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JM Bullion Reviews

4.6
1,130 reviewsRating Calculation
A company’s ratings are a time-based and verification-based weighted average numerical calculation of the ratings submitted by consumers in the most recent 24-month period.

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Edited by: Jana Lynch
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Fact-checked by: Jon Bortin

About JM Bullion

JM Bullion is a retailer of gold and precious metal products, offering a wide variety of options for both investors and collectors. Founded in 2011, the company sells coins and bars made from gold, silver, platinum and palladium. Orders over $199 ship free through the U.S. Postal Service, UPS, FedEx or armored car. The company also offers precious metals IRAs with custodianship provided by New Direction Trust Company.

Visit www.jmbullion.com
Pros
  • No order minimums for most payment methods
  • Do-it-yourself buyback program
Cons
  • Higher cost for using PayPal or card
  • Minimum $1,000 buyback

JM Bullion Reviews

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    1 featured review

    Our review standards

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    Page 2 Reviews 35 - 75
    Verified purchase
    PriceStaffRates

    Reviewed Sept. 19, 2026

    Quality merchandise at a fair price. Excellent service.

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    Verified purchase

    Reviewed Sept. 19, 2026

    Would like to know why when I pay the 12.99 for secure shipping that sometimes a signature is required and sometimes the package is left out by the road at my gate?

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    Verified purchase
    Punctuality & Speed

    Reviewed Sept. 19, 2026

    Shipping was quick and discrete. At first, when I saw the name of the sender I thought perhaps I had been deceived, however once I did a little verification it was the method of discrete shipping and the light came on. Good job. I am pleased with my purchase.

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    Verified purchase
    PriceRates

    Reviewed Sept. 19, 2026

    Great product selection. Great prices. Love building my silver selection. Had to use customer support this time for the first time for an issue caused by the shipping company but they were so pleasant and solved my problem.

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    Verified purchase

    Reviewed Sept. 19, 2026

    My order was above and beyond what I expected. Thank you.

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    Verified purchase
    Price

    Reviewed Sept. 19, 2026

    My experience at JMB. Have always been good. They’re trustworthy and fairly affordable in most cases.

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    Verified purchase

    Reviewed Sept. 19, 2026

    I have yet to receive my silver. I prepurchased it, it was sent on the 11th of this month. It has been sitting in Louisville KY postal service for 4 days. I have bought thousands of dollars of silver, never had an issue til now. This is the post office, not JM Bullion's fault. I am not sure how this will be resolved.

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    JM Bullion
    Response from JM Bullion

    Hi Kristi, thank you for your loyalty and for your patience and understanding throughout this situation. We completely understand your concern and are sorry for the anxiety this must have caused.

    We have looked into your order and our records show it was marked as delivered on 09/21/26. We have also reached out via private message to follow up directly. We hope everything arrived safely!

    Warm Regards,

    JM Bullion

    Verified purchase
    PricePunctuality & SpeedRates

    Reviewed Sept. 19, 2026

    Quick shipping and reasonable pricing made this a very positive experience.

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    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Sept. 19, 2026

    Great product, fast shipping and excellent customer service.

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    Verified purchase

    Reviewed Sept. 19, 2026

    American silver eagles. They are a great investment and had zero issues purchasing them.

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    Verified purchase
    Online & AppEase of Use

    Reviewed Sept. 19, 2026

    Website is easy to navigate, plenty of product offerings and my order was shipped and received by me in a very timely fashion.

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    Verified purchase
    Ease of Use

    Reviewed Sept. 19, 2026

    I’ve been a customer since 2018. The website in my opinion is easy to use and navigate. It’s a great service.

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    Verified purchase
    PriceRates

    Reviewed Sept. 19, 2026

    Smoothed transaction. Nice. Fair price. They're my favorite seller.

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    Verified purchase

    Reviewed Sept. 19, 2026

    Discreet packaging, didn't seem out of the ordinary, however was a bit small. Perhaps an envelope would have been more discreet to put in the mailbox.

