IdentityForce Reviews

Haven't had to use IdentityForce other than for receiving alerts. Called once and service was OK. Hopefully if there is a problem with identity or credit issues IdentityForce will be able to sort it out and stop any illegal activity quickly.

Very good protections for all consumers. I've had this service for 3 yrs and found it to be very informative on all credit and PII concerns. I will continue as a client and even have it monitoring my deceased husbands PII in case of identity theft.

I get alerted several ways when there is either suspicious activity or an amount above my own pre-set limits on credit cards or checks. It's very convenient and helpful. I also had need recently to provide my credit score which is constantly updated and I pulled the information from my dashboard. All very helpful.

They are always well aware of everything going on whether I know about it or not. The alerts keep me in the know. They also are quick to contact me if a possible major breach occurs. This is my first experience with identity protection and so far they have held up their end of the deal.

I have had your Protection for over a Year... However, I have had internet problems at Home and have to use Library Computer for My Internet and Email. I recently received an E-mail Message from my home phone/Internet Carrier "Windstream.net" that ended up as a VIRUS!!! and ERASED ALL OF MY MESSAGES!!!! I THOUGHT "THAT" WAS SOMETHING THAT IDENTITYFORCE WOULD PREVENT!!! PLEASE EXPLAIN!!!!

I've had other accounts of this type and so far I am satisfied with this company. Fortunately, things are under control. I think they make an effort to stay in touch with clients and update them regularly, but perhaps a bit more regular information is in order.

The service seems good although I will not really know until they find something. That would be the proof that it really works. Odd isn't it that the only way to know for sure is if they actually catch a problem. I'd rather there were no problems.

I have the Experian NotifyID. I unfroze my credit to get a loan. Got a lot of notifications from NotifyID. From IdentityForce, nothing. I used to get notifications about my credit card usage from IdentityForce.. I now signed up with the bank and get them. I get nothing from IdentiyForce about anything except the same old sex offenders every month.

When I bought a car, Identity Force received the inquiry and notified me within 5 minutes. I feel safe knowing that they will contact me as inquiries are happening so I could get a headstart at shutting down any fraudulent activity.

Have been a customer for a long time. Never had any problems. Always helpful, courteous and quick to respond to questions or issues. Have referred your service in the past (to my daughter) and will do so again when asked by anyone.

Since scammers infiltrated my computer in January 2018 and I began thereafter to utilize ID Force, the same scammers have made phone contact with me and at this present time have pirated both my land line phone and my cell phone so that I am unable to make call outs. In addition, I have had my Chase credit card pirated twice in the past month and a half by a different thief, who flew below the radar using an amount on their charges below my alert number, but totaling nearly $1500. I'm not sure that where the rubber meets the road ID Force is affording me much protection. Mostly I get notifications related to my financial activities. I think tighter security measures are needful in this present time of electronic pirating where now even phone numbers need to be monitored for pirating.

Almost every change to my personal information is immediately brought to my attention in real time by IdentityForce. I appreciate this, and to my experience, IdentityForce seems to be improving in this regard. I was a long-time customer of LifeLock, but due to their lack of support to Freedom and the National Rifle Association, I left them for IdentityForce. If I ever learn of IdentityForce not supporting Freedom, I'll take my business elsewhere.

Alert messages are not clear. I want to be able to speak to a 'person' at any time I need to. With LifeLock it was absolutely impossible to get a humam being on the phone. I want security in getting someone on the phone as quickly as possible when an issue arises. So far I've only called twice & actually got a person on the phone fairly quickly. This is good. Thank you.

I haven't taken full advantage of this service. My husband signed me up and I am not sure what is suppose to happen. I need to get a pamphlet or some information to know what I need to do and what you can do for me.

Hi. I like your service except for 1 thing. I wanted a credit score monthly update on all 3 credit agencies. The reason for that if it goes down but, I know I have 30 days to correct it. That fico company has that feature but the cost is high. So I monitor credit karma for any big fluctuations. Thanks.

Happy with the information provided so far, Not too confusing. May have more to say in 30 days after the 30 day free trial. Pricing seems fair in comparison. Reviews are favorable on product. May recommend to a friend in 30 days or less. 40 words is too long. For a new member with no experience as a new member. Thank you!

When I signed up, I was expecting something different I think. My credit report hasn't been updated since July of last year. That doesn't help me keep track of my credit. The "report" is difficult to understand. Where it says number of delinquent accounts under one of the credit reporting agencies, I don't know to which account it is referring. Therefore I can't resolve that promptly. Under my student loans all I see is a bunch of red arrows. Those loans are currently in deferment because I am in school. And have been since May of 2018. I'm thinking a major overhaul of how these reports are presented is needed. And for whatever reason, it is really ridiculous that I have no updated information since July 2018. It is currently April of 2019.

Just got off the phone with your rep. Mentioned the experience I had signing up for the service. After recently purchasing the service I was entering the required info when I noticed that a visa card didn't show up as an active account of mine, while trying to enter the visa info the computer was taken over by an outside source. It had to be a program as no human can open and close things like firewall protection as fast. Your product may be fine but I'll never know as I don't feel safe using it. So it has been cancelled. Thanks Patrick **

So far the experience is good. This is my first time that I am signed up in this protection site. There was a personal breach that occurred by my employer and they chose this company to monitor my personal information. I am looking forward in experiencing great protection service.

