IdentityForce

The agent I spoke with, Kelly, was very polite, very personable, and answered every question with sufficient detail. One specific point to which she spoke was regarding the support from Identity Force upon which I could count in the event of a security breach. She did a most excellent job of explaining the details to which Identity Force is prepared to go, dependent on the nature of the issue. At this point in our conversation, I could say that the cost of the product, to cover my wife and I, made me a bit uncomfortable. But, at that moment, just believing (through her affirmative encouragement) that we would be receiving that kind of support in the event of a breach gave me the confidence to go forward with the application.

Using the information from IdentityForce, I contacted the company, Credco, who advised that they were just a software provider that other companies use to make credit inquiries, and that they could not provide me with any information, unless I provided my personal identifying information to them, which I refused to do, not knowing who they were. I then logged onto my TransUnion account which provided me with the Credco information, but also who the user of the Credco software was. It turned out to be the company my wife had given authorization to. I was certainly pleased with the speed of the alert. It would been more helpful if you had provided the complete information as to who made the inquiry. Thanks!

I asked the Company rep why I would add such a note to the envelope. We talked about what I really owed, then I paid her immediately via snail-mail. The bill cleared the bank quickly. I asked her if she wanted me to cancel the card. Of course, she didn't want that. I also noted that she had a phone number for me on-file. She said yes, she had been calling me for ages, without any response. I asked her why she never left a message for me (not even one time), and she couldn't tell me why. Personally, I get way too many robocalls, so I never answer any phone calls that don't include messages and/or whom I don't recognize as bonafide callers. Thanks...

Obviously, online security is non-negotiable. I felt very comfortable providing IDForce with the personal information necessary to fully protect my real and digital identity: IDForce's intuitive and streamlined account setup process and unparalled blend of services allowed easy and fast configuration of the 24 discrete data points I now monitor; the customizable monitoring dashboard contains enough visual information for me to assess my security posture at a glance, without overwhelming me with minutia (which I can see in other screens); the website contains useful resources, such as calculators, downloadable PC protection software, a plethora of functional forms, and all the reference documents you can imagine; and with their Android and iOS mobile apps, I get my alerts and browse the relevant resources from wherever I am.

And in the unlikely event that someone is able to successfully steal my identity or that of anyone in my family, IDForce provides a $1 million insurance policy - with zero deductible - that pays for stolen funds, out-of-pocket expenses, lost wages, legal fees, fines from tax fraud, elder/dependent care, etc... - which I can review any time I want as an insurance-like "Summary of Benefits" document.

With a meticulous and methodical approach to protecting me and my family, IDForce allows me to relax! The monitoring information I've received has proven accurate, reliable, and timely, allowing me to head off threats before they become a nightmarish quagmire. Three thumbs up for IdentityForce's outstanding service!

Original Review: In this review I can only say that in trying to find an identity theft program, I went with IdentityForce because of its professional customer service.. It was less hassle to understand that how the program works and the website is very user-friendly. Still a lot of things I don't know about it but I still feel it's worth money. There's always room for improvement and I'm sure that as this company moves forward they will come up with many different ways to protect their clients.