IdentityForce Reviews

Very good imformation and help. The people on the phone are very helpful. I would recommend this to any friend. I am sure I will be more secure in ordering online as I have had problems in the past. Thank you.

My debit card info was skimmed when I used a non-bank ATM. After that mess, I signed up to IdentityForce. They keep track of purchases on my debit card and credit cards and ask if these are legit. This makes me feel much more secure when I purchase at both brick and mortar stores and online.

When I couldn’t figure out how my bank cards were getting hacked time and time again, IdentityForce saved me! Not only did I find out someone was running unauthorized credit checks every month, but customer service helped me put a stop to it.

Easy to use and friendly interface. Protection is good so far. Better than LifeLock for sure. Better pricing too. Your product gives me a good sense of security. Too many bandits out there! So, keep it up. Appreciate the help and I have recommended this to some friends also. And I signed up my dad too.

The first thing I was charged extra because my account was handled overseas. Some about a exchange rate. Would not refund extra charge. Also also had a credit card fraud that that visa caught, but Identity Force did not. I do not plan to renew.

I appreciate the notifications even though none so far have been actual attacks on my accounts. Knowledge of sex offenders in my area is not of real concern to me but it could become so. You seem to alert me on all changes that affect my records. So far, I have initiated them all. Verification of your monitoring them is what I receive and want.

The alerts are too slow and not in real time. I get alerts days after a transaction occurs and these are my usual payments nothing out of the ordinary. This is a waste of my time and $. We had our ID stolen and all was resolved without the use of this service. ID theft occurs so much as long as you submit a police report and all adds up the charges have been wiped away.

Works exactly as expected. Appreciate the notifications of possible security issues and other irregularities. Thankfully have not had to avail myself of any recovery services (yet), but I do use it frequently to check in on whether my identity is still protected from unauthorized activity.

The account alerts I’ve set for alerting me when money moves from any of my accounts don’t work. They did for about a month and then stopped. I spoke with a really nice woman about it at length once but they’ve never really worked. This service should not bother offering this as an option as it simply does not work. The website (and the app, I guess) could use a refresh for 2019; they both feel like they were designed at least ten years ago.

My experience has been good so far. Since signing up, I have had no incidents with my credit or debit card. My only critique would be with trying to link with the new digital service at my bank. That's all that I need to say.

I like the fact that they monitor my cards as well as pass ports and check to see if I need to contact the credit bureau to make any corrections. It gives us peace of mind that identity force is constantly keeping an eye out for any suspicious activity.

It would be helpful to update credit reports more often. My accounts have been paid off and now only carry small balances. In fact one is paid off and closed by me as I did not need a mattresfirm account, as I would not use it. Thank You. Keep up the Good Work.

On Dec. 13 2018 I received a email from Wendy ** requesting my drivers license and billing with my address on it for identity authentication. I sent those to her in January and haven't had any response back. I am not happy with IdentityForce and will probably switch to another company in the near future. Also your website is not user friendly.

Hi Billy,

Easy to use and understand. I did not have any issues logging in. It appears as if the credit monitoring service was able to detect all of my past credit inquiries. You will be happy to use this service to keep an eye on your credit inquiries.

I can't say much either way about IdentityForce. I get notices telling me my name has been found on email lists, but when I go to the referenced "list", I can't do anything about my name being there nor find the source for the list. Other than that, I don't really hear from IdentityForce so can't tell if it is doing any good on my behalf or not for the $17.95 per month I pay.

We recently had 1 of our credit cards compromised and within 1 day were able to contact the bank to let them know that there was fraudulent activity and purchases. They were able to stop the transaction and another transaction before it went thru. (It was a pending charge.) Glad we choose IdentityForce!!

I do receive notifications of usage of my credit card or debit card but they are usually two days late. It would help if they were more current. Also, I assume that anytime my Social Security number is used for anything that I would be notified immediately.

I.F. is on top of activity pertaining to my credit and my credit score. I feel confident that they will alert me to potential fraudulent activity which will enable me to minimize any impact from it! Cybercrime is a concern of mine and I.F. helps to mitigate it.

I constantly worry about my personal information being vulnerable and disseminated on the dark web. I can’t chase it down by myself. I feel certain that Identity Force has my back. If you spot something and tell me - you tell me what to do about it. I have recommended you to friends.

