
JG Wentworth Structured Settlements Reviews
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About JG Wentworth Structured Settlements
JG Wentworth offers lump-sum cash alternatives to structured settlements or annuity payments. Whether the payments are from settlements, annuities or casino and lottery winnings, the company provides fast cash buyouts and flexible options for each customer. The company offers signing bonuses and cash advances and includes a best-price guarantee with all purchases.
Visit www.jgwentworth.com/structured-settlements- Best-price guarantee
- Customized options
- Free quotes
- Payments may take up to three weeks
- Credit score impact
JG Wentworth Structured Settlements Reviews
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Reviewed Aug. 7, 2017
We had such a wonderful experience working with Casey. He was very easier to work with. The transaction went smoothly because of Casey. Casey made it easy to get the money that we needed and walked us through the process so it was easy.
Hi Thomas,
Casey is one of our most knowledgeable and longest tenured agents and reviews like this show us how he got there. We're glad he provided top notch service and that he made the process so easy for you. We greatly appreciate the kind words and hope you'll reach out again, should you need help in the future. Thanks!
Reviewed Aug. 7, 2017
Mike ** was a very easy person to work with. He answered any questions I may have had and made sure I was getting the best deal. If it weren't for his great customer service I would have not processed with working with this company.
Ajee,
Thank you for the kind words and for taking the time to post this review. Mike is THE MAN and we're glad you found his service so helpful. If you ever need help in the future, don't hesitate to contact him. Cheers!
Reviewed Aug. 7, 2017
J.G. Wentworth is a very trustworthy, reliable, and fast company who does they say they are going to do, and are efficient in how they do it. Very happy with my experience. Michael ** was very helpful in the process and made the whole thing a very comfortable situation. :)
Hi Richard,
Thanks for the kind words! Michael is one of the best people we have and we're glad he made your experience so positive. If you ever need help in the future, don't hesitate to contact Michael again. Cheers!
Reviewed Aug. 7, 2017
Had an amazing experience with JGW. This is my 2nd time and Casey made this very easy. He answered all my questions fast and with so much details. Anything I needed he was there to help within minutes of asking. He had my at ease with my decision. Thank you so much JGW.
Hi Ninikia,
You're very welcome. Casey is the best and we're glad to hear your experience was so positive! Thank you for taking the time to share with the world. Cheers!
Reviewed Aug. 6, 2017
Shawn has been a big help to me. Anything he could do he would. Always kept me updated on everything. Kept in touch throughout my numerous experiences with J.G. I am highly satisfied overall. I would recommend friends and family. Anytime I needed money Shawn got it for me. He keeps his word. And that means a lot to me. Thanks Shawn for everything. You are awesome...
Hi Stephanie,
Thank you for the kind words about Shawn. He truly is one of the best agents we have and we loving hearing how he goes the extra mile for his customers. If you ever need help in the future, please don't hesitate to contact him again.
Reviewed Aug. 6, 2017
Excellent service, the agent assigned to me be there every step of the way and very willing to help with any problem I come into throughout the process. The rates are kind of extra but in the end it's worth it. I love how they keep a relationship with clients after the process, checking in, and sending estimates on other transactions just in case you need it.
Hi Trequan,
We really appreciate the kind words! We know our agents are top notch, but it's still great to hear stories like this. If you ever need help again in the future, don't hesitate to reach out. Thanks!
Reviewed Aug. 6, 2017
J.G. Wentworth and staff were very thoughtful with every decision. Very punctual and ready to do their job. Easy to follow and understand every step of the way. They lived up to their reputation unlike other annuity firms. J.G Wentworth stands above the rest.
Hi Sarah,
We're glad to hear you were treated so well and that process was easy for you. We also appreciate you sharing your experience with the world so others can hear about the great work we do. If you ever need help again in the future, please don't hesitate to contact us again. Thanks!
Reviewed Aug. 4, 2017
I had a wonderful experience working with Tom. He was detailed, informative and professional! I Grateful for the help that was provided expeditiously! The service was very quick and easy with no problems or hidden fees! I would tell everyone to try JG Wentworth. I very very very much pleased.
Hi Rachel,
Tom is awesome! We're so glad he made everything so easy for you. We really appreciate the kind words and, if you ever need help again in the future, please don't hesitate to call us! Thanks!
