IdentityForce Reviews

I am a beginner learning how to use an iPad and a computer and everything. I’m an older person and when you have to send codes and go back onto the other page and fill that in. It’s kinda hard because you lose The page and then you got to try to find it again so if you could make it easier for old people please.

I think Identity Force is a great company. I feel it can be trusted and I hope that their future is bright. As a consumer is good to know that someone is looking after our affairs regarding our privacy. Thanks.

The passcode that was sent to my phone expired before I could enter it. This was while I was signing up for the service. I didn't realize you were going to send me a code. I thought I was to select a code and enter it. If there had been just a short message to tell me I would receive a code, and enter it in the box below it would have been most helpful. The web page message, "said try again", however, there was not a box to input the code once I saw I had a text message (my phone was on silent so no alert was received.).

I consistently see that Identity Force reports a credit score 70+ points below my scores when I run them directly from the credit agencies. Why am I at 755 through Identity Force when it is 825 on these same sites when I check myself?

Details were clear and enrollment worked first time. Love the 2 factor authentication. I am looking forward to monitoring across all the credit reporting agencies. I chose Identity Force because of the reviews you received against others I was considering. TrustedID wasn't even mentioned.

My score has never been updated since 10/19. If you are protecting my credit it seems that this score should of been a part of that protection. There have been several updates to my score that my credit card companies have notified me about these changes but your score has never been updated?

Thank you Identity Force for everything. Thank you too Miss Andy for helping me with the problem I have and I want to thank all of you at identity force for keeping me and my family safe. We really appreciate what you guys do for everyone each and everyday.

Unable to complete the registration of my credit cards. I tried to follow the prompts/questions. I did get in my checking and savings but I have several credit cards and a credit union that I need to add for monitoring. Also my bank did not set up security questions when I opened my acct back in the 80's or 90's so I cannot fill in those prompts.

When my computer was check by Mac keeper, I found one EM address to have been compromised. Purchased IF to protect. Looking forward to the great service that IdentityForce will provide in the future. Sounds like just what is needed.

This monitoring package is easy to use and easy to understand. I am able to set the level of notifications to decide how much I want to be bothered. The notifications are timely and easily understood. Information is accessed on my phone or computer. Worth the investment for peace of mind.

I just opened a new savings account and I thought IdentifyForce should have notified me that an account was open? The account would have had a SS# and all my information. You used to do that in the past?

I was looking for how to turn on credit check alerts and was unable to turn them on. I was trying to follow the path from an email but was unable to find the described screen. My screen selections were not as email indicated they would be.

ID Protection and Monitoring. I find the website and reporting tools very easy to use and understand. It is well organized and allows you to contact directly credit reporting agencies, as well as see why their scores may differ. I use if for the whole family.

Why am I notified a week after I withdraw money from an ATM machine? I am not real sure why this happens! Isn't this a waste of time? I can see notification within a day but a week later is a waste of your time! How is this helpful coming in so late? All of my notification are delayed, how is this helpful?

The person that helped us enroll was awesome! She was very easy to understand and very patient. We called one of your competitors & never did get enrolled & was very hard to understand their “English”. I’m very impressed with your customer service so far!

Recently signed up and this is a very user friendly. I highly recommend this identity monitor system. Tech support walked me though what I needed to do to get started and they took control and helped me with all of my issues. Very friendly and helpful team. Great job Identity Force.

Excellent job for reporting me any alert that help me a lot, I love this service, I feel safe with this service and I trusted this company. All my life I always worry about my secured for everything, but since I had Identity Force I am not worry any more, thanks a lot identity force for doing very good job.

The person that I called was very patient and I got my issue solved. I would recommend this to anyone who has a computer. Now that I got it cleaned I can do my school work much faster. I thank you for your time and effort to clean my pc.

When I get an alert, there is little information about what the problem might be. I call in and am told to call the possible entity to find out what might be happening. If there is a problem, they tell you they will get back to you in several days. Frustrating to say the least.

I was called shortly after my call and the lady who returned my call was most helpful. She immediately understood my dilemma and led me through the corrective measures in minutes. She was most respectful, pleasant and knowledgeable and you are fortunate to have her as an employee. Thank You, C **.

Very simple and user friendly, it took 30 second to complete the process and it looks very secure web and will ask text message to authorize my access to the account. Hope this process will help to protect my identity theft and if there is unsecure log in to my credit card or other situation this Identity Force will let me know with immediate effect.

