JG Wentworth Structured Settlements Reviews

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About JG Wentworth Structured Settlements

JG Wentworth offers lump-sum cash alternatives to structured settlements or annuity payments. Whether the payments are from settlements, annuities or casino and lottery winnings, the company provides fast cash buyouts and flexible options for each customer. The company offers signing bonuses and cash advances and includes a best-price guarantee with all purchases.

Pros
  • Best-price guarantee
  • Customized options
  • Free quotes
Cons
  • Payments may take up to three weeks
  • Credit score impact

JG Wentworth Structured Settlements Reviews

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    2 featured reviews
    How do I know I can trust these reviews about JG Wentworth Structured Settlements?
    • 4,880,885 reviews on ConsumerAffairs are verified.
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    Page 5 Reviews 437 - 637
    Verified purchase

    Reviewed Nov. 30, 2018

    My 3rd time working with JGW. This was by far my best experience. I was scheduled for emergency spine surgery and couldn’t work. James took care of everything, and I was able to get the money I needed! Now I can recovery comfortably and make it to my appointments without having to stress out over the bills... Thank you!

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    JG Wentworth Structured Settlements
    Response from JG Wentworth Structured Settlements

    Jason,

    Thanks for the great review and we hope your recovery is going smoothly. We'll pass on the kind words to James and appreciate the continued business. Get well soon!

    Verified purchase
    StaffProcess

    Reviewed Nov. 30, 2018

    J.G.W. Representatives were incredible, I was helped by Nick and he was extremely knowledgeable and helpful. Made sure I understood what the process was and answered all my questions about each step. Very thankful to him, he just made the whole process great!

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    JG Wentworth Structured Settlements
    Response from JG Wentworth Structured Settlements

    Thanks for the great review, Franco! Nick is one of our best people and we're lucky to have him. If you ever need help in the future, don't hesitate to reach out to him again.

    Verified purchase
    Customer ServiceStaff

    Reviewed Nov. 30, 2018

    I cannot praise enough the great service that I received from Eva at JG Wentworth. She was always available to me and called me back immediately when I had questions. She is truly a valuable asset to the company. I would recommend her to my friends and family.

    Thanks for your vote!
    JG Wentworth Structured Settlements
    Response from JG Wentworth Structured Settlements

    Marie,

    We greatly appreciate the review and recommendation. If you ever need help in the future, please don't hesitate to reach out. Thanks!

    Customer Service

    Reviewed Nov. 30, 2018

    They were quick to process my annuity payment, but that was the last one I was supposed to receive. Apparently, they sold my information to other companies specialize in early cash outs of structured settlements. I receive calls all the time, and enough mail to fill a landfill. I cashed out my settlement over 10 years ago, and it’s still going on. Hey this is borderline harassment. Thanks, guys. I should have just waited for my payout. I guess I was stupid to assume they had some sort of privacy policy. This is getting really old.

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    No response received

    Reviewed Nov. 29, 2018

    JG Wentworth sold my structured settlement and now they say there is no payout date. This is my inheritance and they don’t want to give any information to me about my own money!! Can you explain how you are helping people with early payout and then selling it to people who want to keep my money. This is a lawsuit waiting to happen!!! I want my money and I want it now!!!

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    No response received
    Samad increased rating by 2 stars.
    Customer Service
    After a positive interaction with JG Wentworth Structured Settlements, Samad increased their star rating.

    Original Review: Nov. 19, 2018

    I went to court. Was approved to be funded, and when I called to get my check as I was guaranteed in the court they've come up with an excuse as to me not having enough documents proving my residence. I've sent over 15 documents, with my business information, EIN number to my Colorado-based business, banking information, social security info etc. And now they're saying that if I can't provide more they're not going to fund me and will hold up my future payments etc.

    They advanced me money that I now owe them, and I've spent money making it to court etc because I've been out of state visiting family and they've been very messy, disrespectful and downright tasteless in what seems to me trying to take my money. I've worked with stone street Capitol before and I'd suggest to anyone to deal with them instead of the shady company J.G. Wentworth.

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    JG Wentworth Structured Settlements
    Response from JG Wentworth Structured Settlements

    Samad,

    We're sorry to hear you had a difficult experience but we're glad our team was able to resolve everything for you. Please reach out if you need anything further. Thanks.

    Reviewed Nov. 15, 2018

    I sold my annuity back in 99 when it was a new concept and against my attorney and family, I made the transaction. It was the biggest mistake of my life. They talk you into it and only provided me 33% of my settlement and took advantage of a 21-year-old. Do not sell your money. Keep it for the reason you have it and it will pay off in the long run. These companies are worse than payday loans and the same payoff. I don't know how they can sleep at night!

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    JG Wentworth Structured Settlements
    Response from JG Wentworth Structured Settlements

    Hi William,

    We're sorry to hear you're feeling this way. While we can't turn back the clock for you, we'd be happy to discuss the details of your past transactions with you. Feel free to call us at 800-544-3822 anytime. We look forward to hearing from you. Thanks.

    No response received
    Customer ServicePunctuality & SpeedStaff

    Reviewed Nov. 15, 2018

    I had been working with JGW for about 2 months, and from the beginning they showed me how much they valued their customers. Their customer service is great, the process went by so fast and easy because they handled everything professionally. They made me feel comfortable with everything, I couldn’t have asked for a better company to work with!

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    JG Wentworth Structured Settlements
    Response from JG Wentworth Structured Settlements

    Chante'Nise,

    Thanks for the great review! It was a pleasure to work with you and, should you need help again, don't hesitate to reach out.

    Verified purchase
    Customer ServiceStaff

    Reviewed Nov. 13, 2018

    I have worked with JG Wentworth for years. I love the customer service they provide. They have done so many great things for me as a customer. No company has ever made me feel safe and secure about my transactions. I recommend JG Wentworth before any other company. Thank you for everything.

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    JG Wentworth Structured Settlements
    Response from JG Wentworth Structured Settlements

    Janet,

    We truly appreciate this review and we're glad to hear every experience you've had with us has been so positive. If you ever need help again in the future, don't hesitate to reach out. Thanks!

    Contract & TermsPunctuality & Speed

    Reviewed Nov. 8, 2018

    I am so glad that I contacted JG and worked with Michael ** throughout the structured settlement/lump sum process. I was given the amount I initially asked for, and everything went smoothly! Anytime I contacted with a question or concern, I was always answered promptly and although this agreement was a huge decision, I felt very safe signing with JG!

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    JG Wentworth Structured Settlements
    Response from JG Wentworth Structured Settlements

    Shayna,

    Thank you for the excellent review. It's our job to make you feel safe and secure working with us and we're glad to hear Michael took such great care of you. We'll be sure to pass these kind words on to him. If you ever need help in the future, don't hesitate to reach out!

    Verified purchase
    StaffProcess

    Reviewed Nov. 5, 2018

    Anthony and Casey, along with their team, were all a pleasure to work with. They were professional in their approach, and very helpful with everything. Anthony kept me in the loop throughout the entire process. Would definitely use this team again for any future transactions.

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    JG Wentworth Structured Settlements
    Response from JG Wentworth Structured Settlements

    Lindsey,

    The pleasure is all ours! We truly enjoyed working with you and would welcome the chance to do it again, should you need help in the future. Thanks for the excellent review!

    Verified purchase
    Punctuality & SpeedStaffProcess

    Reviewed Oct. 25, 2018

    Pierce did a great job. He took very good care of me. It was fast, he listen when I need some done. He was very polite, he made sure I got what we agreed on and he got the process done and over very quickly. I recommend him to anyone.

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    JG Wentworth Structured Settlements
    Response from JG Wentworth Structured Settlements

    Hi Stephon,

    We really appreciate this great review and will pass the kind words onto Pierce. If you ever need help again in the future, don't hesitate to reach out. Thanks!

    Verified purchase
    StaffProcess

    Reviewed Oct. 25, 2018

    I definitely recommend Jenna ** to help during this process. She was there any time I had questions she felt like a friend as if I knew her for long, she asked how my days were and comforted me when I was unsure about how the whole process would go.

    Thanks for your vote!
    JG Wentworth Structured Settlements
    Response from JG Wentworth Structured Settlements

    Hi Duane,

    Jenna is great! Thanks for the awesome review and we'll be sure to pass those kind words onto her. Cheers!

    Verified purchase
    Customer Service

    Reviewed Oct. 25, 2018

    I have opted out for 2 or 3 weeks and you all keep sending them. Please take me off the list! You the last time didn’t honor a check you sent. And before that there has been times that you haven’t honored cards. My time is money just like yours. I get calls also sometime 3 or 4 times a week.

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    Resolved outside ConsumerAffairs
    Verified purchase
    Staff

    Reviewed Oct. 10, 2018

    Micheal was a big help. He helped me throughout my whole case. He kept calling me making sure I was okay and if I had any questions, he got me a ride to and from court. He made me feel like I was his friend and that he generally cared about me & wanted me to get my money to better my future.

    Thanks for your vote!
    JG Wentworth Structured Settlements
    Response from JG Wentworth Structured Settlements

    Hi Ariel,

    Thanks for the stellar review! We'll be sure to pass those kind words off to Michael. Please don't hesitate to contact him, should you need help in the future. Cheers!

    Verified purchase
    Customer ServiceStaff

    Reviewed Oct. 8, 2018

    The content is simple in this message. I am sick of receiving emails texts and phone calls. Adrian ** the JGW agent that was working on the case will not stop contacting me! I have told Adrian multiple times via phone calls to stop contacting me. He made me offers in the past few months that had me interested. I stated to Adrian that I did not have a reason to cash out my structured settlement and apparently that was not enough. Even after me simply saying no thank you I still receive emails, texts, and voicemails. At this point he and or this company is causing me stress and anxiety every contact made. The original research into possibly looking into cashing out my structured settlement was made over 10 years ago. I am simply stating in the message cease and desist with contacting me in all forms.