First I would like to suggest when there is a joint membership and each individual is charged but you do not have all the information like the Social Security number you should have a charge discounted because you are not covering all the options. Secondly when my credit card account had been changed by the issuer IdentityForce selected a different avenue without my permission.

Multiple people on family account. I wish you'd allow a family account with a single email address. I monitor issues for my family of four, cover the costs and have to use 4 different email accounts to do so. Make it easier, okay?

The only time I hear from you is sex offenders. I don't trust you for all my banking, so I only have one account. You used to notify when I used my credit card but that stopped.. I recently had 3 credit checks (unfroze my account for a day) and might have gotten one notice from you. Trusted ID that I get for free notified me all 3 times.

Every time I put an application with a credit card, I get an alert. That's reassuring. This is a very good protection. I am telling people how good this site is. I don't have to worry about not having protection anymore.

A very easy and straight-forward site to use. I logged on to see my credit scores and found them without any difficulty. Also, I forgot my password and changing it was quite easy to do as well. I have a lot of confidence in working with IdentifyForce.

I've been using them for 4 years and will probably not renew after my current subscription expires. I no longer feel save with them. Back a couple of years ago they would send me a notification if my information shows up on the web with a link to ask the website to delist it. More than once over the last year I found my full address history by doing simple Google search and yet I never received a notification from Identity Search. I contacted them and got a rather arrogant response to the effect of "we are only monitoring serious issues, not simple Google searches".

I have been with IdentityForce for about 3 years and they have kept me informed rather well but about a year ago I applied for a new credit card. One month later IdentityForce notified me that someone had opened a new account under my name. Well that was me and I was surprised that it took IdentityForce one month to inform me about the new acct. If that had been a crook I would have been compromised for a month before learning of the situation.

I would like the capability of deciding when I receive a notification. I think the threshold amount is too low and it is annoying to get notifications when I make a payment. They should not occur. Thanks.

In today's world so much can happen with the touch of a key. I will always worry about this, but feel confident in knowing that this is being monitored by the right people. Every area being monitored gives me important information about my finances to personal safety. There would be no way I personally could do this in a timely manner.

I feel safe knowing that you are watching my information and keeping it safe. As I age creeps keep coming out of the wood work and keep trying to get me to slip up and give them a away to get the information. They want to wreck my life.

Several inquiries and account closings have happened since Starting the Trial. I have received not a single alert. Kredit Karma and IDNotify have both triggered alerts for these activities. Not sure if this is normal or if I have not set up something correctly. Please advise while I test out your system. At this point am not sold on your product. Will change my experience rating if this is resolved. Thank you.

Paid for Life Lock for several years and I never knew they existed. NEVER heard from them! Identity Force notifies me of ANYTHING that hits my credit reporting agencies, advises as to how to handle a derogatory hit, does great social media monitoring, and notifies me of sex offenders moving into my area. Has an AWESOME app. FABULOUS customer service reps! Just SO glad I switched!!

I am no longer worried about the ‘dark web’ having my Social Security number stolen, safety issues.... IdentityForce notifies us every time our credit is checked.... and by whom. Wonderful service. Also is very important for children whose identities and Social Security numbers can be taken and As they do not have credit cards it is easily goes undetected.

I have been very happy with Identity Force. The website is user friendly and I can always find what I am looking for. The credit reporting feature is especially helpful and gives me peace of mind that I can check in on my records frequently.

Monitoring is good and we receive reports on the results. Easy to use the system and we receive emails frequently. We feel Identity Force is doing a good job and doing everything they say that they will do. We would recommend this company to a friend.

I found the service person I spoke to be very courteous and responsive to my inquiries. The information provided gave me a good understanding of the service Identity force provided and issues to be aware of. I appreciate the openness of the information.

Close and constant supervision of my identity and credit score, prompt notifications and a very highly rated organization. Proper protection of access to my account. I made one phone call sometime ago and, I was very impressed by the knowledgeable, professional and polite approach to my questions.

Good overall but unable to get my updated credit scores. Also the information regarding credit inquiries are often limited. For example, I received notice that there were inquiries into my HHGregg credit card, but I had already canceled that card.

Bank and Credit Card Updates do not happen in real time and the communication could be a few days after the transaction occurs. If it was fraudulent, the negative impact and disruption will be a lot greater resulting in greater loss and a lot more work to remedy.