I am very stressed out giving my Social Security Number out--Common sense finally locked in and guess you need this to help look out for me. The process went OK--I DO NOT have texting!!!! Please update this on my account! Thanks!

Had a little hard time registering my account. Hope you can find a, way to simplify this process. For people not that tech savvy you should have a way for your customer service people to sign them in. Thank you for your concern.

A friend recommended the service over competitors. I gave it a shot. Set up was easy although I wanted the family plan and didnt see that option. I called in and got it set up quickly. So far, very happy with the service. Hopefully it works like it says it does.

I did my best at reading and trying to clearly understand published information regarding identity theft on a number of websites, and then determine if I’m ‘needy’ of such products offered, and whether the cost negatively outweighed perceived need. Once I confirmed to myself that the need warranted investment, I compared as many products as seemed reasonable and necessary. After my choice was made, I proceeded to call and ask some relevant questions.

The service, information, help, understanding, and feelings of good protection from everyone I have talked to has been magnificent. I am very pleased to have your protection, especially since my SS #, birthday, name, address, and phone have been compromised. Thanks a million!

Keep me informed with credit inquiries, credit scores, and sexual offenders that have moved or living in my area. Valuable app and I love that I receive alerts anytime my credit is checked or information that may have been compromised.

All looking good as from what I can see. I feel my identity is very secure now. Thanks. I appreciate it. Just keep up the monitoring of my identity. Well let us get started for our next review and maintenance check in.

Phone rang with a call, we could tell it was spam and let it go to answering machine. Said my bank account had issues and needed to call this number. Almost immediately I get the text and e-mail to check for the alert. Thank you so much for helping keep our information safe.

Protected me from spyware and softener credit checks good good good good. Process was fast, easy and made a safer way to be outside and on technology devices that can make you traceable in areas that not receive good service.

Not sure how this is supposed to work. I see that I am showing a certain gross total of outstanding debt listed with the credit monitoring services, but I don't know how to look at what they are or if anything new has been added. All I seem to be able to see is how many sexual deviants are in a 10 mile radius. So far I am totally disappointed with the service and wish I had paid a monthly charge instead of a year in advance. JRC 2/7/20

I have had no notifications since November, 2019. I recently used my credit card for a large purchase last week and waited for the notification for that transaction. Nothing. I have no active alerts. Why has this happened? That’s three months!

I recently signed on to IdentityForce as a benefit of my employment; received two alerts within 24 hours that served to verify my information. Very user friendly and easy to respond quickly. It's reassuring to realize how thorough IdentityForce is.

I just received my first financial alert that you detected a credit inquiry made using my personal information. I immediately contacted my wife who advised me that she just moments before had authorized a particular company to run a credit inquiry. I felt relieved, but noticed that the information IdentityForce provided as the inquirer, was not the same company that my wife had authorized.

This service is wonderful and gives me a great sense of security for everyday activities and travel! Having this service keeps my mind free of feeling so vulnerable financially to be able to make many purchases for my new home!

I love the service. I think the monitoring is helpful and knowing that I have the identify protection insurance puts my mind at ease (somewhat) about having my identity compromised; however, my one problem is that every time I pay off my credit card (I do this weekly), I get an email when the cash comes out (Checking) and when my credit card gets paid (Credit Card). This is overkill. I would love it if they could identify when a credit card is paid off and not report on that. If someone wants to pay off my credit card, let them. I don't need a notification every time I hit "Submit" to pay off my credit card. This resulted in over-communication and I had to stop looking at the email notifications, so if something really occurred, I would miss it.

I just signed up for Identity Force but had problems completing the personal information. I called for assistance and got a voice message confirming the tel # from which I was calling and was told I would receive a call back. Then was disconnected. 40 minutes later no call back. What kind of service is this? Very tempted to cancel my service after 1 hour.

Kelly was extremely helpful in answering all my questions and in the initial setup. She also offered to help with filling out forms if necessary. Has a great personality and speaks very clearly. Looking forward to peace of mind with identity theft monitoring.

Identity Force gives all-around protection at a great price. There is room for improvement in the areas of alerts for large bank withdrawals, court records scanning, 401K and investment account activity, bank account takeover notices, and payday lending alerts.

One of the really irritating things about this service is the fact that it sends registered sex offender alerts (they live in your zipcode) as identity alerts. I don't care about registered sex offenders living in my neighborhood. They've done their time and they're certainly not going mess with me. What I care about is somebody stealing my identity. But I have to keep logging in for what I consider to be bogus identity alerts.