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    JG Wentworth Structured Settlements
    Response from JG Wentworth Structured Settlements

    Good Morning Alan,

    We're sorry to hear about this. Adrian and his team were simply following up with you because you had expressed some interest in pursuing a transaction with us. Now that we know you no longer wish to proceed, we will stop trying to get in touch. Thanks and have a great rest of your week.

    Verified purchase
    Customer ServiceStaff

    Reviewed Oct. 7, 2018

    After a catastrophic weather event, we decided we needed funding to begin a new life elsewhere. Brittany ** with JG Wentworth went truly above and beyond. Due to the court there was a mess up and she went above and beyond to make sure we were duly compensated for the additional expense we had. She answered every question and worked diligently to answer every question we had. We received our funding and am quite happy with the experience.

    Thanks for your vote!
    JG Wentworth Structured Settlements
    Response from JG Wentworth Structured Settlements

    Caroyln,

    Thank you for the stellar review! We're thrilled to hear Brittany was so helpful and we hope your new life is off to a great start. If you ever need help again, don't hesitate to reach out. Cheers!

    Verified purchase
    Customer ServiceStaff

    Reviewed Oct. 2, 2018

    April ** was extremely helpful and very informative throughout the entire transaction. She was able to answer any and all my questions. I am very impressed and would definitely recommend others to use these services. Thank you for everything throughout this experience. I will definitely choose to use your company if I need anything more in the future.

    Thanks for your vote!
    JG Wentworth Structured Settlements
    Response from JG Wentworth Structured Settlements

    Hi Terry,

    We appreciate the kind words and will be sure to pass them off to April. She is one of our most knowledgeable and experience representatives and we're glad to hear she took such great care of you. Thanks!

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Oct. 2, 2018

    JGW is great. They have been amazing every time. Ray was very professional at helping me. Everyone is very helpful. They help you with understanding your transaction and getting it to you. Would recommend them to anyone. Thank you for being so good to me and helping me along the way to make my transaction work.

    Thanks for your vote!
    JG Wentworth Structured Settlements
    Response from JG Wentworth Structured Settlements

    Brittany,

    We appreciate the kind review and thank YOU for putting your trust in us to help you multiple times. That's the highest praise we can possible receive. Please don't hesitate to reach out if you need anything in the future. Have a great rest of your week!

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Oct. 1, 2018

    I absolutely loved having this member of the J.G.W firm on my side! Such a friendly and amazingly socially gifted person! Absolutely could not have done it without him! Every step of the way he was there and was always specifically punctual on his end with all terms of the process! Would definitely recommend J.G.W and its team to any person seeking assistance in regards to these needs of hurried structured annuities!

    Thanks for your vote!
    JG Wentworth Structured Settlements
    Response from JG Wentworth Structured Settlements

    Noah,

    Thank you so much for the excellent review! James is one of a kind and it's great to hear you had such an awesome experience with him. Should you ever need help again in the future, don't hesitate to reach out. Cheers!

    Verified purchase
    Staff

    Reviewed Sept. 29, 2018

    My business with JG Wentworth was everything I could possibly hope for and this couldn't of been possible without Shaun **. He was professional and down to earth a real straight up man. Anything I needed if he could get he would, I would recommend this organization to anyone who is interested in selling their settlements.

    Thanks for your vote!
    JG Wentworth Structured Settlements
    Response from JG Wentworth Structured Settlements

    Gregory,

    We can't tell you how much we appreciate your comments. There's a reason Shawn's name appears on this website so often...because he takes EXCELLENT care of his customers. If you ever need help again, don't hesitate to reach out to him. Thanks!

    Verified purchase
    StaffProcess

    Reviewed Sept. 21, 2018

    Not much to say here other than the fact that Ray and his team worked like all stars! This being the first time I've sold one of my payments I was very satisfied with the deal. Ray made sure that I knew everything I wanted to know about the process, plus more.

    Thanks for your vote!
    JG Wentworth Structured Settlements
    Response from JG Wentworth Structured Settlements

    Michael,

    Making sure our customers are educated on the sale process is key and Ray is one of the best teachers we have. We're glad to hear everything went smoothly. If you ever need help again, please don't hesitate to contact Ray. Thanks!

    Customer ServicePunctuality & SpeedStaffProcess

    Reviewed Sept. 21, 2018

    I needed to sell a few years of Annuity payments to help take care of some pressing needs. After shopping around with numerous structured settlement companies, I went with JG Wentworth. You can’t beat their customer service. The process was easy and the representatives treated me to the best customer service experience I have ever received. Thank you, April ** and Byron for your assistance in a quick and stress-free transaction.

    Thanks for your vote!
    JG Wentworth Structured Settlements
    Response from JG Wentworth Structured Settlements

    Darrell,

    April and Byron are absolute all stars and we're glad you had such a great experience working with them! We greatly appreciate the kind review and, should you ever need assistance again, please don't hesitate to contact us. Thanks!

    Customer ServiceStaff

    Reviewed Sept. 21, 2018

    I had a great experience with J.G. Wentworth. They went above and beyond trying to get me a deal that I would be comfortable with. Khalil always responded to any of my questions in a prompt manner and was very knowledgeable of everything I needed further understanding of. Thank you!

    Thanks for your vote!
    JG Wentworth Structured Settlements
    Response from JG Wentworth Structured Settlements

    Thanks for the great review! We'll pass your kind words on to Khalil. Have a great rest of your day!

    Staff

    Reviewed Sept. 19, 2018

    It went pretty simple, well explained from the jump! I received everything they honored from the start. Met another company’s offer. Stephany ** was great to work with. She was there for me anytime I needed her. At the end after my court date some of my paperwork got messed up. But with a team between Stephany’s help, I was able to get some paperwork which was able to get my account funded! Due to Stephany it was as promised on date. I have a lot to be thankful for!! J. G. Wentworth is a great company to go thru if you are wanting to cash in your annuity!!!

    Thanks for your vote!
    JG Wentworth Structured Settlements
    Response from JG Wentworth Structured Settlements

    Tanya,

    Thank you for the stellar review. Being there for our customers is what it's all about and Stephany is one of the best. If you ever need help again in the future, don't hesitate to reach out. Cheers!

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Sept. 18, 2018

    James and the whole J.G. Wentworth team is amazing!! They'll get you what you need when you need it. Fast and simple. And in a timely fashion. They are very knowledgeable about what it is they do and why they do it.

    Thanks for your vote!
    JG Wentworth Structured Settlements
    Response from JG Wentworth Structured Settlements

    Malia,

    Thanks for the great review. Glad to hear James took such great care of you. Please don't hesitate to reach out if you need help again. Have a great day!

    Customer ServicePriceProcess

    Reviewed Sept. 18, 2018

    The process of selling a structured settlement payment can be intimidating. There are definitely a lot of shady companies out there that can scare the average consumer. I just went through the entire process with Michael ** at J.G. Wentworth and I have nothing but positive things to say about it. The entire process took less than 60 days, from quote to payment including court, and Mike always kept me updated and was always available to answer questions. I would definitely recommend using Wentworth to anyone that is looking to go through this process.

    Thanks for your vote!
    JG Wentworth Structured Settlements
    Response from JG Wentworth Structured Settlements

    Adam,

    We greatly appreciate the excellent review and your recommendation. Michael is one of our most knowledgeable and experienced Account Executives and we're pleased to hear he took such great care of you. Should you need help again in the future, don't hesitate to contact Michael. Thanks!

    Verified purchase

    Reviewed Sept. 15, 2018

    Excellent experience dealing with Shawn and JGW. Very honest in his dealing with me and stood behind the other that was made and saw to it JGW would match or beat any other offers. A promise made in JGW add, and a promise kept. I would highly recommend anyone looking to take a jump sum payment to contact Shawn. Thanks Shawn. Very appreciated.

    Thanks for your vote!
    JG Wentworth Structured Settlements
    Response from JG Wentworth Structured Settlements

    Gregory,

    Thanks for the excellent review. Shawn is a master at what he does and we're glad to hear about your great experience. If you ever need help again in the future, please don't hesitate to contact Shawn. Have a great day!

    Verified purchase
    Process

    Reviewed Sept. 14, 2018

    Shawn has been very helpful throughout the entire process and has made it his business to make sure I understand each step along the way. I got a court date within a couple of weeks of first contacting J.G. Wentworth and received my money within a couple of days of being approved. I would recommend others to use this company if they’re in a tight financial bind and needs to take money from their structured settlement.

    Thanks for your vote!
    JG Wentworth Structured Settlements
    Response from JG Wentworth Structured Settlements

    Marcus,

    We greatly appreciate the review and we're glad to hear Shawn took such great care of you. Thanks for the recommendation and, if you ever need help again in the future, don't hesitate to reach out. Have a great day!

    Verified purchase
    Customer ServiceStaffProcess

    Reviewed Sept. 14, 2018

    Shaw was a great representation of your company and very patient and detailed with work. Kept in communication which made everything much smoother. Thank you for all your help and support. I would definitely recommend. I knew the process would go beyond expected date so the longevity out wasn’t a hard thing to deal only because of the communication.

    Thanks for your vote!
    JG Wentworth Structured Settlements
    Response from JG Wentworth Structured Settlements

    Chuckquan,

    Thanks for the great review! We'll be sure to pass your kind words off to Shawn. He's the real deal and we're glad you had such a wonderful experience with him. Should you ever need help again, don't hesitate to reach out to Shawn. Cheers!

