
Goldco Reviews
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About Goldco
Goldco is a precious metals provider that has helped customers place more than $3 billion in gold and silver for over a decade. It helps customers transfer or roll over funds from IRAs, 401(k), 403(b) and 457 plans into a self-directed IRA. In addition to IRA accounts, Goldco offers customers a way to buy precious metals with savings outside of a traditional retirement account.
Visit goldco.com- Wide range of retirement diversification products
- Guaranteed buyback
- Doesn't publish fees online
Goldco Reviews
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Reviewed March 5, 2021
My experience with Goldco with Robert Morlock and Ruby has been wonderful. I couldn’t be happier. They were very helpful and I am just as happy as I can be the whole experience has been wonderful. I recommend them to anybody and probably will.
Reviewed March 4, 2021
Every one we spoke with was very polite and responded quickly. They knew the process, product and all the other important issues we had questions we presented to them... Thank you Carl & Logan. You deserve 10 rating from us.
Reviewed March 4, 2021
I have been very impressed with Gold Co since I first came on to their website. They immediately reached out to me and I wasn't put on hold forever to get to customer service. The entire staff is knowledgeable, helpful, kind and goes above and beyond to make the entire process smooth. They not only helped me set up my account, but educated me on precious metals and gave me investing tips. I am very, very satisfied with this company and would definitely recommend it to anyone!
Reviewed March 2, 2021
Out of several companies I contacted. Goldco is the only one who responded promptly, both initially and to my subsequent questions and requests, while others took days to respond. They provide patient explanations to a novice like me. That's why I chose them for my precious metal purchases.
Reviewed Feb. 26, 2021
Both John and Loretta were very helpful with their recommendations on my purchase of gold coins and finding the right fit for my needs. I would highly recommend them to my friends and relatives for their needs. In fact my son will be working with you on his needs for gold and silver. Thanks again, Earl **
Reviewed Feb. 26, 2021
I decided to diversify my retirement account by investing in gold and contacted several gold and coin companies. I wanted to do business with a California company and I contacted a company that I had talked to in the past and was not satisfied with the responses I was getting. I went on the internet and looked for top rated gold and coin companies and liked what I read about GOLDCO, a highly rated company. I had been reading about gold getting scarce and when I talked to John, a representative at GOLDCO he said he would try to fill my order, but was not optimistic.
John said he would get back to me no later than Monday of the following week. John called early on Thursday to tell me he could not fill my gold order, but he had investment grade silver coins available if I was interested. His opinion was that silver, at this time, had a greater upside compared to gold. I recall in reading one of my investment letters, the editor said he has diversified his investment portfolio with investment grade gold and silver coins. I had also read that based on historical comparisons of silver to gold, silver had the greater upside. With that in mind I purchased the investment grade silver coins.
Reviewed Feb. 25, 2021
Michael and Walter have been very helpful and patient with us since this is our first precious metal order. Walter went to great lengths to be sure we were getting exactly what we want and that we understand the process. We appreciate their help very much and look forward to working with Goldco in the future.
Reviewed Feb. 23, 2021
I was so pleased with my experience with Ben, my Goldco Rep. He explained everything very well and was always responsive when I wondered what was - or wasn't - going on. I love the bonus silver and the fact that there is real silver in a depository in my name. Their records and reviews show that they are a reliable, reputable company. I'm so glad I found them!
Reviewed Feb. 23, 2021
Very pleasant experience! Goldco was honest and up front with me. Explained every little detail I had questions about, with kindness and patience. Efficient back office as well. Overall a very good experience. I interviewed 3 other companies but felt like Goldco was the way to go. Thank you Goldco!
Reviewed Feb. 20, 2021
I have had a very pleasant experience working with Kenney and Josh to take some of my savings in a bank and convert it to gold and silver. I am eagerly awaiting receipt of the precious metals to replace the US dollars, though I expect it to gain in value over time.
Reviewed Feb. 19, 2021
As this is my first experience with gold and silver the gentleman from Goldco was very patient and explained the process in a manner that was easy to understand and answered all of my questions. The entire transaction went smoothly and I was always informed of each step. Very pleased with the service I received.
Reviewed Feb. 17, 2021
I just completed and secured my 401 retirement account and my mutual fund account into my new IRA Precious Metals Account with "Goldco". I felt this was my safest way to secure my investments for my retirement future. The experience was simple, quick and easy. The staff was very friendly and easy to talk to. I would highly recommend them to protect your 401 too.
Reviewed Feb. 16, 2021
As a first time investor in precious metals Tony was very patient with all my questions and in helping me through the process. Everyone at Goldco was very professional and helpful with simplifying the process and keeping my goals in mind.
Reviewed Feb. 16, 2021
Every person that I've interacted with at Goldco has been great! Very helpful, very informative, and very easy! John took the time to explain everything about my order, and encouraged me to reach out at any time if I have any questions. Customer service is on point, and I would highly recommend working with Goldco!
Reviewed Feb. 12, 2021
My husband and I are getting close to retirement age, and with the state of the economy, pandemic, and devaluation of the dollar, I've been considering putting part of my IRA into silver, due to its value as a precious metal and industrial usage. I reached out to Goldco, and felt very comfortable talking to them, about my concerns. They handled everything very quickly and efficiently, actually answered the phone whenever I called, and made the conversion to a silver IRA a breeze. I highly recommend Goldco!
Reviewed Feb. 10, 2021
I had the pleasure working with Tony Pino on my first experience buying gold and silver for my precious metals IRA. Tony's explanations were clear, concise and informative. He guided me through all aspects purchasing gold and silver. He was understanding to my needs keeping me updated with phone, texts, and email communications every step of the way to purchase. I would highly recommend and not hesitate to use Goldco and Tony for future purchases of precious metals. Tony was great to work with and I plan to do more with him in the future. Thanks Tony
Reviewed Feb. 8, 2021
This is my first attempt at buying a large quantity of metals and so far I have been very happy with the sales staff. They all have been very friendly and helpful. I will recommend Goldco to my friends and family.
Reviewed Feb. 8, 2021
I greatly appreciated the assistance I received in helping me diversify into precious metals. David Taylor was very professional, knowledgeable and personable. He answered all my questions usually before I even asked. I couldn’t have had a better experience. Thank you David.
Reviewed Feb. 4, 2021
Awesome company!! From start to the end of the process, Carl Oliverio kept me informed all the way through and guided me with my investment choices. Patricia Loya was very helpful, knowledgeable, and friendly. She took care of all my paperwork. Carl was very patient with me and took the time to explain in detail all the differences in the metals. The Goldco team has been an exceptional team to work with, it’s refreshing to find a company that still knows about customer service and how to treat the customer. THANKS again Carl and Patricia for everything you guys did, much appreciated.
Reviewed Feb. 4, 2021
Went well, easy process, Carl was helpful for me, since it was my first time doing this. Hoping to have a enjoyable experience as we continue to use these for the future. So far so good. They're very professional. Would recommend using Goldco, for metal purchasing.
Reviewed Feb. 3, 2021
I was very anxious and trying to learn on the fly, Rad Brdar took his time, explained the process and repeatedly reassured me that my investment would be secure and readily accessible if needed. I wouldn’t deal with anyone else.
Helen **
Reviewed Feb. 2, 2021
I want to thank George & Walter for taking the time to educate me on the value of having Gola & Silver in my portfolio to reduce the risk of having all my investments in the stock market. It was a pleasure talking with Walter and getting to him as a person.
Bill **
Reviewed Feb. 2, 2021
I expect good and long relationship with Goldco. James Edward **.
Reviewed Feb. 2, 2021
I was skeptical at first with GoldCo. After talking with Mr Badar and his staff set my mind at ease. I am now impressed with Goldco. I will continue to do business with them. I will recommend them to my friends.
Reviewed Feb. 1, 2021
Ryan was great to work with, very patient yet efficient, and did a great job explaining my options to me. Seamless buy-back and reinvestment experience. Been with GoldCo since 2014 and will be using them long into the future for any precious metal investments.
Reviewed Jan. 30, 2021
Goldco personnel were helpful and answered all my questions to satisfaction. They have done everything that they said they would do up to now. Now I’m just waiting to receive my shipment. Thanks for all your help, Ken.
Reviewed Jan. 29, 2021
Have enjoyed working with Carl the past several days to help me transfer my GOLD IRA account to GOLDCO. The move was done better my positions in my precious metals IRA account. Today I spoke with Briannas he went over the changes I want to make to my IRA. They both provide clear pricing information and are willing to answer questions to help me understand everything.
Reviewed Jan. 29, 2021
Really enjoyed working with David. He was very through in the beginning and answered a lot questions which made me feel very comfortable in understanding everything. I would have no problem recommending David and Goldco to friends.
Reviewed Jan. 29, 2021
I was very pleased with my order of precious metals. I would highly recommend working with Goldco when making your purchase as they will walk you through every detail and answer any questions you may have. You will find them very helpful.
Reviewed Jan. 27, 2021
I was treated "like family" when purchasing precious metals. When investing a lot of money it is very important for me to be treated more than an unknown customer. It is nice that the person taking your order cares about you and your financial goals and takes the time to explain things to you. Being kind, knowledgeable and friendly are important to me.
