JG Wentworth Structured Settlements Reviews

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About JG Wentworth Structured Settlements

JG Wentworth offers lump-sum cash alternatives to structured settlements or annuity payments. Whether the payments are from settlements, annuities or casino and lottery winnings, the company provides fast cash buyouts and flexible options for each customer. The company offers signing bonuses and cash advances and includes a best-price guarantee with all purchases.

Pros
  • Best-price guarantee
  • Customized options
  • Free quotes
Cons
  • Payments may take up to three weeks
  • Credit score impact

JG Wentworth Structured Settlements Reviews

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    2 featured reviews
    How do I know I can trust these reviews about JG Wentworth Structured Settlements?
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    Page 3 Reviews 37 - 237
    Verified purchase
    Punctuality & Speed

    Reviewed Jan. 23, 2025

    The car that I had bought had some issues and I needed some cash fast. I went with JG Structured Settlements and the process was very easy. They talked about all the numbers that I could possibly sell money for. They did everything pretty much on their own and just let me know where I needed to be and what I needed to do. The experience was smooth overall. I'm finished working with them for now unless anything in the future comes about.

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    JG Wentworth Structured Settlements
    Response from JG Wentworth Structured Settlements

    Hi Sierra! We are glad everything has been going well - we are excited to be on this journey towards the financial future you deserve!

    Verified purchase
    Customer ServicePunctuality & Speed

    Reviewed Jan. 14, 2025

    We had worked with JG Wentworth before and they got things done. We worked with them again and they made everything easy for us. We communicate well together. We had called several people, but JG Wentworth is the one that we like the most. Getting our money was quick. The process took a month which was a very short period of time. It was the quickest it's ever been. We appreciate that and we'll be using them again if we need them.

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    JG Wentworth Structured Settlements
    Response from JG Wentworth Structured Settlements

    Hi Tamiko! It is so nice to hear you are having such a positive experience, thanks for sharing!

    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed Jan. 14, 2025

    I was with Berkshire before and they weren't helping me at all. But JG Wentworth helped me a lot. They helped me get the money so I can afford my car still so it doesn't get repoed. The reps were very communicative. When they get an update, they'll call you right away.

    Thanks for your vote!
    Verified purchase
    Refunds & PayoutsStaff

    Reviewed Jan. 14, 2025

    My dogs got injured and I needed to pay for their vet visit, so I did a structured settlement. The JG Wentworth reps were nice and business-oriented, but they didn't keep up with what they were saying, keeping me in the loop of everything and sending me the information that I needed. Other than that, they were good and I didn't pay any fees.

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    Verified purchase
    Staff

    Reviewed Jan. 14, 2025

    I had annuity with JG Wentworth and wanted to reach out to them. They were the only ones I knew that would most likely get the job done. Working with their reps has been good. JG Wentworth made my life better and got me back on my feet.

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    JG Wentworth Structured Settlements
    Response from JG Wentworth Structured Settlements

    Hi Jordan! We are pleased to hear everything has been going well - thanks for sharing!

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Jan. 14, 2025

    JG Wentworth was mentioned to me by my granddaughter, and it was a great experience with them. They did their job. Shannon was the lady that I worked with, and she was fantastic. She knew it all and was prompt, courteous and answered every question I had.

    Thanks for your vote!
    JG Wentworth Structured Settlements
    Response from JG Wentworth Structured Settlements

    Hi Diane! We are glad you appreciate working with Shannon so much - thanks for sharing!

    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Jan. 14, 2025

    I was in desperate need to get to my NEWITY fund, about 100 grand, because my niece was diagnosed with lymph node cancer. The reps at JG Wentworth were easy to work with, very informational, and helped me through every step of the way. Their communication was absolutely amazing. They helped me with every question I had. They got ahold of me almost every day, trying to help me figure this out, to get this put through as fast as possible. The process took a few weeks. If I had to ever use JG Wentworth again, I absolutely would and I would also recommend people to go through them. I was very highly satisfied.

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    JG Wentworth Structured Settlements
    Response from JG Wentworth Structured Settlements

    Hi Timothy! We are so happy to hear how much of a positive experience you had with our team to find the best financial path for you - thanks for sharing!

    Verified purchase
    Staff

    Reviewed Dec. 24, 2024

    I needed money and my mom and my brother have used JG Wentworth before and gave them good reviews. Getting set up was very easy. The reps were thorough and talked me through everything. It was an excellent experience. JG Wentworth got me out of debt.

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    JG Wentworth Structured Settlements
    Response from JG Wentworth Structured Settlements

    Hi Stephanie! We are glad to hear everything has been going well with your program - thanks for sharing!

    Verified purchase
    Staff

    Reviewed Dec. 5, 2024

    JG Wentworth is the largest firm that does these type of transactions. Essentially, I pitted them at like a bidding war with another company to try and see which one would give me the most money and JG ended up matching it. So, I went with them and closed the deal. They could have given me their top number the first time instead of worrying about how much money they would make off the deal. But the reps treated me with respect. They gave me their number and then, I did my own math and research and negotiated for a higher number.

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    JG Wentworth Structured Settlements
    Response from JG Wentworth Structured Settlements

    Hi Cleveland! We are pleased to hear how much you appreciate working with you rep to find the best financial path for you - thanks for sharing!

    Verified purchase
    StaffRates

    Reviewed Nov. 29, 2024

    Our experience was more than we expected. Service people understand and help as much as they can. Very easy process and some interesting experience. While some of the Judges say no. You help find a different Judge to one to help us say yes to transfer of our annuity money. Thank you

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    JG Wentworth Structured Settlements
    Response from JG Wentworth Structured Settlements

    Hi Horacio! We are pleased to hear how much you appreciate working with our team to find the best financial path for you - thanks for sharing!

    Verified purchase
    StaffBillingCommunication

    Reviewed Nov. 20, 2024

    Working with JG Wentworth has made my life better. I had a structured settlement. I was getting payments every five years. I chose to take that into something I could use right now. It's made it so that my wife and I are more financially stable and able to do more things that we want to do. It was also a very easy process. They kept me in the loop the whole time. They were very knowledgeable people. I would very highly recommend JG Wentworth.

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    JG Wentworth Structured Settlements
    Response from JG Wentworth Structured Settlements

    Hi Michael! We are pleased to hear your experience has been so positive - thanks for sharing!

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Nov. 10, 2024

    JG Wentworth helped me out with my settlement. They processed my settlement because I'm pregnant and I wanted to move and start back school. It was an easy and fast process. Working with them has been great.

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    JG Wentworth Structured Settlements
    Response from JG Wentworth Structured Settlements

    Hi Aleaha! We are pleased you appreciate working with our team to find the best financial path for you - thanks for sharing!

    Verified purchase
    Customer ServiceStaff

    Reviewed Nov. 10, 2024

    We shopped around and we liked JG Wentworth because they were giving us the best offer. The rep was helpful and gave us all the information we needed. He was always available whenever we would call or email him. He was very hands-on with everything. I 100% recommend using JG Wentworth.

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    JG Wentworth Structured Settlements
    Response from JG Wentworth Structured Settlements

    Hi Jennifer! It is nice to hear how much your rep was able to help - thanks for sharing!

    Verified purchase

    Reviewed Nov. 9, 2024

    JG Wentworth contacted me and made the enrollment simple. I've been in the program for about a month and a half and it's been good. They made everything easy. They did everything.

    Thanks for your vote!
    JG Wentworth Structured Settlements
    Response from JG Wentworth Structured Settlements

    Hi Riley! We are pleased your program has been going well so far - we are excited to be on this journey towards the financial future you deserve!

    Verified purchase
    Customer ServiceRates

    Reviewed Nov. 8, 2024

    JG called me but I never answered. They shot me a message and I went back and forth with them on a good rate that they can do for me. Out of everybody that I've talked to, they gave me the best offer and rate. The process was good and smooth. I just had to sign some papers. I talked to Joe, the guy I was working with, for a while before making a deal. But from signing the papers to getting the court date and receiving the money, it was four weeks. Joe was very good with me. He was always explaining everything. I'm a person who has concerns with certain things, especially giving my information out and he was there to tell me that everything was going smoothly and what every information is for. So, he reassured me in that end. I was glad working with JG Wentworth and I’ll work with them again if I need anything in the future. They were awesome.

    Thanks for your vote!
    JG Wentworth Structured Settlements
    Response from JG Wentworth Structured Settlements

    Hi David! It is so nice to hear that your team has been able to jump start your financial future - thanks for sharing!

    Verified purchase
    Staff

    Reviewed Nov. 8, 2024

    I saw JG Wentworth on TV and thought it would be a good opportunity to take advantage of my structured settlement. It made my life more productive. Getting the policy set up and making sure my address lined up, the court date and then receiving the money took about a month and a half. Kai, the consultant, was a great help. He is one of the best employees of JG Wentworth and I refer him every time.

    Thanks for your vote!
    JG Wentworth Structured Settlements
    Response from JG Wentworth Structured Settlements

    Hi Keion! It is nice to hear that Kai has been able to help so much during your financial journey - thanks for sharing!

    Verified purchase
    Staff

    Reviewed Nov. 8, 2024

    JG was great. They were able to help me out with what we were looking to do. We were well-informed. We're not misinformed.

    Thanks for your vote!
    JG Wentworth Structured Settlements
    Response from JG Wentworth Structured Settlements

    Hi Gabriel! It is so nice to hear that everything has been going well - thanks for sharing!

    Verified purchase
    Punctuality & SpeedStaffTransparency

    Reviewed Nov. 1, 2024

    Had a few inconvenient hiccups along the way but everything was an overall success, though it did take longer than expected due to unfortunate life events and having to refile after an abrupt move to a different city. My rep was extremely helpful through the entire process and kept me up to date and informed on everything needed to complete the process quickly.

    Thanks for your vote!
    JG Wentworth Structured Settlements
    Response from JG Wentworth Structured Settlements

    Hi Tatiana! We are so happy to hear how much of a positive experience you are having with our team - thanks for sharing!

    Verified purchase

    Reviewed Oct. 26, 2024

    I used JG Wentworth when I was in need of some cash. It went a lot smoother this time than it did the last time. The last time, it took lot longer than I was told.

    Thanks for your vote!
    JG Wentworth Structured Settlements
    Response from JG Wentworth Structured Settlements

    Hi Jocelyn! We are pleased your program went smoothly - please do not hesitate to reach out with any questions or concerns!

    Honesty & Transparency

    Reviewed Oct. 19, 2024

    This company is a bunch of lying cheats. If you sell your structured settlements to them and it gets denied they have it approved in a different state. How is this legal? I was 19 years old at the time and definitely taken advantage of. Do not use this company. They are liars and frauds!!!! You people should be ashamed of yourselves.

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    JG Wentworth Structured Settlements
    Response from JG Wentworth Structured Settlements

    Thank you for sharing your concerns with us. We understand how unsettling and frustrating your experience has been, and we are committed to addressing this matter comprehensively. Our goal is to ensure transparency and trust in our processes. We'd appreciate the opportunity to discuss this further, so please reach out to us at experience@jgwentworth.com so we can understand your experience in more detail and work towards a satisfactory resolution.

    Verified purchase
    Staff

    Reviewed Oct. 18, 2024

    I did not get the better end of the deal. Even the judge said it was not a good deal. But it was my last deal I did with JG Wentworth where they can buy out my annuity. That would have been if I would be 90 years old, and I'm only 58. It should have been a lot more than what they offered me. But all in all, it was very good with JG Wentworth. I really liked Mike, the guy that helped me the first time. Then I got switched over to somebody named Brandon. I don't really know him, but he was very nice to me.

    Thanks for your vote!
    JG Wentworth Structured Settlements
    Response from JG Wentworth Structured Settlements

    Hi Cynthia! We are pleased to hear how much you appreciate working with Mike to find the best financial path for you - we wish you the best of luck!

    Verified purchase
    Customer ServiceRefunds & Payouts

    Reviewed Oct. 6, 2024

    My initial consult with JG Wentworth when I did my first process to get my first amount of money, was a little complicated. The jargon was a little confusing. But other than that, it was smooth. They had me all set up before and answered all my questions before I let go of them off the phone. The payout could have been better. But they have their things and their policies that they have to follow, and their percentages. But working with them kept a roof over my head and kept my daughter fed. That's the only thing that matters to me. It pretty much saved my life.

    Thanks for your vote!
    JG Wentworth Structured Settlements
    Response from JG Wentworth Structured Settlements

    Hi Sydney! It is great to hear how much you appreciate working with us - thanks for sharing

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Oct. 3, 2024

    I had done a journey with JG Wentworth before and it was wonderful. I needed their service again recently and it took less than four weeks or so to finish the program. They were very on top of things and the process was quick. They have helped me get out of debt a little bit and buy me a house.

    Thanks for your vote!
    JG Wentworth Structured Settlements
    Response from JG Wentworth Structured Settlements

    Hi Awilda! It is great to hear how much you appreciate working with us - thanks for sharing!

    Verified purchase
    Punctuality & SpeedRefunds & PayoutsStaffLoan Process

    Reviewed Sept. 21, 2024

    I went with JG twice, and then I went with the competitor twice. They're all the same. When we can't get a loan from somebody else or because of our credit, going with a company like JG, we can get our money when we need to and then we can invest our money into our own business. That's what I did. JG helped me get my money quicker than waiting 10 or 15 years. It took two days after the approval from the court, and at the end of the day, I get to start my own business and then continue to do what I love. If it worked for me, it'll work for someone else.

    Thanks for your vote!
    JG Wentworth Structured Settlements
    Response from JG Wentworth Structured Settlements

    Hi Antar! It is great to hear how much has been able to help jump start your financial independence - thanks for sharing!

    Verified purchase
    PricePunctuality & SpeedRates

    Reviewed Sept. 13, 2024

    I was buying new real estate properties that will make me more money in the long run than the structured settlement that I had. I went with JG Wentworth, and they made the process very easy. They were very punctual with everything as well as very forthcoming. There were no hidden details. Everything was a straightforward process, and their tools made life so much better. The terms were also good, and the price was definitely fair, especially for the risk they take. It worked well. JG Wentworth was great, and I would happily recommend them.

    Thanks for your vote!
    JG Wentworth Structured Settlements
    Response from JG Wentworth Structured Settlements

    Hi Jody! We are so happy to hear that our team has been so helpful with the program - we are excited to be on this journey towards the financial future you deserve!

    Verified purchase
    Customer ServiceSales & MarketingStaff

    Reviewed Sept. 7, 2024

    I'm moving out of the state and fixing to put my house up for sale and I needed to do the transaction with JG Wentworth to help me until my house sells and find a place to live. The rep did a great job and the customer service was good.

