How ConsumerAffairs uses cookies

This website utilizes technologies such as cookies to enable essential site functionality, as well as for analytics, personalization, and targeted advertising. To learn more, view the following link:

JM Bullion Reviews

4.6
1,130 reviewsRating Calculation
A company’s ratings are a time-based and verification-based weighted average numerical calculation of the ratings submitted by consumers in the most recent 24-month period.

Our editorial standards

  • Our editorial team reviews and fact-checks all content before it’s published.
  • We rely on expert input and trusted sources to verify our articles.
  • All articles published must meet our editorial standards and independence policy.

Our review standards

  • Our moderation team evaluates reviews to make sure they meet our guidelines.
  • We require contact information to verify reviews come from real customers.
  • Financial relationships do not influence whether we publish a consumer review.
+2 more
Author picture
Edited by: Jana Lynch
Author picture
Fact-checked by: Jon Bortin

About JM Bullion

JM Bullion is a retailer of gold and precious metal products, offering a wide variety of options for both investors and collectors. Founded in 2011, the company sells coins and bars made from gold, silver, platinum and palladium. Orders over $199 ship free through the U.S. Postal Service, UPS, FedEx or armored car. The company also offers precious metals IRAs with custodianship provided by New Direction Trust Company.

Visit www.jmbullion.com
Pros
  • No order minimums for most payment methods
  • Do-it-yourself buyback program
Cons
  • Higher cost for using PayPal or card
  • Minimum $1,000 buyback

JM Bullion Reviews

Filter by Rating

  • (831)
  • (64)
  • (36)
  • (37)
  • (162)

Popular Mentions

    Our review standards

    • Our moderation team evaluates reviews to make sure they meet our guidelines.
    • We require contact information to verify reviews come from real customers.
    • Financial relationships do not influence whether we publish a consumer review.
    Top reviews
    • Top reviews
    • Recent
    • Oldest
    • Most helpful

    A link has directed you to this review. Its location on this page may change next time you visit.

    1 featured review

    Our review standards

    • Our moderation team evaluates reviews to make sure they meet our guidelines.
    • We require contact information to verify reviews come from real customers.
    • Financial relationships do not influence whether we publish a consumer review.
    Page 3 Reviews 75 - 225
    Sales & MarketingPrice

    Reviewed Sept. 12, 2026

    I trust JM Bullion for Silver purchases. Great sales and affordable starter pack.

    Thanks for your vote!
    Verified purchase
    Cameron increased rating by 4 stars.
    After a positive interaction with JM Bullion, Cameron increased their star rating.

    Reviewed Sept. 11, 2026

    There were complications with receiving shipment. They had the option to intervene and re-route the shipment and chose to do nothing instead, delaying my order. They think of their customers as cows.

    Thanks for your vote!
    Staff

    Reviewed Sept. 7, 2026

    My service has always been excellent! Every purchase has met or exceeded my expectations.

    Thanks for your vote!

    Reviewed Sept. 6, 2026

    The coins ordered arrived on time and in perfect condition. I am very pleased with the purchase.

    Thanks for your vote!

    Reviewed Sept. 5, 2026

    Glad to have these 90% silver coins to go with some others. Real money doesn't go out of style.

    Thanks for your vote!
    Profile pic of the author.
    Punctuality & Speed

    Reviewed Sept. 3, 2026

    First time buying here! It was easy and simple, arrived fast!

    Thanks for your vote!

    Reviewed Sept. 3, 2026

    I've been doing business with JM Bullion for several years and everything from the actual silver/gold I've purchased to the online service and delivery have been great. No problems...no mistakes.

    Thanks for your vote!
    Profile pic of the author.
    Customer ServiceStaff

    Reviewed Sept. 3, 2026

    I had a very good experience with this company. The staff was professional, helpful, and responsive throughout the entire process. They answered my questions clearly and provided good customer service. Overall, I am satisfied with my experience and would recommend them to others.

    Thanks for your vote!
    Profile pic of the author.
    Customer ServicePunctuality & SpeedStaff

    Reviewed Sept. 3, 2026

    Excellent. Received quickly. Great customer service. I'll definitely do business with them again.

    Thanks for your vote!

    Reviewed Aug. 30, 2026

    Great website, great product selections and great service.

    Thanks for your vote!
    Profile pic of the author.
    Punctuality & Speed

    Reviewed Aug. 24, 2026

    Efficient and punctual. Very nice detailed goldback.

    Thanks for your vote!

    Reviewed Aug. 21, 2026

    I appreciate the protection and handling of my first gold buying experience. I felt more confident when they reached out to me as a first time buyer to confirm details, and I enjoyed the packaging of the product.

    Thanks for your vote!
    PricePunctuality & SpeedRates

    Reviewed Aug. 21, 2026

    Good prices but slow shipping when you pay with your checking account.

    Thanks for your vote!
    Profile pic of the author.
    PricePunctuality & SpeedRates

    Reviewed Aug. 19, 2026

    Another fast and quick quality delivery from JM. Great prices and quality of and security of purchase was top notch. I also compared prices with many other exchanges and JM comes out on top with free shipping as well.

    Thanks for your vote!

    Reviewed Aug. 18, 2026

    Only place I get my metals. 5 Stars all 4 times I've ordered.

    Thanks for your vote!
    Punctuality & SpeedBilling

    Reviewed Aug. 9, 2026

    Thank you that came right on time. You were very quick and efficient and I thank you for trusting me. Through payments Marty made my I'm already ahead of schedule and I'll be making another one soon

    Thanks for your vote!
    Price

    Reviewed Aug. 6, 2026

    JM Bullion provides a great variety of products with lots to choose is hard to make a decision but I found a series beautiful gold partial weight pieces worth a collection, highly recommended. The on-line buying process is pretty straightforward with minimal delays on delivery.

    Thanks for your vote!
    Profile pic of the author.
    Sales & MarketingOnline & App

    Reviewed Aug. 5, 2026

    Got exactly what I ordered. Felt safe ordering my precious metals from the app.

    Thanks for your vote!
    Verified purchase
    Punctuality & Speed

    Reviewed Aug. 5, 2026

    Purchasing silver was easier than I thought. Shipping was very fast. Only a few days for me in Ca. The silver arrived in a plain shipping box and was safely packed. Overall, I had a great experience and will buy from again.

    Thanks for your vote!
    Verified purchase
    PriceStaffRates

    Reviewed Aug. 3, 2026

    I ordered 25 random-year American Silver Eagle proof coins and 25 random-year certified MS69 American Silver Eagles from JM Bullion. I was very pleased with the selection and overall value I received. The proof coins included dates ranging from the first year of issue through modern releases, with several useful additions to my collection. The certified coins included both NGC and PCGS examples, older dates, anniversary labels, and several First Strike coins.

    After cataloging all 50 coins and comparing my purchase prices with current listings and available price-guide values, I believe I received a genuinely good deal—particularly on the proof coins. The MS69 coins were also competitively priced, and some of the dates and labels added collector interest beyond their silver content. Random-year products naturally involve some uncertainty about the dates and labels received, but this order exceeded my expectations in variety and overall value. I would gladly purchase these products from JM Bullion again.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Aug. 3, 2026

    I have been a JM customer for several years now. Every time I buy, I am confident JM will take care of me and my order. My items always arrive faster than expected, in discrete packaging. I have never had a reason to complain or be concerned. JM is where I will continue to buy peace of mind, one ounce at a time.

    Thanks for your vote!
    Verified purchase
    PricePunctuality & SpeedStaffRates

    Reviewed Aug. 2, 2026

    As always, excellent service, accuracy, and impressive speed - another professional bullion transaction! Thanks JM Bullion. The retail prices were competitive and the silver bars are beautiful.

    -Rickey

    Thanks for your vote!
    Verified purchase
    PricePunctuality & SpeedStaffRates

    Reviewed Aug. 2, 2026

    Dealing with JM is always a pleasure. Prices are good, service is excellent and shipping is lightning fast. Highly recommend. If physical gold/silver is going to be part of your portfolio JM Bullion is the way to go.

    Thanks for your vote!
    Verified purchase
    PricePunctuality & SpeedRates

    Reviewed Aug. 2, 2026

    Easy and quick delivery. Everything packaged well and when usps lost a package JM was quick to resolve and send back out. A place I have recommended to family. Been collecting off and on for few years now. Prices are competitive with other places and selection carries all the main products a person starting out would need.

    Thanks for your vote!
    Verified purchase
    Sales & MarketingPunctuality & SpeedStaff

    Reviewed Aug. 2, 2026

    It’s always a great experience ordering products from JM. Easy process and excellent quality. Quick and fast. I love the sales that JM has as well. This would be the best place to start buying if you’re just starting out on buying precious metals.