Reviewed Jan. 26, 2021
All of the staff from Goldco were wonderful to work with. Professional, polite and informative, they always treated me with respect. Since I am new to the self-directed IRA market, they could have treated me as uninformed, but instead explained everything clearly and favorably.
Reviewed Jan. 26, 2021
I wanted to buy metals in light of the value of the dollar and fears of rising inflation, together with an expected drop in the stock market, but did not know how to proceed. I found Goldco on the internet and requested more information. I just made my first metal purchase and found Goldco to be very helpful and knowledgeable. 5/5 rating for me.
Reviewed Jan. 25, 2021
It started with a phone call from Tim **. He was very nice, informative and helped me understand the process. After I had made the decision to invest he sent me to Tony Pino and he was also very thoughtful and informative and helped me understand how it all works. I have been wanting to invest in gold and silver for quite some time and just didn't know where to start so you can imagine how happy I was to have two very understanding people answer my questions and help me make it happen. Thank you Tim and Tony, I appreciate your help and kindness in a very stressful situation.
Reviewed Jan. 23, 2021
With the intention of switching part of my traditional IRA to a precious metals IRA I vetted a number of highly rated companies. My experience with Goldco was very positive from initiation. The professional attitude of all I interacted with gave me the confidence and knowledge to proceed. They are open to any and all pertinent questions with the expertise to give cogent answers.
Reviewed Jan. 21, 2021
Mike and John were very helpful and professional. They answered my questions and clarified the tax strategies that can help me preserve capital in my precious metals Roth IRA account. I am looking forward to adding to the account in the future.
Reviewed Jan. 20, 2021
I was interested in investing IRA funds into gold and silver but decided to purchase coins using savings account funds. The many questions I had were all answered quickly and patiently by the employees.
Reviewed Jan. 15, 2021
I contacted Goldco to change my IRA account to them. Well they were just wonderful. All of the people I spoke with were very Knowledgeable. They took care of everything and kept me informed step by step. I will recommend them to everyone. My wife who was very fearful of changing anything just turned her IRA over to GoldCO today.
Reviewed Jan. 14, 2021
I saw an Goldco ad on the Internet and it caught my interest. I inquired and was contacted by Goldco personnel. I received courteous, professional and knowledgeable information throughout our several conversations. I was never pressured and the staff was very considerate to call back later if I was too busy at the time of their call. After all questions were answered to my satisfaction, I signed up and I recommend Goldco very highly.
Reviewed Jan. 14, 2021
Ben was extremely knowledgeable and helped guide me through the process of converting part of my 401K into an IRA of precious metals. I highly recommend Goldco to anyone wanting to secure their future with tangible wealth.
Reviewed Jan. 13, 2021
I recently began my research into areas which have done well during market volatility, and during times when the Federal Government entered periods of hyper spending and the printing of dollars to "help the economy", aka 2020. After deciding that owning metals or metals stocks might be of interest to me, I made contact with Goldco, and was introduced to Walter Dombrowski. Our first conversation was informative, but left me with many more questions than answers about precious metals and the benefits of a metals retirement account. I sent a number of communications to Walt because gold and silver investing was so foreign to me, and he responded to every inquiry, professionally, timely and more like a professor engaging his student who he wanted to understand the subject, not just regurgitate the data and talking points.
I have now opened a self directed metals IRA, as well as a non qualified account. We had a clear and concise reason to purchase the coins that we did, and we have a specific strategy to follow certain market indicators and exit the position(s) if certain plateaus are achieved. We already have a reallocation and diversification overlay planned out should we take profits and decide to reinvest some or all of the proceeds. I'm also open to owning some or all of these metals for the long haul and eventually passing the coins down to my children and grandchildren. I highly recommend Goldco, their support staff and Walter Dombrowski in particular.
Reviewed Jan. 11, 2021
Everybody I had contact with was very helpful with getting me my information about how the process works and with helping me get an account set up. John ** as senior account executive is very knowledgeable about the assets and made me feel very good about the decision to invest in these assets. Jacob, John, Andres, Lauren and Brian I thank you all for everything you have done for me and I look forward to continuing to work with you.
Reviewed Jan. 11, 2021
According to Goldstar Trust Company in Canyon, Texas, my IRA transfer of gold and silver has not arrived. In addition, my purchase of silver coins has not arrived at my home. Delays like this should never occur.
Reviewed Jan. 11, 2021
It is a rarity that I do any review but the team at Goldco warrants a top flight outstanding! From my first contact to last contact, everybody was knowledgeable, friendly and very professional. I would like to thank John, Michael, Ruby, Amber and Brian (if I were getting a team together I would want each and everyone on my team with John V. being my quarterback). Having spent six years in the U.S.Navy and another forty plus year in sales and or management and I have a serious dislike for pushy people. Nobody at Goldco was every pushy, always professional. I worked with John the most and I understand why he is a Senior Account Executive. John does an excellent job of what I would call fact and feeling finding to ensure my understanding before purchasing. Thank you again and looking forward to working with you in the future.
Reviewed Jan. 7, 2021
I had the pleasure of working with Rad. He answered all my questions and was always available to take to me. He set we up with Patrica who helped me handle the transfer from my 401k account. The whole experience was easy and handled cleanly. I would tell everyone that Goldco was easy to deal with and I would highly recommend them.
Reviewed Jan. 7, 2021
My interest and subsequent relationship with Goldco began 5 yrs ago. At that time I was advised against making the move by my sons (the experts), wish I could buy gold for what it was then... In any event, I contacted them again, and was sold on the idea by Rad Brdar who is now MY GUY. Inspite of a few missteps on my part he worked very diligently and patiently with me and I successfully transferred my IRA account to Precious Metals with Goldco. Rad and Ruby and Andres were all wonderfully supportive and encouraging during this process. I couldn't be happier with the professional and yet personal way in which the representatives of GoldCo advised and helped straighten out all the bumpy road which I presented them. I would highly recommend this group of professionals to anyone seeking to learn more about investing in Precious Metals. Thank You GoldCo!!
Reviewed Dec. 29, 2020
Over the past two years I have spoke with at least five Goldco representatives. Each of them were very courteous, professional and respected my time. While considering the current economic times Americans are facing, I completed my IRA conversion to Gold and Silver in December 2020. I highly recommended Goldco to make the conversion easy and without a lot of add on cost to conversion.
D.S.
Reviewed Dec. 28, 2020
This is my first time dealing with a company such as Goldco. Alex and Ben, the two Goldco associates I have dealt with, are very knowledgeable and have answered all of my questions, some more than once. In an attempt to make sure I understood everything we discussed, they even e-mailed me informative literature. I have been very satisfied with my Goldco experience so far.
Reviewed Dec. 25, 2020
Our experience has been great dealing with Goldco. Our service rep, Ben, has been straightforward and has answered all of our questions. There has been no pressure and the process of opening our IRA account has been simple and straightforward. We have already suggested looking into Goldco to a couple of our friends and family.
Reviewed Dec. 23, 2020
Everyone that I have dealt with at Goldco have been exceptionally professional and responsive. I am just a small fish with a desire to protect some assets for my family. The people at Goldco treat me like my business matters to them? If I could recommend them more I would. WELL DONE! GREAT JOB! THANK YOU!
Reviewed Dec. 22, 2020
I have purchased gold from a few different companies and my experience with Goldco is by far my most positive experience. I had a million questions and my representative Sal was very patient. Will be my go to precious metals company!
Reviewed Dec. 22, 2020
I and my wife have wanted to invest on gold, but we did not know how and where. I got the advertising email from Goldco and called. They have guided easily and friendly from the beginning to setup. And I am glad I just use my IRA mutual funds to gold account. I feel it more balanced and secured.
Reviewed Dec. 16, 2020
We just completed our first IRA rollover into precious metals. Carl O. and Patricia L. and others were very helpful and knowledgeable and guided us each step of the way. I highly recommend Goldco to anyone seeking to shelter some of their retirement funds.
Reviewed Dec. 16, 2020
I was assisted by Ben Monaci. The process from opening the account to making the investments was straight forward and easy. Thank you for helping me preserve my retirement funds. Ben handled all my questions and patiently explained everything.
Reviewed Dec. 16, 2020
I rated the best as the employees personalize service. They are readily available to counsel clients on their investment queries and take the time assure the best plan to set into motion by taking the time to chat to establish trust. I am confident that I chose the right company.
Reviewed Dec. 15, 2020
I feel very pleased with the quality service, information, attention, no pressure, concern for my own goals that I received from Goldco, particularly with Zeve, James and Brian. All were professional, efficient and friendly. Wonderful experience! Will recommend to friends and family. Thank you.
Reviewed Dec. 15, 2020
Every body I talk to is real nice and seem to be very competent in there their jobs. Since I live out of town and have a PO box it has caused a delay in getting started, too bad. When I get living address from gas and electric we will get started. It would be better if physical address requirement is informed at the very beginning.
Hi Wesley! Thanks so much for your nice words, and for taking the time to write a review. All reviews help us improve our business practices and policies. Sorry PO Box held things up. We look forward to working with you!
