IdentityForce Reviews

I appreciate you being precise, and doing your job about monitoring my credit, credit cards, bank account, but contacting me and sending alert at 3:20 am to tell me I have a credit bureau alert is too much. I tried going back to sleep but I got worried, and had to check it out. Please try to be more considerate when sending just a credit alert bureau that I received back in October 2019, not at 3am, sure hope you are on top of my information, if I really get hacked.

I have delinquent accounts and other things that have impacted my credit rating but none of these details are reflected on this tool. None of the credit services are reflecting their actual credit rating. I haven't actually used this service due to these results.

The site provides prompt and accurate alerts of activity in accounts that have been registered. Easy to set the limits that trigger alerts. The only shortcoming is that only ten credit cards can be registered for monitoring. If there is a need to contact customer service, there is little hold time and the representatives are very responsive.

How do you monitor the family when no information is required for family members to monitor? Only asked for drivers license and SSN from primary account owner. What about the rest of the family??? How are they monitored without knowing their information??

So far everything has been great! Start up has been wonderful and their help has been great! I’m new and so far the start up has been great! I’m looking forward to keeping my information safe and we’ll see how it goes!

PRO: This program does what it is supposed to do. The user interface is "clean" and easy to use. There are no pop ups to distract the user or take up real estate. CON: There are few cancel or back functions. I had inadvertently deleted on monitored subject and could not find a way to retrieve the function.

My experience was great. Mode of filling the form was very easy and good. I will recommend people I know to use this. Thanks. I hope my account will be fully protected in dignity and definable manner. Thank Bayada for all this.

Identity Force notifies me of any activity that concerns me immediately. I have found Identity Force to be reliable for quick notification of any questionable activity regarding my accounts. The personnel answering my requests for further information are always professional and very helpful. This has worked well for me.

I use this mainly because it promises restoration support and insurance. I like that I get notification when any of my email or passwords are found in the dark web. The platform has some bugs like I keep getting email telling me that my new credit score is ready but when I go in to the dashboard it says it's not available for another few months. There is no way to manage your subscription from your online profile which is strange. You need to call the sales department if you have questions about your subscription or if you want to change your credit card. Also, another free credit monitoring services (Credit Karma) sends credit changes alerts much faster than identity Force and that worries me. I do have to say that so far, any time I have contacted customer support they have been helpful. I hope I never need the restoration or insurance service but if I do, I hope they deliver what they promised.

Have a question about a recent alert sent today. Please have a representative call me back asap. I’m very happy with the service I have received from the IdentityForce Program I have. I am always alerted to the multiple issues that are privy to our identity and will continue to keep the program well after my previous Security Company expires their part of the plan. An employee of theirs put 8 of us in jeopardy with our identity so I highly recommend your services and am grateful for the work that’s done and reported immediately.

Actually disappointed with the service for the price. I think the alerts are too vague and I still have to investigate what each one is. So just not seeing the value, seems like a lot of work on my part for the money I’ve paid. I know my information is out on the dark web - that’s why I got this service - just don’t believe this will help me.

I received an alert today with very little info provided about what the alert pertained to. I couldn't tell what the alert was - was it an inquiry, was it new credit, was it deletion of prior account - NO info given. So, I call back, left my number which you have on file, a rep calls me back and starts asking personal identity questions, full on info, which is exactly how I got hacked years ago, by giving that info out on a cell phone. I told her that I had security questions and she could do what banks do with security numbers being sent to an email address which I could then verify but she refused. It seems my membership is a waste of money since whatever this undefined "fraud alert" will never be explained as to what exactly it was. You don't even get a phone number of the company or even tell me WHAT they were trying to find out., Did they pull my credit or WHAT?

Was walked through the process after emailing support team, and receiving a prompt response. HELP was there as it was promised. Was not able to follow my instructions the first time to get myself registered, but after help from the support team, I think I actually "got it".

Stephanie, the customer service representative was OUTSTANDING in every way. She's warm and friendly, extremely patient with the elderly like me who has very little computer skills, and a person who would make anyone feel comfortable. I appreciated her help in resolving my issue. To Stephanie, thank you for bearing with me in such a cheerful manner!

I like getting alerts immediately when trigger events occur. I was recently prompted to change email passwords when my primary email showed up on the dark web. The bank and credit card activity alert is also timely and provides peace of mind. Keep up the great work!

I tried to login and a banner said there are updated terms of service. I clicked on terms of service and it would no open. I had to click I have read and agree before I could enter the website but was not allowed to read the updated terms before doing so. How about you send me a link on my email so I can read them?

Today I signed up with Identity Force, and was pleased to be helped by a young lady by the name of Kelly. She explained how your company works, my 1 year plan is $ 199.50, and I would be receiving at least 3 emails to finish enrollment.

I'm glad to be a member, but getting my account set-up isn't that easy. I'm trying to add my bank accounts and credit cards so they can be monitored, and in doing so I'm getting an error message. I'm not sure what I'm doing wrong. I'm going to have to call customer service when I have more time to walk me through it.

Thanks for a job well done and timely reporting. My intention is to continue w/ IdentityForce as long as you continue providing the service I need in the manner you are doing now. We trust all in your organization will have a Happy and Blessed Christmas this year because of Jesus Christ Our LORD and Savior through HIS Shed Blood, Burial and Resurrection! Blessings and Thanks Again, Tim.