    Thanks for your vote!
    JG Wentworth Structured Settlements
    Response from JG Wentworth Structured Settlements

    Hi Tyler! We are pleased to hear how much you appreciate working with our team to find the best financial path for you - thanks for sharing!

    Verified purchase
    Customer ServiceCoverageTechStaff

    Reviewed Aug. 8, 2024

    It was easier to go with JG Wentworth Structured Settlements since I worked with them in the past. However, their rep was rude. She wanted certain information. I kept telling them, “You keep calling me while I'm at work. I've already told you.” She was very condescending. But they fixed it right away. Because I said, “I'm your client. I can turn you down and not make a deal with you.” They fixed it. And I didn't talk to her again.

    Thanks for your vote!
    JG Wentworth Structured Settlements
    Response from JG Wentworth Structured Settlements

    Hi Silvia! We are glad to hear everything has been going well - thanks for sharing!

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Aug. 8, 2024

    JG Wentworth gave me a couple of things I needed to do and I did that. They got me a court date and I went to court and talked to the judge. The first process took a little longer than the other processes because I was slowing it up, taking my time to do this and that. But JG Wentworth got me what I needed. It helped me get from Point A to B without having to struggle.

    Thanks for your vote!
    JG Wentworth Structured Settlements
    Response from JG Wentworth Structured Settlements

    Hi Kenneth! We are thrilled to hear how much of a positive experience you are having with our team - thanks for sharing!

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Aug. 7, 2024

    It was easy to enroll, but the agent I started with was not who I ended with. I don't know if the agent quit or got fired. JG Wentworth didn't tell me. They just all of a sudden changed my agent mid-stream, which I wasn't happy about. The attorney they hired was not good as well. The settlement had to go through the court and to be approved, and the attorney didn't do the paperwork properly. I ended up having to wait longer than what I was told. I also didn't get what I wanted, but I needed it, so I took what was offered to me. I'm satisfied as I can be.

    Thanks for your vote!
    JG Wentworth Structured Settlements
    Response from JG Wentworth Structured Settlements

    Hi Dawn! We are glad your program has been going well - please feel free to reach out with any questions or concerns.

    Verified purchase
    Customer ServiceCoveragePricePunctuality & SpeedRefunds & PayoutsStaff

    Reviewed July 26, 2024

    Our rep, Austin, helped us and kept us informed. The only thing was my wife did something with Peachtree a couple years back, and they took a long time. I asked him, "Is this gonna take a long time to do?" He said, "No. We have plenty of money." But it still took eight weeks to have it done. JG Wentworth needs to work on that. Most people that call need the money. They don't have eight weeks before they go bankrupt or lose their house or car. Then after that's done, they gotta review it for another week. Why do they need to review it? You already settled, signed papers on it and already went to court. Why do they need to send to another person to review it when they already guaranteed the money to the people?

    We got a letter in the mail not two days later after my wife agreed to go with them. It said we didn't have to wait because JG Wentworth has the money to pay right then. When you call to ask them about it, they say, "I don't know why they sent you a letter like that. You're gonna have to wait at least six weeks." In my wife's situation, she had two insurance annuities that are well-known. Peachtree had already took some money out of it. When we were arguing back and forth with them, they said, "We're not giving you any more money because we own each other." Then after they get all settled, they'll send a gift card in the mail. When you call about them, they say, "We already took all your money so we don't have to honor the gift card." When we called, I was angry with Austin, but he took it well and said he'd get back to us.

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    JG Wentworth Structured Settlements
    Response from JG Wentworth Structured Settlements

    Hi Anthony! We are pleased to hear how much of a positive experience you had such a positive experience with Austin - thanks for sharing!

    Verified purchase
    Staff

    Reviewed July 24, 2024

    The application online was pretty self-explanatory. JG Wentworth did their job. It helps people that need it. In the end, they make money off of it. It's business.

    Thanks for your vote!
    JG Wentworth Structured Settlements
    Response from JG Wentworth Structured Settlements

    Hi Samantha! We are glad everything is going well - thanks for sharing!

    Verified purchase
    Staff

    Reviewed July 23, 2024

    JG Wentworth's reps were great communicators. Everything went well.

    Thanks for your vote!
    JG Wentworth Structured Settlements
    Response from JG Wentworth Structured Settlements

    Hi Brenda! It is so nice to hear our team has been able to help so much - thanks for sharing!

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed July 20, 2024

    The reps were very helpful and went above and beyond their job to help me out and understand what was going on. I was in it for a month and it was a good experience. I have a car now, which is big. It helps me to get to doctor's appointments. I was also able to pay off my taxes.

    Thanks for your vote!
    JG Wentworth Structured Settlements
    Response from JG Wentworth Structured Settlements

    Hi Heather! We are so happy to hear that our team was able to help so much - thanks for sharing!

    Verified purchase
    Punctuality & SpeedStaffBilling

    Reviewed July 6, 2024

    JG Wentworth provided cash when I sold my annuity payments. The last process I did with them was quick and efficient. The rep was informative. He kept me abreast of what was going on. I enjoyed working with him.

    Thanks for your vote!
    JG Wentworth Structured Settlements
    Response from JG Wentworth Structured Settlements

    Hi Terre! IT is great to hear how well the program has been going - thanks for sharing!

    Customer ServicePunctuality & SpeedStaff

    Reviewed July 1, 2024

    I had a very good experience with this company and with my agent. His name is Mike **. He is very professional and very kind. His communication skills is a 10 out of 10. He’s always fast And Swift with his responding.

    Thanks for your vote!
    JG Wentworth Structured Settlements
    Response from JG Wentworth Structured Settlements

    Hi James! It is so nice to hear your experience has been so positive with Mike - we are excited to be on this journey towards the financial future you deserve!

    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed June 27, 2024

    I like that JG Wentworth was the easiest to go with. I had used them before, so I went with them again this time. They were calling about making sure the appointments were set up and everyone was really helpful. The communication was good, too. I could always reach them if I called or texted.

    Thanks for your vote!
    JG Wentworth Structured Settlements
    Response from JG Wentworth Structured Settlements

    Hi Roseanna! It is great that our team has been able to help so much - thanks for sharing!

    Verified purchase
    Customer Service

    Reviewed June 27, 2024

    Communication with JG was great. Everything got solved the way I wanted it to. They were on time with what they were saying and everything went smoothly.

    Thanks for your vote!
    JG Wentworth Structured Settlements
    Response from JG Wentworth Structured Settlements

    Hi Derrick! We are glad everything has gone well with your program - thanks for sharing!

    Verified purchase
    StaffBilling

    Reviewed June 7, 2024

    JG Wentworth has helped me pay bills off. They were great. They were nice and answered my question.

    Thanks for your vote!
    JG Wentworth Structured Settlements
    Response from JG Wentworth Structured Settlements

    Hi Jamie! We are thrilled to hear how much our team has been able to help - thanks for sharing!

    Verified purchase
    Staff

    Reviewed June 4, 2024

    It's been pleasant with the reps.

    Thanks for your vote!
    JG Wentworth Structured Settlements
    Response from JG Wentworth Structured Settlements

    Hi Sheila! It is great that you appreciate working with your reps so much - thanks for sharing!

    Verified purchase
    Price

    Reviewed June 4, 2024

    I wish I could have had another option but it was a little bit better this time with JG Wentworth than when I dealt with them 20 years ago. They gave me a little more money because I told them I wasn't happy when I realized I could have gotten a lot more during the first transaction. The major hold is getting the court date. There's a law also where they have to give a certain amount of notice to the annuity company. But once the court is held, it's a matter of days and you get the money wired.

    Thanks for your vote!
    JG Wentworth Structured Settlements
    Response from JG Wentworth Structured Settlements

    Hi Bellina! We are glad to hear everything is going well - thanks for sharing!

    Verified purchase
    Staff

    Reviewed May 24, 2024

    The rep was good, down-to-earth and kept in touch. It was a good experience. I was able to get into my structured settlement and get money out with JG Wentworth’s help.

    Thanks for your vote!
    JG Wentworth Structured Settlements
    Response from JG Wentworth Structured Settlements

    Hi Madison! We are glad to hear you enjoy working with your rep so far - thanks for sharing!

    Verified purchase
    Billing

    Reviewed May 23, 2024

    I needed to get some money and I reached out to JG Wentworth. But they wanted to only give me four grand and they get 70,000 of my payment. That's a lot of money just for 4,000.

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    JG Wentworth Structured Settlements
    Response from JG Wentworth Structured Settlements

    Thank you for your feedback - we asked a representative to reach out and address your concerns.

    Verified purchase
    Customer ServiceStaff

    Reviewed April 27, 2024

    The representatives at JG Wentworth have been very nice. They keep in contact with me. They've really been on it. They're making sure I get everything in one time so they could prepare for the court date. I'm excited about getting the little money that I'm getting because I really was in need of it. They call right on time. I'm hoping everything will go well for me. That would help me out far as my life at this point.

    Thanks for your vote!
    JG Wentworth Structured Settlements
    Response from JG Wentworth Structured Settlements

    Hi Gregory! It is great to hear that our team has been able to help so much - thanks for sharing!

    Verified purchase
    Tech

    Reviewed April 27, 2024

    So far, the process has been smooth. They confirm your information, what you're looking for, and the contract that you're under. They answer any questions that you have. They've been very communicative. The route we're going on looks like they're gonna be able to influence my life well.

    Thanks for your vote!
    JG Wentworth Structured Settlements
    Response from JG Wentworth Structured Settlements

    Hi Courtney! It is so nice to hear how much of a positive experience you are having with the program - thanks for sharing!

    Verified purchase
    Staff

    Reviewed April 27, 2024

    The main person I was dealing with at JG Wentworth was Richard. He was very helpful and attentive to everything. He helped me out from step one till the end. Everything was really easy and straightforward with them.

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    JG Wentworth Structured Settlements
    Response from JG Wentworth Structured Settlements

    Hi Juan! We are so happy to hear how much you appreciate working with Richard during your program - thanks for sharing!

    Verified purchase
    TechRefunds & Payouts

    Reviewed April 18, 2024

    JG Wentworth was the only one that would work with getting me a lump sum out of my structured settlement. So far, the journey has been tedious. I have to go through so much crap just to get my money. I have to get a contract review. I have to sign a bunch of papers over and over again. I have to tell them what I want my money for. The process is taking too long. It's been going on for about seven months now. I can't get a contract review and because of the area that I'm currently living at, it's a hassle trying to get through the courts to verify. JG is worthless.

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    JG Wentworth Structured Settlements
    Response from JG Wentworth Structured Settlements

    Thank you for your feedback - we asked a representative to reach out and address your concerns.

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    Customer ServiceStaff

    Reviewed April 18, 2024

    It's a long process to get everything going, which is up to the state that I live in, but they've been very helpful. The people that I have been working with are really kind and understanding. Sometimes I can't answer their calls because I'm busy with my own stuff or sometimes they're in meetings but we are able to meet halfway. There hasn't been no complications at all. I have to go through the whole court stuff, which is beyond them, and if I couldn't get what I needed to get because it wasn't approved by the judge, then they're still currently working on trying to get me something that the judge is going to approve.

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    Response from JG Wentworth Structured Settlements

    Hi Nicole! We are thrilled your experience with our team has been so positive - thanks for sharing!

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    Punctuality & Speed

    Reviewed April 18, 2024

    In the past, JG Wentworth was annoying with everything you gotta go through. This time, it was quick. For the very first transaction, it took a couple of weeks. For this one, they got me a deal on a day. The paperwork was easy and everybody was very nice. This experience is better and I'm satisfied with it.

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    Response from JG Wentworth Structured Settlements

    Hi Rose! We are pleased to hear how much of a positive experience you are having with our team to find the best financial path for you - thanks for sharing!

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    PricePunctuality & SpeedStaff

    Reviewed April 9, 2024

    I needed to be able to purchase a home and moving. JG Wentworth helped me with moving costs and their reps were very good. They took their time about getting the money to me but it came within the expected time. But the fees were up there, so I wasn't happy about all that.

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    Response from JG Wentworth Structured Settlements

    Hi Ira! It is so nice to hear how much you appreciate working with our team to find the best financial path for you - thanks for sharing!

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    Customer ServiceStaff

    Reviewed April 9, 2024

    JG Wentworth's reps were good and they were never pushy. When I asked them not to call me all the time, they didn't. There are other companies that did. We paid off everything and I'm very satisfied with the service from JG Wentworth.

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    Response from JG Wentworth Structured Settlements

    Hi Jennifer! It is so nice to hear how much you appreciate working with our team to find the best financial path for you - thanks for sharing!

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    Customer ServicePricePunctuality & SpeedStaffBilling

    Reviewed April 4, 2024

    My husband had a problem with JG Wentworth because they didn't send his money out and were giving him a hard time. But he ended up cussing them out and they sent him his money. They’re also annoying. They’re always calling and trying to get quotes. He just did a transaction and they're already trying to get him to do another one for a life contingent payment. They have my number, so they call me. They push me and won’t take no for an answer. They bring your personal life into it.

    Every time we work with JG Wentworth, it’s because we're getting something. The last time, we had to buy a new car for the kids. Our family had gotten bigger. We only had one kid when we first worked with JG Wentworth. But now we need an SUV. We moved with the money. So, it was always beneficial. But we would rather have it when we wanted to do it. They always check in or send $25, $50, or $75 in the mail and tell us to call them for a quote. They try to get you to sell your money that way. But we always just tell them not right now. When we're ready, we’ll do it but they’re always trying for it to be on their time. But the customer service reps are cool after you sign and say you're ready to do a transaction. They start being all nice.

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    Response from JG Wentworth Structured Settlements

    Thank you for your feedback - we asked a representative to reach out and address your concerns.

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    Staff

    Reviewed March 28, 2024

    Their customer support was very helpful. I needed to know how to prepare for court ‘cause I was very nervous. The rep made it so I didn't think too hard. Everything was wonderful.

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    Response from JG Wentworth Structured Settlements

    Hi Faith! It is so nice to hear how much of a positive experience you had with our team - thanks for sharing!

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    Punctuality & SpeedStaff

    Reviewed March 27, 2024

    I stuck with JG Wentworth because I trusted them. They helped me through everything and explained things I didn't understand to me explicitly. Also, their customer support helped me out a lot. My life changed a lot for the better working with them. I got to do the things I wanted to do and didn't have to wait to do them. I'd tell others to go to JG Wentworth because they would help with every step of the way.

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    Response from JG Wentworth Structured Settlements

    Hi Tracey! We are pleased to hear how much you appreciate working with our team to find the best financial path for you - thanks for sharing!