Reviewed Dec. 14, 2020
Both David ** & Josh ** have been more than patient with my myriad questions. David methodically walked me through the entire procedure. There was a minor issue w/ my 401K custodian, but again, David was on top of it and provided an easy solution. I’m very pleased with the service from Goldco!
Hi Anthony! Thanks so much for your nice words. We’re happy to hear you had a positive experience with us! Sorry you had an issue with your old custodian. We look forward to working with you for years to come!
Reviewed Dec. 11, 2020
It took a month to transfer $25K from my Ameriprise retirement accounts to Strata Trust in order to open an self-directed IRA with Goldco doing the coin purchases. Your people: Tim ,Tony, and Ruby make a great team. I'd give them a five and a 1 for Ameriprise. Tim is a great closer. Tony gave very useful information, and Ruby ought to work at the UN for her patience, courtesy, competence, and determination.
Hi Kenneth! Thanks so much for your nice words. We’re happy to hear you had a positive experience with us! Sorry your old custodian prevented you from moving your account to Goldco sooner. We look forward to working with you for years to come!
Reviewed Dec. 9, 2020
Your people, like Reginald ** and Patricia ** are the best I have ever dealt with, they were clear & efficient in all this transaction, I have full confidence in all they did and how well they communicated with me.
Reviewed Dec. 5, 2020
This was a very easy transaction. I told Goldco what I wanted to purchase - gold. They did all the paperwork for me. The papers were sent to me and I signed them and sent them back. A couple of glitches were quickly solved...by Goldco, not by me. The whole experience was very good.
Reviewed Dec. 3, 2020
I have no problem with GoldCo or any of the personnel I have talked to in my time with your company. Josh Leslie has been outstanding to work with. Very helpful and sincere as has anyone else I talk spoke with. I have found GoldCo to be a highly credible firm and at least at this point have no reason to seek other companies for the management of my precious metal portfolio.
Reviewed Dec. 1, 2020
Very helpful. Answered all of my questions, I feel honestly. Responded quickly and kept me up to date during start-up of my account. Will be doing more business with GOLDCO in the near future. Will be talking to friends and family on transferring from their 401K’s in an IRA through GOLDCO as another asset account. Thanks.
Reviewed Dec. 1, 2020
I spoke with Mr. ** & Josh today and I have to say, those two guys are the nicest guys I’ve ever met. They both took the time to explain every little detail to me. I hope to get a little wealthier along with all of you.
Charlie
Reviewed Nov. 25, 2020
I have been very pleased with the timely responses and valuable assistance in transferring my IRA into precious metals. The process is still ongoing. Carl has been very responsive and helpful in helping to work out the details. I look forward to a mutually beneficial relationship with Goldco.
Reviewed Nov. 25, 2020
SL Smith was very helpful and encouraging during the phone application by process. He was able to answer my questions and assist with decision making. I was very pleased to learn that Goldco can assist with purchases other than IRA precious metals. I am also interested in a real estate purchase within my Roth IRA.
Reviewed Nov. 24, 2020
I've done business with Goldco for almost 4 years and have made gains of approx 50% in 3 years. Just moved more of my IRA to Goldco and feel very good about it. Given the state of politics, gov spending, covid, etc., I have less and less faith in paper. Josh was very helpful, informed and patient with me. Thanks again Josh.
Reviewed Nov. 20, 2020
The process is very clear and simple. My questions were answered on the spot, with no confusion. We opened an account here in 2018 and will be doing business again. Thank you for the great service in these busy times.
Reviewed Nov. 12, 2020
I was happy with the high relief quality of both the gold & silver coins. We received calls from other similar Gold Companies but found GoldCo was willing to work with us to match or go above & beyond our other offers. In the end we decided to go with GoldCo and look forward to a long relationship with them. Big thanks to Chris. Was a pleasure doing business with you.
Reviewed Nov. 9, 2020
At first I was hesitant and concerned, did my research and found GoldCo as a top 10 place (rated 2nd) to get gold IRA. Was contacted and the team was great, they answered all my questions and made the whole process for me easy and simple. I just purchased my first metals and excited to see how things will go.
Reviewed Nov. 9, 2020
From the first contact I had with Goldco I have received an excellent level of service, knowledgeable staff who guided me in making a very easy transaction. I will certainly be buying from them again especially as they have some fantastic exclusive coins!
Reviewed Nov. 4, 2020
Josh has always given us good service, providing knowledge and making sure we are maximizing our investments with GoldCo. We feel secure in working with him. Yesterday's transaction was about upgrading and review of what we have with GoldCo. Our losses from the 2018 "Camp Fire" were total. Things are complex. Thank you. RDN
Reviewed Nov. 3, 2020
I’ve recently had several transactions set up with Goldco representatives Ben and Kenny and have had professional advice and help setting up my accounts. I look forward to seeing my accounts grow in the next few years.
Reviewed Oct. 31, 2020
The experience was an easy one and handled very professionally. Everyone we worked with was helpful and friendly. My agent shared videos to help me make educated decisions. I was rolling over from four different companies. There were many phone calls that had to be made with those companies to make everything happen. My agents followed up at every step of the process until everything was completed. I am very happy with my results.
Reviewed Oct. 28, 2020
Hi everyone. I'm a "blue collar" worker and at the time I was considering the purchase of gold I was terrified because I knew nothing about purchasing gold. If it wasn't for my new friends at Goldco I probably would not have purchased my gold. Paula and David are the best of the best at being understanding to my concerns and making me comfortable with their detailed explanation of every detail thing I wanted to know about gold. I thank God for helping me find Goldco. L. **
Reviewed Oct. 21, 2020
GOLDCO was very informative and provided very useful information. We were advised to take action to improve our holdings and it was done without any pressure. Advice given was very helpful in our making a decision to change our holdings.
Reviewed Oct. 19, 2020
Kenny & Ben worked with me to consolidate multiple separate retirement accounts by rolling them over into a new self-managed precious metals IRA with Equity Institutional. The account closings and funds transfers went smoothly and quickly. Accounts opened, metal selection completed and orders placed quickly & professionally.
Reviewed Oct. 14, 2020
From the beginning Tim Pipkin has been professional as he kindly educated my wife and myself on the current gold market as well as past gold market history. Tim and the others have been very helpful with answering our questions without pushing us for a sale. My wife and I are both comfortable with our decision to purchase gold from Goldco and storing the gold in secured facility. We have peace of mind with the whole process. Thank You All for a good experience.
Reviewed Oct. 9, 2020
Everyone that I spoke to today was very kind and courteous, they helped me through the process of changing things over to you as well as helping me purchase the metals. Miss Patricia ** and the others on down are a great asset to your company, you should be proud to have such wonderful and helpful people working for you, each one was very patient with me and answered all questions I asked. Thank you so much for being so helpful, God bless, stay safe. Charles **
Reviewed Oct. 8, 2020
Goldco and it's representative Jack was very knowledgeable and walked me through the whole process. It was my first time doing something like this and my first order. They were very helpful and made me feel confident in what I was doing. I would recommend Goldco to others.
Reviewed Sept. 30, 2020
Goldco did a superb job of handling my recent transaction. Josh Leslie was the Senior Account Executive who walked me through the process every step of the way. He provided detailed information on the various coin options and succinct recommendations. I am completely satisfied with the way he kept me informed from the beginning to the time the transaction was completed. I have great confidence in Goldco as a company that generates trust in its business dealings.
Reviewed Sept. 30, 2020
I have really learned a lot from my Account Advisor David Brien. This company does what they say they are going to do and deliver on that word. I have enjoyed working with David and his team to get my account set up for my peace of mind for the future.
Reviewed Sept. 26, 2020
I've had an account with Goldco since 2014. I had a few calls from them over the years - I never got much info from whoever called...until recently. David called, said the coins I bought in 2014 weren't doing well...and suggested going another route. We put together a trade that, hopefully, will be better to me. He also said that he would follow up quarterly to make sure we stay on the right track. This is all much appreciated.
Reviewed Sept. 24, 2020
Reggie did a great job of administrating my purchase. Unfortunately, I have been residing at my Montana house for an extended time and will return to my primary house October 3, 2020. I will immediately contact Reggie upon my return.
Reviewed Sept. 24, 2020
I transferred money from a 401K to a money IRA. Everyone I spoke with at GoldCo was very professional and explained the process, they answered all my questions. Seamless and easy process. I will be recommending GoldCo to friends & family. Thank you again.
Reviewed Sept. 20, 2020
Difficult Choice when it comes to choosing which Company to go with, Carl was very helpful but would never disclose rates & fees. I did research on holding companies and decided that I didn’t want to turn 100k from a rollover into $80k or even less in people but that doesn’t help when I’ve lost 20K potentially.
Reviewed Sept. 16, 2020
Tony ** was excellent in making this experience as pleasant as possible, and answering my every question in a knowledgable and professional manner. I look forward to doing business with Goldco again in the future. Thank you!
Reviewed Sept. 11, 2020
Reggie and Ruby were ready to answer any questions I had pertaining to these transactions. They were courteous, patient, and thorough. There was also a man whose name I think was Marty. It was obvious they were a team in constant communication with one another. Each one knew how to reach the other for answers within a very short period of time. I would not hesitate to recommend them to a friend or relative.