To have my credit cards monitored Each card number has to be entered In a very confusing format. My bank deposits checks with a photo. You should take a tip from banks. Let me photo my card and you have the info. I give your system a zero out of 1 to 10.

I'm not seeing anything on my credit score. Why is there nothing happened when I try to get my scores. AND why do I have to write all this crap if I have not received anything from your company. I'm not sure if I should just go to another site.

I decided to apply for a new cc. As soon as I submitted my app. I got a notice from IdentityForce. It was not minutes later it was simultaneously. I am extremely impressed. Thank you for the peace of mind.

Checking alerts. I see NO reason to enter my social security number and further expose myself to fraud. You have that on file. I check this on my phone occasionally and refuse to put my ssn on here. I pay for your service. Please explain yourself.

Alerts. Most of the addresses for the sex offenders are not correct. The addresses you post are county office buildings. I believe that the addresses are for court ordered facilities. How can a sex offender give these addresses. They do not live there. Someone needs to look into this.

I think that the experience is amazing. The Identity Force work very good and professional and take care all my assets, I am happy with the company. I going to recommended this company to my friends and all the people that I meet in my way.

I've just recently purchased the Identity Force Family Plan. I've just begun to enter my information. I have already received several benign alerts but it has given me a sense of security knowing that I have a monitoring service in place.

It is an easy to use application. I appreciate having a company protecting my assets and letting me know when something looks off or highlights a security risk. It helps me stay vigilant on best practices to ensure I am also doing and acting responsibly. That is all I need to say.

I keep getting these telling me something in my data has changed, but I cannot see anything that has changed. Your dashboard is indecipherable. I don't care about registered sex offenders in my neighborhood, but you don't allow me to opt-out of those notifications. Do you have tutorials that help to make sense of what you are monitoring and what your reports actually mean?

A few minutes after setting up my account I received an alert of an online vendor who had been compromised and my email address was on the dark web. The advice to counter this was easy to understand and follow. Thank you.

The multiple times I've applied fro credit, I've been notified within minutes! First time after joining, I was applying for a car loan and I was still sitting in the car dealership! Just last week, years after I have joined, it happened again, within minutes! My contact person at Identity Force is exceptional!

It's comforting to receive a text each time my personal information is accessed by any of the three credit bureaus. The link provided within the text allows easy access to my account where I can instantly review the information in question... peace of mind. This has been a good investment for me.

Certainly it was easy to enroll my numbers. However, while it was easy to enroll, I seem to have had this account for a year without really knowing about it. It was only while receiving an email for renewal that I enquired.

I contacted Identity Force from information I received from my bank, Tinker Federal Credit Union. Kelly helped me with my application. I found the application to be user friendly and I completed it with ease.

I ignore IdentityForce emails, since I don't care about the most common events: payments to a credit card (which trigger the transaction limit alert), and sex offender registrations. I haven't found a way to turn those notifications off. The overall experience is still a benefit, but the common useless notifications make me worry that I'll miss an important one.

I spoke with Kelly earlier and she answered all my questions. I called back today and asked for her. She quickly took my payment and set me up for the emails. She stayed on the phone to confirm that I got the emails and then she asked if I had any further questions. I replied No and she said that a live agent would be around to answer any questions, if I had any with the enrollment process. She was professional and friendly.

Absolutely Horrible service. I can’t reach anyone and they don’t return calls. Complete waste of money. I have not seen any activity monitoring for months. I gave them my money and now I can’t reach anyone to cancel my account. You're better off just using Credit Karma.

I was surprised to learn none of the account information originally entered was shown, so what is being protected? I attempted to enter my Chase card but it asked for the online password. I don't do any online banking/credit card transactions so I can't enter any of my accounts. I was alarmed to receive an Alert, thinking my identity was compromised but learned it was a sex offender who moved in a mile or so away. Also good to know.

I do not understand how to improve my credit scores. I always pay on time and do not carry debt. I pay off credit cards in full every month. It seems my credit score should be higher. I do not understand your instructions or format for improving the score. I also wanted to add my mother who passed because I am concerned my ex may try to tap into her credit.

I haven't had any issues with my credit or identity so I can only give my experience as a customer. I haven't had any issues and I love the product. My only concern is my credit score seems inaccurate. When I obtain my score from other websites, my score is much higher so I am not sure why my score is lower on Identity Force.

I have used the services of IDENTITY FORCE for several years and find their service to be very professional. The people are most helpful and patient. I have found their website easy to use and always right up to date!

We have been using IdentityForce to monitor our banking and credit card accounts as well as monitoring for any sexual predators who move into our neighborhood. After having one family member's identity stolen we have found it necessary to keep track of all our daily financials. Having the Sexual offender notices is a bonus and we really appreciate having the ability to see our credit reports through IdentityForce.

Got in touch with customer service on a Sunday morning because I couldn't log in. The service was helpful, friendly and fixed the issue. The issue was I misspelled my email address. Had added an extra letter that didn't belong. So far so good.

I did not receive any alert that there was suspicious activity on 2 of my credit cards. This should have happened, as far as I can tell. The cards were cancelled by the issuers, but you were not monitoring them. Please explain.

