IdentityForce Reviews

The technician explained the product and the cost and renewal aspects. He stayed with me on the phone until I had completed everything. How satisfied I will be depends on my identity protection going forward which I hope I never hear has been compromised!!

I know I am slower than others in understanding. I have asked for help several times today due to my comprehension. The last time I got called back the person sounded very exasperated with me. I felt like crying because she made me feel like I was bothering her. I am nervous to call back and ask for help. Maybe you should have someone that is compassionate with people like me.

Hello, My accounts keep being disconnected. Why does this happen? So far it has happened 3 times. Once on my Amex, Visa, and Checking Account. Also, why do I have to write 40 words just to make this process work? Not happy with this more work for me.

Great job on the alerts. Appreciate the quick responses. Feel at peace knowing that someone is at there watching my accounts and keeping an eye on everything going on so I don't have to. Thank you. Keep up the good work.

I receive reports at the right frequency. I like that I'm not pushed to purchase additional services in order to receive the reports. It is easy to access the website, the pages load quickly, and the reports are easy to read.

Hi, I got the alert that my email had been discovered on the dark web. I followed your advice and changed my password to something unique and hard to crack. But now I keep getting the alerts. Confusing to me since the presence of my email address on the dark web will not change even if I kill that email address and create a new one. Not doing that unless I must since the havoc will take me weeks to clear up. So, how can I let you know that I have taken your advice and then you can stop sending me alerts?

I just see the value in the product. I believe I can get the same protection thru free services and from the banks and financial institutions I use. It is not worth $199 a year. I will show for another service for a better price that covers my entire family.

Kind, very considerate, helpful and professional. Identity Force has always been very informative and prompt in helping me with any questions I may have. I am very grateful for this service and I am very aware that this is a gift you provide. Thank you.

Email theft warning received at 4:45 AM! What’s the point of alerting people in the middle of the night that their email is being jeopardized-especially after you’ve already alerted me twice to the same subject? 4:45 AM texts! The same thing could be accomplished at any civilized hour-especially on the weekend. This supposedly urgent alert came to me on Sunday morning at 4:45 AM. Makes no sense. JJ The same thing could be accomplished at any civilized hour-especially on the weekend. This supposedly urgent alert came to me on Sunday morning at 4:45 AM. Makes no sense. JZ

Very easy to set up. User friendly. I like how it has an app for easy uses. I like the fact that it covers my phone and computer. I like the fact that my employer has given this to all the employees to keep us safe.

Compressive and all questions answered promptly. I was only misunderstood once and when I felt rushed, they gave me time to catch up. I felt a little pressured into some purchases, but was allowed time to make my own decision after being presented information and being allowed to read through it. Very patient staff!

I think you guys need to speed your responses to changes. I have a free credit Karma account that alerts me before your service everytime sometimes days prior, and it is a free service. I am considering canceling my account as it seems I can get similar protection from a free service.

Updating accounts, especially credit cards. I have several credit cards that have been assigned new account numbers. When I look at the credit cards that you monitor, I cannot tell what bank or institution this card is connected to. I don't know if the credit card numbers who have would be duplicates of the newly issued card numbers that I now carry.

I would recommend creating hierarchy of alerts by color or number. This way when I get an email to check I understand the priority of threat/type/urgency. This could be set by you or individual or both. It is easy to become dulled to these when all the same email.

The system is set up to be user friendly.

Credit score not reflecting paid down balances. Within the past month $10,000 has been paid off of my credit card accounts. Why does my account and my credit score reflect this, and why must I wait until 10/23/19 for an update? I would appreciate any help and insight into this situation. Thank you in advance for your help!

It is not secure to print out a copy of a form with my ssn and birthdate to send via the USPS to your company. I would not recommend a service that I could not utilize online. Regardless of whether or not there is a cost associated with it.

I am reviewing my charges, and would love to be able to flag some charges for my own information. Trash should not be the only choice. I would also like to see my "trashed" items, because I did not realize once in trash I can not see them again. By clicking the "x" I did not realize the viewed charge would go in the trash. I would like to see information for charge on top when I open to view my alert so I do not have to scroll down.

You said I wouldn’t be charged right just yet got the trial membership. Yet I was charged immediately. Why is this? Is this even possible considering your advertisement for the trial says I won’t be charged for 14-days? Is that even legal to do?