    Verified purchase
    Staff

    Reviewed Sept. 14, 2018

    Clark was a excellent guy to work with. I’ve done 3 Transactions with Clark and all 3 times was great. He always on top of things to keep client happy and Satisfied. So if you are looking to do business with this company do it. You won’t Regret it.

    Thanks for your vote!
    JG Wentworth Structured Settlements
    Response from JG Wentworth Structured Settlements

    Jahliek,

    We love hearing from repeat customers and appreciate the trust you put in Clark to work with him on a regular basis. Clark takes excellent care of his customers and we're glad you got to experience that. If you ever need help again, don't hesitate to reach out. Thanks!

    Verified purchase
    Staff

    Reviewed Sept. 13, 2018

    I had the pleasure of having Christine help me with everything. She stuck by me through thick and thin. She knows what the customer wants and she's a woman of her word. Christine I know I gave you hell, but you stuck with me all the way. For that you have won my trust and gratitude. May God bless you. Looking forward to our next transaction. Thanks for taking care of my family and me in my time of need. My 6 babies and I send you our thanks and love.

    Thanks for your vote!
    JG Wentworth Structured Settlements
    Response from JG Wentworth Structured Settlements

    Javier,

    Thank you for the amazing review. Christine is truly incredible and we look forward to working together again in the future, if you need us. Have a great rest of your week!

    Verified purchase
    Customer ServicePunctuality & SpeedStaffProcess

    Reviewed Sept. 7, 2018

    If I told you that Jenna ** did a great job, It wouldn’t do her justice. She ensured a high offer, quick processing, timely and accurate communication and most of all... sincerity! I think we’ve received 1.5 billion calls, (OK, maybe a slight exaggeration) from individuals trying to buy my wife’s settlement. It so damn annoying, not just because it’s uninvited, but because a lack of sincerity. From the start, Jenna was truly interested in what was best for us. She contacted us often enough to ensure we knew exactly where we were in the process, but wasn't over-bearing. She answered every question immediately, or she got the correct info quickly.

    What else I was shocked about was the quickness of payment. I knew her offer was good, since it was the highest, but it even impressed our judge, who almost denied us because it was more than we needed. (Tough judge). She got us the desperately needed advance and the actual funding less than a week after judicial approval. This is our 3rd time doing this and never before has our experience come close to this smooth. I really wish we would’ve come to her the other times. Oh well, better late than never. Thanks Jenna!

    Thanks for your vote!
    JG Wentworth Structured Settlements
    Response from JG Wentworth Structured Settlements

    James,

    Please believe us when we say this is one of the best reviews we have ever received. People like Jenna are what makes our company successful, so we greatly appreciate you sharing your experience with us. We'll be sure to pass the kind words onto Jenna and, if you ever need help again in the future, you know who to call. Thanks!

    Verified purchase
    Contract & TermsPunctuality & SpeedProcess

    Reviewed Sept. 6, 2018

    The process is going slow it wasn’t like this back in 2008 so it kind of sucks close to my court date and now this. But I appreciate the loan they have a gave me and they have been working with me to help me get my money faster. It’s just American general on some madness. For whatever reason it won’t release my contract to JG.

    Thanks for your vote!
    JG Wentworth Structured Settlements
    Response from JG Wentworth Structured Settlements

    Good Morning Robert,

    We take these matters very seriously and assure you we're doing everything possible to complete this process in a timely fashion. Mark and Brittany will be in touch with you today to discuss everything. Thanks.

    Verified purchase

    Reviewed Aug. 30, 2018

    I’ve done several transactions over the years with this company. Ray, by far is the best I’ve worked with! Would most definitely recommend to both family and friends! Thanks for all of your help Ray :). It was a pleasure doing business!

    Thanks for your vote!
    JG Wentworth Structured Settlements
    Response from JG Wentworth Structured Settlements

    Kimberlee,

    Thank you for sharing your experience and, we agree, Ray is awesome! We're glad he was able to take such great care of you. If you ever need help again, don't hesitate to reach out. Have a great day!

    Verified purchase
    StaffProcess

    Reviewed Aug. 29, 2018

    Ray was very responsive to my inquiries and knowledgeable about what needed to be done and helpful during the whole process. This has been stressful time and his assistance made it much easier. He understood the products that were being negotiated and how things would progress throughout the process which made my experience as easy as it could be.

    Thanks for your vote!
    JG Wentworth Structured Settlements
    Response from JG Wentworth Structured Settlements

    Jessica,

    Thank you so much for the kind review. We'll definitely pass this onto Ray and, should you need anything else in the future, don't hesitate to reach out. Have a great day!

    David increased rating by 3 stars.
    PricePunctuality & SpeedStaff
    After a positive interaction with JG Wentworth Structured Settlements, David increased their star rating.

    Original Review: Aug. 27, 2018

    On the 17th of September I am in court with my attorney from JG Wentworth, everything goes fine and my court order is signed and approved. After court I immediately call Clark’s team and speak to his manager Whitney with JG Wentworth! She tells me I will be funded on the coming week Tuesday or Wednesday. I kept in mind this date was still later than the date they originally quoted before my court date.

    As Wednesday, Thursday and the weekend goes by I am still not funded any of my court ordered lump sum funding. All I have got is excuse after good excuse and now I’m trying to figure out how to fight this in court as the agreed price for sold annuity funds has already been ordered to pay. What makes this worse is after Whitney and Clark responded to my first report they asked me to erase my first report because of fear of future client loss, well as an annuitant that has sold payments in the past to purchase property and enjoy my settlement I would recommend using another company that will not play games with your money after it’s time to fund you.

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    JG Wentworth Structured Settlements
    Response from JG Wentworth Structured Settlements

    Hi David,

    We appreciate your patience as we worked through the issue with your funding. We're glad everything worked out. Please don't hesitate to reach out if you need anything else. Thanks!

    Verified purchase
    Customer ServiceStaff

    Reviewed Aug. 10, 2018

    James ** was wonderful, he called at least two times a week if not more, always told me to have a great weekend. I would tell everybody how nice he is. Great job James and JG Wentworth. If you need money fast give them a call, thank you all.

    Thanks for your vote!
    JG Wentworth Structured Settlements
    Response from JG Wentworth Structured Settlements

    Hi Brenda,

    James is great! We'll be sure to pass your kind words on to him. Thanks for the review and, if you ever need help in the future, don't hesitate to reach out!

    David increased rating by 3 stars.
    After a positive interaction with JG Wentworth Structured Settlements, David increased their star rating on Aug. 27, 2018.

    Updated review: Aug. 27, 2018

    Company has worked hard to resolve the first minor issues I had with selling some of my annuity payments and has made for a great experience.

    Original Review: Aug. 10, 2018

    I've solid payments from my Annuity in the past with other companies who have taken the time to make me feel at ease that it's a legitimate transaction. Working with the Clark and his colleagues seems troubling that a week before court they want me to go to the courthouse records department to find my original court documents. The problem he said is I might be funded late.

    Thanks for your vote!
    JG Wentworth Structured Settlements
    Response from JG Wentworth Structured Settlements

    Hi David,

    We appreciate your patience as we worked through the issue with your funding. We're glad everything worked out. Please don't hesitate to reach out if you need anything else. Thanks!

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Aug. 9, 2018

    My agent Raymond always went above and beyond to help me. He works very fast. I have had multiple transactions with JG Wentworth, so I know that his service to me was first class. There was never a moment that I thought he was not working hard or fast and he was always friendly and wanting to help. Thank you very much.

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    JG Wentworth Structured Settlements
    Response from JG Wentworth Structured Settlements

    Raymond,

    Great to hear from you! We appreciate your trust and continued business with us. We'll pass those kind words on to Raymond and, if you ever need help again, don't hesitate to reach out. Thanks!

    Verified purchase
    Staff

    Reviewed May 1, 2018

    Raymond ** was an amazing representative to assist me in my structured settlement. He has an amazing personality and he truly does the best for you. As far as going to court I wish the representative for the company was less aggressive, but aside for that I had a good experience.

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    JG Wentworth Structured Settlements
    Response from JG Wentworth Structured Settlements

    Hi Constance,

    We appreciate the kind words and will pass your feedback off to Raymond! Please don't hesitate to reach out if you need help in the future. Thanks!

    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed April 24, 2018

    Christine was my account manager, and she was wonderful. Every step of the way she did everything she could do to help. She always had a wonderful, happy, joyful personality on the phone which was an added bonus. She went above and beyond her job to make things as quick and smooth as possible. This woman deserves a raise.

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    JG Wentworth Structured Settlements
    Response from JG Wentworth Structured Settlements

    Hi Corey,

    We will definitely let Christine's boss know she deserves a raise! Glad to hear your experience was so great. Christine really is one of the best. If you ever need any help again in the future, please don't hesitate to call. Thanks!

    Verified purchase
    Staff

    Reviewed April 3, 2018

    This has truly been a wonderful experience. Raymond ** was and still is AMAZING!! I was impressed by his professionalism but what kept me was his personal attention. I am so overjoyed with his care and thoughtfulness. I wish him and your company MUCH success. I will definitely give 5 stars and 5 more if I could. Keep up the excellent work. Raymond **, YOU ROCK!

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    JG Wentworth Structured Settlements
    Response from JG Wentworth Structured Settlements

    Ramona,

    On our best day we couldn't ask for a better review! We will pass your kind words on to Raymond and tell him to keep up the great work. If you ever need help again, don't hesitate to reach out. Thanks and have a great day!