I had placed a freeze on my Equifax account. I lifted the freeze in order to co sign for an auto loan for my son. The bank did a credit check on me today and your system did not alert me. I'm very concerned that I wasted my annual subscription for your services. I would expect ANY credit transactions associated with my identity to be reported immediately. Why was this not done? What am I paying for? I would appreciate a response.

Total waste of my time. Downloading a form and mailing it in is obsolete. There are many other ways to do the same thing that are all web based and free. Trying to sell me something as an online option moves this site into the realm of a scam website.

I received an email (see attachment) saying that I had two identity alerts. When I logged onto the website, there were no identity alerts to review. Not sure if the email was a “spam-imitation” email, or if the website isn’t working correctly.

I need my first date of coverage for a security breech settlement. I have been unable to locate my information. Please e-mail me the information, or text it to my cell phone. Time is an issue and funds are involved.

Your web site is very bad. I had to enter the information three times and it still refuses to accept credit card accounts. Your Rep did a great job! She easily walked me thru the process and got the basic information added.

Every single alert, about every single sex offender that I've ever gotten are simply "THE SKY IS FALLING" alarms. These people don't live anywhere near me, their names are nothing like mine and yet for some reason IdentityForce INSISTS on sending me these continuous FALSE ALARMS about the safety of my online data. If/when there is a way to finally TURN OFF Sex Offender Monitoring alerts, then I'll be raising my experience with IdentityForce. Until then, just remember THE SKY IS FALLING!

I'm really appreciate the alerts that IdentityForce sends. I am relieved to know my account is being monitored at all times. It's less stress for me. Thanks for the good services that your company provide. More internet users should try your services and see how your monitoring is essential to making life easier.

I was robbed of my passport, credit cards, and driver's license in Barcelona. Called your customer service and asked what their service was in such case and they said "we monitor your data on dark web." Well they didn't even check to see if they had my passport number--they don't. No record whatsoever of the theft on my "dashboard." No help canceling cards. Utterly useless. All you ever send me is sex offender nonsense. So I will NOT update my billing info and you can drop me. USELESS.

I have spoken to several ID theft protection companies over the past couple of days while looking to replace my existing coverage with another company. Andres was so impressive in answering all my questions in an easy to understand way. He was very helpful in addressing my concerns and made it very easy to decide on IdentityForce. The sign-up process was also very easy (thank you) and the fact that I am already being monitored is almost unheard of. Thanks again for making this so easy!

Enjoy privacy security. Also appreciate the offender alerts. Glad I have not yet needed additional management. I am confident in the protection and I am glad the situation is turning around. And I can use my computer and my banking tools comfortably.

It would be five stars, except that the password reset feature does not allow me to view the complex passwords I try to match. This generally means multiple tries and frustrations. I think that it should allow the option. I mean, when I am alone in my house with the doors and windows locked. The risk of being shoulder surfed seems minimal. And if it is for security beyond that, how then is the ability to password peek okay on the login?

Just finished the account registration. I had some problems getting the right page to pop up after clicking on the link provided in the email, but I called the phone number for IdentityForce and they were able to answer my questions and help out so I could finish my account registration.

The activation process was easy and quick. I was able to send an activation email to my spouse for quick completion. If I wanted to add and/or change information there were easy directions in making that happen. I completed the form on a laptop and my spouse will have a chance to update his information. I feel safer already.

Easy to set up multiple types of accounts. Customer Service helpful with questions. Appreciate the helpful tips to my protect accounts. Alerts were available immediately about darkweb exposure of my email and how to protect from future exposure. Also provided credit scores from 3 sources. Just set up today so hopefully our family is protected.

I want to see how it goes. It is my first time doing something like this. I hope you can help me make sure my credit cards and other items and credit our safe. I am presently in a bad situation where my office manager stole my identity and misused my credit cards. It has been horrible.

Overall I am happy with the registration process. The process seems to be secure. I like the 2 factor authentication. I am anxious to see the results going forward. I did a lot of research on identity theft insurance before deciding on Identity Force.

Unable to enter Bank Savings Accounts because of routing number required. SECU Savings accounts do not have routing numbers unless Checking number is the same. Unable to enter credit cards for transaction alerts. The system said it was connecting but nothing happened afterwards.

It would be good if there was more information on the website explaining about the alerts. I have gotten some email address monitoring alerts but it's not entirely clear, it doesn't show what website my email address is being used on and I am not clear if I have to do anything. I do not believe anyone has access to the password for my email address.