I am only a few days into my membership and already am having bad experiences. The transaction monitoring for my bank accounts will not set up at all, like the site isn't working properly. My credit was supposed to be monitored with "real time" alerts. I received an alert a full 24 hours later after I had my credit ran for a new phone. I expected to get something within an hour. A DAY LATER. I even got my notification from LifeLock before IdentityForce. When I called to ask about this, the woman said it was a support function and all of them were busy so they would have to call me back, or I could call back but she couldn't transfer me. I asked to cancel my membership and she said she couldn't do that either. I emailed to see if I could cancel my membership. I did receive an email back with instructions on how to do so online. Those directions were not correct either. I'm pissed off now.

I have not had a experience yet but I will update this message as soon I see how this work. It was easy to enroll. I am going to add my husband/significant other to see how it works. I really appreciated the possibility of having peace of mind. Thank you.

Using this website was easy enough. Entering the information they need to secure personal info needing to be monitored was step by step simple. I was able to get through this without any trouble. I wish all websites were this easy to use.

I was notified 8/19/19 of an IdentityForce notification. I subsequently logged on to determine that IdentityForce was making me aware that my personal email was found on the dark web in 2016! IdentityForce recommended I change my password. This notification is useless given the more than three (3) to notify me.

I received an Identify Theft Alert. When I logged into the site, I was unable to find information that would explain why I received the alert. I found my personal information, my creditors, and credit scores, but other than that nothing. I left the site not having a clue as to why I was alerted.

I bought Identity Force after my purse was stolen with not only my credit cards and license but also my young children's social security cards. I chose Identity Force because it was the only identity protection company that would also monitor my children's identities. I am very happy with the protection it offers. I get regular updates on my credit, use of my email and passwords on the web and dark web, and notification when convicted sex offenders move into my neighborhood. I also have the security of knowing my children's social security numbers are being monitored for fraud.

The service provided by IdentityForce is too expensive for what it is. Credit scores are now provided for free by several credit card providers, email hacking can be monitored for free by "Have I been Pwned", and information on child molesters in your neighborhood are generally available through your local Sheriff or Constable. I also found the customer service rude and arrogant. We continued coverage for our child, but now that a minor's credit can be frozen as well, we are going to quit IdentityForce (for details, see Ron Lieber's excellent articles in the NYT). Perhaps the biggest disappointment, however, is that our credit card was hacked twice (gas pump skimmers), and IdentityForce completely dropped the ball.

The reason for this impression is that immediately upon learning that there was an error in my information, it was promptly taken care of and I was notified. I appreciate this type of service and look forward to the service that is required. I trust that I can rest easy that my identity will be carefully monitored and if necessary, protected.

I got a notice of a credit report change. When I logged in to see it, it was presented in an extremely unclear manner which is typical for you. Your site is completely user unfriendly and desperately in need of a radical update. I then figured I'd look to my credit report and was told it was out of date. I clicked on update several times but it never updated and I kept getting an put of date message. Your site is close to worthless and I'm getting close to cancelling my membership.

Enrollment was simple and fast. The form was concise and to the point. It took me very little time for fill out the form. This site was recommended to me by the United States Department of State due to major problems with the United States Postal Service.

Congratulations, you did the truly impossible. Your customer service is even worse than mobile phone and moving companies. If I could give you zero stars, I would. You even have rules for writing in this stupid box. When I called customer service I was put on hold but when I called the sales line I got right through to someone. Typical.

Representing Chris made me feel a whole lot better knowing my identity will be well monitored. The membership fee is affordable and well worth your personal protection. They monitor your credit, licenses, and all your identifications. Thank you.

I get alerts in the middle of the night telling me that a sex offender moved into my neighborhood 2 years ago. I get an alert at 5:30 am which woke me up, about a credit card transaction that took place two weeks ago. I took out a HELOC and never got notified. When questioning a phone agent about this I am told "We only monitor one credit reporting agency and your bank apparently doesn't report to that one." Never saw that on your advertisement.

I would love to be able to set multiple addresses to receive the report for as I have 2 homes. Thank you for your assistance with this matter. I don't have any other suggestions. :) Have a nice day Identity Force.

Getting lots of alerts or account monitoring problem for accounts already established. Go to website and the alert won't open. This is starting to be too much effort on my end. And why is there a minimum number of words that must be written??? Wouldn't you prefer it be succinct?

You will provide me with a credit report on request, but I can not find where I may do a simple check to see what my Credit Rating is. If this is available, please let me know. Also if I am able to see my wife's Credit Rating.