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    StaffRates

    Reviewed Feb. 25, 2024

    The process at JG Wentworth was easy and any questions I had were answered. If they couldn't answer me or answer the question directly, they would get the answer for me. They also gave me the best rates out of the three companies that I looked at. Whenever I wasn't satisfied with the rate that I received, they improved it until as high as they could. It was a good experience overall, helped me out of a tight spot.

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    JG Wentworth Structured Settlements
    Response from JG Wentworth Structured Settlements

    Hi Kevin! We are pleased to hear how much you appreciate working with our team to find the best financial path for you - thanks for sharing!

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    Staff

    Reviewed Feb. 3, 2024

    The process was real easy and the quality of service was excellent. They did all the paperwork and I didn't have to stress over too much.

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    Response from JG Wentworth Structured Settlements

    Hi Anthony! We are pleased to hear everything is going well - thanks for sharing!

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    Customer ServiceCoveragePunctuality & SpeedRefunds & PayoutsStaffBilling

    Reviewed Feb. 2, 2024

    When I got my money, JG Wentworth only put 138,200 in the bank and it was supposed to be 145,000. They didn't tell me upfront that I had to wait three months to get my money from where I bought the policy from and they knew I needed that $140,000 upfront to buy this house. Somebody called and I told him about it and he went to talk to somebody. On that day, JG had me $3,400 in the bank for this month and last month’s payment. They still owe me $1,700 and they're trying to say they don't because I got a payment for $1,700. If I knew that, I could have saved that money back. But he told me I can do whatever I wanna do with it and they're taking it over to the insurance company. And I still haven’t got my $500 sign-on bonus.

    Everybody was as friendly as could be but everything that should have been told was not told correctly. If they told me I had to wait three more months to get that money, I wouldn't have ever done it. If I was JG Wentworth, I would be redoing my math because everything was not sent to us properly. Until that $1,700 is paid, we don't get the titles to the home. So now, we're having to sit here, worry and struggle because I have Children. If the $1,700 does not get paid, then we and the children are all gonna be out on the street over $1,700. It's not fair to us. I had somebody call me the day before that offered me $15,000 more if I went with them. And I didn't choose them. I chose JG Wentworth. If I knew what was gonna happen and I was gonna get short money, I would've gone with the other people.

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    Response from JG Wentworth Structured Settlements

    Thank you for your feedback - we asked a representative to reach out and address your concerns.

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    Customer ServiceStaff

    Reviewed Jan. 30, 2024

    JG Wentworth explained everything to me, printed the paperwork out, had it FedExed to me and I signed it. Everybody treated me very well and was on top of their job. They call me and make sure things are going well. JG Wentworth works for me and helps me in my times of need.

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    Response from JG Wentworth Structured Settlements

    Hi Tangee! We are pleased to hear how much of a positive experience you are having with our team to find the best financial path for you - we are excited to be on this journey toward the financial future you deserve!

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    Refunds & PayoutsBilling

    Reviewed Jan. 18, 2024

    JG Wentworth was very good with me. The service was great, and it impacted my life a great deal. I can afford to live in my house and pay my bills again. I can breathe again.

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    Response from JG Wentworth Structured Settlements

    Hi Anne! It is so nice to hear how much you appreciate working with our team to find the best financial path for you - thanks for sharing!

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    Customer ServicePunctuality & SpeedRefunds & PayoutsStaff

    Reviewed Dec. 10, 2023

    Working with JG Wentworth was horrible. Everything was messed up and there were a lot of things that were done incorrectly. It took almost six months before I even got my money. The rep didn't follow the rules correctly or she was saying I had to have this financial advisor. It just was one thing after another. I was being told one story after another.

    My ex's went fine but mine was a total runaround. JG Wentworth didn't file paperwork in time. When they did, they completely did it wrong. I found out through somebody else that the rep was trying to blame me saying I didn't do an advisory thing. Another person said, “No, it was filed incorrectly. It had nothing to do with you.” Later, they were forcing me to get a financial advisor and it was pushing a day or two before the court. We had no time so they had to postponed it. I found out the postponement was because of the screw-up on their end on apparently not filling out the paperwork correctly.

    Somebody else called me to clarify that I did not need a financial advisor because my credit is outstanding and because of my age. Also, the answer to my question never came. I was waiting for over a month. The judge said I didn't have to see the judge. It was done immediately. But it took JG Wentworth five weeks to send the paperwork over to them to be signed. They tried to tell me it was the judge but it wasn't. I have another annuity to sell and JG Wentworth keeps contacting me but I don't wanna go through what I did last time with them.

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    Response from JG Wentworth Structured Settlements

    Thank you for your feedback - we asked a representative to reach out and discuss your concerns.

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    Customer ServiceRates

    Reviewed Dec. 1, 2023

    The customer support with JG Wentworth is 85% impressive. Everything's handled and explained. However, there was something that was said but not delivered. There's supposed to be a sign-on bonus but I've never seen one. Since the deal, I've asked them about it but I haven't gotten a response. Also, once you are signed up and a major portion of the deal is done, you get a sense of them stepping back a little bit. I don't know what's going on. In between some of those portions of the deal, keeping in touch a little bit more would be good. When they keep in touch, some politeness in the emails could be better. With some of the younger guys that are involved now, when they're asking if you're interested in doing a deal and you tell them you're not interested, they hang right up without even saying anything. You'll also get an email, and it's like a text from a friend. There's no "Good morning" or "How you doing?" It's not even addressed or signed off.

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    Response from JG Wentworth Structured Settlements

    Hi Mark! We are pleased to hear that your program has been going so well - we are excited to be on this journey toward the financial future you deserve!

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    Customer ServicePunctuality & SpeedStaffRates

    Reviewed Oct. 27, 2023

    For years, JG Wentworth had been aggressive and harassing. Somebody calls almost every day. They don't leave you alone even when you tell them you're not interested. They did the settlement but I ended up returning the money and closing the deal. I was contacted by another company who told me that I would be able to get more. And when I tried that with JG Wentworth, they refused to go any higher. I realized that I wasn't able to purchase a home at the time and because I was pressured, I decided not to go through with it. I didn’t care for the rep. I would be told one thing and later on get told something else. Before the deal was finalized, JG Wentworth sent me a sign-on bonus. I never asked for them to send me in advance but they did, and now they want the $1000 sign-on bonus back.

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    Response from JG Wentworth Structured Settlements

    Hi Heather we apologize for any inconvenience this may have caused. We asked a representative to reach out and discuss your concerns.

    Please feel free to reach out to one of our representatives at your earliest convenience.

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    StaffHonesty & Transparency

    Reviewed Oct. 8, 2023

    The first time I did a transaction with JG Wentworth was about 20 years ago. For every $1 I received, I paid $333. They are literally barnacle sucking the juice out of working people in this society. The whole thing is ridiculous and I'm irritated by the process. Then, you have to beg and cry for your money to an attorney and to them and tell them your story. You have to sound as pathetic as you possibly can. It's humiliating, begging for your own money.

    Then, I got sick and I felt like it would be wise to go back to the same place. But their rep was a liar because he told me he was gonna give me a thousand dollars up front because I needed it. They didn't do it and he turned right back around. I said right to his face, "You lied to me," and he did it again. They told me that my check would be here one day after the court date and that didn't happen. I would like to be disconnected from them altogether after this. I don't ever wanna hear their name again.

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    Response from JG Wentworth Structured Settlements

    Thank you for your feedback - we asked a representative to reach out and discuss your concerns.

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    Staff

    Reviewed Oct. 7, 2023

    JG Wentworth is better about addressing the personal needs of the customers. The process for my wife was confusing, but they took away the confusion by helping her step-by-step through this, helping her understand. Now, she has a better understanding about her annuities and the process that she has to go through. She had other people do this process for her, but they never interacted with her.

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    Response from JG Wentworth Structured Settlements

    Hi Trudy and Anthony! It is great to hear that our team has been able to help so much - we are excited to be on this journey toward the financial future you deserve!

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    Customer Service

    Reviewed Oct. 4, 2023

    Throughout the years, it has been a good experience with JG Wentworth. The offer that they made seemed reasonable. They walked me through everything. Made sure they followed up to get me to the end process. It was not time-consuming.

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    Response from JG Wentworth Structured Settlements

    Hi Joyce! We are thrilled to hear how much of a positive experience you are having with our team - thanks for sharing!

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    Customer ServicePunctuality & SpeedStaffBilling

    Reviewed Oct. 4, 2023

    I reached out to JG and we worked out a good number or time period. It was very quick. They streamlined everything easily for me. They sent me the paperwork and I read through it. They needed me to sign some paperwork that I thoroughly went through and then I went through all the dates. They laid out the dates and the payments so you could see everything very clearly and understand what you are doing. They wanna make sure that you understand that. They wait for a court date and you meet up with the judge. You have your case and either approve it or don't. The communication was very good and there was a lot of it. It was also via text, which I prefer. If I reached out, they would text me back, "Can you talk?" And they would call me. It was very easy. The process took two to three months. It was great quality service and they send you a lot of stuff.

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    Response from JG Wentworth Structured Settlements

    Hi Ismael! It is so nice to hear that everything has been going well with your program - thanks for sharing!

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    Staff

    Reviewed Sept. 21, 2023

    This was our fourth time going back to JG Wentworth and they've been amazing. They reach out to us every couple months asking if we need anything and when they do that, we usually look and see where we're at. If we wanna borrow more or take out more of our annuity, we can do that. They've been very resourceful and helpful and they keep us in the loop on everything.

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    JG Wentworth Structured Settlements
    Response from JG Wentworth Structured Settlements

    Hi Shelby! We are pleased you appreciate working with our team to find the best financial path for you - thanks for sharing!

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    Customer ServiceStaff

    Reviewed Aug. 31, 2023

    Steven was very helpful and answered any of my calls when I needed him. When I needed some of the money before my court, they were nice enough and they talked to other people in order to get me that money. It was a good service and they were kind, respectful, and helped me out with whatever I needed. But I just got a call from someone saying that they could have offered me 18,000 instead of 16,500 because they fund with their money and not like JG Wentworth who gets money from someone else. Other than that, I would tell others to ask for Steven as a consultant and that JG Wentworth will help them out very good and satisfy all their needs.

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    Response from JG Wentworth Structured Settlements

    Hi Zakary! It is so nice to hear you had such a positive experience with our team to find the best financial path for you - thanks for sharing!

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    Punctuality & SpeedStaff

    Reviewed Aug. 30, 2023

    The rep never pushed me to do anything. He let everything be my idea. The service was great but they could speed the process up.

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    Response from JG Wentworth Structured Settlements

    Hi Faith! We are thrilled you are having such a positive experience with our team to find the best financial path for you - thanks for sharing!

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    Reviewed Aug. 24, 2023

    The experience with JG Wentworth was up and down. I didn't always deal with the person I was dealing with, and I would get passed on.

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    Response from JG Wentworth Structured Settlements

    Hi Jerry! We appreciate your feedback - feel free to reach out to one of our representatives with any questions or concerns.

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    Customer ServicePunctuality & SpeedStaffTransparencyCommunication

    Reviewed Aug. 23, 2023

    Working with JG Wentworth was very good. They kept me updated every time and they would always give me a call and text. They were very responsive and they gave me more advice. All-in-all, the process took a month and I really enjoyed how fast everything was. If I ever had to do it again, I'd do it the same way.

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    Response from JG Wentworth Structured Settlements

    Hi Cameron! We are glad you enjoy working with our team so much - thanks for sharing!

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    Customer ServiceStaff

    Reviewed Aug. 6, 2023

    At times, customer support was all right. But there have been times when it was more about whatever compensation the rep could get for making a deal than about what I needed. But it wasn't so bad this last time working with my rep David. He was decent and always got back to me when he said he was going to. The past reps need to understand a bit more of where I'm coming from. I was in prison for almost a decade and I've been really trying to get my life going in the right direction. David was the first person to feel where I was coming from. Other than that, working with them has drastically helped 'cause they have already talked to me about another transaction. My last full check is either next month or October, and then they'll start taking money every month. That is what I really need 'cause that brings my income down low enough where I can get some extra help like with disability and food stamps.

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    Response from JG Wentworth Structured Settlements

    Hi Andrew! We are glad you enjoyed working with David to find the best financial path for you - thanks for sharing!

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    Punctuality & SpeedStaff

    Reviewed Aug. 2, 2023

    They were laid back. It was an easy process and it didn't take very long. On the first day, they would get in touch with them and they would get all the information. We would get all the paperwork together. They would talk to me weekly about what they received and what they haven't and possibly ways to help me get it. Then, once I did it, within that first month, I'd have an appointment and time for court.

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    Response from JG Wentworth Structured Settlements

    Hi Andrea! We are thrilled you are having such a positive experience with our team to find the best financial path for you - thanks for sharing!

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    Customer ServiceCoverageTechPriceStaff

    Reviewed Aug. 1, 2023

    Working with JG Wentworth before was seamless. But this time, I had to jump through hoops. The whole process was supposed to be four to five weeks. I started this sometime beginning of June. So, it was six weeks. But they said, “Your annuity has ** on it. And you say you're a ** now.” I had sold to them again in 2006, but they did not ask me to change what my last name was. So, they did the documents in my old married name, which was legally incorrect. I tried to explain that to them, so I had to jump through hoops to call my annuity company to request a name change.

    On the way to court, my rep called me and said, “I'll have to send somebody out to your house to sign some stipulations.” I asked, “What stipulations?” “Oh, just paperwork.” “No, I need to know what stipulations you're wanting me to sign.” That wasn't explained. The minute I got out of court, “Oh, what time are you gonna be home?” after I had to drive 2.5 hours to get to the courthouse. Don't rush me back home because you need some paperwork signed. Not to mention the fact I got an email from them out of the blue after I spoke to my rep that said, “If you'll sign the contract and get it back in to us today, we'll give you a $250 bonus."

    It was like pulling teeth having to speak to a supervisor to get them to honor that, because they were, “It's just a marketing email.” I don't care what it is. They sent it to me after they sent me a contract stating whether I moved forward or not, I would earn the $250. So all the way around, they said, “We have to have your name changed on the contract to **.” Because that is my legal last name. I've been married 18 years. And I get that, so I asked them, “So you're making me do all of this now?” They said, “It's gotta be legally binding.” They didn't like my response when I turned around and said, “I understand you said it has to be legally binding for this in 2023. But didn't it have to be legally binding in 2006? Because I was married in 2006 to my current husband, but yet you had me sign the paperwork in my previous married name.”

    They could have known and told me and set the expectations upfront. Even after they had me do my name change with the annuity, and I sent in a copy of my driver's license and a copy of my Social Security card, which are two legal documents that you cannot get unless you show proof that you're married. At the end, before they funded, they wanted me to send a copy of my marriage certificate. I said, “I don't understand why I need to send my marriage certificate, because you did not ask me for this back in 2006. And I already sent you a copy of my driver's license that has ** on it, and my Social Security card that has ** on it. Social Security Administration is not gonna let me put ** on my Social Security card without knowing that I'm married.” If I have more money to sell, I would never use JG Wentworth again.

