Goldco Reviews

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Edited by: Jana Lynch

About Goldco

Goldco is a precious metals provider that has helped customers place more than $3 billion in gold and silver for over a decade. It helps customers transfer or roll over funds from IRAs, 401(k), 403(b) and 457 plans into a self-directed IRA. In addition to IRA accounts, Goldco offers customers a way to buy precious metals with savings outside of a traditional retirement account.

Pros
  • Wide range of retirement diversification products
  • Guaranteed buyback
Cons
  • Doesn't publish fees online

Goldco Reviews

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    How do I know I can trust these reviews about Goldco?
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    Page 9 Reviews 1235 - 1435
    Verified purchase
    Honesty & Transparency

    Reviewed Jan. 7, 2022

    After reviewing several different types of Investments and forms of Investments I decided on SILAC and Goldco. Goldco received the majority of funds for safe investments. SILAC was chosen for speculative investments. The people at Goldco work as a team to safeguard your funds. There are no hidden fees. They offer you a verity of options and you choose what is best for you. They will walk you through every step of the way. You will be happy with their services.

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    Reviewed Jan. 6, 2022

    The way I see it, you have to do something before the dollar is worthless. One way is precious metals. That's where I put my financial sources so I don't wake up one day moneyless or penniless. That's where Goldco came and addressed all my questions and issues to a point I became a member of Robin's and Brett's team.

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    Staff

    Reviewed Jan. 6, 2022

    I needed to diversify the investments in my traditional IRA and a precious metals IRA appeared to fit my investment goals. Goldco seemed to receive the best reviews online. The entire process has been relatively smooth from application to the transfer of assets and the ultimate portfolio construction. The Senior Account Executive assigned to me was very diligent in making sure I understood the intricacies of owning precious metals. This should be an excellent addition to my overall portfolio.

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    Customer ServiceSales & MarketingStaff

    Reviewed Jan. 6, 2022

    Overall happy with the transaction. The team is very responsive and knowledgeable in the precious metals market. The 10 percent promotion was a huge sign on deal and have been telling others about it.

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    Staff

    Reviewed Jan. 4, 2022

    Being new to precious metals IRA, I had lots of questions. My rep sent me information and explained all details. He was very thorough. He made all of the necessary contacts. After my IRA was setup and funded, by transferring from a 401K to this new IRA, the silver purchase was very easy. Again, everyone I talked with was very supportive, knowledgeable and helpful. Nothing in this entire transaction was rushed. My Goldco rep even recommended what silver coins to purchase, all at 99.99% pure. It was a true pleasure doing business with them and helping me diversify my portfolio. I recommend Goldco and will purchase more precious metals from them in the future. No wonder they are voted #1 in Gold and Silver IRAs.

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    Customer ServiceCoverageSales & MarketingStaffTransparency

    Reviewed Jan. 4, 2022

    I'm more than happy to share that I had a wonderful experience working with David Brien at GoldCo and everyone else involved in the transfer of a portion of my IRA to a self-directed Precious Metal IRA with GoldCo. David was very professional and thorough in explaining why this was a great time to make a precious metal investment, went over which precious metal coins I had an option to purchase and continues to share weekly market updates by email. Another wonderful benefit I received was a match of a portion of my transfer in precious metals as a free gift for a promotion they had in December. I highly recommend you consider taking a look at GoldCo if you are considering the purchase of Precious Metals.

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    Staff

    Reviewed Jan. 4, 2022

    All I can say is this has been the most painless transaction I have ever experienced. Michael Viapiano along with John (not sure of his last name) sorry. Made the entire transaction so simple. I'd recommend Goldco to anyone and everyone. They are patient and help you through every step of the process.

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    Customer ServiceStaff

    Reviewed Dec. 29, 2021

    I have complete trust in Tony Pino to help me make the best possible decision on what to buy for my purchase dollars. He has made me very comfortable during our phone conversations. He also is very good about returning my phone calls.

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    Staff

    Reviewed Dec. 29, 2021

    From first contact with Goldco I felt comfortable with the diversification of my IRA into precious metals. Goldco provided ample material for my review that convinced me that I wanted to do this. All of the Goldco contacts I encountered were professional and reassuring throughout the process. I am glad I took the step!

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    Staff

    Reviewed Dec. 22, 2021

    My experience with the whole process was great! My Sr. Acct. Executive, David Brein, was very knowledgeable and patient with me through it all. I wish I would have made these changes long ago. I am thankful that my IRA is in good hands now.

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    Customer ServiceSales & MarketingStaff

    Reviewed Dec. 17, 2021

    I recently signed on as a new Goldco customer. I responded to an advertisement that offered $2500 in free silver coins for a purchase of $50,000 of precious metals. My account representative explained everything and kept me informed over the course of the process of transferring the money from my mutual funds IRA to my new precious metals IRA at Goldco.

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    Staff

    Reviewed Dec. 16, 2021

    I'm so happy with my investment with GoldCo. I was new to this process of buying precious metals. A big thanks to their professionalism and patience shown by Jace & David for answering my many questions. Jace gave me information that I could relate to on my level of understanding. I would highly recommend GoldCo.

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    Staff

    Reviewed Dec. 15, 2021

    I am very pleased with the Michael **, and Walter ** and Diana **. It has been quite a while since I have done any investing. I feel very secure working with H

    GOLDCO. I know you will take good care of me and my investments.

    Dolores

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    Customer ServiceRefunds & PayoutsStaff

    Reviewed Dec. 14, 2021

    I was initially very apprehensive about this purchase since it seemed so abstract. I did need to read through a lengthy form, sign it and return it with a check, but then I wasn't personally taking delivery. However everything else, purchase, delivery, to a storage account in my name and certification to me was handled by Goldco. All with excellent communication and assurances. What could be easier?

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    Customer ServiceStaff

    Reviewed Dec. 10, 2021

    From my first phone call from Kenny, I felt at ease. When I made up my mind to make a silver purchase, the ball moved swiftly, smoothly and securely. Kenny explained each step along the way. Speaking w/ Carl on Step 2 - all was made clear and I was provided with several options. I made my choice and all was concluded with a finalization call from Donella Shahbazisn to make sure my decision was as she understood. Each person had their own personality, but Professionalism, Knowledge and Courtesy reined.

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    Customer ServiceStaff

    Reviewed Dec. 10, 2021

    I would like to thank everyone I spoke with at Goldco; Joe, Dave, Simone, Amber and Anna. You have made this transaction easy. The professionalism and customer service I received was outstanding. You have made me feel more secure with my retirement investment. Thank you again.

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    Reviewed Dec. 10, 2021

    I have been debating purchasing gold and silver thinking it was too hard. Well I finally did my first purchase through Goldco. It was amazingly easy to do and I feel better about my ability to retire with the confidence of knowing I have gold and silver in my corner.

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    StaffRates

    Reviewed Dec. 9, 2021

    A representative contacted us and thoroughly explained the process of buying metals with them. The people we spoke to were were kind and professional. They sent the paperwork to help us achieve that goal. My wife and I would highly recommend as a source they could look to should any of our friends or others we know should be interested.

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    Staff

    Reviewed Dec. 9, 2021

    I had very little trouble in starting my account with Goldco. They were friendly and helpful throughout the process. Got the Silver coins and had them deposited for safekeeping in Delaware where I just happen to live.

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    Sales & MarketingStaff

    Reviewed Dec. 8, 2021

    We have been considering precious metals/silver as a way to diversify our portfolio. We were led to Goldco as a possible company that could help us with our decision and helping us to understand the procedures to do so. David Brein was the Account Executive that helped us and gave us a detailed understanding of how to invest and what product best suited our particular needs. I am very happy that we were led to Goldco and felt like we were treated with respect, and by no means felt pressured to make our decision. Thank you, David and Goldco for helping us with this major decision. Larry & Charity **

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    Punctuality & SpeedStaff

    Reviewed Dec. 8, 2021

    My experience was Very easy and quick. David was very helpful and helped me with all my questions. The entire process was much easier than I had expected. I would highly recommend your services to other investors. Looking forward to working with Goldco as I move forward with my investments. Thank You.

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    Staff

    Reviewed Dec. 8, 2021

    Everyone at Goldco that I spoke was polite, knowledgeable and never made me feel as if l was being pushed into doing this. Gave me all good and possible bad points that could happen but probably wouldn't. After my account was funded I felt that it was the best thing I have done in years.

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    Staff

    Reviewed Dec. 3, 2021

    The experience with GOLDCO is great. They were very helpful with my roll over from my 401k to my IRA account. They made it easy to set up my IRA account. I can say it is great the support they give you during the process. Thanks GOLDCO for your help.

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    Customer ServiceStaff

    Reviewed Dec. 3, 2021

    The process was seamless. John, Michael and David were all very professional. I worked with Michael Viapiano about 6 months where he would send me information on Gold/silver and the latest news reports. We always had great conversations and appreciated the information he sent to me. David Yoo assisted me with actually calling my 401K plan, VOYA and he stayed with me on the line to make sure everything was clear and if I had a question he was able to answer it. Finally, I talked with John Vadset who was very personable and I feel with his 20 years of experience, knows what I need and seemed to understand where I was coming from. He was excited about his work and it came across to me that he truly enjoyed what he did for a living. Thank you GOLDCO. I look forward to investing with you for years to come.