Excellent reporting to my G Mail concerning Purchases over $300.00. Also good to have notice of all transactions on credit cards for verification. I will have to wait for a breach of my credit cards to see just how Identity Force will respond. So Far everything is copacetic. Thank you.

Why the hell do text alerts go out in the middle of the night? Why can’t I set what time a text alert is issued? Why can’t I set a text alert just for a specific warning such as credit card only? This issue alone has me set to cancel the service at the end of the current service year. My phone is by the bedside. It is my night clock.

The signup process was explained clearly along with the discount policy from Identity Force. Will have to wait and see how the service is. I am anxious to see how the dashboard and alerts work and how communications with Identity Force keep me posted on activity.

Horrible customer service after you become a member. Still on hold now for 20 minutes plus. I have nothing else to say that would be poise for you at this moment. Well what about tea? You guys are terrible.

Very easy to follow and get started. I would have no problem recommending the service to others. With all the scary stuff out there after us, it's good to know we have someone looking out for our information. This is great peace of mind for our family.

These alerts that were sent are worthless. Please do not send anymore. I don’t think it will add anything if I add any more words to this reply. Sending alerts that have no information on them are a waste of my time

This app is very useful for me. I can’t wait to get more emails and texts about it. Keep doing what y’all are doing guys. Y’all are doing great work on these apps and I hope y’all have more coming out soon.

The registration site is c. Thank you. Confusing. Called in & spoke initially with Kelly who promptly connected call to customer service. Andy was very helpful in completing my registration. Authorization code was really the hard part, getting it accepted. Thank you for helping this get set up Andy. Thankfully we are done.

I was alerted that my email address was found In the Dark web. This confirm what I have been suspecting for a very long time. I will take to the advice I was given and do the necessary things and steps by changing all my passwords.

Trying to get fraud alert but getting rejected with no explanation. I have had credit card used by unknown party to buy iPhone. I have voided that card and contacted bank as well as police. I am at a loss why I can’t get fraud alert.

When first joining IDF, I was allowed a monthly, free credit score refresh. A couple of years later, they notified me that henceforth I would get only free refresh per year for each bureau. When I complained, they then agreed to allow a free quarterly refresh for each bureau. My concern/question is why not allow for a free monthly update? This service was a big selling point for me; it should be no big deal as the information is readily available and, I continue to be a bit disappointed at this cutback. As an overall product and service, though, I still am very satisfied with IDF.

In getting started I found it to be very confusing until I called your service folks - they took over and guided me all the way through. I'm not sure I could have gotten it completed without the help of your service representatives who were very knowledgeable and patient.

I tried to put the list of all my credit cards on the monitor list and nothing happened. I clicked on the INFO button the the Experian form and nothing happened. It's not being interactive and I want to give you my info so you can keep track of my various credit card accounts.

Great work! Ever Since I joined IdentityForce. Just leaving gathering information when calling them. They were very nice and polite and kind. Thank you! Identity force has done what they said they were going to do by protecting my personal information and giving me alerts if needed constantly monitoring all my information keeping me safe. I’m very happy. Thank you very much for your services!

I have not notified that my credit card was hacked and charged over $2,000 in 2019. I now have a different card and gave you the number. I hope this is part of the Identify Force to watch over this? If not, please let me know.

I am a first time user and the setup was easy. I am looking forward to see how the protection works. I have this monitoring on my app as well. I will see how both of them work on my phone and computer.

Social media posts I do in Portuguese (my native language) are wrongly flagged because you're unable to differ language. It's distempered to suggest me to delete the content I produce because your simplistic system expects the whole world to be in English. It creates useless notifications that costs time to users, it's noise and jeopardize the perceived value of the service.

It would not let me enter my cell number for a text message on the notifications. It kept telling me to make a selection. When I did and selected the same phone number it refused to register me. Please help me.

Does your service under my Ultra Protection plan detect when a credit freeze is unlocked? The weekend of January 4th I unfroze my freeze on Transunion and Experian to open a new checking account in a new bank. I re-freezed them 15 minutes later. I'm surprised that your system did not detect and alert me to this.

Just signed up. But hope to be protected by your Company! I trust that will be the case! It’s very important that you can do that for me. That’s all I have to say! Have a happy New Year! Please protect.