I'm not sure I will continue with this service as the information is really not up to date and provides little significantly relevant information to me. The last significant update is back from January of this year. Perhaps I don't have the application set up correctly but I doubt that. Perhaps someone can review my account and provide input to me regarding your program? Sincerely David **

They are on top of all my transactions. Set my perimeters and notify when accounts have been breached... I feel the coverage gives me a peace of mind. Check whenever they e-mail me. For $20 a month well worth it.

The names listed and addresses shown are all of me at different addresses over the past 33 years. The names listed are either identical or use of a nickname. I am not concerned about any type of fraud. No need for concern.

Your alerts are not very descriptive. I log in and go to the alert you have notified me about and I'm left guessing as to what just happened. It would be more beneficial for your alert to say "new loan opened" or "loan activity closed" or "due to inactivity", "excessive charge/use".

I called um about issue on alert and got 3 different answers. Customer service was not helpful at all. l asked customer service on how to get my issue resolved and kept getting a runaround. Different numbers to call. This can be a scam too. I cant even turn this in.

Ya'll provide a lot of reports that we don't need or use, that we're having to pay for. I wish you had a menu of services/reports we could choose, and pay for, and eliminate reports such sex offenders, etc. Also, it would be nice if you had a discounted plan for retirees.

Why provide credit alerts when you give no reason for the alert. I just received an alert for one of my accounts. Gives all the information for the account, but no reason why your sending the alert. This is useless, why are you wasting my time?

I've had an IdentityForce subscription for a few years but am not satisfied with the alerts that I receive. They contain virtually no detail, are essentially meaningless, and being required to sign-on to IdentityForce each time to view the underlying detail is burdensome. So, as you would expect, these alerts are ignored and am guessing that most others using your service ignore them as well. Would strongly suggest that you include the same reporting detail you include in the online version. Since it contains no identification information, the risk exposure for doing this would be minimal. Moreover, this capability would add tremendous utility to your service since the alerts would be viewed and actions taken if something suspicious occurred (vs. just ignored as they are today). Regards, Peter **. Troy, MI. Mobile **.

It would be nice to receive regular communication that no issues have been found regarding stealing my identity. I get the newsletter emails, which are helpful, but not a status report of the safety of my identity. This is the key issue I'm concerned about.

I have been with Identity Force for more than 3 years and I am very happy with the service I have been provided. I even signed my 2 nieces up when they graduated college. While one cannot ever feel safe in our current world, Identity Force gives me some measure of peace-of-mind for which I am ever grateful.

The information is generic in nature thus providing little useful information that would apply to my report. The reports I have seem don't point out problems or propose solutions. Pretty much a waste of time. I would like to use these reports to improve my situation however these reports offer no insight or assistance. This report include fifty-two words. I am sorry if you do not appreciate what I have disclosed.

The representative that I spoke with was very nice and helpful, and provided a lot of useful information! He helped me choose a plan, and I feel very confident that Identity Force was the best choice for my family! I have confidence in the company.

It's great but I wish will have updated it info faster not three days later after applied to a credit card or a payment was made.... What's the point to have IdentityForce if someone else applied for a credit line in my name and you guys posted it three days later.. Very disappointing, I will not use IdentityForce again after expiration..

I have been well-informed and kept up to date on issues regarding my identity security. I have not been with the company that long but feel they have served my needs sufficiently and would refer them to others. I hope this will be a continued success as in the past.

Excellent job of protecting my credit. THANKS. I would highly recommend using your service to everyone of which you take great pride for doing a great job protecting me and my credit of which I feel safe and secure. Thank you. **

Because I'm a gullible old widow, I feel a lot more secure knowing you have my back. Thanks for that. Every time I've called, I've talked to nice people who assure me that all is well and they've put my mind at ease. My stress level is much lower since I've signed on with you.

So far I am very pleased with the services offered. I feel comfortable that I am being protected as much as possible from Identity Theft. Today's world is not a safe place and I am glad to get updates from you that let me know I am being monitored and will be informed immediately if something is wrong.

This service is tops. I always know what is happening with my private information and credit. I can adjust the level of protection and when to receive alerts. I especially like the credit score tracker so I can see how I am doing with my revolving credit throughout the year.

The app and website are easy to navigate, but some of the notifications could be formatted or worded in a way that’s make them more easily and quickly understood. For example, instead of “sex offender monitoring alert”, use “reg. sex offender in area” or something to that effect. That way I don’t have to login, authenticate and read through the message to understand its purpose unless I really want to.

I love not having to worry about our identity being stolen! It’s becoming much more common in today’s world. We haven’t had it happen to us yet, but I trust that IdentityForce will be there to help us if it does!

Identity Force has been excellent in protecting my Identity. They send alerts when they deem necessary and advise you what to do to keep your Identity Safe. They monitor your personal information and back up their commitment to keep you safe with a million dollar insurance feature and paperwork will handled by professionals for you in the event of a stolen ID. Their features are the best of any competitor for a lower price. If people would take time to compare Identify Force with all the others they would easily choose Identity Force.