    Thanks for your vote!
    Verified purchase
    Sales & MarketingOnline & App

    Reviewed Aug. 1, 2026

    I really appreciate JM Bullion's customer-centered model for doing business. Their website it attractive, but not gaudy and saturated with these pop-up ads. I like the vast array of beautiful bullion in their inventory. The historical reports included in the details have greatly assisted my due diligence.

    Thanks for your vote!
    Customer ServiceStaff

    Reviewed Aug. 1, 2026

    Like the easy ordering, the process from ordering to receiving the coins was excellent. Great communication through the whole process. Will be ordering more. Thank you for putting my mind at ease. First time buyer.

    Thanks for your vote!
    Verified purchase
    PricePunctuality & SpeedStaffRates

    Reviewed Aug. 1, 2026

    Fast! Easy! Accurate! Professional! JM Bullion also has the best prices I can find! Great selection as well! I love to give silver coins, as presents, to the grandkids, so they have a little nest egg for their futures.

    Thanks for your vote!
    Verified purchase

    Reviewed Aug. 1, 2026

    I have been using JM Bullion for over 3 years now. I have not had any problems. Their attention to my orders has been great and I usually receive my orders in 5 days. The orders that took longer were usually a delay in USPS. I am 100% satisfied with this company and I have no complaints.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Aug. 1, 2026

    JM Bullion has been wonderful to purchase precious metals through. Their commitment to customer service and satisfaction is outstanding which is why I continue to purchase from them. I highly recommend anyone looking to purchase precious metals to purchase them through JM Bullion.

    Thanks for your vote!
    Verified purchase
    Punctuality & Speed

    Reviewed Aug. 1, 2026

    My order arrived quickly and securely. Shopping is easy and there is a great selection. I will continue to purchase from JM Bullion and look forward to seeing the various products as my needs change.

    Thanks for your vote!
    Verified purchase
    PriceRates

    Reviewed Aug. 1, 2026

    Have had nothing but great experience with their purchase! Wife and I both follow silver prizing and JM Bullion is our source for the great selections and prices for our investment needs. So If it’s for an investment and your collection just take a look!

    Thanks for your vote!
    Verified purchase

    Reviewed Aug. 1, 2026

    I’ve received a few orders from your website and every time it arrives on time and in great condition. Being that I am a small buyer compared to most that do this I appreciate that you sell oz of silver and grams of gold for people like me. I do wish the threshold for the free shipping were a little lower so I could retain more value for my purchases, but I get it.

    Thanks for your vote!
    Verified purchase
    Customer ServicePunctuality & Speed

    Reviewed Aug. 1, 2026

    When I first started dealing with JM Bullion, I was truly surprised how quickly they responded to requests and the fulfilling of orders. The questions I submitted by email were quickly answered. All the orders I have placed over the years, I have been pleased with the efficiency of the company overall, from placement of the order to ETA. Great organization to do business with! Thank You!

    Thanks for your vote!
    Verified purchase
    Punctuality & Speed

    Reviewed Aug. 1, 2026

    Everything is good. I wish it would be shipped sooner without waiting. It clears my bank account that day, and I have to wait. Everything is good, but the waiting period sucks. I wish when paying with a checking account, they would just ship and not wait once it’s cleared.

    Thanks for your vote!
    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Aug. 1, 2026

    My recent order from JM Bullion was received promptly and all the coins looked in mint condition. The ordering is easy and the service is always courteous and knowledgeable with follow-up emails throughout the process. Purchasing coins for the past year and a half. Satisfied ordering from JM Bullion.

    Thanks for your vote!
    Verified purchase
    PricePunctuality & SpeedRates

    Reviewed Aug. 1, 2026

    I love ordering from JM Bullion. They ship quickly and discreetly. I've ordered several times and never had any issues. I'll order many more times. I'm very happy with their product and process. Their pricing is fair, and I'll give them more money.

    Thanks for your vote!
    Verified purchase

    Reviewed Aug. 1, 2026

    To whom it may concern: The Product is as described and was very nice and would recommend this product. Now that being said, the only issues I have is the USP, but like anything that is run by the Government, it is usually a mess, so I guess we should just get used to their sometime screw up.

    Thanks for your vote!
    Verified purchase

    Reviewed Aug. 1, 2026

    JM Bullion, is my go to online store for ordering coins. Very trustworthy, I know I will get what I order in a timely manner. The shipping container is strong so the items inside come to safe. I will use anyone else.

    Thanks for your vote!
    Verified purchase
    Sales & MarketingPricePunctuality & SpeedOnline & AppEase of Use

    Reviewed Aug. 1, 2026

    JM Bullion is easy to use, a bit high-priced, but they ship quickly and securely. The peace of mind is worth the additional cost. I buy through the APP normally. I was even able to buy and ship to one of my kids to add to their holdings. Same great service.

    Thanks for your vote!
    Verified purchase
    Customer ServiceSales & MarketingValueFollow-Through

    Reviewed Aug. 1, 2026

    I have been buying gold and silver coins from JM Bullion for years. The packaging is discreet and arrives on time. Product is as advertised. Sign up for email so you know about the promotions for the best value. I would highly recommend.

    Thanks for your vote!
    Verified purchase
    Customer ServicePunctuality & SpeedFollow-Through

    Reviewed Aug. 1, 2026

    After numerous inquiries I finally received an automated email advising me that my order is out for delivery. Only 2 to 3 weeks behind schedule. Until now the responses I received were in the form of apologies for the delay and a promise to look into the reason for it. I think proper customer service would have been to have someone notify me without my having to ask. The moment it became clear that the order would be processed late then someone from your company should have advised me of the anticipated delay. Instead, after a week of wondering why it had not yet been delivered I had to check online myself to see that it had not even been processed. So here we are 3 weeks later and I still do not have my order but apparently it is out for delivery. Who knows if that is really the case.

    Thanks for your vote!
    JM Bullion
    Response from JM Bullion

    Hi Victor, thank you for your feedback and we sincerely apologize for the frustration this experience has caused. You are absolutely right that proactive communication should have been provided and we are sorry that did not happen.

    We do want to share some clarification on the timeline — your order was placed on 07/01/26 and shipped from our facility on 07/02/26. A shipping confirmation email with tracking information was sent to the email address on file that same day. USPS tracking indicates the order was delivered on 07/07/26.

    We understand there may be more to this situation and we want to make sure it is fully resolved for you. We will be reaching out to you by email to research this further and work toward a resolution.

    If you have any questions in the meantime, please don't hesitate to reach out at support@jmbullion.com or by phone at 1-800-276-6508.

    Warm Regards,

    JM Bullion

    Verified purchase
    PriceRates

    Reviewed Aug. 1, 2026

    The coins I recently received were awesome. Looking for more if they are minted. The Personalized ones I ordered in the past were exactly what I expected and will be ordering more in the future when I am able to. My experience with JM Bullion has been pleasant and, in many ways, exceeded my expectations at a reasonable price. KUDOS to you. :)

    Thanks for your vote!
    Verified purchase
    Transparency

    Reviewed Aug. 1, 2026

    I've been ordering from JM Bullion for years and I have never had any issues whatsoever. The process are fair and the product line is diverse. Much better than dealing with a dealer in my opinion. I wouldn't even try going anywhere else. I trust them to give me the best information that is up to date and world class.

    Thanks for your vote!
    Verified purchase
    PriceRates

    Reviewed Aug. 1, 2026

    A fine trusted company with plenty of good deals. I just wish the shipping wasn’t so expensive. I certainly will continue purchasing from JM Bullion. I have been using their service for quite some time and found the prices remarkably cheaper than many other brands.

    Thanks for your vote!
    Verified purchase
    PriceRates

    Reviewed July 31, 2026

    I've made several purchases online with only two companies and JM you will forever will be my #1 choice, the other company begins with C and sounds like Coins T V. Twice I was not impressed 1st they sent me a roll of Dimes that was damaged. They won't claim responsibility. The second time I ordered a Morgan that was supposed to be uncirculated, it has scratches on the face and neck that are very noticeable. You are my forever goto from here on out. You have a great selection at reasonable prices. I Praise You. 👏 I like the discreet packaging 📦 And timely service. You are A+ in my book. THANK YOU. 😊

    Thanks for your vote!
    Verified purchase
    John increased rating by 2 stars.
    Punctuality & Speed
    After a positive interaction with JM Bullion, John increased their star rating.

    Original Review: July 31, 2026

    I ordered the 2x 2023 1 oz proof Libertad in a capsule but they both came cracked and both had slight reddish toning on the edge of the rounds. The delivery was fast! I saw it was delivered when I was in Japan. I have happy that I got my product but was damages packing coulda been better to prevent cracking of the rounds which probably led to its reddish toning. Would only recommend if something can be resolved about this issue and prevented.

    Thanks for your vote!
    JM Bullion
    Response from JM Bullion

    Hi John, thank you for the kind words about your delivery and we are glad it arrived while you were traveling! We sincerely apologize that both capsules arrived cracked and that the coins showed reddish toning as a result.