Very good service, but missed my Discover Card problem where I was contacted by the card company via phone text to tell of fraud purchases. I called to inform IdentityForce of the problem. Otherwise the monthly updates are very important to me.

PROBLEMS. 1- How can I check my alert by my cellphone? When I leave the site to get my Code (emailed by you) I cannot return to the same page so I have no choice to request another code and the same cycle. 2- How can I stop to getting Sex fender alert. This has nothing to do with identity theft? Thank you.

We've been using IdentityForce for over two years now and have been very pleased with our experience to this point. We haven't had any issues, but I've been pleased with the alerts that have come that help us feel confident in our security. I also spent a lot of time upfront to see which identity theft company offered the most features for the best price and IdentityForce was by far the highest value, and they have not disappointed.

I only have one comment, would like the credit card payments to not trigger an alert. It will always exceed the transaction amount and it is obvious no one else is paying my credit cards. Good product and sense of comfort for the world we now live in.

I am very happy with Identity Force. Notifications are regularly prompt and current. Having been a victim of identity fraud, I am comfortable with the fact that I have an extra set of eyes on all my important financial transactions.

On March 14 I received a fraud alert by text. I signed in shortly thereafter but was unable to get the fraud alert as I received error messages. I was also unable to obtain any credit information that I was paying for the same reason. I called customer service and was told that it wasn’t IdentityForce’s problem, that it was TransUnion‘s issue. I called a second time and was told the same thing. I went to TransUnion and found out that the information they had there was accurate. I called a third time and finally someone figured out the issue, Which was IF’s problem not TU. I was then able to access the site but not the fraud alert, which had essentially expired.

I've had this service for two years now and I like having it just for the peace of mind. The "just in case" factor. However, I think it's rather expensive and there's times where I have notifications set up for different accounts and I don't get any notifications. Luckily, it's always been me who's applying for a credit card or spending a larger amount of money, but if somebody is trying to steal my identity or use my cards, I'd only know if I looked at my banking information. Overall, I feel comfortable paying for this service because if something does happen, they can help you get everything back on track. To me, that's worth keeping the service.

I use to be a LifeLock customer paying twice the amount for less protection. IndentityForce monitors all my bank accounts, credit cards, investments and my personal information as well as the members of my family. I get monthly reports and alerts if anything out of the ordinary happens. I would reccommend them to anyone looking for protection at an affordable price.

I received no alerts that anyone has tried to use my identity or tried to remove any monies from my accounts. I have however, received numerous alerts that there are unsavory people moving near my neighborhood. This is the only things I get alerted about. For the price I pay for this service, seems like I would be alerted sooner when I withdraw large amounts from my credit union or checking account.

I'm glad we have IdentityForce, but I've encountered a lot of problems with the website. It's hard to navigate, sometimes I can't see my alerts, I've had to close my account because we moved and no longer had the same phone number, my social media keeps getting disconnected, I don't always get all my alerts, it's hit or miss--it's just not a great system they have set up. Fortunately, I've never had my identity stolen, so I can't comment on their recovery process.

IdentityForce is easy to use, easy to navigate and is complete in its coverage. It allows you to enter as little or as much as you want of your personal areas to protect. Its alerts allow you to take the appropriate action in regards to your identity areas.

Debit card fraud not covered by IF plan. I had my Mastercard Debit Card ID used to create fraudulent transactions. My IF agent said this was not covered by IF subscription. I am not sure if IF is of any real value to me. It appears that the most common fraud is NOT covered and only the most uncommon may be. Very disappointed. Looking for an alternative now.

I have had this service. It works good for me and I feel it works. It has been great and I have told a lot of people about it and they signed up and seem to like the services and it is great for families. I like being able to see my credit report every 90 days I and working on fixing my credit and this helps me.

My wife and I have used IdentityForce for almost two years now. I believe they have done a great job in informing us when a potential threat arises. IdentityForce seems to be very proactive and thorough. It's hard to put a price on your personal security... and IdentityForce is definitely worth every penny we've invested.

I've been very happy with the service. Only annoying this is that when I get an email or alert, I wish they could give you a "preview" of what the issue is. I have to log into the app or web page to actually figure out what is going on. Harder to do that during a meeting etc.