The service was the best. The rep was friendly and helpful. He answered my questions and made sure I was able to get my two-factor authentication code sent properly so I could login. He also showed me how to update my email address. That was the best customer service I've experienced in a a very long time. Awesome!!! Keep up the great work.

Enrollment in Identify Force was easy to complete. The process only took 10 minutes and I appreciate the thoroughness of the coverage which includes financial accounts, passport, children, and health accounts. I feel very confident in this service and look forward to receiving the reports and information monitoring services.

Very disappointed to learn that I need to freeze my credit because your company does not notify me if someone opens a new account in my name unless a blanket credit report is requested. The reports you send are so high-level it does not make me feel that you are actually protecting me from identity theft.

When the government's Office of Personnel Management (OPM) provided me with my first identity monitoring service after they lost my incredibly sensitive information in the 2015 OPM hack, it was like being 16 and inheriting family's '87 Ford Festiva when you get home from the DMV - it's totally awesome because you have a mobile enclosure with four wheels! But then, when I signed up for IdentityForce (IDForce) a couple of years later, I traded up for a 2020 Cadillac XT6 - I never knew how much of a lemon the Festiva was!

It was ok. I just wish someone could fill in the blanks. Not a typer or a computer savvy person. And a real voice to talk to over the phone. I am up in years so this new stuff is sometimes over my head.

The credit ratings are way off. We don't have any debts other than monthly credit card charges, which we pay off every month. So, the credit scores are not current, and they don't reflect reality. Thus, they are of little use.

Thought there was fraudulent activity on a credit card. Called IdentityForce for help. They promised a call within 24 hours (already unacceptable). It's been a week. I haven't heard anything. WORSE: I can't cancel without forfeiting the annual fee I paid them to do nothing. That's an interesting business model.

Easy set up, found son's email compromised on dark web. Will see how customer service is as time goes on. Very easy to navigate. Researched different identity theft services and compared to Lifelock, Reviews were very good for Identity Force as far as comprehensive coverage.

I continue to get ransomware on my ** account that you don't detect. I get nothing from you on other issues or status. What good are you at the price you charge? Customer and NO discounts for renewing? No problem. My renewal is up in a bout a week and I will check around for better deals and coverage.

I read reviews from multiple sources to try to decide between IdentityForce and Lifelock. I have had previous experience with Lifelock and was happy with the overall service so there would have to be a compelling reason for me to try another service. The monitoring service is quite comparable so IdentityForce's price being $10 cheaper pushed to to try them. I haven't had any contact with customer service to know how that is, but overall the set-up process was simple and straight forward and they found my old email address on the dark web just as Lifelock had found. So far I am pleased with IdentityForce and hope to have a continued beneficial relationship with them.

Spend too much time with worthless information alerts. Very slow system. Does not recognize same pc month to month, need to get verification code that takes 3-4 hours to receive. I have no confidence in their product. This review process is an example of how they confuse substance with nonsense.

I received an alert that said Identity alert. I thought someone was trying to use my identity & you had identified it. No. That was not the case. It was an update of the most recent sexual predators? Why was that alerted as Identity alert?

IdentityForce allows us to stay on top of cyber security threats and gives us the assurance we will have someone to assist should the need arise. Wouldn't think of not having identity theft type protection any more than I'd drive without auto insurance. Identity Force has been very easy to interact with both via web, phone, and app in addition to being quite effective for the several years we've had them.

Too many alerts! I really don't care if a sex offender moves into my neighborhood. And today it showed 6 identity alerts but I don't see a single one that looks like a concern. Same with the financial alert. I'm about to stop my subscription.

This is a scam. Do not participate. I was charged $199.50 without approval. There is no benefit to this service and you will be charged automatically if you attempt to use it. I am very dissatisfied with IdentityForce.

Your website is impossible. I've been trying to register for over an hour. Still shows "processing". Some infinite do loop. I have no idea whether I'm registered or not. Please let me know if I'm properly registered. My user experience was less pleasant than getting a root canal.

I get way too many notifications. Mostly about sex offenders. I don't care to get these and make it harder to notice the alerts I do want to see. It should be simpler to change my preferences about what types of alerts I care about, like I can do for my financial institutions. It would also be nice if you had services like freezing my credit reports or actually setting up fraud alerts for me. The reminder is nice, but they make it so difficult, it would be great to simplify that process.

