JM Bullion Reviews

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Edited by: Jana Lynch
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About JM Bullion

JM Bullion is a retailer of gold and precious metal products, offering a wide variety of options for both investors and collectors. Founded in 2011, the company sells coins and bars made from gold, silver, platinum and palladium. Orders over $199 ship free through the U.S. Postal Service, UPS, FedEx or armored car. The company also offers precious metals IRAs with custodianship provided by New Direction Trust Company.

Visit www.jmbullion.com
Pros
  • No order minimums for most payment methods
  • Do-it-yourself buyback program
Cons
  • Higher cost for using PayPal or card
  • Minimum $1,000 buyback

JM Bullion Reviews

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    How do I know I can trust these reviews about JM Bullion?
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    Page 2 Reviews 35 - 65
    Verified purchase
    Staff

    Reviewed July 31, 2026

    It was amazing my order before last I order the bicentennial quarter and half dollar. I was going to order the bicentennial Eisenhower but there was no option go I just order the normal and they sent me a bicentennial anyway! That was amazing you will have all my silver business for a long time!

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    Verified purchase
    Customer ServiceSales & MarketingStaff

    Reviewed July 31, 2026

    I am very pleased with the products offered (i.e., quality and value), security of the deliveries, the various sales, and the overall, very responsive (in a positive way!) customer service. I will remain a JM Bullion customer for years to come...highly recommend!

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    Verified purchase
    Punctuality & Speed

    Reviewed July 31, 2026

    3 stars. Delivery was fast and the coins arrived securely, but five out of the six Mercury dimes were extremely worn down. I didn’t expect mint condition, but the level of wear was more than I anticipated. Still, overall an okay experience.

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    JM Bullion
    Response from JM Bullion

    Hi Angela, thank you for your feedback and we are glad to hear your order arrived quickly and securely! We sincerely apologize that the condition of the Mercury dimes did not meet your expectations.

    Mercury dimes in circulated condition can vary in wear, and we understand that the level of wear on five of the six coins was more than you anticipated. We appreciate your understanding and are sorry the experience fell short.

    As a gesture of goodwill, we will be sending a coupon to the email address on file for use on a future purchase. We hope to have the opportunity to exceed your expectations next time!

    If you have any further questions, please don't hesitate to reach out at support@jmbullion.com or by phone at 1-800-276-6508.

    Warm Regards,

    JM Bullion

    Verified purchase
    PriceStaffRates

    Reviewed July 31, 2026

    I have been purchasing Colorized NFL Silver rounds for the last 18 months. I have purchase them from JM Bullion. The products are very professionally done. My only concern is the charge due to colorization from what Silver is priced at at time of purchase. Delivery and packaging is excellent and I find the company website to be very helpful.

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    Verified purchase
    Punctuality & Speed

    Reviewed July 31, 2026

    I’ve been ordering from JM Bullion for a little while now always a great experience, with quick shipping and their silver products are always up to par with other sites. Going to order more coins and bars from them soon.

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    Customer Service

    Reviewed July 30, 2026

    Great Customer Service! I received my purchased item in a timely manner. I'm totally satisfied!

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    PriceRates

    Reviewed July 30, 2026

    I have been buying from JM Bullion for 15 years and always got what I order at a competitive price.

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    Reviewed July 28, 2026

    I bought five walking liberties rounds. Finally traded them in two Winchester jewelry Port Charlotte. They were all fake. Did not meet the weight.

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    JM Bullion
    Response from JM Bullion

    Hi Darrell, thank you for bringing this to our attention and we sincerely apologize for the distressing experience this has caused. We take the authenticity of our products extremely seriously and want to assure you that we stand fully behind every item we sell.

    We have reached out via private message and would greatly appreciate it if you could respond with your information so we can locate your order and work toward a resolution. We look forward to hearing from you.

    If you have any questions in the meantime, please don't hesitate to reach out at support@jmbullion.com or by phone at 1-800-276-6508.

    Warm Regards,

    JM Bullion

    Resolution In Progress

    Reviewed July 26, 2026

    Always great my order in timely matter. I'm thankful the order isn't just left at the door due to porch pirates. I try to be home for delivery but sometimes it's unavoidable.

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    Customer ServiceStaff

    Reviewed July 26, 2026

    I lost a piece and thought it didn’t get shipped but the customer service was amazing and reviewed footage of it being packed! When I found the piece, I contacted them right away.

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    Reviewed July 25, 2026

    Ordering was easy and the products receive were right on the money, for quality, Shipping was as expected and packaging was very protective for the products ordered.

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    Reviewed July 25, 2026

    I got this order. However, I ordered on July 17 and I have not received that order.

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    Punctuality & Speed

    Reviewed July 24, 2026

    Very nice coins, great packing, quick to ship, Awesome to deal with.

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    Staff

    Reviewed July 24, 2026

    Excellent service as usual. Silver rounds I ordered were delivered in perfect condition.

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    Reviewed July 23, 2026

    I have been a customer for over one year now. I have always had great service from JM BULLION. There was an issue with an order, but they were aware & able to correct it on their side & all was well.

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    Reviewed July 22, 2026

    Got what I ordered and came on time. I would recommend JM Bullion.