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    Response from JG Wentworth Structured Settlements

    Thank you for your feedback - we asked a representative to reach out and discuss your concerns.

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    Customer ServicePunctuality & SpeedStaffBilling

    Reviewed July 29, 2023

    I used JG Wentworth before and they offered me $50,000, which helped me a lot. And now, they helped me a lot too because it gave me a way to catch up on my stuff so I would be able to not be homeless soon. It’s a desperate situation. The application went fast and took 15 minutes. The amount should have been more though. And the customer service wasn't as great as when I first did it because before, they gave me an advance and a sign-on bonus, which I didn't get. But the payment doesn't start until 2037 and they'll get more than what they gave out.

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    Response from JG Wentworth Structured Settlements

    Hi Louis. We appreciate your feedback - pleased feel free to reach out to one of our representatives with any questions or concerns about your recent transaction.

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    Staff

    Reviewed July 20, 2023

    Everything was smooth with JG Wentworth. They made everything clear and made sure that they let me know that everything was optional. Nothing was forced and I had no complaints. They really helped me in everything that I needed help on and I feel like I got a good deal. I didn't really lose out on too much and I was able to still receive the amount that I was looking to receive.

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    Response from JG Wentworth Structured Settlements

    Hi Josue! It is great your program has been going well so far - thanks for sharing!

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    Customer ServicePricePunctuality & SpeedStaff

    Reviewed July 7, 2023

    JG Wentworth was super helpful. We called, we gave them some information, and they gave us a quote. A week later, we got some stuff about them setting us up a court date. Stuff for us to sign. A week after that, we went to court. They provided an attorney to help us out and three days after the court date, we got the money in. I would recommend them.

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    Response from JG Wentworth Structured Settlements

    Hi Jacksinkis! We're delighted to have been of assistance! Our team is committed to making the process smooth and efficient for our customers. Thank you for recommending JG Wentworth. We appreciate your support!

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    Staff

    Reviewed July 7, 2023

    The process with JG Wentworth wasn't too bad, but to me, how it all went took so long. It was a little bit of a disappointment how long it took to get a court date. We started talking in December and then finally went to court at the end of May. The representative was all right and answered most of my questions. I got everything pay off to a degree. The downside is, if I live for a very long time, then in the long run, I'm losing a lot of money. Then it seems like to me that was a bad investment, and they could have done a lot more.

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    Response from JG Wentworth Structured Settlements

    Hi Christopher! We appreciate your feedback and apologize for any delays. We're pleased you enjoy working with your representative to find the best financial path for you. Thanks for sharing your thoughts!

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    Customer ServicePunctuality & SpeedStaff

    Reviewed July 6, 2023

    The signing-up process with JG Wentworth is easy, fast, quick and simple. They’ve always taken care of me and I don't have to explain myself over and over since they have all my stuff on file. I’m pleased with the customer support and the overall quality of service is usually good. I’ve completed this transaction but I'm always gonna be a part of JG Wentworth. Working with them has been very helpful. I can just call and talk to them any time I have an issue and they always try to figure out the best option for me.

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    Response from JG Wentworth Structured Settlements

    Hi Michael! Thank you for your kind words! We're glad the sign-up process was easy for you. We're always here to provide excellent customer support whenever you need us. Thanks for being a part of JG Wentworth!

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    Punctuality & SpeedStaff

    Reviewed July 6, 2023

    The person that I'm working with, Kai, is very helpful. With my first settlement, he helped me for about two months and that was a very good experience for me because it helped me get into my apartment, get all of my stuff together and buy my son some clothes, diapers, shoes, and wipes. This time, we're waiting on the court date to be settled. I like JG Wentworth. They're very helpful. When Kai wasn't in, others stepped in to help me and my son with the money settlement that I needed. JG should keep doing a good job, and I hope that everybody else who needs something like a settlement chooses them.

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    Response from JG Wentworth Structured Settlements

    Hi I'Doniya! We're thrilled to hear about your positive experience with Kai and our team. We're here to help and support you throughout the settlement process. Thanks for sharing!

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    StaffBilling

    Reviewed June 23, 2023

    The rep helped me out and he knew how to explain everything so I could understand. The payment plan worked out fine. I was able to resolve all my payment issues.

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    Response from JG Wentworth Structured Settlements

    Hi Johaida! We're glad our representative was able to assist you effectively and that the payment plan worked out well. Resolving payment issues is our priority. If you need further assistance, don't hesitate to reach out. Thanks for your feedback!

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    Customer Service

    Reviewed June 16, 2023

    The first two times that I dealt with JG Wentworth were great. Everybody was respectful there. But this last time, they were asses. They strung me on and told me, "You're gonna get an advance and this and that." They wanted to change the amount we agreed on. I told them, no. After a couple of weeks gone by us trying to communicate with each other, the guy I was working with disappeared. Nobody wanted to talk to me. His supervisor said, "We'll call you back. We'll get on it. We just gotta submit this." But they never did. I got more stuff coming up. But I wouldn't do business with JG Wentworth anymore.

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    Response from JG Wentworth Structured Settlements

    We appreciate your previous positive experiences with us and apologize for the recent difficulties you encountered. We value your feedback and regret any inconvenience caused. Please reach out to our customer service so that we may address your concerns directly.

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    Customer ServiceStaff

    Reviewed June 3, 2023

    They were nice and sweet. They were really patient because my phone kept messing up and they had to keep calling me. It was just a whole lot sometimes.

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    JG Wentworth Structured Settlements
    Response from JG Wentworth Structured Settlements

    Hi Briana! We are so happy to hear how much of a positive experience you are having with our team to find the best financial path for you - thanks for sharing!

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    Customer ServiceRefunds & PayoutsStaffValue

    Reviewed June 1, 2023

    The customer service was a lot better than what I expected. They stayed helpful and stayed in contact through everything. If I wasn't getting phone calls, I was getting a text. The lady that I spoke to originally was Grace and she took the time to relate to where I was coming from and understand what I needed. That was pretty great. A lot of people like to use big words to throw up a bunch of smoke to get you to look away from what's actually going on but JG Wentworth was clear-cut. I expressed my concerns with them and we found the middle ground to stand on and something that worked for both of us. Their payout as opposed to what they take is still kind of high. If they could bring down those percentages and you get more bang for your buck, they'd be pretty solid. But I would use them again.

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    JG Wentworth Structured Settlements
    Response from JG Wentworth Structured Settlements

    Hi Diego! We are so happy that your experience with us has been so positive - thanks for sharing!

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    Customer ServicePriceStaff

    Reviewed June 1, 2023

    Upon talking to JG Wentworth, they seemed knowledgeable about things. We called three companies in total. JG Wentworth explained everything a lot better. We talked at least weekly throughout the entire process. They texted me several times to make sure everything was good. If I needed anything else, they called and texted. They could offer more money than what they were willing to give though.

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    JG Wentworth Structured Settlements
    Response from JG Wentworth Structured Settlements

    Hi Amanda! We are so happy to hear how much you appreciated working with us to find the best financial path for you - thanks for sharing!

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    Customer ServicePriceStaffFollow-Through

    Reviewed May 25, 2023

    I liked JG Wentworth's convenience. I did several transactions with them. Overall, customer service is amazing. Logan is my man. He's worked with me several times. I don't believe I necessarily got the best deals, but I really have no complaints. I follow through. I'm happy with how things turned out. I just wish they did offer more money than what I got.

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    JG Wentworth Structured Settlements
    Response from JG Wentworth Structured Settlements

    Hi Laura! We are thrilled your experience was so positive to find the best financial path for you - thanks for sharing!

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    StaffRates

    Reviewed May 25, 2023

    I definitely wasn't satisfied with my experience. The conversation was nice in the beginning and when I was interested in getting more information, it turned very democratic. Also, when I asked for more information, things became very gatekeeping and the energy was negative. It didn't matter what question I asked, they just became annoyed with me. Also, I didn't believe what they were saying.

    I started asking whoever was assigned to my case for the manager or whoever was above him. Then, I got the answer that I wanted. It was not until that they started to care about my opinion. I didn't like that.

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    JG Wentworth Structured Settlements
    Response from JG Wentworth Structured Settlements

    Hi Kameron. We apologize for the inconvenience caused and assure you that we will take measures to ensure this doesn't happen again. We wish you the best of luck!

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    TechRefunds & PayoutsStaff

    Reviewed May 4, 2023

    JG Wentworth has been wonderful. They check in several times a week when we get going through the process. As the process gets closer to the court, they check in once a week to make sure everything is going well and that I'm not changing anything that I want in the contract. Their rep logan contacted me after the settlement was paid out to make sure I was happy with their services. It was very nice.

    But JG Wentworth started the bid very low and told me that was the best they could do. Genex came up with a better deal and JG Wentworth was able to find money somewhere in la-la land and put a better deal together. That's how we went back and forth. JG Wentworth went up significantly by almost $15,000 on that first transaction that supposedly wasn't available. I understand that they wanna make money but I don't particularly like being lowballed especially when it's $15,000 less.

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    JG Wentworth Structured Settlements
    Response from JG Wentworth Structured Settlements

    Hi Amanda! We are so happy to hear you had such a positive experience with our team to find the best path for you - thanks for sharing!

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    Staff

    Reviewed May 4, 2023

    The reps were nice for the most part. But when it came to the finance, it would have been better if they had a better offer. Other than that, applying was fairly easy and I can't complain about the service.

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    JG Wentworth Structured Settlements
    Response from JG Wentworth Structured Settlements

    Hi Cedric! We are so happy to hear how much of a positive experience you had with our team - thanks for sharing!

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    Punctuality & SpeedStaff

    Reviewed May 3, 2023

    In the beginning when JG Wentworth was trying to get me, they were diligent. And they kept in contact well. The process took longer than what they said. But getting a court date scheduled was out of their hands.

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    JG Wentworth Structured Settlements
    Response from JG Wentworth Structured Settlements

    Hi Ashley! We appreciate how much you enjoy working with our team - thanks for sharing!

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    Customer ServiceStaffHonesty & Transparency

    Reviewed May 3, 2023

    I did my research on top three companies and there were more top and better reviews and better experiences with JG Wentworth. I decided to go with them. The application process wasn't that hard or long. Kai, the rep that was helping me, walked me through it over the phone as he sent me the email and I filled it out over the phone with him to make sure it was done correctly. JG was pretty straightforward. They didn't lie and try to take up deals.

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    JG Wentworth Structured Settlements
    Response from JG Wentworth Structured Settlements

    Hi Anthony! We are glad you appreciate working with us to find the best financial path for you - thanks for sharing!

    Verified purchase

    Reviewed May 1, 2023

    I would like to see what kinda offer I can get again, please and thank you. I need about $40,000 to pay the rest of my house off I have purchased, I have went through y’all before and wouldn’t go anywhere else.

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    JG Wentworth Structured Settlements
    Response from JG Wentworth Structured Settlements

    Hi Corey! We appreciate to hear how much you enjoy working with us. It looks like you have been in contact with a representative - we wish you the best of luck!

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    Customer ServiceStaffRates

    Reviewed April 28, 2023

    JG Wentworth took care of business, which is all that matters. The process took a couple of weeks because you gotta go through all the legal red tape to protect my interest and theirs. There was a lot of paperwork to keep everybody safe. But they did a good job. The customer support reps responded well.

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    JG Wentworth Structured Settlements
    Response from JG Wentworth Structured Settlements

    Hi John! It is so nice you appreciate working with our team to find the best financial path for you - thanks for sharing!

    Verified purchase
    Customer ServiceCoveragePricePunctuality & SpeedStaffBilling

    Reviewed April 27, 2023

    I am having problems with a quote. I have previously purchased with JG and they are going against the court stipulation. Combing transactions together to get paid off quick. Shorting me of revenue and income. I was told and agreed to separate regulations then they are displaying. I put in another inquiry and have been receiving calls off the hook and no one is knowledgeable of information to give to me.

    I figured after 4 transactions my information would be in the system to where they would know if I am eligible or not. All I am getting is a run around and multiple calls of cluelessness. Not to mention being charged inaccurate for months. Allowing people beside my self to speak on my behalf and obtain information on my policy. Plus not getting my monthly payments when it’s a choice for the company to receive from your insurance or get paid from you. This is completely inconvenient especially due to the fact of me being homeless and facing legal issues.

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    JG Wentworth Structured Settlements
    Response from JG Wentworth Structured Settlements

    Hi Ashley! We apologize for the inconvenience. A representative attempted to connect with you to discuss your concerns. Please feel free to reach out at your earliest convenience so we can assist.

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    Customer ServiceSales & Marketing

    Reviewed April 10, 2023

    My first annuity sale with JGW was great! They handled all the leg work, just a couple signatures and a court appearance is all it took. They really showed me they value their customers, didn't matter how many small questions I had, they answered every single one of them, even as far as wishing me luck in the courtroom. Huge shootout to Micheal and Tom at JGW, their customer service is unmatched, the best I've seen from a company, if they aren't already at the top of the ladder, they should be! Overall I couldn't have asked for a better experience, I look forward to working with JGW in the future!

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    JG Wentworth Structured Settlements
    Response from JG Wentworth Structured Settlements

    Hi Lawrence! It is so great to hear how much you appreciate working with Michael and Tom to find the best path for you - thanks for sharing!

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    Staff

    Reviewed April 5, 2023

    JG Wentworth's reps are very helpful and I love the experience. The process works pretty good but there are times that things take a little bit more time because of me living in the state I live in. My court takes a little bit longer to mail out paperwork, so it took a couple of days for one of my court dates, but so far, so good. I'm living on my own, I just got myself a new car, and I'm getting myself household appliances so I can start living my life. I would highly recommend JG Wentworth and I'd tell my friends that if they need help, let me know. I got someone to recommend who helped me through all of my stuff.

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    JG Wentworth Structured Settlements
    Response from JG Wentworth Structured Settlements

    Hi Calin! We are so glad to hear you appreciate working with our team - thanks for sharing!

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    Customer ServiceStaff

    Reviewed April 4, 2023

    The guy that I talked to over the phone was super friendly. The guy that went to the court to go talk to the judge with me was super understanding of the situation that I had going on. I'm done with the program and I feel a lot less stressed out.

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    JG Wentworth Structured Settlements
    Response from JG Wentworth Structured Settlements

    Hi Evan! It is so great to hear your experience with your rep has been going well - thanks for sharing!