I got an alert stating the connection to one of my credit cards had been lost. I followed the directions to correct the problem. The problem was not corrected and I got a message to call the member services. I tried to call the customer service number and received a message that the called party is not available.

While I love your interface, it's still buggy. Sometimes alerts are displayed with no details, and I really need to know what I'm being alerted by. When thinking about this, I originally gave a 3 out of 5, but if I don't know what's happening it isn't really "good". Is it?

Sure, my email address is out in the dark web. But IdentityForce never detected the two hackers I had in November. Or noticed that I have a fraud alert on my credit reports. Not sure what purpose you have.

I received an email on 8/1 stating my credit score was updated. I logged in and found the credit score to be dated 6/1/19. Please advise why there is a discrepancy. This is not the first time it has happened.

The searching or tab to add financial accounts never responds. Click on bank of choice, nothing happens. Every time for a year answers from IdentityForce don't help. I find navigating easy except for slow unresponsive tabs/selections or attempted information to be added.

Hello Team,

I've been with IdentityForce for about 6 years now and my experience with IdentityForce has been wonderful. I am confident that their work is exceptional, and I know that my Identity has been kept safe as a result. IdentityForce is solid and reliable.

I am satisfied with UI portion of it but I wish there was a way to mass delete messages instead of 1 by 1, that is time consuming and annoying. Also there are icons on the dashboard that will have a message indicator, but they are not links. That would be more useful to make those links to take you where it is indicating you have a message.

Have always been satisfied with the service. If I need to call the representatives are always helpful and courteous. Keep up the good work. I would recommend them to anyone who asks me. I had a problem one time and called them, very very helpful, issue was resolved within a matter of minutes. Thanks for the great service.

IF has detected email password that was not picked up by other services I use. IF works in the background and does not inhibit my use of the internet in any way. I appreciate their service. I am confident and rely on the accuracy and promptness of their reporting.

There's a lot of info all in one place regarding your credit, accounts, email, sexual predators and some other various items of concern. However, my frustration lies with getting an email every month saying my credit report/scores have been updated but upon login, they haven't been updated in three months and have several more weeks before they will be updated again.

All in all, I am pleased with your services. I am concerned though in the length of time when I am notified of transaction that I have set alerts for. It can be 3 - 4 days before I receive notification.

I love the way IdentityForce is very up to date on what has taken place with the recent data breaches, they also assure you that you are covered. The app is also very easy to find what you are looking for. Happy to be a member. I also told my family and coworkers about IdentityForce.

I researched quite a bit before picking Identity Force; it has definitely lived up to its reputation and reviews. I get regular reports as well as alerts whenever something shows up. I would definitely recommend it as a reliable and effective platform for security.

I had the process explained and answered any questionS I had. Made sure I understood what protection I had and how to get assistance. Very professional and educated me on all the areas they look at for identification fraud. Multiple examples were shown and I was assured this is a safe and secure site

Without an app, I have to login via my browser. Notifications only come as emails but I have to login to see the notifications. The notifications need to be easier and faster to review. Everything about the service needs to be quicker and more mobile friendly.

I have been using this service since 2017 and find it very easy to use. I didn't initially understand some of the terminology and alerts but received answers to my questions promptly that were clear and thorough. I know the systems is working because I occasionally receive alerts that I have processed that are beyond the limits I initially set. Another massive breach of data of a major bank hit the news today, and I feel safer knowing that IdentityForce is watching out for me and my family. Thank you, IdentityForce, and keep up the good work!

I love knowing that a company like Identity Force is completely behind me, checking and monitoring my personal information. I know they have my back. The alerts and monitoring are very helpful and give me peace of mind, knowing that I will always be on top of anything going on.

The notifications are accurate and timely. On some I would like a little more information. I love that I can check my credit score. Everything that is monitored regarding my identity gives me peace of mind. The price is also affordable.

Overall not bad resignation. Did have Problem with text number input. I kept entering text number but red prompt keep coming up telling me please enter required field. I guess it finally worked out but confusing. Overall resignation not bad.

Since I started with IdentityForce, I sense that my identity is safer and you have kept me informed as you promised. I think that your product is worth the investment even if I do not have a complicated account. Let me know if there will be any discounts or updates I should know about. Sincerely, D

I find your website to be confusing. I rely on your emails to remind me that everything is ok. The website does not show 2019 info, I see 2015-2018. I'm sorry I can't figure it out. When you at the dashboard I would expect the icons to be clickable. They are not. I also would expect to see most recent information at the top.. Not 2018 information. Thank you.