Your folks are ready to help, no matter what the question may be. Thanks for taking care of us. We're new at this but we're learning and you folks do a great job. Hope to be with you a long time. Thanks.

I attempted to enter my password and was kept receiving a message that it was not correct. I had to go through that process approx 6 times. When I would go back it kept telling me that it was an incorrect password I entered and I would go through the process again. It was very discouraging and not a simple process.

This outfit is consistent. I’ve had accounts with other security firms and they called me for everything the first year. Then I Never heard from them! Even when my account was hacked. These folks don’t call me every time I write a check, but they consistently tell me what is going on by email.

I was not familiar with Identity Force before calling them for an explanation of their services. I found the representative to be very informative and even excited to tell me about the company. I love the fact that you have a family plan. Subscribing to Identity Force was simple, fast and I am happy with all the benefits so far. Thank you.

I'm fine, I guess.... I've had no interaction since the first flurry after I signed up. Perhaps a quarterly update or review would be nice to let me know you are watching my identity! I am taking the attitude that no report is a good report.

Identity Force was able to clean-up our problem in short order without us losing our valuable holdings. Thank you - BUT I will not go into detail at this time. You solved our problem and that is enough said. I don't know what you did and I don't really care, but thanks again. Carl

Very hard to check up on status and many, many, many false alarms and spamish emails multiple times a week. Needs to be simplified. Also, won't take a quick update, wants to waste my time to do a "survey" when they are trolling for a review. DO NOT USE THIS COMPANY.

I love the monthly summary report that allows for me at a glance to see if any potentially dangerous issues exist that may need to be further identified and investigated. I also appreciate the newsletters and notes that make me feel my financial security is as important to you as it is to me.

Very satisfied with being able to navigate the site and monitor any action involving my status. By monitoring my info I am able to rest assured that every action is being taken to provide alerts regarding my case and give me information I need to make an informed decision concerning appropriate action required to resolve all issues.

I receive a monthly sex offender report from Identity Force every month. I have not received any other alerts from Identity Force for about a year. I hope you are still monitoring me and continue to do so. I hope the old saying NO NEWS IS GOOD NEWS is what it is all about?

The sign up and set up both were easy to follow, precise, and not too time consuming. Alerts began immediately with older possible breach of specific retailers. They are easy to read, delete. Have not been able to yet figure out how to empty the alert trash.

I get a report of activity on my account, but it's usually not until 2 or 3 days later. I was hoping for something that could warn me WHILE an activity is attempted on one of my accounts. I think getting a notice of activity days later is largely useless, as the damage to the account is done.

I am very reassured to have IdentityForce provide identity protection for me. I was able to sign up on-line, and they followed up with an phone call as well. Being able to access my account on-line, while also contacting someone if necessary, is very re-assuring, as is the dual authentication used on their website. I hope everyone at IdentityForce has a great day.

Always accurate! I am very please with the service. The demonstration of the service in monitoring my accounts is comforting knowing that they are protected. I am satisfied when I get alerts regarding my spending activities, social media alerts and even if someone has attempted to utilize my identification.

I am generally happy with IdentityForce (IF), but there are two issues I’ve had: (1) when there was a problem on a credit report, IF asked me to pull my own credit and fix it. It is not practical that I can do that, especially not knowing what the problem was, so I would like IF to be more hands-on and specific with identifying and fixing problems, and (2) I would like the ability to select which type of notifications I get. The constant sexual offender notices are annoying and I really don’t care about them.

I have enjoyed IdentityForce and would definitely recommend it to a friend. I feel confident have my information protected by IF. I have had some issues on the website where if I would want to change or delete some information, it would be not allow me to. Or it wouldn't save my changes. Please check out your programming with that. Thank you.

Overall, IdentityForce has kept my peace of mind about my personal security, bank information, and identity. I think more resources could be provided to help prevent these issues in the first place (the newsletter is getting much better with these already!). Thanks for all you do!

I'm mostly satisfied with the product, however, I get better alerts from credit karma so I'm thinking about cancelling. Credit karma has alerted me to fraud before I.F. did. It doesn't do the sex offender monitoring, but it does give credit scores, all for free.

Entered data to be monitored and notifications were coming and then stopped. Told I had to install Chrome so did and reentered data and notifications came for a few days and then stopped. Reentered data again and nothing happened. Tried once more and gave up and cancelled service which runs until fall and I will not have any protection for that time.

I had someone use my credit card and make a $50 purchase. It was picked up by my bank but not IdentityForce. It was made out of state. You pick up purchases over a certain threshold but you should look at the state or out of state purchases on credit cards. Thanks.

Since we started paying you, my credit card number was stolen and used and I was notified by Chase not you. We have never been able to list all of Paul's stuff with you and your cs woman didn't care. Not even sure you are actually working on our behalf at all. All we know is you have all our private info.

I am going on 2 years and I felt very good and comfortable with ID protection watching out for me 24/7. They are professional and very easy to work with. I would highly recommend this service for anyone that uses online for banking, shopping, email or any credit card transactions.

I appreciate that you are monitoring sex offenders. However, I am really getting tired of getting notifications from you. If you could monitor and then let the subscribers log in without notification from you, that would be the ideal situation.