    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed March 31, 2023

    JG Wentworth did all the work, and communication was wonderful. The reps were very kind and helpful as well. We hit a little snag after we went to court. They said that it had to go to court in Delaware County, because that's where the original hearing was when my son got his structured settlement. It wasn't their fault, but it was a pain 'cause then he had to wait for his money longer. Because of what happened, it took a little longer than they said it would, but it all went really well. Daria, the rep, was wonderful too.

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    JG Wentworth Structured Settlements
    Response from JG Wentworth Structured Settlements

    Hi Laura! It is so nice to hear Daria has been able to help you so much - thanks for sharing!

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    Staff

    Reviewed March 16, 2023

    If you're in the need then JG Wentworth is the place to go. Everything was laid out and made very simple. The only thing was the lawyer was the one that got ahold of me for the court date, but that wasn't a huge deal. Everything went smoothly. Chad was excellent. I like that personal touch, that they give you an agent and that's the one that stays with you through the process. I didn't have to explain my story 12 different times to different representatives. Getting to talk to the same person every single time and getting a relationship with that individual is nice.

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    JG Wentworth Structured Settlements
    Response from JG Wentworth Structured Settlements

    Hi Stephanie! It is wonderful you appreciate working with our team - thanks for sharing!

    Verified purchase

    Reviewed March 14, 2023

    I filed in October and I didn't get it until February. But JG Wentworth did all right.

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    JG Wentworth Structured Settlements
    Response from JG Wentworth Structured Settlements

    Hi Joshua! It is nice that your experience has been so positive - thanks for sharing!

    Verified purchase

    Reviewed March 8, 2023

    Working with JG Wentworth has been fine. Olivia said what she was gonna do and she did it. The service was okay, but I think I should have received more. Other than that, they're good people to work with and you should move forward with them.

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    JG Wentworth Structured Settlements
    Response from JG Wentworth Structured Settlements

    Hi Deborah! It is great Olivia has been able to help so much - thanks for sharing!

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    Customer ServiceStaff

    Reviewed March 7, 2023

    JG Wentworth has come through in a time when we needed to take care of some things. But there was one rep that we weren't very happy with. His name was Justin. He had terrible bedside manner and would tell you he was gonna do something but he wouldn't do it. He'd tell you he'd call you back in such amount of time but he'd never call you back. But Cliff, our main care manager, was amazing.

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    JG Wentworth Structured Settlements
    Response from JG Wentworth Structured Settlements

    Hi Holly! We are pleased you enjoy working with our team to find the best path for you - thanks for sharing!

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    Punctuality & SpeedStaffBilling

    Reviewed March 2, 2023

    JG Wentworth's reps answered any questions I needed and got everything settled pretty fast. The process was easy and since working with them, I got caught up on bills and I didn't get evicted. I'd tell others to go with them if they don't mind losing a bit of their settlement.

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    JG Wentworth Structured Settlements
    Response from JG Wentworth Structured Settlements

    Hi James! We are pleased you enjoyed working with our team so much - thanks for sharing!

    Verified purchase
    PriceStaff

    Reviewed Feb. 28, 2023

    I've completed the program, and the whole process was easy. All of the reps were nice, and I was always kept in the loop. I never felt like I was behind on what they were going through. The only improvement would be getting more money out of selling my settlement.

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    JG Wentworth Structured Settlements
    Response from JG Wentworth Structured Settlements

    Hi Nick! We are pleased to hear how much you appreciated working with our team to find the best path for you - thanks for sharing!

    Verified purchase
    Customer ServicePunctuality & Speed

    Reviewed Feb. 22, 2023

    JG Wentworth is more known. They went over about the new changes in my state statutory-wise on the phone, and I waited for a court date which took two months. They were nice. Also, they persevere more. I got what I needed at the time, but it took away from myself in the long run. I was very irritated that this was my third transaction and they continued to lowball me. I had to advocate and push, and it's overwhelming with how much I'm already gonna lose taking one of these, and to have given the same company, the business three times and not hear, "Oh, you're returning," it's frustrating. I wouldn't do it again, unless I had to. I am already getting questions if I would sign back up again for this month. It's obnoxious.

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    JG Wentworth Structured Settlements
    Response from JG Wentworth Structured Settlements

    Hi Samantha! We are glad our team was able to help with your journey toward the financial future you deserve - we wish you the best of luck!

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    Sales & Marketing

    Reviewed Feb. 4, 2023

    The process at JG Wentworth was a little longer than I anticipated it to be, but it was fun. They got me a Guardian ad Litem. They stayed in contact with me. Any time I had a question, they answered it. It was really good service. I loved and enjoyed it. They also stuck with me.

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    JG Wentworth Structured Settlements
    Response from JG Wentworth Structured Settlements

    Hi Tayler! We are glad you enjoy working with us so much - thanks for sharing!

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    Customer ServiceStaff

    Reviewed Jan. 5, 2023

    JG Wentworth's process took longer than I had liked, but overall, it was smooth. They had originally told me it would take as little as six weeks, and it ended up taking about three months. The rep I worked with had good communication. We communicated a lot through text, which was good for me. He was friendly, and my expectations were met.

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    JG Wentworth Structured Settlements
    Response from JG Wentworth Structured Settlements

    Hi Drew! We are glad everything went well with the process - thanks for sharing!

    Verified purchase
    Customer ServiceCoveragePricePunctuality & SpeedMaintenanceStaffBillingLoan ProcessTimeliness

    Reviewed Jan. 5, 2023

    The process with JG Wentworth took a month and a half, but they didn't say it would happen overnight. Then, when I sold my annuities, it was around the holidays, but they were still able to schedule me a court date and they were really helpful. The phones were always available if I had questions. If they didn't message me right away or call me back, they would as soon as they were able to. Everything was explained well, too.

    I dealt with Mike and he was really great. I was trying to consolidate some debt, do some home renovations, and fix the vehicle. I had a lot of things that I needed to do with the funds and at the end, I still needed a little bit to save because I didn't want to go back into debt. He totally helped me figure out a budget and how I was going to go about splitting the funds with what I had available and save afterwards. At first, I didn't know how much I wanted to sell and he told me that even if it was a little bit more than what I needed, it was better to go for a little bit more rather than not having enough money. He explained that it's better to do a sell once than twice. Also, I was more a texter than a caller. So if I messaged him and he was out of business hours, he would get back to me the next day when he was able to, so the customer service was awesome.

    I sold annuities with them two times and by the second time, I already knew what to expect. They charge a lot to sell the annuities and that was the hardest part. With their help, I was able to get a new vehicle, I was able to pay off my land mortgage, I was able to do some home remodels, I was able to fix my vehicle, pay off some credit cards, and small loans.

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    JG Wentworth Structured Settlements
    Response from JG Wentworth Structured Settlements

    Hi Maria! We are thrilled you had such a positive experience with Mike - thanks for sharing!

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    Customer Service

    Reviewed Jan. 5, 2023

    The process was okay. They definitely got the job done. But they can improve in terms of communication and having a set deadline.

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    JG Wentworth Structured Settlements
    Response from JG Wentworth Structured Settlements

    Hi Jamesley! It is great to hear how much of a positive experience you are having - thanks for sharing!

    Verified purchase
    Customer ServicePricePunctuality & SpeedRefunds & PayoutsStaff

    Reviewed Jan. 5, 2023

    The guy that I dealt with was just a salesman. He was out of the office and he didn't answer my text messages in a timely fashion. He didn't call me back. I would call into the office and speak to random other people that were more helpful than him. I got frustrated with him a couple of times, but he kept reiterating that, "Hey, I'm not in charge of the process. All I can do is push the paperwork, and then we have to wait for this and we have to wait for that." He just took himself out of the equation constantly. That caused a three-month delay in getting my money.

    In the way annuities are done, that would mean that I lost out on a bit of money because it was three months later. All of their buying power is based off of how long it takes for them to get their money back on the annuities. So if you have an annuity and it comes due in 10 years, they're gonna give you a lot less versus annuity if I have it and it comes out in five years. It's more guaranteed since that's coming in five years and not 10. So they're gonna give you a higher percentage of the total annuity. It's based on market value the day of. Even though the process took longer than expected and was promised, I got the money and JG Wentworth sent it all to me whenever the process was done and the judge had finally been seen and done the paperwork. But overall, I don't think that I would use them again.

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    JG Wentworth Structured Settlements
    Response from JG Wentworth Structured Settlements

    Thank you for your message. This was an uncommon instance and we apologize for any inconvenience this may have caused you.

    If at any point you feel our services may be helpful to you again in the future, please feel welcome to reach back out to us.

    We wish you all the best,

    – JG Wentworth

    Verified purchase

    Reviewed Dec. 16, 2022

    There were a couple of hiccups. There were certain things that they were not very clear about as far as the timing and the process itself. But the process went okay other than that.

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    JG Wentworth Structured Settlements
    Response from JG Wentworth Structured Settlements

    Hi Jennifer! We are glad everything is going well - thanks for sharing!

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    TechStaff

    Reviewed Dec. 3, 2022

    The process was fair. It was my first time working with JG Wentworth. Everything came out all right. They helped me with everything. I will recommend them to anybody else that needs help.

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    JG Wentworth Structured Settlements
    Response from JG Wentworth Structured Settlements

    Hi Linda! We are glad you appreciate working with us - thanks for sharing!

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    Refunds & PayoutsStaff

    Reviewed Dec. 2, 2022

    JG Wentworth is quite pushy. Once you do it, you got to keep it going. But they do everything that they said they're gonna do it. I've worked with them a few times. They're the only ones that will try to help you achieve your goal. But when it gets down to the crunch time, don't look for any kind of advance. Anything that they do gets taken out of your money even though you're getting screwed. It's difficult 'cause I still got to struggle until all that time is in close to my time in court. Once the court date is done, it’s gonna take a week for me to receive my funds. You get what you're paying for but it's not in there for the long haul. It's a band-aid. It's not really a fix.

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    JG Wentworth Structured Settlements
    Response from JG Wentworth Structured Settlements

    Hi Anthony! We are glad you appreciate working with us - thanks for sharing!

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    Staff

    Reviewed Dec. 1, 2022

    I had used JG Wentworth before and I liked them. I reached out to them again and the reps were both good. One guy was the same the last time and the other guy was new. They handled it exactly how I wanted it handled.

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    JG Wentworth Structured Settlements
    Response from JG Wentworth Structured Settlements

    Hi John! We are thrilled your experience has been so positive - thanks for sharing!

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    Customer ServicePunctuality & Speed

    Reviewed Nov. 5, 2022

    I loved the experience. They do everything. I called them and asked if they can do this for me. They said, "Yeah. Hold up, I got you. Boom, here's your court date." We went to my court date and he was like, "Boom, you're approved." A couple of days later, we got the money and now we're all set.

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    JG Wentworth Structured Settlements
    Response from JG Wentworth Structured Settlements

    Hi Porshia and Josh! We are thrilled you had such a positive experience with our team to find the best financial path for you - thanks for sharing!

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    Customer ServiceStaff

    Reviewed Nov. 3, 2022

    JG's rep, Brandon, kept in contact with us on every little step. If we ever had any questions, he was always available for us to speak to. He was very excellent in everything he did. If I could give the man an award, I would. He still calls us at least once a week or emails us just to see how things are going to check up on us. We've never had any other company do that. We are very satisfied with everything. Before we even got the settlement, I had ended up in an accident and crashed my vehicle. So, we were without a vehicle until that settlement came in. We were homeless living in a hotel. Now, we’re stable in an apartment. We have vehicles. We're like breathing above water right now.

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    JG Wentworth Structured Settlements
    Response from JG Wentworth Structured Settlements

    Hi Nathan and Crystal! We are thrilled you are having such a positive experience working with Brandon to find the best financial path for you - we are excited to be on this journey toward the financial future you deserve!

    Verified purchase
    Staff

    Reviewed Nov. 2, 2022

    The process with JG Wentworth was very smooth. I just went to the court. The judge said yes, and they sent me the money. The gentleman that was helping me was very informative and helpful. He was there the entire process to explain things to me and make sure that I was well aware of everything and how it was going to happen. Working with JG helped out a lot with some things that I needed to take care of. I would recommend it.

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    JG Wentworth Structured Settlements
    Response from JG Wentworth Structured Settlements

    Hi Mary! We are glad you enjoy working with us so much - thanks for sharing!

    Verified purchase

    Reviewed Oct. 19, 2022

    Signing up with JG Wentworth was smooth. I'm completely finished with the process. I got what I needed. Everything went the way it was expected to go.

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    JG Wentworth Structured Settlements
    Response from JG Wentworth Structured Settlements

    Hi Michael! We are so happy to hear your program went well - we wish you the best of luck!

    Verified purchase
    Customer ServicePricePunctuality & SpeedHonesty & Transparency

    Reviewed Oct. 18, 2022

    When I contacted JG Wentworth, I liked the way the person represented the company, and how he was with me. His name was Chad. He was very respectful to me as far as giving me my options, but not making me feel pressured to make a decision right away. I didn't make a decision right away. It was something I laid out for a few months to decide if I actually wanted to pursue it. The first time I reached out was the summer, and I just wanted information and to get quotes to see. From there, I weighed out my options and wanted to see how the year played out for me. When I finally decided to go through with it, I sent Chad a text because I saw his information. That was early September and then, our court date got pushed off. It was about three weeks, but that worked out fine. It wasn't a big deal. The process was within seven weeks from start to finish.

    Going through with it, in the long run, you are losing money. There's nothing you can do about it. Also, I don't feel like the lawyer that they hired did his research on me because when we went to court, he didn't even have my name right. He called me Rebecca and I was like, "No, that's not my name." I thought that was a little weird because, if a lawyer is going, they should know who you are. So, that was a little concerning to me.

    I worked with Chad pretty much the whole time. There were two people, and one was overseeing Chad. Chad was very honest, and straightforward, and didn't beat around the bush. He gave me the information as it came and told me he would work on certain things. They gave me a $500 bonus, and they did everything that they said they were going to do.

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    JG Wentworth Structured Settlements
    Response from JG Wentworth Structured Settlements

    Hi Rhonda! We are glad your experience has been going so well - we are excited to be on this journey towards the financial future you deserve!

    Verified purchase
    Staff

    Reviewed Oct. 7, 2022

    I like them. They're really cool. My rep Clark was wonderful and my son and I really trusted him and his judgment. He made everything really easy and walked us through the whole process. We're still working on the program and we're trying to work through them than the people I was having to deal with.

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    JG Wentworth Structured Settlements
    Response from JG Wentworth Structured Settlements

    Hi Jennifer! It is so nice to hear how much you enjoy working with our team - thanks for sharing!

    Verified purchase

    Reviewed Sept. 27, 2022

    I was gonna go with somebody else but the gentleman with JG Wentworth told me that they were not doing such a good service for me. I still didn't want to believe him but he was persistent in what he was saying and that changed my mind. I listened to what the gentleman was saying and that won me over. Working with JG Wentworth was 100% great. People can trust them because they stand behind what they say.