I’m so glad I chose Identity Force to monitor, 24/7, my personal life assets, credit cards, banking data, social media, medical records, social security data, etc. I feel I have the best protection possible with Identity Force keeping this personal information & more safe & secure from the malicious identity thieves preying on my data privacy. Before getting Identity Force, I was a victim of a banking breach. I never felt so helpless & violated knowing someone had stolen my banking funds. It was a nightmare trying to resolve all by myself. After going through that theft, I found Identity Force to be my answer to making sure I never have that happen again. I strongly recommend this company to protect your life. Their membership is worth every penny.

Are very helpful and pleasant to work with you. Even when a problem arises in any event. I really enjoyed talking with Stephanie. Didn't mind calling back and getting her to help me with getting started at all. Thankful when she answered my callback.☺☺☺

I had to enter at least 6 Authentication codes and I am absolutely positive at least 5 were 100 % correct. One was not. Believe what happened was there was a check box I might have missed which was above the code box. Why it was there I have no idea. I trust the rest of the time using Identity Force will be as advertised.

I just signed up, and it was mostly painless until the very end. You sent me a verification code for my phone. It arrived and I input successfully. However, in the next step where it asks if I would like to receive mobile text messages, I select my number (which is correct and the same number verified seconds before), it populates the field, but there is an error message claiming that I did not select a number, and the save icon is greed out. So whatever you can do to allow notifications to my ** number will be greatly appreciated.

My husband and I applied for a home mortgage loan and by having Identity Force monitor our credit, both our cellphones received an immediate alert when our credit reports were pulled. We also receive alerts when sex offender move into our neighborhood and they also monitor our email addresses. They have provided us with great monitoring service. Would recommend to everyone.

I signed up with a 14 day trial and then a monthly $14.99 account after. When I subscribed, the payment page confirmed that nothing was due at that time and I would not be billed for 14 days. However, 30 minutes later, I noticed that they had charged $14.99 to my credit card. While this amount is not the end of the world, I find it concerning that this is what happened in my first experience with them. It will certainly give me pause when considering whether to continue the service if I am having billing issues on day one.

I'd rather get an email (or 2 or 3) from you telling me it's time to renew. Instead the bill just shows up on my credit card auto-renewed without advanced approval. Given what your company covers, it seems particularly irresponsible.

I can't read the alerts because your website is a mess! When I click on the alerts it appears as a black opaque screen, which is impossible to read. I have to enlarge it and move it around to read it. Ridiculous, for what I am paying you!!!

Ok so far. Have just set up and will see how it works. My key concern is if the data I provided will not be breached as has been the case in some instances. I also don't seem to know a lot about how this exactly works.

Signing on is that easy yet very secure. The tool accepts all manner of personal information for protection; credit cards, debit cards, social security number, bank account details, social media information for monitoring and a protection plan for the family. One cannot feel more secure in a very complex world of today.

I have receive many Alerts telling me about sexual predators that have moved into this town. It's good to be informed. I have not had any serious issues. I'm glad someone is looking out for me so I can live in peace.

I have been with this service for several months now and I see no reason to stay with this. So far you have done nothing. When asked about the low scores on my credit rating you stated that is the way you figure them, even though FICO does them completely different. You have given me no useful information on anything and as far as keeping me safe on my computer although you have reported hacking, you have never suggested any way to stop or minimise it. So the the fee I paid you I do not believe you are worth it and I will try to figure a way to cancel.

I was recently informed by the credit card company that my credit card had been compromised after being used for an online purchase. The credit card has since been replaced. I didn't receive an alert notice from Identity Force which concerns me.

Wanted to add a credit card and got a message that it could not be added and that I would have to contact customer service. I have done this twice and still no phone call. Considering cancelling my subscription to Identity Force due to poor customer service.

Outstanding customer service and reports are GREAT! I would recommend this service to family and friends. It is worth every penny spent. It is very informative and can assist in planning for the future. I am glad that I paid attention and listened when it was offered to me. The credit score is about 1 month behind, but besides that it is a great tool to have concerning your credit score and credit rating.

I like that we can include our children of all ages in our household. Although, if they are over the age of 18 they should have their own login to monitor their accounts privately. Children over the age of 18 usually don't want their parents to have their login info for social media.

It was a quick and easy process to sign up. It takes a couple of minutes to feel you have a peace of mind. I look into others but felt this one was right for me. It was very informative and other reviews I’ve read were also very helpful.

So far all the alerts are working as expected and as my account is being updated, I am notified of changes. So far I am pleased with this identity theft protection package that I recently purchased. Hopefully things continue to go well. Thank you!

Everything good for now. Got to get use to this program. I was wanting to add my husband information under this program but I cannot afford paying for another. Hoping this will useful for me. I was nervous about adding my information online due to so much spam.