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    Customer ServiceSales & MarketingStaff

    Reviewed Dec. 2, 2021

    I started my experience with Goldco with a phone call with Ben from Goldco. By the time I finished the call, I was convinced Goldco was the company I wanted to work with. However, I needed to do a little more analysis based on information Ben shared with me. After doing my homework, I could see Ben knew what he was talking about and I need to move my money to precious metals. From that time forward, I worked this the admin and sales team to get all the documents and accounts in place. What a wonderful team to work with. Thank you all! I really appreciate your support guidance!

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    StaffTransparency

    Reviewed Nov. 30, 2021

    Jacob is a star. My husband and I moved our accounts over to him. I can always count on Jacob getting me the information I need. He’s been with us through mishandled wires (not his fault) and he continually kept us updated until the issue was resolved. PLEASE take good care of him!! To us he IS GoldCo!!! WE TRUST HIM!!

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    StaffTransparency

    Reviewed Nov. 30, 2021

    I was very pleased with the professionalism and transparency of David. With some research and then talking with and clarification from David I was comfortable making our first precious metals purchase.

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    Punctuality & SpeedStaff

    Reviewed Nov. 24, 2021

    Received the quality service that I have been accustomed to since opening my precious metals IRA a couple of years ago. The Goldco team is always helpful in answering any of my questions and in promptly assisting me in processing my requests. Their advice is most helpful in my decision making process.

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    PriceStaffRates

    Reviewed Nov. 23, 2021

    No doubt that Goldco personnel are professional, however I was rather surprised at the recommended asset mix as all coins were nothing I had ever heard of and seemed to be priced rather high per ounce at double or or even more than current spot price.

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    Staff

    Reviewed Nov. 23, 2021

    My experiences with Goldco was great from start to finish. Setting up my self directed IRA was easy with the help of staff as well getting my existing IRA funds transferred. When it came to what I actually wanted in my Ira and what was offered Carl was very good at explaining and helping me in that area. I Would recommend Goldco to others. Thanks for making this a unstressful transaction.

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    Customer ServiceStaffSales Tactics

    Reviewed Nov. 22, 2021

    I decided to do a rollover retirement account to a precious metals IRA. Initially worked with Wells. Sometimes you don’t have a complete understanding of what you even want to ask. That was somewhat me. Wells very patiently worked with me and answered my question and added input I should have been more familiar with. Wells is the kind of rep who keeps his cool and stays on point in effort to help me.

    After Wells, I worked with Ben in effort to get necessary paperwork completed and money transferred to fund the IRA. He was just like Wells, very patient and explained options but did not try any of what people call a “hard sell”. Nothing but praise up to this point. They are assets to the company and anyone who may have mentored them along their career. I will be back for more business in the future.

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    Reviewed Nov. 19, 2021

    Working with David B was very easy to open an IRA, I moved $ from a company 401k to a metals account. The process was seamless. If you are thinking of investing in metals give Goldco a look...IT was easy for me!

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    Customer ServicePunctuality & SpeedStaffRates

    Reviewed Nov. 19, 2021

    Silver has just become a recent interest to me to diversify my portfolio. I normally have my 401(k) on auto pilot and not very comfortable with moving my own funds. I did some research and Goldco was one of the companies that caught my attention. I talk to from some friends that work on Wall Street, I did some Internet research including business bureau, then I initiated my communication. Ben Monaci was my initial point of contact. He was very professional and very helpful and easy to create a friendly relationship with. I am a man of many questions and I could not wear him out :-). Ben gave me the information I needed but was never pushy and laid down the path for things to happen quick and efficiently.

    Smooth transition to the depository, Preferred Trust, transfer of funds and everything was readily secured. I initiated service when they were offering me 10% (up to 10000) additional coins (in account) for the transaction and one silver coin (direct to me) for initiating the first transaction. The transactions are being followed up with email and hard copy sent to my home. This whole thing is very unfamiliar grounds for me but everybody that I have dealt with so far made it very comfortable and efficient. Ben reassured me that he would be there every step of the way to secure my new investment.

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    Staff

    Reviewed Nov. 19, 2021

    Robin at Goldco has been very patient working with my situation. He had so much trouble with my bank, but he never gave up. Thank you Goldco for working with me despite my bank. I have nothing but good to say about my experience with you.

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    PricePunctuality & SpeedRates

    Reviewed Nov. 17, 2021

    Goldco and Jace gave me very good info on rolling over some of my 401k into a precious metal 401k. He made the process easy and as quick as possible even though the USPS was involved!! Now it is time to wait and watch precious metal prices to go up!! :)

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    Customer ServiceStaff

    Reviewed Nov. 17, 2021

    Our experience doing business with GOLDCO was pleasant and efficient. All our questions were answered in just a few phone calls. Wells, Carl, and Diana were all professionally friendly and knowledgeable.

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    Sales & MarketingStaff

    Reviewed Nov. 16, 2021

    I would definitely recommend Goldco for your precious metals IRA. Everyone that I spoke with was very helpful and pleasant to deal with. They want to make sure you are completely comfortable with all aspects of the process. They helped me gain understanding of all my options and I never felt pressured about any choice I was making.

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    Staff

    Reviewed Nov. 16, 2021

    We recently purchased silver through Goldco and found it to be a very pleasant experience. James was incredibly helpful and patient while we were trying to make some hard decisions. He was there to immediately answer our questions, some more than two or three times, giving us the confidence we needed to make such a large purchase. I truly appreciate the professionalism and knowledge that comes with this company, which is why we chose Goldco.

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    Billing

    Reviewed Nov. 12, 2021

    The time to complete the transaction seemed to be quite long, some of that was Ameritrade's fault. I had stated several times that the money left over ($1,100 or $1,200) should be transferred to my individual account at Ameritrade not the IRA. It looked as if that money would be left over and my individual account is for emergencies and is now much smaller than in the past. My lady and I are putting together a down payment for a home.

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    Staff

    Reviewed Nov. 11, 2021

    Being totally new to purchasing metals we were almost totally uneducated in this process. John was very helpful, gave us a lot of information and answered all our questions to our satisfaction. So far this experience has been good and we hope to continue into the future and "grow" our retirement.

    David and Vickie **

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    Customer ServiceSales & MarketingTransparency

    Reviewed Nov. 10, 2021

    Working with Rad Brdr, I made initial contact/inquiry with a work email due to promotion popped up while I was at work. I have been unable to update my email to use my personal account despite request to make this change. Also, the call to "confirm" my purchase came from a local exchange instead of having a caller ID for Goldco or at least an exchange (area code) indicating calling from California. I did not answer due to not recognizing the number and this delayed my order somewhat. Otherwise, very happy with information provided and promotional offers. I feel confident that this is a good and "safe" investment. Thank you.

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    Customer ServiceStaff

    Reviewed Nov. 8, 2021

    I get 15-20+ unsolicited, unwanted calls every day, but for some reason I answered Robert's. I guess his timing was perfect, I was struggling with what to do with some money in this crazy economy in the uncertain politics of today. Robert wasn't pushy and seemed to understand my dilemma. He worked for more than a week with me to help me feel comfortable with him and GOLDCO. Now I am looking forward to the chance to work with him some more when the timing is right.

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    Punctuality & SpeedStaff

    Reviewed Nov. 8, 2021

    Once again Tony Pino and GOLDCO came through with flying colors in Assisting me with a purchase of precious metals. Tony, as always, was very prompt, courteous and extremely helpful. As was the rest of the staff that assisted me. I appreciate the professionalism they demonstrate while this transition occurred. I highly recommend Tony and GOLDCO to anyone who wishes to invest or purchase precious metals.

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    Customer ServicePunctuality & Speed

    Reviewed Nov. 5, 2021

    I worked with David MacFarland to purchase both gold and silver coins. He was very prompt with his phone calls and checking back with me. Goldco providing me with the information I needed to make an investment decision for precious metals very easy. David explained my options in detail and made the transaction as easy as possible.

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    Customer ServiceStaff

    Reviewed Nov. 3, 2021

    My experience with Goldco has been very professional. George was extremely friendly and informative. I called him several times with questions and he always called me back within a reasonable amount of time to answer my questions. Donella called to confirm my order and was very professional and made sure I understood my order completely. I have recommended GoldCo to several of my friends with confidence.

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    Staff

    Reviewed Nov. 3, 2021

    Ben was very helpful informing me of my needs, he answered all my questions and explained to me my options when choosing coin type weight and mintage as well, thank you so much for your help, sincerely Leonardo.

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    StaffRates

    Reviewed Nov. 3, 2021

    I had done a lot of research, and I ended up using Goldco for rolling over my traditional 401k IRA to a self-directed and gold backed IRA. I was stressed at first, but I found everyone at Goldco to be very knowledgeable, professional, and I feel they truly looked out for my best interest! I actually felt confident and enjoyed the transaction.

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    Customer Service

    Reviewed Nov. 1, 2021

    George is a treasure. His knowledge exceeds many in his field. His customer service is top notch. He's a pleasure to work with. I will and have recommended him already. Thank you for sharing this survey with me and please forward a copy to George. Regards Melanie

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    Staff

    Reviewed Oct. 29, 2021

    Doing business at Goldco was easier than we imagined because of being educated in precious metals by Tony Pino, senior account executive. He was very patient and answered all our questions because we were both neophytes in the precious metal industry. We were very impressed by the professionalism of Mr. Pino and associates. We were never in any way pressured to make a purchase or decision. We recommend doing business with Goldco.