In looking at my credit report it has some else's name in it. What is this and why? Please contact me to explain. In the report it states that I have too many personal accounts open, how many is too many? Other than that we think the service is fine. Thank you.

Identity Force is a great tool to use for monitoring everything in one place. They monitor credit and bank accounts, social media, and sexual offenders in your area. They have up to date information on any businesses that have had compromised security putting your information at risk. I can access all three of my credit reports any time I want. I have used them for several years and am very satisfied.

Identity Force seems to catch a lot of stuff, but it doesn't seem to do anything to protect me but send me an email telling me to log in. Also when the alerts are listed, there are words in the left column that overlap making them unreadable. See attached image.

So far, exceedingly happy with the experience of using the dashboard, and pleased with the way the information is made useful with helpful context & recommendations on how to respond that accompanies every alert. I also appreciate the ease of getting a full credit report, as well as all the various calculators.

Not what I expected nor did I expect to see the charge on my account. Please cancel immediate. Not happy at all and certainly not what I’m looking for. Ty in advance, Christina **. Contact me if you have any further questions. I do not want it and I want my card credited please.

The representative was very polite and helpful. She gave me directions as to how to get signed up, and what options I had for protecting my data. She is very intelligent and seems to care a lot about giving me the service that I need.

I have used several identity protection vendors over the years. IdenityForce has been the best. It is very easy to use and the information that it presents is very concise and organized. The alerts I receive due to my personal thresholds I have set up are timely and informative.

Everything very good. You might add some more options for noncitizens to provide their information.. Do you not need all our individual email passwords for monitoring? Can you check whether someone can intercept our emails, phone messages and our WhatsApp and Facebook posts? Thank you for your services.

The process was easy to do for registration and I like how you can get alerts email and text from IDForce to let you know if someone is trying to use your identity. Thank you for allowing me to have this service.

I am a new user of IdentityForce and entered into their identity theft and credit monitoring system with high expectations based on the reviews online. Sadly, so far the experiences have been disappointing. I enrolled in the system looking to add myself and my spouse and thought I'd done so during the initial data entry only to find out after I signed off and returned the next day that she had disappeared from the account. That led me to the discovery of how little online help is available. It looks like the only way to resolve any question is to call, which is neither convenient or efficient. So far, I've also been inundated with messages concerning irrelevant and/or outdated items, e.g. a speeding ticket from 20 years ago. All-in-all I'm seriously considering withdrawing from IdentiyForce in favor of some other service.

I feel safer knowing I have protection for any transactions I make online and off. In todays world that's says a lot. I appreciate this extra support with my daily routines. Knowing there are a second pair of eyes protecting me for negative online intrusions makes a difference. Thank You.

It's quick to the point. It just works. I immediately received alerts from the dark web using my information. I like the interface to log into and how I am kept informed as to what may be occurring to my identity.

My biggest problem is that my credit score does not update daily. It makes me want to sign up with Experian instead. This app is okay but I think it can better. Right now I am thinking if I should renew my account or jump ship.

So far the system is user friendly but nerve wracking to add all this personal information in 1 location. The mobile app is okay but I wish it was more accessible to add and update information instead of log in into a computer.

Broken link on first "Here" on "Print here" for "Terms of Use." That made it a little confusing as to which document I wanted to print. Please hyperlink a url to the first "here" or remove the phrase, "Print here." Otherwise, it was an overall satisfactory experience.

I've changed my password multiple times today, and been told the new password isn't correct. This last attempt, I waited A bit after receiving the same message, and then was taken to the website. What waste of my time.

Tried to get new app. Think I canceled email s, didn’t want to. Not user friendly for the money. This is exactly what’s wrong with Identity Force??. I just wanted to get your new free app. Now I don’t know what I have. Probably should cancel.

I feel secure with ID Force but there are times when I do not understand what the message is. My security is valuable to me and I do not want to be hacked now or ever. So if someone is using my email I want to do something about it. I will take precautions as advised. Thank you for watching out for me. Diane

I am very satisfied with the reports I receive from IF. I like to be updated regularly on items that concern me and my family. I have recommended my family and friends to subscribe to this important and useful program of reliable information. Particularly notification of predators and convicted sex offenders moving into my neighborhood. Thank you.

With a couple moves and some health issues, I could always see that the monitoring was going on in the background by the emails. Once things settled down I was able to do the account maintenance needed. Reassuring that it just works.

Since I have become a member I have regretted my decision. I am unable to cancel my membership because that link is very well hidden. I find your service seems to concentrate on registered sex offenders in my area, something that I can easily look up on my own computer, but doesn’t do anything that Kredit Karma fails to do for free. If you can show me how to get out of my contract with you, I would appreciate it.

Account Set Up. Thank you for your assistance. Looking forward to working with you. You have made this a very good experience. You answered all my questions and have put my mind at ease knowing that my car will have protection and be safe.

Have been using IdentityForce for over a year. Always see my transactions within 24 hours. Helps me to feel more secure knowing they are constantly monitoring my cards. I did have a transaction that was not mine and that is why I originally purchased this.