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    Verified purchase
    Sales & MarketingPricePunctuality & SpeedOnline & AppRates

    Reviewed Sept. 19, 2026

    Ease of purchase, comparable pricing and fast delivery of merchandise. Would recommend using the app for gold and silver purchase.

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    Verified purchase
    Punctuality & Speed

    Reviewed Sept. 19, 2026

    Over and above expectations. Your first delivery was so fast it threw me off and I didn't accept it. Got it straightened out and got it sent again, not as fast but quick. The order that was acceptable.

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    Verified purchase
    PricePunctuality & SpeedRates

    Reviewed Sept. 19, 2026

    Two recent orders for a small amount of gold and a small amount of silver happened without a hitch and came quickly through the mail. The prices charged above spot were quite reasonable, and I was very happy overall with the service.

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    Verified purchase
    Sales & MarketingPricePunctuality & SpeedStaffRates

    Reviewed Sept. 19, 2026

    Great product. Great prices. Very easy sale and very professional and quick delivery.

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    Verified purchase

    Reviewed Sept. 19, 2026

    I can't use Paypal anymore, you want me to give you my banking details, so I have to buy from other companies.

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    JM Bullion
    Response from JM Bullion

    Hi Nathan, thank you for your feedback and we sincerely apologize for the trouble you experienced with PayPal. We would love to learn more about what specifically came up when you tried to use it — for example, did you receive an error message or were you prompted to provide information you were not comfortable sharing?

    We have reached out via private message and would appreciate it if you could respond with more details so we can look into what happened and work toward a resolution. We hope to hear from you soon!

    Warm Regards,

    JM Bullion

    Verified purchase
    Punctuality & Speed

    Reviewed Sept. 19, 2026

    Great products. Fast processing and shipping. Various silver bullion bars; 1, 5 and 10 oz. Great variety also.

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    Verified purchase

    Reviewed Sept. 19, 2026

    As always, JM Bullion did a great job of sending everything to me in a non-descript way, on time, packaged well, and in beautiful condition --just as I ordered. They make it easy to shop a little (or a lot) at a time and slowly build.

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    Verified purchase

    Reviewed Sept. 19, 2026

    My order was over and beyond a good experience. Very happy with my product. Will definitely be ordering more and only from you. Thank you for providing quality product.

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    Verified purchase
    PriceRates

    Reviewed Sept. 19, 2026

    JM Bullion has unique coins that are not available elsewhere. I purchased international coins that have beautiful designs and details. The prices were also reasonable.

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    Verified purchase

    Reviewed Sept. 18, 2026

    Service has been good so far. Look forward in doing more business in the near future.

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    Verified purchase

    Reviewed Sept. 18, 2026

    Very happy with my purchase and the length of time to receive, very well packaged.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Sept. 18, 2026

    Everything was done very professionally. Not only that but JM Bullion communicated with me excellently. Not only through the purchasing process but very much through the emails and delivery. Also the products were delivered well before anticipation. Thani you JM...keep up the excellent work!

    Eric

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    Verified purchase
    Sales & MarketingStaffFollow-Through

    Reviewed Sept. 18, 2026

    Everything was excellent. Exactly as advertised including the on time shipping. I will continue to buy my silver from JM Bullion. Total professionals.

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    Verified purchase
    Staff

    Reviewed Sept. 18, 2026

    I had been looking at these for a while and finally purchased some and I couldn’t be happier with them! Outstanding details and love each different design! ❤️ I would recommend them to anyone looking to buy!

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    Verified purchase
    Customer Service

    Reviewed Sept. 18, 2026

    Purchasing from JM Bullion has been an a great experience for me. I don’t feel pressured or receive constant calls. I’m able to make purchases that fit my budget.