Reviewed Aug. 4, 2017
I have done 2 transactions with J.G. Wentworth. The 1st one was amazing! Was a great experience and was very fast. My 2nd experience was not so great. Was delayed after I had my court date and ended up having to wait another week after my court date to find extra paperwork. The paperwork process should have been done way prior to my court date was even scheduled. I have to say I was very unsatisfied with that transaction.
Reviewed Aug. 4, 2017
They were really helpful and got me the amount of money I wanted both times. They answered all of the questions that I had. They even did promotions to the point that I had extra free cash just by working with them. They are a really good company to go through.
Hi Hilari,
Thanks for the kind words and for sharing your awesome experience with the world! If you ever need help again in the future, you know who to call. Cheers!
Reviewed Aug. 4, 2017
They were very courteous and friendly throughout the entire process. They make it very simple to get your money and are always willing to help whenever you call. I would call them again if I needed more help in a heartbeat.
Hi Dillon,
We're glad you had such a great experience and appreciate the kind words. We'll always be here for you if you need help in the future. Thanks!
Reviewed Aug. 4, 2017
My experience with J.G. Wentworth and especially with Casey has been an easy and informative process. He has kept me informed during every moment of my dealings. I would highly recommend J.G. Wentworth to my friends and if I needed to use them again.
Hi Michael,
We love seeing reviews like this! Casey's reputation for helping customers is legendary, so we're glad you got to experience that for yourself. If you ever need help again in the future, please don't hesitate to contact him again. Thanks!
Reviewed Aug. 4, 2017
Tom is a really helpful person and I would definitely recommend anyone to work with him if they need cash now. Without Tom I wouldn't be in my house right now! Thank you Tom. You really helped me more than you'll ever know.
Hi Anthony,
Thank you for the kind words. We're glad Tom was able to take such great care of you! He's one of the best people we have so, if you ever need help again in the future, please don't hesitate to contact him. Cheers!
Reviewed Aug. 4, 2017
JG WENTWORTH was very professional and courteous throughout the entire process. The communication was excellent. They were able to give me the best offer for my structured settlement payments and I was very satisfied with the final outcome. I would do business with them again in the future.
Hi Christopher,
We really appreciate the kind words! Communication is key in this process and it really ensures everything goes smoothly, so thank you for recognizing that. We'll be here if you ever need help in the future. Cheers!
Reviewed Aug. 4, 2017
Thank you! You helped me out a lot, very great staff! Would definitely recommend you to other people. Always helped with any questions I ever had and were very quick getting back to me. I appreciate everything! If I ever need help with anything again you will be hearing from me!
Hi Samantha,
Thank you for taking the time to submit a review. We're thrilled to hear you had such a great experience. If you ever need help in the future, please don't hesitate to contact us again. Enjoy the rest of your summer!
Reviewed Aug. 2, 2017
My husband and I were slowly, but surely, sinking deeper into debt. He received an annuity from an old accident and the small monthly payments were nice, but restrictive. There was so much we could do with the money if we had a larger amount. We wanted to start a savings account for our retirement, take a honeymoon, and move into a cheaper area. I made a call to J.G. Wentworth because of their catchy commercials and their great reviews online. That call went to Casey. He was such a delight to work with. He is a very friendly person and extremely knowledge about the processes we would need to go through. While it takes about a month for the whole process, he was able to get us bonus cash and an advance on our settlement fast. That really helped.
Casey walked us through the process step by step. It was very calming to know he was always available to help if we had any questions. He is also very personable. He isn't just selling their product he is a person who has the same life experiences as everyone else. He knows life has its ups and downs and can relate. He was sympathetic and nonjudgmental. I never felt uncomfortable talking or chatting with him. The transaction went smoothly. We had no issues. We actually ended up selling off all our annuity to them at a fair price. We also plan on using them for a mortgage, too!
We are so pleased you had a wonderful experience with Casey and the J.G. Wentworth team. Thank you for the review, and we look forward to hearing from you on that mortgage!
Lisa
Reviewed Aug. 1, 2017
My husband and I were in a financial pinch and we made the call to cash out a portion of my husbands annuity. We called J.G. Wentworth and immediately we were helped by Casey **. He helped us from beginning to end. Anything we needed he was there to assist. He was positive and professional with all our needs. If anything ever arises and we get in a financial bind we will definitely contact J.G. Wentworth. Thank you Casey **!!
Hi Mary,
Thanks for taking the time to submit a review for Casey. He is one of the best people we have here and we're glad to hear he was so helpful. If you ever need help again in the future, please don't hesitate to contact Casey directly.