Since I have my credit locked down it is hard to tell how well Identity Force would react to adverse activity. Many companies charge you for their service and then are constantly promoting 3rd party financial and credit offers. It makes you feel like you are IF's customer (instead of a target opportunity for their corporate customers).

I kept putting in my cell phone number and it would not accept it for the text alert feature. I was unable to save that because it kept saying the number was required. Well there was a number there. I think for company that’s designed to protect your credit and ID etc. your website should function completely perfectly.

Customer is left to set everything up. WebSite glitches stopped alerts. I went to website to edit and correct but no alerts. Doesn't make any sense to stay with this product without alerts and no access to customer service. I plan to change products on Monday.

I am not able to find out the one delinquent account? Please let me know if there is one step that I am not clicking on to find the company. Otherwise I believe this is a good service to have via my employer. Thank you.

At the end of September I suddenly lost my account connection and received an e-mail notice that indicated lost connection. However, you did say exactly what account and when I tried to follow your instructions I got nowhere. There needs to be more narrative instructions or prompts to let me the user know I'm in the correct location. I did call your number and your representative helped some but now I have to get another code to insert from my credit union. Surprise you have only 90 seconds to enter the code which you know nothing about! Still not connected & am mentally exhausted.

I believe the app needs more functionality. I have to login to my computer to do certain functions and that is not always convenient. For example, it would be better if you could delete notices in quantity instead of one at a time.

Difficult to use, then when we get to account nothing there. We have to load it all, not user friendly. Very disappointed. We only wanted to sign up for the free trial, but your system would not let a monthly payment work, when we changed to yearly it went through.

It was time to renew and we discovered we had two separate accounts. One call fixed everything. You get notified about sex offenders in your area. Even though we moved the notifications were for the area we currently live in. Overall I do like IdentityForce over the other popular protection company which we used in the past.

As a new subscriber I can't really give a fair review because I have yet to experience the results of your overall security measures, so I will just give you a 4 star rating and hope that it turns out to be a 5 star rating soon. Thank you.

So easy to do, protection starts immediately!!! Price can’t be beat. Everyone should use this product. I have saved a lot of headache with it. I have eliminated lots of unwanted phone calls with this protection product. Sign up today!

I researched ID companies prior to choosing Identity Force. They provide id protection as well as credit scores. They also gave me a web analysis and it showed where I was vulnerable. I have had to use their customer service once, and their communication was responsive; very helpful and attentive.

I am very happy with the monitoring & alerts which I get. However I would have appreciated Identity Force notifying its clients that the monthly auto charge to my credit card has now (as of today) showed up as "Sontiq" instead of the usual "Identity Force". It would be nice if you notified clients in advance of the switch so that I wouldn't have wasted my online time researching the validity of Sontiq.

I tried to enter my card but it didn't take. I'll contact you later. I'm still trying to how to use this program. I like all of the information you're giving me. I'm very much a novice at using a computer. The end it's been nice communicating with you.

Updated on 11/01/2019: Filed a complaint about my Identity Alert misleadingly including Sex Offender alerts. AND NOW, I have to go to THIRD PARTY site, create account password to get the answer. Really?!!! You can't respond to your consumer issues WITHIN YOUR OWN application (i.e. Identity Force). Amazingly BAD SERVICE and deficient system design!!! Fred

It was easy to subscribe to your services. I had a question about credit menu item. I called, did not have long to wait for consultant. She was able to give me a timely answer to concerns I had relative o my crew reports. She also answered other questions that occurred to me while talking to her.

I found the process easy to follow and fairly comprehensive. The dashboard appears friendly and I look forward to getting confirmation that the information provided is used to detect unexpected transactions or access. I will be downloading the Mobile App to provide visibility when I am not near my home computer.

I just had my apartment broken into and I needed something to put me at ease, because my social security card was stolen and all of my credit cards. The app is very convenient and the claims made to protect me put my mind at rest.

Identify theft is so frustrating to deal with. IdentityForce has provided everything we need. Excellent customer service, user friendly website, prompt service and affordable couple pricing. We looked at several companies before choosing. We are very happy with IdentityForce.

More trouble than it is worth. The sex offender alert is a nuisance. I dismiss the alerts most of the time. It is like the boy crying wolf. If there is a serious alert, I won’t pay much attention to it. Almost worthless!!!!

No one's tried to steal my identity as of yet, so can't judge if this system works. My credit card has been scammed on a couple occasions, and my bank let me know, not IdentityForce. I've mentioned this to IdentityForce but they don't really have an explanation.

I signed up for IdentityForce online ID 'exposure' monitoring about one year ago. I find the monitoring to be useful and helpful as well as providing information that would either not be easily available or would be time-consuming to access, all displayed in one combined format. I find the available monitoring of all (entered) credit cards, bank accounts, credit reports, email accounts, social media accounts and other available information such as sex-offender location, to be helpful. I feel that the price for the monitoring and scouring the deep web to be quite reasonable.

Your warnings are nebulous as to specific danger or course of protective action. Please provide a toll free number to help decipher your messages. How will my phone number on the dark web impact me, what is deemed a suspicious call and which of my phone numbers was compromised.

It was easy, fast and explained very well. I was please with how fast I was able to sign up and get covered. I will rest a lot easier knowing that Identity Force has my back! I hope you have a nice day!