    Verified purchase
    Staff

    Reviewed Jan. 27, 2018

    I am so thankful and greatly impressed by the dedication Shawn ** gave to my mother and brother. He has helped us find out information about a settlement that happened many years ago to my brother. He definitely went way beyond my expectations and I only have high remakes to say about him. Thank you so much Shawn.

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    JG Wentworth Structured Settlements
    Response from JG Wentworth Structured Settlements

    Hi Jean,

    This is great to hear. We'll pass your kind words on to Shawn. He's one of the best people we have and we're glad he was able to help you and your family. Please feel free to reach out if you need help again in the future. Thanks!

    Verified purchase
    Staff

    Reviewed Jan. 25, 2018

    Everything we've discussed was right to the point, and very helpful, and I felt very at ease with JG Wentworth! I was very happy with the wonderful lady that I spoke with and am so relieved on the outcome!

    Thanks for your vote!
    JG Wentworth Structured Settlements
    Response from JG Wentworth Structured Settlements

    Hi Kimberly,

    We're so glad to hear our team was able to put you at ease. The process of selling your future payments can be complicated at times, which is why clear communication is so important. We really appreciate the kind words and, if you ever need help again in the future, please don't hesitate to reach out. Thanks!

    Punctuality & Speed

    Reviewed Jan. 22, 2018

    My experience with you guys was smooth and on time. But I recently checked with my insurance company MetLife, and I believe I'm missing some future payments that I didn't sell. I just need to see our last transactions to see what I missed.

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    JG Wentworth Structured Settlements
    Response from JG Wentworth Structured Settlements

    Hi Albert,

    We will address this immediately. A private message will be coming your way so we can connect you with the appropriate customer service representative to resolve this. Thanks.

    StaffProcess

    Reviewed Jan. 10, 2018

    I shopped around before I chose JG. I found the best rates with them. The person I've spoken with since I started the process was Alan ** and he has been amazing. He's very helpful, and answered every question I've had. We got stuck with a more lengthy issue but he has been keeping me up to date every step of the way. I appreciate all of the help.

    Thanks for your vote!
    JG Wentworth Structured Settlements
    Response from JG Wentworth Structured Settlements

    Destiny,

    This is the highest praise we can possibly receive. Thank you for doing your due diligence and making your choice based on our offer and excellent customer service. Alan is a consummate professional, so we'll make sure to pass your kind words on to him. If you ever need help again in the future, please don't hesitate to contact us. Have a great 2018!

    Staff

    Reviewed Dec. 21, 2017

    J.G. Wentworth has made my experience wonderful and very easy! My account executive Kenneth, was very helpful and took his time to explain every step of the way so that I understood everything. He made me feel very relaxed and comfortable. The whole company is very nice and know how to treat customers right! I’m so glad I chose to sell a part of my structured settlement to J.G. Wentworth.

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    JG Wentworth Structured Settlements
    Response from JG Wentworth Structured Settlements

    Hi Savannah,

    What a great review! We're glad to hear Kenneth took such good care of you. He's one of the best! If you ever need any help again in the future, don't hesitate to reach out. Thanks and Happy New Year!

    Customer ServicePunctuality & SpeedStaff

    Reviewed Nov. 26, 2017

    I recently contact JG Wentworth to sell some of my Annuity to have money for paying off my college loans as well as purchase stuff for the holidays, I am currently working with Tom and he is a very profound worker and has answered any questions I had about anything. Tom told me I would get my advance payment of $500 within a day and that's exactly how long it took before Fed Ex overnight delivered it. I'm still waiting on a hearing date, my $3,000 as well as my Amazon gift card but I'm not worried at all, after my hearing date I was told it wouldn't be long before I received the full refund and also I'm suppose to get an extra $300 uploaded to my prepaid card provided by this company. I am very happy with how much Tom has helped me and everything has been quick so far.

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    JG Wentworth Structured Settlements
    Response from JG Wentworth Structured Settlements

    Trashonda,

    Thanks for the kind words. We strive to get our customers their cash as quickly as possible, so we're thrilled to hear that Tom is taking such good care of you. Have a great holiday season!

    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Nov. 14, 2017

    I would definitely recommend to a friend. I think the J.G. Wentworth company has great employees who have great customer service skills. They know what they're doing. They know and understand the customers' needs. They're very friendly and quick with things. They don't try to get you to do things that you don't want to do unlike other companies.

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    JG Wentworth Structured Settlements
    Response from JG Wentworth Structured Settlements

    Hi Samantha,

    We really appreciate the recommendation and the kind words. Our customers always come first and we're thrilled to hear you had such a positive experience. Don't hesitate to reach out if you need help again in the future. Thanks!

    Staff

    Reviewed Nov. 7, 2017

    I am very pleased with my transaction through J.G. Wentworth. I decided to sell because we were without a car and I have two small children. I worked with Alan ** through it all and he was very polite and professional. He helped me get a larger lump sum to get me a car and now I have two and some change in my pocket. I would recommend them to anyone.

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    JG Wentworth Structured Settlements
    Response from JG Wentworth Structured Settlements

    Hi Melissa,

    Alan is the best! We're glad he helped you find an option to get you some cash up front to take care of the car while still leaving you with some extra. If you ever need help in the future, don't hesitate to reach out again. Thanks!

    Verified purchase
    Staff

    Reviewed Oct. 6, 2017

    I just want to say thank you very much. Alejandro ** was very helpful. Anytime I needed a question answered he was right there. If I were to recommend JGW to anyone I would give them Alejandro's name hands down. I appreciate y'all helping me out!

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    JG Wentworth Structured Settlements
    Response from JG Wentworth Structured Settlements

    Hi Rebecca,

    Thank you for the awesome review! We know this is a big decision and we're extremely grateful that you put your trust in us to get you the cash you need from your structured settlement. If you ever need help again, please don't hesitate to contact Alejandro. Cheers!

    Verified purchase
    Customer ServiceContract & TermsPunctuality & Speed

    Reviewed Sept. 29, 2017

    Where to begin... First off I submitted my first contract with JGW only to find out a week before my court date, about a month from when we started, that it was filed in the wrong court and my new court date was over 45 later. Then for weeks I was told they were working on trying to get me an earlier court date. Their excuse was that the court was booked up and no court date was available. I finally contacted the court clerk myself and asked if there was any way I could get a sooner court date, even if it was just a week. They said it was no problem and could accommodate. I called my contact at JGW and very shortly after, I was told there was no way possible due to rules governing the sale/transfer that I would be able to move it up that week and that I would have to wait. If that was the case then why string me along for weeks with the hope of an earlier court date. I was furious!

    Next, I went over the funding of the sale numerous times with my JGW contact and he clearly told me, numerous times, if I was able to walk out with a copy of the signed court order and scan/email him the copy... He would be able to wire transfer the funds that day. I did just that all before 11am and he confirmed he received it. It is now the end of the business day and yet still no funds and his excuse is the phone lines and email have been down, yet I was somehow still receiving emails from him. Part of my decision to sell to JGW was that they promised me they would fund day of if I provided that signed court order. I do not see myself doing business with them again in the future with these shady tactics. Be cautious...

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    JG Wentworth Structured Settlements
    Response from JG Wentworth Structured Settlements

    Gabriel,

    We've spent a fair amount of time researching this matter and escalated it to the appropriate manager who confirmed he spoke with you. We understand the frustration this caused you and can't apologize enough.

    Please rest assured that we are not in the business of making promises we can't keep, however, sometimes events happen that are simply out of our control.

    In your case, it was some nasty weather paired with some unexpected technical issues on our end that caused the delays. The technical issues have since been resolved and we appreciate your patience while we worked through them.

    Please know we value you as a customer and appreciate your honest feedback. We sincerely hope your conversations with our manager restored your faith in our company. Thanks and take care.

    Verified purchase
    Punctuality & SpeedStaffProcess

    Reviewed Sept. 15, 2017

    The experience with JG Wentworth was great. I worked with Alejandro ** and he was very knowledgeable, patient, and got the mission accomplished! The whole process was fairly quick and simple.They were there every step of the way. I got my money! Thanks so much guys!

    Thanks for your vote!
    JG Wentworth Structured Settlements
    Response from JG Wentworth Structured Settlements

    Hi Valerie,

    Reviews like this make us beyond happy! Thank you for sharing your experience. If you ever need help again, don't hesitate to contact Alex. Cheers!

    Verified purchase
    Sales & Marketing

    Reviewed Sept. 13, 2017

    Yes my acct executive Clark ** told me my deposit would be in my acct on the Sept 12 or 13. And it isn't. I have the emails to prove it. In all of my other sales it's 2 days money in acct and this time I even had 9 am court time. So now my electric is off.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Sept. 7, 2017

    I really enjoyed working with Shawn. He has been absolutely great to work with. I would recommend him to anyone that's in need of a transaction like this. Thanks again for everything. You have really made this a smooth and comfortable transaction.

    Thanks for your vote!
    JG Wentworth Structured Settlements
    Response from JG Wentworth Structured Settlements

    Hi LaTris,

    It was a pleasure working with you and we appreciate the recommendation. Best of luck! Cheers!

    Verified purchase
    Punctuality & SpeedProcess

    Reviewed Sept. 6, 2017

    J.G. Wentworth has made my experience with them super easy! They take care of their customers the right way, and they get the whole process done very quickly. The whole entire company has nothing but great attitudes! I am so happy I chose To sell my structured settlement to J.G. Wentworth.

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    JG Wentworth Structured Settlements
    Response from JG Wentworth Structured Settlements

    Hi Laura,

    Taking good care of our customers is what it's all about. We're so happy you chose to work with us. Thanks for the kind words. Cheers!