Reviewed Feb. 17, 2017
At first, I was more than skeptical about doing this deal with J.G Wentworth. But being as how I needed money for a car to get back and forth to work, and hopefully money towards a new home, I heard them out. The deal was fair and my agent, Natalie ** was beyond amazing and professional. She kept me in the loop, and always answered my calls or text no matter how many times I called and messaged her about the situation. I rate her a 12 out of 10. She was fantastic and made the entire process run smoothly.
Hi Russell,
We greatly appreciate the kind words and, yes, Natalie is awesome! Please don't hesitate to reach out should you need anything in the future. Thanks.
Reviewed Oct. 5, 2016
Mark was absolutely wonderful and patient with me throughout the whole process. I probably would not have gone through with the process if it hadn't been for Mark. He was very helpful and was always able to answer any questions I had.
Veronica,
Thank you for sharing your experience working with J.G. Wentworth. We truly appreciate the feedback and are thrilled to hear that Mark was so helpful. Please do not hesitate to reach out for anything you may need in the future.
Reviewed July 23, 2016
Unfortunately, the need arose to draw money from the structured annuity I own. In light of this being a "life decision", the process was one that I didn't want to undertake. J.G., and particularly Alan ** and his team, made the transaction as painless as possible. The legal representation could not have been better and J.G. funded the deal in 48 hours. I will be happy to recommend J.G. in the future.
George, thank you for taking the time to share your experience with J.G. Wentworth. We are happy that our team was able to meet your needs in a professional and efficient manner, and we sincerely appreciate your recommendation.
Reviewed July 22, 2016
I just want to say Robert did a excellent job. He answered every question I had and helped me as much as possible.
Great feedback, Trent! We are glad to hear that you’re happy with your representative, Robert, and will be sure to share your experience with him.
Reviewed June 8, 2016
I am submitting this survey to let you know that Alexandra (Alex) ** is a valuable employee at your company. She is resourceful, kind, thoughtful, professional and knows the true meaning of customer service. Alex has been working with me since April 2016, trying to get John Hancock to turn over an annuity to J.G. Wentworth that I had asked them to do for a lump sum distribution from your company. Hancock put us both through a very unprofessional turn of events and there were times I just wanted to give up and say forget it and I came close to it.
Alex though was patient, most helpful and went above and beyond what most professionals would have put up with, with all my multiple emails and my phone calls. She was most kind in allowing me to vent and to talk about my mother who recently passed. She was compassionate and it meant very much to me that she never seemed upset with me or shunned me. She always returned my emails/phone calls as quickly as possible which made me feel valuable as a client. She could teach John Hancock a lot about how to treat customers and how to do their jobs properly.
Now that I am finally at the end of this process I just wanted to ensure that Alex was recognized for her total professionalism and her humanity. Those qualities and the ones mentioned above are hard to find today and I am so thankful that Alex is the person that had my account and worked with me and hung in there with me with all the non-professionalism we put up with from John Hancock. I hope that Alex will be recognized/rewarded in some way. She is a most valuable employee to J.G. Wentworth and I am glad I had the chance to work with her.
Donna,
Thank you very much for taking the time to write this review and share your wonderful experience with J.G. Wentworth, and specifically Alex. We are proud to have both wonderful respresentatives and customers to work with. Thank you!
Regards,The J.G. Wentworth Team
Reviewed May 9, 2016
My experience with JGW was good. I wish the rep that was working with me would have stayed in touch more than he did but overall he was good!
Thank you for taking the time to write a review on your experience with J.G. Wentworth. We are glad you had a positive experience and will share all your feedback with your representative.
Regards,
Lisa
Reviewed April 16, 2016
In our family, a badly disabled Dad, father and family supporter, was catastrophically injured never to work again, died of his injuries, but not before 3 2 1 Henderson Rcbs (J.G. Wentworth) ignored his health and dependents need for the income (ignoring the '03 structured settlement protection laws, proceeded to go to court to take the monthly income). In their continued persistent efforts, they arranged for a "Client attorney" to execute their contract before the court dates, stating a change of beneficiary would be made. That same "Client attorney" was informed of the Law and the Client's health and dependents, and proceeded to arrange a "Change of Will" as well as sign the contract.