I found that the process of registering and activating my IdentityForce account was quick and easy. The information provided for the different sections of the form was very helpful. We chose the Family Option and feel relieved that our accounts are being monitored on a 24 hour basis.

The set up for this free year of member ship was easy and user friendly. Thanks! My passport was lost in the mail, so this was provided to me as support from the passport agency. I hope that this will be able to stop any fraud if someone was able to get my personal information.

We had to use this for the breach at OMP. But a few weeks ago my information was used with another address. My credit and credit Karma, alert me that someone was trying to use my credit get a credit card in my name but it was reported and I took action. Your services sucks. Say the same thing when I have open up credit in my name. But your alert is always nothing reported. It’s a joke and I would never recommend anybody.

This service provides you with prompt updates to your account and if provides advice on what is best to do to try to mitigate credit harm. I really appreciate having this beneficial service and will recommend this service to others.

My experience with them so far has been fairly good. If anything has looked suspicious or if anything looks like it got stolen, they have notified me and helped fix the issue or issues. Keep up the good work and thank you again.

Good stuff but, when trying to update data I could not add a second phone number to my data. Also when entering data it is not clear if the first entry is the first to be used. I wanted to add another phone number and passport number but could not. I will try again later.

Very professional and pleasant. Friendly. I had a problem logging into my account. I needed a new password. I also needed my account unlocked. Got quick return call. Issue was solved within minutes and Austin stayed on the line until I was successful with getting back into my account.

Process went smoothly with a few minor glitches. Tech phone support was relatively quick to respond to the call and answering question. Very happy with the over-all tech support I have received as a Bask member. Would highly recommend Bask to others who might ask.

I stay updated about all my accounts! The only drawback is that my monitored accounts get disconnected occasionally and if I don’t log in to check, they’re not monitored! I truly enjoy being able to feel secure with an all inclusive app, but I do get frustrated with the disconnected accounts.

I was just typing a message about your site and got dumped off, losing everything that I had typed previously. Why? And goes to prove what I was explaining earlier before getting dumped. Why? Your site is very confusing to the laymen. Alerts, email monitoring, phone number monitoring, etc. I am educated, have a degree in electronics, worked for the F.A.A., but I don't know how scammers do their dirty work. Your site needs to explain more about these alerts and how the bad guy gets your info. Very confusing.

Very easy to sign up! I feel better knowing that I am protected. Would recommend this to friends. Very affordable. I have been scammed and I feel better knowing I have this protection now. I wish I had gotten this sooner.

I called it to ask about why we did not get a notification when some fraud transactions hit one of my cards. I was given several excuses about double authentication, and the bank caught it anyway. When I asked why am I paying for the service then, she got indignant, and said what I was asking about was minute compared to what you do. I just had several thousand stolen from my account! Zero concern or empathy. Makes me want to shop around for different coverage.

The representative that helped me was very courteous and took the time to help me completely. She never seemed bothered and was very pleasant and professional. Two thumbs up for IdentityForce! Would definitely recommend to all my contacts! Thank you!

We basically had a competitor's service that spends millions of dollars advertising and when you need them they always were trying to sell you a better plan for more money of course. Like the plan they sold you before was not good anymore you needed to pay more to be protected. I have not found that with Identity Force. We would recomend this to a friend.

Thank you for making Identity Force so user friendly. It helps tremendously!! Some credit bureaus are so difficult to use but IF is great. Customer Service is so helpful and courteous as well. The best is being able to call 24 hrs a day.

I get a lot of alerts. I'd rather have failed positives than not enough detection where I didn't hear about concerns. I like that they give a recommendation as to what to do to see if you are affected but I wonder if that’s all I need to do. I wish you would take care of it too for how much more you cost.

Identity Force alerts me right away for any activity on my credit report, emails and predators in my area. I love using their service. I was a victim of identity theft. This has been an marvelous tool to have. I recommend Identity Force to anyone.

No matter how many times I check the box to recognize my cell phone for 2 factor authentication next time, I still have to enter the code that comes to - guess where? - YES, my cell phone. You need to get this right or admit that your programmers don’t know how, then eliminate the check box!

The price is too high to continue your service. The credit card numbers have been deleted because they are no longer good numbers even if we should renew before the renewal date. In that case we will post the new credit card number.

