IdentityForce

I am not very tech savvy so I was happy to see enrolling was pretty self explanatory. However, the manage account section at the end did not work - I am assuming I need to re log in to access that part.

How do I delete trash when I am through reading it. I tried clicking on the icon that points down and a screen shows up that it is deleting but all articles are still there when the green icon goes away. I tried this on ten different items and got the same results - no change in number of items in trash. Still 50.

So far my experience with IdentityForce is good. But the only issue I have with it right now is the mobile app for Android. It keeps crashing otherwise would of had 5 stars. The thing that I love about it most is the amount of things that they can monitor for you. It helps you feel more safe and secure.

It would be helpful if there are multiple members tied to one account that one could move seamlessly between members. When providing support with attachments it would be good to have a portal within the application itself versus an email with a Dropbox link.

Most of our accounts were added as they should be, but I have three that are being added due to your system. I get a message that the account can't be added right now but check back in a few days, or similar. I've done that and they are still not able to be added. Also, finding the accounts in your system is difficult. I have trouble with my CITI AAdvantage (American Airlines) MasterCard. You have to put the right words in that the system recognizes or it won't find it and says no results...

I have No complaints about Identity Force. They have friendly and helpful customer service. Their interface is easy to navigate. It's nice to have all credit cards, bank accounts, driver's license(s), personal identification cards, passport(s), etc stored in one location. Reasonably priced as well...

I haven't had a problem IDForce needed to assist with so I can only say, as far as I know, you're doing a very good job. Don't care for the new Dashboard. I could not find an search feature to look for more information about the Credit Service and it's activation. Don't understand what it is and whether I'd be interested. Is it a paid service? What does it do? How would it help me?

I hope this works and my identity wasn't stolen. Please keep inform of any misused of my personal information, haven't gotten any misused on my credit or bank account. Am glad so far and thank you for offering me web for free because am in a fix income and with pandemic we shouldn't have to go through so much hassle. I really appreciate it. Thank you.

I've been trying to access my credit information for the past week because I'm in the process of shopping for mortgages and I use the credit features on ID theft. But, last week they no longer showed up and I couldn't access them. I've now called three times and nothing has changed. I keep being told that they will send my case to a tech specialist who will contact me and after a week, I've received no email or phone call. The same happened with the supervisor that I requested to speak with on the third call. Instead of changing the Dashboard, they should be changing the quality of their customer service.

The credit report does not even work. They updated the dashboard making it extremely laggy and it takes forever to load. It's like using a 56k modem waiting for the page to load. The new dashboard is horrendous. Somehow they were able to make the service WORST. I would not sign up for their service. The new dashboard was made back in the early 90's, it's not user friendly at all.