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J.G. Wentworth Structured Settlements
J.G. Wentworth Structured Settlements
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Overall Satisfaction Rating
4.78/5
  • 5 stars
    54
  • 4 stars
    6
  • 3 stars
    1
  • 2 stars
    1
  • 1 stars
    1
Based on 63 ratings submitted in the last year
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J.G. Wentworth Structured Settlements

ConsumerAffairs Accredited Brand

J.G. Wentworth is the largest purchaser of future structured settlement and annuity payments in the nation and has helped thousands of customers over the past 25+ years.

Customers of J.G Wentworth can enjoy:

- Free, No-Obligation Quotes

- Best Price Guarantee

- Signing Bonuses and Cash Advances

- Great Customer Service

- Personalized Solutions

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141 J.G. Wentworth Structured Settlements Consumer Reviews and Complaints

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3 featured reviews
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Page 1 Reviews 1 - 30
Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Jan. 15, 2019

Ray with JG was a class act. He guided me through the process from beginning to end. He was prompt with all responses and very personal. I definitely recommend Ray for any inquisitions for policy transfers/sale of any annuity payments. JG funded my sale very quickly and was very transparent with everything through the process.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Jan. 10, 2019

Very friendly and honest. Paperwork sent in time. If you want a personal attorney to look at the contract. If you want a great company to help you. I highly recommend J.G Wentworth. Shout you to my guy Matt and his team.

J.G. Wentworth Structured Settlements response

Thanks for the great review, Bernadine! Please don't hesitate to reach out if you need help in the future.

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Customer increased Rating by 3 stars!
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Verified Reviewer
Original review: Dec. 29, 2018

Call around first. I've done multiple deals with other companies - never been kicked around so much after court approval. Also received a friend referral email saying they'll pay up $500 upfront without even Court approval for the referral. That's a lie.

3 people found this review helpful
Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Dec. 27, 2018

I am in the process of getting a buyout on part of a structured settlement. I called two other companies and didn’t like them. James ** made the process painless and I would recommend him to anyone. He is a personable guy and definitely cares about his clients. He has contacted me just to check in and is always attentive.

J.G. Wentworth Structured Settlements response

Hi Josh,

Always great to hear from someone in the neighborhood! Our office is in Chesterbrook. We're glad to know James has been taking good care of you. He's one of our best. If you need anything further, don't hesitate to reach out. Thanks for the great review!

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Dec. 21, 2018

Working alongside Jared with J.G. Wentworth was a real success! He made everything I needed and wanted possible. He was very kind and understanding. Made my goals achievable and gave me the amount of money I needed to get my life going with my best interest still kept at heart. Thank you so much!

J.G. Wentworth Structured Settlements response

What a great review! Thanks for sharing and don't hesitate to reach out to Jared if you need help in the future.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Dec. 21, 2018

Jenna made this process completely seamless and so simple - it took the stress out of my current situation and made things easy! Going to court was easy and Jenna made sure I had all the details throughout! Thank you for making this process less stressful! Merry Christmas JG and Jenna!

J.G. Wentworth Structured Settlements response

Thanks for the great review, Lora! Jenna is one of the best and we're glad she took such great care of you. Don't hesitate to contact her if you need any help in the future!

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Dec. 20, 2018

I had a marvelous experience working with Nick **. All phone calls and questions, gets returned and answered in a quick matter. It was a pleasure working with him. I would do the process all over tomorrow if I could.

J.G. Wentworth Structured Settlements response

Hi Calvin,

We greatly appreciate the kind words and will pass your feedback onto Nick. Don't hesitate to reach out if you need help again in the future. Thanks!

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Dec. 20, 2018

Brittany ** helped me get the money that I needed from my structured settlement in a very timely manner. If I ever had any questions, she was always available and answered my emails in a very fast manner. I would definitely recommend working with her to others!

J.G. Wentworth Structured Settlements response

Hi George,

Brittany is one of the best and we're glad she took such great care of you. Thanks for the great review!