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    JG Wentworth Structured Settlements
    Response from JG Wentworth Structured Settlements

    Hi Anthony! We're glad everything is going well with your program - we are excited to be on this journey towards the financial future you deserve!

    Verified purchase
    Customer ServiceStaff

    Reviewed Sept. 23, 2022

    I've been dealing with JG Wentworth for years. They're good people. They called me and I was glad they did because I could use some cash. And it worked out. They set up their paper signing, I got me my cash. It came in handy. Everything went good. I'm a happy man. I have been 100% satisfied with them. If you guys are structured settlement, you need cash, I would do that with JG Wentworth.

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    JG Wentworth Structured Settlements
    Response from JG Wentworth Structured Settlements

    Hi Wallace! It's so nice to hear how much our team has been able to help with your financial independence - thanks for sharing!

    Verified purchase
    Customer ServiceStaff

    Reviewed Sept. 22, 2022

    I called up and got an offer from JG Wentworth. Their offer was the easiest and it was the highest across the board. They’re very competitive. This is my second time going about it, so it was straightforward. The only thing that had a hiccup with was the bonus for the return customers. I didn't get it until a couple of weeks after I got my results on them. Other than that, it was very professional. It made it a lot easier to get into the house and go about my life goals.

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    JG Wentworth Structured Settlements
    Response from JG Wentworth Structured Settlements

    Hi Kagen! We are thrilled you are having such a positive experience with our team to find the best path for you - thanks for sharing!

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    Refunds & PayoutsStaff

    Reviewed Sept. 16, 2022

    The process of signing papers took so long for me. The process extended another two weeks because they had to get ahold of my ex-wife and have her sign all kinds of papers. Plus, I had to pay her $2,000. JG Wentworth helped me with a thousand, but I had to pay her $2,000 just for my ex-wife to sign papers for me. That's one thing that they should look into. But overall, they were very helpful and stayed on top of everything. They are a good company.

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    JG Wentworth Structured Settlements
    Response from JG Wentworth Structured Settlements

    Hi Jonathan! We're pleased to hear how much of a positive experience you are having with our team to find the best financial path for you - thanks for sharing!

    Verified purchase
    Customer ServiceContract & TermsPunctuality & SpeedStaff

    Reviewed Sept. 13, 2022

    I called JG Wentworth and told them what I needed. They told me what they could do as far as helping me out. I had to sign the applicant agreement and then I didn't hear from them for a couple of days. Then they let me know, “Hey, everything went through okay. We have a date. If you have any questions, just let us know.” The date came up and I went through the hearing, and then two days later, I got the money. They were all very friendly and helpful. Everything went great.

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    JG Wentworth Structured Settlements
    Response from JG Wentworth Structured Settlements

    Hi Nathaniel! It is so nice that you enjoy working with our team towards your financial independence - thanks for sharing!

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    Staff

    Reviewed Sept. 12, 2022

    JG communicated very well. Every question I had, they were very helpful. They led me in the right direction and helped me out every way they could. Working with them helped me out a lot. It helps me better the future for me and my family.

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    JG Wentworth Structured Settlements
    Response from JG Wentworth Structured Settlements

    Hi Charles! We're so glad to hear everything is going well with your program - thanks for sharing!

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    Customer ServicePunctuality & Speed

    Reviewed Sept. 1, 2022

    It was the easiest and smoothest transaction I have ever done. Carley was absolutely wonderful. She answered every call. If she couldn't, she got back to me in quick time. Everybody made me feel comfortable. The process went very quickly. I will use them again.

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    JG Wentworth Structured Settlements
    Response from JG Wentworth Structured Settlements

    Hi Alex! It's great to hear how much you enjoy working with Carley to find the best financial path for you - thanks for sharing!

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    Punctuality & SpeedStaff

    Reviewed Aug. 20, 2022

    My experience with JG Wentworth was good. We had a couple of bumps on the road. That turnaround time was not as fast as other places that I've used before but overall, out of 100, I'll give it about a 90. David, the rep, kept in constant contact with me. So that was great.

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    JG Wentworth Structured Settlements
    Response from JG Wentworth Structured Settlements

    Hi Angela! We are so happy to hear how much of a positive experience you are having with David to find the best path for you - wear excited to be on this journey towards the financial future you deserve!

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    Staff

    Reviewed Aug. 19, 2022

    Worse experience I had to deal with. I would highly not recommend this company to help out. They will rob you and hassle you around. I regret using this service and will no longer use them for any kind of assistance with them.

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    JG Wentworth Structured Settlements
    Response from JG Wentworth Structured Settlements

    Thank you for your feedback - We are having a representative reach out to discuss your concerns.

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    Punctuality & SpeedHonesty & Transparency

    Reviewed Aug. 11, 2022

    JG was straightforward and did a good job. They were honest with me and got everything done quickly. Everything they said that was gonna happen, happened in the timeframe. Working with JG is beneficial. I'm in a lot better place than I was.

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    JG Wentworth Structured Settlements
    Response from JG Wentworth Structured Settlements

    Hi Nick! We are so happy to hear how well everything is going - thanks for sharing!

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    Reviewed Aug. 4, 2022

    I would like to get the funds so I can furnish my apartment I recently got. The transaction is greatly appreciated, during this time of the year and also this pandemic that we are facing as I write this message. Sincerely Harry

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    JG Wentworth Structured Settlements
    Response from JG Wentworth Structured Settlements

    Hi Harry! We are pleased to hear how well everything is going with your program - thanks for sharing!

    Verified purchase

    Reviewed July 23, 2022

    Customer support was okay but I didn't really get what I thought I expected out of them. Service was kinda poor.

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    JG Wentworth Structured Settlements
    Response from JG Wentworth Structured Settlements

    Hi Lawanda! Feel free to reach out to one of our representatives with any questions or concerns you may have.

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    PricePunctuality & SpeedRefunds & PayoutsStaff

    Reviewed July 15, 2022

    My experience with JG was amazing and they helped me. They said my court date was on the 30th and I got my money seven days after that, which was pretty fast. The only thing that I was upset about was it was too expensive. I asked for 15,000 and they charged me 32,500. JG put on TV, “It's my money and I need it now.” I understand that they were gonna go get me my money not charging me double and plus. If they're gonna give me $15,000, I'm not supposed to pay for the 15,000 because it's my money. But I needed the money to pay for my house and for the taxes. I'm not going to lose almost half a million dollars over $7,000. Overall, they did get me the money and I'm not losing my house. They texted me again asking if I needed more money and I told them I would let them know.

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    JG Wentworth Structured Settlements
    Response from JG Wentworth Structured Settlements

    Thank you for your feedback - we are having a representative reach out to discuss your concerns.

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    Customer ServiceStaff

    Reviewed July 1, 2022

    JG Wentworth offered me an amount of money for my annuity checks and I told them I couldn’t part with that much money a month. They said they figured a different amount out. When I talked to my financial person, he came up with a different offer and JG wouldn't accept that offer. They were offering 180 for 1,000 a month. He asked for 50,000 for 250 a month. My financial person reworked the numbers and I called JG back. I said I would take the offer. A manager was put on and he said they never offered to take 1,000. They wanted to take all of my money. But I had it in writing. They then said the offer was not there anymore. They gave me two other offers. The third offer they gave me was based off of 800. I said I can’t give them more than 500. The rep said she would get back to me but she hasn’t. They don't communicate well between departments. They don't want to do fair deals either.

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    JG Wentworth Structured Settlements
    Response from JG Wentworth Structured Settlements

    Thank you for your feedback - we are having a representative reach out to discuss your concerns.

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    Customer Service

    Reviewed June 30, 2022

    I worked with Justin and he was the man. He always answered my call. If he didn't know the answer, he would get the answer and actually call me back with an answer. The process was nothing crazy but it was just time. I'm in the state of New York and New York is not simple. It's a real pain. The process took about five months, which is not normal. Other than that, it was fine. I'm doing very well now because of JG Wentworth and I'm thankful. I advise that you only do something like this if you can really capitalize on that. You want to make sure that whatever you're using and whatever you're doing, you're gonna get a return on it.

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    JG Wentworth Structured Settlements
    Response from JG Wentworth Structured Settlements

    Hi Gershon! We are thrilled to hear how much Justin has been able to make a positive impact on your transaction - thanks for sharing!

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    Staff

    Reviewed June 10, 2022

    The process with JG Wentworth Structured Settlements was okay. It was pretty simple. It was just time-consuming. The first one we did took three months. THat aside, Michael was our rep and he was great. Working with this company gave me a positive mindset and it was definitely beneficial. This is a company to look into over all other ones.

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    JG Wentworth Structured Settlements
    Response from JG Wentworth Structured Settlements

    Hi Alyssa! We are so happy to hear your program is going well - thanks for sharing!

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    Punctuality & Speed

    Reviewed June 9, 2022

    I've worked with JG Wentworth a few times and they were pretty fast and nice. They worked with me and made sure I was okay with everything.

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    JG Wentworth Structured Settlements
    Response from JG Wentworth Structured Settlements

    Hi Tyeisha! We are pleased to hear how much you enjoy working with us - thanks for sharing!

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    Staff

    Reviewed June 1, 2022

    Saved my life, really blessed for this company to help me out at such a hard time. Very thankful and I don't know what I could of done without them at the time. Thank you so much. I am so very grateful.

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    JG Wentworth Structured Settlements
    Response from JG Wentworth Structured Settlements

    Hi Kylie - we are glad to hear how much you enjoy working with our representatives - thanks for sharing!

    Customer ServiceContract & TermsPricePunctuality & SpeedStaffBilling

    Reviewed May 27, 2022

    I called JG Wentworth and got a quote on my annuity payments. The first quote I received I didn't like so I called a couple other places but I being a dummy went with jg anyways cause they matched or beat the competition so we had made an agreement but they tried to pull a fast one on the day of court. Well I caught it and it started the first quote and not our agreement. The case worker told me that he would take care of it and we should proceed cause it would take awhile to get another court date. I took the man's word for it and told him he had to at least mention it to the judge for me to proceed. All this was done but few months ago I was waiting for my payment there wasn't one so I contact jg Wentworth and they tell me that I'm screwed and that they won't do anything and can't do anything to help me.

    I feel like they could've but just didn't want to. I feel robbed and this isn't a lil bit of money cause on top of all that they charged me 50 percent the payment that they received but wouldn't have if I gone somewhere else was $64k and it was from me losing my mother in a car wreck by a drunk driver talking about feeling sick. These people do not care bout you or anyone else. They just want your money.

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    JG Wentworth Structured Settlements
    Response from JG Wentworth Structured Settlements

    Thank you for your message. Please be on the lookout for further communication from us on this matter.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed May 25, 2022

    JG Wentworth was very responsive. Whenever I had questions regarding how quickly we could do this, JG was very prompt in replying and giving me answers. And the customer service person that I was connected with, Courtney, was amazing. Everything was handled judiciously.

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    JG Wentworth Structured Settlements
    Response from JG Wentworth Structured Settlements

    We are thrilled to hear how much you enjoyed working with your agent, Courtney - thanks for sharing!

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    Customer ServicePunctuality & Speed

    Reviewed May 14, 2022

    JG Wentworth had the best deal. I finished the application pretty quickly, but there was a really long waiting period. I worked with two reps. The first one left work while on the case but the next one was super nice. She got everything figured out for me. When I had questions, I just called their number and I either spoke to her or to someone who knew her or someone who was around her, and I got my questions answered.

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    JG Wentworth Structured Settlements
    Response from JG Wentworth Structured Settlements

    Hi Robert! We are so glad everything worked out so well and how much you enjoyed working with our reps - thanks for sharing!

    Verified purchase

    Reviewed May 10, 2022

    I had a smooth and clean experience with JG Wentworth. The total process was at least three months or less.

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    JG Wentworth Structured Settlements
    Response from JG Wentworth Structured Settlements

    Hi Shawntney! We are pleased to hear how well everything went with your transaction - thanks for sharing!

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    Staff

    Reviewed April 29, 2022

    It was a positive experience with JG Wentworth. I had a number of conversations with a couple of different representatives of the company, and they were quite persistent and very helpful. They were regularly in contact and very available to help with questions. The quality of service was more than adequate.

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    JG Wentworth Structured Settlements
    Response from JG Wentworth Structured Settlements

    Hi Andrea! We're so glad to hear you're having such a positive experience - thanks for sharing!

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    Customer ServiceStaff

    Reviewed April 25, 2022

    My experience with Anthony & Mike was so easy & smooth. They were so knowledgeable & they explained every step & made sure I knew exactly what was going on & that I understood. They always answered my calls & every question I had. There was NEVER a time that they were not there for me during the whole process. Besides being very professional they were great and fun to talk to. The process of the whole thing took about 4-5 weeks for me. I got a few papers together, they did the rest. They kept me informed of the progress. I can not say enough nice things of Anthony or Mike. They are 2 hard working guys. I'll highly recommend JG Wentworth to any that needs their services.

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    JG Wentworth Structured Settlements
    Response from JG Wentworth Structured Settlements

    Hi Donna! Thank you for sharing how much your representative helped you - we look forward to working with you throughout this journey!

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    Customer ServiceCoveragePunctuality & SpeedStaff

    Reviewed April 20, 2022

    Kai is the rep I talk to the most and he's absolutely amazing. At first, I called like three times a week and he was never rude. Then, we got to the point where I went to court and the insurance was about to give me the money, but then they wouldn't give me the money. Through the whole thing, Kai was very quick and he calls me all the time to let me know that everything's going well. He's been working really hard on my case and I really appreciate that. After all that stuff happened, he calls me once a week to let me know how things are going, which I really appreciate that I'm not just left wondering. I got very blessed to work with Kai and I would recommend asking to work with him if he's available. Also, JG Wentworth works fast and as soon as the court happens, JG Wentworth gets right to it.

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    JG Wentworth Structured Settlements
    Response from JG Wentworth Structured Settlements

    Hi Jordan! We are pleased to learn about your positive experience working with us - thanks for sharing!

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    PriceStaffRates

    Reviewed April 17, 2022

    I like working with JG Wentworth, I think the representatives they have working for them do a wonderful job at getting people the money they need for whatever. I just wish they would give us more money for our money, or lower their rates.

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    JG Wentworth Structured Settlements
    Response from JG Wentworth Structured Settlements

    Hi Kajuana! We're glad you enjoyed working with your representative so much - thanks for sharing!

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    Staff

    Reviewed April 8, 2022

    Was an easy transaction and Steve was outstanding. Didn't think I was gonna get approved but they definitely made sure it went through. Time to receive funds took a minute but Steve assured me that I would receive after 24 to 48 hours.