Reviewed Sept. 5, 2020
Representatives were very helpful and knowledgeable in Preparing the paperwork and overnighting the documents over to me for signature. All the information I needed was included. The rollover went flawlessly.
Reviewed Sept. 5, 2020
I researched several Gold/Silver firms and chose to go with Goldco because of how genuine Kenny and Ben were. They were patient with my (probably dumb) questions, and forgiving of my procrastination. They both explained things in way that made this complex financial stuff seem simple. I was so excited to be finalizing with them.
Reviewed Sept. 3, 2020
David McFarlane was the representative that I spoke with concerning portfolio changes that would be to my benefit. Not only was he very helpful, but also respectful in explaining, and thus answering all of my questions.
Reviewed Sept. 2, 2020
The setup process went smoothly and the financial matters were satisfactory. My only disappointment was that the originating mint/country was not listed for the coins purchased for my account. Several of the coins are unfamiliar to me, and I would appreciate knowing the mint/country of origin for each.
Hi Richard, thank you for taking the time to leave a review! Your account executive will be reaching out to you soon to go over each coin with you in more detail, and answer any and all questions you have.
Reviewed Sept. 2, 2020
My recent purchase of additional precious metals thru GoldCo was an excellent experience. I have made several purchases with GoldCo over the years and each occasion was handled with extreme detail and accuracy..
Reviewed Sept. 2, 2020
GOLDCO opened a new account for me with great professionalism. Their employees are very knowledgeable about the products and make the account process move easy and efficiently. I would highly recommend!
Reviewed Sept. 2, 2020
My choice of Goldco was a good one I think. Goldco was the Only Gold IRA company that I was looking at that had an A+ rating. My IRA that I had for many years had been losing value for almost a year. I am 61 years old and my retirement years are just around the corner. It was hard to watch my IRA losing money and the thought of my not being able to remodel my house or doing some of the things I had planned for so many years. I called Goldco and I was helped step by step. I am not comfortable with investing but Goldco helped me accomplish my goals.
Reviewed Sept. 1, 2020
Rolled my IRA account over to silver and gold. Worked with Zeve Katz. He was very helpful, answered all my question, was always responsive to my calls. Everyone that I worked with was friendly and helpful. Thanks Goldco.
Reviewed Sept. 1, 2020
Reginald ** did a fantastic job of walking me through the process and helping me understand the peculiarities of buying gold and silver for an IRA. The process was easy and timely. Thanks, Reggie. Well done, Goldco.
Reviewed Sept. 1, 2020
I am very pleased with opening my new account with Goldco. I have the utmost faith and confidence in Zeve handling my account. He portrays patience and honesty as he explains and guides me in an area of investment that is totally new to me.
Reviewed Sept. 1, 2020
Rad Brdar senior account executive at Goldco steered me in the right direction last March, 2020., I wanted to switch our IRA's from the stock market to Self Directed IRA's for me and one for my wife at Goldco. In the 5 months since, both of us couldn't be happier. Our investment has appreciated considerably. Thank you Goldco and thank you Rad.
Reviewed Aug. 29, 2020
Updated on 04/18/2023: Goldco are con artists. Predators looking for naive investors. Go look for a reputable dealer from the Professional Numismatists Guild list, where they follow a strict code of ethics, and you can find a FAIR PRICE on metals. I don't work in the industry, I'm just sharing my experience in the hopes that I can help you avoid getting conned like I did. I will upload supporting docs if this site allows it. Goldco will sell you "collectible" premium coins at 2x to 3x (!) the melt value of the metal. How would you like to spend $100K on coins you couldn't sell the next day for $50K? That is a likely outcome if you buy from Goldco. In fairness, Goldco will buy their coins back to keep you from leaving a bad review when/if you realize your mistake, but they'll keep a 20+ % fee. You'll be so relieved that you didn't lose 40-50%, maybe you'll go away quietly, or even feel like they did you a favor. Read the 1-star reviews, they're real.
My story: I was buying gold for the first time, with my retirement savings. I chose Goldco because they used Ron Paul's name in an ad. (I love RP, but shame on him for not vetting this company better before selling his endorsement.) Goldco helped me set up an SDIRA with Equity, and provided all the paperwork for rollover. I told my Goldco sales rep, David, that I wanted to buy bulk silver or gold as a hedge against dollar inflation. The sales rep positioned silver coins as the best avenue, and assured me their markup was around 7%, and their prices competitive. Sounds great, I thought. Let's go. THEN I GOT THE INVOICE. $74.90 for a 1oz silver coin! Holy crap! (Silver spot was about $27 that day.) I got a knot in my stomach. Did I just squander half my retirement savings? I immediately called Goldco to protest, and they assured me that their coins are premium, collectible coins, and they are worth that much. **, I thought.
I began frantically researching the coins I had just purchased, and I discovered three things:
1. Two other dealers confirmed that yes, I'm not crazy, and these 'premium' coins do command a modest premium over spot, but not even in the same ballpark as what Goldco is quoting. Moreover, these dealers had been contacted by other sellers looking to offload overpriced, premium coins that they just purchased from companies like Goldco. These phone calls were heartbreaking counseling sessions -- some with vulnerable seniors -- informing them that they've been hoodwinked, and their retirement savings have taken a devastating loss.
2. Goldco had made it impossible for me to "comparison shop" their coin, because they had an "exclusive" deal with the Perth mint on the design. In my case, it was an American Bald Eagle on the front, and a Queen Elizabeth (I think) on the back. An odd combo, but unique, hence perfect for an exclusive deal. Otherwise, I could go to ebay and find their "premium" coin selling for, say, $48, and easily show that I'd been ripped off. (Indeed, their sales flyer even bragged about the "exclusive" nature of their coins. I didn't understand what that implied, but I sure do now!)
3. Regarding "all the five star reviews"... Goldco seems to devote enormous resources to promoting their brand, and to scrubbing sites of negative reviews. I found dozens of sites purporting to be impartial reviewers ("8 BEST GOLD IRA FIRMS 2023" etc, ad nauseam) but which appeared to be part of a robust Goldco paid affiliate program. Notwithstanding, I get it -- paid testimonials are just part of the game. Caveat emptor. BUT the more deceptive and infuriating practice involved the BBB (and certain other sites), who ostensibly exist to protect consumers and give us a voice. For example, I submitted a negative review to the BBB, only to have it removed because 'Goldco tells us you're not a customer.' I appealed, and provided them with a copy of my invoice. After a couple weeks, still nothing. So I filed a complaint about the BBB with their own internal investigation group, and eventually my review was reposted in its entirety, albeit with a Goldco rebuttal underneath, dismissing my complaint as a misunderstanding. 'Sorry you're confused.' Indeed. The ugly truth about the BBB is that they survive on large, recurring memberships (from companies like Goldco) and their loyalty is with the companies they pretend to be policing. And if you're a business seeking an A+ rating, you are strongly encouraged to become a member. It's is a sham, a shakedown. On other consumer review sites, such as (TrustPilot, Sitejabber, and RipoffReport,) Goldco promptly found my reviews and responded (without rebutting any actual facts), politely asserting that there must have been some confusion about the coins I purchased. They are certainly persistent. (So am I, hence this review.)
So what happened to my retirement money? Fortunately, within 24 hours of receiving their invoice I realized Goldco were hucksters, and I notified my trustee in writing to remove Goldco as an authorized dealer on my account. This prevented them accessing my money. I was lucky. I felt stupid, but relieved. I had dodged a bullet. I eventually found a family-owned dealer in Florida who sold me bulk 100oz silver bars for $3100, about $4/oz over spot. Exactly what I was looking for. Good luck to you, reader, I hope you are as lucky as I was in your search for a reputable dealer.
Original Review: I am new to gold/silver investing. I can see there is a dollar crisis looming, and wanted to roll a large portion of my IRA into a self-directed IRA and buy physical gold. So I researched precious metals dealers online, and found Goldco was very highly rated. (These ratings are paid-for and/or vetted, I would come to find later.) Goldco rep David Taylor was extremely helpful and responsive, answered all my questions, assured me that Goldco markups were some of the lowest in the industry (7-21%), and sent me the paperwork to set up an account with a trustee/custodian to handle the SDIRA rollover. We agreed that silver coins made the most sense for me, and I placed an order for American Eagle proof coins from the Perth mint.
THEN I GOT THE ORDER CONFIRMATION: Silver American Bald Eagle - 1oz. Qty 667. $74.90. What the heck did I just buy??? The spot for silver that day was ~$26.50; this price was nearly triple! I was shocked. Further research confirmed that these are just 1 ounce silver proof coins, worth about $48 retail. They are collectible, premium coins, such as you might buy as a graduation gift. But if you took this same coin to a gold/silver coin dealer, you'd be lucky to get $40. (As of this writing.) But Goldco insists they're worth $75! Nonsense. This is robbery!