Credit check. As the lady at the bank push the button to run my credit, I had an alert hit my phone. Excellent job. She was impressed when the phone lit up. Thanks for having my back, now I’m going back to sleep.

In recent days someone stole one of my credit cart numbers. They used it in Miami, New York and Europe. I do not understand how good your company is if you can’t catch that. I’m not getting g what I paid for. What do you think? Why should I renew?

Identity Force was VERY helpful in working my way through an identity theft case. Their agent was patient and knowledgeable and she saved me a LOT of time in attending to contacting all three credit agencies and getting the PROPER paperwork filed to address this issue. I HEARTILY recommend using Identity Force.

I have received several alerts throughout the process but received an alert from my Credit Card company about a breach with my email and password on some account my kids play games on but yet have to receive anything from Identify Force and their monitoring cost me nothing???

Love that I can access my credit reports and that they don't hound me with unnecessary emails. Only when and if it's business related. I feel comfortable and safe knowing they have my back.

Called by phone, got the temp password-link, followed the steps, SUCCESS! It only took 5 minutes. Excellent representative. Went back and entered a new password, logged out, logged back in and NO problem. I checked to see who was trying to gain entry into my computer. I got hacked Dec 17, 2017 and lost over $30,000. PNC Bank DID NOT reimburse us for the loss.

I accidentally moved two notifications to the “trash”, but I would like to keep them in the “inbox”. How can I move them from the trash back to the inbox? I also find some of the information confusing and never really know what to do to help myself except to change my password.

It wont let me see my alerts. Just keep asking me questions to authenticate which I do then asks me more questions to authenticate!! What the hell is the deal! I don't need to type 200 character to tell y'all whats wrong either! I just want to view my alerts without all this bull.

I work in SecOps so it's critical I know if my information has been found from service provider or commercial outlet data breach. IdentityForce has been an excellent resource in doing the heavy lifting and research regardless of if a breach is known or not. MFA only goes so far! As I surely know, it's challenging to find new ways to keep up, much less stay ahead, in this chess match. Without IdentityForce, the threat landscape is much more daunting and my finances would be in dire straights right now. I work to re-evaluate what I pay for on a monthly basis to see if my money really works for me. The easiest decision I make is investing in Identity Force as my SecOps Monitoring provider. Thank you and please keep up the excellent work!!!

Last week when I paid my bills I did not receive one alert from your system regarding money being withdrawn from my checking account. I always have received alerts now suddenly the alerts have stopped. If this continues I am going to discontinue your service and go back to LifeLock. When alert stop working that means your system is no longer the working. This should have nothing to do with the holiday traffic. Your system should be able to handle the load.

When I checked the Identity Alert, after Authentication, I was required to authorize Trans Union and all subsidiaries to access information. Uncomfortable with such a blanket authorization, I stopped at this point. So I don't know what risks I may be at.

I've dealt with similar products. And, the information IdentifyForce requests for the Lost Wallet service just doesn't seem sufficient. For instance, other products ask for the name on the card. This is handy because my name appears differently on different cards. There is also no field for expiration date or for notes (which is a nice place to list the international number for lost card). Also, it would be nice if there was a field asking whether it was a credit card, debit card, store card, etc. Attached are 2 screenshots from another product.

Someone tried to apply for a credit card using my identity. I use two other identity check companies and both of them alerted me within one day that a credit check had been initiated. Four days have passed since then and haven't gotten any alerts from IdentityForce, but I did get a Christmas greeting. What's funny is that the other two services are provided free and I pay yours $19 a month. I will be canceling my service.

I appreciate you being precise, and doing your job about monitoring my credit, credit cards, bank account, but contacting me and sending alert at 3:20 am to tell me I have a credit bureau alert is too much. I tried going back to sleep but I got worried, and had to check it out. Please try to be more considerate when sending just a credit alert bureau that I received back in October 2019, not at 3am, sure hope you are on top of my information, if I really get hacked.

I have delinquent accounts and other things that have impacted my credit rating but none of these details are reflected on this tool. None of the credit services are reflecting their actual credit rating. I haven't actually used this service due to these results.

The site provides prompt and accurate alerts of activity in accounts that have been registered. Easy to set the limits that trigger alerts. The only shortcoming is that only ten credit cards can be registered for monitoring. If there is a need to contact customer service, there is little hold time and the representatives are very responsive.

