IdentityForce

I did my best at reading and trying to clearly understand published information regarding identity theft on a number of websites, and then determine if I’m ‘needy’ of such products offered, and whether the cost negatively outweighed perceived need. Once I confirmed to myself that the need warranted investment, I compared as many products as seemed reasonable and necessary. After my choice was made, I proceeded to call and ask some relevant questions.

I just received my first financial alert that you detected a credit inquiry made using my personal information. I immediately contacted my wife who advised me that she just moments before had authorized a particular company to run a credit inquiry. I felt relieved, but noticed that the information IdentityForce provided as the inquirer, was not the same company that my wife had authorized.

I love the service. I think the monitoring is helpful and knowing that I have the identify protection insurance puts my mind at ease (somewhat) about having my identity compromised; however, my one problem is that every time I pay off my credit card (I do this weekly), I get an email when the cash comes out (Checking) and when my credit card gets paid (Credit Card). This is overkill. I would love it if they could identify when a credit card is paid off and not report on that. If someone wants to pay off my credit card, let them. I don't need a notification every time I hit "Submit" to pay off my credit card. This resulted in over-communication and I had to stop looking at the email notifications, so if something really occurred, I would miss it.

One company gave me a warning about my payment never being received in a timely manner. I researched the billing, finding two receipts from some months back in the bottom of a folder. Sure enough, no one from the company had sent me a bill for some months (or I might have noticed that the bill was not paid when I looked for the receipts). The person representing the company proceeded to tell me that they had received a returned bill with this note on it: Return to sender, not at this address. I told them that, most probably, someone at my apartments had received my bill in-error, sending it back to the company by noting RTS-NATA on it.

IdentityForce offers monitoring of everything you'd want monitored, not just credit. Having access to my credit reports and credit scores is fabulous, as well. Sometimes the alerts are a little confusing if they just have minimal descriptions and not a lot of information. I've used the service for over a year, and even though it hasn't stopped any instances of theft (that I know of), the peace of mind is well worth 20 bucks, because there's really no way to completely protect all of your information all the time. I just assume that my important numbers are already out there for sale somewhere, and all I can do is keep an eye on things. IdentityForce is not a replacement for freezing your credit reports or putting fraud alerts on them, but used in combination with those, I feel there's nothing more I could be doing to be better protected.

I am a totally dissatisfied customer. I thought I was buying protection, turns out I was just buying a hook to sell me four different kinds of protection (SSN, Name, Dark Web, Credit Reports). If I had received these gotcha messages within the first thirty days, I would have bailed so fast you wouldn't even know I had purchased. Really upset over this, I consider the whole thing misleading. I would not recommend this protection to anyone.

You do a good job of reporting one type of transaction on one account. Unfortunately, you do not report on--therefore, we assume you are not monitoring--any other account. We have contacted you numerous times and have been assured that this is not your fault but the fault of the other institutions. Of course, they all say that you have never contacted them to resolve this failure. Needless to say, this is completely unacceptable.

I use a Credit Union for my checking, savings and money market accounts. When I used Lifelock, these were monitored. IdentityForce continually loses access to the accounts so they are not being monitored. The only alerts I get are for sexual predators in my area. I will be cancelling my account.

I like this service a lot. I fill a lot safer with Identity Force. Then I did, with another ID protection company. That I had, before, I joined Identity Force. Now, that I am with Identity Force. I fill a lot safer now, with all my personal Information, being kept safe. By Identity Force.

I received an alert last week. I tried calling to find out more about it, as the description online I didn't understand. The system said to leave a message and someone would get in touch with me. That was over a week ago, and nobody has reached out. Being a victim of identity theft, it is VERY important to me that the company monitoring my information be available 24/7. If not, at least during business hours!