Do your homework. Call some dealers. A good place to start might be **. You will find that many of these coin dealers are routinely confronted by disillusioned Goldco's (and other, similar predatory dealers') customers whom have spent their retirement money buying expensive collectible coins, only to be informed by honest dealers that their "premium" coins are worth 50% what they paid for them. To keep novice investors in the dark, Goldco appears to have "exclusive" deals with the Perth Mint on whatever flavor-of-the-month coin design they are peddling. This prevents Joe Consumer from comparison shopping. Because there are no direct price comps, Goldco is able to claim their coins are premium, limited edition, super high value. Even up to $75/oz. They are not. But it's tough to disprove when no other dealer has the exact same coin because of Goldco's "exclusive."
I believe Goldco's markup on these coins they sold me was in the ballpark of 100%. This is robbery. For example, the coins I (almost) purchased were "1 oz silver American Bald Eagle 2020 reverse proof" coins from the Perth Mint, with a bald eagle on one side and Queen Elizabeth II (???) on the other. Just try to find that exact coin anywhere else but Goldco. Go ahead, I'll wait... If you want to invest in gold/silver, it's probably because you understand that there is intrinsic value in the metal itself. What you need is bullion or bulk, investment grade coins, and you want to pay as little over spot price as possible. Collectible proof coins are for birthday and graduation gifts, in fancy packaging with certificates of authenticity. Buying hundreds or thousands of these at retail (or worse) price is NOT a wise investment strategy. Silver/gold prices would have to double or triple before you break even.
So, in summary: PROS: Stellar customer service. Ranked the #1 or #2 coin dealer by multiple "independent" ranking websites. Responsive and helpful. Website is helpful and well done! Ordering process was easy! Provided all the paperwork to set up custodian and depository. Answered all my newbie questions. Five Star reviews on all the 'rating' sites. CONS: Sold me the wrong product, at HUGE markup. My retirement savings would have taken a $25,000 loss the instant the sale closed. "Other than that, Mrs. Lincoln, how did you enjoy the play?"
Goldco appreciates your feedback because we take customer service very seriously. We want to make sure we are on the same page about the coins you were going to purchase. You are correct that the 1oz 2020 Silver American Bald Eagle (Reverse Proof) is minted by the Perth mint. But, there may be some confusion surrounding the coin's value and the process Goldco uses when purchasing coins back from customers. The reason that you could not "shop" the 1oz 2020 Silver American Bald Eagle (Reverse Proof) is because it is a new coin and is, therefore, not readily available. You claim that the coin is overpriced because it retails for quite a bit above the melt value. Because you never went through with your purchase and never had the opportunity to to sell your coins back to Goldco, you would not know that Goldco frequently buys coins like those from its customers at amounts far exceeding the weight of their metal because its buyback pricing tracks the actual value of the coins it buys and sells. Having said that, Goldco offers a myriad of metals from which customers can choose. As you noted in your review, we answered all of your questions and our customer service is excellent. If we had reason to know that the coin your contemplated buying was not what you were looking for, we most certainly would have offered you other options. We wish that you had given us the chance to address your concerns and offer metals that may have been better suited for your needs.
Reviewed Aug. 24, 2020
I had been reading about ways of diversifying my TSP account and came across how precious metals as gold and silver can actually protect and enhance my retirement investments and I'm very gratified that Goldco came to my rescue and hopefully my finally deciding to be part of this company will ultimately give me the satisfaction and peace of mind moving forward..with my utmost belief and trust in God that I'll not be forsaken by this action of mine. God bless!
Reviewed Aug. 22, 2020
I enjoyed working with Carl Oliverio. He took his time and educated me,since this was my first venture into precious metals. After the purchase, I was disappointed that I had no feedback from anyone, as to how I was to track my investment. I would have appreciated some help in this area, as this was a sizable investment for me. I did wait for several weeks and got no follow-up from GoldCo. Does GoldCo offer a tracking tool for the customer's investment?
Reviewed Aug. 21, 2020
I deal mostly with Josh Leslie. He has been working with me since 2015 and always gives sound advice even if I choose not to follow it. Today I followed his advice; sold some Silver Proof coins and purchased Gold coins. Josh and Everyone that I speak with at Goldco make me comfortable. My investment is small but that has never been an issue with Goldco.
Reviewed Aug. 19, 2020
Tony and the entire GoldCo team provided us with a seamless transition from a regular stock based retirement account to a Precious Metal self directed IRA. Tony guided us with each step and ensured that the team helped us understand our options and invest in what is right for our retirement planning. Goldco has secured our retirement from the craziness of the market and has protected us from the government's insane money printing policy and the potential currency crisis.
Reviewed Aug. 18, 2020
Hi, David Taylor has been so informative, to me, every since he took over my standing account, at the time when Frank Perla retired. David jumped in with both feet and befriended me pleasantly and informatively in such a great way, that I completely put my trust and friendship in him. This new transaction went as smooth as it could have been. My hat is off to David Taylor. He is a keeper!... David Taylor and Gold Co., are my blessings! Thanks. Randy **.
Reviewed Aug. 14, 2020
My experience with Goldco has been a great one. They let you know upfront they are not a financial advisor. They take the time to explain what they do and who they are. I have enjoyed working with each one. They take the time out of there day to let me know what’s going on with the products I have purchased. I would recommend them to family and friends. Thank you Goldco!
Reviewed Aug. 14, 2020
All contact with GOLDCO personnel has been very positive! When you really have very little knowledge of precious metals as I did, it is nice to talk to someone like Tony and have it explained to you in simple terms!
Reviewed Aug. 14, 2020
I received such good vibes with Rad the broker and Pat Loya. They were very helpful and patient with me. I am pleased the way things went and for explaining things and making me feel comfortable about what I was doing buying this gold and silver...
Reviewed Aug. 13, 2020
Dealing with the Goldco representatives was a pleasure. Our account representative was great to work with. He was very knowledgeable and answered all of our questions. Goldco led us flawlessly through the entire process. I would highly recommend Goldco to anyone looking to invest in precious metals.
Reviewed Aug. 10, 2020
Goldco and Tony ** did a fantastic job of handling my account and my latest transaction! I am very pleased with the service and the quality of the metals they offer. I was kept in the loop every step of the way.
Lisa
Reviewed Aug. 10, 2020
In July 2020, I reached out to seek how to purchase. Joe D., was kind and patient in helping me. By explaining the process and what to expect. Next spoke with David B., who kept me intrigued by the company’s process. My investment etc. Spoke often with Patricia in IRA. All have been a great team. Looking forward to our strong relationship.
Reviewed Aug. 7, 2020
Everyone was just great and very helpful. I appreciate your experience and help with my final decision. No pressure, just informative. At our ripe old age (81), we are very mindful of having enough money to sustain us and leave a little bit leftover for our 6 granddaughters and our great grandson and granddaughters. Thank you, Judy and Jack **.
Reviewed July 23, 2020
I am fairly pleased with GoldCo. Everyone was friendly and responsive to my needs and questions. The information I was sent was very helpful. I chose GoldCo based on the research I did with many companies. They have good ratings with third party companies. Most things were explained to me up front and the rest while on the call with the Portfolio Manager. I only hope the coins that were recommended will maintain their value or increase over time.
Reviewed July 16, 2020
This Goldco team is the best! With a professional and enthusiastic tone, they worked with us from the first conversation to ensure we were warmly welcomed as a member of a family. We were walked through the process of transferring accounts and assisted with any difficulties that surfaced. All Goldco members worked together as a unit to create a positive, comfortable experience.
Reviewed July 9, 2020
My experience with GOLDCO was exceptional. Tim ** and Tony ** were both very friendly and informative. I feel confident I made the right choice, trusting them to guide me with my investment options. They were knowledgeable and answered all my questions with professional insight. Ruby was great too! She made the process of transferring my funds as easy as possible for me. It was a pleasure working with this excellent team. Thank You, Christine **.
Reviewed June 30, 2020
Order was explained clearly and timelines were mentioned by Lauren very well. I was impressed by her thoroughness. I would recommend to my friends and relatives. This is the right time to get into precious metals with the situation happening in the stock market.
Reviewed June 29, 2020
This was a very easy process! Tony has walked us through it all in a professional manner, and answered all questions/ concerns. I am excited to see what the future brings! I like the blogs from Goldco as well. Gives a great perspective.
Reviewed June 25, 2020
I was very pleased with persons who handled my set-up account. Every question I asked was answered satisfactorily. Based on my research, I felt like I was dealing with a reputable and honest company. I never felt rushed, and had all the time I needed to ask questions. I was kept informed, and it was explained to me exactly what I had.
Reviewed June 17, 2020
I recently set up a Goldco IRA and the staff was open and answered my questions with appropriate detail. They were very professional and I am pleased with the relationship that I have established with the company over the past several years.
Reviewed June 9, 2020
AGENT - TONY PENO: Excellent service, knowledgeable, professional; very sharp and provides this client with confidence in Agent and Agent's Teamers-Processor; Always on the ball; WOULD RECOMMEND AGENT & PROCESSOR TO OTHER POTENTIAL CLIENTS. PROCESSOR - RUBY LEMUS. Patient, upbeat; professional; in contact with Agent Tony Pino for updates; CALL TO DETAILS; consistent and timely follow ups; great person;
Reviewed June 5, 2020
Switching to precious metals after 40 years of "Socially Responsible Investments" and converting our Roth + traditional IRAs was a huge move. Goldco's staff couldn't have been more patient or understanding. They answered every question and arranged every detail no matter how many calls it took.