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Dec. 20, 2018

JG as a whole is a great service. Nick helps me get what I need, gives me a very clear explanation of what it is we're doing, and is kind and respectful. When he's not there, his co workers are respectful and helpful. I would definitely recommend you guys to anyone that I know. Keep doing what you do.

J.G. Wentworth Structured Settlements response

Hi Aaron,

Thanks for the great review! Nick always does a stellar job taking care of his customers, but we'll be sure to pass this feedback on anyway. Don't hesitate to reach out if you need help again.

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Rated with 5 stars
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Verified Reviewer Verified Buyer
Original review: Dec. 17, 2018

Nicholas was courteous and knowledgeable about the buying/selling process and was able to answer all of my questions. He went above and beyond to create different purchase scenarios that allowed me to make better financial decisions. I highly recommend Nicholas as a J.G. Wentworth representative.

J.G. Wentworth Structured Settlements response

Hi Nathan,

Thanks for the great review and recommendation. We'll be sure to pass along this excellent feedback! Cheers!

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Dec. 14, 2018

I had a great experience cashing out one of my annuities with JG Wentworth. Nick and his team were great and always answered all my questions. I felt like I was talking with friends but it still was professional at the same time. Processed was simple so thank you!

J.G. Wentworth Structured Settlements response

Alicia,

Thanks for the awesome review! We'll be sure to pass this on to Nick. Don't hesitate to contact us if you need help again in the future. Cheers!

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Dec. 14, 2018

It was a very easy transaction. I worked with Nick and he did an excellent job and I knew what was to be expected. He also got me a nice sign on bonus! The transfer of funds after the approval from the court happened within 24 hours. I have no complaints!

J.G. Wentworth Structured Settlements response

Alicia,

Thanks for the great review! We'll be sure to pass the kind words on to Nick. If you ever need help again, don't hesitate to reach out. Happy Holidays!

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Dec. 11, 2018

Eva was fantastic! She was efficient and communicated throughout the process. She gave clear expectations and followed through with every small detail. I look forward to working with her in the future. I would not hesitate to recommend Eva and JG Wentworth to my colleagues.

J.G. Wentworth Structured Settlements response

Ahuva,

Thanks for the kind words and recommendation. Eva is awesome and we'll be sure to pass this review on to her. Have a great holiday season!

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Rated with 4 stars
Verified Reviewer Verified Buyer
Original review: Dec. 8, 2018

Even though it took a while, (4 months) I was completely satisfied with the outcome. I was able to take the funds and clear up some financial problems. If anyone would ask me about your services, I would recommend you, but I would caution them to be prepared. The agents I worked with were wonderful to work with. Thank you.

J.G. Wentworth Structured Settlements response

Bonnie,

Thank you for the excellent review and for your patience while we completed your transaction. Occasionally, the process will take longer than we'd like it to, but we're glad your team walked you through it. If you ever need help again, don't hesitate to reach out. Cheers!

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Dec. 7, 2018

I have enjoyed working with this company. Rebecca was such a big help and the customer service was AWESOME! They have always answered any and all questions. They were able to help me to understand how all this works. Thanks again for all the hard work and effort.

J.G. Wentworth Structured Settlements response

Chelsea,

You're welcome and Thank YOU for choosing to work with us! If you ever need help again in the future, don't hesitate to reach out. Cheers!

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Dec. 5, 2018

I have been working with J.G since the beginning of 2018 and I can't say that there is one thing I can complain about. Amazing people to work with. Nick was the best help ever couldn’t have asked for better! Thank you so much J.G. You made our dreams come true of being new home owners!

J.G. Wentworth Structured Settlements response

Hi Carlie,

Thanks for the awesome review! We're glad to hear everything went so well and will pass your kind words on to Nick. Please don't hesitate to contact us if you need help again in the future. Cheers!

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Dec. 4, 2018

Andrew was great! He was polite and friendly throughout the entire process. He was quick to respond, and went above and beyond the call of duty to make sure I had a good experience and that the transaction proceeded on schedule.

J.G. Wentworth Structured Settlements response

Thanks for the great review, Chris! Andrew is notorious for going above and beyond for his customers and we'll be sure to pass your kind words on to him. Please don't hesitate to reach out if you need help again in the future. Cheers!