    Verified purchase
    Punctuality & Speed

    Reviewed Sept. 6, 2017

    They were good and pretty quick handling the things it takes to receive your money but they do take a big chunk out of the original amount but I guess that's the norm in that sorta business. However on my final amount of 25 thousand they started off only offering me eight thousand which seemed extreme but it was quite a few years away from maturity. Overall I got what I was after and that's the bottom line.

    Thanks for your vote!
    JG Wentworth Structured Settlements
    Response from JG Wentworth Structured Settlements

    Billy,

    We really appreciate the feedback. A customer service agent will be in touch to discuss what we can do to improve for future transactions. Thanks!

    Verified purchase
    Staff

    Reviewed Sept. 5, 2017

    The experience that I had with J.G. Wentworth was definitely worth me withdrawing the money that I was having trouble getting out on my own. Shawn ** was very helpful and extremely thorough when explaining my options. There wasn't any pressure to make decisions. He contacted me regularly regarding my case. J.G. Wentworth's team went straight to work, and I received my money quicker than I had imagined. Well done to all the people at J.G. Wentworth for being great at what you do. I'll definitely refer people your way!

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    JG Wentworth Structured Settlements
    Response from JG Wentworth Structured Settlements

    Elisa,

    We greatly appreciate the kind words. We know the decision to sell your payments is not to be taken lightly and we're grateful you put your trust in us. If you need any help in the future, please don't hesitate to contact Shawn. Thanks!

    Verified purchase

    Reviewed Sept. 1, 2017

    I have been doing business with JG since 2007 and have continued to do so. I have been very pleased with them. I highly recommend them to anyone that is interested in a transaction. My transactions have always been taking care of immediately. I will continue to do business with them.

    Thanks for your vote!
    JG Wentworth Structured Settlements
    Response from JG Wentworth Structured Settlements

    Margaret,

    This is the highest praise we can possibly get! We greatly appreciate your loyalty and look forward to our continued working relationship. Thanks!

    Verified purchase
    Customer ServiceStaff

    Reviewed Aug. 31, 2017

    Michael ** is always here to answer my questions very thoroughly, he has treated me more than fairly in his assistance with getting me quotes, helping me with immediate needs with the tools he has such as cash advances and guiding me through the court process. Without the assistance of Michael ** I don't know if I would have went through with any transactions.

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    JG Wentworth Structured Settlements
    Response from JG Wentworth Structured Settlements

    Shawn,

    We appreciate the kind words and are glad Michael was able to provide great service. Don't hesitate to reach out if you need anything in the future. Thanks!

    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Aug. 30, 2017

    Was great help on transactions from my settlement. Pretty fast turn around and also great customer service. Definitely will use again. Was very helpful on any kind of question I had and always had a answer to everything. Never left me with an unanswered question and that's where great customer service comes in as well as respectful.

    Thanks for your vote!
    JG Wentworth Structured Settlements
    Response from JG Wentworth Structured Settlements

    Hi Ryan,

    Glad to hear we earned your confidence and future business. We'll always be here to answer your questions, do don't hesitate to reach out. Thanks for the kind words!

    Verified purchase
    Customer ServiceProcess

    Reviewed Aug. 30, 2017

    Overall the process was pretty easy, I would say that the pain points were primarily not having documents ready for the court date, and having to do a continuance forcing me to take multiple days off work to show up to court. Also received a follow up check to see if I wanted to make another sale, that insinuated I could have gotten a better deal does not give confidence that the company had my best interest in the deal. "... This is Marcus **with J.G. Wentworth, I ran across your info in our system, just wanted to shoot you a quick call in regards to your account. It seems we were able to manipulate a few numbers with us to get you a much better deal."

    Given my overall distrust in the settlement funding industry due to the constant harassment for the last few decades, JG Wentworth while they did a settlement that eventually got what I needed, did nothing to instill confidence in the process. In fact ensured that I would not use them in the future with constant follow up harassment that actually indicated JG Wentworth had previously done a bad deal on my behalf.

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    Verified purchase
    Customer ServicePriceStaff

    Reviewed Aug. 30, 2017

    It was a great experience. My representative did well with me and was always there to answer my questions and concerns. Got a lower interest rate before judge made the choice which was a better rate than before and helped out as well.

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    JG Wentworth Structured Settlements
    Response from JG Wentworth Structured Settlements

    Hi Austin,

    We appreciate the kind words and are glad we were able to get such a great deal! Don't hesitate to reach out if you need help in the future. Thanks!

    Verified purchase
    Process

    Reviewed Aug. 29, 2017

    Casey was awesome. He took time to explain everything to me and answer any questions I had. I really appreciate all the work and help that was given to me. The process was way better of experience than what I thought it was going to be.

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    JG Wentworth Structured Settlements
    Response from JG Wentworth Structured Settlements

    Hi Senurita,

    We're thrilled to hear we exceeded your expectations! Thanks for the kind words. Please don't hesitate to contact us for anything you may need in the future. Cheers!

    Verified purchase
    StaffProcess

    Reviewed Aug. 28, 2017

    I was fortunate to have done business with JG Wentworth this spring and could not be more satisfied. The process was smooth with easy to provide documentation and a simple application. My rep, Michael ** walked me through the whole process ensuring there were no surprises. I would have no problem working with JG Wentworth again.

    Thanks for your vote!
    JG Wentworth Structured Settlements
    Response from JG Wentworth Structured Settlements

    Michael,

    Thanks for the kind words! We welcome the opportunity to work together again, should you need us. Cheers!

    Verified purchase
    Contract & TermsStaffProcess

    Reviewed Aug. 28, 2017

    After researching and receiving several quotes from companies like J.G. Wentworth, I have finally agreed to go into contract with J.G. Wentworth. I find the contract to be very reasonable, more than fair. This contract will allow me to put a significant down payment on my dream home. Michael ** made me feel very comfortable and he has been very accommodating during this entire process from the beginning until the end. Thank you so much Michael and J.G. Wentworth.

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    JG Wentworth Structured Settlements
    Response from JG Wentworth Structured Settlements

    Hi Charisma,

    We're so glad that you put your confidence in us and that Michael is taking good care of you! We look forward to seeing pictures of your dream home when you move in! Thanks for the kind words and good luck!

    Verified purchase
    Staff

    Reviewed Aug. 26, 2017

    This is the second time I have done a transaction with JG Wentworth. Everything went as smoothly as it could possibly go and it was really nice already having a lot of my documents on file to make the second transaction even smoother than the first. My contact Mike has been great!

    Thanks for your vote!
    JG Wentworth Structured Settlements
    Response from JG Wentworth Structured Settlements
    Hi Ashley,

    We love working with our customers multiple times! As you wrote, it makes the process smoother and quicker to partner together again. Thank you for your loyalty.

    Verified purchase
    StaffProcess

    Reviewed Aug. 25, 2017

    Cliff was great, well efficient, explained everything step by step... Made me feel comfortable every step of the way! He was realistic about when things would come and gave me a layout of the process! Thanks for everything. I would definitely recommend J.G. Wentworth.

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    JG Wentworth Structured Settlements
    Response from JG Wentworth Structured Settlements
    Aubrey,

    We strive to make the process as simple and efficient as possible for our customers, and appreciate your positive feedback. We will be sure to pass your 5 star review on to Cliff!

    Verified purchase
    StaffReliabilityProcess

    Reviewed Aug. 25, 2017

    Having worked with J. G. Wentworth in the past, I knew the process would be smooth. That is why I was more than comfortable contacting them again. They have been helpful every step of the way, even with a few complications from my end. Mr. ** and Mr. ** both assisted me by providing a reliable option to my financial endeavors. Everyone I spoke with has been courteous and answered any questions I had during the transaction. After getting a judge's approval, I was funded in under a week. I appreciate everything they have done for me and my family. I highly recommend working with J. G. Wentworth.

    Thanks for your vote!
    JG Wentworth Structured Settlements
    Response from JG Wentworth Structured Settlements
    Hello,

    Thank you so much for taking the time to leave a review and share your J.G. Wentworth experiences with others. We love working with new and existing customers, and are so glad to hear all your sales have gone smoothly.

    Verified purchase
    Staff

    Reviewed Aug. 23, 2017

    Had the best experience with JG Wentworth! Casey was awesome, always answered calls/texts right away and always was on point with any question I had for him! It was a great experience. I will definitely recommend JG Wentworth to people and I would like to thank this company for the wonderful experience!

    Thanks for your vote!
    JG Wentworth Structured Settlements
    Response from JG Wentworth Structured Settlements
    Hi Lizmara,

    Casey is awesome, and our customers are as well! Thank you for working with us and we hope to work with you again in the future.

    Verified purchase
    Customer ServiceStaff

    Reviewed Aug. 23, 2017

    JGW was a wonderful experience. I'm glad I did what I did. No regrets! Casey, my advisor, was very helpful. Couldn't be here today without him. Thank you. If I ever have any other business dealing with anything that regards you guys I will not be hesitant to call.

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    JG Wentworth Structured Settlements
    Response from JG Wentworth Structured Settlements

    Tyler, Thank you for your five star review! We are so pleased to hear you had a wonderful experience, and the positive feelings about working together again in the future are mutual!

    Verified purchase
    Contract & TermsStaff

    Reviewed Aug. 22, 2017

    I worked with Mike on my last transaction, which was a good choice! He worked diligently at trying to get our agreement as close to what I was needing at the time! He's very knowledgeable at what he does & pleasant to work with! I am very educated at these transactions, and I liked most that he didn't talk down to me - or condescend me in any way!

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    JG Wentworth Structured Settlements
    Response from JG Wentworth Structured Settlements

    Charlene,

    We appreciate the kind words. Mike knows his stuff! We're glad he got you a great deal and educated you on the process as well. Please keep us in mind for anything you may need in the future. Thanks!