Reviewed June 3, 2020
With the economy on a downward spiral and the government devaluing the dollar it was by providence that I found GoldCo Precious Metals. I rolled over my existing retirement account to a self-directed precious metals account and the whole experience was pleasant and easy. I've never invested in precious metals and was a bit overwhelmed at first but my account executive was very knowledgeable and professional. He explained everything to me in layman's terms so I could understand what was happening. I'm so excited to see how my portfolio will grow over the next decade or so!
Reviewed May 29, 2020
Everyone at Goldco was very helpful. The broker who controlled my employer based 401k lost paperwork, the UPS driver delivered the package to the wrong address at first, but everyone at Goldco was very knowledgeable and helpful.
Reviewed May 29, 2020
Been working with Tony ** for over nine months. I wanted to invested in precious metal but my wife did not want to. With Goldco‘s help I have now a precious metal IRA. The process was very simple. There was no hiccups. Tony explained everything to me and I knew a lot of it already from the past nine months talking with Tony. So far very happy with their service and thank you Tony.
Reviewed May 29, 2020
I have been a client of Goldco for three years. Mr. Taylor helped me get started. He is great at explaining everything about investing in metals, following up with questions and emails, and helping me make decisions for our future.
Reviewed May 26, 2020
New IRA. Very helpful and polite. Thorough and complete. Reviewed all information and made sure to ask if I had questions during the process. Took the time to explain each step and review each transaction.
Reviewed May 20, 2020
Having read about the importance of owning precious metals at this time, I decided to round out my portfolio with a purchase of a Gold Silver IRA. I was helped and instructed by their Sr. Accounts Executive Albert Cristofano, who was very knowledgeable, professional and courteous, whom I would recommend very highly. So also were Andres Pina and Lauren Romstant, who guided me to a very successful business transaction. Thanks.
Reviewed May 14, 2020
I'd been thinking of taking the precious metals leap for a very long time. I spoke with other companies and was even insulted by one or two. One aggressive lady told me that her company didn't pay her to teach me to trade, they paid her to sell, she didn't, at least not to me. Goldco was different. Ben Monaci was persistent, and convinced me that it was time. The process was swift and clean with all questions answered. Ben and all the folks along the way were low pressure, professional, and helpful. I would recommend Goldco to anyone thinking of taking the step.
Reviewed May 12, 2020
My broker Robin ** and his Sales Coordinator Lauren ** provided me with extremely professional service in making this transaction seamless. They both were able to answer any questions I had, and made me feel comfortable and confident with my decision to invest.
Reviewed May 11, 2020
There were a couple of things I was concerned about after I thought about my talk and the experience with Rad Brdar. 1) I did not know that I would be holding any precious metals physically. Thought it was non physical holding of any metals-I would rather have this investment strictly an IRA without physical holdings. 2) Rad was discussing the investment of precious metals being mostly Gold in which I favored but then Rad talked about investing the money in more silver that have less return/yields than Gold lately. I understood IRA to be owner self directed with the professional advice. I would like to have 50/50 investment since Gold is having higher yield these day. I would rather invest 50% gold and 50% in other things.
Reviewed May 6, 2020
I just made my third purchase from Goldco into a self directed IRA. Again, it was seamless and professional. Even during the Covid 19 work at home restrictions the staff was prompt and helpful. I have worked with several representatives over the years and all have been very knowledgeable but not pushy. They listen and provide advice but will follow instructions and at the end of the day, you get what you want.
Reviewed May 6, 2020
I have been with Goldco for a number of years now and have invested in gold and silver coins especially after 2008 fiasco. I decided after looking over Goldco direct IRA website. I made a call to them and acquired information and make a decision from that information. The representatives that I have spoken with especially Dave **. Have always been kind, talkative in the knowledge of their field in gold & silver coins. I appreciated Dave’s opinion in the value of coins that I have purchased from Goldco and will always trust his opinion and at no time did I feel I was being Pushed or goaded into purchasing anything. I am totally happy with Goldco direct and wanna thank all its representatives for their help.
Reviewed May 6, 2020
Converted a 33k IRA account and a year later is worth 10k. Also cost $175 a year for them to store my precious minerals!?!? I have asked my representative to call me and no callback. There are no guarantees and the information provided at sign up was very misleading.
Reviewed April 30, 2020
The transaction was very easy and the customer service team did a fantastic job of helping and following up to ensure the transaction was processed smoothly. My only issue was having to speak with three (3) different people through the process. I would recommend Goldco to anyone who is interested in Precious Metals for their retirement portfolio.
Reviewed April 24, 2020
I contacted Goldco because I was interested in purchasing gold and silver coins. I'm a first time investor and really had no knowledge of how to go about the process. The information I received was very helpful and professional. Transferring funds into a self-directed IRA and then buying coins was easier then I thought it would be. I would definitely recommend Goldco to my family and friends.
Reviewed April 23, 2020
I cannot enjoy more than working together with gold IRA account rep regarding steps from knowledge sharing, account setup toward the final selection of my precious metals. It has been a very high working efficiency from A to Z; my direct contact David has also sent me a series of market news related to the benefit of protecting our retirement asset via setting up Gold IRA, the communication has been very intuitive and beneficial to client who is always curious to how the current market crisis could impact our finance security, especially for the retirement assets. I have been impressed by your professional ethic when dealing with clients who might have different perspectives from you have, I will definitely refer your service at Goldco to my other family members or and friends!! If there is another opportunity for me to diversify my IRA asset, I would chose your company again! Thank you.
Lanlan
Reviewed April 18, 2020
I have been a customer of GoldCo for several years and have always been pleased with their service. They are knowledgeable, courteous, respectful and answer my questions in a thorough manner. Depending on the type of transaction you are making, they will walk you through the steps, making the process easy and efficient.
Reviewed April 17, 2020
I recently placed an order with Goldco for addition silver coins to be added to my existing metals in my SDIRA. My account rep Walter was very helpful in explaining the available silver options and providing insight on the current market. I also spoke with Patricia Loya and Lauren Romestant to coordinate with my IRA custodian and to verify and process my order. As always, Patricia and Lauren were wonderful to work with, always knowledgeable, friendly, and professional. Excellent customer care by all. I would have included my order number above but it was not contained in the email invoice or any of the documents I signed online. You might want to update your process to ensure this is on the invoice somewhere. I apologize if I missed it. Thanks again, George A. **.
Reviewed April 16, 2020
Self direct precious metal IRA account. The team worked with me throughout this process, has been so helpful and due diligence in this transfer from my 401K. We had some issues but we solved them and it was a successful process. Thank you.
Reviewed April 2, 2020
It took a while to take our money out of our retirement accounts, but once the money flowed into the self directed IRA of GOLDCO, it was handled by two professionals who contacted us and gave us our options. I was given some time to think about during which I did more research. The investment grade Metal was expensive, but I found out that this is due to the supply / demand issues the market is facing now. An independent reviewer recorded the conversation and witnessed our decision. Overall, the transaction was smooth.
Reviewed April 1, 2020
My experience with Goldco was so easy it was hard for me to believe. The employees with Goldco were very nice and was very helping with me making my discussion to work with them. I would recommend Goldco to everyone that is interested in getting into gold and silver.
Reviewed March 27, 2020
Goldco has been very easy to do business with. I explained to Carl what I wanted to do and he took care of it. All I had to do was answer the telephone, sign the contract and go to FedEx pickup in order to get the paperwork back to them overnight! The transfer could not have been easier. Call Goldco, you will be glad that you did! Happy investing in metals that will not crash!
Reviewed March 17, 2020
My IRA roll over purchase of gold and silver today was my first venture into a metals non-traditional IRA. The gold and silver brokers at Goldco were very patient and thoroughly answered my questions regarding the mechanism for setting up a Custodian, the sales transaction and options available in gold and silver purchases within the IRA vehicle. I look forward to contributing to the IRA and to making purchases outside of the IRA in the years ahead.
Reviewed March 14, 2020
The Goldco representatives were very helpful in walking me through and answering any questions I had while opening a new account. I would recommend them to anyone who wants to diversify their portfolio.
Reviewed March 13, 2020
I am a novice gold/silver buyer. The experience from buying through metals selection was all new to me but it went on without a hitch. This purchase is set aside for my grandson's education so I was concerned when I read a bad review by the Better Business Bureau. However, Josh explained the circumstances and restored my enthusiasm since, as a college professor, I never earned enough to invest. I am counting on Goldco to do the right thing by me.
Reviewed March 13, 2020
Was about a 30 day process to get both 401k’s into Precious Metals, most of that time was me trying to get organized. After I had my ducks in a row, the process took 2 weeks. I got clear concise information, I was helped every step of the way. My phone conversations were fantastic and relevant to process. It was easier than I thought it would be. Protect your money, you worked hard for it. CJ
Reviewed March 12, 2020
This is the second time I have done business with this company. They were all very pleasant to talk to and they told me everything that I needed to know that I could not think of one question to ask. They made me feel like I do not have anything to worry about now. Thank you all. Michael **
Reviewed March 12, 2020
My first time buying metals for my 401 k roll over, in spite of my inexperience Ben Monaci walked me through, step by step, and made the transition seamless. Thank you Ben, thank you Goldco. Anyone thinking of a precious metals IRA, I would recommend Goldco.