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    Reviewed July 22, 2026

    It was easy for my first time to buy Silver. Getting my coins and bars was easy steps to ordering all the way to delivery. I received exactly what I ordered and the condition of the coins were spot on. I will be buying a lot of Silver from JM Bullion. Thanks, Mike

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    Contract & TermsCoverageSales & MarketingRefunds & Payouts

    Reviewed July 22, 2026

    JM Bullion is a bunch of crooks. I've been a loyal customer for years. I ordered 100 1OZ silver eagles as I always do, which I was told would arrive on Monday, June 8th 2026, by 9 pm. I was away for the weekend, and when I checked tracking when I got back, it stated the package was delivered on June 5, 2026, when I was not home. I live alone, and there was no one at my home. The tracking says it was delivered to me and signed by me, which is impossible since I was not home.

    Now everyone should know they have a clause in your ordering that states the priority mail which requires a signature, is a scam. They state in your ordering agreement that as long as the carrier says the package was delivered to the address, they are not responsible if left with no signature or given to someone else. Even without consent to do so. Now, without any knowledge or a single shred of evidence as to where or who they delivered it to, I am being told they and their insurance are not responsible and will not return the funds.

    For all that read this, be careful; you will be next. Their Priority Mail and insurance claims of security are bogus. I now wonder how secure our personal and financial information is. I have no clue where or who it was delivered. Maybe they delivered it to Jehovah's Witnesses walking the neighborhood for all I know. I tried to post the delivery clause, but of course it won't let me. How convenient. Please read the sales delivery agreement before you purchase from JM Bullion. I filed a complaint with the Consumer Protection Bureau & the post master general. I have hired a lawyer and intend to take it to the news. If I were anyone reading this, I would recommend you make your purchases elsewhere!

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    Reviewed July 17, 2026

    Yes, I have received my order and I am comfortable with it.

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    Verified purchase
    Sales & MarketingFollow-Through

    Reviewed July 13, 2026

    Past orders were fine but last one I didn’t like due to some factory mistake. I ordered new silver and it came with some black marks, I hope next time I order it comes clean as advertised. Other than that I’m satisfied.

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    JM Bullion
    Response from JM Bullion

    Hi Mykhailo, thank you for your loyalty and for sharing your feedback. We sincerely apologize that your most recent order arrived with black marks and understand how that can be concerning when expecting pristine bars.

    We do want to provide some reassurance — the marks you noticed are the result of natural oxidation that can occur during processing or storage. This does not affect the silver content or resale value of your bars in any way. That said, we completely understand that it is not the appearance you were expecting and we are sorry for that.

    As an apology for the inconvenience, we have sent a coupon to the email address on file for use on a future purchase. If you have any further questions, please don't hesitate to reach out at support@jmbullion.com or by phone at 1-800-276-6508.

    Warm Regards,

    JM Bullion

    Profile pic of the author.

    Reviewed July 13, 2026

    Love ordering from JM Bullion. Always a quality product. This company is my "go to" for all Gold and Silver purchases.

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    Reviewed July 13, 2026

    Quality items received in a timely manner. Thank you!

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    PricePunctuality & SpeedEase of UseRates

    Reviewed July 12, 2026

    Fast and easy to use ordering. Items as described, often better. Fair pricing. I have no hesitation to use JM again.

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    Customer ServiceStaff

    Reviewed July 11, 2026

    JM Bullion has been a good source for my investment portfolio! Representatives response is always positive. I have been using JM for the past few years. I recommend them!

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    Reviewed July 8, 2026

    Great experience. Easy to order and delivery was right on time.

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    Verified purchase

    Reviewed July 6, 2026

    Been buying at JM Bullion since 2013 and everything I have received has been the very highest quality! I will continue to stack!! I have never had any shipping issues, and have received my bullion in a timely manner after purchases.

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    JM Bullion
    Response from JM Bullion
    Since 2013 — that means a lot, Kevin! Thank you for the loyalty and the kind words. Keep on stacking!

    Best regards,

    The JM Bullion Team

    Verified purchase
    Staff

    Reviewed July 6, 2026

    JM Bullion is my go-to for any gold or silver purchases. They are one of the few places that I don't have to worry about whether the metals I will receive are fake or not. Fantastic deals, amazing customer support, and peace of mind when I order.

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    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed July 6, 2026

    I have purchased numerous products from JM over the years and have consistently had a positive experience. On the one occasion I encountered an issue, it was resolved promptly and professionally without causing any additional stress. I appreciate their excellent customer service and will continue to do business with JM in the future.

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    JM Bullion
    Response from JM Bullion
    Thank you, William! We're thrilled our team came through when it counted. We appreciate your years of business and look forward to many more.

    Best regards,

    The JM Bullion Team

    Verified purchase
    Sales & MarketingPunctuality & Speed

    Reviewed July 6, 2026

    I've ordered from J M Bullion multiple times. It's easy to order from, fast delivery, and quality keep me coming back. It has the best packaging of any of the others I've used. Arriving safely and in perfect condition. I shop the sales. Never disappointed in what I ordered. Try them. They will be you be your silver dealer.

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    JM Bullion
    Response from JM Bullion
    Thanks so much, Donna! Fast delivery, quality, and great packaging — glad it keeps you coming back. Happy stacking!

    Best regards,

    The JM Bullion Team

    Verified purchase
    Punctuality & SpeedOnline & AppEase of Use

    Reviewed July 4, 2026

    The website is easy to use, and has a great variety of items. It's easy to order and the shipping is fast. The items I've received were just as I expected. So overall I'd say it's a 100% experience.

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    JM Bullion Company Information

    Company Name:
    JM Bullion
    Year Founded:
    2011
    Address:
    11700 Preston Road, Ste. 660153
    City:
    Dallas
    State/Province:
    TX
    Postal Code:
    75230
    Country:
    United States
    Website:
    www.jmbullion.com