IdentityForce has been monitoring my credit, email address, our neighborhood safety, and many other things for a couple of years. I like it because they stay on top of everything and keep me posted about anything fishy. I know they're on the ball because I applied for a new credit card and that same day, received an alert that someone was checking my credit with the 3 credit agencies. Some of the alerts have been things I didn't really need, BUT better to have too many than for something to be missed. Identity Force also sends sex offender alerts and we are able to check our own neighborhood for those criminals.

It’s been great so far. The information has been accurate and very eye opening. The sex offender alert's very useful. Thankfully we haven’t had any problems yet and I hope we don’t but I feel like IdentityForce was a great choice.

Very easy to sign up for a Family Plan. The customer representative was very friendly and knowledgeable of the plan. The representative explained the details of what each member in my family was going to be covered for and went through payment options.

I receive email notification that I have new alerts, I go to my dashboard and it shows "2" on my Financial badge and "6" on my Credit badge.... Can you please make the badges "clickable" from the dashboard so I can easily go to see what the new alerts are for? The new alerts are not easily found for the various categories. Thanks. - Linda

Thank you very much for the outstanding service. I feel safer having this protection on all of my financials. I would recommend this service to all of my friends/family. I'm sure they will appreciate hearing about your company. Thanks again. Kris

I love the constant updates so I can see what my credit looks like in real time, as well as the awareness of what is going on with my personal information. If I ever need a more in-depth explanation about something, you guys are a phone call and usually a PROMPT phone call away.

I was on hold for 23:11 seconds waiting for general support and questions about signing up for your services. That is really not good. You also didn’t estimate time until an agent could be of service. Also not good. I signed up based on reviews and related information but still have questions. Call me at **. Thank you. Bob **.

I got a membership after my home was burglarized and much of my personal information was compromised including theft of a computer. I don't know if this is a case of "no news is good news" - but I expected more "updates" with this service to affirm that my identity is "safe" so to speak. There has been very little if any communication regarding my account. Only initially did I find that one of my email addresses was found on the "dark web" but never an explanation of what exactly that meant nor a follow up regarding that or any other issues. Otherwise it's okay (assuming my identity/accounts, etc are not actually compromised and that I would have been informed by now if they were). Thank you.

Security service protection is great thus far. Receive frequent reports from IdentityForce, and report on my credit score. This makes me felt more secure and I love it. Also provide a listing of all my creditors and my standing.

My report was only available one day when I pulled it up on your website. I was under the assumption that by using your premier option I would be able to view my report. I didn't know it would be removed after viewing it and I didn't know I couldn't get it again only every three months unless I purchased it again, WHY?? ALSO have seen limited to NO scanning activity reported to my account.

Peace of my mind about it. You check on it when it can improve your credit score. They can alert you about vary of topic. Many more. It is wonderful. Either computer or smartphone are useful to check your everything by sent your email if it happens.

After my CPA informed me that somebody else took my tax returns from the IRS, I panicked, feeling violated and vulnerable knowing that someone has enough personal info of me that they can take my $$, and probably anything else. After a month of studying the different companies, IdentityForce was hands down the most comprehensive and cheaper than most. After signing on I had many questions on the site operations and more, every time I called I was met by friendly, professional and informative people. It's been 8 months now, every transition of my digital self is alerted to me, and I feel very at ease. I will be remaining here for a very long time, unless the world changes.

When a customer calls telling you he gave you information you do not pass him to customer service reps that snap back "YOU NEVER GAVE US THAT INFORMATION" like I'm telling a lie. This and being passed around is why when my paid time expires I will be moving on.

I got quicker alerts from credit-wise that is part of Capital One account than from this site and credit wise is free. Always sending me identity alerts when it's a sex offender alert and the sex offender will be living across town somewhere that I don't even care about.

All the notices I receive are short, complete and helpful. They let me know if there are anything that I should be paying more attention to. Also, I am aware of any changes in my credit status. As a senior citizen, this is very important to me.

IdentifyForce has provided an update each month on the status of my personal information. This is good. It also provides updates on registered sex offenders. I guess this is good too. These are all good services. However, there is no way for me to know -- and assess -- the efficacy of IdentityForce until someone tries or successfully hacks my personal info. That is why I could only give stars -- I need some evidence that they are protecting me. Nevertheless, the service appears useful and I will continue to use IdentityForce to protect and inform me of violations of my personal space.

This site is not user friendly and when I go where the written material tells me to go what is supposed to be there isn’t there. If you’re hacked, have identity fraud or are easily confused go to another service.

Very good imformation and help. The people on the phone are very helpful. I would recommend this to any friend. I am sure I will be more secure in ordering online as I have had problems in the past. Thank you.

My debit card info was skimmed when I used a non-bank ATM. After that mess, I signed up to IdentityForce. They keep track of purchases on my debit card and credit cards and ask if these are legit. This makes me feel much more secure when I purchase at both brick and mortar stores and online.

When I couldn’t figure out how my bank cards were getting hacked time and time again, IdentityForce saved me! Not only did I find out someone was running unauthorized credit checks every month, but customer service helped me put a stop to it.