Reviewed March 5, 2020
401k to Metals IRA transfer. David McFarland and Lauren Romestant are always a pleasure to work with. David is very knowledgeable and provides very good insights. He is very dependable and follows through with commitments. Lauren is always upbeat and is respectful of customers time.
Reviewed March 4, 2020
I am extremely pleased with the excellent service that I have received from Goldco. I am new to investing in precious metals but Walter has been very helpful in fully explaining the process and in helping to guide me through each step. They provide honest and accurate information and an excellent product. I am looking forward to doing much more business with him.
Reviewed March 4, 2020
I have received an email regarding confirmation of delivery of this order on 2/18/2020 at 8:59 a.m. Somebody under a name of J. ** has signed. This is stealing. I have not received anything. I would like somebody from Goldco to call me back and process a claim.
Reviewed Feb. 29, 2020
Overcharged by a LOT. I worked with a senior account manager, Ben Monaci and he was very patient and on top of my questions about everything except how much I was going to pay per ounce for my precious metals. I finally got that information AFTER withdrawing funds from my 401K account and AFTER my account with Goldco was funded. I saw the price I paid and did a simple search for one of the exact same coins that the portfolio, which I found at $33 instead of $50 that I have been charged by Goldco. I have immediately lost a great deal of ground by purchasing my gold and silver for the self directed IRA with this transaction. I am highly upset and have 24 hours to cancel. That's what I am going to do now. This is no way to hide your prices.... I feel victimized.
I got an email confirmation of the products for my money and I finally had something to check, I was shocked to see how huge the markup is for the product. I asked for that throughout the process but his response was "Don't worry about that now, we will figure all that out after the account is funded. We will have to see what the values are at that time." I didn't get to know anything until he listed what I would be getting in coins. The coin pictured was charged to me for over $50 bu Goldco. That is NOT a fair market price as promised.
Reviewed Feb. 28, 2020
Josh was very helpful with this acquisition to ensure my portfolio is balanced and serves the purposes of my goals in retirement. He is always willing to answer questions. I hope to come and visit the office sometime.
Charlene
Reviewed Feb. 20, 2020
I had a very good experience with Goldco. Beginning with my first contact with Trevor, to my many subsequent conversations with Sal, I was educated about the precious metals market and the advantages of investing in them. There was no pressure put on me at any time. When I needed time to mull over what I learned that particular day Sal never complained about my ending the conversation. We'd set a time for him to call back and he always did. After numerous calls and investigation I made my investment. Through this whole investment process Sal made it feel like I was talking to a longtime friend. Goldco is a great company if you want to invest in precious metals. I heartily recommend them, especially Trevor and Sal.
Reviewed Feb. 20, 2020
The timing for the information I received couldn't have been more timely. The buzz from the stock market was making me nervous about my retirement funds. The people at Goldco (especially Carl) were all very friendly and helpful, and the process couldn't have gone more smoothly. I am feeling very good about my transaction and that my money is well invested. Gold and Silver have always been touted as something you should have so I am very happy to have it now. Thank you Goldco.
Reviewed Feb. 14, 2020
In my process of selecting a precious metals broker, I found an ad for Goldco and requested some educational literature. I shortly received a phone call from an account executive who spent considerable time educating me as to precious metals, types, market drivers, global influence on metal values, and the many threats to the value of the U.S. dollar. After deciding to engage Goldco for the transfer of my traditional IRA to a new custodian recommended by Goldco, I dealt with a IRA Specialist who was very helpful in facilitating the custodian to custodian transfer. Then was assisted by a sales coordinator to help me with the selection of metals to purchase, invoice, and ship my metals to the IRA custodian. I received very professional service from each Goldco representative I dealt with and highly recommend this firm.
Reviewed Feb. 12, 2020
I was looking to buy some additional gold and silver when I filled out an inquiry about Goldco and was contacted by Kenny **. He sent me literature about Goldco which I read and forgot about it for a while, then I received an e-mail offering additional gold if I invested into gold and silver from Goldco. Which reminded me that I needed to follow thru with my investing into gold and silver, so I called Ben ** and was very helpful with my purchase, he took his time to explain what I wanted to know to make the purchase. So thanks to everyone at Goldco that helped me. Randall
Reviewed Feb. 11, 2020
GOLDCO made the process of rolling over some TSP funds into a Directed IRA easy. My executive agent (David B.) and the other account set-up agents were very helpful with their guidance and recommendations.
Reviewed Feb. 8, 2020
Being a senior now I am interested in Gold & Silver for a IRA and after talking to Mr. David Brein of Goldco I thought the right choice was to invest my 401k in precious metals. This investment would serve its purpose in the future in case the market takes a dive I would have something to fall back on.
Reviewed Feb. 7, 2020
Hi my name is Charles and recently I met a salesperson named Reggie Johnson and it's nice to speak to a salesman that was different than all the others. He was different than the rest, not pushy and very polite. I wish all the people I talk to. Thanks for all the information you told me about. So all I can say is thanks to Reggie Johnson. Bye for now but I'm sure we will be speaking again soon. Talk to you later. Charles ** and thanks.
Reviewed Feb. 7, 2020
Great price. MAGA Great transaction, everything went off without any problems, fast shipping. Great Coins. Will continue to buy from this Great Company, and will recommend to friends and family. Thanks Goldco, and a special Thanks Marty at Goldco.
Reviewed Feb. 7, 2020
After reviewing closely several companies, our choice was Goldco. Jace ** was very good at explaining the values and best choices to build that part of our portfolio. He was very patient to continue to explain any questions we had.
Reviewed Feb. 3, 2020
Goldco is very informative and helpful in transferring my IRA into Precious Metals. Stock market is up and down. But Precious Metals holds their value and grows during unsettled times. No one knows what the future holds. But with Goldco I feel the future is secure.
Reviewed Jan. 31, 2020
I worked with Ben Monaci in setting up a precious metals IRA and the experience couldn't have been better. Ben explained everything in detail and what to expect and when, and Ben was extremely personable and kind. Lauren Romestant confirmed everything in detail in making the purchases to all my satisfaction. I'm relieved to get into this type of investment with the way the markets have topping out lately. I am sure this will be a decision I will be very happy that I made, when all the chips fall.
Reviewed Jan. 31, 2020
They were very professional. They explained the metal I was purchasing and the price. They made sure if I had any questions there was a number to call to reach my team. So I'm proud to be in the precious metals.
Reviewed Jan. 28, 2020
Dale & Lauren are both very professional. They are very knowledgeable and friendly. They were always available for anything I needed. They answered any questions I had. I would recommend working with them to anyone. Thank you Goldco.
Reviewed Dec. 15, 2019
Hi, While that staff at Goldco are incredibly knowledgeable, easy to talk to, and provide great service, I always leave the table feeling terrible about my purchases with Goldco. Mostly because I am not a financial guru, and do not have any real experience in this industry. In order for me to feel good about my buying decisions I need to read and see in print what coins are available. I have the kind of brain that you can talk to me all day long, and I will not retain very much, but when I see it, when I read it, then, and only then I can understand it. I need to know the pricing I am getting is fair, and I need a few days to think about the coins that interest me. So far it’s really been a wham, bam, slam, that has me feeling bad about my buying decisions for various reasons.
The last two purchases have left me with great regret. I just made a recent purchase of which you are inquiring about, and to be honest, I wish I could undo it. Again, the staff has been great, but I do not feel like I am doing well for myself doing business with Goldco, I feel like I am way overpaying, and as I combine other small IRA’s that I have, I will look to branching out and seeing how other vendors do business. Robert.
Reviewed Nov. 22, 2019
Smooth Transfer from Employee 401K to Precious Metal IRA. This is the 3rd transfer I have done with Goldco and everything always goes so smoothly. They call me quarterly, which is the schedule I prefer, to update me and offer recommendations and then they walk thru the transfer process with me on the line and make sure everything is done correctly and to my satisfaction.
Reviewed Nov. 8, 2019
I find it very refreshing to be able to speak with people that not only know about cryptocurrencies but are invested themselves. This wasn't the case on my first purchase back in January 2018 but thankfully that has since changed and I've made 3 more purchases since then. Personally, I'm a crypto trader and I've been invested in them since early 2017. :-)
Reviewed Oct. 31, 2019
Selection of Type of Gold to purchase. I found Gold Co very helpful and honest about the process of converting part of my 401k to precious metals. Justin of Gold Co was key to my success of purchasing, my precious metals.
Reviewed Oct. 29, 2019
Just completed the process of converting/opening a new Self Directed IRA from a 401K. My contacts Robert, Ruby and Lauren made it a smooth transition from the company 401K to my Self Directed IRA, with precious metals. The professional and timely manner in which GOLDCO handled the transaction is greatly appreciated.