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Dec. 3, 2018

I was working with Matthew and had some of the best service. Matthew has some of the best service and a very humble person to do business with. I would recommend anybody that is going to go to JG to ask for Matthew.

J.G. Wentworth Structured Settlements response

Thanks for the great review, Joseph! We'll be sure to share with Matthew. Please don't hesitate to reach out if you need help again in the future.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Nov. 30, 2018

My 3rd time working with JGW. This was by far my best experience. I was scheduled for emergency spine surgery and couldn’t work. James took care of everything, and I was able to get the money I needed! Now I can recovery comfortably and make it to my appointments without having to stress out over the bills... Thank you!

J.G. Wentworth Structured Settlements response

Jason,

Thanks for the great review and we hope your recovery is going smoothly. We'll pass on the kind words to James and appreciate the continued business. Get well soon!

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Nov. 30, 2018

J.G.W. Representatives were incredible, I was helped by Nick and he was extremely knowledgeable and helpful. Made sure I understood what the process was and answered all my questions about each step. Very thankful to him, he just made the whole process great!

J.G. Wentworth Structured Settlements response

Thanks for the great review, Franco! Nick is one of our best people and we're lucky to have him. If you ever need help in the future, don't hesitate to reach out to him again.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Nov. 30, 2018

I cannot praise enough the great service that I received from Eva at JG Wentworth. She was always available to me and called me back immediately when I had questions. She is truly a valuable asset to the company. I would recommend her to my friends and family.

J.G. Wentworth Structured Settlements response

Marie,

We greatly appreciate the review and recommendation. If you ever need help in the future, please don't hesitate to reach out. Thanks!

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No response received
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Verified Reviewer
Original review: Nov. 30, 2018

They were quick to process my annuity payment, but that was the last one I was supposed to receive. Apparently, they sold my information to other companies specialize in early cash outs of structured settlements. I receive calls all the time, and enough mail to fill a landfill. I cashed out my settlement over 10 years ago, and it’s still going on. Hey this is borderline harassment. Thanks, guys. I should have just waited for my payout. I guess I was stupid to assume they had some sort of privacy policy. This is getting really old.

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No response received
Verified Reviewer
Original review: Nov. 29, 2018

JG Wentworth sold my structured settlement and now they say there is no payout date. This is my inheritance and they don’t want to give any information to me about my own money!! Can you explain how you are helping people with early payout and then selling it to people who want to keep my money. This is a lawsuit waiting to happen!!! I want my money and I want it now!!!

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Customer increased Rating by 2 stars!
Verified Reviewer
Original review: Nov. 19, 2018

I went to court. Was approved to be funded, and when I called to get my check as I was guaranteed in the court they've come up with an excuse as to me not having enough documents proving my residence. I've sent over 15 documents, with my business information, EIN number to my Colorado-based business, banking information, social security info etc. And now they're saying that if I can't provide more they're not going to fund me and will hold up my future payments etc.

They advanced me money that I now owe them, and I've spent money making it to court etc because I've been out of state visiting family and they've been very messy, disrespectful and downright tasteless in what seems to me trying to take my money. I've worked with stone street Capitol before and I'd suggest to anyone to deal with them instead of the shady company J.G. Wentworth.

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J.G. Wentworth Structured Settlements response

Samad,

We're sorry to hear you had a difficult experience but we're glad our team was able to resolve everything for you. Please reach out if you need anything further. Thanks.

2 people found this review helpful
No response received
Verified Reviewer
Original review: Nov. 15, 2018

I sold my annuity back in 99 when it was a new concept and against my attorney and family, I made the transaction. It was the biggest mistake of my life. They talk you into it and only provided me 33% of my settlement and took advantage of a 21-year-old. Do not sell your money. Keep it for the reason you have it and it will pay off in the long run. These companies are worse than payday loans and the same payoff. I don't know how they can sleep at night!

J.G. Wentworth Structured Settlements response

Hi William,

We're sorry to hear you're feeling this way. While we can't turn back the clock for you, we'd be happy to discuss the details of your past transactions with you. Feel free to call us at 800-544-3822 anytime. We look forward to hearing from you. Thanks.