    Verified purchase
    Staff

    Reviewed Aug. 22, 2017

    Very help and understanding trying to get me closed out so when I got approved I could get my money as fast he could. I would if I ever took out money again I would like to deal with Mike. I thank you for the help that was giving to me in getting the best offer.

    Thanks for your vote!
    JG Wentworth Structured Settlements
    Response from JG Wentworth Structured Settlements

    Hi Michael,

    Thank you so much for the kind review! We welcome the opportunity to work together again, should the need arise. Cheers!

    Verified purchase
    Customer ServiceProcess

    Reviewed Aug. 16, 2017

    Satisfied that the process is finally over. Time period was fairly quick considering a few glitches and requests for information previously provided by me. Some issues could have been handled more efficiently, but I have a little more peace of mind now. The only thing I dread is the thought of having to deal with endless calls I know I will be receiving regarding the remainder of my settlement, and whether I would be willing to go through all this crap again.

    Thanks for your vote!
    JG Wentworth Structured Settlements
    Response from JG Wentworth Structured Settlements

    Hi Erick,

    We greatly appreciate the honest feedback.

    We are not in the business of harassing our customers to complete multiple transactions, unlike some other companies in this industry. We will happily respect your wishes and have added you to our "Do Not Contact" list. However, if you happen to need any help in the future, transactional or otherwise, our line will always be open for you.

    We're always looking for opportunities to improve. Although your experience was relatively easy, we'd still like to know what specific aspects of the transaction you found frustrating so we can relay that to our purchasing team. Please feel free to send us a private message with the details.

    Thanks!

    Verified purchase
    StaffProcess

    Reviewed Aug. 14, 2017

    I was extraordinarily and most professionally assisted by JGW Staff, who was always readily available and, quite importantly, kept me informed regarding the status of my application throughout the entire three week process. I am happy and most willing to recommend J. G. Wentworth to other people. Thank You.

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    JG Wentworth Structured Settlements
    Response from JG Wentworth Structured Settlements

    What a great review! Thank you for working with J.G. Wentworth and recommending us to others. We know deciding to sell your payments can be a big decision and we strive to make it a very smooth experience for our customers. We hope to work with you again in the future!

    Verified purchase
    Punctuality & Speed

    Reviewed Aug. 14, 2017

    It is a great experience and simple and easy I had a structured settlement and they found me the best deal and it was! Great company! I highly recommend this company to anybody that is trying to make quick fast and easy money that is in their settlements, so go to J.G. WENTWORTH now!

    Thanks for your vote!
    JG Wentworth Structured Settlements
    Response from JG Wentworth Structured Settlements

    Hi Clint, Thank you for the 5 star rating! We are here to help our customers get 'cash now' and are happy to hear the experience was top rate for you.

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Aug. 12, 2017

    Things were handled in a professional matter. Help was available when I needed it. Questions were answered quickly. The only thing I wasn't really happy with was I was told it wouldn't take as long to complete the transaction as it did last time because you already had my info. And it took about the same length of time.

    Thanks for your vote!
    JG Wentworth Structured Settlements
    Response from JG Wentworth Structured Settlements
    Hi Rose,

    Thank you very much for the feedback. We are so pleased the overall process went smoothly and you got the assistance you needed, when you needed it. I will be sure to pass your comments on to the Representative who assisted you, and congratulations on the sale of your payments.

    Verified purchase
    Customer ServiceStaffProcess

    Reviewed Aug. 12, 2017

    Tom ** was absolutely wonderful during our process. He helped any way that he could and went above & beyond for us. Every time we called, Tom was right there, and worked very hard, we appreciate all that he has done.

    Thanks for your vote!
    JG Wentworth Structured Settlements
    Response from JG Wentworth Structured Settlements
    Hi Kim,

    Thank you for the positive feedback on Tom! He enjoyed working with you as well.

    Verified purchase
    Staff

    Reviewed Aug. 11, 2017

    Robert was my representative. He was very helpful and made sure every question I had was answered and understood completely. The legal team were helpful as well. Overall I was impressed with the amount of personal concern and Service I received.

    Thanks for your vote!
    JG Wentworth Structured Settlements
    Response from JG Wentworth Structured Settlements

    Hi Terry, Thank you for your review. We realize every customer's situation and needs are unique and strive to make the process as easy for him/her as possible. We are so glad you had a great experience!

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Aug. 10, 2017

    I've never had a problem with my rep. He has always been kind and available. My experience with JG Wentworth has been a very positive experience. Things have always been taken care of in a timely fashion, and done correctly the first time.

    Thanks for your vote!
    JG Wentworth Structured Settlements
    Response from JG Wentworth Structured Settlements

    Thank you for the feedback, Erin. We appreciate you taking the time to let others know of your positive experience with us, and hope to work with you again in the future.

    Verified purchase
    Customer ServiceStaffProcess

    Reviewed Aug. 10, 2017

    My rep Casey was very knowledgeable and helpful. He took his time explaining every step of the process and all the options that were available to me. He made me feel very comfortable with the process. He was excellent at taking and returning my many calls and texts and went above and beyond to solve any problems I came across along the way. I would highly recommend Casey and J.G. Wentworth to anyone interested in selling their annuity payments.

    Thanks for your vote!
    JG Wentworth Structured Settlements
    Response from JG Wentworth Structured Settlements

    Hi Lisa, Thank you for the positive feedback! We know communication is key in this process and are happy you felt Casey was always there for you.

    Verified purchase
    Customer ServiceStaffProcess

    Reviewed Aug. 9, 2017

    The lovely people at JG Wentworth have helped me with a few deals. With these deals I've been able to take giant steps forward with my life, setting myself up for the future. Working with JG Wentworth has been a breeze. Their customer service is the best I have ever received, my contact Mark ** always goes out of his way to explain everything no matter the question. I highly recommend working with JG Wentworth, I have never felt cheated out of my money. They explain every step of the process and work with you to make deals that fit best for you. Thank you JG Wentworth, for everything.

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    JG Wentworth Structured Settlements
    Response from JG Wentworth Structured Settlements

    Wow, what a great review Veronica! Congratulations on the success of your few deals. We love working with customers multiple times and hope to work with you again in the future.

    Verified purchase

    Reviewed Aug. 8, 2017

    It was a fair and well experience to work with Sedik. I don't know what I would have done and glad I went to JG Wentworth. I would recommend a friend to go to JG Wentworth and if I ever need to get anymore money out. I will go to JG and Sedik.

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    JG Wentworth Structured Settlements
    Response from JG Wentworth Structured Settlements

    Hi Keantray,

    We're glad to hear everything went well and we'd be happy to work together again. Sadik is awesome! Thank you for sharing your experience. Cheers!

    Verified purchase
    Customer ServiceStaffProcess

    Reviewed Aug. 8, 2017

    It was a very streamlined simple process and when I needed an advance before the court date no problem. I would recommend to anyone looking to do that. I was very satisfied with response time ease and simplicity. Staff were a pleasure to speak with and work with as well.

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    JG Wentworth Structured Settlements
    Response from JG Wentworth Structured Settlements

    Hi Justin,

    We're glad to hear your experience was so positive and we greatly appreciate the kind review. Our staff is top notch, so it's always nice when someone recognizes that. If you ever need assistance in the future, please don't hesitate to contact us. Thanks!

    Verified purchase
    StaffProcess

    Reviewed Aug. 7, 2017

    We had such a wonderful experience working with Casey. He was very easier to work with. The transaction went smoothly because of Casey. Casey made it easy to get the money that we needed and walked us through the process so it was easy.

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    JG Wentworth Structured Settlements
    Response from JG Wentworth Structured Settlements

    Hi Thomas,

    Casey is one of our most knowledgeable and longest tenured agents and reviews like this show us how he got there. We're glad he provided top notch service and that he made the process so easy for you. We greatly appreciate the kind words and hope you'll reach out again, should you need help in the future. Thanks!

    Verified purchase
    Customer ServiceStaff

    Reviewed Aug. 7, 2017

    Mike ** was a very easy person to work with. He answered any questions I may have had and made sure I was getting the best deal. If it weren't for his great customer service I would have not processed with working with this company.

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    JG Wentworth Structured Settlements
    Response from JG Wentworth Structured Settlements

    Ajee,

    Thank you for the kind words and for taking the time to post this review. Mike is THE MAN and we're glad you found his service so helpful. If you ever need help in the future, don't hesitate to contact him. Cheers!

    Verified purchase
    ReliabilityProcess

    Reviewed Aug. 7, 2017

    J.G. Wentworth is a very trustworthy, reliable, and fast company who does they say they are going to do, and are efficient in how they do it. Very happy with my experience. Michael ** was very helpful in the process and made the whole thing a very comfortable situation. :)

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    JG Wentworth Structured Settlements
    Response from JG Wentworth Structured Settlements

    Hi Richard,

    Thanks for the kind words! Michael is one of the best people we have and we're glad he made your experience so positive. If you ever need help in the future, don't hesitate to contact Michael again. Cheers!

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Aug. 7, 2017

    Had an amazing experience with JGW. This is my 2nd time and Casey made this very easy. He answered all my questions fast and with so much details. Anything I needed he was there to help within minutes of asking. He had my at ease with my decision. Thank you so much JGW.

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    JG Wentworth Structured Settlements
    Response from JG Wentworth Structured Settlements

    Hi Ninikia,

    You're very welcome. Casey is the best and we're glad to hear your experience was so positive! Thank you for taking the time to share with the world. Cheers!