Thank you for doing really a great job in a most severe time in our security in my near 70 years. I have been in the Russian cross-hairs for nearly 6 years I'm learning just this week. I signed up for Twitter the first time ever and in less than a week the Russian trolls leaked my information to the dark web. Before my husband passed in 3.27.2015 we were hacked and subsequently now under IRS pin # reporting after Russian's attempted to enter our Wells Fargo account in 2013-2014. I'm fighting fiercely for our Democracy and have discontinued my social media accounts, again. Thanks for fighting this fight with me. It's only going to get more difficult.

A pleasant experience that I would recommend for friends and family to consider using. To have the peace of mind knowing that my identity is being protected as well as my passport is greatly appreciated. Since my husband's passing I definitely need the peace of mind this brings as I have trust issues now with everything and everyone.

Perhaps I'm too old (80) to figure out what you are doing but first was not getting warning on transactions (over 400 wanted). Only fix was to stop you from editing my transactions and just leave it up to my bank. Yesterday you stopped company from accepting 2 credit cards with bogus messages. 3rd card which you did not know about went through. I'm taking the easy way out and cancelling my subscription.

I am grateful for the monitoring services provided by IdentityForce and its detailed processes for watching and monitoring all information on their customers. I would recommend this service to anyone who is wanting to protect their identity.

I really appreciate the service as I would never know these email hacks were happening until it is too late. It is reassuring that my secure data is being monitored on a daily basis. I'm just frustrated that there are so many malicious people out there that we have to watch.

For the past 2 years or so the only thing this co has ever sent is sex offender alerts. Never wanted them, complained more than once and so I usually ignore everything sent from ID Force. The only reason I paid attention today is that the message came in an email. For once it isn't about a sex offender but my email. Unfortunately the info provided is inadequate and meaningless.

ID Force did a tremendous job on monitoring my transactions. Great! You guys are people to talk of! Whenever I had a problem with one of my transactions, your business, was right there in minutes to rectify the situation. Well-done!

Outstanding product. As stated above, I was checking my credit, and to see if any new accounts was being open without my consent or knowledge. Both requests were available. Do you offer, VPN service. I'd Like to purchase. Of course, as soon as possible.

I just got to set this system up. It was an easy setup and hopefully help me in the long run. I have no experience with this but will learn and pay more attention to my my identity and information. Thanks.

Following a recent disappointing phone interaction with a male customer representative, a manager, Wendy, called to discuss my concerns. When I returned this call, Wendy was not available. So I spoke with Samantha who was extremely competent and pleasant. Samantha was very knowledgeable and clearly explained the situation related to my concerns. She also advised me to protect myself with a password change. Thank you - Wendy and Samantha have restored my faith in Identity Force????

Wells Fargo account number ending in ** was compromised on July 7 2019. Six accounts were open in my name at Bank of America. A total of $1,227.00 dollars was deducted from account number ** and disbursed in $245.00 increments into Bank of America accounts. Fortunately Wells Fargo was the first to pick up on this anomaly and suspended my checking, savings and business checking accounts. Yesterday I received six correspondence from Bank of America telling me accounts were potentially opened in my name fictitiously. Bank of America suspended the accounts. They will be mailing me a check for the compromised funds. I was disappointed IdentityForce did not pick up on this compromise.

They are on the ball. Sending me everything regarding my identity. I feel very secure with this company. They are very informative. I would definitely recommend this company to family and friends. Thank you for your hard work. I feel this was a good partnership that my company decided to make. I feel safe with this company having my personal information.

I found the process to be very easy and user friendly getting set up. I haven't gotten any notifications yet, but I plan to sign up for the app and will actively use this application. I am happy that my company provided this service.

It was very helpful. To protect my accounts on my computer and fixed all items on the computer. Also help to understand items. Was very easy to get things. Talk so I could understand and listen to me. Also called me when finished with work. Very helpful and understanding.

I didn't realize, when my husband died, he was considered the primary account holder so I was surprised when I was informed that my account was discontinued - especially since I was the one who set up the accounts for the two of us. It was disconcerting to reinvent the wheel, so to speak, but I got through it all except for one account, which I will tackle tomorrow. I feel comfortable that my accounts and my good name will remain intact as they have been the past several years.

I currently pay monthly for the family protection, but it concerns me that IdentityForce only gathers thorough information on myself, with nothing on my spouse other than his name and phone number/email. I wish that the account settings allowed you to input the information for your family members to be protected, as well. How is your company monitoring and protecting the family members, if you don't have their information?