    We have sent two replacement capsules to the address on file and we will also be sending a coupon to the email address on file as a further apology for the inconvenience. We have also noted your feedback regarding the packaging and will be passing it along to the appropriate team to help prevent this from happening in the future.

    We hope your next order reflects the quality and care you deserve. If you have any further questions, please don't hesitate to reach out at support@jmbullion.com or by phone at 1-800-276-6508.

    Warm Regards,

    JM Bullion

    Verified purchase
    PricePunctuality & SpeedRates

    Reviewed July 31, 2026

    I have purchased silver dollars for my grandchildren for Christmas for the past ten years or so. I always purchase from JM Bullion. The prices are always fair, the transactions easy, and the delivery safe and quick. I highly recommend this company.

    Thanks for your vote!
    Verified purchase

    Reviewed July 31, 2026

    I'm happy with my purchase. It arrived in a timely manner and was excellently packaged.

    Thanks for your vote!
    Verified purchase
    Sales & MarketingPunctuality & SpeedStaff

    Reviewed July 31, 2026

    This is a wonderful company to deal with. They ship quickly in excellent packaging, and I appreciate the option for signature on delivery. They also have good weekly sales. I definitely recommend this company.

    Thanks for your vote!
    Verified purchase
    Punctuality & SpeedEase of Use

    Reviewed July 31, 2026

    I have purchased a few items from JM bullion now and every time they have delivered the package early and the box is in perfect condition. I have enjoyed using this app a lot. It is very easy to use and I will definitely be recommending JM Bullion to others.

    Thanks for your vote!
    Verified purchase

    Reviewed July 31, 2026

    I've done business with JM Bullion for several years and couldn't be happier. I wouldn't think of acquiring or liquidating precious metals assets through anyone else.

    Thanks for your vote!
    Verified purchase
    Resolution

    Reviewed July 31, 2026

    My first order came perfect. And was packaged very well! On a previous order, I had an issue with one mint-sealed silver tube in cellophane packaging and JMBullion made it right by contacting me and offering a replacement or credit.

    Thanks for your vote!
    Verified purchase
    Punctuality & SpeedStaff

    Reviewed July 31, 2026

    I kind of fell into this site and after seeing all the products available decided to make a purchase, I bought 2 silver 1oz bars and some gold backs. Shipment was quick and I am quite happy with the products. We are discussing making small purchases once a month to build our portfolio of gold and silver.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed July 31, 2026

    It was amazing my order before last I order the bicentennial quarter and half dollar. I was going to order the bicentennial Eisenhower but there was no option go I just order the normal and they sent me a bicentennial anyway! That was amazing you will have all my silver business for a long time!

    Thanks for your vote!
    Verified purchase
    Customer ServiceSales & MarketingStaff

    Reviewed July 31, 2026

    I am very pleased with the products offered (i.e., quality and value), security of the deliveries, the various sales, and the overall, very responsive (in a positive way!) customer service. I will remain a JM Bullion customer for years to come...highly recommend!

    Thanks for your vote!
    Verified purchase
    Punctuality & Speed

    Reviewed July 31, 2026

    3 stars. Delivery was fast and the coins arrived securely, but five out of the six Mercury dimes were extremely worn down. I didn’t expect mint condition, but the level of wear was more than I anticipated. Still, overall an okay experience.

    Thanks for your vote!
    JM Bullion
    Response from JM Bullion

    Hi Angela, thank you for your feedback and we are glad to hear your order arrived quickly and securely! We sincerely apologize that the condition of the Mercury dimes did not meet your expectations.

    Mercury dimes in circulated condition can vary in wear, and we understand that the level of wear on five of the six coins was more than you anticipated. We appreciate your understanding and are sorry the experience fell short.

    As a gesture of goodwill, we will be sending a coupon to the email address on file for use on a future purchase. We hope to have the opportunity to exceed your expectations next time!

    If you have any further questions, please don't hesitate to reach out at support@jmbullion.com or by phone at 1-800-276-6508.

    Warm Regards,

    JM Bullion

    Verified purchase
    PriceStaffRates

    Reviewed July 31, 2026

    I have been purchasing Colorized NFL Silver rounds for the last 18 months. I have purchase them from JM Bullion. The products are very professionally done. My only concern is the charge due to colorization from what Silver is priced at at time of purchase. Delivery and packaging is excellent and I find the company website to be very helpful.

    Thanks for your vote!
    Verified purchase
    Punctuality & Speed

    Reviewed July 31, 2026

    I’ve been ordering from JM Bullion for a little while now always a great experience, with quick shipping and their silver products are always up to par with other sites. Going to order more coins and bars from them soon.

    Thanks for your vote!
    Profile pic of the author.
    Customer Service

    Reviewed July 30, 2026

    Great Customer Service! I received my purchased item in a timely manner. I'm totally satisfied!

    Thanks for your vote!
    PriceRates

    Reviewed July 30, 2026

    I have been buying from JM Bullion for 15 years and always got what I order at a competitive price.

    Thanks for your vote!

    Reviewed July 28, 2026

    I bought five walking liberties rounds. Finally traded them in two Winchester jewelry Port Charlotte. They were all fake. Did not meet the weight.

    Thanks for your vote!
    JM Bullion
    Response from JM Bullion

    Hi Darrell, thank you for bringing this to our attention and we sincerely apologize for the distressing experience this has caused. We take the authenticity of our products extremely seriously and want to assure you that we stand fully behind every item we sell.

    We have reached out via private message and would greatly appreciate it if you could respond with your information so we can locate your order and work toward a resolution. We look forward to hearing from you.

    If you have any questions in the meantime, please don't hesitate to reach out at support@jmbullion.com or by phone at 1-800-276-6508.

    Warm Regards,

    JM Bullion

    Reviewed July 26, 2026

    Always great my order in timely matter. I'm thankful the order isn't just left at the door due to porch pirates. I try to be home for delivery but sometimes it's unavoidable.

    Thanks for your vote!
    Customer ServiceStaff

    Reviewed July 26, 2026

    I lost a piece and thought it didn’t get shipped but the customer service was amazing and reviewed footage of it being packed! When I found the piece, I contacted them right away.

    Thanks for your vote!
    Profile pic of the author.

    Reviewed July 25, 2026

    Ordering was easy and the products receive were right on the money, for quality, Shipping was as expected and packaging was very protective for the products ordered.

    Thanks for your vote!

    Reviewed July 25, 2026

    I got this order. However, I ordered on July 17 and I have not received that order.

    Thanks for your vote!
    Punctuality & Speed

    Reviewed July 24, 2026

    Very nice coins, great packing, quick to ship, Awesome to deal with.

    Thanks for your vote!
    Staff

    Reviewed July 24, 2026

    Excellent service as usual. Silver rounds I ordered were delivered in perfect condition.

    Thanks for your vote!

    Reviewed July 23, 2026

    I have been a customer for over one year now. I have always had great service from JM BULLION. There was an issue with an order, but they were aware & able to correct it on their side & all was well.

    Thanks for your vote!
    Profile pic of the author.

    Reviewed July 22, 2026

    Got what I ordered and came on time. I would recommend JM Bullion.

    Thanks for your vote!

    Reviewed July 22, 2026

    It was easy for my first time to buy Silver. Getting my coins and bars was easy steps to ordering all the way to delivery. I received exactly what I ordered and the condition of the coins were spot on. I will be buying a lot of Silver from JM Bullion. Thanks, Mike

    Thanks for your vote!
    Contract & TermsCoverageSales & MarketingRefunds & Payouts

    Reviewed July 22, 2026

    JM Bullion is a bunch of crooks. I've been a loyal customer for years. I ordered 100 1OZ silver eagles as I always do, which I was told would arrive on Monday, June 8th 2026, by 9 pm. I was away for the weekend, and when I checked tracking when I got back, it stated the package was delivered on June 5, 2026, when I was not home. I live alone, and there was no one at my home. The tracking says it was delivered to me and signed by me, which is impossible since I was not home.

    Now everyone should know they have a clause in your ordering that states the priority mail which requires a signature, is a scam. They state in your ordering agreement that as long as the carrier says the package was delivered to the address, they are not responsible if left with no signature or given to someone else. Even without consent to do so. Now, without any knowledge or a single shred of evidence as to where or who they delivered it to, I am being told they and their insurance are not responsible and will not return the funds.

    For all that read this, be careful; you will be next. Their Priority Mail and insurance claims of security are bogus. I now wonder how secure our personal and financial information is. I have no clue where or who it was delivered. Maybe they delivered it to ** walking the neighborhood for all I know. I tried to post the delivery clause, but of course it won't let me. How convenient. Please read the sales delivery agreement before you purchase from JM Bullion. I filed a complaint with the Consumer Protection Bureau & the post master general. I have hired a lawyer and intend to take it to the news. If I were anyone reading this, I would recommend you make your purchases elsewhere!