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Rated with 5 stars
Verified Reviewer
Original review: Nov. 15, 2018

I had been working with JGW for about 2 months, and from the beginning they showed me how much they valued their customers. Their customer service is great, the process went by so fast and easy because they handled everything professionally. They made me feel comfortable with everything, I couldn’t have asked for a better company to work with!

J.G. Wentworth Structured Settlements response

Chante'Nise,

Thanks for the great review! It was a pleasure to work with you and, should you need help again, don't hesitate to reach out.

2 people found this review helpful
Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Nov. 13, 2018

I have worked with JG Wentworth for years. I love the customer service they provide. They have done so many great things for me as a customer. No company has ever made me feel safe and secure about my transactions. I recommend JG Wentworth before any other company. Thank you for everything.

J.G. Wentworth Structured Settlements response

Janet,

We truly appreciate this review and we're glad to hear every experience you've had with us has been so positive. If you ever need help again in the future, don't hesitate to reach out. Thanks!

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Rated with 5 stars
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Verified Reviewer
Original review: Nov. 8, 2018

I am so glad that I contacted JG and worked with Michael ** throughout the structured settlement/lump sum process. I was given the amount I initially asked for, and everything went smoothly! Anytime I contacted with a question or concern, I was always answered promptly and although this agreement was a huge decision, I felt very safe signing with JG!

J.G. Wentworth Structured Settlements response

Shayna,

Thank you for the excellent review. It's our job to make you feel safe and secure working with us and we're glad to hear Michael took such great care of you. We'll be sure to pass these kind words on to him. If you ever need help in the future, don't hesitate to reach out!

2 people found this review helpful
Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Nov. 5, 2018

Anthony and Casey, along with their team, were all a pleasure to work with. They were professional in their approach, and very helpful with everything. Anthony kept me in the loop throughout the entire process. Would definitely use this team again for any future transactions.

J.G. Wentworth Structured Settlements response

Lindsey,

The pleasure is all ours! We truly enjoyed working with you and would welcome the chance to do it again, should you need help in the future. Thanks for the excellent review!

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Oct. 25, 2018

Pierce did a great job. He took very good care of me. It was fast, he listen when I need some done. He was very polite, he made sure I got what we agreed on and he got the process done and over very quickly. I recommend him to anyone.

J.G. Wentworth Structured Settlements response

Hi Stephon,

We really appreciate this great review and will pass the kind words onto Pierce. If you ever need help again in the future, don't hesitate to reach out. Thanks!

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J.G. Wentworth expert review by ConsumerAffairs

J.G. Wentworth is a nationally recognized purchaser of future payments thanks to their popular television ad campaigns and slogan, "It's my money and I need it now!" Located in Radnor, Pennsylvania, J.G.Wentworth has been in business for over 25 years and has serviced tens of thousands of customers.

  • Stable company: J.G. Wentworth is the largest purchaser of future payments in the nation, with experience in all 50 states. As a direct funder, the company does not need to acquire funds through a third party and can readily fund lump sum payments without extra fees.

  • High-volume experience: J.G. Wentworth completes about 5,000 transactions per year and over 5.6 billion dollars in payment transfers.

  • Online chat: Representatives are readily available via online chat on the company website to answer consumer questions.

  • Free quotes: Free, no-obligation quotes are available via the phone and online.

  • Resource center: The company website provides free educational resources for consumers, including information on state-specific statutes.

  • Best for: consumers with structured settlements, annuities or lottery winnings.

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ConsumerAffairs Research Team

The ConsumerAffairs Research Team believes everyone deserves to make smart decisions. We aim to provide readers with the most up-to-date information available about today's consumer products and services.

J.G. Wentworth Structured Settlements Company Information

Social media:
Company Name:
J.G. Wentworth
Company Type:
Public
Ticker Symbol:
JGW
Year Founded:
1991
Address:
1200 Morris Drive, Suite 320
City:
Chesterbrook
State/Province:
PA
Postal Code:
19087
Country:
United States
Phone:
800-741-1231
Website:
www.jgwentworth.com
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