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    Customer ServiceSales & MarketingStaffRates

    Reviewed Oct. 28, 2021

    My experience with Goldco has been a totally new experience for me since I stumbled upon all of this by accident, responding to a website that offered a free book on inflation and its effects. I've been concerned about the economy and my investments for several months and had really been considering investing in gold and silver but hadn't done anything about it. As soon as I typed in my address and phone number I immediately received a phone call from Joshua Hoffman.

    I was very skeptical at first and was concerned that all of this might be a scam since scams are so prevalent these days. He assured me that I needed to check out the Goldco website and check for myself which I did and found out that I was dealing with a highly rated legitimate company, how relieved I was. Since then I have dealt with Carl Oliverio who was extremely comforting and understanding of my fears about such a major investment as well as David Yoo. They were all very professional yet kind and patient with me since this is totally foreign to me. Carl explained all the types of gold and silver funds and the pros and cons of each fund so that it was easy to make a decision. It was very reassuring knowing that they will be in touch quarterly.

    Joshua was so good about keeping in touch that first week assuring me that I was making the right decision and encouraging me to stay strong when withdrawing a portion of my funds from my investment advisors, not an easy feat since I have been with them for about 12 years and have had a good relationship with them thus far. I hope and pray that this is the beginning of a good and successful relationship with Goldco and Equity Trust.

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    Customer ServiceStaff

    Reviewed Oct. 25, 2021

    Mrs. Donella J just left a message, but Mr. Reggie ** was kind enough to call me and resend me all the information, since I do not have the computer, by my side. I explained all and he was Great. Good service. TY.

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    Staff

    Reviewed Oct. 22, 2021

    Carl and your staff were very helpful and polite in helping me do a partial 401k rollover into silver. I will be recommending Goldco to a few of my friends to help them protect their money. Thanks and I hope for continued support and guidance from your team. Sincerely Tim **.

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    Staff

    Reviewed Oct. 21, 2021

    My experience with GoldCo has been great. Robin Hubbard is very Knowledgeable, Helpful, and Professional. I would recommend Robin and GoldCo to help you convert your 401K, IRA, or savings into an investment in Silver or Gold.

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    Customer ServicePriceStaff

    Reviewed Oct. 20, 2021

    Note: "From a view point of a >60 yr. person." I have little to none knowledge of purchasing precious metals IRAs. It was very confusing trying to sign up with this 2nd Organization just to get an IRA established. Had trouble with getting the paperwork signed through the use of the computer. (Which our generation is really not that effluent with). Very little clarification or communication on E-mails they would send which was not helping trying to understand what was real required or wanting. Charges not explained to a detail for me. Hand-off back to Goldco. Money differences not explained. But Rad Brdar tried his best trying to figure it out! I hope this helps you on your survey, but I'm sure things will smooth out----DgC

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    Verified purchase

    Reviewed Oct. 19, 2021

    Didn't think it could be so easy to set up a self directed IRA. But the folks at Goldco made sure of a smooth transfer of funds from our previous broker which wasn't easy since we took an extra step of transferring to a company that it turned out we didn't want to use. Then once the funds were transferred there was no delay in purchasing our new assets and this came complete with very generous bonuses. I would not hesitate to recommending Goldco to anyone looking for a metals based self directed IRA. Our experience with this company has been great to date!

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    Customer ServiceStaff

    Reviewed Oct. 18, 2021

    Completely satisfactory experience in all aspects. Courteous treatment and patient response to questions. Looking forward to a continued professional relationship and prosperous outcome. I ESPECIALLY ENJOY THE DIRECT CONTACT WITH MANAGEMENT!

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    Staff

    Reviewed Oct. 15, 2021

    As I am new to investing in precious metals, I appreciate the patience of your staff in answering all my questions and their responsiveness. I am excited to begin this journey and suspect that I will be purchasing more in the future.

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    Punctuality & SpeedStaffRates

    Reviewed Oct. 13, 2021

    We have been thinking about investing in precious metals for some time. The ah ha moment was going to our bank to make a withdrawal and having the manager tell us “her order didn’t come in” and she couldn’t tell us when it would. The banks don’t have cash! And you get next to nothing in interest. We are very pleased with the process. Quick, easy and uncomplicated. Great staff. Thank you Goldco.

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    Staff

    Reviewed Oct. 13, 2021

    The hardest part of this process was making the decision to act. Words cannot express the relief I feel in KNOWING I chose the right company to help me with this transition. The process could not have been easier. My first act was to roll over my IRA. Feeling the security of being in good hands, I moved forward to buy Precious Metals. The personal service is truly outstanding and they are there for and with you every step of the way. My only regret is, I didn't make the decision to do this sooner. Do not hesitate to take that leap of faith with Goldco, you will be so glad you did.

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    Customer ServiceStaff

    Reviewed Oct. 9, 2021

    We have had great interactions with Senior Account Executive Jack Oliver. He has taken the time to educate us on Gold & Silver so that we have been able to make the correct decision for our investment plan. He makes himself available when we have questions and helped us to be better able to understand the market and the nuisances of precious metal investing options.

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    CoverageStaff

    Reviewed Oct. 9, 2021

    The best financial move I have made is diversifying my existing IRA with precious metals from Goldco. I highly recommend for you to do the research, choose your investment and relax knowing GOLDCO has you covered. The process was easy and my GOLDCO representative was the best! He is very knowledgeable about precious metals and sharing his educated perspective made me feel very comfortable with my choice to invest with GOLDCO.

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    Customer ServiceStaff

    Reviewed Oct. 8, 2021

    So appreciative to Dave McFarland and all of the team who assisted me through this process. They were kind, patient and professional each step of the process. I moved previous moneys in an IRA invested in stocks, ETFs, and money markets funds. Now in a Gold IRA. Can't tell you what a relief this is to me now knowing my investments are safe.

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    Staff

    Reviewed Oct. 8, 2021

    I was very pleased with how Kenny and Carl educated and made me confident in what I was doing as this was my first time to purchase any precious metals, so I was very nervous. Thank you so much for your assistance and thank you Goldco, I have shared your contact information with my group. I feel like I am being taken care of by Kenny and Carl at Goldco. Thank you, Celeste **

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    Staff

    Reviewed Oct. 7, 2021

    It's never an easy decision to put retirement money into an unfamiliar asset class such as precious metals, but after having several conversations with Jason Kent of Goldco, my high comfort level that I had with him helped put my mind at ease in making such a decision.

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    Customer Service

    Reviewed Oct. 7, 2021

    Me and my husband loved the experience. Goldco provides huge support for any questions or concerns! No pressure and you feel comfortable. If you call them, they answer the phone themselves, no machines. Goldco is a great company and very easy to deal with. I highly recommend Goldco!!!

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    Punctuality & SpeedStaff

    Reviewed Oct. 7, 2021

    Goldco made my longtime wishes to own precious metals a reality. The process was quick and completely supported by courteous experts. I never imagined it could be so easy. I am completely confident that I can contact them at any time to answer questions or concerns. I would not hesitate to refer GoldCo to my friends and family.

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    Customer ServiceStaff

    Reviewed Oct. 5, 2021

    From the very beginning of my outreach to Goldco to the very end of my transaction I was pleased with the customer service I received. The people I dealt with were very knowledgeable. They also helped provide me with resources to do my own research. This experience (buying precious metals) although a little scary, was one of the easiest and smoothest experiences (when it comes to investing) I have had in m life. I will definitely use Goldco in the future.

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    Staff

    Reviewed Oct. 1, 2021

    I am very “green” and new to investing in precious metals. I have invested in stocks for quite a while...possibly 35-40 years. During all this time I have never met three people working for the same company who were so kind and such gentlemen as Charles, John, and David. They realize I don’t know enough to ask more than a beginner's question. Nevertheless they seem thrilled to work with me. The only suggestion is that you put a picture of all your agents in your brochure so we could put a face with the gentlemen we are working with.

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    Customer ServiceStaff

    Reviewed Oct. 1, 2021

    After my initial call with Ben M., I was extremely impressed with his level of knowledge and his warm and calming demeanor. He took the time to answer every question and/or concern I had with sincere, thoughtful responses. As for the transaction-I could not believe how smooth and efficient your process was. I would like to thank your staff and extend my appreciation and gratitude for providing such a trustworthy and professional service. My best, Jason ** MD.

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    Staff

    Reviewed Sept. 30, 2021

    Convert stocks to Precious medals. Spoke with Carl and he was able to answer all my questions. He put me in touch with Goldco staff who walked me through the process. In less than two weeks my purchase was complete. Thank you.

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    Staff

    Reviewed Sept. 30, 2021

    I'm very pleased with my experience transferring my IRA to a Precious Metals IRA with Gold Co. I was treated with respect from start to finish with every step explained to my satisfaction. I plan on sharing my experience with friends & family. John Vadset and the rest of the team were great.

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    Customer ServiceSales & MarketingStaff

    Reviewed Sept. 29, 2021

    This was my first experience rolling over a currency based IRA to a Precious Metals IRA. It was handled professionally, and with excellent communication along the way. The process was exceptionally easy thanks to our salesperson.