    Thanks for your vote!

    Reviewed July 17, 2026

    Yes, I have received my order and I am comfortable with it.

    Thanks for your vote!
    Verified purchase
    Sales & MarketingFollow-Through

    Reviewed July 13, 2026

    Past orders were fine but last one I didn’t like due to some factory mistake. I ordered new silver and it came with some black marks, I hope next time I order it comes clean as advertised. Other than that I’m satisfied.

    Thanks for your vote!
    JM Bullion
    Response from JM Bullion

    Hi Mykhailo, thank you for your loyalty and for sharing your feedback. We sincerely apologize that your most recent order arrived with black marks and understand how that can be concerning when expecting pristine bars.

    We do want to provide some reassurance — the marks you noticed are the result of natural oxidation that can occur during processing or storage. This does not affect the silver content or resale value of your bars in any way. That said, we completely understand that it is not the appearance you were expecting and we are sorry for that.

    As an apology for the inconvenience, we have sent a coupon to the email address on file for use on a future purchase. If you have any further questions, please don't hesitate to reach out at support@jmbullion.com or by phone at 1-800-276-6508.

    Warm Regards,

    JM Bullion

    Profile pic of the author.

    Reviewed July 13, 2026

    Love ordering from JM Bullion. Always a quality product. This company is my "go to" for all Gold and Silver purchases.

    Thanks for your vote!

    Reviewed July 13, 2026

    Quality items received in a timely manner. Thank you!

    Thanks for your vote!
    PricePunctuality & SpeedEase of UseRates

    Reviewed July 12, 2026

    Fast and easy to use ordering. Items as described, often better. Fair pricing. I have no hesitation to use JM again.

    Thanks for your vote!
    Customer ServiceStaff

    Reviewed July 11, 2026

    JM Bullion has been a good source for my investment portfolio! Representatives response is always positive. I have been using JM for the past few years. I recommend them!

    Thanks for your vote!

    Reviewed July 8, 2026

    Great experience. Easy to order and delivery was right on time.

    Thanks for your vote!
    Verified purchase
    Customer ServicePunctuality & SpeedStaffTimeliness

    Reviewed July 7, 2026

    Every order has always been great. Christmas was a little crazy with my order and was late but that’s understandable. The last order was great. Customer service was very helpful and I was very thankful they didn’t seem to mind when I called them a couple times the same day cause I didn’t understand about the Marilyn Monroe notes the silver and the gold ones. Thank you customer service. You're polite kind and know your job. Thank you. Lisa **.

    Thanks for your vote!
    Verified purchase

    Reviewed July 6, 2026

    Been buying at JM Bullion since 2013 and everything I have received has been the very highest quality! I will continue to stack!! I have never had any shipping issues, and have received my bullion in a timely manner after purchases.

    Thanks for your vote!
    JM Bullion
    Response from JM Bullion
    Since 2013 — that means a lot, Kevin! Thank you for the loyalty and the kind words. Keep on stacking!

    Best regards,

    The JM Bullion Team

    Verified purchase
    Staff

    Reviewed July 6, 2026

    JM Bullion is my go-to for any gold or silver purchases. They are one of the few places that I don't have to worry about whether the metals I will receive are fake or not. Fantastic deals, amazing customer support, and peace of mind when I order.

    Thanks for your vote!
    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed July 6, 2026

    I have purchased numerous products from JM over the years and have consistently had a positive experience. On the one occasion I encountered an issue, it was resolved promptly and professionally without causing any additional stress. I appreciate their excellent customer service and will continue to do business with JM in the future.

    Thanks for your vote!
    JM Bullion
    Response from JM Bullion
    Thank you, William! We're thrilled our team came through when it counted. We appreciate your years of business and look forward to many more.

    Best regards,

    The JM Bullion Team

    Verified purchase
    Sales & MarketingPunctuality & Speed

    Reviewed July 6, 2026

    I've ordered from J M Bullion multiple times. It's easy to order from, fast delivery, and quality keep me coming back. It has the best packaging of any of the others I've used. Arriving safely and in perfect condition. I shop the sales. Never disappointed in what I ordered. Try them. They will be you be your silver dealer.

    Thanks for your vote!
    JM Bullion
    Response from JM Bullion
    Thanks so much, Donna! Fast delivery, quality, and great packaging — glad it keeps you coming back. Happy stacking!

    Best regards,

    The JM Bullion Team

    Verified purchase
    CoverageSales & Marketing

    Reviewed July 5, 2026

    I took a chance on a random year 1/4 oz coin for which there was a promotion, but no guarantees with respect to condition. The gamble paid off. The beautiful coin that arrived was a 2024 Canadian Buffalo which must've been in BU condition or better since it was still covered in the hermetically sealed plastic. The orders I've received have often been better than what I expected. Thank you JM Bullion.

    Thanks for your vote!
    Verified purchase
    Punctuality & SpeedOnline & AppEase of Use

    Reviewed July 4, 2026

    The website is easy to use, and has a great variety of items. It's easy to order and the shipping is fast. The items I've received were just as I expected. So overall I'd say it's a 100% experience.

    Thanks for your vote!

    Reviewed July 1, 2026

    Item was in perfect condition. Delivered without any problems.

    Thanks for your vote!
    Verified purchase
    Refunds & Payouts

    Reviewed June 30, 2026

    I was very disappointed by this service. They gave me. I ordered some silver bullion coins, and when I received them six of the ten are tarnished, when I talked to them about it, they said that was normal. I have a collection of coins that's valued at over $2 million. I have never received coins that were tarnished. They are offered no refund.

    Thanks for your vote!
    JM Bullion
    Response from JM Bullion

    Hi Tim, thank you for your feedback and we sincerely apologize that six of your coins arrived tarnished. We completely understand your disappointment, especially as an experienced collector, and we want to make this right.

    We attempted to reach you by phone to discuss a resolution but were unable to connect and have left you a voicemail. We have also sent you an email outlining two options for resolution: a return and full refund, or a return and exchange for better quality coins. Please respond to that email with your preferred option and we will take care of the rest.

    We truly value your business and appreciate your patience as we work to resolve this. If you have any further questions in the meantime, please don't hesitate to reach out at support@jmbullion.com or by phone at 1-800-276-6508.

    Warm Regards,

    JM Bullion

    Verified purchase
    Customer ServiceTech

    Reviewed June 30, 2026

    I unfortunately didn't read the final Qtys when checking out even though I did however review the Qtys on the initial review and somehow the numbers went from 1 to 6 on both Marilyn Monroe silver rounds and after I hit the buy button and saw the increased amount which was over 800.00... I immediately called the hotline and was told that the rounds were already packed and ready to be sent out. This is **.

    Thanks for your vote!
    JM Bullion
    Response from JM Bullion

    Hi James, thank you for your loyalty and for taking the time to share your experience. We sincerely apologize for the frustration this situation has caused and we completely understand how alarming it must have been to see a significantly higher total at checkout.

    While quantity changes are typically possible until an order begins preparing for shipment, our warehouse is currently processing orders very quickly and unfortunately your order had already begun that process shortly after it was placed, which prevented any changes from being made at that point.

    We attempted to reach you by phone but were unable to connect. We have also sent you an email and would greatly appreciate it if you could respond so that we can work together toward a resolution. You are a valued and longtime customer and your satisfaction truly matters to us.

    If you have any further questions in the meantime, please don't hesitate to reach out at support@jmbullion.com or by phone at 1-800-276-6508.

    Warm Regards,

    JM Bullion

    Verified purchase
    Sales & MarketingPunctuality & Speed

    Reviewed June 30, 2026

    Service is fast and efficient. The weekly sales are always good. I have ordered cull silver dollars and a lot of times their not all culls. Very happy with all my purchases. I intend to keep doing business with you all.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffTimeliness

    Reviewed June 29, 2026

    My prior three experiences with JM Bullion were above average. I ordered product, wired the funds and each time received the product the following day. However, my last purchase has not followed that pattern. I made a purchase on June 24, wired funds the same day and after several days of confusing information from the USPS, I received information that the delivery is set for July 1. Disappointing. This has soured my overall experience. I then just called and I did not like the response I got from the customer service agent. SDM

    Thanks for your vote!
    JM Bullion
    Response from JM Bullion

    Hi Stephen, thank you for your loyalty and for sharing your experience with us. We sincerely apologize that your most recent order did not reflect the standard you have come to expect from us.

    Your order was placed on 06/24/26 and shipped from our facility on 06/25/26. When you contacted us on 06/29/26 regarding the delay, we opened a claim with the carrier to investigate. We are glad to see that your order was ultimately delivered on 07/01/26, however we completely understand how the uncertainty and confusing tracking information throughout that process was frustrating.

    We also want to sincerely apologize that the response you received from our customer service team did not meet your expectations. Feedback like this is taken seriously and will be addressed internally.