After dying, EVEN WITH the judge denying that company any rights, family had the burden of changing Estate to the proper family and all the expenses as well as all the worry of these company people's relentless efforts in the not legal efforts to gain the income. Upon complaints they just stated "well, he could have changed his Will back". He was too sick and died, as well as... It was his attorney that did these contracts (their written contract). The Will change is to protect themselves and the None of this contract is valid if a Judge does not approve - seems to ignore that part.
This and the tricks they use (Name changes - official almost Government looking letters - letters of continued rights to take more income - relentless efforts - ignoring facts and dependents and not accepting calls back - flashing contracts by judges... and more) are sickening. Unless a poor family is informed and make a case in the same court room, they will have lost needed monthly income. Find a Lawyer to help. That' s a joke as well. They are out for your money and your kids' money. They don't care as well. There are laws to protect. Protect yourself and others.
Thank you for taking the time to tell us about your family's experience. We value your feedback and would appreciate the chance to resolve any issues. We have tried to reach you at the number you provided and will continue to do so.
Regards,
Lisa
Reviewed Feb. 12, 2016
It was a pretty good experience. Everyone was nice.
Sarah, thank you for taking the time to share your feedback. We’re happy you had a good experience- our customers mean a lot to us!
Reviewed Feb. 5, 2016
My experience with J.G. Wentworth has been absolutely great! They are nice, very helpful and don't waste your time. I haven't had any problems or doubts. If I have questions, they give me the information I need. I definitely recommend them!
We appreciate your feedback, Erika! We aim to provide the best service for our customers!
Reviewed Feb. 5, 2016
The total experience was painless, I barely had to do more than sign. Every person I talked to was friendly, helpful and informed. I would absolutely recommend J.G Wentworth. It went so smoothly and quickly. I loved that I was able to text with them as well as speak to a live person when I did call. Thank You J.G. Wentworth!
experience with others. We’re happy that you are happy!
Reviewed Feb. 3, 2016
I didn't know receive the money I thought I should. You guys kept more than what you guys needed to keep.
Matt, Thank you for giving us the opportunity to resolve this issue. Your feedback is valuable to us and we will use it to improve our services. We’ll reach out privately to begin resolving this issue.
Reviewed Feb. 3, 2016
I have used J.G. Wentworth many times and I am always satisfied with their service. Devon ** is awesome and always is there for me. Love this company. Thanks.
perfect service for each customer!
Reviewed Feb. 3, 2016
As quick and painless as possible. Good rates with all considered. Very personable and considerate staff that helped me with my unique needs as fast as possible. All around, I'm simply satisfied with my experience.
Thank you, Benjamin. We appreciate the time you spent to share your feedback! We’re happy to hear we were able to provide the service you needed.
Reviewed Feb. 3, 2016
It was only shortly after my transactions with JG that I found out with help from several sources (including a lawyer who viewed all the paperwork) that I was sold short almost $350.000. My advice, seek all options before you sell anything.
Bruce, we would appreciate the opportunity to address your situation. We have notified our customer service team, and they are trying to get a hold of you. We look forward to speaking with you.
Updated review: Feb. 5, 2016
Yes after talking to Joe at JG Wentworth I was satisfied of the outcome.
Original Review: Feb. 3, 2016
Well I feel that the amount they give you for your own money and the interest rate they give you was not right. To give someone $50,000 and only get $20,000 out of it and they make $30,000 for only having to wait for 3 years or so--that's not right. They totally screw you every chance they get, they take advantage of people that really need the money, and they know it they are bottom feeders.
Timothy, thank you for speaking with Joe at J.G. Wentworth yesterday. We appreciated the opportunity to address your situation. We strive to provide excellent customer service, and are glad we were able to connect and clarify the situation.
Reviewed Feb. 3, 2016
Very rude and inaccurate information.
Reviewed Feb. 3, 2016
I was living in Charlotte NC when I completed my transaction with JG Wentworth! It allowed me to move to Cincinnati, start a family and get myself out of debt! I highly recommend working with their knowledgeable staff!
Great feedback, Carlos! We genuinely appreciate it and we’re glad to hear that you’re happy with our service!
Reviewed Feb. 3, 2016
No one contacting me via email like I was told twice. Been 3 days. Still no email from anyone. Worked with J.G. before and was nowhere near this bad communication. Other companies contacted.
I am glad you and Joe were able to connect via email. We appreciate all our customers and apologize for not being in touch with you sooner. We hope to work with you in the future.
Regards,
Lisa
JG Wentworth Structured Settlements Company Information
- Company Name:
- JG Wentworth Structured Settlements
- Website:
- www.jgwentworth.com