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    JG Wentworth Structured Settlements
    Response from JG Wentworth Structured Settlements

    Hi Joshua! We're glad you enjoyed working with Steve so much - thank you for sharing and thank you for choosing JG Wentworth!

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    StaffTransparency

    Reviewed April 8, 2022

    I had a great experience working with JG Wentworth. I worked with a lady named Stephanie, who was very helpful throughout the process when I started explaining how everything worked, and she was awesome at keeping me up to date with my case as it went and informing me on what everything meant and how to do things. She was always super polite and very kind. I've already received my funds. After I received them, Stephanie and I talked one more time just to make sure I didn't have any further questions or needed anything else, and we've not talked since then. But they were great the whole step of the way. They went above and beyond meeting my needs.

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    JG Wentworth Structured Settlements
    Response from JG Wentworth Structured Settlements

    Hi Laurel! We're thrilled you enjoyed working with Stephanie to get access to the money you deserve - thank you for sharing!

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    Customer Service

    Reviewed April 6, 2022

    I never reached out to this company, and yet dozens of phone calls, packages sent to my house, emails at all hours of the day. Please stop harassing me for a service I never sought. How my information was shared to this company I have no idea but it smell immoral if not completely illegal.

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    JG Wentworth Structured Settlements
    Response from JG Wentworth Structured Settlements

    Hi Alejandra, thank you for your message. We're having a difficult time finding you in our system so we can remove your contact information. Please give us a call so we can resolve this issue.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed March 30, 2022

    Thanks for your help, at first it seems like nothing is happening, but after the team at JG Wentworth went that extra mile for me.. I just waited with confidence. As the process was completed, I am also grateful for the phone call to make sure I was ok, and also gave me assistance. Thanks again guys!

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    JG Wentworth Structured Settlements
    Response from JG Wentworth Structured Settlements

    Hi Raquel! We're happy to hear you felt so comfortable working with the JG Wentworth team - we're glad we could help you get access to the money you deserve!

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    Punctuality & SpeedStaff

    Reviewed March 26, 2022

    I would highly recommend JG Wentworth!!! Everyone is professional, prompt, kind, and all of them go the extra mile to make the process understandable and to move along swiftly as possible! HIGHLY RECOMMEND!!! Thank you Clark and “everyone who helped in the process!”

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    JG Wentworth Structured Settlements
    Response from JG Wentworth Structured Settlements

    Hi Jan! We're thrilled you enjoyed working with Clark and the rest of the JG Wentworth team - thank you so much for sharing!

    Verified purchase

    Reviewed March 25, 2022

    It took me six months to accept whatever they were going to do. The first time, I didn't like what they offered. Then the manager, Jay, came up with a different offer and I took it. The quality of the service was good and my experience went smoothly.

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    JG Wentworth Structured Settlements
    Response from JG Wentworth Structured Settlements

    Hi Cheryle! We're glad everything went well - thank you for sharing!

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    Rates

    Reviewed March 18, 2022

    I would give my experience 5 stars if it was just based on Kai ** but since this was an overall rating only 3 stars. Where I live it required me to get a lawyer and set up notary. Since I had to do these things it required me to take time off work and spend my own money. I found it frustrating Because I wasn’t given any incentive which I believe I deserved.

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    JG Wentworth Structured Settlements
    Response from JG Wentworth Structured Settlements

    Hi Burton, thank you for sharing how much you enjoyed working with Kai! JG Wentworth is not a law firm, so we are unable to provide legal assistance - we apologize for any inconvenience this may have caused.

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    Customer ServiceStaff

    Reviewed March 16, 2022

    I was in a tough situation. I gave JG Wentworth a call and we got the ball rolling. The representatives I worked with were the best. They were really nice and helpful. Their communication was top of the line.

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    JG Wentworth Structured Settlements
    Response from JG Wentworth Structured Settlements

    Hi David! We're thrilled you enjoyed working with the JG Wentworth team so much - thank you for sharing!

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    Staff

    Reviewed March 2, 2022

    Robert helped me out and walked me through the process. And he made it easy to work with JG Wentworth. They are doing great. They have been really helpful to me.

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    JG Wentworth Structured Settlements
    Response from JG Wentworth Structured Settlements

    Hi Eddie! We're glad you enjoyed working with Robert - we're happy we could help you access the money you deserve!

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    Customer ServiceSales & MarketingPricePunctuality & SpeedStaffBillingHonesty & Transparency

    Reviewed March 1, 2022

    I work with a few representatives. The girl that I work with was really nice. But the first guy lied to me about the payment, the deal that we worked out, and I caught it on the paperwork. And he no longer worked with me, someone else did, and they argued with me about the numbers. They manipulated the numbers, they weren't trying to give me a fair offer. When we went to court, the judge told them, "Hey, you guys should give her more money." Five minutes later, they gave me an extra $10,000. So, why didn't they offer me that from the beginning? This is my family and this is money that I got because I lost my dad. I'm only doing this because of the situation that I'm in, but I feel I was taken advantage of.

    They didn't know about whether I needed to be in court. First, they told me that I had to be in court, then they didn't know how to do the phone thing, and I was calling people all the time. It was bad. People only call places like that when they're having hard times. So, they shouldn't have to talk to five different salespeople because this guy is lying. It's already stressful enough to have to go through that experience to begin with. That's a lot of money that I sold for a little amount. I've used JG Wentworth several times. They could have done so much better. So, the quality and the professionalism has gotten a lot worse.

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    JG Wentworth Structured Settlements
    Response from JG Wentworth Structured Settlements

    Hi Kyra, thank you for your feedback. Your representative will be reaching out to discuss your concerns in more detail.

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    Customer ServiceFollow-ThroughHonesty & Transparency

    Reviewed Feb. 27, 2022

    This is the second time I’ve worked with JG, I work full time and not in desperate need of money however had a great first experience and this time I’m think of backing out for the terrible customer service and not getting what I want and being fooled and lied to. Follow through and follow up sucked, I really am going to find out how I can rip up the checks and end this. I have not cashed anything and will not.

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    JG Wentworth Structured Settlements
    Response from JG Wentworth Structured Settlements

    Hi Kendi, thank you for your feedback. A representative will be reaching out to discuss your concerns in more detail.

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    Customer ServiceStaff

    Reviewed Feb. 9, 2022

    Customer service was helpful. They helped me out when I needed and answered all my questions.

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    JG Wentworth Structured Settlements
    Response from JG Wentworth Structured Settlements

    Hi Joshua! We're happy to hear how much the JG Wentworth team helped you - thank you for sharing!

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    Price

    Reviewed Feb. 6, 2022

    I received a sign on bonus check for $300. I deposited it to my bank account when it was supposedly ready to cash. The check was returned to me from the bank. Along with the returned check came charges on top it further lessening the value of the check. I was promised repeatedly that I would receive another one. To this date I still have not received it. The check was returned to me on 12/14/ 2021. I am totally disgusted.

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    JG Wentworth Structured Settlements
    Response from JG Wentworth Structured Settlements

    Hi Mark, thank you for your feedback. A representative will be reaching out to discuss this matter in more detail.

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    Punctuality & SpeedStaffTransparency

    Reviewed Jan. 28, 2022

    Had an amazing experience with this company. I was nervous about being so young and not understanding the proccess but Griffin was patient and professional and made me feel like I wasn't just some kid. I was always updated on the process in a fast time. I was checked on regularly so I didn't feel like I was forgotten about and would definitely recommend this company to everyone I know. Thank you so much for the support and financial help

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    JG Wentworth Structured Settlements
    Response from JG Wentworth Structured Settlements

    Hi Jayden! Thank you for sharing your experience - we're thrilled you felt so comfortable working Griffin and the JG Wentworth team to get access to the money you deserve!

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    Customer ServiceStaff

    Reviewed Jan. 27, 2022

    JG Wentworth was really thorough in letting me know the step by step process. They let me know right then on the phone what I would get right now versus what I could possibly get in the future. They went over and hit every bullet point that there was. Also, they were really upfront with me and I appreciated that.

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    JG Wentworth Structured Settlements
    Response from JG Wentworth Structured Settlements

    Hi Jill! We're happy to hear how much you enjoyed our service - thank you for sharing!

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    Staff

    Reviewed Jan. 26, 2022

    The process was nice. I was very comfortable working with them. The reps were very professional.

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    JG Wentworth Structured Settlements
    Response from JG Wentworth Structured Settlements

    Hi Joseph! We're thrilled you felt so comfortable working the JG Wentworth team - thank you for sharing!

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    Staff

    Reviewed Jan. 25, 2022

    Working with JG Wentworth was great. Christine, my rep is doing an excellent job. Anything I needed, she was on time with it. I give big kudos to her. They definitely met my needs.

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    JG Wentworth Structured Settlements
    Response from JG Wentworth Structured Settlements

    Hi Edward! We're thrilled to hear how much you enjoy working with Christine - thank you for sharing!

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    Punctuality & SpeedLoan Process

    Reviewed Jan. 14, 2022

    My life changed in a instant and had to make a quick decision about a large amount of money. I couldn't get a loan and getting another transaction going was the only option for me! Cliff whom I speak with only I by far the best in his field!! That's why I only talk with him! Cliff fought to get me a deal that the Judge told me he had never seen a deal like this one!! I couldn't and wouldn't have done this without Cliff!! Many blessing to you Cliff and your family!

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    JG Wentworth Structured Settlements
    Response from JG Wentworth Structured Settlements

    Hi Christina! We're thrilled to hear how much Cliff helped you - thanks for sharing and thank you for choosing JG Wentworth!

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    Customer ServiceTransparency

    Reviewed Jan. 12, 2022

    I would like to first off say, this could make anyone a little nervous, but after one phone call with Marcus from JG, I started feeling more comfortable. He was there from beginning to end answering any questions and updates on the progress of the transaction. Thank you for everything

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    JG Wentworth Structured Settlements
    Response from JG Wentworth Structured Settlements

    Hi Steven! We're glad you felt so comfortable working with Marcus to get the money you deserve - thanks for sharing!

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    Customer ServiceStaffHonesty & Transparency

    Reviewed Jan. 11, 2022

    This team has been outstanding at putting my deals together for over 5 plus years and I cannot express in words how appreciative I am of the communication, accommodation, honesty, and hard work that the members I’ve worked with have shown. Thank you all!!

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    JG Wentworth Structured Settlements
    Response from JG Wentworth Structured Settlements

    Hi Tyrone! We're thrilled everything went so well - we're happy we could help you access the money you deserve!

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    Customer ServiceCoverageCommunicationHonesty & Transparency

    Reviewed Dec. 26, 2021

    This transaction went very poorly. Delays, lack of communication, and in my opinion lies to cover mistakes. I doubt this review will make it to anyone that matters but that is my feeling. I will never recommend JG Wentworth to anyone.

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    Staff

    Reviewed Dec. 17, 2021

    Olivia ** was awesome. She made sure I knew everything I needed to know. She was very nice. Thank you J.G. Wentworth. It was a very easy process for me. As matter of fact everyone was very nice and was always helpful.

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    JG Wentworth Structured Settlements
    Response from JG Wentworth Structured Settlements

    Hi Bolaji! Thank you for sharing how much you enjoyed working with Olivia - we're thrilled we could help you access the money you deserve!

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    Customer ServiceStaff

    Reviewed Dec. 16, 2021

    Logan, the rep, looked up my information, called JG Wentworth and had me on the line. Me, him and the lady rep spoke and then she sent the benefit letter. Everything went smoothly. They're great people to work with. They get me the amount of money they can get me. They do all they can to help me get what I need.

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    JG Wentworth Structured Settlements
    Response from JG Wentworth Structured Settlements

    Hi Janice! We're thrilled to hear how much Logan and the JG Wentworth team helped you - thank you for sharing your experience!

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    Customer Service

    Reviewed Dec. 14, 2021

    I liked the guy we were working with really well. His name was Mark and he was awesome. But his bosses didn't read any of his notes. I kept calling and asked only to deal with him because he spoke our language and made it easy for us. We also told Mark that we only wanted to deal with him and he put that in our file. But nobody paid attention. Even with training, I didn't want to deal with other people. But we kept getting calls from other people. One time when we were thinking about doing another structured settlement, he was off for a few days and he said he'd come back and handle it. During that few days, they called us and one of the guys almost got rude with us because we had signed some papers but it was just in case we wanted to do it. We really didn't want to do one right away. Other than that, we went with JG Wentworth over other companies because they had a better reputation.

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    JG Wentworth Structured Settlements
    Response from JG Wentworth Structured Settlements

    Hi Joel! Thank you for your feedback - we're thrilled to hear how much you enjoyed working with Mark to get the money you deserve!

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    Staff

    Reviewed Dec. 10, 2021

    JG Wentworth is a good company for everybody to deal with. I like their service. They helped me out for $17,000. They did a good job for me.

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    Response from JG Wentworth Structured Settlements

    Hi Spencer! Thank you for sharing how much the JG Wentworth team helped you - please feel free to reach out if our services can be beneficial to you again in the future!

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    Punctuality & SpeedStaff

    Reviewed Dec. 8, 2021

    Amazingly easy experience. There was zero stress involved, and my team that I had working with me was extreeeemly helpful. They would answer my questions quickly. Everything was very straightforward and there was no wondering the entire time. Shout out to Helen.

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    Response from JG Wentworth Structured Settlements

    Hi Jordan! We're thrilled to hear how much Helen and the JG Wentworth team helped you - thank you for sharing!

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    Refunds & PayoutsHonesty & Transparency

    Reviewed Dec. 2, 2021

    Had I known what I have learned by dealing with those people I would have never contacted them.. They lied about their loyalty when deal with customers. I was promised gift cards that I have not received. That promise was made months ago. I would not recommend any of my friends to consider doing business with those liars and cheaters..

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    Customer ServiceCoveragePunctuality & SpeedStaffHonesty & Transparency

    Reviewed Nov. 26, 2021

    I used them in the past and when I used them this time, I had no issues. They were pretty fast in what they did, they explained everything, and kept their thing exactly on the day it was set. The process took about a month, which was normal for them, but I would have wanted to get a little bit more for my money, rather than less. But they met my needs. I asked for a certain amount on it first and they couldn’t give me that. But they could give me the second amount that I asked for and that pretty much covered what I needed done.

    They were also great on customer support. If I had any questions, I just call and they would put me in touch with my guy. His name was Steve and if I couldn't get ahold of him, I already had a text number to be able to call and text him. The quality of service was very professional and they were honest on what they were doing. So, I was happy with my experience.

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    Response from JG Wentworth Structured Settlements

    Hi Tennele! It's wonderful to hear how much you enjoyed working with the JG Wentworth team - thank you for sharing!