    As an apology for the inconvenience, we have sent a coupon to the email address on file for use on a future purchase. We truly value your business and hope to restore the experience you have come to expect from us.

    If you have any further questions, please don't hesitate to reach out at support@jmbullion.com or by phone at 1-800-276-6508.

    Warm Regards,

    JM Bullion

    Verified purchase

    Reviewed June 29, 2026

    Always a great selection and plenty of options for precision metals and the service is top notch. "The best time to buy was yesterday, the second best time is today." I can highly recommend JM Bullion for your future purchases.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed June 29, 2026

    I am VERY pleased with the silver American Flag I purchased for Father's Day for my husband. He was very happy as well and loved the fact it was scored in fourths. He's has been looking to order more. Thank you so much for the amazing product and wonderful customer service.

    Thanks for your vote!
    Verified purchase
    TechStaff

    Reviewed June 29, 2026

    Your website allows for easy navigation. Clear and concise ordering system. Much easier than other providers. I have utilized JM for multiple purchases and each one was flawless and the product was exactly what was described. Keep up the excellent work!

    Thanks for your vote!
    Verified purchase

    Reviewed June 29, 2026

    JM Bullion is my preferred source for buying bullion. I have been a buyer for years and will continue to be for the foreseeable future. I have tried other dealers but JM Bullion is unmatched in the overall customer experience.

    Thanks for your vote!
    Verified purchase
    Sales & Marketing

    Reviewed June 29, 2026

    I placed my order at the end of May. It is now the beginning of July and I still haven’t received my order when everything is in stock. That is over 1 month even they advertised a week to 10 days.

    Thanks for your vote!
    JM Bullion
    Response from JM Bullion

    Hi Gavan, thank you for bringing this to our attention and we sincerely apologize for the frustration this situation has caused. We completely understand how concerning it must be to still be waiting on your order after this amount of time.

    We do want to clarify that your order was shipped from our warehouse on the same day it was placed, 06/01/2026, and a shipping confirmation email was sent to you that day as well. Upon reviewing your USPS tracking, it appears that the package has not had any updates since 06/04/2026. We generally ask that customers contact us if tracking has not been updated within 5 or more calendar days so that we can open a claim and investigate with the carrier promptly.

    Now that you have brought this to our attention, we have opened a claim and are actively investigating with the carrier. We kindly ask that you allow the claims process to run its course before pursuing a dispute through your financial institution, as doing so would unfortunately require us to close the claim on our end. We will be in touch with any updates as soon as they are available.

    If you have any further questions in the meantime, please don't hesitate to reach out at support@jmbullion.com or by phone at 1-800-276-6508.

    Warm Regards,

    JM Bullion

    Profile pic of the author.
    Punctuality & SpeedStaff

    Reviewed June 27, 2026

    Excellent! Items arrived as described, secure delivery with signature confirmation gives peace of mind, fast delivery. Keep coming back for more. Great Team!

    Thanks for your vote!
    Punctuality & Speed

    Reviewed June 26, 2026

    As always fast, efficient delivery and awesome quality.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed June 24, 2026

    Jerrad ** has exceeded my expectations for customer service. He is very responsive and trustworthy. He represents the company and the industry in a very professional and kind manner. Additionally, he has provided value options that make me feel like I have purchased wisely.

    Thanks for your vote!
    Profile pic of the author.
    Customer ServicePunctuality & Speed

    Reviewed June 23, 2026

    I just started collecting silver coins in May. I have bought 5 coins from JM Bullion this past month. I am extremely pleased with their turn around and fast response on delivery times. I will continue to buy from you.

    Thanks for your vote!
    Profile pic of the author.

    Reviewed June 22, 2026

    Always a pleasure to do business with! Great service and value as always.

    Thanks for your vote!
    PriceRates

    Reviewed June 20, 2026

    Received in a timely manner and great condition with prices.

    Thanks for your vote!
    Profile pic of the author.

    Reviewed June 14, 2026

    My first online major precious metals purchase. Smooth transaction, shipping, packaging and solid tracking.

    Thanks for your vote!

    Reviewed June 13, 2026

    As usual, I had another good experience buy from you. The package label was disguised to not show content. I liked that!

    Thanks for your vote!
    Profile pic of the author.

    Reviewed June 12, 2026

    I bought the 10 oz. bar due to availability for that particular bar. JM Bullion carries a lot. Others don't.

    Thanks for your vote!

    Reviewed June 8, 2026

    Always have a seamless transaction with JM Bullion. High quality products!

    Thanks for your vote!
    Transparency

    Reviewed June 7, 2026

    I received my order via UPS, signature required. I'm a first time customer and I believe a forever customer because of the efficiency of interactions with the company, the timely manner my order was processed, the smoothness of the process and no gimmicks in the process. The transparency of this company is commendable and I chose this because of previous reviews from their customers.

    Thanks for your vote!
    Profile pic of the author.
    PriceStaffRates

    Reviewed June 3, 2026

    JM Bullion is gold standard by which bullion, coin and currency dealers are measured. They are extremely professional, sell high quality products and offer very fair prices. I have been doing business with them for more than 10 years and they never disappoint. Great job! Five Stars!

    Thanks for your vote!
    Profile pic of the author.
    Customer ServicePriceRates

    Reviewed June 3, 2026

    Nice introductory ten ounce silver bullion package deal. Market price with free shipping. Thank you for the pleasant transaction.

    Thanks for your vote!
    Profile pic of the author.
    Customer Service

    Reviewed June 3, 2026

    My Gold and Silver show up every month as planned. JM Bullion sends out an email each month reminding me about the auto purchase and when it's getting shipped. Haven't been disappointed at all. Great team.

    Thanks for your vote!
    Profile pic of the author.

    Reviewed May 30, 2026

    Loved my purchase! Great quality every time. Always know you're getting exactly what you order.

    Thanks for your vote!
    Customer ServiceStaff

    Reviewed May 26, 2026

    Seamless experience. Customer service was outstanding. Product was exactly as described.

    Thanks for your vote!
    JM Bullion
    Response from JM Bullion

    Hi Mayra,

    Thank you so much for the wonderful feedback! We're thrilled to hear your experience was seamless from start to finish. Our customer service team works hard to provide outstanding support, so it's great to know we hit the mark. We truly appreciate your business and look forward to serving you again!

    Warm Regards,

    JM Bullion

    Customer ServicePunctuality & SpeedEase of UseTransparency

    Reviewed May 26, 2026

    The website was easy to navigate and place orders. The coins were beautiful, brilliant, uncirculated, as described! They were well packaged and arrived fairly quickly. Status update emails were on point.

    Thanks for your vote!
    JM Bullion
    Response from JM Bullion

    Hi George,

    Thank you so much for this wonderful feedback! We're thrilled to hear the website was easy to navigate and that your coins arrived exactly as described—brilliant and uncirculated. We take pride in our packaging and communication, so it's great to know our status update emails kept you informed along the way. We truly appreciate your business and look forward to serving you again!

    Warm Regards,

    JM Bullion

    PricePunctuality & Speed

    Reviewed May 23, 2026

    Got another 2 ounce round today. My investment is growing! Fast delivery and fair cost… My supplier for all my silver.

    Thanks for your vote!
    JM Bullion
    Response from JM Bullion

    Hi Lou, That's great to hear—congrats on growing your stack! We're honored to be your go-to supplier for silver. Thank you for your continued trust and loyalty, and we look forward to helping you add more to your collection!

    Warm Regards,

    JM Bullion

    Profile pic of the author.

    Reviewed May 17, 2026

    JM Bullion always delivers on time and is always as described. I've never had an issue.

    Thanks for your vote!
    JM Bullion
    Response from JM Bullion

    Hi Willis, thank you for your continued support! We’re glad to hear everything has been consistent and met your expectations every time.

    Best regards,

    JM Bullion

    Profile pic of the author.
    PriceStaffRates

    Reviewed May 13, 2026

    My coin arrived well packaged and in excellent condition. I love that JM Bullion has free shipping, even on their spot price deals. Always buy the dip when you can.

    Thanks for your vote!
    JM Bullion
    Response from JM Bullion

    Hi Celia, thank you for the great feedback! We’re glad your coin arrived safely and that you’re enjoying our free shipping—especially on those spot deals. Smart strategy!

    Best regards,

    JM Bullion

    Value

    Reviewed May 13, 2026

    I have looked through many other metal websites. JM Bullion has the best value and diverse selection of metals for investors and collectors.

    Thanks for your vote!
    JM Bullion
    Response from JM Bullion

    Hi Robert, thank you for the kind words! We’re glad you’re enjoying our value and diverse selection for both investing and collecting. We appreciate your support!

    Best regards,

    JM Bullion

    Profile pic of the author.

    Reviewed May 13, 2026

    Great products, on time delivery. Great online gift ideas for friends and family!