Easy to use and friendly interface. Protection is good so far. Better than LifeLock for sure. Better pricing too. Your product gives me a good sense of security. Too many bandits out there! So, keep it up. Appreciate the help and I have recommended this to some friends also. And I signed up my dad too.

The first thing I was charged extra because my account was handled overseas. Some about a exchange rate. Would not refund extra charge. Also also had a credit card fraud that that visa caught, but Identity Force did not. I do not plan to renew.

I appreciate the notifications even though none so far have been actual attacks on my accounts. Knowledge of sex offenders in my area is not of real concern to me but it could become so. You seem to alert me on all changes that affect my records. So far, I have initiated them all. Verification of your monitoring them is what I receive and want.

The alerts are too slow and not in real time. I get alerts days after a transaction occurs and these are my usual payments nothing out of the ordinary. This is a waste of my time and $. We had our ID stolen and all was resolved without the use of this service. ID theft occurs so much as long as you submit a police report and all adds up the charges have been wiped away.

Works exactly as expected. Appreciate the notifications of possible security issues and other irregularities. Thankfully have not had to avail myself of any recovery services (yet), but I do use it frequently to check in on whether my identity is still protected from unauthorized activity.

The account alerts I’ve set for alerting me when money moves from any of my accounts don’t work. They did for about a month and then stopped. I spoke with a really nice woman about it at length once but they’ve never really worked. This service should not bother offering this as an option as it simply does not work. The website (and the app, I guess) could use a refresh for 2019; they both feel like they were designed at least ten years ago.

My experience has been good so far. Since signing up, I have had no incidents with my credit or debit card. My only critique would be with trying to link with the new digital service at my bank. That's all that I need to say.

I like the fact that they monitor my cards as well as pass ports and check to see if I need to contact the credit bureau to make any corrections. It gives us peace of mind that identity force is constantly keeping an eye out for any suspicious activity.

It would be helpful to update credit reports more often. My accounts have been paid off and now only carry small balances. In fact one is paid off and closed by me as I did not need a mattresfirm account, as I would not use it. Thank You. Keep up the Good Work.

On Dec. 13 2018 I received a email from Wendy ** requesting my drivers license and billing with my address on it for identity authentication. I sent those to her in January and haven't had any response back. I am not happy with IdentityForce and will probably switch to another company in the near future. Also your website is not user friendly.

Hi Billy,

Easy to use and understand. I did not have any issues logging in. It appears as if the credit monitoring service was able to detect all of my past credit inquiries. You will be happy to use this service to keep an eye on your credit inquiries.

I can't say much either way about IdentityForce. I get notices telling me my name has been found on email lists, but when I go to the referenced "list", I can't do anything about my name being there nor find the source for the list. Other than that, I don't really hear from IdentityForce so can't tell if it is doing any good on my behalf or not for the $17.95 per month I pay.

We recently had 1 of our credit cards compromised and within 1 day were able to contact the bank to let them know that there was fraudulent activity and purchases. They were able to stop the transaction and another transaction before it went thru. (It was a pending charge.) Glad we choose IdentityForce!!

I do receive notifications of usage of my credit card or debit card but they are usually two days late. It would help if they were more current. Also, I assume that anytime my Social Security number is used for anything that I would be notified immediately.

I.F. is on top of activity pertaining to my credit and my credit score. I feel confident that they will alert me to potential fraudulent activity which will enable me to minimize any impact from it! Cybercrime is a concern of mine and I.F. helps to mitigate it.

I constantly worry about my personal information being vulnerable and disseminated on the dark web. I can’t chase it down by myself. I feel certain that Identity Force has my back. If you spot something and tell me - you tell me what to do about it. I have recommended you to friends.

First I would like to suggest when there is a joint membership and each individual is charged but you do not have all the information like the Social Security number you should have a charge discounted because you are not covering all the options. Secondly when my credit card account had been changed by the issuer IdentityForce selected a different avenue without my permission.

Multiple people on family account. I wish you'd allow a family account with a single email address. I monitor issues for my family of four, cover the costs and have to use 4 different email accounts to do so. Make it easier, okay?

The only time I hear from you is sex offenders. I don't trust you for all my banking, so I only have one account. You used to notify when I used my credit card but that stopped.. I recently had 3 credit checks (unfroze my account for a day) and might have gotten one notice from you. Trusted ID that I get for free notified me all 3 times.

Every time I put an application with a credit card, I get an alert. That's reassuring. This is a very good protection. I am telling people how good this site is. I don't have to worry about not having protection anymore.

A very easy and straight-forward site to use. I logged on to see my credit scores and found them without any difficulty. Also, I forgot my password and changing it was quite easy to do as well. I have a lot of confidence in working with IdentifyForce.

I've been using them for 4 years and will probably not renew after my current subscription expires. I no longer feel save with them. Back a couple of years ago they would send me a notification if my information shows up on the web with a link to ask the website to delist it. More than once over the last year I found my full address history by doing simple Google search and yet I never received a notification from Identity Search. I contacted them and got a rather arrogant response to the effect of "we are only monitoring serious issues, not simple Google searches".