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    Reviewed Nov. 25, 2021

    I received my funds from them. It was a great experience.

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    Response from JG Wentworth Structured Settlements

    Hi Alexis! We're glad everything went so well - thank you for sharing!

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Nov. 24, 2021

    Ian went above and beyond assisting me with my Annuity. He was very friendly and was very prompt in calling me back when I left a message, and was very knowledgeable and able to answer any questions I had. I would recommend JG Wentworth to all of my family and friends.

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    Response from JG Wentworth Structured Settlements

    Hi Susan! Thank you for sharing how much you enjoyed working with Ian - please feel free to reach out if our services may be of use to you again in the future!

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    Customer ServiceStaff

    Reviewed Nov. 18, 2021

    I worked with Alex and I enjoyed it because I think out loud and they did a really good job of not listening to me and becoming part of the process short-term and helping me build some long-term ideas and confidence with how to use my money. I appreciated them. When I call JG Wentworth, they're very personable and it felt comfortable knowing what my goals are and what is going to happen.

    After connecting with them the first time, there was never any doubt in me to go anywhere else just because I knew what I wanted to do with the money. They were always in contact to the point where I felt like I knew them as individuals and not just a company.

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    Response from JG Wentworth Structured Settlements

    Hi Benjamin! Thank you for sharing how much you enjoyed working with Alex and the rest of the JG Wentworth team - we're happy we were able to help you get access to the money you deserve!

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    Staff

    Reviewed Nov. 17, 2021

    I've used JG Wentworth twice now and both times I had Robert ** as my worker. He went above and beyond to not only help me but to make sure things were in order like they should've been.. He's not only a hard worker but genuinely a great man. When we wasn't working on things he'd ALWAYS make sure to check in on me and even told me Happy Birthday. Thank you to the whole JG Wentworth family for everything.

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    Response from JG Wentworth Structured Settlements

    Hi Amanda! We're thrilled to hear you enjoyed working with Robert to get access to the money you deserve - thank you for sharing and thank you for choosing JG Wentworth!

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    Punctuality & SpeedStaff

    Reviewed Nov. 14, 2021

    JGW is an amazing company. Very fast and hard working. My agent was Jai **. Jai is a very down to earth person and very relatable. He's professional but he brings his personality with him to his work place. Like me you will get along with him very well. He's just amazing no other way to put it. JGW in general has an amazing team. They get back to you quickly and help you through everything during the process. Good luck with your journey when using JGW's services. I highly doubt you'll regret going through them.

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    Response from JG Wentworth Structured Settlements

    Hi Anthony! Thank you for sharing how much Jai helped you - please don't hesitate to reach out if you feel our services may be of use to you again in the future!

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Nov. 13, 2021

    Everything went well with them. They offered me a good settlement and they had good customer service. The reps were super nice. They were following up with me every step of the way from start to finish. They gave me a weekly phone call to check in and see where I was. I really like that they followed up with every step of the process. They were super efficient and quick about the process compared to how other companies would have been.

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    Response from JG Wentworth Structured Settlements

    Hi Tyler! Thank you for sharing how much you enjoyed working with the JG Wentworth team - we're thrilled we were able to help you get access to the money you deserve!

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    Customer Service

    Reviewed Nov. 9, 2021

    Great service as always. Thanks to Danielle **. She is the best. She made sure to get me what I needed so once again thank you and may God bless you! I know who to call if I'm ever in a rough situation!

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    JG Wentworth Structured Settlements
    Response from JG Wentworth Structured Settlements

    Hi Abdul! It's wonderful to hear how much you enjoyed working with Danielle - thank you for sharing!

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    PriceRefunds & PayoutsStaff

    Reviewed Nov. 3, 2021

    I've had a great experience with JG Wentworth so far. The program has been awesome. I wanted to get a little more money but I'm not gonna complain. Their team is very kind, helpful and understanding. They're great to work with. JG is helping me get my money earlier. That has helped me a lot.

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    JG Wentworth Structured Settlements
    Response from JG Wentworth Structured Settlements

    Hi Amber! Thank you for sharing how much you enjoy working with the JG Wentworth team - we're thrilled we could help you get access to the money you deserve!

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    Staff

    Reviewed Nov. 2, 2021

    Since My Relationship has started with JG Wentworth From Peter ** to David B. Has been A Pleasure to Work With Them Both and Any other Team Member that I have Spoken with On behalf of JG Wentworth Family. Outstanding and Superb Service Especially to Mr. David B. with my Latest Transactions. I will be continuing this Relationship on in the near future.

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    JG Wentworth Structured Settlements
    Response from JG Wentworth Structured Settlements

    Hi Latesha! We're thrilled you enjoyed working with Peter, David and the rest of the JG Wentworth team to get the money you deserve - thank you for sharing!

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    Punctuality & SpeedStaff

    Reviewed Oct. 31, 2021

    David was real helpful in helping me understand and work around my work schedule to get things done. He always answered every question I had and made sure I understood what was going on every step of the way. I would definitely recommend him to a friend that wants to go thru this quick and easy process.

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    JG Wentworth Structured Settlements
    Response from JG Wentworth Structured Settlements

    Hi Ruben! We're thrilled to hear how much David helped you during this process - thank you for sharing!

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    Customer ServiceStaffRates

    Reviewed Oct. 30, 2021

    Very helpful and concerning. Had my best interest always. Thank you. Jai took his time to make sure all paperwork was in order calling me back in a timely fashion with questions that I needed answered. Jai made sure that I received my check after he overnighted it. Great and professional company highly recommend.

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    JG Wentworth Structured Settlements
    Response from JG Wentworth Structured Settlements

    Hi Brandon! It's wonderful to hear how much Jai helped you - thank you for sharing!

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    Customer ServiceStaff

    Reviewed Oct. 30, 2021

    I would like to thank TY for all her assistance. She kept me informed during every step with calls and emails. With all the help I am on my way on completing the renovation of my home. Thanks again TY for caring!

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    Response from JG Wentworth Structured Settlements

    Hi June! We're thrilled you enjoyed working with Ty so much - thank you for sharing and thank you for choosing JG Wentworth!

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    Customer ServiceStaff

    Reviewed Oct. 29, 2021

    Absolutely an amazing experience. Kept in contact and provided an easy experience till my court date. Even provided a follow up call to let me know that my check had been sent direct deposit. Thank you again Damien.. I appreciate everything you did to ensure a smooth transition.

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    JG Wentworth Structured Settlements
    Response from JG Wentworth Structured Settlements

    Hi Ginger! Thank you for sharing how much you enjoyed working with Damien - we're glad we could help you access the money you deserve!

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    Customer ServiceTransparency

    Reviewed Oct. 26, 2021

    I like JG Wentworth a lot. Everything's going well. Their communication is very good. They always call and give me updates and check to make sure I don't need anything. I'd recommend them.

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    JG Wentworth Structured Settlements
    Response from JG Wentworth Structured Settlements

    Hi Diane! We're thrilled everything is going so well - thank you for sharing!

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    PriceStaffRates

    Reviewed Oct. 25, 2021

    It was good but very very expensive and the next time if something could be done about the price it would be great and Mike ** is a great associate that represents JG Wentworth. I appreciate all the help but something with the price of these transactions are way too much and somebody needs to do something about it.

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    Response from JG Wentworth Structured Settlements

    Hi Joshua! We're glad you enjoyed working with Mike so much - thank you for sharing your feedback!

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    Reviewed Oct. 20, 2021

    It has been a journey of bumps but Mr. ** has made each bump came off the with a big smile. Even through the pandemic he made me feel assured that we would make it. I can not express how smoothly he made it for me. Can't appreciate him enough.

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    JG Wentworth Structured Settlements
    Response from JG Wentworth Structured Settlements

    Hi Nazier! We're thrilled you enjoyed working with the JG Wentworth team so much - thank you for sharing!

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    Customer ServicePricePunctuality & SpeedStaffRates

    Reviewed Oct. 15, 2021

    I get reached out all the time by annoying people calling me all the time. I knew about JG Wentworth, but they didn't push themselves on me. That was nice.

    Also, they are always quick and efficient. I had the rep's personal text number. His name was Michael that I spoke with. And I know that because I was able to reach out to him and text him anytime. And he texted me. So it's nice to not always get phone calls. I shopped around for prices and JG Wentworth was able to give me the best deal so I'll recommend them.

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    JG Wentworth Structured Settlements
    Response from JG Wentworth Structured Settlements

    Hi Victoria! We're glad you feel so comfortable working with Michael - we're happy to be helping you access the money you deserve!

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    CoveragePunctuality & SpeedMaintenanceStaff

    Reviewed Oct. 12, 2021

    The rep I dealt with was great, but the finance department sucked. They were extremely slow at getting through the paperwork when it was sent. I have never waited as long as I had to for my money when dealing with this company. I don't know what changed but you really need to fix it. I won't be recommending you again.

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    Response from JG Wentworth Structured Settlements

    Hi Autumn, thank you for your feedback. Due to complications caused by COVID-19, we have been experiencing both internal and external delays throughout this process. We apologize for any inconvenience and appreciate your patience while we work to help you receive your money as quickly as possible.

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    Customer ServiceStaff

    Reviewed Oct. 12, 2021

    From day one, my broker Kai ** was a professional. Calling him my broker sounds funny even saying 'my broker' because over the course of only a short amount of time he became 'my friend.' Kai has been there - above and beyond - in every aspect of the process. There were many bumps in the road and Kai was there to hold my hand. I was his first Alaskan so being someone’s first is special. Kai thank you for everything.

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    Response from JG Wentworth Structured Settlements

    Hi Burt! Thank you for sharing how much you enjoyed working with Kai to get the money you deserved - we're happy we could help!

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    Staff

    Reviewed Oct. 10, 2021

    We used JG Wentworth 3 different times. We were never disappointed! We dealt with Ray **. He was awesome!! In addition, he was knowledgeable, kind and courteous! He helped us navigate through some happy, and some difficult times as well. I would recommend him, and the company, to all.

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    JG Wentworth Structured Settlements
    Response from JG Wentworth Structured Settlements

    Hi Robert and Susan! We're thrilled you enjoyed working with Ray and the JG Wentworth team to get the money you deserve - thank you for sharing!

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    StaffBilling

    Reviewed Oct. 5, 2021

    The assistance was amazing, my assigned agent was very responsive and helpful. Court was a smooth process and payments were easy to clear!! JG attorney explained every detail and made sure me and the judge understood the process and the risk to reward.

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    JG Wentworth Structured Settlements
    Response from JG Wentworth Structured Settlements

    Hi Shatvia! We're thrilled everything went so smoothly - thank you for sharing and thank you for choosing JG Wentworth!

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    Customer ServiceStaff

    Reviewed Oct. 1, 2021

    I decided to go with JG Wentworth because they were willing to offer me the most bang for my buck. Everything was very streamlined. It was a bit more straightforward than I thought it would be. I thought it would be more of a headache. But just a couple of phone calls back and forth. And I didn't even have to go to the corner. It was just a five-minute video chat and it all worked out perfectly. They're great people. Very willing to help. They would call me to see how things are going. They even offered to give me an advance, which helped me out very much in my time of need. So, I would definitely recommend them.

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    JG Wentworth Structured Settlements
    Response from JG Wentworth Structured Settlements

    Hi Anthony! We're thrilled you felt so comfortable working with JG Wentworth to access the money you deserve - thank you for sharing!

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    Reviewed Sept. 30, 2021

    The customer support answers all my questions and needs. Every time that I wanted to do a transaction, for the most part they always gave me great satisfaction. So far, JG Wentworth got me all the amount that I asked for.

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    JG Wentworth Structured Settlements
    Response from JG Wentworth Structured Settlements

    Hi Fredrika! We're thrilled to hear how much the JG Wentworth team helped you - thank you for sharing!

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    Customer ServiceStaff

    Reviewed Sept. 29, 2021

    My transaction started in April 2020. I live in Maryland and totally understand it takes longer in my state but 5 months? This is due to the unprofessional people I talked to for those 5 months. I would ask questions by text or email and they would never get back to me right away. All in all I had about 8 different representatives as my point person in 5 months. This is unacceptable in my opinion. Some answered my questions to my satisfaction but a few were condescending.

    I went to court on Sept. 21, 2020 and was under the impression I was having $ 94,888.30 direct deposited into my account. Instead $ 89,388.30 was deposited without a word from anyone that this would happen. Now it has been a week since I went to court today is Sept. 29 2021 and no word from anyone when the rest of the money will be deposited into my account. I will never use JG again nor will I ever advise anyone I know to use them again. If I don't get complete satisfaction I will be getting my attorney involved. I gave you 1 star for the fact that I received a large portion of the money.

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    JG Wentworth Structured Settlements
    Response from JG Wentworth Structured Settlements

    Hi Tina, thank you for your feedback. Please be on the lookout for further communication from us on this issue.

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    Customer ServiceStaff

    Reviewed Sept. 28, 2021

    This is my Second Transaction with JGW and by Far the most Satisfying. My Rep Olivia answered every email and phone, she feels like a friend. I can only Hope she gives everyone the service Olivia gave me. Thanks Again Olivia! Peace and Love, David

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    JG Wentworth Structured Settlements
    Response from JG Wentworth Structured Settlements

    Hi David! We're thrilled you enjoy working with Olivia so much - please feel free to reach out to us anytime you feel our services can be of use to you!

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    Punctuality & Speed

    Reviewed Sept. 23, 2021

    I have wait a whole week for my money and did not get the money I was supposed to get and the company said that I was going to get 200 dollar for the inconvenient but I did not get so you did 2 think to me. Ty. A very upset person.

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    Customer ServicePunctuality & SpeedStaffHonesty & Transparency

    Reviewed Sept. 22, 2021

    I wish I could give zero stars. Kai was very helpful at first, but I while waiting on my funds, it became difficult to trust him during the process. I know for sure he lied regarding changes with the order, he didn’t advocate for me as I was facing financial challenges when I asked for an advance. I actually heard a man in Kai’s background laugh at me during one of our phone conversations. I really felt the need to watch what I said after that. When the final transfer was received, I was shorted hundreds of dollars. Also, I don’t believe they did all they could to protect my personal information as I have been receiving tons of calls and mail since working with them. I wouldn’t recommend JG Wentworth to anyone. And I definitely don’t plan to work with them again. If I wasn’t in a financial crunch, I definitely would have also canceled the transaction and went with a company that valued me and my needs more.

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    JG Wentworth Structured Settlements
    Response from JG Wentworth Structured Settlements

    Hi Kimberly, thank you for your feedback. Please be on the lookout for further communications from us on this matter.

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    JG Wentworth Structured Settlements Company Information

    Company Name:
    JG Wentworth Structured Settlements
    Website:
    www.jgwentworth.com