    Thanks for your vote!
    JM Bullion
    Response from JM Bullion

    Hi James,

    We’re glad to hear you’ve been happy with the products and delivery! Precious metals really do make unique gifts, and we appreciate you choosing us for those special purchases.

    Warm regards,

    JM Bullion

    Customer ServiceOnline & App

    Reviewed May 11, 2026

    I keep JM app on my phone. You never know when a deal will pop up. They have my bank info and purchase are seamless.

    Thanks for your vote!
    JM Bullion
    Response from JM Bullion

    Hi Michael,

    Thanks for the great feedback! We’re glad to hear you’re enjoying the app and finding it easy to stay on top of deals and make seamless purchases.

    We look forward to serving you again,

    JM Bullion

    Reviewed May 10, 2026

    My first experience purchasing precious metal bullions arrived in a sufficient time and secured manner was quite pleasant. And they were the exact ones I desired, I will return. Great service JM Bullion.

    Thanks for your vote!
    JM Bullion
    Response from JM Bullion

    Hi William,

    Thanks so much for sharing your first experience with us! We’re glad to hear your order arrived in a timely and secure manner and that you received exactly what you were looking for. We look forward to serving you again!

    Best regards,

    JM Bullion

    PricePunctuality & SpeedRates

    Reviewed May 9, 2026

    Speedy and secure delivery. Competitive prices. Have been buying from JM since 2020 and will buy from again.

    Thanks for your vote!
    JM Bullion
    Response from JM Bullion

    Hi Lannie,

    Thanks for the great feedback and for being a customer since 2020! We’re glad to hear you’re happy with the speedy, secure delivery and competitive pricing.

    We look forward to your next order,

    JM Bullion

    PricePunctuality & SpeedStaffRatesValue

    Reviewed May 9, 2026

    Fast, excellent condition, good price, good value.

    Thanks for your vote!
    JM Bullion
    Response from JM Bullion

    Hi John,

    Thanks for the great feedback! We’re glad to hear you’re happy with the fast service, product condition, pricing, and overall value.

    We look forward to serving you again,

    JM Bullion

    Punctuality & SpeedBilling

    Reviewed May 9, 2026

    Hold times processing times are well below expectations, subpar at best. The waiting to ship is unbelievably long. Competitors are much quicker. JM was my go to but I’ve found others that do much better. Cutting nearly a week or more off delivery times for the same payment and order process.

    Thanks for your vote!
    JM Bullion
    Response from JM Bullion

    Hi Michael,

    We appreciate your feedback and are sorry to hear that your recent experience did not meet expectations. We understand how important timely processing and shipping are, especially when comparing delivery speeds across companies.

    Please note that ACH/eCheck payments require a clearing period of 3–5 business days before orders can be released for shipment. After reviewing your order, we confirmed that it was processed within that stated timeframe. Customers can review our payment processing timelines here: https://www.jmbullion.com/about/payments/

    That said, we truly value your business and regret any frustration this caused. As a gesture of goodwill, we have sent a coupon to the email address associated with your account for use on a future order. We appreciate the opportunity to serve you and hope to regain your confidence moving forward.

    Warm Regards,

    JM Bullion

    PriceRates

    Reviewed May 9, 2026

    The entire transaction was very efficient. They delivered what I ordered on time at a good price. I would definitely use JM Bullion again.

    Thanks for your vote!
    JM Bullion
    Response from JM Bullion

    Hi Robert,

    Thanks for the great feedback! We’re glad to hear the entire transaction was efficient, the order arrived on time, and you were happy with the pricing.

    We look forward to serving you again,

    JM Bullion

    Reviewed May 8, 2026

    The item arrived in a timely manner and was packed professionally.

    Thanks for your vote!
    Profile pic of the author.
    Verified purchase
    PricePunctuality & SpeedStaff

    Reviewed May 5, 2026

    They offer a variety of options for precious metals at various weights. A great way to help invest in the future. I was part of a 1 Kilo Silver Bar pre-order this time and had to wait an additional month, but the savings overall made it worth the wait. No issues with my two previous gold orders either.

    Thanks for your vote!
    JM Bullion
    Response from JM Bullion

    Hi Kevin,

    Thanks for the great feedback and for being a repeat customer! It’s great to know your previous gold orders have gone smoothly. We're also glad to hear you’re enjoying the variety of metals and weights we offer, and that the savings on your pre-order made the wait worthwhile.

    We look forward to serving you again,

    JM Bullion

    Reviewed May 2, 2026

    A good and trustworthy company. Always get what I ordered in a timely fashion.

    Thanks for your vote!
    JM Bullion
    Response from JM Bullion

    Hi Keith,

    Thanks for the great feedback! We’re glad to hear you find us trustworthy and that your orders consistently arrive on time and as expected.

    We look forward to serving you again,

    JM Bullion

    Verified purchase
    Customer ServicePriceBillingRates

    Reviewed May 2, 2026

    JM Bullion experience was almost five stars but for two issues: (1) they extra added charge for each item when paying with a credit card like Visa/Mastercard, (2) the "over sport/designer" increase over market price. The shipping and handling were great and deceptive.

    Thanks for your vote!
    JM Bullion
    Response from JM Bullion

    Hi Frederick,

    Thanks for taking the time to share your feedback. We’re glad to hear you were happy with the shipping and handling, but we’re sorry to hear your concerns regarding credit card processing fees and pricing premiums. We understand cost is an important part of the experience, and feedback like this is helpful as we continue to evaluate our pricing structure and payment options.

    We appreciate your business and hope to have the opportunity to serve you again in the future,

    JM Bullion

    Communication

    Reviewed May 2, 2026

    I have purchased on 4 occasions from JMB. This firm was referred to me by my business partner who has made dozens of purchases over several years. JMB keeps me informed all through the process. I am a very satisfied customer.

    Thanks for your vote!
    JM Bullion
    Response from JM Bullion

    Hi Sam,

    Thanks for the great feedback and for being a repeat customer! We’re glad to hear you’ve had a smooth experience across multiple purchases and that you appreciate the updates throughout the process. It’s great to know we came recommended by your business partner as well.

    We look forward to serving you again,

    JM Bullion

    Verified purchase
    Sales & MarketingStaffFollow-Through

    Reviewed April 24, 2026

    My experience with JM Bullion has been extraordinary! Working with David (Sales) and Laura (IRA) is a truly wonderful experience. David is incredibly knowledgeable with metals acquisition, and he follows through on every aspect of a transaction with professionalism, integrity, and excellent sales/client service. Laura went above and beyond to ensure every aspect of the IRA deposits were completed with incredible accuracy and in a very timely manner from purchase to depository delivery. I highly recommend JM Bullion in regular Precious Metals purchases and with Gold IRA setup. JM Bullion is my one stop shop for Precious Metals! Thank you David, Laura, and JM Bullion - I am looking forward to working with you again with future acquisitions.

    Thanks for your vote!
    JM Bullion
    Response from JM Bullion

    Hi Robert,

    Thank you so much for the incredibly thoughtful feedback! We’re thrilled to hear about your positive experience with David and Laura, and we’ll be sure to share your kind words with them. It’s great to know you felt supported throughout both your purchases and IRA setup, and that everything was handled with care and accuracy.

    We truly appreciate your recommendation and look forward to working with you again on your future acquisitions.

    Best regards,

    JM Bullion

    Scott increased rating by 3 stars.
    Customer ServicePunctuality & SpeedRefunds & Payouts
    After a positive interaction with JM Bullion, Scott increased their star rating on May 2, 2026.

    Updated review: May 2, 2026

    I was contacted by JMB and worked through the delivery issues. The reason for 4 versus 5 stars is I do not feel I should have had to go through the trouble of giving negative review to get the required assistance. My recommendation for others is to discuss (call) JMB prior to ordering to work out the shipping details.

    Original Review: April 22, 2026

    I ordered a Golden Eagle from JM Bullion. From the time the money was removed from my account till the coin shipped was approximately 2 weeks which is excessive as this was a direct bank to company transfer. Delivery of the coin was through UPS. I tried to schedule a delivery time however, JMB has restrictions with UPS preventing any scheduling of delivery. I called UPS they told me this. I called JMB, first response was I needed to talk to UPS. After explaining UPS sent me to JMB they then said yes they had placed restrictions on UPS and they could not change. So now the coin is heading back to JMB. I am sure it will be another 2 weeks before I see the money back in my account. If you purchase from JMB, which I never will again, ensure you can meet their non-flexible shipping/delivery requirements.

    Thanks for your vote!
    JM Bullion
    Response from JM Bullion

    Hi Scott,

    We’re very sorry for the frustration this experience caused—we understand how important timing and delivery flexibility are, and we could have communicated these details more clearly.

    ACH payments require a 3–5 business day clearing period before shipment, as outlined in our FAQs: https://www.jmbullion.com/faq/. Your order was processed within that timeframe, but we understand the overall timeline still felt excessive.