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    Staff

    Reviewed Sept. 29, 2021

    I chose to transfer some funds from an existing IRA to the Gold IRA with Goldco that has CNB as the custodian. I've had excellent success working with Ben Monaci, he is knowledgeable and promotes a good image for your company. Other people that were involved in the total paperwork and transfer have been friendly as well as the type of people that inspire confidence in that one has the feeling that these folks really do know their business.

    Thank You,

    Robert **

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    Customer ServicePricePunctuality & SpeedRefunds & PayoutsMaintenanceStaffRates

    Reviewed Sept. 26, 2021

    I transferred my IRA to a gold and silver IRA. The representative I had told me that when they received my money he would call me and I could tell him how I wanted it split up, how much gold and silver, the premium would be a small amount, at 1 time he said it would be about $1.50 markup for the silver. I expected to pay a premium, but expected it to be within reason. When my IRA was transferred he called me and told me that he had purchased 1 gold eagle and the rest silver. The silver was 1.25 oz coins and the cost was $84.16/each. I asked him why it was so high, silver was only $23 spot price. He said I needed to not go according to spot price or oz.

    After 40 minutes of discussion my husband said to return the money to who I originally had it with and cancel the order. The representative said he couldn't do that, because it was my money, not my husband's, I told him to return the money to Edward Jones where it came from. The representative told me that my husband didn't know about the pricing and tried to get me to keep the money with Goldco. That upset both my husband and I. The representative told me I needed to call back later that day and tell him what I wanted to do. I told him I wanted him to send it back to Edward Jones. He wouldn't listen and kept telling me to call him back later that day. I called him back later and he didn't answer or return my voicemail messages for the next 2 days.

    I contacted Edward Jones and started the paperwork to transfer the money back to them and they contacted the third party IRA company and got the money transferred back to them before Goldco could get the actual money. I will not deal with Goldco. I never did hear back from the representative since then. The premium for the gold eagle was reasonable but the standard silver military Guinea was going to have to increase over 4 times to break even with the spot price. My point is if you can never get a straight answer something is not right.

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    Goldco
    Response from Goldco

    We apologize for the experience you had.  As you can see from the 1000s of 5-Star reviews we have, this isn’t how we handle our customers.  If you don’t mind, management would like to find out more about what happened during your experience.  A manager will reach out to you to clear up any confusion and ensure that you are a satisfied.  Also, thank you for taking the time to write a review.  All reviews help us improve our business practices and policies.

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    Customer ServiceStaff

    Reviewed Sept. 25, 2021

    This is the first time I've bought metals and everyone was very patient with me. It took a while to make up my mind but Marty just kept calling once in a while, no pressure. I'm excited for my delivery to come. Thanks everyone.

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    Customer ServiceRefunds & PayoutsStaff

    Reviewed Sept. 22, 2021

    Michael was very helpful in many ways to get my money transferred from Wells Fargo, which WF was being very difficult until I finally called and David Yoo, me, WF rep did a conference call to convince WF to transfer my money.

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    Staff

    Reviewed Sept. 22, 2021

    I rolled over a portion of my 401k into a gold/silver IRA with Goldco. Everyone I talked to was very professional and the process was streamlined. I first talked to Sal Smith and then to David McFarlane, who advised me on what to purchase. I did this to try to preserve value in my retirement funds and I'm excited to see how it performs. Thank you.

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    Reviewed Sept. 21, 2021

    GoldCo is a company to be emulated. They are welcoming and respectful with dedicated attention to your needs and intentions. Their expert knowledge educates and they operate in total integrity. I am safe and protected now and into the future. Walter Dombrowski is the Best! I am grateful!

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    Punctuality & SpeedStaffRates

    Reviewed Sept. 21, 2021

    Have been thinking about precious metals for some time. Did extensive investigations and found Goldco rated #1. Dealing with Goldco was easy, professional and pleasant. Had a few minor glitches from transfer/holding cos. but Goldco helped clear them up promptly. So far very pleased with Goldco.

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    Staff

    Reviewed Sept. 21, 2021

    I just worked with GoldCo to move a portion of my retirement funds into a precious metals IRA. The process took a little longer than I was expecting, but all the representatives I worked with (and Tony Pino in particular as the account executive) were very helpful throughout the process and very good at explaining not only the process for the move but also what to expect moving forward. At this point I am very satisfied with my decision to move a portion of my retirement funds into a precious metals IRA and will recommend GoldCo to others looking to better diversify their IRA holdings.

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    StaffTransparency

    Reviewed Sept. 9, 2021

    I am happy with my experience. I knew practically nothing about metal investment. Carl's explanation helped a lot. I will now be able to evaluate this new investment area. I look forward to a good relationship with GOLDCO.

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    Customer ServiceCoverageOnline & AppStaff

    Reviewed Sept. 2, 2021

    I called Goldco and Talked with Carl whom is very knowledgeable on precious metals IRAs. He addressed all my questions on the matter professionally as well as other subject issues. The paperwork through the handling of transfer from one institution to another was handled very well. The Fed-ex drop off with included instructions was well done. The call backs were very timely. Friendly and supportive staff throughout the transition period. Going through the web site was well laid out with instructions to view your account. The followup from Carl to complete the purchase of coins was handled extremely well with good explaining of each area of purchase. The staff at Goldco are very helpful and strong assets in their respective fields. Pleasure to work with them.

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    Punctuality & SpeedStaff

    Reviewed Sept. 2, 2021

    I am very pleased with your representative that has handled my account. He is very knowledgeable, efficient, prompt and informative. He helped me make informed decisions and has a very personable and pleasant disposition.

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    Reviewed Sept. 1, 2021

    I was a little apprehensive about precious metal IRA's when I first contacted Goldco but thought that I would enquire anyway. Through a series of conversations with David Brein and my ultimate establishing my precious metals IRA with Goldco I have felt that Goldco is more like family and a group/company that I can trust with my hard earned money. What a pleasant experience.

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    Staff

    Reviewed Aug. 28, 2021

    My experience was great. The Goldco rep was very knowledgeable, friendly and helpful. They helped me to understand how I could roll my IRA from work into a precious metal IRA. I am extremely happy with your service and I have promoted Goldco to my friends and family. Thank you!

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    PriceStaff

    Reviewed Aug. 27, 2021

    I, like many others have concerns about my retirement funds (I am 57). I reached out to Goldco to discuss how to protect some of my assets. I explained to my rep, Carl that preserving assets was my main objective. Carl assured me he understood and that I was making a wise choice. However, Carl never mentioned the EXTREME markup that I was being charged and as of today I am 40,000 in the hole. I made this purchase in April 2021. I was treated as though I was an idiot for questioning this. I simply wanted to know why this was not disclosed when I was working with my rep. Imagine stating capital preservation as your goal only to lose 20k overnight, and as I mentioned it is now 40k. I could not be more unhappy and I feel like I was ripped off...or at minimum kept in the dark on details. Never again... I gave 2 stars instead of 1 ONLY because Ryan Sacks who works with Carl is a stellar representative.

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    Goldco
    Response from Goldco

    We apologize for the experience you had. As you can see from the 1000s of 5-Star reviews we have, this isn’t how we handle our customers. If you don’t mind, management would like to find out more about what happened during your experience. A sales manager will reach out to you to clear up any confusion and ensure that you are a satisfied customer. Also, thank you for taking the time to write a review. All reviews help us improve our business practices and policies.

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    Customer ServiceStaff

    Reviewed Aug. 27, 2021

    I found Goldco online while looking for the best company to rollover my IRA to a precious metal IRA and purchase hard assets. After doing a bit of research, talking to several companies, reading reviews and comparisons we chose Goldco. The overall experience was very professional and helpful. The John and Carl, the Account Executives were patient, helpful and informative, with no pressure. I highly recommend Goldco. This is my first experience in this market.

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    Punctuality & Speed

    Reviewed Aug. 26, 2021

    Being a new customer to buying gold and silver I was very leery and nervous. I wanted to diversify my retirement. I talked to few people at Goldco and everyone took their time to explain all and answer my questions, they made me feel very comfortable in my purchase. I would recommend them to all.

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    Reviewed Aug. 26, 2021

    I was treated great. He gave me all the answers to every question that I could think of. He also gave me info to some things that I didn’t even think about. The whole transaction was smooth without any hitches. I will use this company again to add to my account. Thanks again. J.G.

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    Customer Service

    Reviewed Aug. 26, 2021

    The people at Goldco are very easy to work with. Just a phone call and things get moving right away. They are able to answer any questions I have and are very polite. I would recommend doing business with them for your precious metals purchases.

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    Staff

    Reviewed Aug. 26, 2021

    I did something that I can't imagine me ever doing as I know nothing about medals except for the most part, they are pretty. Tim & Tony were most helpful even if they could not find Gold Freedom for me to purchase. I know my inexperience was very frustrating and I apologize for what to them were stupid questions. I hope that I will be even more pleased upon receipt of order.

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    Customer ServiceStaff

    Reviewed Aug. 25, 2021

    I had several phone calls with Jack Oliver, he was patient and informative. I am new to this type of investment and had questions that he was able to explain without making me feel like they were dumb questions. Overall a good experience.

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    Customer ServiceStaff

    Reviewed Aug. 25, 2021

    I worked with Josh. I called in one day to get information. Josh came into the call. Helped me every step. Gave me a lot of information. I am happy with the coins he recommended. I already told 2 other people about Goldco.