I have been with IdentityForce for about 3 years and they have kept me informed rather well but about a year ago I applied for a new credit card. One month later IdentityForce notified me that someone had opened a new account under my name. Well that was me and I was surprised that it took IdentityForce one month to inform me about the new acct. If that had been a crook I would have been compromised for a month before learning of the situation.

I would like the capability of deciding when I receive a notification. I think the threshold amount is too low and it is annoying to get notifications when I make a payment. They should not occur. Thanks.

In today's world so much can happen with the touch of a key. I will always worry about this, but feel confident in knowing that this is being monitored by the right people. Every area being monitored gives me important information about my finances to personal safety. There would be no way I personally could do this in a timely manner.

I feel safe knowing that you are watching my information and keeping it safe. As I age creeps keep coming out of the wood work and keep trying to get me to slip up and give them a away to get the information. They want to wreck my life.

Several inquiries and account closings have happened since Starting the Trial. I have received not a single alert. Kredit Karma and IDNotify have both triggered alerts for these activities. Not sure if this is normal or if I have not set up something correctly. Please advise while I test out your system. At this point am not sold on your product. Will change my experience rating if this is resolved. Thank you.

Paid for Life Lock for several years and I never knew they existed. NEVER heard from them! Identity Force notifies me of ANYTHING that hits my credit reporting agencies, advises as to how to handle a derogatory hit, does great social media monitoring, and notifies me of sex offenders moving into my area. Has an AWESOME app. FABULOUS customer service reps! Just SO glad I switched!!

I am no longer worried about the ‘dark web’ having my Social Security number stolen, safety issues.... IdentityForce notifies us every time our credit is checked.... and by whom. Wonderful service. Also is very important for children whose identities and Social Security numbers can be taken and As they do not have credit cards it is easily goes undetected.

I have been very happy with Identity Force. The website is user friendly and I can always find what I am looking for. The credit reporting feature is especially helpful and gives me peace of mind that I can check in on my records frequently.

Monitoring is good and we receive reports on the results. Easy to use the system and we receive emails frequently. We feel Identity Force is doing a good job and doing everything they say that they will do. We would recommend this company to a friend.

I found the service person I spoke to be very courteous and responsive to my inquiries. The information provided gave me a good understanding of the service Identity force provided and issues to be aware of. I appreciate the openness of the information.

Close and constant supervision of my identity and credit score, prompt notifications and a very highly rated organization. Proper protection of access to my account. I made one phone call sometime ago and, I was very impressed by the knowledgeable, professional and polite approach to my questions.

Good overall but unable to get my updated credit scores. Also the information regarding credit inquiries are often limited. For example, I received notice that there were inquiries into my HHGregg credit card, but I had already canceled that card.

Bank and Credit Card Updates do not happen in real time and the communication could be a few days after the transaction occurs. If it was fraudulent, the negative impact and disruption will be a lot greater resulting in greater loss and a lot more work to remedy.

Very good service, but missed my Discover Card problem where I was contacted by the card company via phone text to tell of fraud purchases. I called to inform IdentityForce of the problem. Otherwise the monthly updates are very important to me.

PROBLEMS. 1- How can I check my alert by my cellphone? When I leave the site to get my Code (emailed by you) I cannot return to the same page so I have no choice to request another code and the same cycle. 2- How can I stop to getting Sex fender alert. This has nothing to do with identity theft? Thank you.

We've been using IdentityForce for over two years now and have been very pleased with our experience to this point. We haven't had any issues, but I've been pleased with the alerts that have come that help us feel confident in our security. I also spent a lot of time upfront to see which identity theft company offered the most features for the best price and IdentityForce was by far the highest value, and they have not disappointed.

I only have one comment, would like the credit card payments to not trigger an alert. It will always exceed the transaction amount and it is obvious no one else is paying my credit cards. Good product and sense of comfort for the world we now live in.

I am very happy with Identity Force. Notifications are regularly prompt and current. Having been a victim of identity fraud, I am comfortable with the fact that I have an extra set of eyes on all my important financial transactions.

On March 14 I received a fraud alert by text. I signed in shortly thereafter but was unable to get the fraud alert as I received error messages. I was also unable to obtain any credit information that I was paying for the same reason. I called customer service and was told that it wasn’t IdentityForce’s problem, that it was TransUnion‘s issue. I called a second time and was told the same thing. I went to TransUnion and found out that the information they had there was accurate. I called a third time and finally someone figured out the issue, Which was IF’s problem not TU. I was then able to access the site but not the fraud alert, which had essentially expired.

I've had this service for two years now and I like having it just for the peace of mind. The "just in case" factor. However, I think it's rather expensive and there's times where I have notifications set up for different accounts and I don't get any notifications. Luckily, it's always been me who's applying for a credit card or spending a larger amount of money, but if somebody is trying to steal my identity or use my cards, I'd only know if I looked at my banking information. Overall, I feel comfortable paying for this service because if something does happen, they can help you get everything back on track. To me, that's worth keeping the service.

I use to be a LifeLock customer paying twice the amount for less protection. IndentityForce monitors all my bank accounts, credit cards, investments and my personal information as well as the members of my family. I get monthly reports and alerts if anything out of the ordinary happens. I would reccommend them to anyone looking for protection at an affordable price.