    Verified purchase
    Staff

    Reviewed Aug. 6, 2017

    Shawn has been a big help to me. Anything he could do he would. Always kept me updated on everything. Kept in touch throughout my numerous experiences with J.G. I am highly satisfied overall. I would recommend friends and family. Anytime I needed money Shawn got it for me. He keeps his word. And that means a lot to me. Thanks Shawn for everything. You are awesome...

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    JG Wentworth Structured Settlements
    Response from JG Wentworth Structured Settlements

    Hi Stephanie,

    Thank you for the kind words about Shawn. He truly is one of the best agents we have and we loving hearing how he goes the extra mile for his customers. If you ever need help in the future, please don't hesitate to contact him again.

    Verified purchase
    StaffProcess

    Reviewed Aug. 6, 2017

    Excellent service, the agent assigned to me be there every step of the way and very willing to help with any problem I come into throughout the process. The rates are kind of extra but in the end it's worth it. I love how they keep a relationship with clients after the process, checking in, and sending estimates on other transactions just in case you need it.

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    JG Wentworth Structured Settlements
    Response from JG Wentworth Structured Settlements

    Hi Trequan,

    We really appreciate the kind words! We know our agents are top notch, but it's still great to hear stories like this. If you ever need help again in the future, don't hesitate to reach out. Thanks!

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Aug. 6, 2017

    J.G. Wentworth and staff were very thoughtful with every decision. Very punctual and ready to do their job. Easy to follow and understand every step of the way. They lived up to their reputation unlike other annuity firms. J.G Wentworth stands above the rest.

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    JG Wentworth Structured Settlements
    Response from JG Wentworth Structured Settlements

    Hi Sarah,

    We're glad to hear you were treated so well and that process was easy for you. We also appreciate you sharing your experience with the world so others can hear about the great work we do. If you ever need help again in the future, please don't hesitate to contact us again. Thanks!

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Aug. 4, 2017

    I had a wonderful experience working with Tom. He was detailed, informative and professional! I Grateful for the help that was provided expeditiously! The service was very quick and easy with no problems or hidden fees! I would tell everyone to try JG Wentworth. I very very very much pleased.

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    JG Wentworth Structured Settlements
    Response from JG Wentworth Structured Settlements

    Hi Rachel,

    Tom is awesome! We're so glad he made everything so easy for you. We really appreciate the kind words and, if you ever need help again in the future, please don't hesitate to call us! Thanks!

    Verified purchase
    Punctuality & Speed

    Reviewed Aug. 4, 2017

    I have done 2 transactions with J.G. Wentworth. The 1st one was amazing! Was a great experience and was very fast. My 2nd experience was not so great. Was delayed after I had my court date and ended up having to wait another week after my court date to find extra paperwork. The paperwork process should have been done way prior to my court date was even scheduled. I have to say I was very unsatisfied with that transaction.

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    Verified purchase
    Staff

    Reviewed Aug. 4, 2017

    They were really helpful and got me the amount of money I wanted both times. They answered all of the questions that I had. They even did promotions to the point that I had extra free cash just by working with them. They are a really good company to go through.

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    JG Wentworth Structured Settlements
    Response from JG Wentworth Structured Settlements

    Hi Hilari,

    Thanks for the kind words and for sharing your awesome experience with the world! If you ever need help again in the future, you know who to call. Cheers!

    Verified purchase
    Customer ServiceStaffProcess

    Reviewed Aug. 4, 2017

    They were very courteous and friendly throughout the entire process. They make it very simple to get your money and are always willing to help whenever you call. I would call them again if I needed more help in a heartbeat.

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    JG Wentworth Structured Settlements
    Response from JG Wentworth Structured Settlements

    Hi Dillon,

    We're glad you had such a great experience and appreciate the kind words. We'll always be here for you if you need help in the future. Thanks!

    Verified purchase
    StaffProcess

    Reviewed Aug. 4, 2017

    My experience with J.G. Wentworth and especially with Casey has been an easy and informative process. He has kept me informed during every moment of my dealings. I would highly recommend J.G. Wentworth to my friends and if I needed to use them again.

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    JG Wentworth Structured Settlements
    Response from JG Wentworth Structured Settlements

    Hi Michael,

    We love seeing reviews like this! Casey's reputation for helping customers is legendary, so we're glad you got to experience that for yourself. If you ever need help again in the future, please don't hesitate to contact him again. Thanks!

    Verified purchase
    Staff

    Reviewed Aug. 4, 2017

    Tom is a really helpful person and I would definitely recommend anyone to work with him if they need cash now. Without Tom I wouldn't be in my house right now! Thank you Tom. You really helped me more than you'll ever know.

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    JG Wentworth Structured Settlements
    Response from JG Wentworth Structured Settlements

    Hi Anthony,

    Thank you for the kind words. We're glad Tom was able to take such great care of you! He's one of the best people we have so, if you ever need help again in the future, please don't hesitate to contact him. Cheers!

    Verified purchase
    Customer ServiceStaffProcess

    Reviewed Aug. 4, 2017

    JG WENTWORTH was very professional and courteous throughout the entire process. The communication was excellent. They were able to give me the best offer for my structured settlement payments and I was very satisfied with the final outcome. I would do business with them again in the future.

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    JG Wentworth Structured Settlements
    Response from JG Wentworth Structured Settlements

    Hi Christopher,

    We really appreciate the kind words! Communication is key in this process and it really ensures everything goes smoothly, so thank you for recognizing that. We'll be here if you ever need help in the future. Cheers!

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Aug. 4, 2017

    Thank you! You helped me out a lot, very great staff! Would definitely recommend you to other people. Always helped with any questions I ever had and were very quick getting back to me. I appreciate everything! If I ever need help with anything again you will be hearing from me!

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    JG Wentworth Structured Settlements
    Response from JG Wentworth Structured Settlements

    Hi Samantha,

    Thank you for taking the time to submit a review. We're thrilled to hear you had such a great experience. If you ever need help in the future, please don't hesitate to contact us again. Enjoy the rest of your summer!

    PriceStaffProcess

    Reviewed Aug. 2, 2017

    My husband and I were slowly, but surely, sinking deeper into debt. He received an annuity from an old accident and the small monthly payments were nice, but restrictive. There was so much we could do with the money if we had a larger amount. We wanted to start a savings account for our retirement, take a honeymoon, and move into a cheaper area. I made a call to J.G. Wentworth because of their catchy commercials and their great reviews online. That call went to Casey. He was such a delight to work with. He is a very friendly person and extremely knowledge about the processes we would need to go through. While it takes about a month for the whole process, he was able to get us bonus cash and an advance on our settlement fast. That really helped.

    Casey walked us through the process step by step. It was very calming to know he was always available to help if we had any questions. He is also very personable. He isn't just selling their product he is a person who has the same life experiences as everyone else. He knows life has its ups and downs and can relate. He was sympathetic and nonjudgmental. I never felt uncomfortable talking or chatting with him. The transaction went smoothly. We had no issues. We actually ended up selling off all our annuity to them at a fair price. We also plan on using them for a mortgage, too!

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    JG Wentworth Structured Settlements
    Response from JG Wentworth Structured Settlements
    Michelle,
    We are so pleased you had a wonderful experience with Casey and the J.G. Wentworth team. Thank you for the review, and we look forward to hearing from you on that mortgage!

    Lisa

    Customer ServiceStaff

    Reviewed Aug. 1, 2017

    My husband and I were in a financial pinch and we made the call to cash out a portion of my husbands annuity. We called J.G. Wentworth and immediately we were helped by Casey **. He helped us from beginning to end. Anything we needed he was there to assist. He was positive and professional with all our needs. If anything ever arises and we get in a financial bind we will definitely contact J.G. Wentworth. Thank you Casey **!!

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    JG Wentworth Structured Settlements
    Response from JG Wentworth Structured Settlements

    Hi Mary,

    Thanks for taking the time to submit a review for Casey. He is one of the best people we have here and we're glad to hear he was so helpful. If you ever need help again in the future, please don't hesitate to contact Casey directly.

    Verified purchase
    Customer ServiceStaffProcess

    Reviewed Feb. 17, 2017

    At first, I was more than skeptical about doing this deal with J.G Wentworth. But being as how I needed money for a car to get back and forth to work, and hopefully money towards a new home, I heard them out. The deal was fair and my agent, Natalie ** was beyond amazing and professional. She kept me in the loop, and always answered my calls or text no matter how many times I called and messaged her about the situation. I rate her a 12 out of 10. She was fantastic and made the entire process run smoothly.

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    JG Wentworth Structured Settlements
    Response from JG Wentworth Structured Settlements

    Hi Russell,

    We greatly appreciate the kind words and, yes, Natalie is awesome! Please don't hesitate to reach out should you need anything in the future. Thanks.

    Verified purchase
    Customer ServiceStaffProcess

    Reviewed Oct. 5, 2016

    Mark was absolutely wonderful and patient with me throughout the whole process. I probably would not have gone through with the process if it hadn't been for Mark. He was very helpful and was always able to answer any questions I had.

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    JG Wentworth Structured Settlements
    Response from JG Wentworth Structured Settlements

    Veronica,

    Thank you for sharing your experience working with J.G. Wentworth. We truly appreciate the feedback and are thrilled to hear that Mark was so helpful. Please do not hesitate to reach out for anything you may need in the future.

    Verified purchase
    Staff

    Reviewed July 23, 2016

    Unfortunately, the need arose to draw money from the structured annuity I own. In light of this being a "life decision", the process was one that I didn't want to undertake. J.G., and particularly Alan ** and his team, made the transaction as painless as possible. The legal representation could not have been better and J.G. funded the deal in 48 hours. I will be happy to recommend J.G. in the future.

