IdentityForce

One company gave me a warning about my payment never being received in a timely manner. I researched the billing, finding two receipts from some months back in the bottom of a folder. Sure enough, no one from the company had sent me a bill for some months (or I might have noticed that the bill was not paid when I looked for the receipts). The person representing the company proceeded to tell me that they had received a returned bill with this note on it: Return to sender, not at this address. I told them that, most probably, someone at my apartments had received my bill in-error, sending it back to the company by noting RTS-NATA on it.

When the government's Office of Personnel Management (OPM) provided me with my first identity monitoring service after they lost my incredibly sensitive information in the 2015 OPM hack, it was like being 16 and inheriting family's '87 Ford Festiva when you get home from the DMV - it's totally awesome because you have a mobile enclosure with four wheels! But then, when I signed up for IdentityForce (IDForce) a couple of years later, I traded up for a 2020 Cadillac XT6 - I never knew how much of a lemon the Festiva was!

Updated on 09/21/2019: Our experience with Identityforce have been good. Ever since we've got protection my husband and I do feel protected because we get emails from them. Let me know what's going on. When I had any questions or concerns I'm able to call them and get resolution I have been. Thank you.

This is the third identity theft protection company I have subscribed to over a ten year period. I find Identity Force an excellent provider of monitoring and security. I feel safe with them on my side. The only reason I did not give a 5-Star is because (for me) I find the website not very intuitive and the info required to set up initially is a real pain. Their service is great, but their website needs some work.

I've had this service for two years now and I like having it just for the peace of mind. The "just in case" factor. However, I think it's rather expensive and there's times where I have notifications set up for different accounts and I don't get any notifications. Luckily, it's always been me who's applying for a credit card or spending a larger amount of money, but if somebody is trying to steal my identity or use my cards, I'd only know if I looked at my banking information. Overall, I feel comfortable paying for this service because if something does happen, they can help you get everything back on track. To me, that's worth keeping the service.

In getting started I found it to be very confusing until I called your service folks - they took over and guided me all the way through. I'm not sure I could have gotten it completed without the help of your service representatives who were very knowledgeable and patient.

Great work! Ever Since I joined IdentityForce. Just leaving gathering information when calling them. They were very nice and polite and kind. Thank you! Identity force has done what they said they were going to do by protecting my personal information and giving me alerts if needed constantly monitoring all my information keeping me safe. I’m very happy. Thank you very much for your services!

I am a first time user and the setup was easy. I am looking forward to see how the protection works. I have this monitoring on my app as well. I will see how both of them work on my phone and computer.

Social media posts I do in Portuguese (my native language) are wrongly flagged because you're unable to differ language. It's distempered to suggest me to delete the content I produce because your simplistic system expects the whole world to be in English. It creates useless notifications that costs time to users, it's noise and jeopardize the perceived value of the service.

It would not let me enter my cell number for a text message on the notifications. It kept telling me to make a selection. When I did and selected the same phone number it refused to register me. Please help me.