    Regarding delivery, the restrictions with UPS are required by our insurance policy to help protect your package in transit. While this does limit scheduling options, it’s in place for security. If you prefer more flexibility in the future, you can request USPS shipping, which allows packages to be held for pickup at your local post office.

    We were able to locate your order, and tracking shows it is currently being returned to us. We will be emailing you shortly with more information regarding the next steps for your order.

    We truly regret the inconvenience this caused and appreciate you taking the time to share your experience.

    Customer ServiceTechPricePunctuality & SpeedStaffResolution

    Reviewed March 25, 2026

    I recently sold to JM Bullion a large lot of silver coins and bars for my family. I handed the transaction due to their age and the fact that I handled all the selling when I worked for the family pawn shop for 20 plus years. From the moment the box left our sight the matter was poorly handled. These are a few points I want to mention that I feel anyone should know.

    1. The worst communication I have ever experienced.
    2. They sell to us invoice charged 3 different Times - once again would stay on hold more than 40 min at a time, trying to discuss the issue.
    3. Emails came over short - not answering the questions asked. I repeatedly would send more because o could not get a phone call back.

    4. When I finally get a phone call back, they blame it on possibly new employees, they had many packages coming in, The machine that counts could have been issue..

    They agreed they could send it all back to me, but here’s the issue with that. They had the merchandise. It was my word against theirs, even though I filled out an invoice with what I say was there. And we were talking about 67 Kennedy halves they say weren’t listed in the emails that I must’ve been mistaken. They even said they had their people recheck. They sent a screenshot of the image that was taken when the box was open. It had to be the worst image I’ve ever seen you can’t really make out what was there stuff is sitting off to the side. I sent them a picture of what I put in the box. You can clearly see on the bag 67 Kennedy halves. He said they weren’t 90% I said no they were 40% Kennedy halves said they weren’t there then in another email they mysteriously showed up they had gotten mixed in with the 90%. So obviously there are people don’t know the difference between a 90% Kennedy and a 40% Kennedy.

    When I finally did get a phone call back he said I will forgive the shipping charges and not charge you a check fee. I don’t know what else to do. He was very short when I asked to speak to someone higher up. He said he was it. Which I found out later was not true because I looked it up on the Internet. I sent the higher up an email the VP. I never got a response back.. now keep in mind we’re talking about 67 Kennedy halves not a lot of money but that’s not the point. We were in the pawn shop business for 35 years if one of our customers had had grievance with something that we did or we had offended them. I 100% assure you we would’ve made it right.

    Our customers were our living breathing livelihood. So we go ahead and decide to sell the silver because we really don’t have any other choice because they had the merchandise. So we sell and guess what not only did they charge us for the check fee they charged us more than what was originally on the original invoice. It was supposed to be a $30 check fee. They charged us 50. The worst transaction I believe I’ve ever encountered. We normally always sell to Noble and I’ve never had an issue in all the years that we’ve sold, but they weren’t buying any silver at the time due to silver being so high in the melting process being delayed. I would not recommend them to anyone.

    Thanks for your vote!
    JM Bullion
    Response from JM Bullion

    Hi Sandra,

    We’re truly sorry for the frustration and disappointment this experience caused. We understand why you would feel upset after everything you described, especially with the communication issues and the confusion surrounding the items in your shipment.

    We appreciate you taking the time to share these details, and we would really like the opportunity to work toward a resolution with you. Please respond to our private message so we can continue the conversation and see what we can do to help make this right.

    Sincerely,

    JM Bullion

    Customer ServiceTimeliness

    Reviewed March 19, 2026

    Placed multiple orders with them. Small $2K and a couple more to check out their service. Final order of $170621 was placed and never delivered. Tried to work it out with claims and told it could take up 30 days. It's been 47. Now I receive no response.

    Thanks for your vote!
    JM Bullion
    Response from JM Bullion

    Hi John,

    Thank you for taking the time to share your experience, and we sincerely apologize for the frustration this situation caused. We understand how unacceptable it is to wait longer than expected for a claim resolution and to feel that communication fell short along the way.

    While the claim was ultimately approved and paid, we recognize that the process took longer than anticipated and that we did not meet our own standards for responsiveness during that time. That is not the experience we aim to provide, especially to a valued repeat customer.

    Your feedback has been shared internally and is being used to improve both our claims handling timelines and our communication throughout the process. If there is anything further we can do to support you, we welcome you to reach out to us directly so we can assist. Thank you again for bringing this to our attention.

    Warm Regards,

    JM Bullion

    Customer ServicePriceOnline & AppRates

    Reviewed March 18, 2026

    I placed an order on Feb 18th. It took over a month to receive the order despite their website stating that all orders ship within 1 business day. Secondly, I paid $166 for a 1 lb bar of Copper and when my husband looked at their website it was selling for $79 for the same bar. He thought there may have been an error, however, when I called customer service I was basically told that the market fluctuates and on the day I ordered it, the price was $166. I realize now what a fool I was dealing with this company. It won’t happen again, I can assure you of that!!!

    Thanks for your vote!
    JM Bullion
    Response from JM Bullion

    Hi Deborah,

    We’re sorry to hear about your experience and appreciate you bringing this to our attention.

    Regarding the timing of your order, the copper bar you selected was a presale item with an expected availability date of 03/13/2026. Your order shipped on 03/11/2026 once the item became available. During checkout, a box must be selected acknowledging that the item is on presale, and our records show that this was completed. That said, we understand how this may have been overlooked and apologize for any confusion about the shipping timeline.

    In terms of pricing, our copper products—like all precious metals—are influenced by supply and demand at the time an order is placed. Prices can change frequently, and the price reflects the market conditions at that specific moment.

    We truly regret the frustration this experience caused. As a gesture of goodwill, we will be sending a $20 coupon to the email address on file with your account to apply toward a future purchase.

    We appreciate your feedback and the opportunity to make this right.

    Verified purchase
    CoverageStaff

    Reviewed March 16, 2026

    JMBull, most of my purchases have been on average $1000/order, some more. Seems that just coming close to a $1000 per order would give me that advantage of having the product from JMBull via FedEx or USP and not USPS as the first two are signature delivery/acceptance, a bit more of a warranted Security measure than USPS. I understand I have the "option" of paying EXTRA $ for that service, but I really feel at $1000 avg purchase should warrant FedEx or UPS. Not to take much away any professionalism or good service from USPS, but the handling is not always precise,

    Thank goodness I have trusty neighbors that get my USPS post on occasion by error hold and return to me in the past. Have not experienced any such flub from FedEx or UPS. Query in addition, why does the Origin addressee and name of "JMBull" differ, as cited in photo (ORD#**)?? I've received other packages as such. This a "cover" for security or clandestine purposes?? Thank You. c, IER

    Thanks for your vote!
    JM Bullion
    Response from JM Bullion

    Hi Israel,

    Thanks for sharing your feedback and for being a valued customer. We understand your concerns regarding shipping preferences. For our base shipping option, we use a carrier of our choice, which is often USPS, while UPS is typically used for expedited services that include additional handling and delivery features. We appreciate you sharing your perspective on order value and will keep this in mind as we continue evaluating our shipping options.

    Regarding the return name on packages, we do use different names for security purposes to help protect the contents of shipments in transit and reduce unnecessary attention.

    We truly appreciate your continued support and look forward to serving you again,

    JM Bullion

    Verified purchase
    Billing

    Reviewed March 16, 2026

    I am new to collecting and I have to say, it was a pleasure ordering from JM Bullion. The whole ordering process was simple. From deciding what I wanted, to ordering, to payment and shipping. Everything was a breeze. TY JM Bullion!

    Thanks for your vote!
    JM Bullion
    Response from JM Bullion

    Hi Jeffrey,

    Thanks so much for the great feedback! We’re glad to hear your first experience as a new collector was smooth and easy from start to finish.

    We look forward to serving you again,

    JM Bullion

    Verified purchase

    Reviewed March 13, 2026

    My purchase was great, except FedEx delivery. I pay the extra $12.99 for secure delivery requiring a signature. I prefer USPS for this service, but UPS is OK as they will work with the customer on the delivery. FedEx does NOT, I have to be here all day.

    Thanks for your vote!
    JM Bullion
    Response from JM Bullion

    Hi Robert,

    Thanks for the great feedback—we’re glad to hear your purchase went well overall. We also appreciate you sharing your thoughts on delivery preferences. Just to clarify, our expedited shipping now goes exclusively through UPS, which includes signature-required delivery.

    We look forward to serving you again,

    JM Bullion

    Verified purchase
    Sales & MarketingPricePunctuality & SpeedRates

    Reviewed March 13, 2026

    I like the quick shipping if you buy what's in stock and the discrete packaging and the attention to detail. Also the purity of the metals you are getting are top tier and the spot prices and sales are great too.