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    JG Wentworth Structured Settlements
    Response from JG Wentworth Structured Settlements

    George, thank you for taking the time to share your experience with J.G. Wentworth. We are happy that our team was able to meet your needs in a professional and efficient manner, and we sincerely appreciate your recommendation.

    Verified purchase
    Staff

    Reviewed July 22, 2016

    I just want to say Robert did a excellent job. He answered every question I had and helped me as much as possible.

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    JG Wentworth Structured Settlements
    Response from JG Wentworth Structured Settlements

    Great feedback, Trent! We are glad to hear that you’re happy with your representative, Robert, and will be sure to share your experience with him.

    Verified purchase
    Customer ServiceStaffProcess

    Reviewed June 8, 2016

    I am submitting this survey to let you know that Alexandra (Alex) ** is a valuable employee at your company. She is resourceful, kind, thoughtful, professional and knows the true meaning of customer service. Alex has been working with me since April 2016, trying to get John Hancock to turn over an annuity to J.G. Wentworth that I had asked them to do for a lump sum distribution from your company. Hancock put us both through a very unprofessional turn of events and there were times I just wanted to give up and say forget it and I came close to it.

    Alex though was patient, most helpful and went above and beyond what most professionals would have put up with, with all my multiple emails and my phone calls. She was most kind in allowing me to vent and to talk about my mother who recently passed. She was compassionate and it meant very much to me that she never seemed upset with me or shunned me. She always returned my emails/phone calls as quickly as possible which made me feel valuable as a client. She could teach John Hancock a lot about how to treat customers and how to do their jobs properly.

    Now that I am finally at the end of this process I just wanted to ensure that Alex was recognized for her total professionalism and her humanity. Those qualities and the ones mentioned above are hard to find today and I am so thankful that Alex is the person that had my account and worked with me and hung in there with me with all the non-professionalism we put up with from John Hancock. I hope that Alex will be recognized/rewarded in some way. She is a most valuable employee to J.G. Wentworth and I am glad I had the chance to work with her.

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    JG Wentworth Structured Settlements
    Response from JG Wentworth Structured Settlements

    Donna,

    Thank you very much for taking the time to write this review and share your wonderful experience with J.G. Wentworth, and specifically Alex. We are proud to have both wonderful respresentatives and customers to work with. Thank you!

    Regards,

    The J.G. Wentworth Team

    Verified purchase
    Staff

    Reviewed May 9, 2016

    My experience with JGW was good. I wish the rep that was working with me would have stayed in touch more than he did but overall he was good!

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    JG Wentworth Structured Settlements
    Response from JG Wentworth Structured Settlements
    Hi Racheal,
    Thank you for taking the time to write a review on your experience with J.G. Wentworth. We are glad you had a positive experience and will share all your feedback with your representative.
    Regards,

    Lisa

    Customer ServiceContract & TermsStaff

    Reviewed April 16, 2016

    In our family, a badly disabled Dad, father and family supporter, was catastrophically injured never to work again, died of his injuries, but not before 3 2 1 Henderson Rcbs (J.G. Wentworth) ignored his health and dependents need for the income (ignoring the '03 structured settlement protection laws, proceeded to go to court to take the monthly income). In their continued persistent efforts, they arranged for a "Client attorney" to execute their contract before the court dates, stating a change of beneficiary would be made. That same "Client attorney" was informed of the Law and the Client's health and dependents, and proceeded to arrange a "Change of Will" as well as sign the contract.

    After dying, EVEN WITH the judge denying that company any rights, family had the burden of changing Estate to the proper family and all the expenses as well as all the worry of these company people's relentless efforts in the not legal efforts to gain the income. Upon complaints they just stated "well, he could have changed his Will back". He was too sick and died, as well as... It was his attorney that did these contracts (their written contract). The Will change is to protect themselves and the None of this contract is valid if a Judge does not approve - seems to ignore that part.

    This and the tricks they use (Name changes - official almost Government looking letters - letters of continued rights to take more income - relentless efforts - ignoring facts and dependents and not accepting calls back - flashing contracts by judges... and more) are sickening. Unless a poor family is informed and make a case in the same court room, they will have lost needed monthly income. Find a Lawyer to help. That' s a joke as well. They are out for your money and your kids' money. They don't care as well. There are laws to protect. Protect yourself and others.

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    JG Wentworth Structured Settlements
    Response from JG Wentworth Structured Settlements
    Hello,
    Thank you for taking the time to tell us about your family's experience. We value your feedback and would appreciate the chance to resolve any issues. We have tried to reach you at the number you provided and will continue to do so.
    Regards,

    Lisa

    Factual basis uncertain
    Verified purchase
    Staff

    Reviewed Feb. 12, 2016

    It was a pretty good experience. Everyone was nice.

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    JG Wentworth Structured Settlements
    Response from JG Wentworth Structured Settlements

    Sarah, thank you for taking the time to share your feedback. We’re happy you had a good experience- our customers mean a lot to us!

    Verified purchase
    Staff

    Reviewed Feb. 5, 2016

    My experience with J.G. Wentworth has been absolutely great! They are nice, very helpful and don't waste your time. I haven't had any problems or doubts. If I have questions, they give me the information I need. I definitely recommend them!

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    JG Wentworth Structured Settlements
    Response from JG Wentworth Structured Settlements

    We appreciate your feedback, Erika! We aim to provide the best service for our customers!

    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Feb. 5, 2016

    The total experience was painless, I barely had to do more than sign. Every person I talked to was friendly, helpful and informed. I would absolutely recommend J.G Wentworth. It went so smoothly and quickly. I loved that I was able to text with them as well as speak to a live person when I did call. Thank You J.G. Wentworth!

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    JG Wentworth Structured Settlements
    Response from JG Wentworth Structured Settlements
    Susan, Thank you for taking the time to share your J.G. Wentworth

    experience with others. We’re happy that you are happy!

    Verified purchase

    Reviewed Feb. 3, 2016

    I didn't know receive the money I thought I should. You guys kept more than what you guys needed to keep.

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    JG Wentworth Structured Settlements
    Response from JG Wentworth Structured Settlements

    Matt, Thank you for giving us the opportunity to resolve this issue. Your feedback is valuable to us and we will use it to improve our services. We’ll reach out privately to begin resolving this issue.

    Verified purchase

    Reviewed Feb. 3, 2016

    I have used J.G. Wentworth many times and I am always satisfied with their service. Devon ** is awesome and always is there for me. Love this company. Thanks.

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    JG Wentworth Structured Settlements
    Response from JG Wentworth Structured Settlements
    Kelly, we are delighted to read your feedback about J.G. Wentworth! Thank you for taking time to share your positive experience. We aim to provide the

    perfect service for each customer!

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Feb. 3, 2016

    As quick and painless as possible. Good rates with all considered. Very personable and considerate staff that helped me with my unique needs as fast as possible. All around, I'm simply satisfied with my experience.

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    JG Wentworth Structured Settlements
    Response from JG Wentworth Structured Settlements

    Thank you, Benjamin. We appreciate the time you spent to share your feedback! We’re happy to hear we were able to provide the service you needed.

    Verified purchase

    Reviewed Feb. 3, 2016

    It was only shortly after my transactions with JG that I found out with help from several sources (including a lawyer who viewed all the paperwork) that I was sold short almost $350.000. My advice, seek all options before you sell anything.

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    JG Wentworth Structured Settlements
    Response from JG Wentworth Structured Settlements

    Bruce, we would appreciate the opportunity to address your situation. We have notified our customer service team, and they are trying to get a hold of you. We look forward to speaking with you.

    Verified purchase
    Timothy increased rating by 2 stars.
    Price
    After a positive interaction with JG Wentworth Structured Settlements, Timothy increased their star rating on Feb. 5, 2016.

    Updated review: Feb. 5, 2016

    Yes after talking to Joe at JG Wentworth I was satisfied of the outcome.

    Original Review: Feb. 3, 2016

    Well I feel that the amount they give you for your own money and the interest rate they give you was not right. To give someone $50,000 and only get $20,000 out of it and they make $30,000 for only having to wait for 3 years or so--that's not right. They totally screw you every chance they get, they take advantage of people that really need the money, and they know it they are bottom feeders.

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    JG Wentworth Structured Settlements
    Response from JG Wentworth Structured Settlements

    Timothy, thank you for speaking with Joe at J.G. Wentworth yesterday. We appreciated the opportunity to address your situation. We strive to provide excellent customer service, and are glad we were able to connect and clarify the situation.

    Verified purchase
    Customer Service

    Reviewed Feb. 3, 2016

    Very rude and inaccurate information.

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    Verified purchase
    Staff

    Reviewed Feb. 3, 2016

    I was living in Charlotte NC when I completed my transaction with JG Wentworth! It allowed me to move to Cincinnati, start a family and get myself out of debt! I highly recommend working with their knowledgeable staff!

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    JG Wentworth Structured Settlements
    Response from JG Wentworth Structured Settlements

    Great feedback, Carlos! We genuinely appreciate it and we’re glad to hear that you’re happy with our service!

    Verified purchase
    Customer Service

    Reviewed Feb. 3, 2016

    No one contacting me via email like I was told twice. Been 3 days. Still no email from anyone. Worked with J.G. before and was nowhere near this bad communication. Other companies contacted.

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    JG Wentworth Structured Settlements
    Response from JG Wentworth Structured Settlements
    Cameron,
    I am glad you and Joe were able to connect via email. We appreciate all our customers and apologize for not being in touch with you sooner. We hope to work with you in the future.
    Regards,

    Lisa

    Resolved outside ConsumerAffairs
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    JG Wentworth Structured Settlements Company Information

    Company Name:
    JG Wentworth Structured Settlements
    Website:
    www.jgwentworth.com