I received no alerts that anyone has tried to use my identity or tried to remove any monies from my accounts. I have however, received numerous alerts that there are unsavory people moving near my neighborhood. This is the only things I get alerted about. For the price I pay for this service, seems like I would be alerted sooner when I withdraw large amounts from my credit union or checking account.

I'm glad we have IdentityForce, but I've encountered a lot of problems with the website. It's hard to navigate, sometimes I can't see my alerts, I've had to close my account because we moved and no longer had the same phone number, my social media keeps getting disconnected, I don't always get all my alerts, it's hit or miss--it's just not a great system they have set up. Fortunately, I've never had my identity stolen, so I can't comment on their recovery process.

IdentityForce is easy to use, easy to navigate and is complete in its coverage. It allows you to enter as little or as much as you want of your personal areas to protect. Its alerts allow you to take the appropriate action in regards to your identity areas.

Debit card fraud not covered by IF plan. I had my Mastercard Debit Card ID used to create fraudulent transactions. My IF agent said this was not covered by IF subscription. I am not sure if IF is of any real value to me. It appears that the most common fraud is NOT covered and only the most uncommon may be. Very disappointed. Looking for an alternative now.

I have had this service. It works good for me and I feel it works. It has been great and I have told a lot of people about it and they signed up and seem to like the services and it is great for families. I like being able to see my credit report every 90 days I and working on fixing my credit and this helps me.

My wife and I have used IdentityForce for almost two years now. I believe they have done a great job in informing us when a potential threat arises. IdentityForce seems to be very proactive and thorough. It's hard to put a price on your personal security... and IdentityForce is definitely worth every penny we've invested.

I've been very happy with the service. Only annoying this is that when I get an email or alert, I wish they could give you a "preview" of what the issue is. I have to log into the app or web page to actually figure out what is going on. Harder to do that during a meeting etc.

We have been with IF for years when we had a child and decided to sign her up as well for credit monitoring. Two things stand out from that experience: the rude and arrogant customer support and how unclear it is what is and isn’t covered under the different plans.

I feel more secure knowing that IdentityForce has a million dollar backup in case of a security breach. So far, so good, I am glad that they emailed me with notice of sex offenders in our area. I do not know if their guarantee applies if an account that I did not list with them is breached.

Credit card fraudulent activity was detected by Capital One. The activity was caught by the credit card company. The third-party had tried to get a credit card issued with my account number on it. I had called Identity Force to get verification as to my coverage in this event.

I have had all kinds of trouble the Chase. Now on my fourth new credit card in 30 days, the latest credit card will not activated. ID Force has been right on top of giving me timely information. Excellent work and a trustworthy organization who is very responsive. Thanks.

This morning, in a public place, my wife lost her purse, which contained important identity and financial information. I tried several times to apply for a new Family protection plan on their website, but it would not work. I had to call their so-called "outstanding customer service" telephone number. They immediately put a debit on my bank card, which instantly appeared on my online banking site. The agent claimed that my bank declined the transaction, and that I would have to use a different card. I asked her to transfer me to someone else, and she claimed that no one else was available. I told her that I wanted to talk to her supervisor. I was eventually transferred to "Jonathan" who told me that the charge that they placed on my bank debit card would be "refunded" by my bank within 5 working days.

I switched from LifeLock to Identity Theft since they never alerted me one time in all the years I was with them. I had several lines of credit opened in my name and not once was I alerted. I switched after much research and went with Identity Theft. I'm happy to say they keep me informed in a timely manner of everything that's happening. I'd recommend them...

I'm always kept up-to-date on any possible issues that might affect me. I get monthly reports that summarize the alerts from the month. I know that I can relax and not have to worry about my credit cards or accounts thanks to ID.

I recently moved and so updated all my information (driver's license, utilities of course, and address too). I received a notice that my credit had changed. Cool. I tried to log in, was rejected. I attempted to change my password. Of course it had my old info. I called them. They gave me instructions to fax my new DL and utility bill. Which I did. Then they said that was not good because it was not the old address that matched their records. DUH. I just told them I moved and updated everything.

I had to call during signup. The site was telling me that I was already was registered. A site error gave that message for some unknown reason. It only went away after I closed the browser session and restarting from the beginning. When billing time came for the free trial, it told me that there was a payment error. It then automatically reloaded and indicated success. There was no problem with my card, since they successfully authorized the full annual charge *twice* for one trial period. Another false error. I called and was told that they were sorry, but the manager was on vacation. They would call me back in the morning with reassurances, but never did.

Signed-up on the IdentityForce website for a 30 day free trial with annual billing. My credit card was hit for the total for the year the very same day, not at the end of the trial. "Meredith's" explanation was that everything is okay because they don't get the money until the end of the 30 days. What? I was billed for the full year the same time the "30 day free trial" started. Cancellation was quick and easy...

Called to cancel membership and was told that I would need to dispute charge for the membership renewal through my credit card company. When I pressed the "customer service" representative a little harder, she then changed her tune and told me she could do a "one time courtesy reversal" of the charges. Money is a little tight right now and I considered picking up my membership with them at another time. Not after this strong arm tactic. Unethical company will never see another dime of my money.