Quick and efficient. Easy to use and relevant for my security. Looking forward to see how this will work for me in the near future. This is my first time using. This is setting up the account, so unfortunately I had to dig around 540 words to complete your process. Hope this works well.

As I am very unfamiliar with computers, it was a pleasure to talk to someone so knowledgeable and was able to explain how your security alert system could help us. She walked me through the process of logging on easier and gave me a little primer about what to do to help secure my privacy. I know I can rely on her to help us through any security breach problems.

I am tire of always having additional cost!!! I am a retied person without much money. I am hoping this will be the last expense I will have to paid. The tech Romeo did his job great. The salesperson was nice but I had to spend more money.

Very easy to maneuver through getting my information set up. This will give me peace of mind that my information is being protected and I can ask for help when needed to locate what I am trying to do. Getting older you get a little apprehensive about your personal information.

IS this a scam. I Can't sign in. I don't have a registration. I'm really becoming frustrated and I feel as though you're trying to avoid me. You took my money and moved on. I'm still waiting for the $109.96 for two other purchases of the same Item I was charged for on my credit card.

I was a "Lifelock" customer for several years. I felt the cost was starting to climb and felt a change was needed. I did a little homework and came to realize "Identity Force" was my new watchdog. Thank you I.F. Loren

Unreported bank alert - On June 29 I transferred $50,000 from one Alerus account to my main account. I then wrote a check to Audi of Wayzata for $50,000. I was never alerted to this - why? Please give me an exclamation for this. Thank you. Chris

I am new to this company. They have high ratings in the industry, and the signup was painless. There is a lot of detail that needs to be entered, but that is normal, and was not difficult to accomplish. So far all is well. However, the real test will come if there is attempts at identity theft or other personal catastrophe that will need their services. I hope to never find out how good they really are in these circumstances.

Twice in the last eight weeks my identity was stolen, credit cards were fraudulently used and posted to my account and IdentityForce failed to notify me. Very unhappy with service, would not recommend. I was hoping that IdentityForce would be helpful in protecting my identity but it has not. My advice is to look elsewhere.

Simply the best. Always current monitoring. I was constantly getting my identity stolen but ever since I have had Identity Force, 0 issues with anything. It is a superb service. Would recommend to all, and the price is fair for peace of mind.

Updated on 09/21/2019: Our experience with Identityforce have been good. Ever since we've got protection my husband and I do feel protected because we get emails from them. Let me know what's going on. When I had any questions or concerns I'm able to call them and get resolution I have been. Thank you.

My town is small - population about 3,500 - and by all counts (literally), for some reason there a lot of SO's here. Even more interesting is the proximity for many of them being close to one another. Worth keeping an eye on that particular neighborhood. It would be most helpful if IDF could include a photo. I know how to find the mug shots - time consuming to say the least.

This is the third identity theft protection company I have subscribed to over a ten year period. I find Identity Force an excellent provider of monitoring and security. I feel safe with them on my side. The only reason I did not give a 5-Star is because (for me) I find the website not very intuitive and the info required to set up initially is a real pain. Their service is great, but their website needs some work.

I look forward on using IdentityForce. I've read good reviews and the service sounds solid. I also might say that, having some kind of protection is better than not having notting at all. With that said, it's a matter of time before I start seeing some results. Last, living in a world where identity theft is lurking in websites, and other areas that we don't know about. Is when we need to be protected the most.

When it works it’s great. However, when you try to make changes to your account, in the financial area such as deleting obsolete credit cards or adding new ones, it is very difficult. The system that you have does not seem to keep the information. Today for example it’s saying that you cannot retrieve my financial information, and my balances are wrong. That’s all I have to say for now. Let me know what can be done to fix this. Thanks Grace.

It has been almost a full week that I have not been able to see all of my transactions. During the trial period everything was okay, but now I'm not seeing any transactions after mid-June for any of my accounts.

Enrolling was an easy process. This was recommended by the Wyoming Department of Health because of a breach. They didn't think any credit information was taken but they wanted to make sure that Wyoming citizens are protected. It will be nice to have your protection.

The set up form was easy. The help I received while setting up the account was helpful. I have talked to all of my kids and grandkids about this protection. I would talk to my great grandson but he is only 3 weeks old.

Account Management dashboard show wrong birth date, but when you view the edit window the date is correct. The edit window shows the16th as the day but dashboard shows the 15th as the day. Bug or a feature?