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    Staff

    Reviewed Aug. 21, 2021

    I am extremely pleased to have made the switch from my 401k to a precious metals funded IRA. Everyone worked professionally with me and my previous company. It was a flawless transaction. I was made aware of all steps that were being taken. Goldco you are outstanding! Thank you for being there during these extraordinary times. Laura M

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    Staff

    Reviewed Aug. 19, 2021

    Josh Leslie helped me in every step of the way. He helped pick out what kind of silver to buy. I was not sure what kind of silver to buy. He answered all my questions. I would highly recommend him to help you get your account started today.

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    Customer ServiceCoveragePriceStaffRates

    Reviewed Aug. 18, 2021

    I had done a considerable amount of research concerning the purchase of physical precious metals before contacting Goldco. I have a decent knowledge of the metals markets, experience with FOREX, can read candlestick charts, understand the Bid and Ask prices, and can execute successful trades based on Entry and Exit points within a chart. So, I thought I knew what I needed to know in order to make an educated purchase of physical precious metals. From the very moment I began conversations with Goldco, I came to realize my knowledge was on the kindergarten level compared to the education I was about to receive from Goldco!! And, that education was given in a relaxed, succinct, comprehensive, thorough, and professional manner.

    I immediately felt at ease, excited, and eager to hear everything I was about to learn. There was not one moment when I felt even a glimpse of pressure as, from the onset, it was made very clear to me that the objective was to help me understand every detail of the precious metals I am interested in as well as the entire procurement process so that I could make the best decision for my circumstance. I learned more than what I could have imagined learning [...you could also say I didn't quite complete all the research I should have :-) - but Goldco took care of that for me; absolutely!]. A few of the elements include the differences between physical metal and mined metal, bullion vs coins, modern vs premium metals, the grades/quality of metals produced by various mints.

    I also learned about the CUSIP security coding, storage, security, future access; and, which metals are in greater demand and what creates that demand. Goldco answered every question I was prepared to ask; and every question that arose during our delightful discussions - without hesitation. I am truly grateful for the assistance I have received from Goldco and am extremely pleased and confident of the decision I have made based on everything Goldco helped me to understand. And, I did it all without have to divulge my SSN or birth date. If that isn't the epitome of security, then I have no idea what is!!! Thanks for taking the time to read this.

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    Staff

    Reviewed Aug. 17, 2021

    What I have done is place a small percentage of my available assets to see how it works out with you. It is a test to determine where future assets go. My experience was that your reps were informative, insistent, and I will work with them again if this turns out to be a good investment. Time will tell.

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    CoverageStaff

    Reviewed Aug. 13, 2021

    My experience with GOLDCO has been very positive. The representative I deal with (David) has been so helpful and really held my hand through the whole process. I recommend this company to anyone considering the purchase of precious metals.

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    Staff

    Reviewed Aug. 13, 2021

    I had a very good experience with GOLDCO. I talked with two different employees multiple times. They were both friendly and knowledgeable. They answered any and all questions I had. I would definitely recommend GOLDCO.

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    Staff

    Reviewed Aug. 11, 2021

    Tony Pino helped me through a challenging and formidable task of transferring my IRAs to precious metals investment. His professionalism and technical knowledge was invaluable to me and most informative in making the right decisions.

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    Customer Service

    Reviewed Aug. 10, 2021

    Not knowing the ins and outs of a precious metals IRA, I was somewhat reluctant to even look into one. Since my first call with Goldco, any fear I had has disappeared. Carl, Ruby, and Donella have been great. My confidence is high, and I'm feeling pretty good right now about choosing them for my IRA. I certainly would recommend them to a friend.

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    Reviewed Aug. 9, 2021

    I have just finished a transaction to open a GoldCo IRA with a rollover from my traditional plan. The entire experience was very professionally handled and the transaction was done in a very timely manner. I was very pleased with the detailed directions and assistance that I received from all of those involved within the GoldCo company. I feel this is going to be a great plan for me and will definitely recommend it to others. Thank you all at GoldCo.

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    CoverageStaff

    Reviewed Aug. 9, 2021

    David Taylor was professional and very responsive. I had signed up with two other brokers before going with Goldco and a big part was due to David. He was also very informative in helping with the purchase of precious metals. Highly recommend.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Aug. 4, 2021

    Rad was a good salesman..talks a little fast but did a good job. David was also good, getting my info. Telephone calls were good and helpful..to the point. All in all a good experience. Would recommend Goldco, so far, to others.

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    Reviewed Aug. 4, 2021

    I must say I was pleasantly surprised by how easy it was to rollover a portion of my IRA. I am confident that I have made the right decision to invest in physical gold and silver in these uncertain times.

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    Price

    Reviewed Aug. 2, 2021

    Account executive Walter ** patiently educated us about investing in precious metals and led us through the process. Deborah ** took charge of the details of paperwork, making the process streamlined and worry free.

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    Staff

    Reviewed July 31, 2021

    I must admit I am very cautious when it comes to my family's security and was a bit skeptical when my wife suggested we diversify our savings into precious metals. With so many companies out there vying for attention it was exhausting finding an outfit that took the time with us to answer ALL our questions. Ben Monaci the account executive we connected with at Goldco was engaging, informative, patient, and went out of his way to ensure we were confident and informed. Our IRA roll over went off smoothly and we are well pleased with our experience.

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    Staff

    Reviewed July 30, 2021

    I have dealt with a number of personnel from Goldco over the past week. I have found them all to be most courteous and professional at all times. I have enjoyed working with them and highly recommend their service.

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    Customer ServiceStaff

    Reviewed July 30, 2021

    I decided to try GoldCo by ordering a quantity of silver coins. The representative, Reggie Johnson, spent a good half hour going over my options and explaining everything clearly. In fact, he talked with me several times before I ever placed my order. I went to my bank today to send a wire transfer which was accomplished this morning. By 1:00 pm I had gotten a call back from Reggie and another person verifying that the wire transfer had gone through and that an email with detailed info would be arriving by this evening. It did, and I am very pleased with the customer service that GoldCo provides. It is unusual in today's business environment and says a lot about the company and its employees and their values.

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    Staff

    Reviewed July 28, 2021

    Extremely happy with I made, the people I spoke with throughout the whole process were very helpful and most of all extremely knowledgeable and very pleasant to talk to, I look forward to a long-term relations with plenty of opportunities to buy other metals to improve on my retirement funds, I am so excited to have gotten started with the right people to guide me thru it all step by step, thank you very much for helping me make the right decision.

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    Staff

    Reviewed July 24, 2021

    David was easy to communicate with and very informative. There wasn't a lot of pressure as he guided thru the investment process. I checked out the BBB and the reviews before deciding to go with Goldco.

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    Staff

    Reviewed July 14, 2021

    I recently rolled over my IRA and my experience with Gold Co was pleasant and painless. My representative was very knowledgeable and kept me informed with every step of the process and answered all my questions. They even assisted me with rolling over my funds. I highly recommend this company, it was a good experience.

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    StaffTransparency

    Reviewed July 14, 2021

    I am researching the top five precious metals programs. Goldco has a great education presentation, and explanation. After sending forty-five minutes with the host and specialist I was given plenty of time to have my numerous questions answered. I know you will find Goldco friendly and informative. Alan

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    Staff

    Reviewed July 13, 2021

    After a few e-sign glitches, my experience with Goldco was satisfying. Any problems we had were ironed out expertly and as thoroughly as possible. Everyone I spoke to was courteous and patient with me.

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    Customer ServiceStaff

    Reviewed July 13, 2021

    Being a neophyte at setting up a precious metals IRA, I was highly impressed at the attitudes and knowledge of all the GoldCo employees with whom I interacted. This applies particularly to the individual who set up my wife and my accounts. He answered a multitude of questions as we proceeded, thus allowing us to maximally benefit from the activity. There is no hesitancy in recommending this company to anyone needing such services. No hesitancy.

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    Staff

    Reviewed July 8, 2021

    It is always a good feeling dealing with people that are friendly and very knowledgeable about the precious metals you are buying. They explained and answered all my questions. Great working with Goldco.

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    Staff

    Reviewed July 8, 2021

    I have looked into buying metals several times over the past year. Goldco, Tony Pino, wasn't pushy, was very informative and really explained the whole process. I'm so happy that I finally made the purchase. I would recommend Tony with Goldco to anyone thinking about purchasing metals. Thanks!

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    Staff

    Reviewed July 8, 2021

    Gold Co representatives explained the transaction quite clearly. This was very helpful for one not familiar with metals investing. Also they were particularly patient with questions and had clear answers. Seemed greatly knowledgeable. Relevant methods were mentioned.... Recommend highly.

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    Reviewed July 7, 2021

    My experience with the preliminary paperwork went very well and professionally done. Rubi made it very simple and smooth then Fred and Carl completed the rest. That made it a pleasant experience. Gilberto

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    StaffRates

    Reviewed July 1, 2021

    All the Folks at GOLDCO provided me 10 Star service rating. Tony Pino is a true professional and lucky to have a great team supporting him each and every day. GOLDCO provided me a seamless transaction. Thanks GOLDCO for your support. Michael C.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed June 27, 2021

    Tony Pino was 100 percent amazing. He was totally accurate with everything that he told us. He kept us totally informed. He always returned our calls very fast with an answer that we understood. We had dealt with other companies and there was no comparison. We are 100% satisfied with every one that we have dealt with at Goldco.