This was a pleasant experience I was taken care of the moment I called. He was very helpful. I am grateful to be monitored under an establishment such as IdentityForce. The actual enrollment was easy to get through. Thank you for your services.

I signed my husband and I both up to Identity Force and I am not happy with the service. None of our accounts update. Don't know how we can rely on your service when none of our bank accounts or credit card EVER update. Looking into other options.

One company gave me a warning about my payment never being received in a timely manner. I researched the billing, finding two receipts from some months back in the bottom of a folder. Sure enough, no one from the company had sent me a bill for some months (or I might have noticed that the bill was not paid when I looked for the receipts). The person representing the company proceeded to tell me that they had received a returned bill with this note on it: Return to sender, not at this address. I told them that, most probably, someone at my apartments had received my bill in-error, sending it back to the company by noting RTS-NATA on it.

The reasons given in all three score factors are completely false. I have revolving debt experience since the 1980's. I have only two personal finance accounts. I have three premium bank card accounts. I pay all my account balances on time monthly. I carry no revolving debt from month to month. Please explain these idiotic statements and correct them.

How can I stop receiving these Sex Offender Monitoring Alerts without affecting my other services and alerts? I do like them as they are distracting and unimportant to me. I do not see any place on your website or on my profile to opt out of these.

New member but was very pleased with the help I received. The gentleman was very helpful and patient with me in getting my account set up correctly and stayed on the phone until it was completed. Thank you for the help.

I am very happy with the results of ID Force. They detected right away that my password for my e-mail had been obtained. I was not aware of the dark web and apparently it is used frequently to gather passwords and infiltrate personal data. Thank you!!!!

It says I have 2 in my mailbox but I click and it will not open. I have tried for 2 days. I still have not been able to get my credit report after you notified me someone is using my SSN.

I am satisfied, but still worry that I am giving my information to an unknown. I felt that the pitch made by Zoom diagnostics was rather forceful leaving me to think that if I didn't sign up they would not fix my computer.

I had a problem logging into my ID Force account online, and was told to contact member services. I quickly got a person on the phone, was given good advice, and she stayed on the phone while I implemented her advice. Well done!

I'm concerned that my Bank of America business card had a huge breach and your company never even knew or notified me. Bank of America closed all accounts and sent us new cards. Why didn't Identity Force notify me?

Mobile app on android is limited. I am being charged more than the advertised prices because I have been a member longer. Data seems dated compared to other services. Overall I am less and less impressed that I get value from this service since I have to put credit blocks on anyway.

I found the setting up of IdentityForce rather long but quite straightforward. To have this protection is very reassuring and gives me a much needed peace of mind. When IdentityForce is in place it will be good to know when something untoward has been blocked.

I am finally giving this honest review because I want other people to know that IdentityForce does seem to be doing as they promised! I just had to have a service added to my home which required I have a credit check done. Then as soon as that company did their credit check, I was alerted by IdentityForce instantly! Obviously, it was NOT fraud that time, but just knowing that IdentityForce caught that right away gives me peace of mind!! :)

Do not want. Want my money refunded. Getting a big runaround. Thank you for your help. The truth is that I don’t believe that this product is for me. Now is the time for all good men to come to the aid of their country..

I wanted to enter my two credit cards and it told me that they could not find either card or the banks they are connected to. How can you adequately protect my credit cards from fraud if I cannot add them to my account?

I was very pleased to be helped whether it was once or a couple of times, representatives were very courteous. Had a phone call that came in from an area code (361) but the person would not respond with IdentityForce as to whom she was calling. I was informed by representative that I did the right thing in requesting her and subsequently hanging up. My appreciation by representative was greatly appreciated. The representative also helped in removing documentation in form to get accepted into program. So helpful. These individuals have stepped up to the plate in helping me to stay safe, Thank you so much from the bottom of my heart.

I love that I can monitor my financial accounts, identification documents (social security and passport), and my social media accounts all in one place. Plus, I have my spouse's and children's info bundled into the same account. There are even more features that I didn't describe! Fantastic service, highly recommended.

I logged in but could not see my alerts even though I kept taping to get in! Totally useless to me! Waste of my time! Might as well cancel me out! Won't recommend! Just froze up! Nothing I could do!

I feel very secured in knowing my information is being carefully watched and being showed how to help to keep my information safe. I have recommend this to my family and friends, I don't know if they did but if not they are making a huge mistake. Thank you for the feeling of being safe from ID thief and any other problems. Mary

IdentityForce is top rated identity protection on multiple reviews. Simple and easy to enroll, was complete within a matter of minutes. Looking forward to great service and identity protection, which I have left lapse for the last few years.

Hello. I have a fear that my id will be stolen after the USPS lost my passport. The state dept had me set up credit monitoring with you-I find your website confusing-I think I set up everything so that you are monitoring my accounts-however-I was never prompted to give credit card info so how do you monitor these accounts? How will it work when I go to open a new credit card account-I don't seem to be able to to find this info out on your website-thanks.

I signed up for IdentityForce and the dashboard is great. It is details and thorough. It has anything I could think of to add for them to protect. From my passport, license, bank accounts, emails, it protects essentially everything. You can't put a price on peace of mind. Thanks IdentityForce!