How do you monitor the family when no information is required for family members to monitor? Only asked for drivers license and SSN from primary account owner. What about the rest of the family??? How are they monitored without knowing their information??

So far everything has been great! Start up has been wonderful and their help has been great! I’m new and so far the start up has been great! I’m looking forward to keeping my information safe and we’ll see how it goes!

PRO: This program does what it is supposed to do. The user interface is "clean" and easy to use. There are no pop ups to distract the user or take up real estate. CON: There are few cancel or back functions. I had inadvertently deleted on monitored subject and could not find a way to retrieve the function.

My experience was great. Mode of filling the form was very easy and good. I will recommend people I know to use this. Thanks. I hope my account will be fully protected in dignity and definable manner. Thank Bayada for all this.

Identity Force notifies me of any activity that concerns me immediately. I have found Identity Force to be reliable for quick notification of any questionable activity regarding my accounts. The personnel answering my requests for further information are always professional and very helpful. This has worked well for me.

I use this mainly because it promises restoration support and insurance. I like that I get notification when any of my email or passwords are found in the dark web. The platform has some bugs like I keep getting email telling me that my new credit score is ready but when I go in to the dashboard it says it's not available for another few months. There is no way to manage your subscription from your online profile which is strange. You need to call the sales department if you have questions about your subscription or if you want to change your credit card. Also, another free credit monitoring services (Credit Karma) sends credit changes alerts much faster than identity Force and that worries me. I do have to say that so far, any time I have contacted customer support they have been helpful. I hope I never need the restoration or insurance service but if I do, I hope they deliver what they promised.

Have a question about a recent alert sent today. Please have a representative call me back asap. I’m very happy with the service I have received from the IdentityForce Program I have. I am always alerted to the multiple issues that are privy to our identity and will continue to keep the program well after my previous Security Company expires their part of the plan. An employee of theirs put 8 of us in jeopardy with our identity so I highly recommend your services and am grateful for the work that’s done and reported immediately.

Actually disappointed with the service for the price. I think the alerts are too vague and I still have to investigate what each one is. So just not seeing the value, seems like a lot of work on my part for the money I’ve paid. I know my information is out on the dark web - that’s why I got this service - just don’t believe this will help me.

I received an alert today with very little info provided about what the alert pertained to. I couldn't tell what the alert was - was it an inquiry, was it new credit, was it deletion of prior account - NO info given. So, I call back, left my number which you have on file, a rep calls me back and starts asking personal identity questions, full on info, which is exactly how I got hacked years ago, by giving that info out on a cell phone. I told her that I had security questions and she could do what banks do with security numbers being sent to an email address which I could then verify but she refused. It seems my membership is a waste of money since whatever this undefined "fraud alert" will never be explained as to what exactly it was. You don't even get a phone number of the company or even tell me WHAT they were trying to find out., Did they pull my credit or WHAT?

Was walked through the process after emailing support team, and receiving a prompt response. HELP was there as it was promised. Was not able to follow my instructions the first time to get myself registered, but after help from the support team, I think I actually "got it".

Stephanie, the customer service representative was OUTSTANDING in every way. She's warm and friendly, extremely patient with the elderly like me who has very little computer skills, and a person who would make anyone feel comfortable. I appreciated her help in resolving my issue. To Stephanie, thank you for bearing with me in such a cheerful manner!

I like getting alerts immediately when trigger events occur. I was recently prompted to change email passwords when my primary email showed up on the dark web. The bank and credit card activity alert is also timely and provides peace of mind. Keep up the great work!

I tried to login and a banner said there are updated terms of service. I clicked on terms of service and it would no open. I had to click I have read and agree before I could enter the website but was not allowed to read the updated terms before doing so. How about you send me a link on my email so I can read them?

Today I signed up with Identity Force, and was pleased to be helped by a young lady by the name of Kelly. She explained how your company works, my 1 year plan is $ 199.50, and I would be receiving at least 3 emails to finish enrollment.

I'm glad to be a member, but getting my account set-up isn't that easy. I'm trying to add my bank accounts and credit cards so they can be monitored, and in doing so I'm getting an error message. I'm not sure what I'm doing wrong. I'm going to have to call customer service when I have more time to walk me through it.

Thanks for a job well done and timely reporting. My intention is to continue w/ IdentityForce as long as you continue providing the service I need in the manner you are doing now. We trust all in your organization will have a Happy and Blessed Christmas this year because of Jesus Christ Our LORD and Savior through HIS Shed Blood, Burial and Resurrection! Blessings and Thanks Again, Tim.