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    Staff

    Reviewed June 25, 2021

    The process was very easy and David Taylor has been very good at explaining all the options. There was no hesitation in answering all my questions thoroughly. Fantastic that there is storage available and included. I am very impressed with the whole process and will be doing a lot more business with Goldco.

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    Staff

    Reviewed June 24, 2021

    I just completed my IRA rollover into a precious metals IRA and everyone that helped me along the way was kind and efficient and they made it easier to understand the process. This is my first experience with this type of investing so their calm, confidence was indeed a benefit.

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    Staff

    Reviewed June 23, 2021

    I would like to thank Tony Pino, at Goldco and his team, my acct exec was terrific throughout the entire process, he was understanding and extremely knowledgeable. I am glad that I chose to go with Goldco, I feel very secure with Tony as my acct exec, and the whole team. You were all fantastic. I would recommend anyone who is looking for precious metals IRA to contact Goldco. Sincerely, Beverly **

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    Customer ServicePunctuality & SpeedStaffTimeliness

    Reviewed June 16, 2021

    My first reaction was fine. I was impressed with how Goldco made the process a simple one, and the 10% back on silver was a big incentive. Simone was wonderful. She is probably the best representative I have ever had the pleasure of doing business with. She was kind, courteous, and very patient. The trouble started after the transfer of money was placed. I did not receive any contact about the status of my order from Goldco for about a week despite assurances otherwise. I finally called myself and for the second time had trouble with the phone connection (the line would go dead with no response from Goldco). I had many questions, but I couldn't seem to get a word in, and then was scolded for my inquiries.

    My agent seemed to be in a terrible hurry and did not have time to be bothered with petty questions. I understand time crunches and would have fine with talking at a later time if that is what needed to happen. The process was not fully explained to me. I was not informed about any options as to what coins could be purchased or if I could have any delivered to my home. Asking was a huge inconvenience for my agent and he let me know how troubling my request was. In the end, I did not get my order placed the way I wanted. I still have unanswered questions and I am considering withdrawing my money and looking for a company that has time to answer customer inquiries.

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    Goldco
    Response from Goldco

    We apologize for the experience you had. As you can see from the 1000s of 5 Star reviews we have, this isn’t how we handle customers. If you don’t mind, we would like to find out more about what happened during your experience. Please contact our Customer Care Department at customercare@goldco.com or (855) 472-8494. Also, thank you for taking the time to write a review. All reviews help us improve our business practices and policies.

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    Customer Service

    Reviewed June 16, 2021

    Several months ago I could see a potential threat to my Personal Retirement due to the direction our current Government! I knew I needed to look into another way to try and protect some of my Retirement. I was of course concerned and very leary because I was looking to Invest a large amount of money. I came across Goldco online and began checking them out. I found nothing but good info from numerous Consumer Protection Agencies along with many Customer Reviews! I made the call and was fortunate to make contact with Marty. With his patience and ability to answer all my questions after many Phone Calls back and forth for several months I finally felt comfortable enough to move forward and I couldn't be more satisfied with that decision! Actually wish I would have moved quicker.

    Marty then put me in touch with John who then walked me through a "clear and uncomplicated" procedure which again left me feeling very comfortable and satisfied with this "Big Decision"! I couldn't be happier to now be part of the Goldco Family! I definitely recommend them to any serious investor looking to protect part of their Retirement including my Family and Friends...

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    Staff

    Reviewed June 11, 2021

    Once we connected (took about a month) for my portfolio quarterly review David (GoldCo Representative) pointed out one coin that was underperforming in comparison to other similar coins and why. A variety of coins were identified that are performing better. David encouraged me to discuss the various options and what I am expecting from the portfolio. Once the decision was made to move forward with the new coins, the process went very smooth. GoldCo representatives were with me every step of the process to answer questions and explain what happens next. Thank you, David, for the help managing my precious metals portfolio. I feel very comfortable with the chosen coins and my portfolio. Time will tell.

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    Staff

    Reviewed June 11, 2021

    My initial experience with Goldco has been more than I expected in terms of professionalism and the imparting of information. The GC associates made the whole process very comfortable and comprehensible for a novice like myself. This is a new endeavor for me and thanks to their spot on commitment to my needs, I look forward to our working together towards a mutually shared benefit.

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    Reviewed June 11, 2021

    I had previously gotten information about 6 months ago on this subject and was going to make the jump then with an inherited IRA along with some 401K's from previous employers. I made the decision to invest in silver vice gold because of its other uses in different industries. I have been very satisfied with everything so far.

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    Customer ServiceStaff

    Reviewed June 10, 2021

    I came across GoldCo when researching a safe haven for my IRA. They caught my attention with their terrific reviews, and the best move I could have made to protection my retirement. My initial contact was replied to immediately and my discussions since have been nothing short of courteous, professional, and on point. This is a group of talented individuals who know and understand the metals market. Their personalized service along with an equally talented support staff is exactly the reason they received 5 stars from me. Well earned!

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    Staff

    Reviewed June 10, 2021

    With all the uncertainties within our financial system, I had a lot of questions about where to redirect my money to secure my future and have peace of mind. Goldco was highly recommend and made my experience so easy. They spent so much time explaining step by step and made the whole process so simple, and comprehensive. I am very grateful for all their help and mostly their kindness.

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    Customer ServiceStaff

    Reviewed June 4, 2021

    Thank you to Jace and the team for great customer service! Also gave me excellent insights and recommendations on investments! I will be recommending to all my friends and family the benefits of diversifying retirements accounts with precious metals, and will be recommending Goldco as my go-to source! Thanks again!

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    Staff

    Reviewed June 2, 2021

    My experience with GOLDCO was very nice. The staff were well informed and shared their knowledge with me. They went over the different types of metals and their categories. I was happy with their help and would highly recommend them. Alan, Simone, and Karl were all very helpful.

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    Staff

    Reviewed June 1, 2021

    I had a great experience with Rad. This being my first time purchasing he explained everything in a professional and relaxed manner. I told him this was all of my money I saved during my twenty one years as a police officer and had to pray on this. We then had a enjoyable conversation about The Lord, and that he was a Christian as well. This was the main of many reasons I went with your company. Ruby was excellent as well. She explained everything to me and was very patient with my many questions.

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    Staff

    Reviewed June 1, 2021

    Everyone I spoke with were very helpful and provided the information and explained some important things I was unaware of that lead to a much better outcome for me. I am very confident and happy the way this transaction took place. Goldco will be highly recommended by me.

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    Customer ServicePunctuality & Speed

    Reviewed May 27, 2021

    My wife and I, being first time precious metal investors, were a challenge to Tony Pino of Goldco, but one they rose to with clear communication and great patience. With a modicum of knowledge, we were able to proceed with confidence and realize our investment strategy. Donella Shahbazian, in the back office, deserves credit as well for her prompt and precise responses. Thanks Team.

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    Customer ServicePunctuality & SpeedStaffTimeliness

    Reviewed May 26, 2021

    I would like some follow up to better understand how to track performance with online account log-in, etc. I have emailed the account team at GoldCo to this effect and gotten no response weeks later. Aside from that, my experience overall was very satisfactory.

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    Customer ServiceHonesty & Transparency

    Reviewed May 26, 2021

    David Brein, Senior Account Executive, with Goldco was very straightforward in the descriptions and processes needed to establish a Precious Metals self-directed IRA. My wife and I were both on the phone calls where he discussed the system and the type of metals that should provide the highest returns over the next few years. We were very impressed with his honesty, integrity, and knowledge of precious metals IRAs.

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    Staff

    Reviewed May 25, 2021

    Jack was friendly and professional. He answered all the questions that I had. He took the time needed to make sure that I understood the process. Everyone concerned with the setup of the self funded IRA and acquisition of precious metals was professional and a great help. I highly recommend Goldco!

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    Staff

    Reviewed May 21, 2021

    All of the salesmen were very professional that were selling me on investing in the Gold and Silver. All of the rest of the company were kind and knowledgeable about their job of recording the Gold and Silver so we will have a true record. All were very nice and professional. Noel

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    Staff

    Reviewed May 19, 2021

    I am very happy setting up and funding my Precious Metals IRA. All the members of the team were patient and helpful throughout the process. Kenny and Carl are very knowledgeable; and Simone brought all the paperwork and behind the scenes processes into completion. Great company as I move into my retirement years.

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    Reviewed May 18, 2021

    I recently rolled over to a portion of my 401K to a gold IRA, with Goldco. It was so easy and convenient on my part, due to the fact that I never left my office to meet. I would definitely recommend this company to my friends. My next thing is I would like to see an image of what I ordered, such as the Gold Freedom 0.25oz and the Silver Lucky Dragon (High Relief) 1oz and the Silver Military Guinea - 1.25 oz.

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    StaffTransparency

    Reviewed May 13, 2021

    I had a Great Experience with the GOLDCO professionals that I worked with. Joshua Hoffman and Ben Monaci were excellent. They both shared with me the current marketplace situation and Joe Biden's administration changes that are going to affect all of our 401K retirement plans and increase in Future taxes to all of us. They provided me a means of protecting my paper assets by investing in Gold and Silver Metals. Ben was especially patient with me with all the questions I asked. He ensured that I felt comfortable and confident in the decisions I was making.

