road, Ste. 660153
- City:
- Dallas
- State/Province:
- TX
- Postal Code:
- 75230
- Country:
- United States
- Website:
- www.jmbullion.com