    Thanks for your vote!
    JM Bullion
    Response from JM Bullion

    Hi Philip,

    Thanks for the great feedback! We’re glad to hear you’re happy with the quick shipping, discreet packaging, attention to detail, and the quality and purity of the metals. It’s also great to know you’re finding value in our pricing and sales.

    We look forward to serving you again,

    JM Bullion

    Verified purchase
    PricePunctuality & SpeedStaffRates

    Reviewed March 13, 2026

    Fabulous company all around. Price, speed, service, all great. I often compare prices from the major online precious metals companies, and JM is usually the best. The weekly deals are particularly interesting. Never had any kind of problem.

    Thanks for your vote!
    JM Bullion
    Response from JM Bullion

    Hi John,

    Thanks for the great feedback! We’re glad to hear you’re happy with the fast service, great condition, pricing, and overall value.

    We look forward to serving you again,

    JM Bullion

    Verified purchase
    Customer ServiceSales & MarketingPunctuality & SpeedFollow-Through

    Reviewed March 12, 2026

    As a first time buyer, I purchased a MLB silver round as a gift. Initially I was trying to purchase it online, unfortunately the system was glitching at checkout. I called to verify the sale, and it had not processed. The customer service person confirmed that the sale did not happen. She was more than happy to walk me through the process. Pleasantly answering all my questions, and making me feel comfortable about the transaction. Everything went as promised, and I received the coin ahead of schedule.

    Thanks for your vote!
    JM Bullion
    Response from JM Bullion

    Hi Steve,

    Thanks for the great feedback! We’re glad to hear your first purchase went smoothly and that our team was able to assist you through the checkout process and answer your questions. It’s great to know your order arrived early and as expected.

    Warm Regards,

    JM Bullion

    Verified purchase
    Customer Service

    Reviewed March 12, 2026

    Good website. Free to peruse all the silver and gold products in stock or temporarily out if stock. Shipped responsibly. Very good customer support via phone or email. This is my "go to" for great gifts. Tom

    Thanks for your vote!
    JM Bullion
    Response from JM Bullion

    Hi Thomas,

    Thanks for the great feedback! We’re glad to hear you enjoy browsing our selection, appreciate the shipping, and have had a positive experience with our customer support. It’s great to be your go-to for gifts!

    Warm regards,

    JM Bullion

    Verified purchase
    Customer ServiceSales & Marketing

    Reviewed March 12, 2026

    Customer service is still great. However, I was disappointed that the minimum purchase to receive free shipping was increased to $499 from $199. Now, for my smaller purchases I'm using APMEX. I still use JMB and purchase $499 or more sometimes. My suggestion is allow that previous minimum purchase at $199 for free shipping perhaps for the "On Sale" items only.

    Thanks for your vote!
    JM Bullion
    Response from JM Bullion

    Hi Nancy,

    Thanks for the thoughtful feedback and for continuing to shop with us. We’re glad to hear you’re still happy with our customer service, and we appreciate you sharing your thoughts on the free shipping threshold and your suggestion regarding select items. We will pass your suggestion along to the appropriate team for review.

    We look forward to serving you again,

    JM Bullion

    Verified purchase

    Reviewed March 12, 2026

    Easy order process. Discreet shipping. I have ordered from JM Bullion several times now and the product that I received was exactly as expected. I would certainly order from them again in the future.

    Thanks for your vote!
    JM Bullion
    Response from JM Bullion

    Hi Peter,

    Thanks for the great feedback! We’re glad to hear the ordering process has been easy and that your orders have consistently arrived as expected with discreet shipping.

    We look forward to serving you again,

    JM Bullion

    Verified purchase
    Customer ServiceContract & TermsPunctuality & SpeedRefunds & PayoutsStaff

    Reviewed March 12, 2026

    I’m very frustrated that my delivery was not completed by UPS (per JM Bullion’s instructions). I did not request a signature-required delivery because I knew I might not be home as I was out of town. They tried delivering on 4 consecutive days but returned it to you on 03/11. I wanted the delivery to be left for me, as I have done on all of my silver orders. Now I have to wait until it gets back to you, then make a new arrangement for delivery. I don’t want to call you because on the 2 or 3 occasions I have called and spoken with a representative, I have been treated rudely. I do not have a receipt to share below because I have not received my order. I still like your company and products but I would appreciate a fix for this issue without my having to jump through hoops. Thanks.

    Thanks for your vote!
    JM Bullion
    Response from JM Bullion

    Hello Dale,

    Thank you for providing your feedback. We are sorry to hear about your recent experience with support regarding your delivery. We will review this issue, as it does not meet our standards for exceptional customer service. After investigating your order, we found that it was successfully delivered after switching to a more suitable carrier. We apologize for any inconvenience this may have caused and look forward to continuing to serve you.

    For further assistance, please email us at support@jmbullion.com or contact our support team via phone at 1-800-276-6508 8am-6pm Central Time (Mon-Fri).

    Warm regards,

    JM Bullion

    Verified purchase
    PriceStaffRates

    Reviewed March 12, 2026

    I have ordered from JM Bullion several times. They are very professional, timely and trustworthy. During the major price spike JM Bullion was very upfront about being slightly behind on orders due to shortages. They were in contact with me the entire time.

    Thanks for your vote!
    JM Bullion
    Response from JM Bullion

    Hi Patrick,

    Thanks for the great feedback and for being a repeat customer! We’re glad to hear you’ve had consistently positive experiences and that our team kept you well-informed during a busy period—that communication is something we really prioritize.

    Warm regards,

    JM Bullion

    Verified purchase
    Punctuality & SpeedTimeliness

    Reviewed March 12, 2026

    Everything has been great until my last order, which I was told would be delivered on 3/4/26, but UPS attempted to deliver on 3/3/26 when no one was at home. Later on 3/3/26, I received a text from UPS stating that another delivery attempt would be made on 3/4/26, but UPS never arrived. I didn't receive my package until the next day, 3/5/26, and the box was crushed.

    Thanks for your vote!
    JM Bullion
    Response from JM Bullion

    Hi Edward,

    We’re really sorry to hear about the delivery issues with your most recent order, especially the missed timing and the condition the package arrived in. We understand how frustrating that must have been.

    We appreciate you bringing this to our attention and will make sure this is shared with the appropriate team for review.

    Warm regards,

    JM Bullion

    Verified purchase
    Sales & MarketingOnline & AppStaffFollow-Through

    Reviewed March 12, 2026

    This is the first purchase I made with you all. The app is great. The transaction was smooth and the package was delivered as promised with excellent items! I will definitely make more purchases in the near future. Thank you.

    Thanks for your vote!
    JM Bullion
    Response from JM Bullion

    Hi Jonathan,

    We’re glad to hear your first experience went so smoothly and that you’re enjoying the app and your order. It’s great to know everything arrived as expected, and we really appreciate your support.

    Warm regards,

    JM Bullion

    Verified purchase
    Online & AppStaff

    Reviewed March 12, 2026

    I have purchased products from JM Bullion recently and have been pleased with my purchases. I appreciate the ease of purchasing the products and the quality.

    The information available on the website is extremely helpful when choosing products for purchase. I have only recently started purchasing gold and I appreciate this company for my needs!

    Thanks for your vote!
    JM Bullion
    Response from JM Bullion

    Hi Jeannette,

    We’re so glad to hear you’ve been pleased with your recent purchases and are finding the website helpful as you get started with gold buying. It’s great to know the process has been easy and the quality has met your expectations.

    Warm regards,

    JM Bullion

    Verified purchase
    Punctuality & Speed

    Reviewed March 12, 2026

    It's a pleasure doing business with you. Fast delivery and an easy and secure transaction You are the best in the industry.. I would buy from you again and recommend you.They have a variety of products, including beautiful collectible pieces and bullion coins.

    Thanks for your vote!
    JM Bullion
    Response from JM Bullion

    Hello Alpidio, thank you so much for the kind words! We’re thrilled you enjoyed the smooth transaction, fast delivery, and our selection. We truly appreciate your recommendation and look forward to serving you again!

    Best regards,

    JM Bullion

    Verified purchase
    Sales & MarketingPricePunctuality & SpeedStaffRates

    Reviewed March 12, 2026

    JM BULLION is the only place online that I buy my metals from silver and gold, I have been purchasing from them for several years now and they are always professional and quick. The staff is helpful and the shipping is efficient and fast. They offer great competitive pricing and sales pricing.

    Thanks for your vote!
    JM Bullion
    Response from JM Bullion

    Hi Bryan, thank you for your continued trust and loyalty over the years! We’re glad to hear you enjoy our pricing, fast shipping, and helpful service—it truly means a lot to us.

    Best regards,

    JM Bullion

    Loading more reviews...

    JM Bullion Company Information

    Company Name:
    JM Bullion
    Year Founded:
    2011
    Address:
    11700 Preston Road, Ste. 660153
    City:
    Dallas
    State/Province:
    TX
    Postal Code:
    75230
    Country:
    United States
    Website:
    www.jmbullion.com