To have my credit cards monitored Each card number has to be entered In a very confusing format. My bank deposits checks with a photo. You should take a tip from banks. Let me photo my card and you have the info. I give your system a zero out of 1 to 10.

I'm not seeing anything on my credit score. Why is there nothing happened when I try to get my scores. AND why do I have to write all this crap if I have not received anything from your company. I'm not sure if I should just go to another site.

I decided to apply for a new cc. As soon as I submitted my app. I got a notice from IdentityForce. It was not minutes later it was simultaneously. I am extremely impressed. Thank you for the peace of mind.

Checking alerts. I see NO reason to enter my social security number and further expose myself to fraud. You have that on file. I check this on my phone occasionally and refuse to put my ssn on here. I pay for your service. Please explain yourself.

Alerts. Most of the addresses for the sex offenders are not correct. The addresses you post are county office buildings. I believe that the addresses are for court ordered facilities. How can a sex offender give these addresses. They do not live there. Someone needs to look into this.

I think that the experience is amazing. The Identity Force work very good and professional and take care all my assets, I am happy with the company. I going to recommended this company to my friends and all the people that I meet in my way.

I've just recently purchased the Identity Force Family Plan. I've just begun to enter my information. I have already received several benign alerts but it has given me a sense of security knowing that I have a monitoring service in place.

It is an easy to use application. I appreciate having a company protecting my assets and letting me know when something looks off or highlights a security risk. It helps me stay vigilant on best practices to ensure I am also doing and acting responsibly. That is all I need to say.

I keep getting these telling me something in my data has changed, but I cannot see anything that has changed. Your dashboard is indecipherable. I don't care about registered sex offenders in my neighborhood, but you don't allow me to opt-out of those notifications. Do you have tutorials that help to make sense of what you are monitoring and what your reports actually mean?

A few minutes after setting up my account I received an alert of an online vendor who had been compromised and my email address was on the dark web. The advice to counter this was easy to understand and follow. Thank you.

The multiple times I've applied fro credit, I've been notified within minutes! First time after joining, I was applying for a car loan and I was still sitting in the car dealership! Just last week, years after I have joined, it happened again, within minutes! My contact person at Identity Force is exceptional!

It's comforting to receive a text each time my personal information is accessed by any of the three credit bureaus. The link provided within the text allows easy access to my account where I can instantly review the information in question... peace of mind. This has been a good investment for me.

Certainly it was easy to enroll my numbers. However, while it was easy to enroll, I seem to have had this account for a year without really knowing about it. It was only while receiving an email for renewal that I enquired.

I contacted Identity Force from information I received from my bank, Tinker Federal Credit Union. Kelly helped me with my application. I found the application to be user friendly and I completed it with ease.

I ignore IdentityForce emails, since I don't care about the most common events: payments to a credit card (which trigger the transaction limit alert), and sex offender registrations. I haven't found a way to turn those notifications off. The overall experience is still a benefit, but the common useless notifications make me worry that I'll miss an important one.

I spoke with Kelly earlier and she answered all my questions. I called back today and asked for her. She quickly took my payment and set me up for the emails. She stayed on the phone to confirm that I got the emails and then she asked if I had any further questions. I replied No and she said that a live agent would be around to answer any questions, if I had any with the enrollment process. She was professional and friendly.

Absolutely Horrible service. I can’t reach anyone and they don’t return calls. Complete waste of money. I have not seen any activity monitoring for months. I gave them my money and now I can’t reach anyone to cancel my account. You're better off just using Credit Karma.

I was surprised to learn none of the account information originally entered was shown, so what is being protected? I attempted to enter my Chase card but it asked for the online password. I don't do any online banking/credit card transactions so I can't enter any of my accounts. I was alarmed to receive an Alert, thinking my identity was compromised but learned it was a sex offender who moved in a mile or so away. Also good to know.

I do not understand how to improve my credit scores. I always pay on time and do not carry debt. I pay off credit cards in full every month. It seems my credit score should be higher. I do not understand your instructions or format for improving the score. I also wanted to add my mother who passed because I am concerned my ex may try to tap into her credit.

I haven't had any issues with my credit or identity so I can only give my experience as a customer. I haven't had any issues and I love the product. My only concern is my credit score seems inaccurate. When I obtain my score from other websites, my score is much higher so I am not sure why my score is lower on Identity Force.

I have used the services of IDENTITY FORCE for several years and find their service to be very professional. The people are most helpful and patient. I have found their website easy to use and always right up to date!