When I click on an alert the pop up is almost transparent and I am unable to see the information and I am unable to read it. Also is there a way to see my credit score in real time. It would be helpful due to the fact that I had a hard pull on my Equifax report and it was not mine. It did not show upon my Identity Force page.

This was an awesome experience. I was basically walked through the whole thing. Thanks for the protection. I feel like I can breath again. With the wait of the world off my shoulders I can fight another day. Thanks Identity Force.

Needs a better categories. Credit cards and bank information was understandable. Not so on my investment accounts. It should have a separate category for that. Currently if it is you Put under the bank account it requires a routing number. As I don’t have one for my investments I just used 11111. Not sure what I’m to put in Transaction section because it wouldn’t take anything I put in there.

Great site. Working out very well for me. Wish I had this program years ago. How do I get rid of the Alerts that I put in the trash? Thanks for watching over my info. and letting me know if you find problems.

The service is great but I wish there was a way to cross reference passwords to automatically suggest unique password changes for any duplicate passwords. It would also be great to be able to track apps also. Specifically, my Starbucks app was just hacked and someone was auto reloading via PayPal. I just caught it because I am in Fl and they were in NY.

When I signed up it was stated that I would receive 2 months free if I choose yearly and that my credit card would not be charge for a month during free trial. It WAS CHARGED IMMEDIATELY and no mention of two free months.

I have a (free) Credit Karma account, and it routinely finds my information in data breaches and the dark web whereas IdentityForce doesn't. I'm starting to think that your monitoring is not very good and probably going to cancel, or at least look beyond IdentityForce and see if there is another company that does a better job of at a minimum, alerting me of compromised emails and passwords and major data breaches.

I am very pleased with the speed I receive notifications from IdentityForce. It gives me piece of mind that I can log in and view the alerts right away. Love this service. I can't say enough good things about them.

I just barely got set up with my own info when I got alerts about three of my email accounts. That's pretty quick action! However, I saw no way on the website to add information for my spouse. Sent an email; awaiting response. I'm just waiting to find out how to add his financial and other pertinent info.

Love the program but the App but it has a lot of issues. Especially with the alerts, which say they are unavailable most of the time. It also won't let me use/setup Fingerprint ID to enter the App. That's really annoying.

As usual there were a few mistakes(missteps) on my part. However your representative was very helpful. I was unsure if I needed to put a medical account number or not. He said that I did not have to put one down now but if I wanted to in the future I could. All representatives probably deserve a raise!!! Sincerely, Loretta

I was never on hold and when the person answered they were very polite and helped me with the process of signing up and answered all of my questions. When I needed help with the process they transferred me to another person that was very helpful.

Your communications read as self promotion. They don't add value that the reader can use in taking action around what you report.. Consider adding directions re how to locate the factors that are negatively impacting credit scores.

This will be the best move for anyone. You will be safe and well protected and that right there say a lot just to be able to feel safe. How often can you say that dealing with online activities. You will never know the feeling until it's you under the gun. So to all that is in a unconstitutional, uncomfortable, unwanted situation go get this life time changer. Go get safe...

I was a member of LifeLock for 5+ years. My average credit score there was 830-835. I left LifeLock in July. My 1st credit score with IdentityForce was 782. I saw that score and was surprised. I called & emailed into IdentityForce asking a simple question: how/why did my average credit score go from 830 to 780 range in 1 month? The only change to my "credit ranking" was in changing from LifeLock to IdentityForce. To this day no one has answered my question or even had the courtesy to get back to me. My intention is to get a full refund from IdentityForce and to notify as many people as possible through email & posting of the scam being run by IdentityForce.

Just started with this and have already found several things I need to take care of. It's good to see what's going on out there. Has been easy to use so far. I'm glad Bayada has picked this company to watch out for us.

Great service. Thank you. Agent answered my all questions. And was very helpful and kind. My account was received by the Department of State since my daughter’s passport renewal book was lost. I had not heard of this. But I will probably use it for myself.

Fraud alert screen is very confusing when attempting to set up profile as it only gives you the option of closing the screen at the bottom. Nowhere does it indicate that you must press the title in the middle of the page to set up the fraud alert. This screen could be made much more user-friendly.

There are customers like myself who could really benefit if we're able to view pertinent and relative information such as Delinquencies/Derogatory items that may have been reported to Experian, Equifax, and TransUnion. If customers were able to view these reported delinquencies/derogatory items on our credit report and they are inaccurate or false, we can be proactive and initiate dispute(s). I think that would be an invaluable feature in assisting your customers with monitoring their credit report/credit score. Thank you.

I was helped by one of the Identity Force team who was a tremendous help with this process; she made the registration very clear whereas doing it online became confusing. I would rather do a step by step process over the phone than not being able to ask a question or make a comment.

Had a little trouble having form blanked when getting an activation code on email and being thrown into a circle going back to get it. It worked fine when using text. Haven't used it yet, but access to items of interest looked intuitive (I'm not fluent in computer.). Got two breach notifications immediately on opening account.

You took money out of my account when I was told that I would be not charged anything so fix this because the money I have in my account is for my phone bill that I have to pay Saturday. I wouldn't have even done this if I was told you was taking the money now.