I spent a long time searching for what I thought would be the best Idenity Protection for my needs. I decided to go with Identity Force. For the plan I chose the advertised amount was $189.50 or $18.95 per month. When I received my bank statement I was charged $199.50. STRIKE 1. It takes a long time to set up your account. Once completed I felt “more protected” than ever before. That was short lived when one of my credit cards was comprised and no alert was ever sent to me!!! STRIKE 2.

I was canceled with no warning or email. The second time after I found out to get this fixed "their fault" and going I called to check on the account after a few months and was told they can't find me and I was being debited for 6 months already. It took 2 days for them to find out why. And wouldn't refund any money when I went to cancel them.

My credit reporting agency notified me about a few things that weren't reported by IdentityForce, and then I discovered I had an email account in my name from years ago that I didn't open, with an address that I never lived at registered to an eBay account! Thanks to the IRS for that discovery of all people. The worst part is that when I called I was told that my particular package did not cover that sort of thing! So I paid for an identity theft protection service that didn't protect my identity except from a limited list of sources? Naturally unsatisfied with this I requested a refund for my last month's billing, which was taken out only the earlier that same day. I was denied the refund completely, and the agent told me that I should have reviewed the available plans more carefully. Blaming the customer for the failures of a service is never a good way win trust, IdentityForce. Do better.

I spent $359 to sign up for the UltraSecure+Credit Family Plan. Their marketing states this covers two adults and unlimited children 25 years and younger. When I went to add my children, I discovered they ONLY monitor the kid's social security numbers and DO NOT provide any of the other services under this plan (credit cards, bank accounts, driver's license, etc.). I'm so disappointed because I thought my entire family would receive the same coverage under the "Family Plan". I confirmed this with their customer service rep over the phone when I tried to add my kids to the plan.

I like the way IdentityForce makes me feel secure and safe with them helping me protect my identity. They provide excellent customer service and are the nicest individuals over the phone. It also has great time services for the toll-free number. They are very courteous and helpful when needed. I never get an attitude even if I ask 100 questions and they always answer back to my email. They are very professional and I trust them. IdentityForce provides me with peace of mind and the price is affordable, unlike the other identity theft companies. I wish they were well known like LifeLock because they are better. I love them. But maybe they can provide a live chat session when you have more personable questions.

I chose this company because it was recommended to me by a few people I know. I signed up for a free trial and I enjoyed having the service and the peace of mind since it's impossible to keep your personal information off of the internet these days. It is fairly priced for the service provided. I like that customer service is always there to answer any questions that I may have as well. Also, I like that I can feel confident that no one will use my identity for their own personal gain as long as I have this company on my side.

I have been pleased with the services they provide. They follow up with me on a regular basis. I like knowing my data is secure and safe. I don't worry about identity problems with their help. It puts my mind at ease. I have had troubles in the past and IdentityForce makes me feel better about everyday things. But it is a little pricey, the price outweighs the benefits that the service provides.

Keeping my information safe and secure is very important that's why I love to use this service. I love the fact that I can count on them to keep my credit cards and online security information protected. I also like the fact that no matter what happens they notify me and get the problem resolved quickly. They give you the best protection for a very cheap price. But they could make the app better to use and make all the features way easier to find. Some features on the app can be very difficult to find when you are looking for something or it takes to much time to find it. But overall the company is amazing, they worked with me very well.

This service has 24 hour services that monitor identity theft. I was amazed at the features and insurance offered. I tried it because they offered a free trial before you have to pay. It makes me feel like I am protected around the clock and will be notified by alerts if any weird activities occur. It give me the software to see how my information is being used and access to my credit score. Also, I like that it will monitor my Social security number, bank accounts, and passwords. It is great to have these features across all of my accounts. I like that it offers up to one million dollars insurance too.

I felt that my information was safe with IdentityForce. It was easy to manage & monitor my profile, and I never had any problems with services/questions. I had no doubts that my identity was secure & protected. But if I could change anything about the IdentityForce service & company based on my personal experiences, then I would want it to be less expensive (free would be in my opinion ideal). I do not regularly do anything which requires personal/unique identification or that which makes me uniquely identifiable, but when I do I know that IdentityForce protects me. I would recommend to anyone IdentityForce.

It was great. I got treated right by everyone. It was amazing and I would love to come back and enjoy myself over and over again. Praise all of them. :)

Average service, they were able to help me with any technical difficulties I had with the setup. If I had any questions they were answered, sometimes within a reasonable response time. Costs were average, nothing special, but not too steep. I would recommend this service to another. This is a service I feel that is more than needed. The monitoring service to me personally is the same as a credit report, you can control what's going on in your life, as far as credit score and your finances. The service is reliable, but also is a kind of a useless service, as nowadays, all credit cards and debit cards have fraud protection on them to prevent this type of issue.

Good customer service by this company. Cost was reasonable. Monitoring was responsive and extensive. I felt like this company was technical and reliable.

Customer service was always very quick, polite and professional. Even when I called highly upset because the Internal Revenue Service found an issue they didn't catch. But, that may have just been my luck. It's pretty bad. They were a very kind and hardworking group from what I remember. Other than the one problem I had, which ended up not being that big of a deal, it just delayed my refund a couple of months, I have no other complaints.