I will not recommend this. I have been charged and cannot open on any of my devices. 359.00 per year and cannot download or open. When I fallout all information the window closes. Then does not open again saying my password is not correct.

I needed sign up on July 4 but there was no telephone customer service. Please add support every day of the year. Also it wasn't clear if I was getting the 14 day trial or a regular subscription. Also, tried to add my telephone number for text alerts but the application wouldn't allow it so I'll have to do it later.

Andre was a great help when I misunderstood the relationship between between "Safecart" and "IdentityForce" and was instrumental in working with me to clear charge with Visa. I also received help in clearing confusion in the completion of the member profile from that department.

Credit scores don't update often enough!!! Why am I paying for this? Lifelock was more accurate and updated better. Probably go back to them!!! The only thing that I get from this is the sex offender listing that I can already get online for free!!!

I received a number of alerts related to Equifax changes that I initiated due to false reporting of open accounts. IdentityForce alerts though didn't define the change (open to closed) or any idea of the change. Only a change (of some unidentified form) occurred on these accounts at Equifax. Not overly helpful. Seeing the status change from Open to Closed would have been beneficial.

The information I receive is always accurate but typically one day after the activity being reported. If there is an something I would need to take action on every second counts. This is the case with most financial activity and when I applied for a new car lease.

Person assisting very helpful and courteous, took care of small problem right away. Did not have to wait very long to be assisted. This is the kind of service I have come to expect and was not disappointed. Thank you very much.

I have every confidence I will be informed in a timely fashion of any changes. This program is totally worth the membership cost. I very much appreciate the sex offender report for my town. I would recommend this to anyone who's asked me.

Excellent website, easy to use! Easy to add information and complete the necessary information. Good Experience and hopefully alerts me to any suspicious behavior regarding my private accounts and public information. I recommend this benefit and the cost is reasonable.

When I tried to update and correct my birthday, it shows the correct date, but doesn't change it. So it still shows the wrong birth date. Don't understand why I can't correct this information. And now you say I haven't written enough words and I'm getting frustrated. Thanks. Joanne

I switched from LifeLock to IdentityForce some time ago and have been nothing but frustrated and disappointed at the level of your technology and service. I have reached out several times and have gotten no satisfactory assistance. The data feeds break constantly. I am not informed that data is not being aggregated and therefore I am unprotected. Your site crashes every time I try to click the "See accounts Added" link. I will be cancelling my subscription and advise all of my colleagues and clients not to use IdentityForce. Tamara

I had issues after the first month, during which it stopped monitoring my info. It was only after I called that I was told I needed to check/reset it. That was unacceptable to me as I paid for a service that they would be checking on, not me. It seems to be okay now that I reset it.

It awesome good with self activities, kindly looking forward to there add more pressure on my information secure and monitor day by day so I can really go far. Social media make good advert. So far so good, more day by day on monitor. My information count also dissolve fraud activity as much, looking froward get results.

Had some problems with getting my payment to go through, but I was talking to someone in Customer Service from a fraud services review company, instead of directly to someone at IdentityForce. Once I reached Jennifer, at IdentityForce, things went very smoothly. She was friendly, patient, informative, and very helpful!

Fast and easy. Thank you. My wife did a lot of research on the differences and decided that this was the best protection and at an affordable price. Thank you, it was very easy and simple to install and use.

Your website said the 1st month was free trial and you charged my account immediately. I’m thinking of cancelling if this is how you operate. I also find your website hard to use. Even here why do I need to write so much.

I had a few issues with setting up credit tracking, but the two times I called the person who picked up the phone has been helpful and courteous. The site is smooth to interact with and lays out information in a very clean manner.

Information is wrong on the dashboard and can't be corrected by me. You can cancel my account. You refund my credit card now. This is not the service that I was expecting from your company. I should pay a little more and go with LifeLock.

I was looking for a secure way to monitor my bank accounts and credit cards without the hassle of accounts falling off and me having to go in on a daily basis to reenter them. IdentityForce has been great at keeping me in the loop on what is going on with my accounts.

I like the bank transaction monitoring. The options are more flexible and usable than my bank provides. However, I have to reset my preferences whenever there is an account change at my bank. :( The mobile app is convenient, but can't do everything I'd like it to - like reset account monitoring preferences.

The account services rep was very helpful and made my switch to this product an easy choice. I've just begun my enrollment but have great expectations. I'll be happy not to have to give my SSN and other personal info just to get service. Thank you!