IdentityForce is very slow and difficult to use. It certainly not user friendly. The information provided isn't anything that I couldn't do, find or manage on my on. For my wife, and I, it certainly is not worth the $389 price tag. I will be cancelling the service in the morning.

Thanks for your service, it brings me a bit of peace of mind. I like that I'm notified when my accounts exceed limits I've set for transactions. This allows me to keep involved by logging on and checking the notifications. If I set higher limits, I might just never even log on to check the latest information provided by the service.

Currently I get an alert when my cc gets a Payment. I don't really need to know if I get a credit to my card, just when I get a debit or purchase on my card. Is there any way to change setting that will allow me just to get alerts only when purchase transactions are made?

This all seems to be giving out too much personal information. And the pricing is not explained in detail before getting involved. All costs should be detailed upfront. If this works out as advertised all these feelings are void. If this is used in a vindictive manner someone is really going to be upset. My laptop seems to be working Great now so I have to trust all is well. Thanks to Walker and Wyatt.

They are taking very good care of my information. I have not had any issues with anything as far as I know. My facebook account has been hacked, but I changed the password. So hopefully that corrected things. I haven't had any issues since May 6, 2019.

Too Expensive. I have had the service for a year, am set to cancel at the end of September. Can you offer me similar service at a reduced price point? I would consider keeping the service at reduced price point. Please respond as soon as possible as the subscription is currently set to cancel.

Process was easy and did not require a lot of time. The agent we spoke with was clear, courteous and articulate. She was able to answer our questions and patient explain information as we did a conference call with both family members on line via a speaker phone.

Not with Identity Force but with trying to submit a fraud alert. I fill out all the information and it gives me 5 errors that I am unable to address. Therefore unable to submit alert. I need to know how to submit directly.

When I obtained this service I was told that my real time credit score would be available for me to check when needed. Today I needed it but it hasn’t been updated for almost 2 months! That’s not helpful! Since starting this service over a year ago this is the first time that I needed it for financial reasons and it’s not available. So, here I sit paying $36.00 monthly and can’t access my real time score as promised! Even if it’s not real time.... only being shown a score from almost two months ago is useless and hindering!! Not only that a small print disclosure says that my new score won’t even update for another 6 weeks. Canceling!!!!!

Not enough information for me to do anything about it. I don't know what I was doing in 2015 nor on 9/15/2019. I don't know who you found. It would be nice if you could give me more information. The password listed is one I haven't used for years and years.

Very easy to set up. Waiting to see how well I am protected. Heard many good things about the company online and on YouTube. Sad that you even have to have this kind of protection. After having my identity stolen, I am trying to make sure that I am protected.

Missing Key Identity Guard features. I'm moving from Identity Guard. Really looking for these features:

Why is it okay for credit reporting agencies allow to tell the world of my personal and private situation that I'm currently in? It's embarrassing and honestly I am trying my best to make things better. How can I when you guys won't allow me to get a personal loan?

I am impressed with them in helping me stay safe in this weird world we are living in. Thanks for helping me, I appreciate it so much. I will certainly recommend them to family and friends. Thanks Again. IdentityForce you are great company.

I log in and nothing new every month. Maybe it's a good thing, but it seems like your service does nothing. You want more words, I would at least like it if you updated my FICO score monthly for Experian (I also have their service).

Somehow, my 2 kids ended up with duplicate accounts, so I now have 4 besides my own under my account. I can't find a way to delete the duplicates. Is there a way that this can be done? Thank you, Kathleen **.

I had a good time filling out this application. Hope this protect my identity.I hope it will protect my social security and other information that i gave and will email me if someone is trying to use my identity. Very good experience five stars. Hope everything goes well with this.

I was never notified when signing up of need to fill out form and submit, so I have paid for a year of nothing. Trying to figure this out this morning, have been hung up on twice. Being a senior, I assumed once I paid, I would be told what to do next and was never notified that more information was needed.

Very secure sounding. Need time to check out however I am having faith in this new relationship and I am very confident in what is being offered to me and am for certain that they are not messing around????

I found the app form to be a little hard to fill out. It kept saying I needed to go back and review my personal info as I had made an error. I finally go thru it today and I'm sure whatever I had been doing wrong was my error and not the form. I'm happy now and have everything set up. I know I will enjoy having it.

Before today (I check once a week on Saturday morning) the dashboard would give my credit score for all three credit bureaus. This morning it only gives it to me for one credit bureau. Are you reducing what you check and keep track of to save money?

Apparently someone impersonated me on Facebook last week. Several people that I was already "friends " with received requests from the fake me to become "my " friend. They got into my contacts list. All those contacted, who told me about it did not accept the friendship knowing that it was a fake. Why wasn't this picked up & the impostor caught?

I have been using a different credit monitoring company for many years and have been having problems for quite a while not being able to monitor all 3 companies consistently. I could only get 1 company for last 4 months and this month they wanted me to pay for other 2 companies. I am hoping to find that I don't have these issues with your company and I will be happy.

In addition to checking our credit reports, my husband & I have been thinking about how add and increased layer of protection to our our identity & finances. After reviewing the various companies & ratings for this type of service, we decided to go with Identity Force.