    We spoke on several occasions to ensure that my transaction went smoothly. I kept him up to date every step of the way during the roll-over of my 401K, to the check cutting to the mail-back of the check to the structuring of the account etc. All in all, the process went very smoothly due to his assistance and the others that I met and worked with along the way. I would highly recommend to my family and friends, should the situation arise for them, to use GOLDCO services. I'm glad I decided to protect my assets with Gold and Silver metals. I now have a greater peace-of-mind for my financial future. Don **

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    Customer Service

    Reviewed May 12, 2021

    Goldco has been very good to deal with. They were very good with communication and timely response. We had some problems with the mail, but not their problem. Feels good to have invested in tangible metal. Satisfied customer Terry **

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    Customer ServiceStaff

    Reviewed May 11, 2021

    Ryan was very helpful in getting my RMD processed. We had several conversations on the advantages of converting my Eagles to Freedom coins in my 401-K account. The transaction was accomplished in a very timely manner, Great follow up!

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    Customer Service

    Reviewed May 8, 2021

    I have been very pleased with my work with GOLDCO, so far everything has been seamless and upfront with everyone that I have dealt with so far, I would not hesitate to recommend this Company if you are in the market for investment quality metals.

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    Reviewed May 7, 2021

    We were very satisfied with your service and appreciated how you took time explaining each question we had and it was many. This was all new to us on rolling over my two IRA's. We thank you. Evelyn and Ron **.

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    Reviewed May 6, 2021

    I have been very pleased with the ease of rolling over money with Goldco. I feel better knowing my investments with Goldco is in something with substance and not just paper. Josh and his team did due diligence to make sure everything was correct with my account. Very Much appreciate the service Goldco provides!

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    PriceRates

    Reviewed May 5, 2021

    Ben was very accommodating, he answered all my questions. He explained how things work, and assisted me with my purchase of silver coins. This was my first experience with buying silver, so he explained exactly what I would be purchasing (Silver Lucky Dragon w/ privy), quantity, and unit price for each coin. Also, explained about my bonus coins, (Silver Military Guineas).

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    StaffRatesTransparencyCommunication

    Reviewed May 1, 2021

    Tony Pino was the Goldco representative that I worked with. He was very informative and kept me updated throughout the process. He was always polite and answered all my questions. I enjoy reviewing the articles of interest that he sends to me for reading. He is a top notch Goldco representative.

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    Sales & MarketingStaffRates

    Reviewed April 30, 2021

    This was my first time to invest in precious metals. I did the research & saw that Goldco was rated #1 in Gold & Silver IRAs. Just what I was looking for! The experience has been seamless. They've taken time to educate me & helped to put me at ease by answering every question. The Sales person was never pushy, but patient as he knew that I was hesitant. Goldco has been there the entire way--from the rollover of a 401K into a self-directed IRA, to the actual purchase of the gold and silver. I have peace knowing that some of my retirement is now invested in gold and silver and in the hands of Goldco. Goldco is a first class organization! I have no hesitation in recommending them to anyone! Thank you for the opportunity to provide this recommendation.

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    Reviewed April 29, 2021

    I am new to precious metals and have studied for a while. Josh and Ben worked patiently with me through my many questions. I now feel confident I have set myself up to hedge a rocky economy that I feel sure is coming. Thank you Goldco for being there for the little guy.

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    Staff

    Reviewed April 29, 2021

    Ben Monaci and his assistant Simone have been very good reps for Goldco. All my questions were answered and they made me feel comfortable throughout the entire process. Both of them were in close contact with me every step.

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    Staff

    Reviewed April 28, 2021

    I did not have a lot of experience or knowledge about buying precious metals however the professional staff employed at Goldco made this process effortless. I would like to give a special shout out to Kenny and Carl for their patience and understanding in answering all my questions.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed April 28, 2021

    From initial consultation to final investment, GOLDCO has proven to be an outstanding decision for my portfolio. They not only provide true courteous customer service, they provide prompt communication as well. I look forward to my continuing investments relationship. Thank you!!

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    Customer ServiceStaff

    Reviewed April 28, 2021

    As a first time investor in precious metals, Goldco has been very helpful in responding to all my questions and helping me to understand the processes involved. Walter has been especially helpful and very patient with me. I'm looking forward to a long relationship with Goldco.

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    Staff

    Reviewed April 23, 2021

    My complete experience from the time I became serious about protecting my money I was completely handled by some very Professional people and they really came through for me. I would recommend the Gold Co team and challenge anyone to not be afraid to take the step in securing your hard earned monies. Thanks Goldco and CNB...

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    Sales & MarketingStaff

    Reviewed April 21, 2021

    Goldco gave me the opportunity to purchase precious metals in a Roth IRA. Very pleased with my sales rep, my office coordinator who worked with the rollover, and the person auditing the purchase. Very well trained personnel.

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    StaffRates

    Reviewed April 20, 2021

    Ever since the first day I contacted Goldco interested in starting a precious metals IRA they have been very helpful and patient with me. This was my first purchase for a IRA and I had a lot of questions and concerns. They stuck with me over several months and never forgot about my interests. I feel confident that I chose the right company to deal with.

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    Staff

    Reviewed April 18, 2021

    I had looked into numerous companies before choosing GoldCo. Upon talking to Travis I automatically decided I wanted GoldCo to roll over my IRA into precious metals. The staff is friendly, knowledgeable, patient, understanding and absolutely amazing. They were absolutely patient in helping answer my questions, and all of the staff made the process easy.

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    Punctuality & SpeedStaff

    Reviewed April 17, 2021

    I wanted to move the assets in my late Wife's IRA to mine to only pay one storage fee. I have had an excellent experience with Goldco for the past 3 years, and wanted to continue doing business with them. Everyone I dealt with in all the departments were more than generous with their time to make sure all the paperwork was done right to complete the transfer of the assets went as smooth as possible.

    Carl Oliverio help in the conversion of the proof assets in my wife's account to better performing ones for the good of my IRA. It has been a great experience being with Goldco for these years, and of great benefit to have them assist me in this transfer. I highly recommend them as an agency to handle your assets as they have with mine. Thank you to all, at Goldco, who were of tremendous assistance with my assets.

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    Customer ServiceStaffRates

    Reviewed April 15, 2021

    Goldco is one of the finest companies you may find, if you are considering an investment in precious metals. A highly rated company with intelligent, knowledgeable, and personable staff. Don’t take my word for it, call Goldco today and find out for yourself!

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    Reviewed April 15, 2021

    I recently rolled over a portion of my traditional IRA over to the self-directed Gold IRA with Goldco. It was a seamless process and Mr. Michael Goldstein walked me through every step of the way. I feel extremely confident in my choice to do this with Goldco. Highly recommended.

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    Staff

    Reviewed April 15, 2021

    Had a great experience with Goldco. I dealt with John Vadset and Amber Keller. Amber took care of the rollover process for my wife and I...She really knows her stuff and was an absolute pleasure to deal with. I dealt with John for the purchase. It was easy to tell he loves what he does and that he is very knowledgeable in this field. Answered all my questions. We are extremely happy that we invested with GoldCo and will definitely recommend to family and friends!

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    Customer ServiceStaff

    Reviewed April 7, 2021

    Purchased gold and silver to be held within my IRA account. Carl was extremely helpful and guided me through my purchase and subsequent distribution. Very pleased with the service, suggestions and follow up.

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    Customer ServiceStaffTransparency

    Reviewed April 7, 2021

    What a joy dealing with Robin and the gentlemen. Looking forward to my next adventure with them. They always made themselves available within a reasonable response time. They gave updates as events transpired. I was never left to wonder where I was in the process. Kudos to the team!

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    Staff

    Reviewed April 6, 2021

    This was the first time I have ever done anything like this. The people I dealt with at Goldco seemed so sincere and knowledgeable that I felt I could depend on them to guide me through this transaction. Time will tell if I made a good choice with my IRA.

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    Customer ServiceSales & MarketingPriceStaff

    Reviewed April 2, 2021

    Found them to be helpful for my first purchase. Guided me to buy coins for a more stable investment. It appears it may have been over market but my inexperience has a cost. The sales executive was patient with me and recommend the coin as the safest investment.

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    Staff

    Reviewed April 1, 2021

    The folks at Goldco have done a splendid job helping set up our precious metals IRA. Rad Brdar has laid out the specific plan we needed and walked us through the whole process. I highly recommend Goldco to anyone seeking precious metals.

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    Customer ServicePunctuality & Speed

    Reviewed April 1, 2021

    First heard of Goldco from Howie Carr and Chuck Norris. Response from Mike and John was prompt and setting up an IRA account was straightforward. John provided a great recommendation for my first purchase.

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    Staff

    Reviewed April 1, 2021

    The entire process was a great experience. Robert, Simone and Brian were very helpful and professional while still maintaining a positive personal experience. The movement of funds and purchases of silver was made extremely clear and easy. I was kept advised and informed throughout the entire process. I have already, and will continue to recommend Goldco to my friends and family.

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    Staff

    Reviewed March 31, 2021

    I have now done three good sized rollover transactions with Goldco over the last couple of years and I could not be happier. My account manager David and the rest of the Goldco staff have made the process not only painless, but of high quality as well. The diversity and value of the products has been top notch and proven over time. I recommend them to my friends.

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    Reviewed March 31, 2021

    I talked with Carl and he had great suggestions about which gold to purchase. He gave me pros and cons about the different levels. I would definitely go back and purchase from them again. A very good experience.