Reviewed Oct. 2, 2019
I found Mike Hall to be extremely professional in our dealings. He is conscious, polite, and very knowledgeable of his job. He was extremely comfortable to work with. He was NOT a “pushy salesman” while we worked on opening my account. I would not hesitate referring him to friends and family.
Reviewed Sept. 27, 2019
It's been a pleasure dealing with everyone starting with Karla Fox who drew my attention to Goldco, she's truly been a delight to deal with. **I have to give a special thank you** with her. I would have probably lost all my retirement money to stock market, also David's been great as well as Lauren, very informative and helpful, thanks to all for everything. Sincerely Ed
Reviewed Sept. 19, 2019
I've wanted to purchase actual gold and silver coins for a long time, but didn't know how to go about doing so. I actually don't remember how I found out about Goldco (sorry) but I have been very satisfied with their professionalism and the ease with which I was able to transfer funds into a self-directed IRA and use those funds to purchase the coins I was interested in owning. Rick Dougherty explained everything I asked very clearly, and was incredibly helpful in walking me through the processes necessary to actually purchase my coins. I'm very impressed with this company, and would recommend them to anyone interested in purchasing precious metals.
Reviewed Aug. 15, 2019
The recommendations given me are professional and the reasons given for recommending them made sense to me. I appreciate you taking the time to explain the small print in the Goldco contract. It was a pleasure doing business with all employees at Goldco.
Reviewed Aug. 2, 2019
I am very pleased with the service and support I have received from Tony Pino and his associates at Goldco. They did a good job of sharing information with me, explaining details and answering my questions so that I could make an informed decision. They then accommodated my circumstances and schedule in order to facilitate my transaction.
Reviewed July 25, 2019
I'm use to seeing more documents to keep track of my investments. You might consider providing more documents of something like current market value provided on a monthly basis or something on the internet like account balance.
Reviewed July 20, 2019
Superb customer service! Everything went smoothly. My only suggestion is to have the current prices of individual coins listed on your website so I can track how they are doing. Do that and I think your service would be perfect.
Reviewed July 11, 2019
I found the salespeople informative, helpful, and patient--they did not rush me. When I was ready, we discussed a portfolio and then they executed the buy. Documentation was complete and electronically available.
Reviewed July 9, 2019
We had an awesome experience starting a precious metals IRA with the help of GOLDCO! Rad ** was our consultant and he took great care of us every step of the way! Lauren and all of the administrators were unbelievable!! We could not have been more happy! Thank you very much Goldco!
Reviewed July 9, 2019
I am pleased to tell that I have had nothing but the very best service and communication from Goldco employees Tony Pino and Lauren Romestant when becoming their customer. I look forward to continued service as a member of the Goldco family.
Garry
Reviewed July 3, 2019
I called for information which I received in a clear concise positive manner.. Emails were sent giving me current and historical info and some follow up calls from Mr. Pino. Mr. Pino basically sold me on the purchase by knowing when to give me space. Positive experience..
Reviewed June 28, 2019
My wife and I are new to Goldco. Don’t know a thing about silver or IRA’s. My wife had talked to David several times about investing in gold and silver. I was scared to invest in anything. I talked to David. He was extremely helpful, knowledgeable and friendly. Answered all our questions and fears. David and Goldco took care of everything from start to finish. Thank You Goldco. Glenn and Roxann
Reviewed June 28, 2019
I recently had an opportunity to transfer some of my IRA Mutual funds into a Precious Metal Assets. I had been considering converting some of my retirement assets into Precious Metals as a way to balance my portfolio. The professional team at Goldco was able to answer all my questions and facilitate the necessary communications with my Mutual fund broker and my new Trust Bank for my new physical assets. The Goldco Team with their knowledge provided me with confidence in the process.
Reviewed June 27, 2019
From the time I spoke to Carl, Ruby and Lauren my papers were done the order was discussed and silver was transferred in a very orderly way. I was extremely pleased with each individual and the help and the detailed information I was given. Of course I would be pleased to recommend your company GOLDCO. Many thanks for your good works.
Reviewed June 24, 2019
Since I really don't know much of how to do this, I was afraid of someone taking advantage of me, because since this is me a lot of money and I was trusting someone I didn't even know anything about this company, John put me at ease.. He answered all of my question, and I was happy with my decision. It was something I was going to do, but wasn't sure with what company. I'm glad I chose y'all.
Reviewed June 23, 2019
Carol and Joyce were wonderful to work with. They were very knowledgeable and helpful working through the process and setting up my account. I am very pleased with their service and recommend Goldco very highly.
Reviewed June 21, 2019
With the help from Josh Leslie, I purchased $70,000.00 more gold. He pointed out a number of ways I could invest my money. I viewed money charts to see that the gold markets is rising. The Britannia Monkey Year gold is the best buy. He answered my questions I had so I could make a good choice. When the subject of Metals comes up, I let them know I have metals from Goldco and recommend they check out Goldco. I'm very happy with Goldco, and its reps.
Reviewed June 18, 2019
David is very knowledgeable and patient to explain ins and outs of transaction and implications of future results, positive or negative. He made it clear he had no "crystal ball", and everyone's opinion is different. Lauren was very precise, courteous and respectful as well.
Reviewed June 15, 2019
I asked for information, they sent it. Was a little hesitant (new business) about treading new territory. Very informative, Carl/Chris explained workings, guided me through the process of rolling over part of my 401k, ordering my gold and silver, putting me at ease. Lauren was great too verifying all the information, making sure I had no questions, A great experience!
Reviewed June 12, 2019
I was impressed with what I did not know about the subject, the time spent helping me to understand the benefits of why we should consider making these choices for our own well being later on. I would like to thank Josh for his time spent helping me understand.
Reviewed June 12, 2019
They gave me good information to make a good decision. I was able to get the kind if information from Ben so that I could do my research about the precious metals. It seems like it would be a good investment with precious metals than investment in the stock market.
Reviewed June 10, 2019
A 5-Star rating. Each person I talked with answered my questions, clearly, and concisely. The buying process was explained and executed efficiently. Having taught customer service skills for many years, I have no recommendations for improvement on skills and procedure. Everything was managed flawlessly. Job well-done.
Reviewed June 8, 2019
Your account executive is knowledgeable, courteous and thorough. His follow-up well planned and timely. With all of this I felt no undue pressure to purchase. I feel he is an excellent, efficient executive.
Reviewed June 8, 2019
I trust Goldco. Josh helped work this out and gave me the facts to make my decision. I'm retired and want to make the right dec. I plan to wait 3 plus years before possibility selling. If the world does not come to an end then I should be ok.
Reviewed June 7, 2019
Every aspect of my experience with Goldco can be summed up by ‘Excellent Customer Service’. From inquiries with my portfolio manager, to the assistance of the IRA Services Manager and Sales Coordinator, each individual patiently took me through various processes and ensured I was fully informed. No question was too small for a courteous and responsive answer. I have been completely at ease every step of the way as my funds were safeguarded and shepherded from one institution to another, and tricky transactions were navigated by the experienced team at Goldco.
Reviewed June 6, 2019
I decided recently to transfer my 403b into a gold IRA. I was very selective in what company I chose to manage my new financial endeavor. Research pointed me to Goldco as the one to proceed with. I have been more than satisfied with the professionalism and efficiency that Goldco has demonstrated. My executive account advisor Robert has given me confidence in my decision and has made me feel very comfortable providing an open door policy for calling him anytime with my questions and concerns. At this time I would highly recommend at minimum calling Goldco to get the conversation started. This conversation could very well be one of the best financial conversations you may ever have.
Reviewed June 6, 2019
Goldco kept me informed with all the processes from initial contact to opening an IRA Gold and Silver account. All appointments were kept on time and all contacts made sure I had all my questions answered. My recorded phone contact with Lauren Romestant was informative and explained the order in detail to my satisfaction.
Reviewed June 5, 2019
I want to thank Reggie and Patricia Loya, GOLDCO representatives who assisted me in opening a new IRA account with GOLDCO. Both of these professionals assisted in the roll over of my current IRA Account into a precious metals account. This is my first investment in the purchase of gold and silver. My previous IRA was involved in Mutual Funds and annuity. This account I had for approximately 7 years and it was going nowhere. I decided to look into precious metals to see what kind of future for my retirement. I hope, I made the right choice for my retirement.
Reviewed June 4, 2019
I found all Goldco staff I dealt with --- from closing 401k and TSP accounts to advising on what coins to buy to placing the order -- to be exceptionally competent and friendly. It is a pleasure doing business with Goldco. I look forward to doing so again soon. You are my precious metals broker!! -- Tom
Reviewed June 4, 2019
Since I decided to open a new account with Goldco, the support staff has been nothing less than great. There were one or two glitches that actually occurred with Fidelity Investments and the Goldco staff went above and beyond in their efforts to solve the problem allowing the process to move forward. I have no regrets at all and at this time I feel I should have done this several years ago.
Goldco Company Information
- Company Name:
- Goldco
- Address:
- 24025 Park Sorrento, Suite 210
- City:
- Calabasas
- State/Province:
- CA
- Postal Code:
- 91302
- Country:
- United States
- Website:
- goldco.com
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