We have been with IF for years when we had a child and decided to sign her up as well for credit monitoring. Two things stand out from that experience: the rude and arrogant customer support and how unclear it is what is and isn’t covered under the different plans.

I feel more secure knowing that IdentityForce has a million dollar backup in case of a security breach. So far, so good, I am glad that they emailed me with notice of sex offenders in our area. I do not know if their guarantee applies if an account that I did not list with them is breached.

Credit card fraudulent activity was detected by Capital One. The activity was caught by the credit card company. The third-party had tried to get a credit card issued with my account number on it. I had called Identity Force to get verification as to my coverage in this event.

I have had all kinds of trouble the Chase. Now on my fourth new credit card in 30 days, the latest credit card will not activated. ID Force has been right on top of giving me timely information. Excellent work and a trustworthy organization who is very responsive. Thanks.

This morning, in a public place, my wife lost her purse, which contained important identity and financial information. I tried several times to apply for a new Family protection plan on their website, but it would not work. I had to call their so-called "outstanding customer service" telephone number. They immediately put a debit on my bank card, which instantly appeared on my online banking site. The agent claimed that my bank declined the transaction, and that I would have to use a different card. I asked her to transfer me to someone else, and she claimed that no one else was available. I told her that I wanted to talk to her supervisor. I was eventually transferred to "Jonathan" who told me that the charge that they placed on my bank debit card would be "refunded" by my bank within 5 working days.

I switched from LifeLock to Identity Theft since they never alerted me one time in all the years I was with them. I had several lines of credit opened in my name and not once was I alerted. I switched after much research and went with Identity Theft. I'm happy to say they keep me informed in a timely manner of everything that's happening. I'd recommend them...

I'm always kept up-to-date on any possible issues that might affect me. I get monthly reports that summarize the alerts from the month. I know that I can relax and not have to worry about my credit cards or accounts thanks to ID.

I recently moved and so updated all my information (driver's license, utilities of course, and address too). I received a notice that my credit had changed. Cool. I tried to log in, was rejected. I attempted to change my password. Of course it had my old info. I called them. They gave me instructions to fax my new DL and utility bill. Which I did. Then they said that was not good because it was not the old address that matched their records. DUH. I just told them I moved and updated everything.

I had to call during signup. The site was telling me that I was already was registered. A site error gave that message for some unknown reason. It only went away after I closed the browser session and restarting from the beginning. When billing time came for the free trial, it told me that there was a payment error. It then automatically reloaded and indicated success. There was no problem with my card, since they successfully authorized the full annual charge *twice* for one trial period. Another false error. I called and was told that they were sorry, but the manager was on vacation. They would call me back in the morning with reassurances, but never did.

Signed-up on the IdentityForce website for a 30 day free trial with annual billing. My credit card was hit for the total for the year the very same day, not at the end of the trial. "Meredith's" explanation was that everything is okay because they don't get the money until the end of the 30 days. What? I was billed for the full year the same time the "30 day free trial" started. Cancellation was quick and easy...

Called to cancel membership and was told that I would need to dispute charge for the membership renewal through my credit card company. When I pressed the "customer service" representative a little harder, she then changed her tune and told me she could do a "one time courtesy reversal" of the charges. Money is a little tight right now and I considered picking up my membership with them at another time. Not after this strong arm tactic. Unethical company will never see another dime of my money.

I spent a long time searching for what I thought would be the best Idenity Protection for my needs. I decided to go with Identity Force. For the plan I chose the advertised amount was $189.50 or $18.95 per month. When I received my bank statement I was charged $199.50. STRIKE 1. It takes a long time to set up your account. Once completed I felt “more protected” than ever before. That was short lived when one of my credit cards was comprised and no alert was ever sent to me!!! STRIKE 2.

I was canceled with no warning or email. The second time after I found out to get this fixed "their fault" and going I called to check on the account after a few months and was told they can't find me and I was being debited for 6 months already. It took 2 days for them to find out why. And wouldn't refund any money when I went to cancel them.