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    Staff

    Reviewed March 29, 2021

    Reggie ** and Ruby ** were patient and courteous with my decision making process to set up a self directed IRA. They were very knowledgeable without any pressure. I appreciate their assistance and feel much more secure having funds transferred to precious metals. I will likely transfer more in the future.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed March 29, 2021

    Tony Pino and his Goldco team created another very positive experience for me as I performed a 2nd rollover of a portion of my IRA into metals. The transfer from the old custodian worked flawlessly and the money was made available in my current account with the new custodian after submitting paperwork electronically - with relative ease. Email receipt of my purchase was provided within an hour of my decision of what metal and quantity I wanted to purchase. I really appreciate the speed and professionalism all members of the team provided as they worked with me to make this happen. I would not hesitate to recommend them to friends and family. Thanks Goldco!

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    Tech

    Reviewed March 29, 2021

    GOLDCO is a first class operation. Both Justin and Josh were very attentive, listening not only to my goals and objectives, but my concerns. I will not hesitate to refer GOLDCO as my #1 provider of Gold and other assets. Janette

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    Staff

    Reviewed March 24, 2021

    Everyone I’ve interacted with has been knowledgeable and able to answer my questions. The FedEx envelopes have been a time saver and have worked overnight. Andreas ** was quite helpful with expediting the transfer of funds. Carl ** has been able to guide me down a path I’ve never done before.

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    Staff

    Reviewed March 23, 2021

    We feel good about our investment. The process was explained well, and so far has gone as expected. The team was very helpful the entire process. Made our rollover effortless. The bonus of free silver was a great incentive. We look forward to our financial future with GoldCo.

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    Staff

    Reviewed March 22, 2021

    I have confidence in my purchase from Gold Co. I was treated with respect and my Bank caused a delay in transferring my funds which upset me but they were patient and understanding. My account was funded today. Thank you Gold Co.

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    Staff

    Reviewed March 19, 2021

    Very pleasant experience. Considerate, knowledgeable and helpful folks guided us through the transfer process. NO pressure. No stress. Always kept us informed during the transfer process. We will recommend GOLDCO to others if/when the opportunity might arise.

    M H in Saint Paul, MN

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    Staff

    Reviewed March 18, 2021

    GoldCo has been exceedingly thorough in sharing and educating regarding precious metals. There has been only concern for me as a client, with great courtesy and respect, and no limit in terms of educating me on the nature, economics and process involved with purchasing, owning, understanding the economy and assessing personal needs. The agent is very attentive and ready to assist in any way. I am grateful.

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    Staff

    Reviewed March 18, 2021

    I highly recommend Goldco if you want to secure your finances. When we started the process we knew nothing about gold, silver etc. The whole process was easy and educational. The team is confident and knowledgeable. They are accessible to reach to answer your questions.

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    Staff

    Reviewed March 17, 2021

    I have been very pleased with the service that I have received with Goldco. I have talked with both Robin Hubbard and Jordan Towers. They have been very helpful in my making a decision of what to do with my investments.

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    Customer ServiceStaff

    Reviewed March 17, 2021

    Since there was four parties involved in this transaction it seemed to take a long time. The other thing is my Account Executive made the choices of the silver and gold without my input. It was my money and I should have had a voice in the choices made. Other than that my Account Executive and all other personnel were easy to get on the phone. I greatly appreciate all the help I have received. Thanks to all that helped me. God bless all of you. V. **

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    Staff

    Reviewed March 16, 2021

    Contacted Goldco via internet to find out more information about the company. Checked out the reviews and liked what I was reading. Within a little over a day got contacted by David **. He was very courteous and knowledgeable. The paperwork was easy because they guided me through it and in a few days all I had to do was sign the paperwork. Looking forward to doing business with Goldco.

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    Punctuality & SpeedStaffCommunication

    Reviewed March 16, 2021

    I am a repeat customer because the attention that you receive from ALL of their employees is OUTSTANDING! Very knowledgeable, friendly and very fast service! They always kept me in the loop so I knew how my transfers/transactions were proceeding. You don't see this type of common courtesy anymore and it is so very much appreciated! EXCEEDED MY EXPECTATIONS!

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    Staff

    Reviewed March 10, 2021

    We have had a great experience with Goldco and continue to be impressed with the attention to detail from everyone involved with our transactions. David Brein, Senior Account Executive, is extremely knowledgeable and has answered all of our questions in a timely and thorough manner. We are grateful for David's assistance and his valuable insights.

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    Customer ServiceCoverageStaff

    Reviewed March 8, 2021

    GoldCo has been helpful in explaining your processes and even though you have had some issues communicating with me because of our cell-phone coverage, David Brein and Brian Beltethan have been patient and understanding of my intellectual shortcomings because of my age and communication difficulties. I look forward to working with them again.

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    Staff

    Reviewed March 5, 2021

    My experience with Goldco with Robert Morlock and Ruby has been wonderful. I couldn’t be happier. They were very helpful and I am just as happy as I can be the whole experience has been wonderful. I recommend them to anybody and probably will.

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    Customer ServicePunctuality & SpeedRates

    Reviewed March 4, 2021

    Every one we spoke with was very polite and responded quickly. They knew the process, product and all the other important issues we had questions we presented to them... Thank you Carl & Logan. You deserve 10 rating from us.

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    Customer ServiceOnline & AppStaff

    Reviewed March 4, 2021

    I have been very impressed with Gold Co since I first came on to their website. They immediately reached out to me and I wasn't put on hold forever to get to customer service. The entire staff is knowledgeable, helpful, kind and goes above and beyond to make the entire process smooth. They not only helped me set up my account, but educated me on precious metals and gave me investing tips. I am very, very satisfied with this company and would definitely recommend it to anyone!

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    Customer ServicePunctuality & SpeedStaffTransparencyTimeliness

    Reviewed March 2, 2021

    Out of several companies I contacted. Goldco is the only one who responded promptly, both initially and to my subsequent questions and requests, while others took days to respond. They provide patient explanations to a novice like me. That's why I chose them for my precious metal purchases.

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    Staff

    Reviewed Feb. 26, 2021

    Both John and Loretta were very helpful with their recommendations on my purchase of gold coins and finding the right fit for my needs. I would highly recommend them to my friends and relatives for their needs. In fact my son will be working with you on his needs for gold and silver. Thanks again, Earl **

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    Customer ServicePunctuality & SpeedStaffRates

    Reviewed Feb. 26, 2021

    I decided to diversify my retirement account by investing in gold and contacted several gold and coin companies. I wanted to do business with a California company and I contacted a company that I had talked to in the past and was not satisfied with the responses I was getting. I went on the internet and looked for top rated gold and coin companies and liked what I read about GOLDCO, a highly rated company. I had been reading about gold getting scarce and when I talked to John, a representative at GOLDCO he said he would try to fill my order, but was not optimistic.

    John said he would get back to me no later than Monday of the following week. John called early on Thursday to tell me he could not fill my gold order, but he had investment grade silver coins available if I was interested. His opinion was that silver, at this time, had a greater upside compared to gold. I recall in reading one of my investment letters, the editor said he has diversified his investment portfolio with investment grade gold and silver coins. I had also read that based on historical comparisons of silver to gold, silver had the greater upside. With that in mind I purchased the investment grade silver coins.

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    Staff

    Reviewed Feb. 25, 2021

    Michael and Walter have been very helpful and patient with us since this is our first precious metal order. Walter went to great lengths to be sure we were getting exactly what we want and that we understand the process. We appreciate their help very much and look forward to working with Goldco in the future.

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    Staff

    Reviewed Feb. 23, 2021

    I was so pleased with my experience with Ben, my Goldco Rep. He explained everything very well and was always responsive when I wondered what was - or wasn't - going on. I love the bonus silver and the fact that there is real silver in a depository in my name. Their records and reviews show that they are a reliable, reputable company. I'm so glad I found them!

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    Honesty & Transparency

    Reviewed Feb. 23, 2021

    Very pleasant experience! Goldco was honest and up front with me. Explained every little detail I had questions about, with kindness and patience. Efficient back office as well. Overall a very good experience. I interviewed 3 other companies but felt like Goldco was the way to go. Thank you Goldco!

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    CoverageMaintenance

    Reviewed Feb. 20, 2021

    I have had a very pleasant experience working with Kenney and Josh to take some of my savings in a bank and convert it to gold and silver. I am eagerly awaiting receipt of the precious metals to replace the US dollars, though I expect it to gain in value over time.

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    Staff

    Reviewed Feb. 19, 2021

    As this is my first experience with gold and silver the gentleman from Goldco was very patient and explained the process in a manner that was easy to understand and answered all of my questions. The entire transaction went smoothly and I was always informed of each step. Very pleased with the service I received.

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    Punctuality & SpeedStaff

    Reviewed Feb. 17, 2021

    I just completed and secured my 401 retirement account and my mutual fund account into my new IRA Precious Metals Account with "Goldco". I felt this was my safest way to secure my investments for my retirement future. The experience was simple, quick and easy. The staff was very friendly and easy to talk to. I would highly recommend them to protect your 401 too.

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    Goldco Company Information

    Company Name:
    Goldco
    Address:
    24025 Park Sorrento, Suite 210
    City:
    Calabasas
    State/Province:
    CA
    Postal Code:
    91302
    Country:
    United States
    Website:
    www.goldco.com

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    AWARDS & CREDENTIALS