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    Verified purchase
    Sales & MarketingPriceOnline & AppRates

    Reviewed Sept. 18, 2026

    Ordered a few times so far, I didn’t get the introductory rate that their ad quoted for 10 silver bars at spot, one per household. Messaged to figure that out but never heard back. Other than that, you get what they advertise, on their website at least. Products were good and will more than likely order again in the future.

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    Verified purchase

    Reviewed Sept. 18, 2026

    Always a pleasure buying from JM Bullion. Thank you again.

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    Verified purchase
    Punctuality & SpeedHonesty & Transparency

    Reviewed Sept. 18, 2026

    JM Bullion is easy to work with. They are honest and quick in delivery.

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    Verified purchase
    PriceRates

    Reviewed Sept. 18, 2026

    Good product. Good price. Rapid shipping. No complaints.

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    Verified purchase
    Punctuality & SpeedTimeliness

    Reviewed Sept. 18, 2026

    Not my first purchase from JM and won’t be my last as long as they continue to ship UPS and not unreliable FedEx. Easy website to navigate and fast same day shipping most every time which allows me to receive my order next day.

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    Verified purchase

    Reviewed Sept. 18, 2026

    As usual l received the order on time and in good condition.

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    Verified purchase
    CoverageSales & MarketingPriceRates

    Reviewed Sept. 18, 2026

    I am not very happy with JM Bullion advertising nor the online ordering form! Nowhere when ordering did it say that copper spot price is per pound not per ounce like most other metals. Now, I admit I didn’t do my research before I made the purchase because like many, I’m sure, when I saw the regular price was about $6.55 per round but it was on sale for $2.99! I thought this was an unbelievable sale and I guess I was right. No where in the order form or even on the receipt is there any info on the price for copper is per pound not ounce. So, I bought 119 ounces for about $390, thinking the value was really about $750. When I realized after I ordered and Rex’s the copper it was worth $ .41 per coin. So I paid around $390 for copper worth about $49. In my book that’s a ripoff!!!

    I’m sure I’m not the only one who has thought this and I admit my fault for not checking prior to the purchase but had it been indicated that the price was per pound and not per ounce I would not have made the purchase. It cost $98 to return the 2 orders due to it had to be send in separate packages, registered mail with signature and insured. I am not a happy customer and I’m considering using a different company to buy my metals even though jmbullion is the only company I have used since like 2019.

    Sincerely, Joe **

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    JM Bullion
    Response from JM Bullion

    Hi Joe, thank you for your loyalty since 2019 and for taking the time to share this feedback — we genuinely appreciate it. We sincerely apologize for the confusion surrounding the copper spot price. You raise a completely valid point and we agree that this information should be displayed more clearly on our site so that customers can make fully informed purchasing decisions. We have already passed along a suggestion to the appropriate team to improve the wording.

    As an apology for the confusion, we will be sending a coupon to the email address on file for use on a future purchase. We truly value your business and hope to have the opportunity to make this right.

    If you have any further questions, please don't hesitate to reach out at support@jmbullion.com or by phone at 1-800-276-6508.

    Warm Regards,

    JM Bullion

    Verified purchase
    Punctuality & SpeedValue

    Reviewed Sept. 18, 2026

    Very happy with my purchase! Great value in what I received and very quick shipping with no issues. As always satisfied with the whole process.

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    Verified purchase

    Reviewed Sept. 18, 2026

    Always on time and exactly what you ordered. Trust is key when it comes to precious metals investing.

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    Billing

    Reviewed Sept. 13, 2026

    Ease of ordering with payment options, good quality and packaging.

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    Profile pic of the author.

    Reviewed Sept. 13, 2026

    Great service by JM Bullion, got my gold bar delivered in 3 days. Packaging was great as well.

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    JM Bullion Company Information

    Company Name:
    JM Bullion
    Year Founded:
    2011
    Address:
    11700 Preston Road, Ste. 660153
    City:
    Dallas
    State/Province:
    TX
    Postal Code:
    75230
    Country:
    United States
    Website:
    www.jmbullion.com