My credit reporting agency notified me about a few things that weren't reported by IdentityForce, and then I discovered I had an email account in my name from years ago that I didn't open, with an address that I never lived at registered to an eBay account! Thanks to the IRS for that discovery of all people. The worst part is that when I called I was told that my particular package did not cover that sort of thing! So I paid for an identity theft protection service that didn't protect my identity except from a limited list of sources? Naturally unsatisfied with this I requested a refund for my last month's billing, which was taken out only the earlier that same day. I was denied the refund completely, and the agent told me that I should have reviewed the available plans more carefully. Blaming the customer for the failures of a service is never a good way win trust, IdentityForce. Do better.

I spent $359 to sign up for the UltraSecure+Credit Family Plan. Their marketing states this covers two adults and unlimited children 25 years and younger. When I went to add my children, I discovered they ONLY monitor the kid's social security numbers and DO NOT provide any of the other services under this plan (credit cards, bank accounts, driver's license, etc.). I'm so disappointed because I thought my entire family would receive the same coverage under the "Family Plan". I confirmed this with their customer service rep over the phone when I tried to add my kids to the plan.

I like the way IdentityForce makes me feel secure and safe with them helping me protect my identity. They provide excellent customer service and are the nicest individuals over the phone. It also has great time services for the toll-free number. They are very courteous and helpful when needed. I never get an attitude even if I ask 100 questions and they always answer back to my email. They are very professional and I trust them. IdentityForce provides me with peace of mind and the price is affordable, unlike the other identity theft companies. I wish they were well known like LifeLock because they are better. I love them. But maybe they can provide a live chat session when you have more personable questions.

I chose this company because it was recommended to me by a few people I know. I signed up for a free trial and I enjoyed having the service and the peace of mind since it's impossible to keep your personal information off of the internet these days. It is fairly priced for the service provided. I like that customer service is always there to answer any questions that I may have as well. Also, I like that I can feel confident that no one will use my identity for their own personal gain as long as I have this company on my side.

I have been pleased with the services they provide. They follow up with me on a regular basis. I like knowing my data is secure and safe. I don't worry about identity problems with their help. It puts my mind at ease. I have had troubles in the past and IdentityForce makes me feel better about everyday things. But it is a little pricey, the price outweighs the benefits that the service provides.

Keeping my information safe and secure is very important that's why I love to use this service. I love the fact that I can count on them to keep my credit cards and online security information protected. I also like the fact that no matter what happens they notify me and get the problem resolved quickly. They give you the best protection for a very cheap price. But they could make the app better to use and make all the features way easier to find. Some features on the app can be very difficult to find when you are looking for something or it takes to much time to find it. But overall the company is amazing, they worked with me very well.

This service has 24 hour services that monitor identity theft. I was amazed at the features and insurance offered. I tried it because they offered a free trial before you have to pay. It makes me feel like I am protected around the clock and will be notified by alerts if any weird activities occur. It give me the software to see how my information is being used and access to my credit score. Also, I like that it will monitor my Social security number, bank accounts, and passwords. It is great to have these features across all of my accounts. I like that it offers up to one million dollars insurance too.

I felt that my information was safe with IdentityForce. It was easy to manage & monitor my profile, and I never had any problems with services/questions. I had no doubts that my identity was secure & protected. But if I could change anything about the IdentityForce service & company based on my personal experiences, then I would want it to be less expensive (free would be in my opinion ideal). I do not regularly do anything which requires personal/unique identification or that which makes me uniquely identifiable, but when I do I know that IdentityForce protects me. I would recommend to anyone IdentityForce.

It was great. I got treated right by everyone. It was amazing and I would love to come back and enjoy myself over and over again. Praise all of them. :)

Average service, they were able to help me with any technical difficulties I had with the setup. If I had any questions they were answered, sometimes within a reasonable response time. Costs were average, nothing special, but not too steep. I would recommend this service to another. This is a service I feel that is more than needed. The monitoring service to me personally is the same as a credit report, you can control what's going on in your life, as far as credit score and your finances. The service is reliable, but also is a kind of a useless service, as nowadays, all credit cards and debit cards have fraud protection on them to prevent this type of issue.

Good customer service by this company. Cost was reasonable. Monitoring was responsive and extensive. I felt like this company was technical and reliable.

Customer service was always very quick, polite and professional. Even when I called highly upset because the Internal Revenue Service found an issue they didn't catch. But, that may have just been my luck. It's pretty bad. They were a very kind and hardworking group from what I remember. Other than the one problem I had, which ended up not being that big of a deal, it just delayed my refund a couple of months, I have no other complaints.