Efficient registration with comprehensive description of security services provided by this company. Two authentication process provides an additional level of quality & reassurance of confidentiality when accessing alert notifications or updating financial or demographic information. Will await evaluating overall experience until communication is provided regarding as you personal breaches and the frequency of tips and guidelines describing how to maximize the various area of security monitoring by this company.

Notifications of any alerts that needs addressing ASAP. Well, I didn't update my new email address like I should, but your company still was able to send me a text msg, which was GREAT. I just had a bad experience back in June, when someone got into my checking account and was able to backtrack 3 of my checks for a total of $1500 hundred. Right now, the bank can't figure it out, along with the police department with this case still open. I did not have my bank account listed with your company, where I feel this should be updated and added.

I liked the setup they have when I initially enrolled. They had good points of how to get less search hits on the web. Their notification system is just ok, I do not like being inundated with pointless notifications like when my payments to banks are made as it could clutter those with potential important notifications.

While the service itself is good, it is also very disappointing to see a identity monitoring service only use SMS for 2FA (SMS has been notoriously insecure for quite a while now). Please please please add support for Google Authenticator/Authy/Microsoft Authenticator/etc.!

IdentityForce offers monitoring of everything you'd want monitored, not just credit. Having access to my credit reports and credit scores is fabulous, as well. Sometimes the alerts are a little confusing if they just have minimal descriptions and not a lot of information. I've used the service for over a year, and even though it hasn't stopped any instances of theft (that I know of), the peace of mind is well worth 20 bucks, because there's really no way to completely protect all of your information all the time. I just assume that my important numbers are already out there for sale somewhere, and all I can do is keep an eye on things. IdentityForce is not a replacement for freezing your credit reports or putting fraud alerts on them, but used in combination with those, I feel there's nothing more I could be doing to be better protected.

When reviewing my personal information, it doesn't list my email address and has a plus sign and ADD beneath it. When I try to add my email it says it's already being monitored. But back on the main information page it says it's not monitored. Please correct this to show my email address. Thank you.

I have been so happy with the support I've received from IdentityForce. Their customer service department is so friendly and easy to work with, and they make me feel like my identity is as important to them as it is to me!

Useful feature of monitor all the email addresses to help knowing if your email address have been used or sold by dark websites. If the phone numbers could be monitored then it would be a great addition. Also it could be helpful to get notification every time that the credit is being checked.

I signed up under the free 30 day trial special. However, my credit card has already charged for 99.00, even though dashboard shows billing isn't due until October 2019. So, because of this I am going to cancel my membership.

I have enjoyed being able to look at my credit score and simulate different scenarios that may help raise it. I like that your agency searches the dark web to inquire if my information is being used in an inappropriate manner.

I was getting my credit score & was only supposed to be charged $1. Just checked my bank account and I was charged $19.99. I did not ask for this service. I want this money credited back to my bank account immediately!

Very disappointed. I was charged 1999 and want it taken off immediately. It was either misleading or not free. Terrible. It said free trial and the charge would be September 17. This better get fixed. Better business will be informed.

Most banking and credit card accounts use a two step process to allow access to your data. The second step in this process, (same as Identity Force uses) is to have a code sent by text. Without this changing code no access is allowed. This process prevents transaction monitoring to be updated automatically.

My experience what's great. I actually got to you all three of my scores and I feel safe on this site. I found things that are not accurate things that are accurate and I was able to use the simulator which I love to learn how to improve my score or destroy it. LOL this was probably the best money I spent for my scores hands down.

I understood easily the question good and answer I would recommend them to anyone looking for a loan. They made it to to understand the and the same time explain everything to me clearly. I would like to thank you for service.

I was planning on canceling the service. Instead I called and talked with Austin. He explained that an individual plan is $8. 99 per month rather than the nearly $25.00 for which I had originally signed up. He also explained a little bit about the service. He was polite and tactful. I will give this service a try, after all. I may cancel later, but this may be a service I need.

Called Saturday night, giving information and concerns, was told someone would contact me during regular work hours. Woke up to voicemail from Wendy from Identity Force. She was so helpful eased my mind a little. Then signed up for the product. Thank you for the help.

The credit report information shown on my dashboard does not match anything that the three major credit reporting agencies show not now or ever. After being told to update the information on my computer, the information is exactly the same. I have been given bogus information about the algorithm used is different and if in fact it is: However it does not match my or my information at all. At this point I have a loss of confidence in IdentityForce for misinformation and the fact that some function on my account will not work. I will discontinue use of IdentityForce services. To quantify my position I'm a current Equifax customer and have been for years so when I look at their information and yours and it is grossly different, I can only assume there is a big problem with this service.

I called them and asked a lot of questions prior to buying their Ultra service. They didn't disclose that you are limited to 10 bank accounts/credit card accounts for monitoring the account numbers in the dark web. That leaves a HUGE gap if you have more than 10 accounts. I have more than 10 accounts so this is very disappointing. I will be calling their competition to see if they are also limited by the number of accounts. There is no cancellation fee so it would be easy to switch if I can find a service that does not have this coverage gap. However the $1M insurance if your identity is stolen is probably worth the $15 per month. I work in commercial insurance so I know every business needs cyber insurance and every individual needs protection for their identity. I am disappointed that they did not disclose the gap when I called to sign up.